Customer Service Expert jobs at Gerald Group - 155 jobs

Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: * $20.00 (Union Collective Bargaining Agreement PayScale) o Starting pay $20.00 with progression to $21.00 over 1 year. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Must be bilingual in Spanish and English + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Bilingual in Spanish and English + Must be able to work shifts or flexible work schedules as needed, including overtime. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 6613 Pay Group: X58 Cost Center: 55835 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Description Part Time Bilingual ReservationistTransdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: CBA Position: Position Subject to Collective Bargaining Agreement: • $20.00 (Union Collective Bargaining Agreement PayScale) o Starting pay $20.00 with progression to $21.00 over 1 year. Benefits include: • Vacation: up to 14 days per year • Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.Key Responsibilities: Answer customer calls and input ride information using a computerized scheduling system Enter new customer information and changes into the system. Data entry into spreadsheets and databases. Communicate late vehicle service and verifying “No Shows” with customers. Must be bilingual in Spanish and English Resolve service-related complaints. Create daily route maps of the reservations for the drivers. Other duties as required. Qualifications: High school diploma or GED required. 2 years reservationist or customer service experience. Computer literate Excellent communication and listening skills. Bilingual in Spanish and English Must be able to work shifts or flexible work schedules as needed, including overtime. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements:The essential functions of this position require the ability to: Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. TransdevU.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy

**City:** Chicago **State/Province:** IL **Country:** United States **Division:** Corporate **Job ID:** 13958 Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams. Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package. **Responsibilities:** + Responds to a minimum of 40 calls per day in an inbound call center. + Maintain a strong performance against established key performance indicators. + Input and modify customer orders in SAP system. + Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. + Track order shipments and provide proof of delivery upon request. + Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. + Process document requests. + Process credit and debit memo requests that fall within department policy. + Answer common product questions as first line of response. + Resolve transactional discrepancies and customer complaints. + Other duties as assigned. **Qualifications & Requirements:** + High School Diploma or GED. + Minimum 1 year experience in an inbound call center, preferred. + Effective verbal and written communication skills. + Basic computer skills and the ability to navigate company internal and external websites. + Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel. + Basic maintenance, repair and operational (MRO) product knowledge is preferred. + SAP experience, a plus. + Possesses entry-level problem solving skills. + Previous manufacturing/distribution and sales experience a plus. + Ability to maintain customer-focus and multi-task in a fast-paced environment. The hourly rate for this role is $21.50. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

**City:** Chicago **State/Province:** IL **Country:** United States **Division:** Corporate **Job ID:** 13962 Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams. Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package. **Responsibilities:** + Responds to a minimum of 40 calls per day in an inbound call center. + Maintain a strong performance against established key performance indicators. + Input and modify customer orders in SAP system. + Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. + Track order shipments and provide proof of delivery upon request. + Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. + Process document requests. + Process credit and debit memo requests that fall within department policy. + Answer common product questions as first line of response. + Resolve transactional discrepancies and customer complaints. + Other duties as assigned. **Qualifications & Requirements:** + High School Diploma or GED. + Minimum 1 year experience in an inbound call center, preferred. + Effective verbal and written communication skills. + Basic computer skills and the ability to navigate company internal and external websites. + Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel. + Basic maintenance, repair and operational (MRO) product knowledge is preferred. + SAP experience, a plus. + Possesses entry-level problem solving skills. + Previous manufacturing/distribution and sales experience a plus. + Ability to maintain customer-focus and multi-task in a fast-paced environment. The hourly rate for this role is $21.50. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

**City:** Chicago **State/Province:** IL **Country:** United States **Division:** Corporate **Job ID:** 14012 Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams. Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package. **Responsibilities:** + Responds to a minimum of 40 calls per day in an inbound call center. + Maintain a strong performance against established key performance indicators. + Input and modify customer orders in SAP system. + Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. + Track order shipments and provide proof of delivery upon request. + Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. + Process document requests. + Process credit and debit memo requests that fall within department policy. + Answer common product questions as first line of response. + Resolve transactional discrepancies and customer complaints. + Other duties as assigned. **Qualifications & Requirements:** + High School Diploma or GED. + Minimum 1 year experience in an inbound call center, preferred. + Effective verbal and written communication skills. + Basic computer skills and the ability to navigate company internal and external websites. + Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel. + Basic maintenance, repair and operational (MRO) product knowledge is preferred. + SAP experience, a plus. + Possesses entry-level problem solving skills. + Previous manufacturing/distribution and sales experience a plus. + Ability to maintain customer-focus and multi-task in a fast-paced environment. The hourly rate for this role is $21.50. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams. Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package. Responsibilities: * Responds to a minimum of 40 calls per day in an inbound call center. * Maintain a strong performance against established key performance indicators. * Input and modify customer orders in SAP system. * Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. * Track order shipments and provide proof of delivery upon request. * Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. * Process document requests. * Process credit and debit memo requests that fall within department policy. * Answer common product questions as first line of response. * Resolve transactional discrepancies and customer complaints. * Other duties as assigned. Qualifications & Requirements: * High School Diploma or GED. * Minimum 1 year experience in an inbound call center, preferred. * Effective verbal and written communication skills. * Basic computer skills and the ability to navigate company internal and external websites. * Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel. * Basic maintenance, repair and operational (MRO) product knowledge is preferred. * SAP experience, a plus. * Possesses entry-level problem solving skills. * Previous manufacturing/distribution and sales experience a plus. * Ability to maintain customer-focus and multi-task in a fast-paced environment. The hourly rate for this role is $21.50. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Responsibilities How will you make an impact? Responsibilities Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner May work in the Baggage Service Office to track the location of baggage and handle passenger questions Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Must be customer focused, detail oriented, and interested about the airline industry Able to communicate in a clear, polite, and friendly manner Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Provide efficient, friendly service to all of our customers Promote and sell air travel with American Eagle and American Airlines and/or one of our contracted carriers Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times Complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability, and in-flight supplies Determine flight close-out time and prepare, complete, and check various flight forms for accuracy Conduct agent observations and associate activities Administers local training programs and is responsible for scheduling, manpower utilization as well as maintaining a safe, dependable and consistent operation Maintains supplies and inventory control logs Prepares customer correspondence, investigates discrepancies, and compiles statistical data for reports Assist management in the completion of administrative duties and to acts as a company representative when assigned In this role the employee may be subject to engine fumes, vehicle emissions, dust, and engine noise Responsible for standing, using finger dexterity, typing, climbing, and descending stairs numerous times a day Check baggage and parcels weighing up to 75 lbs. which involves carrying, bending, lifting, and turning Meet arriving aircraft by standing to operate a mobile mechanical jet-bridge with a length of up to 110 ft. and weighing approximately 57,000 lbs It is required that the agent can use depth perception and peripheral vision to extend and position jet-bridge observing all stationary and moving vehicles in the immediate area Open and close aircraft cabin doors, without assistance, by pushing, pulling, reaching, bending and twisting Communicate effectively with operations lead and management to coordinate the handling of late arriving connecting passengers and their bags. Inform departing gate agents and leads about the status of connecting passengers to minimize unnecessary rebooking and ensure smooth transitions. Provide exceptional customer service to passengers, addressing their needs and concerns promptly. Collaborate with various departments to ensure timely and accurate information flow. Monitor and manage passenger flow to optimize operational efficiency. Maintain accurate records and documentation of passenger interactions and operational activities. Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Must possess at least one form of TSA-acceptable identification for business travel purposes. Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs. Must be customer focused, detail oriented, and interested in the airline industry Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Possess the legal right to work in the United States Demonstrated ability to communicate verbally and in writing Strong organizational, interpersonal, negotiation, and leadership skills preferred Above average attendance preferred Ability to read, write, fluently speak, and understand Spanish (in some locations) preferred One year of customer service experience preferred Prior training and/or curriculum development experience preferred Experience using Word and Excel preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Support Representative at our Northlake, IL terminal. Monday - Friday, 11:00PM - 8:00AM Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company. Responsibilities ESSENTIAL FUNCTIONS: Field inbound emails, chats and calls providing exceptional customer experience Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickups and completing deliveries Educate, when possible, self-service options available to Customers Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day Conduct account research & document fulfillment request Perform other duties as needed Excellent communication and active listening skills. May require occasional travel Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent communication skills- verbal, written & active listening Excellent Mindset Detail-oriented Proficient in Microsoft applications along with proficient computer systems and data entry Excellent attendance Strong problem-solving and conflict-resolution abilities. Patience and empathy to handle stressful situations calmly. Ability to multitask, manage time, and stay organized. Ability to work both independently and as part of a team WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

Together, We Own it! Start your employee owner journey with Shorr Packaging. The Customer Support Representative I is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites. Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers. Responsibilities Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels. Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered. Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems. Release customer sales orders from Shorr's Order Manager portal to Sxe. Review and maintain the open order report to ensure orders are invoiced in a timely manner. Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment. Administrative Tasks: Setting up new customer accounts and ship to's in Shorr's ERP system. Add customer contacts and other account updates in Shorr's CRM. Manage customer requests for packing lists, BOL's, and POD's Create manual invoices for customers and/or process invoices in customer portals as required. Problem Resolution: Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers. Resolve sales order and invoice rejections in customer portals. Other duties may be assigned. Shorr Packaging does not provide work authorization sponsorship for this position. The targeted compensation for this position is between $22 - $25 per hour, depending on skills and experience of the selected candidate. Requirements Associates Degree or equivalent experience required Experience with MS Word, Excel, Outlook and Salesforce. Knowledge of ERP, CRM and ecommerce platforms is a plus. Prior data entry experience in an ERP and/or ecommerce platform. Demonstrated ability to work with detailed information. Excellent communication skills and ability to work in a fast-paced team environment. Demonstration of excellent organization skills while managing time sensitive processes. Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands. Experience in the packaging or related industry is a plus Benefits Employee Stock Ownership Plan (ESOP) - Together, We Own It! Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages Competitive hourly rate plus targeted annual bonus plan Generous PTO with vacation, sick and floating holidays. 401K plan plus matching Team based Employee Owner company culture Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Hourly Ray Range: $24.00 - $25.00 based on experience Shift: Monday - Friday 8:00am - 4:30pm CST Location: 1333 Mt. Prospect Rd., Des Plaines, IL 60018 YOUR ROLE Facilitation customers shipping request and coordinating it throughout the CEVA organization under the Ocean Freight Team in our Des Plaines, Illinois location. Responsible for documentation and preparation of documents, or document receipt; timely coordination and correctly process shipments. Accountable for customer and operational inquiries as well as optimizing the shipment process through policies, programs, and practices. Model and act in accordance with our guiding principles and core values. WHAT ARE YOU GOING TO DO? Provide a variety of services using entry to advanced level technical and support regarding operations, service questions and related customer assistance. Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within time standard specified. Secure necessary documentation when incomplete information is provided. HBL, commercial invoice, and other required documents) to determine if available. Upload and create tracking files. Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines. Interface with other CEVA systems to provide updates and communications for internal customers to produce timely and compliant transactions. Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications. Obtain release and other government agency releases as appropriate, arranging receiving or delivery. Ensure invoicing for services are completed accurately and within the timeframe consistent with the account and company policy. Ensure costing of services, profitability of shipment, within the timeframe consistent with company policy. Actively pursue a better understanding of the process (through self- study, courses, and seminars presented by approved sources, and receive certification of competency in these applications). Document and maintain the customer requirements for handling in standard operating procedures and communicates them throughout the operational organization Perform reviews and advise supervisor of any problems or irregularities discovered within assigned transactions. Provide updates via Navigator, CSP and Ceva customer service on status of shipments using judgment and knowledge, referring more technical questions to the team leader or licensed broker for response. Perform Import/Export Specialist I responsibilities, when needed. Perform other duties as assigned. WHAT ARE WE LOOKING FOR? Understand units of measure, U.S. currency conversion, weights and volume and distance measurements. PC literate. Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills. Capable of communicating and interacting effectively with multi-functional and diverse backgrounds. Responds promptly and professionally to customer needs. Identifies and resolves problems in a timely manner. Ability to read, comprehend and write basic correspondence. Ability to gather and analyze documents skillfully. Capable of coordinating communication across groups. Ability to raise potential concerns or customer requirements. Effectively present information one-on-one or in small group situations. Balances team and individual responsibilities and exhibits objectivity and openness to others' views. Follows policies and procedures and ability to understand laws, rules and regulations in areas of assignment. Minimum: Minimum High School Diploma or GED. Minimum 1 to 3 years ocean freight related experience. Professional certification may be required in some areas. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. #LI-KS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Hourly Ray Range: $24.00 - $25.00 based on experience Shift: Monday - Friday 8:00am - 4:30pm CST Location: 1333 Mt. Prospect Rd., Des Plaines, IL 60018 YOUR ROLE Facilitation customers shipping request and coordinating it throughout the CEVA organization under the Ocean Freight Team in our Des Plaines, Illinois location. Responsible for documentation and preparation of documents, or document receipt; timely coordination and correctly process shipments. Accountable for customer and operational inquiries as well as optimizing the shipment process through policies, programs, and practices. Model and act in accordance with our guiding principles and core values. WHAT ARE YOU GOING TO DO? Provide a variety of services using entry to advanced level technical and support regarding operations, service questions and related customer assistance. Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within time standard specified. Secure necessary documentation when incomplete information is provided. HBL, commercial invoice, and other required documents) to determine if available. Upload and create tracking files. Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines. Interface with other CEVA systems to provide updates and communications for internal customers to produce timely and compliant transactions. Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications. Obtain release and other government agency releases as appropriate, arranging receiving or delivery. Ensure invoicing for services are completed accurately and within the timeframe consistent with the account and company policy. Ensure costing of services, profitability of shipment, within the timeframe consistent with company policy. Actively pursue a better understanding of the process (through self- study, courses, and seminars presented by approved sources, and receive certification of competency in these applications). Document and maintain the customer requirements for handling in standard operating procedures and communicates them throughout the operational organization Perform reviews and advise supervisor of any problems or irregularities discovered within assigned transactions. Provide updates via Navigator, CSP and Ceva customer service on status of shipments using judgment and knowledge, referring more technical questions to the team leader or licensed broker for response. Perform Import/Export Specialist I responsibilities, when needed. Perform other duties as assigned. WHAT ARE WE LOOKING FOR? Understand units of measure, U.S. currency conversion, weights and volume and distance measurements. PC literate. Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills. Capable of communicating and interacting effectively with multi-functional and diverse backgrounds. Responds promptly and professionally to customer needs. Identifies and resolves problems in a timely manner. Ability to read, comprehend and write basic correspondence. Ability to gather and analyze documents skillfully. Capable of coordinating communication across groups. Ability to raise potential concerns or customer requirements. Effectively present information one-on-one or in small group situations. Balances team and individual responsibilities and exhibits objectivity and openness to others' views. Follows policies and procedures and ability to understand laws, rules and regulations in areas of assignment. Minimum: * Minimum High School Diploma or GED. * Minimum 1 to 3 years ocean freight related experience. * Professional certification may be required in some areas. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. #LI-KS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.

