Hospice Director jobs at HCR ManorCare

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Clinical Manager supervises and manages the activities of Respiratory Care Therapists and Technicians, coordinates respiratory services with nursing units and physicians, and is responsible for productivity and quality control reviews. He/she assists in the assessment of patient's respiratory care needs in conjunction with the patient care evaluation and categorization systems. He/she also supervises the activities of affiliated respiratory care students. This position also assists with computer operations and performs other miscellaneous duties as needed. Responsibilities And Duties: 1. 50% Operations and Personnel Management a. Maintains daily department operations including status of staff and staff workload and serves as a resource guide for patient care. b. Assists Manager with budgetary / fiscal management c. Participates in recruitment, selection and retention of personnel d. Ensures appropriate orientation, training and competency validation of personnel. e. Participates in staff performance reviews and disciplinary action. 2. 35% Patient Care a. Assists Manager in accountability for ongoing delivery of patient care and assures documentation of care resides in the medical record. Coordinates Respiratory Care in collaboration with other healthcare disciplines. b. Participates in collection of data from various sources to initiate continuous process improvement. Actively participates in CPIT and root cause analysis. 3. 15% Miscellaneous a. Works on projects, policy and procedure development and assists with product evaluation, b. Assists / monitors daily charges in conjunction with the System Coordinator c. Supervises and coordinates activities of affiliating Respiratory Care students with the Clinical Coordinator. d. Provides quality control and trouble shooting of patient care devices. The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. Minimum Qualifications: Bachelor's Degree (Required) NBRC - National Board of Respiratory Care - The National Board for Respiratory Care Additional Job Description: Associate Degree or equivalent from 2 year college or technical school; or 6 month - 1 year related Experience and/or training; or equivalent combination of and Experience . NBRC Registry, active Ohio license. Knowledge of Respiratory Care technology and a strong background in Respiratory Care 3 years clinical knowledge. Projected learning period (managerial) is 1 year. Work Shift: Night Scheduled Weekly Hours : 40 Department Pulmonary Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Full-time, 40 Hours/week Days Onsite Akron, OH The Director Rehabilitative Services provides administrative representation and general direction for the Rehabilitative Services Division. Responsibilities: 1. Adds value as a key member of management; understands the business, financials, industry, customers and strategy. 2. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations. 3. Prepares, manages, and adheres to department budget to maintain expenditure controls. 4. Oversees the operations of the Occupational therapy, Physical Therapy and Speech and Hearing Departments. 5. Assumes fiscal responsibility, including developing and maintaining annual capital and operating budgets to assure a fiscally productive division. 6. Closely monitors trends within the professions and trends in health care service delivery. 7. Develops and implements services/programs in response to hospital and community needs. 8. Pursues and negotiates contracts for services within the community. 9. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. 10. Other duties as required. Other information: Technical Expertise Experience in Audiology, Occupational Therapy, Physical Therapy, or Speech Pathology clinical settings is required. Experience in a pediatric hospital setting is preferred. Experience in management and fiscal operations is required. Experience in Lean Six Sigma programming is preferred. Experience working with all levels within an organization is required. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EPIC or EMR software is required. Education and Experience Education: MBA or MHA is required. Master's Degree in clinical field (OT, PT, ST) is preferred. Certification: Active State licensure in one of the following: Audiology, Occupational Therapy, Physical Therapy, or Speech/Language Pathology Preferred. Minimum years of relevant clinical oversight: 7 years required. Minimum years of leadership experience: 5 years required. Full Time FTE: 1.000000 Status: Onsite

Full-time, 40 Hours/week Days Onsite Akron, OH The Director Rehabilitative Services provides administrative representation and general direction for the Rehabilitative Services Division. Responsibilities: 1. Adds value as a key member of management; understands the business, financials, industry, customers and strategy. 2. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations. 3. Prepares, manages, and adheres to department budget to maintain expenditure controls. 4. Oversees the operations of the Occupational therapy, Physical Therapy and Speech and Hearing Departments. 5. Assumes fiscal responsibility, including developing and maintaining annual capital and operating budgets to assure a fiscally productive division. 6. Closely monitors trends within the professions and trends in health care service delivery. 7. Develops and implements services/programs in response to hospital and community needs. 8. Pursues and negotiates contracts for services within the community. 9. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. 10. Other duties as required. Other information: Technical Expertise Experience in Audiology, Occupational Therapy, Physical Therapy, or Speech Pathology clinical settings is required. Experience in a pediatric hospital setting is preferred. Experience in management and fiscal operations is required. Experience in Lean Six Sigma programming is preferred. Experience working with all levels within an organization is required. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EPIC or EMR software is required. Education and Experience Education: MBA or MHA is required. Master's Degree in clinical field (OT, PT, ST) is preferred. Certification: Active State licensure in one of the following: Audiology, Occupational Therapy, Physical Therapy, or Speech/Language Pathology Preferred. Minimum years of relevant clinical oversight: 7 years required. Minimum years of leadership experience: 5 years required. Full Time FTE: 1.000000 Status: Onsite

