Front Desk Receptionist
Front desk clerk job in Palm Beach Gardens, FL
*Insight Global is hiring on behalf of one of our clients in the real estate industry*
**This position is fully onsite, working 9am-6pm Monday-Friday in Palm Beach Gardens, FL; candidates must be local and open to commuting daily!**
Job Description:
Title: Front Desk Receptionist
Duration: 9-month contract-to-hire
Type: Fully onsite, 5 days/week (Monday-Friday) from 9am-6pm
Location: Palm Beach Gardens, FL
Must Have:
3+ years of experience in an Administrative Assistant, Office Admin or Front Desk Receptionist role
Experience greeting customers and providing a professional and friendly first impression upon arrival
Prior experience answering inbound phone calls with a high sense of customer service
Proficient with Microsoft Office Suite
Excellent written, verbal, and interpersonal communications skills
Plusses:
Prior experience in Real Estate or in a Law Firm
Day to Day:
Insight Global is seeking a Front Desk Receptionist for an investment Real Estate investment company in Palm Beach Gardens, Florida. This person must sit onsite 9:00AM to 6:00PM and will be responsible for maintaining the front desk by greeting partners and clients in a professional manner and assisting them to the conference rooms. The front desk receptionist will also answer, screen, and respond to incoming calls with the highest level of customer service, so excellent written, verbal, and interpersonal communications skills are required. Other administrative duties will be required on an as needed basis.
Compensation:
$23/hr to $28/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of
employment, including options for medical, dental, and vision insurance. Eligibility to enroll in
the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this
role will have access to paid sick leave and other paid time off benefits as required under the
applicable law of the worksite location.
Front Desk Staff
Front desk clerk job in West Palm Beach, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front Desk Agent
Front desk clerk job in West Palm Beach, FL
Requirements
Previous experience in front desk operations or hospitality management is preferred.
Strong phone etiquette and communication skills are essential.
Familiarity with hotel management software is a plus.
Bilingual abilities are highly desirable to accommodate diverse guests.
Ability to work flexible hours, including weekends and holidays as needed.
Excellent organizational skills with attention to detail.
A passion for providing outstanding guest services in a resort or hotel environment
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Part-Time Front Desk (Overnight/ Thurs & Fri)
Front desk clerk job in Riviera Beach, FL
Pay Range: $19- $20/hr Schedule: Thurs & Fri 11pm - 7am Job Responsibilities As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Additional Duties:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Supervisory Responsibilities
N/A
Education & Experience
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
Knowledge, Skills & Proficiencies
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Tools & Equipment Used
N/A
Physical Requirements & Working Environment
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
Travel
N/A
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Front Desk Agent
Front desk clerk job in Palm Beach Gardens, FL
Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. Help guest with issues that may arise during their stay, i.e. room accommodations, charges on the bill. When servicing guests, the Front Desk Agent is responsible for being professional, friendly and helpful using the “Rules of Hospitality” of eye contact, a smile, speak first, engage in polite conversation and use the guest's surname.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
Greet all guests upon arrival with a warm welcome.
Assist guests with check in, obtaining all the required information and establishing a form of payment and assign the correct type of room type booked by the guest while also accommodating any special requests.
Be able to rectify problems with guest or co-workers in a diplomatic and timely manner.
Give the guest undivided attention while handling information/requests.
Promote all hotel functions and facilities.
Assist guest to understand their folios upon check out and rectify any billing issues presented.
Be able to operate Agilysys & SpaSoft software and perform a variety of tasks pertaining to future, current and historical guest reservations.
Be able to make guest reservations for Hotel, Spa, Golf and Dining.
Actively engage guests at all times, greet all guests in passing
Ensure all guest requests are logged, dispatched and followed up to ensure satisfaction upon completion.
Be able to respond properly to irritated or angry guests, ensure all concerns are resolved to satisfaction.
Cash handling experience is an asset.
Deposit all monies taken in during your shift according to the procedures.
Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants).
Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa.
Be able to maintain enough supplies at the desk for the day's use.
Must be able to work a flexible schedule including day/night shifts, weekends and holidays
Submit all lost and found articles accompanied by a Lost and Found report.
Be able to communicate with other departments to collaborate resolutions to issues presented.
Be able to answer the phone according to the procedures.
Prevent entrance of unauthorized or undesirable persons or give out information to strangers about other guest.
Be able to precisely adhere to and execute all Front Office SOPs, as directly by Leadership.
Provide other assistance to guests as necessary to ensure the highest quality of service.
Must be able to work a flexible schedule including day/night shifts, weekends and holidays
PBX Skills:
Familiar with property, departments, hours of operation, and services & daily events of the resort.
Answer phone calls within 3 rings using proper greeting and etiquette.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Understand and carry out specific duties for: fire alarms, bomb threats, and medical emergencies.
Ability to make long distance, international, or special billing telephone calls.
Monitor/respond to guest written requests via email / Zingle messaging service.
Answer basic Front Office related questions.
Properly send, receive, and log faxes in a timely manner.
Properly accept, log, and maintain guest mail in an organized manner.
Report, log, and follow-up on telephone equipment malfunctions.
Confirm, log, and deliver wake-up calls
Use and explain the use of TDD equipment for hearing impaired.
Assist team in completing daily responsibilities.
Education and Experience: Previous guest service experience, High school diploma or equivalent, 2 years of college preferred.
Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.
Auto-ApplyFront Desk Agent
Front desk clerk job in Palm Beach, FL
Job Description
Responsibilities:
Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.
Physical Requirements:
Must be able to stand for long periods of time.
Job Functions:
Completes daily duties and checklist to ensure the front desk operates smoothly.
Assists guests with their requests in an appropriate manner.
Handles guest's complaints in a positive manner.
Knows when to communicate guest complaints to the Supervisor/Manager on duty.
Make decisions that benefit the hotel and the hotel guests.
Understands and uses hotels policies and procedures for reservations, check in's, checks outs, Concierge services, and any other guest interaction.
Understands how a hotel and all the hotels departments operate.
Is able to work with a variety of people without any problems.
Is friendly and courteous towards guests and peers.
Has a pleasant speaking voice.
Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
Is able to anticipate guest needs.
Makes hotel reservations and notes special details.
Takes incoming calls and transfers to other departments accordingly.
Provides guests with accurate hotel facility information.
Handles Concierge duties when the Concierge is not on duty.
Gives proper pass on during shift change.
Monitors hotel room key inventory. Ensures we get all keys back at check out.
Maintain all front desk logs for back up purposes.
Keeps front desk area cleaned and organized.
Other duties as assigned
Job Requirements:
Computer Skills
Multi task and fast learner ability
Flexible
Detail Oriented
Front Desk Agent
Front desk clerk job in Hillsboro Beach, FL
Job Details Hillsboro - HILLSBORO BEACH, FL Full Time High SchoolDescription
The Hillsboro Club is seeking a dedicated and experienced Front Desk Agent to join our Front Office Department at our stunning private oceanfront property. This vital role is responsible for assisting members and guests in all front office-related areas in an efficient, courteous, and professional manner that maintains high standards of service and hospitality. We are looking for someone with several years of private club / upscale hotel reservations experience, excellent communication and hospitality skills, and the passion to contribute to the continued success of our luxury property.
The Club operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
We are currently hiring for both full-time and seasonal positions. This is an hourly role offering competitive compensation at $19.00 per hour, paid biweekly. In addition to great pay, employees enjoy access to health insurance benefits and opportunities for growth within the company.
General Requirements
Register members and guests and assign rooms; comply with special requests whenever possible.
Assists in pre-registration and “blocking” of rooms for registration purposes.
Follows proper credit, cash, checking and cash-handling policies and procedures.
Monitors room status information.
