Front desk clerk jobs in Boynton Beach, FL - 1,399 jobs
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Postal Mail Processor ($24/hr - $39/hr)
Postal Source
Front desk clerk job in Boca Raton, FL
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 3d ago
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Urgently Hiring Postal Mail Processor -$72.4k average pay
The Postal Service
Front desk clerk job in Boca Raton, FL
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 3d ago
Postal Mail Processor ($24/hr - $39/hr)
Postal Jobs Source
Front desk clerk job in Boca Raton, FL
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Import Documentation Clerk
Southern Cross Aviation
Front desk clerk job in Fort Lauderdale, FL
Role Description Accounting Department
Seeking a candidate with experience or strong interest in Harmonized System (HS/HTS) classification, tariffs, and import-related accounting. This role combines core accounting responsibilities with hands-on involvement in customs compliance, tariff review, and duty dispute resolution.
Candidates with experience in HS codes, tariffs, customs brokerage, or trade compliance are strongly encouraged to apply.
Key Responsibilities
Accounting (Primary Responsibilities)
Perform general accounting functions including accounts receivable, and general ledger entries
Review and process invoices, credit memos FedEx, DHL and UPS
Assist with month-end close, account reconciliations, and financial reporting
Maintain accurate financial records and supporting documentation
Support audits and internal controls
Perform other accounting duties as assigned
Trade Compliance, Tariffs & Import
Review import-related charges including duties, tariffs, freight, and customs fees Fed Ex, DHL and UPS
Maintain and review HS/HTS classifications for imported aircraft parts and materials
Identify, research, and dispute incorrect tariff or duty assessments
Track tariff impacts, exclusions, refunds, and duty recovery opportunities
Maintain documentation related to customs compliance and import activity
Qualifications
Attention to Detail: Meticulous and highly accurate in reviewing documents and entering data
Experience with accounts payable, GL, reconciliations, or cost accounting
Experience with HS/HTS codes, tariffs, customs compliance, or import regulations strongly preferred
Experience working with customs brokers or disputing duties is a plus
Experience with Denied Party Screening (DPS) is beneficial
Strong proficiency in Excel and accounting ERP systems
Compensation & Benefits
Competitive base pay along with opportunity for growth based on performance and expanded responsibilities
Health insurance 100% paid
401(k) retirement plan
Life insurance
Paid Time Off (PTO) and paid holidays
Stable employment within the aviation industry
Long-term career development in trade compliance and import accounting
Collaborative, cross-functional team environment
Why Join Us
This role is ideal for an accounting or import professional who wants to build a career in trade compliance within a highly regulated aviation environment. You will gain hands-on experience with HS classification, tariff strategy, and customs dispute management, while developing a broad accounting skill set supported by strong benefits and long-term growth potential. Fast paced environment.
Job Type: Full-time Monday - Friday on-site role located at our Headquarters, Fort Lauderdale, Florida
Additional Information
This position is within a drug-free workplace
Employment may be contingent upon successful completion of a pre-employment drug screening and background check
Company Description
Southern Cross Aviation is a globally recognized distributor of aircraft parts with over 35 years of experience. The company supports operators, repair stations, government agencies, and individual aircraft owners worldwide. Renowned for its exceptional service and quality, Southern Cross Aviation prioritizes developing trusted, long-term relationships with customers. The company is committed to fostering confidence and trust in every interaction with its team.
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment.
$25k-32k yearly est. 1d ago
Office Assistant
Atlantic Air Charter 4.5
Front desk clerk job in Fort Lauderdale, FL
Atlantic Air Charter is a private jet charter company headquartered in Fort Lauderdale, Florida, proudly serving clients across the United States, the Caribbean, and the Americas. Our mission is simple: to deliver world-class private air travel with personalized service, cost-effective solutions, and an uncompromising commitment to safety.
With our own fleet of Beechjet 400A and Hawker 800XP aircraft, we provide travelers access to thousands of destinations, from major business hubs to remote leisure escapes, offering the flexibility, privacy, and comfort that commercial travel simply can't match.
As part of the Atlantic Air Charter team, you'll represent a brand known for precision, professionalism, and passion for aviation excellence, helping us uphold our promise of exceptional service, safety, and experience on every flight.
