Store Manager jobs at H-E-B

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 420 stores throughout Texas and Mexico, with annual sales generating over $38 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts and outstanding service. As an eStore Manager, you - ll oversee total operation of an H-E-B eStore, including Customer and Partner relations and financial performance. You - ll apply your total Store knowledge collaborate Store-wide to provide the best Customer experience. You - ll manage overall eStore direction, coordination, and evaluation of business needs. Once you - re eligible, you - ll become an Owner in the company, so we - re looking for commitment, hard work, and focus on quality and Customer service. - Partner-owned - means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE - commitment to work hard to make sure your Customers and Partners feel appreciated and respected? HEAD FOR BUSINESS - know-how to combine first-class customer service and merchandising / selling to think for the customer? PASSION FOR RESULTS - drive to meet goals and influence total Store sales while delivering a great customer experience? We are looking for: * someone who can lead, influence people / results, and run strategic processes / operations in a fast-paced environment * someone passionate about serving digital and internal customers What is the work? Management: * Spends majority of time using independent judgment making employment-related and business decisions, or recommending such decisions (e.g., product- / department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, resolving Partner-related matters) * Supervises / coaches / develops / trains eCommerce team; builds relationships by fostering teamwork; ensures Partners, Leads, and Secondary Managers receive designated training * Drives overall eStore productivity; manages individual Partner productivity; effectively manages eStore hours based on demand needs; ensures appropriate staffing levels; adjusts as needed to meet operating ratio targets * Monitors process excellence and provides feedback, guidance, and praise as needed * Tracks / anticipates orders and Partners issues; research / analyzes existing or potential process breakdowns; works with appropriate Partners to identify and solve problems * Communicates continuously with Store Partners, offsite fulfillment leaders, and Home -Delivery providers on daily shift events / concerns; communicates feedback and influences potential solutions on current process / opportunities, including technology, to Regional or Corporate Leadership; shares best practices with other eStores that benefit the department overall * Ensures H-E-B eCommerce-related Standard Operating Procedures (SOPs) are executed to enhance the customer experience (e.g., maximizing productivity, quality, accurate order selection, on-time home deliveries, on-time curbside deliveries, store audits) * Reviews / approves all daily, weekly, and monthly paperwork for eCommerce transactions relevant to eStore (e.g., EBT, Hospitality at Curb); reviews / maintains all eCommerce retail control paperwork * Monitors / manages potential shrink * Educates Store Leaders and peers on eCommerce processes, customer habits, and impacting eCommerce results * Operates with a total Store, team-centric mindset; builds relationships throughout and outside the store Sales / Strategy: * Serves as eCommerce business expert on website, Home Delivery, pricing, competition, upcoming enhancements, etc. * Communicates / executes Company initiatives at Store level * Accurately plans holidays and competitive activity to maximize sales; communicates holiday plans and push items to Store departments; collaborates on Store-wide preparation * Reviews / analyzes financial Store reports to formulate strategies to grow / improve the business * Develops sales growth plans that include improving customer experience and community outreach Food Safety / Sanitation: * Ensures compliance with all federal, state, H-E-B regulations / standards of product freshness, food safety, and sanitation * Ensures highest level of quality and presentation in products and services * Ensures facility and equipment are properly maintained and in good repair Customer Service: * Offers / role models / coaches on superior customer service; develops a strong team that is passionate about an A+ Customer Experience, including hospitality, accuracy, quality, efficiency, in-stocks / substitutions, and wait times * Listens / shows sensitivity to Partner and Customer concerns; handles issues professionally and effectively; uses Hospitality at Curb as appropriate; identifies and addresses underlying root cause * Monitors dashboard to expedite customer throughput * Creates processes to ensure Customers needing support are contacted and helped in a timely manner * Provides base customer support for website issues and problem-solving for customer ordering issues if possible What is your background? * Minimum age 18 (mandatory) * Education from a college or technical school, or high school diploma or equivalent * 1+ years of related experience * Experience related to retail management, eCommerce, food service management, or in-store shopping * Completion of School of Retail Management (SORM) Do you have what it takes to be a fit as an H-E-B eStore Manager? * Expert knowledge of H-E-B guidelines and procedures * Knowledge of H-E-B and government food-safety regulations * Strong understanding of total in-store operations, inventory, and in-depth knowledge of fresh departments (Market, Produce, Seafood, Deli, Bakery, and seasonal merchandise transitions) * Understanding of product integrity, quality, and accuracy * Expert interviewing, interpersonal, and communication skills * Organization and planning skills * Computer skills, including basic browser troubleshooting, MS Office (Word, Excel), and H-E-B systems * Ability to influence with a team- / Customer-centric mindset * Ability to manage multiple priorities, shift focus between tasks, and delegate effectively * Ability to handle stressful situations and decisions that impact business, Partners, and Customers * Ability to stay current on surrounding community events that impact customer needs Can you - * Function in a fast-paced work environment that requires detailed work and precision * Work with customers, and stay attentive to their needs * Constantly* walk, reach at waist * Frequently grasp * Occasionally sit, stand, reach at overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, perform fine motor movements, push / pull with arms * Occasionally be exposed to cold conditions, wet conditions, ambient temperature, and loud noises * Demonstrate the ability to lift 55 lbs., and manage in excess of 55 lbs. * While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners - responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 02-2024