Full-time, 40 Hours/week Days Onsite Akron, OH The Director Rehabilitative Services provides administrative representation and general direction for the Rehabilitative Services Division. Responsibilities: 1. Adds value as a key member of management; understands the business, financials, industry, customers and strategy. 2. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations. 3. Prepares, manages, and adheres to department budget to maintain expenditure controls. 4. Oversees the operations of the Occupational therapy, Physical Therapy and Speech and Hearing Departments. 5. Assumes fiscal responsibility, including developing and maintaining annual capital and operating budgets to assure a fiscally productive division. 6. Closely monitors trends within the professions and trends in health care service delivery. 7. Develops and implements services/programs in response to hospital and community needs. 8. Pursues and negotiates contracts for services within the community. 9. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. 10. Other duties as required. Other information: Technical Expertise Experience in Audiology, Occupational Therapy, Physical Therapy, or Speech Pathology clinical settings is required. Experience in a pediatric hospital setting is preferred. Experience in management and fiscal operations is required. Experience in Lean Six Sigma programming is preferred. Experience working with all levels within an organization is required. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EPIC or EMR software is required. Education and Experience Education: MBA or MHA is required. Master's Degree in clinical field (OT, PT, ST) is preferred. Certification: Active State licensure in one of the following: Audiology, Occupational Therapy, Physical Therapy, or Speech/Language Pathology Preferred. Minimum years of relevant clinical oversight: 7 years required. Minimum years of leadership experience: 5 years required. Full Time FTE: 1.000000 Status: Onsite

Full-time, 40 Hours/week Days Onsite Akron, OH The Director Rehabilitative Services provides administrative representation and general direction for the Rehabilitative Services Division. Responsibilities: 1. Adds value as a key member of management; understands the business, financials, industry, customers and strategy. 2. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations. 3. Prepares, manages, and adheres to department budget to maintain expenditure controls. 4. Oversees the operations of the Occupational therapy, Physical Therapy and Speech and Hearing Departments. 5. Assumes fiscal responsibility, including developing and maintaining annual capital and operating budgets to assure a fiscally productive division. 6. Closely monitors trends within the professions and trends in health care service delivery. 7. Develops and implements services/programs in response to hospital and community needs. 8. Pursues and negotiates contracts for services within the community. 9. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. 10. Other duties as required. Other information: Technical Expertise Experience in Audiology, Occupational Therapy, Physical Therapy, or Speech Pathology clinical settings is required. Experience in a pediatric hospital setting is preferred. Experience in management and fiscal operations is required. Experience in Lean Six Sigma programming is preferred. Experience working with all levels within an organization is required. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EPIC or EMR software is required. Education and Experience Education: MBA or MHA is required. Master's Degree in clinical field (OT, PT, ST) is preferred. Certification: Active State licensure in one of the following: Audiology, Occupational Therapy, Physical Therapy, or Speech/Language Pathology Preferred. Minimum years of relevant clinical oversight: 7 years required. Minimum years of leadership experience: 5 years required. Full Time FTE: 1.000000 Status: Onsite

Full-time, 40 Hours/week Days Onsite Akron, OH The Director Rehabilitative Services provides administrative representation and general direction for the Rehabilitative Services Division. Responsibilities: 1. Adds value as a key member of management; understands the business, financials, industry, customers and strategy. 2. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations. 3. Prepares, manages, and adheres to department budget to maintain expenditure controls. 4. Oversees the operations of the Occupational therapy, Physical Therapy and Speech and Hearing Departments. 5. Assumes fiscal responsibility, including developing and maintaining annual capital and operating budgets to assure a fiscally productive division. 6. Closely monitors trends within the professions and trends in health care service delivery. 7. Develops and implements services/programs in response to hospital and community needs. 8. Pursues and negotiates contracts for services within the community. 9. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. 10. Other duties as required. Other information: Technical Expertise Experience in Audiology, Occupational Therapy, Physical Therapy, or Speech Pathology clinical settings is required. Experience in a pediatric hospital setting is preferred. Experience in management and fiscal operations is required. Experience in Lean Six Sigma programming is preferred. Experience working with all levels within an organization is required. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EPIC or EMR software is required. Education and Experience Education: MBA or MHA is required. Master's Degree in clinical field (OT, PT, ST) is preferred. Certification: Active State licensure in one of the following: Audiology, Occupational Therapy, Physical Therapy, or Speech/Language Pathology Preferred. Minimum years of relevant clinical oversight: 7 years required. Minimum years of leadership experience: 5 years required. Full Time FTE: 1.000000 Status: Onsite