Position Summary:
We are seeking a proactive and organized Office Assistant to support our daily office operations and charter department. This full-time, in-office (Monday-Friday / 8AM-4:30PM) role is ideal for someone who thrives in a structured environment, enjoys detail-oriented work, and wants to learn the inner workings of private aviation.
Key Responsibilities:
Assist with basic operational tasks in the charter department, supporting flight coordination, crew communications, and client requests as needed.
Provide direct administrative support to company leadership and department heads.
Answer incoming calls, greet visitors, and maintain a professional front-office presence.
Assist with scheduling meetings, coordinating calendars, and preparing materials.
Manage correspondence, reports, and document filing (digital and physical).
Coordinate deliveries, supplies, and vendor communications.
Support internal events, client visits, and company functions.
Serve as a communication bridge between departments to ensure smooth operations.
What We're Looking For:
High school diploma or GED required; further education in business or administration a plus.
2+ years of administrative or office assistant experience
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable learning new systems.
Ability to handle sensitive information with discretion.
Positive, team-oriented attitude with a customer-service mindset.
Tech-savvy
Why Join Atlantic Air Charter:
$35,000-$45,000 pay range.
Health, dental, and vision insurance coverage.
Life insurance policy and 401(k) program.
Paid vacation and holidays.
Positive, collaborative team environment with growth potential in the aviation industry.
$35k-45k yearly 4d ago
Sales and Office Assistant
Denirobootco
Front desk clerk job in Wellington, FL
for the
DeNiroBootCo
offices located in
Wellington, FL
.
Company is in the equestrian sector, and imports, distributes and sells Italian made luxury leather footwear for horseback riding and competition.
Job duties include:
· Order-Ship-Bill-Collect Cycle Management
· Assist with Inventory & Warehouse Management
· Showroom sale for a local direct customer
· Customer Care for Reseller Customer
Ad hoc projects to support Sales and Marketing, Social Media management, and Sales at Horse Show events.
Responsibilities:
Warehouse & Office assistant for orders management, inventory management, office admin and bookkeeping.
Sales for a local Direct customers and at the horse show.
Experience & Education:
High School graduate / College student.
Job training provided.
Skills & Qualities:
Motivated, hard-working and able to take initiative. Results oriented.
Good communication and customer service skills.
Likes equestrian world.
$24k-33k yearly est. 2d ago
Part-Time Overnight Front Desk (Weekends/ Lake Park, FL)
Firstservice Corporation 3.9
Front desk clerk job in West Palm Beach, FL
Pay Range: $19 - $21/hr Schedule: Saturday & Sunday 11pm - 7am As a FrontDesk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Skills & Qualifications:
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
$19-21 hourly 6d ago
Greeter / Front Desk Attendant
Lucky Strike Entertainment 4.3
Front desk clerk job in Jupiter, FL
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they've been looking forward to.
A GREETER/ DESK ATTENDANT'S DAY-TO-DAY
Be friendly and inviting to our guests in person and over the phone
Manage the waitlist
Track availability and assign lanes, shoes & other equipment
Prepare for leagues
Ring sales at the counter and follow our cash control procedures
Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
Assist our guests with basic bowling instruction (no, you don't need to show them your trick shots, just the essentials)
Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
HS Diploma or equivalent restaurant/hospitality experience (Optional)
Proven success in school/previous job experience
Excellent telephone etiquette
Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU'LL LOVE YOUR JOB)
Free Bowling!
$1 Arcade Play
20% off Events
50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
Evening shift
Night shift
Weekly day range:
Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
$26k-32k yearly est. Auto-Apply 57d ago
Front Desk Agent
Delray Sands Resort 3.7
Front desk clerk job in Highland Beach, FL
We are looking for highly organized candidates with excellent people skills for the position of FrontDesk Agent at our beautiful beachfront Resort. As part of the initial first 10 minutes of a guests experience, the FrontDesk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are seeking.
The best FrontDesk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing frontdesk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
$26k-32k yearly est. Auto-Apply 23h ago
Front Desk Agent
MPB Hotel LLC
Front desk clerk job in Lake Worth, FL
Job Description
Join the Eau Palm Beach Team! Are You Ready to Make an Impact?
We're looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don't just offer a job-we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We're Looking For:
• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests
We are seeking a FrontDesk Agent to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort.
