Front desk associate jobs in Canton, OH

Mellett Animal Hospital has an opportunity for a Veterinary Receptionist to join our team! Founded in 1984, Mellett Animal Hospital is a modern, full service small-animal hospital. We specialize in providing quality care for canines and felines alike. Our practice understands the need for consistent care. Location: 4636 W. Tuscarawas St., Canton, Ohio 44708 Shift Details: This is a part-time position (under 30 hours/week), working Monday, Wednesday, Friday and possible Saturdays at a later date Pay Range: $15.00 - $17.00/hour (based on expereience) What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionBenefits: Retirement plus match Bonus based on performance Employee discounts Paid time off Training & development Join the awesome team at HealthSource Chiropractic of Fairlawn! Were a high-energy chiropractic and rehab clinic passionate about helping patients thrive in their health through evidence based, top notch care. Were looking for a Front Desk Team Member to help amplify our mission and create patient experiences focused on Relationships & Results. What Youll Do: Be the warm & welcoming face of our clinic, building trust and connections with patients. Handle insurance verifications, financial reviews, and patient account management. Recommend products and supplements aligned with treatment plans. Support marketing campaigns, community outreach, and creative content. Keep patient flow smooth, clinic tidy, and operations HIPAA-compliant. Manage administrative tasks like scanning EOBs, weekly reporting, and inventory. What You Bring: Contagious enthusiasm and top-notch people skills. Proficiency in Microsoft Office, Windows, and customer service experience. A proactive, detail-oriented mindset with a passion for wellness. Two-year degree preferred but not required. Why Youll Love It: Competitive pay, monthly bonuses, and great benefits. A fun, supportive team where your ideas matter. A chance to make a real impact in patients lives. Ready to bring your energy to a team thats all about health and service? Apply now and lets make wellness happen!

Job DescriptionBenefits: Employee discounts Flexible schedule StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand! Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to Live Long. StretchLab has gathered a team of experts already certified in an array of related fields physical therapy, chiropractic medicine, yoga, pilates, and more and brought in the worlds leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLabs proprietary Flexologist training ensures that their clients receive a world-class stretching session. Position: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. Responsibilities: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm intro classes Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting an individuals needs and wants Maintain an acceptable level of personal sales production Emphasize and enforce the objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Ensure the studio is clean and tidy Other duties as assigned Requirements: Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail Ability to learn and use the ClubReady software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Daily and/or occasional travel may be required Compensation & Perks: Competitive compensation based on experience Free or discounted memberships Commission paid on sales Opportunity for a bonus based on performance Huge opportunities for growth within the studios, including additional sales and management opportunities

Full-time, Part-time Description Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team! Key Responsibilities: Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets. Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions. Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business. Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach. Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area. Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance. Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day. Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere. Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table. Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment. Requirements What We're Looking For: A persuasive, outgoing personality who loves engaging with people and influencing decisions. A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets. Strong communication and relationship-building skills to connect with clients and close sales. Confidence in a fast-paced, dynamic environment where you can take initiative and drive results. Organizational skills to juggle multiple tasks while keeping sales at the forefront. Passion for wellness and a belief in the value of Massage Envy's services. Ability to stand for extended periods and maintain a professional, energetic presence. Previous sales experience is a plus, but we're looking for drive and personality above all! Why Join Us? Be part of a vibrant, supportive team where your energy and ideas make a difference. Opportunity to shine in a role that rewards persuasion, hustle, and results. Competitive compensation with performance-based incentives for top performers. Training and support to help you master our services and sales processes. A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Benefits: Employee discounts Flexible schedule Free uniforms 1.1 Job Description - Customer Service/Front Desk Job Title: Front Desk Department: Operations/Guest Services Reports To: Property General Manager FLSA Status: Non-Exempt Position Summary: Provides guests with excellent customer service while being an active being an active member of an award-winning team! We are looking for someone who is interested in building upon or creating a long-term career in the hospitality industry. With room for career development and growth in a quickly advancing hotel management company, we welcome anyone who is eager to learn and has a knack for customer service! Essential Duties and Responsibilities: Checks guests in and out of the hotel positively and professionally. Follows established protocols in the operation of the hotel. Maintains coffee bar and breakfast buffet in the morning. Operates washing and drying machines and folds laundry. Cleans public areas. Provides safety and security for the hotel and its guests. Will also act in a sales role to book rooms and events. Follows the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently partake in emergency training procedures. Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedures. Reports all incidents and injuries to the appropriate supervisor. Wear uniform at all times while on duty. Ensures that there is a front desk staff member to attend to the hotel at all times. Competencies: To perform the job successfully, an individual should demonstrate the following. Adaptability- Adapts to change in the work environment. Manages competing demands, Accepts criticism and feedback. Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Cooperation Establishes and Maintains effective relationships. Exhibits tact and consideration. Displays positive outlook and pleasant manner. Helps and support to co-workers. Works cooperatively in group situations. Works actively to resolve conflict. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions. Problem Solving Identifies problems in a timely manner. Gathers and analyses information skillfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Ability: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees. Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs. Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations. Software Skills: Working knowledge of MS Office; knowledge of hotel management software (PMS). Certificates and Licenses: State Alcohol Server/Seller Training (If bar on property) Will be provided if hired. Supervisory Responsibilities: None Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a hotel environment. Shifts may include days, evenings, overnights, weekends and holidays. The role routinely uses standard cleaning equipment that is found in hotel laundry rooms. The role routinely uses standard kitchen equipment. Will work around chemicals and must be able to read labels as well as to measure proper amount of chemicals to be used in washing procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires ordinary conversation, hearing, and visual acuity. Bend, squat, kneel, twist and reach repetitively. Stand, walk for prolonged periods (8 hours per day), and move about the office and hotel facilities as necessary. Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls. Employee must occasionally lift and/or move up to 50 pounds. Employee must be able climb several flights of stairs in case of emergency or if property is not equipped with elevator.

