Front desk associate jobs in Casa Grande, AZ - 382 jobs
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Front Desk Associate
Front Desk Agent
Front Desk Receptionist
Utility Clerk
Front Desk Representative
Title Clerk
Front Desk Receptionist
Insight Global
Front desk associate job in Phoenix, AZ
This person is responsible for managing the check-in area, ensuring people are greeted warmly and ensuring paperwork is filled out efficiently. Must be tech savvy to assist with online paperwork (via DocuSign) completed on tablets. Overall, must ensure the check in process moves smoothly for all parties involved in this consumer electronic research study.
Schedule: 8am - 4:30pm
Monday to Saturday (7-8 hour shifts)
Start Date: Jan 19th
Duration: 1 month with possibility to extend!
Required Skills & Experience
1+ years with previous frontdesk/reception
1+ year "check in" experience in some capacity
Tech Savvy
2+ years customer service
Nice to Have Skills & Experience
DocuSign knowledge
Experience assisting people with online form completion (ex. on tablets)
Compensation
:
$30/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$30 hourly 2d ago
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Utilities Clerk - # 55 Camelback (ages 16-17)
Bodega Latina Corporation-El Super 4.0
Front desk associate job in Phoenix, AZ
To assist in the proper maintenance of the store, particularly in the Produce Department and assist customers on the store floor as needed. The Utilities Clerk will properly bag groceries for customers when needed. If requested, they will carry out g Clerk, Utilities, Retail, Grocery
$28k-35k yearly est. 2d ago
Title Clerk
Cardinale Automotive Group 3.7
Front desk associate job in Mesa, AZ
CardinaleWay Mazda Mesa is looking for an experienced Title Clerk to join our team! The ideal candidate should have 1-2 years of previous experience, ability to work in a fast-paced and challenging environment and excellent communication skills. The Title Clerks responsibilities will include but are not limited to processing and preparing title documents for vehicles, ensuring compliance with state regulations and company policies, review and verify accuracy of all title related paperwork submitted by customers. This is a full-time position with most weekends off! Pay is determined based on experience. Read about us below and apply today!
Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.
Responsibilities
Process documents for state registration, follow the proper paperwork and ensure that tax and title documents are also completed.
Process all payoffs, registrations for new and pre-owned vehicles, all license plate issuing and transfers and obtain all dealer titles.
Send bills, contracts, warranties and service contracts to the appropriate agency, such as the department of motor vehicles.
Check for completeness and signatures on all required parts of forms. Additionally, vehicle title clerks may check for accuracy of vehicle sale and purchase prices.
Maintain a file of sales, prices, payments, warranties, service contracts and other pertinent information related to the sale or transfer of a vehicle.
Maintain titles and MSO's for inventory.
Prepare title work for sold vehicles and submit.
Enter used vehicle purchases into inventory.
Qualifications
1-2 years of related Title experience
High School Diploma or equivalent
Automotive experience preferred
Highly organized and eagerness to improve
Willingness to take initiative
Computer literacy, quality writing and grammar skills
Ability to handle multiple tasks easily
Ability to provide quality customer service
Work with all levels of employee
Clean driving record and valid driver's license
What We Offer:
Health, Dental, and Vision offered after 90 days
Each year we look to provide the very best insurance we can offer.
401k provided by Empower
Ancillary insurance provided by Allstate
FSA offered.
Life Insurance provided for and paid by Cardinale Automotive Group.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-39k yearly est. 1d ago
Front Desk Agent (Full-Time and Part-Time)
Arbor Lodging 3.5
Front desk associate job in Phoenix, AZ
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The FrontDesk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel FrontDesk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$28k-34k yearly est. 20d ago
Front Desk Agent
Omni Hotels & Resorts
Front desk associate job in Tempe, AZ
Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe's revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!
Omni Tempe Hotel at ASU is seeking a professional and courteous FrontDesk Agent to provide our guests with outstanding service. This role is crucial as the first point of contact for our guests, ensuring a memorable and seamless experience from arrival to departure. Our ideal candidate possesses a passion for creating memorable experience and providing exemplary moments of service to each guest.
