Front Desk Agent
Front desk clerk job in Salt Lake City, UT
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Desk Receptionist
Front desk clerk job in Lehi, UT
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? No Worries!
We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who
get
people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work.
The Role: Front Desk Receptionist |
As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.
What You'll Do:
Greet patients (and their support crew) with warmth and professionalism
Update and verify patient info at every visit
Help with forms and answer patient questions
Answer phones and emails - with clarity, kindness, and efficiency
Make appointment reminder calls
Get to know our patients - names, stories, and what makes them feel seen
Keep the front space clean, calm, and inviting
Use scheduling software and medical office tech like a pro
Pitch in wherever needed - we're a team, always
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Requirements
What You Need:
· Calm energy, attention to detail, and team spirit
· Can juggle multiple tasks without breaking a sweat
· Fluent in digital - from email to scheduling systems and databases
· You get that privacy matters - or you're down to learning the rules
· 1+ year of helping people in fast-paced, service-focused roles
· High School Diploma or GED
Benefits
Why You'll Love It:
· A consistent schedule: 3 days/week (13-hour shifts)
· Fulfillment - make a real difference for others as you help our patients ‘take back their lives'
· Room to grow - real career paths and skill-building support
· Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays
· Excellent health, dental, & vision - we cover 90%
· We help you stack for the future - 401k included
· Earn rewards for referring great people to our team
Auto-ApplyFront Desk Receptionist
Front desk clerk job in Provo, UT
84604
Job Family:
Facilities
We are seeking a hard-working, innovative, detail-oriented and creative team player to join our team as a full-time Front Desk Receptionist located in Provo, Utah. The individual we are looking for is also someone that enjoys working in a team environment but also excels working at an individual level.
What we offer:
Group Health, Dental, and Vision plans
Pet insurance, Life insurance, and EAP benefits
401K with employer match
Paid holidays and paid time off
Opportunity for advancement
Upbeat and exciting company culture and much more!
Responsibilities include:
Supports managers and employees through a variety of tasks related to organization and communication
Responsible for greeting visitors
Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner
Order supplies and snacks for office
Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected
Answering telephones, arranging for meetings and travel, and managing schedules
Acts as a liaison with other departments and outside agencies, including high-level staff such as CEOs, presidents, senior vice presidents and chiefs
Qualifications:
Education: HS Diploma
Experience: Administrative experience (One year Required) Related office work (Two years preferred)
Required Skills:
Reliability and punctuality are very important
Attention to detail and thoroughness is a must
Knowledge with Word, Spreadsheets, and Google Docs
Handle confidential and non-routine information
Aptive Pest Control:
Aptive Pest Control provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.
In 2021, Aptive was included in Inc. Magazine's “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
Auto-ApplyFront Desk Agent - weekly pay
Front desk clerk job in Salt Lake City, UT
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
APPLY HERE- *******************************************************************************************************************
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this part-time position is $18.00 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
APPLY HERE- *******************************************************************************************************************
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some are applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad the position pays $18.00 per hour.
Front Desk & Sales (Burn Ambassador) - Highland, UT
Front desk clerk job in American Fork, UT
Job Description
BURN BOOT CAMP CULTURE
Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness.
We are a dynamic community whose commitment to each other and the mission is one of a kind. We believe hard work is energizing, problem solving is exciting, and competition is inspiring. Our resourceful, urgent, and innovative attitude creates a fast-paced environment where ideas are encouraged, decision making is promoted, and saying “yes!” to uncharted territory is an everyday practice. We aim to inspire, empower, and transform lives through community-based fitness.
POSITION DESCRIPTION
Burn Ambassadors play a critical role at Burn Boot Camp as the first contact with our new and current members both in person and on social media. We are looking for enthusiastic individuals who can deliver an exceptional experience to all our members and uphold Burn Boot Camp's high standards.
QUALIFICATIONS
Ideal candidate is -
A problem solver
Able to identify areas to improve processes, simplify, and become more efficient
Highly organized
Detailed
Focused on delivering great member service every day during every camp
Strong user of MS Office products, especially Excel
Strong verbal and written communication skills
Strong interpersonal and customer service skills
Confident in sales or able to learn a simple sales process
Able to prioritize multiple deliverables, work under pressure, and meet deadlines
Able to capture content for social media and has a solid understanding of social media
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
Front Desk Agent FT
Front desk clerk job in Salt Lake City, UT
Come join our award-winning team as a Front Desk Agent at the SpringHill Suites by Marriott in Sugar House. Position is full-time, Monday to Friday, shifts are 3pm-11pm. No experience required, but higher pay for FOSSE knowledge/experience. Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the “Commitment to Clean” program to ensure the safety of you and our guests.
