Supervisor jobs at Hawaii Pacific Health - 115 jobs

A leading health insurance provider is seeking a talented individual to lead Infrastructure Operations and optimize healthcare delivery using cutting-edge technologies. The ideal candidate will have over 10 years of experience in the field, with a focus on AI and cloud environments like Azure and AWS. This role includes responsibilities such as managing service providers, implementing operational improvements, and developing AI-driven solutions to enhance performance. The position offers a competitive salary and a comprehensive benefits package. #J-18808-Ljbffr

A health technology organization is looking for an EHR Optimization Lead to coordinate optimization efforts for EHR solutions in partner practices. The ideal candidate will have over 6 years of experience in client-facing project roles within the healthcare industry and deep knowledge of popular EHR systems. Responsibilities include leading EHR optimization efforts, fostering client relationships, and mentoring team members. This role emphasizes innovation and collaboration within a remote-first environment. #J-18808-Ljbffr

SummaryWe are seeking a highly skilled and experienced External Manufacturing Leader to oversee and manage relationships with external manufacturing partners across various sites, specifically those involved in the production of radiotracers. The ideal candidate will have a deep understanding of regulatory frameworks, including 21 CFR 212, and familiarity with radiopharmaceuticals, radiopharmacies, and Board of Pharmacy requirements. This role will focus on ensuring safety, quality, compliance, delivery, speed, and cost across these manufacturing sites while managing the complexities of radiotracer production.Job DescriptionRoles & Responsibilities: Serve as the primary point of contact and key liaison between the company and external manufacturing partners, particularly those involved in radiotracer production Cultivate and maintain strong, effective relationships with external manufacturing sites to ensure consistent, high-quality production and compliance. Lead and participate in regular business reviews, aligning the external manufacturers' performance with corporate goals, and addressing any issues proactively. Safety & Compliance: Ensure all external manufacturing operations adhere to safety regulations, particularly in the production of radiotracers, and comply with environmental, health, and safety (EHS) guidelines. Monitor and enforce compliance with 21 CFR 212 (for the production of radiopharmaceuticals), FDA regulations, and other relevant guidelines, ensuring all manufactured radiotracers meet stringent regulatory standards. Oversee adherence to the Board of Pharmacy regulations, particularly with respect to radiopharmacies and the handling of radiopharmaceuticals. Quality & Delivery Assurance: Manage the quality assurance processes to ensure the consistent production of high-quality radiotracers in compliance with GMP, FDA, and other regulatory requirements Ensure timely and accurate delivery of radiotracers, working with external manufacturers to address any issues related to production delays or capacity. Collaborate with the quality assurance team to resolve deviations, implement corrective and preventive actions, and continuously improve quality control processes. Speed & Cost Management: Optimize manufacturing processes to balance speed-to-market needs with cost-effectiveness, particularly for the production of radiopharmaceutical products. Work closely with external manufacturers to drive cost-saving initiatives while maintaining high quality and compliance standards. Ensure that external manufacturing costs are managed effectively, including negotiating pricing and terms with vendors to align with the company's financial objectives. Risk Management: Proactively identify and mitigate risks related to external manufacturing operations, including production, regulatory compliance, and supply chain risks, especially with radiotracers. Develop and implement contingency plans to address potential disruptions in radiotracer production, supply chain issues, or regulatory changes. • Cross-functional Collaboration: Collaborate with internal teams, including Supply Chain, Operations, Regulatory Affairs, and R&D, to ensure alignment and smooth operations across external manufacturing activities. Provide leadership and regular updates to senior management on the performance of external manufacturers, focusing on key issues, risks, and solutions. Performance Metrics: Define, monitor, and report on key performance indicators (KPIs) for external manufacturing performance, ensuring alignment with business goals for radiotracer production. Track and report on the performance of external partners to drive continuous improvement in quality, safety, cost, speed, and compliance. Required Qualifications: Bachelor's degree in Engineering, Pharmaceutical Sciences, Life Sciences, Chemistry, or related field; advanced degree (e.g., MBA, Master's in Supply Chain, or similar) preferred. Experience: 8+ years of experience in external manufacturing or operations management within regulated industries such as pharmaceuticals, biotechnology, or radiopharmaceuticals. Proven track record in managing relationships with multiple external manufacturing sites, including contract manufacturing organizations (CMOs). Solid experience in quality management, compliance, and driving continuous improvements in manufacturing operations, particularly in regulated environments. Demonstrated success in optimizing production processes for speed and cost while maintaining high regulatory standards. Desired Qualifications: In-depth experience with radiotracers, radiopharmacies, and 21 CFR 212 regulations, including handling and production of radiopharmaceuticals. Extensive knowledge of 21 CFR 212, FDA regulations, and GMP as they apply to radiopharmaceuticals and external manufacturing. Strong understanding of radiopharmacy operations, Board of Pharmacy requirements, and the handling of radiotracers in accordance with industry standards. Strong leadership, interpersonal, and communication skills to effectively manage cross-functional teams and external partners. Excellent problem-solving, negotiation, and conflict resolution skills. Ability to analyze complex data, identify areas for process improvement, and implement actionable solutions. Familiarity with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies. Proven ability to manage multiple projects simultaneously and prioritize tasks effectively. Strong knowledge of SAP, Oracle, or other ERP systems is a plus. • Preferred Qualifications: Experience in managing global manufacturing operations, particularly in the production of radiotracers. Prior experience working in a radiopharmaceutical company or a similar regulated manufacturing environment. Certification in quality management or project management is a plus. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $140,000.00-$210,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: February 09, 2026

