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Front desk clerk jobs in Westland, MI

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  • Maintenance Office Assistant

    Cedar Point 3.9company rating

    Front desk clerk job in Toledo, OH

    $17.94/hour Job Status/Type: Full-time, year-round Entry to Mid-Level Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. The Maintenance Office Assistant will perform receptionist duties including greeting and receiving visitors and directing them to the proper individual and/or department, and answer, screen and transfer/dispatch calls to the appropriate personnel. This position will operate two way base radio for communication to maintenance trades and supervision, provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, date entry, creating spreadsheets, sorting and distributing mail, and monitor and maintain all associates' timekeeping, attendance tracking and entry of schedules. Additional duties include entering purchase order requests in the JD Edwards accounting system and processing packing lists and invoices as well as the distribution of open invoices. Responsibilities: Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Maintain, research, distribute and track all open invoices sent through the OnBase system. Process receipts and invoices in JD Edwards, Smartsheet and OnBase on a daily basis. Provide trouble shooting assistance with receiving issues regarding invoices not clearing in OnBase. Create and distribute monthly spreadsheet of Open Purchase orders to Leaders. Timekeeping: Review and correct all departmental labor time-clock entries in Kronos on a daily basis. Obtain all required documentations of approval for any time edit corrections. Update and maintain all maintenance division schedules. Maintain and track associates' attendance via hard cards, spreadsheet and Kronos. Work with Manager on any discrepancies. Greet and receive all visitors and direct them to the proper individual and/or department. Answer, screen and dispatch calls to the appropriate personnel while maintaining the daily call logs/work lists for all trades. Provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, typing divisional correspondence, creating spreadsheets, sorting and distributing mail and coordinating events. Assist with organization and distribution of employee incentives. Labor Distribution: Data entry of all work records on a daily basis. Qualifications: High school graduate or GED. Knowledge of office practices, computer literacy, data entry skills; proficient in keyboarding 50-55 wpm. Smartsheet, Microsoft Office and Windows based operating systems. Organization, multi-tasking and communication skills. Experience with JD Edwards, Kronos, OnBase, Smartsheet and Docusign Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
    $17.9 hourly Auto-Apply 12d ago
  • Urgently Hiring Postal Mail Processor -$72.4k average pay

    Postal Source

    Front desk clerk job in Flint, MI

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Postal Mail Processor

    Postal Jobs Source

    Front desk clerk job in Flint, MI

    NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Postal Mail Processor - Hiring Urgently

    The Postal Service

    Front desk clerk job in Flint, MI

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Desk Clerk - Part-time

    Ann Arbor District Library 4.1company rating

    Front desk clerk job in Ann Arbor, MI

    Part-time Description Department: Public Experience & Desk Service Supervisor: Department Leads Starting Pay: $19.32/hr Yes Benefits: No Hours: Part-time, minimum of 15 hours per week and maximum of 20 hours per week, as determined by library needs, including evening and weekend hours. Closing Date: Continuously accepting applications (application form required) Applying: Please do not apply directly through Indeed.com. Instead, visit aadl.org/aboutus/employment to submit an application and optional cover letter/resume. Applications are continuously accepted for this position and are reviewed when a position becomes available. Applications will be available for consideration for a period of 3 months. Please do not contact the Human Resources Office regarding the status of your application. Will be required to work evenings and weekend hours as part of the regular work schedule Position Summary Under the direction of the Public Experience & Desk Service Manager and the supervision of the Public Experience & Desk Service Leads, the Desk Clerk provides engaged and friendly service at the public desks throughout the AADL system. The Desk Clerk helps patrons with their information and circulation needs in person, on the phone, via email as well as various other forms of communication. Additionally, the Desk Clerk supports library events for all ages, and performs a variety of clerical tasks which support Library services. Essential Duties and Responsibilities include the following; other duties may be assigned: Works regular shifts on system-wide public service desks, providing ready reference services readers' advisory services and general info about the Library and its services to AADL and Washtenaw Library for the Blind and Print Disabled patrons in person, over the phone, via email and through social media networks. Serves the public by checking-out and checking-in library materials, collecting fines, issuing library cards, etc. as well as handling cash register transactions and prepares bank deposits with accuracy and efficiency. Answers Library users' questions and handles everyday problems involving interpretation of the Library's procedures in order to provide the best possible service for patrons of all ages. Monitors the appearance of the public areas during assigned shifts, and performs opening and closing procedures for the public desks at assigned locations. Provides support at Library events for all ages. Assists users in gaining access to computing resources and resolving library hardware, software and/or printing problems and logs unresolved technical problems to the electronic help desk. Performs a variety of clerical tasks, which may include pulling library materials and/or preparing materials for programs and displays. Serves on system-wide work groups and attends meetings as assigned. Contributes content to the Library's website via a content management system. Maintains a prompt and reliable attendance record. Requirements Minimum Qualifications include: High school diploma or general education degree (GED); or six or more months of related experience and/or training; or equivalent combination of education and experience. (Applicant must be 18 or older unless high school diploma or GED has been obtained.) Strong commitment to excellent public service; helpful, friendly, energetic, and adaptable. Ability to communicate effectively with a diverse public executing both verbal and non-verbal communication skills. Commitment to acknowledging and welcoming each Library patron utilizing AADL facilities as well as attending AADL events. Experience with and comfort in using and troubleshooting computers, printers and photocopiers as well as a basic knowledge of Microsoft Office and Windows protocol. Ability to work standing up for extended periods of time as well as move around as necessary while transitioning efficiently between tasks with continued attention to detail. Ability to work effectively both independently and within a team without direct supervision. Interpersonal and judgment skills necessary to work effectively with Library users, staff and visitors. Ability to complete detailed work accurately. Preferred Qualifications include: Education beyond the high school level. Successful experience working in a library or other public service/retail organization. Strong computer skills including knowledge of Microsoft Word, Excel and major web browsers. Work experience in libraries or familiarity with use of library catalogs and databases to locate materials. Experience using a library automated system. Understanding of the public library's many purposes including circulating materials and providing a variety of experiences to Library users. Knowledge and enthusiasm about the features of the library's collections. Experience and desire to work with Library users of all ages. Ability to multi-task and work under pressure. Work experience in serving the public. The above is intended to describe the major responsibilities and requirements for this position. It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements. The Ann Arbor District Library is an EEO Employer. The Ann Arbor District Library reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. Salary Description $19.32/hr
    $19.3 hourly 60d+ ago
  • Front Desk Receptionist

