Front Desk Team Member
Front desk clerk job in Newport News, VA
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$13.9 - $19.83 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Evening / Weekend Desk Clerk
Front desk clerk job in Norfolk, VA
Looking for qualified Weekend Front Desk Clerk to join our team!
Job Type: Part-Time 8a-2p and 2p-8p (Must be able to work both shifts)
Are you organized, detail-oriented, and passionate about creating a positive and efficient work environment? Join our team as an Weekend Front Desk Clerk. We are a resident and employee-focused community seeking a dedicated and driven professional to assist in building a culture of excellence and care.
Major Responsibilities
Perform a variety of clerical and administrative duties to support the assigned supervisor.
Coordinate work within the department and with other departments, responding to inquiries and requests for information.
Provide courteous, tactful, and friendly interactions while handling complaints, inquiries, and questions.
Read and handle correspondence and memos, responding to routine matters or directing them to the appropriate parties.
Prepare and develop confidential and routine correspondence, reports, forms, business documents, and special mailings.
Assist with preliminary work on various projects.
Manage inter-office and U.S. mail, including preparation and distribution of bulk mailings.
Organize and maintain administrative records and filing systems.
Provide customer service to residents and families as necessary.
Review and maintain time and attendance records for supervisor approval before submitting to the payroll department.
Enter missed punches for staff and agency employees and reconcile hours daily.
Coordinate room setups and refreshments for meetings and conferences.
Contribute innovative ideas to improve systems and processes, achieving superior results.
Minimum Qualifications
High School Diploma or GED equivalent (required).
Preferably two (2) years of college education with an emphasis in business or equivalent experience.
Strong organizational, communication, and interpersonal skills.
Compassionate, dedicated, and committed to delivering high-quality service.
Pay and Benefits
Competitive salary commensurate with experience
401(k)
Why Join Our Team
Get paid in advance with us: We offer access to your earned but unpaid wages.
Build your own schedule: Pick up shifts when and where you want to work. We have an easy-to-use scheduling app to find and book open shifts or request additional hours.
Shift options: Mornings, Afternoon, and Night's shift options available. Additional hours by request.
Innovative Purchasing Program: That allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees.
Access to online learning 24/7: Our LMS offers free courses for senior care, health and human services industry. Use for free to help satisfy certifications or professional development. Available via computer or mobile, and many courses offer alternative languages.
Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
Employee Assistance Fund: In unexpected catastrophic situations you can confidentially apply for help.
Advocacy and Community Impact: We are committed to making a positive impact on the communities we serve. We partner with local organizations, host educational events, and advocate for policies that improve the health and lives of older adults everywhere.
About Us
We strive to be the leading provider of compassionate, comprehensive care that supports the physical, mental, and emotional well-being of patients, while also promoting respect and autonomy. Our goal is to create an environment where patients thrive, not just survive - where every aspect of their well-being is nurtured, from health and safety to social connections and quality of life.
We have innovative solutions for better health. As part of our commitment to excellence, we leverage the latest in healthcare technology to provide better outcomes for older adults. From telemedicine services and remote health monitoring to advanced diagnostic tools and customized wellness programs, we use innovation to make patient care accessible, efficient, and effective.
We also embrace new treatments, therapies, and approaches that can improve quality of life, whether it's through pain management, physical rehabilitation, or mental health support. By staying at the forefront of healthcare trends and continuously evolving our services, we ensure that patients receive the best possible care.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply now! Our application process is quick and easy.
Front Desk Agent Part Time
Front desk clerk job in Norfolk, VA
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honest
Position Summary
The position involves high guest contact and presents the first point of contact for all our guests. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures. Always maintain positive guest relations. Work to resolve guest challenges, ensuring guest satisfaction. Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.
Physician responsibilities include Exert physical effort in lifting/transporting at least 25 pounds; Push/pull carts and other equipment up to 100 pounds; Endure various physical movements throughout the work areas; Work environment - front office, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings; Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and can work a varied schedule that includes nights, weekends and holidays.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Minimum of 1 year of experience as a Guest Service Agent is preferred
Supervisory Experience: No supervisory experience.
