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Guest service representative jobs in Conway, AR

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  • Associate Customer Service Representative

    All Lines Technology 3.3company rating

    Guest service representative job in Little Rock, AR

    The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities: Handle customer inquiries and resolve issues promptly and professionally. Analyze customer service needs and communicate effectively with service and technical departments. Solve basic customer problems while ensuring a positive customer experience. Frequently report to the Customer Service Manager. Experience Level: Level II: 3-5 years of experience in customer service or a related field. Powered by JazzHR TcUYayhsyd
    $26k-33k yearly est. 4d ago
  • Therapy Customer Service Rep

    Conway Regional Medical Center 4.6company rating

    Guest service representative job in Greenbrier, AR

    Directly responsible for scheduling therapy patients for evaluations and treatment, processing patients' demographic, insurance, and financial information, and coordinating with therapy staff to provide efficient services to all therapy patients. SAFETY SENSITIVE POSITION: This position is a designated as "Safety Sensitive Position" under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to Patients/customers which Conway Regional is responsible for in providing and supporting the delivery health care related services. Qualifications * High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment.
    $22k-28k yearly est. Auto-Apply 4d ago
  • Guest Service Representative

    Courtyard By Marriott North Little Rock, Ar

    Guest service representative job in North Little Rock, AR

    Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $17k-23k yearly est. Auto-Apply 60d+ ago
  • Guest Services Representative

    Little Rock 3.5company rating

    Guest service representative job in Little Rock, AR

    To serve Nothing Bundt Cakes guests both in person and over the phone with creative solutions in a warm and welcoming environment. Guest Service Representatives will also perform side work duties for the crafting department, some light cleaning, and some clerical duties. Requirements: Possess a strong sense of teamwork Ability to follow instructions Has integrity Takes initiative Fits the Nothing Bundt Cakes Culture Has the ability to work well under pressure Outgoing and friendly personality Ability to multitask while paying special attention to detail Strong sales ability Genuine care of others needs Ability to work with a sense of urgency Responsibilities may include but are not limited to: Abide by all NBC policies and procedures Uphold NBC's image and brand Assist other departments when necessary Introduce walk-in guests to our bakery and our products with a guest tour Assist guests with walk-in orders while using creative solutions Suggest balloon sales, show porcelain items, and up-sell with candles and cards Assist phone guests by placing incoming orders Give cake presentations while performing quality control tests Operate & balance (POS) point of sale with accuracy and efficiency Gather guests email addresses Keep samples available during all hours of operation Maintaining a strong knowledge of NBC's products, prices, and promotions Keep retail area clean, swept, neatly merchandised, Dust all retail surfaces twice per week, including all counter tops, and POS stations Duties assigned by crafting department such as fluffing bows and making design pieces. Track inventory and commission sales
    $19k-24k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative/Springdale

    The Rogers Company 4.8company rating

    Guest service representative job in Conway, AR

    Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE/Administrative Support position at our quarry in Springdale Arkansas. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures; requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, dispatch trucks as backup for other on site staff. Job Details: Minimum starting wage $18/hr Full Time/ Permanent Must be willing to work overtime Mon-Fri, typical hours are 45-50 per week 6a-3p or 7a-4p Occasional Saturday required Job Requirements: Provide friendly, professional, and thorough customer service Take and input customer orders Dispatch trucks for delivery of materials Assist sales staff with customer service responsibilities Promote team atmosphere at location and across the division May be called upon at the discretion of Managers to perform other duties Qualifications High school diploma required Previous experience CSR/dispatch a plus Previous experience processing payroll a plus Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task Ability to work with minimal supervision Excellent communication skills both oral and written Must be able to pass a pre-employment drug screen Must provide valid I9 documentation of worker eligibility Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment. As a Rogers Group employee, you will have access to our competitive company perks, including: Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution. Company provided Group Life and Accidental Death & Dismemberment insurance. Retirement 401(k) with company contribution and match at one year of service. Company provided Short- and Long-Term Disability. Paid Holiday's including Christmas shutdown between Christmas and New Years Day. Paid vacation available after 180-day probationary period and accrued based on years of service. Annual performance-based merit increases. Career growth/advancement opportunities. RGI EEO Statement An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status. All applications are accepted online at ***********************
    $18 hourly Auto-Apply 23d ago
  • Customer Service Representative