We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs. Reporting to the Manager, Service Delivery (Production Supervisor - in some US locations), this position is responsible for the timely processing, rating (some locations) and release of all client shipments (some 24/7 operations) in accordance with Livingston's operating procedures and service standards, ensuring commitment time is met to earn the clients' complete satisfaction. KEY DUTIES & RESPONSIBILITIES * Ensure accurate and timely processing of shipments which could include all modes of transportation. * Create customs entries through review, proper selection of client and client records, proper vendor and keyword selection, interpretation of documentation for all clients' shipments, in a one-step process for both high and low value shipments. * Data entry of shipment information for release (NSC), rating and billing and ensuring that all mandatory fields are completed and accurate. * Ensure correct value for duty is reported based on invoice details and terms of sale. Establish correct value for duty and tariff treatment by selecting the correct keyword/HS code * Contact Release Import Analyst or the client service team as required for missing documentation, information or instructions necessary to release a shipment. * Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates). * Ensure that all LI,I SOP's, ESPs (Exceptions to Standard Procedures) and business rules are adhered to following special client instructions, notes and alerts. Identifies those that have become outdated or ineffective, making recommendations for change. * Identify ESPs and SOPs to improve efficiencies to enhance client service and improve day to day Client Service team operations. * Research and respond to Call Center requests for information (ranges from BOL update to driver waiting) in a professional manner via phone or email in non-Air/Sea locations. * Prioritize and complete work in accordance with client and customs requirements as assigned by the Production Manager / Manager, Release Operations in compliance with Customs requirements Livingston standards. * Escalate two-step release requirements, authorization or release issue resolution to the Client Import Analyst, Release Import Analyst or Supervisor in the US or the Customs Specialist supporting Release Operations in Canada, for escalation authorization or issue resolution. * Update, approve and release information for billing as required. (Canada only) * When applicable, assist in billing and data entry (ASR - automated systems rating) where required. * Participate fully with other team members in the day-to-day operation of Release Operations. * Endeavor to utilize and take advantage of system automation tools that are available to support release processing. * Perform other related duties as assigned by management. * Adhere to established policies and procedures. KNOWLEDGE & SKILLS * Excellent oral and written communication and organizational skills * Client Service oriented -- interpersonal skills with internal/external clients and coworkers * Ability to handle large volumes and meet tight deadlines * Attention to detail; organization, completeness and accuracy * Good analytical skills with problem-solving ability * Ability to make decisions and recommendations within authorized limitations * Excellent time management skills * Ability to present a professional image. * Knowledge of Word and Excel software. * Office equipment/machinery used: Personal computer and common business machines/software WORK EXPERIENCE - MINIMUM REQUIRED No experience required EDUCATION Required: High School/GED or equivalent Preferred: Associates Degree or post-secondary education CERTIFICATIONS DESCRIPTION Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained. Successful completion of the CCS examination is a mandatory requirement for further advancement. COMPETENCIES Business Acumen and Straight Talk Customer First Focus Inclusion and Collaboration Leading and Developing Agility Accountability We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Location: IL Schaumburg - US082

Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly of $21.25. YOUR ROLE AT SIXT You welcome all customers upon arrival and gather feedback to improve their future rental experience You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Bonus Plan Take advantage of a bonus plan based on performance Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

About Scan Global Logistics: At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude' and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun . This is a direct hire, full time, on-site position based in Franklin Park, IL . Position Overview: As a Domestic Operations and Customer Support , you will be responsible for processes and procedures used in freight forwarding activities, whiling operating within a team to coordinate, process, and manage all domestic logistics related to our outgoing business flows from our varies production facilities and 3rd party warehouses. Ensuring timely and accurate movement of freight and information, while providing exceptional customer service within the Operations Department. Job Description: Arrange and manage domestic freight shipments (LTL, FTL, expedited, intermodal) from pickup to delivery. Schedule pickups and deliveries with carriers based on customer requirements and service levels. Monitor shipment status, provide real-time tracking updates, and proactively resolve transit delays or issues. Prepare and review shipping documentation such as BOLs, rate confirmations, and delivery receipts. Ensure compliance with DOT regulations and internal freight handling standards. Serve as a key point of contact for customers regarding orders, delivery schedules, and service inquiries. Communicate