Field Service Technician jobs at Globe Machine Manufacturing

Job Details Experienced Columbia Machine Inc - Vancouver, WA Fully Remote Full Time $59740.00 - $82400.00 Salary Day Customer ServiceDescription Summary: Provides technical customer service and support during the installation, commissioning, and servicing of Concrete Products equipment. Essential Duties and Responsibilities: Contributes to customer satisfaction Provides comprehensive assistance in person or via phone or email Supports customers with timely response to service requests that includes frequent travel up to 75% Educates, trains, and troubleshoots problems both on-site and remotely Maintains a professional demeanor with customers and establishes a rapport to maintain overall customer satisfaction Ensures proper electrical and mechanical installation Supervises local electricians, assemblers, and welding personnel during installation Ensures that all aspects of the equipment are functioning properly and safely. Finalizes the equipment commissioning process Tests local input and output once the electrical installation is complete Tests all devices after installation and assures all control interlocks and alarms are functioning Educates and trains customers on equipment and safety features to ensure continued proper functioning of the equipment. Ensures that production schedule and profitability commitments are met Complete the service trip in a safe and efficient manner within the allotted time frame Exhibits continual awareness of quality standards and estimated cost parameters Assists with sales support Increases customer interest in plant upgrades and future modifications Prescribes recommended parts that should be purchased and provide recommendations on maintenance issues Provides technical support to sales representatives, records key information to aid the sales team in quoting Documents project requirements Completes job and expense reports within established time guidelines Documents and communicates information regarding the status of projects, all on-site changes, and provides input and feedback in the development of service manuals. Document safety issues that are observed Utilizes CRM system to manage customer relationships Records historical solutions and diagnostic experience via the solutions database. Utilizes CRM system to build a customer knowledge database. Utilizes CRM system to track relevant service trip reports, assign tasks, and update Service Trip Status Supports internal and external customer service Understands and documents internal and external customer needs and expectations Develops resources and critical service metrics to ensure these needs are bring met Communicates to appropriate team(s) when an expectation will not be met Provide After-Hours technical support Documents processes and procedures, eliminates non-value added activities, and participates in cross functional CI teams Customer-Required Drug and Alcohol Testing Employees assigned to work at customer sites or on specific customer-related projects at Columbia Machine, Inc./Columbia Okura, LLC. will be subject to any additional drug and alcohol policies and testing programs required by the customer, provided that the policies and programs consist with all applicable federal, state and local laws. Before any testing occurs, employees who are subject to customer-related testing must sign the Employee Consent to Customer-Required Drug and/or Alcohol Testing Form. Valid Driver's License and Driving Record Ability to travel to/from airports and/or customer facilities utilizing your own, leased or rented vehicle, therefore requiring a valid Driver's License and Driving Record that does not fit the criteria of a high risk driver (as noted in our company Vehicle Policy). Contributes to the continuous improvement effort Documents processes and procedures, eliminates non-value added activities, and participates in cross functional CI teams Maintains professional and technical knowledge Establishes personal networks, participates in professional societies, attends professional workshops and reviews publications Contributes to team effort Willing to attempt new assignments or fill in for others as needed; accomplishes other duties as assigned Participates in applicable SOP and SWI training as well as knowledge base. Constant (over 66%) None Frequent (33% - 66%) Supervisory Responsibilities (Guides work of others who perform essentially the same work. May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions.) Independence of Action (Decisions have significant, broad implications for the management and operations of a division. Job contributes to decisions on the overall strategy and direction of the company.) Decision Making (Decisions have significant, broad implications for the management and operations of a division. Job contributes to decisions on the overall strategy and direction of the company.) Problem Solving (Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed.) Occasional (10%-33%) None Seldom (1-10%) None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, skills and/or abilities: Knowledge Software Microsoft Office (Word, Excel, PPT, Outlook) Dynamics D365 CRM Equipment Operation PLC troubleshooting (program editing & network connections) Specific Knowledge of RSLogix, Compact Logix ControLogix (PLC programming) PanelView Motion Control Skills Analytical Project/Process Management Computer/Technical Organizational Interpersonal Communication Problem- Solving Written and Oral Communication English Language, Spanish a plus Clerical/Secretarial Abilities Strong technical aptitude; has the ability to deal with abstract and concrete variables with a high attention to detail Strong electrical knowledge and ability to troubleshoot in a systematic manner Strong mechanical ability with a comprehensive understanding of hydraulic and pneumatic systems. Education and/or Experience: High School or GED required *Associate's degree or vocational or technical school degree preferred 3-5 years of experience years professional Concrete Products experience, including electro/mechanical repair and block making, aggregate dosing, mixing, product forming, curing and cubing. * Experience may substitute for some of the above education Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions): Constant (over 66%) None Frequent (33%-66%) Hearing, Listening, Talking, Standing, Walking Occasional (10%-33%) Sitting, Bending, Stooping, Climbing stairs, Kneeling, Squatting, Crouching, Pulling, Pushing Carrying up to 10 to 50 pounds Lifting up to 10 to 50 pounds Seldom (1-10%) Crawling, Balancing, Reaching Overhead, Shoveling *Carrying over 50 pounds *Never exceeding our company manual lifting policy and corresponding SOPs. Specific vision abilities required for this job include close vision, depth perception, and the ability to adjust focus Work Environment (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions): Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. Travel: May include up to 75% travel to support sales and service efforts Extreme Cold: Temperatures typically below 32 o for more than an hour. Extreme heat: Temperatures above 100 o for more than an hour. Noise: There is sufficient noise to cause you to shout in order to be heard above the noise level. Vibration: Exposure to oscillating movements of extremities or whole body. Hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals. Oils: There is air or skin exposure to oils or other cutting fluids. Atmospheric conditions: Conditions that affect the respiratory system, such as fumes, odors, dusts, mists, gases, or poor ventilation. Required Personal Protective Equipment: Safety Glasses Hearing Protection Steel Toed Shoes Gloves as needed Hard hats as needed Reflective Safety Vest as required Qualifications Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, skills and/or abilities: Knowledge Software Microsoft Office (Word, Excel, PPT, Outlook) Dynamics D365 CRM Equipment Operation PLC troubleshooting (program editing & network connections) Specific Knowledge of RSLogix, Compact Logix ControLogix (PLC programming) PanelView Motion Control Skills Analytical Project/Process Management Computer/Technical Organizational Interpersonal Communication Problem- Solving Written and Oral Communication English Language, Spanish a plus Clerical/Secretarial Abilities Strong technical aptitude; has the ability to deal with abstract and concrete variables with a high attention to detail Strong electrical knowledge and ability to troubleshoot in a systematic manner Strong mechanical ability with a comprehensive understanding of hydraulic and pneumatic systems. Education and/or Experience: High School or GED required *Associate's degree or vocational or technical school degree preferred 3-5 years of experience years professional Concrete Products experience, including electro/mechanical repair and block making, aggregate dosing, mixing, product forming, curing and cubing. * Experience may substitute for some of the above education

