Field Service Technician jobs at Gordon Flesch - 530 jobs

The Service Technician is responsible for repairing and reconditioning equipment in the profit center and/or customer locations. Responsible for installation of equipment for customer accounts and is responsible for diagnostics of mechanical, electrical, and plumbing problems and takes corrective action. Provides customer assistance in resolving customer questions, problems, or complaints regarding equipment. Job Responsibilities ? Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment. Diagnoses problems and figures out reasons and the nature of correction. ? Makes repairs or adjustments to equipment to return the equipment in working order. ? Cleans and maintains equipment on location including exchanging decanters and cleaning brewers. ? Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation ? Repairs and refurbishes equipment; maintain spare parts levels. ? Ability to accurately collect work completed in company provided mobile device. ? Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product. ? Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations. ? Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle in a safe manner. ? Completes weekly Driver Report and follows guidelines in the Fleet Manual. ? Follows all safety standards and policies set by manufacturers and company. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? High School Diploma or GED required ? Solid understanding in repairing small electrical appliances. ? Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital. ? Must be willing to learn how to work with copper, braided and pex lines. This skill is normally developed through six months to one year of experience in the equipment service operations or through vocational training. ? The ability to read and write in English is required. ? Must also possess effective communication and customer service skills. ? Incumbent must have an acceptable driving record and a qualified driver?s license. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Field Service Technician to join their team. This is a unique opportunity for someone who thrives on travel, technical challenges, and making a real impact at customer sites across the U.S. and internationally. Why Consider This Opportunity? Work with Cutting-Edge Technology: You'll troubleshoot and program PLCs, including Siemens and Allen Bradley controllers, and set up advanced systems like Siemens LMV5. Diverse Environments: From power plants to ship engine rooms, every day brings new challenges and learning opportunities. Career Growth: Training and development opportunities, including working with industry-leading equipment and technologies. Key Responsibilities: Perform start-ups and commissioning of industrial pressure vessels and boilers at customer locations nationwide and abroad. Troubleshoot, program, and optimize PLCs (preferably with RS Logix500), HMIs, and combustion systems. Conduct operational testing and calibration of burners and fuel/air ratios using advanced diagnostic tools. Provide expert support to customers and field technicians, both onsite and remotely. Document technical procedures and contribute to instruction manuals for end-users. Maintain clear communication through trip reports and technical documentation. Qualifications and Skills: Bachelor's Degree in Engineering is a plus. 4+ years in field service experience, with strong PLC troubleshooting and programming skills. Hands-on expertise with pressure vessels, boilers, hydraulic and pneumatic systems, and combustion analyzers. Experience setting up Siemens LMV5 systems. Willingness to travel extensively (up to 90%), including occasional international assignments. Compensation Range: $38/hr - $42/hr Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance. If you are a passionate Field Service Technician looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity! LHH is a leader in permanent recruitment-and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************