    Surgical Specialists Group of Michigan 3.1company rating

    Front desk clerk job in Dearborn, MI

    Job DescriptionDescription: Job Opportunity: Front Desk Receptionist - Multi-Specialty Surgical Practice (Gastroenterology, General Surgery, Colorectal Surgery, Bariatric Surgery, Minimally Invasive Surgery) We are excited to announce that our multi-specialty surgical practice is expanding! We've recently opened a new location in Garden City and are looking for friendly, dedicated receptionists to join our team. As a receptionist, you will play a key role in providing exceptional patient service. You'll be responsible for checking patients in and out during clinic days and assisting with various office related tasks on non-clinic days. We have part time and full time availability! You'll be the first point of contact for patients, helping to ensure their experience is smooth and positive. Job Details: Schedule: Hours: Monday through Friday, 8:30 am - 5:00 pm (closed weekends and holidays) Clinic Days: Mondays and Thursdays (must be available) Non-Clinic Days: Assist with office-related tasks Part-Time: 16-39 hours per week (must be available on clinic days, at least 2 days per week) Full-Time: 40 hours per week Location: Dearborn & Garden City offices. One-on-one training will be conducted at our main central office located in Saint Clair Shores. Main Responsibilities include but not limited to: Check in and out patients on our clinic days ( Typically Mondays and Thursdays at this time). Assist the doctors and residents in the rooms if needed. Make sure exam rooms remain clean and sanitized throughout the day. Answer multi-line telephone in a courteous and timely manner Schedule, cancel and reschedule appointments for routine office visits. Obtain necessary medical records and documents prior to office visits thru Epic and Cerner. Verify insurance coverage and benefits for appointments made to make sure services are covered for the dates of service Obtain e-referrals and prior authorizations prior to upcoming visits that are required for office appointments, in-office procedures, and medications Create schedules for upcoming clinic days To be involved in any assigned ongoing projects in the future. Job Type: Available Part time or Full-time Pay: starting at $17.00 per hour Full Time Benefits: Paid holidays, Paid time off and sick time, Health, Dental, Vision insurance Requirements: Education: High school or equivalent (Required) Experience: Insurance Verification: 1 year (Preferred) Customer service: 1 year (Required) Medical terminology: 1 year (Required) Computer skills: 1 year (Required) Language: Arabic (Preferred) Ability to Train at Main location: Saint Clair Shores, MI 48081: Relocate before starting work (Required) Work Location: In person
    $17 hourly 19d ago
  • Data Entry Associate

