Development Specialist jobs at Henry Ford Health System - 77 jobs
SHS-ORGANIZATIONAL DEVELOPMENT SPECIALIST
Sparrow Health System 4.6
Lansing, MI jobs
General Purpose of Job: The OD Specialist is an individual with strong interpersonal and organizational skills who will play a role facilitating the programs associated with all training related activities handled by the Organizational Development (OD) team. Programs include but are not limited to: New Leader Orientation, Learning Management System (LMS) administration, Customer Service, Leadership Development, Rewards and Recognition programs, Change Management, and Engagement Survey administration. Utilizes appropriate OD models, tools and systemic approaches to drive initiatives that enhance organizational effectiveness.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
* Provide support for organizational learning management system (LMS).
* Interface with other departments to ensure LMS success and expanded use.
* Assist in evaluating the impact of programs on individual or organizational performance.
* Support New Caregiver and New Leader Orientation programs.
* Coordinate development and delivery of educational programs and learning experiences for Leadership and Caregiver development, including participant tracking and reporting.
* Facilitate problem solving, team building, and performance improvement meetings with diverse workgroups.
* Work with OD team to research and recommend best practices.
* Monitor, record, and evaluate training activities and program effectiveness
* Assists in analyzing reports, training metrics, and training records for accuracy.
* Participates on various project teams to develop new initiatives and programs aimed at improving organizational and associate effectiveness.
* Performs other related duties as required.
Job Requirements
General Requirements • None Work Experience • Experience or demonstrable aptitude/willingness to learn administrative and resource planning skills • Experience or demonstrable aptitude to learn training and healthcare related workflows • Experience or demonstrable aptitude to learn administration of Learning Management System (LMS) Education • Bachelor's Degree in Human Resources relevant program OR Associates Degree in Business or relevant field and a minimum of 2 years customer service experience Specialized Knowledge and Skills • Excellent verbal and written communication skills • Demonstrated strength in facilitation and delivering training to diverse workgroups • Problem solving skills • Ability to work independently and in a team environment using strong time management and organizational skills • Strong analytical skills • Flexibility and adaptability • Strong customer service and training skills. • Professionalism and self-motivation. • Computer knowledge required and ability to learn new software programs
University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Location: Sparrow Hospital
Activation Date: Tuesday, December 23, 2025
Expiration Date: Wednesday, February 4, 2026
Apply Here
$74k-108k yearly est. 28d ago
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STERILE PROCESSING TRAINING & QUALITY EDUCATOR
Sparrow Health System 4.6
Lansing, MI jobs
General Purpose of Job The Sterile Processing Training & Quality Educator develops, plans, and implements educational activities to foster the advancement of competency and professional development in caregivers. Provides orientation training, education and annual competency training for Caregivers and students.
The team member will assist the department manager in department operations including department processes, policy development, and accountability monitoring.
Essential Duties
* Assesses caregivers learning needs, develops, plans, and presents education for orientation, in-service, and continuing education for all Sterile Processing Department positions
* Provides feedback to team members regarding performance of job duties and assists Manager with providing detailed documentation to support training and development needs as part of an on going performance improvement initiative
* Partners with leadership team to drive change and improve quality for all team members
* Utilizes evaluation data to revise education to achieve desired outcomes
* Documents education in accordance with policy and regulatory agencies.
* Collaborates with peers, interdisciplinary colleagues, and academic partners to achieve desired outcomes.
* Acts as a change agent to facilitate evidence-based practice changes which promote positive outcomes.
* Creates an effective learning environment for a diverse adult learner population.
* Role models lifelong learning and supports professional development of other caregivers.
* Maintains current knowledge base for the operation and testing of all equipment in the Sterile Processing department including steam and gas sterilizers.
* Provide training to sterile processing technicians on proper care, cleaning, assembly, and sterilization of all instrumentation.
* Monitoring and auditing for team member compliance in the decontamination, assembly and supply areas.
* Serve as a role model and mentor for consistent demonstration of Sparrow Health System's I-care values.
* Generates and delivers quality reports.
* Trends data to lead process improvement and enhance quality outcomes.
* Promotes and maintains a clean and safe working environment.
* Promotes/Supports decision making by empowering caregivers through delegation of clear responsibility, authority, and accountability.
* Monitors caregiver performance to identify opportunities to improve processes, providing coaching, recognition, and counseling avenues for improvement as needed.
* Assists in ensuring compliance with hospital, state, federal and accreditation regulations in relation to patient care and caregiver safety in the workplace.
Job Requirements
General Requirements • Certification in Sterile Processing through The Certification Board for Sterile Processing and Distribution, Inc. (CBSPD) or Healthcare Sterile Processing Association (HSPA, formerly known as IAHCSMM) Work Experience • Minimum of 5 years' experience as a Surgical Technician, Sterile Processing Technician, or Instrument Technician • Minimum of 3 years Supervisory, Lead, Preceptor or Educator experience • Extensive knowledge on proper process in decontamination, prep pack, sterilization, and instrumentation Education • Minimum of an Associate's Degree in business or relevant field Specialized Knowledge and Skills • Strong communication skills. • Flexible and adaptable to change. • Ability to mentor team members • Able to provide feedback in a clear and positive manner to team members • Ability to deal with high volume and rapid response to needs of the operating room • Strong organizational skills and prioritizing. • Strong leadership skills. • Basic computer skills up to and including Microsoft Access, Word, Power Point and Excel.
University of Michigan Health-Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Location: Sparrow Hospital
Activation Date: Friday, November 7, 2025
Expiration Date: Friday, January 30, 2026
Apply Here
$47k-66k yearly est. 20d ago
Sales Development Training Analyst
Highmark Health 4.5
Lansing, MI jobs
This job supports the achievement of sales financial and membership goals by supporting the development of sales training programs that align with the strategic direction of the Company and business objectives within the Sales Organization. The incumbent, in collaboration with the Sales training team, ensures that the development of all training materials, programs and solutions have been researched and reviewed for optimized impact on sales strategy objectives. The incumbent identifies any product and service barriers (both internally and externally) and communicates those to direct management and relevant matrix partner departments - all with the goal of improving consumer and partner experience.
