Service Manager jobs at Hcl Associates, Inc.

Your Opportunity: General Manager CheckSmart Hamilton, OH As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Your Opportunity: Assistant Store Manager CheckSmart Marysville, OH As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's (*********************************** 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.Learn about the Danaher Business System which makes everything possible.The Regional Field Service Manager for Leica Biosystems is responsible for the daily management of their assigned regional team.The Regional Field Service Manager will have formal management responsibilities for a defined team of Field Service Engineers. The Manager models outstanding customer service through strong communication and collaboration skills both internally and with our customers. Core duties include building a technically strong and cohesive team while maintaining a strong partnership with service coordination, applications and sales to retain base business while concurrently growing the business. Effectively ensuring the day-to-day operations of the field service team performs with accuracy and completeness in repairs, calibrations, instrument qualifications and installations while delivering services on time.This position reports to the Director Field Service West, is part of the Field Service Team. This position is part of the Field Service Team located in United States and will be a remote, field- based role in the San Francisco, CA area. In this role, you will have the opportunity to: + Drive Customer Satisfaction! Being a clear advocate for the customer leading service calls, installations, and resolving high-pressure customer issues, including product performance issues escalations. Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a "first-time fix". + Leverage strong communication and listening skills to ensure we exceed customer expectations and close all outstanding issues. Strive to understand customer perception and the associated business impacts commercially. Resolve customer issues in a rapid fashion while demonstrating a high level of business acumen. + Create a culture of ownership and accountability - ensures associates understand their objectives and are provided the tools and guidance to be successful. Constantly works to build the best team via associate development and by retaining and recruiting the best talent. + Develop a robust continuous improvement and accountability culture centered around daily management and monthly KPI's. + Ensure all processes are documented and improved via the use of kaizen (VSM, TPI, etc.). Act as a primary customer of Danaher Business System (DBS) and leverage internal and external DBS expertise to map improvement plans and drive sustainable improvements. The essential requirements of the job include: + Bachelor's degree + 9+ years' experience in field service + 3+ years' experience in a customer facing roles Travel, Motor Vehicle Record & Physical/Environment Requirements: + This position requires up to 90% flying and/or driving travel, which may potentially include overnight stays, travel on short notice and for extended periods. Travel will primarily be domestic but may occasionally be international + Must have a valid driver's license with an acceptable driving record. + Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms. It would be a plus if you also possess previous experience in: + Supervisory experience + Troubleshooting and repair on medical laboratory instruments Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.The annual salary for this role is $125,000.00 -$145,000.00 USD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.This job is also eligible for bonus/incentive pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-GCC Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit *************** . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here (********************************************************************************************** . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com .

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Regional Field Service Manager for Leica Biosystems is responsible for the daily management of their assigned regional team. The Regional Field Service Manager will have formal management responsibilities for a defined team of Field Service Engineers. The Manager models outstanding customer service through strong communication and collaboration skills both internally and with our customers. Core duties include building a technically strong and cohesive team while maintaining a strong partnership with service coordination, applications and sales to retain base business while concurrently growing the business. Effectively ensuring the day-to-day operations of the field service team performs with accuracy and completeness in repairs, calibrations, instrument qualifications and installations while delivering services on time. This position reports to the Director Field Service West, is part of the Field Service Team. This position is part of the Field Service Team located in United States and will be a remote, field- based role in the San Francisco, CA area. In this role, you will have the opportunity to: Drive Customer Satisfaction! Being a clear advocate for the customer leading service calls, installations, and resolving high-pressure customer issues, including product performance issues escalations. Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a “first-time fix”. Leverage strong communication and listening skills to ensure we exceed customer expectations and close all outstanding issues. Strive to understand customer perception and the associated business impacts commercially. Resolve customer issues in a rapid fashion while demonstrating a high level of business acumen. Create a culture of ownership and accountability - ensures associates understand their objectives and are provided the tools and guidance to be successful. Constantly works to build the best team via associate development and by retaining and recruiting the best talent. Develop a robust continuous improvement and accountability culture centered around daily management and monthly KPI's. Ensure all processes are documented and improved via the use of kaizen (VSM, TPI, etc.). Act as a primary customer of Danaher Business System (DBS) and leverage internal and external DBS expertise to map improvement plans and drive sustainable improvements. The essential requirements of the job include: Bachelor's degree 9+ years' experience in field service 3+ years' experience in a customer facing roles Travel, Motor Vehicle Record & Physical/Environment Requirements: This position requires up to 90% flying and/or driving travel, which may potentially include overnight stays, travel on short notice and for extended periods. Travel will primarily be domestic but may occasionally be international Must have a valid driver's license with an acceptable driving record. Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms. It would be a plus if you also possess previous experience in: Supervisory experience Troubleshooting and repair on medical laboratory instruments Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The annual salary for this role is $125,000.00 -$145,000.00 USD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-GCC Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Regional Field Service Manager for Leica Biosystems is responsible for the daily management of their assigned regional team. The Regional Field Service Manager will have formal management responsibilities for a defined team of Field Service Engineers. The Manager models outstanding customer service through strong communication and collaboration skills both internally and with our customers. Core duties include building a technically strong and cohesive team while maintaining a strong partnership with service coordination, applications and sales to retain base business while concurrently growing the business. Effectively ensuring the day-to-day operations of the field service team performs with accuracy and completeness in repairs, calibrations, instrument qualifications and installations while delivering services on time. This position reports to the Director Field Service West, is part of the Field Service Team. This position is part of the Field Service Team located in United States and will be a remote, field- based role in the San Francisco, CA area. In this role, you will have the opportunity to: * Drive Customer Satisfaction! Being a clear advocate for the customer leading service calls, installations, and resolving high-pressure customer issues, including product performance issues escalations. Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a "first-time fix". * Leverage strong communication and listening skills to ensure we exceed customer expectations and close all outstanding issues. Strive to understand customer perception and the associated business impacts commercially. Resolve customer issues in a rapid fashion while demonstrating a high level of business acumen. * Create a culture of ownership and accountability - ensures associates understand their objectives and are provided the tools and guidance to be successful. Constantly works to build the best team via associate development and by retaining and recruiting the best talent. * Develop a robust continuous improvement and accountability culture centered around daily management and monthly KPI's. * Ensure all processes are documented and improved via the use of kaizen (VSM, TPI, etc.). Act as a primary customer of Danaher Business System (DBS) and leverage internal and external DBS expertise to map improvement plans and drive sustainable improvements. The essential requirements of the job include: * Bachelor's degree * 9+ years' experience in field service * 3+ years' experience in a customer facing roles Travel, Motor Vehicle Record & Physical/Environment Requirements: * This position requires up to 90% flying and/or driving travel, which may potentially include overnight stays, travel on short notice and for extended periods. Travel will primarily be domestic but may occasionally be international * Must have a valid driver's license with an acceptable driving record. * Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms. It would be a plus if you also possess previous experience in: * Supervisory experience * Troubleshooting and repair on medical laboratory instruments Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The annual salary for this role is $125,000.00 -$145,000.00 USD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-GCC Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.

