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  • Operations Manager

    Servpro Team Wilson 3.9company rating

    Houston, TX jobs

    Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX. This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery. What You'll Do: Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations. Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money). Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency. Split your focus 80/20 between tactical execution and strategic growth. Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.). The Ideal Candidate: 3+ years of progressive leadership or management experience. Mitigation/Restoration experience is CRITICAL. Proven track record in a service-based industry (e.g., HVAC, Pest Control). Driven to build culture, increase profitability, and invest in people. Possesses a servant leadership attitude with a commitment to organizational values. Highly Preferred: Bilingual fluency in English/Spanish. If you are hungry for professional growth, organized, and driven by success, we want to hear from you!
    $47k-84k yearly est. 5d ago
  • Construction Manager

    Playa Bowls 3.2company rating

    Chicago, IL jobs

    ABOUT THE COMPANY Playa Bowls is New Jerseys Original Acai Shop, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300-unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand! WHAT WE OFFER Playa Bowls offers Competitive Compensation, Remote Work-Environment, Medical, Dental, Vision, Domestic Partner Benefits, Spouse & Children Benefits, 401K Plan, Health Savings Account, Paid Time Off, Paid Holidays, Flight/Hotels paid for, Incentive Bonus Plan participation, Mileage Reimbursement, Cell Phone Stipend, Company Card Provided. WHO YOU ARE The Construction Manager (CM) is a key member of the Development team, reporting directly to the Director of Construction.The role will provide oversight and assistance to new and existing franchisees in the coordination, planning and implementation of new shop construction ensuring that schedules and budgets are followed. They will also serve as the Project Manager (PM) for communication and coordination with cross-functional teams within Playa Bowls. This position may also be responsible for the oversight and execution of company owned new shop projects GENERAL DESCRIPTION * Fully Remote - Must be able to travel up to 50% of the time. * Open to candidates that are based within our national footprint in the major airport such Washington DC area, Boston, Chicago, Dallas, Houston or Phoenix RESPONSIBILITIES * Utilizes company's project management platform (FranConnect - Opener Module, along with GC project trackers) to ensure that franchisees, general contractors, architects, and engineers (A&E), national account vendors, operations, training, supply chain, and other cross-functional teams are aligned to support timely and cost-effective development. * Provides leadership in initial planning stage by collaborating with franchise owners, operators, architects, engineers, or other involved parties; use your experience and expertise to proactively identify and solve for avoidable risks across new store opening projects. * Schedules and coordinates projects in logical steps and budget the time necessary to meet each deadline. * Prepares and submits budget estimates and regularly communicates with stakeholders concerning budget progress and costs. * Ensures adherence to the budget and schedule when unexpected complications or issues arise, mobilize resources to make quick and necessary adjustments to remain on schedule and on-budget. * Plans, coordinates, organizes, oversees, and directs activities regarding the construction and maintenance of assigned structures, facilities, and systems. * Ensure safety standards and guidelines are followed on the jobsite and that all safety codes are met in construction. * Develops standards for store buildouts including criteria for approved GCs, budget formats, contracts, vanilla shell requirements and other tools necessary to ensure timely and efficient store buildouts. Support franchise owners on the development of construction budgets, identifying qualified GCs, contract negotiations, revisions, and additions and adherence to brand standards. * Collaborates with stakeholders, supervisory staff, contractors, and design professionals to discuss and resolve problems, including work procedures, complaints, and construction or design issues. * Manages and leads actions that are necessary due to delays, bad weather, or emergencies at construction sites. * Develops and maintains good working relationships with a variety of people, including owners, managers, designers, supervisors, tradespersons, and craft workers. * Performs other related duties as assigned. EXPERIENCE, EDUCATION AND BEHAVIORS * Bachelor's degree preferred in related field (Construction, Architecture or Engineering * Proficient in Google Suite, FranConnect (Franchise Management Software), and Microsoft Office for collaboration and communication * 5+ years of construction management experience with a QSR or fast casual brand opening 100+ locations annually. * 5+ years of restaurant development project management experience preferred * Thorough understanding of engineering, architectural, and other construction drawings, AIA standards, permitting processes, and building codes, particularly as pertain to restaurant construction * Thorough understanding of contracts, plans, specifications, and regulations. * Demonstrated ability to be highly organized with the ability to handle multiple projects at once * Must strive for excellence and have only the highest integrity in their intentions * Ability to make intelligent and quick decisions, work well under pressure, and when faced with unexpected occurrences or delays. * Ability to effectively multitask while analyzing and solving problems ESSENTIAL PHYSICAL FUNCTIONS * Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching. * Ability to travel up to 50% of the time * Must be able to lift up to 50 pounds occasionally * Must be able to engage in problem-solving skills to help identify and solve potential issues * Must be on call to address delays, emergencies, bad weather, and other issues at the jobsite. MISSION Inspire and support our communities one bowl at a time. VALUES Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol "Playa Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."
    $43k-57k yearly est. 20d ago
  • Construction Manager