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Peri-op Area Clinical Leader (Central) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role You will act as a strategic clinical advisor, partnering with internal Solventum teams and key customers to drive best practices and deliver advanced education. You will lead priority customer engagements, provide escalated clinical and technical consultation, and support economic value discussions with evidence-based data. As a Peri-op Area Clinical Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Acting as strategic advisor to internal Solventum teams on wound care clinical strategy and industry best practices Collaborating with sales leadership to identify opportunities to educate and upskill teams and individuals on clinical or technical consultative practices Presenting compelling data and clinical application during priority planned customer engagements Building and maintaining relationships with key healthcare customers to ensure customer loyalty and satisfaction Engaging alongside local teams to plan & lead comprehensive customer education events Directly interacting with customers who require escalated consultation on clinical or technical on-label scenarios Serving as a consultative partner to various internal business stakeholders on clinical and/or technical matters Supporting economic objection handling with customers by articulating evidence-based clinical efficacy and the connection to economic value Aiding in resource management for conversions/evaluations Maintaining clinical/technical relevance through ongoing continuous learning and participation in professional associations Understanding and translating current relevant industry standards (e.g., ERAS, AAMI) Driving Requirements: This position requires the use of a personal vehicle for company business and participation in Solventum's Fixed and Variable Reimbursement (FAVR) program. As a condition of employment, candidates must successfully complete a pre-hire motor vehicle record (MVR) review and maintain ongoing eligibility, including compliance with Solventum's driver policy, insurance requirements, and annual policy sign-off. Ongoing monitoring of motor vehicle history will be conducted. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's Degree or higher AND 2 years of healthcare experience in a hospital, surgery center, or long-term care environment OR High School Diploma/GED from AND 4 years of healthcare experience in a hospital, surgery center, or long-term care environment AND In addition to the above requirements, the following are also required: Experience with Microsoft Office applications (i.e. Excel, Power Point, Outlook) Current, valid Driver's License. Additional qualifications that could help you succeed even further in this role include: Current certification(s): BSN, RN, CNOR Strong understanding of clinical value drivers across hospital care areas and alternative sites of care Excellent organizational and time management skills Understanding of the principals of adult learning Demonstrated analytical, problem solving, project management, and implementation skills Proven ability to cultivate strong internal and external collaborative relationships Experience with public speaking and technical presentations Additional Requirements In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. Work location: Remote Travel: Field-based role, with up to 75% overnight travel expected (may vary based on region) Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $125,600 - $172,700, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms.

Reports To: Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus eligibility Schedule: Full-time, Monday-Friday 8:00 - 4:30pm CST POSITION SUMMARY: GetixHealth is seeking a Call Center Supervisor to lead a high-performing team within our Healthcare Operations department. This position operates in a fast-paced environment and requires exceptional multi-tasking skills to manage daily priorities effectively. The Supervisor is responsible for coaching, developing, and motivating teammates to meet departmental goals while ensuring compliance, efficiency, and outstanding service delivery. The ideal candidate is a strong communicator and problem solver who thrives on building engaged teams, driving results, and improving processes in a dynamic setting. KEY RESPONSIBILITIES: Leadership & Team Development Partner with Human Resources to recruit, interview, and select top talent. Build meaningful connections with team members to encourage open communication, trust, and accountability. Coach, train, and motivate staff to meet and exceed performance goals. Conduct regular one-on-ones, evaluations, and professional development sessions. Recognize and reward individual and team achievements to boost engagement and morale. Coordinate cross-training and onboarding with Training and Workforce Analysts. Performance Management: Establish clear goals and performance metrics for the team. Monitor and evaluate results based on productivity, quality, and timeliness. Analyze reports to identify performance trends and process improvement opportunities. Collaborate with IT, Business Solutions, and Client Services to streamline workflows and enhance efficiency. Ensure full compliance with company policies, HIPAA, and PHI standards. Operations & Strategy: Identify and implement process improvements that support department goals. Manage resources and schedules to maintain service levels and client satisfaction. Handle escalated calls or issues, ensuring prompt and professional resolution. Partner with leadership and cross-functional departments to align operational objectives. Champion GetixHealth's mission, vision, and values across all interactions. QUALIFICATIONS: Education: High school diploma or equivalent required; Associate or Bachelor's degree preferred. 2+ years of experience in a healthcare call center or revenue cycle environment, with 1+ year in a supervisory or leadership role. Artiva experience required (strong working knowledge of workflows, reporting, and system navigation). Experience: 1+ years of leadership experience in a contact center, healthcare operations, or revenue cycle setting preferred Experience managing remote teams and prioritizing workloads across multiple client accounts Knowledge of medical billing, insurance claims, and healthcare administration is a plus Certifications: Certified Revenue Cycle Specialist (CRCS) required within the first year of employment Technical Skills: Proficient in Microsoft Office Suite and contact center technology platforms Strong computer literacy and ability to troubleshoot basic technical issues remotely Experience with healthcare billing systems or EMR software preferred WORK ENVIRONMENT & EQUIPMENT: Remote position - work from home anywhere in the U.S. Company-provided computer and necessary equipment $55 monthly internet stipend provided Must have a reliable high-speed internet connection and a private workspace suitable for patient and client communications WHY JOIN GETIXHEALTH?: Founded in 1992, GetixHealth is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We're more than revenue cycle experts-we're a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and-above all-people. BENEFITS & INCENTIVES: Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 60 days of full-time employment. Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans. 401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service. Paid Time Off (PTO): Start accruing PTO from your very first day of employment. Flexible Benefits: Customize your benefits package to fit your personal and family needs. GetixHealth is an Equal Opportunity and E-Verify Employer. Note: This job description is not intended to be an exhaustive list of responsibilities or qualifications and may be subject to change based on business needs.

Full-time Description Soleo Health is seeking a Clearance Team Lead - Intake Trainer to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care! Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Clearance Team Lead - Intake Trainer provides daily support and guidance to the Patient Access team, assists with escalations, participates in complex therapy benefit verification and prior authorization submissions, and performs duties of both the Clearance Specialist and Prior Authorization Coordinator. They work closely with the Patient Access Supervisor to ensure the team meets or exceeds productivity and quality expectations while delivering exceptional patient care. Responsibilities include: Acts as a resource for colleagues: Provide guidance to the team on referral processing standards, Soleo contracts, fee schedules, therapy guidelines, and supported therapies Monitor and assign referral workload: Oversee the clearance team's workload and direct the work of other staff members Serve as a Subject Matter Expert: Works autonomously to handle more complex issues related to benefits and authorization within established procedures and practices Handle escalations: Provide exceptional customer service to external and internal customers, resolving any customer requests in a timely and accurate manner Assist in training new team members: Ensure new team members understand their roles and responsibilities and provide ongoing training to enhance their skills and knowledge Support Patient Access team members: Provide necessary guidance, feedback and counseling and may contribute input for performance evaluations Generate and update reports: Create, update and distribute patient access-related reports as needed Perform duties of a Clearance Specialist and Prior Authorization Coordinator Schedule: Monday-Friday 8:30-5p Must have experience with Specialty Infusion for Prior authorization/Benefits Verification Prefer someone with training or lead experience Requirements At least 2 years of home infusion specialty pharmacy and/or medical intake/reimbursement experience preferred Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines including ability to interpret payor contract fee schedules based on NDC and HCPCS units Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met Ability to work in a fast-paced environment Knowledge of HIPAA regulations Basic level skill in Microsoft Excel & Word Knowledge of CPR+ preferred High school diploma or equivalent About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Salary Description $27-$31 per hour