Front Desk Agent (FT)
Front desk clerk job in Norfolk, VA
Essential Functions
Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.
Register guests into the computer system, verifying reservation details and processing payments.
Handle cash and balance the cash drawer, maintaining accurate financial records.
Provide guests with information about hotel facilities and local attractions.
Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
Maintain extensive knowledge of the hotel's services, facilities, and the local area.
Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
Work cohesively with the team, supporting management and collaborating professionally with co-workers.
Skills and Abilities
Understand the mission, vision, and goals of the hotelâ¯
Must be able to prioritize and work efficiently with limited supervisionâ¯
Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needsâ¯
Must possess basic computer skillsâ¯
Strong attention to detail and the ability to handle multiple tasks simultaneouslyâ¯
General knowledge of the city where hotel is located and its attractionsâ¯
Extensive knowledge of the hotel, its services and facilitiesâ¯
Ability to handle cash and balance cash drawer requiredâ¯
Strong team player, able to partner with management and other employees in a professional mannerâ¯
Job Qualifications/Requirements
Education: High School diploma or GED equivalenceâ¯
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
Disclaimer
We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.â¯â¯â¯
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
Agent Front Desk
Front desk clerk job in Petersburg, VA
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Key Skills & Experiences
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
The hourly pay rate for this role is $17.75.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Auto-ApplyHoliday Inn Express-Virginia Beach- Front Desk Agent - Part Time
Front desk clerk job in Virginia Beach, VA
Holiday Inn Express Front Desk Agent - Part -Time Weekends Base Rate starting at $15.50 If you are seeking to join a GREAT company that TRULY CARES about YOU - Join our team today ?
The Holiday Inn Express Virginia Beach i
s hiring now for a weekend Part Time Front Desk position. We are seeking awesome associates who want to grow their career in hospitality. Cross training is available in other positions as well as opportunities for full time shifts as season arrives. Our team wouldn't be complete without you ! If you want to be part of our great team and want to work now, apply immediately! What You Will Bring To This Role: The Part Time, Front Desk Agent is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. He/She directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Bring your excellent communication skills, leadership experience, and a passion to serve others to apply for our Part Time Front Desk Agent role at the Holiday Inn Express Virginia Beach. How You Will Be Rewarded: In exchange for your talent, as a full time associate you will be eligible for benefits that include: A chance to learn something new every day in a fun, friendly work environment! • Paid Time Off
• Employee Assistance Program
• Employee Referral Incentive
• Company Paid Short Term Disability, Life Insurance and Accidental Death
• Company Matched 401K
• Associate Travel Discounts per Brand Guidelines
And much more .....
Some of Your Responsibilities Would Be:
Check‐in/check‐out hotel guests courteously and efficiently.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Greet customers immediately with a friendly and sincere warm welcome.
Complete the registration process confirming pertinent information including number of guests and room rate.
Make appropriate selection of rooms based on guest needs.
Processes all payments according to established hotel requirements.
Anticipate guests' needs, respond promptly and acknowledge all guests at all times
Minimum Qualifications:
1-2 years of previous Front Desk Agent experience, preferred
Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in-person and over the phone
Previous cash handling experience
Ability to work Evenings (3:00pm to 11:00pm), weekends, and holidays
a passion to deliver True Hospitality
This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. EOE M/F/Veteran/Disabled
Front Desk Agent, Holiday Inn Express
Front desk clerk job in Hampton, VA
Hotel Front Desk /Guest Services Representative (flexible shifts 7am-3pm/3pm-11pm), HOLIDAY INN EXPRESS HAMPTON Location: HOLIDAY INN EXPRESS HAMPTON Full-Time and Part-Time Job Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team. What You'll Get To Do:
Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
Solve Problems: Help guests with any issues or requests quickly and efficiently.
Assist with Reservations: Help guests book their stay and ensure they have everything they need.
Who we are looking for:
Great Attitude: Always cheerful and ready to help.
Good Communication Skills: Can talk and listen to guests clearly.
Problem Solver: Quick thinker who can handle any situation.
Team Player: Work well with other team members to provide great service.
