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Help desk analyst jobs in Santa Barbara, CA - 67 jobs

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  • Desktop Support

    Teksystems 4.4company rating

    Help desk analyst job in Camarillo, CA

    Provide local client IT support for the customers programs Installing hardware/software, perform hardware refreshes, and manage break-fix of hardware/software. *Skills* Desktop, Windows 10, Troubleshooting, Technical support *Top Skills Details* Desktop,Windows 10,Troubleshooting,Technical support *Additional Skills & Qualifications* Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively. * Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved * Record and track interactions with end-users and related activities in the service desk tool * Create Knowledge Base articles as repetitive issues arise * Provide site IT support encompassing: o PC configuration and troubleshooting - OS, hardware, and software; o PC maintenance/preventative maintenance; o PC replacement (tech refresh) o Network cabling activities, where applicable o Printer installation, networking, configuration and troubleshooting; o New user setup on Active Directory network; o Support for client applications; o Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support o Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc. o Maintain department loaner equipment and administer checkout process o Review and record daily event logs o Call software and hardware vendors to request service regarding defective products o Support equipment used in conference rooms and auditorium * Provide IT support for all local systems/applications * Perform project work as directed * LA Regional Team o Be an essential part of the LA Region IT Team supporting multiple sites o Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Camarillo, CA. *Pay and Benefits*The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Camarillo,CA. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $25-35 hourly 2d ago
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  • Technical Support Specialist

    CIO Solutions

    Help desk analyst job in Santa Barbara, CA

    Job Description About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration Powered by JazzHR bn G1hFIy8X
    $47k-82k yearly est. 1d ago
  • IT Support & Technology Experience Associate

    Direct Relief 4.2company rating

    Help desk analyst job in Santa Barbara, CA

    Summary Job Description: Direct Relief is seeking a Technology Support Associate who is passionate about computers, networking, and helping people. This role is responsible for triaging the Help Desk, supporting end-user devices, assisting with AV/meeting room technology, and ensuring staff have a smooth, secure technology experience. You do not need deep help desk experience - but you must be curious, proactive, a strong communicator, and excited to grow in IT. Key Responsibilities Help Desk & Ticket Triage Serve as the first point of contact for incoming help desk tickets. Review, categorize, and prioritize tickets based on urgency, impact, and service level expectations. Resolve common issues directly and escalate more complex cases to senior IT staff with proper documentation. Maintain accurate, clear notes within the ticketing system. Follow up proactively with users to ensure their needs are met and issues are fully resolved. Identify recurring problems and report patterns to IT leadership for continuous improvement. Support Provide friendly, professional support for desktops, laptops, mobile devices, printers, and peripherals. Assist users with account access, MFA, Microsoft 365 apps, Teams, VPN, and cloud services. Troubleshoot hardware, OS, software, and network connectivity issues. Set up and configure new devices following established IT standards (Intune enrollment, updates, baseline configuration). Collaboration & AV Technology Support Support conference room AV systems including Teams Rooms, webcams, microphones, displays, and sound systems. Help staff with meeting setup, testing, and troubleshooting audio/video issues. Assist with maintenance and documentation for AV equipment inventory. Technical Operations Support Perform basic network tasks such as cable testing, port patching, and Wi-Fi troubleshooting. Assist with device updates, inventory documentation, and asset management. Support IT-led rollouts, upgrades, and special projects as needed. Follow security, compliance, and acceptable use policies when handling user devices and accounts. Qualifications Required Fundamental understanding of PCs, operating systems, and software troubleshooting. Basic networking knowledge (IP addressing, Wi-Fi, LAN basics). Strong critical-thinking skills with the ability to break down and diagnose problems logically. Excellent interpersonal and communication skills - patient and approachable with all levels of staff. Passion for technology, learning, and continuous improvement. Preferred (Nice to Have) Experience handling a help desk queue or ticket system. Exposure to Microsoft 365, Entra ID, Intune, or similar modern IT tools. Familiarity with AV systems, Teams Rooms, or meeting technology. Basic understanding of cybersecurity best practices. Personal Attributes We Value Highly personable and empathetic when supporting non-technical users. Organized and reliable with follow-through on tasks and tickets. Enjoys solving problems and learning new technologies. Works well with a small, high-performing IT team. Professional Growth & Learning Opportunities This role provides hands-on exposure to modern enterprise IT systems, including identity management, device management, networking, cloud services, cybersecurity, and collaboration platforms. Ideal for individuals who are eager to advance into more technical roles; you will learn alongside experienced engineers and participate in real-world IT projects. The organization invests in ongoing training, mentorship, and certification pathways for those who demonstrate initiative and a desire to grow. Opportunities to work on advanced areas over time - such as system administration, cloud operations, security, automation, and network infrastructure. Must have US work authorization to be considered for role. Sponsorship not available.
    $44k-53k yearly est. Auto-Apply 30d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Help desk analyst job in Oxnard, CA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $44k-62k yearly est. 60d+ ago
  • Desktop Support in Goleta, California