The Supervisor - Arbitration Appeals is responsible for the oversight, management, and strategic direction of post-closure arbitration review and reopening activities for Federal and State out-of-network disputes utilizing the independent dispute resolution processes. This role supervises the staff responsible for the review, investigation, and reopening of closed out-of-network disputes utilizing the Federal independent dispute resolution processes, known as "arbitration," including assessing whether errors occurred in dispute closure and pursuing corrective action when appropriate. At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. The base pay estimate for this role is $55,300 - $88,400 annually. The final offer will depend on the skills, experience, and qualifications of the selected candidate. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for an annual bonus. Bonuses are not guaranteed and are awarded based on company and individual performance. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) * Supervises and provides day-to-day leadership for Arbitration Closure Appeals staff, including workload management, prioritization, coaching, and performance feedback. * Oversees the investigation and evaluation of closed Federal and State arbitration disputes to ensure determinations regarding reopening or correction are accurate, consistent, and aligned with CMS technical assistance and regulatory requirements. * Analyzes closure and appeal data to determine prioritization. * Reviews and approves reopening and correction requests, including supporting documentation and escalation rationale, prior to submission when appropriate. * Serves as the escalation point for complex, high-risk, advising leadership on recommended actions. * Ensures post-closure timelines, deadlines, and follow-up actions are monitored and met in accordance with operational guidelines and regulatory standards. * Acts as the primary management contact for CMS, IDR entities, arbitrators, and Departments of Insurance on post-closure disputes, reopening requests, and related inquiries. * Establishes and maintains quality control standards for post-closure reviews, including audits of investigations, submissions, and outcomes to ensure accuracy and compliance. * Identifies, analyzes, and communicates trends related to improper closures, portal errors, recurring eligibility issues, or inconsistent application of arbitration rules. * Partners with arbitration leadership, compliance, legal, and operational teams to develop corrective actions, process improvements, and preventive controls to reduce future closure errors. * Develops and maintains reporting on post-closure activity, outcomes, trends, and risk indicators to support leadership decision-making and audit readiness. * Assists with training, documentation, and knowledge sharing to ensure staff remain current on CMS guidance, regulatory updates, and internal standards. * Supports special projects, regulatory initiatives, and continuous improvement efforts related to arbitration operations and post-closure review. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): * High school diploma or equivalent. * 5 years of related healthcare, arbitration, appeals, or dispute resolution experience * Previous supervisor or lead experienced preferred. * Excellent written and verbal communication skills. * Intermediate skills in Microsoft Word and Excel is required * Ability to be detail oriented and organized with ability to prioritize. * Prior healthcare experience and/or appeal work is a plus. * Advanced knowledge of Federal and State arbitration processes, CMS guidance, and post-closure dispute handling preferred. * Demonstrated leadership skills with the ability to coach, mentor, and develop team members. * Advanced level skill in computer applications including MS Word, MS Excel. * Advanced knowledge of payor processes and healthcare billing. Anesthesia experience preferred. * Must display teamwork attitude and good inter-personal skills. * Organized with strong attention to detail. * Ability to prioritize and organize work and projects to ensure focus on high impact/value-added activities and meet deadlines. * Ability to identify trends to gain efficiencies in day-to-day work; sharing knowledge with colleagues. * Ability to communicate effectively in writing. * Ability to work independently with limited supervision. * Willing to learn new processes. * Knowledge of basic medical terminology and concepts preferred. * Knowledge of CPT, ICD-9, and ASA coding preferred. * Ability to effectively work well under pressure in a fast-paced environment. * Assist with special projects and perform other duties as assigned. * The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasional Standing * Occasional Walking * Frequent Sitting * Frequent hand, finger movement * Use office equipment (in office or remote) * Communicate verbally and in writing US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

The BCBA is responsible for development, implementation, ongoing evaluation, and overall management of behavior analytic programs for assigned home-based clients. Responsibilities also include ongoing supervision and training of behavior technicians assigned to implement one-on-one programming for assigned clients. Constellation BCBAs are highly motivated, intricately organized, passionate, and collaborative team players that exemplify the mission and values of the organization at large. Qualifications Position Qualifications Masters in Applied Behavior Analysis or related field BCBA certified in good standing with the Behavior Analyst Certification Board (BACB) State Licensure BACB Required 8-hour supervision training Strong organization and communication skills are required. Essential Job Functions/Responsibilities Develop behavior analytic programming based on formal assessment and observation for assigned clients Consistently monitor and modify programming based on client performance Identify formal assessment needs for assigned clients at intake and reauthorization accordingly Conduct assessments based on client needs/deficits (e.g., VB-MAPP, ABAS-3, Vineland-3, SRS-2, etc.) Make clinical recommendations based on assessment results that directly address the symptomology of ASD according to the DSM-V Collaborate with Constellation BCBA colleagues on a regular basis to ensure departmental excellence Maintain documentation, reports, and data collection for assigned clients Determine equipment/materials needed for program implementation Ensure availability of needed equipment/materials Develop programming materials when necessary Modify and refresh equipment/materials on a regular basis based on client needs/progress Request clinical guidance/assistance as needed Complete reports in a timely and thorough manner according to Constellation Kids policy Provide direct, one-on-one behavior analytic services to clients when applicable/needed Supervise behavior technicians assigned to clients on a weekly basis at minimum Provide supervision quantity based on technician and client needs without exceeding payer approved amounts Consult with schools and other organizations as assigned Complete required documentation in a timely manner Submit documentation to department leadership for review in a timely manner as needed/required Conduct staff training as assigned Perform other duties as assigned