Professional Appearance: Ensure uniform and personal appearance are clean and professional.
Confidentiality: Maintain confidentiality of proprietary information; protect company assets.
Why You'll Love It Here:
Bonus money for doing a great job
Discounts for you, and even your friends and family
Training and Development Opportunities
401(k) with company match, Life insurance
Generous Paid Time Off
Health Coverage: Medical, Dental, Vision.
How to Apply: Ready to join a team where PEOPLE are our passion? Apply now and become part of the Landmark Hotel Group family! Holiday Inn Express Hampton 1813 W. Mercury Blvd. Hampton, VA 23666 Call Us: ************
Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
Seeking Front Desk Agents!
Front desk clerk job in Virginia Beach, VA
The Wyndham Virginia Beach Oceanfront hotel is located in the prestigious North End section of the Virginia Beach Oceanfront, where we overlook our very own semi-private beach. We thrive on excellence and take pride in building the best team possible so we may provide our guests with the memorable and stress-free stay they deserve.
Job Description
The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
General Requirements:
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
Fundamental Requirements
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
• Follow all cash handling and credit policies.
• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Qualifications
Education & Experience:
• College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required
• Computer experience required.
• Customer Services experience preferred.
Physical requirements:
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
Additional Information
We are located at 5700 Atlantic Ave Virginia Beach, VA 23451.
All your information will be kept confidential according to EEO guidelines.
Background Check Requirements
:
• Must be able to pass a background check pertaining to job requirements, duties and functions.
Front Desk Agent- The Sitio Boutique Property at Atlantic Park
Front desk clerk job in Virginia Beach, VA
Job Description
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honest
General Responsibilities
Serve as the first and last impression for all guests, providing warm, polished, and anticipatory service.
Handle check-ins and check-outs, conduct personalized property tours, and communicate key details (amenities, policies, local recommendations).
Maintain and update guest-facing systems (Cloudbeds, Whistle) with accuracy and care.
Coordinate special requests and guest experiences such as surf lessons, picnics, or custom amenities.
Respond promptly to guest inquiries, voicemails, and emails with a friendly and solution-oriented tone.
Update and maintain detailed guest logs including the Daily Guest List, Reserved On reports, and ADS (Arrival & Departure Summary).
Support room inspections, room assignments, and readiness coordination with Housekeeping.
Process guest charges, issue folios, collect deposits, and maintain accurate financial records.
Execute AM/PM checklist tasks with attention to detail and pride in presentation.
Maintain cleanliness and organization of the front desk, lobby, library, boutique, and common areas.
Prepare pre-arrival communications, welcome cards, surf reports, and other thoughtful
Physical Requirements:
Must be able to bend, stoop, squat and stretch to fulfill tasks
Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis
Must be able walk, stand and exert well placed mobility for up to eight (8) hours
Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity
Front Desk Agent
Front desk clerk job in Virginia Beach, VA
A Front desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures. Some of Your Responsibilities Would Be:
Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.
Maintain knowledge of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Maintain and secure a cash bank to perform job functions.
Verify guest information upon arrival and departure
Obtain method of payment from guests (credit or cash)
Communicate pertinent guest information to designated departments (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Process all check-outs.
Maintain all guest information and hotel occupancy status using Brand systems
Minimum Qualifications:
Must be able to perform: mathematical skills; basic accounting functions; basic computer skills in Word and Outlook; complete reports; and communicate with guests.
Candidates must be able to stand for a full eight (8) hour shift.
Candidates must be willing to work a flexible schedule to include days, nights, weekends and holidays.
Required Characteristics:
Highly developed computer skills.
Well organized and detail-oriented.
Ability to work independently and with diverse groups of individuals.
Display initiative, perseverance and analytical skills.
Highly developed communication skills.
Professional and ethical in all situations.
Excellent customer service skills.
Quick learner with strong work ethic.
Team player and ability to get along with others.
Exemplary written and verbal communication skills
Front Desk Attendant - Williamsburg Inn
Front desk clerk job in Williamsburg, VA
Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible.
The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.
Maintains a high standard of service and hospitality at all times.
Trains new employees.
Performs other duties as required.