    Virtual Service Operations?Source=Indeed_Feed

    Help desk analyst job in Goleta, CA

    Requirements Must be within driving distance of Goleta, California, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $28.00/hr
    $17-28 hourly 60d+ ago
  • Desktop Support in Goleta, California

    Desktop & Depot Support

    Help desk analyst job in Goleta, CA

    Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Goleta, California. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements Must be within driving distance of Goleta, California, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $28.00/hr
    $17-28 hourly 60d+ ago
  • Technical Support

    Aseva

    Help desk analyst job in Santa Barbara, CA

    The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration. Primary Duties Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary Provide technical support, including verbal assistance and occasional on-site troubleshooting Complete assigned initiatives Manage Outages queues in Rev.io and update affected customers Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers Act as a liaison between clients, account management, and technical teams Other Duties Participate in internal and customer-facing projects as assigned Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets Drive process improvement initiatives to increase operational efficiency Support customer voice audits and provisioning processes Generate contracts and related documentation when required Maintain regular and predictable on-site attendance to fulfill the essential functions of the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3+ years of technical support experience Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools Ability to work effectively in a fast-paced environment while managing multiple priorities High School diploma or equivalent US work authorization, and you must be willing to work in an office environment
    $40k-67k yearly est. 30d ago
  • Pershing Desk Lead

    Planmember Financial Corporation 4.0company rating

    Help desk analyst job in Carpinteria, CA

    Headquartered in Carpinteria, California just south of Santa Barbara, PlanMember Financial Corporation is a leader in the retirement planning market with advisors, affiliates and Financial Centers located across the United States. Specializing in creating and servicing retirement plan solutions for nonprofit and for-profit employers and their employees, and for associations, unions, membership groups and their members, PlanMember offers a broad range of investment choices. We deliver unparalleled support and service in our commitment to help meet the retirement needs of individual investors and groups. An innovator of asset allocation portfolios comprised of mutual funds, PlanMember developed the PlanMember Services Program, a fully integrated retirement planning, investment and annuity solution to help individuals plan, save for and achieve a financially secure retirement. On the employer side, the PlanMember Model Plan offers a unique and exclusive turnkey retirement plan solution that delivers service, investment options and compliance expertise to employer groups. PlanMember's three operating subsidiaries are PlanMember Securities Corporation, PlanMember Services Corporation and PlanMember Advisor Corporation. Representatives are registered with and securities and advisory services are offered through PlanMember Securities Corporation, a registered broker/dealer, investment advisor and member FINRA/SIPC. Specialties Retirement planning for nonprofits, for-profits and associations, IRA and non-qualified Investment & Savings Program, 403(b) and 457(b) Model Plan Program, Plan administration & compliance, Retirement Income Program, Local Union Retirement Income Program Great Company, Wonderful Culture, Fantastic Benefits and Amazing Co-workers. Check out our website ****************** Job Description JOB TITLE: Pershing Desk Specialist STATUS: Non exempt REPORTS TO: Director of Trading Platforms DEPARTMENT: Service Center JOB SUMMARY: Dedicated Pershing/trade specialist. This representative will answer incoming calls and provide exceptional service and support to Planmember advisors and their clients, service our partners and our clients. Daily responsibilities will involve problem resolution, account research, account maintenance, trading and possible margin and option issues. In addition, the ideal candidate will have an understanding of order management systems, Pershing NetX is desired. The successful candidate will demonstrate an ability to interact with business partners, platform support and services, and have a thorough grasp of the technical as well as business aspect of any given issue. MAJOR DUTIES/RESPONSIBILITIES: • Answer phone calls and provide comprehensive support involving - Account Maintenance/Information - Products - Platforms (NetX, SaveDaily and Planmember) - Retirement Plans - Distributions - Application/paperwork issues (NIGO) - Transfers - ACH set up - Web Support - Trading - Tax issues - Commissions - New business • Accurately enter securities transactions • Approve or reject trades based on compliance and house rules • Outbound calls for NIGO issues and margin/debit issues • NetX360 knowledge with ability to train new reps on platforms • Monitor platform for issues with trades, paperwork and cashiering • Work closely with Director to perform additional related duties as requested Qualifications JOB REQUIREMENTS: • Series 7, 63 required. 65 is desired. • Strong Order Management System knowledge, NetX360 a plus, 1 year or more of experience desired. • Trading and market knowledge and experience • Compliance experience/knowledge • Strong listening skills • Collaborative • Proficient at Word and Excel • Detail oriented • Extremely responsive to client needs • Proactive and solutions oriented • See client issues through to completion Additional Information All your information will be kept confidential according to EEO guidelines.
    $49k-78k yearly est. 60d+ ago
  • Desktop Support (Contingent)

