Client Success Manager
Norwood, OH jobs
As a Client Success Manager at Encore, you will be responsible for nurturing and managing client relationships, ensuring the delivery of exceptional service, and driving value for our clients. Your primary focus will be to engage with clients, understand their needs, and proactively work with them to achieve their goals, while maintaining a high level of satisfaction.
Key Responsibilities:
Client Relationship Management:
Develop and maintain strong, trusting relationships with clients, serving as their main point of contact for all matters related to our products/services.
Act as a liaison between the client and the company, facilitating clear and effective communication.
Work directly with the Account Managers to establish proper account governance.
Client Onboarding and Training:
Collaborate with the Account Manager and onboarding teams to ensure a smooth transition for clients as they start using our products/services.
Provide training and support to clients to ensure they fully understand and utilize the value of our offerings.
Identify transition approach and resource requirements for successful onboarding.
Manage client contracts and tools required for ongoing contract management are setup properly.
Client Needs Assessment:
Continuously assess client needs and goals, understanding their unique challenges and opportunities.
Work with clients to define and refine their objectives and key performance indicators.
Work with Account Managers to build a strategy to ensure our contract meets expectations with continual care and feeding.
Value Delivery:
Monitor client usage and performance, identifying areas for improvement and opportunities to enhance the value they receive.
Develop and implement strategies to maximize the value of our products/services for each client.
Address client concerns and issues promptly, working closely with the appropriate teams to resolve any challenges.
Ensure clients are satisfied with the resolution and that their overall experience remains positive.
Establish a strong governance model that drives the right conversations at the right levels.
Building relationships and advocate for our clients across all of Encore.
Client Retention and Expansion:
Identify opportunities (leads), in partnership with the Account Managers, where Encore can add value/ solutions for our client.
Develop and execute account expansion strategies, driving revenue growth working direction with the Account Managers.
Ensuring Services and value align with the client to properly position Encore for retention and/or potential opportunities to grow.
Qualifications:
Ability to identify opportunities, in partnership with the Account Managers, where Encore can add value/ solutions for our client.
Proven experience in client success, Account Management, or a related field.
Exceptional interpersonal and communication skills.
Strong problem-solving and analytical abilities.
Client-centric mindset with a passion for delivering exceptional service.
Ability to understand a client needs and translate the needs to actionable plans.
Results-oriented with an ability to work independently as well as part of a team.
Physical Requirements:
Prolonged periods sitting at a desk and working on the computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Customer Success Manager
Cincinnati, OH jobs
As a Customer Success Manager at Encore, you will play a pivotal role, working closely with Account teams, Clients, Service Delivery, and internal teams to ensure continued success with our clients. You will hold a leadership position, collaborating closely with Account teams, clients, and Service Delivery team. Your deep understanding of IT Managed services will play a pivotal role in driving operational excellence, client satisfaction, and strategic improvements within our managed services portfolio.
Responsibilities:
Program Leadership:
• Provide strategic direction and leadership for the IT Managed Services program.
• Oversee the planning, execution, and delivery of managed services, ensuring alignment with
• organizational objectives.
Client Relationship Management:
• Build and maintain strong relationships with clients to understand their IT needs and ensure delivery meets or
exceeds expectations.
• Act as the primary point of contact for client escalations and issue resolution.
Service Delivery Excellence:
• Define and enforce service level agreements (SLAs) for managed services.
• Monitor and optimize service delivery processes to ensure efficiency and quality.
• Implement best practices and industry standards for IT service management.
Team Collaboration:
• Collaborate with cross-functional teams, including technical teams, sales, and support, to ensure seamless service
delivery.
• Foster a collaborative and high-performance culture within the managed services team.
Financial Management:
• Manage the financial aspects of the IT Managed Services program, including budgeting, forecasting, and cost
optimization.
• Ensure the program is financially viable and meets profitability targets.
Continuous Improvement:
• Identify opportunities for process improvement and innovation within the managed services program.
• Implement initiatives to enhance service delivery efficiency and effectiveness.
Risk Management:
• Proactively identify and mitigate risks related to service delivery, security, and compliance.
• Develop and implement risk mitigation plans to ensure uninterrupted service.
Other duties as assigned.
Qualifications:
• Bachelor's degree in Information Technology, Business, or more than 5 years of experience leading managed
services clients. (Relevant certifications (e.g., PMP, ITIL) is a plus.)
• Proven experience in leadership, particularly in IT managed services.
• In-depth knowledge of IT service delivery models, best practices, and emerging trends.
• Strong client-facing and interpersonal skills with the ability to build and maintain relationships.
• Demonstrated ability to lead and motivate cross-functional teams to achieve program objectives.
• Financial acumen with experience in budgeting and financial management.