Requirements:
Must be available to work all shifts including days, nights, weekends, and holidays
Some front desk or guest relations experience preferred
High school diploma or G.E.D.
Full time position
Ability to handle cash handling duties
Flexibility to include availability on short notice
Excellent public contact and organizational skills
Effective oral and written communication skills
Demonstrate the ability to:
(1) Handle guest complaints with professionalism and tact.
(2) Work effectively under pressure
(3) Stand for extended periods
(4) Respond quickly and professionally to situations
(5) Manage paperwork efficiently
Williamsburg Inn
Iconic elegance and an exceptional culinary experience. Representing the height of luxury in Historic Williamsburg, the iconic Williamsburg Inn has been reimagined to bring you the best of the old world and the new. The only Forbes Travel Guide Five-Star rated resort in the Historic Triangle. Staying true to its impressive Regency style, culinary options have been elevated to suit today's evolved tastes. You'll also enjoy stunning views of our legendary Golden Horseshoe Golf Course while you enjoy our newly expanded outdoor spaces and redesigned signature-themed suites
.
Who We Are
Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world.
Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse people who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.
The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area.
Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
Front Desk (Virginia Beach)
Front desk clerk job in Virginia Beach, VA
The Role: Family Dental LLC in Virginia Beach, VA is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.
Who Are We: Family Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.
Benefits:
Competitive compensation
Career mobility and advancement
Career training and development
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft
KOS Services Inc. / Family Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyFront of House Receptionist
Front desk clerk job in Williamsburg, VA
Rob Peetoom Williamsburg
Join our dynamic crew in Williamsburg, Brooklyn, as the welcoming face of our vibrant Rob Peetoom location. This isn't just a job; it's an opportunity to immerse yourself in the vibrant world of beauty and style, with a brand that boasts both local charm and international acclaim.
Who are we?
From our beginnings in 1969, Rob Peetoom has paved the way in the beauty industry, establishing a benchmark for top-tier services, expert stylists, and unparalleled salon experiences. Rooted in the belief that your hair should reflect your unique personality and lifestyle, we've cultivated a culture where looking good means feeling great. Our journey has taken us from our humble beginnings in the Netherlands to an international presence, including 10 locations in the Netherlands, three hair spas in Bali, and renowned academies spanning all three countries.
We pride ourselves not only on our exceptional services but also on our commitment to education and community. Our founder is passionately involved in establishing a non-profit beauty school in Indonesia, empowering locals with valuable skills. Meanwhile, our CEO, Rochelle Peetoom, is spearheading initiatives for organic, quality growth, with a keen eye on expanding our reach to places like Milan.
In 2018, we brought our signature style and expertise to the heart of Brooklyn's trendsetting Williamsburg neighborhood. Join us as we continue to redefine beauty standards and make a positive impact on both our industry and the communities we serve.
What is the role?
As the Front of House Receptionist, you'll be the welcoming face of our salon, ensuring every guest feels valued and at ease from the moment they walk through our doors. Your role is crucial in shaping the first impression of our salon, managing appointments, and providing exceptional customer service. You'll coordinate the flow of clients, support our stylists, and maintain the overall atmosphere of our space. Your attention to detail, friendly demeanor, and organizational skills will help create a seamless and enjoyable experience for our guests. If you're passionate about delivering outstanding service and being a key part of a dynamic team, this is the perfect opportunity for you.
Key Responsibilities:
Maintain Professionalism: Uphold a professional appearance and a friendly, welcoming, and solution-oriented attitude toward clients and employees.
Salon Operations: Oversee daily salon operations, including opening and closing procedures. Ensure that throughout the day, details and tasks are attended to in order of priority.
Scheduling Expertise: Learn, master, and utilize our software, Zenoti, to manage appointments efficiently. Be keen to learn and observe employees' individual booking needs and preferences, upsell services, rebook appointments, and continuously optimize the book.
Client Interaction: Welcome clients, answer phone calls, manage payments, and handle client inquiries.
Sales & Promotions: Demonstrate a commercial mindset with motivation to sell, inform clients, and boost seasonal promotions.