*Employment Type:* Full time *Shift:* Day Shift *Description:* The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin * In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members of the healthcare team to provide administrative support and direction to a group of managers within Patient Care Services. Responsible for quality and standards of patient care, performance improvement, program management, business operations, budget and resource utilization, and management development for designated areas. Functions within the standards, policies, procedures, and guidelines of the Organization. *What You Will Do:* * Leadership Competencies are the required skills, knowledge, and attributes of leaders. They are principles that guide leaders toward the performance and accountabilities expected of them every day. * Managing Performance: Provides coaching, support, guidance, and developmental opportunities for managers in designated areas; evaluates performance in terms of skills, knowledge, ability, and productivity. Develops managers to effectively recruit, develop, counsel, manage and retain staff. Supports fair and consistent Human Resource policy execution. * Collaborates with all disciplines on the healthcare team and within the Organization to develop goals and objectives, performance targets and business and strategic plans as appropriate for designated areas. Develops new programs in response to identified community, organizational and/or patient needs. * Ensures financial performance and profitability of designated areas through the development and monitoring of the operating and capital budgets and department contracts in accordance with the Finance Department's standards. * Oversees and directs quality monitoring for designated areas, focusing on optimal patient outcomes, regulatory, compliance, risk management, and continuous quality and process improvement. *Minimum Qualifications:* * Education: BSN or Master's degree in Healthcare related field or MBA with Health related focus. * Licensure / Certification: Active RN License to practice State of Ohio * Experience: Five years recent healthcare experience, with three years in first line management preferred. * Effective Communication Skills * Evidence of effective leadership and management abilities. * Critical Care experience strongly preferred *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment to Diversity and Inclusion* Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

*Employment Type:* Full time *Shift:* Day Shift *Description:* The Executive Director of Clinical Operations, Maternal Child and Inpatient Services at Saint Joseph's Health System partners with the Medical Director of the service line to strategically plan and lead in the development and continuous quality improvement of the service line and/or achieving key outcomes. They provide oversight of the overall quality, service, operations and financial performance of the service line and assume integration of the service line with the organization. Position responsibilities: * Uses solid advanced leadership skills to assure that quality patient care and services are delivered through the Service Line, resulting in positive clinical performance. * Assures that key clinical indicators are identified; appropriate targets are set: clinical results meet organizational targets. * Uses national, regional, and internal result databases/research to assist in identifying the service line's opportunities, as well as methods, for improving clinical results. * Assures that effective written and oral communication methods and processes are in place involving the Director, Medical Director, other leaders, and direct care staff to discuss patient care issues. * Assures that care and services are rendered and documented so as to meet all organizational and service line objectives. * Is visible on clinical area on a regular basis to assess and promote culture of service excellence. * Assures the identification, development, and retention of key employees throughout the service area. * Uses innovation in achieving and maintaining organizational targets for patient perception of care, physician perception of care, and associate perception of SJHS as a workplace. * Integrates services within the organization contributing to a seamless delivery of care/products. * Assures that patient care guidelines used within the service line include the continuum of care. * Serves as a resource across departmental lines for assistance in resolution and /or clarification of issues involving the service line. * Assures that support departments, such as finance, outcomes management, marketing, patient financial services, etc. are integrated into the planning, execution and evaluation of all Service Line activities as appropriate. * Assures that direct care staff, all relevant clinical disciplines, including physicians, are included in PI activities and strategic planning. * Actively seeks opportunities to contribute expertise in a variety of activities including community involvement (ie committees, projects) to assist the organization to achieve its strategic initiatives. * Assures that service line financial targets are met. * Participates in annual forecasting and determining Service Line financial targets. * Approves annual budgets prepared by managers/directors; assists when necessary. * Plans and advocates for capital needs during the annual budget process. * Reviews dashboards of key targets, identifies variances and trends; works with Medical Director and managers/directors as appropriate to resolve variances. * Is knowledgeable regarding reimbursements by payor class for services rendered; partners with Patient Financial Services to assure that appropriate reimbursements are being received. * Uses and encourages innovation in resource utilization; assures fiscally efficient operations. * Prepares concise review of service line. * Uses innovation and expert knowledge of industry trends and market opportunities to strategically plan for service line enhancements/expansion or alterations in focus. * Annually updates the service line business plan and strategic initiatives assuring the plan is aligned with the organization. * Regularly assesses market and technological opportunities for application at SJHS. Identifies those opportunities that would contribute to strategic initiatives; develops and implements plans for maximizing identified opportunities for growth. * Develops and regularly reviews succession plans for expected and unexpected vacancies in key service line positions. * Functions as the expert in service line products and services; enhances expertise with readings, networking, site visits, and seminars. * Duties & responsibilities include accuracy of documenting services and supplies provided to patients, including those that may produce patient charges. If designated as a “Revenue Lead”, additional responsibilities will include revenue reconciliation and charge-error correction as specified by departmental process and hospital policy. * Manages subordinates in respective department(s). Is responsible for the overall direction, coordination, and evaluation of these department(s). * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. * Actively demonstrates the organization's mission and core values and conducts oneself at all times in a manner consistent with these values. * Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information. What's required: * A minimum of 5-10 years of experience in service line management in an organization of comparable size, range and scope of product lines and services. * Master's degree in Nursing, Healthcare Administration, or related field. * A current RN License in the State of Indiana. * Must have a general knowledge of diagnostic treatment and aftercare, methodologies and programs. * National Certification preferred. * Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. *Why Saint Joseph Health System?* At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care. *What we offer:* * Tuition reimbursement for all full and part-time colleagues effective first day of employment * Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.) * Retirement savings account with employer match * Generous paid time off program + 7 paid holidays * Colleague well-being resources * Employee referral incentive program *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Spectrum Healthcare Resources is excited to offer a potential career opportunity for a Behavioral Health Medical Director supporting the TriCare/Department of Defense and Community Care Network/Department of Veterans Affairs. This remote-based civilian position is an outstanding chance to make a meaningful contribution to the healthcare of veterans and military beneficiaries while benefiting from work-life flexibility, professional collaboration, and impactful leadership. Join us in leading high-quality care initiatives for those who have served our country, with a focus on system-wide clinical improvement, peer collaboration, and mission-driven support! Requirements: Doctor of Medicine (MD) or Doctor of Osteopathy (DO) from an accredited medical school. Active, unrestricted license to practice medicine in the United States. Board certification or board eligibility through a recognized specialty board. U.S. Citizenship. Favorable background investigation through the Department of Defense (DoD). Minimum of 5 years of medical practice experience. 3+ years of experience in managed care environments.