    Teledyne 4.0company rating

    Help desk analyst job in Camarillo, CA

    **Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Responsibilities:** Provide local client IT support for the LA Region, primarily for Teledyne Scientific & Imaging with home base being Thousand Oaks, CA. Install hardware/software, perform hardware refreshes, and manage break-fix of hardware/software. Receives detailed instructions on new deskside tasks and/or projects, little to no guidance on routine tasks. Contributions generally require high attention to detail and can have impact on the organization. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. + Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively. + Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved + Record and track interactions with end-users and related activities in the service desk tool + Create Knowledge Base articles as repetitive issues arise + Provide site IT support encompassing: + PC configuration and troubleshooting - OS, hardware, and software; + PC maintenance/preventative maintenance; + PC replacement (tech refresh) + Network cabling activities, where applicable + Printer installation, networking, configuration and troubleshooting; + New user setup on Active Directory network; + Support for client applications; + Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support + Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc. + Maintain department loaner equipment and administer checkout process + Review and record daily event logs + Call software and hardware vendors to request service regarding defective products + Support equipment used in conference rooms and auditorium + Provide IT support for all local systems/applications + Perform project work as directed + LA Regional Team + Be an essential part of the LA Region IT Team supporting multiple sites + Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience** + Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred and 3 years' experience in an Information Technology service & support role; OR + High School diploma or equivalent required and at least 5 years of experience in an Information Technology service & support role; or equivalent combination of education and experience. **Computer Skills** + Detailed knowledge and intermediate understanding of the following technologies: + Windows 10 + Active Directory + Microsoft Office 2016, 365 (including Outlook, Teams, etc.) + Current hardware + Ability to learn and adapt to new technologies. **Salary Range:** **Pay Transparency** The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
    $44k-61k yearly est. 28d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in Oxnard, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-51k yearly est. 12d ago
  • Technical Support

    Aseva, LLC

    Help desk analyst job in Santa Barbara, CA

    Job Description The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration. Compensation: $20 - $25 hourly Responsibilities: Primary Duties Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary Provide technical support, including verbal assistance and occasional on-site troubleshooting Complete assigned initiatives Manage Outages queues in Rev.io and update affected customers Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers Act as a liaison between clients, account management, and technical teams Other Duties Participate in internal and customer-facing projects as assigned Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets Drive process improvement initiatives to increase operational efficiency Support customer voice audits and provisioning processes Generate contracts and related documentation when required Maintain regular and predictable on-site attendance to fulfill the essential functions of the position. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3+ years of technical support experience Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools Ability to work effectively in a fast-paced environment while managing multiple priorities High School diploma or equivalent US work authorization, and you must be willing to work in an office environment About Company Aseva helps mid-market organizations run securely and reliably with mission-critical technology services. We partner with decision-makers to improve uptime, reduce risk, and simplify IT through managed services, cybersecurity, cloud, network, and communications solutions.
    $20-25 hourly 1d ago
  • IT Specialist goleta

    Esrhealthcare

    Help desk analyst job in Goleta, CA

    IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelors degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.
    $79k-116k yearly est. 16d ago
  • IT Specialist

    Aeluma, Inc.