Benefits (based on hours worked per week) · Daily Pay - get paid on-demand· Medical Insurance· Dental· Vision· 401K Employer Match· Paid Time Off starting on first day· Free Life and Accident Insurances· Opportunities for growth and advancement within the Woodbury Group of hotels· Awesome Marriott worldwide hotel discounts (up to 75% off)· Employee Assistance Program· Employee Wellness Program
· Mental Wellness Sessions Minimum Qualifications
Exceptional customer service skills
Basic computer skills
Excellent verbal and written communication skills
Must present self in a professional manner regarding dress and grooming
Performance Expectations
Responsible for greeting and serving all guests in a courteous and professional manner
Organize, confirm, process, and conduct guest check-ins/check-outs
Ensures the safety and security of our guests and associates
Compensation: $17.00 per hour
Founded in 1919, privately held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties.
We have developed a remarkable legacy of
“integrity over income
” over our more than 100-year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.
Auto-ApplyFull Time Front Desk Night Audit
Front desk clerk job in South Jordan, UT
Job Description
Holiday Inn South Jordan, a guest service focused hotel is seeking an energetic, tech savvy, detailed oriented and out-going individuals to join our Front Desk team. We are looking to fill our part-time position that can assist with the Night Audit Shift 11:00 PM-7:00 AM Sunday through Thursday.
A Front Desk Associate is someone who pays attention to details and provides above & beyond guest services to our hotel guests. They maintain all aspects of the Front Desk operations, is good at independent problem solving, while demonstrating integrity, accountability, responsibility, multitasking and is a team player.
Front Desk Associate duties are, but not limited to:
Preforming Night audit which includes running reports, Check-ins and Check-Outs, answering multiple phone lines, booking and editing reservations, problem solving, above and beyond guest service, clear communication between all departments both written and verbally, any other assigned task or project as directed by management.
Hospitality experience preferred but not required. If you are interested in Hospitality have guest service experience, and the drive to learn we will train you.
Benefits:
Travel Discounts
Abundant opportunities for growth and advancement
Supportive team and Management team
Front Desk Agent
Front desk clerk job in Salt Lake City, UT
Job Details 695 - Salt Lake City Sheraton - Salt Lake City, UT Full Time $16.00 AnyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Front Desk Agent ( Seasonal)
Front desk clerk job in Park City, UT
Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid-mountain location offers direct access to over 200 perfectly groomed ski runs and 4,300 skiable acres as well as warm-weather outdoor pursuits. The 18 newly redesigned rooms and suites, including a Signature Suite that occupies the entire fourth floor, offer old-world charm with wood-burning fireplaces, vaulted ceilings and arched doorways; and, 40 residences, set in two new modern buildings designed by acclaimed architect Tom Kundig, are outfitted with full-service kitchens, contemporary living spaces and private balconies. Resort amenities include a luxurious lobby, adjacent Terrasse, exclusive private dining room, unique venues for private events and post-adventure wellness amenities such as customized massages in spa suites, breathtaking rooftop pool, infinity-edge hot tub and state-of-the-art fitness center. An award-winning restaurant skillfully marries Bavarian specialties with farm-fresh regional fare sourced from local Park City pastures, while the Antler Lounge, a chic gathering spot, comes alive in the evenings with après cocktails and live entertainment. Founded in 1992, the inn is owned by the philanthropic Eccles family who have been a part of the development of Utah's ski region since the late 1800s.
For more information: auberge.com/goldener-hirsch
Follow Goldener Hirsch on Instagram @goldenerhirschauberge
Job Description
Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out.
* Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies.
* Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments.
* Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere.
* Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department.
* Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests.
Qualifications
* 1 year in a similar role
* Strong interpersonal and communication skills
* Ability to handle multiple tasks efficiently
* Familiarity with hotel management systems and basic computer skill
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
GHI Operating Company LLC is an Equal Opportunity Employer, M/F/D/V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GHI Operating Company LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Front Desk Evening Receptionist
Front desk clerk job in Lehi, UT
Arcadia Counseling in Lehi is seeking a part-time evening receptionist to work, 4:00pm to 9:30pm, Monday to Thursday. Also Saturdays from 7:30am to 12pm or 12pm to 4:30pm in our Lindon office. In this role, you will perform various administrative and clerical tasks at our front desk and serve as the first point of contact for our customers. Your duties will primarily involve providing administrative support to our therapists and clients, which includes answering phone calls, responding to emails and texts, onboarding customers, and handling billing.
