Front desk associate jobs in Limerick, PA - 362 jobs
All
Front Desk Associate
Front Desk Agent
Front Desk Attendant
Receptionist
Office Assistant
Boutique Receptionist, King of Prussia
Pyramid Consulting Group, LLC 4.0
Front desk associate job in King of Prussia, PA
Our client, a luxury jewelry brand, is seeking a Boutique Receptionist to join the team at King of Prussia. This is a full-time temporary position starting ASAP and continuing for six months. Candidates should be able to work a retail schedule, including weekends and holidays as needed.
Job Duties Include:
Greet customers with elevated service and assist with maintaining appointment schedule
Support the sales team during client appointments with beverage service
Act as a brand ambassador by providing information about the brand to clients
Support with day-to-day retail operations such as maintaining visual presentation of the boutique, organizing inventory, and handling shipments
Additional duties as needed and assigned
Job Qualifications Include:
2+ years of experience in Customer Service, Hospitality or Retail focused role
Superb written and verbal communication skills
Ability to lift up to 50lbs & stand for duration to shift
Salary: $24/hr
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
$24 hourly 5d ago
Looking for a job?
Let Zippia find it for you.
Receptionist / Administrative Assistant
Lesco Paper and Box Company 4.2
Front desk associate job in Philadelphia, PA
Lesco Paper & Box Company has experienced high growth in the packaging industry. We are seeking a Receptionist/Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.
Responsibilities:
Answer, screen, and transfer incoming calls
Enter cash receipts in computer system
Mail or email out customer invoices
Administrative office tasks
Document management, filing, sorting, scanning, and data entry
Qualifications:
Proficient with Microsoft Word and Excel
Previous experience in office administration or other related fields
Ability to prioritize and multitask
Excellent written and verbal communication skills
Strong attention to detail
Strong organizational skills
$24k-33k yearly est. 3d ago
Hotel Front Desk Agent (Overnight)
Valley Forge Casino Resort 3.9
Front desk associate job in King of Prussia, PA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events.
Sell rooms utilizing excellent customer service skills and yield management. ·
Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. · Complete all registration forms and computer input.
Retrieve and distribute room keys.
Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures.
Communicate with Executive Hosts regarding hotel stays.
Utilize computer to run necessary reports.
Balance all transactions at the end of shift (audit out).
Operate manual procedures in the event of computer failure.
Other duties as assigned by management.
Qualifications
High school diploma or equivalent, and minimum 6 months frontdesk experience.
Ability to utilize basic office machines, computer and telephone.
Ability to communicate with guests and staff in English.
Knowledge of hotel key system.
Must be able to work flexible shifts.
Able to stand for long periods of time.
Detail oriented and able to multitask.
Ability to add, subtract, and audit accounts.
Money handling experience and ability to operate electronic draft system.
Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$26k-30k yearly est. 6d ago
Front Desk Attendant - Seasonal
Lansdale Borough 3.6
Front desk associate job in Lansdale, PA
The Borough of Lansdale is seeking part-time seasonal FrontDesk Attendants for White's Road Pool and Fourth Street Pool. The successful candidate will be responsible, reliable, customer focused and mature. If you possess these skills and are an enthusiastic and hard-working individual who wants to help families create fun and memorable experiences, we are interested in having you on our team.
Key Responsibilities:
Provide exemplary service to all guests and team members
Greet members and guests.
Daily admission sales and answering phone calls.
Responsible for the cleanliness of the facility and bathhouse.
Prevent and respond to emergencies.
Attend all in-service meetings as required.
Qualifications:
Must be at least 14 years of age.
Requires working papers for those candidates under the age of 18 years.
Knowledge of pool safety standards.
Ability to work flexible hours, including weekends and holidays.
Required background checks: PA Child Abuse History, PA Criminal History, and FBI Fingerprint.
Working Conditions:
Ability to work outdoors in various weather conditions.
Physical capability to stand, walk, and lift objects (up to 50 lbs).
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
Ability to successfully complete all legal, company and department training requirements within established timelines
Perform cleaning duties, including use of cleaning chemicals
Reports To
Pool Manager
$27k-33k yearly est. 2d ago
Front Desk Agent - PART TIME
Element Valley Forge
Front desk associate job in King of Prussia, PA
Job Description
Wurzak Hotel Group is looking for an upbeat FrontDesk Agent to support the Guest Services department at our gorgeous property, Element Valley Forge. This position will manage all aspects of hotel guest's accommodation. The FrontDesk Agent will welcome guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
Prior experience as a Hotel FrontDesk Agent, Receptionist, or similar role
Experience with hotel reservations software, like Lightspeed or Opera
Customer service experience
Excellent communication and organizational skills
Compensation and Benefits
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
About WHG
Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies.
