Patient Registration Clerk
Patient access representative job at Hannibal Regional
Schedule and register all patients for planned hospital services. #Obtain pre-certification and verification of benefits on all scheduled patient services.
-######### High School Diploma or GED required -######### One year healthcare registration preferred -######### Experience in certification/verification of insurance preferred -######### Strong communication skills, verbal, written and visual -######### Demonstrated clerical skills including telephone, filing, customer services, office equipment and data input -######### Strong organizational skills including independent problem resolution and establish priorities -######### Basic Medical Terminology# preferred or competent within three months of employment -######### Ability to obtain certification within Access Management within one year preferred # #
Registration Specialist II - Cox Monett
Monett, MO jobs
:The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service.
This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes.
The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.
Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.
Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills.
▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
Registration Specialist II
Springfield, MO jobs
:The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service.
This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes.
The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.
Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.
Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills.
▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
Registration Specialist II Direct Admit South
Springfield, MO jobs
:The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service.
This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes.
The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.
Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.
Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills.
▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
Scheduling Specialist Remote after training
Chesterfield, MO jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Scheduling Specialist - Remote after training
Chesterfield, MO jobs
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position, working 11:30am to 8pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
* Answers phones and handles calls in a professional and timely manner
* Maintains positive interactions at all times with patients, referring offices and staff
* Schedules patient examinations according to existing company policy
* Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
* Ensures all patient data is entered into information systems completely and accurately
* Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
* Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
* Maintains an up-to-date and accurate database on all current and potential referring physicians
* Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
* Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
* Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
* Pre-certifies all exams with patient's insurance company as required
* Verifies insurance for same day add-ons
* Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Required:
* High school diploma or equivalent
* Microsoft Office Suite experience
* Proficient with using computer systems and typing
* Able to handle multi-level phone system with a high volume of calls at one time
Preferred:
* 1-2 year customer service experience
* Medical terminology and previous clinical business office experience
* Bilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
DailyPay implementation is contingent upon initial set-up period.
Scheduling Specialist
Chesterfield, MO jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working 40 hours per week. Shifts are from 9:00am-5:30pm. Onsite training is required for up to 6 months.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Patient Representative
Kansas City, MO jobs
Job Details Main Campus/Downtown - Kansas City, MO Part Time High School $17.00 - $20.00 Customer ServiceDescription
The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes.
Performs various clerical duties in registration and practices.
Issues EWIC cards to eligible WIC participants
Schedules visits, tests and procedures as directed.
Coordinate communication between patients, family members, medical staff, and administrative staff.
Maintain knowledge of community services and resources available to patients.
Investigate and direct patients inquiries or complaints to appropriate medical staff members.
Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.
Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.
Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.
Assess and monitors patients' and their families understanding of information conveyed.
Provides interpreting assistance for scheduling follow up visits.
Our robust benefits package includes:
403(b)
403(b) matching
Dental insurance
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Health insurance
Life insurance
Paid Time Off (PTO)
Vision insurance
Qualifications
Education
High School diploma or equivalent.
Experience
Demonstrated “skilled” business office experience.
Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility.
Demonstrated success in managing difficult customer situations.
Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.
Patient Representative
Kansas City, MO jobs
Job Details Main Campus/Downtown - Kansas City, MO Adult & Senior Health Services - 100 - Kansas City, MO; Children & Adolescent Health - 103 - Kansas City, MO Full Time High School Customer ServiceDescription
The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes.
Performs various clerical duties in registration and practices.
Schedules visits, tests and procedures as directed.
Coordinate communication between patients, family members, medical staff, and administrative staff.
Maintain knowledge of community services and resources available to patients.
Investigate and direct patients inquiries or complaints to appropriate medical staff members.
Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.
Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.
Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.
Assess and monitors patients' and their families understanding of information conveyed.
Provides interpreting assistance for scheduling follow up visits.
Our robust benefits package includes:
403(b)
403(b) matching
Dental insurance
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Health insurance
Life insurance
Paid Time Off (PTO)
Vision insurance
Qualifications
Education
High School diploma or equivalent.
Experience
Demonstrated “skilled” business office experience.
Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility.
Demonstrated success in managing difficult customer situations.
Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.
Patient Access Representative - St. Charles, MO
Missouri jobs
Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered.
Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered.
As a Patient Access Representative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include:
First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start
Efficient Check-In: Guide patients through the initial intake process with clarity and patience
Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction
Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care
Perks of becoming a TAUC Team Member:
Competitive Pay: Starting at $17-$18/hour, based on experience
Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc.
Local Locations: Work most shifts at the closest 10 TAUC locations to you
Clear growth path with performance-based raises and promotions
Benefits
Health Insurance: Medical, dental, vision, life, and short-term
401(k) Retirement Plan: With employer match
Paid Time Off (PTO)
Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance)
Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources
Discounts:
Amazon Prime reimbursement or Sam's, Costco, or BJs base membership
Online ticket deals and more
A Day in the Role:
No two days are exactly the same, but here's what you can expect:
Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting
Input patient information accurately into our electronic medical records (EMR) system
Verify patient insurance coverage using online tools and EMR systems
Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way
Collect co-pays and explain visit costs with professionalism
Handling sensitive or difficult conversations with tact and professionalism
Answer incoming calls and assist with patient questions or follow-up
Collaborate closely with clinical staff to ensure smooth patient flow
Create a warm, helpful, and efficient front desk experience for every visitor
What You'll Gain:
Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes
Skill-building: Develop customer service, problem-solving, and multitasking abilities
Team culture: Work alongside a supportive team that celebrates success and values your contribution
Requirements
High school diploma or equivalent
Must be at least 18 years old
Valid driver's license and reliable transportation (you may “rove” between locations during a shift)
Available to work 12-hour shifts (no overnights), with alternating weekends and holidays
Comfortable working in a fast-paced, team-driven environment
Strong communication and problem-solving skills, and customer service skills
Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity
We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the best team in healthcare. Apply today.
Salary Description $17-18/hour
Patient Access Representative - Wentzville, MO
Wentzville, MO jobs
Job DescriptionDescription:
Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered.
Company Overview:
Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered.
As a Patient Access Representative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include:
First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start
Efficient Check-In: Guide patients through the initial intake process with clarity and patience
Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction
Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care
Perks of becoming a TAUC Team Member:
Competitive Pay: Starting at $17-$18/hour, based on experience
Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc.
Local Locations: Work most shifts at the closest 10 TAUC locations to you
Clear growth path with performance-based raises and promotions
Benefits
Health Insurance: Medical, dental, vision, life, and short-term
401(k) Retirement Plan: With employer match
Paid Time Off (PTO)
Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance)
Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources
Discounts:
Amazon Prime reimbursement or Sam's, Costco, or BJs base membership
Online ticket deals and more
A Day in the Role:
No two days are exactly the same, but here's what you can expect:
Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting
Input patient information accurately into our electronic medical records (EMR) system
Verify patient insurance coverage using online tools and EMR systems
Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way
Collect co-pays and explain visit costs with professionalism
Handling sensitive or difficult conversations with tact and professionalism
Answer incoming calls and assist with patient questions or follow-up
Collaborate closely with clinical staff to ensure smooth patient flow
Create a warm, helpful, and efficient front desk experience for every visitor
What You'll Gain:
Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes
Skill-building: Develop customer service, problem-solving, and multitasking abilities
Team culture: Work alongside a supportive team that celebrates success and values your contribution
Requirements:
High school diploma or equivalent
Must be at least 18 years old
Valid driver's license and reliable transportation (you may “rove” between locations during a shift)
Available to work 12-hour shifts (no overnights), with alternating weekends and holidays
Comfortable working in a fast-paced, team-driven environment
Strong communication and problem-solving skills, and customer service skills
Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity
We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the best team in healthcare. Apply today.
Patient Access Representative - Bridgeton, MO
Bridgeton, MO jobs
Job DescriptionDescription:
Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered.
Company Overview:
Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered.
As a Patient Access Representative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include:
First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start
Efficient Check-In: Guide patients through the initial intake process with clarity and patience
Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction
Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care
Perks of becoming a TAUC Team Member:
Competitive Pay: Starting at $17-$18/hour, based on experience
Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc.
