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Front desk clerk jobs in Carmel, IN

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  • Mobile Office Associate

    Forrest Solutions 4.2company rating

    Front desk clerk job in Indianapolis, IN

    We are seeking a highly organized, adaptable, and service-oriented Mobile Associate to support multiple client sites. In this role, you will travel between locations to provide coverage in mail, copy/print, office services, hospitality, conference room, and front desk operations. Your flexibility, professionalism, and customer service excellence will ensure seamless daily operations wherever you are assigned. Shift: Varies, to cover absences. 8hr shifts to vary between 7am - 6pm Responsibilities Provide coverage for office services including mail distribution, shipping/receiving, supply management, and copy/print production. Support hospitality operations such as meeting room setups, catering coordination, and maintaining conference rooms to company standards. Deliver front desk and reception services, including greeting guests, managing access, and handling inquiries with professionalism. Quickly adapt to new environments and workflows, ensuring smooth integration into each team. Maintain strong communication with the Workforce Management team regarding schedule, travel, and site updates. Demonstrate proactive problem-solving and attention to detail in all assigned tasks. Represent the company with a polished, client-first approach at every site. Qualifications High school diploma or equivalent; college degree preferred. Minimum 1 year of experience in office services, hospitality, mailroom, or administrative support. Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly. Excellent communication, interpersonal, and multitasking skills. Reliable transportation and valid driver's license required. Ability to lift up to 50 lbs and perform physical tasks as needed. Professional appearance, strong work ethic, and commitment to exceptional service. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status. The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
    $24k-29k yearly est. 4d ago
  • Front Desk Agent

    Hilton Garden Inn 4.5company rating

    Front desk clerk job in Fishers, IN

    We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations! Benefits: MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard Paid Holiday for Full Time/Part Time - Upon hire Paid Time Off for Full Time/Part Time - 6 Months of Service Nationwide Employee Stay Discounts for Hotel Brand Responsibilities: Greet and assist guests during arrival and departure Process payments and issue room keys Respond promptly to guest questions and concerns Coordinate with housekeeping and maintenance Maintain accurate reservation records
    $23k-27k yearly est. 8d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk clerk job in Indianapolis, IN

    Full-time Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $26k-31k yearly est. 60d+ ago
  • Order Entry Clerk

    Specialty Coating Systems 4.0company rating

    Front desk clerk job in Indianapolis, IN

    GENERAL PURPOSE OF JOB: The Order Entry Clerk - Equipment is responsible for the administrative support of spare parts and dimer order entry and serves as both a resource and back-up to equipment customer service. Responsibilities of this position include electronic data entry of customer spare parts and dimer orders, answering and responding to customer spare parts and dimer inquiries, directing callers to appropriate personnel and general administrative support. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: · Performs various administrative functions required to process and expedite sales orders, including entering both external and inter-company spare parts and dimer orders within Company ERP system, completing PO review, providing customer status updates, and coordinating returns and credits. · Prepares quotes for external and inter-company spare parts and dimer. · Follows SCS procedures for processing credit card orders. · Promptly answers customer correspondence and requests via phone and e-mail. · Prepares routine professional correspondence with customers via e-mail and letters as required. · Responsible for daily/monthly/yearly filing of applicable equipment and dimer orders. · Highlights any noticeable changes to spare parts costs in the system and communicates these to Customer Service Representative and Equipment Product Manager for new pricing discussions. · Responsible for preparing & tracking activity/product metrics that may include charts, graphs and/or spreadsheets for monthly reporting. ADDITIONAL FUNCTIONS AND RESPONSIBILITIES: · Ability to champion customer needs and respond to challenging customers and situations promptly and professionally. · Serves as back-up to Equipment Customer Service Representative in entering SCS equipment orders for both external and intercompany customers and, responding/supporting customer inquiries. · May assist SCS administrative team with 1-2 hours of front desk support. · Adheres to plant and corporate safety policies. · May assist in other areas or perform other duties as required by fluctuating business needs. EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS AND/OR EXPERIENCE: High school diploma or general education degree (GED) required; Associates Degree preferred. 1-3 years of high volume data entry and customer support experience required. Strong demonstrated expertise with Windows applications (Word, Excel) required; familiarity with ERP Systems preferred. BASIC SKILLS: · Detail-oriented individual with a high level of accuracy and timeliness. · Self-starter with excellent written and oral communications skills. · Must be adaptable to working in fast-paced environment and adhere to deadlines. · Must be well-organized and have the ability to prioritize workload. · Ability to read, write and follow written or verbal instructions. · Ability to interact professionally with customers, vendors and all layers of the organization. · Must work exceptionally well in a team environment to best support customer requirements. · Must possess strong customer service skills. · Excellent typing and numeric key entry skills. · Ability to work periodic overtime as required.
    $33k-39k yearly est. 54d ago
  • Hotel Desk Clerk