**The ideal candidate for this role will sit within the footprint of Highmark. If you are within 50 miles of an office you are required to be onsite 3 days a week - T, W, Th.**
**ESSENTIAL RESPONSIBILITIES**
+ Support the development of training curriculum and sales resources for live and virtual sessions through content research and the procurement of SME signoff.
+ Deliver training content to Sales professionals and support opportunities for ongoing refresher content.
+ Update curriculum and relevant resources annually as needed.
+ Work with partners to establish training schedules and ensure assess availability.
+ Track program attendance and solicit post-event assessment surveys for use in evaluating program effectiveness and applicability
+ Support the upkeep of related tracking systems and Sales knowledge center.
+ Other duties as assigned or requested.
**EXPERIENCE**
**Required**
+ 3 years of experience in Training and Presentation Delivery experience and/or sales experience to include:
+ Experience with Microsoft PowerPoint/SharePoint/Excel and other office applications
+ Experience with Learning Management Systems (LMS)
**Preferred**
+ 1 year of experience in Insurance Industry experience
+ 1 year of experience with Articulate other eLearning development programs
**SKILLS**
+ Training Design
+ Assessment
+ Editing
+ Organization
**EDUCATION**
**Required**
+ Bachelor's degree in education, communication, training development, marketing, instructional design or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ None
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ None
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$57,700.00
**Pay Range Maximum:**
$107,800.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J272817
$57.7k-107.8k yearly 59d ago
Professional Development Specialist ( Operating Room and Endoscopy)
Trinity Health Corporation 4.3
Muskegon, MI jobs
Consistent with the ANA Scope and Standards of Practice for Nursing Professional Development (2010), under general supervision of Clinical Service Director and in collaboration with the Clinical Service Leadership Team is accountable for advancing and maintaining clinical staff competence, enhancing professional nursing practice, and supporting achievement of career goals, building on the educational and experiential base of nurses across the novice to expert continuum for the ultimate objective of ensuring delivery of efficient, effective, ethical, safe, quality, and compassionate patient care. Cultivates an environment that promotes an appetite for lifelong learning by supporting the development of effective, quality, innovative, creative, and fun continuing education activities, implementing evidence-based practice innovations, and continuously evaluating further learning needs and/or practice changes. Supports a shared leadership philosophy and advances the professional practice model for patient care services. Demonstrates core competency in key clinical service areas.
Position Summary:
Consistent with the ANA Scope and Standards of Practice for Nursing Professional Development (2010), under general supervision of Clinical Service Director and in collaboration with the Clinical Service Leadership Team is accountable for advancing and maintaining clinical staff competence, enhancing professional nursing practice, and supporting achievement of career goals, building on the educational and experiential base of nurses across the novice to expert continuum for the ultimate objective of ensuring delivery of efficient, effective, ethical, safe, quality, and compassionate patient care. Cultivates an environment that promotes an appetite for lifelong learning by supporting the development of effective, quality, innovative, creative, and fun continuing education activities, implementing evidence-based practice innovations, and continuously evaluating further learning needs and/or practice changes.
Supports a shared leadership philosophy and advances the professional practice model for patient care services. Demonstrates core competency in key clinical service areas.
What the Nurse Educator will need:
* Graduation from an accredited Nursing Program. BSN required.
* MSN, or related Master's Degree preferred.
* Current Registered Nurse licensure in the state of Michigan.
* Previous Operating Room Experience required.
* CPR or BCLS Certified.
* Certification in specialty completed or active plans to pursue preferred.
* One year of teaching experience with validated opportunities to apply principles of adult education.
* Ability to develop new and innovative education opportunities to meet the changing needs of the learner. Demonstrated excellence in assuming the various roles of a nursing professional development educator: educator, facilitator, change agent, consultant, researcher, and leader. Demonstrated extensive theoretical knowledge and practical expertise in clinical specialty.
* Two years of clinical nursing experience in identified or related specialty preferred.
What the Nurse Educator will do:
* Collects data and information related to educational needs and other pertinent situations.
* Analyzes issues, trends, and supporting data to determine the educational needs of individuals, organizations and communities.
* Identifies the target audience, general purpose and educational objectives, and desired outcomes for each learning activity.
* Establishes plans that describe the strategies, alternatives, and resources to achieve expected outcomes.
* Ensures that the planned educational activities are implemented.
* Conducts a comprehensive evaluation of each educational activity. Systematically evaluates the quality and effectiveness of nursing professional development activities.
* Coordinates educational initiatives and activities.
* Employs strategies and techniques to promote positive learning and practice environments.
* Provides consultation to influence plans, enhance the abilities of others, and effect change.
* Evaluates progress toward attainment of outcomes.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$32k-45k yearly est. 33d ago
Professional Development Specialist ( Surgical Short Stay )
Trinity Health Corporation 4.3
Muskegon, MI jobs
Consistent with the ANA Scope and Standards of Practice for Nursing Professional Development (2010), under general supervision of Clinical Service Director and in collaboration with the Clinical Service Leadership Team is accountable for advancing and maintaining clinical staff competence, enhancing professional nursing practice, and supporting achievement of career goals, building on the educational and experiential base of nurses across the novice to expert continuum for the ultimate objective of ensuring delivery of efficient, effective, ethical, safe, quality, and compassionate patient care. Cultivates an environment that promotes an appetite for lifelong learning by supporting the development of effective, quality, innovative, creative, and fun continuing education activities, implementing evidence-based practice innovations, and continuously evaluating further learning needs and/or practice changes. Supports a shared leadership philosophy and advances the professional practice model for patient care services. Demonstrates core competency in key clinical service areas.
Position Summary:
Consistent with the ANA Scope and Standards of Practice for Nursing Professional Development (2010), under general supervision of Clinical Service Director and in collaboration with the Clinical Service Leadership Team is accountable for advancing and maintaining clinical staff competence, enhancing professional nursing practice, and supporting achievement of career goals, building on the educational and experiential base of nurses across the novice to expert continuum for the ultimate objective of ensuring delivery of efficient, effective, ethical, safe, quality, and compassionate patient care. Cultivates an environment that promotes an appetite for lifelong learning by supporting the development of effective, quality, innovative, creative, and fun continuing education activities, implementing evidence-based practice innovations, and continuously evaluating further learning needs and/or practice changes.
