Associate Customer Service Representative
Guest service representative job in Little Rock, AR
The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities:
Handle customer inquiries and resolve issues promptly and professionally.
Analyze customer service needs and communicate effectively with service and technical departments.
Solve basic customer problems while ensuring a positive customer experience.
Frequently report to the Customer Service Manager.
Experience Level:
Level II: 3-5 years of experience in customer service or a related field.
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Therapy Customer Service Rep
Guest service representative job in Greenbrier, AR
Directly responsible for scheduling therapy patients for evaluations and treatment, processing patients' demographic, insurance, and financial information, and coordinating with therapy staff to provide efficient services to all therapy patients.
SAFETY SENSITIVE POSITION:
This position is a designated as "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
Patients/customers which Conway Regional is responsible for in providing and
supporting the delivery health care related services.
Qualifications
* High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment.
Auto-ApplyGuest Service Representative
Guest service representative job in North Little Rock, AR
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyGuest Services Representative
Guest service representative job in Little Rock, AR
To serve Nothing Bundt Cakes guests both in person and over the phone with creative
solutions in a warm and welcoming environment. Guest Service Representatives will also
perform side work duties for the crafting department, some light cleaning, and some clerical
duties.
Requirements:
Possess a strong sense of teamwork
Ability to follow instructions
Has integrity
Takes initiative
Fits the Nothing Bundt Cakes Culture
Has the ability to work well under pressure
Outgoing and friendly personality
Ability to multitask while paying special attention to detail
Strong sales ability
Genuine care of others needs
Ability to work with a sense of urgency
Responsibilities may include but are not limited to:
Abide by all NBC policies and procedures
Uphold NBC's image and brand
Assist other departments when necessary
Introduce walk-in guests to our bakery and our products with a guest tour
Assist guests with walk-in orders while using creative solutions
Suggest balloon sales, show porcelain items, and up-sell with candles and cards
Assist phone guests by placing incoming orders
Give cake presentations while performing quality control tests
Operate & balance (POS) point of sale with accuracy and efficiency
Gather guests email addresses
Keep samples available during all hours of operation
Maintaining a strong knowledge of NBC's products, prices, and promotions
Keep retail area clean, swept, neatly merchandised,
Dust all retail surfaces twice per week, including all counter tops, and POS stations
Duties assigned by crafting department such as fluffing bows and making design pieces.
Track inventory and commission sales
Auto-ApplyCustomer Service Representative/Springdale
Guest service representative job in Conway, AR
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.
Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE/Administrative Support position at our quarry in Springdale Arkansas. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures; requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, dispatch trucks as backup for other on site staff.
Job Details:
Minimum starting wage $18/hr
Full Time/ Permanent
Must be willing to work overtime
Mon-Fri, typical hours are 45-50 per week 6a-3p or 7a-4p
Occasional Saturday required
Job Requirements:
Provide friendly, professional, and thorough customer service
Take and input customer orders
Dispatch trucks for delivery of materials
Assist sales staff with customer service responsibilities
Promote team atmosphere at location and across the division
May be called upon at the discretion of Managers to perform other duties
Qualifications
High school diploma required
Previous experience CSR/dispatch a plus
Previous experience processing payroll a plus
Proficiency with Microsoft Office applications
Excellent customer service skills
Detail oriented with a high degree of accuracy with the ability to multi-task
Ability to work with minimal supervision
Excellent communication skills both oral and written
Must be able to pass a pre-employment drug screen
Must provide valid I9 documentation of worker eligibility
Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.
As a Rogers Group employee, you will have access to our competitive company perks, including:
Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
Company provided Group Life and Accidental Death & Dismemberment insurance.
Retirement 401(k) with company contribution and match at one year of service.
Company provided Short- and Long-Term Disability.
Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
Paid vacation available after 180-day probationary period and accrued based on years of service.
Annual performance-based merit increases.
Career growth/advancement opportunities.
RGI EEO Statement
An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.
All applications are accepted online at ***********************
Auto-ApplyCustomer Service Representative
Guest service representative job in Little Rock, AR
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Guest Support
Guest service representative job in North Little Rock, AR
Job DescriptionDescription:
PURPOSE
The primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the Hideaway Way, excel in the Hideaway Service Standards, have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way.
RESPONSIBILITIES
Embrace and Internalize THE WAY.
Fanatic execution of the Hideaway Service Standards and Steps of Service to every Guest.
Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere.
Obsessively maintain a clean and safe environment for the Guest and Team Members.
Quickly answer the phone and handle calls in a professional and appreciative manner.
Vigorously protect the financial interests of the Guests and Hideaway Pizza.
Always create a FUN environment.
Requirements:
REQUIREMENTS
Must be 16 years or older.
