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Work from Home - Bilingual (Spanish) Senior Customer Service Coordinator - Partnership Servicing
Capital One 4.7
Saint Cloud, MN jobs
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. * 23060 (Richmond, VA) * 23320 (Chesapeake, VA) * 33634 (Tampa, FL) * 89144 (Las Vegas, NV) * 75024 (Plano, TX) * 19801 (Wilmington, DE) * 68521 (Lincoln, NE) * 56301 (St. Cloud, MN) More than just a bank, more than just a career The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good-with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is supported and empowered to be the best people, to people. That's life at Capital One. Your voice is our voice. We'll champion you. It's important for our associates to have the necessary skills and know-how to succeed in their roles and provide exceptional servicing experiences to our customers. We invest heavily in both formal and informal learning and development opportunities. Through our formal training programs and on-the-job work experience, successful associates at Capital One will: * Demonstrate the ability and willingness to learn * Possess a strong attention to detail, a positive attitude and have the ability to be flexible and embrace change * Demonstrate a strong customer focus that is rooted in empathy * Communicate effectively with peers, management and customers, using appropriate methods of communication for role * Exercise good judgment and independent decision-making skills * Ability to problem solve individual issues, guide co-workers in problem solving and solutions when needed, and identify trends in customer needs * Demonstrate exceptional listening, questioning, call control and de-escalation techniques * Be proactive, have effective time management and organizational skills * Display dependability with a solid attendance record Learn about the role Senior Customer Service Coordinators at Capital One are tasked with providing the best of the best customer service. This is your opportunity to shine through your ability to listen and understand the customer's needs, problem solve and deliver a "wow" customer experience to deepen relationships and loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways, depending on your role. * You'll advocate for our customers, problem solve and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources and experience to ensure you're up for the challenge! * You will investigate customer concerns, help create and implement process improvements and report trending customer issues. * You may support other customer service advocates, who will reach out for help with a customer issue or complaint. You'll guide other associates to the right path to solve customer concerns and provide in-the-moment feedback to ensure the associate is connected to the right resources. Successful candidates will need to complete a Language Assessment. Basic Qualifications * High school diploma, GED or equivalent certification * At least 3 years of customer service or call center experience * At least 1 year of Google Suite or Microsoft Office experience * Fluent in Spanish and English Preferred Qualifications * At least 4 years of customer service or call center experience * At least 1 year experience working in the financial industry Work from Home Technology Requirements * A secure home office environment that is free from background noise and distractions * A reliable private internet connection that is not supplied via cellular data or hotspot * A private network that is password protected where you have ownership or line of sight to every device on the network * Internet service must be provided by Cable or fiber Internet Service Provides (ISP) * Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions * ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred * To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page * Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE) or 56301 (St. Cloud, MN) and report in person, when required, with at least than 24 hours notice. We are unable to consider applicants who: * Do not maintain network-compatible internet access * Live or work beyond the 100 mile radius of their dedicated location, or * Live or work in the state of California. Your wellbeing is our priority Our benefits and total compensation package is designed for the whole person. Caring for both you and your family. Learn More. * Healthy body, healthy mind - Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance, and mental wellness support. * Save money, make money - Secure your present and plan for your future with a 401K and Stock Purchase Plan. * Time, family and advice - Flexible schedule options, paid time off, paid training and development, tuition reimbursement and even backup childcare We're united as one Together, we're on a journey to create a more equitable future for all. We believe that filling the room with unique perspectives and experiences is valuable for everyone. Learn more. Our next chapter? It's yours to write. Individually and collectively, we impact millions of people and shape the future of banking. The diverse backgrounds, voices and experiences of our associates rally around a shared sense of purpose-to make banking better for every customer. Learn about our values, work and culture. "At Capital One, we strive to attract the best people to give them the opportunity to be great." * Rich D. Fairbank, Chairman, Founder and CEO At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $49,774 - $49,774 for Sr Service & Cr Review Coord Chesapeake, VA: $49,774 - $49,774 for Sr Service & Cr Review Coord Tampa, FL: $49,774 - $49,774 for Sr Service & Cr Review Coord Lincoln, NE: $49,774 - $49,774 for Sr Service & Cr Review Coord Las Vegas, NV: $49,774 - $49,774 for Sr Service & Cr Review Coord Wilmington, DE: $49,774 - $49,774 for Sr Service & Cr Review Coord Richmond, VA: $49,774 - $49,774 for Sr Service & Cr Review Coord St Cloud, MN: $49,774 - $49,774 for Sr Service & Cr Review Coord Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$49.8k-49.8k yearly 3d ago

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Client Experience and Loyalty Manager | Remote, USA
Optiv 4.8
Detroit, MI jobs
will be fully remote and can be hired anywhere in the continental U.S._** The Client Experience & Loyalty manager will drive the strategic development, operational execution and ongoing client experience lifecycle to increase customer satisfaction, loyalty, and lifetime value, as well as reduce churn. This role sits at the intersection of marketing, sales, service, and revenue operations, collaborating across internal teams to deliver go-to-market programs and the Optiv Promise. The primary goal is to build long-term relationships with clients to develop ongoing business and increase client satisfaction. **How you'll make an impact** + In partnership with the GTM team, own the voice of the client across all channels and touchpoints and serve as the point of contact for high-value or at-risk clients + Manage client satisfaction surveys. Use data to drive continuous improvement in client interactions and service delivery + Build an ongoing feedback framework to collect and assess feedback and provide ongoing improvements + Increase referral rate, i.e., client's willingness to recommend/refer Optiv + Expand existing Client Loyalty program to improve lifetime experience + Analyze customer data to track client behavior preferences and feedback to identify trends and opportunities + Foster a culture centered around client advocacy, responsiveness, and continuous improvement + Collaborate with enablement teams to ensure alignment of training offerings + Partner with finance and revenue teams to understand ROI of client retention strategies + In partnership with Sales and Enablement, operationalize and track the Optiv Promise + In partnership with the Portfolio Manager, stay on top of industry trends, technology, and client requirements to inform strategic direction + Monitor client engagement trends to identify attrition risks early + Implement best practices for onboarding, adoption, and customer lifecycle management + Collaborate with Marketing to provide recommendations on client events and provide executive support + Collaborate with Client Advisory teams to receive client feedback on existing offerings, understand customer adoption and client satisfaction, receiving and managing field feedback + Performs other duties as assigned + Complies with all policies and standards **What we're looking for** + Bachelor's Degree preferred or a related field + 4-7 years proven customer-facing sales, relationship management, escalation management, or customer success experience, preferably within the cybersecurity industry + Confident leading meetings with external executive stakeholders, making and influencing decisions, documenting progress, and resolving issues quickly and collaboratively + Familiarity with Salesforce Reporting, Dashboards, CPQ, and Opportunities is preferred + Experience in untangling complex processes, and providing succinct, data-driven recommendations to leaders + Proven success in building and maintaining relationships with senior leaders + Ability to clearly articulate information into simple, digestible, and actionable messages across all levels of the company, including the executive team, and bring people on the journey \#LI-SM \#LI-Remote **What you can expect from Optiv** + A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (************************************************ . + Work/life balance + Professional training resources + Creative problem-solving and the ability to tackle unique, complex projects + Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. + The ability and technology necessary to productively work remotely/from home (where applicable) **EEO Statement** Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (************************************************** . If you sign up to receive notifications of job postings, you may unsubscribe at any time.