Responsibilities
Warmly greet and check guests in and out, ensuring a smooth process.
Manage reservations via phone and online systems.
Handle guest inquiries and provide detailed information about our hotel services, local attractions, and amenities.
Process payments and verify credit card information.
Resolve guest complaints efficiently and professionally.
Coordinate with housekeeping and other hotel staff to meet guest needs.
Upsell hotel services and amenities where appropriate.
Maintain updated records of bookings and payments.
Follow all Loss Prevention procedures regarding guest property, safety, and security.
Report any concerns to department managers or loss prevention in a timely manner.
Attend trainings to continue growth in hospitality and service.
Qualifications
High school diploma or equivalent.
Previous hotel frontdesk experience is strongly preferred
Candidates must have previous customer service experience; hotel experience is preferred.
Follow all company policies, procedures and report accidents, injuries, and unsafe work conditions to manager.
Excellent customer service, anticipation of guest needs and problem-solving skills are required.
Must have strong communication, presentation, training, and organizational skills.
Must be service and detail oriented, possessing a friendly approachable demeanor and strong problem-solving skills.
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.
Lift, carry, and place objects weighing up to 50 lbs. without assistance.
Stand, walk or sit for an extended period or for an entire work shift.
Must be able to work a flexible schedule including overnight shifts, weekends, and holidays.
*This position is a part-time, on-site position with no work from home flexibility.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
The salary is $20 / hour.
$20 hourly Auto-Apply 16d ago
Front Desk Receptionist - Welcome Center
Christian Family Care Agency 3.2
Front desk associate job in Phoenix, AZ
FrontDesk Receptionist Phoenix, Arizona Part Time, Weekdays Up to 25 hours per week $16.80- $18 per hour
Join the Christian Family Care team and help us strengthen families and serve at risk children in the name of Jesus Christ! We are a social services agency and have been serving at-risk children state-wide for 40 years. We have done this by acting with empathy and c
ompassion
, embracing d
iversity
, and exemplifying
Integrity
.
Christian Family Care social services agency is looking to hire a part-time professional for our Welcome Center. We are a certified Best Christian Workplace organization and accredited through the Council on Accreditation. This position pays a competitive salary of $16.80 - $18 per hour.
As the Welcome Center Professional, you will:
Serve at the Welcome Center as the primary daytime first point of contact for callers and visitors to the agency by showing enthusiasm and support for children and families.
Welcome all visitors and clients by greeting them in person (by name when possible) or on the telephone, answering and referring inquiries.
Provide Counseling Program support with various clerical tasks
If you have 1+ years experience in customer service,
please apply now!
Note, this position post is a summary of expected job functions and qualifications. A full job description will be provided during the recruiting process.
$16.8-18 hourly 60d+ ago
PT - Front Desk Agent - Westin Tempe
Crescent Careers
Front desk associate job in Tempe, AZ
The Westin Tempe is looking for a PT - FrontDesk Agent to join our amazing Front Office Team!
**Hours/Shifts - AM/PM availability - including weekends and holidays**
**Summary of Benefits** Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
Flexible Schedules
Career Growth & Development
Insurance Benefit Available for both Full Time and Part Time Team Members
401k Plan and Company Match Program
Vacation Pay / Sick Pay - Full Time and Part Time Team Members
Holiday Pay - Full Time Team Members
Amazing Recognition Programs/Giving Back - Community Outreach
Tuition Reimbursement
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
FrontDesk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.
A FrontDesk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
$26k-33k yearly est. 37d ago
Front Desk Agent
Marana 3 LLC
Front desk associate job in Tempe, AZ
Job Description
We are seeking a FrontDesk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Qualifications:
Previous experience in customer service, frontdesk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills
$26k-33k yearly est. 6d ago
Front Desk Agent at Citterio USA
Joe Disabella
Front desk associate job in Tempe, AZ
Job Description
Citterio Usa in Tempe, AZ is looking for one frontdesk agent to join our team. We are located on 2000 East Rio Salado Parkway. Our ideal candidate is attentive, ambitious, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a frontdesk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to hearing from you.