Knows room locations, types of rooms available and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the club.
Coordinates room status updates by notifying Housekeeping of all check-outs, late check-outs, early check-ins, special requests and part-day rooms.
Take same-day reservations and future reservations when necessary.
Manages the room key system.
Operates front-office equipment.
Processes member and guest check-outs.
Posts and files all charges to members' and other accounts.
Follows procedures for issuing and closing safe deposit boxes used by members and guests.
Uses proper telephone etiquette.
Processes mail, packages and messages.
Reads and initials the pass-on log and bulletin board daily; knows of daily activities and meetings taking place in the club.
Attend department meetings.
Coordinates guestroom maintenance work with the Engineering and Maintenance departments.
Reports on unusual occurrences or requests to the Front Office Manager.
Familiar with all safety and emergency procedures and accident prevention policies.
Maintains the cleanliness and neatness of the front-desk and lobby areas.
Performs other appropriate tasks assigned by the Front Office Manager.
Education and Experience:
High school diploma or equivalent required; some college coursework preferred.
Several years of experience in front office, customer service, preferably within a private club or upscale hotel setting.
Excellent communication and interpersonal skills.
Strong attention to detail and ability to multitask in a very fast-paced and fluent environment.
Strong proficiency in Microsoft Word, Excel, and Outlook is preferred, along with prior experience using reservation or booking software.
Ability to work flexible hours, including evenings, weekends, and holidays.
Our Benefits
Competitive Salary
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Supplemental Insurance for Short Term Disability, AD&D, and More
401k Retirement Plan Plus Company Match
Paid Vacation
Paid Holidays
Employee Meals Provided
Jury Duty Leave
Bereavement Pay
Direct Deposit
Who we are:
Hillsboro Club Video
Founded in 1925, The Hillsboro Club is a private residence club for members and their guests in South Florida. Encompassed by the Atlantic Ocean and the inland waterway of Lighthouse Point, the Club is set on 15 acres of beautiful tropical landscaping with more than 1,000 feet of private sandy beach. The Club offers 144 Florida-style rooms and suites with balconies and varying views from oceanfront to garden and inland waterway.
The Hillsboro Club is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Front Desk Agent
Front desk clerk job in Jensen Beach, FL
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. T
his role is a PM position operating from 3:00-11:00 PM.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Auto-ApplyFront Desk Agent
Front desk clerk job in Highland Beach, FL
We are looking for highly organized candidates with excellent people skills for the position of Front Desk Agent at our beautiful beachfront Resort. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are seeking.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Auto-ApplyEvening Front Desk Agent
Front desk clerk job in Fort Pierce, FL
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Compensation: $13.00 - $14.00 per hour
Auto-ApplyFront Desk Agent
Front desk clerk job in Boca Raton, FL
A welcome ambassador to all guests, creating memorable moments and providing excellent customer service at the front desk from the beginning of making reservations to the guest departure. Front Desk Agent will respond to guest needs, requests and problem resolutions.
Job Description
* Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.
* Check departing guest out of the the hotel as per hotel procedures.
* Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.
* Resolve guest problems and complaints
* Be knowledgeable of hotel and surrounding area; to sell promote rooms and seasonal hotel promotions.
* Deliver and maintain Hilton's Brand Standards.
Job Requirements
* Applicants must possess excellent customer service and computer skills
* Applicants must be able to a flexible schedule (AMs/PMs) along with Saturdays, Sundays and Holidays
* Ideal candidate has previous OnQ and hotel experience
Benefits:
* Vacation, Sick and Holiday Pay
* 401(k) with company match of 4%
* Medical, Dental, Vision and Life Insurance
* Short and Long Term Disability
* Voluntary Critical Illness, Voluntary Hospital and Voluntary Accident Insurance
* Hilton Team Member Travel Discounts
* Free Uniforms, Safety Shoes and Team Member Parking
Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************to let us know the nature of your request.