    Roberts Resorts 4.5company rating

    Austin, TX jobs

    Full-time Description As a Project Manager, you will be responsible for leading projects to completion within set deadlines, meticulously preparing and tracking budgets to ensure costs remain aligned with initial estimates. Your role involves managing contracts and vendors, ensuring all parties meet their obligations efficiently and effectively. You will also be tasked with creating and maintaining comprehensive project schedules, facilitating timely completion of all project phases. Additionally, you will determine the scope of the project, defining clear objectives, deliverables, and milestones to guide your team and stakeholders through successful project execution. Your leadership will ensure that projects are delivered on time, within scope, and on budget, contributing to the overall success and growth of the organization. About Roberts Resorts & Communities: We operate nationally and are growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Guided by our core values of resourcefulness, integrity, passion, and epic customer service, we aim to positively impact the lives of 30,000+ families. If you're efficient, values-driven, and committed to quality, come help us deliver exceptional homes and experiences PERFORMANCE OBJECTIVES: Oversee the completion of projects within the specified deadlines, managing every phase from initiation through to closure, ensuring that projects achieve their intended outcomes. Develop project budgets, track ongoing costs against the budget, and implement cost-control measures to ensure financial objectives are met without compromising project quality. Negotiate contracts with and manage relationships with vendors and suppliers. Ensure contractual obligations are fulfilled, and materials or services are delivered on time and within budget. Create detailed project schedules, outlining all critical milestones and deadlines. Regularly review and adjust the schedule as necessary to address any delays or changes in project scope. Clearly define project scope, including deliverables, objectives, and milestones. Ensure all project stakeholders have a shared understanding of project expectations and commitments. Maintain high-quality standards throughout the project lifecycle. Implement quality control processes to ensure project deliverables meet or exceed the required standards. Lead and motivate project teams, promoting collaboration and effective communication. Assign tasks, monitor performance, and provide feedback to ensure project objectives are achieved efficiently. Proactively identify and assess potential project risks. Develop and implement strategies to mitigate these risks, minimizing their impact on the project. Requirements KEY COMPETENCIES: Complete Projects by Set Deadlines: Ensure all projects are delivered on time by closely monitoring project progress, coordinating activities, and making adjustments to the project plan as necessary. Prepare Budget and Track Costs: Develop comprehensive project budgets and continuously track expenses to ensure all costs remain within the allocated budget. Implement cost-saving measures without compromising project quality. Manage Contracts and Vendors: Negotiate contracts with vendors and suppliers to secure favorable terms. Manage these relationships effectively to ensure timely delivery of services and materials, and compliance with contractual obligations. Create and Maintain Project Schedule: Develop detailed project schedules that outline all critical milestones and deadlines. Regularly update the schedule to reflect changes and communicate updates to relevant stakeholders. Determine Scope of Project: Clearly define the scope of the project, including all deliverables, objectives, and milestones. Ensure a shared understanding among project stakeholders to align expectations and resources. Ensure Quality Standards: Maintain high standards of quality throughout the project lifecycle, from initial planning through to execution and completion. Implement quality control processes to meet or exceed project requirements. Facilitate Team Collaboration: Foster a collaborative environment among project team members, encouraging open communication and leveraging individual strengths to achieve project goals. Risk Management: Proactively identify potential risks to the project timeline, budget, or quality. Develop and implement risk mitigation strategies to minimize impact. Stakeholder Communication: Maintain regular communication with all project stakeholders, providing updates on progress, changes, and addressing concerns promptly to ensure stakeholder satisfaction. Post-Project Evaluation: Conduct thorough post-project evaluations to assess what was successful and identify areas for improvement. Use these insights to enhance future project outcomes. EDUCATION & EXPERIENCE: Bachelor's degree in business administration, management, engineering, or a related field. A minimum of 3-5 years of project management experience, demonstrating successful completion of projects from initiation to closure. Proven experience in budget preparation, cost management, and financial reporting for projects. Experience in contract negotiation and vendor management, with a strong ability to foster and maintain productive working relationships with suppliers and partners. Demonstrated ability to create, implement, and maintain project schedules, ensuring timely completion of projects. Strong background in defining project scopes, setting project objectives, and managing project deliverables. Experience in leading and motivating project teams, ensuring collaboration and efficiency. PHYSICAL REQUIREMENTS: Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands. Manual dexterity for handling paperwork and using office equipment. Clear vision and hearing for reviewing documents and communicating effectively. Capability to lift up and carry up to 50 pounds. BENEFITS: Medical, Dental, and Vision Employer Paid Life Insurance Voluntary STD, LTD, Accidental, and Critical Illness PTO and 11 Paid Holidays 401(k) Working in an inclusive community Complimentary stay at one of our resorts COMMITMENT TO DIVERSITY: Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to *********************.
    $65k-87k yearly est. Easy Apply 47d ago
  • Operations Manager

