Service Representative jobs at Greater East Texas Community Action Program (GETCAP)

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people's lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives. We are seeking a highly organized, detail oriented and self-motivated individual to assist with Customer Experience responsibilities. The ideal candidate will be able to work independently and follow strict protocols for accuracy and compliance. The candidate will be comfortable using a multi-line phone system, electronic correspondence, and data entry in a hybrid position. The Customer Experience Representative is a representative of Texas Original and will possess exceptional customer service and communication skills as they are typically the first contact for most of our patients and therefore the voice/face of the company. We also hope that our Customer Experience Representative will help us identify ways we can be more effective and efficient by contributing fresh ideas for improvement. Schedule for this position is Tuesday-Saturday.Key Responsibilities: Answer high volume incoming calls from customers, caregivers, and prescribers and assist them efficiently and professionally. Perform daily outbound calls from various communication channels to new and existing patients, as well as curated call out lists distributed weekly. Serve as the first line of defense for the company, upholding our standards of excellence in customer service. Interact with customers via phone, email, chat, and in-person to provide assistance, answer inquiries, and resolve issues related to orders, shipments, and account management. Check patient voicemails and emails and respond accordingly. Process online orders accurately and efficiently, ensuring timely fulfillment and delivery. Assist customers with placing orders over the phone, providing product information, pricing, and availability as needed. Investigate and troubleshoot customer concerns, complaints, refunds/exchanges and escalations related to orders, payments, products, and deliveries. Take ownership of issues and work diligently to find satisfactory resolutions. Gather feedback from customers regarding their experiences, preferences, and suggestions for improvement related to the ordering, pickup and delivery process. Communicate feedback to relevant departments to drive continuous improvement. Collaborate with other departments, including business development, logistics, marketing and inventory management, to address customer needs and ensure smooth order processing and fulfillment. Maintain detailed records of customer interactions, order status, inquiries, and resolutions. What You'll Need to Succeed: High school diploma/GED required 2+ years' experience in a customer service role Strong sense of professionalism and compassion required Excellent verbal and written communication skills Experience working with multiple CRM systems and phone experience preferred Benefits Medical Dental Vision Telehealth - Medical Telehealth - Mental Health Counseling 401(k) with company matching Paid Vacation Paid Sick Leave Paid Holidays Bereavement leave Pre-Tax Flexible Spending Accounts Basic Term Life Insurance and AD&D Travel Reimbursement (if applicable) Gym Reimbursement up to $50/month & More Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.About Us! Austin Transportation and Public Works (ATPW) is a highly reliable organization that builds and maintains infrastructure for our community. Our vision is for Austin to be the model for safe, reliable, and sustainable transportation. We value safety, unity, reliability, accountability, integrity, community, and employee fulfillment. Job Description: Purpose: Under general supervision, this position patrols assigned areas of the City to expedite flow of vehicular traffic by reporting, correcting, and addressing mobility issues; and enforces State and City laws and ordinances. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Patrols assigned area to direct and expedite the flow of vehicular traffic by reporting, correcting, and addressing mobility issues. Enforces parking regulations and issues citations for violations of State and City laws and ordinances; testifies in court for contested hearings. Marks vehicles to detect abuse of timed areas; immobilizes or impounds vehicles or property in violation of State and City laws and ordinances. Monitors and reports major thoroughfares and intersections to identify and report inefficient roadway operations or faulty traffic signal timing and sequencing issues. Collaborates with and assists traffic engineers by reporting mobility issues. Reports roadway hazards that impede the normal traffic flow. Responds to minor traffic collisions to direct and expedite the flow of traffic. Monitors and attends installed temporary traffic barricades during special events or non-standard occurrences. Answers questions concerning parking payment options and zones and provides wayfinding assistance to the public. Completes reports, maintains logs, and responds to other correspondence from City employees and the public. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of State and City laws and ordinances, municipal codes, and regulations. Knowledge of City and departmental policies and procedures. Knowledge of City streets and places of interest. Skill in handling multiple tasks and prioritizing. Skill in handling conflict, difficult, and uncertain situations. Skill in responding calmly to emergency situations. Skill in effective oral and written communication. Skill in using computers and related software. Skill in the use of hand tools and measuring devices. Ability to write complete, accurate, and timely reports. Ability to testify in court regarding facts in contested citation. Ability to safely direct traffic. Ability to read, interpret, and apply State and City laws and ordinances, as well as City and department policies and procedures. Ability to exercise discretion in issuance of citations and impoundment of vehicles. Ability to use communication devices to include but not limited to a two-way radio or SMS and hand-held citation devices. Ability to provide minor mechanical assistance to disabled vehicles. Ability to work outside in all kinds of inclement weather conditions. Ability to obtain CPR and First Aid certification. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with City employees and the public. Ability to be certified to carry OC/pepper spray. Ability to safely operate a motor vehicle, moped/motorcycle, and bicycle. Ability to handle physical requirements of the job. Minimum Qualifications: Graduation from an accredited high school or equivalent, plus one (1) year of experience in customer service, public/municipal code enforcement, or in a related field. Licenses and Certifications Required: Valid Texas Class C Driver License. Must obtain CPR certification within six (6) months of hire. Physical Requirements: Requires physical work with frequent standing and walking; lifting/carrying objects weighing up to sixty (60) pounds; reaching, bending, and stopping to mark vehicles and install vehicle immobilization devices. Requires field of vision to move quickly and safely direct traffic. Preferred Qualifications: Experience handling sensitive interactions with the public. Experience in code and parking enforcement of local transportation ordinances and state laws governing parking of vehicles or related. Experience investigating and resolving parking violation disputes. Experience working with local police and county law enforcement units. Notes to Candidate: The Transportation Mobility Service Officer is assigned to areas of the City to enforce parking regulations and enforce local transportation ordinances and state laws governing parking of vehicles; issues citations, enters data into a handheld computer, directs pedestrian traffic, writes reports, and responds to citizen complaints ensuring a safe environment for the general public. This position requires applicants with good moral standards to work with the public to enforce parking enforcement laws and city codes. Driving record will be evaluated to ensure it meets the City's Safety Driving Record Standards. Pay Rate: $22.05 - $24.26 per hour. Location: 1111 Rio Grande St, Austin, TX 78701 Hours: Sunday 10:00am - 8:30pm Monday 1:30pm - 12:00am Tuesday 1:30pm - 12:00am Saturday 10:00am - 8:30pm Hours may vary depending on departmental needs and initiatives. Watch Inside TPW to learn more about Austin Transportation and Public Works and its role in the region's mobility landscape. Working for the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities, and more. Click here for more information on City of Austin Benefits! This position will require a background check. Essential Employee: This position is considered an “Essential” role and is essential to the operations of the City based on the preparation, response, and recovery phase of extraordinary situations or emergency conditions. As an employee that has been designated as “Essential” the expectation will be to work at a designated work site during declared extraordinary situations or emergency conditions to serve the community. Essential Employees during emergencies play a role in ensuring the public health, safety, and welfare of our community and ensuring City operations continue. A Cover Letter and Resume are required for this position. Please be sure to upload these documents for consideration READ THIS STATEMENT regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties, responsibilities, and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see LinkedIn Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. We also recommend you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system. Close Job Posting: Department may close the job posting at any time after 7 days. Please be aware the Posting End Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. 90-Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Office Location Notes: Office location is subject to change based on department needs and programs. PLEASE NOTE: Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology: Austin Transportation and Public Works uses the communication platform, Microsoft Teams, to conduct virtual interviews. EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call ************** or Texas Relay by dialing 7-1-1.

Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Wichita Falls Ford . We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Benefits Paid Time Off Health, Dental, and Vision Insurance 401k (direct deposit) Paid Holidays Growth opportunities Paid training Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Qualifications Having 1+ year of experience in the automotive industry Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Under general direction, the Development Services Representative performs technical, clerical, and public contact work in the preparation and processing of various types of building and construction permits and licenses for the City of Bryan Development Services Department. This position is highly visible, involving frequent contact with the general public. Physical Demands Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, driving, bending, reaching, twisting, pushing, pulling, using hands and fingers to operate office equipment and machines, and occasionally lifting and/or moving objects up to and including 25 pounds. Minimum Qualifications Required: High School Diploma or GED ; some additional training and/or course work in business, public or office administration is a plus. At least two (2) years of work experience in a banking, accounting/billing, clerical, retail, and/or call center related position. Preferred: Cash handling experience. Municipal government experience. Equivalent combinations of education, experience, certification, and training may be considered. Work Schedule Monday-Friday; 7:45am-5pm or 8am-5:15pm

IS OPEN UNTIL FILLED AND MAY CLOSE WITHOUT NOTICE HIRING INCENTIVE! Animal Services Officers provide information and resources to help people and animals. Duties include protecting public health and safety by responding to and investigating animal related issues and enforcing local and state laws related to animals. Duties also include responding to complaints reported by the public; capturing stray or loose animals; removing dead animals; investigating biting incidents; issuing warnings and citations for animal control ordinance violations; caring for captured animals; cleaning animal shelter facilities and vehicles; euthanizing animals; testifying in court when required; answering and dispatching calls; and participating in a dispatch duty rotation. A high school diploma or equivalent required. No experience necessary but prior relevant experience and bilingual (English / Spanish) skills beneficial. Must have basic computer knowledge and familiarity with Microsoft Office products; and have, or be able to obtain within specified timeframe, a valid Class C Texas driver's license, and Animal Control Officer, euthanasia and bite stick certifications. Schedule will include some weekend and evening hours, including participation in the on-call rotation; must be available for callback in emergency situations and be able to adhere to a maximum one hour emergency response time. A résumé must be submitted with an application. Starting pay for this position is Pay Grade GG15 Step 3, $24.37 per hour. PAY GRADE GG15 / FULL PAY RANGE $24.37 - $32.08 PER HOUR The full job description for this position and all other City of Irving job classifications are available online. Click here to access the list of job titles. Irving Animal Services is a division of the Irving Police Department, and it maintains a safe and secure city by providing a healthy environment for humans and animals living in Irving. In 2010, the City of Irving constructed a 26,000-square-foot, state-of-the-art Animal Care Campus that includes cat condos with window views, a dog park and spacious kennels. The campus is shared with DFW Humane Society. The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees' diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging. HIRING INCENTIVE! Individuals hired into this position will receive $2,666 after their first 30 days of employment provided there are no documented attendance or disciplinary issues. * Employees that successfully complete their 6-month orientation period will receive an additional one-time payment of $2,667 provided there are no documented attendance or disciplinary issues. * Employees that successfully complete one year of employment without documented attendance or disciplinary issues will receive an additional one-time payment of $2,667. * The maximum amount of hiring incentive that an individual employee may receive is $8,000. The City reserves the right to modify, amend, suspend, or terminate this policy, its standard practices, and its administrative procedures at any time, at its sole discretion.