Employment Type: Direct Hire Be the expert customers rely on to keep critical production equipment running at peak performance-where your skills make a real impact every day. Overview The Field Service Engineer provides hands-on technical service to optimize customer production and ensure peak performance of installed equipment. This role requires a strong on-site presence at customer facilities and close collaboration with internal teams during equipment installation, start-up, and ongoing support. Field Service Engineers are trusted technical resources, delivering maintenance, repairs, and customer training across the United States and Canada. Key Responsibilities Maintenance & Repair Perform routine maintenance, diagnose equipment issues, and repair or replace defective components to ensure reliable operation. Troubleshooting Identify root causes and implement effective solutions for mechanical, electrical, pneumatic, and electronic control system issues. Installation & Start-Up Support Install, configure, and support new equipment and systems in accordance with engineering specifications and project requirements. Customer Support & Training Train customer technicians on proper equipment operation, preventive maintenance, and basic troubleshooting best practices. Documentation Maintain accurate service records, including work performed, parts used, and labor hours. Compliance & Safety Ensure all work is performed in compliance with company policies, safety regulations, and industry standards. Additional Duties Perform other related duties as assigned. Travel Requirements Minimum of 50% travel to customer sites; travel is primarily by automobile, with some domestic and occasional international air travel required. Required Skills & Qualifications Education: Certificate or degree in a technical field (electronics, engineering, or related technology) from a Trade School, Technical School, College, or Military Technical School. Experience: Minimum of 3+ years in a technical role using hand tools and basic electrical test equipment. Self-Motivation: Highly driven, disciplined, and able to work independently while managing deadlines effectively. Work Environment: Comfortable working in an industrial manufacturing or production shop floor environment; flexible to work overtime as needed. Technical Expertise: Strong mechanical and electrical aptitude Ability to read and interpret diagrams, schematics, engineering specifications, and technical manuals Experience with industrial machinery, preferably in food, beverage, or packaging environments Communication: Strong verbal and written communication skills for customer interaction and internal coordination. Problem Solving: Excellent analytical and troubleshooting abilities. Physical Requirements: Ability to perform physical tasks, including lifting equipment occasionally exceeding 50 lbs. Driver's License: Valid driver's license with a clean driving record required. Preferred Experience Previous experience servicing food manufacturing or processing equipment Working knowledge of servo drives, variable frequency drives (VFDs), and/or PLCs Compensation & Benefits Competitive wages with profit-sharing opportunities 15 days of paid time off in the first year Double pay for Sunday work Comprehensive health care package including medical, dental, vision, and disability coverage Supportive, open, and family-like work environment Apply today to join a hands-on, customer-facing engineering role with nationwide exposure and long-term growth opportunities. Equal Opportunity Employer Statement Ascendo is a certified minority-owned staffing firm that welcomes and celebrates diversity. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or any other non-merit-based factor.

Trident Consulting is seeking an " Operations Technician " for one of our clients in " Sheboygan Falls, WI 53085- onsite”. A global leader in business and technology services Job Title: Operations Technician Pay Rate: $22.00/hr Shift Info: Hours: 8am-5pm, M-F The purpose of this position is to support the Sheboygan site with maintenance activities. You will help keep the entire site running by supporting the Maintenance department. While doing so, gain firsthand insight into how a Maintenance Department supports a growing, lucrative industry. You will support the Maintenance department through maintenance task observations and time studies, task digitization, shop improvement projects, and in-field equipment tagging. Must have computer skills and/or mechanical ability. You must be able to follow all safety rules and regulations, identify unsafe work conditions, and report them to management. Conduct miscellaneous duties and tasks as assigned. Contributes to department goals. Shows dignity and respect while performing duties-exemplary attendance and adherence to schedule. Uses good documentation practices.• Able to receive guidance from Supervisors and Technicians.• Excellent verbal and written communication skills.• Ability to suggest process improvement solutions.• Excellent self-motivation and productivity skills.• Ability to accept responsibility and meet deadlines.• Ability to read, understand, and follow work instructions and procedures.• Ability to use PC software and applications (CMMS, web browsers, Word, Excel, email)• Ability to learn, redline drawings, and learn all types of drawings/schematics.• Able to operate hand tools, power tools, and basic shop tools with guidance (grinder, drillpress, sand blaster, band saw, etc.).• Ability to read gauges and understand units of measure.• Ability to use precision measuring equipment.• Use excellent teamwork and interpersonal skills to conduct Maintenance tasks. Basic Qualifications: High School Diploma or equivalent Age 18 years or older No maintenance experience necessary Mechanically inclined Ability to collaborate with Maintenance personnel Preferred Qualifications: Previous work experience, vocational or shop training, and High School classes Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: tridentconsultinginc.com.