    Cameron County 4.1company rating

    Brownsville, TX jobs

    Salary: 117 - $48,087.00 Minimum Salary, or as per Compensation Policy Promotional Method. Provides oversight of operations of satellite offices, including satellite supervisory staff. Oversees inventory of equipment and risk management for the County Clerk Department's Operations. Duties include assisting the Records Management in the proper storage, retrieval and destruction of records. Positions in this class perform management support and identify needed corrective actions to resolve discrepancies; answer questions; and maintain documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Provides oversight on inventory of all County Clerk Files in the Records Management Warehouse; assists in the operation of the Records Management Imaging System. Responsible for operations of record retention of Civil, Criminal, and Confidential files for microfilming, scanning, indexing, and destruction; assists in the training of part-time employees assigned to the Records Management Department. Direct all preparation of inventory of files for microfilming and destruction; pick up office supplies and distribute to different clerks, to include the destruction of documents; assists with the disbursement of exhibits on disposed cases; and provide strict adherence to Texas State Library policy and Texas Local Government Code. Provides customer service to the general public as well as assistance to Elected and Appointed County Officials in regards to official paperwork required to be filed in the County Clerk's office; trains current and new employees; Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned Official Records functions; serves as liaison between supervisors, vendors, and other departments in regards to department policies and activities. Explains policies and procedures. Additional Functions Performs other related duties as required. Minimum Qualifications Bachelor or Associate degree or equivalent High School Diploma or GED; supplemented by five (5) years of experience in managing staff and/or administrative support work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This is a Civil Service covered position. Probationary period will follow section 2.35 of the Civil Service Rules and Regulations Handbook. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER
    $48.1k yearly 60d+ ago
  • Construction Project Manager