Salary $47,786.70 - $66,901.38 Annually Job Type Full Time Job Number 202302299 Department Police Department Division POLICE SERVICES Opening Date 11/11/2025 Closing Date 1/1/2026 11:59 PM Central * Description * Benefits * Questions Under general direction of the Animal Services Supervisor or his/her designee, the Animal Services Officer will uphold the ordinances and laws regarding animal violations. Patrols within the City limits or assigned area; responds to complaints, impounds animals, provides assistance to the general public, verifies animal vaccinations, sets traps to capture wild or domestic animals, administers euthanasia drugs; May be responsible for the caring of animals at the shelter and maintaining the animal shelter. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions & Other Important Duties * Primarily enforces animal ordinances by receiving and responding to animal complaints, patrolling within City limits for animals roaming at-large, apprehending diseased or injured animals, determining animal ownership, and offering suggestions to animal owners regarding complying with laws and ordinances. * Enforces State and Federal animal regulations, rabies control and licensing requirements and issues citations or files complaints on violations. * Removes wild animals from residences on request by building and maintaining traps, delivering and demonstrating the proper use of traps, setting traps, picking up trapped animals and relocating the animal or administering euthanasia drugs. * Performs euthanasia on trapped (high risk) wildlife and any critically injured animals in the field; assists the veterinarian in determining the euthanasia process of animals. * Prepares and forwards specimen to State laboratory for examination. * Works collaboratively with the Humane Society and other agencies investigating instances of animal cruelty and animal attacks and maintaining records on violations. * Provides humane treatment to animals while in the Animal Services Officer's custody. * Coordinates with local veterinarian for animal impoundment, quarantine and arranging rabies clinics as needed. * Provides assistance to the general public by assisting customers with adoptions and redemptions, sterilization programs, licensing programs, and trap issuance; helping customers complete paperwork; recording animal information in the computer system; and maintaining and replenishing supplies * Enters data necessary for tracking complaints, animals, etc. into computer database. Bills veterinarian clinics as needed. * Ensures that licensing requirements for pet shop and animal breeders are met. * Operates City animal services truck in the performance of duties, and utilizes specialized equipment in the snare of animals, i.e., catch poles, animal traps, nets and other standard animal services equipment. * Testifies and presents evidence in court proceedings. Other Important Duties: * May be subject to be on-call during non-working hours; with the ability to respond to emergency calls within one (1) hour. * May be subject to working evenings, weekends and holidays. * Performs other related duties as assigned. Job Requirements * Ability to comprehend and apply established animal services ordinances, regulations, policies, procedures. * Knowledge of city animal ordinances and State regulations governing animal and disease control. * Working knowledge of common animal diseases and behaviors. * Skill in establishing and maintaining effective working relationships with work associates and the public. * Ability to communicate effectively with co-workers and the general public; ability to maintain records and prepare reports. * Ability to work effectively when surrounded by loud noise. * Ability to maintain accurate detailed records. * Ability to read labels on medicine containers. * Ability to operate a variety of equipment including but not limited to traps and euthanasia equipment such as needles, drugs and tourniquets. * Ability to receive detailed information through oral communication and make fine discriminations in sound. * Ability to follow instructions, safe practices and standard operating procedures in performing assigned. * Ability to perform a variety of physical skills including but not limited to carrying, seeing, sorting and writing. * Proficiency in the use of computers. Education, Experience, Certifications and Conditions of Employment: * High School Diploma or equivalent and one (1) year experience in the care and handling of animals or other animal related experience. * Must possess Texas Department of Health Certification as an Animal Control Officer within one (1) year of employment. * Must pass a pre-employment drug screen, polygraph, psychological examination, physical agility test. * Must pass a criminal history background check, periodic CJIS background check and Social Security number verification check. * Must possess a valid State of Texas Driver's License. Environmental Factors & Conditions/Physical Requirements * Exposure to hazards (vicious, wild, rabid animals, dust mites, etc.). * Some tasks may require exposure to adverse environmental conditions (e.g. dirt, cold, rain, fumes, strong odors, smoke, toxic chemicals, pollen, dust, etc.). * Some tasks may require exposure to elements that can cause illness (e.g., pathogenic substances, virus, and parasites). * Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching. * Climbing - ascending, descending ladders, stairs, ramps, requires body agility. * Crawling - moving about on hands, knees, or hands, feet. * Crouching - bending body forward by bending leg, spine. * Feeling - perceiving attributes of objects by touch with skin, fingertips. * Fingering - picking, pinching, typing, working with fingers rather than hand. * Grasping - applying pressure to object with fingers, palm. * Handling - picking, holding, or working with whole hand. * Hearing 1 - perceiving sounds at normal speaking levels, receive information. * Hearing 2 - receive detailed information, make discrimination in sound. * Kneeling - bending legs at knee to come to rest at knees. * Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back. * Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning. * Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward. * Reaching - extending hands or arms in any direction. * Repetitive Motion - substantial movements of wrists, hands, fingers. * Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. * Standing - for sustained periods of time. * Stooping - bending body downward, forward at waist, with full motion of lower extremities and back. * Talking 1- expressing ideas by spoken word. * Talking 2 - shouting to be heard above ambient noise. * Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading. * Visual Acuity 2 - color, depth perception, field of vision. * Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures. * Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts. * Walking - on foot to accomplish tasks, long distances, or site to site.lling - use upper extremities to exert force, haul or tug. Work Environment: * Work performed is primarily heavy work, exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Equipment and Tools Utilized: * Equipment utilized includes personal computer, copier, calculator, fax machine, and other standard office equipment; 2-way radio, pager; Animal Services vehicle; leashes; catchpole, nets, cages, snake tongs and other trap or containment devices; medical equipment for euthanasia and other standard animal services equipment. City of Frisco benefits are available to all employees working full-time and scheduled to work at least 30 hours per week. More information is available at **************************************** 01 Are you at least 18 years of age? * Yes * No 02 Are you certified as a Basic Animal Control Officer through the Texas Department of State Health Services? * Yes * No 03 Animal Services Officers are required to be "on call" after business hours and holidays. Are you able to take "on call" with the ability to respond to emergency calls within one (1) hour? * Yes * No 04 With the exception a wedding band tattoo do you have any tattoos located on your head, face, neck, or hands? * Yes * No 05 Have you ever been convicted or received Deferred Adjudication for a family violence offense? * Yes * No 06 Are you currently related to or living with anyone employed with the City of Frisco Police Department? * Yes * No 07 The City of Frisco is seeking an Animal Services Officer to preform duties as outlines in the . Applicants must pass a pre-employment drug screen, polygraph, psychological examination, physical agility test, criminal background check and MVR check. The preferred candidate will possess a strong working knowledge of an Animal Services Officer. Have you read the job description in full? * Yes * No 08 You acknowledge that you will be required to obtain a Texas Department of Health Certification as an Animal Services Officer within one (1) year of employment. * Yes * No 09 Do you have a High School Diploma or equivalent and one (1) year experience in the care and handling of animals or other animal related experience? * Yes * No 10 Have you used or possessed marijuana or any product containing THC within the last three (2) years? * Yes * No 11 Have you ever been convicted of or received deferred adjudication for a Class B misdemeanor within the last ten (10) years? * Yes * No 12 Have you ever been convicted of or received deferred adjudication for a Class A misdemeanor or felony? * Yes * No 13 If you were in the military did you receive a dishonorable discharge? * Yes * No 14 Do you have a valid State of Texas Driver's License or have the ability to obtain one? * Yes * No 15 Are you currently employed by the City of Frisco AND still within their probationary period * Yes * No 16 The Animal Services Department currently operates 7a-7p/365 days a year. Are you able to work any variation of shifts that may encompass morning, evening, and night hours? * Yes * No 17 Have you applied or interview for the position of Animal Services Officer within the last 3 months? * Yes * No Required Question