professionally and promptly via phone and email to provide shipment updates and resolve issues. Investigate and manage customer complaints or freight claims (damage, delay, loss), working with carriers to ensure resolution. Build strong relationships with customers by understanding their logistics needs and ensuring service excellence. Enter and maintain accurate shipment data in the transportation management system. Coordinate with internal departments including dispatch, warehouse, and billing to ensure operational efficiency. Verify carrier invoices against rate agreements and assist with billing discrepancies. Qualifications: Customer service oriented Attention to detail. Problem solving attitude. Active Listening Telephone Etiquette Basic Software Skills (Ms. Office & Ms. Excel) Basic Computer Skills Education and Experience: Freight industry experience +2 years (is must) Experience in freight forwarding operations processes and procedures. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Work authorization/security clearance requirements: Must be eligible to work in the United States Must pass TSA eligibility screening. Job Type : Full-time Schedule: 8-hour shift (Monday to Friday) Work Location : On site Salary: $23-25.00 Per Hour Benefits: 401(k) Health Insurance Dental insurance Vision Insurance Employee assistance program Health Savings Account (HSA) Life insurance Short Term Disability Insurance Long Term Disability Insurance Paid Time Off Tuition Reimbursement

Emery Air, LLC at the Chicago-Rockford International Airport is currently looking to hire a customer service representative (CSR) to work a part-time position on Saturdays and Sundays from 7am-1pm. Job Title: Customer Service Representative (CSR) Summary: Customer Service Representative will serve as the main point of contact for all customers seeking service from Emery Air, Inc. CSR will effectively coordinate and communicate with all team members to ensure a seamless customer experience. Typical Duties: Answering telephones and directing phone calls to appropriate locations Greeting and assisting customers in a courteous and helpful manor, assisting with questions or problems Arrange car rentals and hotel accommodations for customers Preparing and processing customer fuel invoices Maintaining secure ramp access Perform daily clerical tasks Coordinate customer / aircraft arrivals and departures Other duties as assigned Requirements: Must be 18 years old. High school graduate or equivalent Pass a pre-employment drug screen. Candidate must be able to clear a fingerprint-based criminal history check in order to obtain and retain credentials necessary for the position. Position specific clearances include but are not limited to FAA, TSA, Port Authority Must be legally authorized to work in the United States for any employer without sponsorship. A valid clear driver's license Skills and Experience: Strong verbal and written communication skills Ability to multitask and problem solve. Must be detail oriented. Knowledge and understanding of Microsoft Word and Excel General knowledge of local area, ability to provide directions and recommendations to customers. About the Company: Located near Chicago, premier Midwest provider for aircraft maintenance and repair, avionics and full FBO services and support. Growing maintenance facility with a "can do spirit" with more than 50 years in aviation with a commitment to our employees and clientele. Emery Air LLC is an equal opportunity employer and is committed to fostering a diverse, equitable and inclusive workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring and promotional decisions are based solely on qualifications, skills and experience relevant to the requirements of the position. Part time - Saturday and Sunday from 7am - 1pm, with possible extra hours to help cover absences or vacations

Come join Total Airport Services and watch your career take off! Are you looking to join a dynamic team while working flexible hours? Do you enjoy problem-solving and working with customers? Are you ready to be the face of an organization of more than 1,500 unique employees? If yes, then you are the perfect candidate for a career as a Customer Service Agent - Spirit Airlines . Starting Rate: $18.00 plus commission-based bonus opportunities Successful Customer Service Agents will be able to: Servicing customers by performing meet and greets. Performs check-in for passengers and baggage and provides ticketing service. Boarding and deplaning the aircraft. Making public announcements. Providing baggage service and assisting passengers with mishandled baggage. Providing flight, tickets, and other travel information and directions to passengers. Sets up in preparation for aircraft arrival. Practices safety-conscious behaviors in all operational processes and procedures. Other duties as assigned. Must be able to read, write, communicate, and understand English. What Do You Need? A valid photo I.D and Social Security Card. Be a minimum of 18 years old. Able to pass a background check and drug screen. Eligibility to obtain necessary credentials and clearances. To be punctual and commit to your assigned schedule. Why Join Our Team? Commision based Bonus opportunities available bi-weekly. Get $250 for referring others. Paid Time Off and Sick Leave. Medical, Vision, and Dental Benefits. Career development and training from our dedicated leadership team. The sky is the limit for our TAS Team! Apply now! We reserve the right to modify or revise the job description in part or in its entirety. Reasonable accommodations will be made in accordance with governing law. We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity, or any other characteristic or status protected by applicable in accordance with federal, state, and local laws.