To be successful in this position, you should have a friendly demeanor, as customer service is a key aspect of the role. You must be able to manage emergencies promptly and effectively while also streamlining office operations. Multitasking and stress management skills are essential for success in this position. Ultimately, your responsibilities as a receptionist will include ensuring that the front desk welcomes guests warmly and executes all administrative tasks to the highest standards.
Responsibilities
Greet and welcome therapists and clients as soon as they arrive at the office
Communicate promptly with therapists and clients through phone calls, texts, and emails
Manage therapist calendars, schedule clients, onboard new customers, and verify insurance benefits
Provide basic and accurate information in-person and via phone/text
Update and maintain accurate client information in our company platform
Ensure the reception area is tidy and presentable, with all necessary supplies
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency with computers, websites, technology
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills, with an eye for detail
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Bonus Skills:
Experience in the Mental Health Industry
Experience with SimplePractice
Experience with Insurance Billing
Experience with Credentialing
Benefits:
401(k)
401(k) matching
Dental insurance
Dependent health insurance coverage
Flexible schedule
Flextime
Gym membership
Health insurance
Opportunities for advancement
Paid time off
Retirement plan
Vision insurance
Auto-ApplyFront Desk Agent ( Seasonal)
Front desk clerk job in Park City, UT
Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid-mountain location offers direct access to over 200 perfectly groomed ski runs and 4,300 skiable acres as well as warm-weather outdoor pursuits. The 18 newly redesigned rooms and suites, including a Signature Suite that occupies the entire fourth floor, offer old-world charm with wood-burning fireplaces, vaulted ceilings and arched doorways; and, 40 residences, set in two new modern buildings designed by acclaimed architect Tom Kundig, are outfitted with full-service kitchens, contemporary living spaces and private balconies. Resort amenities include a luxurious lobby, adjacent Terrasse, exclusive private dining room, unique venues for private events and post-adventure wellness amenities such as customized massages in spa suites, breathtaking rooftop pool, infinity-edge hot tub and state-of-the-art fitness center. An award-winning restaurant skillfully marries Bavarian specialties with farm-fresh regional fare sourced from local Park City pastures, while the Antler Lounge, a chic gathering spot, comes alive in the evenings with après cocktails and live entertainment. Founded in 1992, the inn is owned by the philanthropic Eccles family who have been a part of the development of Utah's ski region since the late 1800s.
For more information: auberge.com/goldener-hirsch
Follow Goldener Hirsch on Instagram @goldenerhirschauberge
Job Description
Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out.
Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies.
Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments.
Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere.
Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department.
Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests.
Qualifications
1 year in a similar role
Strong interpersonal and communication skills
Ability to handle multiple tasks efficiently
Familiarity with hotel management systems and basic computer skill
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
GHI Operating Company LLC is an Equal Opportunity Employer, M/F/D/V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GHI Operating Company LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Front Desk Agent- Winter Seasonal
Front desk clerk job in Park City, UT
For those who seek the best, there's only Stein.
Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.
Why work for the best?
The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.
We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.
Front Desk Agent- Winter Seasonal
The front desk position will provide prompt, efficient and welcoming service to our guests, as they arrive to the Stein Collection. Assist the front office in daily operations as well as guests needs. Must be able to stand and walk for extended period of times.
Stein Eriksen Lodge, Park City's only Forbes Five-Star Hotel and Spa, offers:
Chef prepared meals daily in our cafeteria, at no cost to you
On site heated garage for employee parking -a great perk in winter!
Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
Flexible schedules and time off policies to accommodate family, school, and other activities
Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoths, Real SL and Salt Lake Bees
Monthly team member appreciation events and recognition programs
Hotel room, spa, dining, shopping, ski/snowboard rental discounts available
We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.
Front Desk Receptionist
Front desk clerk job in Salt Lake City, UT
The Front Desk Receptionist is responsible for providing information to callers, supporting day-to-day operations, and facilitating smooth office procedures. This role serves as an essential point of contact for both internal and external stakeholders. This is a part-time weekend role working 24.50 hours.
Schedule:
Fridays 2:30 p.m. to 9:00 p.m.
Saturdays 8:00 a.m. to 5:00 p.m.
Sundays 8:00 a.m. to 5:00 p.m.