    Andre Pendleton-State Farm Agency 4.3company rating

    Guest service representative job in Little Rock, AR

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $27k-34k yearly est. 25d ago
  • Guest Support

    Hideaway Pizza 3.4company rating

    Guest service representative job in North Little Rock, AR

    Job DescriptionDescription: PURPOSE The primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the Hideaway Way, excel in the Hideaway Service Standards, have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way. RESPONSIBILITIES Embrace and Internalize THE WAY. Fanatic execution of the Hideaway Service Standards and Steps of Service to every Guest. Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere. Obsessively maintain a clean and safe environment for the Guest and Team Members. Quickly answer the phone and handle calls in a professional and appreciative manner. Vigorously protect the financial interests of the Guests and Hideaway Pizza. Always create a FUN environment. Requirements: REQUIREMENTS Must be 16 years or older. Have and maintain required licenses: Food Handlers. Work a varied schedule, including shifts, days, holidays, doubles, positions, and events. Follow all policies and procedures outlined in the employee handbook and job-specific training guides. Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping. LANGUAGE English (required) WORK AUTHORIZATION United States (required)
    $20k-26k yearly est. 12d ago
  • Representative II, Customer Service Ops

    Cardinal Health 4.4company rating

    Guest service representative job in Little Rock, AR

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 1d ago
  • Customer Service Representative - North Little Rock

    Arisa Health

    Guest service representative job in North Little Rock, AR

    Arisa Health is seeking candidates to fill a Customer Service Representative position at our Springhill Outpatient clinic in North Little Rock, AR. The Customer Service Representative will schedule appointments on behalf of therapists, run reports, take co-pays and provide information directly to current and potential clients of Arisa Health. The ideal candidate will have one year of experience scheduling appointments within a medical office. Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties. This position is classified as full-time, non-exempt (hourly). Work Hours: Full time, Monday - Friday; 8:00 a.m. - 5:00 p.m. What our Customer Service Representative will do: Schedule appointments on behalf of therapists and proactively work to fill open spots on therapists' calendars when cancellations arise Check clients in and out in a timely manner Complete pre-appointment checks for clients. Prepare and maintain client records, maintain accuracy of fee agreements, update eligibility, assessing that needed pre-certifications and authorizations are in place. Provide timely notification of appropriate staff as needed for entry of authorizations Provide an interactive, welcoming response to all Arisa Health inquiries for service by engaging clients in a supportive, non-judgmental way. Work and reconcile reports within the Electronic Health Record Work with staff on problems related to weekly reports and/or billing issues. Answer phones, taking accurate messages and routing calls as appropriate. Collect payments in accordance with Arisa Health payment policy and entering of payments into the Electronic Health Record Reconcile reports within the Electronic Health Record and work with staff on problems related to weekly reports and billing issues. What we look for in a Customer Service Representative: High school diploma or equivalent required Ability to multitask Good organizational skills Excellent written and verbal communication skills Excellent attention to detail Ability to work independently, establish priorities and organize workload Problem- solving mindset Good communication skills required Excellent telephone skills required Willingness and ability to alter duties to support the needs of the business Preferred experience: One year of experience in a medical office is preferred What we offer our team members: A company dedicated to transforming communities one life at a time. A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. Ongoing training throughout your employment Paid Time Off and Holidays throughout the year to recharge. Company sponsored Whole Health programs designed to recharge our teams. Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities' one life at a time.
    $25k-32k yearly est. 30d ago
  • Customer Service Representative - State Farm Agent Team Member

    Grant Pryor-State Farm Agent

    Guest service representative job in Cabot, AR

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Grant Pryor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-32k yearly est. 9d ago
  • Customer Service Representative