$71k-110k yearly est. 38d ago
Program Administrator - Events (Saginaw, MI)
Morley 4.3
Saginaw, MI jobs
**About the Role** Do you have: + an interest in travel and events + a strong attention to detail + are comfortable working with people + want to work from home at times + and enjoy variety? We'd love to talk to you about becoming a Program Administrator in our Meetings & Incentives group! This is an early career role in administration based at Morley in Saginaw, Michigan. We run travel programs around the world for Fortune and Global 500 clients. You'll make sure participants receive the materials and information they need to enroll in and prepare for their trips. Because of your work, they'll feel cared for and ready to have a great experience on site. **_What You'll Do_** + Support client programs and internal clients + Communicate daily with fellow associates, program participants and vendors + Oversee / coordinate the program enrollment process + Serve as a resource to answer participant questions + Facilitate accurate reporting, documentation and filing + Carry out overall administrative tasks for programs as directed **_Hybrid Schedule_** This is a hybrid role, where you will work partly from home and partly on site at our Saginaw, Michigan, campus. Please note you will work on site more frequently during the initial training period. While on site, you'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You'll also have access to our free on-site workout facility and enjoy perks such as tickets to local events. **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day. **Skills for Success** **_Required Skills_** + PC / web proficiency, including the Microsoft Office suite + Communication skills (spoken and written) - important when interacting with program participants + A positive, self-starter attitude with a solid work ethic, strong attention to detail and ability to meet deadlines + Excellent organizational and interpersonal skills **_Eligibility Requirements_** + High school diploma or equivalent + Interest in the travel and events industry + One or more years' experience in a relevant or related profession (administrative support, customer service center, banking representative or other role involving significant face-to-face / over-the-phone interaction) + Able to: + Lift 25 lbs. of meeting materials + Stand, bend, stoop and walk + Support after hours to troubleshoot if needed + **Work at our office in Saginaw, Michigan, when needed** **_Remote Work Requirements_** + High-speed internet access at home that you are able to connect to via Ethernet or landline + Secluded and distraction-free work environment **Why Join Our Morley Family** At Morley, your paycheck is just the start - add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. **_Health & Wellness Benefits_** + Medical and prescription coverage + Dental and vision insurance + Paid time off + Associate wellness program with rewards for annual checkups + Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) **_Financial Benefits_** + 401(k) with match + Flexible spending account (FSA) + Life insurance + Company-paid short- and long-term disability insurance **_Benefits to Make Your Life Easier_** + 24/7 online access to doctors through Teladoc + 24/7 nurse help desk + Patient advocacy with free 24/7 support for benefit questions and claims + Guidance for family, financial and estate planning (including wills) **_About Morley_** Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact ******************************* . Thank you for your interest in Morley. **_Notices_** + Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: ********************* and your right to work: ********************* + Click here to view Morley's CCPA Notice for applicants in California: ******************************* + Click here to view Morley's privacy policy: ************************************************
$29k-52k yearly est. 13d ago
Inside Regional Sales Account Executive - Remote Position
Towne Mortgage Company 4.2
Troy, MI jobs
Towne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry as a multi-channel, national mortgage lender. Our model is simple: RELATIONSHIP and SPEED . We are always looking for talented AEs to help grow our team. When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! If you want to work for an award-winning company with competitive compensation, comprehensive benefit offerings, and flexible work-life, you have found the right place. Grow with us! Serious candidates meeting the qualifications are encouraged to apply. Only applicants with a minimum of 2-3 years of mortgage sales experience will be considered for the role of Inside Sales Account Executive. *This job can be performed remotely in most all US States The responsibilities and qualifications for this position are outlined as follows: The Inside Sales Account Executive will play a crucial role in driving new business for Towne by establishing relationships with prospective Third-Party Origination (TPO) clients nationwide. The ideal candidate will possess the following qualifications: Responsibilities Overview: • Proficient use of Towne's Customer Relationship Management System (CRM) to effectively engage with TPO clients and facilitate new business development • Participate in onboarding and training of new client LOs and processors • Maintain regular communication with clients to understand their needs and ensure satisfaction • Address complaints promptly and aim for swift resolution to uphold the company's reputation • Proactively gather contact information for prospective LOs, processors, and broker-owners • Conduct daily outreach to prospects via cold calls, emails, texts, and social media • Utilize business intelligence/analytics for enhanced client insights • Harness marketing, CRM, and social media platforms to enhance brand visibility and product offerings • Regularly report prospecting progress to Senior Leaders • Maintain regular communication with clients to understand their needs and ensure satisfaction • Address complaints promptly and aim for swift resolution to uphold the company's reputation Experience Needed: • Minimum 2-3 years of mortgage sales experience as an Account Executive is required • Existing book of business preferred • Strong presentation skills for phone and virtual meetings • Proficiency in market research, sales, and negotiation • Familiarity with mortgage products and guidelines; ability to quickly grasp Towne's offerings • Outgoing personality with excellent communication and relationship-building skills • Exceptional organizational and time management abilities • Willingness to dedicate significant time to prospecting and cold-calling • Team player with a passion for business development and client satisfaction • Alignment with Towne's Core Values and commitment to company culture • Reliable attendance and full engagement with Towne business operations • Advocate for company culture and adherence to core values • Flexibility to support additional responsibilities and functions as needed Towne Mortgage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, disability, national origin, veteran status, or genetic information, as well as any other State or local employment protections. Towne Mortgage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
$54k-79k yearly est. Auto-Apply 60d+ ago
Training Specialist LIC
Thrivent Financial 4.4
Minneapolis, MN jobs
The Training Specialist role is responsible for facilitating in-person and/or virtual learning experiences that incorporates use of adult learning principles and recognizes different learning/work styles using existing resources or programs. This role will deliver training and measure individual progress to ensure learners can deliver business results. This role will be responsible for delivering learning solutions that cover a wide range of topics such as company orientation, industry knowledge, Thrivent product, process, and systems knowledge, as well as service skills development. This can be a remote position within the US. DUTIES & RESPONSIBILITIES: Facilitate in-person and/or virtual learning experiences using existing resources and programs. Ensure a positive, inclusive and effective learning experience for all participants to achieve intended learning objectives As requested, make moderate revisions to the existing learning materials which could include job aids, tutorials, web-based training, workshop curriculum, learner guides, articles, publications, technology tips, video, etc. based on user feedback and necessary content changes. Consult with business leaders to assess learning/development/training needs and assist with the development of the solutions and tools to address those needs. Document and maintain all training records. Monitor, evaluate and record effectiveness of training courses. Recommend and develop improvements as needed. Provide feedback to content owners, represent training interests on project teams, and recommend training approaches as needed. Provide timely follow-up to participant questions. Support the design, development, and management of effective learning and performance-focused solutions, assess business & target audience learning needs, assist with developing the learning strategy, and identifying delivery methods including the identification of innovative learning methodology. Collaborate with internal and external stakeholders to provide business context in the design, develop and implementation of relevant learning programs and solutions delivered through various channels. Identify internal and/or external emerging issues, research and analyze training and development practices, methodologies and trends and recommend new approaches. QUALIFICATIONS & SKILLS: Required: Bachelor's degree or equivalent work experience Three to five years' experience delivering training for in-person and/or virtual settings. Experience designing courses using a commonly accepted instructional design model, e.g., ADDIE. Experience writing explicitly stated learning objectives and creating lesson plans using Bloom's taxonomy. Experience using learning management systems. Intermediate to advanced skills in MS Office applications including MS Word, Excel, and PowerPoint Experience working with and influencing employees and leaders at all levels in the enterprise FINRA Series 7, 66 and SIE, and life and health insurance required or obtained within 90 days of hire/transfer Preferred: Prefer experience in coaching/mentoring in a corporate and field setting. Prefer knowledge of Thrivent and Thrivent's product solutions, tools, and platforms. Prefer experience in financial services and experience working directly with financial advisors. Pay Transparency Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $60,844.00 - $82,317.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to **************************** or call ************ and request Human Resources.