The Director of Nursing (DON) at our Health Campuses oversees our residents' health concerns and manages the Nursing Services Department according to federal, state, and local regulations. They ensure quality care under the guidance of the Executive Director/Administrator and the Medical Director. Key Responsibilities Plans, develops, organizes, implements, evaluates, and directs the nursing service department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the Health Campus. Leads the clinical team with a focus on clinical and customer service excellence. Develops, implements and maintains an ongoing quality assurance program for the nursing service department and executes appropriate plans of action to correct identified deficiencies. Participates in facility surveys (inspections) made by authorized government agencies and ensures facility compliance with laws and regulations governing the Health Campus. Qualifications Associate degree, or advanced degree in Nursing 1-3 Years of relevant experience preferred Must have and maintain a current, valid state RN license and current, valid CPR certification required. Benefits Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. Get Paid Weekly + Earn Bonus Compensation - Enjoy weekly pay and earn additional bonus compensation. Receive a guaranteed tenure bonus and have the potential to earn a performance bonus twice annually. The bonus is based on the hire date and performance metrics. Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. Unlimited PTO + Paid Parental Leave - Unlimited paid time off and fully paid parental leave for new parents. Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. The Lakes of Sylvania 5351 Mitchaw Road Sylvania, Ohio 43560 TEXT A RECRUITER James ************** About Trilogy Health Services Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.

Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States

Lake Huron Medical Center is a 139-bed community hospital that provides a wide range of inpatient and outpatient health care services to residents of St. Clair and Sanilac counties including emergency services, primary stroke center, cancer care, surgical services, physical therapy and rehabilitation services, pulmonary rehabilitation, and specialized diabetes programs. Lake Huron Medical Cente r is affiliated with Lake Huron Medical Group which offers patient-centered care through primary and specialty care physician practices located throughout the Blue Water Area. Raising the bar for quality health care, Lake Huron Medical Center received the Leapfrog Group's grade "A" in hospital safety , Healthgrades Patient Safety Excellence Award , rated four stars by the Centers for Medicare & Medicaid Services and earned The Joint Commission's Gold Seal of Approval for Hospital Accreditation by demonstrating continuous compliance with its performance standards . Learn more at ******************** As a member of Prime Healthcare , Lake Huron Medical Cente r is proud to be part of a system recognized as one of America's Greatest Workplaces for 2024 by Newsweek and Plant-A Insights Group! This prestigious honor is based on over 1.5 million comprehensive company reviews from more than 250,000 employees, highlighting our commitment to creating a positive and supportive work environment. The Director of Rehabilitation & Wellness Services is responsible for the overall operations & success of nursing, therapies, wellness and business services. The Director is responsible for developing and maintaining rehabilitation and wellness programs to meet the identified needs of the community. The Director is administratively responsible for the management of fiscal and personnel resources, performance improvement, information management, strategic planning, marketing, community education, physician/customer relations, regulatory compliance, and accreditation. Education and Work Experience Master's Degree in a Medical Rehabilitation field preferred. Five years of clinical practice with supervisory experience Licensed by the Physical Therapy Board of state BLS for healthcare provider's certification upon hire and maintain current.