IS NOT ELIGIBLE FOR VISA SPONSORSHIP***** What You'll Do: The Incident Manager of Production Operations is responsible for ensuring that event disrupting technology service are triaged, communicated, resolved and analyzed in a timely manner. This manager will oversee a team of 3+ reports, spanning three shifts 24/7. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Incident management according to established ITIL best practices. Manage staff and provide focus in a very dynamic fast paced environment. Manage staffing and ensure that 24/7 coverage is always present. Provide guidance and ensure that reports are trained and able to execute current, and new responsibilities. Ensure that Incidents are escalated and socialized adhering to all reporting requirements. Ensure that first-level Incident identification and resolution techniques are used to address all issues. Ensure that all Incidents are accurate and complete. Evolve the Incident process by implementing a multi-tiered process. Evolve the Incident process with a focus on reducing the time to resolve Incidents. Actively participate in the Change Control process, focusing on mitigating any/all risk. Embrace and live into all compliance and audit requirements. Must adhere to all Production Operations policies and procedures Focus on Operational readiness ensuring that all responsibilities are formally transferred to Production Operations Perform other duties as assigned. Evangelize for IT Platform stability and nurture a Continuous Improvement worldview. Escalate all impacting Incidents and surface any operational risks to leadership. Supervisory Responsibilities: Supervise team of 3+ spanning three shifts 24/7. Ensure that reports adhere to all OCC policies and procedures. Maintain PTO schedules and ensure that staffing levels & coverage are appropriate. Meet with staff on a regular basis to provide continual feedback. Write and deliver performance evaluations (PEPs). Actively participate in reports skills & career development plans. Ability to influence across multiple teams in a matrix-reporting structure. Must be people focused, supporting and guiding your reports through this transformational phase. Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Excellent oral and written communication skills. Thrive under a high-pressure environment and be able to prioritize Demonstrated experience in managing medium size teams. Excellent time-management skills. Microsoft products desktop proficiency (Outlook, Word, PowerPoint, Excel, etc.) Working knowledge of monitoring tools and best practices. Understands urgency of service level agreements and the need for timely responses. Ability to work in high intensity environment. Need to be detail oriented and self-motivated. Must be a Team Player. Technical Skills: Excellent cross-discipline knowledge of IT platforms General Linux knowledge. Experience with a scheduler (e.g. UC4). Good knowledge of AWS cloud foundation and Kafka Excellent knowledge of ITIL and ServiceNow Strong Desktop & Microsoft Office skills. Process orientated with the ability to design & and optimize a process. Education and/or Experience: At least 5 years' experience managing a team, across multiple shifts. Experience working in an environment with matrix-reporting structures. 7 or more years' experience working in a multi-platform environment. Experience working with a scheduler (ie.UC4). Dev/OPS and/or SRE experience a plus. College degree in Computer Information Systems desired, but equivalent work experience will be considered Certificates or Licenses: None About Us The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at *************** Benefits A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include: A hybrid work environment, up to 2 days per week of remote work Tuition Reimbursement to support your continued education Student Loan Repayment Assistance Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely Generous PTO and Parental leave 401k Employer Match Competitive health benefits including medical, dental and vision Visit ************************************************ for more information. Compensation The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education. In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on ********************** All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed. Salary Range $127,900.00 - $176,700.00 Incentive Range 8% to 15% This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance. Step 1 When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume. Step 2 You will receive an email notification to confirm that we've received your application. Step 3 If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. For more information about OCC, please click here. OCC is an Equal Opportunity Employer

The Director, Advisory Services will work with existing client relationships as well as working to expand the Public Funds division through new business development. This individual will achieve this by identifying prospects, analyzing portfolios and developing strategies for closing new business. The primary focus of this position will be business development within the public sector. This position is a remote based role and the ideal candidate will live within the state of California in a major metropolitan area. Primary Responsibilities Expand the Public Funds division through new business development. Owns relationship management, servicing and support of existing client relationships. Coordinate information flow between clients, staff, operations and investments. Analyze various investment options to identify and propose optimal investment solutions. Coordinate preparation of reports, presentations, proposals and other written communication. Regular networking through attendance at conferences and other municipal events. Educate clients and prospects on current market events and investment opportunities. Support and develop sales, marketing and service initiatives and activities. Critical Success Factors Understanding of capital markets with an emphasis on fixed income. Familiarity with financial modeling, review and analysis. Demonstrated project management skills with proven ability to manage multiple tasks and adapt to a changing, fast-pasted environment. Independent and self-motivated with a proven track record of business development. Ability to think and act strategically. Excellent communication skills, both verbal and written. Effective presentation skills within both large and small audiences. Desire to take initiative, improve processes and solve problems. Strong quantitative problem solving and analytical skills. Detail oriented with strong organizational skills. Effective relationship management skills. Enthusiastic, high-energy, positive attitude. Willingness to travel regularly.

