Greater Minnesota Family Services Remote jobs - 107 jobs
Director of Customer Service
Blue Cross Blue Shield of Minnesota 4.8
Eagan, MN jobs
About Blue Cross and Blue Shield of Minnesota
At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.
The Impact You Will Have
The Director of Customer Service is responsible for elevating customer service operations to world-class standards-driving excellence, strategic impact, and stakeholder value. You'll lead with a sharp focus on performance, managing offshore vendor partnerships with precision and accountability. With a passion for developing high-performing teams, you'll champion talent growth while shaping service strategies that fuel innovation. As a key voice for Customer Service, you'll influence enterprise initiatives and collaborate closely with P&L leaders to deliver exceptional results.
Your Responsibilities
Leads the execution of service operations strategies to deliver exceptional, cost-effective customer experiences.
Develops and drives performance metrics that ensure alignment with corporate goals, regulatory standards, and service-level commitments.
Optimizes resource allocation and workforce planning to maintain optimal staffing levels across service areas, collaborating with key stakeholders to support enterprise-wide objectives.
Partners with account management teams to strengthen customer relationships and deliver tailored service solutions that drive satisfaction and retention.
Champions cross-functional initiatives to identify and implement technology and process innovations that enhance operational efficiency and accuracy
Serves as the voice of the customer on enterprise initiatives, ensuring service capabilities align with member needs and business objectives.
Inspires and develops high-performing teams, fostering a culture of accountability, continuous improvement, and achievement of performance goals across the service center.
Leads talent development and succession planning, implementing programs that build bench strength and prepare future leaders.
Oversees departmental operations, including recruitment, onboarding, and compliance with EEO and Affirmative Action standards.
Drives employee performance and engagement through coaching, career development, policy leadership, and effective cost and behavior management.
Required Skills and Experience
Accepting this position at BCBSMN requires signing an Employee Confidentiality, Intellectual Property Assignment and Restrictive Covenants Agreement as a condition of employment.
7+ years of related professional experience, with 3+ years of management experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
Call Center experience required including familiarity with CRM and call center software
Track record of exceeding customer expectations with a focus on World Class operations and strong commitment to service excellence
Demonstrated ability to lead and coordinate offshore service teams with a proven record of enhancing service delivery and reduce costs with a focus on quality assurance, SLA adherence, and operational efficiency.
Strong analytical and problem-solving abilities with ability to work in a fast-paced environment
Adept at translating complex data into actional strategies that enhance operational efficiency and customer satisfaction
Proven track record of meeting and exceeding performance targets
Demonstrated ability to develop and execute strategic plans and implement process improvements
Skilled in end-to-end project leadership, from planning to execution to stakeholder alignment and delivery
Well-developed communication and presentation skills with the ability to build strategic relationships and influence others.
Demonstrated expertise in coaching and developing employees to enhance performance, engagement, and career growth
High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills and Experience
Bachelor's degree or MBA/Master's degree.
Previous work experience in service industry, healthcare, or insurance.
Previous experience managing vendors with responsibility for contract oversight, performance tracking, issue resolution, and alignment of service-level expectations.
Role DesignationHybrid
Anchored in Connection
Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
Compensation and Benefits$117,800.00 - $159,000.00 - $200,200.00 Annual
Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.
We offer a comprehensive benefits package which may include:
Medical, dental, and vision insurance
Life insurance
401k
Paid Time Off (PTO)
Volunteer Paid Time Off (VPTO)
And more
To discover more about what we have to offer, please review our benefits page.
Equal Employment Opportunity Statement
At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: **********************************.
Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
$117.8k-159k yearly Auto-Apply 20d ago
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Service Specialist - Executive Health Desk
Mayo Clinic 4.8
Rochester, MN jobs
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist.
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
**Qualifications**
Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry.
Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc.
Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.
**Exemption Status**
Nonexempt
**Compensation Detail**
$22.83 - $32.71 / hour
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
80
**Schedule Details**
Rotating schedules Monday-Friday 6:30 am - 5:00 pm. 8-hour shifts. On-site in Rochester, MN.
**Weekend Schedule**
Minimal on-call rotation (on-call work will be performed remotely.)
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Brianna Hanna
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
$22.8-32.7 hourly 3d ago
Instructional Design Specialist-Remote
Mayo Clinic Health System 4.8
Rochester, MN jobs
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
The Instructional Design Specialist performs a full range of professional duties assisting colleagues with designing and implementing online courses as well as computer training support. The Instructional Design Specialist works with staff to develop new education curriculum (courses, content and materials) and translate existing content to new delivery formats. This position conducts an assessment of needs, designs curriculum for instruction, and implements and follows up with an evaluation of courses and curriculum created. The Instructional Design Specialist will also provide ongoing instructional design and technical expertise for colleagues in the development of web-based projects and online learning opportunities. This includes conceptualizing design options, programs, and deploying them and assisting in assessing education technology products for efficacy on an ongoing basis. The Instructional Design Specialist will also have responsibility for project management and tracking.
Qualifications
A bachelor's degree plus 3 to 5 years of related experience is required.
Relevant experience being Instructional Design or Learning Technology and prior corporate or healthcare instructional design experience.
The Preferred Candidate will have a Master's Degree in Instructional Design or Learning Technology and prior corporate or healthcare instructional design experience.
Demonstrated success in curriculum design and development. Knowledge and experience in developing relational and web-based databases is beneficial. Proficiency in standard productivity software, web-based authoring systems, graphics software and multimedia applications. Demonstrated ability to work collaboratively.
* This position is a 100% remote work. Individual may live anywhere in the US.
This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Exemption Status
Exempt
Compensation Detail
$74,859 - $104,811 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Standard Days M-F
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Ronnie Bartz
$74.9k-104.8k yearly 5d ago
Principal Cybersecurity Strategist - IS Mod
Mayo Clinic Health System 4.8
Rochester, MN jobs
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
The Principal Cybersecurity Strategist - IS Mod leads the development and management of Mayo's enterprise-wide cybersecurity services, strategy and innovation. Partner with leadership to align security with business goals, drive adoption of emerging technologies, and strengthen the organization's security posture. Lead and drive innovative security projects while collaborating cross functionally. Initial assignments will include leading coordination, planning and execution to ensure specific digital initiatives are secure throughout the lifecycle of product development. The position will include leadership, high level communications, coordination amongst cross functional and high visibility teams. Critical information security & cybersecurity skills and experiences include application protection, API security, S-SDLC, IAM, AI Security, Data Security, Cloud Security, etc.
Key Responsibilities:
* Develop and manage multi-year cybersecurity strategy and roadmaps
* Advise leadership on cyber priorities, risk, and investment
* Lead innovation in securing novel and emerging technology.
* Guide strategic programs such as identity modernization, OT/IoT security, application protection, etc.
* Foster cross-functional collaboration and mentor security professionals
* Represent the organization in industry forums and contribute thought leadership
Core Competencies:
* Executive communication and strategic vision
* Technical breadth across modern security and IT domains
* Promote a culture of innovation and change, ensuring continuous improvement in quality, cost-effectiveness, and service excellence.
* Ability to translate technical risk for business leaders.
This is a full time, remote position within the United States. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
Qualifications
Required Qualification:
Bachelor's degree and 7+ years of experience with digital strategy, digital product strategy, experience strategy, healthcare administration, business administration, strategic development experience, or related field; or Master's degree and 5+ years of related experience in the preceding or related fields.
Experience must include several of the following areas of expertise: digital product strategy and/or management, strategic planning, business plan development, consulting, customer experience or experience design, project management, stakeholder engagement, process change management, scorecard and dashboard development, financial analysis, new service/product planning and development, market research, and data management, analysis, and statistics. Management experience and experience with value-driven digital product management is preferred; experience navigating transformation in highly regulated industries is a plus.