If you are an experienced, highly-technical, Field Service Technician who likes to travel while being based out of your home, we would love to speak with you. What will you be doing? You can effectively install and setup all Wexxar/Bel/IPak machines You will perform Field rebuilds (partial or complete) of Wexxar/ Bel/ IPak equipment You provide amazing customer service by assisting customers through troubleshooting and resolving issues over the phone or at customer's facility When not traveling you will assist/work with engineering on sign-off process, customer FAT's or provide customer tech support Effectively trouble shoot all PLC and/or HMI programs, and/or Servo controllers on the Wexxar/ Bel/ IPak equipment working in the field Trouble shoot electrical, pneumatic or mechanical problems in the field on the Wexxar/ Bel/ IPak equipment Advise customer of parts needed; act as Salesperson to recommend parts for purchase Complete service reports, expense reports, and online incident reports on Syteline on time as per company policy Sometimes you will be asked to travel on short notice (Customer emergencies) Freedom to arrange your own travel and accommodation using the company system while of course following procedures and policies Because continuous learning is what we believe in you will continually update yourself on all Wexxar/ Bel/ IPak products by participating in on-site and off-site training sessions and courses What's in it for you? There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment! If this sounds like you, we want to connect! Technical college/ University Trade Certification (Millwright, Technician) or at least 5 years related work experience If you are a new grad, we are happy in invest in your future by providing you with the training and guidance to help you become a world class Field Service Technician and an OEM specialist Experience in a packaging or automation industry is preferred but not required Able to travel within North America 70-85% of the time Diploma in PLC/ HMI/ Servo Controls or related experience Ability to follow pneumatic schematics, wiring schematics, industrial wiring and electrical codes Strong knowledge of PLC/ HMI/ Servo controls (Allen Bradley / Siemens/ Omron; Festo/ Bosch) Strong analytical and problem-solving skills. Experience working with pneumatics, knowledge of mechatronics Excellent communications and presentation skills, with ability to span both highly technical and non-technical audiences. Excellent prioritization skills with minimal guidance and direction. Must have a valid passport and able to travel to and within the USA Own car required with a valid Driver's license Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day. Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram! More career opportunities to consider! ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Salary Range dependent on qualifications and experience: Min $30/hr Mid $36.5/hr Max $45/hr

Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Your role: * Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue. * Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). * Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. * Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). * This role will cover 2nd shift hours from 12PM-9PM. Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: * You've acquired 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years of experience in other electromechanical industries. Experience with diagnostic x-ray/cardiovascular/cath labs/image guided therapy equipment preferred. * Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. * You have an associate degree in electronics or related field, or equivalent combination of education and above listed experience. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. * You must be able to: * Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. * Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). * Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a Field Role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The hourly pay range for this position in Washington is $29.15 to $46.64 plus overtime eligible and 2nd shift pay differential. This role also includes, field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in or within commuting distance to Seattle, Washington and Tacoma, Washington. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Your role: * Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue. * Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). * Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. * Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). * This role will cover 2nd shift hours from 12PM-9PM. Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: * You've acquired 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years of experience in other electromechanical industries. Experience with diagnostic x-ray/cardiovascular/cath labs/image guided therapy equipment preferred. * Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. * You have an associate degree in electronics or related field, or equivalent combination of education and above listed experience. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. * You must be able to: * Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. * Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). * Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a Field Role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The hourly pay range for this position in Washington is $29.15 to $46.64 plus overtime eligible and 2nd shift pay differential. This role also includes, field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in or within commuting distance to Seattle, Washington and Tacoma, Washington. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Who We Are ESPEC North America (ENA) is partner in environmental and accelerated reliability test chambers and solutions with a long history and deep expertise in making the world a better place through better quality, higher reliability products. Mission We continually aim to grow and evolve by building mutually responsive, innovative partnerships with our customers, vendors, and strategic allies, and creating opportunities for our team members. Our cornerstone is to be the most reliable and accessible supplier of testing solutions. We're adding a Field Service Technician to our team in Seattle, WA. This role comes with a fantastic benefits package, a company van, all required tools, and all travel expenses covered. Hours: Full-time 40+ a week. This position requires extensive travel. Essential Duties and Responsibilities Performs calibration service to all ENA and ESPEC Corp manufactured equipment while adhering to ISO/IEC 17025 Quality Management System and maintaining accuracy of customer data. Conducts on-site training for customers on the operation, start-up, and maintenance of newly installed equipment. Repairs and adjusts refrigeration systems, electrical, and control systems. Configures and calibrates controllers and recorders, demonstrating knowledge in their operation and application. Evacuates refrigeration systems as needed. Charges/recharges refrigeration systems and fills out refrigerant usage tickets. Reads and interprets refrigeration and electrical prints/drawings. Coordinates and supervises on-site activities when contractors are used to help on large installations. Records and approves contractor hours on large installations. Completes expense reports for all expenditures. Submits detailed service reports after each job, including travel/labor hours, work performed, job status, and customer signature. Implements engineering-approved system changes. Returns parts from the field. Presents him/herself professionally and acts in a courteous and helpful manner. Prepares for the next assignment by researching what must be done to complete the job. Reads manuals on unfamiliar equipment to gain a better understanding. Assists production as needed upon request Cleans work area, cleans and maintains service van, machines, tools, and equipment. Arrives at the pre-determined job site on the date and time provided by the Service Manager. Completes ongoing safety training. Operates efficiently and effectively with minimal direct supervision. Regular, physical attendance is required. Regional, Extended Domestic, and International travel required. Other duties as assigned. Requirements Travel is required (all expenses paid). Minimum of two years college or trade school or five years of experience in the industry. Experience brazing/soldering/welding ferrous and non-ferrous materials. Experience with plumbing. Customer service experience. Electrical controls troubleshooting. Refrigerant charging and recovery. Valid Drivers License. Must be able to lift 50 lbs. Basic computer skills. EPA Certification. Salary Description $35-60/hr