    Jf 4.1company rating

    Texas City, TX jobs

    The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Project Manager is responsible for managing team(s) of construction personnel who are responsible for installing, servicing, repairing structures and major components and will schedule and oversee the installation of products. This individual will ensure adherence to contract specifications and established policies and procedures as well as managing subordinate staff in the day-to-day performance of their jobs. This position will ensure that project / department milestones / goals are met according to approved budgets as well as promote and support our Mission Statement, our strategic intent, and Company policies and safety practices. Essential Functions: To provide superior service, ensure quality workmanship and greater value to customers and assist in maintaining JF Petroleum Group as the recognized leader for Installation Services. Strong Project Management and organizational skills. Oversee and verify accurate estimating. Interface with estimating department regarding change orders. Maintain a safe, clean, & organized workplace / worksite. Personnel - Emphasis on employee satisfaction, development, involvement, & empowerment. Provide all Installation personnel with a safe work environment. Verify that all equipment is clean, safe, operational, and presents The Correct Company Image. Maintain vehicle maintenance schedule. Maintain the clean and organized storage of all tools and equipment. See that job site signs are properly installed. Maintain accurate daily records of all work performed. Emphasis on customer satisfaction, quality, and cost control. Responsible for quality and timely completion of all projects. Attend pre-job conferences with an emphasis on verification of parts, equipment, and scope of work. Verify permitting for all aspects of projects. Verify the work against the Project drawings to ensure compliance Attend / Participate in weekly OPS meetings. Establish project schedule with attention to the most economical approach to projects. Monitor progress of all jobs. (Includes monitoring and scheduling of Sub-Contractors This position is directly responsible for leading employees & supervisors of the division and indirectly responsible for all employees within the division. Requirements Highschool Diploma or GED required 3-5 years of petroleum industry experience or 10 years of project management experience. Experience and knowledge of project management tools. Knowledge of Microsoft Office required. Budget building knowledge. Proficiency in planning, organizing, and prioritizing. Must possess a valid driver's license and clean driving record. Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company Physical Requirements: Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day. *The duties listed above are not meant to be all-inclusive. Management may assign or reassign duties and responsibilities at any time. JF Petroleum offers: Competitive pay 401(k) with company match Paid time off Paid holidays Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability Life insurance-company provided Bonus program eligibility Paid training for field personnel Uniforms provided for field personnel Relocation Assistance will be considered for qualified candidates *JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
    $59k-84k yearly est. 60d+ ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Broomfield, CO jobs

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $46k-64k yearly est. Auto-Apply 13d ago
  • Operations Manager

    Arbor Lodging 3.5company rating

    Champaign, IL jobs

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Operations Manager works with the General Manager to oversee day-to-day operations in the hotel. They supervise every aspect of the hotel to ensure smooth operations and maximum profit. The Operations Manager focuses on guest and associate satisfaction, expense control, and product quality. Duties & Responsibilities: Responsible for developing and maintaining practices and procedures to ensure accurate and timely financial statements. Fully responsible for aspects of all departments within the hotel. Supports and works with all department heads of hotel. Ensures the premises are in operative condition as per category of the unit to receive & serve the guests. Conducts regular operations team meetings with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback/RSTS feedback and action taken for service recovery, and any staff issues. Ensures SOP implementation in all departments and checks the same during routine operational checks. Consultant/GRM guidance to be taken wherever required. Monitors the requests of each department, the accounts receivable (collection from debtors), and the accounts payable (payable to the vendors/suppliers etc). Randomly inspects stores to check the stock in hand (quality, par stock levels, expiry, etc.). Inspects all departments with their respective Managers for SOP implementation, cleanliness, ambiance, service readiness, staff grooming & hospitality culture. Assesses and reviews customer satisfaction and service recovery process. Identifies staff learning needs and assists with development. Monitors and maintains operations & overhead cost in order to maintain maximum revenue for the organization. The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands. Requirements Qualifications: Minimum 3 to 4 years work experience in a hotel. Management experience is preferred but not required. Excellent revenue management skills; experience with budgets. P&L's and forecasting is preferred, but not required. Works with colleagues to share skills, knowledge, resources, and networks. Highly focused. Excellent communication skills. Motivated and professional in appearance and presentation. Ability to lift up to 40 lbs. with or without reasonable accommodation. Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $45,000
    $45k yearly 60d+ ago
  • Operations Manager