Supports a shared leadership philosophy and advances the professional practice model for patient care services. Demonstrates core competency in key clinical service areas.
What the Nurse Educator will need:
* Graduation from an accredited Nursing Program. BSN required.
* MSN, or related Master's Degree preferred.
* Current Registered Nurse licensure in the state of Michigan.
* CPR or BCLS Certified.
* Certification in specialty completed or active plans to pursue preferred.
* One year of teaching experience with validated opportunities to apply principles of adult education.
* Ability to develop new and innovative education opportunities to meet the changing needs of the learner. Demonstrated excellence in assuming the various roles of a nursing professional development educator: educator, facilitator, change agent, consultant, researcher, and leader. Demonstrated extensive theoretical knowledge and practical expertise in clinical specialty.
* Two years of clinical nursing experience in identified or related specialty preferred.
What the Nurse Educator will do:
* Collects data and information related to educational needs and other pertinent situations.
* Analyzes issues, trends, and supporting data to determine the educational needs of individuals, organizations and communities.
* Identifies the target audience, general purpose and educational objectives, and desired outcomes for each learning activity.
* Establishes plans that describe the strategies, alternatives, and resources to achieve expected outcomes.
* Ensures that the planned educational activities are implemented.
* Conducts a comprehensive evaluation of each educational activity. Systematically evaluates the quality and effectiveness of nursing professional development activities.
* Coordinates educational initiatives and activities.
* Employs strategies and techniques to promote positive learning and practice environments.
* Provides consultation to influence plans, enhance the abilities of others, and effect change.
* Evaluates progress toward attainment of outcomes.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$32k-45k yearly est. 28d ago
Professional Development Specialist ( Surgical Short Stay )
Trinity Health 4.3
Muskegon, MI jobs
Consistent with the ANA Scope and Standards of Practice for Nursing Professional Development (2010), under general supervision of Clinical Service Director and in collaboration with the Clinical Service Leadership Team is accountable for advancing and maintaining clinical staff competence, enhancing professional nursing practice, and supporting achievement of career goals, building on the educational and experiential base of nurses across the novice to expert continuum for the ultimate objective of ensuring delivery of efficient, effective, ethical, safe, quality, and compassionate patient care. Cultivates an environment that promotes an appetite for lifelong learning by supporting the development of effective, quality, innovative, creative, and fun continuing education activities, implementing evidence-based practice innovations, and continuously evaluating further learning needs and/or practice changes. Supports a shared leadership philosophy and advances the professional practice model for patient care services. Demonstrates core competency in key clinical service areas.
**Position Summary:**
**Consistent with the ANA Scope and Standards of Practice for Nursing Professional Development (2010), under general supervision of Clinical Service Director and in collaboration with the Clinical Service Leadership Team is accountable for advancing and maintaining clinical staff competence, enhancing professional nursing practice, and supporting achievement of career goals, building on the educational and experiential base of nurses across the novice to expert continuum for the ultimate objective of ensuring delivery of efficient, effective, ethical, safe, quality, and compassionate patient care. Cultivates an environment that promotes an appetite for lifelong learning by supporting the development of effective, quality, innovative, creative, and fun continuing education activities, implementing evidence-based practice innovations, and continuously evaluating further learning needs and/or practice changes.**
**Supports a shared leadership philosophy and advances the professional practice model for patient care services. Demonstrates core competency in key clinical service areas.**
**What the Nurse Educator will need:**
**Graduation from an accredited Nursing Program. BSN required.**
**MSN, or related Master's Degree preferred.**
**Current Registered Nurse licensure in the state of Michigan.**
**CPR or BCLS Certified.**
**Certification in specialty completed or active plans to pursue preferred.**
**One year of teaching experience with validated opportunities to apply principles of adult education.**
**Ability to develop new and innovative education opportunities to meet the changing needs of the learner. Demonstrated excellence in assuming the various roles of a nursing professional development educator: educator, facilitator, change agent, consultant, researcher, and leader. Demonstrated extensive theoretical knowledge and practical expertise in clinical specialty.**
**Two years of clinical nursing experience in identified or related specialty preferred.**
**What the Nurse Educator will do:**
**Collects data and information related to educational needs and other pertinent situations.**
**Analyzes issues, trends, and supporting data to determine the educational needs of individuals, organizations and communities.**
**Identifies the target audience, general purpose and educational objectives, and desired outcomes for each learning activity.**
**Establishes plans that describe the strategies, alternatives, and resources to achieve expected outcomes.**
**Ensures that the planned educational activities are implemented.**
**Conducts a comprehensive evaluation of each educational activity. Systematically evaluates the quality and effectiveness of nursing professional development activities.**
**Coordinates educational initiatives and activities.**
**Employs strategies and techniques to promote positive learning and practice environments.**
**Provides consultation to influence plans, enhance the abilities of others, and effect change.**
**Evaluates progress toward attainment of outcomes.**
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
$32k-45k yearly est. 32d ago
Professional Development Specialist ( Operating Room and Endoscopy)
Trinity Health 4.3
Muskegon, MI jobs
Consistent with the ANA Scope and Standards of Practice for Nursing Professional Development (2010), under general supervision of Clinical Service Director and in collaboration with the Clinical Service Leadership Team is accountable for advancing and maintaining clinical staff competence, enhancing professional nursing practice, and supporting achievement of career goals, building on the educational and experiential base of nurses across the novice to expert continuum for the ultimate objective of ensuring delivery of efficient, effective, ethical, safe, quality, and compassionate patient care. Cultivates an environment that promotes an appetite for lifelong learning by supporting the development of effective, quality, innovative, creative, and fun continuing education activities, implementing evidence-based practice innovations, and continuously evaluating further learning needs and/or practice changes. Supports a shared leadership philosophy and advances the professional practice model for patient care services. Demonstrates core competency in key clinical service areas.