Join Our Team as a Front Desk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! Benefits: * PTO and Paid Holidays * No nights or weekends! * Optional Medical, dental and vision plans * 401(k) retirement plan * Company-paid life insurance with/AD&D benefit * Company-paid long-term disability plan * Optional life insurance and short-term disability plan * Optional Critical Illness Plan * Optional Accident Insurance Plan Essential Duties / Essential Job Functions: * Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff * Handle all calls in a timely and professional manner. * Checking patients in and out using proper procedures and addressing all questions the patient may have. * Completing new patient profiles. * Verify patient's insurance information in the EHR. * Verify household income before placing a patient on a sliding fee scale. * Maintain patient accounts by obtaining, recording, and updating personal and financial information. * Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar. * Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options. * Collect applicable patient fees at the time of service. * Set up follow-up appointments and providing the patient their patient plans. * Reconcile the nightly deposit as per policy. * Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. * Other duties as assigned Required Skills/Abilities: * Ability to maintain confidentiality * Preset a positive and professional attitude * Planning and organizational skills * Proficient in Microsoft Office (Word, Excel, Outlook) * Ability to identify problems and to propose feasible solutions * Ability to maintain accurate records * Ability to enter and maintain data in various company software programs. * Knowledge of company's policies and procedures. * Knowledge of modern office equipment, troubleshooting, practices, and procedures. * Interpersonal/human relations skills * Proficient telephone skills * Time Management * Attention to detail Education and Experience: * High school diploma or equivalent * Patient check-in/out * Completing new patient profiles * Insurance information verification * Sliding fee scale competency * Healthcare experience desired * NextGen experience desired * CPR or ability to obtain Physical Requirements * Sitting in a normal seated position for extended periods of time * Reaching by extending hand(s) or arm(s) in any direction * Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard * Communication skills using the spoken word * Ability to see within normal parameters and hear within normal range * Ability to move about NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.

Join our Front Desk/Guest Services Team! Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Comfort Suites in Wooster, Ohio! About the Hotel: Comfort Suites is committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures. 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role, as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. *** Must be able to work weekends*** Job Type: Part-time available Starting rate: $12.00 an hour Employee Benefits Vison, Dental, Life Insurance and other supplemental benefits/Holiday pay (worked)/Employee and Friends & Family Choice Hotels travel discounts/Incentive program Schedule: minimum 8 hour shifts Work Location: In person at 965 Dover Road Wooster OH, 44691 Nivea Hospitality (Comfort Suites) is an Equal Opportunity Employer

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

Job Description Summit Psychological Associates is a growing community mental health agency that provides mental health and substance abuse treatment services to individuals and groups. We are looking to add a member to our Front Desk/Support Staff team to assist in various tasks within our agency. This is a fast-paced, high-volume office that needs a person who has excellent customer service skills and can work independently once trained. Duties for this position: Answer all calls coming in for the office, directing calls to staff members that can assist the caller if cannot assist them directly. Copy insurance/Medicaid cards and collect copays at time of visit Greet clients who attend services in person and complete necessary documentation with client. Answer client questions, reschedule clients, take messages for clinical staff via phone. Provide support to clinical staff by copying, faxing, scanning, and emailing materials. Use agency electronic record to determine necessary copays and amounts due at time of visit. Enter notes in electronic record related to phone calls or client interactions. This position is 40 hours weekly with two evenings a week until 8pm. Qualifications for this position: Previous doctor's office or mental health/substance abuse agency is preferred. Excellent computer and typing skills including being proficient in Microsoft Office and scanning of documents. Strong communication skills. Consistent Attendance High standards of customer service. Experience working with electronic medical records preferred. Excellent analytical skills, including problem identification and resolution. Understand and comply with all HIPAA regulations. Summit Psychological Associates, Inc. is an equal opportunity employer that offers a competitive salary, health insurance options, a 401K plan, and other benefits. Job Type: Full-time, Part-time applicants (20 hours a week) would be considered. All clinicians must complete a background check after hired.

Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

Shepherd of the Valley has a part-time opportunity for a Front Desk Receptionist. Shepherd of the Valley is a Christian not-for-profit corporation governed by the basic Christian values of compassion, respect, dignity, spirituality, integrity and quality. Working for Shepherd of the Valley is not just a job, it's a calling. * Shepherd of the Valley has provided peace of mind for Mahoning Valley families and their loved ones since 1972. * Shepherd's Overall Quality Ratings exceed county and statewide averages * We are a healthcare community offering short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living and home health care services. Why work at Shepherd of the Valley? Shepherd of the Valley (SOV) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing with SOV retirement options; enjoy generous paid holidays and time off; and protect yourself and your family with life and long-term disability insurance. Here are some highlights of our compensation plan: * Annual Performance Reviews * Insurance - Medical, dental, eye and prescription coverage are available to eligible employees. SOV offers a fully paid $10,000 life insurance benefit. * Flexible Spending Plan - SOV offers a flexible spending account that allows you to pay certain medical expenses as well as child care on a pre-tax basis. * Paid Time Off - SOV employees begin accumulating paid time off (PTO) hours immediately. * Paid Holidays - SOV recognizes 7 paid holidays; those who work a holiday are paid double time. In the third year of service all employees are paid for their birthday and choice of floating holiday. * Retirement - Employees are eligible to participate in SOV's 403(b) tax deferred annuity from their first day. * Education Support - SOV's Professional Development Scholarship awards $1,000 each year to employees pursuing further education in their field including free STNA classes. * Student Loan Forgiveness up to $2500 paid out over 4 years. * Partnership with Ohio University - SOV employees are eligible for a 5% discount for undergraduate programs, and 10% for graduate programs. * Additional Perks and Bonuses - SOV employees are eligible for discounts at local businesses. Employees of the month are recognized with a bonus. Recruitment bonuses for staff and residents are awarded. After 2 years, employees receive an ongoing longevity bonus. Responsibilities * Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. * Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. * Answers questions about organization and provides callers with address, directions, and other information. * Welcomes on-site visitors with a customer service friendly attitude, determines nature of business, and announces visitors to appropriate personnel. * Ensures all job candidates appropriately register. * Updates appointment calendars. * Receives, sorts, and routes mail, and maintains and routes publications. * Sells meal tickets and stamps. * Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary. * Performs other clerical duties as needed, such as filing, photocopying, and collating. * In facilities where required, answers emergency calls and communicates with independent residents on a daily basis and maintains a communication log. Qualifications The ideal candidate will be professional, energetic customer service oriented, be able to multi-task, and have knowledge of Microsoft Office products. * High School Graduate or GED Equivalent * Strong customer service skills * Excellent interpersonal and organization skills * Professional attire and demeanor * Knowledge of Microsoft Office products. * 1 year of clerical experience in a long term care setting preferred Shepherd of the Valley Lutheran Retirement Inc.is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

Join Our Team as a Front Desk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! Benefits: * PTO and Paid Holidays * No nights or weekends! * Optional Medical, dental and vision plans * 401(k) retirement plan * Company-paid life insurance with/AD&D benefit * Company-paid long-term disability plan * Optional life insurance and short-term disability plan * Optional Critical Illness Plan * Optional Accident Insurance Plan Essential Duties / Essential Job Functions: * Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff * Handle all calls in a timely and professional manner. * Checking patients in and out using proper procedures and addressing all questions the patient may have. * Completing new patient profiles. * Verify patient's insurance information in the EHR. * Verify household income before placing a patient on a sliding fee scale. * Maintain patient accounts by obtaining, recording, and updating personal and financial information. * Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar. * Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options. * Collect applicable patient fees at the time of service. * Set up follow-up appointments and providing the patient their patient plans. * Reconcile the nightly deposit as per policy. * Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. * Other duties as assigned Required Skills/Abilities: * Ability to maintain confidentiality * Preset a positive and professional attitude * Planning and organizational skills * Proficient in Microsoft Office (Word, Excel, Outlook) * Ability to identify problems and to propose feasible solutions * Ability to maintain accurate records * Ability to enter and maintain data in various company software programs. * Knowledge of company's policies and procedures. * Knowledge of modern office equipment, troubleshooting, practices, and procedures. * Interpersonal/human relations skills * Proficient telephone skills * Time Management * Attention to detail Education and Experience: * High school diploma or equivalent * Patient check-in/out * Completing new patient profiles * Insurance information verification * Sliding fee scale competency * Healthcare experience desired * NextGen experience desired * CPR or ability to obtain Physical Requirements * Sitting in a normal seated position for extended periods of time * Reaching by extending hand(s) or arm(s) in any direction * Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard * Communication skills using the spoken word * Ability to see within normal parameters and hear within normal range * Ability to move about NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.

Description: SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements: MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Job DescriptionJoin our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. ** Must be available to work weekends and evenings. Plus we offer various Bonus Progams. Job Type: Part-time or full time Schedule: 8 hour shift Work Location: In person