    U S National Whitewater Center 4.2company rating

    Charlotte, NC jobs

    Operations Managers at the Whitewater Center (Whitewater) oversee the daily operations of multiple business units. This position is an on-site, full-time, benefits eligible role that reports directly to the Director of Operations. Responsibilities Lead, motivate and support a large team within a high volume and a demanding environment. Develop, implement, and maintain quality assurance and safety protocols. Leverage business metrics and trends to drive performance and maximize profit and revenue. Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives. Be a key leader in the planning and execution of existing and new programming. Accountable for P&L of various business units. Other duties as assigned. Requirements Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent. 5+ years of experience in management and/or leadership. Experience managing P&L. Ability to think critically and be proactive. Excellent Microsoft Office skills. Flexibility to work evenings, weekends, holidays and during Whitewater events as needed. Physical Demands Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. Must be able to lift and carry at least 50 pounds. Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time. Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals Health, Dental, Vision, FSA 401(k) Paid Time Off Department Overview Marketing, Finance, and Human Resources professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally. Working at Whitewater Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
    $50k-78k yearly est. Auto-Apply 60d+ ago
  • Operations Manager

    Summit Hospitality Incorporated 3.4company rating

    Charlotte, NC jobs

    Description: SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTION SUMMARY: The PM Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount. They must also have F&B experience as they will assist in day to day operations with The Asbury Restaurant. This is a PM Operations manager position. PREREQUISITES/QUALIFICATIONS: A minimum of 2-5 years of experience with name-brand hotel/restaurant companies 2-5 years of progressive management experience preferred Service-oriented style with professional presentation and interpersonal skills Hotel/Hospitality degree is an asset Clear concise, written and verbal communication skills (English) Proficient in Microsoft & Excel High energy, entrepreneurial spirit, motivational leader. Interest in career progression in hotel/hospitality management roles F&B Experience in serving/ hosting or leading WORK ENVIRONMENT: Flexible work schedule Able to lift 25 lbs. Valid Driver's License Sitting, standing, and moving for extended periods of time Benefits: Personal time/Vacation time Insurance benefits Quarterly Bonuses Hotel Discounts Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements: DUTIES & RESPONSIBILITIES: The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt Responsible for short and long term planning and management of the hotel's Front Office operations Develop and recommend the budget, labor costs plans in collaboration with the AGM & GM of the hotel Strict adherence to the approved budget for the hotel operations Ensure proper staffing levels for customer service goals Maintain guest room inventory Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures Perform all tasks of a Front Office staff as needed to facilitate service Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections Maintain excellent communications with Housekeeping Department Maintain information on prices, rates, special packages, programs, etc. Investigate, analyze, resolve and report guest complaints in a timely fashion Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities Cover open shifts due to call offs and/or low business levels Must be able to work all shift including weekends and evenings Capable of developing and training subordinates Inspect public areas and ensure proper cleanliness Duties are subject to change and additional responsibilities/tasks may be assigned as needed
    $43k-67k yearly est. 5d ago
  • Operations Manager @ Hilton Garden Inn Durham Southpoint

    Summit Hospitality Incorporated 3.4company rating

    Durham, NC jobs

    Description: SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTION SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount. PREREQUISITES/QUALIFICATIONS: A minimum of 2-5 years of experience with name-brand hotel/restaurant companies 2-5 years of progressive management experience preferred Service-oriented style with professional presentation and interpersonal skills Hotel/Hospitality degree is an asset Clear concise, written and verbal communication skills (English) Proficient in Microsoft & Excel High energy, entrepreneurial spirit, motivational leader. Interest in career progression in hotel/hospitality management roles WORK ENVIRONMENT: Flexible work schedule Able to lift 25 lbs. Valid Driver's License Sitting, standing, and moving for extended periods of time Benefits: Personal time/Vacation time Insurance benefits Quarterly Bonuses Hotel Discounts Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements: DUTIES & RESPONSIBILITIES: The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt Responsible for short and long term planning and management of the hotel's Front Office operations Develop and recommend the budget, labor costs plans in collaboration with the AGM & GM of the hotel Strict adherence to the approved budget for the hotel operations Ensure proper staffing levels for customer service goals Maintain guest room inventory Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures Perform all tasks of a Front Office staff as needed to facilitate service Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections Maintain excellent communications with Housekeeping Department Maintain information on prices, rates, special packages, programs, etc. Investigate, analyze, resolve and report guest complaints in a timely fashion Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities Cover open shifts due to call offs and/or low business levels Must be able to work all shift including weekends and evenings Capable of developing and training subordinates Inspect public areas and ensure proper cleanliness Duties are subject to change and additional responsibilities/tasks may be assigned as needed
    $46k-73k yearly est. 25d ago
  • Operations Manager @ Hampton Inn Eastwood