Front Desk Agent - weekly pay
Front desk clerk job in Pompano Beach, FL
[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume.]
APPLY HERE- *******************************************************************************************************************
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay is $17.00 per hour for this part-time position.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US and will undergo a criminal background check as part of the hiring process once a position has been offered. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, this position pays $17 per hour. Historically, this position pays $15 to $16 per hour at multiple locations and shifts.
Front Desk Agent- Renaissance Boca Raton
Front desk clerk job in Boca Raton, FL
Be the Spark at the Start of Every Guest Journey. Join Renaissance Boca Raton as a Front Desk Agent.
At Renaissance Hotels, we believe every guest should feel like they've arrived somewhere extraordinary-and it starts with you. As a Front Desk Agent, you're more than a friendly face at the front-you're a trusted guide, a resource, and a part of the discovery experience. You're the person guests count on for first impressions and lasting memories.
If you thrive in a fast-paced environment, love connecting with people, and have a flair for making others feel welcome, this is your chance to be part of something bold and meaningful.
What You'll Be Doing:
Warm Welcomes & Thoughtful Departures
Greet every guest with warmth, professionalism, and a sense of genuine hospitality
Manage the check-in and check-out process with accuracy and efficiency
Provide personalized information about the hotel, local attractions, and must-see hidden gems
Communication That Connects
Answer phones and emails promptly and with clarity
Route inquiries and assist with guest needs or requests with care and urgency
Reservation & Guest Management
Handle bookings, modifications, and cancellations with confidence
Ensure accuracy in our reservation system and support smooth room assignments
Deliver Memorable Guest Experiences
Assist with special requests, room changes, and amenity needs
Resolve guest concerns with professionalism and empathy-your follow-through makes all the difference
Administrative Excellence
Keep the front desk organized and running smoothly
Manage cash transactions, reconcile payments, and follow all security protocols
Monitor access and collaborate with security as needed to ensure guest safety
Be a Team Player
Work closely with housekeeping, engineering, and hotel leadership to ensure seamless operations
Stay cool under pressure and juggle multiple responsibilities without missing a beat
What You Bring:
High school diploma or equivalent
Previous experience in hospitality, guest service, or front desk operations is a plus
Excellent communication skills, both written and verbal
Basic computer skills and comfort with reservation or hotel systems (training provided) experience with FSPMS is highly preferred
Ability to stay calm, friendly, and efficient in high-pressure situations
A genuine love for people and a passion for great service
Able to stand for long periods of time
Flexible schedule to include varying weekends and holidays
Why You'll Love Being Here:
Full-Time Benefits Include:
Health, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off, Vacation, and Holiday Pay
Flexible Spending Accounts & Identity Theft Protection
Disability & Supplemental Life Insurance
Employee Assistance Program
Incredible Marriott Hotel & Discounts across the TPG portfolio.
Growth opportunities and a fun, supportive team culture
Part-Time Benefits Also Available!
At Renaissance Boca Raton, we celebrate individuality, creativity, and connection. We're not just checking guests in-we're inviting them to discover something unexpected, and you're the one who makes it possible.
Apply now and start your next chapter with Renaissance-where your personality is your power.
Boca Renaissance is a franchise of Marriott International. We are an equal opportunity employer. EEO/VET/DISABLED.
Front Desk Agent
Front desk clerk job in Manalapan, FL
Join the Eau Palm Beach Team! Are You Ready to Make an Impact?
We're looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don't just offer a job-we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We're Looking For:
• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests
We are seeking a Front Desk Agent to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort.
Role Summary:
The Front Desk Agent will be responsible for checking-in/checking-out guests courteously and efficiently; processing all payments according to established requirements; providing information and assistance to all guests and visitors; providing information to guest/visitor inquiries and coordinates all guest requests for special arrangements or services, courteously and efficiently. The Front Desk Agent will also escort VIPs to assigned guest rooms, informing guests of hotel services, features and room amenities; attends to immediate needs of VIPs upon arrival and follow through attention throughout stay; provides prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls; plays an integral part in assisting with emergencies (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. The ideal candidate will deliver Forbes Standards of Service consistently and in a timely fashion.