$60.8k-82.3k yearly Auto-Apply 39d ago
Portfolio Manager - Parametric
Morgan Stanley 4.6
Minneapolis, MN jobs
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit ********************** ABOUT PARAMTERIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings. This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week. ABOUT THE ROLE The Portfolio Manager is responsible for management of custom client portfolios within Parametric's Overlay Solutions team. PRIMARY RESPONSIBILITES Assist with the day-to-day management of the firm's client portfolios. Requires trading across multiple asset classes in a variety of instruments, including futures, swaps, options, FX, equities, and fixed income. Collaborate with internal and external stakeholders in the management of client relationships. This collaboration will require regular contact with clients/consultants and a thorough understanding of their investment objectives to identify solutions to solve client portfolio risks. Often involves in-depth analysis to understand relative pricing across various markets. Assist with research in support of firm's investment strategies. Participate in production of research white papers and similar publications related to investment strategies. Identify areas to improve efficiency and risk control throughout the implementation process, as well as ongoing daily risk mitigation (e.g., maintaining up to date procedures, self-reporting errors and following all trade approval checks). Stay current on market developments and related literature particularly as it pertains to overlay strategies. Other responsibilities as assigned. Job Requirements Bachelor's Degree or equivalent work experience is required CFA charter designation is highly preferred 7+ years of fund sponsor staff, consultant, portfolio manager, derivatives sales/trading, or related experience preferred In-depth understanding of listed derivatives, OTC instruments, and ETFs is preferred Strong communication, organizational, and time-management skills Proven ability to multi-task and work effectively and collaboratively in a high paced environment Ability to work independently and in a team environment Proficiency with Microsoft Office applications and Bloomberg Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Salary range for the position: $115,000 - $225,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$115k-225k yearly Auto-Apply 60d+ ago
Investment Consultant - External Wholesaler
City National Bank 4.9
Lansing, MI jobs
*ABOUT US* RBC Rochdale partners with financial advisors and their high-net-worth clients to build intelligently personalized investment portfolios. RBC Rochdale provides investment research, portfolio management, macroeconomic outlook and strategic asset allocation to help clients meet their long-term goals. RBC Rochdale, LLC is an SEC-registered investment adviser and wholly-owned subsidiary of City National Bank. *INVESTMENT CONSULTANT* WHAT IS THE OPPORTUNITY? Expand and deepen the network of Independent Financial Advisors, CPA's & attorneys referring clients to Rochdale and to communicate and meet high net worth investors who have expressed an interest in Rochdale investment services. Develops "partnering" relationships with Independent Financial Advisor, accounting firms, and estate planning firms with the objective of providing the highest level of investment management services to their clients. Performance in the role is based on the acquisition of new assets under management. WHAT WILL YOU DO? * Develop and implement programs designed to increase the quality and quantity of Independent Financial Advisors, accounting and law firms referring clients to Rochdale. * Ensure that Independent Financial Advisors are kept abreast of firm and industry developments. * Ensure that the transition from the sales process to portfolio management is smooth and accurate. * Facilitate the new accounts and account transfer process. * Handle Independent Financial Advisor and client communication. * Prepare client presentations. * Communicate regularly with centers of influence to ensure that products and services are meeting their needs, expectations and specifications. * Facilitate and conduct individual meetings and presentations in assigned territory. * Generate new assets to the firm using a highly professional consultative sales approach. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree * Minimum 5 years of financial experience preferably in Investment Management * 2 years of experience in the High Net Worth or Ultra High Net Market markets * 2 + years delivering formal client presentations * FINRA Series 7 and 63 or 66 licenses * Ability to travel 40-50% of the time *Additional Qualifications* * CFA - Chartered Financial Analyst (or in process of becoming CFA Charterholder) * Highly competitive and goal-oriented * A focus on sales and new business development * Masters Degree preferred * Working knowledge of portfolio management, including knowledge of investment techniques and asset allocation, investment research, capital market behaviors, and financial instruments generally acquired through years of investment and /or HNW related experience. * Experience in the High Net Worth or Ultra High Net Market markets * Working knowledge of financial planning, investment and/or HNW economic issues (aka "continual learner") and the ability to apply principal techniques of portfolio management, along with excellent communication skills to effectively interface with clients and investment colleagues. * Prior success in the HNW or UHNW market * Excellent communication skills * Self-motivated and self-disciplined * Strategic thinker, able to assess and recommend a course of action * Highest level of both personal and professional demeanor and ethical behavior *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-DN1 \#CA-DN1
$101.2k-172.4k yearly 19d ago
Customer Service Agent
Corporate Office 4.5
Minneapolis, MN jobs
COMPANY INFORMATION Delta Dental of Minnesota is proud to be the largest regional provider of dental benefits, serving over 7,000 Minnesota and North Dakota- based purchasing groups and 4.5 million members nationwide. We aim to provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several years and take pride in our team members for building a reputation. GENERAL SUMMARY This position is on-site (Bemidji, MN or Minneapolis, MN), remote (must reside in Minnesota), or hybrid (combination). A Customer Service Agent (CSA) is responsible for providing customer service while successfully managing a large volume of inbound telephone calls; including following communication scripts while navigating a computer, handling various topics, and serving as a liaison between our company and its customers. The CSA will combine excellent customer service and problem-solving skills, and work both independently and as part of a team. The best CSAs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They are able to put themselves in our customers' shoes and advocate for them when necessary. They are also skilled at troubleshooting problems on behalf of our customers. This position will be with Stratacor, an affiliate of Delta Dental of Minnesota. We offer extended training. Training may be in-person or virtually from your home. All Telecommuters will be required to adhere to Stratacor's Remote Work Policy. ESSENTIAL FUNCTIONS Manage customer service inquiries by verbally answering incoming telephone calls Listen to, identify, and assess customers' needs to achieve customer satisfaction Build sustainable relationships and trust with customer accounts through open, interactive, and effective communication Provide accurate, valid, and complete information by using the right methods and tools Meet customer service performance metrics (e.g. call-handling) to ensure efficient and effective service delivery Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Ensure thorough call documentation is completed Follow communication procedures, guidelines and policies Go the extra mile to engage customers Demonstrate exceptional verbal and written communication, interpersonal and active-listening skills, and the ability to prioritize issues and respond accordingly Other duties as assigned This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be assigned at any time with or without notice. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Ability to adhere to structured call center policies and procedures (i.e. attendance, quality, Health Information Portability and Accountability (HIPAA) guidelines) Demonstrate a high level of dedication, enthusiasm, and motivation Ability to listen and address customer problems effectively Exceptional verbal and written communication skills Ability to clearly communicate and speak to customers effectively to ensure a positive experience Excellent problem-solving skills Strong understanding of company products and services Ability to address customer questions and issues accurately and thoroughly An understanding and working knowledge of technology (i.e. Microsoft Office suite of products), technology applications, and phone systems Ability to prioritize and understand customer needs and adapt/respond to different types of customers to build positive relationships Ability to multitask, prioritize, and manage time effectively Ability to maintain composure, remain calm and courteous under high-pressure situations, and navigate tense situations, especially during busy hours Ability to attend extended new hire training Monday through Friday, 8:00am to 4:30pm Upon completion of extended new hire training, must have the ability to work a regular schedule Monday through Friday, with a scheduled shift working eight (8) hours per day between the hours of 7:00am to 7:00pm dependent on business needs REQUIRED EDUCATION AND EXPERIENCE Required Qualifications: High School Diploma or equivalent Experience using Microsoft Office suite of products, technology applications, and phone systems Preferred Qualifications: Bachelor's degree; or equivalent combination of education and experience Call center and/or customer service experience WORK ENVIRONMENT/PHYSICAL DEMANDS Travel Requirements: N/A Weight Lifting Requirements: 10 lbs. Sedentary Work: Prolonged periods of time sitting at a workstation while answering telephone calls and navigating a computer Telecommuting Requirements: Required to have a dedicated work area established that provides information privacy Ability to keep all company sensitive information secure Must have reliable direct high-speed internet connection RELATIONSHIPS Reports To: CSA Supervisor Directly Manages: N/A Internal Relationships: Functional Areas External Relationships: Provider, Broker, Group Administrator and Members BENEFITS AND COMPENSATION Benefits for this position include medical, dental, vision, and life insurance; disability coverage; flexible spending plans; a 401(k) plan; Paid Time Off (PTO); and Holidays and days of remembrance. Visit ******************************************************* for more information. The starting hourly rate for this position is $20.00. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, external market and internal value, including merit process and internal pay alignment when determining the salary for potential new team members. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions. EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$20 hourly 60d+ ago
Travel Staff Operations Manager - Events (Remote)
Morley 4.3
Lansing, MI jobs
**About the Role** _Are you looking to grow your career in event operations? Would you like to work on programs for a Fortune / Global 500 clientele?_ This could be a fantastic opportunity for you! Morley is seeking a remote Travel Staff Operations Manager to organize and contract travel staff for our domestic and international Meetings & Incentives (M&I) programs. You'll make sure the staff has everything they need - training, information and tools - to help program participants have an extraordinary on-site experience. **_What You'll Do_** + Oversee training, education and uniforms for 100+ travel staff + Schedule and contract travel staff + Actively solicit new travel staff for hire + Oversee uniform orders and current styles + Manage the uniform budget and overall associated costs + Initiate post-program surveys to staff and respond to concerns + Conduct performance reviews for travel staff + Manage training development and on-site training + Travel on site to manage staff on large programs + Attend weekly meetings with the M&I Management Team to review schedule and needs **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com + _TA chat hours:_ + _M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time_ + _Closed on some holidays_ + _TA will respond to a_ _fter-hours questions the next business day_ **Skills for Success** **_Required Skills_** + Excellent interpersonal skills + A positive, self-starter attitude with a solid work ethic and ability to meet deadlines + Organizational skills, strong attention to detail + Computer skills as business needs require **_Eligibility Requirements_** + Bachelor's degree (extensive travel knowledge / expertise and job-related experience can be considered in lieu of educational requirements) + Two or more years' experience in administration or human resources + Knowledge of business meeting / incentive program logistics (e.g., accommodations, transportation, food & beverage) + Able to use management skills and processes to achieve results + **Ability to travel extensively (potentially 50% of the time; varies by month)** **_Nice to Have_** + Five or more years' travel staff experience **_Remote Work Requirements_** + High-speed internet access at home that you are able to connect to via Ethernet or landline + Secluded and distraction-free work environment **Why Join Our Morley Family** At Morley, your paycheck is just the start - add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. **_Health & Wellness Benefits_** + Medical and prescription coverage + Dental and vision insurance + Paid time off + Associate wellness program with rewards for annual checkups + Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) **_Financial Benefits_** + 401(k) with match + Flexible spending account (FSA) + Life insurance + Company-paid short- and long-term disability insurance **_Benefits to Make Your Life Easier_** + 24/7 online access to doctors through Teladoc + 24/7 nurse help desk + Patient advocacy with free 24/7 support for benefit questions and claims + Guidance for family, financial and estate planning (including wills) **_About Morley_** Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact ******************************* . Thank you for your interest in Morley. **_Notices_** + Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: ********************* and your right to work: ********************* + Click here to view Morley's CCPA Notice for applicants in California: ******************************* + Click here to view Morley's privacy policy: ************************************************
$38k-62k yearly est. 12d ago
Staff Software Development Engineer In Test
Credit Acceptance Corporation 4.5
Michigan jobs
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Staff Software Development Engineer in Test (SDET), you will blend your expertise in software development and testing to ensure the quality and reliability of our software products. Your primary focus will be on leveraging strong software engineering principles to design, develop, and maintain automated testing solutions. You will collaborate closely with cross-functional teams to drive continuous improvement in our testing processes and contribute to the overall success of our software development lifecycle. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Drive the evolution and refinement of application design and architecture, embracing cutting-edge technologies and modern practices Aid in the creation and implementation of versatile testing tools and strategies tailored to accommodate diverse application types and designs Articulate proposals and garner consensus from the entire engineering cohort to enhance time-to-market efficiency. Stay abreast of diverse platforms and tools conducive to testing across the Software Development Life Cycle (SDLC). Establish, enforce, and advocate for cohesive coding, documentation, and testing standards within the team. Deploy tools for streamlined impact analysis, enabling proactive identification of change repercussions across multiple applications. Acquire proficiency in the business process domain to bolster support for organizational objectives and align technological endeavors accordingly. Fulfill team sprint commitments and actively engage in Agile methodologies, offering insights for process enhancement. Spearhead ongoing educational initiatives to elevate both design precision and code integrity while deepening application domain understanding. Engage in the talent acquisition process to ensure the selection of top-tier candidates. Assume a mentorship role, providing guidance and conducting reviews of code, designs, and documentation. Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in computer science, Information Systems, or closely related field of study; or equivalent work experience 8+ years of experience in software development and software testing, with a focus on test automation. Extensive experience in designing, implementing, and maintaining robust test automation frameworks. Ability to develop comprehensive test strategies, test plans, and test cases based on requirements, design documents, and user stories. Strong understanding of API testing principles, API mocking and virtualization techniques. Strong understanding and practical application of OOP principles such as encapsulation, inheritance, polymorphism, and abstraction to write modular, reusable, and maintainable code. In-depth knowledge of fundamental data structures (e.g., arrays, linked lists, trees, graphs) and algorithms (e.g., sorting, searching, dynamic programming). Ability to analyze algorithmic complexity and optimize code for performance. Deep Understanding of testing methodologies and experience in writing unit tests, integration tests, and acceptance tests. Familiarity with TDD practices Demonstrated leadership qualities with the ability to mentor junior team members, provide technical guidance, and lead initiatives to improve testing processes and methodologies. Effective communication skills, both verbal and written, with the ability to collaborate with cross-functional teams including developers, product managers, and SDETs Preferred: Experience in the lead role overseeing technical direction of a team of software engineering talent. Experience enabling teams with tools and practice to drastically reduce time to market. Implemented, and maintaining CI/CD Pipeline and quality gates. Experience in mobile application testing. Consistent and regular participation in the SDET community. Experience with design first API's Ability to create database objects and relationships, construct advanced queries, and optimize query performance. Familiarity with security testing concepts and techniques, including vulnerability assessments, penetration testing, and secure coding practices. Financial services industry experience Knowledge and Skills: Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day Experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Target Compensation: A competitive base salary range from $ 120,000 - $176,000. This position is eligible for an annual variable bonus of cash and equity, between 10-20%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
