Front desk clerk jobs in San Clemente, CA

OPPORTUNITY America West Properties, Inc. is seeking to hire a full-time, in-office Front Desk Receptionist to complete administrative tasks, handle all deliveries and shipments, and be responsible for dispatching all incoming phone calls. Candidates will have the opportunity to work for a well-established commercial real estate company that manages over four million square feet of office, industrial, and retail assets. America West Properties, Inc. offers a competitive salary, accrued vacation time, as well as employee medical, dental, and vision insurance. Responsibilities Acts as the liaison for a team of Principals, Property Managers, and Accountants Answers incoming phone calls, and redirects call to the appropriate staff members Organizes all incoming mail, and collaborates with the Accounts Payable team for invoice processing Coordinates any shipments and manages all daily mail deliveries Facilitates office supply purchases that will assist staff in their daily tasks Collaborates with the Accounting team to ensure loan statements are received each month Assists the Principals in scheduling team meetings, staff lunches, and guest speakers Requirements Full-time in-office position in Lake Forest, California Professional appearance and communication skills required A strong attention to detail and high level of organization in daily responsibilities The ability to collaborate with a team of Accountants and Property Management staff Knowledge of Adobe, Microsoft Excel, and Microsoft Word Excellent verbal and written skillset TIMING Immediate

✨ Stand-By Pool: Receptionists & Administrative Pros (Orange County) ✨ We're curating an elite on-call talent pool of Receptionists and Admins to support some of Orange County's most dynamic companies. If you thrive in fast-paced environments and love being the hero who saves the day - this is for you. 🌟 About the Role Jump in for same-day, short-term, or planned coverage needs Represent top brands with professionalism, warmth, and confidence Step into new environments with ease and keep offices running smoothly 🔎 What You'll Do Create an exceptional first impression - greet guests, manage phones, and own the front desk Support scheduling, calendar coordination, and meeting logistics Tackle administrative tasks: inbox support, document prep, data entry Keep the workspace organized, polished, and welcoming 💡 What We're Looking For Experience in reception or administrative support (preferred, not required) Friendly, polished communicators who adapt quickly Reliable, composed multitaskers who can hit the ground running People who thrive in variety and enjoy switching things up 🔥 Why Join Our Stand-By Pool? Flexible opportunities that fit your lifestyle Exposure to top-tier companies and a range of industries Build your network and grow your skillset - fast Perfect for people who want dynamic, meaningful work without long-term commitment We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: OTHER CA/REMOTE: California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/. Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Office Assistant / Errand Runner Job Description Job Brief: An Office Assistant/ Errand Runner is responsible for performing a range of clerical and administrative tasks to support daily operations in an office setting. An Office Assistant is responsible for keeping the office supplied and organized, and assisting managers with their daily tasks, as assigned. To fulfill these duties, this assistant will need to frequently run errands. The ideal candidate will be hard-working, professional, able to undertake a variety of office support tasks, and work diligently under pressure. Training for office tasks will be provided. Currently looking for an employee with daytime and some weekend availability. Responsibilities: Running Errands, such as bank deposits, shopping - ranging from groceries to electronic supplies -, picking up and dropping off documents and supplies for company executives. May occasionally drive executives to airports or meetings. General office duties, such as answering and managing phone calls, copying, scanning, and filing. Opening and closing procedures for the office, such as filling paper in the printer and fax machines, minor cleaning, refilling supplies for office staff (i.e. staplers, pens, highlighters), watering plants, putting away dishes, etc. Internet research for purchasing office supplies. Monitor level of supplies and handle shortages. Perform receptionist duties when needed. Maintaining confidentiality in all aspects of company information. Other duties as required. Requirements and skills Good work ethic Valid driver's license Working knowledge of office equipment Excellent organizational and time management skills The abilities to anticipate needs, to be resourceful, and to be responsive are important Dependable, dedicated, resourceful Ability to work independently Familiarity with office gadgets and applications (e.g. Windows, MS Office, scanners, copy machines, etc. . . .) Education: Currently attending a college/university Job Types: Part-time Salary: $17.00 - $17.50 per hour Benefits: Health insurance Paid time off Professional development assistance Schedule: 4 hour shift 8 hour shift Weekend availability Ability to commute: Santa Ana, CA 92707

