Program Manager jobs at HCL Technologies - 7196 jobs

Amazon Web Services (AWS) is the leading cloud provider of virtualized infrastructure, storage, networking, messaging, and many other services all over the world. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee. The AWS Data Center Security team is looking for a creative, innovative, results-oriented program manager in the Northern Virginia/Greater Washington D.C area to lead security and security-systems projects and programs in the data center environment. The ideal candidate will be able to contribute to a collaborative and productive environment with a strong service-oriented culture among multiple diverse and highly skilled teams of project and program managers. These teams are responsible for the design, installation, and evolution of physical security systems and programs to include intrusion detection, access control/management, CCTV, screening, emergency response, etc. A successful candidate will have the ability to manage difficult and interdependent projects with a regional impact. You will be responsible for enabling the interpretation of Threat Assessments and AWS Physical Security Standards to assure the proper security mitigations are selected and implemented to meet the unique challenges in each area. You will be responsible for collaborating cross-functionally to assure each data center meets the high standards AWS sets for physical security. You must also ensure local security teams have the technical knowledge and resources necessary to meet the ongoing physical security mission. Key job responsibilities • Project Management for physical security systems related to new construction, expansion, and retrofit projects. • Preparation of physical security project lifecycle management including bid packages, specifications, drawings, code compliance, vendor management, budget, change orders, and close-out documentation. • Contemporary knowledge of emerging physical security technologies to assess their applicability within the AWS physical security program. • Provide Subject Matter Expert (SME) support for leadership to make strategic decisions regarding technology and procedure. • Balance performance metrics such as physical security system installation vendor service delivery performance, actual spend vs. budget variance, cost reduction goal attainment, post installation defect rates, physical security program analysis, etc. • Manage vendors for the on-boarding, RFQ, bid, contract, QA/QC, and support processes. • Effectively and accurately manage multi-million dollar budgets for infrastructure projects and initiatives. • Collaborate across teams and provide support for global initiatives. About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS- Experience acting as a Program Security Officer, Security Specialist, or Security Manager with duties including interpreting and implementing requirements within the personnel, industrial, and physical security disciplines and overseeing security operations - 5+ years' experience in physical security project management. - 5+ years' experience in Security Operations experience in technology, manufacturing, or similar industries, to include access control systems, CCTV, and defense in depth strategies. PREFERRED QUALIFICATIONS- BA/BS degree or higher in related field. - Ability to communicate/brief both technical and non-technical individuals regarding physical security standards and system designs. - Experience in the delivery of physical security projects or programs within an enterprise setting. - Background in any of the following: Physical Security Design, Security Systems Deployment, Physical Security Operations, Security Architecture, Construction Management - Proficient in AutoCAD and/or physical security designs. - Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across geographies and business units - PSP, CPP, PMP Certification; Training in Crime Prevention Through Environmental Design (CPTED), Certification or experience with Lenel Access Control System. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,100/year in our lowest geographic market up to $154,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Work hard, have fun, and make history at Amazon Web Services! The AWS Data Centre Planning team is searching for a passionate and talented leader to drive our Global Build and Capex Operational Planning cycles. AWS is at the forefront of a rapidly changing industry, facing new and complex challenges that have never been tackled before. This role will lead organization wide programs to support critical operational planning cycles, creating timelines, leading tiger teams, and owning executive communications. This role will also bridge multiple business teams and finance functions by leading 3-year planning for asset categories that are critical to unblocking AWS' expansion plans, including Data Center build, long lead equipment, site and shell. This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS. The ideal candidate for this role is a leader with strong business judgment, a passion for making lasting program improvements, an ability to define strategy and vision, and an ability to align cross-functional organizations and teams around their vision. Key job responsibilities - Developing strategy and roadmaps to improve Operational Planning processes. This involves partnering with Finance, Tech and Business teams to automate plan generation and reduce cycle times for building and budgeting plans. - Creating and scaling mechanisms to review strategic investment opportunities and assess execution risks. This ensures alignment across stakeholders on infrastructure capacity plans for delivering data center space and power. - Overseeing the execution of operational planning processes. This includes identifying critical paths and removing inefficiencies. It also involves demonstrating strategic thinking on when plans should be updated. - Developing metrics, reviewing performance against previous plans, and identifying improvements to close gaps. - Identifying opportunities to simplify processes, mitigate business risks, and implement scalable solutions. - Communicating ideas clearly to a range of stakeholders and executives to facilitate understanding and buy-in. A day in the life Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. Start your morning collaborating with global teams across time zones Lead dynamic tiger team sessions to solve complex infrastructure challenges Develop and present strategic recommendations to executive leadership Partner with finance teams to optimize multi-billion dollar investment decisions Drive innovation in data center planning and execution Mentor team members and foster cross-functional relationships Shape the future of AWS's global infrastructure footprint Impact You'll Make Drive critical operational planning cycles that shape AWS's global presence Lead 3-year strategic planning for essential infrastructure components Influence billion-dollar decisions that define AWS's future Create lasting improvements in how we plan and execute massive-scale projects About the team Join the AWS Data Centre Planning team, where we're not just building data centers - we're architecting the future of cloud computing. Our team of visionaries and innovators tackles unprecedented challenges in cloud infrastructure, making history every day while having fun along the way. As our Global Infrastructure Strategy Leader, you'll orchestrate AWS's worldwide expansion through strategic planning and execution. You'll be at the helm of transformative initiatives that directly impact how millions of customers experience cloud computing. BASIC QUALIFICATIONS- Experience owning program strategy, end to end delivery, and communicating results to senior leadership - 3+ years of program or project management experience - Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - 2+ years of driving process improvements experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

