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Front desk associate jobs in Punta Gorda, FL

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  • Security Officer - Front Desk Attendant

    Job Listingsallied Universal

    Front desk associate job in Bonita Springs, FL

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Front Desk Attendant in Bonita Springs, FL, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will be the first point of contact at the location, providing a welcoming presence while managing access and assisting visitors. Your role involves monitoring entry points, handling security-related inquiries, and delivering outstanding customer service. Join our team and help to deter potential incidents while upholding our values of integrity, teamwork, and putting people first. Position Type: Full Time Pay Rate: $19.00 / Hour Job Schedule: Day Time Mon 12:00 AM - 08:00 AM Tue 12:00 AM - 08:00 AM Sat 12:00 AM - 08:00 AM Sun 12:00 AM - 08:00 AM Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: Provide customer service to clients and visitors by performing security-related procedures and following site-specific policies at the front desk. Monitor access to the location, verifying identification and/or credentials of individuals entering the premises as required. Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols. Maintain detailed records and logs of activities, incidents, and/or visitor interactions as directed by site management. Communicate professionally with visitors, staff, and/or emergency responders to relay information or direct inquiries. Support Allied Universal management and site leadership by reporting any unusual activities or concerns observed while on post. Minimum Requirements: One or more years of security-related experience is preferred. Ability to lift up to 20 pounds is preferred. Loss prevention experience is preferred. Customer service experience is preferred. Comfortable using a computer or tablet is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ************ If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ******************** Requisition ID 2025-1501576
    $19 hourly Auto-Apply 1d ago
  • Part-Time Luxury Residential Front Desk Agent

    NFC Amenity Management 3.8company rating

    Front desk associate job in Sarasota, FL

    [For best results, please ensure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] APPLY HERE- ******************************************************************************************************************* This is a part-time position with a pay rate of $20 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must! APPLY HERE- ******************************************************************************************************************* Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. APPLY HERE- ******************************************************************************************************************* We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the position pays $20 per hour. Historically, it pays $17 per hour.
    $20 hourly 60d+ ago
  • Front Desk

    Lodgco Management LLC

    Front desk associate job in Sarasota, FL

    Join Our Team Today! We are on the lookout for enthusiastic Front Desk Agents to assist with guest service operations at the beautiful Ameniti Bay - Best Western Signature Collection hotel in Sarasota. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Knowledge of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Knowledge of guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Email daily reports to accounting office Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge of the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes Inspect conference rooms, common areas and public restrooms to ensure cleanliness Perform security walks of hotel Investigate and address noise/party issues Set up, prepare, and maintain breakfast area OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Computer software skills Communication both verbal and written Dependable and guest-focused Time management and problem-solving skills Strong leadership abilities REQUIRED/PREFERRED EDUCATION AND EXPERIENCE 1-2 years of hotel experience is a plus ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver's license and safe driving record - satisfactory criminal background screening required - professional references SUPERVISORY RESPONSBILITY This position doesn't manage any staff members. BENEFITS WE OFFER Career development & training Paid time off Travel and hotel discounts 401(k) with company match Bonus potential And more! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. WHO WE ARE At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. To learn more about our growing company, please visit **************
    $21k-28k yearly est. Auto-Apply 9d ago
  • Front Desk Agent

    Sitio de Experiencia de Candidatos

    Front desk associate job in Cape Coral, FL

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $25k-32k yearly est. Auto-Apply 19d ago
  • Front Desk Receptionist - Temporary

    Catholic Diocese of Arlington 4.1company rating

    Front desk associate job in Sarasota, FL

    Job Title: Front Desk Receptionist *Temporary* Reports to: Principal Classification: Hourly/Nonexempt Saint Martha Catholic School is seeking a Temporary Front Desk Receptionist/Office Assistant for now through December 19th 2025. Job Responsibilities: Answer telephone and take messages or forward calls. Greet and welcome vendors, families, students, and other visitors. Check visitors in and inform employee of visitor arrival for pick up. Maintain attendance system. Record absent/tardy notes and file. Check students in or out. Provide general information about the organization to the public and families. Copy, file, and maintain paper or electronic documents and records. Help with hospitality set-up & breakdown. Help with school mass mailings & special events Assist with other tasks, as needed or assigned.
    $24k-32k yearly est. 5d ago
  • Front Desk Agent (Part Time)