This role is a flexible position (AM / PM), and all candidates must be able to work weekends, holidays, and nights. We have a full-time position available.
Essential Qualifications:
High school graduate.
Ability to compute accurate mathematical calculations.
Ability to clearly and pleasantly communicate in English with guests/visitors, management and co-workers to their understanding, both in person and by telephone.
Ability to provide legible communication and directions.
Some college or training in hospitality industry.
(desired)
Previous experience as Front Desk Agent.
Knowledge of computers.
(desired)
Essential Skills:
Ability to input and access data in computer.
Ability to understand guest inquiries and provide responses.
Ability to promote positive relations with all individuals who approach the Front Desk and by telephone.
Ability to focus on guests' needs, remaining calm and courteous.
Ability to think clearly, quickly and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to work well under pressure of multiple arrivals/departures within any given period of time.
Ability to focus attention on details.
Ability to maintain confidentiality of all guests and hotel information.
Ability to ensure security of guest room access.
Ability to remain stationary at assigned post for extended periods of time.
Ability to work cohesively with other departments and co-workers as part of a team.
To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link:
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Apply today and be part of something extraordinary!
Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!
Auto-ApplyFront Desk Agent - Wyndham Deerfield Beach Resort
Front desk clerk job in Deerfield Beach, FL
Full-time Description
The award-winning Wyndham Deerfield Beach Resort seeks a Front Desk Agent. This is an exciting opportunity to join our team and provide friendly, professional, and efficient customer service to all guests. As a Front Desk Agent, you'll be our guests' first point of contact. You will be responsible for checking guests in and out, handling reservations, providing information about our hotel, and responding to any customer inquiries or complaints. You will also maintain a clean and orderly work area and answer calls and emails. If you have a passion for customer service and a positive attitude, we would love to have you join our team!
Requirements
Job Responsibilities
• Greet guests and answer any questions they have about the hotel or local area
• Check guests in and out of the hotel
• Handle guest requests and complaints in a professional manner
• Process payments for rooms and services
• Maintain an up-to-date knowledge of hotel services, facilities, and special packages
• Monitor and update reservations system
• Provide concierge services, such as making restaurant reservations and providing directions
• Answer and direct incoming calls to the appropriate departments
• Prepare and distribute guest key cards
• Keep the front desk area and lobby tidy and presentable
• Follow security and emergency procedures
Job Requirements
• High school diploma or equivalent
• Previous experience working in a customer service role
• Ability to communicate effectively with guests and colleagues
• Ability to handle cash, credit card, and room charge transactions
• Knowledge of hotel operations and services
• Knowledge of local area attractions
• Ability to work efficiently in a fast-paced environment
• Ability to multi-task while maintaining attention to detail
• Ability to stand for long periods of time
• Ability to comprehend and follow instructions
• Ability to work flexible hours, including nights, weekends, and holidays
Part-time Data Entry Processor
Front desk clerk job in Pompano Beach, FL
Now Hiring Data Entry Processor
Evening Shift 6:00 PM to 2:30 AM Monday through Friday
16.00 per hour
Inputs various data into specified computer system with limited judgment.
Under direct supervision operates numerical and/or alphabetical data input from source documents received from clients.
Follows basic specified data entry instructions.
Refers problems to higher-level operators. Maintains records of individual production.
Data entry of test request form and rebill information received in numerous formats from clients.
Edit data received to ensure proper information for billing. Count of daily work for quality assurance audits.
Adheres to productivity standards.
Sorts and processes requisitions
Must be detail oriented and can type at least 40 wpm
Some medical background a plus.