Find out more about us on our website or click here to visit our Linkedin page!
The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
$25k-31k yearly est. 6d ago
Front Desk Agent
Sheraton Valley Forge
Front desk associate job in King of Prussia, PA
Wurzak Hotel Group is looking for an upbeat FrontDesk Agent to support the Guest Services department at our gorgeous property, Sheraton Valley Forge Hotel. This position is responsible for managing all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
Essential Functions
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
Prior experience as a Hotel FrontDesk Agent, Receptionist, or similar role
Experience with hotel reservations software
Customer service experience
Excellent communication and organizational skills
Compensation and Benefits
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
About WHG
Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies.
Find out more about us on our website or click here to visit our Linkedin page!
The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
$25k-31k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk associate job in Willow Grove, PA
Additional Information: This hotel is owned and operated by an independent franchisee, NewcrestImage Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Summary
FrontDesk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service oriented manner
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
Maintain regular attendance in compliance with Dash Group of Hotels' standards, as required by scheduling which will vary according to the needs of the hotel
Comply at all times with Dash Group of Hotels' policies, standards and regulations to encourage safe and efficient hotel operations
Greet and welcome all guests approaching the FrontDesk in accordance with Dash Group of Hotels' standards; maintain a friendly and warm demeanor at all times
Maintain proper operation of the telephone switchboard and ensure that all Dash Group of Hotels' performance standards are met
Handle requests for information, mail and messages in an efficient and courteous manner
Answer guest inquiries about hotel service, facilities and hours of operation
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates
Obtain all necessary information when taking room reservations and follow rate quoting scenario
Be familiar with all Dash Group of Hotels' policies and house rules as well as hospitality terminology
Have knowledge of and assist in emergency procedures as required
Handle check-ins and check-outs in a friendly, efficient and courteous manner
Fully comprehend and be able to operate all relevant aspects of the FrontDesk computer system
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms
Use proper two-way radio etiquette at all times when communicating with other associates
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Education & Experience
High School diploma or equivalent required; College course work in related field helpful
Experience in a hotel or a related field preferred
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high pressure situations
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests
Must be able to work with and understand financial information and data, and basic arithmetic functions
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
•
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
•
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
•
Ability to participate in the creation of an enjoyable work environment
Great pay and employee discounts and health care benefits. $17.00
This company is an equal opportunity employer.
frnch1
$25k-31k yearly est. Auto-Apply 25d ago
Front Desk Agent
Palette Hotels
Front desk associate job in Breinigsville, PA
Job Description
Essential Duties and Responsibilities
As a FrontDesk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A FrontDesk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Ensure that all Guest complaints managed, recorded, and resolved promptly
Support the Night Auditor with all FrontDesk and accounting related duties
Produce nightly reports, as required
Inform Departments of special requests, early/late departures, room changes and other Guest requests
Maintain good communication and work relationships in all hotel areas
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
FrontDesk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Two years FrontDesk experience
Knowledge of the hospitality industry
High level of IT Proficiency
Able to speak and understand Spanish
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
$25k-31k yearly est. 18d ago
Front Desk Agent
Mamardi Recruiting
Front desk associate job in Philadelphia, PA
Visit Philadelphia is hiring a FrontDesk Agent
Employment Structure
$18.03/Hour
Schedule
Full-time, Weekly pay
Responsibilities
Organize, confirm, and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering them to the right department
Communicate any emergency, lost item, or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Requirements
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
What We Offer
Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
$18 hourly 60d+ ago
Front Desk Agent - weekly pay
NFC Amenity Management 3.8
Front desk associate job in Philadelphia, PA
[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
The pay is $16.00 to $17.00 per hour, and we are interviewing for a variety of full and part-time shifts.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDeskAssociate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDeskAssociates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential!
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once.
At the time of this ad, the position pays $16-$17 per hour. Historically, the position pays $16-$17 per hour at multiple locations and shifts.
$16-17 hourly 60d+ ago
Front Desk Agent
Gulph Creek Hotels
Front desk associate job in Allentown, PA
FrontDesk Agent- Renaissance Allentown, Allentown, PA
Full-Time-- Flexible Availability Required
Primarily 3pm-11pm./ 7am-3pm as needed. /Mid-shift as needed.
Weekends and holidays are also required.
$15.00/Hr.
Criminal Background Check Required
Position Overview:
We're looking for an engaging, detail-oriented FrontDesk Agent to deliver exceptional service to our guests. In this highly visible role, you'll be the first and last impression - setting the tone for a stay that's both elevated and personalized.