JOIN TEAM TRILOGY: At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! WHAT WE'RE LOOKING FOR: The Director of Nursing (DON) at our Health Campuses oversees our residents' health concerns and manages the Nursing Services Department according to federal, state, and local regulations. They ensure quality care under the guidance of the Executive Director/Administrator and the Medical Director. Key Responsibilities Plans, develops, organizes, implements, evaluates, and directs the nursing service department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the Health Campus. Leads the clinical team with a focus on clinical and customer service excellence. Develops, implements and maintains an ongoing quality assurance program for the nursing service department and executes appropriate plans of action to correct identified deficiencies. Participates in facility surveys (inspections) made by authorized government agencies and ensures facility compliance with laws and regulations governing the Health Campus. Qualifications Associate degree, or advanced degree in Nursing 1-3 Years of relevant experience preferred Must have and maintain a current, valid state RN license and current, valid CPR certification required. WHERE YOU'LL WORK : Location: US-OH-New Albany LET'S TALK ABOUT BENEFITS: Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. Get Paid Weekly + Earn Bonus Compensation - Enjoy weekly pay and earn additional bonus compensation. Receive a guaranteed tenure bonus and have the potential to earn a performance bonus twice annually. The bonus is based on the hire date and performance metrics. Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. Unlimited PTO + Paid Parental Leave - Unlimited paid time off and fully paid parental leave for new parents. Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. GET IN TOUCH: Misty ************** APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.

Responsible for overseeing the nursing plan of care for patients within the assigned unit/units and contributes to the delivery of patient/family centered care. Directs patient care through performance and/or leadership of patient care team members and patient care management staff. Assists in the coordination of patient care through the appropriate utilization of all resources; staff, equipment, supplies, etc. Essential Functions and Responsibilities: Maintains operational responsibility for assigned unit/units in collaboration with the assigned clinical manager. Promotes collaboration regarding patient care issues with various staff levels and disciplines. In collaboration with other members of the leadership team, ensures staff participation in orientation, mandatory and continuing education programs and other staff development opportunities. Demonstrates leadership role through clinical practice, supervision, teaching, research, and communicating changes in policies and procedures. Keeps Clinical Manager/Director informed of all concerns, problems, and project progress. Serves as a resource for staff, promoting critical thinking and evidence-based practice. Ensures day-to-day quality and appropriateness of care is maintained, monitored and relevant action plans are developed and implemented. Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients served. Assures appropriate delegation and supervision of patient care. Supports and maintains an interdisciplinary approach to patient care by the medical staff and other health care professionals to provide optimal patient care. Encourages contribution toward the plan of care. Demonstrates organization ability by using time, equipment, and personnel effectively. Provides Department Manager with assistance with staffing, scheduling, evaluating, counseling and discipline of unit personnel. Maintains optimal nursing practice through planned and continuous professional growth and development. Demonstrates one's own need for continuing education by seeking new learning experiences and maintains knowledge of current trends of nursing care practices & management methods. Participates in departmental quality assessment and continuous quality improvement activities as directed. Performs other related job duties as requested Qualifications: Required: · Associates degree graduate of a Nursing program · Current State of Michigan RN license · One year of prior work experience in Acute care nursing within the past year and previous charge nurse experience/Clinically appropriate experience · BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date. Preferred: Bachelors' Degree in Nursing · Three years of prior work experience in acute care nursing experience within the past year and previous charge nurse experience/Clinically appropriate experience

Maintains responsibility and accountability for hospice daily operations, services, quality and regulatory compliance for entire hospice service area. Ensures an inter-disciplinary hospice approach to program and care planning. Assures coordination of patient care services between service lines, providers, contractors and across the continuum. Formulates and implements policies, procedures, guidelines and standards in compliance with regulatory and accrediting agencies. In collaboration with VP, plans, implements and evaluates hospice service delivery, strategic plan/program growth and financial monitoring to realize the mission and vision of hospice in the organization. Essential Functions and Responsibilities: 1. Knows, understands, incorporates, and demonstrates the McLaren Health Care vision, mission and values. Promotes positive relationship with patients, families, staff, physicians and volunteers 2. Assures the provision of safe, reliable, compassionate hospice care. Establishes, monitors and plans appropriately for objective quality and operational indicators. Reports and analyzes data and intervenes to continuously improve Hospice clinical services and financial performance 3. Provides leadership and problem solving in advances of hospice clinical processes and quality standards. Continuously works to enhance the image of the organization as a hospice leader and accomplishes quality goals. 4. Assures consistency in hospice protocols and standards aligned with standards of practice and regulatory requirements 5. Keeps current in all fields of federal, state and insurance rules, regulations and reimbursement criteria and assists in keeping staff and program updated and in compliance with such regulations. 6. Interprets and translates agency policies and procedures to staff. Develops and implements applicable policies and procedures to meet operational and regulatory hospice needs. 7. Travels regularly to offices within service delivery area, facilitates and leads hospice meetings as necessary to accomplish hospice goals 8. In partnership with the VP, formulates and achieves strategic plan initiatives related to Hospice area. 9. Assumes primary responsibility for development, management and administration of hospice operating budget. Demonstrates ability to optimize utilization of human and capital resources. 10. Teaches, coaches, mentors and inspires Hospice service line and managers. Creates an environment of self-directed work teams and promotes participation in related activities. 11. Works collaboratively with MHG Quality/Education department for identification and implementation of annual quality/regulatory and education plan based on hospice strategic plan, hospice needs assessment, QAPI requirements, CMS quality reporting requirements and hospice best practice/industry standards 12. Oversees staffing needs and interviews, recruits, employs, assigns and supervises staff when necessary. Performs disciplinary functions up to, and including, employee terminations. Evaluates annually when due. 13. In partnership with VP, operationalizes expansion of MHG Hospice service area as appropriately identified and ensures compliance and regulatory requirements met. Operationalizes mergers or acquisitions of new locations. 14. Assumes beeper responsibilities on a rotational basis when indicated. 15. Assumes a leadership role and actively participates in fund development programs, related to Hospice. #LI-CC1 Required Qualifications: ⦁ BSN, MSW or Bachelor's degree in hospice clinical related field; or Associate degree in nursing and related experiences, and working towards Bachelor's degree. ⦁ Holds applicable licensure and/or registration in clinical field. ⦁ Minimum of three years hospice experience. ⦁ Minimum of three to five years management experience. ⦁ Valid Michigan driver's license and proof of current automobile insurance. Preferred Qualifications: ⦁ Bachelor's degree focus in Nursing, Business Administration or Health Care Administration or related field. ⦁ Master's Degree Additional Information