A leading tech company is seeking a Director of Technical Program Management for Long Range Planning in Sunnyvale, CA. The successful candidate will manage the infrastructure demand planning process, ensuring effective communication and resource allocation across global operations. Ideal applicants will have a Master's degree and at least 15 years of relevant experience in technical infrastructure and supply chain management. An attractive salary of $272K-$383K plus equity and benefits is offered. #J-18808-Ljbffr

Google Sunnyvale, CA, USA Director+ Apply Master's degree in Engineering, Finance, or a related field, or equivalent practical experience. 15 years of experience building and executing multi-group and multi-disciplinary projects in infrastructure, data center technology, or global supply chain planning. Preferred qualifications: Professional Engineering Certification. Experience in financial modeling and understanding of utility agreements and energy challenges. Experience in managing complex vendor relationships and contracts, and understanding standard practices in the design and construction industry. Expertise in data center technology, industrial class electrical and cooling technology, or other related areas of technical infrastructure. About the job Google's Cloud and Technical Infrastructure teams power the global platform that underpins all of Google's services and cloud platforms. Navigating a future of increasing complexity, extreme demand volatility, and significant capital investment requires a clear, unified, and aligned long-range vision. Google Global Fleet (GGF) is responsible for demand planning, supply matching, ordering, and advanced tooling to drive Alphabet's infrastructure investments. As the Director of Technical Program Management, Long Range Planning, you will be responsible for leading the strategic development, management, and communication of a consensus-driven infrastructure demand plan focused on a long-range horizon (>18 months). This critical plan serves as the primary strategic signal for our global supply chain, finance, and engineering partners to guide massive capital and resource deployment across the company's technical infrastructure portfolio. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. The US base salary range for this full-time position is $272,000-$383,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google . Responsibilities Own Long Range Demand Planning (LRDP) process (e.g., monthly or quarterly) to explore a wide variety of rolling >18-month demand forecast scenarios for infrastructure capacity, technology, and materials. Identify and analyze significant gaps and "go-gets" for supply chain and infrastructure teams, highlighting areas where scenario demand exceeds capacity. Act as a single source of truth for committed long-range plan, ensuring it's effectively communicated to downstream partners (e.g., Supply Chain, Engineering, Product Management) to drive capacity, material, and capital planning. Model impact of key strategic drivers on the long-range plan, including new product introductions (NPIs), end-of-life (EOL) transitions, and technology refreshes. Continuously identify and manage opportunities for improving the LRDP process, tools, and models to increase efficiency and forecast accuracy. Travel up to 30% of the time. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr

A leading technology company is seeking a New Product Introduction Operations Program Manager (NPI-OPM) in San Francisco. This role involves leading cross-functional teams to ensure successful product launches with a focus on quality and timing. The candidate must have over 5 years of experience in manufacturing or engineering, along with strong interpersonal and leadership skills. Compensation ranges from $157,200 to $236,700, with additional benefits including medical coverage, stock options, and educational reimbursements. #J-18808-Ljbffr

San Francisco Bay Area, California, United States Operations and Supply Chain We are seeking a highly capable and dynamic New Product Introduction Operations Program Manager (NPI-OPM) to lead cross-functional teams in delivering world‑class Beats products with precision timing, superior quality, and maximum customer availability. As a pivotal contributor to the fast‑paced development and launch of Beats hardware, the NPI-OPM facilitates program execution, drives alignment, resolves conflicts, and ensures operational excellence across all phases of the product lifecycle. The ideal candidate thrives in ambiguity, is exceptionally organized, relentlessly detail‑oriented, and an exceptional communicator at all levels of the organization. This role serves as the crucial interface to the core product development team and multiple Apple functions-including engineering, product design, marketing, planning, materials, and Global Supply Management. Overall mission is a successful product launch defined by meeting stated schedule, availability and customer experience goals. Description Lead the OEM operations team through development builds, pilot phases, and new product ramps. Work closely with internal and external US and Asia‑based teams to manage schedule, capacity, material availability, quality issues, and product updates. Drive component and Capex readiness by ensuring part availability, quality compliance, cost alignment, and supplier readiness. Communicate requirements and schedules to facilitate technical readiness with supply chain teams. Influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality. Leading all communications, upward and downward through the organization; raising key issues and options for resolution with executive teams. Ensure all operational milestones are met on time, leading the organization toward a smooth and successful product launch. This role will also support and lead the overall guardianship of Apple's capital equipment deployed on‑site. Review and approve capital equipment spend by CM. Drive CM teams-to transfer capital equipment across sites, maintain high traceability and usability of Apple's assets-to execute efficiency in equipment repair process to minimize downtime. Minimum Qualifications 5+ years of working experience in manufacturing / operations or engineering related environment. Strong interpersonal skills and ability to present to management. Proven results‑driven and action‑oriented track record. Self‑motivated, enthusiastic, and capable of leading multiple complex workstreams. Organized and detail oriented while leading several work streams. Ability to travel domestically and internationally (30-35%). Preferred Qualifications Experience working with engineering teams and managing OEM communication a plus. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $157,200 and $236,700, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses-including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant. Apple accepts applications to this posting on an ongoing basis. #J-18808-Ljbffr