Responsible for contributing to the definition, development, and execution of the Standard Operations Procedures (SOP) for various aspects of Retail, Supply Chain, Delivery, and Operational Program Support. Ensures the stores and Operational Areas understand, implement, and adhere to company policies and procedures. Monitors local operations, identifying patterns, trends, and areas for improvement, working with cross-Operational Area and Store Support stakeholders to ensure local consideration in broader initiatives and programs. Supports communication and training strategy with Operational Area Leaders, Store Leadership, Team Leadership and Team Members in SOP implementation and execution. This role will be expected to be onsite in stores or our Austin Office five days a week and must be willing to travel up to 50% of the time. Responsibilities: Provides Retail Operations support within all international areas. Responsible for the design, creation, and execution of new processes and SOPs to ensure optimal operational performance (ex. Including labor efficiency, shrink, etc.) Responsible for the upkeep of current processes and SOPs to ensure optimal operational performance. Responsible for viability of Store Process including identifying gaps where process needs to be defined. Responsible for operational goals in projects and/or programs where the strategy may not yet be defined. Establishes workflows, SLAs, and operational excellence mechanisms. Develops SOP training content for Store Process. Provides strategic insight for processes to support initiatives launching in the UK and CAN. Analyzes recurrent and systemic issues, performing root cause analyses and driving sustainable resolution strategies. Monitors process health, KPI's, and outcomes for total UK and CAN market. Determines areas for continuous improvement. Addresses and resolves issues raised by Team Members, Operational Areas, and other Store Support stakeholders. Communicates, represents, and upholds the WFM core values and business philosophy to Team Members and vendor/supply partners. Skills: Strong understanding of the core retail functions, including strategy, financial planning, assortment planning, promotional planning, and pricing. Strong understanding of supplier, distributor, and logistics processes and key performance indicators. Strong financial and analytical skills. Strong understanding of the WFM customer trends, buying behavior, and the evolving competitive landscape. Strong written and verbal communication skills. Ability to write concise, organized, and consistent process documents. Uses expertise to determine solutions to complex problems with high impact to the business. Anticipates need for process improvement, effectively implements solutions. Comfortable representing the business as a subject matter expert on cross organizational projects. Advanced knowledge of Microsoft Office, project management, and workflow management software preferred. Conveys and/or consults on issues of moderate to significant complexity. Guides others in resolving complex issues in specialized area based on existing solutions/procedures. Regularly interacts with colleagues and third-party representatives up to the senior leadership level. Provides process and policy advice to Team Members and vendors/suppliers. Provides guidance to less experienced Team Members. Consults with and advises senior-level stakeholders and leaders, internally and externally. Expert understanding of standard project management methodologies and requirements. Expert ability to plan, estimate, organize, and monitor projects. Advanced ability to oversee and advise on project management issues and assist with overcoming barriers. Expert ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder deadlines. Leverages vendor, supplier, customer, market, and industry understanding to drive Operational Program Support-related decisions and recommendations. Demonstrates exceptional knowledge of the WFM product mix, supply base, and retail operations. Requirements: Must be willing to travel up to 50% of the time to all destinations within the UK, Canada, and the United States. Must be onsite in stores or Austin Office five days a week. Education & Experience: BA/BS degree and 6-8 years' relevant experience OR equivalent combination of education and relevant experience. Additional Job Description Job Title Default Restrict to Country Management Level Team Member Job Family Retail Operations Job Category Direct Job Classifications 2 - Professionals (International Standard Classification of Occupations (ISCO-08)) Work Shift Required No Public Job Yes Referral Payment Plan The wage range for this position is $100,244.00-$170,415.00 Annual, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Additional Considerations (if any): * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Assistant Night Stock Department Manager Department: Grocery FLSA: Non-Exempt General Function Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Assists in supervising Night Stock employees. Ensures the trucks are unloaded and merchandise is stocked and stored in an appropriate and orderly manner. Core Competencies * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Night Stock Department Manager Positions that Report to you: Night Stock Employees Primary Duties and Responsibilities * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. * Makes an effort to learn customers' names and to address them by name whenever possible. * Assists customers by: (examples include): * Escorting them to the products they are looking for. * Securing products that are out of reach. * Loading or unloading heavy items. * Making note of and passing along customer suggestions or requests. * Performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Orders products from warehouse; pre-orders, orders from grocery to dock, pre-orders for grocery, non-foods, and supplies; orders for departments from the lists provided by department and frozen; walks store and reviews for needs; prepares per-orders and orders them, coordinates work with assistant managers, and assigns duties to part time employees. * Supervises night stock crew; assigns work duties and holds consultations with employees. * Supervises and directs assistant managers, departments, and custodian crews. * Reviews RPM system; set up, inventory each section of sub dock, understock and back stocks, sets triggers for reordering, maintenance on system, removes damage and mix picks, removes inventory used by departments from grocery, and generates order and reviews it. * Unloads trucks and breaks down pallets; pulls pallets to back room, breaks down pallets to match up with the aisle, sorts items from pallets to like items from the warehouse as necessary. * Checks in vendor deliveries piece by piece (example: pop, bread, chips, etc.). * Supervises drop shipment and direct store deliveries. * Writes schedule for night stock. * Monitors time-off requests, vacation requests, and sick call-ins. * Reviews and monitors weekly overtime hours. * Trains new employees for facing pull downs, order tags, UPC's, checking, sacking, stocking, etc. * Trains new employees on handling registers, * Customer Service, and department services. * Monitors productivity and reviews individually with crew members. * Understands and troubleshoots the repair of store equipment including electrical and cash register systems, coolers and compressors, machine room, display cases, etc. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. Secondary Duties and Responsibilities * Runs back stock and understock; cereal, paper, juice, fills holes as needed. * Assists with customer service; check out, checking, sacking, and carry outs; customer service; cash accountability, day end reports, closes registers; opens registers for new days business; handles and satisfies customer issues in person and on phone. * Meets with crew members weekly or as needed. * Sets and resets new items and tags, and prices as needed. * Sets in-store specials for prior ad items; sets the price using cost plus percentage for the section (or leave it as the ad price); tags items and raises prices when supply is gone. * Supervises produce and frozen food trucks while unloading, ensures items are put in proper coolers. * Assists in other areas of store as needed. * Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics * Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. * Must be able to solve arithmetic calculations involving fractions, decimals, and percentages. * Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people. Education and Experience * High school diploma or equivalent experience. * Three to five years of similar or related work experience. Supervisory Responsibilities (Direct Reports) * Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others. * Selects new employees and acts on employee problems. * Has the authority to recommend the transferring/promoting, disciplining, and discharging of employees, along with recommending salary increases. Physical Requirements * Must be able to physically perform heavy work, including exerting up to 100 pounds of force occasionally, as well as in excess of 100 pounds of force to move objects. * Visual requirements include: ability to see detail at near range with or without correction. * Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking, reaching, handling, grasping, feeling talking, hearing and repetitive motions. Working Conditions This position is occasionally exposed to noise, vibrations, equipment movement hazard, chemicals/solvents, and frequently exposed to dirt. Equipment Used to Perform Job Computer, compressor, RPM system, power jack, compactor, check register, forklift, scales, Tomra machines, two wheeler, and box cutter. Financial Responsibility Cash registers, pre-orders and regular orders, inventory, RPM system and its orders, pricing items/books, and received deliveries. Contacts This position has daily contact with suppliers/vendors and customers. The anticipated hourly starting wage for this position is $15.50 to $19.50 depending on experience. For information on company benefits visit Benefits | Hy-Vee. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 420 stores throughout Texas and Mexico, with annual sales generating over $38 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts and outstanding service. As an eStore Manager, you - ll oversee total operation of an H-E-B eStore, including Customer and Partner relations and financial performance. You - ll apply your total Store knowledge collaborate Store-wide to provide the best Customer experience. You - ll manage overall eStore direction, coordination, and evaluation of business needs. Once you - re eligible, you - ll become an Owner in the company, so we - re looking for commitment, hard work, and focus on quality and Customer service. - Partner-owned - means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE - commitment to work hard to make sure your Customers and Partners feel appreciated and respected? HEAD FOR BUSINESS - know-how to combine first-class customer service and merchandising / selling to think for the customer? PASSION FOR RESULTS - drive to meet goals and influence total Store sales while delivering a great customer experience? We are looking for: * someone who can lead, influence people / results, and run strategic processes / operations in a fast-paced environment * someone passionate about serving digital and internal customers What is the work? Management: * Spends majority of time using independent judgment making employment-related and business decisions, or recommending such decisions (e.g., product- / department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, resolving Partner-related matters) * Supervises / coaches / develops / trains eCommerce team; builds relationships by fostering teamwork; ensures Partners, Leads, and Secondary Managers receive designated training * Drives overall eStore productivity; manages individual Partner productivity; effectively manages eStore hours based on demand needs; ensures appropriate staffing levels; adjusts as needed to meet operating ratio targets * Monitors process excellence and provides feedback, guidance, and praise as needed * Tracks / anticipates orders and Partners issues; research / analyzes existing or potential process breakdowns; works with appropriate Partners to identify and solve problems * Communicates continuously with Store Partners, offsite fulfillment leaders, and Home -Delivery providers on daily shift events / concerns; communicates feedback and influences potential solutions on current process / opportunities, including technology, to Regional or Corporate Leadership; shares best practices with other eStores that benefit the department overall * Ensures H-E-B eCommerce-related Standard Operating Procedures (SOPs) are executed to enhance the customer experience (e.g., maximizing productivity, quality, accurate order selection, on-time home deliveries, on-time curbside deliveries, store audits) * Reviews / approves all daily, weekly, and monthly paperwork for eCommerce transactions relevant to eStore (e.g., EBT, Hospitality at Curb); reviews / maintains all eCommerce retail control paperwork * Monitors / manages potential shrink * Educates Store Leaders and peers on eCommerce processes, customer habits, and impacting eCommerce results * Operates with a total Store, team-centric mindset; builds relationships throughout and outside the store Sales / Strategy: * Serves as eCommerce business expert on website, Home Delivery, pricing, competition, upcoming enhancements, etc. * Communicates / executes Company initiatives at Store level * Accurately plans holidays and competitive activity to maximize sales; communicates holiday plans and push items to Store departments; collaborates on Store-wide preparation * Reviews / analyzes financial Store reports to formulate strategies to grow / improve the business * Develops sales growth plans that include improving customer experience and community outreach Food Safety / Sanitation: * Ensures compliance with all federal, state, H-E-B regulations / standards of product freshness, food safety, and sanitation * Ensures highest level of quality and presentation in products and services * Ensures facility and equipment are properly maintained and in good repair Customer Service: * Offers / role models / coaches on superior customer service; develops a strong team that is passionate about an A+ Customer Experience, including hospitality, accuracy, quality, efficiency, in-stocks / substitutions, and wait times * Listens / shows sensitivity to Partner and Customer concerns; handles issues professionally and effectively; uses Hospitality at Curb as appropriate; identifies and addresses underlying root cause * Monitors dashboard to expedite customer throughput * Creates processes to ensure Customers needing support are contacted and helped in a timely manner * Provides base customer support for website issues and problem-solving for customer ordering issues if possible What is your background? * Minimum age 18 (mandatory) * Education from a college or technical school, or high school diploma or equivalent * 1+ years of related experience * Experience related to retail management, eCommerce, food service management, or in-store shopping * Completion of School of Retail Management (SORM) Do you have what it takes to be a fit as an H-E-B eStore Manager? * Expert knowledge of H-E-B guidelines and procedures * Knowledge of H-E-B and government food-safety regulations * Strong understanding of total in-store operations, inventory, and in-depth knowledge of fresh departments (Market, Produce, Seafood, Deli, Bakery, and seasonal merchandise transitions) * Understanding of product integrity, quality, and accuracy * Expert interviewing, interpersonal, and communication skills * Organization and planning skills * Computer skills, including basic browser troubleshooting, MS Office (Word, Excel), and H-E-B systems * Ability to influence with a team- / Customer-centric mindset * Ability to manage multiple priorities, shift focus between tasks, and delegate effectively * Ability to handle stressful situations and decisions that impact business, Partners, and Customers * Ability to stay current on surrounding community events that impact customer needs Can you - * Function in a fast-paced work environment that requires detailed work and precision * Work with customers, and stay attentive to their needs * Constantly* walk, reach at waist * Frequently grasp * Occasionally sit, stand, reach at overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, perform fine motor movements, push / pull with arms * Occasionally be exposed to cold conditions, wet conditions, ambient temperature, and loud noises * Demonstrate the ability to lift 55 lbs., and manage in excess of 55 lbs. * While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners - responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 02-2024