• Strong problem-solving skills and the ability to make informed decisions in a fast-paced environment.
• Excellent communication skills, both written and verbal.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional walking between facilities
• Occasional liftin pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Client Strategy Manager
New York, NY jobs
Teamwork makes the stream work. Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, we embody the mentality of a sports team, becoming our strongest when we work together (cross functionally) to reach an end goal. The Client Marketing and Strategy team acts as the quarterback to sales, helping to build long term strategies and solutions that ultimately aid in revenue growth and deepen partnerships with priority accounts. In partnership with sales, we ensure our clients are constantly evolving to build successful CTV strategies, test and adopt new products, and build the future of TV together.
About the role
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television - including TV advertising - around the world, continued success relies on building a marketing and ad strategy that grows Roku's advertising business.
As a Client Strategy Manager, you will be responsible for developing smart, brand-specific solutions that meet key business objectives. In addition to ideating best-in-class streaming campaigns, you will also partner with cross functional teams to ensure the strategies we're proposing are going to perform. This role requires someone who can manage ambiguity, feel comfortable in the unknown, wear many hats, and lead with a solutions-oriented mindset, as they navigate this ever-changing, fast-paced environment. Not only will this Manager help partner with the Ad Sales team to drive revenue, but they will also help shape the future of streaming excellence in the CTV industry.
For New York Only - The estimated annual salary for this position is between $110,000 and $131,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
Act as a partner to the Ad Sales team to aid in driving revenue and adoption of Roku's offerings.
Consistently deliver strategic solutions, leveraging Roku's various ad products, content, measurement, targeting and data solutions to drive performance for our advertising partners.
Leverage media experience to develop new strategies to unlock ad dollars from both Brand Marketers and Performance Marketers.
Merchandise Roku's ability to be interoperable, democratizing programmatic partnerships to help unlock new revenue streams.
Act as a consultant to our agency and client direct partners during annual planning conversations.
Present programs and custom solutions to key stakeholders internally and externally.
Partner with product teams to drive innovation based on client feedback and potential opportunities.
Partner with Measurement and Account Management to develop learning agendas and identify strategies to deliver against a client's goals.
Track direct and indirect revenue impact on named accounts
We're excited if you have
3+ years of relevant CTV experience as marketer or brand strategist, with expertise in ad tech and a strong understanding of the media & streaming landscape.
A rich understanding of the streaming, TV, digital, social, and programmatic advertising landscape and challenges brands face within each.
Professional experience developing ad strategies across advertising verticals.
Deep expertise crafting impactful and unique programs, designed to drive advertiser's objectives as well as a positive consumer experience.
An understanding of the importance of balancing the end user experience and the advertiser's objectives.
Track record of working cross functionally to problem solve and build processes to ensure a smooth activation process.
Collaborative nature and track record of being an invaluable resource to sales teams.
Experience with presenting to senior-level stakeholders, both internal and external.
“No job is too big or too small” mentality -- you're a long-term thinker and a short-term doer.
College degree or equivalent
#LI-KR3Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit ************************************
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Auto-ApplyClient Strategy Manager
Santa Monica, CA jobs
Teamwork makes the stream work. Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
At Roku, we embody the mentality of a sports team, becoming our strongest when we work together (cross functionally) to reach an end goal. The Client Marketing and Strategy team acts as the quarterback to sales, helping to build long term strategies and solutions that ultimately aid in revenue growth and deepen partnerships with priority accounts. In partnership with sales, we ensure our clients are constantly evolving to build successful CTV strategies, test and adopt new products, and build the future of TV together.
About the Role
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television - including TV advertising - around the world, continued success relies on building a marketing and ad strategy that grows Roku's advertising business.
As a Client Strategy Manager, you will be responsible for developing smart, brand-specific solutions that meet key business objectives. In addition to ideating best-in-class streaming campaigns, you will also partner with cross functional teams to ensure the strategies we're proposing are going to perform. This role requires someone who can manage ambiguity, feel comfortable in the unknown, wear many hats, and lead with a solutions-oriented mindset, as they navigate this ever-changing, fast-paced environment. Not only will this Manager help partner with the Ad Sales team to drive revenue, but they will also help shape the future of streaming excellence in the CTV industry.
For California Only - The estimated annual salary for this position is between $108,000 - $148,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off
What You'll Be Doing
Act as a partner to the Ad Sales team to aid in driving revenue and adoption of Roku's offerings.
Consistently deliver strategic solutions, leveraging Roku's various ad products, content, measurement, targeting and data solutions to drive performance for our advertising partners.
Leverage deep entertainment experience to develop new strategies to unlock ad dollars from both Brand Marketers and Performance Marketers.
Merchandise Roku's ability to be interoperable, democratizing programmatic partnerships to help unlock new revenue streams.