A leading technology company in San Francisco is looking for an Operations Engineering Program Manager to oversee refurb product readiness and lead strategic service programs. The ideal candidate will have significant project management experience, strong analytical skills, and the ability to work collaboratively across multiple functions. This role involves complex problem-solving and influencing key decisions to enhance operational efficiency. Competitive compensation package and robust benefits are offered. #J-18808-Ljbffr

A leading technology firm is seeking a Program Manager II for Software Engineering in Mountain View, CA. This role involves leading complex projects, managing stakeholder expectations, and delivering effective communication plans. The ideal candidate will have a Bachelor's degree and 2 years of relevant experience, particularly in program management and consumer-facing products, along with a strong understanding of the software development lifecycle. #J-18808-Ljbffr

A leading technology company in Mountain View seeks a Program Manager III for Google Ads. This role involves managing complex engineering projects from inception to completion, collaborating with diverse stakeholders across various locations. Candidates should have 5 years of program management experience, a Bachelor's degree, and be adept at working with consumer-facing products and ad technologies. A competitive base salary of $147,000-$216,000 is offered, along with bonuses and benefits. #J-18808-Ljbffr

Engagement Manager - Digital Transformation Travel: 25-40% (U.S. client sites) Reports to: Director, Professional Services About SkillNet SkillNet Solutions is a global leader in digital transformation, specializing in customer experience (CX), unified commerce, and enterprise-scale eCommerce. We help mid-market and enterprise organizations modernize operations, strengthen agility, and unlock measurable growth across digital and physical retail channels. Our consulting‑led approach delivers both strategic guidance and hands‑on solution delivery across complex technology ecosystems. The Opportunity The Engagement Manager (EM) is a senior strategic leader who drives commercial success, solution vision, and delivery excellence for large‑scale digital transformation programs. Acting as a trusted advisor and executive‑facing guide, you lead clients from the earliest presales conversations through successful go‑live. This role blends strategy, solutioning, and hands‑on program leadership-ideal for someone with deep retail/digital expertise, strong executive presence, and a passion for solving complex problems. What you will do: Presales Leadership & Commercial Growth Lead end‑to‑end presales efforts, including discovery, solution framing, and executive‑ready presentations. Drive commercial outcomes tied to: Prospect‑to‑client conversion Account profitability and margin performance Add‑on revenue and account expansion Develop and refine SOWs that balance client needs with delivery feasibility and financial targets. Represent SkillNet's value proposition with clarity, confidence, and consultative insight. Executive Advisory & Client Strategy: Serve as the executive sponsor for major engagements, cultivating deep, trust‑based relationships with C‑suite leaders. Deliver strategic recommendations using structured thinking, creativity, and domain expertise. Lead high‑impact workshops spanning CX strategy, customer journey mapping, technical requirements, and digital growth roadmaps. Maintain strong client satisfaction and long‑term account health (CSAT/NPS). Delivery Leadership & Technical Oversight: Oversee multi‑phase, multi‑workstream digital transformation programs (eCommerce, PIM, OMS, CX, etc.). Ensure on‑time, on‑budget, and on‑scope delivery while guiding cross‑functional delivery teams. Act as the bridge between business stakeholders and technical teams, translating complex concepts into actionable guidance. Partner with Solution Architects to identify risks early, resolve blockers, and maintain program momentum. Team Leadership & Methodology Governance: Lead matrixed teams of architects, engineers, and analysts with a focus on accountability and excellence. Tailor Agile/Scrum/Kanban or hybrid delivery models to fit client maturity and operating environments. Continuously optimize delivery processes to enhance efficiency, predictability, and client value. What you bring Exceptional executive presence and the ability to influence and advise C‑level leaders. Proven success in presales‑driven consulting roles, including ownership of SOWs, commercial KPIs, and conversion outcomes. Expertise in Agile, Scrum, Kanban, and DevOps methodologies with the ability to tailor frameworks to client contexts. 10+ years of experience in retail or B2B commerce with deep understanding of domain‑specific challenges. Strong technical foundation (e.g., enterprise/solution architecture) enabling credible engagement with technical teams. Hands‑on experience with modern commerce ecosystems (Shopify, SAP Commerce, Kibo, Spryker, commercetools, PIM, OMS, digital marketing/growth). Strong financial acumen including P&L ownership, budget management, and financial modeling. Comfortable working in highly ambiguous environments Bachelor's degree required; MBA preferred. Work and Benefits Snapshot SkillNet is committed to equitable, market‑competitive compensation. Total compensation for this role ranges from $150,000 - $200,000, based on experience and expertise. We offer a comprehensive benefits package including: Generous Medical, Dental, and Vision coverage Health spending accounts Long Term Disability 401(k) participation Flexible schedules PTO Learning & Development programs Company‑provided equipment for full‑time U.S.-based remote employees Offers are contingent upon successful completion of reference checks. Equal Opportunity Statement SkillNet Solutions is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, protected veteran status, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any characteristic protected by law. About us At SkillNet, we're passionate engineers, and creative thinkers dedicated to making modern commerce work for everyone. Since 1996, we've partnered with global names like Disney, lululemon athletica, and PayPal‑helping them dream bigger and deliver smarter, seamless experiences for their customers. What drives us? Transforming commerce is about more than technology‑ it's about people. We're the team that global brands turn to when they want to reimagine how enterprise and retail work in a fast‑moving digital atmosphere. By blending AI, cloud, and cutting‑edge SaaS, we help businesses anticipate the next shift and create a unified journey across B2B, B2C and B2B2C. With over 63 countries in our portfolio and a diverse, collaborative culture spanning three continents, SkillNet is always pushing boundaries (and having fun doing it!). We believe great ideas come from everywhere, so we're all about sharing knowledge, challenging the status quo, and celebrating our wins together. Ready to join a team that loves what they do and is shaping the future of commence? Let's engineer what comes next together! Our team is entirely remote and we're hiring! Take a look at our openings! ************************************* #J-18808-Ljbffr