**Position Summary:**
**Consistent with the ANA Scope and Standards of Practice for Nursing Professional Development (2010), under general supervision of Clinical Service Director and in collaboration with the Clinical Service Leadership Team is accountable for advancing and maintaining clinical staff competence, enhancing professional nursing practice, and supporting achievement of career goals, building on the educational and experiential base of nurses across the novice to expert continuum for the ultimate objective of ensuring delivery of efficient, effective, ethical, safe, quality, and compassionate patient care. Cultivates an environment that promotes an appetite for lifelong learning by supporting the development of effective, quality, innovative, creative, and fun continuing education activities, implementing evidence-based practice innovations, and continuously evaluating further learning needs and/or practice changes.**
**Supports a shared leadership philosophy and advances the professional practice model for patient care services. Demonstrates core competency in key clinical service areas.**
**What the Nurse Educator will need:**
**Graduation from an accredited Nursing Program. BSN required.**
**MSN, or related Master's Degree preferred.**
**Current Registered Nurse licensure in the state of Michigan.**
**Previous Operating Room Experience required.**
**CPR or BCLS Certified.**
**Certification in specialty completed or active plans to pursue preferred.**
**One year of teaching experience with validated opportunities to apply principles of adult education.**
**Ability to develop new and innovative education opportunities to meet the changing needs of the learner. Demonstrated excellence in assuming the various roles of a nursing professional development educator: educator, facilitator, change agent, consultant, researcher, and leader. Demonstrated extensive theoretical knowledge and practical expertise in clinical specialty.**
**Two years of clinical nursing experience in identified or related specialty preferred.**
**What the Nurse Educator will do:**
**Collects data and information related to educational needs and other pertinent situations.**
**Analyzes issues, trends, and supporting data to determine the educational needs of individuals, organizations and communities.**
**Identifies the target audience, general purpose and educational objectives, and desired outcomes for each learning activity.**
**Establishes plans that describe the strategies, alternatives, and resources to achieve expected outcomes.**
**Ensures that the planned educational activities are implemented.**
**Conducts a comprehensive evaluation of each educational activity. Systematically evaluates the quality and effectiveness of nursing professional development activities.**
**Coordinates educational initiatives and activities.**
**Employs strategies and techniques to promote positive learning and practice environments.**
**Provides consultation to influence plans, enhance the abilities of others, and effect change.**
**Evaluates progress toward attainment of outcomes.**
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
$32k-45k yearly est. 34d ago
Compliance and Training Specialist
Presbyterian Villages of Michigan 3.8
Southfield, MI jobs
Presbyterian Villages of Michigan, a faith-based, premier nonprofit organization providing senior living and services in Michigan, has a great opportunity to join our team as a Compliance and Training Specialist.
The Compliance & Training Specialist manages, directs, coordinates, and oversees PVM's compliance program for all affordable housing communities. Train all housing staff on resident file recordkeeping, rules and regulations in accordance with the HUD 4350.3 Handbook and Section 42 IRS code and housing software. Compliance & Training Specialist is the lead representative for PVM in all regulatory and compliance matters to ensure compliance with appropriate State and Federal regulations. This position reports to the Vice President of Housing Operaitons.
PVM offers a great work environment; competitive compensation; attractive health benefits package; generous Paid Time Off, Paid Holidays, Daily Pay, and a Retirement Savings Plan, with immediate vesting and employer match after one year.
For immediate consideration, visit ************ and upload resume, complete application including compensation expectations.
Responsibilities
Essential Duties:
1. Guide, monitor and assist Village staff on all aspects of compliance with HUD Secure Systems and the Enterprise Income Verification System (EIV) including managing and setting up of new employees with access and training on required monthly reports.
2. Direct the development or implementation of Section 8/Section202/Section 42/MSHDA/IRS/HUD/HOME compliance-related policies and procedures throughout the organization.
3. Coordinate and oversee LIHTC and HUD file and management occupancy review and REAC inspection preparation and monitor corrections if necessary before and after external file audits.
4. Conduct periodic internal resident file reviews or audits at each Village to ensure that records are current and in compliance with regulatory agency requirements.
5. Train Village staff in the use of HUD Secure Systems and EIV, including initial setup and yearly certifications.
6. Train new or current staff on appropriate use of housing software, proper record keeping of resident files, certifications, re-certifications and other areas of third party compliance.
7. Float between Villages as needed during Administrator vacancies, vacations, or other reasons, as requested, and as needed.
8. Collaborate with 2nd Compliance Specialist to work as a cohesive team, in addition to covering portfolio emergencies when on vacation, or as needed.
9. Monitor use of MSHDA online software to ensure ongoing compliance with Section 42.
10. Conduct and submit compliance reports with regulatory agencies and investors/partners
11. Develop and facilitate HUD and MSHDA compliance training updates to Village Staff.
12. Approve in-house files for all HUD Villages to ensure Section 8 and 202 compliance. Approve in-house files for all LIHTC Villages to ensure Section 42 compliance in accordance with PVM policy and HUD/MSHDA regulations.
13. Approve in-house files for all Villages that have funding from HOME funds to ensure HOME compliance.
14. Report violations of compliance or regulatory standards to duly authorized enforcement agencies as appropriate or required.
15. Identify compliance issues that require follow-up or investigation. Conduct or direct the internal investigation of compliance issues.
16. Design or implement improvements in communication, monitoring, or enforcement of compliance standards.
17. Develop, implement, and manage new and current written policies and procedures related to compliance activities as updates with HUD and Section 42 are announced.
18. Supervise, monitor, and assist Village staff on all aspects of compliance during time of increased volume (lease-up, re-certifications, etc.)
19. Setup software for all new facilities (ICAM, TRACs, and EIV [HUD])
20. Monitor compliance systems to ensure their effectiveness.
21. Prepare management reports regarding compliance operations and progress.
22. Discuss emerging compliance issues with management or employees.
23. Provide technical support to Village and Finance staff on all issues relating to ICAM, Voucher processing, HUD secure system, and MSHDA COL software.
24. Keep informed regarding pending industry changes, trends, software, housing and tax credit compliance, and best practices.
25. Conduct external file services and trainings for organizations affiliated with PVM upon request.
26. Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
27. Follow established policies and procedures including but not limited to:
o Presbyterian Villages policies and procedures.
o Safety policies and procedures.
o Federal, state and local regulations.
28. All other duties as assigned
Qualifications
SKILLS & ABILITIES
Education : Bachelor's degree in business or related field. Equivalent experience a plus.