and Purpose The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provides accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Duties and Responsibilities The essential functions include, but are not limited to the following: Greeting and seating guests, presenting menus to guests, informing them of special menu items Working in a team environment with the ability to be an effective team player Maintaining complete knowledge of Restaurant's food offering and preparation Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations Taking guest information and quoting wait time to guests accurately when tables are not immediately available Planning reservations and wait list parties in advance, at or within the given time or time frame Reviewing the floor plan to assess current and upcoming table availability changes Observing tables and keeping track of clean, dirty, and occupied tables Cleaning, organizing, and stocking menus at host area Answering phone in accordance with Company standards; answering questions concerning the menu and restaurant Interacting with guests coming in and as they leave, ensuring a positive dining experience Filling to go orders, if applicable Maintaining restrooms throughout shift Supporting waiters and kitchen staff in other duties as required Taking pride in personal appearance; reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy Displaying integrity and honesty in all aspects of your employment Performing other duties as directed Job Knowledge, Skills and Abilities High energy and stamina are required Ability to stay calm and work efficiently under pressure Ability to prioritize job duties and manage time effectively Excellent verbal communication skills required Excellent customer service to treat patrons like family Must be able to read, write, and determine wait time based on Company's procedures The ability to use the company's POS system Requirements This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. TAPS Fish House & Brewery and The Catch are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Required Qualifications Must be 18 years of age or older at the time of application California food handler's card required Previous relevant full-service restaurant service experience Willingness to work evenings and weekends as required Knowledge of and ability to adhere to workplace safety procedures Preferred Qualifications and Skills One year of relevant full-service restaurant experience Physical Requirements and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Tableside Partners concepts are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Consistently offer professional, friendly and engaging service Assist guests regarding hotel facilities in an informative and helpful way Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying complete reservation details and credit information, while meeting all required LQA/Forbes standards. Maintaining proper record keeping for guest accounts and settle the accounts upon departure while ensuring all service standards are followed Conduct self-audits on luxury standards, and participate in the review of audits conducted by the team. Take initiative to add a personalized experience Select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Issue keys and post miscellaneous charges as requested. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Follow accurately all cash handling procedures Ensure all guest folios are accurately billed prior to departure. Respond to guest text messaging platform Handle guest concerns over phone or in person, and offer resolution promptly. Manage guest correspondence via email prior to arrival, during their stay, and after departure. Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling Communicate with housekeeping, maintenance, and guest services to fulfill guest requests Promote the loyalty program and enroll members upon arrival. Follow daily checklist for all front office tasks Answer guest inquiries about hotel services, facilities and hours of operation. Maintain knowledge of current hotel events, activities and promotions. Work closely with the concierge team to offer information to guests about dining and activities in the area. Handle mail, packages, and facsimiles in the absence of the concierge. Create reservations for guests who are at the desk or who call in after hours Work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check-in and check-out. Assist the bell desk in storing any luggage when needed. Work closely with valet team to expedite the service. Assist co-workers with payments or petty cash as required. Follow department policies, procedures and service standards Follow all safety policies Maintain regular and predictable attendance Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance is required at all scheduled training sessions and meetings. Other duties as assigned Qualifications Minimum of 1 year experience in hospitality required Previous luxury hospitality experience an asset Previous Opera Cloud experience an asset High school diploma or equivalent required Hospitality Diploma is an asset Proficient in the English language (verbal & written), second language is an asset Must be able to handle a multitude of tasks in an intense, ever-changing environment Ability to focus attention on guest needs, remaining calm and courteous at all times Computer literate in Microsoft Office required Ability to work with various software Must possess a professional presentation Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team and also with minimal supervision Must be available to work overnight shifts and be available to cover variety of shifts, including mornings, evenings, weekends, overtime shifts, and holidays. Must have the ability to handle cash effectively and accurately Additional Information What is in it for you: Hourly rate: USD $28 per hour Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Job Description Job Summary & Responsibilities Customer Service Professional - 5 Star Facility! Compensation: $20.00 per hour + Bonus (additional $3-$4 per hour) = Total hourly compensation = $23-$24 per hour! Summary: Our client is a highly specialized, elite company focused in the automotive industry, with an extraordinary emphasis on services. The client's main priority is to deliver luxury experience to their clients. The ideal candidate is a highly gifted, experienced and dedicated Customer Service Professional. Provides 5 Star Guest Service to current and future guests, as well as, partners and their guests and employees. Develops business and retains and services clients in the specified geographic region. Duties and Responsibilities: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Ensures each and every guest entering the facility has an exceptional experience Answers incoming guest telephone calls in a courteous and professional manner Possesses and maintains thorough knowledge of the hospitality industry as assigned Negotiates agreements with guests Opens and closes contracts; ensuring all required client paperwork is complete and accurate Responds to and investigates guest inquiries, concerns, and issues via phone, fax, mail, and email in a timely and courteous manner Assists all guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person Understands and communicates information regarding the company products, services, and policies to new and existing clients Possesses and maintains thorough knowledge of our services and products. Perform pick-up and drop-off service for guests Assist in shuttle, delivery or logistics between locations. Researches guests prior to their arrival and offer service upgrade Use company wide programs, sales development, prospecting projects, guest events and reporting for group business development Achieve monthly, quarterly and annual revenue goals as outlined Maintain and organize work area Must be in proper uniform at all times when working Must be ready to work at the start of scheduled shift Follow lawful directions from supervisors Uphold the company non-disclosure and confidentiality policies and agreements Work evenings, weekends and holiday work hours as required Other duties as directed Essential: Ability to and proven track record of management of guest services effectively and successfully Ability to work individually or within a team environment Ability to work a flexible schedule including weekends, evenings, and holidays Ability to maintain and project professional behaviors towards guests and associates Ability to work in varying environments, such as indoors and outdoors Must be a self-starter and proactive Excellent guest service skills Commitment to excellence and high standards Excellent written and verbal communication skills Good judgment with the ability to make timely and sound decisions Ability to accept instructions or directions and see through to completion Demonstrated ability to make successful presentations to individuals and/or groups Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Requirements Minimum Requirements: Ability to work individually or within a team environment High School Diploma or equivalent - College Degree Preferred Must be a self-starter and proactive Excellent customer service skills; commitment to excellence and high standards Excellent written and verbal communication skills Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages Excellent problem resolution Strong interpersonal skills Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Physical Requirements: Ability to stand, walk, bend and reach for up to 8 hours Ability to lift a minimum of 45 lbs without assistance Ability to work in weather and elements and with varying degrees Work between frequently alternating environments; inside and outside, sun light and office light Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. BenefitsFull-Time Employee Company Benefits • Medical • Dental Low and Vision paid 100% by employer • $25,000.00 Basic Employee Life/AD&D Insurance for individual employees Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees • Employee Assistance Program • Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney • Identity Theft Assistance Services • Travel Assistance through Mutual of Omaha • COVID19 Resources (telehealth, mental health benefits and testing) • Pharmacy Discount Programs through CVS & Good RX • Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services • 401(k) Retirement Program • 2 Weeks accrued Vacation with cash out program after 1st year • Generous Sick and Safe accrued time off program • Paid Holidays • Paid Birthday off • Cell Phone Pay of $40.00 a Month for hourly employees • $1,000.00 Referral Bonus Program for hourly employees • Employee Discounts for Auto Rentals (Friends & Family) • Employee Wholesale Auto Purchase Program • Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures) • Commission Program • Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between