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit ******************* or follow us on LinkedIn. This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Position Summary Reporting to the VP, Business Development, the Sr Mgr., Outbound Strategy is responsible for coordinating Ironclad's outbound prospecting motion from end to end, partnering with leaders from product marketing, demand gen, sales, business development, and operations. This is a critical and highly visible role with a direct impact on fueling pipeline and revenue growth at Ironclad. You'll develop targeting strategies, craft compelling messaging, and build scalable systems that make outbound more effective and efficient. If you know how to turn intent signals into high-impact plays, this role is for you. What You'll Do Own the outbound campaign strategy: design and execute automated and signal-based outbound programs to drive meetings, pipeline, and revenue. Drive consistent motions across GTM: partner with sales and BDR leadership to ensure outbound efforts are coordinated and building on each other effectively. Turn interest into pipeline: bridge the gap between marketing programs (events, webinars, content) and outbound execution by creating the target lists, assets, and plays Business Development/Sales can run with. Optimize for impact: Own the performance of outbound plays and materials. Continually test and improve key metrics (adoption, open/reply rates, meetings, pipeline conversion) and partner with Analytics to measure what matters - ultimately increasing revenue sourced from outbound. Leverage AI-powered workflows & buying signals: identify high-propensity accounts, generate and personalize outbound messaging at scale, and surface actionable insights from intent and engagement data. Partnering with GTM ops on exploring emerging AI capabilities and driving experimentation. Build for scale: manage and improve outbounding tools (Outreach, Qualified, Actively AI, etc.) in partnership with GTM Ops; own email creation, audit sequences, and implement learnings from experiments. Collaborate cross-functionally: work closely with Sales, PMM, Business Development, and Ops to ensure outbound efforts are aligned, measurable, and driving revenue. Qualifications 5+ years of B2B Go To Market experience in sales, marketing, or business development functions Proven track record of building outbound programs that scale and increase outbound efficiency Proven experience with cross functional communication and program orchestration Proficient in core GTM systems like Salesforce, Marketo, Outreach, Gong, Qualified, or similar Familiarity with AI GTM and signal-based systems like G2, 6sense, Actively AI, Unify, Clay etc. Strong copywriting skills for outbound email and message sequencing A/B testing and data analysis skills to optimize performance OTE Range: $136,000 - $204,000 The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