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM ™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Zero Balance Supervisor is responsible for leading and overseeing Zero Balance. Reviews operations focused on identifying and recovering hospital claims that have been deemed “zero balance” and closed by client hospitals. This role requires deep knowledge of hospital reimbursement, coding, and payer behavior, as well as the ability to identify recovery opportunities across large, complex claim inventories. The Supervisor serves as both a people leader and a subject matter expert, ensuring operational excellence, client satisfaction, and measurable financial results.Key Responsibilities Provide daily supervision, coaching, and support to assigned Zero Balance team members. Manage the full employee lifecycle, including hiring, onboarding, training, performance management, and corrective action. Prepare and deliver performance evaluations and account reviews in partnership with Department Leadership. Train and mentor staff, including new hires, with a focus on accuracy, payer strategy, and zero balance recovery best practices. Perform quality control reviews to ensure due diligence, compliance, and workflow adherence. Identify and pursue recovery opportunities within large inventories of zero balance hospital claims. Analyze and evaluate claim payments using EnableComp proprietary systems, tools, and payer documentation to determine compliance with contractual reimbursement. Prepare and submit initial bill packets and appeal letters using EnableComp systems and tools. Conduct timely and thorough follow-up with insurance companies to drive correct reimbursement. Research, request, and compile medical records, implant invoices, and other supporting documentation required for claim resolution. Apply coding knowledge (CPT, ICD-10, modifiers) to support claim accuracy, appeal success, and recovery strategy. Serve as the primary escalation point for team members issues related to access and roadblocks impacting claim resolution. Manage internal coordination, communication, and messaging related to external client requests and reported issues. Facilitate internal meetings to address client concerns, process improvements, and operational challenges. Communicate directly with clients regarding system access, documentation requests, payment research, training coordination, and related topics. Partner with Managers to prioritize daily work and ensure alignment with operational goals. Collaborate with Data Analytics to research and resolve claim, payment, and data import issues. Work closely with Data and Product teams to investigate calculation issues and support special projects. Support departmental and enterprise operational initiatives through cross-team collaboration. Requirements and Qualifications High School Diploma or GED required. Associates or Bachelor's Degree a plus. 5+ years' experience in healthcare field working in zero balance line of business. 5+ years' client facing/customer services experience. 2-5 years supervisory experience. 5+ years' experience with commercial/government billing and collections. Proven experience in hospital revenue cycle operations, with a strong focus on zero balance or underpayment recovery. Demonstrated ability to identify recovery opportunities within large claim inventories. Experience working with payer portals, claims systems, and healthcare revenue cycle technology platforms. Expert level understanding of insurance payer/provider claims processing and subsequent data requirements. Experience supporting outsourced zero balance or contingency-based recovery programs. Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). Equivalent combination of education and experience will be considered. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular and predictable attendance. Special Considerations and Prerequisites Practices and adheres to EnableComp's Core Values, Vision and Mission. Must demonstrate exceptional interpersonal skills and exhibit an approachable nature to answer questions from Revenue Specialist staff and mentor and train others regularly. Can-do attitude with service-oriented approach and strong sense of urgency with skills to develop and coach team members. Must be a self-starter and able to work independently without direct supervision. Proven written and verbal communication skills. Strong analytical and problem-solving skills. Appropriately handle stress and interact cooperatively with others (at all levels of the organization). Proven experience working with external clients; strong customer service skills and business acumen. Ability to prioritize and manage multiple competing priorities and projects concurrently. General office environment; must be able to sit for long periods of time. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: “I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” - Revenue Specialist “I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” - Supervisor, Operations