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Unlimited earning potential for top performers Specialty programs, highly differentiated hospice services Collaborative cross-referral program between primary care, home health and hospice National award-winning quality metrics related to end-of-life care Career growth opportunities Industry renowned sales leadership professionals Join our dynamic leadership team as Director of Hospice Sales and make a meaningful impact on families during their most challenging times. This role combines strategic sales leadership with the rewarding mission of expanding access to compassionate hospice care. You'll lead a high-performing team of hospice sales professionals, driving revenue growth while ensuring families receive the dignity and comfort they deserve. As a key member of our sales leadership team reporting directly to the Chief Sales Officer, you will be primarily field-based, working alongside your team to build relationships, close strategic accounts and expand our market presence. This is an exceptional opportunity for an experienced sales leader who wants to combine career growth with meaningful work in a rapidly expanding, clinician-owned organization. Key Responsibilities Strategic Leadership & Vision Lead and inspire a regional hospice sales team, driving the entire revenue organization toward ambitious growth goals Implement comprehensive sales strategies in partnership with the CSO, setting clear goals, defining processes, and establishing robust sales funnels tailored to market demands Analyze market trends and data to identify emerging opportunities and potential threats, translating complex insights into actionable strategies Collaborate cross-functionally with marketing, finance, operations, and clinical teams to ensure unified approach to revenue targets Team Management & Development Manage and motivate a geographically dispersed team of sales professionals across multiple territories Recruit, hire, and train top sales talent that aligns with Optimal Care's culture and mission Set performance targets and implement systems to ensure team members consistently meet or exceed goals Foster a high-performance culture that emphasizes both results and compassionate patient care Provide ongoing coaching and feedback to enhance individual and team sales effectiveness Create an environment where sales professionals thrive, feel valued, and are motivated to excel Sales Operations & Performance Management Oversee day-to-day sales operations, ensuring streamlined processes and optimal resource allocation Monitor and analyze sales performance metrics to assess individual and team effectiveness Manage sales forecasting and reporting, providing accurate predictions based on market analysis and historical data Identify areas for improvement and implement solutions to enhance sales efficiency and results Leverage technology including CRM systems to streamline customer interactions and gather valuable market insights Customer Relationship Excellence Build and maintain relationships with key customers, strategic accounts, and business partners Engage in important customer negotiations and resolve complex sales issues with professionalism and expertise Ensure exceptional customer satisfaction and retention through superior service delivery Develop strategies that not only acquire new customers but maintain meaningful, long-term relationships Marketing & Communications Support Partner with the CSO to ensure sales teams have the messages, tools, and materials necessary for successful implementation of hospice sales plans Provide market feedback to inform marketing strategies and material development Ensure consistent messaging across all customer touchpoints and sales interactions Required Qualifications Minimum 2 years' experience in health care strategic development Proven experience in healthcare sales, particularly in hospice or palliative care High School Diploma or GED equivalent Valid Driver's License with reliable transportation and valid automobile insurance Demonstrated interpersonal, coordination, and leadership skills with exceptional communication abilities Practical and theoretical knowledge of hospice and palliative care services Proven track record of meeting or exceeding sales targets and managing high-performing teams Desired Qualifications Associate or bachelor's degree preferred Active involvement in professional organizations and community activities Experience with CRM systems and sales technology platforms Location: This position can be based in Grand Rapids, Jackson, or Bingham Farms, Michigan, with primary work conducted in the field for all Optimal Care service areas. Hours: Office Hours: 8:00 am - 5:00 pm, Monday through Friday If you're a results-driven sales leader who wants to combine career success with meaningful work in hospice care, we want to hear from you. Join Optimal Care and help us expand access to compassionate end-of-life care while building a remarkable career. Pay Range $100,000 - $140,000 USD Background Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Unlimited earning potential for top performers Specialty programs, highly differentiated hospice services Collaborative cross-referral program between primary care, home health and hospice National award-winning quality metrics related to end-of-life care Career growth opportunities Industry renowned sales leadership professionals Join our dynamic leadership team as Director of Hospice Sales and make a meaningful impact on families during their most challenging times. This role combines strategic sales leadership with the rewarding mission of expanding access to compassionate hospice care. You'll lead a high-performing team of hospice sales professionals, driving revenue growth while ensuring families receive the dignity and comfort they deserve. As a key member of our sales leadership team reporting directly to the Chief Sales Officer, you will be primarily field-based, working alongside your team to build relationships, close strategic accounts and expand our market presence. This is an exceptional opportunity for an experienced sales leader who wants to combine career growth with meaningful work in a rapidly expanding, clinician-owned organization. Key Responsibilities Strategic Leadership & Vision Lead and inspire a regional hospice sales team, driving the entire revenue organization toward ambitious growth goals Implement comprehensive sales strategies in partnership with the CSO, setting clear goals, defining processes, and establishing robust sales funnels tailored to market demands Analyze market trends and data to identify emerging opportunities and potential threats, translating complex insights into actionable strategies Collaborate cross-functionally with marketing, finance, operations, and clinical teams to ensure unified approach to revenue targets Team Management & Development Manage and motivate a geographically dispersed team of sales professionals across multiple territories Recruit, hire, and train top sales talent that aligns with Optimal Care's culture and mission Set performance targets and implement systems to ensure team members consistently meet or exceed goals Foster a high-performance culture that emphasizes both results and compassionate patient care Provide ongoing coaching and feedback to enhance individual and team sales effectiveness Create an environment where sales professionals thrive, feel valued, and are motivated to excel Sales Operations & Performance Management Oversee day-to-day sales operations, ensuring