Raymond West is looking for a Field Service Technician to join our service team! The primary objectives of the Service technician are (1) the proficient repair and service of the customer's equipment, (2) to maintain good communication and working relationships with customers, peers, and management, (3) to represent and sell the entire company, (4) Maintain and exceed productivity goals (5) work within all safety guidelines established by Raymond West and OSHA. Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running. Duties and Responsibilities: Primary duties and responsibilities will vary with the specific position. Typical and responsibilities are listed below. This list is not inclusive. Repair all types of equipment that Raymond West sells and services. Update training and skills on a continuing basis. Train other employees as needed. Maintain a profitable billing level. Follow all Service Department procedures. Communicate with assigned Field Supervisor. Complete all paperwork transactions in a timely, neat, accurate and orderly fashion. Communicate all options to customers before proceeding with work. Have the necessary tools to perform repair and scheduled service work. Complete jobs within quoted time limits when applicable. Maintain a clean and orderly (inside and outside) vehicle. Maintain an accurate assigned parts inventory, if applicable. Always represent the entire company. Pass Raymond Certification and re-certification if applicable. Maintain good working knowledge of customers and equipment in assigned areas. Maintain an acceptable driving record as established by the company's insurance carrier. Report accidents whether self or customer. Account for 100% of available time during working hours. Must be willing to work overtime when necessary. Must coordinate all overtime with assigned supervisor. Must follow all procedures in the company's Employee Handbook. Must follow safety procedures and use good judgment in regard to safety. Must be willing to work out of town as necessary. Establish a positive rapport with customers. Perform other specific duties and projects as assigned by the Service Supervisors or Managers. Required Skills/Abilities: Excellent written and verbal communication skills Ability to read, write and speak English fluently. Excellent Organizational Time Management skills Proficient in Microsoft office Suite and similar software Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of an organization. Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments. Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required. Must be able to fulfill essential job function in a consistent state of alertness and safe manner. Must be self-motivated and able to manage time efficiently. Must be customer oriented. Able to exhibit professional behavior at all times. Willing to follow mandates and procedures of the Service Department. Ability to deal with customers on a face-to-face basis. Maintain a sound working relationship with other technicians and fellow workers. Must pass all available certificates appropriate to the position. Must have working knowledge of basic D.C. electricity, basic A.C. electricity, internal combustion, and diesel engines. Ability to write routine reports and correspondence. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Raymond Level 1 Certified or working towards that goal, if applicable. Must possess a valid driver's license with no more than the allowable level of points on record, if applicable. Maintain personally owned tools according to approved minimum tool list. Maintain additional tools as required by duties and certification level. Must be able to take direction. Must be a team player, i.e., to work with peers. Must have working knowledge of hydraulic systems. Must have mechanical abilities. Must maintain a clean, neat, and professional appearance. Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility. Motivated to continuous self-development and training. Willing to assume more responsibility as required. Education/Experience: Minimum Education and Experience: Determined by position. High school diploma, general education degree (GED) or equivalent. Minimum of 3 years breakdown experience or comparable service experience; or equivalent combination of education and experience. Travel Requirement: This position will be based in the field and require daily travel within assigned territories. Technicians will be provided a company vehicle and a company Fuel Card to pay for vehicle expenses. Must be able to be insured by Raymond West. Physical Requirements: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is non-sedentary. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is regularly exposed to moving mechanical parts. Position will be required to go onto job sites to perform duties where construction is underway. The employee must frequently lift and/or move up to 50 pounds. The position will require employee to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to smell. Position requires the employee to climb/balance/stoop/kneel/crouch and crawl. The employee is frequently exposed to outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration. The noise level in the work environment is sometimes loud. Pay Range: The hourly range for this position is $20.60 - $50.63. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Qualified candidates must be able to pass a pre-employment physical and drug screen. Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with! Check us out at ******************** Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service. Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability. #RayWestTech

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our “Edge” market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - “14 hours rule” Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a “first time fix” for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

FIELD SERVICE ENGINEER - Covering the Greater Seattle region (minimal travel) Join the Team That Builds the Machines That Build the World! Makino: Precision, Power, Possibility. Makino is a world leader in metal-cutting and machining technology. From aerospace to automotive, medical to mold-making - when the parts matter most, manufacturers trust Makino to make them. Why? Because we're not just about machines; we're about pushing limits, accelerating innovation, and helping our customers get to market faster with the highest quality possible. Now, we're on the lookout for a Field Service Engineer to join our Customer Support team. If you're a hands-on problem-solver with an eye for detail, a love for machinery, and a knack for customer service, keep reading. (And yes - we'll set you up with a company vehicle, full training, and OT pay after 8 hours. We've got your back.) Your Mission (Should You Choose to Accept It) Be the hero on-site: Install, maintain, troubleshoot, and repair Makino machines at customer facilities. Train users like a pro and share your tech knowledge with customers who count on you. Bridge the gap between Makino and the customer - you're our front line and our friendly face. Document what you do like a detail-loving detective. Work with our Customer Support tech systems and lend your smarts to our Knowledge Products team. What You Bring to the Table A cool head under pressure and a professional, positive attitude. Sharp communication skills and a passion for great customer service. Strong electro-mechanical skills - think motors, drives, transformers, and machine magic. A tech-savvy mind with solid troubleshooting skills. A background in machine tool installation, maintenance, or repair? Even better. A valid driver's license and readiness for regional travel (minimal overnights!). Your Street Cred 2-year technical degree in Electrical/Automation OR 1+ year hands-on experience in a related field. Manufacturing experience via internship, co-op, or job? Big plus. Why Makino? We're not just building machines - we're building careers. When you join Makino, you get: A rock-solid, growing company with a long history of success. A stable work environment with team spirit and purpose. Training, relocation support, and a chance to become one of the best Service Engineers in the industry. A culture that celebrates diverse thinkers, creative doers, and independent pros. Ready to build the future with us? Apply now and let's make precision personal. ️ Makino - Engineering the Extraordinary. We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals. Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry. Makino offers competitive pay, generous benefits including medical/dental, company paid LTD/STD, bonus program, and ongoing training. Makino is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities

* $1,000 Sign-On Bonus* EspressoMe, a Smart Care company, is a growing company based out of Hillsboro, OR and have immediate openings for service technicians in the Spokane region. We service commercial Espresso Machines, Brewers, Grinders, other Beverage Equipment, water filtration systems/equipment and quick service/combi ovens (MerryChef and Turbo Chef ovens). This is a great opportunity for someone who likes to work independently and enjoys a job where every day is different. What we are looking for: * A great attitude! * A self-starter with the ability to work independently. * Strong mechanical aptitude with logic and reasoning skills. * Excellent communication and customer service skills. Your Responsibilities will include: * Installation, repair, and preventive maintenance of coffee, espresso, brewers, grinders, blenders, and other service equipment * Provide emergency/unscheduled repairs of production equipment during production and performs scheduled maintenance repairs of production equipment during machine service. * Maintains required performance and maintenance records for identified equipment. * Detects and reports defective materials or questionable conditions to the department supervisor. * Assists store personnel with technical troubleshooting. * Assists and trains other maintenance and other technical-level employees * Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. * Read and interpret equipment manuals and work orders to perform required maintenance and service. * Use a variety of hand and power tools, electric meters and material handling equipment in performing duties. Compensation: * Hourly pay with the possibility of overtime and bonus. * Company work van provided. * Paid vacation and holidays. * Insurance and retirement programs available. * Supplemental insurance available To be considered for this position, candidates must have the following qualifications: * High School Diploma. * Mechanically inclined. * Related experience a plus but willing to train the right candidate. * A solid work ethic and the ability to work independently. * Clean driving record is required. * Demonstrated good work habits, including promptness to work and good attendance. * Ability to work under and above counters and service cases. * Ability to lift up to 60lbs. * Legally authorized to work in the US. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

Job DescriptionDescription: Who we are: Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including; Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary. What We Offer: Aerzen USA offers a competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with the opportunity to work with a dynamic group of professionals. What You'll Do: The successful candidate for this position will live in the state of Washington or Oregen. No relocation will be provided for this position. As the Field Service Technician, you will perform and carry out all tasks related to installing, assembling, servicing, and repairing Aerzen products. They provide customers with prompt, professional and high-quality service. Work is performed at our location and/or at our customer's location. Services provided may be scheduled or on-demand. Overnight travel on short notice is often required. Performs startups, equipment inspections, troubleshooting, repairs and/or preventive maintenance service on all Aerzen Products at customer sites; Represent Aerzen in professional and courteous manner following all Aerzen and customer safety requirements. Installing, configuring, calibrating and maintaining control, measurement and indicating instrumentation (pneumatic, analog & digital); Installing and terminating electrical, pneumatic and fluid connections; Understand controls narratives and analyze/troubleshoot process application related issues. Analyzing and correcting communication issues; Properly address TCP/IP networks and RS-485 communications. Perform repairs and assembly on Aerzen Products; Disassemble; assess damage and evaluate failures on machines; diagnose problems with Aerzen machines by evaluating material condition and asking the customer questions; demonstrates the ability to offer machine-based recommendations; can identify the root cause of a machine failure; Utilize defined procedures and a standard rebuild kit. Read, understand and use equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly and repairs on Aerzen Products. Communicate with customers to discuss job requirements, provide recommendations and service options, listen to customer concerns, and provide status updates during service call and at completion. Evaluate customer future needs and communicate information through appropriate channels. Assist engineering in plant design, modifications and hazard analysis. Plan and schedule travel to best meet customer requirement, service schedule requirement and time efficiency utilizing the Concur booking tool. Complete job-related service reports, expense reports and forms in a timely basis; Collect data and make commissioning graphs using Company Software. Complete written repair reports to document cause of failure, description of work performed, materials consumed, condition of equipment as received and as returned to the customer. Conduct customer training on Aerzen Products when onsite. Perform all work in accordance with quality standards, established safety procedures and maintains a clean, safe work area. Participate in departmental initiatives such as, but not limited to, inventory counts, shop organization, clean-up and other duties assigned by the manager. The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any time with or without notice. Requirements: Education: An Associates Degree (2 years schooling) in electronics technology or equivalent experience. Experience: 1-4 years of Field Service Experience with rotary equipment such as compressors, Pumps or similar. Must have electrical experience, preferably working with VFDs and controls. Technology Aptitude/Skills: Windows, Microsoft Office, Sales Force Internet Abilities; TCP/IP networks and RS-485 communications: Allen Bradley PLC experience is preferred. Will learn and utilize other software systems in the role. Other Skills: RS Logix 5000 experience is preferred; PLC or similar Ladder-Logic programming experience is desired; Ability to Interpret process flow, control wiring, as well as piping and instrumentation diagrams; Welding (brazing, cutting, welding, plasma) a plus. Culture Match Behaviors: Entrepreneurial spirit, who is collaborative, trusting of others, has strong work ethic, and can work well independently or with others in a fast-paced environment. Ability to travel 85% or more of the time. Aerzen USA was founded in 1983 and is a wholly owned subsidiary of Aerzener Maschinenfabrik GmbH, a recognized world leader in the production of rotary positive displacement machines since 1868. Aerzen USA is headquartered in Coatesville, PA, with multiple offices and service centers throughout the United States. Aerzen USA designs and manufactures positive displacement blowers, hybrid blowers, screw compressors, and high-speed turbo blowers with installations around the world. The company specializes in wastewater treatment aeration, pneumatic conveying of bulk materials, and process gas conveying with high-efficiency equipment and world-class product service and support. For more information visit our website at: ************** Aerzen USA Corp is an equal opportunity employer and selects employees on the basis of skills and experience. Aerzen USA ensures that all persons are entitled to equal employment opportunity without regard to race, color, gender, gender identity, sexual orientation, pregnancy, age, national origin, religion, marital status, ancestry, disability, veteran's status, and any other characteristic protected under applicable federal, state, or local laws. All employment decisions and actions are based on merit and made without regard to any characteristic protected by state, federal or local law. All offers of employment at Aerzen USA Corp are contingent upon clear results of a thorough background check. In compliance with the Drug-Free Workplace Act of 1988, Aerzen USA Corp has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Aerzen employees and to the security of the company's equipment and facilities. For these reasons, Aerzen USA Corp is committed to the elimination of drug and alcohol