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Total Store Sanitation Lead, you'll serve as the subject matter expert for sanitation and food safety, and lead the team with a total Store mindset. You';l perform supervisory responsibilities, such as scheduling work, and training and developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... willingness to train and supervise others? We are looking for: * an associate's degree or a year of related experience / training * ability to work late evenings and overnight schedules * written / verbal communication skills What is the work? Store Lead Operations / Training: * Provides work direction and training to other departmental personnel * Directly supervises 3 to 4 employees in the department * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws * May help prepare work schedules for department * May serve as backup to department manager; typically works opposite shift to manager * Ensures food safety and sanitation standards are achieved by following SOPs and overseeing daily process execution; ensures other Partners comply as well * Communicates recaps, needs, process improvements, problems, or solutions to Store Leaders * Performs duties of Total Store Sanitation team frequently Sanitation: * Maintains department cleanliness and safety with a sense of urgency and prioritization * Deep cleans / disinfects processing areas and departments, including equipment, fixtures, coolers, floors, and drains * Maintains proper documentation and certification of chemical handling and sanitation verification functions * Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room * Applies basic knowledge of product, product handling, and food preparation processes * Applies basic knowledge of assembly and use of department equipment for sanitation purposes * Applies knowledge of different types of insects or rodents and placement / use of pest control traps Customer Service: * Provides excellent customer service * Addresses complaints and resolves problems * Answers customer questions regarding products and assists them with selections What is your background? * Associate's degree or equivalent from two-year college or technical school, or * 6+ months of related experience / training, or equivalent combination of education and experience * Minimum age 18 (mandatory) * 1+ years of experience as a Sanitation Specialist and leader, or equivalent experience (preferred) * Completion of Company Orientation, Basics of Safety, Annual Food Handler, basic HAZMAT / Chemical Safety, and Certified Food Manager certifications upon hire Do you have what it takes to be a fit as an H-E-B Total Store Sanitation Lead? * Knowledge of OSHA Guidelines * Basic knowledge of product, product handling, and food preparation processes * Basic knowledge of assembly and use of department equipment for sanitation purposes * Strong verbal / written communication skills * Time-management skills * Ability to prioritize competing tasks; attention to detail * Ability to learn to operate equipment from various Store departments * Ability to take initiative and do what needs to be done; ability to work under minimum supervision * Ability to work with a team mindset * Ability to work late evenings and overnight schedules * Ability to identify types of insects or rodents and place / use pest control traps * Ability to speak effectively before groups of Partners or customers * Ability to read and interpret documents such as safety rules, operating / maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Customer service-oriented Can you... * Constantly* walk, reach at waist, grasp * Frequently push / pull with arms * Occasionally stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to cold, ambient temperatures, loud noise and wet conditions * Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2018