Have and maintain required licenses: Food Handlers.
Work a varied schedule, including shifts, days, holidays, doubles, positions, and events.
Follow all policies and procedures outlined in the employee handbook and job-specific training guides.
Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping.
LANGUAGE
English (required)
WORK AUTHORIZATION
United States (required)
Representative II, Customer Service Ops
Guest service representative job in Little Rock, AR
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Representative - North Little Rock
Guest service representative job in North Little Rock, AR
Arisa Health is seeking candidates to fill a Customer Service Representative position at our Springhill Outpatient clinic in North Little Rock, AR. The Customer Service Representative will schedule appointments on behalf of therapists, run reports, take co-pays and provide information directly to current and potential clients of Arisa Health. The ideal candidate will have one year of experience scheduling appointments within a medical office.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full-time, non-exempt (hourly).
Work Hours: Full time, Monday - Friday; 8:00 a.m. - 5:00 p.m.
What our Customer Service Representative will do:
Schedule appointments on behalf of therapists and proactively work to fill open spots on therapists' calendars when cancellations arise
Check clients in and out in a timely manner
Complete pre-appointment checks for clients.
Prepare and maintain client records, maintain accuracy of fee agreements, update eligibility, assessing that needed pre-certifications and authorizations are in place.
Provide timely notification of appropriate staff as needed for entry of authorizations
Provide an interactive, welcoming response to all Arisa Health inquiries for service by engaging clients in a supportive, non-judgmental way.
Work and reconcile reports within the Electronic Health Record
Work with staff on problems related to weekly reports and/or billing issues.
Answer phones, taking accurate messages and routing calls as appropriate.
Collect payments in accordance with Arisa Health payment policy and entering of payments into the Electronic Health Record
Reconcile reports within the Electronic Health Record and work with staff on problems related to weekly reports and billing issues.
What we look for in a Customer Service Representative:
High school diploma or equivalent required
Ability to multitask
Good organizational skills
Excellent written and verbal communication skills
Excellent attention to detail
Ability to work independently, establish priorities and organize workload
Problem- solving mindset
Good communication skills required
Excellent telephone skills required
Willingness and ability to alter duties to support the needs of the business
Preferred experience:
One year of experience in a medical office is preferred
What we offer our team members:
A company dedicated to transforming communities one life at a time.
A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
Ongoing training throughout your employment
Paid Time Off and Holidays throughout the year to recharge.
Company sponsored Whole Health programs designed to recharge our teams.
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities' one life at a time.
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in Cabot, AR
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Grant Pryor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Guest service representative job in Little Rock, AR
LoanMax- Customer Service Representative
Are you looking for a stable, full-time position with career potential? If so, you've come to the right place!
***We are currently hiring for our location at 8005 Geyer Springs Rd, Little Rock, AR 72209***
Incentives:
Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
Weekly Pay
Health Benefits
Paid Holidays
Vacations
Paid Time Off
Paid On-site Training
Competitive Salaries
Requirements:
Must be at least 18 years old
Must be able to work full time
Have a high school degree or equivalent
Basic computer and data entry experience
Collections experience preferred
Criminal background check
Consumer credit check
Drug screen
Primary Responsibilities:
Provide superior customer service
Loan processing
Cash handling
Collection calls
Additional duties as assigned
How to Apply:
Apply via portal on job website (please include your resume)
Note:
Resume must include employment history, employment dates, description of each position, and educational background.
Our Background
LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
Auto-ApplyCustomer Service Representative - Little Rock, AR
Guest service representative job in Little Rock, AR
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in Little Rock, AR
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in Little Rock, AR
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Licensing paid by agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Guest service representative job in Little Rock, AR
Job Description
STALEY ELECTRIC - CUSTOMER SERVICE REPRESENTATIVE Staley Electric is an award-winning electrical service company and has been serving Arkansas residents and businesses since 1951. Our customers are the heart of Staley, so we need a person that works well with others and enjoys working in various environments. At Staley, be part of a team where you are trusted and recognized for your professional ability. Your ability “to show extraordinary care” to your work, our customers and each other is paramount to your success at Staley.
Why Staley
Competitive pay + benefits
Paid training and career growth
Family-owned, values-driven company culture
We're looking for a friendly and dependable Customer Service Representative (CSR) to be the first point of contact for our customers.
What You'll Do
Answer calls and assist customers with scheduling and questions
Work with dispatch to schedule and dispatch service calls using our service software.
Support sales and service team goals by identifying opportunities for memberships, upgrades, or additional services.
Maintain knowledge of Staley Electric's services, policies, and promotions to better assist customers.
Provide outstanding customer experiences every time
What We're Looking For
Previous customer service, administrative, or dispatcher experience (electrical/HVAC/plumbing industry preferred but not required).