$26k-33k yearly est. 18d ago
PM Front Desk Agent
Milwaukee Marriott West
Front desk associate job in Phoenix, AZ
Job Description: PM FrontDesk Agent We are seeking a reliable and customer-focused PM FrontDesk Agent to join our team in Phoenix, AZ. The ideal candidate will be responsible for providing exceptional customer service to guests, checking guests in and out, answering phone calls, and assisting with any guest inquiries or requests.
Key Responsibilities:
* Greet and check-in guests in a friendly and professional manner
* Answer phone calls and direct them to the appropriate department
* Handle guest inquiries and requests promptly and efficiently
* Assist with reservations and room assignments
* Process payments and maintain accurate records
* Ensure the frontdesk area is clean and organized at all times
Qualifications:
* Previous experience in a customer service role
* Excellent communication and interpersonal skills
* Ability to multitask and work in a fast-paced environment
* Proficiency in Microsoft Office and basic computer skills
* High school diploma or equivalent
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
E.O.E.
$27k-33k yearly est. 60d+ ago
Front Desk Agent
The Global Ambassador Hotel
Front desk associate job in Phoenix, AZ
Why The Global Ambassador
Competitive compensation
Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
Paid time off eligibility for those working 32+ hours per week
A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.
Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Condé Nast Traveler's Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.
What You'll Do
· Play a key role in providing excellent customer service to guests
· Welcome arriving guests and provide them with assistance throughout their stay
· Responsible for the check-in and check-out processes and maintaining accurate guest information
· Monitor occupancy levels and suggest upgrades on an ongoing basis
· Have a friendly personality and be willing to go the extra mile to ensure guest satisfaction
· Excellent communication and interpersonal skills to ensure satisfaction and take corrective action if needed.
· Proven ability to manage multiple tasks while maintaining a high level of customer service
· Previous experience in a customer service role, preferably in the hospitality industry is an asset
· Assist with arranging hotel guest transportation, restaurant reservations, off or onsite activities and itineraries
· Provide expert recommendations based on guest interests and obtain guest information to ensure full satisfaction
Qualifications
· At least 1+ year of frontdesk or guest service experience
· Minimum High school degree or equivalent
· Excellent verbal communication and customer service skills
· Basic computer literacy and knowledge of hotel software
· Ability to work varied shifts including overnights, weekends, and holidays
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
$27k-33k yearly est. 3d ago
Front Desk Agent
TCC Hotel 1, LLC
Front desk associate job in Phoenix, AZ
Job Description
The Guest Experience Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
QUALIFICATION STANDARDS
Education & Experience:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical requirements:
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
General Requirements
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
DUTIES & FUNCTIONS
Fundamental Requirements
Greet and welcome all guests approaching the FrontDesk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the FrontDesk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a room rate verification report and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with making reservations/recommendations to local restaurants, attractions, and events.
Assist guests with any planning and purchasing any special requests.
$27k-33k yearly est. 6d ago
Front Desk Agent
Westmont Group 4.3
Front desk associate job in Phoenix, AZ
FrontDesk Agent - Hilton Embassy Suites Paradise Valley, Arizona
Be the smile that welcomes every guest!
We're looking for a friendly, customer-focused FrontDesk Agent to join our Hilton family. As the first point of contact for our guests, you'll create a warm and memorable experience from check-in to check-out. If you love helping people and have a passion for hospitality, we'd love to meet you!
What You'll Do
Welcome guests with a genuine smile and friendly attitude
Check guests in and out, manage reservations, and handle payments
Provide helpful information about hotel amenities and local attractions
Answer calls, handle guest requests, and resolve concerns with care
Work closely with other team members to ensure a smooth guest experience
What we're looking for
2 years prior frontdesk, receptionist, or hospitality experience preferred
Experience with Hilton PEP system a plus
A positive attitude and strong communication skills
Great attention to detail and organizational skills
Ability to multitask and remain calm under pressure
Why you will love working with us
Competitive pay and great team environment
Hilton travel discounts worldwide
Excellent benefits for you and your family
A culture of teamwork, recognition, and opportunity
Join our Embassy Suites family and help every guest feel right at home. Apply today and start your hospitality career with us!