    Select Mgmt

    Guest service representative job in Little Rock, AR

    LoanMax- Customer Service Representative Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! ***We are currently hiring for our location at 8005 Geyer Springs Rd, Little Rock, AR 72209*** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays! Weekly Pay Health Benefits Paid Holidays Vacations Paid Time Off Paid On-site Training Competitive Salaries Requirements: Must be at least 18 years old Must be able to work full time Have a high school degree or equivalent Basic computer and data entry experience Collections experience preferred Criminal background check Consumer credit check Drug screen Primary Responsibilities: Provide superior customer service Loan processing Cash handling Collection calls Additional duties as assigned How to Apply: Apply via portal on job website (please include your resume) Note: Resume must include employment history, employment dates, description of each position, and educational background. Our Background LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
    $25k-32k yearly est. Auto-Apply 7d ago
  • Customer Service Representative - Little Rock, AR

    Kedia Corporation

    Guest service representative job in Little Rock, AR

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-32k yearly est. 19h ago
  • Customer Service Representative - State Farm Agent Team Member

    Justin Terry-State Farm Agent

    Guest service representative job in Little Rock, AR

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-32k yearly est. 23d ago
  • Customer Service Representative - State Farm Agent Team Member

    Dennis Bost-State Farm Agent

    Guest service representative job in Little Rock, AR

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Licensing paid by agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-32k yearly est. 28d ago
  • Customer Service Representative

    Staley Electric

    Guest service representative job in Little Rock, AR

    Job Description STALEY ELECTRIC - CUSTOMER SERVICE REPRESENTATIVE Staley Electric is an award-winning electrical service company and has been serving Arkansas residents and businesses since 1951. Our customers are the heart of Staley, so we need a person that works well with others and enjoys working in various environments. At Staley, be part of a team where you are trusted and recognized for your professional ability. Your ability “to show extraordinary care” to your work, our customers and each other is paramount to your success at Staley. Why Staley Competitive pay + benefits Paid training and career growth Family-owned, values-driven company culture We're looking for a friendly and dependable Customer Service Representative (CSR) to be the first point of contact for our customers. What You'll Do Answer calls and assist customers with scheduling and questions Work with dispatch to schedule and dispatch service calls using our service software. Support sales and service team goals by identifying opportunities for memberships, upgrades, or additional services. Maintain knowledge of Staley Electric's services, policies, and promotions to better assist customers. Provide outstanding customer experiences every time What We're Looking For Previous customer service, administrative, or dispatcher experience (electrical/HVAC/plumbing industry preferred but not required). Strong communication and active listening skills, both verbal and written. Ability to multi-task, prioritize, and remain calm under pressure in a fast-paced environment. Proficiency with Microsoft Office Suite; experience with ServiceTitan or similar dispatch/billing software a plus. High school diploma or equivalent (college or vocational training preferred). Positive, team-oriented attitude with a focus on problem solving. This is a Safety Sensitive position per Act 593 of 2017. Staley Electric is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other legally protected status. 📞 If you're ready to bring your “YES!” attitude and grow with a company that values Trust, Agility, Loyalty, Excellence, and Stewardship, we'd love to hear from you! Powered by JazzHR YuIPXoguhv
    $25k-32k yearly est. 8d ago
  • Customer Service Representative - State Farm Agent Team Member

    Pat Frizzell-State Farm Agent

    Guest service representative job in Little Rock, AR

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Pat Frizzell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-32k yearly est. 23d ago
  • CSR Customer Service Representative