/ Objective: Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job. Primary Essential Functions: * All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. * Check guests/owners in and out of the resort, answering any questions they may have. * Meet and exceed guest/owner expectations by providing exceptional customer service by phone or in person. * Answer a high volume of inbound calls from guests/owners. * Communicate effectively with guests, owners, supervisors and associates. * Resolve customer complaints and problems calmly and effectively. * Obtain or confirm guest information, assign rooms, and activate and distribute keys. * Occasionally assist guests with loading or unloading luggage utilizing the staircase if necessary. * Occasionally deliver guest request items to and from rooms. * Responsible for conducting all responsibilities in a professional and ethical manner. * Responsible for maintaining a consistent, regular attendance record. * Adhere to performance standards, company policies and procedures, as they relate to the department. Qualifications Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. * 1+ years of related experience, preferably within the hospitality industry. * Professional telephone etiquette is required. * High school diploma or equivalent. * Excellent communication and organizational skills. * Experience in the hospitality industry (time share preferred). * Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: * Must be available to work various shifts including weekends and holidays. * Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. * Ability to speak and understand the English language. Physical, Environmental & Other Requirements: * Must be able to stand and/or walk for up to 8 hours. * Must also be able to sit, stoop, kneel, crouch and crawl. * Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. * Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: * Please note that this does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. * You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. * Management has the right to revise this at any time. * The job description is not a contract for employment.