We are looking for motivated and passionate clinicians looking to make an impact in their community to join a new Street Crisis Response Team in San Francisco! The Street Crisis Response Team (SCRT) is an innovative co-responder model responding to triaged 911 calls for non-violent, behavioral health issues in San Francisco, as an alternative to police response. Since November 2020, six teams have launched, responding to calls citywide. ********************************************************************************************* ************************************************************************************************************************************* ***************************************************************************************** The SCRT Clinical Team Lead will play a crucial role in helping to coordinate the behavioral health assessment and crisis response for those in psychiatric and substance-induced distress in San Francisco. The SCRT aims to avoid harm to the individual in crisis by intervening in person-centered and trauma-informed ways to avoid further escalation and attend to the immediate needs of the person in crisis. This will be done by treating each person in crisis with the utmost dignity and respect, as well as an active participant in their own de-escalation process and reestablishment of personal safety. The Clinical Team Lead role will be a 12-hour shift, three to four days per week. Clinical Team Leads work in collaboration with the SCRT Clinical Supervisors to ensure at least one is available over the phone throughout all shifts worked by the SCRT Clinicians. Clinical Team Leads also participate in the field as clinicians, train and shadow other clinicians in the field, and may work in place of a clinician who is on vacation or unable to report for their shift. The first of its kind in San Francisco, the SCRT which is comprised of a SFFD Paramedic, a Behavioral Health Clinician and a Peer Counselor will respond to calls of suicide and self-harm, including assisting individuals who present as disoriented, delusional and/or exhibiting symptoms of intoxication. The team will be mobile throughout the shift, in an ADA-accessible SFFD van available to transport the team and people to other resources after de-escalation has occurred. In addition to behavioral health assessment and de-escalation, the SCRT is qualified to provide basic medical treatment (such as wound care, prevention of infection) to reduce the need for hospitalization and decrease the chances of furthering mental health decompensation. Depending on the level of care needed, individuals may be escorted to a hospital, shelter or to a safer location as applicable to their health needs. This role is a full-time position with benefits, and includes both in the field (in person) and off-site work. Clinical Team Leads will have access to the COVID-19 vaccine upon hire. The Clinical Team Lead works 3-4 12-hour shifts per week. Key Responsibilities Clinical Responsibilities: Work collaboratively in 12 hour shifts as part of a co-responder model team to address non-violent, behavioral health crisis calls triaged by the city's 911 system and/or a dedicated 800 number provided to the public, as an alternative to police response. Share responsibility with other Clinical Team Leads and Clinical Supervisors to maintain immediate availability to consult, problem solve, and answer questions by phone to provide supervision to other clinicians providing direct crisis response in real time. Participate in and assist with facilitation of group supervision with members of the Street Crisis Response Team. Learn and utilize the Trauma Stewardship model for coping with burnout and compassion fatigue among members of the SCRT. Provide culturally responsive, trauma-informed, gender-responsive, harm reduction, and person-centered mental health and substance use crisis assessment, intervention, de-escalation, and appropriate follow up as part of the SCRT, specifically for individuals experiencing non-violent, behavioral health crisis in San Francisco. Deftly assess for and instruct others to assess for suicidality, homicidal intent, violence risk, grave disability, and substance use using appropriate measurements, including C-SRRS, Mini Mental Status Exam, and others. Train and shadow other clinicians in the field and provide feedback on their clinical work. Show competency in use of Narcan for opioid overdose reversal. Maintain strong working knowledge of DSM V diagnostic criteria, particularly for substance use, PTSD/Acute Stress, psychotic, panic, bipolar, mood, and personality disorders. Obtain SFDPH 5150 Certification so that in situations that warrant it, initiate a 5150 psychiatric hold by properly assessing and documenting per SFDPH protocol, as well as waiting safely while calling and awaiting transport. Team Member Responsibilities: Work with other team members and person in crisis in quickly assessing the needs of individuals experiencing mental health crisis; and to create a response plan in collaboration with the other SCRT members and person in crisis. Practice self-awareness and cultural humility as member of diverse team; be conscientious and sensitive to power and other interpersonal dynamics with other team members. Demonstrate strong ability to remain calm and attentive during crises,as well as to deftly advise on several separate crises during a single shift. Demonstrate a high level of resilience and self-care as part of maintaining wellness in a high crisis and first responder position. Administrative, Training, and Documentation Responsibilities: Maintain timely and thorough administrative and service documentation and records related to client care and program-related monitoring, in accordance to standards specified by HR360 policies and oversight agencies (e.g. DPH, etc.). Complete all live and online trainings in timely and thorough manner to form strong foundation for clinical work. Trainings will include street crisis de-escalation, trauma informed care, Motivational Interviewing, ethical boundaries, confidentiality, first aid, CPR, COVID-19 precautions, and others. Education and Knowledge, Skills and Abilities Education and Experience Required: Licensure (LCSW, LMFT, LPCC) or registration (ASW, AMFT, APCC) with the California Board of Behavioral Sciences or Board of Psychology. Minimum three years of experience providing behavioral health services in a public health, community mental health, crisis services, or other setting serving people who are unhoused. First Aid certified within 30 days of employment. CPR certified within 30 days of employment. Must be able/willing to work outside during most of shifts, travel in van with others between crises, and physically move frequently during shift. Must be able to travel to and from worksite and other locations within San Francisco. Ability to work with and honor a highly diverse community served, as well as SCRT team members, while showing humility and openness. Willingly open to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience, and other important attributes. Desired: Bilingual in San Francisco threshold language. Background Clearance Required: Ability to obtain and maintain background clearance with successful discharge from probation or parole. Please attach scan or photo of BBS/BOP credentials to application and list three professional references on resume or cover letter. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. The Clinical Team Lead provides direct mental health services under supervision, including clinical assessments, diagnoses, treatment planning, therapeutic interventions, and crisis management. In addition, the lead supports the supervisor in ensuring provision of quality client care and effective team performance to meet agency goals. Services are delivered through individual, group, and family therapy across various settings such as outpatient offices, residential treatment facilities, and field-based locations, depending on client and program needs. The lead collaborates closely with a multidisciplinary team to ensure high-quality, client-centered care that aligns with the organization's mission and values. This is a primarily in-person role with the option to work remotely up to two (2) days per week after the successful completion of the probationary period, based on program needs and supervisor approval. Remote work flexibility is subject to change in accordance with the organization's policies. Due to travel between service locations, reliable transportation and a valid California driver's license are required KEY RESPONSIBILITIES Leadership Assist with the supervision and development of a multidisciplinary team. Ensure that all treatment services provided are strength-based, trauma-informed, and culturally competent services. Ensure that all treatment services are provided in an ethical and legal manner. Ensure that own and clinical team's documentation are submitted in accordance with program requirements and in compliance with all regulatory requirements and agency's policies and procedures. Assume ownership for any crisis as it relates to service delivery and see it through to completion. Treatment Setting Provide thorough clinical assessments and diagnoses under supervision. Work with the client to develop client-centered treatment plans. Monitor treatment progress and update the treatment plan as needed with supervisory guidance. Address mental health and/or substance abuse symptoms using individual, group, and/or family treatment. Provide thoughtful discharge planning to ensure the client's safe transitions. Provide crisis assessment and intervention as needed. Assist with crisis assessment, crisis intervention, and symptom management within assigned programs by providing 24-hour, 7-day per week after-hours coverage on rotation with other Therapists. Deliver services in outpatient, residential, or field settings based on assignments and client need. Meet expected client care hours per week. Collaboration and Communication Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances. Work collaboratively with other members of the treatment team including Case Managers, Counselors, Medical staff, and Psychiatrists. Maintain frequent communication with the treatment team and engage in regular consultations, clinical team meetings, case conferences, and plan development meetings. Documentation Assist in ongoing maintenance of clients' charts and other related documentation. Maintain compliance with due dates for all clinical documentation including assessment, treatment plan, treatment plan updates, re-assessments, discharges, outcome measures, and other clinical documents. Write client's progress letters and court reports and obtain final approval from the supervisor. Documentation must be maintained in compliance with the organization's policy and procedures, HIPAA, 42-CFR, and other standards to satisfy internal and external evaluating requirements. Complete all assigned URCs in a timely manner. Administration and Other Duties Attend and actively participate in Clinical Group Supervision. Actively participate in meetings. Participate in training opportunities and pursue certifications in evidence-based practices. Complete all assigned training in a timely manner. Arrange work schedule in accordance with the agency's needs. Read emails daily and respond when appropriate. Maintain compliance with credential requirements. QUALIFICATIONS Credentials Master's degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related field from an accredited graduate school. Registration from the California Board of Behavioral Sciences as an AMFT, APCC, or ACSW. Current First Aid and CPR certification or ability to obtain within 30 days of hire. Valid California Driver's License and access to registered and insured transportation. Experience Experience treating clients with co-occurring disorders. A minimum of one year of clinical therapy experience. Leadersip experience preferred.