Strong analytical skills with the ability to synthesize and capture the essence of complex information in order to discern meaning, trends, and the big picture quickly. Experience in consulting or advisory functions; demonstrated success in analyzing situations and using various methodologies to develop high-value strategies and plans methodically. Working knowledge of Design Thinking, experience design, and digital analytics as inputs to digital strategy processes and artifacts; able to bridge digital disciplines to develop novel strategy solutions that balance the needs of multiple stakeholders. Experience in successfully managing stakeholders in complex, matrixed, and strategic initiatives. Demonstrated success in effective decision-making that drives progress toward ambitious goals while managing complexity, ambiguity, risk, and uncertainty. Demonstrated ability to lead, influence and collaborate across disciplines, including business strategy, experience design, analytics, and technology. Expert story-telling skills. Strong written and verbal communication and persuasion skills. Strong interpersonal and active listening skills; ability to quickly establish high-trust relationships and facilitate group/team activities. Professional approach that reflects Mayo Clinic values. Strong planning, organizational, and problem-solving skills; attention to detail; ability to self-direct with minimal supervision, demonstrate judgement in delegating responsibilities, and work well under pressure. Servant leader; gifted collaborator with demonstrated cultural competence and strong skills in negotiation, change, and conflict management.
Preferred Qualification:
Working knowledge of the Mayo technical environment and core business operations is strongly preferred. Advanced professional and culturally astute communication skills (both written and verbal) are required including ability to generate and deliver executive-level presentations. Must possess interpersonal skills to interact effectively with both technical and non-technical personnel at all levels of the organization, including proven ability to confidently lead discussion and negotiate on high risk and high-pressure issues while simultaneously building credibility & rapport. Demonstrated ability to tolerate & deal effectively with ambiguous situations and the varying political/cultural environments within the institution, department, divisions. Proven ability to offer guidance on business processes, technology capability and vulnerability assessments, and control enhancements or mitigation approaches. Solid knowledge of information security concepts and trends, project management methodologies, and relevant healthcare security regulatory requirements is required.
Certified as CISSP, GSEC, CISM, or security equivalent; or will obtain certification within 2 years of hire.
Exemption Status
Exempt
Compensation Detail
$152,443.20 - 221,062.40 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday, 8am - 5pm
Weekend Schedule
As needed
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Ted Keefe
$152.4k-221.1k yearly 3d ago
Internal Communications Associate Editor
Blue Cross Blue Shield of Minnesota 4.8
Eagan, MN jobs
About Blue Cross and Blue Shield of Minnesota
At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.
The Impact You Will Have
As the Internal Communications Associate Editor, you will serve as a primary writer, in-house reporter, day-to-day editor, and content creator for the company intranet, reaching a workforce of more than 3,000. This role ensures all Blue Cross associates have access to clear, engaging, and timely content that supports company culture; builds business acumen; clarifies company priorities; and fosters collaboration and knowledge sharing. Creative development responsibilities include long-range editorial calendar planning; daily company news writing; and building relationships with business partners to foster and promote greater understanding of different functions, goals, and activities. This role also routinely incorporates measurement analysis and reporting into all communication campaigns, strategies, and annual planning.
The ideal candidate for this role has a passion for clear, concise, and persuasive storytelling that maximizes employee engagement and understanding.
Your Responsibilities
Develops, populates, tracks and improves a centralized editorial calendar that meets business needs and drives stakeholder behavior; ensures strategic content alignment and prioritization across the enterprise
Manages content planning and production processes to enable and drive continuous improvements
Works closely with IC manager on strategy, task clarity, and consistency of content
Builds relationships with business partners to achieve greater understanding of different business functions and goals
Ideates and implements basic UGC (User Generated Content) strategies to promote workplace culture, utilizing smartphone integration for employee testimonials/interviews and other visual content
Identifies barriers and uses problem-solving skills to keep projects on track
Researches, develops, writes and edits materials for spot news and long-form analysis and leader profiles
Manages business partner relationships for assigned projects
Serves as a member of integrated communication teams
Represents the department on various internal committees and workgroups.
Evaluates effectiveness of communication strategies and tactics and reports results
Ongoing learning and adoption of new digital technology to enhance company-wide communications.
Required Skills and Experiences
7+ years of progressive related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
Experience working through the entire life cycle of internal communications projects and campaigns from planning to publishing and promotion.
Demonstrated writing and general communication skills - emphasis on intranet content and design that ensures the site is user-friendly and visually appealing.
Strong research, problem-solving and analytical skills with proven ability to manage timelines and deliverables for multiple projects simultaneously
Demonstrated interpersonal skills for working with business partners, vendors, and cross-functional teams and for making formal presentations.
Demonstrated personal computer skills in the use of a suite of software tools (such as Microsoft Word, PowerPoint, and Excel) and project management tools.
High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills and Experiences
Bachelor's degree preferably in communications, marketing or journalism
Internal communications experience in health-related field, including insurance, provider systems (hospital/clinic/specialty care), medtech, pharmacy or policy/trade groups
Canva, Photoshop and SharePoint skills for content creation, presentations, and page layouts
Role DesignationHybrid
Anchored in Connection
Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
Compensation and Benefits$77,200.00 - $102,300.00 - $127,400.00 Annual
Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.
We offer a comprehensive benefits package which may include:
Medical, dental, and vision insurance
Life insurance
401k
Paid Time Off (PTO)
Volunteer Paid Time Off (VPTO)
And more
To discover more about what we have to offer, please review our benefits page.
Equal Employment Opportunity Statement
At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: **********************************.
Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
$33k-48k yearly est. Auto-Apply 47d ago
Adult Mental Health Targeted Case Manager
Jewish Family & Children's Service of Minnesota 3.7
Golden Valley, MN jobs
Full-time Description
JFCS is contracted with Hennepin County to provide Mental Health Targeted Case Management services to adults living with severe and persistent mental illness (SPMI). Case managers assess needs and work collaboratively with clients to develop Individualized Community Service Plans to improve or maintain functioning across multiple domains; this often includes meeting basic needs, establishing mental health services, connecting to financial and medical health supports, and engaging in social and community resources. Case managers meet at least once a month with clients and continuously evaluate services to support them in their recovery and prevent hospitalizations.
We believe that clients receive the best care when those who care for them are well supported. At JFCS we prioritize the wellbeing of staff and strive to foster an environment that maintains work-life balance. The ideal candidate will have a desire to be actively engaged with the team, while also having the skillset to work independently. The case management team stays connected when working remotely via Teams, participates in weekly in-person meetings, and celebrates each other's milestones and accomplishments.
Agency Information
JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain healthy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to:
Make a positive difference in the lives of others.
Feel energized to give your best effort and enjoy a healthy work/life balance.
Learn, grow and accomplish new things.
JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AA/EEO
Salary and Benefits
Annual salary range is $58,125.60 - $60,278.40.
Work-life balance including vacation, wellness leave (sick time), paid family and medical leave, holidays, flexible schedule, and a hybrid working schedule with the ability to work from home up to 60% of the time.
Competitive benefits package including medical insurance, 401(k) with match, life and long-term disability insurance, and access to other benefits including vision, dental, and pet insurance.
Social work licensing supervision.
Essential Functions/Approximate Time
Direct Client Services/Planning (34%):
Write functional assessments addressing clients' bio-psycho-social, vocational, and economic strengths, risks, and needs.
Partner with clients to identify goal areas and develop Individual Community Support Plans.
Visit clients in their home, the community, or at the office on a monthly basis to continuously monitor and evaluate services. (Please note that we do not transport clients.)
Referral and Linkage (33%):
Facilitate access to needed medical, social, educational, vocational, financial and other necessary services.
Initiate appropriate referrals for needs and interests across functional domains.
Coordinate services on an ongoing basis to meet the objectives identified in the service plan.
Administrative (33%):
Maintain accurate and timely clinical records, correspondence, and reports as required by contractual obligations with Hennepin County, and Minnesota State Statute.