Experience: Five years' experience/background in HUD/MSHDA regulatory compliance and in senior housing
Computer Skills: Advance proficiency in Word, Excel, Outlook and Housing software
Certificates & Licenses
Valid Driver's License
Certified Occupancy Specialist and Tax Credit certification, a plus
Other Requirements:
The employee will have a flexible work schedule designed to meet PVM's needs. Must have ability to travel and work long hours as needed. Reliable transportation required.
For immediate consideration, visit ************ and upload resume, complete application including compensation expectations.
$38k-60k yearly est. Auto-Apply 34d ago
Fund Development Associate
Communities First, Inc. 4.1
Flint, MI jobs
Communities First, Inc. is a Michigan based nonprofit 501c3 whose mission is to build healthy, vibrant communities through economic development, affordable housing, and innovative programming. CFI is committed to improving the quality of life for the individuals and communities it serves through strategic partnerships, sustainable development, and community centered investment.
Position Summary
The Fund Development Associate supports the execution of Communities First, Inc.'s fundraising and donor engagement efforts. This role is responsible for donor database management, event coordination, fundraising support, and stewardship activities that advance the organization's development goals.
The Fund Development Associate works closely with Development leadership, Marketing and Communications, Finance, and Program teams to ensure accurate donor data, successful fundraising events, and a positive donor experience.
Essential Functions and Responsibilities
Fundraising Support
* Support individual, corporate, and foundation fundraising efforts through research, coordination, and follow up
* Assist with annual giving campaigns, sponsorship outreach, and donor engagement initiatives
* Prepare donor materials, including solicitation letters, proposals, acknowledgments, and stewardship communications
* Support board and leadership fundraising activities as assigned
Donor Database and Raiser's Edge Management
* Maintain accurate and up-to-date donor records in Raiser's Edge
* Process and track gifts, pledges, and in kind contributions in accordance with CFI policies
* Generate donor reports, mailing lists, dashboards, and fundraising activity summaries
* Ensure timely and accurate gift acknowledgments and donor recognition
* Maintain confidentiality and data integrity at all times
Event Coordination
* Coordinate logistics for fundraising, donor, and community engagement events
* Support event planning timelines, budgets, vendor coordination, and volunteer support
* Manage event registration, RSVP tracking, and attendee communications
* Assist with onsite event execution, including set up and tear down
* Support post-event follow-up, donor thank yous, and reporting
Stewardship and Donor Engagement
* Assist with donor stewardship activities to strengthen relationships and retention
* Coordinate donor recognition efforts, including thank you letters, reports, and events
* Respond to donor inquiries and requests in a timely and professional manner
* Support the development of donor engagement materials and impact reporting
Cross-Functional Collaboration
* Work closely with Marketing and Communications to support event promotion and donor communications
* Coordinate with Finance to ensure accurate reconciliation of donations and event revenue
* Collaborate with Program staff to gather stories, outcomes, and impact data for donor communications
* Provide administrative and project support to Development leadership as needed
Other Responsibilities
* Maintain awareness of fundraising best practices and nonprofit trends
* Support special projects and initiatives as assigned
* Other duties as assigned
Education and Experience
* Bachelor's degree in nonprofit management, communications, business, marketing, or related field preferred
* One to three years of experience in nonprofit fundraising, development operations, or donor relations
* Experience coordinating events in a nonprofit or mission driven environment preferred
* Experience working with donor databases required; Raiser's Edge experience strongly preferred
Required Knowledge, Skills, and Abilities
* Proficiency in Raiser's Edge or similar donor management systems
* Strong proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
* Ability to manage multiple priorities and deadlines
* Strong organizational skills with exceptional attention to detail
* Ability to work collaboratively across departments
* Professional discretion and ability to handle confidential information
* Customer service-oriented mindset with a donor-centered approach
* Flexibility to support occasional evening or weekend events
Core Competencies
* Customer service
* Organization and time management
* Attention to detail
* Teamwork and collaboration
* Communication
* Data accuracy and reporting
* Initiative and follow-through
* Adaptability and flexibility
* Commitment to mission-driven work
Physical Requirements
* Ability to lift up to 25 pounds
* Ability to stand, walk, and move for extended periods during events
* Ability to work occasional evenings and weekends as required by events
Equal Employment Opportunity & ADA Compliance
Communities First, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made for qualified individuals with disabilities.
Disclaimer
Communities First, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made for qualified individuals with disabilities.
$55k-94k yearly est. 20d ago
Fund Development Associate
Communities First 4.1
Flint, MI jobs
Communities First, Inc. is a Michigan based nonprofit 501c3 whose mission is to build healthy, vibrant communities through economic development, affordable housing, and innovative programming. CFI is committed to improving the quality of life for the individuals and communities it serves through strategic partnerships, sustainable development, and community centered investment.
Position Summary
The Fund Development Associate supports the execution of Communities First, Inc.'s fundraising and donor engagement efforts. This role is responsible for donor database management, event coordination, fundraising support, and stewardship activities that advance the organization's development goals.
The Fund Development Associate works closely with Development leadership, Marketing and Communications, Finance, and Program teams to ensure accurate donor data, successful fundraising events, and a positive donor experience.