    Summit Hospitality Incorporated 3.4company rating

    Wilmington, NC jobs

    Job DescriptionDescription: The Operations Manager is responsible for Hotel Operations, with direct oversight of the Guest Services manager and the Hotel Reservations Systems. This position reports directly to the Assistant General Manager and will help to inform planning and development for Front Desk, maintenance, F&B and housekeeping departments. The Operations Manager will work closely with the Guest Service Manager ensuring back-of-house operations and front-of-house operations are coordinated. The Operations Manager will work with the guest services manager to manage Front Desk staff and operations to ensure excellence in product and service is provided to all guests. Responsibilities: o Oversee day-to-day front of house operations, including housekeeping, and hotel reservations; Fill in as Rooms Inspector when needed o Oversee property management system and integration with all external systems to ensure proper function o Oversee systems used to manage guests, as well as maintenance work orders to make sure staff are utilizing these appropriately o Collaborate with General Manager as follows: o Front Desk training o Drafting Front Desk schedules to ensure appropriate staffing o Manages and motivates all front office personnel with the supervision of staffing, training, discipline, scheduling, and performance, hires employees as directed by GM o Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting. o Manages Guest Services Relations, Training, and Guest Response processes. Investigates and makes a record of guest complaints o Ensuring that product is adequately servicing guest needs and expectations QUALIFICATIONS: o Must be able to work all shift including weekends and evenings o Must have demonstrated computer skills for guest registration, reservations, reporting, etc. o A minimum of average financial comprehension to understand and interpret numbers as they apply to operations in hotels o Proficient supervisory skills o Capable of developing and training subordinates o High level of patience, problem solving skills, tact, diplomacy to defuse anger and resolve conflicts/disputes o Duties are subject to change and additional responsibilities/tasks may be assigned Requirements:
    $44k-70k yearly est. 7d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Greensboro, NC jobs

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $39k-54k yearly est. Auto-Apply 14d ago
  • Operations Manager @ the Fairfield Inn Winston Salem

    Summit Hospitality Incorporated 3.4company rating

    Winston-Salem, NC jobs

    Description: SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTION SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount. PREREQUISITES/QUALIFICATIONS: A minimum of 2-5 years of experience with name-brand hotel/restaurant companies 2-5 years of progressive management experience preferred Service-oriented style with professional presentation and interpersonal skills Hotel/Hospitality degree is an asset Clear concise, written and verbal communication skills (English) Proficient in Microsoft & Excel High energy, entrepreneurial spirit, motivational leader. Interest in career progression in hotel/hospitality management roles WORK ENVIRONMENT: Flexible work schedule Able to lift 25 lbs. Valid Driver's License Sitting, standing, and moving for extended periods of time Benefits: Personal time/Vacation time Insurance benefits Quarterly Bonuses Hotel Discounts Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements: DUTIES & RESPONSIBILITIES: The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt Responsible for short and long term planning and management of the hotel's Front Office operations Develop and recommend the budget, labor costs plans in collaboration with the AGM & GM of the hotel Strict adherence to the approved budget for the hotel operations Ensure proper staffing levels for customer service goals Maintain guest room inventory Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures Perform all tasks of a Front Office staff as needed to facilitate service Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections Maintain excellent communications with Housekeeping Department Maintain information on prices, rates, special packages, programs, etc. Investigate, analyze, resolve and report guest complaints in a timely fashion Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities Cover open shifts due to call offs and/or low business levels Must be able to work all shift including weekends and evenings Capable of developing and training subordinates Inspect public areas and ensure proper cleanliness Duties are subject to change and additional responsibilities/tasks may be assigned as needed
    $45k-70k yearly est. 26d ago
  • Operations Manager