    Help desk analyst job in Goleta, CA

    The IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelor's degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.
    $79k-116k yearly est. 60d+ ago
  • Bilingual (English/Spanish) Senior Survey/Support Analyst

    Strategic Healthcare Programs LLC 4.4company rating

    Help desk analyst job in Goleta, CA

    Strategic Healthcare Programs (SHP) is a leader in analytics and performance management solutions serving the post-acute market. We are an industry leader in helping Home Health, Hospice, and Skilled Nursing providers improve their financial and quality performance while complying with many regulatory requirements Additionally, we connect the post-acute world to the broader provider markets to allow for optimal management across the continuum of care. The Bilingual (English/Spanish) Senior Survey/Support Analyst's primary function is to field and return calls from respondents/patients/caregivers and answers questions they may have about the survey that was sent to them by SHP. Detailed understanding of the materials, precise call notation and courteous phone etiquette is expected. This is a full-time in-office position, Monday - Friday. Duties and Responsibilities: * Receive inbound calls or place outbound calls to respondents/patients/caregivers * Manually enter data using excel and other software. * Visual review of on-screen material for quality and compliance * Mail handling, including opening and extracting envelope contents. * Scanning of surveys along with documentation. * Edit returned surveys and Quality Assurance of imported data. * Operation of a PC and a scanner for data input and review * Maintain an acceptable level of work quality Knowledge, Skills, Abilities, Languages and Experience: * Able to follow specific instructions and procedures without deviation * Excellent attention to detail * Good phone skills (helpful, clear, direct, patient, and courteous) * Proficient in core computer skills (Excel, Word, etc.) * Able to lift up to 30 lbs. * Able to push and pull 65-gallon shred containers on wheels, weighing up to 300 lbs. * Able to push and pull mail carts on wheels, weighing up to 400 lbs. * Minimum of one year of telephone support or similar experience. * Fluent Foreign Language Skills. Must be fluent in both English and Spanish. * Multilingual a plus. Pay: $24.00 - $25.00. per hour, depending upon experience. Benefits We value work/life balance. We offer comprehensive health benefits, a 401(k) plan with a company match, an employee stock purchase plan, vacation time, sick time, and paid holidays. This position is not eligible for immigration sponsorship.
    $24-25 hourly 6d ago
  • Jr Help Desk Technician

    Infinity Technology Services LLC 4.1company rating

    Help desk analyst job in Vandenberg Village, CA

    ITS, LLC is seeking a successful candidate for a full-time IT Technician at a junior level to support the 24/7 NOC Operations Support Help Desk for the Space Command & Control at Vandenberg SFB. The mission will support the 18th Space Defense Squadron (18th SDS), a component of Space Delta 2, is the U.S. Space Force's premier Space Domain Awareness squadron and provides and advances a continuous, comprehensive, and combat-relevant understanding of the space situation. Key Responsibilities: Duties and responsibilities include, but are not limited to: Provide Tier I help desk technical support to customers and peers including application and hardware support, troubleshoot network connectivity, and assist with requests regarding account administration, training, distribution, and documentation of software, system, and network status. Install, maintain, configure, troubleshoot/repair IT devices, and software. Includes, but is not limited to, desktop PCs, laptops, tablets, scanners, printers, mobile cellular devices, and peripherals in an environment with Microsoft Windows 10, and Microsoft Office 2016 Utilize Active Directory Users and Computers (ADUC), BMC Remedy, Directory and Resource Administrator (DRA), Dame Ware Remote Control, and other software as needed to assist users and administer user and computer accounts, security groups, and distribution lists Work independently and as part of a team to troubleshoot and solve hardware and software issues for the user community Monitor trouble ticket queues and emails for timely customer engagement and resolution Interact daily with Senior Tech and customers; interaction normally involves the exchange or presentation of information via the phone, email, or face-to-face communication Interact well with peers, end users, and external support organizations in a professional and courteous manner Provide software license management for Government Off-the-Shelf (GOTS) and Commercial Off-the-shelf (COTS) software Preferred Qualifications: Years of experience: 1 years Education/Experience: Education: High School Diploma Certifications: CompTIA Security+ certification Clearance Requirement: Top Secret Clearance Required Salary Note: In compliance with California's Equal Pay for Equal Work Act, the salary range for this role is based on education, experience, and responsibilities. ITS, LLC is an equal-opportunity employer to include veterans and individuals with disabilities. U.S. Citizenship is required.
    $38k-52k yearly est. Auto-Apply 60d+ ago
  • NOW HIRING: TERMITE APPLICATOR TECHNICIAN

    DR Termites Inc.