IDR is seeking a Program Manager to join one of our top clients in Fort Worth, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Program Manager: Someone with experience partnering with senior leadership (Directors, Managing Directors, and VPs) across business and/or IT divisions. Experience with consulting or HR Management of a restructuring effort at a 5k+ organization. Strong capability in Excel/PowerPoint/other Microsoft suite apps (use of formulas, queries, etc.). Prior airline experience within business and technology divisions would be great, however, not required. Required Skills for the Program Manager: 5+ years of experience in Workforce Strategy & Planning (Reorganizational) 5+ years of experience Microsoft Suite (Excel, PowerPoint, Sharepoint, Lists, PowerBI) 5+ years of experience Program Management Experience with workforce management applications (SuccessFactors/Employee Central, Workday, etc.) Experience in large corporate organizational restructuring What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Licensed Site Professional in Massachusetts Job location:New England Region: Boston, Westford or Amherst, MA; Portland, ME, Hartford, CT Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature? Are you aMassachusetts Licensed Site Professional (LSP) and aleader in the consulting marketplace for the New England area? If this sounds relevant and interesting to you, then this role could be the perfect opportunity for you to develop your excellence! Join our Environment and Health department as our new Massachusetts LSP, and work with us to close the gap to a sustainable future. Your new role As our new LSP in Massachusetts, you will join our stellar New England team that supports clients with a wide range of environmental issues. We invite you to bring your Environmental Consulting experience along with your strong leadership skills as you contribute to innovative and sustainable environmental solutions and help us grow our business in New England.This position offers great opportunity for local leadership and advancement, as we are looking for recognized leaders in the consulting marketplace for the New England area. We are seeking a highly skilled and motivated Massachusetts Licensed Site Professional (LSP) to join our team. As an LSP, you will be responsible for managing and overseeing the investigation, assessment, and remediation of contaminated sites in accordance with the Massachusetts Contingency Plan (MCP).Your role will involve working closely with clients, government agencies, and other stakeholders to ensure compliance with applicable environmental regulations and achieve the desired outcomes for site cleanup and restoration. The successful candidate will be responsible for providing technical and business leadership and contribute to advanced solutions in the environmental, chemical, commercial, manufacturing, government, energy, financial, insurance, and/or law sectors. In addition, the successful candidate must demonstrate an ability to generate and maintain a volume of business sufficient to support the growth of the firm. Typically, successful applicants generate at least enough business to support 2-3 staff members working on MCP related matters. This individual will have experience managing consulting assignments, must work effectively in multi-disciplinary teams, is expected to be proficient in the analysis and communication of information, and must be able to work cooperatively with agencies, organizations, and individuals to guide decision-making. The successful candidate also is expected to be proficient in all facets of project management. They must demonstrate a commitment to mentoring and developing staff and collaboration with colleagues throughout the Practice. Your key tasks and responsibilities may include: Site Investigation and Assessment: Conduct comprehensive site investigations to identify potential sources of contamination, evaluate risks, and develop appropriate remediation strategies. Collect soil, groundwater, and other environmental samples and analyze them in accordance with standard protocols and regulations. Perform data interpretation, risk assessment, and modeling to determine the extent and nature of contamination and its potential impact on human health and the environment. Remediation Planning and Implementation: Develop and implement effective remediation plans based on the findings of site investigations and risk assessments. Design and oversee the implementation of remediation strategies, which may include excavation, soil vapor extraction, groundwater treatment, in-situ bioremediation, or other appropriate methods. Ensure compliance with all applicable regulations, guidelines, and permits during the remediation process. Regulatory Compliance and Reporting: Interact and coordinate with regulatory agencies, such as the Massachusetts Department of Environmental Protection (MassDEP), to obtain necessary approvals, permits, and closure documentation. Prepare and submit comprehensive reports, including site investigation reports, risk assessment reports, remedial action plans, progress reports, and closure reports. Keep abreast of changes in environmental regulations and guidelines and ensure compliance with evolving requirements. Client Management and Communication: Serve as the primary point of contact for clients and stakeholders, providing regular updates on project status, milestones, and deliverables. Collaborate with project teams, including environmental engineers, geologists, and technicians, to ensure smooth execution of projects. Communicate complex technical information to clients and stakeholders in a clear and concise manner. Quality Control and Assurance: Implement quality control and assurance measures to ensure accurate and reliable data collection, analysis, and reporting. Conduct periodic audits and reviews of project activities to verify compliance with project plans, regulations, and best practices. Identify and address any deviations or discrepancies in project execution promptly. Your new team As part of the New England team, you will be part of a creative group, filled with people who are really excited about solving clients' environmental problems and creating sustainable solutions for them. You will work with all levels of technical expertise from entry level team members to members with decades of experience, many of whom are subject matter experts in their own fields. And you will engage in a continual learning environment through coaching, mentoring, and on the job tasks. About you From the moment you start at Ramboll, we will support your personal and professional development, we want you to continue to grow with our company! While we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. These include: Possession of a valid Massachusetts LSP license is mandatory. Bachelor's or Master's degree in environmental science, geology, engineering, or a related field. Extensive experience (typically 10+ years) in conducting site investigations and remediation projects in accordance with the MCP. Solid understanding of environmental regulations, guidelines, and best practices related to contaminated site cleanup in Massachusetts. Proficiency in data analysis, risk assessment, and modeling techniques. Excellent project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Strong communication and interpersonal skills, with the ability to collaborate effectively with clients, regulatory agencies, and project teams. Attention to detail, critical thinking, and problem-solving abilities. Knowledge of environmental sampling techniques and laboratory analysis methods. Familiarity with environmental software and tools commonly used in site investigation and remediation projects. While not required, bringing existing clients/projects to Ramboll would be preferred. If you are an LSP and have a strong foothold in the Massachusetts market and desire the potential responsibility of becoming a leader for Ramboll, this is the role for you! What we can offer you Interesting and diverse projects The opportunity to work with some of the best and brightest professionals in your field Generous Paid Time Off Excellent health and retirement benefits Investment in your development Leaders you can count on, guided by our Leadership Principles Appreciation for the unique person you are The long-term thinking of a foundation-owned company Inspiration from colleagues, clients, and projects Salary Transparency Our compensation reflects the cost of labor across severalU.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $136,000 - $221,000 annually and does not include bonuses, overtime or other forms of compensation or benefits. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can grow and realize their full potential. Where People Flourish Our mission is to create sustainable societies where people and nature flourish. This means that a culture of inclusion is embedded in everything we do. Our people bring diverse backgrounds and experiences to the company, enabling us to deliver innovative and forward-thinking solutions to our clients. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We are committed to equal employment opportunity, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. So, please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such requests. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full-time basis. No sponsorship is available for this position. Thank you for taking the time to apply, we look forward to reviewing your application! All your information will be kept confidential according to EEO guidelines. Buildings, Transport, Energy, Environment & Health, Water and Management Consulting #J-18808-Ljbffr