Ensure timely completion of required court documentation for civil commitment proceedings.
Participate in community outreach, education programs, and trainings.
Attend weekly team meetings, supervision, and agency staff meetings.
Work Environment/Physical Demands
This position requires a current driver's license, safe driving record, auto insurance, and regular and consistent access to a motor vehicle.
Indoor office environment at JFCS and in the community.
Frequent written and oral communication.
Occasional lifting (up to 15 pounds).
Frequent interruptions and need to handle multiple tasks simultaneously.
Ability to manage a hybrid work model between working in the office/field and working from home.
Requirements
Education and Experience
Bachelor's degree in social work, psychology or human services related field from an accredited college or university and meets requirements for supervision and continuing education.
2,000 hours of supervised experience in the delivery of services to persons with mental illness preferred.
Experience conducting assessments and/or clinical interviewing preferred.
Working or otherwise developing relationships with people from diverse backgrounds, such as differences related to culture, religion, financial resources, race, national origin, age, gender, gender identity and expression, sexual orientation, and abilities.
Skills and Qualities
Sincere commitment to consistently reflecting JFCS's Values: compassion; inclusion; innovation; integrity; and collaboration.
Creative and collaborative colleague.
Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks.
Strong, clear professional boundaries.
Ability to work independently, while also having the desire to be a part of a team.
Thrives in fast-paced environment.
Strong skills and knowledge of issues and general resources related to adults with severe and persistent mental illness.
Proficient user of electronic health record systems for documentation and communication.
Proficient user of Microsoft Office programs.
Actively contributes to the agency community by participating in committees, workgroups, or other collaborative efforts that support agency goals and foster a positive work environment.
Additional Information
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Salary Description $58,125.60 - $60,278.40
$58.1k-60.3k yearly 21d ago
Talent Acquisition Specialist
Animal Humane Society 3.8
Golden Valley, MN jobs
Overview: The Talent Acquisition Specialist plays a critical role in attracting, sourcing, and hiring exceptional talent to advance Animal Humane Society's mission of engaging the hearts, hands, and minds of the community to help animals. This position partners closely with hiring managers and the People & Culture team to ensure a positive candidate experience and equitable hiring practices that reflect AHS's commitment to diversity, equity, and inclusion. The role is integral to implementing AHS's hiring strategies, aligning recruitment efforts with organizational goals, and ensuring that staffing decisions support successful performance across all departments. By securing the right talent at the right time, this position helps drive operational excellence and sustain a culture that empowers employees to deliver on AHS's mission.
Salary: $55,000-65,000 annually
Schedule/Location:
Full Time, Monday - Friday during operational hours
Location: This is a hybrid position based out of our Golden Valley. This role is required to be on-site a minimum of 2x per week. Must live in or have easy access to the Minneapolis/St. Paul area.
Essential Functions
Recruitment, Selection and Talent Acquisition:
Manage the full recruitment cycle including job postings, sourcing, screening, interviewing, and offer negotiation.
Develop and implement creative sourcing strategies to attract diverse talent pools.
Partner with hiring managers to understand staffing needs and provide guidance on best practices for selection and onboarding.
Leverage job boards and digital recruitment tools (such as LinkedIn, Indeed, and more) and optimize utilizing them to most effectively advertise and attract candidates to AHS roles.
Build and maintain strong candidate pipelines for current and future openings.
Ensure all recruitment activities comply with employment laws and AHS policies.
Collaborate with the People & Culture team to align hiring practices with organizational strategies and workforce planning.
Deliver an engaging and inclusive candidate experience that reflects AHS's values and culture.
Negotiate offers and facilitate smooth transitions from candidate to employee.
Track recruitment metrics and provide insights to improve processes and outcomes.
Represent AHS at career fairs, networking events, and community outreach initiatives to promote employer brand.
Communication and Culture:
Communicate in a positive and professional manner with candidates, recruitment-related vendors, recruitment agencies, social services agencies, and educational partners.
Provide support to leaders on recruiting, hiring practices and policies.
Promote a culture of diversity, equity, and inclusion to make AHS a welcoming environment for all.
Communication and Organizational Culture:
Communicate in a positive and professional manner with all internal and external stakeholders.
Promote the values of diversity, equity, and inclusion (DEI) ensuring that Animal Humane Society is an inclusive and welcoming environment for all staff, volunteers and community members.
Technology:
Work within ATS and HRIS systems to execute talent acquisition and general HR-related processes.
Utilize applicant tracking systems to manage candidate flow and maintain accurate records.
Leverage sourcing tools and platforms to identify and engage top talent.
Generate and analyze recruitment reports to inform decision-making.
Ensure data integrity and compliance within all recruitment systems.
Stay current on technology trends to enhance recruitment efficiency.
Other duties as assigned.
Additional Information:
Schedule and Attendance:
Position is required to work onsite at least two days per week, and it is eligible to work remotely based upon agreement with the role's manager.
Regular, predictable attendance, punctuality, and availability to work during operational hours.
Attend and participate in regular team meetings and 1:1 meetings with direct leader.
May be required to work at a different site based on department needs.
May be required to attend occasional off-site meetings and events.
Engage in mission-related activities as appropriate.
Work Environment:
Primarily office/desk based.
Adjacent animal shelter areas may be humid, noisy, or odorous.
Requirements
Experience:
3-5 years of previous experience working in Talent Acquisition, including managing full-cycle recruitment for a variety of roles. Additional experience in other Human Resources or related roles are a plus.
Proven success developing sourcing strategies, building candidate pipelines, and using other active recruitment methods to source and hire external candidates.
Skills:
Excellent communication and interpersonal skills, and ability to work as a member of the team and partner collaboratively with external and internal customers and departments.
Strong attention to detail, administrative and process management skills.
Strong multi-tasking and problem-solving skills.
Proficient with general technology use, specifically a working knowledge of Microsoft products.
Proficiency leveraging applicant tracking systems to manage talent acquisition process, and in using other HRIS tools.
Physical Demands:
Prolonged sitting at a desk.
Must be able to lift and carry up to 20 lbs.
Prolonged periods of standing and walking at job fairs, recruitment related events or off-site events.
Emotional Demands:
Must be comfortable with the emotional aspect of work in an animal shelter environment, including the use of humane euthanasia.
Transportation:
Reliable transportation required for up to 10% domestic travel, primarily to Animal Humane Society locations, off-site meetings, and special events.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this role. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits
About AHS
Every year, Animal Humane Society provides direct care and services to help thousands of animals in need across Minnesota.
As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we're advancing animal welfare and creating a more humane world for animals everywhere.
Why Work Here
Make a difference in the lives of animals and people
Join a team of coworkers who love animals as much as you do
Work-life balance
Unique animal adoption benefits and discounts on veterinary care and pet supplies
Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance; critical illness insurance; hospital indemnity insurance; employee- paid supplemental life; employee-paid accidental death & dismemberment; and long term disability insurance.
Employer-paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability.
Support for student loans: we are a Public Service Loan Forgiveness qualified employer
Mental Health and Counseling Support: all employees have access to our Employee Assistance Program with 3 free counseling sessions per year
401k for part-time and full-time staff with a 4% company match
Nine paid holidays for full-time staff
Paid floating holidays for part-time and full-time staff (up to 4 days per year based on start date)
Paid Time Off for part time and full time staff (amount is based on hours worked and FTE status)
Paid parent leave for full-time staff
Our Organizational Commitment to Diversity, Equity and Inclusion:
As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society's commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide.
At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota, and ultimately have a positive impact on animals in our care.
$55k-65k yearly Auto-Apply 56d ago
Primary Care Coordinator
Mayo Clinic 4.8
Rochester, MN jobs
This role provides essential operational and technical support for Primary Care in Rochester and Kasson by managing digital content, organizing key documents, and maintaining web-based resources. This role ensures that providers, staff, and patients have access to accurate, up‑to‑date information across internal and external platforms. Requires strong organizational skills, attention to detail, ability to manage multiple priorities, excellent communication and problem-solving abilities.