Essential Functions and Responsibilities
Fundraising Support
Support individual, corporate, and foundation fundraising efforts through research, coordination, and follow up
Assist with annual giving campaigns, sponsorship outreach, and donor engagement initiatives
Prepare donor materials, including solicitation letters, proposals, acknowledgments, and stewardship communications
Support board and leadership fundraising activities as assigned
Donor Database and Raiser's Edge Management
Maintain accurate and up-to-date donor records in Raiser's Edge
Process and track gifts, pledges, and in kind contributions in accordance with CFI policies
Generate donor reports, mailing lists, dashboards, and fundraising activity summaries
Ensure timely and accurate gift acknowledgments and donor recognition
Maintain confidentiality and data integrity at all times
Event Coordination
Coordinate logistics for fundraising, donor, and community engagement events
Support event planning timelines, budgets, vendor coordination, and volunteer support
Manage event registration, RSVP tracking, and attendee communications
Assist with onsite event execution, including set up and tear down
Support post-event follow-up, donor thank yous, and reporting
Stewardship and Donor Engagement
Assist with donor stewardship activities to strengthen relationships and retention
Coordinate donor recognition efforts, including thank you letters, reports, and events
Respond to donor inquiries and requests in a timely and professional manner
Support the development of donor engagement materials and impact reporting
Cross-Functional Collaboration
Work closely with Marketing and Communications to support event promotion and donor communications
Coordinate with Finance to ensure accurate reconciliation of donations and event revenue
Collaborate with Program staff to gather stories, outcomes, and impact data for donor communications
Provide administrative and project support to Development leadership as needed
Other Responsibilities
Maintain awareness of fundraising best practices and nonprofit trends
Support special projects and initiatives as assigned
Other duties as assigned
Education and Experience
Bachelor's degree in nonprofit management, communications, business, marketing, or related field preferred
One to three years of experience in nonprofit fundraising, development operations, or donor relations
Experience coordinating events in a nonprofit or mission driven environment preferred
Experience working with donor databases required; Raiser's Edge experience strongly preferred
Required Knowledge, Skills, and Abilities
Proficiency in Raiser's Edge or similar donor management systems
Strong proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
Ability to manage multiple priorities and deadlines
Strong organizational skills with exceptional attention to detail
Ability to work collaboratively across departments
Professional discretion and ability to handle confidential information
Customer service-oriented mindset with a donor-centered approach
Flexibility to support occasional evening or weekend events
Core Competencies
Customer service
Organization and time management
Attention to detail
Teamwork and collaboration
Communication
Data accuracy and reporting
Initiative and follow-through
Adaptability and flexibility
Commitment to mission-driven work
Physical Requirements
Ability to lift up to 25 pounds
Ability to stand, walk, and move for extended periods during events
Ability to work occasional evenings and weekends as required by events
Equal Employment Opportunity & ADA Compliance
Communities First, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made for qualified individuals with disabilities.
Disclaimer
Communities First, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made for qualified individuals with disabilities.
$55k-94k yearly est. 20d ago
RCM OPH/RCM Specialist
Eye Care Partners 4.6
Southgate, MI jobs
Job Title: RCM Specialist Must reside in/near Southgate, MI Onsite Work! Hybrid Schedule! As a member of the Revenue Cycle Management Team, the RCM Specialist is a subject matter expert regarding RCM processes and procedures necessary for EyeCare Partner Practices. The RCM Specialist may be responsible for multiple elements including, but not limited to: Billing, Coding, Payment Posting, Accounts Receivable (A/R) follow up, insurance claim submission and managing customer services requests from patients
Duties and Responsibilities
* • Prepare, review, and transmit vision claims using billing software including electronic, website submission, and paper claim processing
* • Post payments both electronically and manually into the practice management system according to set standards and productivity measures.
* • Status unpaid claims within standard billing cycle timeframe
* • Timely review/handling of insurance claim denials, exceptions, or exclusions
* • Forwards requests for medical records to appropriate internal resources
* • Addresses/corrects demographic information requested by insurance company
* • Ability to read and accurately interpret insurance Explanation of Benefits (EOB's)
* • Verifying insurance payments for accuracy/compliance based on contracts to ensure correct reimbursement is received
* • Following up directly with insurance companies regarding payment discrepancies
* • Utilizing aging reports and workflow statuses to address any unpaid or open claims over 30, 60, 90, and 120 plus
* • Coordination of Benefits (COB) - Ability to Identifying and bill secondary or tertiary
* • Documenting denials associated with patient responsibility to forward to the collection team
* • Ability to research and appeal denied claims
* • Answering all patient or insurance telephone inquiries pertaining to assigned accounts
* • Report payment discrepancies or denial trends identified to Supervisor as soon as they are identified for assigned accounts
* • Keep supervisor abreast weekly of any concerns or issues associated with accounts
* • Adhering to company standards of compliance with policies and procedures
* • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
* • Performs other duties that may be necessary or in the best interest of the organization.
Education, Licensure & Certification Requirements
High School Diploma or GED
CPC, RHIT, CCS, or CMC Coding Credentials preferred
Experience Requirements
3+ years of Medical Insurance Billing. Ophthalmology Practice preferred.
Knowledge, Skills and Abilities Requirements
* Experience with CPT and ICD-10; Familiarity with medical terminology
* Knowledge of billing procedures and collection techniques
* Strong written and verbal communication skills
* Detail oriented, professional attitude, reliable Consistent production results
* Logical, Critical thinking, and research skills
* Excellent organization, time management, and prioritization skills
* Professional in appearance and actions
* Customer-focused with excellent written, listening and verbal communication skills
* Enjoys learning new technologies and systems
* Exhibits a positive attitude and is flexible in accepting work assignments and priorities
* Meets attendance and tardiness expectations
* Management and organizational skills to support the leadership of this function
* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
* Interpersonal skills to support customer service, functional, and teammate support need
* Able to communicate effectively in English, both verbally and in writing Intermediate computer operation Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Practice management software and clearing houses experience
* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
Location/Work Environment:
For on-site team members, work takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill the essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and their driving record must meet company liability carrier standards.
For remote team members, HIPAA compliant home office environment. Ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives.
If you need assistance with this application, please contact **************
Please do not contact the office directly - only resumes submitted through this website will be considered
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please do not contact the office directly - only resumes submitted through this website will be considered
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
$61k-74k yearly est. Auto-Apply 59d ago
Operations Training Specialist (Flexible Southern Region Location)
Alcona Health Center 3.8
Michigan jobs
Operations Training Specialist Job ID: A25-051 Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay.
Your Valued Contributions:
The Operations Training Specialist (OTS) works to enhance employee skills, productivity, and overall performance by providing comprehensive and effective training on Alcona Health Center's Electronic Medical Record and integrated systems to all end users. They act as a dedicated system resource and mentor. The OTS models patient service excellence and enforces the mission of AHC during all mentorship opportunities. The OTS serves as a bridge to understanding operational workflows and the configuration of systems through collaboration with the Operations and Health Information teams.
