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Store Manager jobs at Healthy Home Company

- 851 jobs
  • Assistant Store Manager - South Burlington

    Healthy Living 3.6company rating

    Store manager job at Healthy Home Company

    Healthy Living South Burlington is looking for a new Assistant Store Manager to join our HL family! Come join a team that: Focuses on teamwork Supports a collaborative environment Puts curiosity and great ideas, first Is dedicated to providing an exceptional guest experience Builds community relationships Loves food and cooking Has fun while working hard! The Assistant Store Manager (ASM) is responsible for overseeing the general operation of the store on a day to day basis. They act as a support person for all departments. They ensure that each staff member is on task with all duties and requirements and that staff are prioritizing their work in the areas of the store that have the greatest immediate need. They should also work to support the departments in times of need. They are responsible for teaching and coaching staff in the moment regarding productivity, safety and hospitality and holding all staff accountable fairly and consistently. Cleanliness, safety, hospitality and efficiency are their top priorities. Flexible scheduling and Saturdays are a must! This is a Full Time Salaried Position starting at $63,440; previous experience will be taken into consideration. Location: 222 Dorset Street, South Burlington VT 05403 Job Type: Assistant Store Manager Benefits we're proud of! Staff at Healthy Living enjoy: Health Insurance (we pay 75% you pay 25% for single health benefits) Dental and Vision Insurance Short Term Disability Insurance Life Insurance Critical Illness Insurance Accident Insurance Flex Spending Accounts Health Spending Accounts Paid time off (Full time staff receive 2 weeks, gain additional week on 1st and 4th anniversary) Sick time (Part time staff receive 40 hours of sick time a year) Paid Maternity/Paternity time, up to 8 weeks paid time off! Generous store discount: 20% off grocery, 20% off hot bar/salad bar/coffee and juice bar, 10% off beer, 20% off wine, 30% off vitamins/supplements Half price one month bus passes 401(k): 100% match of the first 3% of the staff member's contribution. 50% match on the staff member's contribution above 3% and up to 5%. Staff are 100% vested in Healthy Living's contribution from day one Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money! Free Celtics tickets Plus many more! Requirements Healthy Living's Essential Behaviors Make Someone's Day You're here because you're a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others - staff and guests! You see getting to “yes” as a super-fun challenge! You readily and freely interact with every guest. There's nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles. Move fast and be thorough You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well. Create a team people want to stay on Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others' skills and talents. Show Up You show up to work. You are fully present for your teammates, our guests, and our trade partners. You're a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care. “What can I do?” The words, “What can I do?” and “How can I help?” fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others. Come with a solution You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you're creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need! Own it You hold yourself accountable and you're accountable to your teammates. When there is an issue, ask yourself, “What can I do to help fix it?” When there is success, you and your team celebrate! The details matter, and you are attentive to all of them. Seek knowledge At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn. If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company. Healthy Living is an equal opportunity employer and we're proud to hire a diverse, inclusive Staff!
    $63.4k yearly 60d+ ago
  • Assistant Produce & Floral Manager

    Healthy Living 3.6company rating

    Store manager job at Healthy Home Company

    WE'RE LOOKING FOR THE COOLEST HUMANS IN TOWN! Come join a team that: Focuses on teamwork Supports a collaborative environment Puts curiosity and great ideas first Is dedicated to providing an exceptional guest experience Builds community relationships Loves food and cooking Has fun while working hard! Company Overview: Healthy Living is a locally owned, independent chain of supermarkets serving communities in Vermont and New York. Our mission is to fuel a passion for great food, health, and well-being and be the place where people gather to shop, eat, and work. We are committed to providing super healthful, innovative, and delicious food while maintaining exceptional hospitality and creating an inviting place to shop and eat. We also prioritize our relationships with local farmers and producers, and actively contribute to our community. Position Overview: The Assistant Produce & Floral Manager is responsible for daily department functions specific to the department, ensures the department runs smoothly and effectively, purchases from all vendors and maintains strong vendor relationships. Teaches Produce department staff, provides direction, support, inspiration, and proficient training. Key Supervisory points of this position include hiring, training, and notifying the Produce and Floral Manager of any staffing issues that may arise. ensures timely and accurate replenishment buying, utilizing systems, HL software, auto-order, cycle counts and data reports to effectively purchase for the needs and budgetary goals of the company. The Assistant Produce & Floral Manager also serves as the “eyes and ears” for the Produce and Floral Manager and Category Manager (CM) for the Produce Department, providing their own observations, Guest feedback and general insights for the Manager, CM and VP of Purchasing and Retail Sales. Requirements Requirements: High School Diploma 2+ years of retail leadership experience (grocery/natural foods preferred) Strong knowledge of produce, ordering systems, and inventory management Excellent communication, organizational, and problem-solving skills Comfortable working in a fast-paced, team-oriented environment Flexible schedule, including early mornings, weekends, and holidays Key Responsibilities: Support daily operations of the Produce & Floral department, ensuring smooth workflow and organization Lead and supervise staff by training, motivating, scheduling, and delegating tasks Oversee ordering and inventory, including replenishment, backstock, shrink, and vendor communication Ensure accurate and appealing merchandising, including display building, shelf stocking, and signage Deliver outstanding guest service and model high standards for team interactions Monitor sales, margins, and product performance to meet departmental goals Maintain cleanliness, food safety, and compliance with all health standards Participate in hiring and performance reviews alongside the department manager Collaborate across departments and communicate effectively with key internal stakeholders Attend required trainings, meetings, and contribute to department growth initiatives Location: 129 Market St, Williston VT Job Type: Assistant Dept. Manager Hours: Full-time, Sunday-Thursday Pay: Starts at $20/hr, previous experience will be taken into consideration Benefits we're proud of! Staff at Healthy Living enjoy: Health Insurance (we pay 75% you pay 25% for single health benefits) Dental and Vision Insurance Short Term Disability Insurance Life Insurance Critical Illness Insurance Accident Insurance Flex Spending Accounts Health Spending Accounts Paid time off (Full time staff receive 2 weeks, gain additional week on 1st and 4th anniversary) Sick time (Part time staff receive 40 hours of sick time a year) Paid Maternity/Paternity time, up to 8 weeks paid time off! Generous store discount: 20% off grocery, 20% off hot bar/salad bar/coffee and juice bar, 10% off beer, 20% off wine, 30% off vitamins/supplements Half price one month bus passes 401(k): 100% match of the first 3% of the staff member's contribution. 50% match on the staff member's contribution above 3% and up to 5%. Staff are 100% vested in Healthy Living's contribution from day one Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money! Free Celtics tickets Plus many more! Healthy Living's Essential Behaviors Make Someone's Day You're here because you're a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others - staff and guests! You see getting to “yes” as a super-fun challenge! You readily and freely interact with every guest. There's nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles. Move fast and be thorough You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well. Create a team people want to stay on Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others' skills and talents. Show Up You show up to work. You are fully present for your teammates, our guests, and our trade partners. You're a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care. “What can I do?” The words, “What can I do?” and “How can I help?” fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others. Come with a solution You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you're creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need! Own it You hold yourself accountable and you're accountable to your teammates. When there is an issue, ask yourself, “What can I do to help fix it?” When there is success, you and your team celebrate! The details matter, and you are attentive to all of them. Seek knowledge At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn. If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company. Healthy Living is an equal opportunity employer and we're proud to hire a diverse, inclusive Staff!
    $20 hourly 60d+ ago
  • Senior Manager, Material Planning

    Interparfums, Inc. 4.4company rating

    New York, NY jobs

    Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, Donna Karan, DKNY, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company's products are sold in over 120 countries. The Senior Manager - Material Planning is a key role within the Planning Team, responsible for overseeing the planning of short- and long-term product requirements in support of the Master Production Schedule. This role evaluates inventory levels and demand across multiple domestic and international locations, balancing requirements and financial considerations to align with company objectives. The Senior Manager also partners closely with suppliers and cross-functional teams to ensure timely and accurate receipt of inventory, while effectively managing excess and obsolescent materials, and provides leadership and guidance to two direct reports. This position is based in office from Mondays-Thursdays, and remote on Fridays. Responsibilities: Own purchasing of materials using the Material Replenishment Planning as needed for production and in accordance with supply parameters Determine and maintain supply parameters such as lead times and Minimum Order Quantities to ensure efficient outputs Management of component versions to ensure accurate work orders and stock usage Confirm material availability to create production orders that support service objectives, inclusive of required stock transfers Utilize capacity planning, economic order quantity evaluation to ensure a smoother supply chain Review material shortages preventing order conversion and follow up with appropriate suppliers to expedite deliveries Manage exceptions and deviations from the plan as needed by advancing or adjusting supplier orders Track and maintain purchase orders to always ensure accuracy Engage in efforts that support inventory reconciliation and evaluation of inventory health Communicate material supply issues to Supply Planning Participation in the coordination of engineering changes, product line extensions or new product launches to ensure timely transitions in material and production flow Achieve in-stock and inventory goals Approve supplier purchase orders in accordance with company targets and guidelines Oversee movement of material within location network Lead supply chain projects and initiatives that will enhance planning and inventory process and results Supervise, mentor and coach direct reports (Coordinator, Planner or Manager-level) Recognize opportunities and take initiative to develop or redevelop processes accordingly Education/Experience Bachelor's degree in Supply Chain Management, Business Administration, or related field 5+ years of experience within material/component planning and supply chain 1+ years of experience managing direct reports Prior working experience within the Beauty or CPG industry required Required Skills Fundamental knowledge of Supply Chain (Plan, Source, Make, Deliver), the integration of organization, system, and process enterprise wide, and the importance of Master Data in the overall effectiveness and operation of the Supply Chain Strong technical (MRP, Office, Outlook, etc.) and interpersonal communication skills The ability to work independently with strong decision-making and problem-solving skills Excellent communication skills, including written, verbal, and presentation; comfortable and credible with both internal and external partners Self-starter who will thrive in fast-paced, dynamic environment Possess a strong sense of urgency and ability to multi-task and pivot We Offer: The salary range for this position is $125,000 - $150,000 annually, commensurable with skills, experience, and qualifications Bonus opportunity based on personal and business performance Robust healthcare, insurance, and benefit options Paid time off policies including vacation, personal, holiday, and sick days 401K plus company match Options to support development, including complimentary access to LinkedIn Learning An entrepreneurial career with a dynamic environment where all voices are heard and appreciated Low hierarchy with high visibility to C-Suite on a regular basis A growing company with a proven track record of solid financial stability Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.
    $125k-150k yearly 1d ago
  • Business Excellence Manager

    Solectron Corp 4.8company rating

    Virginia jobs

    Job Posting Start Date 11-20-2025 Job Posting End Date 01-20-2026 Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers. We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a/an Business Excellence Manager located in Henrico, VA. Reporting to the Director - Operations, the Business Excellence Manager role leads and facilitates operational excellence initiatives to drive Lean culture, strategic alignment, and continuous improvement across Critical Power operations. What a typical day looks like: Grow Critical Power Lean Culture by embedding Lean Leadership behaviors, 5S, Visual Management, and Value Stream Mapping (VSM). Conduct Industrial Engineering and Lean training and accelerate the proliferation of Lean Continuous Improvement culture throughout the organization by co-guiding and co-facilitating Lean deployment. Align Lean strategy with business goals to support capacity increases and lead time reduction. Utilize Continuous Improvement (Kaizen) techniques to drive process improvements, cycle time reductions, cost savings, and the elimination of non-value-added activities. Develop and monitor KPIs across Tier 1, 2, and 3 levels to ensure visibility and accountability of performance. Lead up, across, and throughout the organization to influence decision-making, align priorities, and drive cross-functional collaboration. Apply structured change management approaches to ensure successful adoption and sustainability of Lean initiatives and cultural transformation. Drive and yokoten the identified best practices across sites and teams according to established timelines. Perform Lean Maturity Assessments and support each site in developing a plan to close identified gaps. Collaborate closely with Advanced Manufacturing, Business Process, and other OpEx Managers to integrate new technologies and systems that drive innovation and global standardization. The experience we're looking to add to our team: Bachelor's degree (preferred) and a minimum of 7 years of relevant experience in Operational Excellence, Lean Manufacturing, or Industrial Engineering. Must have at least 3+ years leadership experience. Demonstrated leadership experience and ability to influence up and across and leadership experience across Operations functions. Demonstrated experience implementing and sustaining change through structured methodologies and stakeholder engagement. Strong ability to define and lead projects aligned with business and customer needs. Deep technical expertise across multiple domains and ability to apply Lean principles in complex environments. Strategic thinker with the ability to understand and influence the broader impact of OpEx initiatives across sites. JJ06 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job CategoryOperational Excellence Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).
    $111k-143k yearly est. Auto-Apply 23d ago
  • Customer Service Manager

    Arnold Magnetic Technologies Corporation 4.2company rating

    Rochester, NY jobs

    Responsible for overseeing the daily operations of a customer service department, leading a team of representatives to ensure high-quality customer interactions, resolve complaints, and implement strategies to maintain customer satisfaction and loyalty by setting policies, training staff, and monitoring performance metrics to achieve company objectives. To keep the customer service department running in an efficient and profitable manner, ensure high customer satisfaction and loyalty, and develop strategies to improve the customer experience, while also collaborating with other departments to achieve organizational goals. Duties and responsibilities Team Leadership and Management: • Lead, motivate, and mentor a team of customer service representatives. • Set team goals, monitor performance, and provide regular feedback. • Recruit, hire, and train customer service staff. • Address and resolve team conflicts. Customer Service Operations: • Oversee the daily operations of the customer service department. • Develop and implement customer service policies, procedures, and training programs. • Ensure efficient and effective handling of customer inquiries, complaints, and issues. • Manage customer service tools and CRM software. Customer Relationship Management: • Build and maintain strong relationships with customers. • Understand customer needs and expectations. • Proactively identify and address potential customer issues. • Implement customer retention strategies. Performance Management and Improvement: • Collect and analyze customer service data to identify areas for improvement. • Develop and implement strategies to enhance customer satisfaction and loyalty. • Monitor and evaluate customer service performance against established metrics. • Stay updated on customer service trends and technologies. Collaboration and Communication: • Collaborate with other departments (e.g., sales, marketing, production) to ensure a positive customer experience. • Communicate customer feedback and issues to relevant stakeholders. • Represent the customer service department in meetings and cross-functional projects. Manufacturing-Specific Responsibilities: • Understand the manufacturing processes and products. • Address issues related to product quality, delivery, and order processing. • Work with plant and production managers to resolve job issues. • Support Lean Manufacturing Initiatives. Other duties as assigned Qualifications Education Bachelor's Degree, Technical Degree, or equivalent experience for the position. Work Experience Five years of experience in an inside sales/customer service role for a manufacturing company is REQUIRED Two years of experience processing orders in a custom/ made to order/ manufacturing environment is REQUIRED Must have experience working in an ERP and CRM database in the last five years of employment Proficient with Microsoft Office Suite, web browsers (including web-based application), and ERP systems (Syteline preferred). Magnetic and/or metal manufacturing industry experience is a plus Organized and detail oriented, capable of multi-tasking. Communication: All contacts require tact, efficiency, and the ability to positively and patiently communicate, as well as excellent written and verbal communication skills. Commercially Astute: Ability to communicate with clear and positive representations of the company and using good judgment on what to say, when to say, and how to say it. Entrepreneurial: Helping to identify solutions to any challenges and improve efficiency in managing customers. Technical: Technical competence to understand the products we sell and the methods used in their manufacture. Working conditions Standard work week is Monday through Friday, hours to be consistent with business unit; some off hours work expected. Generally working in Office with some activities in production environment. Some day or overnight travel domestically could be required. Physical requirements Could require intermittent and long periods of sitting and/or standing. Required to do repetitive work, with fingers and hands Periodic lifting of materials not to exceed 25 pounds. Direct reports Yes Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran #ROC
    $79k-121k yearly est. Auto-Apply 60d ago
  • District Manager - Metro New York

    Heaven Hill Brands 4.6company rating

    New York, NY jobs

    Job Description with an ideal base location in New York City. What the Role Is The District Manager position will be responsible for overseeing the execution of Heaven Hill Brand's (HHB) strategic initiatives through the management of distributors in Metro NY. The Manager will ensure that the distributor is adhering to brand policies, company objectives are being met and promotional activity is taking place. This position will lead, direct, train and manage the local Heaven Hill sales team, along with local distributor sales teams. The Manager will also work with the HHB Regional Manager to successfully develop, implement, execute & evaluate market depletion goals & KPI's, pricing, and programming the brands within the distributor. How You Will Spend Your Time? Supporting the Regional Manager Manage the day-to-day sales activities of the HH Market and Channel Managers, ensuring that goals and programs are executed and achieved Establish a collaborative working relationship with the Southern Glazer's General Market leadership and key customers in the designated market area of responsibility Be visible at the distributor office, meeting with General Market sales leadership & management to ensure share of mind in pursuit of Heaven Hill's goals and objectives Ability to manage distributor relating to the development and implementation of local merchandising program and ongoing performance evaluation Managing distributor on a day to day basis, ensuring adherence to our brand policies, distribution objectives are achieved, and promotional activity is taking place Direct distributor selling activities to achieve sale, distribution and merchandising goals Act as primary contact for distributor sales leadership & management to ensure they are informed of local and national objectives and programs while providing support for all sales-related activities Ability to negotiate pricing with distributor management Responsible for educating distributor and sales staff Observe competitive market activity and evaluate distributor execution against our initiatives Provide National Account mandate compliance and pricing requests in a timely fashion Stay informed and knowledgeable of customer and consumer trends Provide monthly market activity report to Regional Manager, including a list of objectives, accomplishments, competitive activity, special projects and/ or any needs Successfully launch all new products achieving volume and distribution objectives Provide feedback on effectiveness of marketing and sales initiatives Review programs and execution updates with distributor leadership & management Develop rapport with key retail accounts in region to ensure proper brand distribution, promotion, and shelf management are taking place Maintain accurate records regarding distributor profiles, organizational structures, and competitive brand alignments Manage all T&E expenses and local budgets for market Assist in the planning, coordination, and execution of market visits by internal HH personnel, such as ambassadors, leadership, and ownership Stay informed and knowledgeable of all laws, regulations, and policies that govern the market, and keep management informed of all information pertaining to changes Who You Are… Required Skills and Experience: Bachelor's Degree in Business or related field Minimum five (5) years' sales experience in the spirits or wine industry Minimum two (2) years' people management experience Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Excellent critical thinking skills, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Analytical skills, gathering data from a wide variety of sources, and presenting it in formats suitable for a wide variety of audiences Good managerial and effective presentation skills Strong oral and written communication skills Strong interpersonal skills Must be customer-centric with good negotiation and business expansion skills Proficient in using Microsoft Office, including Microsoft Word, Excel, and PowerPoint Proficient with distributor/broker databases for communication and analytics of the business Valid Driver's License required Valued but not Required Skills and Experience: Emphasis in Management and/or Marketing Advanced computer proficiency Physical Requirements The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of job, employee is required to: Stand; walk; use hands and fingers to handle or feel objects, use of computer; and reach with hands and arms. Employee must occasionally lift and/or move up to 20 pounds. Benefits Paid Vacation 11 Paid Holidays Health, Dental & Vision eligibility from day one FSA/HSA 401K match EAP Maternity/Paternity Leave Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic. In New York, the expected compensation range for this role is between $130,000-140,000. Actual starting pay may differ based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
    $130k-140k yearly 21d ago
  • Store Director

    Madewell 4.3company rating

    Charlottesville, VA jobs

    Our Story At Madewell, we believe that great style starts with great design. Since 2006, we've been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag-if it's Madewell, it's made well. Job Summary As the Store Director, you are accountable for every aspect of your retail store performance. You ensure that the store is driving a profitable business while also focusing on genuine connections with customers that build loyalty and efficient operations. You'll hire new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You'll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging. What You'll Do Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability. Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence. Manage store operations, systems, and technology while ensuring accountability. Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve. Partner with the District Manager and management team to curate a collaborative working environment for all associates. Ensure the team is always on track to exceed goals and provide best-in-class customer service. Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store. Who You Are Have 5+ years of full-time retail management experience, current Store Director experience is a plus. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills. Have scheduling flexibility, including nights, weekends and holidays. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Some Perks and Benefits Competitive base pay and bonus programs Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Competitive Paid Time Off (PTO) plan, including paid holidays 401(k) plan with company matching donations Medical, dental, prescription, vision, and life insurance Entertainment, travel, fitness, and mobile technology discounts See our full list of benefits here Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salary Range: $67,000.00 - $84,000.00 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
    $67k-84k yearly Auto-Apply 42d ago
  • District Manager

    Paris Baguette 4.0company rating

    Richmond, VA jobs

    Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As District Manager you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market. Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable. Offer guidance and mentorship to other members of the operations team in their respective market. Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training. Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams. Creates a mentoring and supportive environment focused on continuous development of teams. Supports franchisee owners and their General Managers (GMs) to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management. Support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities. Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level. Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps. Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly. Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation. Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations. Utilizes preventive maintenance programs to maintain cafe facilities. Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs. Other duties may be assigned. WHAT YOU NEED TO HAVE At least 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue is required. Bachelor's degree preferred. Relevant experience or equivalent combination of education and experience is also acceptable. Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred. Strong Inventory Planning and Management skills required. P&L capability and sales/marketing skills and abilities. Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio. Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members. Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment. Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards. High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven. Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment. Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS Competitive compensation Free Cake for your Birthday Medical, Dental, Vision benefits 401K Retirement Plan Paid time off, paid Holidays High Performance Culture
    $86k-144k yearly est. 46d ago
  • RESIDENT DISTRICT MANAGER

    Eurest 4.1company rating

    New York, NY jobs

    Job Description Salary: $125,000 - $150,000+ Pay Grade: 18 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to Eurest today! Eurest is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Eurest maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Eurest are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ***************************************************************************************
    $125k-150k yearly 17d ago
  • Store Manager

    La-Z-Boy 4.1company rating

    Towson, MD jobs

    Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT! Job Summary: A dynamic leader who will reflect the company's ethos around people, processes, operations and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. This position plays a crucial role in ensuring the store's success and contributing to overall company growth and is held to the highest standards of ethics, integrity, and professionalism. Total Compensation Range: $60,000 - $95,000 per year (inclusive of base, commission and bonus) : KEY RESPONSIBILITIES (other duties as assigned): People: Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance. Responsible for leading and supervising the entire employee life cycle, including recruitment selection, training, and development and succession planning by cultivating and maintaining a top-performing team. Enhance employee engagement and nurture a positive workplace culture and build effective teams. Communicates effectively. Process: Achieve or surpass store and annual operating benchmarks. Evaluate team performance, objectives, and behaviors to determine effectiveness. Model the highest standards for surpassing customer expectations. Learn, model and teach established sales and design processes. Sustain store profitability by maintaining profit and loss statements, financial metrics, and margins. Brand Advocacy: Model and teach product knowledge. Champion the company's brand strategy and first-in-class customer experience. Align merchandizing, pricing and product flow to company standards. Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas. Operations: Leverages store visit forms. Hosts regular weekly, monthly and quarterly meetings with staff. Ensure proper execution of all existing and new systems and administrative procedures. Collaborate with support teams to ensure flawless execution of operational excellence. Adhere to legal and efficient accounting procedures. Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company. SCOPE & IMPACT: This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. Store revenue up to 5 million per year and leadership of up to 15 direct reports. MINIMUM REQUIREMENTS: Education: bachelor's degree; or equivalent experience. Experience: 3-5 years in business unit with a sales retail emphasis. Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service. Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays PREFERRED REQUIREMENTS: Experience managing in a retail environment with a strong focus on sales. Thorough understanding of profit and loss Strong business acumen Advanced interpersonal skills, communication skills & experience in building effective relationships. SUPERVISORY RESPONSIBILITIES: up to 15 direct reports PHYSICAL DEMANDS/WORK ENVIRONMENT: Ability to lift and/or carry up to 50 pounds. Ability to stand for long periods of time. Nearly continuous use of repetitive hand motions, hearing and listening. Often required to sit, walk, bend and stoop Subject to inside environmental conditions Ability to pass background and drug screen. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we're sharing key information about our pay practices. What You Can Expect: Total Compensation Range: $60,000 - $95,000 per year (inclusive of base, commission and bonus) Base Pay: $60,000 per year Commission & Bonus: Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity of $0 - $1,500 based on defined group sales goals The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices. Weekly Hours: 40 Benefits for Employees in the US: Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time More information can be found via: 2025 La-Z-Boy Benefits Overview At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees' diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at *********************** or by calling ************.
    $60k-95k yearly Auto-Apply 31d ago
  • Store Manager - 7FAM

    Delta Galil 4.5company rating

    New York, NY jobs

    Store Manager (Full-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after over 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. Position Summary: As the leader of the store team, the Store Manager's role is to inspire, mentor, and develop a store team that will exhibit consistent and successful selling behaviors in order to achieve store sales goals while exhibiting the highest level of customer engagement. The Store Manager is responsible for recruiting, hiring, and coaching top talent while consistently maintaining optimal staffing levels in the store. The Store Manager will maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed. The Store Manager ensures that all company policies & procedures, corporate directives and initiatives are enforced and properly implemented within given deadlines and ensures store standards are maintained. As a Store Manager, 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. What Will You Be Doing? Experience in recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth Successfully promotes a store culture of consistent coaching and delivering feedback to develop and maintain a high performing team, while also achieving individual sales goals Responsible for delivering exceptional customer experiences and driving sales by styling and fitting each customer based on their needs. Responsible for setting the example for customer engagement that exceeds industry standards. Responsible for building business and client relationships through in store events & repetitive Client outreach. Oversees the annual performance review process, evaluates team, and ensures all team members receive ongoing feedback regarding their performance. Partners with District Manager and People Operations Specialist to assist facilitating, disciplining and terminating employees when necessary while maintaining the Open Door Policy. Communicates with the District Manager regarding all employee relations, employee skill developments, and store operational needs. Manages store scheduling within established guidelines to ensure proper coverage based on business needs. Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines. Represents the brand and ensures team members are embodying brand in all interactions with customers and peers. Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. What Do You Need To Bring? 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience. Strong leadership ability. Excellent time management and organizational skills with ability to multitask and prioritize Career-driven, strong work ethic and high performance standards High level of initiative/self-starter. Effective verbal and written communication skills. Strong problem solving and decision making skills. Ability to accurately and efficiently operate cash register while following cash handling procedures. Additional Requirements: Repetitive hand motion while operating cash register or computer. Regularly interacts with the public in an often crowded and noisy interactive store environment. Standing required for entire work shift. Operate office equipment (i.e., computers, phone, fax, scanner and copier.) Must work weekend and night shifts. Climb ladders as needed. Bend, lift, open, and move product up to 50 pounds as needed. Occasional travel, often with little advance notice may be required. (including air and overnight travel) 7 for All Mankind embraces the individuality of each and every employee. We believe that by honoring the unique strengths and aspirations of every individual, we foster an environment where growth and success go hand in hand with personal fulfillment. Our culture is built on collaboration: listening and feedback are encouraged across all levels, and creativity is commended. Join us to be part of a diverse, inclusive community where your individuality is valued and your voice is heard. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Find a store in your area and join our Team! ********************************************* Salary Description $35-$39/hourly
    $35-39 hourly 60d+ ago
  • Site Ops Manager III

    RS Group 4.3company rating

    New York jobs

    ABOUT US: RS Integrated Supply is a rapidly growing leader and global provider of comprehensive supply chain services that drive increased productivity and profitability for our clients, including Supply Chain Services, Asset Services, Master Data Leadership SM and Technology. We currently deliver our highly focused expertise through integration at more than 220 customer sites across the North America, Europe, and Singapore. ABOUT THE ROLE The Site Ops Manager II is responsible for overseeing procurement of indirect material inventory typically $2M to $4MM in spend. This position oversees and reports on daily operations of the storeroom, including managing MRO logistics from monitoring inventory levels, purchasing, and receiving material through parts storage, and distribution. Determine proper inventory methods; analyze spend and reduce unit costs. The Site Manager demonstrates value to the client to achieve and exceed business goals and objectives. COMPENSATION: $85K - $105K SCHEDULE: Mon - Fri KEY RESPONSIBILITIES • Follow and enforce all site Safety and Security Procedures while documenting and reporting as required; ensure all staff receive initial and ongoing required safety training; file any safety incidents according to safety SOPs. • Responsible for the on-site supervision of all aspects of MRO and storeroom management operations encompassing customer service, supply chain management, purchasing, receiving and inventory control. • Supervise the daily activities of direct reports), providing feedback, performance management, conflict resolution and support. Responsible to ensuring all staff receive all required training and follow SOP guidelines • Establish site specific operational goals and achieve cost savings targets. Find additional cost saving for client or company wherever possible and document additional savings achieved. • Effectively manage client relationships, unique business processes and exceed internal/external customer expectations. Attend meetings and make contacts as necessary with Clients and Vendors to resolve quality and delivery problems. • Execute and manage all aspects of purchasing in a cost-effective manner and maintain data integrity within RS Integrated Supply enterprise asset management system and/or the client's CMMS system. Maintain and control all aspects of purchasing through distribution, in a cost-effective manner, while communicating with the client's operational facility. • Work with senior management to define and implement strategic and tactical plans and concepts to effectively prioritize daily tasks procedures. • Manage and train employees on all aspects of the job. Schedule and monitor employee time off, post day-to-day assignments when needed. Perform ongoing monitoring of employee performance and address and document employment issues where needed, following company policy. Responsible for recruiting new staff as needed, working with HR and Supervisor • Meet regularly with employees both individually and as a team to review opportunities for coaching, training, development, and career growth. Perform annual appraisal and future year goal setting with each employee in a timely fashion. • Monitor storeroom inventory levels and build levels in accordance with customer and RS Integrated Supply needs. Develop and implement Inventory Reduction Programs. Ensures maintenance of proper labelling and storage of all inventoried items. • Establish and build client relationship. Keep close communications with client department heads for all issues and concerns. Build knowledgeable understanding of the client, the client's business as the parts in the storeroom. Adhere to signed master service agreement (MSA) and site-specific operating agreement (SOA). • Prepare, perform, and oversee all daily, weekly, and monthly reports (i.e., stock replenishment, Buyer activity, Ops reporting, etc.) as required. Evaluate/analyze report results and then develop/initiate corrective actions/process improvements as needed. • Build successful local vendor relationships, evolving the connection to achieve better pricing while also researching outside savings and supplier opportunities with external vendors. Participate in RS Integrated Supply's corporate supply agreements. • Provide suggestions for improvement working with ISO Management Representative for the ISO program and with Sales team in support of business development objectives. Find ways to capture value and present ‘soft savings' by working with Sales team to achieve business objectives and grow the business. • Utilizes approved standard operating procedures to perform and manage all work at the site. Looks for ways to improve processes, streamline efforts and increase quality documenting and reporting on all efforts made. CANDIDATE REQUIREMENTS • Associate degree required; Bachelor's degree preferred • CPM/APICS desirable • 3-5 years of recent experience in purchasing and managing MRO commodities such as electrical, filters, PVF, power transmission and other related maintenance items. • Experience managing, overseeing, and coaching staff • Proficiency in Procurement or CMMS Software • Experience in supply chain management / sourcing • Experience and familiarity with inventory control, receiving, and shipping processes • Experience in financial reporting, budgeting and/or overseeing a P&L • Excellent PC operating system skills, especially Microsoft Office Suite with emphasis on Excel and Power Point • Demonstrated people skills, including strong verbal and written communication #LI-IS
    $85k-105k yearly 60d+ ago
  • Retail Store Manager

    L'Oreal 4.7company rating

    Middletown, NY jobs

    SalonCentric Retail Store Manager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products? If you answered YES, apply today for our Retail Store Manager Position! SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates. Fabulous FT Benefits: * Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few * Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off! * Enjoy a generous employee discount on the best brands in the business * Bring your unique personality and join our creative and fun store teams * Enjoy continuous education on hair and beauty products * Explore growth and development opportunities within the SalonCentric and L'Oréal USA family! Store Manager Competencies/Responsibilities: * Builds a Great Team - You have a passion for delivering exceptional customer service and developing high performing teams that exceed customer expectations. You recruit the best talent for the store and ensure all team members have the knowledge and tools for success. You assess store team members capabilities, give 'on the spot' constructive and straight forward feedback regarding performance, and continuously develop others. You treat team members with respect and dignity. * Sets Clear Direction - You establish and communicate a clear vision to the team. You champion company vision/goals and motivate the team effectively. You create winning and measureable strategies for the team and effectively manage between short and long term goals. * Drives the Business - You create new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You consistently monitor store and team member performance, analyze and understand the causes of sales trends, and initiate change with creative ideas. You are a champion of change! * Leads with Passion - You work well with others and drive teamwork within the store/district. You engage and motivate team members with energy/optimism, through company vision and "big picture" thinking, and create and champion 'buy in' of company goals and objectives. You effectively promote leadership at all levels. * Influence and Inspire - You create a positive, enthusiastic working culture within the team. You give clear, concise expectations and are able to give ongoing constructive feedback in order to motivate team members. You consistently work towards understanding what motivates others, always lead by example, and recognize and reward outstanding performance. * Act with Integrity Always - You demonstrate a "promise what you will do, then do what you promise" mentality. You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments and are viewed as a trusted leader of the team. Requirements: * 2+ years of retail leadership experience * Self-directed with excellent organizational and time management skills * Outstanding customer service, written and verbal communication skills * Ability to use computerized point of sale system, SAP experience preferred * Must be able to work weekends as availability guidelines require * 18 years of age and High School Diploma or equivalent GED, preferred * Must be able to lift up to 20 lbs. * Must be able to stand and walk about the store throughout scheduled shift * A Cosmetology license is a plus, but not required Salary Range: From: $28.50 To: $31.60 To learn more about the position and what the company is up to, please follow us on: INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS. #SCJOB1
    $52k-78k yearly est. 7d ago
  • Retail Store Manager

    L'Oreal 4.7company rating

    Floral Park, NY jobs

    SalonCentric Retail Store Manager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products? If you answered YES, apply today for our Retail Store Manager Position! SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates. Fabulous FT Benefits: * Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few * Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off! * Enjoy a generous employee discount on the best brands in the business * Bring your unique personality and join our creative and fun store teams * Enjoy continuous education on hair and beauty products * Explore growth and development opportunities within the SalonCentric and L'Oréal USA family! Store Manager Competencies/Responsibilities: * Builds a Great Team - You have a passion for delivering exceptional customer service and developing high performing teams that exceed customer expectations. You recruit the best talent for the store and ensure all team members have the knowledge and tools for success. You assess store team members capabilities, give 'on the spot' constructive and straight forward feedback regarding performance, and continuously develop others. You treat team members with respect and dignity. * Sets Clear Direction - You establish and communicate a clear vision to the team. You champion company vision/goals and motivate the team effectively. You create winning and measureable strategies for the team and effectively manage between short and long term goals. * Drives the Business - You create new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You consistently monitor store and team member performance, analyze and understand the causes of sales trends, and initiate change with creative ideas. You are a champion of change! * Leads with Passion - You work well with others and drive teamwork within the store/district. You engage and motivate team members with energy/optimism, through company vision and "big picture" thinking, and create and champion 'buy in' of company goals and objectives. You effectively promote leadership at all levels. * Influence and Inspire - You create a positive, enthusiastic working culture within the team. You give clear, concise expectations and are able to give ongoing constructive feedback in order to motivate team members. You consistently work towards understanding what motivates others, always lead by example, and recognize and reward outstanding performance. * Act with Integrity Always - You demonstrate a "promise what you will do, then do what you promise" mentality. You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments and are viewed as a trusted leader of the team. Requirements: * 2+ years of retail leadership experience * Self-directed with excellent organizational and time management skills * Outstanding customer service, written and verbal communication skills * Ability to use computerized point of sale system, SAP experience preferred * Must be able to work weekends as availability guidelines require * 18 years of age and High School Diploma or equivalent GED, preferred * Must be able to lift up to 20 lbs. * Must be able to stand and walk about the store throughout scheduled shift * A Cosmetology license is a plus, but not required Salary Range: From: $31.00 To: $34.50 To learn more about the position and what the company is up to, please follow us on: INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS. #SCJOB1
    $52k-79k yearly est. 20d ago
  • Store Manager (New York)

    Casetify 4.1company rating

    New York jobs

    Full Time | 40 hours | Full Flexibility Required CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. CASETiFY is looking for an entrepreneurial, creative, and passionate Store Manager who will hit the ground running, thrive in a fast paced environment to join our team. He/she will be representing our brand in the front line, and responsible for delivering the best in-store experience for customers of our stores located in SoHo, New York. Job Description Provide leadership and supervision to the store team, setting performance expectations and fostering a positive work culture. Develop and execute strategies to drive sales growth, increase profitability, and achieve store targets. Monitor and analyze sales performance, identify trends, and implement effective sales strategies and promotional activities. Create and maintain a customer-centric environment, ensuring exceptional customer service standards are met. Address customer inquiries, concerns, and complaints in a prompt and professional manner. Train, and develop store staff, provide ongoing coaching and performance feedback. Manage and optimize store inventory, including ordering, receiving, stock replenishment, and conducting regular stock counts. Ensure visual merchandising and store displays are appealing, on-brand, and aligned with company guidelines. Implement and enforce store policies and procedures, including cash handling, loss prevention, and safety protocols. Monitor and control store expenses, labor costs, and other operational budgets. Conduct regular staff meetings, communicate updates, and ensure effective communication channels within the store. Report to retail operations team with sharing valuable customer data and recommendations. Manage staff scheduling to ensure appropriate coverage during peak business hours and optimize labor costs. Stay updated on industry trends, competitor activities, and customer preferences. Maintain a clean, organized, and safe store environment, adhering to health and safety regulations. Requirement Bachelor's degree in business administration, retail management, or a related field. Proven experience in retail management, with at least 5+ years of experience in retail and 3 years in a store management role. Flexibility to shift duty. Strong leadership skills, with the ability to inspire and motivate a diverse team. Excellent interpersonal and communication skills, with the ability to build relationships with customers, staff, and stakeholders. Strong business acumen and a solid understanding of retail operations, sales techniques, and customer service principles. Demonstrated ability to drive sales growth and meet store targets. Proficiency in analyzing sales data and reports to identify trends, opportunities, and areas for improvement. Experience in managing inventory, including ordering, stock management, and loss prevention strategies. Knowledge of visual merchandising principles and the ability to create appealing store displays. Proficiency in using point-of-sale (POS) systems and other retail software. Strong organizational and multitasking skills, with attention to detail. Ability to make effective decisions, problem-solve, and prioritize tasks in a fast-paced environment. CASETiFY is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
    $40k-77k yearly est. Auto-Apply 59d ago
  • Retail Store Manager MD Salisbury 2908

    L'Oreal 4.7company rating

    Salisbury, MD jobs

    SalonCentric Retail Store Manager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products? If you answered YES, apply today for our Retail Store Manager Position! SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates. Fabulous FT Benefits: * Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few * Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off! * Enjoy a generous employee discount on the best brands in the business * Bring your unique personality and join our creative and fun store teams * Enjoy continuous education on hair and beauty products * Explore growth and development opportunities within the SalonCentric and L'Oréal USA family! Store Manager Competencies/Responsibilities: * Builds a Great Team - You have a passion for delivering exceptional customer service and developing high performing teams that exceed customer expectations. You recruit the best talent for the store and ensure all team members have the knowledge and tools for success. You assess store team members capabilities, give 'on the spot' constructive and straight forward feedback regarding performance, and continuously develop others. You treat team members with respect and dignity. * Sets Clear Direction - You establish and communicate a clear vision to the team. You champion company vision/goals and motivate the team effectively. You create winning and measureable strategies for the team and effectively manage between short and long term goals. * Drives the Business - You create new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You consistently monitor store and team member performance, analyze and understand the causes of sales trends, and initiate change with creative ideas. You are a champion of change! * Leads with Passion - You work well with others and drive teamwork within the store/district. You engage and motivate team members with energy/optimism, through company vision and "big picture" thinking, and create and champion 'buy in' of company goals and objectives. You effectively promote leadership at all levels. * Influence and Inspire - You create a positive, enthusiastic working culture within the team. You give clear, concise expectations and are able to give ongoing constructive feedback in order to motivate team members. You consistently work towards understanding what motivates others, always lead by example, and recognize and reward outstanding performance. * Act with Integrity Always - You demonstrate a "promise what you will do, then do what you promise" mentality. You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments and are viewed as a trusted leader of the team. Requirements: * 2+ years of retail leadership experience * Self-directed with excellent organizational and time management skills * Outstanding customer service, written and verbal communication skills * Ability to use computerized point of sale system, SAP experience preferred * Must be able to work weekends as availability guidelines require * 18 years of age and High School Diploma or equivalent GED, preferred * Must be able to lift up to 20 lbs. * Must be able to stand and walk about the store throughout scheduled shift * A Cosmetology license is a plus, but not required Salary Range: From: $25.90 To: $28.80 To learn more about the position and what the company is up to, please follow us on: INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS. #SCJOB1
    $46k-69k yearly est. 6d ago
  • Store Director, Brooklyn, NY

    Glossier 4.3company rating

    New York, NY jobs

    Glossier is a people-first beauty company on a mission to give everyone a voice through beauty. We create physical, digital, and offline experiences inspired by our community that foster connection, inspire a sense of belonging, and invite people to participate in Glossier. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven. Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As the Store Director, it's your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and set the tone for your team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond. As an experienced people leader with a hospitality mindset, you foster and maintain a safe, equitable, and inclusive environment for your team, while acting as a bridge to the larger Glossier community and corporate team. Finally, as a strategic thinker with an entrepreneurial spirit, you make decisions that support the Glossier brand and business and deliver measurable key results. As the Store Director, you will be responsible for the development of the store's talent culture, with direct impact to the employee and customer experience. Performance expectations include but are not limited to the following: Team Leadership: Deeply understand, model, and coach Glossier's mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning. Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. Develop and retain a high-performing team with diversity of backgrounds and experience, collaborating with the store's HR representative and the Head of People, Retail to implement and carry out Glossier's performance management processes. Partner with the store's HR Representative, the Head of People, Retail and Talent Acquisition team to drive an inclusive and equitable talent acquisition strategy, engaging the participation of Associate Store Directors in building a continuous candidate pipeline. Develop and empower a team of exempt and non-exempt employees while providing effective and frequent coaching, feedback, recognition and encouragement. Create and support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation. Promote, participate, and own the completion rate of all Glossier training initiatives such as: Equity: Equity, Diversity, Anti-Racism Training, Customer: Glossier Experience Training, Product: Product Knowledge Training Sessions and Roundtables, Operations and Compliance. Create a culture of clear, open, and ongoing communication, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and issues. Support and drive the store's recognition initiatives, in partnership with the store's HR Representative , fostering a work environment of collaboration, camaraderie, and fun- joy is our language! Spend the majority of the time on the floor, supporting the team - working at least 2-3 Manager on Duty (MOD) shifts per week. Customer Experience Leadership: Model and coach Glossier's customer experience principles, ensuring consistently memorable and inspiring customer experiences. Drive a culture of accountability for expected service levels, coaching to performance standards by leveraging the support of the management team. Identify key customer trends and requests; communicate effectively to HQ to support continuous improvement and innovation of the Glossier retail experience and product assortment. Monitor and analyze customer feedback, working with your store leadership team and key partners to develop and implement customer experience strategies. Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience. Spend the majority of your time throughout the week on the sales floor, working directly with customers and your team. Business Leadership: Deliver on Glossier's unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, and in turn driving the operational and financial results that follow. Serve as a deeply knowledgeable advocate for our product philosophy and portfolio, and inspiring and coaching your team to facilitate customer-led discovery journeys. Create effective and strategic team schedules to support the customer experience and payroll targets. Consistently uphold visual standards in your store, including visual merchandising and facilities maintenance. Analyze your business results to identify strategies to improve store operations as well as HQ operations and product assortment. Develop strong working relationships with vendors, landlords/property managers, and other partners in your store while upholding a culture of accountability for expected service levels. Effectively manage budgets for your store, and ensure operational SOPs are followed consistently in order to support customer, team, business, and compliance goals. Act as a key connection point to HQ - be the ultimate people, customer, and business advocate on behalf of the store team. Qualifications 5+ years of experience leading multi-level teams in a fast-paced retail or hospitality environment. Demonstrated experience in building highly capable, diverse teams and investing deeply in the growth and development of managers and team members. Experience in building and promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment. Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations. Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale. Demonstrated ability to show empathy and understanding while still driving action. Desire and willingness to roll up your sleeves and jump in when the situation requires it. Track record of delivering measurable financial, operational, and customer experience results. Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals. Desire and willingness to roll up your sleeves and jump in when the situation requires it. Passion for building exceptional, detail-oriented, customer and employee experiences. Passion for beauty as a conduit for connection and personal narrative; excitement for creating environments and experiences that celebrate everyone's unique beauty journey. Ability to work a flexible schedule, including evenings, weekends, and holidays required. Experience in a scaling/start-up environment and testing new experiential concepts in a customer-facing environment a plus. In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position: The estimated annual pay range for this role is $89,000 - $105,000. There may be future opportunities for continued pay progression based on continued strong performance in the role. Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits. Learn more at the Glossier Career page. Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate's qualifications, skills, and experience. Click here to view the candidate privacy policy under FAQ's About Glossier Founded in 2014, Glossier is a digital-first, growth-stage beauty company on a mission to inspire everyone to find joy and confidence in their personal beauty style. We build products and experiences inspired by our community, and are reimagining the beauty shopping experience with a people-first approach to discovery, both online and offline. We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.
    $89k-105k yearly Auto-Apply 22d ago
  • General Manager

    Fastsigns 4.1company rating

    Bethesda, MD jobs

    We are seeking a dynamic, results-driven General Manager to help launch and lead our brand-new FASTSIGNS center in Bethesda, MD. This is a rare ground-floor opportunity for an entrepreneurial leader to build a business from scratch. The General Manager is responsible for directing all daily operations of the center. This individual will be focused entirely on center growth, profitability, and building a high-performing team. Responsibilities: Develop and execute the center's business plan, including sales, marketing, and financial strategies. Take full P&L responsibility; manage budgets, control costs, and drive center profitability. Recruit, hire, train, and manage all center employees, establishing a positive and productive team culture. Establish, document, and manage all center workflows for sales, production, and installation to ensure maximum efficiency and quality. Lead all sales and marketing activities to build a new customer base, including B2B outside sales, networking, and digital marketing efforts. Serve as the primary consultant for clients, performing needs analysis, site surveys, and providing estimates. Oversee the entire production process, implementing quality control standards to ensure all products meet FASTSIGNS brand standards. Manage center inventory, material ordering, and vendor relationships. Ensure all center equipment is properly maintained and operated. Foster a culture of exceptional customer service. Perform administrative duties, including scheduling, reporting, and ensuring all company policies are followed. Increase center visibility by actively participating in the local business community (e.g., Chamber of Commerce, BNI). Qualifications: Minimum 5 to 8 years of management experience, preferably in a small business environment. Experience in the sign, graphics, or printing industry is required. FASTSIGNS-specific experience is a significant plus. Proven track record of P&L and financial management responsibility. Strong B2B sales and business development skills. Entrepreneurial mindset with a high level of personal drive and a hands-on, problem-solving attitude. Excellent leadership, communication, and team-building skills. Proficient computer skills, including Microsoft Office. Ability to thrive in a fast-paced, startup environment. Must be able to stand for long periods and lift up to 50 lbs. Compensation: $60,000 - $75,000 per year (base salary commensurate with experience) Incentive compensation plan based on center performance Benefits: Benefits stipend Paid Time Off (PTO) Compensation: $60,000.00 - $75,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $60k-75k yearly Auto-Apply 45d ago
  • Retail Store Manager

    Brilliant Earth 4.5company rating

    Fairfax, VA jobs

    Brilliant Earth - Retail Store Manager - Fairfax, VA The Retail Store Manager for our Fairfax, VA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Retail Store Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday-Thursday. This role is in person at our Fairfax, VA s howroom location. Key Responsibilities: Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers. Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service. Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs. Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team. Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment. Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures. Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers. Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments. Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews. Collaborate across departments, including operations, merchandising, retail operations, marketing, HR and customer care. Specific qualifications: Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams BA degree or equivalent preferred A true passion for helping people and creating positive customer service experiences Highly organized with focus on execution, problem-solving, and improving processes Motivated self-starter with high efficiency work style, while maintaining attention to detail Excellent written and verbal communication Ability to think critically and adapt quickly in a flexible environment Exceptional time management skills and accountability Team player with the ability to work collaboratively to achieve business goals Robust CRM software experience Entrepreneurial spirit / self-starter Commitment to respect and inclusion in the workplace Interest in socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry. Sales Incentive Programs. Incentive programs to recognize and reward performance. Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year. Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. How to Apply & What to Expect Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.
    $37k-45k yearly est. Auto-Apply 60d+ ago
  • Assistant Store Manager - Tysons Corner

    Rothys 3.7company rating

    Tysons Corner, VA jobs

    Assistant Store Manager Tysons, VA - Tysons Corner At Rothy's, we know there's a better way to do business, and it starts by putting the planet and its people first. More than 200 million single-use plastic bottles and 715,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don't compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go. Building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day. About the Team: Our phenomenal Retail team interacts with our customers in a super special way. Shopping at Rothy's IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out-of-this-world customer service skills. Our customers love shopping in stores due to the exceptional experiences they have with our Retail team. We're looking for an Assistant Store Manager who is proactive, a quick learner, and looking to make a direct impact on how we run our stores. If you're used to a high-volume retail environment and looking for a leadership role, this might be the role for you! What you'll do: * Effectively communicate Rothy's brand story, values, and mission to customers and store associates * Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes * Assist with hiring, developing, and motivating the in-store team to deliver excellent in-store customer experience * Onboard and train in-store staff alongside the Store Manager and Keyholders * Master our internal systems to process orders effectively * Establish and maintain positive business partner relationships and act as liaison for effective communication * Support Store Manager in larger initiatives or operational changes * Serve as the main touchpoint for our keyholders to ensure that our operational processes are understood by our in-store staff * Collaborate with our Retail Ops Team and assist in training the team on SOPs, store guidelines, and expectations You are: * Comfortable in a fast-paced, ever-changing environment * An excellent communicator that is able to report out information in a clear and concise way * You are a careful listener that thinks on their feet, and can provide great solutions for any customer-oriented issues * Able to learn quickly, think critically, and take productive action without being requested to do so * Able to evaluate and solve problems effectively, solution oriented, results driven * Proficient with operations related technologies such as Shopify, Google Suite & Microsoft Office products * A high degree of flexibility and willingness to take on a variety of large and small projects You have: * You have 2-4 years of experience in a leadership role in retail, hospitality, or a customer-oriented industry * You have a positive attitude and a relentless focus on making sure your customers and your team are having the best experience possible * You lead with kindness and love working in a team environment * Availability to work weekends, evenings and holidays and will help to ensure the store maintains established Hours of Operation to meet customer expectations * Ability to work on your feet up to 8 hours a day in a busy store environment; ability to lift up to 25 pounds Our benefits: * Medical, dental and vision insurance * 4 weeks of paid time off plus paid holidays and paid wellbeing leave * Life insurance (for you and your family) * Flexible Spending Accounts + Wellness Benefits * 401(k) with employer match * Commuter benefits * Employee Discount Program * Retail Bonus Incentive Plan Please see our Privacy Policy here
    $41k-53k yearly est. 9d ago

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