Act as a consultant to our media and entertainment partners during annual planning conversations and MBRs.
Present programs and custom solutions to key stakeholders internally and externally
Partner with product teams to drive innovation based on client feedback and potential opportunities.
Partner with Measurement and Account Management to develop learning agendas and identify strategies to deliver against a client's goals.
We're Excited If You Have
3+ years of relevant CTV experience as marketer or brand strategist, with expertise in ad tech and a strong understanding of the media & theatrical marketing landscape.
A rich understanding of the streaming, TV, digital, social, and programmatic advertising landscape and challenges brands face within each.
Professional experience developing ad strategies for the Entertainment industry.
Deep expertise crafting impactful and unique programs, designed to drive advertiser's objectives as well as a positive consumer experience.
An understanding of the importance of balancing the end user experience and the advertiser's objectives.
Track record of working cross functionally to problem solve and build processes to ensure a smooth activation process.
Collaborative nature and track record of being an invaluable resource to sales teams.
Experience with presenting to senior-level stakeholders, both internal and external.
“No job is too big or too small” mentality -- you're a long-term thinker and a short-term doer.
College degree or equivalent
#LI-CU1 Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit ************************************
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Auto-ApplyClient Relationship Manager - Retail Alternative Investments
Dublin, OH jobs
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Client Relationship Manager - Retail Alternative Investments
Location: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO; Dublin, OH; Dallas, TX | Hybrid
Get To Know the Team:
The Manager of CRM will develop and manage relationships with clients such as asset managers, financial advisors, broker-dealers, and wealth management platforms, ensuring excellent service and retention. This role focuses on overseeing operational and strategic client needs, providing expert knowledge of retail alternative investments, and acting as the primary contact for issue resolution. The Manager will collaborate with internal teams to deliver seamless service, lead and support team members, and ensure compliance with industry regulations. Strong leadership, client management, and analytical skills are essential to optimize service delivery and support business growth.
Why You Will Love It Here!
* Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
* Your Future: 401k Matching Program, Professional Development Reimbursement
* Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
* Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
* Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
* Training: Hands-On, Team-Customized, including SS&C University
* Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
* Develop and manage relationships with clients, including asset managers, financial advisors, broker-dealers, and wealth management platforms, ensuring high levels of client satisfaction and retention.
* Oversee service activities and support for a designated group of clients, addressing both tactical and strategic operational needs.
* Provide expert-level knowledge of retail alternative investments (such as interval funds, non-traded REITs, BDCs, closed-end funds, and tender offer funds) and product offerings to guide clients and help them make informed decisions.
* Act as the primary point of contact to resolve service issues, technical problems, and escalate incidents when necessary, ensuring quick and effective solutions.
* Act as a key liaison between internal operational teams and clients, ensuring accurate and timely resolution of inquiries and issues.
* Coordinate and collaborate with cross-functional teams (sales, compliance, fund accounting, technology, billing, legal) to ensure seamless service delivery, enhanced service offerings, and continuous client support.
* Demonstrate the value of SS&C's support offerings to clients, identifying opportunities for expanded support business.
* Manage and lead teams or individuals to ensure that service objectives are met and the department delivers quality performance.
* Stay updated on SEC, FINRA, and state regulations related to alternative investments, ensuring that the company's services remain compliant and align with industry standards.
* Utilize analytical and technical skills to monitor performance, interpret data, and manage reporting on investor flows, NAV calculations, and fee structures.
* Develop and implement procedures to optimize service delivery, reduce client downtime, and lower support costs.
* Participate in business development efforts and support strategic growth initiatives by identifying client needs and proactively offering tailored solutions.
What You Will Bring:
* Experience & Knowledge:
* 5+ years in retail alternative investments, especially in fund administration, or transfer agency operations, or investor servicing.
* Proven experience in client relationship management with a deep understanding of alternative investment products and distribution channels.
* Experience with wirehouses, independent broker-dealers (IBDs), registered investment advisors (RIAs), and intermediary platforms (e.g., iCapital, CAIS).
* Strong knowledge of regulatory compliance, SEC, FINRA, and state regulations specific to retail alternative investments.
* Solid background in managing client relationships in a financial services or wealth management context.
* Strong understanding of operational processes related to interval funds, non-traded REITs, BDCs, and other non-traditional fund structures.
* Experience working within SLA-driven environments with exposure to operational risk and quality management.
* Leadership & Interpersonal Skills:
* 3-5 years in a managerial or team leadership role, with a focus on managing associates and driving team performance.
* Proven ability to collaborate with diverse teams across various functions, ensuring effective communication and service delivery.
* Ability to manage priorities and coordinate resources across cross-functional teams to support client deliverables and resolve complex issues.
* Strong interpersonal skills with the ability to develop rapport and trust with clients and stakeholders.
