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Front desk clerk jobs in Lower Merion, PA

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  • Front Desk Attendant

    Valley Forge Casino Resort 3.9company rating

    Front desk clerk job in King of Prussia, PA

    ←Back to all jobs at Valley Forge Casino Resort Front Desk Attendant Valley Forge Casino Resort is an EEO Employer - M/F/Disability/Protected Veteran Status Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events. Job Duties Sell rooms utilizing excellent customer service skills and yield management. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner. Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties assigned by management. · Communicate with Executive Hosts regarding hotel stays. · Utilize computer to run necessary reports. · Balance all transactions at the end of shift (audit out). · Operate manual procedures in the event of computer failure. Other duties assigned by management. Qualifications: High school diploma or equivalent, and front desk experience preferred. Ability to utilize basic office machines, computer and telephone. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts and able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations · High school diploma or equivalent, and front desk experience preferred. · Ability to utilize basic office machines, computer and telephone. · Ability to communicate with guests and staff in English. · Knowledge of hotel key system. · Must be able to work flexible shifts and able to stand for long periods of time. · Detail oriented and able to multitask. · Ability to add, subtract and audit accounts. · Money handling experience and ability to operate electronic draft system. · Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems Please visit our careers page to see more job opportunities.
    $24k-29k yearly est. 60d+ ago
  • Front Desk Medical Receptionist

    Mid Atlantic Retina 3.9company rating

    Front desk clerk job in Philadelphia, PA

    This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Schedule Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm. Job Type: Full Time Qualifications High school diploma or GED 1 year front desk experience in a medical office or equivalent (desired) Knowledge of ICD-10, CPT, Microsoft Office Suite Nextgen knowledge preferred but not required Full Job Description Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks. Benefits 401(k) & Profit Sharing Health Insurance Dental Insurance Vision Insurance Life Insurance Short & Long Term Disability Paid Time Off Bonuses Physical & Cognitive Demands The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. Lift or move objects weighing over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light. Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out. Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients. Job Posted by ApplicantPro
    $28k-35k yearly est. 23d ago
  • Front Desk Agent

    Reside Global Alternative Accomodations

    Front desk clerk job in Philadelphia, PA

    Position Type: Full time Compensation: $18.75 - $24 per hour Location: The Heid Lofts by Reside, A Wyndham Residence - 325 N. 13th Street, Philadelphia, PA 19107 Schedule: Schedule will vary to accommodate business needs and will be posted in advance. *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed. About Us: Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization. About the job: The Front Desk Agent is responsible for delivering attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout. This position ensures the accuracy of guest billings, reconciles financial transactions, and supports property operations by maximizing room revenue and occupancy. The role requires excellent communication, organizational, and problem-solving skills, as well as flexibility to work various shifts, including overnights. What you'll be doing: Greet, welcome, and assist guests in a friendly and professional manner throughout their stay. Handle all check-ins, checkouts, and reservation processes accurately and efficiently. Reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data. Review and compile management reports, guest billings, and ledger transactions in a timely manner. Respond promptly to guest inquiries regarding services, facilities, and local attractions. Maintain proper operation of front desk systems and ensure adherence to property standards. Follow all cash handling, credit, and audit procedures in accordance with company policies. Maintain a clean and organized work area and ensure front desk and lobby standards are met. Attend all required meetings and training sessions, maintaining compliance with Reside standards. Support porterage and guest service functions when needed to exceed customer expectations. Communicate effectively with all departments to ensure guest satisfaction and operational efficiency. Report maintenance issues or safety hazards to the supervisor promptly. Perform other duties as assigned by management. To support our goal of exceeding customer expectations, the role may include acts of porterage for customer arrivals, requests, or service resolutions. Supervisory Responsibilities: This position does not supervise any employees. May also provide cross-training for staff. Travel: This position could require minimal travel, up to 5% of the time. About you: What you'll bring: High School diploma or equivalent required, college coursework in hospitality or a related field preferred, or equivalent experience. One year of experience in a hotel front office or related field preferred (overnight auditing experience a plus). Computer proficiency required; experience with front office or property management systems preferred. Customer service experience strongly preferred. What we are looking for: Excellent verbal and written communication skills. Strong attention to detail and accuracy in handling financial transactions. Ability to prioritize tasks and work independently or as part of a team. Proficiency in basic arithmetic and comfort with financial data. Problem-solving and critical thinking skills, with the ability to anticipate guest or operational needs. Professional appearance and demeanor consistent with company standards. Ability to maintain confidentiality of sensitive information. Willingness to cross-train and assist in other operational areas as needed. Work Environment: This role operates in a professional hotel setting, primarily at the front desk or in the lobby area. The position requires interaction with guests, management, and other staff, with varying noise levels and pace depending on occupancy. Overnight agents work in a quieter environment with increased focus on financial reconciliation and reporting. Physical Demands: Flexible and long hours may be required, including weekends, holidays, and overnight shifts. Light to sedentary work - occasionally exerting up to 20 pounds of force, and/or up to 10 pounds frequently to lift or move items. Must be able to stand or sit for extended periods and perform repetitive tasks using computers and office equipment. Total Rewards: What's in it for you: Competitive Pay Commuter benefits Medical, Dental, and Vision Insurance 401k and Employer Match Paid Holidays and Vacation Time Quarterly and Annual Success Share Bonus Paid Volunteer and Charitable Match Program Tuition Reimbursement Program Learning & Development Opportunities Employee Referral Program Employee Assistance Program The Fine Print: Work Authorization: The employee must be legally authorized to work in the United States. EEO Statement: Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice. Employment Verification: In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce. Background Checks: Where permitted by law, as part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results. Reside is a drug-free workplace. *Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.
    $18.8-24 hourly 20d ago
  • Data Entry