We are assisting our local client in their search for a 1st Shift Maintenance Technician to perform preventive, general, and corrective maintenance on manufacturing equipment and facility systems. This role supports safe, efficient, and reliable operations by maintaining equipment performance, addressing mechanical and electrical issues, and ensuring compliance with company policies and safety standards. Essential Duties and Responsibilities Perform preventive and general maintenance on production equipment and facility systems. Install, repair, and maintain equipment and facilities in accordance with machine manuals, blueprints, and applicable building codes with minimal supervision. Maintain and repair: Electrical wiring and systems (single-phase and three-phase) Plumbing systems and fixtures Motors, engines, CNC equipment, pneumatic systems, and PLC-controlled equipment Assist senior or higher-level maintenance personnel as needed. Ensure all safety policies and procedures are followed to reduce the risk of injury or equipment damage. Perform facility and grounds maintenance as required. Participate in on-call rotation to support off-hours maintenance needs. Travel occasionally for equipment support, parts pickup, or service-related needs. Use personal vehicle on an occasional basis for pickup or delivery of machine parts, as required. Once proficiency is demonstrated, assist with training and mentoring other maintenance team members. Perform other maintenance and facilities-related duties as assigned. Knowledge, Skills, and Abilities (KSAs) Strong working knowledge of: Motors and engines Single-phase and three-phase electrical systems Pneumatic equipment PLC-controlled systems General mechanical maintenance Computer literacy required for documentation, troubleshooting, and communication. Demonstrated initiative and ability to work independently to meet departmental and organizational objectives. Strong interpersonal, communication, and teamwork skills. Excellent organizational skills with the ability to manage multiple tasks in a fast-paced environment. Effective problem-solving skills with the ability to apply continuous improvement principles. Ability to perform a wide variety of maintenance tasks across multiple disciplines. Strong customer service mindset with a focus on responsiveness and follow-through. Pay Details: $28.00 to $38.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are assisting our local client in their search for a 1st Shift Maintenance Technician to perform preventive, general, and corrective maintenance on manufacturing equipment and facility systems. This role supports safe, efficient, and reliable operations by maintaining equipment performance, addressing mechanical and electrical issues, and ensuring compliance with company policies and safety standards. Essential Duties and Responsibilities Perform preventive and general maintenance on production equipment and facility systems. Install, repair, and maintain equipment and facilities in accordance with machine manuals, blueprints, and applicable building codes with minimal supervision. Maintain and repair: Electrical wiring and systems (single-phase and three-phase) Plumbing systems and fixtures Motors, engines, CNC equipment, pneumatic systems, and PLC-controlled equipment Assist senior or higher-level maintenance personnel as needed. Ensure all safety policies and procedures are followed to reduce the risk of injury or equipment damage. Perform facility and grounds maintenance as required. Participate in on-call rotation to support off-hours maintenance needs. Travel occasionally for equipment support, parts pickup, or service-related needs. Use personal vehicle on an occasional basis for pickup or delivery of machine parts, as required. Once proficiency is demonstrated, assist with training and mentoring other maintenance team members. Perform other maintenance and facilities-related duties as assigned. Knowledge, Skills, and Abilities (KSAs) Strong working knowledge of: Motors and engines Single-phase and three-phase electrical systems Pneumatic equipment PLC-controlled systems General mechanical maintenance Computer literacy required for documentation, troubleshooting, and communication. Demonstrated initiative and ability to work independently to meet departmental and organizational objectives. Strong interpersonal, communication, and teamwork skills. Excellent organizational skills with the ability to manage multiple tasks in a fast-paced environment. Effective problem-solving skills with the ability to apply continuous improvement principles. Ability to perform a wide variety of maintenance tasks across multiple disciplines. Strong customer service mindset with a focus on responsiveness and follow-through. Pay Details: $28.00 to $38.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Service Technician - SBE is responsible for repairing and reconditioning equipment in the profit center and/or customer locations. Responsible for installation of equipment for customer accounts and is responsible for diagnostics of mechanical, electrical, and plumbing problems and takes corrective action. Provides customer assistance in resolving customer questions, problems, or complaints regarding equipment. COMPENSATION: The Hourly rate for this position is $20.00 to $22.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities ? Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment. Diagnoses problems and figures out reasons and the nature of correction. ? Makes repairs or adjustments to equipment to return the equipment in working order. ? Cleans and maintains equipment on location including exchanging decanters and cleaning brewers. ? Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation ? Repairs and refurbishes equipment; maintain spare parts levels. ? Ability to accurately collect work completed in company provided mobile device. ? Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product. ? Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations. ? Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle in a safe manner. ? Completes weekly Driver Report and follows guidelines in the Fleet Manual. ? Follows all safety standards and policies set by manufacturers and company. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? High School Diploma or GED required ? Solid understanding in repairing small electrical appliances. ? Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital. ? Must be willing to learn how to work with copper, braided and pex lines. This skill is normally developed through six months to one year of experience in the equipment service operations or through vocational training. ? The ability to read and write in English is required. ? Must also possess effective communication and customer service skills. ? Incumbent must have an acceptable driving record and a qualified driver?s license. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