* Excellent communication skills with the ability to convey technical or operational process information to non-technical audiences.
* Leadership or supervisory roles within a financial operations environment a plus.
* Technical & Analytical Skills:
* Experience with fund administration platforms, transfer agency systems, and performance reporting tools.
* Ability to analyze data, interpret investor flows, and work with technical teams to enhance client services.
* Strong computer proficiency in tools such as Microsoft Word, Excel, and Outlook, with the ability to navigate reporting systems.
* Service Orientation & Problem Solving:
* Strong service orientation with the ability to listen attentively to clients' needs and provide timely and effective solutions.
* Ability to manage multiple priorities, meet deadlines, and handle time-sensitive commitments effectively.
* Experience managing conflicts and persuading others to achieve positive outcomes.
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at ************************
Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.
The expected base salary for the position in MA is between $70,000 USD to $130,000 USD.
The expected base salary for the position in IL is between $100,000 USD to $155,000 USD.
In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options.
Applications will be accepted on an ongoing basis until the position is filled.
#LI-RS1
#LI-HYBRID
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.
Colorado: Salary range for the position: $70,000 USD to $130,000 USD.
Auto-Apply
About The Role…
The Client Manager serves as the primary, non-clinical relationship manager for named health system clients, and is responsible for retention / renewal, and contract management. The Client Manager collaborates with the Director, Business Development (DBD) and / or the Director, Strategic Accounts (DSA) to develop opportunities and sell new solutions to existing clients and prospects.
The role will leverage support from Client Success, Clinical Center of Excellence, services, finance, product and legal teams to help drive outcomes and increase client satisfaction. They will manage and amend documentation (Order Forms, TSLA, BAA, SOW) with the help of the respective internal stakeholders to be presented to clients/prospects.
Responsible for maintaining current and accurate forecasts in Salesforce and assisting the DBDs and DSAs with account plan updates in our systems. The role will also works with the account team to prepare and deliver Quarterly Reviews to key clients.
This position requires up to 25% travel.
What You'll Do…
Work closely with DBDs and DSAs to execute renewals and sell new solutions.
Improving the client's utilization and outcomes by developing and delivering Client Business Reviews with the account team.
Develops deeper company, product and process knowledge through partnership with TeleTracking learning and education groups.
Keeps track of relevant opportunities and activity through Salesforce and other internal software and systems.
Primary, non-clinical relationship manager for named health system clients
What We Look For…
3+ years of experience working in the healthcare market (preferred)
2+ years of Sales, Account Management, and/or Client Success experience.
2+ years of software sales experience (preferred)
Passionate about business results and quality, with a strong sense of accountability, metrics and ownership.
Strategic thinker with the ability to grasp tactical details.
Strong verbal and written communication skills.
Proven ability to build relationships, influence and collaborate with both internal and external stakeholders.
Ability to manage multiple tasks and effectively prioritize conflicting assignments with minimal supervision.
Understanding of contract management and negotiation process.
Proficiency with Salesforce
Education
Bachelor's degree required
About Us…
TeleTracking is the world's leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone.
Benefits
Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!
Life and AD&D
Flexible Spending Accounts: Medical, Dependent Care, and Transportation
401 (k) Retirement Savings
Tuition Reimbursement
Military Paid Leave (up to 6 months of base salary while on military leave)
Paid Time Off
Paid parental leave
Disclaimer:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
Auto-ApplyClient Manager
Lake Worth, FL jobs
Job Description
The Client Manager role will be responsible for managing new clients accounts and working closely with these clients to add additional cost savings programs. This position will be a key piece in a team driven culture. The role requires strong interpersonal skills such as communication within the team and with clients is crucial. This position will lead the management of accounts in conjunction with the Sales team.
We value the impact and connection that comes from regular in-person collaboration. This candidate will work remotely with anticipated travel up to 5 times per year. We are unable to offer work sponsorship for this role.
Who we are:
PRIME Services is dedicated to improving procurement for post-acute and senior living healthcare markets. Focused on driving down costs and enhancing efficiency, we offer tailored cost-saving programs and solutions across essential areas of an operation. Our comprehensive approach extends beyond procurement to provide resident and menu management software, food safety best practices, and visibility into spend management. As a Buyers Edge Platform brand, we're streamlining healthcare operations and providing a simplified, efficient, and transparent purchasing experience. Leveraging a vast network of manufacturing partners and distributors nationwide, we contribute to an overall reduction in healthcare operation costs.
Your impact:
Organize and conduct on-boarding of clients
Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact within PRIME Services
Create and administer a Business Review Process for the top PRIME Services Clients
Serve as the client's voice within PRIME Services
Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution
Conduct on-going meetings and calls to communicate frequently with clients on updates, information, concerns, and opportunities.
Keeps organized for both the internal team as well as the needs of the clients.