    Arsenault

    Front desk clerk job in Philadelphia, PA

    Arsenault is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Data Entry Specialist responsible for collecting and organizing information to be entered into systems. Your Specific Duties Will Include Enter customer and vendor information into databases as collected upon contracts, forms, or spreadsheets. Scan and print required documents needed to collect information for data entry. File and organize paperwork used to enter data into programs to keep a record of original document. Specific qualifications for the position include: Attention to detail Ability to work independently Prior data entry experience Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct-hire, temp-to-hire, or temporary position, Arsenault can help you to put your best foot forward. Contact us today!
    $28k-33k yearly est. 60d+ ago
  • Front Desk Agent

    Mamardi Recruiting

    Front desk clerk job in Philadelphia, PA

    Visit Philadelphia is hiring a Front Desk Agent Employment Structure $18.03/Hour Schedule Full-time, Weekly pay Responsibilities Organize, confirm, and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering them to the right department Communicate any emergency, lost item, or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Requirements A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details What We Offer Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs
    $18 hourly 60d+ ago
  • Front Desk Agent - weekly pay

    NFC Amenity Management 3.8company rating

    Front desk clerk job in Philadelphia, PA

    [For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] The pay is $16.00 to $17.00 per hour, and we are interviewing for a variety of full and part-time shifts. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. At the time of this ad, the position pays $16-$17 per hour. Historically, the position pays $16-$17 per hour at multiple locations and shifts.
    $16-17 hourly 60d+ ago
  • Front Desk Agent

    Sheraton Valley Forge

    Front desk clerk job in King of Prussia, PA

    Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Sheraton Valley Forge Hotel. This position is responsible for managing all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Essential Functions Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software Customer service experience Excellent communication and organizational skills Compensation and Benefits Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development About WHG Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
    $25k-31k yearly est. Auto-Apply 43d ago
  • Front Desk Agent

    Element Valley Forge

    Front desk clerk job in King of Prussia, PA

    Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Element Valley Forge. This position will manage all aspects of hotel guest's accommodation. The Front Desk Agent will welcome guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like Lightspeed or Opera Customer service experience Excellent communication and organizational skills Compensation and Benefits Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development About WHG Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Philadelphia International Airport