Pride Health is currently seeking candidates for a “EEG Tech” position that will provide support to our client's healthcare systems in Urbana, IL. This is a contract assignment with a high likelihood of extension and a great way to start working with a top-tier healthcare organization! Job Description: Job Title: EEG Tech Location: Urbana, IL Schedule: 5x8 hrs. (40 hrs. / week) Duration: 13 weeks Shift: Day Pay Range: $1800 - $1950 / week DOE Overview: We are looking for a skilled and dedicated EEG Tech to join our vibrant team. In this role, you will performs neurodiagnostic tests and analyze results, ensuring accurate documentation and communication with physicians for abnormal findings. Key Responsibilities: · Perform and document all types of EEG tests, including ambulatory, bedside, and standard lab EEGs. · Clean and disinfect equipment, following infection control policies. · Provide clear explanations of procedures to patients, ensuring optimal test results. · Communicate with physicians regarding abnormal EEG results. · Troubleshoot and arrange repair services for equipment as needed. · Maintain patient records and adhere to safety and operational standards. Qualifications: · Minimum of two (2) EEG Experience · Current BLS certification required. · EEG/EP Technologists Certification (Certified by ABRET) Interested? Apply now! About Pride Health: Pride Health is Pride Global healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Manages and contributes to development of the platform migration and global roll out strategy and execution * Interacts with client stakeholders for business justification, funding, scope and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects * Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: * Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax * Service Delivery enablement (field worker, 3rd party management) * Distributed Service support networks * AI powered service operations Bonus points: * Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) * Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. * Experience with Service channel experience design, implementation and execution * Experience with defining, designing and implementing a development architecture leveraging CI/CD principles * Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in the CMT (Communications, Media, Technology) space * Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Locations

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Manages and contributes to development of the platform migration and global roll out strategy and execution * Works with software and technology partners to design & deliver Service-focused solutions * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Interacts with client stakeholders for business justification, funding, scope, and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. * 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. * 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management * 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. * 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): * Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. * 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio * Experience in algorithmic decisioning or interactive management * Strong understanding of PCI/PII security and data privacy requirements * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Locations

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): + Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Manages and contributes to development of the platform migration and global roll out strategy and execution * Interacts with client stakeholders for business justification, funding, scope and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects * Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: * Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax * Service Delivery enablement (field worker, 3rd party management) * Distributed Service support networks * AI powered service operations Bonus points: * Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) * Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. * Experience with Service channel experience design, implementation and execution * Experience with defining, designing and implementing a development architecture leveraging CI/CD principles * Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in the CMT (Communications, Media, Technology) space * Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Locations