**Field Service Solutions Manager** As a Field Service Solutions Manager here at Honeywell, you will be responsible for leading and managing the design, engineering, configuration, implementation, commissioning, ongoing support/maintenance and upgrades of all Honeywell Operational Technology (OT) Software, Enterprise Applications and Connected Offerings delivered into the Service business throughout Region. This will include strengthening our OT/Connected Service solutions knowledge and capability to ensure the people & skillsets are in place to promote, deliver & maintain more connected, operational critical solutions to our customers, ensuring alignment & consistency with global standards & guidelines. The role will also be required to provide pre-sales support, assisting in the costing of new opportunities and customer negotiation to support new growth, and signing off on the operational & delivery strategy. You will report directly to our North Americas Service Solutions Leader and you'll work out of South East location ( **WI/ MI/ IL/ IN/ KY/ VA/ NC/ TN /MS/ AL/GA / SA/ OR FL** ) on **a remote work schedule.** You will ensure the alignment, adherence & standardization of Honeywell's OT & Connected Service solutions to ensure we can execute effectively for our customers, demonstrate value, reduce our risk, cycle times, variation, and cost to deliver/service. This will also include identifying areas where we can streamline operations by utilizing digital deployment tools and central/global deployment services. The Service Solutions Operations team will also be responsible to ensure adherence of the Global ICT & Cybersecurity products and standards, in line with the HBS Buildings global ICT & cybersecurity offering portfolio. **\#LIREMOTE** **KEY RESPONSIBILITIES** · You are the focal for Operational Technology (OT)/Enterprise Applications/Connected Services throughout the Region, managing the solution specialist resources to lead the improvement & increase in capabilities in both delivery and service execution. · You will work with the local leadership teams to identify capability gaps, and actively hire additional resources to support the correct sale, design, engineering, implementation and support of HBS' OT, Enterprise Applications & Connected Services · Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell's OT, Connected Services and Enterprise Software Applications (EBI, DVM, EM, OBS, Forge, Pulse, Vector etc.) in the service LOB. · Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with Honeywell's OT, Connected Services and Enterprise Software Applications. · Possess a strong understanding and knowledge of all industry standards and protocols (BACnet, Modbus, OPC, SNMP, APIs etc) and how these protocols are used to ingest and share data from Honeywell and 3rd party technologies/applications with Honeywell's OT/ Enterprise Applications and Connected Services. · Be the Region's focal point and subject matter expert (SME) for Honeywell OT, Enterprise Application and Connected Services. · Ensure the global alignment, adherence and standardisation of the design, install, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cybersecurity services and technology selection of hardware / software. · You will work in collaboration with all relevant stakeholders to drive knowledge and understanding of HBS' OT, Enterprise Applications & Connected Service solutions to our existing customer base and new customer portfolio. · You will ensure only suitable qualified resources are undertaking the delivery and upgrade of HBS' OT, Enterprise Applications & Connected Service solutions to the global standards and practices, enabling HBS to deliver consistently for its customers globally. · You will establish and implement short-term and long-term strategies that support business growth, business efficiency and financial performance of HBS operations in the region. · Conduct technical and operational risk reviews and contribute to the CAP approval process for highly complex or large value (>$1m scope) OT, Enterprise Applications & Connected Services proposals in the Region. · Ensure appropriate skillset and expertise is provided to all relevant OT, Enterprise Applications & Connected Service solutions in addition to functional leadership as necessary to support key business decisions · In conjunction with the service operations and leadership teams, assess the delivery capabilities of the region's teams, and identify areas for improvement in capabilities and resources. · Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with OT and Enterprise Software Applications. · Build and maintain strong relationships with Account Managers/Sales Team to ensure alignment on all customer sites and identify and proactively drive OT and Enterprise Application opportunities across the Region. · Identify areas of innovation, technical excellence and best practices through knowledge sharing internally and externally to facilitate HBS becoming the go-to business for clients, star performers and employees. · Develop strong Honeywell relationships with the operations and leadership teams across the Region. · Provide proactive, engaged leadership for team members (including direct and indirect reports) with a focus on professional development and team optimization · Identify, develop, and maintain strategic industry partnerships to strengthen Honeywell's position, credibility and value proposition in the technology space. · Build productive customer relationships, developing sponsors for Honeywell, and continually seek and capitalise upon opportunities to increase customer satisfaction and deepen client relationships. · Actively promote Honeywell as an expert in ICT, Cybersecurity & Integrated Solutions and engage and create new relationships with customers and vendors through networking events and industry forums. · Keep abreast of all relevant developments and innovations in the field and research best practice methodologies and ensure emerging technologies are correctly aligned with customer requirements and solution offering. · Provide feedback and liaise with product management to ensure HBS product portfolio is appropriate to the changing needs of current and new customers and suits our regional market. · Work with functional leaders to productize solutions developed for one customer into repeatable solutions for future customers as appropriate. · Establish and maintain high standards of performance for self, direct reports and others to maximize the team's ability to meet business goals and objectives · Develop effective working relationships with Honeywell's Technical Support Groups, systems users and software vendors, to ensure systems can be well maintained, used effectively, and that requests for action to correct system problems can be attended to effectively and promptly. · Ensure that skills are maintained and enhanced in "specialist" area(s) relating to product knowledge, services knowledge, or industry knowledge. Ensure training plan is included in Personal Development Plan (PDP). Self-direction in identifying and suggesting training opportunities **YOU MUST HAVE** · Minimum 5 Years Experience in the design, implementation and maintenance of Honeywell OT, Enterprise Applications and Connected Services · Must be willing to travel across the country based on projects and requires a valid full drivers license. · Demonstrated ability in leading and working in collaboration with cross functional teams · Strong understanding of Honeywell's OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.) · Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API) · Knowledge of ICT/Cybersecurity fundamentals · Intermediate to Advanced computer skills · Fundamental knowledge of 3rd party IoT technologies and software applications · Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.) · Demonstrated experience in organising and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors. · Excellent analytical and problem solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment. **WE VALUE** · Bachelor's degree in Software Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering · Diploma of Project Management · Understanding of Honeywell building technologies and application (BMS, Security, CCTV, Fire etc) · Essential - Proven track record in a project engineering capacity involved in the design and delivery of technology based projects · Previous exposure to a site base, construction environment · Exposure to Sales bid process · Involvement in Design and Construct Projects · Experience with agile or iterative development methodologies to assist in the planning and/or delivery of application development projects. · Experience delivering projects following the Software Development Life Cycle (SDLC) model. · Sound change management skills to lead change and acceptance within the workforce by proactively and creatively taking action to achieve goals. The annual base salary range for this position is . Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes: Bonus, Employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Field Service Solutions Manager As a Field Service Solutions Manager here at Honeywell, you will be responsible for leading and managing the design, engineering, configuration, implementation, commissioning, ongoing support/maintenance and upgrades of all Honeywell Operational Technology (OT) Software, Enterprise Applications and Connected Offerings delivered into the Service business throughout Region. This will include strengthening our OT/Connected Service solutions knowledge and capability to ensure the people & skillsets are in place to promote, deliver & maintain more connected, operational critical solutions to our customers, ensuring alignment & consistency with global standards & guidelines. The role will also be required to provide pre-sales support, assisting in the costing of new opportunities and customer negotiation to support new growth, and signing off on the operational & delivery strategy. You will report directly to our North Americas Service Solutions Leader and you'll work out of South East location (WI/ MI/ IL/ IN/ KY/ VA/ NC/ TN /MS/ AL/GA / SA/ OR FL) on a remote work schedule. You will ensure the alignment, adherence & standardization of Honeywell's OT & Connected Service solutions to ensure we can execute effectively for our customers, demonstrate value, reduce our risk, cycle times, variation, and cost to deliver/service. This will also include identifying areas where we can streamline operations by utilizing digital deployment tools and central/global deployment services. The Service Solutions Operations team will also be responsible to ensure adherence of the Global ICT & Cybersecurity products and standards, in line with the HBS Buildings global ICT & cybersecurity offering portfolio. #LIREMOTE KEY RESPONSIBILITIES * You are the focal for Operational Technology (OT)/Enterprise Applications/Connected Services throughout the Region, managing the solution specialist resources to lead the improvement & increase in capabilities in both delivery and service execution. * You will work with the local leadership teams to identify capability gaps, and actively hire additional resources to support the correct sale, design, engineering, implementation and support of HBS' OT, Enterprise Applications & Connected Services * Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell's OT, Connected Services and Enterprise Software Applications (EBI, DVM, EM, OBS, Forge, Pulse, Vector etc.) in the service LOB. * Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with Honeywell's OT, Connected Services and Enterprise Software Applications. * Possess a strong understanding and knowledge of all industry standards and protocols (BACnet, Modbus, OPC, SNMP, APIs etc) and how these protocols are used to ingest and share data from Honeywell and 3rd party technologies/applications with Honeywell's OT/ Enterprise Applications and Connected Services. * Be the Region's focal point and subject matter expert (SME) for Honeywell OT, Enterprise Application and Connected Services. * Ensure the global alignment, adherence and standardisation of the design, install, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cybersecurity services and technology selection of hardware / software. * You will work in collaboration with all relevant stakeholders to drive knowledge and understanding of HBS' OT, Enterprise Applications & Connected Service solutions to our existing customer base and new customer portfolio. * You will ensure only suitable qualified resources are undertaking the delivery and upgrade of HBS' OT, Enterprise Applications & Connected Service solutions to the global standards and practices, enabling HBS to deliver consistently for its customers globally. * You will establish and implement short-term and long-term strategies that support business growth, business efficiency and financial performance of HBS operations in the region. * Conduct technical and operational risk reviews and contribute to the CAP approval process for highly complex or large value (>$1m scope) OT, Enterprise Applications & Connected Services proposals in the Region. * Ensure appropriate skillset and expertise is provided to all relevant OT, Enterprise Applications & Connected Service solutions in addition to functional leadership as necessary to support key business decisions * In conjunction with the service operations and leadership teams, assess the delivery capabilities of the region's teams, and identify areas for improvement in capabilities and resources. * Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with OT and Enterprise Software Applications. * Build and maintain strong relationships with Account Managers/Sales Team to ensure alignment on all customer sites and identify and proactively drive OT and Enterprise Application opportunities across the Region. * Identify areas of innovation, technical excellence and best practices through knowledge sharing internally and externally to facilitate HBS becoming the go-to business for clients, star performers and employees. * Develop strong Honeywell relationships with the operations and leadership teams across the Region. * Provide proactive, engaged leadership for team members (including direct and indirect reports) with a focus on professional development and team optimization * Identify, develop, and maintain strategic industry partnerships to strengthen Honeywell's position, credibility and value proposition in the technology space. * Build productive customer relationships, developing sponsors for Honeywell, and continually seek and capitalise upon opportunities to increase customer satisfaction and deepen client relationships. * Actively promote Honeywell as an expert in ICT, Cybersecurity & Integrated Solutions and engage and create new relationships with customers and vendors through networking events and industry forums. * Keep abreast of all relevant developments and innovations in the field and research best practice methodologies and ensure emerging technologies are correctly aligned with customer requirements and solution offering. * Provide feedback and liaise with product management to ensure HBS product portfolio is appropriate to the changing needs of current and new customers and suits our regional market. * Work with functional leaders to productize solutions developed for one customer into repeatable solutions for future customers as appropriate. * Establish and maintain high standards of performance for self, direct reports and others to maximize the team's ability to meet business goals and objectives * Develop effective working relationships with Honeywell's Technical Support Groups, systems users and software vendors, to ensure systems can be well maintained, used effectively, and that requests for action to correct system problems can be attended to effectively and promptly. * Ensure that skills are maintained and enhanced in "specialist" area(s) relating to product knowledge, services knowledge, or industry knowledge. Ensure training plan is included in Personal Development Plan (PDP). Self-direction in identifying and suggesting training opportunities YOU MUST HAVE * Minimum 5 Years Experience in the design, implementation and maintenance of Honeywell OT, Enterprise Applications and Connected Services · Must be willing to travel across the country based on projects and requires a valid full drivers license. * Demonstrated ability in leading and working in collaboration with cross functional teams * Strong understanding of Honeywell's OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.) * Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API) * Knowledge of ICT/Cybersecurity fundamentals * Intermediate to Advanced computer skills * Fundamental knowledge of 3rd party IoT technologies and software applications * Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.) * Demonstrated experience in organising and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors. * Excellent analytical and problem solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment. WE VALUE * Bachelor's degree in Software Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering * Diploma of Project Management * Understanding of Honeywell building technologies and application (BMS, Security, CCTV, Fire etc) * Essential - Proven track record in a project engineering capacity involved in the design and delivery of technology based projects * Previous exposure to a site base, construction environment * Exposure to Sales bid process * Involvement in Design and Construct Projects * Experience with agile or iterative development methodologies to assist in the planning and/or delivery of application development projects. * Experience delivering projects following the Software Development Life Cycle (SDLC) model. * Sound change management skills to lead change and acceptance within the workforce by proactively and creatively taking action to achieve goals. The annual base salary range for this position is . Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes: Bonus, Employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Assistant Manager, Servicing Recoveries role is responsible for leading day-to-day operations, overseeing staff performance, compliance, and quality standards and guiding specialized servicing functions within the Servicing Department. This role manages frontline agents and Senior SMEs, ensures SLA adherence, and manages escalations for complex or high-risk cases in Bankruptcy, Foreclosure, Mortgage and Probate. They partner with department leadership to drive process improvements, maintain regulatory compliance, and support team development to resolve systemic issues, drive process improvements, and support strategic initiatives. This role requires strong leadership, analytical, and problem-solving skills, with the ability to balance daily operational oversight and long-term departmental goals. By combining management responsibilities with deep operational knowledge, the Assistant Manager, Servicing Recoveries plays a key role in maintaining operational excellence, regulatory compliance, and team effectiveness, while contributing to the overall success and reputation of the department.Essential Job Duties and Responsibilities: People Leadership & Team Development - Lead, coach, and develop Specialists and Sr. Specialists through performance feedback, training, and career support. Escalation Management - Oversee and resolve complex or high-risk escalations, serving as the final decision point before senior leadership. Compliance Oversight & Quality Assurance - Ensure team work meets compliance standards, documentation accuracy, and audit readiness. Cross-Functional Collaboration - Represent the team in leadership-level discussions and align processes with Legal, Compliance, and other departments. Process Improvement & Reporting - Analyze team performance, identify inefficiencies, and drive process or policy improvements. Other duties as assigned from leadership to support team Required Skills, Knowledge and Abilities: 2-5 years experience in Recovery management including bankruptcy, foreclosure and probate. Strong leadership and coaching skills with the ability to mentor, develop, and evaluate team members. Advanced problem-solving and decision-making skills, particularly in escalated or high-risk scenarios. Excellent written and verbal communication skills for cross-team collaboration and customer/regulatory escalations. Strong organizational and time-management skills with the ability to balance multiple priorities. Proficiency with servicing systems, credit bureau platforms (e.g., E-Oscar, DCM), and productivity tools (Microsoft Office/Google Workspace). In-depth understanding of servicing operations, including bankruptcy, foreclosure, probate, and regulatory compliance. Strong knowledge of federal and state regulations impacting servicing operations (e.g., FCRA, bankruptcy procedures, foreclosure laws). Familiarity with compliance, audit readiness, and risk management frameworks. Understanding performance metrics, SLA management, and reporting practices. Lead a team effectively by setting goals, monitoring performance, and providing feedback and development opportunities. Handle escalations with professionalism, discretion, and sound judgment. Drive process improvements by identifying inefficiencies and recommending/implementing solutions. Collaborate with cross-functional leadership (Legal, Compliance, Billing, Collections) to resolve systemic issues. Adapt to changing priorities and perform additional duties or special projects as assigned by leadership. Compensation: $70,000 - $80,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Legal Entity: Honda Federal Credit Union Business Unit: Honda Federal Credit Union Department: Digital Services Division: 1CU Shift: 1st Workstyle: Remote Eligible up to 20% Career Level: 5 Job Grade: Exempt-4 Job Purpose The Digital Services Manager (DSM) oversees the digital banking strategy for Honda Federal Credit Union (HFCU), which encompasses online and mobile offerings to the benefit of HFCU members. The DSM is directly responsible for the overall performance of digital banking initiatives ranging from new product development, establishing digital banking key performance indicators, improving the member's online banking experience, aligning the strategic direction of the Digital Services department with HFCU's strategic objectives, securing the digital banking environment as well as performing complex data structuring and analysis. As a department manager, the DSM establishes operational digital banking standards and determines the priorities of the digital banking project pipeline. This position sets the policies and procedures for digital banking activities, ensures adherence to state and federal regulations, and identifies best practices to identify and mitigate risk associated with HFCU's digital banking environment. Key Accountabilities Develops and meets Digital Service department goals, budget and objectives as outlined in HFCU's annual strategic plan. Budget development and achievement requires an understanding of financial trends which impact digital banking strategies, member experience, and production objectives. Regularly reports variances and explanations for the variances to HFCU's Senior Management Team Actively participates in project implementation, including attending project team meetings, managing assigned projects and completing project deliverables. Identifies and creates strategic project initiatives to meet the changing technological landscape related to digital banking, artificial intelligence, and portfolio analytics. Creates new member-facing products or modifies current products to enhance HFCU value-added offerings Ensures compliance with all applicable laws, regulations, and best practices related to digital banking by developing internal policies and procedures. Keeps informed of changes in economic or market conditions that might impact the regulatory environment. Reviews and interprets regulatory changes and administers solutions or strategies to address laws impacting the digital banking environment Build and leverage relationships with external Business Partners and cross-functional stakeholders to both gain understanding of business objectives/obstacles and to facilitate execution of strategic direction Manage related Digital Services Business Partner recommendations, selection & assist with controlling costs Provides coaching, leadership and guidance to direct reports to maximize efficiency and effectiveness Talks with and listens to Associates and members, answers questions, addresses complaints, and resolves situations while using good judgment and instilling good will. Identifies goals and evaluates progress of Digital Services staff Manage the members digital interactions through Digital Banking and related mobile app review/ratings along with applicable member surveys and adjust the roadmap based on related analysis and actionable data Qualifications, Experience, and Skills Bachelor's degree in business, finance, information technology or a related field required MBA or equivalent work experience is preferred 5 or more years of experience in a financial institution in a digital banking, information technology, information security, or an operations environment 3 or more years of leadership experience in a financial institution or a technological organization 2 years of experience in business partner & vendor management ensuring products/services align with performance service level agreements, business goals and contractual commitments 2 years of experience around fintech/SaaS/cloud services, it network architecture, credit union business operations & related integrated touch points Ability to organize and effectively direct subordinates Ability to read, analyze, and interpret common financial and technical journals, financial reports and legal documents. Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to respond to common inquiries or complaints from credit union stakeholders Good oral and written communication skills, interpersonal skills, organizational skills required with a desire to maintain attention to detail and accuracy Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply such concepts to practical retail situations Self-starter, able to work autonomously Strong research, project management, business analyst & journey mapping skills Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: Remote Role! Based in Kansas with Travel Required All About the Role: The District Manager is responsible for driving profitable sales growth with major retail partners by developing strategic plans, managing product mix, and ensuring budget alignment. This role requires strong relationship-building skills, analytical thinking, and the ability to collaborate across internal teams and customer stakeholders to deliver exceptional results. Success depends on clear communication, problem-solving, and a proactive approach to managing sales performance and operational excellence. Key Responsibilities: Develop and execute sales strategies to achieve topline growth and profitability Collaborate with retail partners and internal teams to expand product assortment and support new product introductions (NPI) Analyze trends and performance metrics to create actionable plans that maximize sales and margin Coordinate training initiatives for retail sales teams to strengthen brand advocacy Partner with merchandising and marketing teams to develop promotional plans and improve key customer metrics Monitor open orders and backlogs to ensure timely fulfillment and customer satisfaction Prepare and deliver persuasive presentations and reporting for internal and external stakeholders Minimum Qualifications High school or GED 3 years of experience in sales, account management, or business Strong merchandising and consultative selling skills with a proven ability to close deals in B2B environments Ability to travel within assigned territory Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1

External Description: Supervises a contact service center support team responsible for providing quality support to clients with transactions and resolving operational issues on a daily basis. Responsible for the achievement of team goals and objectives, talent management, and supervision of team members. Responsibilities Coordinates and directs the daily operations of a contact service center team. Monitors work metrics and standards; resolves team issues as required. Resolves routine client issues or inquires as needed. Maintains relationships with other business departments to report client trends and needs; may use knowledge of client issues to contribute to business development efforts. Manages internal activities and initiatives designed to improve the client experience. Reviews trend analysis of problems reported, identifies the root cause of the problems, and recommends resulting improvements. Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. Has accountability for the human resources activities within the team (hiring, discipline, firing). May have financial/budgetary responsibility for the team. Qualifications Required: Bachelor's degree or the equivalent combination of education and relevant experience AND 3+ years of total relevant work experience Series 7 and 63 licenses are required to be obtained within designated window opened upon job entry date Preferred: Strong ability to coach associates and drive performance Ability to prioritize and have a strong time management process Ability to be a team player and work in a fast paced environment FINRA Requirements FINRA licenses are required and will be supported for this role. Work Flexibility This role is eligible for hybrid work, with up to two days per week from home. City: State: Community / Marketing Title: Supervisor, Retail Investment Services Company Profile: Location_formattedLocationLong: Colorado, US CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Job Description Education B.S. or B.A. degree in Finance, Business Administration, or related field of study normally required and specialty training in defined contribution plans. Experience A minimum of seven (7) years' experience in related positions normally required. Preferred Skills Proficient reading, writing, grammar, and mathematics skills. Proficient interpersonal relations, communicative, and sales skills. Proficient analytical abilities. Proven management skills. A working knowledge of operating policies and procedures which impact trust services. A thorough knowledge of the features and benefits of all trust products and services. A thorough knowledge of current trust regulations and tax laws. Moderate sales skills. Moderate computer skills. Proficient report writing skills. Valid driver's license. Role and Responsibilities The Retirement Manager is responsible for managing the retirement services of Wealth Management Department. Responsibilities include: efficient and accurate trust accounting record keeping, client support, and reporting services; organizing the work, activities, and human resources of the department; directly supervising assigned personnel. ESSENTIAL DUTIES Coordinates and participates in client face-to-face meetings; monitors staff to ensure expectations are exceeded. Manages Trust Support by coordinating activities of customer support teams, monitoring the quality and accuracy of support teams to insure performance standards are met. Provides staff with technical level of knowledge for employee benefit accounts and personal trust accounts. In conjunction with Trust Operations Service Manager, may assist with coordinating activities with vendors, i.e., negotiates contracts, handles conversions; maintains a good working relationship; handles issues and problems as they arise. Implements strategies to achieve goals assigned to the department as established in the Division's annual operating plan; assists in the development of the annual budget for the department and adheres to budget parameters. Organizes the work and activities of Trust Support in order to achieve established goals; monitors the efficiency and performance of the department versus established standards. Directly supervises assigned personnel as follows: Assists in the selection of new personnel as appropriate. Makes provisions for the proper orientation and training of new personnel. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. Organizes, schedules, and distributes work among assigned personnel. Keeps personnel informed of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. Administers personnel policies and procedures as established by company policy. As Account Acceptance Coordinator, reviews all accounts prior to acceptance to ascertain the requirements; coordinates activities of support staff to process new accounts; monitors and screens client services fees and processing. Performs various duties in order to provide efficient and accurate trust accounting, record keeping, and reporting services as follows: Develops operating procedures and programs designed to ensure the efficiency and accuracy of: Trust, estate, employee benefits accounts, accounting, etc. Record keeping of trust and related accounts. Reporting information used in client reports, tax reports, management reports, etc. Communicates procedures to department personnel and other division personnel who need this type of information. Interfaces with data processing vendor(s); analysis services, equipment, software, etc.; makes recommendations for changes or improvements. Reconciles various trust issues with other divisional personnel. Analyzes the results of trust audits; takes required actions. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; insures that the department and all personnel adhere to the same. Communicates with the immediate supervisor, other State Bank managers, and appropriate staff personnel in order to integrate goals and activities. Provides periodic reports to the immediate supervisor and other groups as required throughout the company. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place. Coordinates departmental tasks with coworkers inside and outside the department in order to ensure an efficient process and the completion of essential tasks needing proper segregation of duties. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; complies information as necessary or as directed and provides date to appropriate bank personnel. Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within give time frames and within established policy. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances. physical requirements: Must be able to ascends/descends stairs to move through the different floors of the location. Occasionally has to position self on a stepstool. Occasionally remains in stationary position, often standing or sitting for prolonged periods. The person in this position needs to occasionally move about inside the office to accomplish tasks. Occasionally adjust or move objects up to 40 pounds in all directions. Frequently communicates with others to exchange information. Constantly moves wrists, hands, and/or fingers. Occasionally operates machinery and/or power tools. Must be able to operate motor vehicles or heavy equipment. Must be able to assess the accuracy, neatness, and thoroughness of the work assigned. Occasionally exposed to high temperatures and low temperatures. Occasionally has to work around noisy environments. Occasionally exposed to outdoor elements such as precipitation and wind. Occasionally is exposed to hazardous conditions. Occasionally exposed to poor ventilation. Sedentary work that primarily involves sitting/standing. Medium work that includes moving objects up to 50 pounds.