Role Summary:
The FrontDesk Agent will be responsible for checking-in/checking-out guests courteously and efficiently; processing all payments according to established requirements; providing information and assistance to all guests and visitors; providing information to guest/visitor inquiries and coordinates all guest requests for special arrangements or services, courteously and efficiently. The FrontDesk Agent will also escort VIPs to assigned guest rooms, informing guests of hotel services, features and room amenities; attends to immediate needs of VIPs upon arrival and follow through attention throughout stay; provides prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls; plays an integral part in assisting with emergencies (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. The ideal candidate will deliver Forbes Standards of Service consistently and in a timely fashion.
This role is a flexible position (AM / PM), and all candidates must be able to work weekends, holidays, and nights. We have a FULL-TIME position available.
Essential Qualifications:
High school graduate.
Ability to compute accurate mathematical calculations.
Ability to clearly and pleasantly communicate in English with guests/visitors, management and co-workers to their understanding, both in person and by telephone.
Ability to provide legible communication and directions.
Some college or training in hospitality industry.
(desired)
Previous experience as FrontDesk Agent.
Knowledge of computers.
(desired)
Essential Skills:
Ability to input and access data in computer.
Ability to understand guest inquiries and provide responses.
Ability to promote positive relations with all individuals who approach the FrontDesk and by telephone.
Ability to focus on guests' needs, remaining calm and courteous.
Ability to think clearly, quickly and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to work well under pressure of multiple arrivals/departures within any given period of time.
Ability to focus attention on details.
Ability to maintain confidentiality of all guests and hotel information.
Ability to ensure security of guest room access.
Ability to remain stationary at assigned post for extended periods of time.
Ability to work cohesively with other departments and co-workers as part of a team.
To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link:
*******************************************************
Apply today and be part of something extraordinary!
Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!
$25k-31k yearly est. 27d ago
Front Desk Agent
PGA National Resort (Salamander Collection 4.2
Front desk clerk job in Palm Beach Gardens, FL
Job Description
Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. Help guest with issues that may arise during their stay, i.e. room accommodations, charges on the bill. When servicing guests, the FrontDesk Agent is responsible for being professional, friendly and helpful using the “Rules of Hospitality” of eye contact, a smile, speak first, engage in polite conversation and use the guest's surname.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
Greet all guests upon arrival with a warm welcome.
Assist guests with check in, obtaining all the required information and establishing a form of payment and assign the correct type of room type booked by the guest while also accommodating any special requests.
Be able to rectify problems with guest or co-workers in a diplomatic and timely manner.
Give the guest undivided attention while handling information/requests.
Promote all hotel functions and facilities.
Assist guest to understand their folios upon check out and rectify any billing issues presented.
Be able to operate Agilysys & SpaSoft software and perform a variety of tasks pertaining to future, current and historical guest reservations.
Be able to make guest reservations for Hotel, Spa, Golf and Dining.
Actively engage guests at all times, greet all guests in passing
Ensure all guest requests are logged, dispatched and followed up to ensure satisfaction upon completion.
Be able to respond properly to irritated or angry guests, ensure all concerns are resolved to satisfaction.
Cash handling experience is an asset.
Deposit all monies taken in during your shift according to the procedures.
Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants).
Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa.
Be able to maintain enough supplies at the desk for the day's use.
Must be able to work a flexible schedule including day/night shifts, weekends and holidays
Submit all lost and found articles accompanied by a Lost and Found report.
Be able to communicate with other departments to collaborate resolutions to issues presented.
Be able to answer the phone according to the procedures.
Prevent entrance of unauthorized or undesirable persons or give out information to strangers about other guest.
Be able to precisely adhere to and execute all Front Office SOPs, as directly by Leadership.
Provide other assistance to guests as necessary to ensure the highest quality of service.
Must be able to work a flexible schedule including day/night shifts, weekends and holidays
PBX Skills:
Familiar with property, departments, hours of operation, and services & daily events of the resort.
Answer phone calls within 3 rings using proper greeting and etiquette.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Understand and carry out specific duties for: fire alarms, bomb threats, and medical emergencies.
Ability to make long distance, international, or special billing telephone calls.
Monitor/respond to guest written requests via email / Zingle messaging service.
Answer basic Front Office related questions.