Manages and maintains Primary Care internet and intranet sites, ensuring all pages, documents, and resources remain current, accurate, and user‑friendly.
Creates, updates, and optimizes web content using appropriate web languages, content management tools, and software platforms.
Oversees the structure, layout, and navigation of SharePoint sites and subsites; organizes libraries, permissions, and document workflows to support operational efficiency.
Ensures timely loading, formatting, and lifecycle management of digital documents, policies, protocols, and reference materials.
Preferred experience with SharePoint site administration, website content management, or digital resource organization.
Other duties and responsibilities assigned as needed.
Work will primarily be performed remotely but at times will require incumbent to be on site. Therefore, the individual must live within driving distance of any Mayo Clinic Health System.
High school diploma or equivalent required. Formal education or experience with web development languages/software or two years administrative experience including web development required. Previous supervision experience beneficial. Experience with database software such as Access and Excel desired. Prefer experience working in a healthcare environment. Excellent time management, team facilitation, and team building skills required. Ability to coordinate multiple projects, provide attention to detail, ability to follow through on assignments/tasks and ability to work with others to ensure consistency, validity, and accuracy. Ability to exercise independent problem solving.
$43k-55k yearly est. Auto-Apply 4d ago
Financial Clearance Rep - Rehab Services
Fairview Health Services 4.2
Minneapolis, MN jobs
We are seeking a financial clearance rep (FCR) to join our rehab services team! The FCR must be able to effectively articulate payor information in a manner such that therapists, patients and families gain a clear understanding of financial responsibilities.The FCR will be responsible for completing the insurance and benefits verification to determine the patient's benefit level for outpatient therapy services including physical, occupational, speech, cardiac, pulmonary, and hearing aids/audiology. They will obtain benefit levels, screen payor medical policies to determine if the scheduled procedure meets medical necessity guidelines, submit and manage referral and authorization requests/requirements when necessary, and/or ensure that pre-certification notification requirements are met per payor guidelines. They will provide support and process prior authorization appeals and denials, when necessary, in conjunction with revenue cycle and clinical staff. The FCR makes the decision when and how to work with providers, clinical staff, insurance payors and other external sources to assist in obtaining healthcare benefits.
* FTE 1.0, authorized for 80 hours per pay period.
* Schedule: Monday-Friday, 8:30am - 5:00pm.
* Remote position.
* Full benefits such as medical, HSA, dental insurance, vision insurance, 403b, PTO, health & wellbeing resources, Health & Wellness funding, and more!
M Health Fairview Rehabilitation offers a broad range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.
As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers continuing education courses per year at no cost to employees.
Responsibilities
* Practice excellent telephone etiquette and active listening skills.
* Identify insurances for all new patients that require information/notification from the site for new, continuing, and observation patients.
* Document and track all communication with insurers, clinic staff, and patients.
* Document each step taken in the process of acquiring benefits, prior authorization, or confirmation compensability determination.
* Document pertinent information for therapist use in contacting insurance carrier if further authorization is necessary.
* Enters referrals with all pertinent information into Epic referral entry.
* Initiate process to establish company account for worker's compensation patients and all other insurances as needed.
* Informs patients/clinic/caregiver of denials by insurance companies when pre-authorizing services.
* Contact patients with insurance issues such as termed insurance.
* Develop a list of key contacts at insurance companies and develop positive working relationships to facilitate ability to retro-authorize claims and increase reimbursement.
* Assist in training new insurance staff
* Acquire insurance referrals from PCC, if required by insurance.
* Submit appeals to insurances for prior authorization, if needed.
* Incorporate new changes in insurance verification and adapt to changes in volume of workload.
Required Qualifications
* 1 year experience in insurance verification/eligibility, financial securing or related areas.
* Experience with electronic health record software.
Preferred Qualifications
* Associate of Science
* Vocational/Technical Training
* Epic experience
* Insurance/benefit verification experience
* Referrals and/or prior authorization experience
* Knowledge of medical terminology and clinical documentation review
* 2 years of experience working insurance/benefit verification, financial securing, or related areas using an EHR in a healthcare organization
* Knowledge of computer system applications, including Microsoft Office 365
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$27k-45k yearly est. Auto-Apply 5d ago
Program Manager - Agency Operations
Mahube-Otwa 3.9
Detroit Lakes, MN jobs
Job DescriptionDescription:
MAHUBE-OTWA is actively recruiting a Program Manager for Agency Operations in Administration. We are seeking a candidate with excellent leadership and administrative skills to assist with ongoing operations and growth of the organization. The Program Manager will be responsible for management and administration of overall agency operations including meeting organizational standards, overseeing compliance, insurance, and contracts; implement, oversee, and evaluate processes and procedures; develop workflow, communications, and timelines; oversee accuracy and timeliness of reports, including data inputs and outputs; drive continuous improvement in systems and programs to reduce barriers for staff/clients/partners and improve efficiency.
Pay: $64,521.6 - $67,662.4
Schedule: Full Time, Exempt 40 hours/week, Monday - Friday
Remote Work: Partially Remote, Travel within service area required
Location(s): Detroit Lakes MN preferred
Program(s): Administration
Benefits: Health & Dental Insurance, Vision, Short Term Disability, Long Term Disability, Life Insurance, Retirement Plan, Holiday Pay, PTO and more…
Why join the MAHUBE-OTWA family?
Be part of our team of passionate, purpose-driven colleagues who believe in our Agency values - Client Focused, Community Minded and Resourceful. Help us achieve our Mission to empower people to achieve self-sufficiency. Make a lasting impact in the fight against poverty and homelessness. Make a difference in the lives of others. Help us deliver tangible results that empower people and strengthen our communities.
EEO Statement:
MAHUBE-OTWA will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.
A COMPLETED AGENCY APPLICATION IS REQUIRED as well as 2 work related letters of reference. Please add references to your application or send separately to *************. Complete the application on our website WWW.MAHUBE.ORG/APPLY-NOW
Requirements:
Qualifications include but are not limited to:
Bachelor's degree in administration, business or related field and two (2) years' experience including administration, budgets, supervision, and planning. An equivalent combination of education and experience will be considered.
Attain Certified Community Action Professional credential within 5 years from start date.
Excellent working knowledge of community organizations, services available to clients and referral sources.
Ability to develop strong working relationships with and between vendors, community partners and others.
Experience working with insurance and contracts.
Strong leadership and managerial skills to motivate, lead and develop a team.
Excellent organizational, time management, process, analytical and problem solving skills.
Strong reasoning and communication abilities to understand regulations, funder mandates, and to negotiate contracts.
Strong computer skills including proficiency in Microsoft Office Suite, Outlook(email), virtual connectivity, and Agency specific software.
Effective written and verbal communication skills.
Valid driver's license with ability to travel to locations within agency service area.
Knowledge and experience working with low-income and diverse populations.
Background clearance required.
$64.5k-67.7k yearly Easy Apply 26d ago
Content Strategist-Remote
System One 4.6
Saint Paul, MN jobs
Type: Full Time Pay Range: Negotiable **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment.