$27k-32k yearly est. Auto-Apply 4d ago
Front Desk Agent
Westgate Resorts
Front desk associate job in Mesa, AZ
An amazing, desert landscaped resort located adjacent to an 18-hole golf course, Westgate Painted Mountain Golf Resort offers you the perfect opportunity to enjoy the sun and magnificent views of the surrounding Sonoran Desert in Mesa, the third-largest city in Arizona. As a member of the Westgate Painted Mountain team, you will help create remarkable guest experiences at our amazing resort. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
**Must be able to work any shifts assigned, including evenings, overnights and weekends and holidays***
We are looking for a friendly, professional, and service-oriented FrontDesk Agent to be the first point of contact for our guests. In this role, you will efficiently manage guest check-ins and check-outs while delivering exceptional customer service
Greets, registers, and assigns rooms to guests, issuing room keys.
Keeps records of room availability and guests' accounts.
Computes bills, collects payments, and makes changes for guests.
Ability to listen to and find solutions for guests' challenges
To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values:
Integrity
Passion
Work Ethic
Qualifications
Must be able to work full-time, flexible schedule, weekends and holidays.
Must be able to lift up to 15lbs.
Must be able to stand for long periods of time.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
Excellent customer service skills
Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information
Why Westgate?
Comprehensive health benefits - medical, dental and vision
Paid Time Off (PTO) - vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
$26k-33k yearly est. 6d ago
Front Desk Agent
Camelback Hospitality Pe LLC
Front desk associate job in Paradise Valley, AZ
Job DescriptionDescription:
Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.
At Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership-while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.
JOB SUMMARY
This position contributes to Sanctuary success by greeting and registering guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to exceed our superior standards.
JOB FUNCTIONS
Note: the following duties and responsibilities are not all-inclusive.
Greet guests immediately with a friendly and sincere welcome using a clear and positive voice.
Listen carefully to requests to ensure understanding; respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Make appropriate selection of rooms based on guest needs.
Prepare reports daily and distributes to all necessary departments.
Run back-up reports and keep all reports up to date.
Provide room keys and/or special packages as appropriate.
Create new reservations and make changes to existing reservations as needed.
Communicate with other departments on guest requests to ensure all guest needs are met.
Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment.
Perform accurate, moderately complex mathematical functions using a calculator.
Post charges to guest rooms and house accounts using the computer.
Promptly answer the internal and external telephone calls using positive and clear communication in a courteous and friendly manner.
Retrieve mail, small packages and facsimiles for guests as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, research and attempt to resolve the problem within the established guidelines, may include turning problem over to supervisor.
Remain calm and alert especially during emergency situations and heavy resort activity.
Summon bell staff for assistance to escort guests to their rooms as appropriate.
Perform additional duties as requested by Front Office Manager.
Requirements:
JOB REQUIREMENTS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to maintain a pleasant disposition and work smoothly in a high stress work environment.
Solid interpersonal skills and positive attitude is a must.
Computer experience needed, preferably with Opera PMS.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to stand continuously to perform essential job functions.
Clear, articulate telephone voice and excellent/professional communication skills required
Ability to listen effectively, to speak and write English clearly.
Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Will be cross trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational ends dictate.
Detail oriented.
Hearing and visual ability to observe and detect signs of emergency situations.
Familiarity with the surrounding area is a plus.
QUALIFICATIONS
Education
High School Diploma or equivalent
Related Work Experience
Hotel/resort reservation or frontdesk experience preferred.
Computer experience needed, preferably with Opera PMS.
$26k-33k yearly est. 5d ago
Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk associate job in Marana, AZ
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$26k-32k yearly est. Auto-Apply 7d ago
Hotel Front Desk Agent
HCW Hospitality
Front desk associate job in Gilbert, AZ
Job DescriptionDescription:
At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a FrontDesk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest.