1. Trains staff, in coordination with site and department managers, on Electronic Health Record (EHR) system and Practice Management (PM) procedures.
a. Provides initial training on the EMR system primarily to non-clinical staff positions across departments including operations and population health.
b. Follows-up with trained staff to ensure proper use of the system and provides ongoing training on the EMR system as needed.
c. Enforces use of the established Health Information ticket system and may act as a liaison, providing daily support to EMR application users through troubleshooting, coaching, and consulting in the EMR or general procedures.
d. Collaborates with the HI Department on supporting materials for EMR procedures, including but not limited to workflows, presentations, hand-outs, videos, training aids, paper, and web-based systems documentation in conjunction with organization policies and procedures and ensures adherence to the appropriate workflow approval process.
e. Develops and implements guidelines and schedules for the training of staff.
f. Under the direction of the Operations Coordinator, in collaboration with the HI Department, identifies issues with, will contribute to developing and maintaining workflows and documentation both for the EMR and PM functions according to the workflow approval process. Documentation includes the writing of new and revised procedures to support the workflows. Prepares, plans, and works with the operations team to roll out new workflow and educate end users.
g. Assess and troubleshoot user-reported problems in a timely manner; decide which issues need to be elevated to Health Information and/or Information Systems.
h. Trains end users on the documentation of key metrics such as Uniform Data System (UDS) measures.
i. Maintains all appropriate documentation and reports, competencies, and incident reports.
2. Trains staff in service excellence, service recovery, phone etiquette, communication including de-escalation strategies for the best possible patient experience.
3. Is considered a champion of HIPAA and Privacy ensuring that all training includes a focus on HIPAA, including the Security and Privacy Rules, compliance.
a. Ensures that training strategies and content support HIPAA and AHC privacy, security, and confidentiality policy and procedure compliance, and ensures that staff understand how to perform their job duties in a compliant way.
b. Can recognize a HIPAA (Security and Privacy Rule) or AHC Privacy/Security/Confidentiality Policy and Procedure concern and escalate as needed according to AHC policy.
4. Assess training needs: Use competency checklists, surveys, interviews, and consultations to determine what training is needed
5. Design and create training materials: Create manuals, online learning modules, and other course materials
6. Deliver training: Use a variety of instructional techniques to teach employees
7. Evaluate training programs: Use assessments, surveys, and feedback to measure the effectiveness of training
8. Perform administrative tasks: Schedule classes, monitor costs, and coordinate enrollment
9. Ensure compliance: Make sure training projects comply with regulations and standards
10. Acts as systems resource for the health center.
a. Contributes to daily operations and suggests changes or improvements to department leads as needed.
b. Conduct observations of users in their work environment, works with Site Managers to identify areas for improvement and suggestions to help users get back on track.
c. Troubleshoots internal EMR issues raised by ACH staff and reports all issues to the Health Information department with supporting documentation of any troubleshooting already conducted.
d. Exhibits a high level of demonstrated knowledge in policies and procedures for health center positions.
11. Attends job related in-service, meetings, and training to maintain professional and technical knowledge as directed.
12. Develops and maintains positive relationships with the end user base, management, and training team colleagues.
13. Follow current COVID-19 guidance from applicable agencies as it pertains to the role.
14. Exercise discretion and strict confidentiality with all information including sensitive personal information and medical information, while performing all duties within HIPAA regulations.
15. Consistently adheres to organization rules, regulations, and policies, including the AHC Code of Conduct and Compliance policies.
16. Attendance
a. Ensures attendance and hours worked are accurately recorded.
b. Effectively manages paid vacation and sick leave.
c. Responsible for regular, predictable attendance and working hours as scheduled.
17. Accepts and performs other job-related duties, projects, and responsibilities, as required.
Required Training & Experience:
Possesses a current Basic Cardiac Life Support (BCLS) CPR (or obtain within six months of starting employment.
Possesses the ability to secure transportation to allow for reliable and timely work attendance, including when business is required to be conducted at sites other than your primary worksite.
Microsoft Office and Microsoft Word.
Ability to use the Electronic Health Records system effectively.
We're Here For You:
Supporting Balance:
As a part of our family, you will work full time (40 hours/week) with a base starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered.
Supporting Your Health:
Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees.
Supporting Your Future:
Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance.
Supporting Your Education:
Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program.
Ready To Get Started?
Resumes and cover letters are accepted and welcomed in addition to your completed application.
Questions can be sent to **********************
Fighting Against Discrimination:
Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages.
Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.
$52k-65k yearly est. Easy Apply 60d+ ago
Clinical Training Specialist (Flexible Northern Region Location)
Alcona Health Center 3.8
Michigan jobs
Clinical Training Specialist Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay.
Your Valued Contributions:
Trains clinical staff on Electronic Health Record system and acts as an additional system resource.
Trains staff on Electronic Health Records system and clinical procedures.
Provides initial training on the EHR system to staff.
Follows-up with trained staff to ensure proper use of the system and provides ongoing training on the EHR system as needed.
Develops and implements guidelines for the training of all staff.
Maintains all appropriate documentation and reports, including training acknowledgements, worksheets, competencies, and incident reports.
Acts as systems resource for the health center.
Contributes to daily operations and suggests changes or improvements to department leads as needed.
Troubleshoots internal EHR issues raised by staff and reports all issues to EHR Software Liaison and Health Information and Privacy Manager.
Monitors EHR functioning at all assigned sites and troubleshoots any issues on site.
Acts as additional support for clinical staff regarding troubleshooting EHR issues.
Train new and existing clinical staff on annual UDS measures and ACO requirements.
Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
Work collaboratively with clinic staff on programs to improve patient outcomes.
Required Training & Experience:
Word, Excel, and PowerPoint
Use of Electronic Health Records system
Possesses a current State of Michigan driver's license and valid automobile insurance.
Possesses a current Michigan state certification as a Certified/Registered Medical Assistant
We're Here For You:
Supporting Balance:
As a part of our family, you will work full time (40 hours/week). Numerous holidays, generous vacation time and sick days are also offered.
Supporting Your Health:
Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees.
Supporting Your Future:
Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance.
Supporting Your Education:
Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program.
Ready To Get Started?
Resumes and cover letters are accepted and welcomed in addition to your completed application.
Questions can be sent to ********************
Fighting Against Discrimination:
Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages.
Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.
$52k-65k yearly est. Easy Apply 60d+ ago
Glaucoma Specialist - Huron Ophthalmology
Eye Care Partners 4.6
Ypsilanti, MI jobs
About the Practice Huron Ophthalmology has been a trusted leader in eye care for over 50 years. Founded by Dr. Jerome Epstein, our practice has grown and evolved, however, our core philosophy has remained unchanged: to deliver high-quality care in a compassionate, patient-centered environment.