H-E-B needs energetic and motivated Partners willing to work hard and have fun while treating our Customers to excellent service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an In-Store Selling Manager, you'll lead the Store's Connections Selling Team to provide superior customer service, while maintaining the Department on a daily basis. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard and make sure your Customers and Partners come first? HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling? PASSION FOR RESULTS... drive to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks? We are looking for: * experience in demonstrations, selling, and customer service; experience in leadership * passion for food; strong interest in / knowledge of cooking, including ingredients and preparation; drive for financial results What is the work? Management / Training: * Serves as the key point of contact for Total Store Event planning; leads planning and execution for customer experience and selling, including product demonstration, hospitality, and selling plans in collaboration and alignment with Total Store Leader Team * Uses reporting tools to prepare and communicate key performance indicators and results to the Store Management and Selling Team on an ongoing basis during store and team meetings * Serves as a role model and leader to ensure customer experience and hospitality excel across the Store * Ensures proper processes and protocols for all in-store sampling and selling activities * Serves as the Own Brand Ambassador for the Store; leads Partner education for our brands and products * Ensures department standards meet expectations through daily department walks, training, communication, and accountability * Maintains a direct line of communication to all Department Managers, Store Leaders, and Selling Team Partners * Contributes to future event planning; shares insights related to food trends, restaurant experiences, and Customer's local preferences; executes adjustments for stronger future performance * Leads the recruiting, hiring, onboarding, training, and development of the H-E-B Connections Team and ensures Department Partners are trained and comply with required training related to their roles and duties * Manages Partner performance, delivers performance reviews, and resolves Partner-related matters including time and attendance, standards of conduct, promotions, disciplining, suspending, discharging, rewarding, etc. * Accountable for department budget and payroll * Trains School of Retail Management (SORM) and School of Retail Leadership (SORL) trainees Sales: * Increases department contribution by effectively driving sales and customer engagement through selling events while effectively managing shrink and product cost * Creates an atmosphere of celebration by participating in Total Store Events, displaying temporary decorations, creating themed recipes, and cross merchandising * Develops weekly team schedules to effectively maximize customer engagement and sales * Plans, analyzes, builds, and maintains promotional product orders and delivery schedules with Department Managers using the display plan tool, inventory management tool, and SOPs to meet sales goals * Leads display planning and maintenance for selling events; ensures A+ Standards of merchandising and signage are applied; events are neatly organized, signed, and tagged * Completes / distributes required reports and paperwork to ensure accounting statements accurately reflect Dept performance * Completes events recaps for corporate admin team regarding Customer Experience wins and opportunities for future planning and improvement strategy * May execute cart and/or cooking events, engaging Customers with enthusiasm and sharing product knowledge, recipes, samples and savings or value information Food Safety / Sanitation: * Ensures Department and Partners comply with H-E-B, federal, state, and local policies and standards for food safety and sanitation * Provides proper tools and training for partners to operate Department in accordance with most recent ORT / QA guidelines * Maintains safety / sanitation of equipment and Department; maintains sanitation standards throughout the work area * Establishes guidelines for Department operations in accordance with 5-S; audits to ensure maintenance * Maintains proper PPE for Department * Ensures food safety certifications, CFM certifications, and TABC certifications are current What is your background? * Minimum age 21 (mandatory) * Degree in culinary arts, nutrition, or home economics or H-E-B Culinary certification (preferred) * 3+ years of experience in event coordination, demonstrations and selling, customer service, or a related culinary arts field * Experience in inventory management * Experience leading a team of five or more * Experience in catering, food presentation, large scale cooking, ethnic food, recipe development, etc. (preferred) * Food Safety Certification * Completion of / ability to complete TABC Certification * Completion of H-E-B Connections Department SORM Do you have what it takes to be a fit as an In-Store Selling Manager at H-E-B? * Strong knowledge of H-E-B systems and processes, including Scheduling System, Recipe Authoring System, Inventory Management Systems, Product Ordering Systems, Display Planning System, Sales Data Systems, Microsoft Office Application, Internal Company Websites, Company Mobile Applications for Partners and Customers * Working knowledge of catering, food presentation, large scale cooking, ethnic food, recipe development, etc. * Advanced customer service, interpersonal, and influencing skills * Advanced merchandising skills * Advanced verbal written communication skills * Ability to lead a Department and schedule Partners for effectiveness * Ability to read and interpret documents (safety rules, maintenance instructions, procedure manuals) * Ability to manage multiple priorities and shift focus between projects Can you... * Function in a fast-paced, retail environment * Safely maneuver around moving mechanical parts * Work extended hours and varying work schedule as dictated by the business, including weekend shifts * Constantly* stand, reach at waist, and grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements * Occasionally be exposed to cold, hot, ambient temperatures, loud noise, wet conditions * Demonstrate the ability to lift 25 lbs, and manage more than 25 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 12-2021

H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Beauty Manager, you'll lead the Store's Beauty team to provide superior customer service, while maintaining the department on a daily basis. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first? HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling? PASSION FOR RESULTS... ability to handle stressful situations in a fast-paced, multi-tasking environment? We are looking for: * completion of SORM training * leadership experience * drive for financial results What is the work? Management: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters * Oversees execution of promotions and events * Ensures proper training for team is completed; drives team development * Provides continual feedback to ensure Beauty team's expectations are being met; holds team accountable * Communicates goals and objectives with Beauty team and leadership * Owns personal development through pursuing leadership and product knowledge training * Executes processes per Beauty standard operating procedures (SOPs) * Maintains positive relationships with vendors Sales / Analytics: * Communicates profitability expectations to team; drives team to meet or exceed expectations * Applies firm knowledge of financials; executes process to achieve goals * Executes the corporately-driven merchandising plan on a daily basis * Provides customer service; applies suggestive selling, reactive customer engagement, reactive maintenance, daily paperwork maintenance; implements safety program * Exhibits passion for product and customer service; drives customer engagement for department * Ensures appropriate signage in all areas of the Beauty department * Ensures 100% in-stocks conditions and inventory control What is your background? * Eighteen (18) years of age or older * 3+ years of experience * Leadership experience in a complex environment, with multiple direct reports * Experience in ordering, inventory maintenance, and shrink control * Completion of the SORM training program Do you have what it takes to be a fit as an H-E-B Beauty Manager? * Proficiency on H-E-B systems (preferred) * Advanced communication and customer service skills * Advanced organization skills * Ability to adhere to the mandatory Store management dress code policy Can you... * Constantly* reach at waist, grasp * Frequently stand, walk, * Occasionally sit, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, * Occasionally be exposed to loud noise, and wet conditions * Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs * While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 11-2018