$120k-176k yearly Auto-Apply 18d ago
Remote Retirement Plan Compliance Analyst
Ascensus 4.3
Baxter, MN jobs
FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com. Section 1: Position Summary Compliance position that has an advanced understanding of all plan types and facilitates more complex interactions with the Plan Consultants. * We have several openings for this role.* Section 2: Job Functions, Essential Duties and Responsibilities * Ability to successfully complete and support the work outlined for the Compliance Associate roles * Reads and comprehends retirement plan provisions from plan documents, summaries of plan provisions, and related plan materials to ensure accuracy and compliance with regulations. * Understands, considers and applies legislation and regulations, including but not limited to IRS, DOL, and ERISA, when preparing, analyzing and interpreting information * Supports DOL, IRS, and Large plan audits * Supports the Plan Consultants in resolving operational and compliance issues related to qualified plans * Is responsible for plan administration, compliance and testing for identified blocks of business * Tracks and monitors job progress to ensure that all necessary data is requested and received in order to meet compliance deadlines * Prepares annual valuation and compliance reports for Clients * Provides detailed consultations with Plan Consultant in drafting plan documents, plan amendments, and other legal documents * Supports and completes assigned quality assurance reviews * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Assist with other tasks and projects as assigned Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree preferred * 3 to 8+ years of hands-on Retirement plan testing experience will be considered * Experience doing Employer Calculations * Must have experience with 5500's and other relevant documents * Experience with cash basis and/or trust accounting * Strong Word, Excel, and Outlook skills * Strong written and oral communication skills * Strong analytical and problem-solving skills * Strong attention to detail and the ability to prioritize, manage tasks and meet in connection with business operations, including related ERISA compliance matters * Associate holds Retirement Plan Fundamentals certification upon meeting eligibility requirements * QKA designation preferred but not required * Involvement or work towards associates QPA designation preferred * Prior experience with plan administration software, i.e. FT Williams or ASC preferred. The national average salary is $65,000 - $95,000, exclusive of any bonuses and benefits. This salary range represents the low and high end for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. We are proud to be an Equal Opportunity Employer Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
$65k-95k yearly 17d ago
Treasury Management Svcs Specialist 3
Huntington National Bank 4.4
Detroit, MI jobs
This Treasury Management Services Specialist 3 position in the ACH Department will assist with various functions that occur with day to day ACH processing. ACH processing is an electronic method for transferring credits and debits between financial institutions. Work hours for this position are Monday-Friday from 10:00am- 6:30pm EST. Duties & Responsibilities: Assist with processing inbound and outbound files meeting all established Federal Reserve deadlines. Meets Service Level Agreements for fraud, release date funding's, resets, risk, rejects, answering customer calls, research, GL entries, and inputs of ACH setup and maintenance in the PEP+ system. Fully cross trained and perform all department functions consistently meeting or exceeding established level of service level agreements and department standards for individual productivity and accuracy. Knowledge of ACH processing, understand NACHA rules to perform research function. Perform Quality Review on completed work. Ability to recognize and quickly fill production gaps as needed with minimal supervision. Ability to increase personal productivity levels as needed to meet the department processing deadlines. Communicates with internal colleagues and external customers via email or phone and written correspondence; exchange information and resolve ACH research issues by researching solutions and identifying the best plan of action. Manage changing priorities with ease and remain poised and professional when facing resistance or challenge. Provide excellent customer service. Adheres to Bank Policy and Procedures. Complies with Regulatory Requirements. Follows effective controls and processes to ensure risks are measured, monitored, and controlled. Ability to follow processes. Performs other duties as assigned. Basic Qualifications: High School diploma 3+ years of experience in banking/financial services Preferred Qualifications: Financial Institution related experience preferred. High degree of individual initiative and ability to work both independently and as a member of a team on multiple tasks and meet fast paced required deadlines. Excellent organization and prioritization skills with the ability to independently refocus based on changing workload. Experience working with other departments to quickly resolve outstanding items. Detail Oriented. Excellent written, verbal, and listening communication skills. MS Office Suite products (Excel, Word, Access), PEP+, TMIS, Passport, and Monarch experience preferred. #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$81k-104k yearly est. Auto-Apply 27d ago
Chief Operating Officer (COO) - Mortgage Lending (REMOTE)
Amerisave Mortgage 4.3
Detroit, MI jobs
Description AmeriSave Mortgage Corporation is one of the nation's leading direct mortgage lenders, recognized for providing low rates, transparent pricing, and a streamlined, tech-driven customer experience. For over two decades, we've empowered homeowners and homebuyers through innovative financing solutions and an unwavering commitment to service excellence. As we continue to grow and evolve, we are seeking a strategic, forward-thinking Chief Operating Officer to join our executive leadership team and help shape the future of AmeriSave. Role OverviewThe Chief Operating Officer (COO) will be responsible for leading and optimizing the day-to-day operations of the company, ensuring alignment with our strategic vision and business goals. Reporting directly to the Chief Executive Officer (CEO), the COO will provide leadership across multiple functional areas, including loan origination operations, servicing, compliance, technology, and customer support. The ideal candidate will possess deep industry knowledge, a proven track record of operational excellence, and strong leadership skills. Key Responsibilities Operational Strategy & Execution Develop and implement operational strategies, policies, and procedures that align with AmeriSave's mission, vision, and long-term objectives. Streamline processes to maximize efficiency, scalability, and profitability while maintaining a customer-centric approach. Leadership & Team Management Lead, mentor, and build high-performing teams across various functional areas, fostering a culture of collaboration, accountability, and continuous improvement. Identify and address skill gaps, promote professional development, and champion diversity, equity, and inclusion initiatives. Financial & Performance Management Oversee operational budgets, cost management, and resource allocation to meet financial targets and drive business growth. Establish and monitor Key Performance Indicators (KPIs) to measure organizational effectiveness and guide decision-making. Regulatory Compliance & Risk Management Ensure strict compliance with all regulatory requirements and industry standards, implementing robust risk management practices. Collaborate with legal, compliance, and audit teams to maintain transparent governance and mitigate potential exposures. Technology & Innovation Partner with the Chief Information Officer (CIO) and technical teams to implement and enhance cutting-edge technologies that support a seamless loan origination and servicing platform. Champion process automation and digital transformation to enhance customer experience, reduce costs, and improve turnaround times. Cross-Functional Collaboration