Position Start Date:
January 2 for training.
ESSENTIAL FUNCTIONS:
Assists with the daily operations of the company.
Manages incoming calls and forwards to appropriate personnel or department.
Welcomes visitors, understands their needs, and directs them accordingly.
Monitors visitor access and issues necessary passes.
Maintains appointment calendars and handles mail.
Supports office equipment needs and office supply inventory.
Processes payments for services and products.
Conducts various clerical duties such as filing, photocopying, and report creation.
Other duties as requested.
SKILLS REQUIREMENTS:
Strong problem-solving skills.
Proficient in Word Processing, Spreadsheet, Adobe, and Internet software.
Excellent communication and interpersonal skills.
Time management and organization skills.
Requirements
CORE COMPETENCIES:
Respect
Integrity
Trust
Accountability
Commitment To The Organization And Being The Front Desk Receptionist
EXPERIENCE REQUIREMENTS:
One-year certificate from a technical school or college; or
Three to six months related work experience and/or training; or
An equivalent combination of education and experience.
EDUCATION REQUIREMENTS:
High school diploma or equivalent.
Additional certifications or coursework in administrative duties preferred.
SUPERVISORY RESPONSIBILITIES:
None
WORK ENVIRONMENT:
Office, building and outside environment. Interaction with visitors and staff regularly.
Moderate noise level typical of an office setting.
TRAVEL REQUIRED:
Negligible to none; may occasionally run errands for property.
OTHER DUTIES:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ADA REQUIREMENTS:
Physical: Regularly lift and/or move up to 10 pounds, frequently up to 25 pounds. Must be able to sit, stand, walk, and perform tasks like typing and writing.
Sensory: Regularly required to read, watch, and interact with computer screens and people. Clear spoken communication in English is necessary.
Cognitive: Regularly required to focus on tasks amidst interruptions. Ability to remember and manage multiple assignments over days.
Environmental Conditions: Exposure to dust, computer glare, heating, and air conditioning.
Equipment: Commonly use computers, phones, scanners, copiers, and fax machines.
VALUES-BASED BEHAVIORS:
Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person's views and assumptions. Is compassionate for the life circumstances of others.
Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
Identifies and takes advantage of opportunities for personal and professional development.
Encourages other employees to work as a team for the benefit of the organization.
Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
Honors the private and confidential matters of co-workers and employees. Protects proprietary information.
Follow rules, regulations, and policies. Positively contributes to implementing changes.
Communicates courteously and effectively with others. Sets clear expectations.
Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.
Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.
CULTURE & VALUES:
Here at the company, our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (R.I.T.A.) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees, and we hope you are one of them.
AFFIRMATIVE ACTION / EEO STATEMENT:
The company's objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
DISCLAIMER:
To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.
Salary Description $15.00 - $18.00 per hour
Front Desk Receptionist
Front desk clerk job in Salt Lake City, UT
About Us
Congregation Kol Ami is an inclusive & welcoming synagogue that celebrates the rich traditions of Jewish faith & heritage. We're searching for a motivated individual to join our empowering team, dedicated to growth, collaboration, and continuous learning. We are proud to be an inclusive workplace that values your unique strengths, experiences, and ideas. If you're looking for a place where you can thrive, develop your skills, and feel a true sense of belonging, we encourage you to apply!
We are seeking a part-time, professional, friendly, and detail-oriented Front Desk Receptionist to serve as the first point of contact for our members, guests, and staff. The ideal candidate will provide outstanding administrative and member support services in a dynamic office environment.
Key Responsibilities
Reception and Communication:
Greet and assist visitors, members, and vendors
Support general member communications and email correspondence
Administrative & Clerical Duties:
Perform general clerical duties, including filing, scanning, and copying
Monitor and maintain office supplies and equipment
Provide support for programs and events
Assist with office organization
Mail and Correspondence:
Prepare, sort, and distribute mailings, reports, and respond to emails
Maintain documentation and filing systems
Qualifications
High School diploma or GED required
Minimum 2-3 years of receptionist, administrative assistant, or front office experience
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite and Google Workspace or equivalent software
Strong organizational skills and ability to multitask in a busy environment
Demonstrated ability to provide excellent customer service
Positive attitude, reliable, and team-oriented
Benefits & Work Culture
Flexible schedule
Additional paid time off for major Jewish holidays
Inclusive and mission-driven environment
Opportunity to contribute to a meaningful community
Professional growth through collaboration with diverse teams
Apply Now to join our dedicated and inclusive community!