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Manager in Charge (MIC), you'll monitor Partner performance and address departmental / total store safety issues in the absence of the Store Director. For Stores not assigned an Operations Store Leader, the MIC is also responsible for overseeing the Gas Station and floor maintenance processes of the store. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first? HEAD FOR BUSINESS... drive to meet Store goals through processes, collaboration, and evaluation? PASSION FOR RESULTS... ability to handle stressful situations in a fast-paced, multi-tasking environment? We are looking for: * School of Retail Management (SORM) training: comprehensive training program to be completed for prospective H-E-B Partners who are committed to a career as managers in H-E-B store operations * leadership experience * drive for financial results What is the work? Management: * Spends majority of time using independent judgement in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters. * Monitors product integrity and Partner safety * Ensures best practices / H-E-B standard operating procedure (SOP) compliance in every department * Ensures execution of Gas Station / floor maintenance processes (in Stores not assigned an Operations Store Leader) * Ensures facility and equipment are properly maintained and in good repair * Monitors cost / benefits, budget, and shrink What is your background? * Minimum age 18 (mandatory) * Completion of School of Retail Management (SORM): to be completed upon hire * 3+ years of experience in retail management * Experience in leadership / management Do you have what it takes to be a fit as an H-E-B Manager in Charge (MIC)? * Understanding of product integrity, including federal, state, and company regulations and standards * Interpersonal and verbal / written communication skills * Organization and planning skills * Customer service skills * Computer skills, including MS Office (Word, Excel), and H-E-B systems * Ability to build, motivate, and maintain staff * Ability to manage multiple priorities and shift focus between tasks Can you... * Function in a fast-paced, retail environment * Continuously stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift * Occasionally lift and carry 50-75 lbs * Work extended hours, weekends, overnights and / or rotating schedules

Responsibilities A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise. Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department. Responsibilities: * Assist in ordering * May assist in writing weekly Department schedule * Identify and address high priority activities first * Communicate clear expectations for assignments * Delegate responsibility to appropriate Partners * Provide excellent customer service * Maintain operating effectiveness * Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met * Maintain standards in shrink, safety, and inventory control * Assist in merchandising the department to maximize sales * Use suggestive selling techniques to maximize sales EXPERIENCE AND EDUCATION PREFERRED * Typically requires 5-8 years experience * Knowledge of department product, food preparation, and equipment * Extensive knowledge of specialty food products and food preparation is essential * Strong customer service skills * Passion for food * Materials Handling Equipment certification * Excellent interpersonal and communication skills * Ability to work in fast paced environment * Ability to work in extreme temperatures * Previous retail/restaurant experience required PHYSICAL AND OTHER REQUIREMENTS * Must be able to manage in excess of 25 lbs., up to 50 lbs 02-2004

H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. The position is aligned to one of the following stores: Frisco, Plano, Alliance, and Mansfield. As a Wine Manager, you'll lead the Store's Wine Department in providing superior customer service and creating the best wine shop in the country by promoting and selling wines through customer education, helping customers appreciate wines, and assisting in making purchasing decisions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first? HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling? PASSION FOR RESULTS... ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks? We are looking for: * strong interest in / knowledge of wine * leadership experience * drive for financial results What is the work? Management: * Spends majority of time using independent judgement making employment-related and business decisions, or effectively recommending such decisions, including product / and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters * Trains School of Retail Management (SORM) and School of Retail Leadership (SORL) trainees * Conducts competitive visits regularly to identify key competitors and key models (stores from which we can learn) * Prepares work schedules, orders product, controls inventory, monitors department budget / payroll Sales: * Provides superior Customer Service by assisting Customers with wine related questions and by building relationships with customers; maintain knowledge of wine preference * Maintains Customer database for follow-ups, special product offerings, educational or informational services * Develops cross merchandising plans / educational programs * Coordinates wine tastings for special wines by variety region, brand, or vintage What is your background? * Minimum age 18 (mandatory) * 3+ years of experience selling wine * Experience in ordering, inventory management, and shrink control Do you have what it takes to be a fit as an H-E-B Wine Manager? * Knowledge of wines of the world including science and process of winemaking, product rating systems, growing regions, varietals, flavor profiles, food pairings, and proper storage and temperature * Strong customer service skills * Strong merchandising and influencing skills * Strong organization and planning skills * Interpersonal and verbal / written communication skills * Ability to manage multiple priorities and shift focus between tasks Can you... * Function in a fast-paced, retail environment * Continuously stand, walk, bend, kneel, squat, reach overhead, and side to side throughout shift * Frequently work in cooler environment * Occasionally lift and carry 35 lbs * Safely maneuver around moving mechanical parts * Work extended hours and varying work schedule as dictated by the business 06-2018

To be the Greatest Retailing Company, H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid-shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * School of Retail Leadership (SORL) training * excellent leadership and interpersonal skills * an ability to solve problems involving few concrete variables What is the work? Management / Leadership: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Leads Partners to maintain the best store conditions for sanitation and safety * Ensures performance management for all direct reports * Communicates new initiatives; ensures implementation and execution of programs * Provides direction, guidance, and advice to ensure others complete assignments * Accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas * Conducts audits to ensure compliance with all Federal, State, and H-E-B regulations and standards * Conducts audits to ensure that standards of product freshness, food safety, and sanitation are met * Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety * Manages Store sundry account * Oversees the management / order of store wrap and supplies * Oversees Store claims and damages * Identifies shrink opportunities * Uses financial analysis to evaluate the costs and benefits of ideas and recommendations * Handles customer complaints * Works with Department Managers to ensure needs of the business are met What is your background? * School of Retail Leadership (SORL) Training (or proven track record w/ several years of management experience with VP and HR approval) * Forklift / power jack training Do you have what it takes to be an H-E-B Operations Leader / Assistant Store Director? * Understanding of product integrity * Excellent interpersonal and leadership skills * Excellent customer service skills * Analytical, organization, and planning skills * Computer skills, including MS Office (Word, Excel) and H-E-B Systems * Ability to prioritize, and handle multiple tasks and stressful situations * Ability to proficiently communicate verbally / in writing to Partners at all levels * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to speak effectively before groups of Partners or customers * Ability to deal with problems involving a few concrete variables in standardized situations * Value diversity Can you... * Function in a fast-paced retail environment which requires detailed work and precision * Exposure to moderate noise level in the work environment * Lift and carry 40-60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work customers, being attentive to their needs, yet maintaining composure in high-stress situations * Work extended hours and varying work schedule as dictated by the business 06-2015