Education B.S. or B.A. degree in Finance, Business Administration, or related field of study normally required and specialty training in defined contribution plans. Experience A minimum of seven (7) years' experience in related positions normally required. Preferred Skills Proficient reading, writing, grammar, and mathematics skills. Proficient interpersonal relations, communicative, and sales skills. Proficient analytical abilities. Proven management skills. A working knowledge of operating policies and procedures which impact trust services. A thorough knowledge of the features and benefits of all trust products and services. A thorough knowledge of current trust regulations and tax laws. Moderate sales skills. Moderate computer skills. Proficient report writing skills. Valid driver's license. Role and Responsibilities The Retirement Manager is responsible for managing the retirement services of Wealth Management Department. Responsibilities include: efficient and accurate trust accounting record keeping, client support, and reporting services; organizing the work, activities, and human resources of the department; directly supervising assigned personnel. ESSENTIAL DUTIES Coordinates and participates in client face-to-face meetings; monitors staff to ensure expectations are exceeded. Manages Trust Support by coordinating activities of customer support teams, monitoring the quality and accuracy of support teams to insure performance standards are met. Provides staff with technical level of knowledge for employee benefit accounts and personal trust accounts. In conjunction with Trust Operations Service Manager, may assist with coordinating activities with vendors, i.e., negotiates contracts, handles conversions; maintains a good working relationship; handles issues and problems as they arise. Implements strategies to achieve goals assigned to the department as established in the Division's annual operating plan; assists in the development of the annual budget for the department and adheres to budget parameters. Organizes the work and activities of Trust Support in order to achieve established goals; monitors the efficiency and performance of the department versus established standards. Directly supervises assigned personnel as follows: Assists in the selection of new personnel as appropriate. Makes provisions for the proper orientation and training of new personnel. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. Organizes, schedules, and distributes work among assigned personnel. Keeps personnel informed of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. Administers personnel policies and procedures as established by company policy. As Account Acceptance Coordinator, reviews all accounts prior to acceptance to ascertain the requirements; coordinates activities of support staff to process new accounts; monitors and screens client services fees and processing. Performs various duties in order to provide efficient and accurate trust accounting, record keeping, and reporting services as follows: Develops operating procedures and programs designed to ensure the efficiency and accuracy of: Trust, estate, employee benefits accounts, accounting, etc. Record keeping of trust and related accounts. Reporting information used in client reports, tax reports, management reports, etc. Communicates procedures to department personnel and other division personnel who need this type of information. Interfaces with data processing vendor(s); analysis services, equipment, software, etc.; makes recommendations for changes or improvements. Reconciles various trust issues with other divisional personnel. Analyzes the results of trust audits; takes required actions. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; insures that the department and all personnel adhere to the same. Communicates with the immediate supervisor, other State Bank managers, and appropriate staff personnel in order to integrate goals and activities. Provides periodic reports to the immediate supervisor and other groups as required throughout the company. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place. Coordinates departmental tasks with coworkers inside and outside the department in order to ensure an efficient process and the completion of essential tasks needing proper segregation of duties. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; complies information as necessary or as directed and provides date to appropriate bank personnel. Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within give time frames and within established policy. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances. physical requirements: Must be able to ascends/descends stairs to move through the different floors of the location. Occasionally has to position self on a stepstool. Occasionally remains in stationary position, often standing or sitting for prolonged periods. The person in this position needs to occasionally move about inside the office to accomplish tasks. Occasionally adjust or move objects up to 40 pounds in all directions. Frequently communicates with others to exchange information. Constantly moves wrists, hands, and/or fingers. Occasionally operates machinery and/or power tools. Must be able to operate motor vehicles or heavy equipment. Must be able to assess the accuracy, neatness, and thoroughness of the work assigned. Occasionally exposed to high temperatures and low temperatures. Occasionally has to work around noisy environments. Occasionally exposed to outdoor elements such as precipitation and wind. Occasionally is exposed to hazardous conditions. Occasionally exposed to poor ventilation. Sedentary work that primarily involves sitting/standing. Medium work that includes moving objects up to 50 pounds.