Identify opportunities for potential upsell.
Works together with Sales/Service Team to build and maintain client relationships.
Manages clients on ongoing basis.
Keeps Sales/Service team and other applicable parties in the loop of their client status.
Organizes and conducts business reviews, client calls, meetings outside of office.
Tracks follow up for any client involved meetings.
Keeps internal systems and databases up to date with client information
Market new programs and services to clients in conjunction with the Beyond Prime and Inside Sales Teams
Provide appropriate status updates on project progress for client
Must be comfortable being the point person for client and internal departments
Procure, organize, and disperse data
Work with Manufacturer Growth specialist teams in driving additional revenue through direct manufacturers programs.
About you:
2+ years of Client Management Experience or equivalent
College Degree Preferred but not mandatory
Healthcare Industry knowledge a plus
Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint) proficiency
Salesforce or other CRM experience
Strong interpersonal, verbal, and written communication skills
Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion-if you're excited about the role, we encourage you to apply. You might be exactly who we're looking for!
What's in this for you:
Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more-plus a 401(k) with company match.
Grow with us. Enjoy strong training, development, and competitive pay.
Work-life balance. Our flexible PTO policy lets you take time when you need it-no accrual required.
We welcome all.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Strategic Client Manager - Global IP Network
Washington, DC jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate new sales consistent with monthly NIMRR targets.
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
* Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
* Development of a quarterly business plan consistent with department objectives.
* Track, manage, and report ongoing activity relative to plan.
* Flexibility to work outside of standard 8am-5pm local time zone hours.
* Ability to travel up to 50%, or as needed.
This role is perfect for you, if you:
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services.
* Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers.
* Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies.
* Good knowledge of all Microsoft Office applications.
* Good knowledge of Salesforce.com or similar CRM.
* A track record of over-achieving sales quotas
* Bachelor's Degree in Business, Marketing, Finance, or a related field preferred.
Skills and Core Competencies
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
* A track record of over-achieving sales targets
* Thorough understanding of the underlying technologies and economics of the Internet.
* Must be familiar with the unique technical requirements of large network customers.
* Excellent communication skills, both verbal and written.
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
* Flexibility to work outside of standard 9am-6pm local time zone hours.
* Travel, as permitted, to customer meetings, trade events and other business events as may be required
Working Conditions:
This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team.
Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions.
NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.
Join our growing global team and accelerate your career with us.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.
Auto-ApplyStrategic Client Manager - Global IP Network
New York jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate new sales consistent with monthly NIMRR targets.
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
* Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
* Development of a quarterly business plan consistent with department objectives.
* Track, manage, and report ongoing activity relative to plan.
* Flexibility to work outside of standard 8am-5pm local time zone hours.
* Ability to travel up to 50%, or as needed.
This role is perfect for you, if you:
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services.
* Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers.
* Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies.
* Good knowledge of all Microsoft Office applications.
* Good knowledge of Salesforce.com or similar CRM.
* A track record of over-achieving sales quotas
* Bachelor's Degree in Business, Marketing, Finance, or a related field preferred.
Skills and Core Competencies
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
* A track record of over-achieving sales targets
* Thorough understanding of the underlying technologies and economics of the Internet.
* Must be familiar with the unique technical requirements of large network customers.
* Excellent communication skills, both verbal and written.
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
* Flexibility to work outside of standard 9am-6pm local time zone hours.
* Travel, as permitted, to customer meetings, trade events and other business events as may be required
Working Conditions:
This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team.
Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions.
NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.
Join our growing global team and accelerate your career with us.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.
Auto-ApplyStrategic Client Manager - Global IP Network
Connecticut jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate new sales consistent with monthly NIMRR targets.
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
* Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
* Development of a quarterly business plan consistent with department objectives.
* Track, manage, and report ongoing activity relative to plan.
* Flexibility to work outside of standard 8am-5pm local time zone hours.
* Ability to travel up to 50%, or as needed.
This role is perfect for you, if you:
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services.
* Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers.
* Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies.
* Good knowledge of all Microsoft Office applications.
* Good knowledge of Salesforce.com or similar CRM.
* A track record of over-achieving sales quotas
* Bachelor's Degree in Business, Marketing, Finance, or a related field preferred.
Skills and Core Competencies
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
* A track record of over-achieving sales targets
* Thorough understanding of the underlying technologies and economics of the Internet.
* Must be familiar with the unique technical requirements of large network customers.
* Excellent communication skills, both verbal and written.
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
* Flexibility to work outside of standard 9am-6pm local time zone hours.
* Travel, as permitted, to customer meetings, trade events and other business events as may be required
Working Conditions:
This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team.
Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions.
NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.
Join our growing global team and accelerate your career with us.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.