**Duties & Responsibilities**
Editorial strategy & governance
Develop, implement, and maintain overarching editorial strategy and governance model across owned channels
Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives
Partner with Brand and Campaign teams to draft and execute content strategies
Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans
Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration
Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities
Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels
Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments
Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals
Content planning & operations
Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels
Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity
Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met
Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions
Performance & reporting
Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement
Contribute to insights that inform ongoing improvements to social content and strategy
Support cross-functional requests from other departments, ensuring timely delivery and brand alignment
**Skills & Qualifications**
Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision
Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality
Skilled at managing input and alignment across multiple stakeholders
Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives
Deep understanding of how content performs across web, social, and owned platforms
Ability to interpret engagement data to refi ne editorial direction and inform strategy
Thrives in a fast-paced, evolving environment where priorities shift quickly
Team-oriented mindset with the ability to collaborate cross-functionally
**Education & Experience**
Minimum of 7 years of experience in editorial strategy, content marketing, or communications
Proven experience managing multi-channel content programs
Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows
Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management
Possess an entrepreneurial attitude and a genuine passion for the Web3 space
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
$77k-109k yearly est. 20d ago
Graduate Research Appointment - Biomedical Ethics- Limited Tenure
Mayo Clinic 4.8
Rochester, MN jobs
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
Mayo Clinic seeks applicants for a one- or two-year post-baccalaureate research experience in empirical bioethics research.
The Graduate Research Appointment (GRA) at Mayo Clinic is a post-baccalaureate appointment for individuals with an interest in biomedical research. The primary purpose is to provide a post-baccalaureate research experience that applies skills in science, technology, engineering or math to biomedical research including basic science or translational research. GRA participants will have the opportunity to participate in selected graduate classes and seminars while working in this role.
The Biomedical Ethics GRA program is designed for individuals with a bachelor's degree who have an interest in conducting research on topics in bioethics using empirical methods (surveys, interviews, focus groups, chart review). Research work is supplemented by weekly seminars, optional graduate school courses, and optional clinical shadowing opportunities, giving participants an experience that will help them decide on a career path related to biomedical ethics. In addition, the experience can increase the participant's competitiveness and preparation for the next step in their career. Past trainees have gone on to study at graduate, medical, and law schools across the United States.
Successful applicants will be:
- Committed to pursuing a career related to biomedical ethics
- Able to work independently and in a collaborative team environment
- Proficient in written and verbal communication
- Competent in identifying relevant peer-reviewed publications on specialized research topics
- Able to demonstrate interest in biomedical ethics and its methods through past coursework or research
**Up to three candidates will be selected to begin in Summer 2026. The application deadline is 11:59 pm CST Monday, February 16, 2026**
**Qualifications**
- Bachelor's degree
- Interest in biomedical ethics research
- Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. citizen, national, or permanent resident, refugee or asylee)
This position will require a MN background check
**Candidates must attach the following to the application to be considered:**
- Cover letter describing career goals and how biomedical ethics research relates to those goals
- Resume/CV
- 5-10-page writing sample, preferably on a topic in biomedical ethics
- Current, unofficial college transcript
- 1-2 letters of recommendation from research mentors or undergraduate professors sent directly to Dr. Richard Sharp at ****************** . Two letters are strongly recommended.
Students that do not meet these criteria do not qualify. Applicants who do include the required items listed above will not be considered.
Applicants who will be enrolled in Graduate or Medical School during the GRA appointment are not eligible.
**Exemption Status**
Nonexempt
**Compensation Detail**
This position has a predetermined rate of $20.50 per hour.
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
80
**Schedule Details**
Regular business hours with flexibility for training activities such as clinical shadowing or graduate school courses
This position will work remotely and on site in Rochester, MN
**Weekend Schedule**
none
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Jill Squier
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
$20.5 hourly Easy Apply 60d+ ago
Psychotherapist
Jewish Family & Children's Service of Minnesota 3.7
Golden Valley, MN jobs
Full-time Description
Join our Counseling team at JFCS MN as a full-time or part-time psychotherapist at one of our two Counseling locations - our Golden Valley office or our St. Paul office. Our team of psychotherapists are as compassionate in our service to our clients as we are passionate about providing high-quality therapy. The JFCS Counseling team offers a collaborative, fun and supportive environment to nurture your professional growth. As a team, we find meaning in supporting clients as well as each other!
The Psychotherapist represents the values and mission of JFCS in consistently delivering excellent, person-centered psychotherapy to address the needs and goals of individuals across the lifespan. This includes addressing issues of depression, anxiety, relationships and attachment, trauma, gender identity, mindfulness, self-esteem, and grief & loss. In collaboration with each client, the psychotherapist will incorporate strengths-based, evidence-informed approaches in order to sustain healthy relationships, ease suffering, and offer support. The primary duties of this role include the assessment and treatment of individuals, couples, families, and groups.
Team members will have the opportunity to identify and cultivate opportunities for innovative growth and to develop relationships within the agency and the larger community in an effort to build a vibrant and diverse caseload. As a member of the Counseling team the psychotherapist will provide feedback, support, and consultation for other team members and agency staff, and will participate in supervision and offering and receiving training.
Clinicians who are Jewish are strongly encouraged to apply, however applicants of all backgrounds are welcome!
Agency Information
JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain heathy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to:
Make a positive difference in the lives of others
Feel energized to give your best effort and enjoy a healthy work/life balance
Learn, grow, and accomplish new things
JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AA/EOO
Salary and Benefits Package
Annual salary/hourly rate:
Full-time employment salary is $75,367.50 - $78,585, depending on experience
Half-time employment hourly rate is $38.65 - $40.30, depending on experience
Benefits for full-time employment:
Work-life balance including vacation, wellness leave (sick time), paid family and medical leave, holidays, flexible schedule, and a hybrid working schedule with the ability to work from home up to 60% of the time
Competitive benefits package including medical insurance, 401(k) with match, life and long-term disability insurance, and access to other benefits including vision, dental, and pet insurance
Benefits for half-time employment:
Work-life balance including wellness leave (sick time), paid family and medical leave, holidays, flexible schedule, and a hybrid working schedule with the ability to work from home up to 60% of the time
Essential Functions/Approximate Time
Short- and Long-Term Psychotherapy (65%):
Assess client needs and goals, develop a treatment approach, and provide psychotherapy to individuals, couples, families, and groups
Documentation (20%):
Maintain accurate and timely clinical records, correspondence and reports as required by JFCS
Coordinate care as needed
Additional duties as time and counseling department require
Supervision/Administration (10%):
Participate in weekly counseling team consult, weekly 1:1 supervision and all-staff meetings
Additional duties as time and counseling department required
Outreach (5%):
Develop relationships within and outside of the agency to cultivate intentional referral and community partners
Engage in opportunities to showcase clinical expertise (e.g., presentations, blog posts or articles)
Requirements
Education and Licensing
Master's or doctoral degree in psychology, social work, or related field from an accredited graduate program
Minnesota professional license at the LICSW, LP, LMFT, or LPCC level
Experience
Minimum of two years of experience providing psychotherapy to individuals, couples, families, and groups on a wide range of clinical issues
Specific expertise with certain populations (e.g., children, adolescents, couples, families, substance abuse, ADHD, SPMI, LGBTQIA+) or specializations (e.g., DBT, somatic, trauma-informed, play therapy or expressive therapies) highly encouraged to apply
Experience developing relationships with people from diverse backgrounds such as differences related to culture, religion, financial resources, race, national origin, age, gender, gender identity and expression, sexual orientation, and abilities
Competence in client confidentiality and HIPAA practices
Proficient user of electronic health record systems with ability to keep accurate and timely records
Experience providing therapy in-person and virtually preferred
Actively contributes to the agency community by participating in committees, workgroups, or other collaborative efforts that support agency goals and foster a positive work environment
Work Environment/Physical Demands
Indoor office environment for most work, at JFCS and in the community. Combination of walking, sitting, and standing in an office setting. Frequent written and oral communication. Occasional lifting, stooping, kneeling, bending, or climbing. Works with and around others. Daily use of computer, telephone, and other office equipment. Regular evening appointments one day per week. This position requires transportation to participate in occasional meetings and other appointments in the community.
Awareness of and ability to manage time to meet deadlines and complete work. Basic computer skills (Word, Excel, email, and case note data entry and oversight). Occasional lifting of up to 15 pounds.
Additional Information
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Salary Description $38.65 - $40.30 hourly
$75.4k-78.6k yearly 19d ago
MN Outreach Internship
Pheasants Forever 4.1
Willmar, MN jobs
Job DescriptionMN Outreach Internship Application Deadline: February 22, 2026 TO APPLY: Please COMBINE your cover letter, resume and three (3) references as a single PDF file or Word document before uploading to your application on our recruitment website at ******************************
Overview:
Expand your horizons into the world of conservation. The individual in this position will help to tell the story of the people, plants, projects, and wildlife impacted by the work of conservation professionals in Minnesota through photography, videography, and written storytelling. The ideal candidate will be in their sophomore or junior year of college and should be ready to work independently to convey the world of conservation in print, digital, and social media platforms.
For the past 20+ years, Pheasants Forever staff have been working with partners on private lands conservation. We are looking for an intern who can help tell the public about all the conservation work that we have accomplished over those years. We are looking for an intern who has a love for the outdoors and a love for outreach and communication to fill this unique internship opportunity.
Minnesota's Outreach Coordinator, based in Sartell, MN, will be your direct supervisor and will help guide your daily duties. This remote summer internship will include travel within Minnesota. Mileage will be reimbursed to the candidate, as travel will be done in their personal vehicle.
Job Duties:
The first weeks will be spent with a supervisor/mentor learning about Pheasants Forever and our partner's roles within conservation. You will then travel to offices and sites within central MN to document projects and people. Job duties may include but are not limited to:
Photograph, record, and write about other staff who are working with landowners. You would then work with the Outreach Coordinator to distribute content for maximum impact.
Photograph or record videos of plants, animals and projects that other staff have helped implement.
Create social media posts.
Create print media articles.
Attend training events and field days.
Interact with coworkers and partners in the field, in office, or on the phone.
Opportunities for personal learning. Your supervisor can help you identify skills you would like to learn to help you excel in your future career path.
Preferred Knowledge, Skills, and Abilities:
An interest in habitat, the environment, hunting, or wildlife.
The ability to communicate ideas and concepts through social media, print media, and digital media content.
Strong writing and photography skills. Basic knowledge of AP style.
Some experience with basic graphic design tools, photo and video editing software and knowledge of social media platform administration.
Basic knowledge of what makes a good story that will resonate with the public. The ability to independently develop story ideas and identify the appropriate sources to tell those stories.
Willingness to cover all aspects of habitat related practices, soil health practices, grazing practices and other agriculture related topics.
The ability to effectively communicate directly with landowners and the public.
Strong public relations skills and the ability to represent the organization during public events.
The ability to walk several miles through uneven terrain. Some conditions may include walking through 6' tall vegetation, encountering mosquitos, gnats, and poison ivy on 90-degree summer days.
Able to obtain USDA Federal Security Clearance.
Must possess a valid driver's license
Location:
Candidate will work remotely from their home, preferably located near the cities of Mankato, Marshall, or Willmar, MN, as many of the projects being covered will be in this area of the state. Travel in a reliable personal car will be required to get to the projects, and mileage will be reimbursed at the federal reimbursement rate.
Salary and Benefits:
$15.50 to $19 per hour, commensurate with experience.
Eligible to work up to 40 hours per week.
Eligible for mileage reimbursement (as needed).
MN Safe & Sick Leave - individuals employed in Minnesota will earn 1 hour of paid sick leave for every 30 hours worked.
In most cases, position term will be limited to 90 days.
For more information regarding the position, contact Josh Pommier, MN Private Lands Manager, at **************, ***************************** or Dave Schwarz, MN Outreach Coordinator, at **************, *****************************
Pheasants Forever, Inc and Quail Forever is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability, or any other category that may be protected by law.
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$15.5-19 hourly Easy Apply 11d ago
Learning Environment Field Consultant II
Demco 4.2
Minneapolis, MN jobs
At Demco, we're on a mission to provide innovative solutions that empower education communities and libraries. With over 120 years of experience, we're not just selling products-we're transforming learning environments. As part of our growing field team, you'll work remotely to drive sales and build relationships with key decision-makers in K-12 schools and public libraries in your territory. We are looking to expand our field team in following territories: Indiana, Oregon, Washington, Connecticut, Pennsylvania, Michigan, Rhode Island, Virginia, Tennessee, Texas, Arizona, Central/Northern California, and Oklahoma. If you're passionate about education and looking for a role where your efforts directly impact the future of learning, this could be the perfect opportunity for you.
About Our Company
Demco is a leader in providing high-quality solutions and services to educational institutions, libraries, and community organizations. Our goal is simple: to spark curiosity and ignite learning. Our dedicated team works closely with clients to offer cutting-edge products, including furniture, supplies, and learning materials, that enhance the educational experience. We're looking to expand our team with someone who shares our commitment to lifelong learning and community impact.
A Day in the Life
As a Learning Environment Field Consultant at Demco, your day-to-day will include:
* Identifying New Sales Opportunities: Research and leverage industry tools to discover potential leads within K-12 school districts and public libraries.
* Connecting with Key Decision-Makers: Build relationships with Superintendents, Principals, Architects, Designers, Owners Representatives, Library Directors, and other stakeholders to understand their needs and challenges.
* Developing Sales Leads: Cultivate opportunities for evolving learning environments (furniture, supplies, equipment, etc.) and assess client requirements.
* Transitioning Leads to Internal Sales Team: Once opportunities are developed, partner with the internal sales team for closing and remain involved by providing support and guidance as needed throughout the project.
* Team Selling: Partner with the Inside Sales Specialist for your territory to collaborate on prospecting and networking strategies to maximize the potential of your territory.
* Remote Collaboration: Work from home but stay closely connected with your team virtually, sharing ideas, strategies, and collaborating to meet and exceed sales goals.
* Travel: After your initial onsite training, you will travel 3-4 days per week within your territory to visit educational institutions, with occasional overnight travel.
* Networking & Learning: Attend conferences, conventions, trade shows and other K-12 events as needed to expand your knowledge and grow your network.
* Leveraging K-12 Associations: Identify K-12 associations that can be leveraged to increase the BDR's and Demco's exposure through marketing opportunities and networking events.
Job Requirements
* Strong relationships and experience working with K-12 education markets
* 3+ years of experience in a hunting sales role, with a proven track record of success
* Bachelor's degree in Business, Marketing, Sales, or related field, or equivalent work experience
* Familiarity with learning environments, furniture, and supplies
* Self-starter with the ability to work remotely and manage your own time
* Excellent communication and relationship-building skills
* Ability to thrive in a fast-paced, results-driven environment
Ready to make an impact in education? Apply today in less than one minute to join our team as an Business Development Representative at Demco. You'll play a key role in transforming learning spaces while enjoying a competitive salary of $80,000 - $110,000, a variable uncapped commission plan that pays between $15,000 - $30,000 at quota and comprehensive benefits. We look forward to reviewing your resume and welcoming you to a company where your contributions truly matter.
$80k-110k yearly 10d ago
Communication Assistant - Accessibility Relay Speech to Speech - MN
Communication Service for The Deaf 3.4
Moorhead, MN jobs
Communication Assistant, Accessibility Relay Speech to Speech
Remote - MN
Opportunity to Work-from-Home
Full-Time & Part-Time
$14.00 per hour
18 years or older
Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you.
CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For over forty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees.
CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative (
Communication Assistant
) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community rely on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives (
Communication Assistants
) facilitate phone calls between deaf or hard of hearing individuals and hearing individuals.
See what others have to say about CSD Contact Centers: Telephone Relay Service click here
Benefits:
Opportunity to work from home
**After completing required in-person training and meeting qualifications to work from home
Starting wage of $14 per hour, $.50 differential after hire
Hiring for full and part-time positions
Eligible for salary increases twice a year
Paid time off (for all employees)
Employee Assistance Program (available immediately, no employee cost)
Employee rewards for good attendance and performance
Student loan forgiveness eligibility (due to non-profit status)
Downtime is YOUR time
**Our call center does not have call-waiting queues you can expect to have a little bit of downtime between each phone call. During this time you are able to work on personal projects at your workstation, with the exclusion of using some electronic devices such as cell phones.
No sales, no quotas, no tech support, no customer conflict de-escalation Requirements
Call Center Representative | CSD Communication Assistant
A Communication Assistant relays telephone calls between deaf, hard of hearing, and speech-impaired consumers (TTY users) and hearing consumers through the telephone network. The Assistant will understand the speech patterns of people with mild, moderate or severe speech disabilities or those who use a speech augmentative device.
Knowledge, Skills, and Abilities:
To perform the essential functions of this position successfully, an individual should demonstrate the following competencies
:
Excellent communication skills
Proficient in listening to and understanding conversation by individuals with a variety of speech disabilities
Use specific strategies to facilitate communication without interfering with the customer's control over the call including retention of information at the customer's request and verification of what is said to verify accuracy
Ability to speak clearly and pronounce and enunciate complex words and sentence structure; ability to effectively verbally communicate using voice inflection, adjust tone and volume
Ability to read text aloud from a computer and listen to spoken word and transcribe to text on a computer
Excellent grammar and spelling
Ability to learn and understand complex computer communication software, shortcuts and command functions
Ability to work in a fast-paced environment
Ability to adapt to schedules influenced by call volume fluctuations
Qualifications
A minimum of a High School Diploma or equivalent
18 years of age or older
Ability to type at 60 words per minute with minimal errors (to graduate training)
45 words per minute with minimal errors to pass initial testing
Excellent customer service experience and a relaxed/calm demeanor
Ability to work various schedules including weekdays, weekends, evenings, and holidays
Must be able to pass skill assessments administered by a local recruiter
Hearing acuity (tested by an audiologist)
Work From Home Requirements:
Private and quiet office space with a closed door
Hard-wired internet connection via ethernet cable (cable provided by CSD)
High-speed internet connection (3.0 MG download; 1.2 MG upload)
Residency Requirement: Candidates for this role must live and work in Minnesota.
Applicants who may need a reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing ******************. Current employees of CSD who may need a reasonable accommodation should make their request to the Talent & Culture or HR Team.
Communication Service for the Deaf, Inc. is an Equal Opportunity-Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.
We are seeking a casual pediatric physical therapist to join our outpatient rehabilitation flexible workforce (FWF) team! The pediatric physical therapist will provide staffing coverage for multiple outpatient multi-specialty therapy clinics in the greater Twin Cities metro area. Preferred candidate will have experience in providing interventions for torticollis, plagiocephaly, and pelvic health populations. Where training and experience is limited, Fairview offers mentoring and development opportunities for professional growth.
In collaboration with patients and families, the physical therapist is responsible for providing safe and effective delivery of patient care within scope of practice. This includes examination, evaluation, diagnosis, planning, intervention and establishing outcomes.
* Casual position authorized to work up to 40 hours per week.
* Position provides coverage at various locations across Twin Cities metro including, Burnsville, Edina, Eagan, Maple Grove, Maplewood, New Hope, and Woodbury.
* Continuing education opportunities.
Fairview Rehabilitation offers a broad range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.
As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year.
As a member of the Fairview rehab team, you would have opportunities for formal mentorship, clinical specialization and further recognition and compensation through our clinical specialist program. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a critical role in helping patients reach their goals and live more fulfilling lives.
Responsibilities
* The physical therapist partners with the patient and family while performing the Evaluation/Re-evaluation
* Gathers pertinent data
* Performs examination
* Determines treatment diagnosis
* Develops an individualized plan of care through collaboration with the patient and family
* Analyzes data to identify needs and potential risks
* Determines prognosis for recovery
* Establishes individualized goals with patient and/or caregiver
* Individualizes plan of care considering developmental level and cultural differences
* Implements and modifies plan of care based on reassessment and patient response
* Coordinates care and communicates effectively with interdisciplinary team for all aspects of patient care
* Establishes appropriate discharge plan
* Partners with patients and families to provide skilled intervention
* Implements plan of care
* Alters treatment/plan of care to reflect change in patient status and response to treatment
* Assesses patient and/or caregiver learning needs and provides appropriate education
Required Qualifications
* Physical Therapy License in the state of Minnesota or temporary license in the state of Minnesota
* Basic Life Support (American Heart Association or Red Cross)
Preferred Qualifications
* Doctorate of Physical Therapy
* Experience providing interventions for torticollis, plagiocephaly, and pelvic health populations
* 1 year pediatric experience
Benefit Overview
Although this is considered a non-benefit eligible position, Fairview offers employees the option to participate in the Fairview 403(b) plan, earn Sick and Safe Time, and early access to earned wages.
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$76k-92k yearly est. Auto-Apply 5d ago
Senior Sourcing & Vendor Manager
Blue Cross Blue Shield of Minnesota 4.8
Eagan, MN jobs
About Blue Cross and Blue Shield of Minnesota
At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.
The Impact You Will Have
We are seeking a highly skilled and experienced Sourcing and Vendor Management professional to join our team. As a key member of our Business Partnerships and Negotiations department, you will be responsible for sourcing, contracting, vendor management, negotiations, and fostering collaboration between our vendors and business partners. Your expertise in these areas will be crucial in ensuring efficient procurement processes, cost savings, and maintaining strong relationships with our vendors. This individual will work with business units to establish and monitor vendor scorecards, as well as quantitative and qualitative measures of performance against contracted Service Level Agreements (SLA). They will align to an assigned business portfolio of vendors under the direction of Business Partnerships and Negotiations Leadership.
Your Responsibilities
Vendor Management:
Develop and maintain strong relationships with vendors, fostering effective communication and collaboration.
Monitor vendor performance, conduct regular reviews, and address any issues or concerns.
Identify opportunities for performance improvement and cost reduction through vendor optimization.
Works closely with business partners to ensure SLAs, deliverables, compliance requirements and expectations are adequately incorporated into RFXs and vendor contracts to facilitate the management of vendor performance.
Communicates with assigned business partners to ensure they are properly educated on Blue Cross expectations throughout the lifecycle of the relationship.
Works closely with Business Partnerships and Negotiations Leadership to ensure Relationship Managers understand their contractual requirements for any engagement.
Establish and monitor vendor scorecards (quantitative and qualitative measures of performance against selected SLAs and metrics) to monitor and manage vendor performance based on a defined set of criteria.
Provides on-going vendor scorecard reporting and analysis to Relationship Managers and Performance Managers to facilitate their ability to adequately monitor, review and act on vendors operational performance.
Leads the execution of various vendor management programs, such as quarterly business reviews, semi-annual business portfolio reviews, vendor scorecards, as well as other performance management activities and reporting as required.
Facilitate regular business reviews with assigned portfolio of vendors to discuss vendor performance reporting, SLAs, deliverables, compliance requirements, other contract expectations, relationship health and improvement plans.
Provides support to Relationship Managers, Performance Managers and Compliance Managers for problem resolution with assigned Program portfolio vendors.
Under the direction of the Business Partnerships and Negotiations Leadership, works closely with Business partners to diagnose poor vendor performance and assists to put in place "get well" plans. Jointly with the Leadership facilitates the resolution of escalated vendor-related issues.
Contracting:
Draft, review, and negotiate contracts, purchase orders, and service level agreements with suppliers.
Ensure that contract terms and conditions are favorable and aligned with organizational goals.
Mitigate contractual risks and ensure compliance with legal and regulatory requirements.
Sourcing:
Identify and evaluate potential suppliers based on quality, cost, reliability, and other relevant factors.
Conduct market research to stay informed about industry trends and best practices.
Collaborate with internal stakeholders to understand their requirements and provide procurement support.
Negotiations:
Lead negotiations with suppliers to secure favorable pricing, terms, and conditions.
Drive cost savings initiatives through effective negotiation strategies.
Collaborate with stakeholders to understand their needs and align negotiation outcomes with organizational objectives.
Collaboration:
Work closely with cross-functional teams such as operations, finance, compliance, security and legal to ensure seamless procurement processes.
Collaborate with internal stakeholders to develop and implement procurement strategies that align with business objectives.
Facilitate effective communication and collaboration between internal teams and external suppliers.
Required Skills and Experience
5+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
Prior experience related to health plans, vendor management, sourcing, and contracting activities.
Ability to develop and maintain relationships with leadership across the organization.
Ability to work independently or on a team.
Strong problem-solving skills, conflict resolution, facilitation and consensus building skills.
Excellent communication skills, both written and verbal, including presentations.
Demonstrated experience communicating with diverse internal and external audiences.
Relationship management skills with internal and external stakeholders.
Able to influence internal and external stakeholders to achieve desired outcomes.
Ability to proactively identify and resolve problems.
Highly organized with a track record of delivering a high level of customer service in a timely manner.
High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills and Experience
Bachelor's degree in Business or related field
Role DesignationHybrid
Anchored in Connection
Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
Compensation and Benefits$90,800.00 - $120,300.00 - $149,800.00 Annual
Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.
We offer a comprehensive benefits package which may include:
Medical, dental, and vision insurance
Life insurance
401k
Paid Time Off (PTO)
Volunteer Paid Time Off (VPTO)
And more
To discover more about what we have to offer, please review our benefits page.
Equal Employment Opportunity Statement
At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: **********************************.
Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
$90.8k-120.3k yearly Auto-Apply 11d ago
Sr Epic Professional Billing Application Analyst - Remote
Fairview Health Services 4.2
Minneapolis, MN jobs
The Sr Epic Professional Billing Application Analyst role will provide technical expertise and leadership, including configuring, documenting, testing, modifying and maintaining software applications. Apply specific applications and technology expertise to the specification and design development process. Lead the creation of system and operating documentation. Support all issues that arise within the specific application area. Job functions include configuring applications by translating the business requirements into software specifications.
This position is remote and requires on call rotation 1 week after hours and weekends every 14-16 weeks. Roughly 4 times per year.
Responsibilities
* Utilize expertise to design new and existing applications. Configure code, test and troubleshoot existing programs. Analyze end user data and business needs to assure user-orientation and optimal program/system performance.
* Proactively initiates and participates in IT workflow definition and monitoring of processes including 1) Incident and Problem Management, 2) IT Service Request and Task Management, 3) Change Control Management and 4) IT Project Management.
* Accurately and efficiently works to provide application workflow and functional analysis, build and configuration, unit and integrated testing, and plans for transition to application ongoing support. Understands workflows with the objective to meet business needs.
* Effectively unit test all code and programs prior to releasing them to the quality assurance (QA) team. Resolve all unit test issues in a timely manner. Collaborate with the QA team to identify test cases and create/mine test data to enable a thorough test of all deliverables. Respond to all inquiries and issues in a timely manner as the developed code/program moves through the testing process and ultimately into production. Provide implementation/production support as required.
* Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application. Use knowledge of assigned application(s) to help resolve issues and drive optimal business solutions.
* Maintain up-to-date application knowledge and understanding of how the business uses the applications in their workflows. Partner with the business to gather requirements and goals to drive optimal solutions.
* Evaluate, troubleshoot and lead root-cause analysis for production issues and system failures; determine corrective action and improvements to prevent recurrence. Provide implementation/production support as required.
* Proactively provide subject matter expertise regarding assigned application(s) to other members of the technology and business teams to ensure quality and minimize impact on other applications and business processes.
* Coach and mentor staff regarding technology, methodologies and standards. Proactively share knowledge and collaborate with IT teams to ensure quick and effective responses to customer needs. Maintain up-to-date business domain knowledge and technical skills in software development technologies and methodologies.
* Pro-actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes.
* Provides ongoing operational system support and resolves escalated issues. Interacts with vendors on problem determination, resolution, issue tracking, upgrades and fixes.
* Participates in after-hours support as determined by IT Leadership
* Patient Centered: Provide services centered on the needs and safety of our patients and families.
Required Qualifications
* Bachelor's degree or combination of education and related work experience
* Epic Professional Billing Certification and 5 years of IT Epic PB application experience
* Strong understanding of the Software Development Life-Cycle (SDLC)
* Demonstrated analytical critical thinking skills for process development or problem resolution
* Demonstrated working knowledge and expertise of healthcare processes and application system coordination
* Demonstrated knowledge of database structure and working practice of reporting techniques and tools
Preferred Qualifications
* Bachelor's degree in IT field
* Experience within the Healthcare Industry
* Certifications and experience relative to the role
* Epic Certification in Hospital Billing / PB Claims / HB Claims would be ideal.
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$50k-68k yearly est. Auto-Apply 5d ago
Senior Business Intelligence Developer - Rev Cycle-Remote
Mayo Clinic Health System 4.8
Rochester, MN jobs
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
Uses advanced Business Intelligence tools, cloud technologies, and statistical software to assemble, manipulate, and format data for actionable insights. Maintains and optimizes Business Intelligence models to design, develop, and generate both standard and ad-hoc reports and dashboards for internal and external customers to support business performance monitoring and decision-making. Works within established controls to ensure the accuracy, timeliness, and confidentiality of all reports, views, dashboards, analyses, and user data. Adheres to development standards and protocols including change management, code review, documentation, and testing.
Educates and advises internal customers on how to leverage available data for consumption. Develops, maintains, reviews, and explains data models while staying current with business operations and Business Intelligence processes. Builds relationships with Business Intelligence partners to understand data needs and execute with excellence on documented user requirements and prototypes.
Demonstrates strong SQL skills with extensive experience in developing Business Intelligence solutions. Designs, develops, and troubleshoots extract, transform and load processes that implement complex programming logic. Extracts operational, performance, statistical, and other data from various information systems, but primarily Epic. Develops and delivers reports, dashboards, and visualizations that clearly communicate insights. Manages multiple tasks simultaneously and responds quickly to problems, translating concepts and directions into practical solutions.
Possesses development experience with relational and multi-dimensional database structures, data warehouse design architecture, and modern cloud platforms. Performs data development and integration using Google Cloud services such as BigQuery, and Dataflow, as well as Microsoft Fabric technologies including OneLake, lakehouses, pipelines, and semantic models. Determines Business Intelligence and data warehousing solutions to meet business needs and identifies and resolves data reporting issues in a timely manner.
Qualifications
Bachelor's degree and a minimum of 8 years' revenue cycle, system, or data delivery experience required.
Master's degree preferred.
Epic Certification is required within first year of job acceptance.
Epic Cogito Certification is preferred.
Healthcare Financial Management Association (HFMA) Certification Preferred.
Previous healthcare experience required.
Requires knowledge and experience in reporting and analytics delivery software, such as Business Objects, Crystal Reports, SQL Server Management Studio, Tableau or Epic Cogito reporting framework.
Requires knowledge of database and data structure in regard to reporting efficiencies.
Experience with cloud-based data development in Google Cloud (BigQuery, Cloud Storage, Dataflow), Microsoft Fabric (OneLake, lakehouses, pipelines) and AI technology is highly desirable.
Experience with AI-driven analytics or machine learning applications is a plus.
Preferred knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers. Must be customer-service oriented, able to respond promptly to requests, manage multiple priorities, work independently, and demonstrate strong problem-solving and leadership skills.
* This position is a 100% remote work. Individual may live anywhere in the US.
This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
Exemption Status
Exempt
Compensation Detail
$91,000 - $127,400 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Standard Days M-F
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Ronnie Bartz
$91k-127.4k yearly 19d ago
Learn more about Greater Minnesota Family Services jobs