Collaborate with Sales, Marketing, Finance, and other executive stakeholders to align operational priorities with overall business objectives. Qualifications & Experience Education Bachelor's degree in Business, Finance, Operations Management, or a related field (MBA or advanced degree preferred). Professional Experience Minimum of 10 years of senior leadership experience in the mortgage or financial services industry, with a deep understanding of loan origination, servicing, and regulatory frameworks. Proven track record of driving operational excellence, scaling teams, and implementing strategic initiatives in a fast-paced, highly regulated environment. Demonstrated success in managing cross-functional teams and delivering on ambitious performance targets. Skills & Competencies Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate diverse teams. Strong analytical mindset with a data-driven approach to problem-solving and decision-making. Excellent organizational and project management skills, with the ability to prioritize and execute multiple initiatives simultaneously. High level of integrity and business ethics, embodying AmeriSave's commitment to customer advocacy and compliance. What We Offer Competitive Compensation & Benefits Attractive executive compensation package, including base salary and performance-based incentives. Comprehensive health, dental, vision, and retirement plans. Professional Growth Access to ongoing leadership development, mentorship programs, and industry conferences to support continuous learning. **Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. ** Compensation: Annual compensation range for this position is $350,000 - $1M. Compensation commensurate with experience. Benefits: 401(k) Dental insurance Disability insurance Employee discounts Health insurance Life insurance Paid time off 12 paid holidays per year Paid training Referral program Vision insurance AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Consumer Privacy Act Disclosure Acknowledgment Employment Applicants, New Hires, and Employees Residing in California AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
$116k-150k yearly est. Auto-Apply 60d+ ago
National Sales Consultant - Annuities
Ameriprise Financial 4.5
Minneapolis, MN jobs
Apply to join our Annuity National Sales Desk, a fast-paced and exciting group that serves as the foundation of the sales organization. Help advisors make informed recommendations, build your soft and hard skills, and build a reputation and momentum for a future on a team with strong upward mobility for high performers. This team is best for those with strong verbal communication skills, a passion for learning, and an interest in learning how to position annuities in the modern investment environment. As an Annuity National Sales Associate, you will promote RiverSource annuity products with Ameriprise Financial advisors, primarily via an inbound phone queue. You will also make selective proactive outbound calls. Using discretion and judgment, through a quality sales call conversation, associates will match annuity product solutions to client's needs and goals. This is a first step into a career as a wholesaler. Remote work considered for qualified, licensed candidates located outside of Twin Cities metro. Key Responsibilities: Learn and become an expert in RiverSource annuity products and strategies. Build and maintain relationships with the wholesaling team. Engage with Ameriprise advisors to learn how RiverSource annuity solutions fit into the financial planning process. Answer calls via an inbound phone queue. Answer questions about our product line up. Use effective questioning to match our product solutions to client's retirement and legacy needs. Run illustrations and product proposals and teach advisors how to use these tools to present our solutions to their clients. Follow up as needed to assist in closing the business and finding new opportunities. Partner with wholesaling teams to identify proactive callout opportunities and determine desired outcomes. Examples include driving event attendance, notifying advisors of updated licensing requirements, and other ways to assist wholesaling teams. Pass all required exams and keep current on all FINRA and state insurance training and CE requirements. Required qualifications: Bachelor's degree or equivalent work experience Active Series 6 State Securities agent registrations (Series 63) Life and Health Insurance License If licenses are not actively held, they must be obtained within 120 days of start date. If multiple exams are required, will be done consecutively with an additional 90-day window after successfully passing each exam). Ability to build strong relationships Excellent communication and influencing skills Preferred qualifications: Knowledge of insurance and annuity products Experience in the financial services industry, financial sales, or financial wholesaling Ability to work on a sales and results driven team Effective presentation skills About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated hourly rate for this role is $23.55/ hour. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Sales Line of Business RSA Annuities
$23.6 hourly Auto-Apply 14d ago
Universal Banker II / Loan Officer
SMW Financial Credit Union 3.8
Lino Lakes, MN jobs
Universal Banker II / Loan officer Who we are SMW Financial Credit Union was established in 1953 to assist members' financial needs in a credit cooperative. Our mission is to build trusted relationships and strong financial futures for our members. Membership is open to anyone who lives, works, worships, goes to school, or volunteers in Anoka, Hennepin, Ramsey, or Washington Counties of Minnesota. We play an active role in supporting those communities through volunteerism and financial education. offer everything from home-buying seminars to loan and deposit products, to investment services, to free financial advice to our members. At SMW, you're part of a team that is energetic, hardworking, and dedicated. We're proudly building the best possible team to serve the needs of our members. Our philosophy is member-centric - loyal members are the key to our success, so we are service-oriented team players with strong interpersonal skills, and great attitudes and are adaptable to a changing environment. We hold to the adage “hire for attitude and train for skill.” Founded on the credit union motto of “people helping people,” we look for candidates who want to make a difference. We have the tools and training for the right individuals to live our member-centric philosophy - to build trusting relationships and strong financial futures. Description SMW Financial Credit Union has an immediate need for a Universal Banker II/Loan Officer at our Lino Lakes branch. New hires will receive a $1000.00 sign-on bonus ($500 after 90 days, $500 aftwr 180 days). This position is responsible for establishing and strengthening member relationships by acting as a trusted advisor in identifying sales opportunities beneficial to each member. A Universal Banker II is responsible for opening and closing accounts, originating, underwriting and closing loans, cross selling products and services by providing personal and excellent member service. In addition, this position acts as back-up to the frontline staff as business needs dictate. Minimum Qualifications High School Diploma or GED 2 years of banking and lending experience Background study and credit checks required Proven sales experience Previous experience meeting lending goals Ability and willingness to work out of our Maplewood branch as business needs dictate Proficient knowledge of MS Office Software High degree of accuracy and close attention to detail Excellent verbal and written communication skills Ability to problem solve and multitask in a busy environment while maintaining a member focused professional demeanor. Proven team player Ability to sit or stand for long periods of time The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time Benefits: At SMW, we emphasize the importance of teamwork, an ongoing commitment to learning and training, and a positive work environment. Employees receive generous and comprehensive benefits packages which include: 401(k) 401(k) matching Dental/Vision insurance Flexible spending account and health savings account Traditional and High Deductible health plan options available including no-cost plans. Life insurance Paid time off, including Federal Holidays Employee Assistance Program Optional AFLAC supplemental insurance Education and training opportunities Physical setting: Office Schedule: 7.5-8 hour shift Weekend availability, typically once every 5 weeks (Working from home answering phone calls Saturdays 8:45-12:15) Supplemental pay types: Signing bonus Ability to commute/relocate: Lino Lakes, MN 55014: Reliably commute or planning to relocate before starting work (Required) Application Question(s): In your recent work history have you worked for the same employer for at least one year? Do you have access to reliable transportation? Education: High school or equivalent (Required) Experience: Sales: 1 year (Required) Cash handling: 1 year (Required) Banking: 2 years (Required) Microsoft Office: 1 year (Preferred) Work Location: One location, occasionally may work at our Maplewood office.