use and misuse in the workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including termination of employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Full-time Description Who we are: Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including; Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary. What We Offer: Aerzen USA offers a competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with the opportunity to work with a dynamic group of professionals. What You'll Do: The successful candidate for this position will live in the state of Washington or Oregen. No relocation will be provided for this position. As the Field Service Technician, you will perform and carry out all tasks related to installing, assembling, servicing, and repairing Aerzen products. They provide customers with prompt, professional and high-quality service. Work is performed at our location and/or at our customer's location. Services provided may be scheduled or on-demand. Overnight travel on short notice is often required. Performs startups, equipment inspections, troubleshooting, repairs and/or preventive maintenance service on all Aerzen Products at customer sites; Represent Aerzen in professional and courteous manner following all Aerzen and customer safety requirements. Installing, configuring, calibrating and maintaining control, measurement and indicating instrumentation (pneumatic, analog & digital); Installing and terminating electrical, pneumatic and fluid connections; Understand controls narratives and analyze/troubleshoot process application related issues. Analyzing and correcting communication issues; Properly address TCP/IP networks and RS-485 communications. Perform repairs and assembly on Aerzen Products; Disassemble; assess damage and evaluate failures on machines; diagnose problems with Aerzen machines by evaluating material condition and asking the customer questions; demonstrates the ability to offer machine-based recommendations; can identify the root cause of a machine failure; Utilize defined procedures and a standard rebuild kit. Read, understand and use equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly and repairs on Aerzen Products. Communicate with customers to discuss job requirements, provide recommendations and service options, listen to customer concerns, and provide status updates during service call and at completion. Evaluate customer future needs and communicate information through appropriate channels. Assist engineering in plant design, modifications and hazard analysis. Plan and schedule travel to best meet customer requirement, service schedule requirement and time efficiency utilizing the Concur booking tool. Complete job-related service reports, expense reports and forms in a timely basis; Collect data and make commissioning graphs using Company Software. Complete written repair reports to document cause of failure, description of work performed, materials consumed, condition of equipment as received and as returned to the customer. Conduct customer training on Aerzen Products when onsite. Perform all work in accordance with quality standards, established safety procedures and maintains a clean, safe work area. Participate in departmental initiatives such as, but not limited to, inventory counts, shop organization, clean-up and other duties assigned by the manager. The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any time with or without notice. Requirements Education: An Associates Degree (2 years schooling) in electronics technology or equivalent experience. Experience: 1-4 years of Field Service Experience with rotary equipment such as compressors, Pumps or similar. Must have electrical experience, preferably working with VFDs and controls. Technology Aptitude/Skills: Windows, Microsoft Office, Sales Force Internet Abilities; TCP/IP networks and RS-485 communications: Allen Bradley PLC experience is preferred. Will learn and utilize other software systems in the role. Other Skills: RS Logix 5000 experience is preferred; PLC or similar Ladder-Logic programming experience is desired; Ability to Interpret process flow, control wiring, as well as piping and instrumentation diagrams; Welding (brazing, cutting, welding, plasma) a plus. Culture Match Behaviors: Entrepreneurial spirit, who is collaborative, trusting of others, has strong work ethic, and can work well independently or with others in a fast-paced environment. Ability to travel 85% or more of the time. Aerzen USA was founded in 1983 and is a wholly owned subsidiary of Aerzener Maschinenfabrik GmbH, a recognized world leader in the production of rotary positive displacement machines since 1868. Aerzen USA is headquartered in Coatesville, PA, with multiple offices and service centers throughout the United States. Aerzen USA designs and manufactures positive displacement blowers, hybrid blowers, screw compressors, and high-speed turbo blowers with installations around the world. The company specializes in wastewater treatment aeration, pneumatic conveying of bulk materials, and process gas conveying with high-efficiency equipment and world-class product service and support. For more information visit our website at: ************** Aerzen USA Corp is an equal opportunity employer and selects employees on the basis of skills and experience. Aerzen USA ensures that all persons are entitled to equal employment opportunity without regard to race, color, gender, gender identity, sexual orientation, pregnancy, age, national origin, religion, marital status, ancestry, disability, veteran's status, and any other characteristic protected under applicable federal, state, or local laws. All employment decisions and actions are based on merit and made without regard to any characteristic protected by state, federal or local law. All offers of employment at Aerzen USA Corp are contingent upon clear results of a thorough background check. In compliance with the Drug-Free Workplace Act of 1988, Aerzen USA Corp has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Aerzen employees and to the security of the company's equipment and facilities. For these reasons, Aerzen USA Corp is committed to the elimination of drug and alcohol use and misuse in the workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including termination of employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Job Details Columbia Machine Inc - Vancouver, WA 107 GRAND BOULEVARD - VANCOUVER, WA Full Time $59740.00 - $82400.00 Salary Day Customer ServiceDescription Summary: Provides technical customer service and support during the installation, commissioning, and servicing of palletizing equipment. Essential Duties and Responsibilities: Contributes to customer satisfaction Provides comprehensive assistance in person or via phone or email Supports customers with timely response to service requests that includes frequent travel up to 75% Educates, trains, and troubleshoots problems both on-site and remotely Maintains a professional demeanor with customers and establishes a rapport to maintain overall customer satisfaction Ensures proper electrical and mechanical installation Supports local electricians, assemblers, and welding personnel during installation Ensures that all aspects of the equipment are functioning properly Finalizes the equipment commissioning process Tests local input and output once the electrical installation is complete Tests all devices after installation and assures all control interlocks and alarms are functioning Educates and trains customers on equipment to ensure continued proper functioning of the equipment Ensures that production schedule and profitability commitments are met Complete the service trip in a safe and efficient manner within the allotted time frame Exhibits continual awareness of quality standards and estimated cost parameters Assists with sales support Increases customer interest in plant upgrades and future modifications Prescribes recommended parts that should be purchased and provide recommendations on maintenance issues Provides technical support to sales representatives, records key information to aid the sales team in quoting Documents project requirements Completes job and expense reports within established time guidelines Documents and communicates information regarding the status of projects, all on-site changes, and provides input and feedback in the development of service manuals. Utilizes CRM to manage customer relationships Utilizes CRM to track relevant service trip reports, assign tasks, and update Service Trip Status Supports internal and external customer service Understands and documents internal and external customer needs and expectations Develops resources and critical service metrics to ensure these needs are bring met Communicates to appropriate