    General Hotels Corporation 3.9company rating

    Front desk associate job in Fort Myers, FL

    Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent $20 per hour

    South Seas 4.1company rating

    Front desk associate job in Captiva, FL

    Job Description Our Property: Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy We offer a very competitive salary and generous benefits including: Medical, Dental, Vision Plans Paid Life Insurance Short- and Long-Term Disability Paid Time Off & Holidays 401(k) with 100% match up to 4% Commuter and Company-paid Toll Programs Complimentary Daily Shift Meal POSITION OVERVIEW Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. RATE OF PAY Full-time, hourly at rate of $20.00 WHERE WILL YOU WORK? Front Office Operation - You will be our South Seas Ambassador, one of the first individuals welcoming our guests to the resort. POSITION REQUIREMENTS Education: High school diploma or equivalent and/or experience in a hotel or related field is preferred. College course work in related field helpful. Experience: Experience in a hotel or a related field preferred. Required: Must have a valid driver's license, motor vehicle background check will be completed. ESSENTIAL FUNCTIONS, SKILLS, ABILITIES • Fluent in English language, must be able to convey information and ideas clearly. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc.) • This position holds multiple job functions at once. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Works well in stressful, high-pressure situations - fast paced environment. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must maintain composure and objectivity under pressure. • Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests. • Teamwork is essential and critical in this role. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • An operational knowledge of Microsoft Office suite and comfortable with electronics. PHYSICAL/MENTAL REQUIREMENTS Front Desk Agents work in fast paced environments. This job may require you to stand for long hours and are exposed to Florida weather conditions, including high heat and humidity if working at either of our Welcome Gates. HOURS REQUIRED 40 hours per week, flexible schedule, will be required to work weekends and/or holidays. Will be trained in all shifts of the Front Desk Operation including overnights. Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
    $20 hourly 26d ago
  • Veterinary Receptionist

    Animal Dermatology Group 4.7company rating

    Front desk associate job in Estero, FL

    Full-time Description Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists. Animal Dermatology & Allergy, a member of Animal Dermatology Group, is seeking an experienced Client Service Representative (Veterinary Receptionist) to join our reception team. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude Requirements Knowledge, Skills and Abilities (including but not limited to): Excellent client service skills Excellent phone skills Computer skill preferred Excellent communication skills Ability to work in a team oriented environment Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly Possess sound decision making skills and multi-task while working in a stressful environment Duties (including but not limited to): Client service Answer phone calls Take accurate messages and book appointments Maintain charts and computer records Pharmacy and retail sales Marketing implementation Maintenance/housekeeping Financial responsibilities Education and Physical Requirements: High school diploma or equivalent required Must have experience working in the public (ie: restaurant, retail or service business) Receptionist experience is required Experience in a veterinary hospital or doctor's office is a plus Dependable attendance is required Must be able to lift 40 pounds The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day Benefits: No weekends or nights Paid vacation ( full-time employees only ) Paid holidays ( full-time employees only ) Competitive wages Monthly bonuses based on clinic dietary sales ( full-time employees only ) Medical, dental, vision, dependent care FSA, and short-term disability benefit options ( full-time employees only ) Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc. 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets *Some traveling may be required For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
    $24k-28k yearly est. 15d ago
  • Front desk agent (3-11 shift Weekends required)

    Lexima

    Front desk associate job in Sarasota, FL

    The Guest Representative is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in working with clients, guests, and co-workers. Position Type and Expected Hours of Work This position could be either full-time or part-time. All full-time positions are benefit eligible. This position must be flexible to work variable days of the week to include weekends and holidays based on business needs. Essential Job Functions · Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. · Handle check-ins and check-outs in a friendly, efficient and courteous manner. · Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. · Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.). · Ensure delivery of packages, mail and messages as needed to guests. · Follow all Lexima/Brand credit policies. · Be aware of all rates, packages, and special promotions. Be familiar with all in house groups. Be aware of closed out and restricted dates. · Obtain all necessary information when taking room reservations and follow rate quoting guidelines. · Fully understand and be able to operate all relevant aspects of the front desk computer system. · Focus on his/her role in contributing to guest satisfaction surveys. · Demonstrate appropriate phone skills. · Use Lexima/brand selling guidelines as part of the inquiry call process. · Consistently perform above average in the mystery call process. · Follow up on all wait list reservations. · Manage suite inventory. · Complete shift responsibility checklist. · Keep front office area clean and organized. · Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations · Participate in all-employee meetings, events and other functions required by management. · Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology. · Develop full understanding of hotel amenities and services. · Understand emergency procedures and be prepared to help when necessary. · Operate radios efficiently and professionally in communicating with the hotel staff. · Ensure correct and accurate cash handling while at the front desk. · Use proper radio etiquette when communicating with other employees. · Perform any other duties as requested by management. Work Environment This position will be located at a hotel and primarily work behind a desk and in public spaces. Physical Requirements The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job. · Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear. · Occasionally lift and/or move up to 25 pounds. · Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. · Ability to stand during the entire 8-hour shift. Reasonable Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company. Travel No travel is expected for this position. Travel for annual training and conferences may be required. Required Education and Experience · High school diploma or equivalent required. · A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred. · Previous hospitality experience preferred. · Knowledge of accounting principles. · Experience handling cash, accounting procedures and general administrative tasks. · Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. · Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. · Effective oral and written communication skills. · Must have a valid driver's license. · Must be fluent in English. E-Verify Lexima participates in E-Verify for every employee. EEO Statement Lexima is proud to be an equal opportunity employer and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $25k-32k yearly est. 60d+ ago
  • Front Desk Receptionist

    Physicians' Primary Care of Southwest Florida

    Front desk associate job in Fort Myers, FL

    Celebrating 29+ years and we are still growing! Physicians' Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Fort Myers, Estero, Lehigh Acres. We are currently seeking a Full-Time Front Desk Receptionist for our Family Practice division in Fort Myers. Our Front Desk Receptionists: Print, copy and distribute physician schedules as needed Print patient encounter forms and prepare patient charts for appointments Verify the accuracy of patient information and insurance plans Assist patients with account questions or refers to the appropriate area Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations To be Successful - You Need: Great attention to detail and the ability to record information accurately Excellent customer service skills Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients Knowledge of insurances, referrals, and eligibility a must One year of medical office experience or a combination of medical education and office experience needed What PPC Offers: 29 years growing with and supporting our communities Award-winning physicians Ability to grow within the organization Health, dental, vision, and life insurances 401(k) with company match Paid Time Off (PTO) Paid holidays Employee Assistance Program (EAP) Uniform allowance Employee appreciation week and events Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today!
    $23k-31k yearly est. 14d ago
  • Front Desk Receptionist

    DNA Comprehensive Therapy Services

    Front desk associate job in Fort Myers, FL

    Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Our goal is to hire you - the best talent - to support our mission and allow you to grow with us. We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services - from psychotherapy to psychiatry - to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy. Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees. When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives. Elite DNA Behavioral Health is seeking to hire a Front Desk Receptionist to join our team in our Ft. Myers, Florida office. JOB DESCRIPTION SUMMARY: As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner. Requirements ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: - Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. - Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures. - Answer all incoming calls and route them to the appropriate staff. - Register all patients per registration protocols and collect all documentation. - Generate required documents for each patient and ensure all documents are completed in full. - Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient. - Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. - Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected. - Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time. - Call and remind patient of his/her appointment. - Follow up on “no show” patients on a daily basis. - Communicate patient's problem/complaint to the clinic manager or his/her designee. - Strong sensory skills, such as visual acuity, good hearing, and dexterity. - Ability to stand and sit for periods of time and to move constantly throughout the workday. - Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures. - Good speaking and listening skills. - Knowledge of computers and Microsoft office. - Understanding of community based organizations. - Promotes and believes in Elite DNA's mission statement. - Bilingual Preferred: Fluent in Spanish. OTHER REQUIREMENTS: - Friendly personality with the desire to work with the public. - Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations. - Ability to handle multi-functions. - Ability to work in a fast-paced office environment. - Ability to push, pull, lift, move, and/or carry up to 15 lbs. - Ability to perform focused work with close attention to detail. - Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm. - Ability to interact with others, both in person and through phone, e-mail, and written correspondence. - Ability to relate to patients, through familiarity with medical terminology and triage procedure. - Ability to relate to the public regardless of ethnic, religious and economic status. - Ability to communicate with people and understand their problems. - Must believe in health care with dignity for all. EDUCATION AND EXPERIENCE REQUIRED: - High school graduate/GED. - Formal training from a vocational school in lieu of the above. - One year of medical experience from a similar setting. PHYSICAL DEMANDS: The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This position earns competitive compensation plus a full benefits package including medical, dental, vision, life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support. To apply visit ************************
    $23k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Lodgco Hospitality

    Front desk associate job in Nokomis, FL

    Join Our Team Today! Lodgco Hospitality is seeking enthusiastic front desk agents to assist with guest service operations at the Home2 Suites by Hilton - Nokomis/Casey Key! If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of guest service in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Understanding of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Familiar with guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge about the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Ability to learn quickly and work in a fast-paced position with constant guest interaction Excellent communication, both verbal and written Strong computer skills and phone etiquette Must be able to multi-task REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Hotel or customer service experience is preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required SUPERVISORY RESPONSBILITY This position has no supervisory responsibilities BENEFITS WE OFFER Career development & training Day-1 benefits Paid time off Team member discounts 401(k) with company match And more! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including nights and weekends. WHO WE ARE At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. To learn more about our growing company, please visit **************
    $25k-32k yearly est. Auto-Apply 7d ago
  • Front Desk Agent $20 per hour

    South Seas 4.1company rating

    Front desk associate job in Captiva, FL

    Our Property: Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy We offer a very competitive salary and generous benefits including: Medical, Dental, Vision Plans Paid Life Insurance Short- and Long-Term Disability Paid Time Off & Holidays 401(k) with 100% match up to 4% Commuter and Company-paid Toll Programs Complimentary Daily Shift Meal POSITION OVERVIEW Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. RATE OF PAY Full-time, hourly at rate of $20.00 WHERE WILL YOU WORK? Front Office Operation - You will be our South Seas Ambassador, one of the first individuals welcoming our guests to the resort. POSITION REQUIREMENTS Education: High school diploma or equivalent and/or experience in a hotel or related field is preferred. College course work in related field helpful. Experience: Experience in a hotel or a related field preferred. Required: Must have a valid driver's license, motor vehicle background check will be completed. ESSENTIAL FUNCTIONS, SKILLS, ABILITIES • Fluent in English language, must be able to convey information and ideas clearly. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc.) • This position holds multiple job functions at once. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Works well in stressful, high-pressure situations - fast paced environment. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must maintain composure and objectivity under pressure. • Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests. • Teamwork is essential and critical in this role. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • An operational knowledge of Microsoft Office suite and comfortable with electronics. PHYSICAL/MENTAL REQUIREMENTS Front Desk Agents work in fast paced environments. This job may require you to stand for long hours and are exposed to Florida weather conditions, including high heat and humidity if working at either of our Welcome Gates. HOURS REQUIRED 40 hours per week, flexible schedule, will be required to work weekends and/or holidays. Will be trained in all shifts of the Front Desk Operation including overnights. Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
    $20 hourly 25d ago
  • Front Desk

    Lodgco Management LLC

    Front desk associate job in Sarasota, FL

    Join Our Team Today! Lodgco Hospitality is currently seeking experienced Front Desk Agents, to assist with hotel guest service operations at the Hyatt Place -Sarasota. Bradenton Airport! If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you! Seeking candidates who have flexible schedule and availability to work weekends! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Understanding of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Familiar with guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge about the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Ability to learn quickly and work in a fast-paced position with constant guest interaction Communication both verbal and written Computer and telephone skills Must be able to multi-task Flexibility with schedule REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Hotel or customer service experience is preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required SUPERVISORY RESPONSBILITY This position has no supervisory responsibilities PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including nights and weekends. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. WHO WE ARE At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. To learn more about our growing company, please visit **************
    $25k-32k yearly est. Auto-Apply 5d ago
  • Front Desk Receptionist

    Physicians' Primary Care of Southwest Florida

    Front desk associate job in Fort Myers, FL

    Celebrating 29 years and we are still growing! Physicians' Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Fort Myers, Estero, and Lehigh Acres. We are currently seeking a Part-Time Front Desk Receptionist for our Pediatrics Practice division in Fort Myers. This position is 7-15 hours every weekend and holidays. Our Front Desk Receptionists: Print, copy and distribute physician schedules as needed Print patient encounter forms and prepare patient charts for appointments Verify the accuracy of patient information and insurance plans Assist patients with account questions or refers to the appropriate area Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations To be Successful - You Need: Great attention to detail and the ability to record information accurately Excellent customer service skills Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients Knowledge of insurances, referrals, and eligibility a must One year of medical office experience or a combination of medical education and office experience needed What PPC Offers: 29 years growing with and supporting our communities Award-winning physicians Ability to grow within the organization Health, dental, vision, and life insurances 401(k) with company match Paid Time Off (PTO) Paid holidays Employee Assistance Program (EAP) Uniform allowance Employee appreciation week and events Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today!
    $23k-31k yearly est. 7d ago
  • Front Desk Receptionist

    DNA Comprehensive Therapy Services

    Front desk associate job in North Port, FL

    SUMMARY: As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner. Requirements JOB REQUIREMENTS ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: - Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. - Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures. - Answer all incoming calls and route them to the appropriate staff. - Register all patients per registration protocols and collect all documentation. - Generate required documents for each patient and ensure all documents are completed in full. - Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient. - Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. - Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected. - Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time. - Call and remind patient of his/her appointment. - Follow up on “no show” patients on a daily basis. - Communicate patient's problem/complaint to the clinic manager or his/her designee. - Strong sensory skills, such as visual acuity, good hearing, and dexterity. - Ability to stand and sit for periods of time and to move constantly throughout the workday. - Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures. - Good speaking and listening skills. - Knowledge of computers and Microsoft office. - Understanding of community based organizations. - Promotes and believes in Elite DNA's mission statement. - Bilingual Preferred: Fluent in Spanish. OTHER REQUIREMENTS: - Friendly personality with the desire to work with the public. - Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations. - Ability to handle multi-functions. - Ability to work in a fast-paced office environment. - Ability to push, pull, lift, move, and/or carry up to 15 lbs. - Ability to perform focused work with close attention to detail. - Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm. - Ability to interact with others, both in person and through phone, e-mail, and written correspondence. - Ability to relate to patients, through familiarity with medical terminology and triage procedure. - Ability to relate to the public regardless of ethnic, religious and economic status. - Ability to communicate with people and understand their problems. - Must believe in health care with dignity for all. EDUCATION AND EXPERIENCE REQUIRED: - High school graduate/GED. - Formal training from a vocational school in lieu of the above. - One year of medical experience from a similar setting. PHYSICAL DEMANDS: The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
    $24k-31k yearly est. 60d+ ago
  • Front Desk Agent $20 per hour

    South Seas 4.1company rating

    Front desk associate job in Captiva, FL

    Job Description Our Property: Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy We offer a very competitive salary and generous benefits including: Medical, Dental, Vision Plans Paid Life Insurance Short- and Long-Term Disability Paid Time Off & Holidays 401(k) with 100% match up to 4% Commuter and Company-paid Toll Programs Complimentary Meal During Shift WHERE WILL YOU WORK? Front Office Operation - You will be our South Seas Ambassador, one of the first individuals welcoming our guests to the resort. POSITION OVERVIEW Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. RATE OF PAY Full-time, hourly at rate of $20.00 POSITION REQUIREMENTS Education: High school diploma or equivalent and/or experience in a hotel or related field is preferred. Experience: Experience in a hotel or a related field preferred. Required: Must have a valid driver's license, motor vehicle background check will be completed. ESSENTIAL FUNCTIONS, SKILLS, ABILITIES Fluent in English language, must be able to convey information and ideas clearly. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc.) This position holds multiple job functions at once. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Works well in stressful, high-pressure situations - fast paced environment. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must maintain composure and objectivity under pressure. Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests. Teamwork is essential and critical in this role. Must be able to work with and understand financial information and data, and basic arithmetic functions. An operational knowledge of Microsoft Office suite and comfortable with electronics. PHYSICAL/MENTAL REQUIREMENTS Front Desk Agents work in fast paced environments. This job may require you to stand for long hours and are exposed to Florida weather conditions, including high heat and humidity if working at either of our Welcome Gates. HOURS REQUIRED 40 hours per week, flexible schedule, will be required to work weekends and/or holidays. Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
    $20 hourly 14d ago
  • Front Desk Agent

    Lodgco Management LLC

    Front desk associate job in Nokomis, FL

    Join Our Team Today! Lodgco Hospitality is seeking enthusiastic front desk agents to assist with guest service operations at the Home2 Suites by Hilton - Nokomis/Casey Key! If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of guest service in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Understanding of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Familiar with guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge about the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Ability to learn quickly and work in a fast-paced position with constant guest interaction Excellent communication, both verbal and written Strong computer skills and phone etiquette Must be able to multi-task REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Hotel or customer service experience is preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required SUPERVISORY RESPONSBILITY This position has no supervisory responsibilities BENEFITS WE OFFER Career development & training Day-1 benefits Paid time off Team member discounts 401(k) with company match And more! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including nights and weekends. WHO WE ARE At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. To learn more about our growing company, please visit **************
    $25k-32k yearly est. Auto-Apply 8d ago
  • Front Desk Receptionist

    Physicians' Primary Care of Southwest Florida

    Front desk associate job in Estero, FL

    Physicians' Primary Care of Southwest Florida is a premier multi-specialty practice with locations in Cape Coral, Estero, Fort Myers, and Lehigh Acres. We are currently seeking a Full-Time Front Desk Receptionist for our Fort Myers College Parkway location. Our Front Desk Receptionist: Prints, copies and distributes physician schedules as needed Prints patient encounter forms and prepares patient charts for appointments Verifies accuracy of patient information and insurance plans Assists patients with account questions or refers to appropriate area Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations To be Successful - You Need: Strong people skills Great attention to detail Ability to handle all patient interactions in a professional, friendly and enthusiastic manner Excellent customer service skills Knowledge of insurances, referrals and eligibility a must One year of medical office experience or combination of medical education and office experience What PPC Offers: Solid 29 years growing with and supporting our communities Award winning physicians Ability to grow within the organization Health, dental, vision and life insurances 401(k) with company match Paid Time Off (PTO) Paid holidays Employee Assistance Program (EAP) Uniform allowance Employee appreciation week and events Want to learn more about Physicians' Primary Care of Southwest Florida? Visit our newly designed site at *************** and apply today!
    $23k-31k yearly est. 5d ago
  • Front Desk Receptionist

    DNA Comprehensive Therapy Services

    Front desk associate job in Venice, FL

    SUMMARY: As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner. Requirements: JOB REQUIREMENTS ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: - Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. - Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures. - Answer all incoming calls and route them to the appropriate staff. - Register all patients per registration protocols and collect all documentation. - Generate required documents for each patient and ensure all documents are completed in full. - Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient. - Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. - Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected. - Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time. - Call and remind patient of his/her appointment. - Follow up on “no show” patients on a daily basis. - Communicate patient's problem/complaint to the clinic manager or his/her designee. - Strong sensory skills, such as visual acuity, good hearing, and dexterity. - Ability to stand and sit for periods of time and to move constantly throughout the workday. - Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures. - Good speaking and listening skills. - Knowledge of computers and Microsoft office. - Understanding of community based organizations. - Promotes and believes in Elite DNA's mission statement. - Bilingual Preferred: Fluent in Spanish. OTHER REQUIREMENTS: - Friendly personality with the desire to work with the public. - Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations. - Ability to handle multi-functions. - Ability to work in a fast-paced office environment. - Ability to push, pull, lift, move, and/or carry up to 15 lbs. - Ability to perform focused work with close attention to detail. - Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm. - Ability to interact with others, both in person and through phone, e-mail, and written correspondence. - Ability to relate to patients, through familiarity with medical terminology and triage procedure. - Ability to relate to the public regardless of ethnic, religious and economic status. - Ability to communicate with people and understand their problems. - Must believe in health care with dignity for all. EDUCATION AND EXPERIENCE REQUIRED: - High school graduate/GED. - Formal training from a vocational school in lieu of the above. - One year of medical experience from a similar setting. PHYSICAL DEMANDS: The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
    $24k-31k yearly est. 4d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Punta Gorda, FL?

The average front desk associate in Punta Gorda, FL earns between $17,000 and $31,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Punta Gorda, FL

$23,000
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