Local Locations: Work most shifts at the closest 10 TAUC locations to you
Clear growth path with performance-based raises and promotions
Benefits
Health Insurance: Medical, dental, vision, life, and short-term
401(k) Retirement Plan: With employer match
Paid Time Off (PTO)
Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance)
Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources
Discounts:
Amazon Prime reimbursement or Sam's, Costco, or BJs base membership
Online ticket deals and more
A Day in the Role:
No two days are exactly the same, but here's what you can expect:
Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting
Input patient information accurately into our electronic medical records (EMR) system
Verify patient insurance coverage using online tools and EMR systems
Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way
Collect co-pays and explain visit costs with professionalism
Handling sensitive or difficult conversations with tact and professionalism
Answer incoming calls and assist with patient questions or follow-up
Collaborate closely with clinical staff to ensure smooth patient flow
Create a warm, helpful, and efficient front desk experience for every visitor
What You'll Gain:
Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes
Skill-building: Develop customer service, problem-solving, and multitasking abilities
Team culture: Work alongside a supportive team that celebrates success and values your contribution
Requirements:
High school diploma or equivalent
Must be at least 18 years old
Valid driver's license and reliable transportation (you may “rove” between locations during a shift)
Available to work 12-hour shifts (no overnights), with alternating weekends and holidays
Comfortable working in a fast-paced, team-driven environment
Strong communication and problem-solving skills, and customer service skills
Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity
We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the best team in healthcare. Apply today.
Patient Access Representative - Florissant, MO
Florissant, MO jobs
Job DescriptionDescription:
Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered.
Company Overview:
Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered.
As a Patient Access Representative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include:
First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start
Efficient Check-In: Guide patients through the initial intake process with clarity and patience
Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction
Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care
Perks of becoming a TAUC Team Member:
Competitive Pay: Starting at $17-$18/hour, based on experience
Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc.
Local Locations: Work most shifts at the closest 10 TAUC locations to you
Clear growth path with performance-based raises and promotions
Benefits
Health Insurance: Medical, dental, vision, life, and short-term
401(k) Retirement Plan: With employer match
Paid Time Off (PTO)
Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance)
Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources
Discounts:
Amazon Prime reimbursement or Sam's, Costco, or BJs base membership
Online ticket deals and more
A Day in the Role:
No two days are exactly the same, but here's what you can expect:
Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting
Input patient information accurately into our electronic medical records (EMR) system
Verify patient insurance coverage using online tools and EMR systems
Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way
Collect co-pays and explain visit costs with professionalism
Handling sensitive or difficult conversations with tact and professionalism
Answer incoming calls and assist with patient questions or follow-up
Collaborate closely with clinical staff to ensure smooth patient flow
Create a warm, helpful, and efficient front desk experience for every visitor
What You'll Gain:
Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes
Skill-building: Develop customer service, problem-solving, and multitasking abilities
Team culture: Work alongside a supportive team that celebrates success and values your contribution
Requirements:
High school diploma or equivalent
Must be at least 18 years old
Valid driver's license and reliable transportation (you may “rove” between locations during a shift)
Available to work 12-hour shifts (no overnights), with alternating weekends and holidays
Comfortable working in a fast-paced, team-driven environment
Strong communication and problem-solving skills, and customer service skills
Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity
We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the best team in healthcare. Apply today.
Patient Access Representative - Florissant, MO
Florissant, MO jobs
Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered.
Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered.
As a Patient Access Representative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include:
First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start
Efficient Check-In: Guide patients through the initial intake process with clarity and patience
Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction
Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care
Perks of becoming a TAUC Team Member:
Competitive Pay: Starting at $17-$18/hour, based on experience
Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc.
Local Locations: Work most shifts at the closest 10 TAUC locations to you
Clear growth path with performance-based raises and promotions
Benefits
Health Insurance: Medical, dental, vision, life, and short-term
401(k) Retirement Plan: With employer match
Paid Time Off (PTO)
Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance)
Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources
Discounts:
Amazon Prime reimbursement or Sam's, Costco, or BJs base membership
Online ticket deals and more
A Day in the Role:
No two days are exactly the same, but here's what you can expect:
Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting
Input patient information accurately into our electronic medical records (EMR) system
Verify patient insurance coverage using online tools and EMR systems
Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way
Collect co-pays and explain visit costs with professionalism
Handling sensitive or difficult conversations with tact and professionalism
Answer incoming calls and assist with patient questions or follow-up
Collaborate closely with clinical staff to ensure smooth patient flow
Create a warm, helpful, and efficient front desk experience for every visitor
What You'll Gain:
Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes
Skill-building: Develop customer service, problem-solving, and multitasking abilities
Team culture: Work alongside a supportive team that celebrates success and values your contribution
Requirements
High school diploma or equivalent
Must be at least 18 years old
Valid driver's license and reliable transportation (you may “rove” between locations during a shift)
Available to work 12-hour shifts (no overnights), with alternating weekends and holidays
Comfortable working in a fast-paced, team-driven environment
Strong communication and problem-solving skills, and customer service skills
Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity
We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the best team in healthcare. Apply today.
Salary Description $17-18/hour
Registration Specialist - Dexter
Dexter, MO jobs
Current Saint Francis Colleagues - Please click HERE to login and apply. The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities. The Registration Specialist is goal-oriented and makes decisions based on the worth and success of each individual involved in the Revenue Cycle.
-Responsible for obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission.
-Responsible for working and maintaining system work queues.
-This position will also require answering the telephone, faxing, scanning, DPM's, and various other duties assigned by the manager.
-This individual will be crossed trained with the System Scheduling, Authorization, & Referrals to assist as needed.
-Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services.
-Promotes harmonious and efficient intra and inter departmental relationships and delivers quality customer service.
-Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System.
-Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System.
-Any and all duties as assigned by the Supervisor, Manager.
JOB DETAILS AND REQUIREMENTS
Type: Full Time (80 hours per 2 week pay period, with benefits)
Typical hours for this position: Monday, Wednesday, Thursday 8:00am-4:30pm, Tuesday and Friday 9:30am-6:00pm
Education:
High School Diploma or equivalent required
Certification & Licensures:
N/A
Experience:
-Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
-Ability to proficiently utilize a computer and software programs is essential.
-Must maintain a professional and courteous manners in dealing with customers and staff in all manners of communication.
-Must demonstrate appropriate and timely independent judgment.
ADDITIONAL INFORMATION
Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call ************ or email us at ***********.
Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.
Auto-ApplyRegistration Specialist
Cape Girardeau, MO jobs
Current Saint Francis Colleagues - Please click HERE to login and apply. The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities. The Registration Specialist is goal-oriented and makes decisions based on the worth and success of each individual involved in the Revenue Cycle.
-Responsible for obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission.
-Responsible for working and maintaining system work queues.
-This position will also require answering the telephone, faxing, scanning, DPM's, and various other duties assigned by the manager.
-This individual will be crossed trained with the System Scheduling, Authorization, & Referrals to assist as needed.
-Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services.
-Promotes harmonious and efficient intra and inter departmental relationships and delivers quality customer service.
-Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System.
-Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System.
-Any and all duties as assigned by the Supervisor, Manager.
JOB DETAILS AND REQUIREMENTS
Type: Part Time (48 hours per 2 week pay period, with benefits)
Typical hours for this position: Monday-Friday, day shift, rotating weekends
Education:
High School Diploma or equivalent required
Certification & Licensures:
N/A
Experience:
-Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
-Ability to proficiently utilize a computer and software programs is essential.
-Must maintain a professional and courteous manners in dealing with customers and staff in all manners of communication.
-Must demonstrate appropriate and timely independent judgment.
ADDITIONAL INFORMATION
Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call ************ or email us at ***********.
Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.
Auto-ApplyRegistration Specialist (PRN)
Cape Girardeau, MO jobs
Current Saint Francis Colleagues - Please click HERE to login and apply. The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities. The Registration Specialist is goal-oriented and makes decisions based on the worth and success of each individual involved in the Revenue Cycle.
-Responsible for obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission.
-Responsible for working and maintaining system work queues.
-This position will also require answering the telephone, faxing, scanning, DPM's, and various other duties assigned by the manager.
-This individual will be crossed trained with the System Scheduling, Authorization, & Referrals to assist as needed.
-Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services.
-Promotes harmonious and efficient intra and inter departmental relationships and delivers quality customer service.
-Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System.
-Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System.
-Any and all duties as assigned by the Supervisor, Manager.
JOB DETAILS AND REQUIREMENTS
Type: PRN or As Needed
Typical hours for this position: Weekends
Education:
High School Diploma or equivalent required
Certification & Licensures:
N/A
Experience:
-Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
-Ability to proficiently utilize a computer and software programs is essential.
-Must maintain a professional and courteous manners in dealing with customers and staff in all manners of communication.
-Must demonstrate appropriate and timely independent judgment.
ADDITIONAL INFORMATION
Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call ************ or email us at ***********.
Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.
Auto-ApplyRegistration Specialist - Jackson
Jackson, MO jobs
Current Saint Francis Colleagues - Please click HERE to login and apply. The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities. The Registration Specialist is goal-oriented and makes decisions based on the worth and success of each individual involved in the Revenue Cycle.
-Responsible for obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission.
-Responsible for working and maintaining system work queues.
-This position will also require answering the telephone, faxing, scanning, DPM's, and various other duties assigned by the manager.
-This individual will be crossed trained with the System Scheduling, Authorization, & Referrals to assist as needed.
-Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services.
-Promotes harmonious and efficient intra and inter departmental relationships and delivers quality customer service.
-Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System.
-Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System.
-Any and all duties as assigned by the Supervisor, Manager.
JOB DETAILS AND REQUIREMENTS
Type: Full Time (80 hours per 2 week pay period, with benefits)
Typical hours for this position: Monday-Friday 8:00am-4:30pm
Education:
High School Diploma or equivalent required
Certification & Licensures:
N/A
Experience:
-Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
-Ability to proficiently utilize a computer and software programs is essential.
-Must maintain a professional and courteous manners in dealing with customers and staff in all manners of communication.
-Must demonstrate appropriate and timely independent judgment.
ADDITIONAL INFORMATION
Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call ************ or email us at ***********.
Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.
Auto-ApplyPatient Service Coordinator
Kansas City, MO jobs
Job Description
This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the day-to-day operations of the Patient Services department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers.
Strong understanding of the Vital Tears process to effectively navigate the specialist role.
Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems.
Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction.
Collect patient payments and execute other accounting functions related to the order, including following up on default payments.
Share high volume of inbound and outbound calls with the Patient Services team.
Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc.
Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions.
Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners.
Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support.
Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed.
Demonstrate teamwork and collaboration in internal and external communications.
Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved.
Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other)
Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports.
Document accurate and current accounts, interactions, and events in the customer relations management tool.
QUALIFICATIONS and EXPERIENCE:
A minimum of one (2) year customer service and/or call center experience required.
Previous experience with Vital Tears preferred.
A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus.
Ability to think strategically and plan work around attaining goals and objectives.
Strong interpersonal, verbal, written and phone communication skills required.
Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems.
Active listening skills - be able to build rapport with patients.
Great organizational skills.
Strong problem-solving abilities and attention to detail.
Ability to manage and handle stress while showing good judgment.
Ability to work independently, with limited direction, and in a team environment.
Ability to work with distraction and to multi-task with frequent interruptions.
Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications.
Must have reliable transportation.
Availability to work rotating weekends and nights as necessary.
PHYSICAL REQUIREMENTS:
Frequent periods of intense concentration, attention to detail and accuracy.
Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage.
Moderate manual dexterity for basic keyboarding.
Long periods of sitting and/or standing may be required.
Ability to lift and move 20 pounds is required.
ENVIRONMENTAL DEMANDS
Normal office environment.
NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned.
Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution.
Job Posted by ApplicantPro
Medical Secretary - First Impressions
Patient access representative job at Hannibal Regional
To provide clerical support for the clinic staff. # # -###### Graduate of an accredited high school or equivalent required -###### Computer skills including proficiency in Word, Excel, Outlook and the ability to learn health information systems -###### Demonstrates effective oral # written communication skills -###### Demonstrates knowledge of physician office activities -###### Demonstrates basic accounting skills -###### Demonstrates ability to use office equipment -###### Ability to coordinate activities with other team members -###### Maintain BLS certification -###### Knowledge of medical terminology preferred -###### Knowledge of documentation systems -###### Strong organizational skills including independent problem resolution and established priorities.
-###### Demonstrates clerical skills including telephone, filing, customer service, office equipment and data input.
-###### Displays a strong ability to pay attention to details