team(s) when an expectation will not be met Provide After-Hours technical support Documents processes and procedures, eliminates non-value added activities, and participates in cross functional CI teams Customer-Required Drug and Alcohol Testing Employees assigned to work at customer sites or on specific customer-related projects at Columbia Machine, Inc./Columbia Okura, LLC. will be subject to any additional drug and alcohol policies and testing programs required by the customer, provided that the policies and programs are consisted with all applicable federal, state and local laws. Before any testing occurs employees who are subject to customer-related testing must sign the Employee Consent to Customer-Required Drug and/or Alcohol Testing Form. Valid Driver's License and Driving Record Ability to travel to/from airports and/or customer facilities utilizing your own vehicle or a leased vehicle, therefore requiring a valid Driver's License and Driving Record that does not fit the criteria of a high risk driver (as noted in our company Vehicle Policy). Contributes to the continuous improvement effort Documents processes and procedures, eliminates non-value added activities, and participates in cross functional CI teams Maintains professional and technical knowledge Establishes personal networks, participates in professional societies, attends professional workshops and reviews publications Contributes to team effort Willing to attempt new assignments or fill in for others as needed; accomplishes other duties as assigned Participates in applicable SOP and SWI training Constant (over 66%) None Frequent (33% - 66%) Independence of Action (Work progress is monitored by supervisor/manager; incumbent follows precedents and procedures, and may set priorities and organizes work within general guidelines established by supervisor/manager.) Decision Making (Decisions may affect a work unit or area within a department. May contribute to business or operational decisions that affect the department.) Problem Solving (Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed.) Occasional (10%-33%) None Seldom (1-10%) Supervisory Responsibilities - None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, skills and/or abilities: Knowledge Software Microsoft Office (Word, Excel, PPT, Outlook) CRM (D365 Preferred) Equipment Operation PLC troubleshooting (program editing & network connections) Specific Knowledge of RSLogix (PLC code/programming) ControLogix (PLC code/programming) PanelView (Studio) Motion Control Skills Analytical Project/Process Management Computer/Technical Organizational Interpersonal Communication Problem- Solving Written and Oral Communication English Language Clerical/Secretarial Abilities Strong technical aptitude; has the ability to deal with abstract and concrete variables with a high attention to detail Education and/or Experience: High School or GED required Associate's degree or vocational or technical school degree preferred 3-5 years of experience Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions): Constant (over 66%) None Frequent (33%-66%) Sitting, Hearing, Listening, Talking, Standing, Walking *Carrying up to 50 pounds * Lifting up to 50 pounds Occasional (10%-33%) Bending, stooping, Climbing stairs, Kneeling, Squatting, Crouching, Seldom (1-10%) Reaching Overhead, Pulling, Pushing *Carrying over 50 pounds *Never exceeding our company manual lifting policy and corresponding SOPs. Specific vision abilities required for this job include close vision, depth perception, and the ability to adjust focus Work Environment (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions): Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. Travel: May include up to 75% travel to support sales and service efforts Visits to factories and industrial environments which may include the following exposures: Extreme Cold: Temperatures typically below 32 o for more than an hour. Extreme Heat: Temperatures above 100 o for more than an hour. Noise: There is sufficient noise to cause you to shout in order to be heard above the noise level. Vibration: Exposure to oscillating movements of extremities or whole body. Hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals. Oils: There is air or skin exposure to oils or other cutting fluids. Atmospheric conditions: Conditions that affect the respiratory system, such as fumes, odors, dusts, mists, gases, or poor ventilation. Required Personal Protective Equipment (PPE's): Safety Glasses Hearing Protection Steel Toed Shoes Gloves as needed Hard hats as needed for work above Reflective Safety Vest as required Qualifications Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, skills and/or abilities: Knowledge Software Microsoft Office (Word, Excel, PPT, Outlook) CRM (D365 Preferred) Equipment Operation PLC troubleshooting (program editing & network connections) Specific Knowledge of RSLogix (PLC code/programming) ControLogix (PLC code/programming) PanelView (Studio) Motion Control Skills Analytical Project/Process Management Computer/Technical Organizational Interpersonal Communication Problem- Solving Written and Oral Communication English Language Clerical/Secretarial Abilities Strong technical aptitude; has the ability to deal with abstract and concrete variables with a high attention to detail Education and/or Experience: High School or GED required Associate's degree or vocational or technical school degree preferred 3-5 years of experience

FIELD SERVICE ENGINEER Bystronic is a leading global technology company in the field of sheet metal processing. The focus is on the automation of the complete material and data flow of the cutting and bending process chain. The intelligent networking of laser cutting systems and press brakes based on innovative automation, software, and service solutions is key to achieving the comprehensive digitalization of the sheet metal processing industry. Our company headquarters are located in Niederönz, Switzerland. Additional development and production sites are located in Sulgen (Switzerland), Gotha (Germany), Cazzago San Martino and San Giuliano Milanese (Italy), Tianjin and Shenzhen (China), and Hoffman Estates (USA). If you have a passion for technology, is customer oriented, wants to work in collaborative environment with a huge growth potential, you should consider joining Team BEST CHOICE! Your Role: Field Service Engineer The Capital Equipment Field Service Engineer will be responsible for installing, troubleshooting and repairing Bystronic Laser cutting and Automation systems, and Press Brake Machines. Your Responsibilities: Install, repair, commission and troubleshoot machine tools. Enter service reports. Diagnose mechanical, and electrical problems, performing mechanical and electrical repairs, install new machines. Provide basic customer guidance on machine operation, and maintenance and safety at customer locations. Your Expected Qualifications: High school diploma required. Additional education such as an associates or technical school degree in engineering or related is preferred. Hands on experience in field service of large machinery, or machine tool installation, repair and preventative service. Customer Service Focus. The ability to travel 100%, primarily within the United States. Occasional international travel may be required. We would also love if you had: Electrical and mechanical machine troubleshooting experience. Ability to work overtime and including weekends as needed. A valid driver's license and the ability to rent a car. A Passport Ability to lift up to 70 lbs. Able to bend, push, pull and stand for long periods of time. Excellent oral and written communication skills. We are also looking for some special skills: Computer proficiency, including but not limited to Microsoft Office Familiarity with Apple products (iPhone, iPad) Positive, professional attitude and customer service background. Possess a basic tool kit, special tools will be supplied. Understanding of I/O modules, servo amplifiers, and electrical components in control cabinets. Understands the relationship between axis motors and feedback systems for each axis. Experience with electrical, hydraulics, EtherCAT, Ethernet, pneumatics, electronics and blueprint/schematics In return we offer: Competitive salary. Door-to-door pay! A generous benefits package that includes Medical, Vision, Dental, 401K plan, Tuition Education Assistance, Company Funded Health Savings Plan, Flexible Spending Account 4 Personal Days available upon hiring Vacation days within 3 months of employment Personal Tooling Allowance Extensive training and opportunity to advance and further your career *All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. **NOTE: This job description in no way states or implies that these are the only duties to be performed**