    Quality Talent Group

    Front desk clerk job in Clinton, MI

    Job Description Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems. They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models. Why Join This Team? Earn up to $18 USD/hr, paid weekly Payments via PayPal or AirTM Access to a free Model Playground to test and interact with leading AI models Flexible, remote work - no contracts or fixed hours Join a global network of experts contributing to AI advancements Incentive payments may apply depending on project terms Requirements Bachelor's degree or currently enrolled Strong analytical and problem-solving skills Ability to develop professional-level prompts Strong writing skills for clear, concise explanations Close attention to detail and accuracy Nice to Have (If Applicable) Background in literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience Interest or background in AI, machine learning, or creative tech tools What You'll Do Adopt a user mindset to create natural, real-world data Use structured rubrics to evaluate and address user needs Review, rank, and evaluate AI outputs for reasoning and problem-solving quality Contribute across multiple projects based on your skills and experience Provide clear written explanations and feedback to improve AI systems Apply now to help shape the future of safe and intelligent AI systems!
    $18 hourly 7d ago
  • Front Desk Agent

    Spark By Hilton

    Front desk clerk job in Plymouth, MI

    Job DescriptionFront Desk Agent: Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. Other duties as assigned. Job Skills: Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Communicate well with many different kinds of people. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Job Qualifications: Education HS Diploma or equivalent. Experience Minimum 3 months hospitality, general office, accounts receivable or customer service experience. Licenses/Certifications N/A
    $26k-32k yearly est. 21d ago
  • Hotel Front Desk Agent

    American Hospitality Partners LLC 4.2company rating

    Front desk clerk job in Romulus, MI

    Job DescriptionOverview We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work experience in the hotel industry, we would like to meet you. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Provide information about our hotel, available rooms, rates and amenities Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs Maintain updated records of bookings and payments Education and Experience Minimum of 1 year in Hotel Front Desk or other Service Experience Minimum of High School education, Post-High School education preferred Job Types: Full-time, Part-time Pay: $13.00 - $16.00 per hour Benefits: Employee discount Schedule: Afternoon Shift Monday to Friday Weekends as needed Work Location: In person
    $13-16 hourly 2d ago
  • Front Desk Receptionist

    Country Club of Detroit 4.0company rating

    Front desk clerk job in Grosse Pointe, MI

    Salary: The Front Desk Receptionist establishes a warm and welcome atmosphere for our Members and their guests. The primary goal of this position is to provide an outstanding customer experience and support to all Members and guests with a presentable, friendly and outstanding people skill set. Essential Job Duties: Ensuring the Membership and their guests have an exceptional experience every time Achieving maximum satisfaction and overall success through the control of quality of service Implementation and enforcement of all Club rules for members, guests and staff Creating reservations for all areas including events, dining, bridge events, racquet sports and overnight suites Coordinating room status updates by notifying Housekeeping or Maintenance of all information regarding check-outs, special requests, guestroom maintenance, etc. Follow procedures for issuing and closing safe deposit boxes used by members and guests Posting and filing all charges to Members accounts accurately Process mail, packages and messages Participating in overall Club maintenance and cleanliness; familiar with all safety and emergency procedures Facilitating switchboard and incoming calls Other tasks and assignments may be assigned outside of this job description Minimum Skills & Qualifications: Effective communication skills, verbal and written High school diploma, GED equivalent or higher required Ability to operate electronic reservation system, Microsoft Office Receptionist experience in Clubhouse operations or similar job role experience preferred Must be legally authorized to work in the United States Ability to work days, evenings, weekends and Holidays Provided Amenities: Health Dental, and Vision Insurance Life Insurance (Company Provided) Disability Insurance (Company Provided) 401(k) program Paid Time Off Holiday Bonus potential Paid Continuing Education Complimentary daily meal provided during working hours Weekly pay Employee golf privileges on select days throughout the year Discounted merchandise in Pro Shop
    $30k-35k yearly est. 8d ago
  • Front Desk Receptionist

    Oakwayne Medical Center

    Front desk clerk job in Westland, MI

    Job DescriptionSuccessful receptionist candidates will perform the following: Answer multi-line telephone system in a courteous and timely manner Schedule same-day appointments Check patients in through eClinical Complete process for checking out patients; schedule additional appointments when needed Send patients to the assigned exam room Update patient information when necessary Request insurance eligibility on appointments Verify copay amounts, update insurance plan information Send patient portal invites to parents Stock and order supplies as needed Additional duties as assigned
    $28k-36k yearly est. 24d ago
  • Front Desk Agent

    Hyatt Place Detroit Livonia

    Front desk clerk job in Livonia, MI

    Job DescriptionDescription: Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
    $26k-32k yearly est. 11d ago
  • Front Desk Agent

    Avion Hospitality

    Front desk clerk job in Livonia, MI

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
    $26k-32k yearly est. 22d ago
  • Front Desk Agent