Auto-ApplyStrategic Client Manager - Global IP Network
New Jersey jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate new sales consistent with monthly NIMRR targets.
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
* Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
* Development of a quarterly business plan consistent with department objectives.
* Track, manage, and report ongoing activity relative to plan.
* Flexibility to work outside of standard 8am-5pm local time zone hours.
* Ability to travel up to 50%, or as needed.
This role is perfect for you, if you:
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services.
* Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers.
* Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies.
* Good knowledge of all Microsoft Office applications.
* Good knowledge of Salesforce.com or similar CRM.
* A track record of over-achieving sales quotas
* Bachelor's Degree in Business, Marketing, Finance, or a related field preferred.
Skills and Core Competencies
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
* A track record of over-achieving sales targets
* Thorough understanding of the underlying technologies and economics of the Internet.
* Must be familiar with the unique technical requirements of large network customers.
* Excellent communication skills, both verbal and written.
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
* Flexibility to work outside of standard 9am-6pm local time zone hours.
* Travel, as permitted, to customer meetings, trade events and other business events as may be required
Working Conditions:
This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team.
Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions.
NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.
Join our growing global team and accelerate your career with us.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.
Auto-ApplyStrategic Client Manager - Global IP Network
Colorado jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate new sales consistent with monthly NIMRR targets.
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
* Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
* Development of a quarterly business plan consistent with department objectives.
* Track, manage, and report ongoing activity relative to plan.
* Flexibility to work outside of standard 8am-5pm local time zone hours.
* Ability to travel up to 50%, or as needed.
This role is perfect for you, if you:
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services.
* Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers.
* Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies.
* Good knowledge of all Microsoft Office applications.
* Good knowledge of Salesforce.com or similar CRM.
* A track record of over-achieving sales quotas
* Bachelor's Degree in Business, Marketing, Finance, or a related field preferred.
Skills and Core Competencies
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
* A track record of over-achieving sales targets
* Thorough understanding of the underlying technologies and economics of the Internet.
* Must be familiar with the unique technical requirements of large network customers.
* Excellent communication skills, both verbal and written.
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
* Flexibility to work outside of standard 9am-6pm local time zone hours.
* Travel, as permitted, to customer meetings, trade events and other business events as may be required
Working Conditions:
This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team.
Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions.
NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.
Join our growing global team and accelerate your career with us.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.
Auto-ApplyStrategic Client Manager - Global IP Network
Illinois jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate new sales consistent with monthly NIMRR targets.
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
* Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
* Development of a quarterly business plan consistent with department objectives.
* Track, manage, and report ongoing activity relative to plan.
* Flexibility to work outside of standard 8am-5pm local time zone hours.
* Ability to travel up to 50%, or as needed.
This role is perfect for you, if you:
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services.
* Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers.
* Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies.
* Good knowledge of all Microsoft Office applications.
* Good knowledge of Salesforce.com or similar CRM.
* A track record of over-achieving sales quotas
* Bachelor's Degree in Business, Marketing, Finance, or a related field preferred.
Skills and Core Competencies
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
* A track record of over-achieving sales targets
* Thorough understanding of the underlying technologies and economics of the Internet.
* Must be familiar with the unique technical requirements of large network customers.
* Excellent communication skills, both verbal and written.
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
* Flexibility to work outside of standard 9am-6pm local time zone hours.
* Travel, as permitted, to customer meetings, trade events and other business events as may be required
Working Conditions:
This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team.
Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions.
NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.
Join our growing global team and accelerate your career with us!
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Auto-ApplyStrategic Client Manager - Global IP Network
Minnesota jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate new sales consistent with monthly NIMRR targets.
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
* Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
* Development of a quarterly business plan consistent with department objectives.
* Track, manage, and report ongoing activity relative to plan.
* Flexibility to work outside of standard 8am-5pm local time zone hours.
* Ability to travel up to 50%, or as needed.
This role is perfect for you, if you:
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services.
* Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers.
* Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies.
* Good knowledge of all Microsoft Office applications.
* Good knowledge of Salesforce.com or similar CRM.
* A track record of over-achieving sales quotas
* Bachelor's Degree in Business, Marketing, Finance, or a related field preferred.
Skills and Core Competencies
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
* A track record of over-achieving sales targets
* Thorough understanding of the underlying technologies and economics of the Internet.
* Must be familiar with the unique technical requirements of large network customers.
* Excellent communication skills, both verbal and written.
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
* Flexibility to work outside of standard 9am-6pm local time zone hours.
* Travel, as permitted, to customer meetings, trade events and other business events as may be required
Working Conditions:
This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team.
Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions.
NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.
Join our growing global team and accelerate your career with us!
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Auto-ApplyGlobal Client Manager (IP Transit)
Florida jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
This position will join the Global IP Network (GIN) team at NTT. NTT's Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.