Properly send, receive, and log faxes in a timely manner.
Properly accept, log, and maintain guest mail in an organized manner.
Report, log, and follow-up on telephone equipment malfunctions.
Confirm, log, and deliver wake-up calls
Use and explain the use of TDD equipment for hearing impaired.
Assist team in completing daily responsibilities.
Education and Experience: Previous guest service experience, High school diploma or equivalent, 2 years of college preferred.
Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.
$23k-28k yearly est. 6d ago
Front Desk Agent
Stanford Hotel Group 3.8
Front desk clerk job in Boca Raton, FL
A welcome ambassador to all guests, creating memorable moments and providing excellent customer service at the frontdesk from the beginning of making reservations to the guest departure. FrontDesk Agent will respond to guest needs, requests and problem resolutions.
Job Description
* Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.
* Check departing guest out of the the hotel as per hotel procedures.
* Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.
* Resolve guest problems and complaints
* Be knowledgeable of hotel and surrounding area; to sell promote rooms and seasonal hotel promotions.
* Deliver and maintain Hilton's Brand Standards.
Job Requirements
* Applicants must possess excellent customer service and computer skills
* Applicants must be able to a flexible schedule (AMs/PMs) along with Saturdays, Sundays and Holidays
* Ideal candidate has previous OnQ and hotel experience
Benefits:
* Vacation, Sick and Holiday Pay
* 401(k) with company match of 4%
* Medical, Dental, Vision and Life Insurance
* Short and Long Term Disability
* Voluntary Critical Illness, Voluntary Hospital and Voluntary Accident Insurance
* Hilton Team Member Travel Discounts
* Free Uniforms, Safety Shoes and Team Member Parking
Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************to let us know the nature of your request.
$25k-30k yearly est. 60d+ ago
Front Desk Agent
Stepstone Hospitality
Front desk clerk job in West Palm Beach, FL
Welcome to Doubletree West Palm Beach Airport
At Doubletree West Palm Beach Airport, we pride ourselves on delivering exceptional service and Gracious Hospitality. Located in West Palm Beach Florida, our hotel offers a modern and welcoming environment for guests and team members alike. As part of our team, you will play a key role in creating memorable experiences for our guests while contributing to a culture of excellence and teamwork.
Job Overview We are seeking a dedicated and friendly FrontDesk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest services in a hotel or resort setting.
Responsibilities
Greet guests upon arrival with a warm and friendly demeanor
Manage check-in and check-out processes efficiently.
Handle guest inquiries and provide information about hotel services and local attractions.
Maintain accurate records of guest reservations and billing information.
Operate phone systems to manage incoming calls and direct them appropriately.
Assist with special requests or accommodations to enhance the guest experience.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Address any guest complaints or concerns promptly and professionally.
Requirements
Previous experience in frontdesk operations or hospitality management is preferred.
Strong phone etiquette and communication skills are essential.
Familiarity with hotel management software is a plus.
Bilingual abilities are highly desirable to accommodate diverse guests.
Ability to work flexible hours, including weekends and holidays as needed.
Excellent organizational skills with attention to detail.
A passion for providing outstanding guest services in a resort or hotel environment
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$25k-31k yearly est. 44d ago
Front Desk Agent
Oetker Hotels
Front desk clerk job in Palm Beach, FL
Job Description
The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two blocks away from Worth Avenue in the heart of Palm Beach, The Vineta embodies the elegant, artistic life of a destination famed for its restaurant scene, designer boutiques and noteworthy galleries. The hotel is the first in the US to join the Oetker Hotels portfolio.
Originally called The Vineta Hotel, this landmark dates back to 1926 and is a fine example of Mediterranean Revival architecture seen throughout the destination.
A top-to-bottom renovation marks an opportune moment to bring back the original name of this establishment, The Vineta, to clearly mark a bold new chapter in its history. Combining stylish décor with contemporary comfort and the city's most coveted social setting, complemented by world-class cuisine and unrivalled service, the property will quickly be established as the pinnacle of hospitality in Palm Beach
The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.
Missions :
The uniqueness of The Vineta Hotel requires a FrontDesk Agent to make the most positive impact on our guests in the front office through consistent application of Oetker Hotels core practices to create a personalized and unparalleled arrival and departure experience for our guests.