We are proud to be listed as one of The Best Place for Working Parents! Salt Lake, Summit, and Wasatch Counties' businesses that are leading the way in family-friendly policies!
Front Desk Agent
Front desk clerk job in Salt Lake City, UT
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Desk Agent FT
Front desk clerk job in Salt Lake City, UT
Job DescriptionCome join our award-winning team as a Front Desk Agent at the SpringHill Suites by Marriott in Sugar House. Position is full-time, Monday to Friday, shifts are 3pm-11pm. No experience required, but higher pay for FOSSE knowledge/experience.
Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the Commitment to Clean program to ensure the safety of you and our guests.
Benefits (based on hours worked per week)
Daily Pay get paid on-demand
Medical Insurance
Dental
Vision
401K Employer Match
Paid Time Off starting on first day
Free Life and Accident Insurances
Opportunities for growth and advancement within the Woodbury Group of hotels
Awesome Marriott worldwide hotel discounts (up to 75% off)
Employee Assistance Program
Employee Wellness Program
Mental Wellness Sessions
Minimum Qualifications
Exceptional customer service skills
Basic computer skills
Excellent verbal and written communication skills
Must present self in a professional manner regarding dress and grooming
Performance Expectations
Responsible for greeting and serving all guests in a courteous and professional manner
Organize, confirm, process, and conduct guest check-ins/check-outs
Ensures the safety and security of our guests and associates
Front Desk Receptionist
Front desk clerk job in Salt Lake City, UT
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? No Worries!
We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who
get
people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work.
The Role: Front Desk Receptionist |
As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.
What You'll Do:
Greet patients (and their support crew) with warmth and professionalism
Update and verify patient info at every visit
Help with forms and answer patient questions
Answer phones and emails - with clarity, kindness, and efficiency
Make appointment reminder calls
Get to know our patients - names, stories, and what makes them feel seen
Keep the front space clean, calm, and inviting
Use scheduling software and medical office tech like a pro
Pitch in wherever needed - we're a team, always
What You Need:
· Calm energy, attention to detail, and team spirit
· Can juggle multiple tasks without breaking a sweat
· Fluent in digital - from email to scheduling systems and databases
· You get that privacy matters - or you're down to learning the rules
· 1+ year of helping people in fast-paced, service-focused roles
· High School Diploma or GED
Why You'll Love It:
· A consistent schedule: 3 days/week (13-hour shifts)
· Fulfillment - make a real difference for others as you help our patients ‘take back their lives'
· Room to grow - real career paths and skill-building support
· Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays
· Excellent health, dental, & vision - we cover 90%
· We help you stack for the future - 401k included
· Earn rewards for referring great people to our team
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Auto-ApplyFront Desk & Sales (Burn Ambassador) - Bountiful, UT
Front desk clerk job in Bountiful, UT
Job Description
BURN BOOT CAMP CULTURE
Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness.
We are a dynamic community whose commitment to each other and the mission is one of a kind. We believe hard work is energizing, problem solving is exciting, and competition is inspiring. Our resourceful, urgent, and innovative attitude creates a fast-paced environment where ideas are encouraged, decision making is promoted, and saying “yes!” to uncharted territory is an everyday practice. We aim to inspire, empower, and transform lives through community-based fitness.
POSITION DESCRIPTION
Burn Ambassadors play a critical role at Burn Boot Camp as the first contact with our new and current members both in person and on social media. We are looking for enthusiastic individuals who can deliver an exceptional experience to all our members and uphold Burn Boot Camp's high standards.
QUALIFICATIONS
Ideal candidate is -
A problem solver
Able to identify areas to improve processes, simplify, and become more efficient
Highly organized
Detailed
Focused on delivering great member service every day during every camp
Strong user of MS Office products, especially Excel
Strong verbal and written communication skills
Strong interpersonal and customer service skills
Confident in sales or able to learn a simple sales process
Able to prioritize multiple deliverables, work under pressure, and meet deadlines
Able to capture content for social media and has a solid understanding of social media
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
Front Desk Receptionist
Front desk clerk job in Salt Lake City, UT
Part-time Description
The Front Desk Receptionist is responsible for providing information to callers, supporting day-to-day operations, and facilitating smooth office procedures. This role serves as an essential point of contact for both internal and external stakeholders. This is a part-time weekend role working 24.50 hours.
Schedule:
Fridays 2:30 p.m. to 9:00 p.m.
Saturdays 8:00 a.m. to 5:00 p.m.