streamlined processes and optimal resource allocation Monitor and analyze sales performance metrics to assess individual and team effectiveness Manage sales forecasting and reporting, providing accurate predictions based on market analysis and historical data Identify areas for improvement and implement solutions to enhance sales efficiency and results Leverage technology including CRM systems to streamline customer interactions and gather valuable market insights Customer Relationship Excellence Build and maintain relationships with key customers, strategic accounts, and business partners Engage in important customer negotiations and resolve complex sales issues with professionalism and expertise Ensure exceptional customer satisfaction and retention through superior service delivery Develop strategies that not only acquire new customers but maintain meaningful, long-term relationships Marketing & Communications Support Partner with the CSO to ensure sales teams have the messages, tools, and materials necessary for successful implementation of hospice sales plans Provide market feedback to inform marketing strategies and material development Ensure consistent messaging across all customer touchpoints and sales interactions Required Qualifications Minimum 2 years' experience in health care strategic development Proven experience in healthcare sales, particularly in hospice or palliative care High School Diploma or GED equivalent Valid Driver's License with reliable transportation and valid automobile insurance Demonstrated interpersonal, coordination, and leadership skills with exceptional communication abilities Practical and theoretical knowledge of hospice and palliative care services Proven track record of meeting or exceeding sales targets and managing high-performing teams Desired Qualifications Associate or bachelor's degree preferred Active involvement in professional organizations and community activities Experience with CRM systems and sales technology platforms Location: This position can be based in Grand Rapids, Jackson, or Bingham Farms, Michigan, with primary work conducted in the field for all Optimal Care service areas. Hours: Office Hours: 8:00 am - 5:00 pm, Monday through Friday If you're a results-driven sales leader who wants to combine career success with meaningful work in hospice care, we want to hear from you. Join Optimal Care and help us expand access to compassionate end-of-life care while building a remarkable career. Pay Range$100,000-$140,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Unlimited earning potential for top performers Specialty programs, highly differentiated hospice services Collaborative cross-referral program between primary care, home health and hospice National award-winning quality metrics related to end-of-life care Career growth opportunities Industry renowned sales leadership professionals Join our dynamic leadership team as Director of Hospice Sales and make a meaningful impact on families during their most challenging times. This role combines strategic sales leadership with the rewarding mission of expanding access to compassionate hospice care. You'll lead a high-performing team of hospice sales professionals, driving revenue growth while ensuring families receive the dignity and comfort they deserve. As a key member of our sales leadership team reporting directly to the Chief Sales Officer, you will be primarily field-based, working alongside your team to build relationships, close strategic accounts and expand our market presence. This is an exceptional opportunity for an experienced sales leader who wants to combine career growth with meaningful work in a rapidly expanding, clinician-owned organization. Key Responsibilities Strategic Leadership & Vision Lead and inspire a regional hospice sales team, driving the entire revenue organization toward ambitious growth goals Implement comprehensive sales strategies in partnership with the CSO, setting clear goals, defining processes, and establishing robust sales funnels tailored to market demands Analyze market trends and data to identify emerging opportunities and potential threats, translating complex insights into actionable strategies Collaborate cross-functionally with marketing, finance, operations, and clinical teams to ensure unified approach to revenue targets Team Management & Development Manage and motivate a geographically dispersed team of sales professionals across multiple territories Recruit, hire, and train top sales talent that aligns with Optimal Care's culture and mission Set performance targets and implement systems to ensure team members consistently meet or exceed goals Foster a high-performance culture that emphasizes both results and compassionate patient care Provide ongoing coaching and feedback to enhance individual and team sales effectiveness Create an environment where sales professionals thrive, feel valued, and are motivated to excel Sales Operations & Performance Management Oversee day-to-day sales operations, ensuring streamlined processes and optimal resource allocation Monitor and analyze sales performance metrics to assess individual and team effectiveness Manage sales forecasting and reporting, providing accurate predictions based on market analysis and historical data Identify areas for improvement and implement solutions to enhance sales efficiency and results Leverage technology including CRM systems to streamline customer interactions and gather valuable market insights Customer Relationship Excellence Build and maintain relationships with key customers, strategic accounts, and business partners Engage in important customer negotiations and resolve complex sales issues with professionalism and expertise Ensure exceptional customer satisfaction and retention through superior service delivery Develop strategies that not only acquire new customers but maintain meaningful, long-term relationships Marketing & Communications Support Partner with the CSO to ensure sales teams have the messages, tools, and materials necessary for successful implementation of hospice sales plans Provide market feedback to inform marketing strategies and material development Ensure consistent messaging across all customer touchpoints and sales interactions Required Qualifications Minimum 2 years' experience in health care strategic development Proven experience in healthcare sales, particularly in hospice or palliative care High School Diploma or GED equivalent Valid Driver's License with reliable transportation and valid automobile insurance Demonstrated interpersonal, coordination, and leadership skills with exceptional communication abilities Practical and theoretical knowledge of hospice and palliative care services Proven track record of meeting or exceeding sales targets and managing high-performing teams Desired Qualifications Associate or bachelor's degree preferred Active involvement in professional organizations and community activities Experience with CRM systems and sales technology platforms Location: This position can be based in Grand Rapids, Jackson, or Bingham Farms, Michigan, with primary work conducted in the field for all Optimal Care service areas. Hours: Office Hours: 8:00 am - 5:00 pm, Monday through Friday If you're a results-driven sales leader who wants to combine career success with meaningful work in hospice care, we want to hear from you. Join Optimal Care and help us expand access to compassionate end-of-life care while building a remarkable career. Pay Range$100,000-$140,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.