General Contracting Division The Senior Project Manager leads complex construction projects from early planning and preconstruction through commissioning and closeout. This role drives project strategy, execution, financial performance, client communication, subcontractor coordination, and overall team leadership. The SPM ensures every project is delivered safely, efficiently, and in alignment with the organization's mission, expectations, and core values. This is a full-time, exempt internal role. Core Responsibilities Project Leadership and Execution • Lead projects from preconstruction through construction, commissioning, and closeout • Develop schedules, manpower plans, procurement strategies, and critical-path workflows • Oversee contract administration, scope alignment, document control, and change management • Manage subcontractor onboarding, coordination, progress, and performance • Run OAC meetings, trade coordination meetings, and internal project reviews • Ensure drawing/specification adherence and high-quality field execution Financial Management • Build, manage, and update project budgets, forecasts, and cash flow • Monitor job cost reports, productivity, and budget-to-actual performance • Lead monthly financial reviews, billing cycles, and cost-to-complete analysis • Review, negotiate, and approve subcontractor pay apps and change orders Client and Stakeholder Relations • Act as the primary client point of contact • Communicate proactively with owners, architects, consultants, inspectors, and internal leaders • Maintain a solutions-first mindset that aligns with client goals and protects company interests Risk, Compliance, and Safety • Uphold company safety standards and regulatory compliance • Identify risks early and implement mitigation strategies • Ensure proper documentation of RFIs, submittals, QA/QC processes, and field activity Team Development and Collaboration • Mentor Project Engineers, Assistant PMs, and Coordinators • Encourage communication, alignment, and accountability across project teams • Foster a collaborative, respectful, high-performance work environment Technical Tools Used • Sage 300 CRE • Procore • AIA Contract Documents Software • Bluebeam Revu • Microsoft Project • Microsoft Excel, Outlook, and Teams Experience • 10+ years of progressive project management experience in commercial construction • Experience leading ground-up, tenant improvement, and/or complex multi-phase projects • Strong financial, contractual, and scheduling expertise • Ability to manage multiple projects in a fast-paced environment Technical Proficiency • Sage 300 Construction and Real Estate • Procore Construction Management Software • AIA contract documentation systems • Bluebeam Revu • Microsoft Project • Microsoft Excel, Outlook, and Teams Core Competencies • Excellent communication and leadership skills • Strong problem-solving ability and attention to detail • Ability to lead diverse teams and maintain accountability • Solutions-focused mindset with strong client service orientation • High level of integrity, professionalism, and operational discipline

A global environmental consultancy is looking for a full-time acoustical managing consultant in California. The role involves managing acoustic projects, client interactions, and mentoring staff. Ideal candidates will have extensive experience in environmental noise assessments and related regulations, along with a relevant degree. A commitment to sustainability is key, alongside competitive compensation ranging from $114,000 to $150,000 annually. #J-18808-Ljbffr

A leading digital operations management company in San Francisco is hiring a Sr. Manager, People Applications (HRIS). This role will oversee Workday strategy and lead a team of Business Analysts. You will ensure operational excellence, manage system integrations, and drive strategic planning for HR applications. The ideal candidate has over 3 years of people management experience, extensive Workday knowledge, and is adept at stakeholder communication. This position is hybrid and focuses on creating a great employee experience. #J-18808-Ljbffr

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always‑on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award‑winning workplace. PagerDuty is seeking a Sr. Manager, People Applications (HRIS) to lead our Workday strategy and operations! In this critical cross‑functional leadership role, you'll own the vision, roadmap, and day‑to‑day health of Workday across Human Capital Management (HCM) and adjacent modules, while developing a high‑performing team of Business Analysts and Integration Analysts. You'll partner closely with People Operations, Talent Acquisition, Total Rewards, Payroll, Finance, IT, and Legal to deliver scalable solutions, high‑quality data, and reliable integrations that enable business decisions and a great employee experience. As a people‑focused leader with strong project management and facilitation skills, you'll drive the evolution of our Workday platform, champion process improvements, and ensure compliance and operational excellence as PagerDuty continues to grow. PagerDuty is a flexible, hybrid workplace. We embrace and encourage in‑person working as an integral part of our culture. This role is expected to come into our San Francisco office at least 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian! Key Responsibilities Set the Workday product vision and multi‑quarter roadmap, aligning technology initiatives with People and business objectives. Oversee the end‑to‑end delivery of Workday system initiatives from requirements gathering through launch and post‑launch support. Lead, mentor, and develop a high‑performing team of Business Analysts and Integration Analysts, fostering a culture of continuous improvement, collaboration, and operational excellence. Establish working norms, documentation standards, and knowledge management practices. Direct hands‑on configuration and optimization of Workday, including core HCM and key modules such as Advanced Compensation, Absence, Talent, Time Tracking, Payroll, and Benefits. Leverage Workday's business process framework, calculated fields, EIB, and core reporting to deliver scalable solutions. Own governance for Workday change intake, prioritization, and release management, including design reviews, test plans, user acceptance, and production cutovers. Serve as the senior Workday subject matter expert for new features, bi‑annual releases, and optimization opportunities. Manage the Workday security model and access controls, partnering with audit on SOX, GDPR, and data privacy requirements. Ensure robust change management and compliance with security, regulatory, and audit requirements, maintaining comprehensive documentation for business objectives, use cases, system specifications, integrations, and customizations. Direct the Workday integrations portfolio with internal and external systems, overseeing architecture, monitoring, error handling, and vendor coordination. Support data integrations and automation efforts across the people organization. Drive data quality, reconciliation, and master‑data stewardship practices within Workday. Define and monitor SLAs for issue resolution and ensure high‑quality, reliable data to enable business decisions. Guide stakeholder communication and change management for Workday, including training, release notes, and self‑service enablement. Lead productive meetings, workshops, and requirements gathering sessions, translating complex technical concepts into business terms. Stay current with Workday and related HR technologies to recommend and implement best‑in‑class solutions. Identify and recommend key technologies to support and improve business processes across the people organization. Basic Qualifications 3+ years of people management experience in IT, HR Systems, or a related field, with 2+ years of hands‑on experience with Workday configuration, security, and reporting across multiple modules. Strong background in HR, IT, or related fields, with deep knowledge of Workday business process framework, calculated fields, EIB, and integrations. Experience managing teams responsible for Workday and other HR application portfolios, including system integrations and vendor partners. Experience developing multi‑year technology roadmaps and strategic planning for Workday and other enterprise HR applications, with familiarity with AI tools and their application in HR systems automation and process improvement. Excellent communication, stakeholder management, and problem‑solving skills, with the ability to speak “HR” and translate between technical and business stakeholders. Experience working in a SaaS or publicly traded company environment. Preferred Qualifications Hands‑on expertise with Workday security, business process framework, calculated fields, EIB, and core reporting. Familiarity with compliance and controls such as SOX, GDPR, and data privacy practices as they relate to Workday. Bachelor's degree in Computer Science, Information Systems, Human Resources, or a related field, or equivalent experience. The base salary range for this position is 147,000 - 246,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job‑related knowledge, skills/competencies, and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in the following regions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high‑performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer Competitive salary Comprehensive benefits package Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - company‑wide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company‑wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI‑powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. PagerDuty is Great Place to Work‑certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top‑rated product on TrustRadius and G2. PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E‑Verify employment verification program. #J-18808-Ljbffr