    Sunoco Aplus

    Guest service representative job in Russellville, AR

    The Customer Service Representative (CSR) plays a vital role in the daily operations of our Sunoco APlus location. Reporting directly to the Store Manager, the CSR is responsible for delivering exceptional customer service, maintaining store cleanliness, supporting inventory control, and executing company standards in daily operations. This is a frontline position for individuals who take pride in their work, stay organized, and thrive in a fast-paced retail environment. Key Responsibilities: Customer Engagement & Sales Deliver best-in-class service to every customer, every time. Proactively assist customers with purchases and upsell where appropriate. Respond to customer concerns or issues in a professional and solution-focused manner. Operational Excellence Maintain clean, safe, and organized store conditions inside and out. Restock merchandise, track low inventory, and assist with inventory management. Ensure all signage, promotional displays, and pricing are accurate and current. Follow all procedures for shift close-outs, including cash drawer reconciliation and end-of-day reporting. Compliance & Safety Adhere strictly to all company policies and procedures, including cash handling. Follow procedures for checking in vendor deliveries and verifying invoice accuracy. Report any safety hazards, maintenance issues, or suspicious activity immediately. Team Support & Development Provide training support to new hires as requested. Collaborate with the Store Manager and fellow team members to improve operations. Submit product feedback and customer suggestions to management. Other Duties Participate in promotional activities, store resets, and seasonal transitions. Accept job applications from potential candidates and forward to management. Take initiative to step into any task that supports store success. Qualifications: High school diploma or GED preferred. Prior retail or customer service experience is a plus. Must have a reliable form of transportation and consistent punctuality. Flexible schedule including weekends, evenings, and holidays. Strong communication and interpersonal skills. Organized, self-motivated, and willing to take initiative. Basic computer skills (POS system familiarity is helpful). Work Environment: Retail convenience store environment. Ability to stand for extended periods and lift up to 25 lbs. Must be able to handle changing priorities with composure and professionalism. About New Arrival Tikova C-Stores New Arrival is the frontline retail brand of Tikova C-Stores LLC, a fast-growing operator of high-performance fuel and convenience locations. We believe in building opportunity from the ground upempowering our team, elevating our stores, and delivering a great customer experience, every time. Required qualifications: Legally authorized to work in the United States Preferred qualifications: 1+ year of experience in the retail industry 18 years or older At least high school diploma or equivalent or higher Retail skills: point of sale (POS) operation Retail skills: customer service Retail skills: restocking Retail skills: taking inventory
    $25k-32k yearly est. 60d+ ago
  • Front Desk Agent

    G & G Hospitality

    Guest service representative job in Maumelle, AR

    Maintains an inventory of vacancies, reservations and room assignments. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Knows room locations, types of rooms available, and room rates. Registers arriving guests and assigns rooms. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Coordinates guest room maintenance work with the engineering and maintenance division. Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. Knows daily activities and meetings taking place in the hotel. Reports any unusual occurrences or requests to the manager or assistant manager. Manages and resolves all guest complaints in a professional and courteous manner. Processes guest check-outs and handles monetary transactions. Maintains customers privacy. Maintains a high level of professional appearance and demeanor. Performs other duties as assigned.
    $23k-28k yearly est. 60d+ ago
  • Front Desk Associate

    Genesis Health Clubs 3.8company rating

    Guest service representative job in Little Rock, AR

    Job DescriptionGenesis Health Clubs is now hiring Desk Associate at all three Little Rock locations. This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and surroundings Communicates kindly and sincerely using members name Attends all staff and club meetings and events Establish and maintain professional relationships with members and staff Ensures front desk is clean, maintained and organized at all times Ability to respond quickly and appropriately to emergency situations Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Ability to respond to common inquiries or complaints from members Job Requirements: Available to work weekends and evenings and holidays Must hold current CPR certification or obtain within 60 days of start date Ability to work well with others Experience in cash handling and credit cards Customer service abilities Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds Ability to communicate with guests and other associates, including reading, writing and speaking
    $21k-28k yearly est. 18d ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Guest service representative job in Russellville, AR

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-32k yearly est. 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Conway, AR?

The average guest service representative in Conway, AR earns between $15,000 and $26,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Conway, AR

$20,000

What are the biggest employers of Guest Service Representatives in Conway, AR?

The biggest employers of Guest Service Representatives in Conway, AR are:
  1. Nothing Bundt Cakes
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