Profile :
Efficiently manage the check-in and check-out process, ensuring a warm welcome and a smooth departure for all guests, creating an unsurpassed experience for our guests and team members.
Manage reservations as needed through the hotel's booking system, assisting guests with inquiries, changes, and cancellations.
Handle PBX operations and taking in-room dining orders.
Provide information on hotel amenities, services, and local attractions. Address guest inquiries and resolve any issues promptly and professionally.
Collaborate with various departments, including housekeeping, engineering, and food and beverage, to fulfill guest requests and ensure a high standard of service.
Promote hotel services and amenities effectively, upselling when appropriate.
Process payments accurately, ensuring guests understand their charges and provide detailed billing as needed.
Offer detailed personalized recommendations and make arrangements for dining, transportation, and activities to enhance the guest experience.
Build rapport with guests, anticipating their needs and ensuring their comfort throughout their stay.
Encourage guest feedback and address concerns or complaints with professionalism, ensuring guest satisfaction.
Efficiently manage time to prioritize tasks and ensure timely service to our guests.
Be sensitivity to and understanding of diverse cultures and backgrounds, enhancing guest interactions.
Maintain high standards of guest services as established by the Managing Director.
Assist with responsibilities and duties in the absence of or due to heavy volume in the areas of bell services and lobby coverage.
Prepare regular reports on guest feedback, service metrics, and maintain an accurate guest attention report.
Follow cash handling and auditing procedures as outlined by the finance department.
Ensure that proper procedures for dealing with guest illness or injury, system failures, fire alarms, robbery, security incidents and other emergencies are followed. Report unsafe conditions, as appropriate.
Build morale and spirit, interact positively with hoteliers and guests, and take action to resolve problems to the satisfaction of all parties involved.
Ensure that personal appearance and hygiene standards are an example for the team and reflect a professional image for our guests.
Creatively execute strategies and drive results; originate and invent new ways to create unparalleled experiences for our guests and team members.
What you Bring:
2 years of guest services experience in the luxury hospitality industry (Preferred).
College degree in Hospitality Management preferred or equivalent experience.
Full Time Position
Fluent in English; other languages considered an asset.
Proficiency in Microsoft Office programs, hotel front office systems. Proficiency in Opera preferred.
Ability to work flexible hours, including days, evenings, overnights, weekends, and holidays.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to reach, bend, balance and transport various objects weighing up to 15 lbs. repeatedly during a shift.
Must be able to access and navigate each department at the organization's facilities.
Candidates must be legally authorized to work in the United States on a full-time basis at the time of application. Visa sponsorship is not available for the position.
Benefits :
Competitive Salary
Employer paid health benefits package
401(k) plan matching program
Comprehensive overall compensation package (PTO, holidays)
Excellent Training and Development opportunities with Oetker Hotels
Complimentary Hotelier Meals
Complimentary Dry Cleaning
The Vineta Hotel is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$25k-31k yearly est. 29d ago
Front Desk Agent
Lr Palm House
Front desk clerk job in Palm Beach, FL
As a FrontDesk Agent, you will serve as the face of the hotel, delivering an exceptional first and last impression to every guest. This role requires a polished, professional demeanor and a warm, welcoming approach. You will be responsible for managing the check-in and check-out process, handling reservations and guest inquiries, and ensuring all interactions reflect the highest standards of hospitality and service. Your efficiency, attention to detail, and ability to multitask are critical in maintaining smooth frontdesk operations and an outstanding guest experience.
Requirements
Key Responsibilities
Guest Services & Experience
Greet all guests warmly upon arrival and departure with a professional and courteous demeanor.
Conduct efficient and accurate check-in/check-out procedures.
Provide personalized service to ensure each guest feels welcome, valued, and informed.
Respond promptly to guest inquiries and resolve issues with a focus on guest satisfaction.
Reservations & FrontDesk Operations
Manage room reservations, cancellations, and modifications using hotel property management systems (PMS).
Ensure all guest information is accurately recorded and updated in the system.
Process payments, handle billing inquiries, and ensure account accuracy.
Coordinate with Housekeeping, Engineering, and other departments to ensure room readiness and guest requests are fulfilled in a timely manner.
Communication & Problem Solving
Communicate effectively with guests, team members, and management to maintain a smooth and cooperative work environment.