$30k-37k yearly est. 60d+ ago
Consumer Loan Originator - Portland Branch Hybrid
PFCU 3.1
Portland, MI jobs
Consumer Loan OriginatorSummary To assist the credit union in achieving its mission statement: “ PFCU WILL DELIVER FINANCIAL WELL-BEING WITH VALUE, CONVENIENCE AND EXCEPTIONAL SERVICE”. The Consumer Loan Originator is responsible to make outbound phone calls to members regarding various items ranging from general services to presenting specific targeted sales opportunities. Additional responsibilities include accurate processing of applications for new accounts, loans, and other products and services received through all member channels. Support, model & adhere to PFCU's Service Standards as outlined in My MARC. This role is a hybrid position with requirements to report to the Portland Brand headquarter. Essential Functions, Duties, & Responsibilities Make contact with members in order to support sales or promotional campaigns in order to deepen relationships or cross-sell additional PFCU products or services, including initiating outbound contact on new indirect loan memberships or on-boarding for new memberships from the online account opening process. Promote and provide loan products by outbound calls. Analyze member's credit data, financial situation and financial goals. Follow-up and maintain pending loan queue. Maintain loan information and follow-up documentation. Proactively identify any financial need and educate members on each possible solution. Assist members with in-depth questions about their accounts. Accurately process incoming applications for new accounts, loans, and other products and services. Responsible for the timely processing of loan applications and serve as the member liaison between loan origination and loan closing. Engage in continuous learning to maintain an adequate level of knowledge in all areas of responsibility. Demonstrate sensitivity, support, respect, flexibility, dependability and timeliness in order to take personal responsibility and accountability for actions and performance. Build a deeper relationship with the member by cross selling other credit union products and services. Meet or exceed established minimum performance expectations. Provide regular reports (as requested) regarding efforts and results. Maintains on-going communication with supervisor, informing individual of all pertinent problems, irregularities, new developments, changes and other important information within the area of responsibility. Demonstrate enthusiastic support of corporate mission, core values and long term objectives. Seek training opportunities to develop or enhance through training, conferences, reading etc. Willingly participate in and attend educational functions and meetings as requested by management Perform all other duties as assigned. Regulatory Compliance Follows regulatory and policy compliance requirements which would include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC), Red Flag and Anti-Money Laundering (AML) Regulations, and other compliance related policies. Confidentiality This position requires maintaining confidentiality with regard to non-public information about our members, employees and the Credit Union. We must protect the confidentiality of member information. Financial transactions are confidential and private. With account access, employees are to handle member information responsibly and confidentially. Security To ensure the safety and security of all employees, employees must follow all security policies and procedures at all times. Security is the responsibility of all employees. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements High School Graduate or equivalent Work Experience A minimum of two (2) year experience as a Loan Member Service Pro at PFCU or Consumer Lending Processor, Indirect Lending Processor or Universal Employee.Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, clients, members, and the general public. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have the capability to deal with problems involving concrete variables in standardized and non-standardized situations. Other Skills & Abilities Ability to creatively structure good performing loans within PFCU policies and procedures. Excellent understanding of lending policies and procedures. Able to make decisions and recommendations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, and feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stand. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in work environment is usually moderate. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to risk of electrical shock. Mental Demands The employee is frequently required to use alertness, precision, resourcefulness, problem solving, numeric calculations, persuasiveness, auditory perception, memory, creativity, judgment, writing ability, reading ability, reasoning, imagination, patience, visual perception, comparing, and analyzing. PFCU is and equal opportunity employer.