Job Description Education B.S. or B.A. degree in Finance, Business Administration, or related field of study normally required and specialty training in defined contribution plans. Experience A minimum of seven (7) years' experience in related positions normally required. Preferred Skills Proficient reading, writing, grammar, and mathematics skills. Proficient interpersonal relations, communicative, and sales skills. Proficient analytical abilities. Proven management skills. A working knowledge of operating policies and procedures which impact trust services. A thorough knowledge of the features and benefits of all trust products and services. A thorough knowledge of current trust regulations and tax laws. Moderate sales skills. Moderate computer skills. Proficient report writing skills. Valid driver's license. Role and Responsibilities The Retirement Manager is responsible for managing the retirement services of Wealth Management Department. Responsibilities include: efficient and accurate trust accounting record keeping, client support, and reporting services; organizing the work, activities, and human resources of the department; directly supervising assigned personnel. ESSENTIAL DUTIES Coordinates and participates in client face-to-face meetings; monitors staff to ensure expectations are exceeded. Manages Trust Support by coordinating activities of customer support teams, monitoring the quality and accuracy of support teams to insure performance standards are met. Provides staff with technical level of knowledge for employee benefit accounts and personal trust accounts. In conjunction with Trust Operations Service Manager, may assist with coordinating activities with vendors, i.e., negotiates contracts, handles conversions; maintains a good working relationship; handles issues and problems as they arise. Implements strategies to achieve goals assigned to the department as established in the Division's annual operating plan; assists in the development of the annual budget for the department and adheres to budget parameters. Organizes the work and activities of Trust Support in order to achieve established goals; monitors the efficiency and performance of the department versus established standards. Directly supervises assigned personnel as follows: Assists in the selection of new personnel as appropriate. Makes provisions for the proper orientation and training of new personnel. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. Organizes, schedules, and distributes work among assigned personnel. Keeps personnel informed of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. Administers personnel policies and procedures as established by company policy. As Account Acceptance Coordinator, reviews all accounts prior to acceptance to ascertain the requirements; coordinates activities of support staff to process new accounts; monitors and screens client services fees and processing. Performs various duties in order to provide efficient and accurate trust accounting, record keeping, and reporting services as follows: Develops operating procedures and programs designed to ensure the efficiency and accuracy of: Trust, estate, employee benefits accounts, accounting, etc. Record keeping of trust and related accounts. Reporting information used in client reports, tax reports, management reports, etc. Communicates procedures to department personnel and other division personnel who need this type of information. Interfaces with data processing vendor(s); analysis services, equipment, software, etc.; makes recommendations for changes or improvements. Reconciles various trust issues with other divisional personnel. Analyzes the results of trust audits; takes required actions. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; insures that the department and all personnel adhere to the same. Communicates with the immediate supervisor, other State Bank managers, and appropriate staff personnel in order to integrate goals and activities. Provides periodic reports to the immediate supervisor and other groups as required throughout the company. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place. Coordinates departmental tasks with coworkers inside and outside the department in order to ensure an efficient process and the completion of essential tasks needing proper segregation of duties. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; complies information as necessary or as directed and provides date to appropriate bank personnel. Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within give time frames and within established policy. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances. physical requirements: Must be able to ascends/descends stairs to move through the different floors of the location. Occasionally has to position self on a stepstool. Occasionally remains in stationary position, often standing or sitting for prolonged periods. The person in this position needs to occasionally move about inside the office to accomplish tasks. Occasionally adjust or move objects up to 40 pounds in all directions. Frequently communicates with others to exchange information. Constantly moves wrists, hands, and/or fingers. Occasionally operates machinery and/or power tools. Must be able to operate motor vehicles or heavy equipment. Must be able to assess the accuracy, neatness, and thoroughness of the work assigned. Occasionally exposed to high temperatures and low temperatures. Occasionally has to work around noisy environments. Occasionally exposed to outdoor elements such as precipitation and wind. Occasionally is exposed to hazardous conditions. Occasionally exposed to poor ventilation. Sedentary work that primarily involves sitting/standing. Medium work that includes moving objects up to 50 pounds.

We are seeking an experienced manager to lead our established Service Desk team. The ideal candidate will be a strategic leader with a vision for motivating the team to deliver world-class service. As the Service Desk Manager, they will collaborate with IT colleagues to identify and implement opportunities for efficiency and excellence, aiming to achieve tasks more effectively and promptly. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Workplace Operations & Support Manager position at the Vice President level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on. Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: * Oversee the Service Desk site, with responsibility for managing 30 to 60 employees and contractors involved in level 1 and level 2 support, knowledge management, major incident management, reporting, and training * Convey vision, goals and direction for the team * Define overall strategy and direction * Lead decisively and empower the team * Promote innovation and process improvement * Responsible for overseeing recruitment processes and managing employee performance * Anticipate change impact and implement solutions to reduce its effects * Identify opportunities for efficiency improvement and automation * Drive Service Desk KPI's and metrics * Compile and provide reporting to Senior Management What you'll bring to the role: * Excellent written and oral communication skills required * Experience with Microsoft Office products, Windows 10, and general office computing tools required * 6+ years call-center management experience or equivalent required in a technical or customer service field * Previous Service Desk experience expected * College degree or equivalent experience required * Excellent problem-solving skills required * Experience with financial service firms a plus, but not required WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

**Introduction:** Join our dedicated team as a Sr. CAD Technician, where you will create detailed construction plans using AutoCAD and/or MicroStation for civil, structural, mechanical, electrical, and pipeline projects. This role ensures drawings meet client specifications and design coordinator instructions. **Responsibilities:** Join our dynamic design team as a Sr. CAD Technician and bring ideas to life! In this role, you'll create and refine detailed drawings using AutoCAD and MicroStation, transforming data from surveys, GIS, and field notes into accurate, high-quality plans. You'll collaborate closely with engineers and designers, prepare complete drawing packages for client submittals, and ensure every detail meets industry and client standards. Beyond technical excellence, you'll mentor junior staff, contribute to innovative solutions, and play a key role in delivering projects on time and within budget. If you're passionate about precision, creativity, and teamwork, this is your opportunity to make an impact! **What We Offer:** + A supportive and inclusive work environment that values diversity and encourages innovation. + Opportunities for professional growth and career development. + Competitive salary and comprehensive benefits package, including generous paid time off, retirement program with a company match, tuition reimbursement, and flexible work schedules. + Benefits offered include company-sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full-time employees are eligible to earn PTO hours. May be eligible for a discretionary bonus as determined by the company. **Minimum Requirements:** + Associate of Applied Science degree (AAS) in Design and Drafting Technology, CAD Certification or equivalent prior work experience + 2-4 years of experience in the design and drafting field with some Utilities industry knowledge + **Proficient in AutoCAD** , including X-Refs, Sheet Set Manager, fields, aerial tracing, basemapping, and understanding of coordinate systems. **Preferred Qualifications:** + Experience with Civil Design/Gas Distribution Systems + Basic knowledge of advanced CAD software, such as Civil3D. + **Ability to thrive in a fast-paced environment** while delivering accurate, high-quality drawings and collaborating effectively with the team **Why Join Us?** At ENTRUST Solutions Group, we are a community of over 3,000 dedicated professionals committed to our clients and each other. As an ENR Top 100 company, we provide comprehensive engineering, consulting, and automation services to various industries, including gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. We are a forward-thinking organization dedicated to leveraging cutting-edge technology to drive success. We are committed to fostering a culture of innovation and continuous improvement. We believe in fostering a culture of inclusivity and respect, where everyone feels valued and empowered to contribute their unique perspectives. If you are passionate about Design/Drafting and looking for a place to grow your career, we would love to hear from you! **Explore More Opportunities:** Not quite the right fit? Check out all our openings at ENTRUST Solutions Group Careers (******************************** . To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: ****************************************************** _ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law._ _Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group._ _\#LI-Remote_ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.