WHAT YOU'LL DO
As a FrontDesk Agent at the Hyatt Place Gilbert, you'll be at the heart of our guest experience. In this role, you will:
Greet, register, and assign rooms to guests of the hotel.
Verify customers' credit and establish payment method.
Make and confirm external reservations for dinner, entertainment, and transportation.
Compute bills, collect payments, and make change for guests.
Answer hotel phone and handle guest requests and inquiries.
Transmit and receive messages, using telephones or PMS system.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Perform bookkeeping activities, such as balancing accounts.
Prepare and serve food orders, beer, wine and cocktails in The Placery.
Practice safe work habits and use required safety equipment.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform other duties as requested by management.
WHAT YOU BRING
We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need:
Ability to work the 3pm-11pm shift
A warm, welcoming demeanor with excellent communication and interpersonal skills.
Experience in hospitality or customer service is a plus.
Valid Food Handlers card and Arizona Title 4 certification, or ability to obtain one in first seven days of employment.
Strong problem-solving abilities and a proactive approach to guest service.
The ability to multi-task and remain composed under pressure.
Proficiency in basic computer skills and familiarity with hotel management software is preferred.
A team-player mentality with a commitment to providing exceptional guest experiences.
JOIN HCW HOSPITALITY
At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count.
Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated.
We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Requirements:
$26k-33k yearly est. 9d ago
Utilities Clerk - # 8 Phoenix - Indian School (ages 16-17)
Bodega Latina Corporation-El Super 4.0
Front desk associate job in Phoenix, AZ
To assist in the proper maintenance of the store, particularly in the Produce Department and assist customers on the store floor as needed. The Utilities Clerk will properly bag groceries for customers when needed. If requested, they will carry out g Clerk, Utilities, School, Retail, Grocery
$28k-35k yearly est. 2d ago
Front Desk Representative
Insight Global
Front desk associate job in Phoenix, AZ
**This role is Monday through Saturday, 8:30-4:30 PM, January 19th-Febrary 19th, with possible extensions & is onsite in Phoenix, AZ **
Day to Day:
This person is responsible for efficiently managing the check-in area, ensuring people are greeted warmly, intake forms are distributed and filled out efficiently. Must be tech savvy to assist with online paperwork (via DocuSign) completed on tablets. They must be able to manage multiple people “checking in” at once by adapting and prioritizing based on the schedule. It is very important to be sure which participants are being assigned to which moderators, to avoid mix-ups, so clear communication with the moderator team is critical. They must proactively reach out to participants via text and phone on the day of participation to confirm arrival. They should be proficient at keeping the team updated about participant status via internal messaging channels.
Desired Skills:
2+ years customer service
1+ years with previous experience working in a frontdesk/receptionist/check in capacity
$26k-33k yearly est. 3d ago
Front Desk Receptionist - Welcome Center
Christian Family Care 3.2
Front desk associate job in Phoenix, AZ
FrontDesk Receptionist Phoenix, Arizona Part Time, Weekdays Up to 25 hours per week $16.80- $18 per hour Join the Christian Family Care team and help us strengthen families and serve at risk children in the name of Jesus Christ! We are a social services agency and have been serving at-risk children state-wide for 40 years. We have done this by acting with empathy and compassion, embracing diversity, and exemplifying Integrity.
Christian Family Care social services agency is looking to hire a part-time professional for our Welcome Center. We are a certified Best Christian Workplace organization and accredited through the Council on Accreditation. This position pays a competitive salary of $16.80 - $18 per hour.
As the Welcome Center Professional, you will:
* Serve at the Welcome Center as the primary daytime first point of contact for callers and visitors to the agency by showing enthusiasm and support for children and families.
* Welcome all visitors and clients by greeting them in person (by name when possible) or on the telephone, answering and referring inquiries.
* Provide Counseling Program support with various clerical tasks
If you have 1+ years experience in customer service, please apply now!
Note, this position post is a summary of expected job functions and qualifications. A full job description will be provided during the recruiting process.
How much does a front desk associate earn in Casa Grande, AZ?
The average front desk associate in Casa Grande, AZ earns between $20,000 and $37,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Casa Grande, AZ