    Corpus Christi 3.6company rating

    Corpus Christi, TX jobs

    Position OverviewThis is a high impact position within our business, we are seeking a person that has the technical and business experience and will thrive in the culture of our organization. The Operations Manager is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Operations Manager supervises the Operational Team and ensures operational KPIs, financial and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Operations Manager leads and motivates the operations team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities Responsible for the production, procurement, and planning of daily operations Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant Participates with owner/CEO in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership. Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures. Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues Supervises production staff members, estimators and claims coordinators Influences selection of vendors and manages ongoing vendor relationships Approves expenses and purchases of direct reports Communicates with all relevant employees to ensure delivery times are met Communicating process changes to relevant parties to ensure a successful business Coordinates activities that affect operational decisions and business requirements Ensuring that health and safety regulations are followed Examine financial data and use them to improve profitability, managing budgets, budgetary changes and forecasts Improve operational management systems and processes and provides training for new initiatives and technology launches Manages the growth and success of the team, providing guidance to employees Managing internal assets of the company such as equipment, materials and supplies Monitors KPIs- production quality standards and ensures process safety standards are met Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis Reviewing workloads and manpower to ensure targets are met. May recruit, train and supervise staff Job Requirements Experience in the restoration industry preferred but not required Bachelor's degree in business administration, operational management or finance preferred but not required, 3-5 years equivalent experience in similar role Ability to read, analyze and interpret general business processes as well as federal, state, and local rules and regulations and successfully apply and provide support in efforts to comply with regulations and process improvement initiatives Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing Valid driver's license and a satisfactory driving record Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations 3-5 years experience as a sales or service manager or corporate support function preferred Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities Ability to engage and motivate others to drive results Ability to manage time and workload effectively Ability to work in a team environment Excellent problem solving and communication skills, written and verbal Experience budgeting and forecasting Experience in Negotiating with suppliers/sub-contractors/vendors Familiarity with business and financial principles Knowledge of organizational improvement and operations management Strong Leadership- Proven ability and work experience as Operations Manager or similar role Outstanding organizational skills Understanding of consumer psychology, organizational behavior and knowledge of the restoration industry Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $55,000.00 per year Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
    $55k yearly Auto-Apply 60d+ ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Charlotte, NC jobs

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $39k-54k yearly est. Auto-Apply 60d+ ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Jacksonville, NC jobs

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $39k-54k yearly est. Auto-Apply 20d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Raleigh, NC jobs

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $39k-54k yearly est. Auto-Apply 42d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    North Richland Hills, TX jobs

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $41k-57k yearly est. Auto-Apply 6d ago
  • Golf Operations Manager

    Arcis Golf As 3.8company rating

    Dallas, TX jobs

    Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Summary/Objective: The Golf Operations Manager assists the management team in daily golf operations of Bear Creek Golf Club and provides world-class customer service to tournament clients, guests & members. Essential Responsibilities: Ensure daily operations of the Golf Department are carried out professionally and efficiently. Maintain a professional appearance and a positive, upbeat attitude, providing excellent customer service. Daily supervision of all outside service staff, as well as assisting Event Managers & AGMs in daily tasks. Marketing and promotion of all golf-related events. Manages the daily opening and closing of the golf operations checklist. Performs Player Assistant & On Course Service as needed. Ensure a consistent and excellent player experience by being responsive, following up promptly, and following through on commitments. Facilitate the day of tournament execution for outings and tournaments to ensure a first-class experience. Ensure the golf cart fleet is well-maintained and cleaned daily per the club's standard operating procedures. Assist in all outside operations and lead with a team mentality. Experience with computer use with proficiency in Microsoft Office software. Self-motivated with a service and customer-focused attitude. Assist with rental club procedures including weekly and monthly inventory. Positive and proactive supervisory, leadership, management, and coaching skills. Perform other daily tasks assigned by club management. Job Requirements: An ideal candidate will have an associate's degree or two years of related experience and/ or training, or an equivalent combination of education and experience. 1-2 years prior golf course operations experience preferred. Knowledge and understanding of typical golf course operations procedures. Ability to pay attention to details. Strong leadership skills. Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees. Ability to manage multiple tasks in a fast-paced environment. Ability to work in a team environment. Lifting and carrying items that are sometimes greater than (50) pounds. Position Type/Expected Hours of Work: This position is expected to work on an average of a flexible 40-hour week and at times may need to work up to a 12-hour shift. Expect to work on weekends and holidays as needed. Physical Demands: Ability to move to and from various points within facilities & outdoor environment. Continuous standing and walking for long periods of time. Ability to communicate clearly in routine conversations in person, via telephone or 2-way radio. Ability to produce information in written and verbal form. Sufficient stamina to tolerate hot, cold, humid, and rainy outdoor weather for several consecutive hours. Ability to operate all vehicles. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
    $46k-60k yearly est. Auto-Apply 60d+ ago
  • Golf Operations Manager