Salon Upkeep: Ensure the salon is kept neat and clean, adhering to high standards of maintenance. Maintain fresh flowers and ensure there is always enough stock of essentials like toilet paper, coffee, and prosecco.
Team Leadership: Lead and guide salon assistants, fostering a supportive environment.
Efficiency Support: Create a smoothly run salon environment where stylists can perform their best work.
Flexible Availability: Ability to work a flexible schedule, including weekends and nights.
Customer Service: Handle customer complaints with grace and professionalism.
Organizational Skills: Exhibit excellent organizational and communication skills.
Industry Experience: Previous salon experience is preferred, along with a passion for the beauty industry. You also must have experience with Zenoti, or a similar booking system.
Work Hours: This role can be full-time or part-time, depending on your availability.
Compensation and Benefits:
Hourly Wage: $18 per hour.
Product Discounts: Enjoy exclusive discounts on our premium products.
Complimentary Services: Receive complimentary salon services as part of our employee appreciation program.
Professional Development: Opportunities for ongoing training and career growth within our expanding company.
Work Environment: Be part of a supportive and vibrant team in a stylish and professional setting.
Flexible Schedule: Options for full-time or part-time work to suit your availability.
Sick Pay: Sick pay is covered.
Vacation Pay: Vacation pay is available for full-time employees.
How to Apply:
Think you'd be a great fit? Send us your resume with a cover letter using the button below or send your resume to ***************************.
Rob Peetoom is committed to equal employment opportunities and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.
Apply now
Easy ApplyFront Desk Receptionist
Front desk clerk job in Virginia Beach, VA
Job DescriptionStep Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA!
Benefits & Perks:
No weekend hours - Enjoy a Work-Life Balance!
No late nights - office closes at 5:30 PM
Complimentary vision care and eyewear/contacts
A focus on quality patient care, not high volume
What We Offer:
A positive, close-knit team environment where collaboration and patient care come first.
Leadership that values your work-life balance and encourages your personal and professional growth.
The chance to make a meaningful impact on our patients' experience every single day.
Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love.
Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include:
Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in.
Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
Optical Guru: Educate patients on our eyewear offerings, guiding them through frame selections and lens options with enthusiasm.
Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk.
Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.
Required Skills
High School Diploma or GED required.
1-3 years prior optical experience preferred, but not required.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.
Front Desk Receptionist
Front desk clerk job in Virginia Beach, VA
Our Front Desk Receptionists are the face of the company and have a huge impact on the pace and environment of our office. You will be the first and last impression for all of our patients and potential new patients. We are looking for individuals with contagious personalities, desire to improve, and a passion for health and wellness!
So, who are we looking for?
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
You provide the greatest care and best attitude with our patients.
Someone with the following qualities:
Positive attitude
Ability to multi-task and be flexible
Excellent customer service
Time management and organization skills
Attention to Detail
Quality Focus
Each day you will:
Welcome and greet patients and visitors in person or on the telephone
Answer or refer inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization
Schedule appointments in person or by telephone
Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Record and update financial information, record and collect patient charges, control past due payments
Help patients in distress by responding to emergencies
Protects patients' rights by maintaining confidentiality of personal and financial information
Maintains operation by following policies and procedures
Front Desk Receptionist - Williamsburg, VA
Front desk clerk job in Williamsburg, VA
Job DescriptionBenefits:
Competitive salary
Wellness resources
Paid time off
Benefits/Perks
Great Work Environment
Competitive Compensation
We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families.
Responsibilities:
Greet and welcome veterans, visitors, and staff in a courteous and professional manner.
Verify patient demographics and provide intake forms.
Manage the appointment calendar and sign-in sheets efficiently.
Assist veterans with completing necessary forms and paperwork as needed.
Perform basic screening checks such as temperature or blood pressure checks
Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed.
Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
Maintain a clean and organized office space.
Order office supplies and keep inventory of stock
Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations.
Answer phone calls and emails promptly and direct them to the appropriate person or department.
Maintain office security by following safety procedures and controlling access via the reception desk
Adhere to all HIPAA regulations and patient confidentiality guidelines.
Qualifications/Requirements:
High school diploma or higher.
Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred.
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Excellent customer service skills
Attention to detail
This is a part-time position providing 15-20 hours a week.
Receptionist / Front Desk Kennel support
Front desk clerk job in Williamsburg, VA
Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.). Light housekeeping is also expected (maintain the lobby, help with laundry, etc.)
Front desk support is highly interactive with dogs and cats & helping customers drop off and pick up. Support with doggy daycare as needed.
Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift; experience preferred
If you love working with animals and are customer oriented- this job is for you!
Requirements
Responsible, friendly and outgoing
Able to multi-task and be highly organized
Prioritize customer needs
Able to use computer software and payment system
Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning
Work with many different types of dogs and cats
Able to work weekends and holidays
Front Desk Agent (Part-Time)
Front desk clerk job in Norfolk, VA
Essential Functions • Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. • Register guests into the computer system, verifying reservation details and processing payments. • Handle cash and balance the cash drawer, maintaining accurate financial records.
• Provide guests with information about hotel facilities and local attractions.
• Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
• Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
• Maintain extensive knowledge of the hotel's services, facilities, and the local area.
• Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
• Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
• Work cohesively with the team, supporting management and collaborating professionally with co-workers
Skills and Abilities
• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Requires effective communication skills, both verbal and written, with the ability to upsell guests into rooms that fit their needs.
• Must possess basic computer skills.
• Strong attention to detail and the ability to handle multiple tasks simultaneously.
• General knowledge of the city where the hotel is located and its attractions.
• Extensive knowledge of the hotel, its services and facilities.
• Ability to handle cash and balance cash drawer required.
• Strong team player, able to partner with management and other employees in a professional manner.
Job Qualifications/Requirements
Education: High School diploma or GED equivalence
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs.
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to bend and twist, push, and pull, stoop, and kneel
• Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace
Front Desk Agent Overnight
Front desk clerk job in Petersburg, VA
Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. This position works during the overnight shift.
DUTIES AND RESPONSIBILITIES:
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Answer phones in a prompt and courteous manner.
Up-sell rooms where possible to maximize hotel revenue.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Complete and transmit daily accounting reports and prepare them for review by hotel management
Issue, control and release guest safe-deposit boxes.
Communicate any outstanding guest requests or issues to management that may require
additional monitoring or follow-up.
Respond appropriately to guest complaints. Make appropriate service recovery gestures in order
to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by
phone or from within the hotel; process cancellations, revisions, and information updates on
changes.
Promote team work and quality service through daily communications and coordination with
other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Qualifications and Requirements:
High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Frequently standing up behind the desk and front office areas
Carrying or lifting items weighing up to 50 pounds
Handling objects, products and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.
Other:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.
Problem solving, reasoning, motivating and training abilities are often used.
Required to work the overnight shift
May be required to work other shifts, weekends, and/or holidays.
The hourly pay rate for this role is $17.75.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Auto-ApplyFront Desk Agent, Comfort Suites
Front desk clerk job in Chesapeake, VA
Hotel Front Desk / Guest Services Representative (must be able to work morning & evening shifts), COMFORT SUITES CHESAPEAKE Location: COMFORT SUITES CHESAPEAKE Full-Time Job Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team. What You'll Get To Do:
Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
Solve Problems: Help guests with any issues or requests quickly and efficiently.
Assist with Reservations: Help guests book their stay and ensure they have everything they need.
Who we are looking for:
Great Attitude: Always cheerful and ready to help.
Good Communication Skills: Can talk and listen to guests clearly.
Problem Solver: Quick thinker who can handle any situation.
Team Player: Work well with other team members to provide great service.
Professional Appearance: Ensure uniform and personal appearance are clean and professional.
Confidentiality: Maintain confidentiality of proprietary information; protect company assets.
Why You'll Love It Here:
Bonus money for doing a great job
Discounts for you, and even your friends and family
Training and Development Opportunities
How to Apply: Ready to join a team where PEOPLE are our passion? Apply now and become part of the Landmark Hotel Group family! Comfort Suites Chesapeake 1550 Crossways Blvd. Chesapeake, VA 23320 Call Us: ************
Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.