What You'll Be Doing:
Welcome guests with warmth, professionalism, and efficiency during check-in/check-out.
Accurately manage guest reservations, payments, and folios using our property management system.
Provide knowledgeable recommendations on hotel features and local attractions.
Handle guest inquiries, service requests, and concerns with confidence and care.
Collaborate with housekeeping, engineering, and other departments to meet guest needs.
Uphold the cleanliness, organization, and safety of the frontdesk area
Follow all brand standards and operational procedures to maintain consistency and excellence.
What We're Looking For:
Prior in person customer service experience required, especially in an upscale environment.
Outstanding communication and interpersonal skills.
Tech-savvy with the ability to quickly learn new systems.
Calm, professional demeanor in fast-paced or high-pressure situations.
Commitment to hospitality and guest satisfaction.
Reliable, punctual, and adaptable to shifting priorities.
Benefits:
Medical, dental, and vision insurance.
Matching 401K.
Paid time off to use within the first year.
Paid vacation after one year.
Six paid holidays.
Marriott rooms discount on hotel stays worldwide.
Free gym membership.
$15 hourly Auto-Apply 35d ago
Front Desk Agent-Embassy Philadelphia Airport
Huntremotely
Front desk associate job in Philadelphia, PA
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$25k-31k yearly est. 13h ago
Front Desk Agent
Home2Suites
Front desk associate job in Philadelphia, PA
Job Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Wurzak Hotel Group is looking to add an upbeat FrontDesk Agent to their team at their HOME2 Suites Philadelphia Convention Center located at 1200 Arch Street across from the Reading Terminal Market, steps away from the Philadelphia Convention Center to manage all aspects of hotel guest's accommodation. The FrontDesk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
Essential Functions • Process guest check-ins and room assignments following the hotel's rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
• Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
• Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.
• If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands.
• Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
• Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
• On time and at work when scheduled and in proper uniform.
• Perform special projects and other responsibilities as assigned.
• Participate in task forces and committees as requested.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Ensure maintenance problems are promptly reported through proper channels.
• Comply with all company policies and procedures.
• Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
• Check with manager/supervisor before leaving work area for any reason.
• On time and at work when scheduled, and in proper uniform.
• Attend department meetings as scheduled.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
• Any other tasks/duties as requested by management. Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
education and experience.
• High school education or equivalent experience.
• One to two years of customer contact experience.
• Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Skills and Abilities
Ability to understand and provide friendly guest service.
Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations.
Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures.
Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters.
Ability to follow an appropriate course of action based on policies and procedures.
Ability to operate a computer, calculator, phone and other office equipment.
Attention to details with good organizational and efficient time management skills.
Consistently professional attitude and behavior with effective listening and communication skills.
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient and simultaneously handling competing and changing priorities.
Ability to satisfy the legal requirements for employment within the jurisdiction.
Knowledge of hotel reservations PEP software preferred.
Working Conditions & Physical Effort
Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes request and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. Benefits
Medical benefits after 60 days of employment
Premium Holiday Pay after 90 days
Paid Floating Holiday
401K matching after one year of employment
Employee Appreciation Program
Daily Pay
Notice
FEDERAL LAW REQUIRES ALL EMPLOYERS TO VERIFY THE IDENTITY AND EMPLOYMENT ELIGIBILITY OF ALL PERSONS HIRED TO WORK IN THE UNITED STATES. THIS EMPLOYER PARTICIPATES IN E-VERIFY.
THIS EMPLOYER WILL PROVIDE THE SOCIAL SECURITY ADMINISTRATION (SSA) AND, IF NECESSARY, THE DEPARTMENT OF HOMELAND SECURITY (DHS), WITH INFORMATION FROM EACH NEW EMPLOYEE'S FORM I-9 TO CONFIRM WORK AUTHORIZATION.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-31k yearly est. Auto-Apply 60d+ ago
Hotel Front Desk Agent
Delta Hotel Philadelphia Airport
Front desk associate job in Philadelphia, PA
Job DescriptionWe're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Responsibilities:
Mitigate customer complaints as needed
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Work with the housekeeping staff to ensure rooms are ready for new guests
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
At least one year of hospitality industry experience as a hotel frontdesk agent or similar position preferred
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
High school graduate, GED recipient, or equivalent
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Well-versed in taking telephone calls and handling stressful situations
About Company
Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore. Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.