FRONT DESK AGENT - PART TIME - $21.00/hourly The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests. The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values. The Front Desk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the Front Desk Agent is paid for all hours worked as required by the wage and hour laws. Working "off the clock" is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not "on the clock," you must notify the Regional Director of People Services immediately. Similarly, the Front Desk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record. The Job * Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction. * Follow Hotel policies with lost and found items. * Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations. * Continuously promote sanitation, safety, and security efforts. * Encourage Social Media/5-star compliments or reviews on OTA's. * Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed. * Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures. * Manage reservations and room assignments, ensuring accuracy and availability. * Process payments and handle guest accounts, adhering to company policies and procedures. * Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction. * Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel. * Upsell hotel services and amenities to maximize revenue opportunities. * Maintain a clean and organized front desk area, ensuring a professional appearance. * Collaborate effectively with other departments to provide seamless service to guests. * Follow all safety and security protocols to ensure the well-being of guests and staff. * Ensure security of guest room access. * Maintain confidentiality, security, and integrity of organizational data. * Inspect, plan, and ensure that all materials and equipment are in complete readiness for service. * Maintain knowledge of correct maintenance and use of equipment. * Maintain knowledge of and comply with all departmental policies, service procedures, and standards. * Access all functions of computer/software systems. * Other duties as assigned. Requirements Job Requirements * Must be a United States citizen or possess a valid work permit. * Must be able to read, write, and speak English. Fluency in other languages is beneficial. * Must be able to accurately follow instructions, both verbally and written. * Ability to work a flexible schedule that may include evenings, weekends, and holidays. * Must be able to work in a fast-paced environment with urgency and empathy. * Outstanding coordination and multi-tasking abilities. * Professional in appearance and demeanor. * Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems. * Must have general computer skills including Microsoft Office and Google Suite. * Must have the ability to deal effectively and interact well with guests, vendors, and team members. * Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner. * Ability to calculate figures and amounts using basic math. Supervision * Reports to the Front Office/Desk Manager. Education and Experience * High school diploma or equivalent. * Previous customer service experience is required. * Previous Front Desk experience preferred. * Familiarity with hotel reservation systems (experience with specific systems is a plus * State Alcohol Serving Certificate. Working Conditions * Must be able to stand and move freely about the property for the majority of the shift. * Must be able to occasionally lift, carry, push & pull up to 50 lbs. * Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. * Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis. * While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat). * Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). * Noise level is usually moderate.

Job DescriptionDescription: FRONT DESK AGENT - PART TIME - $21.00/hourly The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests. The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values. The Front Desk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the Front Desk Agent is paid for all hours worked as required by the wage and hour laws. Working “off the clock” is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not “on the clock,” you must notify the Regional Director of People Services immediately. Similarly, the Front Desk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record. The Job Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction. Follow Hotel policies with lost and found items. Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations. Continuously promote sanitation, safety, and security efforts. Encourage Social Media/5-star compliments or reviews on OTA's. Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed. Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures. Manage reservations and room assignments, ensuring accuracy and availability. Process payments and handle guest accounts, adhering to company policies and procedures. Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction. Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel. Upsell hotel services and amenities to maximize revenue opportunities. Maintain a clean and organized front desk area, ensuring a professional appearance. Collaborate effectively with other departments to provide seamless service to guests. Follow all safety and security protocols to ensure the well-being of guests and staff. Ensure security of guest room access. Maintain confidentiality, security, and integrity of organizational data. Inspect, plan, and ensure that all materials and equipment are in complete readiness for service. Maintain knowledge of correct maintenance and use of equipment. Maintain knowledge of and comply with all departmental policies, service procedures, and standards. Access all functions of computer/software systems. Other duties as assigned. Requirements: Job Requirements Must be a United States citizen or possess a valid work permit. Must be able to read, write, and speak English. Fluency in other languages is beneficial. Must be able to accurately follow instructions, both verbally and written. Ability to work a flexible schedule that may include evenings, weekends, and holidays. Must be able to work in a fast-paced environment with urgency and empathy. Outstanding coordination and multi-tasking abilities. Professional in appearance and demeanor. Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems. Must have general computer skills including Microsoft Office and Google Suite. Must have the ability to deal effectively and interact well with guests, vendors, and team members. Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner. Ability to calculate figures and amounts using basic math. Supervision Reports to the Front Office/Desk Manager. Education and Experience High school diploma or equivalent. Previous customer service experience is required. Previous Front Desk experience preferred. Familiarity with hotel reservation systems (experience with specific systems is a plus State Alcohol Serving Certificate. Working Conditions Must be able to stand and move freely about the property for the majority of the shift. Must be able to occasionally lift, carry, push & pull up to 50 lbs. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis. While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat). Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Noise level is usually moderate.