    Courtyard Speedway

    Front desk clerk job in Speedway, IN

    No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Desk Clerks makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Renaissance Indianapolis North Hotel

    Front desk clerk job in Carmel, IN

    Let your passion for discovery become a career. Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you! Job Description Completes check in/out procedure with guests while ensuring it is more than a transaction. Ensures proper billing of accounts Helps directs guests around hotel and local area Is a point of contact for all guest requests, complaints, issues, and recovery Qualifications Must have an outgoing personality and able to maintain a smile in you voice. Must be able to multi task by talking with guests and utilizing computer at the same time Background in Hospitality preferred Additional Information All your information will be kept confidential according to EEO guidelines. We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.
    $24k-29k yearly est. 10h ago
  • Front Desk Agent

    Homewood Suites By Hilton Indianapolis Carmel

    Front desk clerk job in Carmel, IN

    Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! Benefits Insurance Medical Dental Vision VPS PTO Employee Discount Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills Company Blurb We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $24k-29k yearly est. Auto-Apply 9d ago
  • Front Desk Agent

    Tribute Tallison Carmel In

    Front desk clerk job in Carmel, IN

    Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers…we're about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we're constantly looking for individuals who work well together for a unified purpose. For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you're all about, consider joining our Team. Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Desk Agent! Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security & liability measures to protect the assets of the hotel and the Company. BENEFITS: Competitive Salary! Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options! 401k with employer MATCH! Paid PTO! Uniforms Provided for most positions! Team Member Hotel Discount Program! ESSENTIAL FUNCTIONS: Maintain professional dress and conduct at all times. Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action. Follow Brand standards including brand loyalty programs. Provide information about our hotel, available rooms, rates and amenities Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible. Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out. Inform customers about payment methods and verify that I.D. and payments method match Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures. Maintain cash bank per policy guidelines. Comply with all accounting procedures. Consistently adhere to uniform, grooming and appearance standards. Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc. Maintain knowledge of standards and company policies Understanding of how travel planning websites operate, like Booking and TripAdvisor Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys. Understand and operate front office telephone and computer systems. Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage. Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved. Must be able to work flexible work hours/schedule. Performs other duties and responsibilities as requested. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: Previous experience as a hotel Front Desk Agent preferred Must have excellent communication and organizational skills Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments Must be familiar with a computer and be able to type using a computer keyboard Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc. Ability to apply commonsense understanding to carry out instructions given Ability to comply in standardized situations with only occasional or no variables Ability to work flexible shifts Must have excellent customer service skills Must be able to work without constant supervision PHYSICAL DEMANDS: While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear. May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Must be capable of effectively using close vision, distance vision, and color vision. Able to operate in mentally and physically stressful situations QUALIFICATION STANDARDS: High school education or equivalent is required. Some college preferred. Preferred six (6) months related experience in hotels or customer service training Must be able to work in team environment EEO Employer
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent

    Hampton Inn & Suites 3.9company rating

    Front desk clerk job in Fishers, IN

    Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE! Apply NOW! Look Forward to meeting you! View all jobs at this company
    $26k-31k yearly est. 37d ago
  • Order Entry Clerk

    Milwaukee Tool 4.8company rating

    Front desk clerk job in Greenwood, IN

    The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities. Duties and Responsibilities * Receive, enter and process customer orders * Process scrap orders * Disposition and distribution of denied warranties and customer approved orders * Daily log updates * Production reporting * Assist with training as needed * Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed * Sort and distribute incoming product * Ship confirmation of orders * Assist with denied warranties as needed * Practice 5S and safety * Take appropriate corrective action for continuous quality improvement and customer satisfaction * Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed Physical Demands * Repetitive motion * Must be able to lift up to 30 pounds Education and Experience Requirements: * High School or GED diploma required * Proficient in Microsoft Office * Basic math and computer skills required * Excellent 10 key and typing skills * Fluency in English with strong communication skills, written and oral Internal Qualifications: * No final warnings * No more than 6 attendance points * Efficiency and Quality goal met for previous 3 months * Must be in current role for 6 months * Must meet all job description requirements Milwaukee Tool is an equal opportunity employer.
    $31k-34k yearly est. 37d ago
  • Front Desk Agent

    Omni Hotels & Resorts

    Front desk clerk job in Indianapolis, IN

    Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. Job Description $17 per hour plus free parking! For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other! Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $17 hourly Auto-Apply 4d ago
  • Front Desk Agent

    Schahet Hotels

    Front desk clerk job in Indianapolis, IN

    Job Description We are seeking a friendly and professional Front Desk Agent to join our team at Schahet Hotels in Indianapolis, Indiana. As a Front Desk Agent, you will be the first point of contact for our guests and responsible for providing exceptional customer service. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for hospitality. Compensation & Benefits: This is a full-time, salaried position with a competitive compensation package of $14 to $16 per hour, paid biweekly. In addition, we offer excellent benefits including health insurance, 401(k) matching, paid time off, and employee discounts at any of our hotel locations. Responsibilities: - Greet and check-in guests in a friendly and efficient manner - Answer phone calls and make reservations for guests - Respond to guest inquiries, requests, and complaints in a timely and professional manner - Register guests and assign rooms - Process payments and balance cash drawers - Maintain accurate guest records - Monitor and ensure the security of the property - Assist with housekeeping and maintenance requests - Coordinate with other departments to ensure guest satisfaction - Maintain a neat and organized front desk area - Follow all company policies and procedures Requirements: - High school diploma or equivalent - Previous experience in customer service or hospitality preferred - Excellent communication, interpersonal, and problem-solving skills - Ability to multitask and work under pressure - Proficient in computer systems and software - Availability to work weekends and holidays - Must be able to stand for long periods of time and lift up to 25 lbs - Must have a positive and outgoing personality EEOC statement: Schahet Hotels is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees.
    $14-16 hourly 28d ago
  • Front Desk Agent- Courtyard by Marriott

    Paycor Hospitality

    Front desk clerk job in Indianapolis, IN

    SUMMARY STATEMENT Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries PRIMARY DUTIES AND ACCOUNTABILITIES Room Assignments, Changes, and Issues Checks guests into and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts. Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues. Guest Service Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. Answers inquiries pertaining to hotel policies and services. Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security. Other Duties as Assigned Ensures that the lobby and front desk area are clean, organized, visually appealing, and well stocked with all necessary supplies. Properly compiles, completes, and distributes reports to all management and relevant staff. Reports any maintenance, security, or safety issues to the appropriate staff. SKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCE High School Diploma or GED required. Previous front desk experience is highly preferred. Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook is highly preferred. Excellent organizational and prioritization skills. Ability to work well and collaborate with others. Superior customer service skills. Excellent communication skills. May be required to stand for an extended period of time. Able to work holidays and weekends (Saturday and Sunday) Job Type: Full-time Pay: From $15.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Evening shift Holidays Morning shift Weekends Experience: hotel front desk: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person If offered, employment is contingent on cleared Background check.
    $15 hourly 60d+ ago
  • Front Desk Receptionist

    Rejuve Salon Spa

    Front desk clerk job in Carmel, IN

    Position Type: Part-Time/Full-Time Salary Range: $12 - $16 per hour (based on experience) Rejuve Salon Spa is a vibrant Aveda lifestyle salon committed to providing exceptional client satisfaction. We cultivate a welcoming atmosphere where team members collaborate to deliver outstanding customer service and create memorable salon experiences. Responsibilities: Create a warm and inviting welcome for clients, ensuring a positive first impression. Assist clients in scheduling appointments, managing bookings, and addressing inquiries both in person and over the phone. Provide knowledgeable information about our services, products, and membership packages to enhance client engagement. Offer personalized retail recommendations, showcasing our Aveda products. Ensure a pristine salon environment by managing tasks such as washing towels, maintaining the front area, and restocking retail shelves. Contribute to the opening and closing of the salon premises, ensuring operational efficiency. Collaborate seamlessly with stylists and team members to foster a harmonious and efficient salon atmosphere. Serve beverages to clients and attend to their comfort during their visit. Facilitate membership and package sign-ups, explaining benefits and features. Assist with essential bookkeeping tasks, inventory management, and tracking retail sales. Qualifications: Flexible schedule with ability to work Friday & Saturdays. Includes a combination of morning and evening shifts. Self-starter with the ability to demonstrate initiative and work independently. Outgoing and personable demeanor, showcasing exceptional interpersonal skills. Enthusiasm for learning and adapting to salon operations and Aveda products. Strong organizational skills, coupled with meticulous attention to detail. Exceptional friendliness and a natural inclination for teamwork. Clear and articulate communication skills, both in-person and over the phone. Flexibility to work part-time or full-time schedules, including open and closing shifts. While previous salon experience is beneficial, it is not required. Customer service experience, whether in-person or via phone, is preferred. Benefits: Competitive salary with potential for retail commission. Paid Time Off (PTO) and vacation time for full-time team members. Access to continued education opportunities to enhance your skillset. 401k plan with company match. Discounts on salon products and services. Comprehensive benefits package, including medical, dental, vision, and short-term disability insurance. Opportunity to be a part of a dynamic team dedicated to excellence in the salon industry. Supportive Salon environment If you are passionate about providing exceptional customer service, eager to be part of a collaborative team in a dynamic salon environment, and ready to take advantage of comprehensive benefits, we encourage you to apply! View all jobs at this company
    $12-16 hourly 6d ago
  • Front Desk Agent