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. For more information, visit ******************* or follow us on LinkedIn. The Scaled Customer Experience team powers that mission by designing programs, intelligence systems, and self-service experiences that reach thousands of customers and measurably improve adoption, retention, and value realization. This role sits at the center of that engine. This is a hybrid role based out of our San Francisco or New York City office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. About the Role: The Senior Adoption Programs Manager owns Ironclad's adoption strategy across lifecycle insights, scoring programs, automated journeys, Release Readiness, and cross-functional governance. You will turn product usage telemetry and customer behavior signals into scalable motions that accelerate adoption, surface risk earlier, and improve Customer Outcomes' ability to prioritize effectively. This is a highly cross‑functional role requiring strong analytical skill, operational rigor, and the ability to influence Product, BI, PMM, Sales, CSM Leadership, CAE, and Customer Enablement. It is ideal for someone who can architect systems, simplify complexity, and translate insights into action at scale. What You'll Do: Drive Adoption Intelligence & KPI Visibility Define and refine Ironclad's adoption KPI framework across core, advanced, and AI feature sets. Partner with BI and Product to ensure reliable access to all required telemetry for GA features, new launches, and AI workflows. Build monthly and quarterly insights packages that highlight adoption trends, friction points, and recommended strategies across segments. Produce quarterly Adoption Health reports and contribute to companywide scorecard visibility. Own and operate the Adoption Council, a quarterly forum aligning Product, PMM, CAE, and CO leadership on key insights, Tier 1 feature focus areas, and adoption strategies. Summarize product feedback as part of our Product Business Review process, translating adoption data into actionable insights for our product team that can inform roadmap decisions. Own Automated Customer Journeys & Scaled Playbooks Design and optimize automated adoption journeys and risk‑based playbooks across the entire post‑sale lifecycle. Rewrite playbooks as part of the FY27 top‑to‑bottom journey redesign, ensuring earlier risk detection, streamlined guidance, and modernized content. Write customer‑facing copy that is clear, directive, and aligned with key JTBD at each stage. Conduct quarterly effectiveness assessments and implement improvements tied to product releases and scoring updates. Ensure playbooks integrate with CSM workflows and escalate appropriately when human intervention is needed. Lead Adoption Scoring Programs (Adoption Health, Renewal Outcome, Implementation Score) Own quarterly refresh cycles for Adoption Health Score and Renewal Outcome Score; partner with BI/CS Ops on testing, validation, and rollout. Support introduction and pilot of an Implementation Score to improve visibility into early customer health. Ensure scores surface clear, actionable prioritization for CSMs/CAEs and tie directly to renewal risk signals and opportunity identification. Lead CO Release Readiness for High‑Impact Features Serve as the Scaled CX owner for Release Readiness across ~6 major product releases annually. Partner with Product, BI, PMM, and Enablement to define telemetry requirements, evaluate 30/60/90 day adoption performance, and surface customer friction. Launch automated adoption playbooks aligned to each release and ensure new features are incorporated into scoring, journeys, and playbooks. Identify and coordinate customer communications or in‑product changes needed to support adoption. Measure the Impact of Scaled CX Programs Build and own a repeatable framework for measuring adoption lift attributable to training, certification, Accelerators, self‑service content, and in‑product guidance. Translate findings into prioritized roadmap recommendations for the Scaled CX organization. Support Adoption Strategy for Emerging Products Partner with Product, Sales, and early customers to define MVP adoption motions for incubation products (e.g., Jurist). Ensure emerging product teams have the data, insights, and playbooks needed for successful customer onboarding and expansion. Partner on Self‑Service & In‑Product Enablement Initiatives Collaborate with Documentation, Learning Experience, and Product to identify where AI‑powered help, walkthroughs, or in‑product guidance can reduce customer effort and accelerate adoption. Support telemetry and insights needed to measure and optimize these experiences. What We're Looking For: Must‑Haves: 5-7+ years of experience in Customer Success, Scaled Programs, Customer Insights, Product Operations, or similar roles in SaaS. Strong analytical instincts and comfort synthesizing product telemetry, customer behavior data, and KPI frameworks. Proven ability to design, launch, and optimize lifecycle programs at scale. Exceptional communication and storytelling skills - able to influence across Product, GTM, and Customer Outcomes. Experience writing customer‑facing content (playbooks, emails, guides) with clarity and action‑orientation. Ability to lead complex cross‑functional initiatives with consistency, structure, and accountability. Nice‑to‑Haves: Experience with customer health scoring models, predictive analytics, or ML‑powered insights. Familiarity with contracting workflows, CLM, or enterprise SaaS adoption patterns. Prior exposure to Gainsight, Catalyst, Pendo, or similar lifecycle automation tools. Background in community, education, or scaled learning programs. Base Salary Range: $130,000 - $150,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy‑up plan options available Market‑leading leave policies, including gender‑neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre‑tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee‑specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

Project Manager - Mechanical Construction Grand Rapids MI | Full Time | Employee Owned About the Opportunity Seaman's Mechanical has supported commercial and industrial clients across West Michigan for more than sixty years. We deliver HVAC, plumbing, and mechanical construction solutions that keep buildings operating, and we take pride in doing that work with skill and integrity. As momentum builds, we're looking to add a Project Manager who understands the flow of construction and enjoys seeing a job progress from concept to completion. What This Role Leads Projects come in all shapes and timelines here: fast-turn retrofits, equipment replacements, tenant improvements, mechanical upgrades, and service-driven installation work. Some involve a single crew and a tight schedule. Others require coordination across multiple teams, suppliers, and subcontractors. The PM drives clarity, keeps information organized, and makes sure everyone knows what's happening next. What the Work Looks Like Review drawings and scopes to fully understand expectations. Plan scheduling, manpower, materials, and sub involvement before boots hit the jobsite. Stay in regular contact with foremen, field leadership, and partners to maintain momentum. Watch cost, productivity, materials, and progress with an eye toward delivering outcomes on time and within budget. Communicate clearly with customers and internal teams so installation stays aligned from kickoff through closeout. Finish strong with clean paperwork, lessons learned, and pride in a job well executed. Who Thrives Here Individuals with experience managing mechanical construction - HVAC, plumbing, piping, or related work. People who split their time well between office planning and field engagement. Professionals who organize information, stay ahead of problems, and earn trust through preparation and follow-through. Leaders who understand that disciplined scheduling, clear communication, and steady decision-making create successful outcomes. What We Offer Employee ownership with long-term equity value A team that believes in preparation, accountability, and craftsmanship Interesting projects, loyal customers, and opportunities to grow Competitive pay, retirement, benefits, and PTO A voice in shaping how projects are planned and delivered moving forward Sound Like a Fit? We'd like to learn more about you. Share your background and let's start the conversation.