The Parts Outside Sales Representative duties: sells parts by taking and clarifying customer orders, retrieving and selling new and replacement parts, receiving and recording new parts inventory, maintaining parts databases and maintaining a safe and secure environment. Completes sales by entering purchased items into sales/inventory system; obtaining payment, adding purchase to credit account and issuing sales receipts. Receives returned items: inspecting items, returning payment, issuing credit, re-packing and re-shelving items and returning damaged items to supplier. HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact):Identify, pursue and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking and referral activities. Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions. Provide solutions to customers regarding products, availability, product uses and credit terms. KEY RESPONSIBILITIES AND PERFORMANCE MEASURES: Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts. Maintains parts inventory by verifying supplies; placing orders when order-points are reached. Answer customers questions about products, prices, availability, product uses and credit terms. Recommend solutions to customer needs, based on customer interests. Stocks items by unpacking, arranging and placing items in bins and on shelves; adjusting inventory system. Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier. Maintains safe and secure environment by following safety and security standards and procedures; complying with codes. Identify prospective customers by using business directories, following leads from existing clients, rental departments and other internal sales people, as well as your own lot and dealership check. Updates job knowledge by participating in educational opportunities; reading about new products. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Other duties assigned by manager. QUALIFICATIONS AND EXPERIENCE: Must have a minimum of three years dealership parts experience. Data entry skills, telephone skills, customer focus, customer service, verbal communication, selling to customer needs, meeting sales goals, product knowledge, inventory control, professionalism, job knowledge. Must have strong verbal and written communication skills. Ability to work independently as well as work well with people. Valid Drivers License required. PHYSICAL AND ENVIRONMENTAL CONDITIONS:The position is located in the office and shop environment as well as duties performed outside. Mobility of walking, standing and bending is frequent. Dexterity, hearing and talking requirements are constant. Visual ability to detect situations of concern is constant. The employee will occasionally lift up to and over 50 pounds. Must be able to meet the public and make decisions. Exposure to heat, cold, dust and dirt. Travel required. NOTE: This Position Profile is not intended to be an all-inclusive. Employee may perform other related duties as required to meet the on-going needs of the company. The Position Profile is intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technological development.

Under general supervision, Technical Services Library Clerk works with the Technical Services team to process library materials and provides a welcoming environment to library patrons through professional and proactive customer service. Collaborates across work teams to support daily tasks and library initiatives. * Demonstrates excellent internal and external customer service in all interactions with respect, responsiveness, and professionalism. * Communicates effectively across work teams and with the public through active listening, writing, and speaking. * Contributes to initiatives and encourages peers to get involved with special projects and organizational goals. * Responds to patron inquiries, resolves patron issues, and assists patrons with locating materials. * Works cohesively in a collaborative environment to achieve library goals and meet service needs. * Processes library materials according to standards set by the Technical Services department. * Processes library materials, patron holds, library card applications and fee payments. * Participates in library programs and outreach for all ages. * Supports library building technology according to library and city standards. * Supports maintenance of library collections by evaluating condition of materials according to FMPL standards. * Responds to patron inquiries, resolves patron issues, and assists patrons with locating materials. * Assists and instructs patrons on library technology and services. * Regular and consistent attendance for the assigned work schedule is essential. * Performs other duties as assigned. * A High School Diploma or General Equivalency Diploma (GED) is required. * Six months of general office experience or office vocational training is required. Physical Abilities The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * * Ability to see, talk, hear, and write. * Ability to transport various boxed documents, with weight up to 52 lbs., with the use of dolly for assistance. * Ability to lift up to 25 lbs. of heavy boxes, books, equipment, etc. * Ability to file/shelf and retrieve items stored on high bookshelves. * Ability to stand for extended periods of time; and walk, bend, stoop, reach, climb, and work in confined spaces. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Customer service experience is preferred. * General working knowledge of library operations is preferred. Knowledge/ Skills / Abilities * General knowledge of the purposes and functions of a public library. * General working knowledge of computer operations, to include data entry, and general office procedures. * Excellent skills in English, verbally and in writing, to include spelling, grammar, and punctuation. * Ability to learn routine library procedures. * Ability to understand and comply with oral and written directions. * Ability to work well under pressure and stress, to include handling multiple tasks. * Ability to prioritize and organize work assignments. * Ability to maintain a professional and appropriate demeanor with staff and the public. * Ability to work various hours, to include evenings and weekends.

JOB TITLE: Animal Services Officer DEPARTMENT/DIVISION: Environmental Services/Animal Services REPORTS TO: Animal Services Division Manager SUMMARY: Responsible for performing activities related to enforcing animal services rules and regulations including patrolling neighborhoods to assist with stray or abandoned animals and assisting residences with resolving nuisance violations. Work is performed with limited supervision. ESSENTIAL JOB FUNCTIONS: Patrols assigned area for emergency and non-emergency animal situations, including strays and wildlife. Investigates complaints and bite reports. Collects rabies specimens. Performs vector control activities. Apprehends and impounds pet and stray animals in violation of animal control ordinances. Issues warnings and citations to pet owners. Attends court hearings to provide information on violations and supporting documentation. Responds to a variety of requests for service including, complaints from the community, to mediate animal disputes with neighbors, and to provide information. Educates the public on animal control ordinances, policies, and procedures, including proper control and care of pets. Assists in euthanizing animals, following established guidelines and procedures. Assists in maintaining applicable euthanasia records and monitoring compliance with applicable certifications. Assists the public in locating lost pets and adopting new pets. Works with the general public and rescue/humane organizations to re-home animals from the shelter to permanent homes. Evaluates temperament, health, and general adoptability of animals to ensure a safe and lasting adoption, which includes working with wildlife rehabilitators for the successful rehabilitation of injured or orphaned wildlife. Responds to emergency situations involving animals on an on-call basis after normal business hours. Participates in law enforcement functions requiring animal control assistance. Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of animal care and handling principles and practices. Knowledge of common animal and zoonotic diseases. Knowledge of animal behavior. Knowledge of animal breeds. Knowledge of animal traps, catch poles, and chemical immobilization techniques. Knowledge of sedatives utilized on animals. Knowledge of basic animal anatomy. Knowledge of proper cleaning and sanitizing methods and procedures. Skilled in caring for animals. Skilled in applying independent judgment, personal discretion, and resourcefulness in interpreting and applying guidelines. Skilled in issuing citations and violations in accordance with applicable policies and procedures. Skilled in providing customer service. Skilled in restraining and handling difficult animals. Skilled in reading, interpreting, applying, and explaining rules, regulations, policies, and procedures. Skilled in operating a computer and related software applications. Skilled in communicating effectively with a variety of individuals, including good written and verbal communication skills. Ability to lift up to 75lbs without assistance, including loading an animal into a transport unit. SUPERVISORY/BUDGET RESPONSIBILITIES: None. MINIMUM QUALIFICATIONS: High school diploma or G.E.D. equivalency. General experience handling and restraining animals. 1-2 years of customer service experience. Ability to obtain Euthanasia Technician Certification, as required by city policy, within 6 months of employment. Ability to obtain State of Texas Basic Animal Control Certification within one year of employment. Requires a valid Texas Driver's License. PREFERRENCES: None. WORKING CONDITIONS: Frequent climbing, balancing, reaching, sitting, standing, walking, stooping, kneeling, crouching, talking, seeing, hearing, smelling, and manual dexterity. Occasional lifting and carrying of more than 100 pounds. Work is typically performed in both a standard office and outdoor environment, with potential exposure to adverse weather conditions. Work is occasionally performed in close quarters and high and precarious places. Potential exposure to electrical shock, vibrations, fumes or airborne particles, infectious diseases, chemicals, and criminal suspects. Drive pick-up truck with animal transport equipment. Uses two-way radios, multi-line phone system and cellular phone. Frequent use of medical devices including syringes, needles, droppers, swabs and medical safety equipment. Administers canine and feline vaccinations, to include mixing, preparation and administer. Utilizes animal restraint equipment including restraint pole, snake pole, snake tongs, flexible snare, several size animal traps, injured animal transport equipment, animal muzzles, halters, livestock leads and harness. Uses high pressure cleaning equipment. Utilizes personal protective equipment. CONDITIONS OF EMPLOYMENT: Must pass pre-employment drug test. Must pass criminal history check. Must pass motor vehicle records check. Must maintain a valid Texas Driver's License. Must obtain Euthanasia Technician Certification, as required by city policy, within 6 months of employment. Must obtain State of Texas Basic Animal Control Officer Certification within 1 year of employment.