To be the Greatest Retailing Company, H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid-shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * School of Retail Leadership (SORL) training * excellent leadership and interpersonal skills * an ability to solve problems involving few concrete variables What is the work? Management / Leadership: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Leads Partners to maintain the best store conditions for sanitation and safety * Ensures performance management for all direct reports * Communicates new initiatives; ensures implementation and execution of programs * Provides direction, guidance, and advice to ensure others complete assignments * Accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas * Conducts audits to ensure compliance with all Federal, State, and H-E-B regulations and standards * Conducts audits to ensure that standards of product freshness, food safety, and sanitation are met * Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety * Manages Store sundry account * Oversees the management / order of store wrap and supplies * Oversees Store claims and damages * Identifies shrink opportunities * Uses financial analysis to evaluate the costs and benefits of ideas and recommendations * Handles customer complaints * Works with Department Managers to ensure needs of the business are met What is your background? * School of Retail Leadership (SORL) Training (or proven track record w/ several years of management experience with VP and HR approval) * Forklift / power jack training Do you have what it takes to be an H-E-B Operations Leader / Assistant Store Director? * Understanding of product integrity * Excellent interpersonal and leadership skills * Excellent customer service skills * Analytical, organization, and planning skills * Computer skills, including MS Office (Word, Excel) and H-E-B Systems * Ability to prioritize, and handle multiple tasks and stressful situations * Ability to proficiently communicate verbally / in writing to Partners at all levels * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to speak effectively before groups of Partners or customers * Ability to deal with problems involving a few concrete variables in standardized situations * Value diversity Can you... * Function in a fast-paced retail environment which requires detailed work and precision * Exposure to moderate noise level in the work environment * Lift and carry 40-60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work customers, being attentive to their needs, yet maintaining composure in high-stress situations * Work extended hours and varying work schedule as dictated by the business 06-2015

Joe V's Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V's operates stores throughout Houston Texas. Joe V's offers BIG savings and creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. If you enjoy working in a fast paced, process oriented environment, join our team and combine your exceptional leadership skills with our promise to our customers to offer the 'lowest prices at the highest value.' As a Smart Shop Exempt Department Manager, you will oversee department operations which could include perishable departments, center store, Inventory Flow, Receiving, and Shelf Edge, with a specific emphasis in your area of expertise. (I.e. produce, market, front end.) What is the work? Management: * Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Manages people, staffing, and training for area of focus * Review and analyze financial and performance reports, identifies and follows up on opportunities / issues * Manages Operational Review Team (ORT) related audits and findings * Conducts detailed store and/or department walks * Maintains work instructions for area of focus * Monitors and reports on inventory estimates and Direct Store Delivery (DSD) accounting * Utilizes ownership mentality in your department and total store. * Create weekly schedules to meet the needs of the business * Operate in a cross functional environment * Ensure proper order and inventory levels within your department * Orders product and performs quality control * Participates in the store leadership team to ensure coordination, integration and alignment of total store plans * Supports Leadership and Department teams with a total store mindset Sales / Strategy: * Manages operations in area of focus; monitors craftsmanship, shrink, safety, and quality assurance * Creates actionable plans and follows up on 'What Ifs' * Serves as the Brand Promise Champion Customer Service: * Focuses on Partner / customer relationships, collaboration, communication, and education * Models / cultivates superior customer service across store departments * Identifies and develops future talent * Models / promotes active engagement with the Community Area of Focus / Department Inventory Flow * Manages and responsible for center store inventory workflow, including receiving and shelf edge * Assists in weekly execution of center store merchandiser planner * Organizes and plans using the daily forecast in relation to inventory work flow * Leads the inventory flow team to maximize productivity and efficiencies Front End * Manages and responsible for overall front end operations * Ensure customer service with efficient throughput * Ensure all front end operating procedures are followed * Manages a large team efficiently Market * Manages and responsible for overall meat market operations * Ensure food safety compliance and Partner safety requirements are followed * Has a strong knowledge of meat cutting equipment, specialty meat items, and meat cooking techniques Produce / Bakery * Manages and responsible for overall produce and bakery operations * Plans and executes production plans and merchandising programs to drive sales in produce and bakery * Ensures food safety compliance and Partner safety requirements are followed Floor (total store) * Ensures a proper store close, evening replenishment, and appropriate store conditions are maintained * Accountable for proper level, organization and purchasing of all supplies for Total Store * Accountable for all safety programs and regulations. * Accountable for sanitation and pest control programs * Manages and responsible for Store Recovery Team What is your background? * Completion of H-E-B's or JVSS's Management Training Program * Operational / Retail Management experience * Leadership experience in a complex environment with multiple direct reports * Thorough understanding of retail accounting * Experience in ordering, inventory maintenance, and shrink control * Leadership skills (people leadership, ownership mentality, know the business, strategic planner, adaptable) * Interpersonal skills * Must be able to work a flexible schedule, including night shifts What training is required? * Successful completion of JVSS or H-E-B School of Retail Management (SORM) Can you... Physical requirements include lifting moderate to heavy loads, bending, pushing / pulling, kneeling, squatting, and standing and walking for long periods of time The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Partner is frequently exposed to moving mechanical parts and equipment in wet, humid, dry, cold and hot conditions. The noise level in the work environment is usually moderate. This is a fast-paced work environment that includes handling multiple tasks. The work environment will include shifting priorities and assignments in various areas of the store throughout a shift. The environment also includes working with Customers and being attentive to their needs 02-2018

Joe V's Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V's operates stores throughout Houston Texas. Joe V's offers BIG savings and creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. If you enjoy working in a fast paced, process oriented environment, join our team and combine your exceptional leadership skills with our promise to our customers to offer the 'lowest prices at the highest value.' As a Smart Shop Exempt Department Manager, you will oversee department operations which could include perishable departments, center store, Inventory Flow, Receiving, and Shelf Edge, with a specific emphasis in your area of expertise. (I.e. produce, market, front end.) What is the work? Management: * Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Manages people, staffing, and training for area of focus * Review and analyze financial and performance reports, identifies and follows up on opportunities / issues * Manages Operational Review Team (ORT) related audits and findings * Conducts detailed store and/or department walks * Maintains work instructions for area of focus * Monitors and reports on inventory estimates and Direct Store Delivery (DSD) accounting * Utilizes ownership mentality in your department and total store. * Create weekly schedules to meet the needs of the business * Operate in a cross functional environment * Ensure proper order and inventory levels within your department * Orders product and performs quality control * Participates in the store leadership team to ensure coordination, integration and alignment of total store plans * Supports Leadership and Department teams with a total store mindset Sales / Strategy: * Manages operations in area of focus; monitors craftsmanship, shrink, safety, and quality assurance * Creates actionable plans and follows up on 'What Ifs' * Serves as the Brand Promise Champion Customer Service: * Focuses on Partner / customer relationships, collaboration, communication, and education * Models / cultivates superior customer service across store departments * Identifies and develops future talent * Models / promotes active engagement with the Community Area of Focus / Department Inventory Flow * Manages and responsible for center store inventory workflow, including receiving and shelf edge * Assists in weekly execution of center store merchandiser planner * Organizes and plans using the daily forecast in relation to inventory work flow * Leads the inventory flow team to maximize productivity and efficiencies Front End * Manages and responsible for overall front end operations * Ensure customer service with efficient throughput * Ensure all front end operating procedures are followed * Manages a large team efficiently Market * Manages and responsible for overall meat market operations * Ensure food safety compliance and Partner safety requirements are followed * Has a strong knowledge of meat cutting equipment, specialty meat items, and meat cooking techniques Produce / Bakery * Manages and responsible for overall produce and bakery operations * Plans and executes production plans and merchandising programs to drive sales in produce and bakery * Ensures food safety compliance and Partner safety requirements are followed Floor (total store) * Ensures a proper store close, evening replenishment, and appropriate store conditions are maintained * Accountable for proper level, organization and purchasing of all supplies for Total Store * Accountable for all safety programs and regulations. * Accountable for sanitation and pest control programs * Manages and responsible for Store Recovery Team What is your background? * Completion of H-E-B's or JVSS's Management Training Program * Operational / Retail Management experience * Leadership experience in a complex environment with multiple direct reports * Thorough understanding of retail accounting * Experience in ordering, inventory maintenance, and shrink control * Leadership skills (people leadership, ownership mentality, know the business, strategic planner, adaptable) * Interpersonal skills * Must be able to work a flexible schedule, including night shifts What training is required? * Successful completion of JVSS or H-E-B School of Retail Management (SORM) Can you... Physical requirements include lifting moderate to heavy loads, bending, pushing / pulling, kneeling, squatting, and standing and walking for long periods of time The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Partner is frequently exposed to moving mechanical parts and equipment in wet, humid, dry, cold and hot conditions. The noise level in the work environment is usually moderate. This is a fast-paced work environment that includes handling multiple tasks. The work environment will include shifting priorities and assignments in various areas of the store throughout a shift. The environment also includes working with Customers and being attentive to their needs 02-2018