The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate incremental new sales consistent with monthly targets
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
* Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN
* Development of a sales plan consistent with department objectives
* Track, manage, and report ongoing activity relative to plan
* Ability to travel up to 50%, or as needed
* Performs other duties as they may be assigned
This role is perfect for you, if you:
* Must have experience selling 100 Gig+ connections to clients in industries like gaming, hosting, CDN, OTT, etc.
* Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth
* Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
* Have a good understanding of the respective strengths and weaknesses of such Providers
* Bachelor's Degree in Business, Marketing, Finance or a related field preferred
Skills and Core Competencies
* Must be familiar with the unique technical requirements of IP Transit network customers
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Thorough understanding of the underlying technologies and economics of the Internet.
* A track record of over-achieving sales quotas
* Must be able to efficiently communicate to senior management both within and outside the company
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision
* Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources
* Excellent communication skills, both verbal and written
* Proficient in use of Salesforce (SFDC) or similar CRM
* Proficient in use of all Microsoft Office applications
* Flexibility to work outside of standard 8am-5pm US time zone hour
Organizational Relationships
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
Additional Career Level Description:
Knowledge and application:
* Seasoned, experienced professional; has complete knowledge and understanding of area of specialization.
* Uses evaluation, judgment, and interpretation to select right course of action.
Problem solving:
* Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors.
* Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
Interaction:
* Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion.
* Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters.
Impact:
* Impacts short to medium term goals through personal effort or influence over team members.
Accountability:
* Accountable for own targets with work reviewed at critical points.
* Work is done independently and is reviewed at critical points.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Auto-ApplyGlobal Client Manager (IP Transit)
Arizona jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
This position will join the Global IP Network (GIN) team at NTT. NTT's Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.
The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate incremental new sales consistent with monthly targets
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
* Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN
* Development of a sales plan consistent with department objectives
* Track, manage, and report ongoing activity relative to plan
* Ability to travel up to 50%, or as needed
* Performs other duties as they may be assigned
This role is perfect for you, if you:
* Must have experience selling 100 Gig+ connections to clients in industries like gaming, hosting, CDN, OTT, etc.
* Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth
* Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
* Have a good understanding of the respective strengths and weaknesses of such Providers
* Bachelor's Degree in Business, Marketing, Finance or a related field preferred
Skills and Core Competencies
* Must be familiar with the unique technical requirements of IP Transit network customers
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Thorough understanding of the underlying technologies and economics of the Internet.
* A track record of over-achieving sales quotas
* Must be able to efficiently communicate to senior management both within and outside the company
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision
* Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources
* Excellent communication skills, both verbal and written
* Proficient in use of Salesforce (SFDC) or similar CRM
* Proficient in use of all Microsoft Office applications
* Flexibility to work outside of standard 8am-5pm US time zone hour
Organizational Relationships
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
Additional Career Level Description:
Knowledge and application:
* Seasoned, experienced professional; has complete knowledge and understanding of area of specialization.
* Uses evaluation, judgment, and interpretation to select right course of action.
Problem solving:
* Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors.
* Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
Interaction:
* Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion.
* Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters.
Impact:
* Impacts short to medium term goals through personal effort or influence over team members.
Accountability:
* Accountable for own targets with work reviewed at critical points.
* Work is done independently and is reviewed at critical points.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Auto-ApplyStrategic Client Manager - Global IP Network
Pennsylvania jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate new sales consistent with monthly NIMRR targets.
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
* Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
* Development of a quarterly business plan consistent with department objectives.
* Track, manage, and report ongoing activity relative to plan.
* Flexibility to work outside of standard 8am-5pm local time zone hours.
* Ability to travel up to 50%, or as needed.
This role is perfect for you, if you:
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services.
* Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers.
* Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies.
* Good knowledge of all Microsoft Office applications.
* Good knowledge of Salesforce.com or similar CRM.
* A track record of over-achieving sales quotas
* Bachelor's Degree in Business, Marketing, Finance, or a related field preferred.
Skills and Core Competencies
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
* A track record of over-achieving sales targets
* Thorough understanding of the underlying technologies and economics of the Internet.
* Must be familiar with the unique technical requirements of large network customers.
* Excellent communication skills, both verbal and written.
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
* Flexibility to work outside of standard 9am-6pm local time zone hours.
* Travel, as permitted, to customer meetings, trade events and other business events as may be required
Working Conditions:
This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team.
Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions.
NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.
Join our growing global team and accelerate your career with us!
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Auto-ApplyGlobal Client Manager (IP Transit)
South Carolina jobs
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
This position will join the Global IP Network (GIN) team at NTT. NTT's Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.