Manages and coordinates all reservations and scheduling related to the City's recreation facilities, athletic fields, pavilions, parks and special events; provides clerical and administrative support to the department; ensures the accurate processing of facility reservations; assists the public with program and rental inquiries; helps maintain efficient and organized facility operations; and performs other related duties as required. Examples of Duties * Coordinates and processes reservations for recreation centers, athletic fields, pavilions, parks and special event spaces. * Maintains and updates facility reservation calendars and databases to ensure scheduling accuracy and prevent conflicts. * Prepares and issues permits, contracts, invoices and other related reservation documentation. * Responds to public inquiries regarding facility availability, rental policies, recreation programs and event scheduling. * Provides exceptional customer service to residents, organizations and event planners. * Assists in addressing and resolving customer concerns, scheduling conflicts or complaints. * Performs clerical tasks such as data entry, filing, recordkeeping, answering the phones and report generation related to facility reservations and departmental operations. * Compiles and reconciles reservation revenues; prepares daily deposits and monitors income reports. * Coordinates billing, invoicing, and payment tracking for facility rentals and special events. * Assists in planning, organizing and implementing special events and recreation activities hosted by the City. * Coordinates with maintenance and recreation staff to ensure facilities are properly prepared and equipped for scheduled activities, tournaments or events. * Monitors facility conditions and reports maintenance or custodial needs to appropriate staff. * Assists in ensuring recreation facilities, parks and equipment are safe, clean and ready for public use. * May perform light custodial or setup tasks such as arranging tables, chairs or sports equipment, as needed for events. * Coordinates the purchase of office and program supplies; monitors and maintains inventory levels for reservation operations. * Provides support in training or coordinating the work of part-time or seasonal staff assisting with facility operations and events. * Attends departmental meetings and training as required. * Performs other related duties as assigned or required. Minimum Requirements Education and Experience: High School Diploma or equivalent, and two years' experience in office administration, customer service or facility scheduling is required OR an equivalent combination of education and experience. Associate's degree in recreation administration, business or a related field is preferred. Required Licenses or Certifications: * First Aid/CPR and National Incident Management System (NIMS) ISC Certifications are required within one year of employment. * Must possess a valid Texas Driver's License. Physical Demands/Work Environment * Work is performed in and around municipal recreation facilities. * Subject to sitting, standing, walking, bending, reaching, kneeling, crouching, crawling, climbing ladders, and lifting of objects up to 50 pounds. * Exposure to variable weather conditions, water, machinery with moving parts, hazardous chemicals, and infectious diseases, blood borne pathogens, bodily fluids, and potentially irate members of the public is involved. All full-time employees receive: 15 vacation days 11 paid holidays 15 sick days Retirement Plan (Texas Municipal Retirement System) with a two to one match Paid Health/Dental/Life Insurance Cafeteria Plan Emergency Leave Longevity Pay Free employee health clinic Tuition reimbursement Employer City of Longview Address 302 W Cotton St. Longview, Texas, 75601 Phone ************ Website *********************************

TWO (2) VACANCIES Performs a variety of routine and complex work in the interpretation and enforcement of adopted codes and related rules and regulations. This position reports to the Code Enforcement Field Supervisor. * Regularly patrols or inspects the City to monitor for violations of local codes. Regularly patrol, inspect and document substandard structures and monitor for violations of local codes. Drive each street of their zone and systematically work code violations throughout their entire assigned area. * Responds to complaints of potential code violations relating to signing, building occupancy, nuisances, or other conditions; such as, housing conditions, construction, land use, zoning, illegal dumping, clearing of trees, overgrown weeds and brush lots, substandard structures, junked vehicles, parking on unimproved surfaces, or other code related matters. * Conducts field investigations of potential violations; gathers evidence; questions or interrogates complainants, witnesses and suspects; compares facts to code requirements; makes findings; and issues warnings, correction notices, or citations. Monitors illegal dumping areas and deploys cameras as needed. Assist in obtaining, preparing, and presenting exhibits or other evidence during NRB meetings/hearings. * Meets with citizens, owners, tenants, contractors, developers, businesses, etc. to review and explain code requirements and violations or potential violations; secures code compliance. * Drafts and distributes a variety of correspondence, memoranda, notices, flyers, brochures, media releases, and reports relating to code enforcement issues and actions. * Maintains a variety of logs and records related to inspection and enforcement activities; prepares recommendations for amendments and additions to codes or regulations, which relate to the position. Coordinates efforts with the police, planning, building and related departments, the prosecuting attorney, and other staff or agencies, as needed. * Works with police and prosecutors to obtain written or tape-recorded statements, depositions, or admissions, as needed. * Reviews cases being prepared for trial with emphasis on the evidentiary and legal issues crucial to successful prosecution. Prepares detailed reports of activities and investigations made; consults with prosecutors and prepares case report for court action; testifies in court. * Assist in obtaining, enhancing, preparing, or presenting exhibits, or other evidence in court as required. Must be able to work alone, and be able to work well with department heads, citizens, employees, supervisors, and City Council. Must be able to work with a multitude of people and personalities. * Must have knowledge of Code Enforcement principles, practices, and methods as applicable to a Municipal setting. Must be able to learn protocols, policies, and procedures. * Must have knowledge of applicable laws (State and Local), standards and regulations relating to various land use, nuisance and public safety codes. * Must have working knowledge of inspection techniques and construction/rehab principles. * Must have ability to prepare, organize and maintain inspection field data and use sound judgment in drawing conclusions and making decisions. Must have ability to analyze complex situations and problems. Must have ability to comprehend and articulate complex facts and relationships in detail. Must have ability to summarize and write clearly, concisely, and legibly. Must have ability to communicate and testify in court in an objective, concise, and professional manner. Must have ability to follow verbal and written instructions, and handle stress for situations, and effectively deal with difficult or angry people. OTHER JOB FUNCTIONS: * Provides information to persons who request information or assistance in code enforcement related matters and educates the citizens through public speaking. * Board up substandard structures. * Perform light tests as needed. * Ensure that all required certifications and continuing education is up to date. * Performs other related duties as assigned. SKILLS, KNOWLEDGE AND ABILITIES: * Must have working knowledge of personal computers, accompanying software, and Word Processing and Data Base Software. * Must be able to operate a motor vehicle, telephone, hand tools, mobile or portable radio, copy and FAX machine. * Must be able to lift, carry, push, and pull 50-lbs. Must be able to sit and stand 4-hours daily. Must be able to bend, stoop, twist, turn, walk, climb, crouch, crawl run, kneel, balance, reach (high and low), grasp, jump, and throw. Must be able to feel and have good finger movement. Must have good speech, hearing, and sight (near, far, and depth perception. Must be able to tolerate climate and temperature changes, cold, heat, humidity, wetness, and dryness. Must be able to work in confined spaces, and with a variety of working conditions. Education and Experience: High School Diploma or GED, plus one (1) year of experience in Code Inspection, Law Enforcement, Environmental Codes, or a related field required. Some college and supervisory experience preferred. Must be able to obtain Code Enforcement Certification within one (1) year of employment. Must possess a valid Texas Class "C" Driver's License, with a clear driving record. It is the policy of the City to recruit, employ and to provide compensation, promotion, and other conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information or status as a Vietnam era or special disabled veteran, recently separated veteran, and other protected veteran. The City affirms that employment decisions shall be made only on the basis of a person's ability to perform the essential functions of the job. This position does require presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal. The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate's Degree, and eight years of relevant experience will be considered in place of a Bachelor's Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree. The City of Tyler supports a policy of a drug and alcohol free workplace. All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check. No person under eighteen (18) years of age will be employed in any regular full-time position. Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor's release (Form 2-2) and are approved by the City Manager. No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle. This posting is subject to be removed at the discretion of the department providing the position.