    Sharpcontra

    Front desk clerk job in Detroit, MI

    About Us: At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail. Job Description: Sharpcontra is currently seeking a reliable and service-oriented Front Desk Agent to join our team in Detroit, MI. As the first point of contact for our visitors and clients, you will play a key role in creating a welcoming and professional environment. This position is ideal for individuals who possess strong communication skills and enjoy working in a fast-paced setting. Responsibilities: Greet and assist visitors, clients, and vendors in a courteous and professional manner Answer phone calls and direct them appropriately Manage check-in and check-out procedures Maintain an organized and tidy front desk area Handle incoming mail and deliveries Schedule appointments and maintain calendars for staff as needed Ensure security protocols are followed at all times Support administrative staff with basic office tasks Qualifications Qualifications: High school diploma or equivalent required Previous experience in a front desk, administrative, or customer service role preferred Strong verbal and written communication skills Professional appearance and demeanor Excellent organizational and multitasking abilities Proficient with Microsoft Office Suite and office equipment (printer, phone systems, etc.) Ability to remain calm and effective under pressure Additional Information Benefits: Competitive salary ($32,000 - $38,000 annually) Opportunities for career growth and professional development Supportive and team-oriented work environment Paid time off and holidays Health, dental, and vision insurance options Consistent Monday to Friday schedule
    $32k-38k yearly 60d+ ago
  • Front Desk Agent

    Crescent Careers

    Front desk clerk job in Bloomfield Hills, MI

    Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Maximize sales revenues through up-selling and marketing program Manage Guest requests, inquiries, and complaints promptly and completely Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service A Front Desk Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Front Office experience in the hotel, leisure, and/or retail sector Strong commercial/business awareness and demonstration of sales capabilities Calm, organized work ethic with the ability to prioritize and meet deadlines Excellent supervisory, inter-personal, and communication skills A passion for delivering exceptional levels of Guest service
    $26k-32k yearly est. 53d ago
  • Hotel Front Desk Agent

    Four Points By Sheraton

    Front desk clerk job in Novi, MI

    Job DescriptionBenefits: Employee discounts Paid time off Signing bonus Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly HotelFront Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $26k-32k yearly est. 27d ago
  • Front Desk Agent

    Huntremotely

    Front desk clerk job in Ann Arbor, MI

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $26k-31k yearly est. 4d ago
  • Front Desk Agent

    Lodgco Hospitality

    Front desk clerk job in Ann Arbor, MI

    Join Our Team Today! The Residence Inn by Marriott located in Ann Arbor, MI, is seeking enthusiastic Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Understanding of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Familiar with guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge about the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Ability to learn quickly and work in a fast-paced position with constant guest interaction Communication both verbal and written Computer and telephone skills Must be able to multi-task Flexibility with schedule REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Hotel or customer service experience is preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required - SUPERVISORY RESPONSBILITY This position has no supervisory responsibilities BENEFITS WE OFFER Career development & training Paid time off Travel and hotel discounts 401(k) with company match Bonus potential And more! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including nights and weekends. WHO WE ARE At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. To learn more about our growing company, please visit ************** EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
    $26k-31k yearly est. Auto-Apply 14d ago
  • Front Desk Agent

    Lodgco Management LLC

    Front desk clerk job in Ann Arbor, MI

    Join Our Team Today! The Residence Inn by Marriott located in Ann Arbor, MI, is seeking enthusiastic Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Understanding of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Familiar with guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge about the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Ability to learn quickly and work in a fast-paced position with constant guest interaction Communication both verbal and written Computer and telephone skills Must be able to multi-task Flexibility with schedule REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Hotel or customer service experience is preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required - SUPERVISORY RESPONSBILITY This position has no supervisory responsibilities BENEFITS WE OFFER Career development & training Paid time off Travel and hotel discounts 401(k) with company match Bonus potential And more! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including nights and weekends. WHO WE ARE At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. To learn more about our growing company, please visit ************** EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
    $26k-31k yearly est. Auto-Apply 14d ago
  • Front Desk Night Audit at Wyndham Garden Ann Arbor

    Wyndham Garden Ann Arbor

    Front desk clerk job in Ann Arbor, MI

    Job Description Wyndham Garden Ann Arbor in Ann Arbor, MI is looking for one Front Desk agent to join our 30 person strong team. We are located on 2900 Jackson Ave, Ann Arbor, Mi, 48103 Benefits Dental insurance Employee discount Health insurance Paid time off Vision insurance Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Available weekends and holidays Hotel or hospitality experience preferred Flexible with schedule able to be on call Resolving Conflicts and Handling complaints Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application Available shifts and compensation: Available shifts on Sundays, Thursdays, Fridays, and Saturdays. Compensation is $15.00/hour. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $15 hourly 29d ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Westland, MI?

The average front desk clerk in Westland, MI earns between $19,000 and $29,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Westland, MI

$23,000
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