Job purpose The Clinical Services Director provides leadership of clinical services and development of new processes and procedures for ITP with the input of the Medical Director. The CSD is responsible for the consistent delivery of compliance oversight and education. The CSD will work with the Crisis Coordination team as well as the outpatient care team to deliver efficient and effective patient care . Duties and responsibilities Leads the development of clinical services Assists with Policy and Procedure development Provides expert level review of clinical records Work and Collaborate with the Crisis Services division Time system management for Crisis Services providers Review and Develop Outpatient Service processes- Managing patient scheduling, prior authorizations, pharmacy calls, missed appointments Manage Crisis Services providers schedule Ability to look at trends and forecast hiring needs for provider coverage, and forecast crisis staffing needs based on utilization data Provides collaborative leadership, and communication, for overall improvement in clinical documentation by providing proficient level review and assessment, and effectively articulating recommendations for improvement, and the rational for the recommendation Actively communicates with providers at all levels Provides face-to-face educational opportunities with physicians and staff Expert level documentation and ability to effectively communicate the need for through documentation to others Knowledge of Medicare, Medicaid and insurance requirements Qualifications Education: Master's Degree in Nursing preferred Licensure: RN Experience: Three to five years of clinical management experience Experience with regulatory survey management Experience communicating & working closely with Physicians Understanding and experience in behavioral healthcare Demonstrated skill in utilization management and review systems Ability to work independently and collaboratively with multiple disciplines Demonstrated skill in problem solving, consensus building, conflict resolution, advocacy, and team building Ability to accomplish work objectives where few precedents or guidelines currently exist Must have proficiency using a PC in a Windows environment, including Microsoft Word, Excel, Power Point and Electronic Medical Records Excellent oral and written communication skills Working conditions This job predominantly works from Des Moines office, but does require some travel to hospital/clinical locations. Incumbent will be exposed to virus, disease, infection from patients. Physical requirements While performing the duties of this job, the employee is regularly required to talk and hear. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients. Direct reports Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Reporting structure The Clinical Services Director reports directly to Psychiatric Medical Care's Chief Clinical Officer (CCO).