Full-time Description ABOUT US United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis. BENEFITS Employer-subsidized healthcare plan with employer-funded HRA offered. Group dental, vision, life insurance and other insurance products available. Paid holidays, personal and sick leave time. 403(b) retirement plan with employer matching available. JOB SUMMARY The 2-1-1 Call Specialist provides high-quality, compassionate assistance to individuals and families seeking help with essential needs such as food, housing, healthcare, financial assistance, and other community resources. This role is responsible for answering incoming calls, conducting thorough assessments, identifying the caller's underlying needs, and providing accurate referrals using the 2-1-1 resource database. This position supports a 24/7 operation, and applicants must be available to work evenings, weekends, and holidays as needed. PRIMARY DUTIES AND RESPONSIBILITES Direct Information & Referral (I&R) Service Provision Deliver exceptional customer service as the first point of contact for United Way of San Antonio & Bexar County's 2-1-1, providing comprehensive Information & Referral (I&R) and crisis intervention services as needed. Offer accurate, thorough, and appropriate referrals, information, and intervention services that effectively address each caller's identified needs. Establish clear, respectful, and empathetic communication using active listening and trauma-informed techniques in a non-judgmental manner. Conduct accurate assessments to identify underlying needs and engage in collaborative problem-solving with callers to develop realistic action plans without offering personal opinions or advice. Provide follow-up and advocacy services when necessary to ensure continuity of care and support for community members. Protect client confidentiality at all times and adhere to all agency, program, and 2-1-1 network privacy guidelines. Demonstrate professionalism, patience, and skill while handling difficult or emotionally charged calls, using approved de-escalation and engagement techniques. Use technology platforms-including Cisco, VOIP systems, and live chat tools-to interact with clients and deliver services effectively. Uphold and model the UWSA mission, values, and Code of Ethics in all interactions with callers, colleagues, and community partners. Crisis Intervention Services Provide crisis intervention by helping callers move from a heightened emotional state to a more cognitive, solution-focused state, and create safety plans as appropriate. Deliver crisis intervention services by phone, in person, and at community outreach events as required. Service Utilization Documentation Conduct accurate and complete interviews and enter all required data into I&R software systems, maintaining a minimum accuracy/completion rate of 95%. Ensure records reflect a clear assessment, actions taken, referrals provided, and follow-up as appropriate, supporting consistency, accuracy, and data integrity. Requirements EDUCATION AND EXPERIENCE Bachelor's Degree Preferred, however, in lieu of a degree. A minimum of four (4) years' work experience in a related field and a High School Diploma or GED Certificate; OR A minimum of two (2) years if call center experience delivering social services and a High School Diploma or GED Certificate. Ability to work effectively under stress while maintaining productivity, professionalism, and composure. Comfortable working in a fast-paced, high-volume environment. Demonstrates flexibility and the ability to adapt quickly to changing situations, priorities, and call demands. Strong judgment, problem-solving skills, and assessment techniques used to evaluate caller needs and determine appropriate referrals. KNOWLEDGE, SKILLS & ABILITIES INFORMATION Maintains a professional, courteous, and service-oriented demeanor in all interactions. Self-motivated, resourceful, and able to generate creative solutions to challenges. Works effectively under stress while maintaining productivity, accuracy, and composure. Comfortable operating in a fast-paced, high-volume environment. Demonstrates flexibility and readily adapts to shifting priorities, processes, and caller needs. Exercises strong judgment, assessment skills, and sound decision-making. Proven ability to independently analyze situations, solve problems, and make decisions within established guidelines. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong attention to detail and the ability to multitask without compromising accuracy or service quality. Proficient in the Microsoft Office Suite (Word, Excel, Outlook, Teams). Experience with Adobe Creative Cloud products preferred. UNITED WAY COMPETENCIES Core Competencies (all United Way Professionals): Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward WORK ENVIRONMENT Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures. Extended work on personal computing equipment, telephone, multi-functioning printer and calculator. Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally. Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours. PHYSICAL DEMANDS Sedentary work on a PC; sitting for extended periods of time, routinely. Movement within the office and during external meetings and events, regularly. Bends, stoops and twists, occasionally. Exerts up to 25 lbs. of force, occasionally. Facilitates, presents and collaboratively interacts with others, routinely. Perform repetitive tasks, i.e., typing and texting, routinely. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County. APPLY To submit your application visit ********************************************************************************************************************************* Applications WILL NOT be accepted via email. Contact ************************ should you experience problems submitting your application. United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment. United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | *************** Salary Description $16.00 per hour