Handle guest complaints or concerns professionally and escalate unresolved issues to the appropriate manager when necessary.
Maintain awareness of hotel policies, emergency procedures, and safety protocols.
Knowledge of Hotel & Local Area
Provide guests with accurate information regarding hotel amenities, operating hours, and services.
Offer recommendations and directions to local attractions, restaurants, and points of interest.
Promote hotel services and amenities to enhance the guest experience.
Administrative & Recordkeeping
Maintain a clean and organized frontdesk and lobby area.
Prepare reports, manage key control, and conduct end-of-shift audits as required.
Follow all standard operating procedures and maintain confidentiality of guest information.
Qualifications & Requirements
Education & Experience
High school diploma or equivalent required.
Prior experience in a hotel frontdesk, guest services, or customer service role preferred.
Experience with hotel property management systems (e.g., Opera, Maestro, or similar) is a plus.
Skills & Abilities
Excellent verbal and written communication skills.
Strong interpersonal and conflict resolution skills.
Ability to handle high-pressure situations with poise and professionalism.
Detail-oriented with strong organizational and multitasking abilities.
Basic math and computer literacy required.
Physical & Working Conditions
Must be able to stand for extended periods during shift hours.
Must be able to walk, bend, reach, and lift up to 25 pounds occasionally.
Flexible schedule required, including availability to work weekends, holidays, and evenings as needed.
Grooming & Appearance
A neat, professional, and well-groomed appearance is required in accordance with company grooming standards.
Salary Description 22.00/hr
$25k-31k yearly est. 36d ago
Front Desk Agent
LR Palm House LLC
Front desk clerk job in Palm Beach, FL
Job DescriptionDescription:
As a FrontDesk Agent, you will serve as the face of the hotel, delivering an exceptional first and last impression to every guest. This role requires a polished, professional demeanor and a warm, welcoming approach. You will be responsible for managing the check-in and check-out process, handling reservations and guest inquiries, and ensuring all interactions reflect the highest standards of hospitality and service. Your efficiency, attention to detail, and ability to multitask are critical in maintaining smooth frontdesk operations and an outstanding guest experience.
Requirements:
Key Responsibilities
Guest Services & Experience
Greet all guests warmly upon arrival and departure with a professional and courteous demeanor.
Conduct efficient and accurate check-in/check-out procedures.
Provide personalized service to ensure each guest feels welcome, valued, and informed.
Respond promptly to guest inquiries and resolve issues with a focus on guest satisfaction.
Reservations & FrontDesk Operations
Manage room reservations, cancellations, and modifications using hotel property management systems (PMS).
Ensure all guest information is accurately recorded and updated in the system.
Process payments, handle billing inquiries, and ensure account accuracy.
Coordinate with Housekeeping, Engineering, and other departments to ensure room readiness and guest requests are fulfilled in a timely manner.
Communication & Problem Solving
Communicate effectively with guests, team members, and management to maintain a smooth and cooperative work environment.
Handle guest complaints or concerns professionally and escalate unresolved issues to the appropriate manager when necessary.
Maintain awareness of hotel policies, emergency procedures, and safety protocols.
Knowledge of Hotel & Local Area
Provide guests with accurate information regarding hotel amenities, operating hours, and services.
Offer recommendations and directions to local attractions, restaurants, and points of interest.
Promote hotel services and amenities to enhance the guest experience.
Administrative & Recordkeeping
Maintain a clean and organized frontdesk and lobby area.
Prepare reports, manage key control, and conduct end-of-shift audits as required.
Follow all standard operating procedures and maintain confidentiality of guest information.
Qualifications & Requirements
Education & Experience
High school diploma or equivalent required.
Prior experience in a hotel frontdesk, guest services, or customer service role preferred.
Experience with hotel property management systems (e.g., Opera, Maestro, or similar) is a plus.
Skills & Abilities
Excellent verbal and written communication skills.
Strong interpersonal and conflict resolution skills.
Ability to handle high-pressure situations with poise and professionalism.
Detail-oriented with strong organizational and multitasking abilities.
Basic math and computer literacy required.
Physical & Working Conditions
Must be able to stand for extended periods during shift hours.
Must be able to walk, bend, reach, and lift up to 25 pounds occasionally.
Flexible schedule required, including availability to work weekends, holidays, and evenings as needed.