. The Clinical Team Lead provides direct mental health services under supervision, including clinical assessments, diagnoses, treatment planning, therapeutic interventions, and crisis management. In addition, the lead supports the supervisor in ensuring provision of quality client care and effective team performance to meet agency goals. Services are delivered through individual, group, and family therapy across various settings such as outpatient offices, residential treatment facilities, and field-based locations, depending on client and program needs. The lead collaborates closely with a multidisciplinary team to ensure high-quality, client-centered care that aligns with the organization's mission and values. This is a primarily in-person role with the option to work remotely up to two (2) days per week after the successful completion of the probationary period, based on program needs and supervisor approval. Remote work flexibility is subject to change in accordance with the organization's policies. Due to travel between service locations, reliable transportation and a valid California driver's license are required KEY RESPONSIBILITIES Leadership Assist with the supervision and development of a multidisciplinary team. Ensure that all treatment services provided are strength-based, trauma-informed, and culturally competent services. Ensure that all treatment services are provided in an ethical and legal manner. Ensure that own and clinical team's documentation are submitted in accordance with program requirements and in compliance with all regulatory requirements and agency's policies and procedures. Assume ownership for any crisis as it relates to service delivery and see it through to completion. Treatment Setting Provide thorough clinical assessments and diagnoses under supervision. Work with the client to develop client-centered treatment plans. Monitor treatment progress and update the treatment plan as needed with supervisory guidance. Address mental health and/or substance abuse symptoms using individual, group, and/or family treatment. Provide thoughtful discharge planning to ensure the client's safe transitions. Provide crisis assessment and intervention as needed. Assist with crisis assessment, crisis intervention, and symptom management within assigned programs by providing 24-hour, 7-day per week after-hours coverage on rotation with other Therapists. Deliver services in outpatient, residential, or field settings based on assignments and client need. Meet expected client care hours per week. Collaboration and Communication Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances. Work collaboratively with other members of the treatment team including Case Managers, Counselors, Medical staff, and Psychiatrists. Maintain frequent communication with the treatment team and engage in regular consultations, clinical team meetings, case conferences, and plan development meetings. Documentation Assist in ongoing maintenance of clients' charts and other related documentation. Maintain compliance with due dates for all clinical documentation including assessment, treatment plan, treatment plan updates, re-assessments, discharges, outcome measures, and other clinical documents. Write client's progress letters and court reports and obtain final approval from the supervisor. Documentation must be maintained in compliance with the organization's policy and procedures, HIPAA, 42-CFR, and other standards to satisfy internal and external evaluating requirements. Complete all assigned URCs in a timely manner. Administration and Other Duties Attend and actively participate in Clinical Group Supervision. Actively participate in meetings. Participate in training opportunities and pursue certifications in evidence-based practices. Complete all assigned training in a timely manner. Arrange work schedule in accordance with the agency's needs. Read emails daily and respond when appropriate. Maintain compliance with credential requirements. QUALIFICATIONS Credentials Master's degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related field from an accredited graduate school. Registration from the California Board of Behavioral Sciences as an AMFT, APCC, or ACSW. Current First Aid and CPR certification or ability to obtain within 30 days of hire. Valid California Driver's License and access to registered and insured transportation. Experience Experience treating clients with co-occurring disorders. A minimum of one year of clinical therapy experience. Leadersip experience preferred.

Job Title: Lifeline Supervisor Department: Suicide & Crisis Lifeline Reports to: Lifeline Direct Services Manager Hours: Part-Time, 20 hrs/week, M-F 2:45pm-10:45pm The Lifeline Supervisors are responsible for smooth operations and effective services provided during scheduled shifts on Family Services of the Merrimack Valley's (FSMV) 24/7 Suicide & Crisis Lifeline. Lifeline Supervisors are responsible for overseeing a team of Call Takers, monitoring Lifeline calls, facilitating response to imminent risk calls, ensuring the accurate collection of statistical and narrative data, and supporting the Lifeline Management Team in implementing policies, quality standards, and best practices. B. Duties and Responsibilities Supervise a team of Call Takers, ensuring each member receives regular performance appraisals, is adhering to policies, protocols, quality standards, and best practices, and participates in ongoing training and professional development. Conduct call monitoring on each shift for quality assurance and performance improvement. Ensure safety assessment questions are asked on all interactions and imminent risk assessments are conducted as indicated. Provide support and guidance to Lifeline staff, including assistance responding to moderate and high-risk calls, connecting callers to additional resources including emergency services as needed, de-escalating crisis situations, and debriefing with staff after difficult calls. Assure smooth operations of the Lifeline during each shift, including proper functioning of technology, staffing, and call flow. Conduct call monitoring to ensure Call Takers are providing quality support, compassionate care, maintaining safety standards, and adhering to policies and procedures. Provide immediate feedback to Call Takers on performance, documenting concerns and strategizing with Lifeline Management Team to improve quality. Conduct follow up calls as needed to individuals who have called the Lifeline to check for safety and provide additional support and resources. Assist Lifeline staff in answering incoming calls as needed, providing emotional support, information and referrals to callers who may be in emotional crisis and contemplating self-harm or suicide. Communicate frequently with other Lifeline staff (Lifeline Management Team) regarding operations, call taker performance, and overall quality. Assist in training new Lifeline staff by providing mentoring and coaching. Participate in weekly to monthly team meetings to discuss shared experiences as call takers, debrief on calls, receive professional development, and participate in a learning community. Adhere to all Family Services policies, procedures, best practices, and those in accordance with our accreditation through the International Council for Helplines, National Suicide Prevention Lifeline, and the Department of Public Health. Other responsibilities as assigned. C. Qualifications Minimum of a bachelor's degree or equivalent experience in the field of behavioral health, suicide prevention, crisis response, emergency services or other related field. One year's experience in Supervisor position preferred (previous hotline supervisory experience, or project coordination experience may be substituted) Proficient with technology, including computer and internet skills, smartphones and databases. Excellent interpersonal skills including strong communication and ability to provide coaching, mentoring, feedback to colleagues, and collaborate with other service providers. Maintain composure in high stress situations and respond calmly and appropriately in crisis situations. Highly motivated, energetic, resilient and target driven to produce desired results. Ability to work independently while exercising good judgment. Ability to problem solve and troubleshoot in a fast-paced, evolving remote work environment Desire to help others, display compassion, and maintain confidentiality required. Understanding of the laws and regulations surrounding physical, sexual, and emotional abuse, child abuse, neglect, and legal reporting requirements Understanding of the contractual obligations of the Lifeline. D. Level of Supervision / Reports to: Reports to and is supervised by the Lifeline Direct Services Manager E. Status: Non-Exempt Requirements · Minimum of a bachelor's degree or equivalent experience in the field of behavioral health, suicide prevention, crisis response, emergency services or other related field. · One year's experience in Supervisor position preferred (previous hotline supervisory experience, or project coordination experience may be substituted) · Proficient with technology, including computer and internet skills, smartphones and databases. · Excellent interpersonal skills including strong communication and ability to provide coaching, mentoring, feedback to colleagues, and collaborate with other service providers. · Maintain composure in high stress situations and respond calmly and appropriately in crisis situations. · Highly motivated, energetic, resilient and target driven to produce desired results. · Ability to work independently while exercising good judgment. · Ability to problem solve and troubleshoot in a fast-paced, evolving remote work environment · Desire to help others, display compassion, and maintain confidentiality required. · Understanding of the laws and regulations surrounding physical, sexual, and emotional abuse, child abuse, neglect, and legal reporting requirements · Understanding of the contractual obligations of the Lifeline. ABOUT FAMILY SERVICES OF THE MERRIMACK VALLEY Family Services is a non-profit, social service organization located in Lawrence, MA. The organization helps more than 7,000 people in the Merrimack Valley each year through 20+ programs focused on youth development, parent education and emotional health. All of its services are infused with a sense of hope and possibility and enable individuals to thrive in their family, community, workplace and school. For more information, please visit ************* FSMV is an equal opportunity employer. COMPENSATION AND BENEFITS This is a part time, non-exempt position with a pay range $23..50-$26.00 per hour, commensurate upon experience. An opportunity to work with and learn from a team of dedicated, passionate individuals in a diverse environment that serve children, youth, and adults. Salary Description $23.50 - $26.00 per hour