Description Who We Are: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout the United States, Canada, Mexico, Europe and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air. Your Part in It: Working out of our Chicago, IL global headquarters, we are looking for our next OTR Customer Sales Representative. Working within the sales department, you will report to the Director of Commercial Development. CUSTOMER SALES REPRESENTATIVE Role Overview: The Domestic Freight Sales Representative is a full-cycle, individual contributor sales role focused on organically growing revenue through new customer acquisition and expansion. This role is ideal for a proven logistics sales professional with a strong hunter mentality who can consistently generate new opportunities, close business, and grow accounts over time. The Sales Representative will work closely with the Director of Commercial Development for strategy, coaching, and support, while maintaining ownership of their personal sales performance and revenue targets. Key Responsibilities: Organic Account Growth Prospect, identify, develop and organically grow a personal book of business through strong relationship management Expand footprint within existing accounts to increase shipment volume, lanes, and revenue Identify upsell and cross-sell opportunities to increase share of wallet Sales Execution & Performance Own the full sales cycle from prospecting through close and ongoing account growth Meet or exceed individual sales and revenue targets Maintain accurate activity, pipeline, and customer data in CRM systems Collaboration & Support Partner with the Director of Commercial Development on sales strategy, account planning, and major opportunities Work cross-functionally with operations and pricing teams to ensure competitive, executable solutions Leverage leadership support to close complex deals and scale account growth What We Are Looking For: Minimum of 3 years of experience selling in the logistics or freight brokerage industry Proven track record of organically growing a book of business Experience selling domestic freight brokerage services (TL, LTL, or multi-modal preferred) Strong prospecting, negotiation, and closing skills Ability to work independently while thriving in a performance-driven sales environment Key Competencies: Hunter mindset with a strong focus on revenue growth Self-motivated and accountable for individual performance Excellent communication and relationship-building skills Strategic thinker with the ability to execute tactically Comfortable managing multiple opportunities simultaneously Why This Role Matters: This role directly drives company growth. The Domestic Freight Sales Representative is responsible for bringing in new customers, expanding existing accounts, and building long-term revenue through consistent, organic sales efforts. What We Offer: Robust industry with training and mentorship Full Benefit options, including Medical (Dental & Vision) Life/AD&D Insurance, Long-term Disability 401(k) matching Dynamic environment and ‘can-do' culture This is a full-time permanent position: Monday to Friday & training provided onsite.

Full-time Description The Client Experience Associate supports the Director of Client Experience in optimizing service delivery across the firm. This role focuses on documenting and testing workflows, overseeing vendor execution, producing training materials Applied Epic and subsequent enhancements, and assisting with cross-functional projects to drive consistency, quality, and efficiency. Key Responsibilities: Workflow documentation and testing Map, document, and maintain end-to-end client service workflows and SOPs. Conduct user acceptance testing for optimized workflows; identify gaps, defects, and root causes. Track remediation actions and verify fixes; ensure version control and change logs are up to date. Client Experience Track Stewardship process for top 100 clients; provide progress reports on utilization. Collaborate with Director of Client Experience on client feedback process. Gather, monitor and provide analysis on client experience surveys. Identify emerging industry trends in client experience for the firm to consider implementing. Assist with Vendor oversight Monitor adherence to documented processes and SLAs; perform periodic audits and spot checks. Log and escalate deviations; coordinate rapid corrective action and preventative controls. Partner with ReSourcePro on continuous improvement initiatives and reporting. Training and change enablement Partner with Training team to create clear, role-based training materials, job aids, and quick reference guides for the Applied Epic migration and ongoing updates. Support training sessions, learning paths, and gather feedback to refine materials. Support knowledge management and content governance. Project support Assist with planning, timelines, and task tracking for client experience initiatives. Facilitate cross-functional communication among Operations, Client Service, IT, Training and Compliance. Requirements 2-3 years of experience in insurance operations or client service within a brokerage/agency or carrier environment. Hands-on knowledge of Applied Epic and client service workflows. Experience with process mapping and documentation. Vendor management exposure, ideally with managed service providers like ReSourcePro. Strong written communication and technical writing skills for SOPs and training content. Proficient with Microsoft 360 products. Continuous improvement mindset. Relevant insurance designations a plus. Key Competencies: Detail-oriented with strong analytical and problem-solving skills. Organized, able to manage multiple priorities and deadlines. Clear communicator who can translate technical/process details into practical guidance. Collaborative, with a service-first orientation and accountability for results. Associated Benefits: Click HERE for benefits Hybrid work schedule Bonus eligibility #Li-hybrid Salary Description $60,000 - $75,000 Salary Description $60,000 - $75,000