Sundays 8:00 a.m. to 5:00 p.m.
Position Start Date:
January 2 for training.
ESSENTIAL FUNCTIONS:
Assists with the daily operations of the company.
Manages incoming calls and forwards to appropriate personnel or department.
Welcomes visitors, understands their needs, and directs them accordingly.
Monitors visitor access and issues necessary passes.
Maintains appointment calendars and handles mail.
Supports office equipment needs and office supply inventory.
Processes payments for services and products.
Conducts various clerical duties such as filing, photocopying, and report creation.
Other duties as requested.
SKILLS REQUIREMENTS:
Strong problem-solving skills.
Proficient in Word Processing, Spreadsheet, Adobe, and Internet software.
Excellent communication and interpersonal skills.
Time management and organization skills.
Requirements
CORE COMPETENCIES:
Respect
Integrity
Trust
Accountability
Commitment To The Organization And Being The Front Desk Receptionist
EXPERIENCE REQUIREMENTS:
One-year certificate from a technical school or college; or
Three to six months related work experience and/or training; or
An equivalent combination of education and experience.
EDUCATION REQUIREMENTS:
High school diploma or equivalent.
Additional certifications or coursework in administrative duties preferred.
SUPERVISORY RESPONSIBILITIES:
None
WORK ENVIRONMENT:
Office, building and outside environment. Interaction with visitors and staff regularly.
Moderate noise level typical of an office setting.
TRAVEL REQUIRED:
Negligible to none; may occasionally run errands for property.
OTHER DUTIES:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ADA REQUIREMENTS:
Physical: Regularly lift and/or move up to 10 pounds, frequently up to 25 pounds. Must be able to sit, stand, walk, and perform tasks like typing and writing.
Sensory: Regularly required to read, watch, and interact with computer screens and people. Clear spoken communication in English is necessary.
Cognitive: Regularly required to focus on tasks amidst interruptions. Ability to remember and manage multiple assignments over days.
Environmental Conditions: Exposure to dust, computer glare, heating, and air conditioning.
Equipment: Commonly use computers, phones, scanners, copiers, and fax machines.
VALUES-BASED BEHAVIORS:
Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person's views and assumptions. Is compassionate for the life circumstances of others.
Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
Identifies and takes advantage of opportunities for personal and professional development.
Encourages other employees to work as a team for the benefit of the organization.
Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
Honors the private and confidential matters of co-workers and employees. Protects proprietary information.
Follow rules, regulations, and policies. Positively contributes to implementing changes.
Communicates courteously and effectively with others. Sets clear expectations.
Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.
Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.
CULTURE & VALUES:
Here at the company, our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (R.I.T.A.) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees, and we hope you are one of them.
AFFIRMATIVE ACTION / EEO STATEMENT:
The company's objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
DISCLAIMER:
To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.
Salary Description $15.00 - $18.00 per hour
Front Desk Evening Receptionist
Front desk clerk job in Sandy, UT
Arcadia Counseling in Sandy is seeking a part-time evening receptionist to work 4pm to 9:30pm, Monday through Thursday. In this role, you will perform various administrative and clerical tasks at our front desk and serve as the first point of contact for our customers. Your duties will primarily involve providing administrative support to our therapists and clients, which includes answering phone calls, responding to emails and texts, onboarding customers, and handling billing.
To be successful in this position, you should have a friendly demeanor, as customer service is a key aspect of the role. You must be able to manage emergencies promptly and effectively while also streamlining office operations. Multitasking and stress management skills are essential for success in this position. Ultimately, your responsibilities as a receptionist will include ensuring that the front desk welcomes guests warmly and executes all administrative tasks to the highest standards.
Responsibilities
Greet and welcome therapists and clients as soon as they arrive at the office
Communicate promptly with therapists and clients through phone calls, texts, and emails
Manage therapist calendars, schedule clients, onboard new customers, and verify insurance benefits
Provide basic and accurate information in-person and via phone/text
Update and maintain accurate client information in our company platform
Ensure the reception area is tidy and presentable, with all necessary supplies
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency with computers, websites, technology
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills, with an eye for detail
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Bonus Skills:
Experience in the Mental Health Industry
Experience with SimplePractice
Experience with Insurance Billing
Experience with Credentialing
Benefits:
401(k)
401(k) matching
Dental insurance
Dependent health insurance coverage
Flexible schedule
Flextime
Gym membership
Health insurance
Opportunities for advancement
Paid time off
Retirement plan
Vision insurance
Auto-Apply