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Responsible for auditing the charge capture process to ensure that all valid charges are captured in the billing process in a timely manner. - Identifies charge compliance issues and root causes of noncompliance. Ensures correction of such issues and develops changes to workflow processes to ensure that such issues are prevented in the future. - Monitors functions and activities to safeguard The Queen's Health Systems (QHS) against exposure to penalties and fines by ensuring healthcare services are billed accurately and properly at all times. - Provides education and training to departmental staff to ensure understanding and compliance to correct charging procedures. II. TYPICAL PHYSICAL DEMANDS: - Essential: Sitting, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions, static gripping of an object for prolonged periods, frequent gripping of an object. - Occasional: Standing, twisting body, lifting and carrying usual weights of 15 to 30 pounds, reaching above, at, and below shoulder level. - Operates personal computer, calculator, telephone, fax and printer. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - Bachelor's degree in Business Administration, Finance or Health Care Administration or related field; or four (4) years progressive experience in Revenue Cycle or Finance may be substituted for the educational requirement. - Master's degree in a related field preferred. B. EXPERIENCE: - In addition to the education requirement, three (3) years experience in two (2) or more areas of the revenue cycle process to include, but not be limited to patient access, scheduling, charge capture, CDM maintenance, claims submission and follow-up, payment posting, collections, claims adjudication, third party payer contracts, government reimbursement and policies, compliance, net revenue and/or profitability analyses, preferably in an acute care facility. - Experience in a lead or supervisory role. - Experience to demonstrate the following: o Working knowledge of CPT/HCPCS and revenue code assignment and ICD-9 coding. o Working knowledge of charge master principles and the relationship to coding, billing and compliance in a hospital setting. o Working knowledge of health care delivery systems, including contracting and financial analysis. o Knowledge of reimbursement regulations, including Medicare/Medicaid program requirements, and medical terminology. o Ability to develop and implement education/training programs and activities. o Proficiency in computer applications such as Word and Excel, and computer-based hospital billing/records applications with preference given to experience with Epic systems. o Knowledge of Crystal Report Writer. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES **I. JOB SUMMARY/RESPONSIBILITIES:** - Supervises the day-to-day operations, administration, coordination and integration of services, programs and activities of assigned areas within the Diagnostic Imaging Department. - Oversees and monitors programs, projects, services and activities to ensure consistency with strategic plans, and goals and objectives of Queen's North Hawaii Community Hospital (QNHCH). - Practices and promotes behavior that meets and exceeds customer needs and expectations. - Ensures operations and functions are in compliance with regulatory requirements and the policies and procedures of the hospital. - Serves as the department head in the absence of the Manager, as assigned. **II. TYPICAL PHYSICAL DEMANDS:** - Finger dexterity, seeing, hearing, speaking. - Continuous: sitting, static gripping of an object for prolonged periods. - Frequent: walking. - Occasional: standing, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of 1 pound up to 5 pounds, reaching above, at and below shoulder level, frequent gripping of an object. - Refer to Radiologic and CT Technologist job description. **III. TYPICAL WORKING CONDITIONS:** - Not substantially subjected to adverse environmental conditions. - Occasionally subjected to irregular hours. - Exposure to communicable diseases, body fluids, mechanical/electrical units, chemicals and radiation. **IV. MINIMUM QUALIFICATIONS:** **A. EDUCATION/CERTIFICATION AND LICENSURE:** - Current Hawaii State license as a Radiologic Technologist. - Bachelor's degree in healthcare, business or related field preferred. - Current certification in Computed Tomography (CT) by the American Registry of Radiologic Technologist (ARRT). - Current BLS Certification. **B. EXPERIENCE:** - Minimum four (4) years as a CT or Radiologic Technologist, preferably in a comparable facility. - One (1) year supervisory/leadership experience (e.g. responsibilities for major project(s)). - Knowledge and experience with automated IT applications (i.e. PACS, PeopleSoft, Electronic Medical Record, timekeeping applications). Equal Opportunity Employer/Disability/Vet