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Total Store Sanitation Lead, you'll serve as the subject matter expert for sanitation and food safety, and lead the team with a total Store mindset. You';l perform supervisory responsibilities, such as scheduling work, and training and developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... willingness to train and supervise others? We are looking for: * an associate's degree or a year of related experience / training * ability to work late evenings and overnight schedules * written / verbal communication skills What is the work? Store Lead Operations / Training: * Provides work direction and training to other departmental personnel * Directly supervises 3 to 4 employees in the department * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws * May help prepare work schedules for department * May serve as backup to department manager; typically works opposite shift to manager * Ensures food safety and sanitation standards are achieved by following SOPs and overseeing daily process execution; ensures other Partners comply as well * Communicates recaps, needs, process improvements, problems, or solutions to Store Leaders * Performs duties of Total Store Sanitation team frequently Sanitation: * Maintains department cleanliness and safety with a sense of urgency and prioritization * Deep cleans / disinfects processing areas and departments, including equipment, fixtures, coolers, floors, and drains * Maintains proper documentation and certification of chemical handling and sanitation verification functions * Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room * Applies basic knowledge of product, product handling, and food preparation processes * Applies basic knowledge of assembly and use of department equipment for sanitation purposes * Applies knowledge of different types of insects or rodents and placement / use of pest control traps Customer Service: * Provides excellent customer service * Addresses complaints and resolves problems * Answers customer questions regarding products and assists them with selections What is your background? * Associate's degree or equivalent from two-year college or technical school, or * 6+ months of related experience / training, or equivalent combination of education and experience * Minimum age 18 (mandatory) * 1+ years of experience as a Sanitation Specialist and leader, or equivalent experience (preferred) * Completion of Company Orientation, Basics of Safety, Annual Food Handler, basic HAZMAT / Chemical Safety, and Certified Food Manager certifications upon hire Do you have what it takes to be a fit as an H-E-B Total Store Sanitation Lead? * Knowledge of OSHA Guidelines * Basic knowledge of product, product handling, and food preparation processes * Basic knowledge of assembly and use of department equipment for sanitation purposes * Strong verbal / written communication skills * Time-management skills * Ability to prioritize competing tasks; attention to detail * Ability to learn to operate equipment from various Store departments * Ability to take initiative and do what needs to be done; ability to work under minimum supervision * Ability to work with a team mindset * Ability to work late evenings and overnight schedules * Ability to identify types of insects or rodents and place / use pest control traps * Ability to speak effectively before groups of Partners or customers * Ability to read and interpret documents such as safety rules, operating / maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Customer service-oriented Can you... * Constantly* walk, reach at waist, grasp * Frequently push / pull with arms * Occasionally stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to cold, ambient temperatures, loud noise and wet conditions * Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2018

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Total Store Sanitation Lead, you'll serve as the subject matter expert for sanitation and food safety, and lead the team with a total Store mindset. You';l perform supervisory responsibilities, such as scheduling work, and training and developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... willingness to train and supervise others? We are looking for: * an associate's degree or a year of related experience / training * ability to work late evenings and overnight schedules * written / verbal communication skills What is the work? Store Lead Operations / Training: * Provides work direction and training to other departmental personnel * Directly supervises 3 to 4 employees in the department * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws * May help prepare work schedules for department * May serve as backup to department manager; typically works opposite shift to manager * Ensures food safety and sanitation standards are achieved by following SOPs and overseeing daily process execution; ensures other Partners comply as well * Communicates recaps, needs, process improvements, problems, or solutions to Store Leaders * Performs duties of Total Store Sanitation team frequently Sanitation: * Maintains department cleanliness and safety with a sense of urgency and prioritization * Deep cleans / disinfects processing areas and departments, including equipment, fixtures, coolers, floors, and drains * Maintains proper documentation and certification of chemical handling and sanitation verification functions * Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room * Applies basic knowledge of product, product handling, and food preparation processes * Applies basic knowledge of assembly and use of department equipment for sanitation purposes * Applies knowledge of different types of insects or rodents and placement / use of pest control traps Customer Service: * Provides excellent customer service * Addresses complaints and resolves problems * Answers customer questions regarding products and assists them with selections What is your background? * Associate's degree or equivalent from two-year college or technical school, or * 6+ months of related experience / training, or equivalent combination of education and experience * Minimum age 18 (mandatory) * 1+ years of experience as a Sanitation Specialist and leader, or equivalent experience (preferred) * Completion of Company Orientation, Basics of Safety, Annual Food Handler, basic HAZMAT / Chemical Safety, and Certified Food Manager certifications upon hire Do you have what it takes to be a fit as an H-E-B Total Store Sanitation Lead? * Knowledge of OSHA Guidelines * Basic knowledge of product, product handling, and food preparation processes * Basic knowledge of assembly and use of department equipment for sanitation purposes * Strong verbal / written communication skills * Time-management skills * Ability to prioritize competing tasks; attention to detail * Ability to learn to operate equipment from various Store departments * Ability to take initiative and do what needs to be done; ability to work under minimum supervision * Ability to work with a team mindset * Ability to work late evenings and overnight schedules * Ability to identify types of insects or rodents and place / use pest control traps * Ability to speak effectively before groups of Partners or customers * Ability to read and interpret documents such as safety rules, operating / maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Customer service-oriented Can you... * Constantly* walk, reach at waist, grasp * Frequently push / pull with arms * Occasionally stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to cold, ambient temperatures, loud noise and wet conditions * Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2018