SummaryUnder the general direction of the Utility Dispatch Manager, provides communications between the public and utility crews, foremen, and managers to ensure the health and safety of citizens and the environment, and to ensure compliance with State and Federal regulations. This position is in constant phone and/or radio contact with utility staff for ordering parts and related items for each repair and ordering utility locates for crews before excavating. This position plays a large role in emergency response. Essential Duties And Responsibilities Answers telephone and dispatches calls related to reported health and/or safety issue Enters citizen reported water and/wastewater concern into system and dispatches service technicians for evaluation Researches and processes requests for new construction connections to water and wastewater services Orders parts and contacts 811 for locates, monitors radio, and directs units Maintains records; enters daily data for work orders, customer complaints and action items Develops reports as required by state/federal regulations Assists with new hire onboarding process and enters time daily into system Provides resources, supplies and city-wide messages to field staff without a city email Picks up and distributes mail; sorts and routes all incoming / outgoing mail and correspondences to City Departments Coordinates monthly departmental meetings Assists in preparation and organizing various events for department, safety training, etc. Process procurement report weekly and prepares purchase requisitions for department as needed Performs periodic on-call duty on a rotating basis Completes cost estimates relating to water and sewer taps Follows City policies, procedures, and safety guidelines Performs other duties as assigned Minimum Qualifications High School diploma or equivalent One year of experience in customer service, dispatch, or related area Ability to successfully pass a typing test Preferred Qualifications Work experience with Water and Wastewater and related terminology Certificates, Licenses, Registrations Valid Driver's License

WHO WE ARE: The Texas Workforce Commission (TWC) administers the Unemployment Benefits and Tax programs in Texas. Employer-paid state unemployment taxes and reimbursements pay for state unemployment benefits and are an investment in the state workforce. The Employer Services Desk (ESD) is the front line in supporting employers as they navigate day to day decisions related to their TAX account and managing unemployment benefit claims. We strive to provide supportive education and guidance to our customers in these areas. TWC is seeking to fill 4 Customer Service Representative (CSR) II positions responsible for handling Employer inquiries. This position will be reporting to the Tax Department and can reside near any Tele-Center (McAllen, San Antonio), or a Tax office location, Laredo, Corpus Christi. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A Texas resident with professional communication skills who can provide exemplary customer service to employers reaching out for TAX and UI benefit program assistance. To be successful as a customer service representative, you will have a passion for serving people and be able to work both independently and collaboratively as part of a supportive team. You must also be an individual who enthusiastically shares our department's E.P.I.C. vision and values in a positive, high-paced, energetic team environment. SUCCESSFUL CANDIDATES WILL: * Be able to successfully complete Employer Services Desk training. * Have great listening skills, interpersonal and communication skills. * Be comfortable working in a fast-paced, constantly changing work environment. * Have excellent data entry, typing and computer navigational skills. * Have knowledge or experience in customer service principles. * Adapt to call center telephone and technology requirements. * Quickly learn and be proficient in Employer Services available for both Tax and UI programs. * Have a proven track record of good judgment and decision making at work. * Understand the importance of being at work when scheduled. * Be open to feedback and have a professional approach to adjusting as needed. WHAT YOU WILL DO: The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. WHAT YOU WILL BE RESPONSIBLE FOR: * Responding to and resolving routine Employer UI/Tax inquiries received both through inbound calls, and Online callback forms. * Assisting employers in navigating and becoming self-sufficient in using all employer self-service options available on the TWC website. * Ensuring a positive and exemplary experience. * Providing accurate, valid, and complete information to employers using the right methods and tools. * Maintaining a composed and professional demeanor while handling challenging calls. * Identifying and escalating priority issues for resolution or coordinating with other departments to assist the employer. * Documenting all employer contacts and accurately processing documents or pending issues. * Researching information in Unemployment Tax System to address employer inquiries or issues, as applicable. * Remaining flexible and assisting with additional tasks as needed for the success of the department and division. YOU ARE A GREAT FIT WITH: * Experience working in a call center environment or with other government agencies providing services to employers. * Ability to deliver services using high level of customer service. * Excellent computer skills. * Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer. * Exceptional verbal and written communication skills. * Bilingual (English and Spanish) skill set. YOU QUALIFY WITH: * Six months of experience in customer service, clerical, call center, or administrative support work. * Relevant academic credits may be applied toward experience qualifications for this position. YOU GAIN: * A Family Friendly Certified Workplace * Competitive Salary: $3,127.54 * Defined Retirement Benefit Plan * Optional 401(k) and 457 accounts * Medical Insurance * Paid time off, including time for vacation, sick and family care leave * Additional benefits for active employees can be found at ********************************************************** PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. Works 40 hours a week during hours of operations Monday through Friday 8:00 AM - 5:00 PM. TWC may use all available information, including past unemployment claims, to evaluate an applicant's suitability for the position. Incomplete applications may not be considered. Duties require up to 5% travel (within the state of Texas) and the ability to lift 15 Lbs. Oral interview will be part of the selection process. Criminal background check conducted on final candidate. VETERANS: Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: *************************************************************************************** HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Department: Das Rec FLSA Status: Nonexempt Hiring Salary: 13.34- 18.68 Welcome, ‘ist das Leben schön!' (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you? The two-time Texas Recreation and Park Society's Gold Medalist New Braunfels Parks and Recreation Department is looking for passionate and enthusiastic people to be valued team members of DAS REC, New Braunfels Recreation Center. DAS REC provides 77,000 square feet of something for everyone. For more information visit *************** What we're looking for: Under general supervision, assists in ensuring customer satisfaction and safety for employees and visitors at Parks and Recreation Department aquatics facilities and programs. The responsibilities you'll be trusted with: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Assists in ensuring the delivery of high quality and consistent programs and services to the community. Prepares and assists in maintaining facilities including but not limited to DAS REC, New Braunfels Recreation Center, to ensure a safe condition and to meet community needs; must be in compliance with the City's strategic objectives, policies and procedures, and State and Federal laws. Assists in promoting departmental programs and city-wide special events coordination and setup. Answers incoming calls and provides departmental program information in person and via the telephone; greets recreation center guests and provides prompt, courteous and friendly customer services to the public, in order to maintain positive customer relations. Assists in managing a variety of front desk activities including processing of transactions via cash, check and credit card payment methods; operate computer registration and reservation system. Assists in reaching sales goals for memberships, personal training, class registrations, etc. Assists in maintaining a clean recreation center environment by providing custodial services as needed. Assists in Kinder Care area to provide additional help when needed. Performs other duties as assigned or required. Your areas of knowledge and expertise that matter most for this role: Education and Experience: Must be sixteen (16) years of age; AND one (1) year customer service/public interaction experience is preferred. Required Licenses or Certifications: None. Required Knowledge of: Operational characteristics, services and activities of an aquatics facility. Principles and practices of customer service. Cash, check, and credit card transaction processes Required Skill in: Interpreting customer and facility needs and solving customer service and public relations issues. Analyzing problems, providing alternatives, and identifying solutions in support of established goals. Responding to emergencies and determining corrective actions using available resources. Establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public. Operating and maintaining a personal computer utilizing a variety of business software and communications equipment. Effective, clear and concise communication, both verbally and in writing. Your work environment: Work is performed in an office environment and indoors in all weather conditions, with potential exposure to hazardous chemicals, wet surfaces, pool maintenance equipment, infectious diseases and blood borne pathogens; is subject to sitting, standing, bending and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to fifty (50) pounds. Must be able to work irregular hours including weekdays, weekends, holidays, early mornings and late evenings. May be required to work immediately before, during or after an emergency or disaster. NOTE: This position is designated safety and/or security sensitive. The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