Grooming & Appearance
A neat, professional, and well-groomed appearance is required in accordance with company grooming standards.
$25k-31k yearly est. 8d ago
Front Desk Agent / Concierge
NFC Amenity Management 3.8
Front desk clerk job in Pompano Beach, FL
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
APPLY HERE- *******************************************************************************************************************
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this position is $15 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDesk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDesk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
These are the qualities and attributes we're looking for in this position-
FrontDesk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $15 per hour.
$15 hourly 60d+ ago
Outpatient Services Front Desk
Humane Society of Broward County 3.5
Front desk clerk job in Fort Lauderdale, FL
Are you compassionate about animals? Do you want to work for an organization with a great cause? Join our wonderful team of dedicated employees! The Humane Society of Broward County, Inc., is a non-profit 501(c)(3) organization and is identified nationally as a "Leader in Animal Welfare". We provide shelter, aid, and responsible adoptions to animals entrusted to our care, and educate the community about respect and kindness to all animals.
Job Summary: Public Low-Cost Vaccine Clinic: To assist the Outpatient Clinic and Program Manager by performing clerical and administrative responsibilities.
Job Type: Full-time, 4-eleven hours days (10 hours worktime, one-hour unpaid lunchtime), with a Saturday requirement, Sundays off.
Compensation: Varies based on experience. Starting at $15/hr
Work Environment: Requires handling of small and large domesticated animals.
Responsibilities:
* Attends and assists in low-cost service clinic as needed.
* Greets clients and admits patients awaiting vaccination services.
* Presents paperwork and assists clientele with any questions or concerns regarding services or products.
* Reviews vaccination paperwork and prepares vaccines in accordance with vaccine protocol and veterinarians' preferences.
* Maintains inventory of products used by the vaccine clinic.
* Assists veterinarian in medical procedures using proper restraint, including restraint of fractious animals.
* Assists clients with patients in the waiting room area.
* Updates client/patient paperwork, maintains medical records, and files records.
* Photocopies client handouts, surgery request sheets, and any needed forms.
* Completes rabies certificates and paperwork in a timely fashion.
* Maintains and organizes inventory, both medical and reception for the vaccine clinic, as needed.
* Reads and understands medical records and medical terminology related to vaccinations.
* Recognizes contagious/chronic illnesses.
Required Qualifications:
* High school diploma or general education degree (GED).
* Proficiency and experience with Windows-based software, MS Office products, and Chameleon/CMS or an equivalent integrated shelter software case management system, a plus.
Preferred Qualifications:
* Knowledge and understanding of animal breeds, characteristics, and temperaments.
* Knowledge of proper pet care, pet first aid principles, and CPR.
* Prior work experience in a non-profit environment.
* Bilingual (English and Spanish) preferred.
Benefits for FT employees:
* 401K Retirement Plan with employer match (after 1 year of employment)
* Voluntary supplementary benefits
* Medical (100% employer-sponsored plans available), Dental & Vision Insurance
* 15k Life Insurance Policy (100% employer-sponsored)
* Paid Time Off (PTO): sick days, personal days, vacation time, and floating holidays.
* Holiday Pay
* Employee Assistance Program (EAP)
* HSBC Employee Perks (free or discounted shelter services and programs)
* Employee Discount Program
* Free Legal Benefits
$15 hourly 15d ago
Front Desk Agent
MCR Hotels
Front desk clerk job in Pompano Beach, FL
Residence Inn Fort Lauderdale Pompano Beach Central
SECTION ONE: MCR Universal Role Standards
CLEANLINESS and FRIENDLINESS!
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude:Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines:Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure:Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution:Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills:Must be able to convey information and ideas clearly.
Hospitality and Guest Service:Must have a desire to serve all guests.
Age Requirement:Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out:Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks:Clock in/out for breaks at the designated time on your schedule.
Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$25k-31k yearly est. 4d ago
Front Desk Agent
Palm Beach Gardens Marriott
Front desk clerk job in Palm Beach Gardens, FL
As a
FrontDesk Agent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdesk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
How much does a front desk clerk earn in Boynton Beach, FL?
The average front desk clerk in Boynton Beach, FL earns between $21,000 and $32,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.
Average front desk clerk salary in Boynton Beach, FL