$25k-31k yearly est. 15d ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk associate job in Philadelphia, PA
Property Description
Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDesk Agent and be the welcoming face of our establishment. As a FrontDesk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDesk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$24k-28k yearly est. Auto-Apply 34d ago
Front Desk Agent
NHB Ai LP
Front desk associate job in Glenolden, PA
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly full time and part time FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$25k-31k yearly est. 14d ago
Hotel Front Desk Agent (Overnight)
Valley Forge Casino Resort 3.9
Front desk associate job in King of Prussia, PA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events.
Sell rooms utilizing excellent customer service skills and yield management. ·
Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. · Complete all registration forms and computer input.
Retrieve and distribute room keys.
Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures.
Communicate with Executive Hosts regarding hotel stays.
Utilize computer to run necessary reports.
Balance all transactions at the end of shift (audit out).
Operate manual procedures in the event of computer failure.
Other duties as assigned by management.
Qualifications
High school diploma or equivalent, and minimum 6 months frontdesk experience.
Ability to utilize basic office machines, computer and telephone.
Ability to communicate with guests and staff in English.
Knowledge of hotel key system.
Must be able to work flexible shifts.
Able to stand for long periods of time.
Detail oriented and able to multitask.
Ability to add, subtract, and audit accounts.
Money handling experience and ability to operate electronic draft system.
Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$26k-30k yearly est. 6d ago
Front Desk Agent
Element Valley Forge
Front desk associate job in King of Prussia, PA
Job Description
Wurzak Hotel Group is looking for an upbeat FrontDesk Agent to support the Guest Services department at our gorgeous property, Element Valley Forge. This position will manage all aspects of hotel guest's accommodation. The FrontDesk Agent will welcome guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
Prior experience as a Hotel FrontDesk Agent, Receptionist, or similar role
Experience with hotel reservations software, like Lightspeed or Opera
Customer service experience
Excellent communication and organizational skills
Compensation and Benefits
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
About WHG
Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies.
Find out more about us on our website or click here to visit our Linkedin page!
The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
$25k-31k yearly est. 22d ago
Front Desk Agent - Delta Hotels Allentown Lehigh Valley, Breinigsville PA
Palette Hotels
Front desk associate job in Breinigsville, PA
Essential Duties and Responsibilities
As a FrontDesk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A FrontDesk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Ensure that all Guest complaints managed, recorded, and resolved promptly
Support the Night Auditor with all FrontDesk and accounting related duties
Produce nightly reports, as required
Inform Departments of special requests, early/late departures, room changes and other Guest requests
Maintain good communication and work relationships in all hotel areas
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
FrontDesk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Two years FrontDesk experience
Knowledge of the hospitality industry
High level of IT Proficiency
Able to speak and understand Spanish
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
$25k-31k yearly est. 60d+ ago
Front Desk Agent
Gulph Creek Hotels
Front desk associate job in Allentown, PA
FrontDesk Agent- Renaissance Allentown, Allentown, PA
Full-Time-- Flexible Availability Required
Primarily 3pm-11pm./ 7am-3pm as needed. /Mid-shift as needed.
Weekends and holidays are also required.
$15.00/Hr.
Criminal Background Check Required
Position Overview:
We're looking for an engaging, detail-oriented FrontDesk Agent to deliver exceptional service to our guests. In this highly visible role, you'll be the first and last impression - setting the tone for a stay that's both elevated and personalized.
What You'll Be Doing:
Welcome guests with warmth, professionalism, and efficiency during check-in/check-out.
Accurately manage guest reservations, payments, and folios using our property management system.
Provide knowledgeable recommendations on hotel features and local attractions.
Handle guest inquiries, service requests, and concerns with confidence and care.
Collaborate with housekeeping, engineering, and other departments to meet guest needs.
Uphold the cleanliness, organization, and safety of the frontdesk area
Follow all brand standards and operational procedures to maintain consistency and excellence.
What We're Looking For:
Prior in person customer service experience required, especially in an upscale environment.
Outstanding communication and interpersonal skills.
Tech-savvy with the ability to quickly learn new systems.
Calm, professional demeanor in fast-paced or high-pressure situations.
Commitment to hospitality and guest satisfaction.
Reliable, punctual, and adaptable to shifting priorities.
Benefits:
Medical, dental, and vision insurance.
Matching 401K.
Paid time off to use within the first year.
Paid vacation after one year.
Six paid holidays.
Marriott rooms discount on hotel stays worldwide.
Free gym membership.
How much does a front desk associate earn in Limerick, PA?
The average front desk associate in Limerick, PA earns between $20,000 and $34,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Limerick, PA
$26,000
What are the biggest employers of Front Desk Associates in Limerick, PA?
The biggest employers of Front Desk Associates in Limerick, PA are: