Regional Director jobs at Encompass Health - 6289 jobs

remote type VirtuallocationsWCO - Wellstar Corporate Officetime type Full timeposted on Posted Yesterdayjob requisition id JR-47786 How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: The Physician Advisor reports to and is accountable to the Vice President Medical Affairs (VPMA) to impact quality, utilization, patient satisfaction and efficiency metrics through Performance Improvement and education initiatives that will enable the facility to achieve its stated goals. Working in collaboration with the VPMA(s) in the WellStar Health System (WHS), the Physician Advisor (PA) will be involved in the following areas: Utilization Management: The Physician Advisor (PA) will conduct clinical review on cases for commercial payers and medicare advantage plans that are referred by Care Coordination/Case Management staff and/or other health care professionals to assess for appropriateness of care; proper level of care in accordance with hospital objectives for assuring quality patient care and effective, efficient utilization of health care services, and to meet regulatory requirements. Working as a peer to physicians and as a consultant to Care Management and administration, the PA intervenes when practice patterns or behaviors or documentation issues create disparity between pathway standards, intensity of service, severity of illness, patient and family rights, teamwork, or other issues regarding the stewardship of resources for individual patients, diagnostic populations, and the organization as a whole. In the area of Readmissions, the Physician Advisor will help to lead the effort to reduce avoidable readmissions. The Physician Advisor will engage with Physicians, Advanced Practice Professionals, nursing and other ancillary personnel as well as administrative leaders as part of his/her role in Performance Improvement, Resource Utilization and ongoing education on imp8ortant trends in healthcare management. Quality Improvement: In addition to the above duties, the PA will work with the VPMA and the Quality Director or Manager at the hospital on quality improvement initiatives to assist the hospital to achieve its annual goals. Core Responsibilities and Essential Functions: The Physician Advisor (PA) will work closely with the Care Coordination/Care Management team to provide timely consultation and clinical expertise to ensure fiscally responsible and efficient utilization of resources. These duties will include but not be limited to areas such as concurrent assessment of the clinical situation, determination of medical necessity and appropriate level of care, real time feedback to physicians and case managers and all necessary follow-up with appropriate and clear communications of next actions to physicians; care coordinators, social workers, nursing staff and other key people involved in caring for individual patients whose cases have been referred for consultation: a) Assist with level of care and length of stay management. This will include assessment of Inpatient vs. Outpatient Obs. Status; Compliance with 2 MN Rule, assistance with throughput initiatives and care transition issues. b) Lead Readmission reduction initiatives at the facility with the Chairperson of the Readmission PIC and in collaboration with the VPMA. c) Assist with denial management process on a concurrent basis if possible. d) Work closely with the Care Coordination Leadership to expedite case management issues and manage work queues. e) Review and make suggestions regarding resource and service management. f) Assist staff with clinical review of patients. g) Review clinical records for appropriate and accurate clinical documentation to ensure that medical necessity and level of care for services will be substantiated. h) Will work with the Clinical Documentation Excellence Specialists (i.e., CDS/CDI) to assist with physician queries for documentation or clinical criterion clarification. i) Will work with Hospital based physician Medical Director(s) to address throughput, Length of Stay, excess days and other issues and barriers related to the continuum of care to improve efficiency. j) May be involved in development and planning of care for specialized patient populations or those requiring Complex Disease & Care management. k) Plan and develop any programs necessary to help facilitate the management of patient populations through the continuum of care. l) Determine if professionally recognized standards of quality care are met by working with the Quality Department and available resources with appropriate referral to the Peer Review process if necessary. m) Assist in review of any reports from regulatory agencies, i.e., RAC audits, QIO reports, etc. to help determine trends, develop replies to inquiries and action plans for improvement. n) As part of his/her duties, the Physician Advisor will participate in a limited on-call schedule with other colleagues as determined by the team. The expectation is that the PA will be available by phone and electronically to conduct phone consultation and chart review to assist the Care Coordination teams on site for all of the WellStar facilities. 2. Supports planned, sequenced ongoing education about payer and utilization matters, best clinical practice data and research, health care trends, collaborative initiatives and skills, post-acute continuum capabilities, changes in Hospital policies and operations, and other salient subjects to physicians (on staff and private practice), physician assistants and nurse practitioners, Medical students and others. a) Functions as a consultant to the Care Management Department to ensure adequate structure within the Hospital to allow efficient and effective delivery of service. b) Responds in a timely manner to requests to intervene with payers, denials and appeals processes, observation level of care, decisions regarding admission and the transition of patients through levels of care, end-of-life dilemmas, issuance of HINNS or other termination of benefits notification, and other situations as requested or as discovered. c) Serves as an expert resource to physicians and Hospital administration regarding immediate or planned decisions when quality, ethical, regulatory, and/or financial risks may be incurred. d) Leads or co-leads Hospital-wide Complex Care Rounds on a regularly-scheduled (ideally weekly) basis. e) Brings matters of potential or actual problems in physician practices to the attention of the VPMA. f) As requested, serves as an expert clinical resource on development and utilization of established clinical guidelines, order sets, pathways, and other structured care methodologies. g) Uses a panel of physician experts in areas outside own expertise to bring specialty knowledge to bear on complex clinical resource situations, including but not limited to, Infectious Disease, Psychiatry, Radiology, etc. Proactively integrates principles of continuous quality improvement to raise the standard of physician practice and ultimately the practice of the Hospital. h) Assists the VPMA and Director of Care Coordination to facilitate the activities of the Utilization Review Committee and coordinates its activities with other key Performance Improvement committees. i) Participates in the identification of opportunities for the organization to increase market share, flow and capacity, diseases management support of populations, and obtaining grants. j) Performs such other matters as may be reasonably requested by the VPMA from time to time. k) Works with the Quality and Patient Safety Department to assist with attainment of the hospital goals. 3. Meets with VPMA on a regular basis and as often as necessary to review cases; revise objective and subjective targets in cost, quality, and patient satisfaction. Physician Advisor may assist with customer service complaints as needed and at the discretion of the VPMA. Have working knowledge and understanding of Care Management Dashboard and physician profiles. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Doctorate Medicine or Doctorate Osteopathic Medicine is required. Masters preferred. Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. DO - Doctor of Osteopathic Medicine or MD - Medical Doctor required. Additional License(s) and Certification(s): Board certified in specialty of practice is preferred. Health Care Quality & Management Certification, (i.e. ABQAURP or equivalent) is preferred. Required Minimum Experience: Minimum 8 years clinical expereince is required. Minimum 1 year of experience post residency in Utilization Management experience with focus on clinical documentation, medical necessity assessment, billing and coding acumen, business, strategic planning, financial planning and development is required. Required Minimum Skills: Communicate and understand verbal and written English language Display a positive attitude Organizational skills that enable the individual to react and perform under stress and emergency situations Manage two to three activities at one time on an ongoing basis. Management skills to effectively lead physicians. Must display the character and disposition to foster physician engagement. Time management skills to meet scheduled and non-scheduled operational deadlines Analytical skills to prepare and manage budget. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

The Regional Director, Acute Programs is responsible for overseeing the operation of acute dialysis programs in an assigned geographic region. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. GROWTH · Responsible for overseeing overall operation of assigned acute programs from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with Company goals. · Organizes and coordinates all acute program development from identifying the opportunity, contracting, through opening. · Oversees patient admission and volume tracking by therapy. · Works with Administrators on developing optimal staffing and patient schedules. · Works with Administrators toward the achievement of monthly, quarterly and annual projections based on financial and management objectives. · Responsible for achieving financial targets to include budget, labor costs, supply costs and expenditures at assigned acute programs. OUTCOMES · Reviews all incident reports; makes recommendations and takes action relative to incidents as appropriate. · Works with Administrators to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieves program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned acute centers. OPERATIONAL READINESS · Knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assures that assigned acute programs are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies. · Works with Administrators to ensure compliance with all Company standards, guidelines, rules, policies and procedures. · Assists Administrators with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys. · Follows up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & TDH). · Assures compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes. PARTNERSHIPS PARTNERSHIPS (cont.) · Understands, leads and promotes the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives. · Communicates with regional management on a consistent basis regarding the status of each acute program in the region. · Develops physician and referral source relationships and oversees local marketing efforts. · Acts as liaison with Medical Directors and physicians to coordinate quality patient care. · Regularly communicates financial performance and capital expenditures with Joint Venture Partners. · Maintains a positive/collaborative relationship with physicians, area hospital agencies and the community. · Implements and monitors appropriate contractual agreements/arrangements with collaborating agencies. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints. STAFF DEVELOPMENT/ RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Responsible for professional development of each Administrator in assigned acute programs. · Supervises the hiring of acute staff as needed in collaboration with Administrators and Human Resources Department. · Maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures. · Effectively communicates expectations; accepts accountability and holds others accountable for performance. Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: Minimum of three (3) to five (5) years prior management experience of a multi-site health care provider or five (5) to ten (10) years of demonstrated excellence in managing a dialysis center as an Administrator. Bachelor's degree in business or nursing is required. Combination of education, specialty certifications and experience in related area will be considered in lieu of degree. Excellent leadership and coaching skills. Strong public relations skills for dealing with physicians, vendors, hospital personnel, Managed Care Organizations, etc. are valuable. Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC applications required within 90 days of hire. Demonstrated analytical and problem-solving skills are required. All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO

Find your calling at Mercy!Serves as the Administrative Director for the identified areas and Service Lines to develop and enforce policies and procedures, to operationalize budgetary decisions for areas of responsibility and participate in strategic planning for the Hospital. Primary functions of the role are (1) serve as a co-chair in the management and leadership of the Service Line; (2) work directly with Department and Medical Director(s) and others to position the Service Line as a regional center of excellence; (3) work directly with Department Managers to provide leadership and guidance in planning, organizing, directing, controlling, staffing, and evaluating each Department; (4) oversee the implementation of the Hospitals philosophy, goals, and objectives; (5) establish standards for clinical and management competency and, (6) represent the areas of responsibility in the strategic planning process. Performs related duties as assigned.Position Details: This is a full time Director of Nursing and Operations position at Mercy Aurora Education/Experience: BSN in Nursing OR minimum of 5 years of nurse management experience. Licensure: Must maintain current Registered Nurse licensure in the state of practice or applicable Compact State Licensure. Other skills & knowledge (skills, knowledge, abilities): Upholds and role models behaviors of professionalism. Remains knowledgeable in advances in the healthcare environment through continuing education in areas of responsibilities. Is active in community/professional organizations. Working Conditions, Mental and Physical Requirements: Varies according to daily tasks, i.e., administrative versus clinical. Usually works in a clean, air-conditioned area. Variable hours. Preferred Education: BSN in Nursing or Master's Degree in business/management/health-related field. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Saint Luke's Cancer Institute and Saint Luke's Health System are seeking a board-certified gynecologic oncologist with 8 or more years of clinical experience to lead the Gynecologic Oncology Division. The ideal candidate is a forward-thinking physician who brings demonstrated progressive leadership experience and/or formal leadership training. About the position: • An experienced mid-career physician is sought to lead and expand its Gynecologic Oncology service line • Saint Luke's Cancer Institute is a Commission on Cancer-accredited center, recognized for its dedication to comprehensive, high-quality oncology care • The physician will lead a collaborative team of 3 additional Gyn-Oncologists in a practice supported by APP's, RN's, MA's, a nurse navigator and 2 UMKC OB/GYN residents • This leadership role oversees patient care across 10 hospital and medical care campuses, encompassing inpatient and outpatient services, advanced gynecologic and oncologic surgeries-including minimally invasive and robotic procedures-chemotherapy, radiation therapy, survivorship support, palliative care, and access to clinical trials and research support • The successful candidate will have the commitment of Saint Luke's to support the success and advancement of the Gyn-Oncology program • Saint Luke's Hospital is the primary teaching hospital for the University of Missouri-Kansas City (UMKC) Medical School; opportunity for academic appointment through UMKC, commensurate with level of experience • Saint Luke's has an extremely competitive career employment package that includes a guaranteed salary in addition to excellent benefits such as medical, dental, vision & malpractice insurance, tax-deferred retirement plan with employer match, paid time off & yearly CME allowance About Saint Luke's Saint Luke's is a not-for-profit aligned health system committed to providing the highest levels of excellence in quality, compassionate health care. With 10 hospitals and campuses and over 100 primary care and specialty offices, Saint Luke's team of world-class physicians and caregivers deliver exceptional care. For more than 140 years, Saint Luke's has been dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve. Our outstanding clinical outcomes, reputation for exceptional customer service, dedication to research and innovation, and state-of-the-art facilities reflect our vision of being "the best place to get care, the best place to give care." On Jan. 1, 2024, BJC and Saint Luke's officially combined as BJC Health System to operate as a single, integrated health care organization serving two regions with a distinct brand in each: BJC HealthCare in the East and Saint Luke's in the West. BJC Health System is one of the largest nonprofit health care organizations in the United States and the largest in the state of Missouri, serving urban, suburban, and rural communities in Missouri, southern Illinois, and eastern Kansas. About Saint Luke's Cancer Institute Saint Luke's Cancer Institute (SLCI) is an integrated, multidisciplinary institute providing subspecialty-based cancer care focused on research, quality, innovation and patient experience. The institute is a Commission on Cancer approved site and was recently ranked the cancer center in the state of Missouri by Newsweek. Our dedicated team of medical, surgical, radiation and gyn-oncologists are supported by a robust supportive services team and a research program that includes over 200 active clinical trials. The institute is nationally recognized in the care of metastatic breast cancer and a regional leader in precision oncology and genomics. SLCI has a joint medical oncology fellowship program with the University of Missouri-Kansas City School of Medicine. About Kansas City Saint Luke's is proud to call Kansas City home. With locations on both sides of the state line, the health system serves more than 2.1 million people and 240 neighborhoods in Kansas and Missouri. USA Today has regularly named Kansas City a top area for affordability, high-quality schools, and low traffic. The greater Kansas City metro area is a vibrant, growing community known for its thriving arts scene, world champion sports teams, natural beauty, and exceptional quality of life.

Additional Information About the Role BJC MedicalGroup is seeking a Regional Hospitalist Medical Director The Regional Hospitalist Medical Director is responsible for providing strategic, clinical, and operational leadership for hospital medicine programs across five distinct markets. In guiding the site-specific medical directors, this leader ensures the delivery of high-quality, patient-centered care, alignment with system organizational goals, and fosters collaboration among interdisciplinary teams to achieve clinical and operational excellence. This role requires dynamic leadership to develop and implement best practices, drive performance improvement, and advance the growth of hospital medicine services while adapting to the unique needs of each market within BJC East. Work Environment: This position requires frequent travel between local markets and facilities. Flexibility to adapt to diverse operational needs and market dynamics is essential. This position is a 0.8 administrative position, with the remaining 0.2 clinical FTE spread across different markets. Experience: Minimum of 5-7 years of experience in hospital medicine, with at least 3 years in a leadership or administrative role. Proven ability to manage multi-site or multi-market operations effectively. Demonstrated success in quality improvement, clinical program development, and team leadership, and change management. Experience in graduate medical education programs preferred. Skills & Competencies: Exceptional communication, negotiation, and interpersonal skills. Strong analytical and problem-solving abilities, with a focus on data-driven decision-making. Ability to balance clinical and operational responsibilities effectively. Adept at fostering collaboration across diverse teams and stakeholders. Key Responsibilities: Strategic Leadership: Develop and implement a strategic vision for hospital medicine services across the assigned markets. Collaborate with executive leadership (BJCMG and HSO-specific) to align hospital medicine goals with broader organizational objectives. Identify opportunities for service line growth, market expansion, and program development. Oversee integration of innovative care models, including telemedicine and other technologies. Clinical Oversight: Ensure clinical excellence and adherence to evidence-based protocols across all sites. Monitor quality metrics, patient outcomes, and performance standards, driving continuous improvement. Champion patient safety, care standardization, and best practices across the service line. Serve as a resource for complex patient care issues and clinical decision-making, in partnership with site-specific BJCMG hospital medicine medical directors and other key BJC-East leaders. Operational Management: In partnership with the Director of Hospital Medicine, oversee staffing models, provider schedules, and recruitment strategies to meet service demands. In partnership with the Director of Hospital Medicine, manage budgets, resource allocation, and financial performance for hospital medicine programs. Collaborate with market leaders and hospital administrators to address operational challenges. Ensure compliance with regulatory standards and organizational policies Team Leadership & Development: Provide mentorship and professional development opportunities for hospitalists and advanced practice providers (APPs). Foster a culture of collaboration, accountability, and engagement among providers. Act as a liaison between hospitalist teams, market leaders, and executive leadership. Performance Metrics & Reporting: Track and analyze key performance indicators (KPIs), including length of stay, readmission rates, patient satisfaction, and provider productivity. Deliver regular performance updates and strategic recommendations to senior leadership. Stakeholder Engagement: Build strong relationships with healthcare providers, hospital administrators, and community partners. Represent the hospital medicine service line in BJCMG and system-level initiatives. Advocate for resources and policies to support the hospitalist workforce and enhance patient care. For questions and further details, please reach out to Amy Taylor at ****************** Overview BJC Medical Group is the multi-specialty physician organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with the top-ranked hospitals in the area. Since 1994, BJC Medical Group has provided access to the world's best medicine through caring people and integrated systems. The providers are nationally recognized for excellent patient satisfaction and quality health care. BJC Medical Group physicians are trained and certified in over 25 medical specialties and serve patients in more than 125 locations in the greater St. Louis, mid-Missouri and southern Illinois areas. Preferred Qualifications Role Purpose The physician will provide professional medical services within the practicing Specialty to the best of physician's ability through direct patient care and spend additional time as necessary to perform other related duties such as completing medical records, providing MyChart consultations and inbasket management, conducting patient-specific education and collaborating with advanced practice providers and care team members. Responsibilities Manages the medical care of patient panel by providing or otherwise arranging for inpatient hospital care of physician's patients, either through regular hospital rounds, making arrangements with one or more hospitalist(s) or other qualified physician to provide coverage for physician's hospitalized patients consistent with Medical Staff requirements. Collaborates with patients, families, and members of the care team to ensure excellent patient care outcomes at the clinic location(s) designated by BJC and any other BJC clinical outreach location to which physician may be assigned as patient care demands. Performs and documents medical histories and physicals in the patient's medical record as required by hospital medical staff bylaws. Provides or arranges for call coverage for clinic patients and inpatient call coverage in a manner acceptable to BJC and in accordance with Medical Staff bylaws, while observing and following all BJC policies and procedures and all applicable legal, ethical and professional standards. Collaborates and teaches advanced practice providers, support staff or any care team member assigned in the care of physician's patient panel. BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job. Minimum Requirements Education Doctorate - Medicine Experience Supervisor Experience No Experience Licenses & Certifications Board Eligible or Board Certified in Practicing Specialty Licensed Physician Preferred Requirements Experience 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

The Vice President, Business Operations and Clinical Analytics is a key member of the senior leadership team reporting directly to the Chief Medical Officer (CMO) at Dana-Farber Cancer Institute. This role is responsible for driving strategic, operational, and analytical initiatives across the clinical enterprise. With a deep understanding of clinical operations, the VP leads efforts to identify and apply data to improve care delivery, optimize provider performance, and support enterprise-wide decision-making. The VP partners closely with leaders in Clinical Operations, Nursing and Patient Care Services, Information Systems, Finance, Quality, and external affiliates. The individual also oversees the provider credentialing and compliance functions and plays a lead role in developing executive-level presentations for the Board of Trustees, Faculty and external audiences. Success in this role requires a collaborative leadership style, outstanding analytical capabilities, operational fluency, and exceptional communication skills. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Strategic and Operational Leadership Serve as the operational and analytical leader for the Office of the Chief Medical Officer. Translate strategic priorities into measurable operational goals and actionable initiatives. Represent the CMO's office in cross-functional efforts, strategic initiatives, and partnerships across the Institute and with affiliate organizations. Collaborate closely with senior leaders in Ambulatory and Inpatient Operations, Nursing, IT, Quality, and Finance to align goals and drive system-level improvements. Clinical Analytics and Performance Management Lead the development and use of clinical, operational, and financial data to inform executive decision-making. Identify and pursue opportunities for performance improvement, cost reduction, and enhanced provider productivity. Oversee dashboards, key performance metrics, and predictive analytics initiatives that support clinical efficiency and effectiveness. Partner with internal data teams to ensure data governance, accuracy, and availability. Business Operations Oversee major CMO-driven operational initiatives, such as new service lines, clinical site development, and cross-institutional planning efforts. Support development and evaluation of new care delivery models, including financial and operational analysis. Lead incentive plan design and implementation for medical oncology providers, aligned with industry best practices and institutional priorities. Foster relationships across Dana-Farber and with affiliate institutions (e.g., BIDMC, BWH, BCH) to ensure seamless coordination of shared services and goals. Provider Services and Credentialing Provide executive oversight of the Office of Medical Affairs and Professional Credentialing. Ensure medical staff credentialing, enrollment, and governance processes are compliant, efficient, and aligned with institutional values. Support medical staff committee infrastructure and maintenance of bylaws and regulatory standards. Board and Faculty Communications Lead the development of high-impact presentations and materials for the CMO to present to the Board of Trustees, clinical faculty and external audiences. Synthesize complex operational and analytical insights into clear, actionable, and compelling narratives. Ensure that strategic updates and proposals are timely, accurate, and aligned with institutional priorities. Team Leadership and Development Supervise and mentor a team of managers and project leads, including those in clinical analytics, credentialing, and strategic projects. Foster a high-performance culture focused on execution, accountability, and professional development. Lead recruitment, performance management, and succession planning within the CMO's office. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Deep understanding of clinical operations, hospital systems, and the provider environment. Strong analytical, quantitative, and financial modeling skills. Ability to derive actionable insights from complex data sets. Superior communication and presentation skills, including experience with executive audiences. Strategic thinker with a hands‑on, pragmatic approach to problem solving. Proven ability to lead cross-functional teams and manage multiple priorities in a fast‑paced environment. MINIMUM JOB QUALIFICATIONS: Bachelor's degree required; master's degree in healthcare administration, public health, business, or related field strongly preferred. Minimum of 10 years of progressive experience in healthcare operations, management, analytics, or consulting. Experience in an academic medical center or complex healthcare environment preferred. Demonstrated expertise in operational improvement, strategic planning, and use of data to drive decision‑making. SUPERVISORY RESPONSIBILITIES: Supervises five direct reports: Manager, Office of Medical Affairs and Professional Credentialing Manager, Clinical Administration (promotion on hold) Sr. Project Manager, Business Ops & Analytics Sr. Manager, Business Development & Analytics Sr. Tech Strategist, Business Operations PATIENT CONTACT: At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $247,800.00 - $283,400.00 #J-18808-Ljbffr

Pay The pay range is a base salary of $250,000 to $300,000 with bonus potential. About Us The Masonic Homes of California is a charitable organization devoted to helping our communities and families live well and achieve meaningful and rewarding lives. We provide residential communities, statewide outreach services, financial support, and care management to members of the Masons of California, nonprofit fraternal organization with more than 37,000 diverse members. Application Instructions If you are a purpose-driven, forward-thinking leader with a passion for empowering communities, fostering shared service, and advancing operational excellence while stewarding a meaningful charitable mission, we invite you to apply. Join us in creating environments where individuals thrive by working together toward a shared mission. Position Overview The Masonic Homes of California are seeking an inspiring and collaborative Chief Operating Officer & Vice President of Senior Living ("COO") to lead all residential programs across our not-for-profit life plan communities in California. Reporting directly to the CEO, this role is a key driver of operational excellence, financial sustainability, and community engagement. The COO will focus on fostering an inclusive environment where residents and team members actively contribute to and participate in creating meaningful experiences. This leader will provide the vision and leadership that empowers residents and team members to be active contributors in solving challenges and shaping solutions, ensuring a shared sense of purpose and accountability. Additionally, this leader will take a forward-thinking, strategic approach to ensure the organization thrives today and well into the future while upholding its deeply rooted charitable mission to care for its own. The position oversees the Executive Directors of the Masonic Homes of California Covina and Union City campuses, the Executive Director of Acacia Creek, and the Vice President of Clinical Services/ Risk Management. Essential Functions & Job Responsibilities 1. Collaborative Leadership Provide leadership that empowers residents and team members to be active participants in identifying challenges and developing solutions that benefit the community. Create systems and initiatives that value the contributions of all community members and integrate their insights into the decision-making process. 2. Financial and Operational Stewardship Drive achievement of budgetary and occupancy targets, ensuring operational efficiency and sustainability Regularly assess the profitability and sustainability of services; ask critical questions and pivot strategies when necessary to maintain financial outcomes while upholding the organization's charitable commitment. Identify and pursue innovative revenue opportunities while maintaining a focus on mission-driven services. Act as a steward of the organization's resources to ensure that its charitable mission is preserved and sustainable. 3. Strategic Innovation and Future Trends Analyze external market trends and proactively adjust strategies to remain competitive and aligned with organizational goals. Identify meaningful industry benchmarks to measure and monitor operational performance. Identify future trends including but not limited to, regulatory, and payer environments, adjusting strategy accordingly Introduce forward-thinking practices and innovations, ensuring they align with the mission and drive organizational sustainability. Promote a culture of continuous improvement where innovative ideas are embraced and implemented collaboratively. 4. Systems and Business Delivery Build robust organizational systems that support and optimize all aspects of operations. 5. Risk Management and Compliance Partner with the Vice President of Risk Management to proactively address risks and ensure compliance with all regulations. Promote policies and best practices that safeguard residents, team members, and organizational integrity while encouraging shared accountability. 6. Community Engagement and Relationship-Building Build meaningful, mutual relationships with residents and their families, emphasizing collaboration in decision-making and community life. Foster a culture of belonging, mutual respect, and active participation that enriches the lives of residents and team members alike. Identify and cultivate relationships with key partners in community. Champion initiatives that strengthen connections between campuses and the broader community. 7. Team Leadership and Development Inspire and empower Executive Directors and leadership teams to embrace a collaborative and participatory approach. Promote professional growth and teamwork by creating opportunities for shared learning and success. Lead with humility and authenticity, modeling the values of service, integrity, and inclusion. Senior leadership experience in senior housing, healthcare, or nonprofit organizations. Proven expertise in financial and operational management, with a history of achieving ambitious goals. Strong background in risk management and regulatory compliance. Demonstrated success in leading participatory, community-driven organizations. Exceptional relationship-building skills and a commitment to fostering collaboration and empowerment. Passion for improving lives through service, shared purpose, and innovation while upholding the organization's charitable mission. At Masonic Homes, we prioritize the well-being and development of our team members. We offer: A supportive, team-oriented work environment. Comprehensive health, wage replacement, and other benefits for you and your family. Generous contributions to a 401(k) plan, with additional company contributions when you participate. 27 Days of Paid Time Off accrual and 11 paid holidays. Tuition reimbursement to invest in your professional growth. #J-18808-Ljbffr

A charitable organization is seeking a Chief Operating Officer to lead residential programs in Union City, California. This role focuses on operational excellence, community engagement, and financial sustainability. Ideal candidates will have senior leadership experience in senior housing or related fields, a strong background in managing finances, and a commitment to fostering an inclusive environment. The position offers a competitive salary and a supportive work environment. #J-18808-Ljbffr

Rezolute is a late-stage rare disease company focused on significantly improving outcomes for individuals with hypoglycemia caused by hyperinsulinism (HI). Our antibody therapy, RZ358 (ersodetug), is designed to treat all forms of HI and has shown substantial benefit in clinical trials and real-world use for the treatment of congenital hyperinsulinism (cHI) and tumor hyperinsulinism (tHI) We are seeking a dynamic and experienced Vice President of Commercial Operations to establish and lead all operational aspects of our commercial strategy in support of the launch of our first rare disease therapy. This includes managing commercial operations functions ensuring the infrastructure, processes, and strategies necessary for successful product launch. This individual will be a strategic and hands‑on leader responsible for building and managing critical commercial infrastructure, including sales operations, analytics, forecasting, market access operations, and commercial systems. This role oversees sales operations, forecasting and analytics, incentive compensation, market research, data management, CRM systems, field effectiveness, and commercial training. The ideal candidate has experience in rare disease or specialty pharmaceutical markets and thrives in an entrepreneurial, fast‑paced environment. The ideal candidate has experience in rare disease or specialty pharmaceutical markets and thrives in an entrepreneurial, fast‑paced environment. Key Responsibilities Serve as a key member of the Commercial Leadership Team, developing and executing commercial strategy and operations plans. Develop and execute the commercial operations infrastructure to support a successful rare disease product launch. Lead commercial planning processes, including sales forecasting, demand planning, incentive compensation design, and territory alignment. Build and oversee a high‑functioning sales operations team and associated systems (CRM, data warehousing, reporting dashboards). Establish data governance processes and manage third‑party vendors providing data (claims, specialty pharmacy, distribution). Partner cross‑functionally with Market Access, Marketing, Medical Affairs, Finance, and IT to ensure alignment of commercial operations with overall corporate goals. Design and manage KPIs and reporting frameworks to track performance and inform commercial decision‑making. Lead field force enablement efforts, including CRM configuration, targeting, call planning, and field reporting. Support the development of compliant policies and processes for commercial activities in collaboration with Legal and Compliance teams. Manage operational budgets, contracts, and vendor relationships for commercial functions. Qualifications Bachelor's degree required; MBA or advanced degree preferred. 12+ years of progressive experience in commercial operations within the biopharmaceutical industry, including at least 5 years in a leadership role. Direct experience supporting launch planning and execution for rare disease or specialty products. Deep understanding of commercial data sources (e.g., specialty pharmacy, HUB services, patient services, claims data). Demonstrated success in building commercial infrastructure in a high‑growth or startup environment. Strong project management skills, attention to detail, and ability to lead cross‑functional initiatives. Excellent communication and leadership skills with a collaborative approach. Familiarity with compliance regulations in the rare disease space. Preferred Attributes Experience in both pre‑commercial and commercial‑stage biotech organizations. Entrepreneurial mindset and comfort operating in a fast‑paced, evolving environment. Ability to work in a lean organization with a hands‑on, roll‑up‑your‑sleeves style. Passion for serving patients with serious or underserved diseases. Benefits Health Insurance (Medical / Dental / Vision) Disability, Life & Long‑Term Care Insurance Holiday Pay Tracking Free Vacation Program 401(k) Plan Match Educational Assistance Benefit Fitness Center Reimbursement Rezolute (RZLT) currently anticipates the base salary for the Vice President of Commercial Operations role could range from $330,000 to $360,000 and will depend, in part, on the successful candidate's geographical location and their qualifications for the role, including education and experience. This position will also be eligible for an annual performance bonus in accordance with the terms of the applicable plan (depending, in part, on company and individual performance and at the Company's discretion on an individual basis). The compensation described above is subject to change and could be higher or lower than the range described based on current market survey data and the qualifications, education, experience and geographical location of the selected candidate. Qualifying employees are eligible to participate in benefit programs such as: We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr

A biopharmaceutical company located in Redwood City is seeking a dynamic Vice President of Commercial Operations to lead all operational aspects supporting the launch of its first rare disease therapy. The role involves managing sales operations, analytics, and market access operations. Candidates should have extensive experience in commercial operations within the biopharmaceutical sector, especially in rare diseases. This position offers a competitive salary range of $330,000 to $360,000 along with comprehensive benefits. #J-18808-Ljbffr

A healthcare organization located in Chicago is seeking a Director of Regional Business Development/Hospital Liaison. This role involves leading marketing strategies, managing customer relations, and oversighting census-related activities across multiple facilities. Candidates should possess strong communication skills and a bachelor's degree is preferred. A minimum of 2 years of relevant experience is strongly preferred. #J-18808-Ljbffr

The Director of Legal Operations will lead Dana-Farber Cancer Institute's efforts to enhance operational efficiency and business processes within the Office of General Counsel (OGC); oversee an outside counsel management program; identify, select, implement and optimize tools and technology; and partner closely with OGC's Intellectual Property team and the Innovations Office to manage the costs of maintaining Dana-Farber's extensive patent portfolio. This role will also manage a core team of legal operations and administrative professionals and drive continuous improvement using Lean Six Sigma methodologies. In partnership with Finance, the Director will manage and track legal spend across multiple cost centers and oversee monthly accruals of legal fees to support month-end close, reporting, and forecasting. This position reports directly to the Senior Vice President and General Counsel and collaborates with leaders across Innovations, Finance, Human Resources, Information Technology, and other teams across Dana-Farber. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Strategic Legal Operations & Process Excellence: Advise the General Counsel and senior leadership on the operational and strategic management of the department; lead process improvements and implement Lean Six Sigma methodologies to reduce costs and increase efficiency; establish and maintain data-driven metrics and analytics to maximize resources and performance; define and standardize workflows and governance; provide guidance across the organization as a member of multidisciplinary project teams; and serve on the legal leadership team to foster strong internal communications, high team performance, and team member well-being across the OGC. Outside Counsel Management: Oversee a comprehensive outside counsel management program that harmonizes engagement and performance, improves efficiency, and reduces costs; optimize the use of e-billing/legal spend and matter management technologies, including alignment of internal business processes and tools to drive efficiency, better decision-making, and cost reduction; and collaborate with internal counsel, external law firms, and benchmarking data to manage outside counsel performance, rates, and spend in accordance with firm guidelines and service-level expectations. Legal Finance, Budgeting & Accruals: Serve as the Legal Department's primary liaison with DFCI's Finance Department and the Innovations Office on finance matters; partner closely with Finance to manage budgeting, forecasting, monthly accruals, and budget variance analysis on legal spend; manage and track legal spend and ensure accurate allocation, in partnership with Finance and other stakeholders; coordinate with Finance to ensure accurate month-end close, reporting, and forecasting of legal fees; and support strategic short and long-term projects focused on efficient use of internal and external legal resources. Legal Technology, Data & Knowledge Management: Serve as the Legal Department's primary liaison with DFCI's Information Technology (IT) Department; partner with IT to assess, select, deploy, and maintain information systems, programs, and tools that support knowledge management and legal operations; ensure effective data governance and system integrations across platforms; and collaborate with IT to develop and implement dashboards and reporting that enhance information sharing, transparency, and decision-making. Leadership, Engagement & Well‑Being: Manage and develop a high-performing team of legal operations and administrative professionals; set clear goals and performance metrics; provide coaching, mentoring, and professional development opportunities; optimize resource planning and workload management; and cultivate an inclusive, collaborative culture focused on excellence, continuous improvement, and well-being. SUPERVISORY RESPONSIBILITIES Directly manages team of administrative and legal operations professionals. QUALIFICATIONS Bachelor's degree required in a related field of study such as Pre‑Law, Political Science, or Paralegal Studies; or Business Administration or Management. 8 years of substantive legal operations and project management experience required in corporate legal department or law firm, including outside counsel management, financial management and legal technology selection and implementation. Demonstrated experience using formal project management and process improvement tools and techniques (e.g., Lean Six Sigma). Experience with e-billing/legal spend management, matter management, contract lifecycle management, extranets/online data rooms, collaboration tools, and SharePoint. A continuous improvement mindset with the willingness to challenge assumptions and propose bold, practical solutions. People leadership experience, including building, coaching, and developing high-performing teams. Change management experience preferred. Project Management Professional (PMP) or Six Sigma certification is strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Deep legal operations expertise across outside counsel management, legal spend management, matter management, contract lifecycle management, and knowledge management. Strong financial acumen, including GAAP concepts, accruals, forecasting, and variance analysis. Proven ability to manage budgeting, forecasting, accruals, and variance analysis; familiarity with finance principle and month-end close processes. Advanced data literacy with the ability to define KPIs, build and interpret dashboards, and use benchmarking to drive performance and decision‑making. Proven process improvement capabilities (e.g., Lean Six Sigma), including process mapping, workflow design, and governance establishment to reduce cost and increase efficiency. Demonstrated ability to design and manage an outside counsel program: rate benchmarking, alternative fee development, RFPs/panel selection, performance scorecards, and enforcement of outside counsel guidelines. Proficiency with legal operations technologies and related integrations (e-billing/legal spend platforms, matter management, CLM, collaboration tools, SharePoint), and ability to partner with IT on requirements, selection, implementation, UAT, and change adoption. Demonstrated ability to function as a change agent, champion continuous improvement, and lead organizational adoption of new processes, tools, and operating models. Excellent oral and written communication skills, including creating executive-level presentations and clear, actionable reports. Strong analytical skills and facility with numbers; advanced Excel and comfort with BI/reporting tools to translate data into insights. Ability to build relationships and function in a highly matrixed, consensus-driven, and academic environment. Excellent stakeholder management skills. Strong analytical skills and data literacy, including the use of metrics, dashboards, and benchmarking to drive performance. A continuous improvement mindset with the willingness to challenge assumptions and propose bold, practical solutions. Ability to collaborate effectively across cross‑functional teams of legal executives and business partners. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $170,500-$203,400 At Dana‑Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff that offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana‑Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster #J-18808-Ljbffr

A prominent cancer research and treatment institution seeks a Director of Legal Operations to enhance operational efficiency within the Office of General Counsel. This role involves leading a team, managing an outside counsel program, and optimizing legal technology. The ideal candidate will have a Bachelor's degree, 8 years of relevant experience, and strong financial acumen. The position is located in Massachusetts, offering a competitive salary range of $170,500-$203,400. Interested candidates are encouraged to apply in a diverse and inclusive environment. #J-18808-Ljbffr

A leading biotechnology company in San Diego is seeking a VP and General Manager for Global Proteomics Solutions. This role involves overseeing a cross-functional team to expand the company's footprint in the proteomics market. The ideal candidate will have significant leadership experience in the life sciences sector, be responsible for P&L, and foster collaboration across various departments to drive innovative solutions. This position offers a unique opportunity to significantly impact proteomics applications and technologies. #J-18808-Ljbffr

* Depth of experience in the pharmaceutical/biotechnology industry, having held leadership roles in the US and outside the US.* Previous full P&L responsibility and financial success as a GM (or GM-equivalent) across large market(s) and cluster(s)/region(s).* Expertise in global product strategic planning, tactical marketing, commercial policies and practices, new product planning, portfolio management and lifecycle management* Proven general management, with enterprise mindset and strong people leadership: ability to lead change, inspire followership, motivate, and develop a team, possessing excellent interpersonal skills to lead, interact with, focus, resolve conflict and drive consensus among individuals from a variety of cultures and disciplines.* Global mindset and experience, including experience in emerging markets and passion for resource-limited countries. Globally aligned and locally relevant decision-making. Ability to navigate the matrix and influence/negotiate from a lower priority position.* Track record of successfully working with the relevant government/public agency and health authorities* A ‘leader of leaders' with previous experience leading a global team, preferably in complex and matrixed environments. Demonstrated ability to structure and oversee large-scale, complex partnerships. Lead & drive competitive fitness and overall accountability within geographically and culturally diverse cross-functional workforce.* Direct experience in strategic planning and strategic marketing in HIV, Hepatitis, CV, and/or Oncology products is preferred* Travel Requirement: 30-40%* The preferred location for this position is Foster City, CA; Stockley Park, UK is a secondary however less-preferred option.* >18 years' experience in the pharmaceutical/biotechnology industry* Minimum of 7 years' experience with full responsibility for P&L and proven financial success as a GM (or GM-equivalent) across large, global market and/or cluster.* Bachelors/Advanced degree Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. #J-18808-Ljbffr

A pet care organization is seeking a District Director based in Chicago to oversee multiple centers in the Mid-West Region. The role involves strategic leadership, team management, financial analysis, and fostering partnerships for effective operations. The ideal candidate is passionate about pets and has demonstrated management experience along with exceptional leadership and communication skills. Benefits include health insurance, 401k match, and generous PTO. #J-18808-Ljbffr

**We are looking to add a Chicago based District Director to our team to oversee centers in our Mid -West Region.****LOCATION: Chicago****REPORTS TO**: Area Vice President# **PAY:** $85,000-$97,000 salary with bonus opportunities!**CORE RESPONSIBILITES:**- Partner with Recruiting and District Veterinary Directors on doctor hiring, retention, support, and compensation.Analyzes and utilizes financial reports and statistics from each location, such as profit & loss statements, doctor production reports, and other Key Performance Indicators with District's management team. Celebrating achievements and identifying revenue growth opportunities. Embrace and execute any additional responsibilities as needed by the organization's evolving needs.*Expertise & Experience:** Must be a pet fanatic - pets are part of our family!* Demonstrated flexibility in scheduling, including availability during evenings and weekends to serve as emergency on call support.* Exceptional leadership and organizational acumen.* Proficiency in articulate verbal and written communication skills.* A passionate affinity for animals, exuding an enthusiastic and caring demeanor, with impeccable attention to detail* Proficiency in computer applications including Microsoft Office Suite and database applications.* Proficiency in task prioritization and delegation as dictated by specific circumstances.* Outstanding interpersonal and customer service skills.* Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the public.* Management experience in a multi-unit environment and/or strong demonstration of previous management experience* Bachelor's Degree preferred* Required travel 50%-75%, including overnight*Physical:** Must frequently lift 40 pounds.* Must be able to handle frequent sitting, standing and walking* Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.**PERKS:*** Health, vision, dental, long & short-term disability, and Life insurance* A Startup mentality company with stable funding.* Set paths to leadership opportunities* A healthy work-life balance with flexible & set schedule opportunities.* 401k match* Pet Care discounts* Generous PTO* Opportunity to grow your career with a network of like-minded professionals* Employer sponsored pet insurance**REQUIREMENTS:** Destination Pet, headquartered in Irving, Texas, is a national network of pet-obsessed professionals dedicated to elevating the love and lives of our pet families through total pet care. With more than a century of experience, our founders understood the need for better pet healthcare and believed in the value of integrating pet services from veterinary medicine to, grooming, boarding, daycare, training and more. By connecting the experts behind the scenes, we get to know our pet families in a way that allows us to offer proactive, convenient, and personalized advice and care. #J-18808-Ljbffr

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills.

Astera is a nonprofit research organization pioneering unconventional scientific frontiers. Its latest initiative, Obelisk, is a large-scale, $50-100M/year research program aiming to engineer consciousness by integrating neuroscience, AI, and bioengineering to understand and digitally model the architecture of the human mind. Unlike traditional nonprofit research, Obelisk is structured and resourced to operate like a high-velocity, venture-backed research company with a clear engineering goal, attracting top talent from AI frontier labs (e.g., OpenAI, Neuralink) and leading academic institutions. With strong central operational support from Astera, Obelisk is positioned to scale rapidly, expanding from ~20 to 100+ interdisciplinary scientists and engineers over the next several years. Obelisk is led by Astera Co-founder Jed McCalebandDr. Doris Tsao, Chief Scientist. The new executive will partner closely with both to operationalize Obelisk's ambitious mission. Mission Hire a founding operational leader (COO) to architect, operationalize, and scale Astera Neuro -building the lab space, infrastructure, talent, and systems required to advance Astera's mission to explore the boundaries of human consciousness through neuroscience and AI. This leader will establish corporate-grade research operations, manage complex, cross-disciplinary programs, and ensure research is goal-oriented and well-directed. They will serve as both strategic integrator and organizational builder, transforming an early research vision into a world‑class scientific enterprise. Measures & Signals of Success Operational Readiness: Astera Neuro labs, vivarium, and facilities operational and compliant within 6-12 months. Team Scale‑Up: 50-100 top‑tier hires successfully recruited and integrated over the next 2‑3 years. Cross‑Functional Synergy: Coordinated progress between engineering and neuroscience groups; shared milestones achieved. Key Outcomes (12-24 Months) Operationalization & Scale‑Up Stand up the foundational operational systems for Astera Neuro, including lab infrastructure, regulatory compliance, and cross‑functional workflows. Establish and oversee a vivarium program (primate research), navigating local regulations, permitting, and community engagement. Define and execute a clear roadmap for facility buildout in Emeryville, CA. Recruitment & Organizational Growth Lead recruitment effort and onboard 50-100 world‑class neuroscientists, engineers, and supporting personnel across research and operations. Build an ambitious, mission‑driven culture that blends startup agility with scientific rigor to go after a challenging moonshot. Develop scalable processes for hiring, onboarding, and performance management tailored to Obelisk's interdisciplinary model. Cross‑Disciplinary Coordination Oversee Project Management function to create the connective tissue between neuroscience and engineering teams, ensuring rapid iteration and effective collaboration. Translate technical and scientific priorities into actionable operational plans and execute. Serve as the key communication hub across scientific, technical, and foundation leadership. Ensure seamless integration with Astera's central foundation teams (HR, Legal, Finance, Comms). Competencies Functional Expertise Helped build a startup as a founder or as part of the leadership team. 6+ years of leadership in complex research or technology organizations (AI, neuroscience, biotech, or advanced R&D). Proven success in rapidly scaling an organization from concept through multi‑lab operations. Skilled in program and project management, budget oversight, and operational design for hybrid scientific teams. Deep understanding of R&D infrastructure, lab buildouts, and vivarium setup and compliance is a plus. Leadership Attributes Visionary operational thinker who thrives in ambiguity and builds structure where none exists. Skilled technical communicator able to translate between scientific, engineering, and organizational contexts. Hands‑on builder-comfortable oscillating between strategic and tactical execution. Strong bias toward action. Cultural Alignment Deep belief in the existential importance of the mission; committed to ethical advancement of AI and neuroscience research. Thrives in unconventional, experimental environments blending tech and biology. Fast and nimble. Location: This role is in‑person in Emeryville, CA. Compensation: The successful candidate will receive a competitive compensation package commensurate with their experience. As a nonprofit organization, we're exempt from the H‑1B cap; visa sponsorship may be available for qualified candidates. #J-18808-Ljbffr