Join Our Team as a Service Supervisor - Make a Difference Every Day! Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you! The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services. At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve. "A'ohe hana nui ka alu'ia" No task is too big when done together... Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families. Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission. Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices. Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo) Pay: $30/hour RESPONSIBILITIES: Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services. Carries a caseload to meet the needs of HBH. Completes supervision notes in a timely manner. Greet and meet with new clients and providers when a new provider s matched to a client. Coordinates at least 1 hour of shadowing of new providers before start of service. Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs. Develops Safety Crisis Plan for clients as needed. Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements. Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed. Provides coverage/substitute, as needed, when DSW's are not able to work their schedule. Provides administrative assistance to Program Coordinator and DDD Program Manager. Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills. Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations. Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring. Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner. Attends all required trainings. Adheres to HBH administrative guidelines working timesheet and service logs. Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations. Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree from an accredited college or university in Social Sciences or education, or Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly Current TB clearance First Aid and CPR training Criminal history check Traffic Abstract PHYSICAL REQUIREMENTS Observe, see, hear, and respond to client's needs, emergencies and conflicts. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to frequently stand, sit and walk. Able to run after client occasionally. Handle the responsibilities and routine stress often associated with providing childcare services. Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress. Individual will be exposed to inside and outside environmental conditions. If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance) COMPENSATION & BENEFITS: Competitive Pay (Biweekly) Ongoing training/supervision Opportunities for advancement Medical and dental coverage About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.

Join Our Team as a Service Supervisor - Make a Difference Every Day! Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you! The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services. At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve. "A'ohe hana nui ka alu'ia" No task is too big when done together... Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families. Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission. Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices. Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo) Pay: $30/hour RESPONSIBILITIES: Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services. Carries a caseload to meet the needs of HBH. Completes supervision notes in a timely manner. Greet and meet with new clients and providers when a new provider s matched to a client. Coordinates at least 1 hour of shadowing of new providers before start of service. Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs. Develops Safety Crisis Plan for clients as needed. Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements. Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed. Provides coverage/substitute, as needed, when DSW's are not able to work their schedule. Provides administrative assistance to Program Coordinator and DDD Program Manager. Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills. Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations. Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring. Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner. Attends all required trainings. Adheres to HBH administrative guidelines working timesheet and service logs. Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations. Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree from an accredited college or university in Social Sciences or education, or Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly Current TB clearance First Aid and CPR training Criminal history check Traffic Abstract PHYSICAL REQUIREMENTS Observe, see, hear, and respond to client's needs, emergencies and conflicts. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to frequently stand, sit and walk. Able to run after client occasionally. Handle the responsibilities and routine stress often associated with providing childcare services. Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress. Individual will be exposed to inside and outside environmental conditions. If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance) COMPENSATION & BENEFITS: Competitive Pay (Biweekly) Ongoing training/supervision Opportunities for advancement Medical and dental coverage About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.

Join Our Team as a Service Supervisor - Make a Difference Every Day! Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) on Oahu. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you! The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services. At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve. "A'ohe hana nui ka alu'ia" No task is too big when done together... Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families. Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission. Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices. Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment SUMMARY: Job Type: Part-Time, Flexible Location: Oahu Pay: $30/hour RESPONSIBILITIES: Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services. Carries a caseload to meet the needs of HBH. Completes supervision notes in a timely manner. Greet and meet with new clients and providers when a new provider s matched to a client. Coordinates at least 1 hour of shadowing of new providers before start of service. Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs. Develops Safety Crisis Plan for clients as needed. Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements. Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed. Provides coverage/substitute, as needed, when DSW's are not able to work their schedule. Provides administrative assistance to Program Coordinator and DDD Program Manager. Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills. Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations. Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring. Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner. Attends all required trainings. Adheres to HBH administrative guidelines working timesheet and service logs. Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations. Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree from an accredited college or university in Social Sciences or education, or Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly Current TB clearance First Aid and CPR training Criminal history check Traffic Abstract PHYSICAL REQUIREMENTS Observe, see, hear, and respond to client's needs, emergencies and conflicts. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to frequently stand, sit and walk. Able to run after client occasionally. Handle the responsibilities and routine stress often associated with providing childcare services. Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress. Individual will be exposed to inside and outside environmental conditions. If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance) COMPENSATION & BENEFITS: Competitive Pay (Biweekly) Ongoing training/supervision Opportunities for advancement Medical and dental coverage About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.

Job Description Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty. MISSION STATEMENT Strengthening families and fostering the healthy development of children. OUR VISION Healthy, thriving individuals and families building strong, multicultural communities across generations. OUR VALUES HOPE values: Humility, Ownership, Perseverance, Engagement We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Out-out incentive, 401(k), flexible spending plans, & more. Come join Child & Family Service and help us serve thousands in our communities! SUMMARY OF DUTIES The Lead Life Skills Specialist is responsible for assisting in the coordination of residential services and providing professional treatment and care to participants in the residential programs. The position provides quality youth care and close intensive supervision of youths in a residential treatment setting. In addition, this position is responsible for providing a range of residential counseling and skills training services to youths and their families, tracking and reporting on youth's treatment progress and providing peer leadership. Serves as the primary staff responsible for a shift in addition to their regular Life Skills Specialist duties. Provides clear and meaningful feedback to other members of the CBR staff. Shares observations and concerns regarding individual participants with staff. EDUCATION AND TRAINING REQUIREMENTS Masters' Degree from a school accredited by a recognized accrediting agency. Requires knowledge of an advanced type. EXPERIENCE Over two years, up to and including four years. SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Knowledge of interpersonal, behavioral and emotional difficulties associated with high-risk adolescents. Temperament to work with and care for youth with emotional/behavioral problems. Good communication skills. Ability to think and react quickly and effectively during highly stressful and emotionally intense situations. OTHER POSITION REQUIREMENTS This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island. This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of personal vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island. This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of agency vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island. This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions. Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job. Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated. Continued employment in this position is contingent on successful completion of First Aid classes. Requires contacts both inside and outside the organization in order to furnish or obtain information and/or provide participant services. Normal courtesy, tact and discretion required. At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.