    Front desk clerk job in Philadelphia, PA

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. The DoubleTree by Hilton Tulsa Downtown is a premier full-service hotel located in the heart of downtown Tulsa. Connected to the Cox Business Convention Center via a Sky bridge, our hotel offers 411 stylish guest rooms, over 24,000 square feet of flexible meeting space and exceptional dining options. We are looking for our next great team member to join us on our Front Office team. We are offering the following: * Highly competitive wages * An exceptional benefit plan for eligible associates & your family members * 401K matching program for eligible associates * Flexible scheduling to allow you to focus on what is important to you * Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Hilton brand properties worldwide Here is what you will be doing each day: As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Does this sound like you? You have prior experience as a Front Desk Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts,between 7am - 11pm including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Hilton brand experience a plus. Our Differences Are What Make Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts
    $25k-31k yearly est. 1d ago
  • Front Desk Agent

    Home2Suites

    Front desk clerk job in Philadelphia, PA

    Job Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Wurzak Hotel Group is looking to add an upbeat Front Desk Agent to their team at their HOME2 Suites Philadelphia Convention Center located at 1200 Arch Street across from the Reading Terminal Market, steps away from the Philadelphia Convention Center to manage all aspects of hotel guest's accommodation. The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Essential Functions • Process guest check-ins and room assignments following the hotel's rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. • Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. • Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. • If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. • Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. • Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. • On time and at work when scheduled and in proper uniform. • Perform special projects and other responsibilities as assigned. • Participate in task forces and committees as requested. • Consistent professional and positive attitude and actions when communicating with guests and associates. • Ensure maintenance problems are promptly reported through proper channels. • Comply with all company policies and procedures. • Practice safe work habits and comply with sanitary, safety, security and emergency procedures. • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. • Check with manager/supervisor before leaving work area for any reason. • On time and at work when scheduled, and in proper uniform. • Attend department meetings as scheduled. • Respond to guest requests, concerns and problems to ensure guest satisfaction. • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. • Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. education and experience. • High school education or equivalent experience. • One to two years of customer contact experience. • Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Skills and Abilities Ability to understand and provide friendly guest service. Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations. Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistently professional attitude and behavior with effective listening and communication skills. Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient and simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction. Knowledge of hotel reservations PEP software preferred. Working Conditions & Physical Effort Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes request and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. Benefits Medical benefits after 60 days of employment Premium Holiday Pay after 90 days Paid Floating Holiday 401K matching after one year of employment Employee Appreciation Program Daily Pay Notice FEDERAL LAW REQUIRES ALL EMPLOYERS TO VERIFY THE IDENTITY AND EMPLOYMENT ELIGIBILITY OF ALL PERSONS HIRED TO WORK IN THE UNITED STATES. THIS EMPLOYER PARTICIPATES IN E-VERIFY. THIS EMPLOYER WILL PROVIDE THE SOCIAL SECURITY ADMINISTRATION (SSA) AND, IF NECESSARY, THE DEPARTMENT OF HOMELAND SECURITY (DHS), WITH INFORMATION FROM EACH NEW EMPLOYEE'S FORM I-9 TO CONFIRM WORK AUTHORIZATION. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $25k-31k yearly est. Auto-Apply 51d ago
  • Front Desk Agent

    Davidson Hospitality Group 4.2company rating

    Front desk clerk job in Philadelphia, PA

    Property Description Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene. Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $24k-28k yearly est. Auto-Apply 15d ago
  • ALOFT Front Desk Agent

    Delco Development LLC

    Front desk clerk job in Mount Laurel, NJ

    Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods
    $28k-35k yearly est. Auto-Apply 34d ago
  • Front Desk