Part-time Description FRONT DESK AGENT - PART TIME - $21.00/hourly The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests. The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values. The Front Desk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the Front Desk Agent is paid for all hours worked as required by the wage and hour laws. Working “off the clock” is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not “on the clock,” you must notify the Regional Director of People Services immediately. Similarly, the Front Desk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record. The Job Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction. Follow Hotel policies with lost and found items. Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations. Continuously promote sanitation, safety, and security efforts. Encourage Social Media/5-star compliments or reviews on OTA's. Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed. Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures. Manage reservations and room assignments, ensuring accuracy and availability. Process payments and handle guest accounts, adhering to company policies and procedures. Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction. Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel. Upsell hotel services and amenities to maximize revenue opportunities. Maintain a clean and organized front desk area, ensuring a professional appearance. Collaborate effectively with other departments to provide seamless service to guests. Follow all safety and security protocols to ensure the well-being of guests and staff. Ensure security of guest room access. Maintain confidentiality, security, and integrity of organizational data. Inspect, plan, and ensure that all materials and equipment are in complete readiness for service. Maintain knowledge of correct maintenance and use of equipment. Maintain knowledge of and comply with all departmental policies, service procedures, and standards. Access all functions of computer/software systems. Other duties as assigned. Requirements Job Requirements Must be a United States citizen or possess a valid work permit. Must be able to read, write, and speak English. Fluency in other languages is beneficial. Must be able to accurately follow instructions, both verbally and written. Ability to work a flexible schedule that may include evenings, weekends, and holidays. Must be able to work in a fast-paced environment with urgency and empathy. Outstanding coordination and multi-tasking abilities. Professional in appearance and demeanor. Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems. Must have general computer skills including Microsoft Office and Google Suite. Must have the ability to deal effectively and interact well with guests, vendors, and team members. Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner. Ability to calculate figures and amounts using basic math. Supervision Reports to the Front Office/Desk Manager. Education and Experience High school diploma or equivalent. Previous customer service experience is required. Previous Front Desk experience preferred. Familiarity with hotel reservation systems (experience with specific systems is a plus State Alcohol Serving Certificate. Working Conditions Must be able to stand and move freely about the property for the majority of the shift. Must be able to occasionally lift, carry, push & pull up to 50 lbs. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis. While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat). Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Noise level is usually moderate. Salary Description $21.00/hourly

Job Details Anaheim, CADescription Guest Service Agent/ The Night Auditor is responsible for providing attentive, courteous service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. They are responsible for completing the audit process as detailed in the checklist. They will also audit all the daily activity and report to management and discrepancies. They are also responsible for all reservation and inquiry calls during their shift. He/she is expected to actively develop excellent service skills in dealing with clients, guests, and co-workers. Physical Requirements: • Long hours sometimes required. • Light work- Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. • Ability to stand during entire shift. • Must be able to work nights and early mornings. Mental Requirements: • Must work well in stressful, high pressure situations. • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must maintain composure and objectivity under pressure. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. General Responsibility • Comply at all times with standards and regulations to encourage safe and efficient hotel operations. • Participate in all employee meeting, events and other functions required by management. • Be familiar with all policies and hotel rules, as well as hotel terminology. • Develop full understanding of hotel amenities and services. • Understand emergency procedures and be prepared to help when necessary. • Ensure personal correct and accurate cash handling while at the front desk. • Distribute or tabulate any work as outlined by management. • Perform any other duties as requested by management. Qualifications QUALIFICATION STANDARDS Education & Experience: • High School diploma or equivalent. • Excellent organization and time management skills. • Ability to communicate clearly and effectively with customers, co-workers and managers. • Knowledge of Microsoft Office, Internet and Property Management Systems • Ability to work a flexible schedule, including weekends and holidays.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Job Description Front Desk Agent - $250 Sign-On Bonus! Join the Hilton family and be the first to welcome our guests with exceptional service and a smile. We are looking for a Front Desk Agent to be the welcoming face of our hotel, providing exceptional service that embodies Hilton's commitment to hospitality and excellence. As the first point of contact, you'll play a key role in ensuring each guest's stay is seamless, comfortable, and memorable. New Team Members Receive a $250 Sign-On Bonus! Key Responsibilities: Greet and assist guests with check-ins and check-outs, ensuring a smooth and efficient process that meets Hilton standards. Manage reservations using the property management system (PMS); assist with inquiries, modifications, and cancellations. Provide prompt and professional responses to guest questions, concerns, and requests, ensuring a positive and welcoming experience. Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and support daily hotel operations. Accurately handle guest payments, including room charges and incidentals. Securely process all forms of payment. Promote and enroll guests in the Hilton Honors loyalty program, clearly communicating its benefits. Comply with hotel safety, security, and emergency procedures, along with local, state, and federal regulations. Assist with guest services, including luggage handling, transportation, and general concierge duties. Safely operate the airport shuttle, ensuring timely pickups and drop-offs in accordance with the schedule or guest needs. Qualifications: Previous customer service experience is required; experience in front desk or hospitality is strongly preferred. Excellent communication and interpersonal skills, with the ability to multitask in a dynamic environment. Familiarity with hotel PMS systems, especially OnQ and PEP by Hilton, is a plus. Strong attention to detail and a passion for guest service. Valid driver's license with a clean driving record (minimum 5 years). Availability to work flexible shifts including mornings, evenings, weekends, and holidays.