Assists in all aspects of daily jail operations and addresses a modified range of investigative duties related to calls for service originating at the Police Department. * Process prisoners in and out of the jail to include paperwork, photographs, fingerprinting, physical and mental medical needs assessment, prisoner classification, and property inventory. * Conducts searches of prisoners upon entering the jail and during confinement for contraband. * Responsible for dispensing and logging medication to prisoners as needed. * Must be capable of restraining prisoners when verbal skills fail to diffuse a situation. * Process paperwork using basic computer skills. * Responsible for basic sanitation of jail cells as needed. * Fingerprinting of citizens as requested for employer, adoption, or other reasons. * Responsible for inventory of prisoners' uniforms, blankets, and towels. * Assists other employees as needed. * Adheres to personnel safety, departmental policies and procedures, and general orders. * Informs supervisor of all work activities. * Performs other duties as assigned. Minimum Qualifications BASIC QUALIFICATIONS: * A High School Diploma or General Equivalency Diploma (GED) is required. * Must be at least 18 years of age. * Must possess a valid Texas Driver's License and driving record must be in compliance with Town policy. PHYSICAL ABILITIES: * Must be able to see, write, hear, talk, run, climb, bend, physically restrain a person, endure extended periods of exertion, and sit for long periods of time; to observe and remember names, faces, and details of incidents; to work in adverse environmental conditions. Must submit to and pass a post-offer, non-regulated drug test and thorough background checks (including criminal history). Desired Qualifications KNOWLEDGE / SKILLS / ABILITIES: * Must have a general working knowledge of police officer and/or law enforcement regulations. * Must have good hand-eye coordination to operate police equipment (vehicles, weapons, radios, etc.). * Must have excellent communicative skills, both oral and written. * Bilingual skills are preferred. * Must be able to follow verbal and written directives; communicate courteously and effectively with other people, and maintain a pleasant and friendly personality at all times; exercise good judgment and make competent decisions in all activities; and maintain confidentiality with criminal and investigative information. * MUST WORK FLEXIBLE HOURS TO INCLUDE ALL SHIFTS; NIGHTS, WEEKENDS, HOLIDAYS, AND ACCEPT ON-CALL DUTY STATUS. Hiring Process * Written Examination * Interview with Background Investigator * Oral Board * Background Investigation * Applicants who successfully pass the background investigation will be given a Conditional Offer of Employment * Psychological Examination * Polygraph Evaluation * Medical Examination / Drug Screen The process takes approximately four (4) to six (6) weeks, depending on your rank on the eligibility list and factors in your background.

Do you enjoy the outdoors and being surround by nature? If so, then this job is a perfect fit for you! LCRA has an opportunity as a Parks Customer Service Representative I, where you can be a part of a great organization and enjoy nature and the outdoors. As our Parks Customer Service Representative I, you will have the opportunity to join our team in LCRA's East District Parks. Here you'll have the opportunity to create amazing memories for guests and their families. This position will assist with customer service, reservations, cash collections & reconciliations, prepare deposits and facilitate rentals. If this sounds like a great fit for you, we look forward to receiving your application! You will be trusted to: - Provide customer service to park visitors. - Answer phone, greet park visitors, act as cashier and provide information to visitors on park operations and facility rentals. - Work effectively with contract employees and park hosts. - Collect, count and prepare cash and check deposits. - Perform structured work assignments and receive instruction, guidance and direction from supervisor, manager, team lead and more experienced colleagues. - Count inventory and order cleaning, office and park store supplies within approved supply management policies and procedures. - Perform work by traveling independently to various LCRA locations as needed. - Perform light custodial work, special event setup, park gardening and landscaping, as needed. - Complete administrative special projects, as needed. You qualify with: - Zero or more years of experience in providing customer service and operation of an electronic Point-Of-Sale System, preferably in a park or hotel setting or relevant experience. - Driver's license You are a great fit with: - One of more years of experience in customer service with the general public. You gain: - Competitive salary & medical, dental, vision and legal insurance - Paid time off, including time for vacation, sick and family care leave - 401(k) match up to 8% that includes a student loan 401(k) contribution program option - Life and disability insurance - Wellness program including wellness incentive - Extensive learning & development programs And more - all to create a compelling and rewarding work environment. Equal Opportunity Employer LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment. LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources ************** or email **********************. Reasonable accommodations will be determined on a case-by-case basis.

Part-time Description Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Essential Job Functions Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations. Always maintain a friendly and warm demeanor. Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards. Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquiries about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurant, transportation, entertainment, etc. Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. Follow all Mid-Continent Hospitality credit policies. Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates. Obtain all necessary information when making room reservations and follow the rate quoting scenario. Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully understand and be able to operate all relevant aspects of the front desk computer system. Always use proper two-way radio etiquette when communicating with other employees. Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees. Maintain compliance with all company policies and procedures. Perform related duties as assigned by supervisor. Requirements Required Skills/Abilities: Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents. Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must maintain composure and objectivity while under pressure. Education and Experience: College course work in related field helpful. Experience in a hotel or a related field helpful. High School diploma or equivalent required. Physical Requirements: Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during the entire shift.

Benefits: Flexible schedule At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy