Greenview Regional Hospital Remote jobs - 351 jobs
JR0062540 Associate Customer Service Rep
McKesson 4.6
Louisville, KY jobs
Key Responsibilities: Serves as the point of contact for customer queries and resolution. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws.
May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers.
***Shift Details - 11:30pm - 8:00pm
Minimum Requirements:
High School Diploma or GED
Required Skills:
Ability to complete multiple activities while utilizing excellent customer service skills
Demonstrate ability to communicate clearly in both written and oral communication
Maintains all patient confidentiality
Other duties and responsibilities as assigned by supervisor.
Career Level - IC-Business Support - B1
Additional Information
ALL ANSWERS MUST BE "YES"
Do you have a High School Diploma or GED?
Are you able/comfortable working from home?
$30k-37k yearly est. 21h ago
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Quality Analyst - Remote
Maximus 4.3
Louisville, KY jobs
Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
• Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
• Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
• Assist the center with taking calls as needed to support operations and maintain service levels.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
• Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
• Maintain strong organizational skills to effectively track monitors across different lines of business
• Collaborate in the development and revision of procedures in response to operational changes.
• Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
• Make recommendations based on data analysis to enhance performance and service delivery.
• Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
• Assist in training initiatives aimed at improving agent performance and overall quality scores.
• Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
• Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
• Take calls as needed to support center operations and maintain service levels.
• Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
• Perform other duties as assigned by management.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
50,000.00
Maximum Salary
$
61,000.00
$53k-75k yearly est. Easy Apply 5d ago
FP&A Analyst
Associates In Pediatric Therapy 3.3
Louisville, KY jobs
Full-time Description
FP&A Analyst
Department: Administration
Reports To: CEO
Exempt Status: Salaried
Hybrid Remote - Based in Louisville, KY area
The Business Analyst is responsible for monitoring and analyzing financial data and trends and collaborating with cross functional departments to provide financial insights for decision making.
Essential Duties and Responsibilities:
Monitors and analyzes monthly financial and operation performance
Tracks and reports on key KPIs (e.g., revenue, margins, EDITDA, working capital) and generate insights to support performance improvement
Assists with budgeting, forecasting, and strategic planning in collaboration with the company's leadership
Supports the standardization and continuous improvement of financial reporting across the company
Maintains and updates the company cash monitoring procedures
Partners with leadership to support strategic initiatives and value creation efforts
Participates in board meeting preparation, including development of presentation materials
Assists in preparing external reporting to limited partners (LPs) and other stakeholders as needed
Builds and maintains detailed financial models for new and existing investments
Assists in the evaluation of potential add-on acquisition opportunities
Supports due diligence processes by analyzing historical financials, quality of earnings reports, and operational KPIs
Requirements
Education/Licenses:
Bachelor's degree in Finance, Business, Economics, or a related field
Experience & Skills:
2-4 years' experience in finance, consulting, or a related analytical role
Strong financial modeling and quantitative analysis skills
Proficiency in Excel and financial reporting tools; experience with BI tools a plus
Excellent communication skills with the ability to convey insights clearly and concisely
Strong attention to detail, organization skills, and the ability to manage multiple priorities
Team-oriented mindset with the ability to collaborate across functions and organizations
Physical Needs:
Ability to sit for prolonged periods at a desk working on a computer
Ability to lift up to 15 pounds at a time
Ability to travel to other locations
$50k-67k yearly est. 37d ago
General Radiologist with Procedures - Radiology Alliance
Radiology Partners 4.3
Bowling Green, KY jobs
Radiology Partners is seeking an on-site General Radiologist who is comfortable with procedure work for its practice in Bowling Green, KY. Details for this position include: * Full-time Partnership Track option: Monday - Friday 7:30 a.m. - 5:00 p.m.; with 10 remote Dx weekends annually (210 shifts)
* Part-time Partner and Associate Physician options also available
* Dx Call - approximately 1 overnight call shift every 3 weeks
* Experience with PICC lines, paracentesis, thoracentesis, core biopsies, fine needle aspirations, thyroid biopsies, lumbar puncture, myelograms, arthrograms, abscess drainage, nephrostomy and biliary tube placement, and fluoroscopy procedures
* A plus if experienced with kyphoplasty, vertebroplasty, and pain management procedures such as epidural steroid injections
* 8-10 patient facing cases in a normal day
* Subspecialty help available with dedicated readers for MSK, Neuro, & Peds cases with complexity beyond general skillsets
Full-time median partner compensation. All opportunities come with incentive bonus options. Full-time employees are also eligible for a generous commencement bonus and a comprehensive benefits package. This includes immediate vesting in a 401(k) profit-sharing plan, substantial time off, as well as health, life, disability, and malpractice insurance coverage. Additionally, we offer an internal moonlighting program with exceptional flexibility, enabling radiologists to work remotely from home as much or as little as they choose.
LOCAL PRACTICE AND COMMUNITY OVERVIEW
Radiology Partners covers 13 hospitals and 17 imaging centers across Middle Tennessee and Southern Kentucky. Our collaborative approach ensures outstanding patient care through shared resources and staffing, while also providing incoming provider candidates the flexibility to customize their roles to match their personal goals and preferences. Joining this team means becoming part of a well-supported, physician-led, and highly collegial group!
Located 60 miles north of Nashville and 110 miles south of Louisville, Bowling Green is the third-most populous city in the state of Kentucky after Louisville and Lexington. One of the most interesting and vibrant cities in the Bluegrass State of Kentucky, Bowling Green has a lot to offer its residents. From an urban nature reserve in the center of the city to the historic downtown square, the city offers a medley of exploration activities. Sports fans in Bowling Green can follow the Western Kentucky University Hilltopper teams or are also just a short drive away from Nashville where they can catch a pro game. Families also love the affordability of Bowling Green with a great variety of lodging and dining options to satisfy a budget-friendly getaway or a special occasion splurge.
TriStar Greenview Regional Hospital is a 211-bed facility serving Southern Kentucky and surrounding areas. Recognized by the Joint Commission as a Top Performer on Key Quality Measures, TriStar Greenview is a national leader in providing quality healthcare. TriStar Greenview offers emergency care, cardiology, orthopedics, neurology, and surgical services. Home of Kentucky's first CardioMEMS HF System, TriStar Greenview provides state-of-the-art cardiac care to patients managing heart failure. The facility is also an Accredited Chest Pain Center and a Certified Primary Stroke Center.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
* Fellows and Residents welcome to apply
* Candidates must be a Doctor of Medicine or Osteopathy, and residency trained in the practice of Diagnostic Radiology
* Board certified/eligible by the American Board of Radiology or the American Osteopathic Board of Radiology
* Licensed in or have the ability to be licensed in the state of TN and KY
COMPENSATION:
The salary range for this position is $600,000-$900,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
FOR MORE INFORMATION OR TO APPLY:
For inquiries about this position, please contact Adam Meyer at ************************** or ************
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
Radiology Partners participates in E-verify.
$168k-310k yearly est. 17d ago
District Manager
Biote Corp 4.4
Lexington, KY jobs
Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.
This position will help support our Lexington territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.
You must be located in the Lexington area to be considered.
Position and Scope:
We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.
As a District Manager, your daily responsibilities will include:
* Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Ability to read and understand medical and scientific studies.
* Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
* Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
* Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
* Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
* Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
* Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
* Prospecting for new leads and identifying quality sales prospects from active leads.
* Attending marketing and sales events for prospects and current customers.
* Working with customers for sales referrals with new prospects.
* Updating all relevant sales activities in the Company's CRM system.
* Closing sales accurately and effectively each month to meet or exceed targets.
* Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
* Performing other related duties as required or requested.
As a District Manager, your background should include:
* Bachelor's degree
* Strong teamwork, communication (written and oral), client management, and interpersonal skills.
* Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
* Strong work ethic and time management skills
* Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
* Proficient in Microsoft Office suite and customer relationship management software.
* Ability to travel in order to do business, approximately 20% of the month.
* Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
* Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
* Home office capability is required with reliable high-speed internet access
Company Perks:
* Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
* Company Paid Life and AD&D Insurance
* 15 days of Paid Time Off and Company Holidays
* 401k with a 3% employer contribution
* Motus mileage program
* Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$75k-136k yearly est. Auto-Apply 31d ago
CX Value Realization Advisor
Zoom 4.6
Frankfort, KY jobs
Zoom aims to be a true value partner for our customers. That means helping enterprise leaders connect CX strategy, operating models, and technology investments to real business outcomes. This role exists to do exactly that with Zoom's CX team. As a Value Advisor, you'll sit at the intersection of sales, product, and customer experience strategy . You will influence decisions, shape narratives, and help customers (and internal teams) see what's possible when CX is designed intentionally.
This is a practical, hands‑on role. If you like thinking strategically and rolling up your sleeves to build decks, design workshops, and pressure‑test ideas with executives, you'll feel at home here.
Be a trusted advisor
+ Partner with Value Realization, Sales, Product, and Leadership to bring a clear, holistic point of view on CX and Zoom's role as a value partner.
+ Help teams frame customer conversations around outcomes (efficiency, growth, experience), not features.
Analyze what really matters
+ Break down customer strategies, revenue models, competitive pressures, and operating models to identify where CX can move the needle.
+ Understand how customers actually create value across their business, and identify where CX, service, or sales changes can unlock outsized impact.
Shape and support pre‑sales engagements
+ Support pre‑sales efforts by deploying lightweight but credible value activities such as:
+ Experience and service design
+ Voice of Customer and Employee diagnostics
+ Opportunity and value framing
+ Business Case development
+ Translate insights into clear, executive‑ready narratives that support deal momentum.
Turn strategy into action
+ Help inform Zoom's strategic vision and work along multiple teams to act as a feedback loop between customer, partner, product, marketing and beyond.
+ Create and use value frameworks to help customers convert strategic goals into concrete roadmaps and investment priorities.
+ Manage a repository of assets and accelerators to deploy across customers with scale.
+ Align business and technology stakeholders inside large, matrixed enterprise customers.
Lead the room when it matters
+ Facilitate executive workshops and strategic planning sessions that create clarity, alignment, and forward motion.
+ Build and present points of view on the next generation of CX, including AI‑enabled service, sales, and experience orchestration.
What success looks like
+ Sales teams bring you into complex opportunities early, and keep bringing you back.
+ Executives leave sessions with a clearer understanding of why CX matters and what to do next .
+ Your work helps turn abstract CX ambition into practical, fundable initiatives.
+ Ensure the tools, frameworks, and assets used by the Value Realization team are current, usable, and ready for real customer work.
Experience & background
+ 5+ years of experience in a leading SaaS CX organization, management consultancy, or complex operations environment.
+ Proven exposure to customer service operations across service, sales, and marketing journeys.
+ Industry knowledge in one or more of the following sectors is preferred: Financial Services, Consumer Retail and Travel & Hospitality.
CX and technology fluency
+ Working knowledge of service design, including how front and backstage intersect.
+ Strong working knowledge of CX technologies such as contact center platforms, CRM, CDP, ticketing, and related data flows.
+ Comfortable discussing how technology enables (or limits) operating model change.
Clear thinking and strong communication
+ Excellent content creation skills especially slideware, visuals, and concise executive writing.
+ Able to simplify complex ideas without dumbing them down.
Modern ways of working
+ Uses AI and automation tools to scale research, analysis, and content creation.
+ Thrives in a highly matrixed environment and can influence without formal authority.
Practical realities
+ Willing and able to travel as needed to support customers and internal teams.
Why this role is different
This isn't a generic strategy role or a pure sales overlay. You'll help define how Zoom shows up as a CX value advisor , both internally and with customers. You'll build repeatable ways of working, shape points of view, and help grow a team that raises the bar on how CX value is articulated and delivered.
Salary Range or On Target Earnings:
Minimum:
$97,600.00
Maximum:
$225,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
02/03/26
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$50k-82k yearly est. 5d ago
Technical Account Manager
Cardinal Health 4.4
Frankfort, KY jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 9d ago
Case Builder Auditor - Veterans Evaluation Services
Maximus 4.3
Louisville, KY jobs
Description & Requirements Maximus is currently hiring for a Case Builder Auditor to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Case Builder Auditor is responsible for reviewing Disability Benefits Questionnaires ("DBQs") built by Case Builders on the "Build Team" so that Veterans may be evaluated on behalf of the Department of Veterans Affairs (the "VA"). Auditors are responsible for providing guidance and instructions to Case Builders with questions on VA specific build criteria and also second reviews and audit cases built to ensure builds meet VA specific build criteria for VBA exams. An Auditor works closely with the of Auditors and Builders, as well as with the Case Builder Manager, to maintain a respectful, positive, and high sense of urgency work environment and to make sure the Case Building Department is producing the highest quality exams possible.
Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Enter any missed build information into the software for the doctor to be able to utilize during and after the appointment.
- Ensure providers have the necessary documentation and medical records to properly evaluate Veterans.
- Research medical conditions and new information when necessary in order to assist builders with any case questions during the build process.
- Identify and confirm that all relevant worksheets and diagnostics were added during the build process as requested by the VA.
- Track Case Builder (CB) errors and monitor progress of assigned builders through weekly audit reports and master error log.
- Communicate with CB supervisors when patterns of concern regarding quality and production are identified.
- Communicate with other departments to share relevant information when necessary in order to best complete the case.
- Thoroughly checks over and approves Case Builder's work when in audit, to make sure the build is sufficient.
- Complete audits as assigned by Supervisor or Case Building Management.
- Assists with clarification response (CR) updates when a CB on the build team is out of office.
- Complete one-on-one conferencing with assigned Case Builders to review error trends and provide build feedback with the goal of improving assigned Case Builder quality.
- Responds promptly and appropriately to messages from supervisors, co- workers, and other departments.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus-Provided Equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to ******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and your are required to remain at your designated home location for all work activities.
Minimum Requirements
- High school graduate or GED required.
- Minimum of 2 years of related experience.
- Minimum of 1 year of Case Building experience, to include high productivity and low error percentage, during time as a Case Builder.
- 2 or more years previous Case Building experience is strongly preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
26.45
Maximum Salary
$
35.35
$26k-35k yearly est. Easy Apply 2d ago
Nurse Triage Support Specialist (4040)
Lexington Clinic 4.4
Lexington, KY jobs
This role is in-person for at least the first 90 days for training with the understanding that it may become be a flexible hybrid role.
The Nurse Triage Support Specialist (NST) acts as a point of contact for patients and families, providing direct access for asking clinical questions. This position assesses incoming telephone calls and messages from patients and families, resolving patient needs and issues whenever possible, including triage of acute conditions. The NST works collaboratively with other team members to provide care management services in accordance with department protocols and algorithms.
PREFERRED QUALIFICATIONS:
Formal training which will probably be indicated by graduation from an accredited RN School of Nursing and experience in medical / surgical or acute care setting; ability to communicate effectively, and ability to work compatibly with physicians and other staff members.
PHYSICAL GUIDELINES:
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day. This is a hybrid role consisting of on campus and remote work. There will be a training period of up to 6 month of onsite instruction and role-related skill optimization.
NOTE:
This document is intended to describe the general nature and level of work performed. It is not intended to act, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
$30k-36k yearly est. Auto-Apply 51d ago
Intern - AI Solution Engineering (Remote)
Maximus 4.3
Bowling Green, KY jobs
Description & Requirements Maximus is seeking a remote Intern-AI Solution Engineering to help us accelerate the integration of cutting-edge AI technologies including Large Language Models, ModelOps, Rules Engines, and custom neural networks. The successful candidates work will impact production systems and help us achieve our 2026 AI goals.
Please Note: This is a 10-week Internship, 40 hours per week.
Essential Duties and Responsibilities:
- Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset.
- Escalate issues and questions to management, as necessary.
- Participate in group discussions with peers or external groups to solution problems of moderate scope.
- Participate in meetings to gain process knowledge and guidance on assigned projects.
- Read, understand, and perform assignments within prescribed guidelines.
- Approach challenges and create solutions with a critical thinking and customer service mindset.
- Prepare standard reports and presentation materials.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Required:
- Familiarity with Python, Probability and Statistics, Calculus and Linear Algebra
Preferred:
- Familiarity with multiple programming languages, Git, API programming and Cloud Infrastructure
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
25.00
Maximum Salary
$
25.00
$25k-39k yearly est. Easy Apply 3d ago
Director of Reimbursement
Trilogy Health Services 4.6
Louisville, KY jobs
JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
POSITION OVERVIEW
Job Summary
The Director of Reimbursement is responsible for overseeing Medicare and Medicaid reimbursement for a multi-state skilled nursing facility (SNF) organization, with a focus on cost report preparation, submission, and audit defense. This role ensures compliance with federal and state-specific regulations in Indiana, Ohio, Michigan, and Wisconsin, and supports financial strategies to optimize reimbursement and maintain regulatory compliance.
Roles and Responsibilities
* Manages the Reimbursement Team to prepare and submit accurate Medicare and Medicaid cost reports for SNFs in Indiana, Ohio, Michigan, and Wisconsin.
* Ensures compliance with CMS Form 2540-10 and each state's Medicaid cost reporting requirements.
* Possesses working knowledge of CMS 15-1 and state-specific Medicaid reimbursement manuals.
* Leads audit responses and manages appeals with state agencies and CMS intermediaries.
* Analyzes cost report data to identify trends, risks, and reimbursement opportunities.
* Collaborates with facility administrators, clinical teams, and finance staff to ensure accurate data collection and reporting.
* Monitors regulatory changes and communicates financial implications to leadership.
* Maintains documentation and internal controls to support audit readiness.
* Provides training and guidance to internal team on reimbursement and cost reporting.
* Other duties as assigned.
Qualifications
Education: Bachelor Degree
Experience: 5-8 years
Licenses and Certifications
CPA certification preferred
2 years of Management Experience required
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
LOCATION
US-KY-Louisville
Trilogy Health Services
303 N. Hurstbourne Parkway
Louisville
KY
BENEFITS
* Competitive salaries and weekly pay
* 401(k) Company Match
* Mental Health Support Program
* Student Loan Repayment and Tuition Reimbursement
* Health, vision, dental & life insurance kick in on the first of the month after your start date
* First time homebuyers' program
* HSA/FSA
* And so much more!
LIFE AT TRILOGY
Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.
Flexibility is what you want, and flexibility is what you'll get.
Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.
Six months of training, orientation, and fun!
We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.
ABOUT TRILOGY HEALTH SERVICES
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Job Summary
The Director of Reimbursement is responsible for overseeing Medicare and Medicaid reimbursement for a multi-state skilled nursing facility (SNF) organization, with a focus on cost report preparation, submission, and audit defense. This role ensures compliance with federal and state-specific regulations in Indiana, Ohio, Michigan, and Wisconsin, and supports financial strategies to optimize reimbursement and maintain regulatory compliance.
Roles and Responsibilities
* Manages the Reimbursement Team to prepare and submit accurate Medicare and Medicaid cost reports for SNFs in Indiana, Ohio, Michigan, and Wisconsin.
* Ensures compliance with CMS Form 2540-10 and each state's Medicaid cost reporting requirements.
* Possesses working knowledge of CMS 15-1 and state-specific Medicaid reimbursement manuals.
* Leads audit responses and manages appeals with state agencies and CMS intermediaries.
* Analyzes cost report data to identify trends, risks, and reimbursement opportunities.
* Collaborates with facility administrators, clinical teams, and finance staff to ensure accurate data collection and reporting.
* Monitors regulatory changes and communicates financial implications to leadership.
* Maintains documentation and internal controls to support audit readiness.
* Provides training and guidance to internal team on reimbursement and cost reporting.
* Other duties as assigned.
Qualifications
Education: Bachelor Degree
Experience: 5-8 years
Licenses and Certifications
CPA certification preferred
2 years of Management Experience required
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
$60k-108k yearly est. Auto-Apply 5d ago
IS Internal Auditor
Trilogy Health Services 4.6
Louisville, KY jobs
JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
POSITION OVERVIEW
Job Summary
Serves as a key liaison between IT, audit, and business teams to execute SOX 404B testing and operational IT audits. Evaluates IT controls, identifies risks, and supports remediation efforts while ensuring compliance with HIPAA, NIST, and other regulatory standards.
Roles and Responsibilities
* Acts as the primary liaison between IT, IS, external audit, and business/IT application control owners to ensure effective communication and collaboration.
* Executes SOX 404B testing over IT General Controls (ITGC), IT application controls (ITAC), and key cybersecurity controls across financially relevant systems.
* Plans and performs walkthroughs, defines populations, selects samples, evaluates configurations/parameters, reperforms automated control logic, and assesses exceptions to support auditor reliance.
* Leads and executes non-SOX operational IT audits- plan and perform routine monitoring and testing of critical IT systems
* Identifies control deficiencies and risks, recommends mitigation strategies in partnership with control owners, and follows up on remediation.
* Prepares clear, concise audit reports and present findings to management, routinely tracks audit projects, resource hours, and progress against plan; analyzes trends and outcomes; and provide reporting to support forecasting and continuous improvement of the audit plan.
* Supports the design and implementation of automated solutions for recurring audit and monitoring activities.
* Provides advanced data and reporting support to the audit team-assist with extracting system reports, structuring large datasets, and performing complex analyses (e.g., building dynamic pivot tables, reconciling data across sources, and executing comparative reviews) to enable efficient testing and insightful conclusions.
* Participates in annual IT risk assessments and consult with stakeholders in development of the IT audit plan.
* Assesses compliance with internal IT policies, regulatory requirements and industry standards, including HIPAA, NIST, and state-specific guidance.
* Reviews third-party and vendor risk management practices, including evaluating SOC 1 and SOC 2 reports, testing key controls, assessing subservice organizations, and mapping Complementary User Entity Controls (CUECs) to internal processes to ensure comprehensive coverage and compliance.
* Audits data privacy and governance practices, including encryption and data lifecycle management.
* Evaluates and participates in disaster recovery, business continuity, and incident response plans.
* Consults with internal teams on process and control development, quality improvement, and remediation activities.
* Monitors industry trends and emerging technologies to proactively identify risks, recommend improvements, and provide guidance and training to team members and control owners on relevant updates and best practices.
* Other duties as assigned.
Qualifications
Education: Bachelor Degree
Experience: 3-5 years
Licenses and Certifications
Certified Information Systems Auditor (CISA) strongly preferred.
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
LOCATION
US-KY-Louisville
Trilogy Health Services
303 N. Hurstbourne Parkway
Louisville
KY
BENEFITS
* Competitive salaries and weekly pay
* 401(k) Company Match
* Mental Health Support Program
* Student Loan Repayment and Tuition Reimbursement
* Health, vision, dental & life insurance kick in on the first of the month after your start date
* First time homebuyers' program
* HSA/FSA
* And so much more!
TEXT A RECRUITER
Lauren **************
LIFE AT TRILOGY
Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.
Flexibility is what you want, and flexibility is what you'll get.
Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.
Six months of training, orientation, and fun!
We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.
ABOUT TRILOGY HEALTH SERVICES
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Job Summary
Serves as a key liaison between IT, audit, and business teams to execute SOX 404B testing and operational IT audits. Evaluates IT controls, identifies risks, and supports remediation efforts while ensuring compliance with HIPAA, NIST, and other regulatory standards.
Roles and Responsibilities
* Acts as the primary liaison between IT, IS, external audit, and business/IT application control owners to ensure effective communication and collaboration.
* Executes SOX 404B testing over IT General Controls (ITGC), IT application controls (ITAC), and key cybersecurity controls across financially relevant systems.
* Plans and performs walkthroughs, defines populations, selects samples, evaluates configurations/parameters, reperforms automated control logic, and assesses exceptions to support auditor reliance.
* Leads and executes non-SOX operational IT audits- plan and perform routine monitoring and testing of critical IT systems
* Identifies control deficiencies and risks, recommends mitigation strategies in partnership with control owners, and follows up on remediation.
* Prepares clear, concise audit reports and present findings to management, routinely tracks audit projects, resource hours, and progress against plan; analyzes trends and outcomes; and provide reporting to support forecasting and continuous improvement of the audit plan.
* Supports the design and implementation of automated solutions for recurring audit and monitoring activities.
* Provides advanced data and reporting support to the audit team-assist with extracting system reports, structuring large datasets, and performing complex analyses (e.g., building dynamic pivot tables, reconciling data across sources, and executing comparative reviews) to enable efficient testing and insightful conclusions.
* Participates in annual IT risk assessments and consult with stakeholders in development of the IT audit plan.
* Assesses compliance with internal IT policies, regulatory requirements and industry standards, including HIPAA, NIST, and state-specific guidance.
* Reviews third-party and vendor risk management practices, including evaluating SOC 1 and SOC 2 reports, testing key controls, assessing subservice organizations, and mapping Complementary User Entity Controls (CUECs) to internal processes to ensure comprehensive coverage and compliance.
* Audits data privacy and governance practices, including encryption and data lifecycle management.
* Evaluates and participates in disaster recovery, business continuity, and incident response plans.
* Consults with internal teams on process and control development, quality improvement, and remediation activities.
* Monitors industry trends and emerging technologies to proactively identify risks, recommend improvements, and provide guidance and training to team members and control owners on relevant updates and best practices.
* Other duties as assigned.
Qualifications
Education: Bachelor Degree
Experience: 3-5 years
Licenses and Certifications
Certified Information Systems Auditor (CISA) strongly preferred.
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
$53k-64k yearly est. Auto-Apply 5d ago
Corporate Finance and Accounting Summer Intern-Remote
Maximus 4.3
Bowling Green, KY jobs
Description & Requirements Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity,
accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Canada, Saudi Arabia, and the United Kingdom.
For more information, visit ***********************
Essential Duties and Responsibilities:
- Organize the development and creation of content for press releases, social media platforms, newsletters, website and/or other communication channels.
- Assist with the research and drafting of reports, presentation materials, and other documents.
- Provide assistance with the scheduling and organizing of events and drafting communications materials.
- Communicate routine information in a clear and accurate way with internal & external contacts.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials.
- Prepare timely and accurate financial reports supporting operational finance.
- Ensure contract compliance on all activities.
- Assist with SEC reporting and internal audit.
- Build and maintain working relationships with operating and other finance groups and provide them with subject matter expertise assistance.
- Assist with special projects as required.
- Assist with coordination of information flow with both internal and external auditors.
- Perform other duties as may be assigned by management.
*Listed Duties and Responsibilities Subject to change
Minimum Requirements
- Currently in progress to attain a Bachelor's degree from an accredited university
High School diploma or equivalent and 0-2 years work experience
- Able to read, understand and perform assignments within prescribed guidelines.
- Strong ability to communicate routine information in a clear and accurate way with internal & external contacts.
- Currently enrolled in an accredited college or university and pursuing a college degree in finance and/or accounting major.
As part of the Finance and Accounting Rotation Program internship, the candidates will have the opportunity to work in a department that participates in the rotation program to understand and assist in roles and responsibilities expected of new accounting or finance staff. In addition, while the internship is fixed to one department, it acts as early identification for full time candidacy into the rotation program, where annually, members of the program are rotated into new finance and accounting departments.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
22.00
Maximum Salary
$
26.00
$24k-30k yearly est. Easy Apply 2d ago
Remote Clinical Pharmacist Specialist - Neurology and Psychology
BHS 4.3
Kentucky jobs
System Clinical Pharmacy Specialists are responsible for target interdisciplinary programs and clinical services and ensure pharmaceutical care programs are appropriately integrated throughout Baptist Health system. In these clinical roles, System Clinical Pharmacy Specialists participate in all necessary aspects of the medication-use system while supporting comprehensive and individualized pharmaceutical care in their assigned areas. They also serve as clinical resources and liaisons to other departments, hospital personnel, or external groups. In their role, they may conduct clinical research and practice advancement projects as well as patient care quality and regulatory compliance initiatives designed to improve medication-use processes or pharmacy practice. The System Clinical Pharmacy Specialist - Neurology and Psychology will serve as subject matter expert for the areas of concentration encompassing all care related to neurology, psychology, neurosurgery, and behavioral health provided throughout the system.
Job Description:
Baptist Health is looking for a System Neurology and Psychology Specialty Pharmacist to join our Pharmacy team! Work from home opportunity.
Collaborates with System Director of Clinical Services and other BH leaders to implement, integrate, and maintain evidence-based and regulatory standards of clinical/operational pharmacy services with the overall vision for the organization.
Works collaboratively with physicians, pharmacists, and other members of the healthcare team to develop clearly defined guidelines, policies, and procedures that promote evidence-based practice to enhance patient outcomes.
Ensures timely implementation of initiatives that improve practice and patient outcomes.
Contributes to the initiation and development of clinical, quality, and regulatory metrics for pharmacy related clinical services.
Must be willing to travel to sites to review and assess practices and processes, as required.
Demonstrates expertise in their area(s) of concentration/specialty.
Understand the workflow of front-line professional personnel within their areas of expertise. This would include clinics, inpatient units, and other applicable areas of care pertaining to neurology, psychology, neurosurgery, and behavioral health throughout the health system.
Represents the pharmacy department and clinical services as an active committee member or invited attendee on system-wide committees or service lines. This would include, but is not limited to:
System Pharmacy and Therapeutic Committee
Neurology Service Line
Neurosurgery Service Line
System Residency Advisory Committee
May be appointed to serve as a coordinator of the System Residency Advisory Committee. In this role, they would serve as the primary contact for and would assist with the high-level coordination of residency efforts throughout the system.
Review neurology protocols for system Collaborative Care Agreements.
Complete neurology note reviews and provide feedback to System Pharmacy Credentialing and Privileging Committee.
Works collaboratively with clinical staff and physicians to evaluate appropriate medication use at BH. Annually, specialists will be expected to complete medication use evaluations (MUE), continuing education (CE) presentations or in-services (CE preferred), and drug class review. Continued service-line expansions, relevant order set reviews, policy and/or procedure development/modification, and formulary monographs may be required on an as needed basis.
Assists in system formulary management to provide safe, effective, and cost-efficient medication use.
Serves as a clinical pharmacotherapy specialist for providers, pharmacists, nursing, and other staff on clinically complicated patient cases, investigation of adverse drug events and/or management of drug shortages as needed.
Provides verbal and written consultations concerning medication therapy as necessary.
Coordinate, facilitate, and promote education, training, competency assessment, and performance improvement of pharmacists, providers, and other healthcare professionals on updates in the applicable area of expertise, as deemed necessary.
Provides presentations, publications, and other informative activities relating to area of expertise.
Precepts students and residents, as necessary.
Establish relationships with local, state, and national organizations/societies to stay informed about community resources and participate in relevant initiatives.
Attend conferences and/or workshops as deemed necessary.
Responsible for supervising and performing all pharmacy operations in accordance with hospital policies and procedures, ethical and professional practices, accreditation standards, State and Federal requirements and National Patient Safety Goals regarding medication management.
Minimum Education and Training
Bachelor's degree in pharmacy or Doctorate of Pharmacy required.
Kentucky Board of Pharmacy and Indiana Board of Pharmacy license or willing and eligible to achieve within 6 months of hire.
Kentucky license must specify that they are a preceptor.
Board certified in their area of expertise or able to achieve within 12 months of hire. Must be one of the following qualifications:
Board Certified Psychiatric Pharmacist (BCPP)
Board Certified Critical Care Pharmacist (BCCCP)
Experience
Must satisfy at least one of the following:
Completion of PGY-2 ASHP-accredited Pharmacy Residency in a related area of expertise.
Completion of PGY-1 ASHP-accredited Pharmacy Residency and a minimum of 3 years of experience in a related area of expertise AND BPS board certification in that area of expertise as listed above at the time of application.
Minimum of 5 years of experience in a related area of expertise AND BPS board certification in that area of expertise as listed above at the time of application.
Current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certification required or able to achieve within 12 months of hire.
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an
Equal Employment Opportunity
employer.
$32k-65k yearly est. Auto-Apply 48d ago
Medical Dosimetrist
Intermountain Health 3.9
Frankfort, KY jobs
The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist.
**Medical Dosimetrist - Radiation Oncology**
**Location:** Greater Salt Lake City Area (South Market)
**Organization:** Intermountain Health
**Join Our Growing Radiation Oncology Team**
Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care.
**Why You'll Love This Role**
+ **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation.
+ **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs.
+ **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs.
+ **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks
**Technology & Programs**
+ **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites
+ **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations)
+ **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour)
**Your Role**
As a Medical Dosimetrist, you will:
+ Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS.
+ Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy.
+ Ensure compliance with departmental protocols and regulatory standards.
+ Support implementation of new technologies and treatment techniques.
**Qualifications**
**Minimum:**
+ Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent.
+ Certified Medical Dosimetrist (CMD) or eligible for certification.
**Preferred:**
+ Experience with Eclipse TPS and Aria R&V.
+ Familiarity with advanced techniques such as SRS and SBRT.
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
+ Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
+ Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
+ May be expected to stand in a stationary position for an extended period of time.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital
**Work City:**
Park City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$62.44 - $96.34
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
A/R Collections Specialist (Biologics/Immunotherapy)
The AR Collection Specialist is responsible for providing outstanding customer service while collecting outstanding accounts receivable balances. This position includes adhering to collections work standards, reducing the number of aged items, facilitating the resolution of customer billing issues, reducing accounts receivable delinquencies, and meeting and/or exceeding collections standards.
REQUIRED EDUCATION/EXPERIENCE:
· High school diploma or equivalent qualification required.
· 2+ years' experience working in a healthcare Collection Specialist position.
· Profound knowledge of collection techniques and billing procedures
· Excellent communication skills, both written and oral
· Good level of problem-solving and negotiation skills
· Strong understanding of billing and collection processes.
· Outstanding communication and interpersonal skills.
· In-depth knowledge of laws and policies related to debt collection.
· Good administrative skills.
ESSENTIAL FUNCTIONS
· Develop effective repayment plans.
· Follow-up with clients on overdue accounts.
· Oversee all monthly payments and refunds.
· Respond to client account queries in a timely and professional manner.
· Consulting and helping clients with billing and credit problems.
· Managing payments and refund operations
· Developing measures encouraging timely payments
· Reporting on collection operations and customer account updates
· Facilitate resolution of customer billing problems with bill initiating department for delinquent accounts.
· Make outbound collections efforts including making calls in a professional manner and sending emails concerning outstanding balances in accordance with Collections Standards.
· Provide reports to stakeholders as assigned.
· Review open accounts for collections efforts to reduce the number of aged items and aged balances in assigned portfolio.
POSITION RELATIONSHIPS:
· Reports directly to the Senior Revenue Cycle Manager
· Subject to a 90-day probationary period
Requirements
Please complete survey to be considered for this position: ************************************** M7SYDhF/102127
Requirements:
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$30k-37k yearly est. 13d ago
Clinical Quality Documentation Specialist
Trilogy Health Services 4.6
Louisville, KY jobs
JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
POSITION OVERVIEW
Job Summary
Manages and maintains clinical quality documentation for healthcare organizations. Ensures compliance with regulatory requirements and standards by developing and implementing documentation processes and procedures. Reviews and analyzes documentation for accuracy, completeness, and adherence to guidelines. Collaborates with cross-functional teams to identify areas for improvement and implement corrective actions. Provides training and support to staff on documentation practices and quality improvement initiatives. Monitors and reports on key performance indicators related to clinical documentation and quality outcomes.
Roles and Responsibilities
* Conceptualizes the development of all clinical excellence enterprises.
* Participates and identifies strategies for improving professional development activities, clinical system practices, and effective system use by users for quality improvement.
* Provides clinical content expertise and knowledge of care provider systems to create solutions that will impact quality across the care continuum.
* Creates and assists in the development of accurate documentation in MatrixCare.
* Troubleshoots and assists in creating an action plan for quality improvement.
* Establishes the strategic direction to incorporate division based multi-disciplinary teams that are focused on reducing variations and improving clinical performance.
* Assists in readiness of the state surveys.
* Utilizes trends, quality data and analysis to identify and design a plan to implement performance improvement initiatives in quality and safety indicators.
* Provides education related to quality measures, processes, and procedures.
* Designs and conducts analysis that quantifies the impact of policy and/or market changes.
* Directs automated reporting to provide timely information, allowing decisions to be made in a real-time environment.
* Reviews medical record documentation for newly admitted residents to ensure all documentation is in place to support the primary medical diagnosis.
* Uses critical thinking skills to know when to request and communicate on missing documentation essential to supporting the resident's SNF stay.
* Reviews all infection, fall and wound events and tracks, analyzes trends, and advises management on areas of improvement.
* Develops tools to optimize the efficiency of clinical quality and reporting clinical quality, strategies, and analytical needs.
* Directs and provides leadership of the clinical data systems.
* Ensures that systems are kept up to date; eliminating reporting that is no longer relevant.
* Collaborates with department heads, divisional support, and campus personnel to achieve goals and objectives.
* Completes external audit requests and uploads them timely.
* Other duties as assigned.
Qualifications
Education: High School / GED
Experience: 1-3 years
Licenses and Certifications
None Required
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
LOCATION
US-KY-Louisville
Trilogy Health Services
303 N. Hurstbourne Parkway
Louisville
KY
BENEFITS
* Competitive salaries and weekly pay
* 401(k) Company Match
* Mental Health Support Program
* Student Loan Repayment and Tuition Reimbursement
* Health, vision, dental & life insurance kick in on the first of the month after your start date
* First time homebuyers' program
* HSA/FSA
* And so much more!
LIFE AT TRILOGY
Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.
Flexibility is what you want, and flexibility is what you'll get.
Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.
Six months of training, orientation and fun!
We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.
ABOUT TRILOGY HEALTH SERVICES
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Job Summary
Manages and maintains clinical quality documentation for healthcare organizations. Ensures compliance with regulatory requirements and standards by developing and implementing documentation processes and procedures. Reviews and analyzes documentation for accuracy, completeness, and adherence to guidelines. Collaborates with cross-functional teams to identify areas for improvement and implement corrective actions. Provides training and support to staff on documentation practices and quality improvement initiatives. Monitors and reports on key performance indicators related to clinical documentation and quality outcomes.
Roles and Responsibilities
* Conceptualizes the development of all clinical excellence enterprises.
* Participates and identifies strategies for improving professional development activities, clinical system practices, and effective system use by users for quality improvement.
* Provides clinical content expertise and knowledge of care provider systems to create solutions that will impact quality across the care continuum.
* Creates and assists in the development of accurate documentation in MatrixCare.
* Troubleshoots and assists in creating an action plan for quality improvement.
* Establishes the strategic direction to incorporate division based multi-disciplinary teams that are focused on reducing variations and improving clinical performance.
* Assists in readiness of the state surveys.
* Utilizes trends, quality data and analysis to identify and design a plan to implement performance improvement initiatives in quality and safety indicators.
* Provides education related to quality measures, processes, and procedures.
* Designs and conducts analysis that quantifies the impact of policy and/or market changes.
* Directs automated reporting to provide timely information, allowing decisions to be made in a real-time environment.
* Reviews medical record documentation for newly admitted residents to ensure all documentation is in place to support the primary medical diagnosis.
* Uses critical thinking skills to know when to request and communicate on missing documentation essential to supporting the resident's SNF stay.
* Reviews all infection, fall and wound events and tracks, analyzes trends, and advises management on areas of improvement.
* Develops tools to optimize the efficiency of clinical quality and reporting clinical quality, strategies, and analytical needs.
* Directs and provides leadership of the clinical data systems.
* Ensures that systems are kept up to date; eliminating reporting that is no longer relevant.
* Collaborates with department heads, divisional support, and campus personnel to achieve goals and objectives.
* Completes external audit requests and uploads them timely.
* Other duties as assigned.
Qualifications
Education: High School / GED
Experience: 1-3 years
Licenses and Certifications
None Required
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
$34k-44k yearly est. Auto-Apply 5d ago
Sr Business Consultant (Remote and Temporary)
Maximus 4.3
Louisville, KY jobs
Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes.
- Position is remote and temporary through August 31, 2026
- Must be available to work the occasional weekend or holiday depending on business needs
- Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
-You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed.
Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3
Essential Duties and Responsibilities:
- Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects.
- Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques.
- Assist in establishing standards for information systems procedures.
- Develop solutions to a variety of complex problems.
- Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses.
- Follow Information Management guiding principles, cost savings, and open system architecture objectives.
Responsibilities:
- Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes.
- Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction.
- Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies.
- Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times.
- Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders.
- Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable.
- Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives.
This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
130,000.00
$78k-102k yearly est. Easy Apply 9d ago
Nurse Case Manager/Advocate- Louisville, KY (Remote)
Synergy Healthcare USA 3.0
Louisville, KY jobs
SYNERGY HEALTHCARE: Nurse Case Manager/Advocate - LOUISVILLE, KY (Remote) Job Summary: We are seeking an experienced Case Manager to join our growing team and serve as a Nurse Advocate for our new client and their employees. The ideal candidate will be located in the greater Louisville area, have a thorough understanding of the healthcare system, and will be responsible for providing guidance and support to members in navigating the complex healthcare landscape. As the dedicated Nurse Advocate, you will be responsible for resolving a myriad of issues for their members and allow you the flexibility to “think outside the box”. With your clinical experience and background, you will help members better understand their health status, and will play a pivotal role in promoting patient wellness, managing chronic conditions, and enhancing overall health outcomes through personalized coaching and education. This position requires a blend of clinical expertise, strong communication skills, and a passion for helping others achieve their health goals. While this specific client has a a couple primary offices in KY, this opportunity allows for remote work so can be flexible on location. Minimal travel within the State for periodic client visits may be required. Most if not all work will be done virtually out of the convenience of your own home office. The key to your success will rely on your ability to cultivate trusted relationships with stakeholders, members, and their families. Our growing Synergy team is passionate about delivering an exceptional healthcare experience that is personal, data driven, and value based to help every person live their healthiest life. Key Responsibilities:
Serve as the primary point of contact for members seeking assistance with navigating the healthcare system.
Work with members to identify their healthcare needs and provide clinical support.
Liaison with TPAs and insurance companies to resolve claim and billing issues.
Educate members on healthier lifestyle, member benefits and how to effectively utilize them.
Advocate for members so they can receive improved healthcare outcomes, including referrals to specialists and timely access to care.
Collaborate with other healthcare professionals, including physicians and nurses to ensure seamless coordination of care.
Monitor member health status and progress towards achieving their healthcare goals.
Maintain accurate and up-to-date records of member interactions and healthcare interventions.
Client facing reporting with the potential for limited travel to client worksites.
Health Risk Assessment review to encourage lifestyle modification and improve overall wellness.
Qualifications:
Active nursing license with a Bachelor of Science in Nursing (BSN) degree preferred.
Minimum of 3 years of experience as a nurse case manager or in a related healthcare field.
CCM certification or CCM eligible. Commit to CCM exam within the first year.
In-depth knowledge of the healthcare and insurance systems.
Strong analytical and problem-solving skills with the ability to identify and resolve complex healthcare issues.
Excellent communication and interpersonal skills with the ability to interact effectively with employees and healthcare professionals.
Ability to work remotely, independently, and as part of a team in a fast-paced, dynamic environment.
Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
Proficient in the use of electronic health records (EHRs), Outlook, Excel, and other healthcare-related software.
If you are passionate about helping others and have a solid understanding of the healthcare system, we encourage you to apply for this exciting opportunity as a Case Manager Nurse Advocate with our growing organization. Questions... Please reach out to *************************** today!
$66k-84k yearly est. Easy Apply 60d+ ago
Contact Center Patient Care Representative
Orthocincy 4.0
Edgewood, KY jobs
**Join our dynamic team as a frontline patient care representative who interacts with our patients to provide exceptional and compassionate patient care! The patient care representative may have the option to work remotely after an introductory training period.
General Job Summary: Vital to the success of our organization with providing OrthoCincy patients and all other callers a premier Ortho experience while focusing on their individual needs.
Essential Job Functions:
Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system.
Uses computerized system to match physician/clinician availability with patients' preferences in terms of date and time.
Ability to handle a high volume of incoming calls, while maintaining a high standard of productivity, efficiency and accuracy while working under pressure.
Must be able to respond to various inquiries made by patients, hospitals, insurance companies, as well as other medical entities.
Engaging in active listening with all callers, while acting as a contact point person between patients, providers and staff.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Updates physicians/clinicians or medical assistants.
Ensures that updates (e.g. cancellations or additions) are input daily into master schedule.
Send requests to clinic for prescription refills and follow up with patients on messages from clinic via computerized message system.
Establish and maintain effective working relationships with patients, providers, co-workers, and the public.
Maintaining a calm, pleasant and compassionate tone while being able to diffuse tense situations.
Follows HIPAA regulations.
Perform other duties necessary or in the best interest of the department/organization.
Requirements
Education/Experience: High school diploma. Minimum one year experience in a medical practice and/or position encouraged. Experience in a high volume call center a plus.
Other Requirements: Schedules will change as department needs change.
Performance Requirements:
Knowledge:
Knowledge of OrthoCincy's Mission, Vision and Values.
Knowledge of medical practice protocols related to scheduling appointments.
Knowledge of anatomy and medical terminology.
Knowledge of computerized scheduling systems.
Knowledge of customer service principles and techniques.
Knowledge of OSHA and safety standards.
Skills:
Skill in communicating effectively with providers, employees, customers and patients.
Skill in maintaining appointment schedule via computerized means.
Effective in critical thinking skills.
Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages.
Abilities:
Ability to multi-task effectively
Ability to communicate calmly and clearly
Ability to analyze situations and respond appropriately.
Ability to alternate between multiple computer systems in a timely manner.
Equipment Operated: Standard office equipment.
Work Environment: Standard call center workstation.
Mental/Physical Requirements: Involves sitting and viewing a computer monitor 90% of the work day. Must be able to remain focused and attentive without distractions (i.e. personal devices).