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. Develops strong working relationships with the senior management team and identifies follow-on project opportunities Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning Manages day to day on-shore and off-shore project teams during the project lifecycle Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories Manages experience-led teams in developing strategic vision and creative UI/UX design Manages and contributes to development of the platform migration and global roll out strategy and execution Interacts with client stakeholders for business justification, funding, scope and timeline Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax Service Delivery enablement (field worker, 3rd party management) Distributed Service support networks AI powered service operations Bonus points: Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. Experience with Service channel experience design, implementation and execution Experience with defining, designing and implementing a development architecture leveraging CI/CD principles Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) Experience working with clients in the CMT (Communications, Media, Technology) space Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Minnesota $94,400 to $230,000 Maryland $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change. Visit us at ***************** What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Manages and contributes to development of the platform migration and global roll out strategy and execution + Interacts with client stakeholders for business justification, funding, scope and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects + Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: + Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax + Service Delivery enablement (field worker, 3rd party management) + Distributed Service support networks + AI powered service operations Bonus points: + Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) + Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. + Experience with Service channel experience design, implementation and execution + Experience with defining, designing and implementing a development architecture leveraging CI/CD principles + Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in the CMT (Communications, Media, Technology) space + Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Warm Greetings! My name is Srinath and I am a Sr. Technical Recruiter with Avance Consulting. We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies. I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the listed below. If you are interested, please respond with your updated resume or give me a call on ************ Ext 238 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program. Hi, I hope you are doing good. I have Opportunity with one of my client, please find below Job Description for your review. If you are interested please forward me your updated resume along with your contact details to discuss further Role:Technology Lead - .NET, WCF/WebServices (RESTful/SOAP) Duration: Full TIme / Permanent Location: Austin, TX / Chicago, IL Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience with Information Technology. Preferred • At least 3 years of experience in C#.Net, ADO.Net, .Net framework 3.5, ASP.Net. WCF, Webservices • At least 3 years of experience in Agile, Scrum or Kanban Methodologies • At least 3 years of experience in tools such as Jira, Jenkins and Continuous Integration and Continuous Delivery • Knowledge in NO-SQL environment, MongoDB • At least 3 years of experience in software development life cycle. • At least 3 years of experience in Project life cycle activities on development and maintenance projects. • At least 3 years of experience in Design and architecture review. • Ability to work in team in diverse/ multiple stakeholder environment • Experience to Financial Services and Wealth Management • Analytical skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: We are seeking an experienced Cable Splicer & Tester to join our growing telecom wireline team. The ideal candidate will have hands-on expertise in fiber optic and copper cable splicing, testing, and troubleshooting for large-scale deployments. This role is critical to ensuring high-quality network builds, customer satisfaction, and on-time project delivery across multiple markets. Requirements: Key Responsibilities: Perform cable splicing, termination, and testing for both fiber optic and copper networks. Conduct OTDR, power meter, light source, and other industry-standard tests to ensure cable integrity and quality. Troubleshoot, diagnose, and repair cable issues in both aerial and underground environments. Read and interpret splicing diagrams, schematics, and work orders. Maintain accurate documentation of splicing records, test results, and project deliverables. Follow safety standards and industry best practices while working in the field. Interface with project managers and team leads to provide status updates and ensure customer deliverables are met. Support multiple markets as needed with up to 75% travel. Qualifications Proven experience as a Cable Splicer & Tester in the telecom wireline industry. Strong technical knowledge of fiber optic and copper splicing techniques, testing equipment, and documentation standards. Ability to work independently and with teams in both aerial and underground construction environments. Familiarity with industry safety regulations and procedures. Excellent troubleshooting skills and attention to detail. Valid driver's license (company truck provided as needed). Willingness to travel between multiple markets. Bucket truck operation experience and CDL license preferred. What We Offer Competitive pay up to $35/hour (based on experience) Company truck provided (as needed) Medical, dental, and vision insurance options. 401(k) retirement plan 8 paid holidays Vacation time / personal time Opportunities to work on large-scale, high-profile projects across multiple regions Travel opportunities with covered expenses Growth potential within a national turnkey provider