The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
In this role you will:
* Generate incremental new sales consistent with monthly targets
* Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
* Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
* Development of close working relationships with NTT international affiliate companies
* Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN
* Development of a sales plan consistent with department objectives
* Track, manage, and report ongoing activity relative to plan
* Ability to travel up to 50%, or as needed
* Performs other duties as they may be assigned
This role is perfect for you, if you:
* Must have experience selling 100 Gig+ connections to clients in industries like gaming, hosting, CDN, OTT, etc.
* Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth
* Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
* Have a good understanding of the respective strengths and weaknesses of such Providers
* Bachelor's Degree in Business, Marketing, Finance or a related field preferred
Skills and Core Competencies
* Must be familiar with the unique technical requirements of IP Transit network customers
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Thorough understanding of the underlying technologies and economics of the Internet.
* A track record of over-achieving sales quotas
* Must be able to efficiently communicate to senior management both within and outside the company
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision
* Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources
* Excellent communication skills, both verbal and written
* Proficient in use of Salesforce (SFDC) or similar CRM
* Proficient in use of all Microsoft Office applications
* Flexibility to work outside of standard 8am-5pm US time zone hour
Education/Qualifications Required
* Bachelor's Degree in Business, Marketing, Finance or related field preferred.
* Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
* Have a good understanding of the respective strengths and weaknesses of such Providers.
Work Experience Required
* Good knowledge of all Microsoft Office applications.
* Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth.
* Good knowledge of Salesforce.com or similar CRM.
* A track record of over-achieving sales quotas
Skills and Core Competencies
* Development of complex multi-component business solutions within the Technology and/or ISP industries
* Must be familiar with the unique technical requirements of IP Transit network customers.
* Thorough understanding of the underlying technologies and economics of the Internet.
* Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
* Excellent communication skills, both verbal and written
Organizational Relationships
* Must be able to efficiently communicate to senior management both within and outside the company.
* Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.
Auto-ApplyHealthcare Payer Client Relationship Manager
Mason, OH jobs
Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin.
Cognizant Technology Solutions is currently seeking a highly skilled **Healthcare Payer Client Relationship Manager** (Associate Director) who will be responsible for a growing payer client in the Mason, Ohio area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s).
The qualified candidate must live within a daily commutable distance to Mason, OH to be at the client location 4 to 5 days per week.
**Key Responsibilities**
· Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services.
· Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities.
· Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals.
· Works to grow the client relationship by identifying new business opportunities.
· Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers.
· Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
· Actively drive execution of the innovation agenda for the portfolio.
· Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals.
· Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
· End-to-end management of the account operations including account forecasting, budgeting, and overall P&L.
· Manage accountability against Measurable Revenue/Profit Growth within set timelines.
· Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry.
· The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business.
**Required Experience**
· 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm
· Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
· Strong knowledge of US healthcare, the associated technology landscape and trends
· A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business
· A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships
· Strategic thinking and confidence and ability to plan and stay the course
· Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
· Strong executive presence and gravitas
· MBA or bachelor's degree OR equivalent combination of education, training, and experience.
**Preferred Experience**
· The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain
· The candidate must be able to work in a dynamic, entrepreneurial environment
· Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts)
**Top Reasons to Join Our Team**
Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.
**Benefits**
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.
**A Good fit for the Cognizant culture**
A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.
**Work Authorization**
Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Healthcare Payer Client Relationship Manager
Mason, OH jobs
Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin.
Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Mason, Ohio area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s).
The qualified candidate must live within a daily commutable distance to Mason, OH to be at the client location 4 to 5 days per week.
Key Responsibilities
* Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services.
* Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities.
* Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals.
* Works to grow the client relationship by identifying new business opportunities.
* Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers.
* Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
* Actively drive execution of the innovation agenda for the portfolio.
* Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals.
* Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
* End-to-end management of the account operations including account forecasting, budgeting, and overall P&L.
* Manage accountability against Measurable Revenue/Profit Growth within set timelines.
* Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry.
* The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business.
Required Experience
* 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm
* Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
* Strong knowledge of US healthcare, the associated technology landscape and trends
* A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business
* A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships
* Strategic thinking and confidence and ability to plan and stay the course
* Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
* Strong executive presence and gravitas
* MBA or bachelor's degree OR equivalent combination of education, training, and experience.
Preferred Experience
* The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain
* The candidate must be able to work in a dynamic, entrepreneurial environment
* Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts)
Top Reasons to Join Our Team
Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
* Medical/Dental/Vision/Life Insurance
* Paid holidays plus Paid Time Off
* 401(k) plan and contributions
* Long-term/Short-term Disability
* Paid Parental Leave
* Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.
A Good fit for the Cognizant culture
A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.
Work Authorization
Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
* Cognizant is a global community with more than 300,000 associates around the world.
* We don't just dream of a better way - we make it happen.
* We take care of our people, clients, company, communities and climate by doing what's right.
* We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at *****************
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.