Front Desk Ambassador
Front desk clerk job in Pompano Beach, FL
Join John Knox Village of Florida as a Front Desk Ambassador and be the face of our customer-centric Continued Care Retirement Community. This role offers the unique opportunity to interact with residents and their families daily, ensuring they feel welcomed and valued. You will be at the forefront of innovative practices, using problem-solving skills to enhance the experience of those we serve. This is more than just a job; it's a chance to embody our core values of empathy, integrity, and safety while contributing to a culture of excellence.
Your role is vital in creating a high-performance environment that prioritizes trust and engagement. Contribute to meaningful change and make a real impact in the lives of our residents.
A little about us
John Knox Village is a not-for-profit Life Care Retirement Community offering a full range of independent living, assisted living and skilled nursing care options for more than 1,000 senior residents on our 70-acre campus, located in Pompano Beach, convenient to major highways and transportation options.
Are you excited about this Front Desk Ambassador job?
As a Front Desk Ambassador at John Knox Village of Florida, you will have the rewarding opportunity to work closely with our wonderful residents and guests, creating a welcoming atmosphere from the moment they enter our facility. Your responsibilities will include answering phones promptly and professionally, sorting mail with attention to detail, and managing deliveries to ensure everything runs smoothly. By providing exceptional customer service, you will play a key role in fostering positive relationships and enhancing the overall experience for everyone in our vibrant community. Your dedication to helping others will shine as you navigate daily tasks with a friendly and approachable demeanor.
Requirements for this Front Desk Ambassador job
To succeed as a Front Desk Ambassador at John Knox Village of Florida, you need a blend of strong interpersonal and organizational skills. Excellent communication is essential, as you will be the first point of contact for residents and guests. Your ability to listen empathetically and respond to inquiries will ensure a high level of customer satisfaction.
Strong multitasking skills are necessary to manage phone calls, sort mail, and handle deliveries efficiently without compromising service quality. Attention to detail is crucial for accurately processing information and maintaining a seamless operation. A friendly and positive attitude will help create a welcoming environment, fostering trust and engagement with our community.
Finally, being adaptable and responsive to changing situations will enable you to solve problems effectively and contribute to our culture of excellence.
Join our team today!
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
John Knox Village is proud to be a SAFE PLACE TO WORK!
Come work at a Great Place to Work, as well as a Beacon and Pinnacle Lifestyle Award winning organization that puts the health of our residents and employees first.
John Knox Village is a Drug-free and Tobacco-Free workplace. EOE
Front Desk Staff
Front desk clerk job in Boca Raton, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front Desk Agent- Full Time
Front desk clerk job in West Palm Beach, FL
We are currently seeking a part-time Front Desk Agent for our property.
Benefits include immediate Hilton Hotels discounts, free parking, medical, dental and vision insurance! Come join an incredible hospitality team at the Doubletree West Palm Beach Airport!
Duties and Responsibilities:
· Register and assign rooms to guests.
· Issue room key and escort instructions directly to guest.
· Sort, and track incoming mail, messages and packages.
· Transmit and receive messages using all communication avenues, GPX, phone etc.
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues.
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest, as needed.
· Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable.
· Ability to accurately use various office software.
· Assist with room service orders and room calls if available to leave front desk.
· Have a full working knowledge and expertise of each shift including night audit.
Requirements:
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 20 pounds.
Standing for long periods of time.
Working weekends is a requirement.
Other duties may be assigned.
EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary Description $15-$17
Front Desk (Full-Time/ Weekends/ Mornings & Afternoons)
Front desk clerk job in Pompano Beach, FL
Pay: $20/hr Schedule: Monday, Tuesday, Wednesday 3PM - 11PM, Saturday & Sunday 7AM - 3PM (Thursday & Friday OFF) Job Responsibilities As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Additional Duties:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Supervisory Responsibilities
N/A
Education & Experience
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
Knowledge, Skills & Proficiencies
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Tools & Equipment Used
N/A
Physical Requirements & Working Environment
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
Travel
N/A
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.