    General Hotels Corporation 3.9company rating

    Front desk clerk job in Indianapolis, IN

    ***DAILY PAY, TIPS, INSURANCE AFTER 30 DAYS, PAID TIME OFF, HOTEL DISCOUNTS*** The Front Desk Agent is a member of the Front Office team. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must. DUTIES AND RESPONSIBILITIES This position is responsible for: handling guest registration and room assignments, accommodating special requests whenever possible; handling guest check-ins/check-outs in accordance with hotel credit/cash handling policies in a efficient and friendly manner; resolving customer complaints; assisting customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.; canceling room reservations according to procedures; and any other duties, as assigned. Qualifications Include: (not limited to) Previous customer service experience is required. Previous experience in a similar position or within a hotel preferred. Excellent communication skills both verbal and non-verbal. Guest service oriented demeanor is required. Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude. Excellent phone and computer skills. Ability to read and speak English.
    $24k-28k yearly est. 60d+ ago
  • Front Desk Agent

    Avion Hospitality

    Front desk clerk job in Indianapolis, IN

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
    $24k-29k yearly est. 7d ago
  • Front Desk First Impressions

    Cornerstone Construction Group LLC

    Front desk clerk job in Indianapolis, IN

    Job Description Cornerstone Construction Group, LLC is looking for a Front Desk First Impressions Coordinator to join our company in our Indianapolis office. First Impressions will act as the office location's receptionist greeting clients and providing administrative assistance to the firm. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes: The Front Desk First Impressions must work collaboratively with all office and construction services staff in support of services, exhibiting flexibility, and a “can-do” attitude. Customer services are the key priority in this position requiring the First Impressions to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes comfort and trust. Greeting and directing clients and visitors by phone, email, or in person. Providing administrative support to entire team including correspondence, coordinating appointments, scheduling events, ordering office, handling office mail, scanning and assembling documents, note tasking etc., Assisting clients with requested information, delivery of documents and payments, and general inquiries. Assist with preparation of paperwork and bid documents. What experience and skills do I need to be successful? Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook. Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person. Strong attention to detail and accuracy. Previous experience in a related receptionist or administrative support role highly desired. Great Perks and Benefits: Some major perks this firm can offer are long-term job stability, work-life balance, and significant opportunity to grow your career within the firm. In addition: Competitive Insurance reimbursement plan. Paid Time Off (PTO), Holidays and Vacation, Sick Time 401k employer matching program to save for retirement. Incredible potential for upward mobility and career growth The ideal candidate will be organized, a specialist at administrative support and a team player who can efficiently work with all levels of employees. Responsibilities: Administrative support - Coordinate all aspects of business meetings and events. Provide data entry, calendar coordination, and serve as a master of Microsoft Office Suite. Review and respond to correspondence and draft appropriate responses for the entire team. Other - Manage expenses and prepare reports with receipts and other forms of documentation. General administrative support and other duties as assigned. Requirements: Positive and self-motivated, forward-thinking attitude Excellent communication and organizational skills with the ability to multitask. Creative problem solving and practical time management skills. Great time management skills and organizational skills. Loves People and Smiles! :-) Powered by JazzHR zHN9bPohok
    $23k-30k yearly est. 30d ago
  • Front Desk Agent - Courtyard Kokomo

    Courtyard Kokomo 3.7company rating

    Front desk clerk job in Kokomo, IN

    The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information. Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. Assist with hotel shuttle or transportation services, ensuring timely and courteous service. Assist guests with luggage upon arrival and departure. Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Be aware of and prepare for incoming VIP guests. Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. Exhibit a positive and cooperative attitude as part of the team. Communicate effectively with coworkers and contribute to a supportive work environment. Handle and account for keys properly. Understand and adhere to emergency procedures and security policies. Ensure the confidentiality and protection of guest room numbers. Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. Strong verbal and written communication skills. Basic computer skills. Knowledge of the hotel, its services, and the surrounding area. Ability to stand for extended periods, up to 8 hours. Ability to lift up to 15 lbs on occasion. Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk clerk job in Westfield, IN

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Weekday and Weekends, Saturdays and Sundays mandatory Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $26k-33k yearly est. 38d ago
  • Front Desk Attendant

    MJ Lafayette Buyer LLC

    Front desk clerk job in Lafayette, IN

    Job DescriptionFront Desk Attendant Position Type: Part Time Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play. Job Summary: Front Desk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized. You'll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast-paced environment. Key Responsibilities: • Handle money transactions while keeping the front desk area clean and organized • Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager • Assist guests with redeeming their tickets for prizes • Stock and keep redemption area organized • Maintain up to date knowledge of all current cash policies • Communicate daily with team members • Maintain a safety-focused, top customer service attitude at all times Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW!
    $21k-27k yearly est. 25d ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Carmel, IN?

The average front desk clerk in Carmel, IN earns between $18,000 and $28,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Carmel, IN

$22,000
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