Job Description The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Are you the One? If you are a Front Desk Agent with experience handling front office reception and administration duties, this may be the opportunity for you! Primary Functions Ability to work 5 days a week and a minimum of 40 hours per week. Greet visitors warmly and make sure they are comfortable Ensure reception area is tidy Coordinate mail flow in and out of office Coordinate office activities and able to travel between stores if needed to Computer skills, able to maintain files, scanner and take detailed phone messages Efficiently handling money, checks, and other types of payment received for products sold, if need to in the future. Allow to perform a variety of duties at once Efficiently perform multi-function operations and maintain property and equipment. The ideal candidate: Responsible for handling front office reception and administration duties Reliable transportation & Valid Driver License Legally eligible to work in the United States Ability to communicate (orally and in writing) in English What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School diploma or equivalent of the same Multi-task, detail-oriented, remain service-centric Must be able to work alone. Comply with all standards. Manage time effectively Work as a team member Well-groomed and professional appearance. Good listener. Emphatic and tolerant. Rational, prudent and practical. , remain service-centric Must be able to work alone. Comply with all standards. Manage time effectively Communicate with guests and co-workers in a friendly and helpful professional manner. Work as a team member Assist with guest issues, being professional, and maintaining a hospitable caring attitude. Well-groomed and professional appearance. Effective communication skills. Good listener. Emphatic and tolerant. Rational, prudent, and practical.

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Free uniforms Health insurance The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] This is a part-time position. The pay rate is $17.50 per hour. APPLY HERE- ******************************************************************************************************************* WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! APPLY HERE- ******************************************************************************************************************* Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. These are the qualities and attributes we're looking for in this position- Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the position pays $17.50 per hour. Historically, it pays between $19 and $20 per hour across multiple locations and shifts.

Job DescriptionBenefits: 401(k) Competitive salary Employee discounts Flexible schedule Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

As a Room Attendant, you'll be responsible for cleaning and maintaining assigned guestrooms. What you will be doing • Cleaning assigned guestrooms in accordance with company standards (changing bed linen, cleaning bathrooms, vacuuming, dusting, etc.) • Replenishing amenities and supplies in assigned guestrooms • Stocking and maintaining Housekeeping cart and linen room • Reporting maintenance issues to Manager immediately • Greeting guests in hallways in a pleasant and friendly manner • Ability to clean 8 rooms or more every day Requirements • Ability to work in a fast-paced environment • Ability to perform job functions with attention to detail, speed and accuracy • Ability to move perform frequent and repetitive movements, including bending and stooping • Must be able to lift, push, and pull a moderate weight frequently • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. • Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of the minimum number of rooms assigned • Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests • Previous cleaning experience preferred • Must have the ability to work a varied schedule that may include early morning, evening and weekend shifts Experience: Housekeeping experience: At lease 1 year Schedule: • 6-8 hours per day • Holidays • Weekend availability COVID-19 considerations: Employees are required to wear a mask and must be fully vaccinated against COVID-19. Benefits $16-18/per hour Benefits include bonus, free limited stays at the hotel, paid vacation, and more.