    Smart Arches Dental Implant Centers

    Front desk clerk job in Fairless Hills, PA

    Job Title: Front Desk Department: Operations Reports to: Dental Practice Manager FLSA Status: Non-Exempt Compensation: Starting at $20 per hour, DOE Schedule: Monday through Thursday generally 8AM - 5PM, and Fridays 9AM to 2PM Smart Arches Dental Implant Centers have been created by doctors to improve the lives of the patients who entrust us with their care. We have taken the "corporate feel" that exists with big dental implant clinics and become hyper-focused on patient experience and care to drive our company. If you are passionate about helping people start over and strengthen their confidence, then Smart Arches Dental Implant Centers is a great place to call your home. Everyone involved wants to make a positive impact with the work and efforts we give-this is how we can truly make a difference. If this speaks to you, we look forward to hearing from you. Position Summary The Front Desk plays a vital role in creating a welcoming and professional environment for patients while ensuring the smooth operation of daily administrative tasks. This position serves as the first point of contact for patients, providing exceptional customer service, managing appointments, handling financial transactions, and maintaining accurate records. The ideal candidate will have strong communication and organizational skills, a patient-focused attitude, and the ability to multitask in a fast-paced healthcare setting. By proactively assisting patients with scheduling, paperwork, treatment plans, and payment options, the Front Desk helps ensure a seamless and positive experience for every patient. Duties and Responsibilities Acting as a patient concierge by building trust and providing exceptional customer service. Making welcome calls to new patients, answering initial questions, and setting expectations for their first visit. Greeting and checking in patients, assisting with new patient paperwork, and ensuring a smooth visit experience. Presenting and explaining treatment plans with out-of-pocket costs, including payment options like CareCredit. Managing financial transactions, processing payments, sending insurance claims, and balancing daily deposits. Scheduling and confirming appointments, handling patient paperwork, referrals, and appointment letters. Answering calls, following up with labs and vendors, and relaying important information to the team. Maintaining accurate records, alerting management to potential issues, and ensuring smooth office operations. Keeping the front desk area organized, tracking supplies, placing orders, and distributing mail, voicemails, faxes, and emails. Operating multi-line phones, scanning, faxing, and utilizing software for efficient record-keeping. Participating in meetings and training to stay informed and improve service. Performs miscellaneous job-related duties as assigned Qualifications and Expected Competencies Task and detail oriented Self-starter who works well as a part of a team Excellent written and verbal communication skills Flexible and a quick learner Great organizational skills, excellent customer service skills and high level of office aptitude High school diploma or GED required. Prior dental front office experience required. Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
    $20 hourly Auto-Apply 22d ago
  • Part Time Front Desk Agent

    Gulph Creek Hotels

    Front desk clerk job in Newtown, PA

    The AC Hotel by Marriott Newtown Square is currently searching for part-time front desk agents. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring that their stay is comfortable and enjoyable. You will be the first point of contact for guests, handing their inquiries and requests promptly and efficiently. Your main goal will be to create a welcoming and friendly atmosphere for our guests, ensuring their satisfaction and loyalty to our brand. Minimum Qualifications: High School diploma or equivalent Excellent communication and interpersonal skills Ability to work flexible hours, including mornings, evenings, weekends and holidays Proficient in Microsoft Office and basis computer skills Ability to multitask and work in a fast-paced environment Preferred Qualifications: Previous experience in a hotel or hospitality industry Fluent in a 2 nd language Experience with hotel management software Ability to handle cash and credit card transactions Strong problem-solving skills Responsibilities: Greet and welcome guests in a friendly and professional manner Check-in and checkout guests, ensuring accuracy of information and timely processing Handle guest inquiries and requests promptly and efficiently Maintain a clean and organized front desk area Collaborate with other departments to ensure guest satisfaction Skills: As a Front Desk Agent, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our guests. You will also use your multitasking and problem-solving skills to handle guest inquires and requests promptly and efficiently. Proficiency in Microsoft Office and basic computer skills will be necessary for processing guest information and maintaining accurate records. Preferred qualifications such as previous experience in a hotel or hospitality industry, fluency in a 2 nd language, and experience with hotel management systems will be beneficial in providing exceptional guest experience.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Sitio de Experiencia de Candidatos