$38k-49k yearly est. 45d ago
Specialist - RMS Engineer
Eaton Corporation 4.7
Jackson, MI jobs
Eaton's AER Aerospace Group division is currently seeking a Specialist - RMS Engineer. This is a remote position with the requirement to reside within 50 miles of one of the following Eaton locations; Fort WorthTX, Euclid OH, Davenport IA, Irvine CA, Jackson MI, Jackson MS, Los Angeles CA, Orchard Park NY, Grand Rapids MI, Bethel, CT, Glenolden PA, Charleston SC, Beltsville MD The expected annual salary range for this role is $109000 - $159000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: Position Overview Eaton Corporation, Industrial Sector, has an opening for a Reliability, Maintainability and Safety Engineering. This position will report to the Reliability, Maintainability and Safety (RMS) group focusing on driving robust design and Design for Reliability practices into product development as well as leading certification compliance for all Aerospace programs globally. The Aerospace RMS team is part of Fuel and Motion Control (FMC) Division. This position is responsible for leading comprehensive system reliability, maintainability and safety programs across all 4 Aerospace divisions. The role involves analyzing data, conducting RMS assessments on both component and system levels, and offering valuable insights and feedback to customers within and outside the organization. This position is also responsible for driving deployment of new tools and processes within the organization (e.g., Design for Reliability (DfR), Design for Safety (DfS), or Design for Six Sigma (DFSS) deployment). Job Responsibilities: * Develop a comprehensive system reliability and safety program plan, interfacing with Program Management to align key dates, resources, and milestones. * Tracking and reporting progress to deliverables and developing recommendations for program gate decisions. * Quantify system reliability and safety requirements based on customer wants/needs, and competitive benchmarking information. Allocate reliability and safety requirements to subsystem and component teams. * Have a general understanding of reliability estimation methods, such as Reliability Block Diagrams, Fault Trees, MIL-217, and others. * Lead complex reliability and safety analyses, either individually or through team efforts. * Understand basic aerospace safety standards (DO-178C and DO-254A). * Understand basic state of the practice methods for aircraft certification (ARP4754 and ARP 4761). * Guide the development of design Critical to Quality (CTQ) measures of program success based on customer wants/needs. * Lead a comprehensive risk management process - including leading DFMEA, robustness models (P-diagram), and a program risk management log, promoting early identification and resolution of risk. * Define and execute system and component design validation plans and reports (DVP&R), including accelerated life testing and life test data analysis. * Managing a reliability growth plan, utilizing reliability analysis tools to calculate system and component reliability growth. * Support Failure Reporting, Analysis, and Corrective Action System (FRACAS) process, driving continuous improvement through a statistical problem solving approach * Present reliability program status to external customers. * Mentor other engineers in DFSS and reliability disciplines; provide formal training on selected topics in DFSS and Reliability. * Assure effective use of the proper product assurance tools and processes for Aerospace programs * Develop strong network and usage of global capabilities. #LI-LD1 Qualifications: Required (Basic) Qualifications * Bachelor's degree in engineering in accredited institution * Minimum 10 years of experience in a technical role (mechanical and electrical experience on military aircraft) * Minimum 4 years of experience in new product development programs, including product launch phase * Experience working with reliability/safety teams, product development teams, with internal and external customers * Experience with reliability modeling, FMEAs/FMECAs, fault tree analyses, and analyzing large data sets * No relocation is offered for this position. All candidates must currently reside within 50 miles of Fort Worth TX, Euclid OH, Davenport IA, Irvine CA, Jackson MI, Jackson MS, Los Angeles CA, Orchard Park NY, Grand Rapids MI, Bethel, CT, Glenolden PA, Charleston SC, Beltsville MD to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. * Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. * You must be a U.S. citizen to be eligible and considered for this position pursuant to applicable U.S. Federal Government contract requirements. Preferred Qualifications * Knowledge of fuel, hydraulic, inerting and/or oxygen aircraft systems * Statistical tools knowledge (DoE, Weibull, Minitab) * Knowledge of the DFMEA, Risk log, and 8D process * Experience with ALT/HALT/HASS methods * Experience with Windchill Quality Solutions or similar RMS software We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
$109k-159k yearly 19d ago
Regional Account Executive (South US Regions) - Remote
Towne Mortgage Company 4.2
Troy, MI jobs
Towne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry; as a multi-channel, national mortgage lender. Our model is simple, RELATIONSHIP and SPEED . We are always looking for talented AEs to help grow our team. When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! If you are looking to work for an award-winning company, with competitive compensation, comprehensive benefit offerings, and flexible work life, you found the right place. Come grow with us! *This job can be performed remotely in the following US States; Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, Tennessee, and Texas Position Overview: The Regional Account Executive (“AE”) will be responsible for building a network of mortgage brokers, mortgage bankers, community banks, credit unions, and AG banks to generate production volume to meet channel goals. The AE will have access to a full array of mortgage products including Conventional, FHA, VA, USDA, 203K, manufactured housing, Jumbo, and select non-QM products. The AE will also be supported by a customer-centric Fannie, FHLMC, and GNMA seller servicer. Duties & Responsibilities Overview: Manage the mortgage process from client approval through loan closing Discover new sales opportunities through networking and turn them into long-term partnerships. Create detailed business plans to facilitate the attainment of goals and quotas. Remain in frequent contact with the clients in your responsibility to understand their needs. Respond to complaints and resolve issues aiming at customer contentment and preserving the company's reputation. Submit call reports to Towne as requested. Negotiate agreements and keep records of sales and data. Train additional Account Executives as may be deemed appropriate occasionally by the company. Requirements Overview: Experience as an Account Executive or in another sales/customer service role. Knowledge of market research, sales, and negotiating principles. Common knowledge of conforming/government products. Outgoing personality, excellent communication/presentation skills, and the ability to build relationships. Organizational and time management skills. Willing to call on mortgage brokers and small banks throughout the targeted market. Willing to work whatever hours are necessary to accomplish the task at hand; that of providing a steady flow of wholesale business to Towne. Work harmoniously and effectively with others. Passionate about meeting the client's needs. Towne Mortgage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, disability, national origin, veteran status, or genetic information as well as any other State or local employment protections. Towne Mortgage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
$71k-100k yearly est. Auto-Apply 60d+ ago
Chemical Regulatory Coordinator Bilingual (Remote)
Environmental Science 3.7
Maplewood, MN jobs
Shift: Monday through Friday, 8:00AM - 5:00PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. SUMMARY: Responsible for documentation and implementation of safety guidelines which provide coverage for multiple areas of operations, sampling, audits, assessments, reporting, administration, and related areas. Compensation: $22.00 - 24.00 per hour ESSENTIAL FUNCTIONS: Provides a variety of EHS support with knowledge covering multiple areas of operations, including sampling, audits, assessments, reporting, administration, and related areas; involves more intermediate to complex EHS areas. Interprets data to support staff and management regarding EHS policies, programs, and practices Understand and identify PPE regulatory product certification/Registration requirements Lead change management projects for regulatory packaging and labeling (ex. ISP, NOM, IRAM, etc.) Support US plant audits Education and Experience: Bachelor's degree in industrial hygiene, safety, chemistry, chemical engineering, environmental sciences, or a closely related field; 1-2 years of safety or Chemical Regulatory affairs experience, Preferred Required Knowledge and Skills Review of translation of documents needed for regulatory for accuracy (CoC and DoC, UIs, packaging, labels, technical data sheets) Support during US plant audit Central point of contact to coordinate and support regulatory documentation needs for tenders and local registrations (e.g. test reports, DoCs, etc). Review translations for quality Regulatory background/experience Interest in/experience in digital systems, software, generative AI, and data visualization Experience with certification/registration requirements for PPE Bilingual in English and Spanish Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws. U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws. U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens.
$22-24 hourly Auto-Apply 60d+ ago
City Experience Manager, San Francisco - Velocity Black (Remote)
Capital One 4.7
Lansing, MI jobs
Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. **What You'll do:** + You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'. + Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community. + Growing the community of high performance, HNW members in San Francisco + Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs. + Owning the Content & Engagement strategy for your city's member cohort. + Overseeing the conceiving of and execution of regular member events at inspired locations in your city. + You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations. + You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does. + You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude. **Basic Qualifications:** ** ** + High School Diploma, GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA **Preferred Qualifications:** + Strong relationship building skills, customer focus and ability to collaborate + Strong interest and knowledge of the hospitality market and industry + Ability to work quickly and efficiently under pressure **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $122,100 - $139,400 for Manager, Concierge Specialist Richmond, VA: $122,100 - $139,400 for Manager, Concierge Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$122.1k-139.4k yearly 60d+ ago

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Genisys Credit Union
Genisys Credit Union Remote Jobs

Updated January 24, 2026

Genisys Credit Union Remote jobs - 479 jobs

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Consumer Loan Originator - Portland Branch Hybrid

Specialist - RMS Engineer

Regional Account Executive (South US Regions) - Remote

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City Experience Manager, San Francisco - Velocity Black (Remote)

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