Strong communication and active listening skills, both verbal and written.
Ability to multi-task, prioritize, and remain calm under pressure in a fast-paced environment.
Proficiency with Microsoft Office Suite; experience with ServiceTitan or similar dispatch/billing software a plus.
High school diploma or equivalent (college or vocational training preferred).
Positive, team-oriented attitude with a focus on problem solving.
This is a Safety Sensitive position per Act 593 of 2017.
Staley Electric is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other legally protected status.
📞 If you're ready to bring your “YES!” attitude and grow with a company that values Trust, Agility, Loyalty, Excellence, and Stewardship, we'd love to hear from you!
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Customer Service Representative - State Farm Agent Team Member
Guest service representative job in Little Rock, AR
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Pat Frizzell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
CSR Customer Service Representative
Guest service representative job in Russellville, AR
The Customer Service Representative (CSR) plays a vital role in the daily operations of our Sunoco APlus location. Reporting directly to the Store Manager, the CSR is responsible for delivering exceptional customer service, maintaining store cleanliness, supporting inventory control, and executing company standards in daily operations. This is a frontline position for individuals who take pride in their work, stay organized, and thrive in a fast-paced retail environment.
Key Responsibilities:
Customer Engagement & Sales
Deliver best-in-class service to every customer, every time.
Proactively assist customers with purchases and upsell where appropriate.
Respond to customer concerns or issues in a professional and solution-focused manner.
Operational Excellence
Maintain clean, safe, and organized store conditions inside and out.
Restock merchandise, track low inventory, and assist with inventory management.
Ensure all signage, promotional displays, and pricing are accurate and current.
Follow all procedures for shift close-outs, including cash drawer reconciliation and end-of-day reporting.
Compliance & Safety
Adhere strictly to all company policies and procedures, including cash handling.
Follow procedures for checking in vendor deliveries and verifying invoice accuracy.
Report any safety hazards, maintenance issues, or suspicious activity immediately.
Team Support & Development
Provide training support to new hires as requested.
Collaborate with the Store Manager and fellow team members to improve operations.
Submit product feedback and customer suggestions to management.
Other Duties
Participate in promotional activities, store resets, and seasonal transitions.
Accept job applications from potential candidates and forward to management.
Take initiative to step into any task that supports store success.
Qualifications:
High school diploma or GED preferred.
Prior retail or customer service experience is a plus.
Must have a reliable form of transportation and consistent punctuality.
Flexible schedule including weekends, evenings, and holidays.
Strong communication and interpersonal skills.
Organized, self-motivated, and willing to take initiative.
Basic computer skills (POS system familiarity is helpful).
Work Environment:
Retail convenience store environment.
Ability to stand for extended periods and lift up to 25 lbs.
Must be able to handle changing priorities with composure and professionalism.
About New Arrival Tikova C-Stores
New Arrival is the frontline retail brand of Tikova C-Stores LLC, a fast-growing operator of high-performance fuel and convenience locations. We believe in building opportunity from the ground upempowering our team, elevating our stores, and delivering a great customer experience, every time.
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
1+ year of experience in the retail industry
18 years or older
At least high school diploma or equivalent or higher
Retail skills: point of sale (POS) operation
Retail skills: customer service
Retail skills: restocking
Retail skills: taking inventory
Front Desk Agent
Guest service representative job in Maumelle, AR
Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Coordinates guest room maintenance work with the engineering and maintenance division.
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check-outs and handles monetary transactions.
Maintains customers privacy.
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.
Front Desk Associate
Guest service representative job in Little Rock, AR
Job DescriptionGenesis Health Clubs is now hiring Desk Associate at all three Little Rock locations. This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
Duties and Responsibilities:
Executes procedures as outlined by front desk manual
Answer phones, take messages and transfer calls
Knowledgeable of Clubs amenities and surroundings
Communicates kindly and sincerely using members name
Attends all staff and club meetings and events
Establish and maintain professional relationships with members and staff
Ensures front desk is clean, maintained and organized at all times
Ability to respond quickly and appropriately to emergency situations
Expectations:
Present a professional demeanor at all times when representing the Genesis Health Clubs
Provide input in developing strategies to support club goals and objectives
Ability to respond to common inquiries or complaints from members
Job Requirements:
Available to work weekends and evenings and holidays
Must hold current CPR certification or obtain within 60 days of start date
Ability to work well with others
Experience in cash handling and credit cards
Customer service abilities
Physical Requirements:
Ability to stand for long periods of time
Ability to lift up to 35 pounds
Ability to communicate with guests and other associates, including reading, writing and speaking
Customer Service / Sales Representative
Guest service representative job in Russellville, AR
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.