FIELD SERVICE ENGINEER Bystronic is a leading global technology company in the field of sheet metal processing. The focus is on the automation of the complete material and data flow of the cutting and bending process chain. The intelligent networking of laser cutting systems and press brakes based on innovative automation, software, and service solutions is key to achieving the comprehensive digitalization of the sheet metal processing industry. Our company headquarters are located in Niederönz, Switzerland. Additional development and production sites are located in Sulgen (Switzerland), Gotha (Germany), Cazzago San Martino and San Giuliano Milanese (Italy), Tianjin and Shenzhen (China), and Hoffman Estates (USA). If you have a passion for technology, is customer oriented, wants to work in collaborative environment with a huge growth potential, you should consider joining Team BEST CHOICE! Your Role: Field Service Engineer The Capital Equipment Field Service Engineer will be responsible for installing, troubleshooting and repairing Bystronic Laser cutting and Automation systems, and Press Brake Machines. Your Responsibilities: Install, repair, commission and troubleshoot machine tools. Enter service reports. Diagnose mechanical, and electrical problems, performing mechanical and electrical repairs, install new machines. Provide basic customer guidance on machine operation, and maintenance and safety at customer locations. Your Expected Qualifications: High school diploma required. Additional education such as an associates or technical school degree in engineering or related is preferred. Hands on experience in field service of large machinery, or machine tool installation, repair and preventative service. Customer Service Focus. The ability to travel 100%, primarily within the United States. Occasional international travel may be required. We would also love if you had: Electrical and mechanical machine troubleshooting experience. Ability to work overtime and including weekends as needed. A valid driver's license and the ability to rent a car. A Passport Ability to lift up to 70 lbs. Able to bend, push, pull and stand for long periods of time. Excellent oral and written communication skills. We are also looking for some special skills: Computer proficiency, including but not limited to Microsoft Office Familiarity with Apple products (iPhone, iPad) Positive, professional attitude and customer service background. Possess a basic tool kit, special tools will be supplied. Understanding of I/O modules, servo amplifiers, and electrical components in control cabinets. Understands the relationship between axis motors and feedback systems for each axis. Experience with electrical, hydraulics, EtherCAT, Ethernet, pneumatics, electronics and blueprint/schematics In return we offer: Competitive salary. Door-to-door pay! A generous benefits package that includes Medical, Vision, Dental, 401K plan, Tuition Education Assistance, Company Funded Health Savings Plan, Flexible Spending Account 4 Personal Days available upon hiring Vacation days within 3 months of employment Personal Tooling Allowance Extensive training and opportunity to advance and further your career *All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. **NOTE: This job description in no way states or implies that these are the only duties to be performed**

What moves you? Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! Arjo welcomes people from all backgrounds and walks of life. Our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. We believe our people make all the difference in cultivating an inclusive, relatable culture that welcomes ideas, encourages innovation, and values belonging. Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees. Total Cash - Base pay ($25-27/hr + OT and performance bonus) + 8% Differential Benefits - Competitive medical, vision, dental, etc. insurance and award-winning 401k plan. Paid time-off - 15 PTO days, 12 holidays (8 standard/4 floating), birthday and voluntary days off. Paid Training and Development - We support the development and growth of our employees through constant growth opportunities. The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of Arjo medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our Kent service center but will involve local driving to and from Seattle-Tacoma area medical facilities using company vehicles. Full-time - Shifts Available: Tuesday-Saturday, 3:00pm - 11:30pm (+ 8% Differential ) Plus rotating on-call coverage. Day-to-day functions: Prepare medical equipment and documentation for delivery Load and unload medical equipment Drive 26 foot box truck to make deliveries and pick-ups Process delivery and pick-up documentation as required Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained Clean and disinfect medical equipment to Arjo quality standards Present highest level of customer etiquette in all patient/customer interactions Qualifications: High school diploma or equivalent MUST HAVE clean driving record Two(2) years' experience within service or operations field Two(2) years' experience in front-line customer-service Experience with Microsoft Office applications, including Word, Excel, & Outlook Ability to lift up to 75lbs and push/pulling up to 135 pounds Ability to drive work truck Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment Accommodation: Arjo Inc. welcomes people from all backgrounds and walks of life. Our employees have different strengths, experiences, and backgrounds, but share a common passion for improving people's lives. We collectively promote a welcoming culture that embraces new ideas, encourages innovation, and values belonging. Arjo Inc. gives consideration for employment to all qualified applicants and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, disability, genetic information, military status, or any other characteristic protected by applicable federal, state, or local law. Qualified Applicants who require a reasonable accommodation for any part of the application and/or hiring process may contact us through the following email address: application.accommodations@arjo.com #LI-YL1 #LI-ONSITE About Arjo At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges. For more information about Arjo visit ************

At Flow International Corporation, a SHAPE company, we are committed to delivering innovative manufacturing process solutions that empower our customers to succeed. Our team of industry-leading technologists, manufacturing experts, and service professionals work collaboratively to transform customer visions into reality. What it's Like to Work Here. We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced, and customer focused. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do. What We Offer. In addition to training and career advancement opportunities, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, life insurance, paid disability insurances, education reimbursement and more. ROLE SUMMARY The Field Service-Laser and Press Brake Technician is responsible for the installation, maintenance, and support of Flow's advanced fiber laser cutting and press brake machinery. This role demands strong mechanical and electrical capabilities, a customer-focused mindset, and the flexibility to travel frequently. ESSENTIAL DUTIES AND RESPONSIBILITIES Install, commission, troubleshoot, and repair CNC laser cutting and press brake equipment Deliver both on-site and remote technical support to ensure machines operate at peak performance Provide customer training on machine operation, safety procedures, and preventive maintenance Diagnose and resolve issues involving mechanical, electrical, and software components Prepare comprehensive service reports and documentation Maintain current technical documents and assist with identifying required parts Build and sustain strong customer relationships through professional service and support Participate in the on-call rotation for after-hours and holiday support Conduct routine and preventive maintenance as scheduled SUPERVISORY RESPONSIBILITIES - None TRAVEL- Travel extensively-up to 100% overnight Monday through Friday, including occasional international trips COMPENSATION & BENEFITS: Hourly pay range: $32-$36, based on experience and qualifications Comprehensive benefits package, including medical, dental, vision, and life insurance 401(k) plan with company matching contributions Paid time off (PTO) and disability insurance Tuition reimbursement for approved educational programs Ongoing career development and training opportunities Qualifications REQUIRED KNOWLEDGE, SKILLS, ABILITIES: High school diploma required; associate degree or technical certification preferred Minimum of 2 years' experience with CNC laser and