    Help desk analyst job in Oxnard, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company car Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement NOW HIRING: TERMITE APPLICATOR TECHNICIAN Join the Leaders of No-Tent Termite Treatments Dr. Termites is growing and looking for motivated individuals to join our team as Termite Applicator Technicians. We specialize in drywood termite control using our patented signature methodno tents, no hassle, just proven results. Position Details: Pay: $22$26 per hour (based on experience) Schedule: 3040 hours per week (depending on workload) License: required (we provide training for the right candidate) Perks: Company vehicle + iPad provided Benefits: 401(k) with company contribution Retirement plan options Up to 1 week paid vacation per year Opportunities for growth and advancement Job Requirements: Safely climb ladders up to 2 stories (20-22 feet) Work comfortably in crawl spaces, attics, and tight areas Perform high-quality localized termite applications using our proven methods Be dependable, hardworking, and eager to learn our specialized process Why Dr. Termites? Be part of an innovative, growing company Learn from industry leaders Steady, year-round work with a supportive team
    $22-26 hourly 28d ago
  • Technical Support Specialist

    CIO Solutions

    Help desk analyst job in Santa Barbara, CA

    About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration
    $47k-82k yearly est. Auto-Apply 60d ago
  • IT Support & Technology Experience Associate

    Direct Relief International 4.2company rating

    Help desk analyst job in Santa Barbara, CA

    Summary Job Description: Direct Relief is seeking a Technology Support Associate who is passionate about computers, networking, and helping people. This role is responsible for triaging the Help Desk , supporting end-user devices, assisting with AV/meeting room technology, and ensuring staff have a smooth, secure technology experience. You do not need deep help desk experience - but you must be curious, proactive, a strong communicator, and excited to grow in IT. Key Responsibilities Help Desk & Ticket Triage Serve as the first point of contact for incoming help desk tickets. Review, categorize, and prioritize tickets based on urgency, impact, and service level expectations. Resolve common issues directly and escalate more complex cases to senior IT staff with proper documentation. Maintain accurate, clear notes within the ticketing system. Follow up proactively with users to ensure their needs are met and issues are fully resolved. Identify recurring problems and report patterns to IT leadership for continuous improvement. Support Provide friendly, professional support for desktops, laptops, mobile devices, printers, and peripherals. Assist users with account access, MFA, Microsoft 365 apps, Teams, VPN, and cloud services. Troubleshoot hardware, OS, software, and network connectivity issues. Set up and configure new devices following established IT standards (Intune enrollment, updates, baseline configuration). Collaboration & AV Technology Support Support conference room AV systems including Teams Rooms, webcams, microphones, displays, and sound systems. Help staff with meeting setup, testing, and troubleshooting audio/video issues. Assist with maintenance and documentation for AV equipment inventory. Technical Operations Support Perform basic network tasks such as cable testing, port patching, and Wi-Fi troubleshooting. Assist with device updates, inventory documentation, and asset management. Support IT-led rollouts, upgrades, and special projects as needed. Follow security, compliance, and acceptable use policies when handling user devices and accounts. Qualifications Required Fundamental understanding of PCs, operating systems, and software troubleshooting. Basic networking knowledge (IP addressing, Wi-Fi, LAN basics). Strong critical-thinking skills with the ability to break down and diagnose problems logically. Excellent interpersonal and communication skills - patient and approachable with all levels of staff. Passion for technology, learning, and continuous improvement. Preferred (Nice to Have) Experience handling a help desk queue or ticket system. Exposure to Microsoft 365, Entra ID, Intune, or similar modern IT tools. Familiarity with AV systems, Teams Rooms, or meeting technology. Basic understanding of cybersecurity best practices. Personal Attributes We Value Highly personable and empathetic when supporting non-technical users. Organized and reliable with follow-through on tasks and tickets. Enjoys solving problems and learning new technologies. Works well with a small, high-performing IT team. Professional Growth & Learning Opportunities This role provides hands-on exposure to modern enterprise IT systems , including identity management, device management, networking, cloud services, cybersecurity, and collaboration platforms. Ideal for individuals who are eager to advance into more technical roles; you will learn alongside experienced engineers and participate in real-world IT projects. The organization invests in ongoing training, mentorship, and certification pathways for those who demonstrate initiative and a desire to grow. Opportunities to work on advanced areas over time - such as system administration, cloud operations, security, automation, and network infrastructure. Must have US work authorization to be considered for role. Sponsorship not available.
    $44k-53k yearly est. Auto-Apply 32d ago
  • IT Specialist goleta

    Esrhealthcare

    Help desk analyst job in Goleta, CA

    Job Description IT Specialist goleta IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelors degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.
    $79k-116k yearly est. 17d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in San Buenaventura, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-51k yearly est. 12d ago

Learn more about help desk analyst jobs

How much does a help desk analyst earn in Santa Barbara, CA?

The average help desk analyst in Santa Barbara, CA earns between $32,000 and $65,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.

Average help desk analyst salary in Santa Barbara, CA

$46,000
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