H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Top Store Leader, you'll be responsible for the total merchandising operation of the Store, including Customer and Partner relations, as well as its financial performance. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * a bachelor's degree * extensive operational experience * leadership and execution management skills What is the work? Management / Leadership: * Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters * Ensures appropriate inventory levels * Manages / controls shrink to meet or exceed Corporate strategy goals * Ensures compliance with all Federal, State, and H-E-B regulations and standards for product freshness, food safety, refrigeration, and sanitation * Delegates work to appropriate Partners based on complexity of tasks and skills, interests, and individual capabilities * Monitors progress on assigned tasks and follows up on the completion of assignments and end results * Accountable for department labor and production schedules; communicates schedules to Department Managers * Fosters a sense of teamwork among Partners to ensure a focus towards common goals * Coaches and delivers real time feedback that develops Partners and drives them towards achieving business results * Helps manage performance and development of School of Retail Management (SORM), School of Retail Leadership (SORL), and Intern Program Partners relating to in-store merchandising issues * Owns personal development through pursuing ongoing leadership and product knowledge training Sales: * Accountable for merchandising strategy that optimizes financial performance and is aligned with corporate strategy as well as customer trends, demographics, and segments * Ensures execution / tailoring of Corporate merchandising plans to achieve profitability goals * Accountable for profitability expectations and results; ensures they are communicated to Store Partners * Participates on the Store Leadership Team to ensure coordination, integration, and alignment of total store plans * Tracks and monitors local competition to ensure we sustain our Every Day Low Price strategy What is your background? * Bachelor's degree (or proven track record w/ several years of management experience) * Extensive operational experience * Food Safety certification Do you have what it takes to be a fit as an H-E-B Top Store Leader or General Manager? * Knowledge of government regulations * Knowledge of product presentation, cross-merchandising, and product / profit mix * Knowledge of marketing to customer trends, demographics, segments, etc. * Knowledge of logistics, warehouse, and procurement processes * Comprehensive understanding of marketing concepts (e.g., markdowns, seasonal, exit strategies, display locations, etc.) * Proficiency in MS Office (Word, Excel), and H-E-B systems * Advanced interpersonal, listening, and verbal / written communication skills * Advanced customer service skills * Strong analytical skills * Execution management skills * Proven leadership ability; change leader * Ability to manage multiple priorities and shift focus between projects and tasks * Ability to handle stressful situations; highly adaptable * Ability to set performance expectations and measurement criteria * Passion for selling and service; understanding of product integrity Can you... * Function in a fast-paced retail environment, which requires detailed work and precision * Be exposed to moderate noise level in the work environment * Lift and carry 40 - 60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work with customers, being attentive to their needs, yet maintaining composure in high stress situations * Work extended hours and varying work schedules as dictated by the business 05-2016

To be the Greatest Retailing Company, H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid-shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * School of Retail Leadership (SORL) training * excellent leadership and interpersonal skills * an ability to solve problems involving few concrete variables What is the work? Management / Leadership: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Leads Partners to maintain the best store conditions for sanitation and safety * Ensures performance management for all direct reports * Communicates new initiatives; ensures implementation and execution of programs * Provides direction, guidance, and advice to ensure others complete assignments * Accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas * Conducts audits to ensure compliance with all Federal, State, and H-E-B regulations and standards * Conducts audits to ensure that standards of product freshness, food safety, and sanitation are met * Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety * Manages Store sundry account * Oversees the management / order of store wrap and supplies * Oversees Store claims and damages * Identifies shrink opportunities * Uses financial analysis to evaluate the costs and benefits of ideas and recommendations * Handles customer complaints * Works with Department Managers to ensure needs of the business are met What is your background? * School of Retail Leadership (SORL) Training (or proven track record w/ several years of management experience with VP and HR approval) * Forklift / power jack training Do you have what it takes to be an H-E-B Operations Leader / Assistant Store Director? * Understanding of product integrity * Excellent interpersonal and leadership skills * Excellent customer service skills * Analytical, organization, and planning skills * Computer skills, including MS Office (Word, Excel) and H-E-B Systems * Ability to prioritize, and handle multiple tasks and stressful situations * Ability to proficiently communicate verbally / in writing to Partners at all levels * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to speak effectively before groups of Partners or customers * Ability to deal with problems involving a few concrete variables in standardized situations * Value diversity Can you... * Function in a fast-paced retail environment which requires detailed work and precision * Exposure to moderate noise level in the work environment * Lift and carry 40-60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work customers, being attentive to their needs, yet maintaining composure in high-stress situations * Work extended hours and varying work schedule as dictated by the business 06-2015

To be the Greatest Retailing Company, H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Assistant Store Director, you will support Store Leaders by providing primary daytime / mid-shift coverage and manage closing coverage. You will provide direct oversight of auxiliary departmental functions and services, including the Cash Office, Service Co., Facilities, and Customer Champions. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed? HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment? PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first? We are looking for: * School of Retail Leadership (SORL) training * excellent leadership and interpersonal skills * an ability to solve problems involving few concrete variables What is the work? Management / Leadership: * Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters * Leads Partners to maintain the best store conditions for sanitation and safety * Ensures performance management for all direct reports * Communicates new initiatives; ensures implementation and execution of programs * Provides direction, guidance, and advice to ensure others complete assignments * Accountable for the business operations of the Gas Station, Cash Office, Business Center, and maintenance areas * Conducts audits to ensure compliance with all Federal, State, and H-E-B regulations and standards * Conducts audits to ensure that standards of product freshness, food safety, and sanitation are met * Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety * Manages Store sundry account * Oversees the management / order of store wrap and supplies * Oversees Store claims and damages * Identifies shrink opportunities * Uses financial analysis to evaluate the costs and benefits of ideas and recommendations * Handles customer complaints * Works with Department Managers to ensure needs of the business are met What is your background? * School of Retail Leadership (SORL) Training (or proven track record w/ several years of management experience with VP and HR approval) * Forklift / power jack training Do you have what it takes to be an H-E-B Operations Leader / Assistant Store Director? * Understanding of product integrity * Excellent interpersonal and leadership skills * Excellent customer service skills * Analytical, organization, and planning skills * Computer skills, including MS Office (Word, Excel) and H-E-B Systems * Ability to prioritize, and handle multiple tasks and stressful situations * Ability to proficiently communicate verbally / in writing to Partners at all levels * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to speak effectively before groups of Partners or customers * Ability to deal with problems involving a few concrete variables in standardized situations * Value diversity Can you... * Function in a fast-paced retail environment which requires detailed work and precision * Exposure to moderate noise level in the work environment * Lift and carry 40-60 pounds on a regular basis * Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift * Work customers, being attentive to their needs, yet maintaining composure in high-stress situations * Work extended hours and varying work schedule as dictated by the business 06-2015