press brake systems Proven hands-on experience in field service or installation of industrial machinery Strong diagnostic skills in mechanical, electrical, hydraulic, and pneumatic systems Valid driver's license and passport required Capable of lifting to 70 lbs. and performing physically demanding tasks Willingness to work overtime and occasional weekends PREFFERRED TECHNICAL SKILLS: Working knowledge of I/O modules, servo systems, encoders, and control cabinet components Experience with EtherCAT, Ethernet networking, reading electrical schematics, and mechanical blueprints Ability to maintain a personal basic tool kit (specialized tools will be provided) PROFESSIONAL ATTRIBUTES: Strong verbal and written communication skills Excellent customer service skills with a professional demeanor Self-directed, adaptable, and able to work independently with minimal supervision Solid organizational and analytical problem-solving abilities Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams), Concur, and Kronos TOOLS & EQUIPMENT USED: Standard office equipment Hand tools and precision machine tools EDUCATION & TRAINING: Associate degree in Electronics, Robotics, or Mechanical Engineering preferred At least 2 years of recent experience servicing CNC, robotics, or motion control systems Experience with CNC programming is a plus. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel. The employee is occasionally required to stand; walk; talk or hear; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms. The associate must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. The Opportunity: We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the Spokane, WA metro. *** All candidates must be able to work coverage in the following areas: Spokane, Post Falls, ID and Coeur D'Alene, ID*** In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home. Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect. Responsibilities: - Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance - Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG - Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances - Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts - Immediately and accurately process paperwork and perform data entry upon completion of each job - Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home - Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %) Qualifications and Requirements: - Minimum 1 year experience in a technical role (Field Service preferred) - Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products) - Experience in the use of tools, and diagnostic test equipment - Ability to properly trouble-shoot, diagnose, repair and document product/system issues - Valid Driver's license in good standing - Ability to obtain appropriate EPA Certification - Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds #LI-TF1 Recruiting Range $55,120 - $65,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Field Service Technician II - Quincy/ Wenatchee (WA) Location: Quincy, WA type Remote (for positions required to be located in specific geography) Powering Innovation, Delivering Excellence: Leading the Future of Critical Power Solutions! MEPPIs Service Center Division (SCD) is looking for a Field Service Technician II to perform service support activities for single and three-phase Uninterruptible Power Supplies (UPS) and peripherals. In this role, youll deliver on-site troubleshooting, repairs, and preventative services while supporting both internal and external customers with world-class technical expertise. What Youll Do: * Deliver On-Site Support: Perform start-up service, preventative and remedial maintenance, field modifications, and testing of power quality products. * Be the Go-To Expert: Provide technical support to internal and external customers, including third-party service organizations and end users. * Diagnose and Document: Inspect, test, and document failed products, components, and systems prior to return to the factory, detailing defects and operational status. * Stay Ready for Emergencies: Schedule and provide on-call emergency technical support and field service. * Collaborate and Innovate: Partner with other MEPPI departments to identify solutions that improve performance and customer protection. * Master the Details: Identify, evaluate, and repair routine product failures; escalate non-routine issues as needed. * Advocate for Upgrades: Recommend service product offerings, such as battery upgrades, to maximize customers long-term investments. * Troubleshoot with Precision: Resolve malfunctions to a board level in UPS systems with minimal guidance. * Create Clear Records: Maintain service records and produce detailed documentation on the repair and inspection of UPS and energy storage equipment. * Mentor Future Talent: Guide less experienced technicians in troubleshooting system failures. * Stay Professional: Submit accurate expense reports in accordance with company policies. What You Bring: * Education: Associate degree in Electrical, Electronics, or related technical field, with 4 years of experience in troubleshooting and repairing technical, electrical, or electronic productsor equivalent education and experience. * Technical Expertise: Intermediate knowledge of UPS products, services, and peripherals, plus advanced proficiency in mechanical and electronic test equipment. * Analytical Skills: Advanced analytical and problem-solving skills with the ability to diagnose complex issues. * Certifications: OSHA-10 Construction and NFPA-70E certification. * Communication: Advanced interpersonal, communication, and presentation skills to interact effectively with customers, employees, and suppliers. * Technical Knowledge: Ability to read and interpret detailed equipment schematics and facility one-line drawings; basic knowledge of communication and networking protocols. * Technology Proficiency: Advanced computer skills, especially with Microsoft Office and MRP/ERP business systems. Whats in It for You? * Competitive Pay: Earn $35+ per hour, with final rate based on experience and qualifications. * Comprehensive Health Coverage: MEPPI pays 90% of the cost for medical, dental, and vision plans. * Retirement Security: 401(k) plan with company match up to 4%. * Generous Paid Time Off: Vacation eligibility after 90 days, plus 12 paid holidays per year. * Career Development: Training programs and educational assistance to support your growth. * Exclusive Employee Perks: Profit sharing and employee discounts on MEPPI products and services. Why MEPPI? At MEPPI, youre not just another technicianyoure a vital part of our mission to provide reliable, innovative power solutions. As a U.S. affiliate of Mitsubishi Electric, weve been solving critical facility challenges since 1985. Join us in building the future of critical infrastructure with a team that values your expertise and ideas. Equal Opportunity Employer: MEPPI is committed to building an inclusive workplace and welcomes applicants from all backgrounds. Notice to Agencies and Search Firms: MEPPI does not accept unsolicited resumes from agencies or search firms. Any resumes submitted without a signed agreement become the property of MEPPI. START YOUR APPLICATION

What this Job Entails: Inventory Technicians are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services. Scope: Follows established procedures on routine work Requires detailed instructions Your Roles and Responsibilities: Assist with inventory and asset management, conference room preventative maintenance, and e-recycling Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction Help to ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees. Deploy and recover laptop and desktop images Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs) Assist with utilizing Inventory Data management software to maintain inventory accuracy and workflow Contribute to large scale global projects as needed Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: High school diploma or general education degree (GED) and 0 to 2 years' related experience and/or training; or equivalent combination of education and experience Excellent written and verbal communications skills Ability to work in a large team with minimal supervision Capable of providing an outstanding user experience Basic Inventory or IT knowledge Ability to excel in a fast paced work environment Ability to make sound decisions when faced with competing priorities Results oriented and can identify the steps to be taken to achieve objectives Preferred Qualifications: Past business operations exposure Some customer experience background or familiarity Physical Demand & Work Environment: Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $17.36 - $27.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law