Job DescriptionDescription: We are seeking an experienced Cable Splicer & Tester to join our growing telecom wireline team. The ideal candidate will have hands-on expertise in fiber optic and copper cable splicing, testing, and troubleshooting for large-scale deployments. This role is critical to ensuring high-quality network builds, customer satisfaction, and on-time project delivery across multiple markets. Requirements: Key Responsibilities: Perform cable splicing, termination, and testing for both fiber optic and copper networks. Conduct OTDR, power meter, light source, and other industry-standard tests to ensure cable integrity and quality. Troubleshoot, diagnose, and repair cable issues in both aerial and underground environments. Read and interpret splicing diagrams, schematics, and work orders. Maintain accurate documentation of splicing records, test results, and project deliverables. Follow safety standards and industry best practices while working in the field. Interface with project managers and team leads to provide status updates and ensure customer deliverables are met. Support multiple markets as needed with up to 75% travel. Qualifications Proven experience as a Cable Splicer & Tester in the telecom wireline industry. Strong technical knowledge of fiber optic and copper splicing techniques, testing equipment, and documentation standards. Ability to work independently and with teams in both aerial and underground construction environments. Familiarity with industry safety regulations and procedures. Excellent troubleshooting skills and attention to detail. Valid driver's license (company truck provided as needed). Willingness to travel between multiple markets. Bucket truck operation experience and CDL license preferred. What We Offer Competitive pay up to $35/hour (based on experience) Company truck provided (as needed) Medical, dental, and vision insurance options. 401(k) retirement plan 8 paid holidays Vacation time / personal time Opportunities to work on large-scale, high-profile projects across multiple regions Travel opportunities with covered expenses Growth potential within a national turnkey provider

Full-Time or Part-time Immediate Opening We are hiring a Fiber Splicing Instructor to lead hands-on training programs in fiber optic splicing, testing, and installation. If you're a seasoned technician who enjoys mentoring others and shaping the next generation of telecom professionals, we'd love to meet you. Responsibilities: -Teach fusion and mechanical splicing techniques in classroom and lab settings -Demonstrate use of splicing tools, OTDRs, power meters and cleavers -Guide students through cable prep, tray management, and enclosure installation -Promote safety and enforce OSHA-compliant practices -Develop and update curriculum aligned with FOA (Fiber Optics Association), ETA (Electronic Technicians Association), and BICSI (Building Industry Consulting Service International) certifications -Evaluate student performance and provide feedback -Maintain training equipment and lab setup -Collaborate with industry partners to align training with workforce needs Requirements Qualifications: -5+ years hands-on experience in fiber splicing and testing -Proficiency with fusion splicers (e.g., Fujikura, AFL, Sumitomo) and diagnostic tools -Experience with splicing high count ribbon fiber a plus -Prior teaching, mentoring or training experience preferred -FOA CFOT (Certified Fiber Optic Technician), ETA Fiber Optics Installer, or BICSI certification a plus -Strong communication and organizational skills -Comfortable working in a classroom, lab and field environments -Construction manager experience a plus -Experience with aerial and underground fiber deployment a plus -Familiarity with network architecture and fiber design a plus -Bilingual English/Spanish a plus

Job DescriptionDescription: Fiber Splicer Instructor Full-Time or Part-time Immediate Opening We are hiring a Fiber Splicing Instructor to lead hands-on training programs in fiber optic splicing, testing, and installation. If you're a seasoned technician who enjoys mentoring others and shaping the next generation of telecom professionals, we'd love to meet you. Responsibilities: -Teach fusion and mechanical splicing techniques in classroom and lab settings -Demonstrate use of splicing tools, OTDRs, power meters and cleavers -Guide students through cable prep, tray management, and enclosure installation -Promote safety and enforce OSHA-compliant practices -Develop and update curriculum aligned with FOA (Fiber Optics Association), ETA (Electronic Technicians Association), and BICSI (Building Industry Consulting Service International) certifications -Evaluate student performance and provide feedback -Maintain training equipment and lab setup -Collaborate with industry partners to align training with workforce needs Requirements: Qualifications: -5+ years hands-on experience in fiber splicing and testing -Proficiency with fusion splicers (e.g., Fujikura, AFL, Sumitomo) and diagnostic tools -Experience with splicing high count ribbon fiber a plus -Prior teaching, mentoring or training experience preferred -FOA CFOT (Certified Fiber Optic Technician), ETA Fiber Optics Installer, or BICSI certification a plus -Strong communication and organizational skills -Comfortable working in a classroom, lab and field environments -Construction manager experience a plus -Experience with aerial and underground fiber deployment a plus -Familiarity with network architecture and fiber design a plus -Bilingual English/Spanish a plus