    Front desk clerk job in Willow Grove, PA

    Additional Information: This hotel is owned and operated by an independent franchisee, NewcrestImage Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Job Duties & Functions Approach all encounters with guests and associates in a friendly, service oriented manner Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards) Maintain regular attendance in compliance with Dash Group of Hotels' standards, as required by scheduling which will vary according to the needs of the hotel Comply at all times with Dash Group of Hotels' policies, standards and regulations to encourage safe and efficient hotel operations Greet and welcome all guests approaching the Front Desk in accordance with Dash Group of Hotels' standards; maintain a friendly and warm demeanor at all times Maintain proper operation of the telephone switchboard and ensure that all Dash Group of Hotels' performance standards are met Handle requests for information, mail and messages in an efficient and courteous manner Answer guest inquiries about hotel service, facilities and hours of operation Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates Obtain all necessary information when taking room reservations and follow rate quoting scenario Be familiar with all Dash Group of Hotels' policies and house rules as well as hospitality terminology Have knowledge of and assist in emergency procedures as required Handle check-ins and check-outs in a friendly, efficient and courteous manner Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms Use proper two-way radio etiquette at all times when communicating with other associates As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Education & Experience High School diploma or equivalent required; College course work in related field helpful Experience in a hotel or a related field preferred Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers Must be able to convey information and ideas clearly Must be able to evaluate and select among alternative courses of action quickly and accurately Must work well in stressful, high pressure situations Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests Must be able to work with and understand financial information and data, and basic arithmetic functions Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Great pay and employee discounts and health care benefits. $17.00 This company is an equal opportunity employer. frnch1
    $25k-31k yearly est. Auto-Apply 7d ago
  • Front Desk Agent

    NHB Ai LP

    Front desk clerk job in Glenolden, PA

    Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly full time and part time Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $25k-31k yearly est. 25d ago
  • Bilingual Front Desk (Olney)

    Dental Dreams 3.8company rating

    Front desk clerk job in Philadelphia, PA

    The Role : Dental Dreams LLC in Philadelphia, PA (Olney) is hiring Bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $25k-28k yearly est. Auto-Apply 48d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Front desk clerk job in Levittown, PA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $25k-31k yearly est. 19d ago
  • Hotel Clerk II

    Valley Forge Casino Resort 3.9company rating

    Front desk clerk job in King of Prussia, PA

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. Sell rooms utilizing excellent customer service skills and yield management. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties as assigned by management Qualifications High school diploma or equivalent, and minimum 6 months front desk experience. Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts. Able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract, and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $25k-31k yearly est. 6d ago
  • FLEX Front Desk Agent - weekly pay

    NFC Amenity Management 3.8company rating

    Front desk clerk job in Philadelphia, PA

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for candidates who work well by themselves and enjoy a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available. *Reliable transportation is required for this position.* Generally, this position pays between $16 and $17 per hour, but details can be discussed in an interview. APPLY HERE- ******************************************************************************************************************* WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Duties & Responsibilities (including but not limited to the following) Provide a Warm Welcome and Fond Farewell to all residents and their guests. Provide knowledgeable and comprehensive information about the surrounding areas. Interact with clients in a manner that demonstrates genuine sincerity and appreciation. Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery. Advise residents and guests of any appropriate rules and regulations established by the property management. Present a professional appearance by adhering to Company Uniform and Grooming Standards. Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality. Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters. Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests. Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents. Performs miscellaneous job-related duties as assigned. Follow all procedures for resident, guest, and vendor access. Accurately record time and attendance in the Company's time record-keeping system. Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations. Be knowledgeable of all emergencies and safety procedures. APPLY HERE- ******************************************************************************************************************* Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. APPLY HERE- ******************************************************************************************************************* Here are some attributes and traits we're seeking for this position: Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
    $16-17 hourly 60d+ ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Lower Merion, PA?

The average front desk clerk in Lower Merion, PA earns between $19,000 and $29,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Lower Merion, PA

$24,000

What are the biggest employers of Front Desk Clerks in Lower Merion, PA?

The biggest employers of Front Desk Clerks in Lower Merion, PA are:
  1. Retro Fitness
  2. Guardiandentistry
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