    Arcis Golf As 3.8company rating

    Grapevine, TX jobs

    Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Summary/Objective: The Golf Operations Manager assists the Assistant Golf Professional with activities relating to the management and operation of Cowboys Golf Club and provides friendly customer service and golfing expertise to members and guests each day. Essential Responsibilities: Ensure daily operations of the Golf Department are carried out in a professional and efficient manner. Maintain a professional appearance and a positive, upbeat attitude providing excellent customer service. Daily supervision of all outside service staff as well as assisting the Director of Golf and Assistant Golf Professional in daily tasks. Marketing and promotion of all Golf related events. Manages the daily opening and closing of golf operations checklist. Rotational management of the new 18-hole putting course amenity including daily check-in, cleanliness and organization. Performs Player Assistant/Quarterback roles as needed. Ensure a consistent and excellent player experience by being responsive, following up in a timely manner, and following through commitments. Facilitate day of tournament execution for outings and tournaments to ensure a great experience and the desire for those groups to return. Ensure the golf cart fleet is well maintained and cleaned daily per Cowboys Golf Club standard operating procedures. Assist in all outside operations and lead with a team mentality. Experience with computer use with proficiency in Microsoft Office software. Self-motivated with a service and customer focused attitude. Assist with rental club procedures including weekly and monthly inventory. Positive and proactive supervisory, leadership, management, and coaching skills. Perform other daily tasks assigned by the Director of Golf and Assistant Golf Professional. Job Requirements: Associates degree or two years related experience and/ or training, or equivalent combination of education and experience. 1-2 years prior golf course operations experience preferred. Knowledge and understanding of typical golf course operations procedures. Ability to pay attention to details. Strong leadership skills. Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees. Value all staff members. Ability to manage multiple tasks in a fast-paced environment. Ability to work in a team environment. Lifting and carrying items that are sometimes greater than (50) pounds. Position Type/Expected Hours of Work: This position is expected to work on an average of a flexible 40-hour week and at times may need to work up to a 12-hour shift. Expect to work on weekends and holidays as needed. Work Environment: This position takes place in a professional office setting, a lifestyle shop, and outside on the golf course where they will be exposed to all weather conditions for extended periods of time and daily basis. Physical Demands: Ability to move to and from various points within facilities, as well as the outdoor environment. Continuous standing and walking for long periods of time. Ability to communicate clearly in routine conversations in person, via telephone or 2-way radio. Ability to produce information in written and verbal form. Sufficient stamina to tolerate hot, cold, humid, and rainy outdoor weather for several consecutive hours. Ability to operate all vehicles. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. Team Member Lifestyle Perks! Medical, mental health, dental and vision insurance Paid time off Holiday pay Food & Beverage discounts throughout portfolio Golf & Tennis benefits Employee assistance program Career Growth Flexible Schedules Development Opportunities Perks may vary based on eligibility & location Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
    $46k-60k yearly est. Auto-Apply 60d+ ago

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