Our team includes experienced, board-certified ophthalmologists and optometrists, with fellowship training in glaucoma, cornea and external disease, and oculoplastic/reconstructive surgery. We practice in a modern 21,000-square-foot, free-standing facility equipped with state-of-the-art technology including a YAG/SLT laser, 2 visual field machines, 2 OCTs, and two fundus cameras. We also have an in-office minor surgical suite. We pride ourselves on a collaborative, collegial work environment where mutual respect and support are foundational. Our surgeons are not only highly skilled but also committed to patient education, taking the time to answer questions and ease concerns.
As a full-service eye care provider, we offer:
* Comprehensive eye exams
* Eyeglasses and contact lenses
* Advanced surgical care, including thousands of small-incision cataract surgeries each year
* The latest intraocular lens options, including toric, multifocal, and light-adjustable lenses
We are a 7-MD, 2-OD integrated group located in Ypsilanti, Michigan, on the campus of Trinity Health Ann Arbor. The practice serves a predominantly geriatric population and offers an immediate ramp-up in patient volume. Hospital and office call are evenly distributed among physicians, with paid hospital call totaling approximately six weeks per year.
About the Position
* Join a well-established, fully staffed practice
* Immediate patient volume with a robust referral network
* Strong mentorship and support from experienced colleagues
* Opportunities for teaching and clinical research
Compensation & Benefits
* Competitive salary with a generous productivity bonus structure
* Company-matched 401(k)
* CME reimbursement and licensure coverage
* Medical malpractice insurance provided
* Loan forgiveness programs available
* Sign-on, retention, and relocation bonuses
* Medical, dental, and vision insurance
* Equity and partnership opportunities forthcoming
* Leadership and professional development opportunities
* Access to cutting-edge technology and clinical tools
The Ann Arbor/Ypsilanti area is an outstanding place to live with Ann Arbor consistently voted by many publications as one of the best cities in the country to live. With its vibrant arts and culture scene, strong economy particularly in tech and healthcare, numerous outdoor recreation opportunities, and home to two major universities: University of Michigan and Eastern Michigan. The area offers young professional residents a unique walkable downtown with diverse dining and shopping options and a strong sense of community. Ann Arbor is also considered part of the Greater Detroit area at just under an hour's drive away.
To Apply: Contact Rachel Tankersley at ************* or *************************************
$61k-74k yearly est. Auto-Apply 60d+ ago
Staff Development Coordinator RN
The Laurels of Sandy Creek 2.7
Wayland, MI jobs
Are you a nurse who is passionate about teaching others? The Staff Development Coordinator acts as the educator for The The Laurels of Sandy Creek, conducts orientation and has the opportunity to provide other in-service educational programs for the nursing staff.
Laurel Health Care Company offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and paid holidays. When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration.
Why just work when you can help shape a legacy?
Responsibilities
Some of the responsibilities of the Staff Development Coordinator include:
Designs, plans and provides educational programs on all shifts and for all departments.
Participates in the staff evaluation process by providing attendance records and observation of employee performance.
Provides general facility orientation to all new employees and ongoing in-service education.
Plans and provides a monthly and annual schedule of planned education programs.
Ensures Certified Nursing Assistants (CNA)/State Tested Nursing Assistants (STNA) meet the annual 12-hour in-service requirement.
Actively participates in quality assurance and reports concerns to supervisor.
Qualifications
1-3 years of experience in long-term care setting preferred
Current Registered Nurse (RN) licensure in the state
CPR certification
or acceptable exemption required
About Laurel Health Care Company
Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative, and assisted living services dedicated to achieving the highest standards of care.
At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call "The Laurel Way of Caring", and it comes from within each one of us.
The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning.
IND123
$51k-65k yearly est. 1d ago
Trainer*
Beacon Specialized Living Services 4.0
Kalamazoo, MI jobs
The trainer is responsible for ensuring all new and current home manager and program manager employees have received all training initiatives required by Beacon, CMH, or required by State and Federal Licensing. It is expected that trainers track, monitor, and follow up on a consistent basis as new Managers work in the homes with the goal of reducing turnover and mentoring leadership to increase staff satisfaction. Trainers will work closely with senior management to cover designated geographic areas while supporting the mission and core values of the company - Integrity, Compassion, Advocacy, Relationships and Excellence. Employees in this position will be natural leaders, influencers, and teachers. They will be self-motivated, naturally high-achievers, who value the team over the individual. They will be persuasive and persevering, and act ethically with personal integrity, and a high regard for others. The ideal employee will seek unlimited opportunity and be committed to attaining the highest level of results.
$24k-30k yearly est. Auto-Apply 60d+ ago
Clinical Staff Training Coordinator
Great Lakes Bay Health Centers 4.3
Saginaw, MI jobs
is eligible for a $500 signing bonus* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Develops, implements and delivers a comprehensive, standardized orientation program for Great Lakes Bay Health Centers nurses, medical/clinical assistants, medical front desk and call center staff.
* Provide ongoing education and training to all of Great Lakes Bay Health Centers nurses, medical/clinical assistants, medical front desk and call center staff as appropriate in collaboration with the Director of Clinical Training and Education, Care Management Coordinator, Corporate Immunization Coordinator and employee supervisors.
* Collaborates with management staff to determine training needs. Provides onsite training as requested. Communicates performance improvement and competency concerns with the employee's direct supervisor and is involved in implementation of process improvement plan with employee.
* Collaborates with Director of Clinical Training and Development to coordinate nurse, medical/clinical assistant, front desk and call center competencies. Coordinates the yearly completion of those competencies with employee supervisors.
* Coordinates training needs of employees with other departments as necessary.
* Facilitates initial and ongoing electronic medical records training to providers, clinical managers, nurses, clinical/medical assistant, community health workers, medical front desk and call center staff.
* Serves as a resource to clinical/medical assistant, front desk and call center staff.
* Functions as a preceptor and lab coordinator for GLBHC's Medical Assistant Apprenticeship program working in collaboration with Director of Clinical Training and Development and GLBHC medical sites.
* Responsible for maintaining GLBHC's training department and simulation lab equipment.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice.
MARGINAL JOB DUTIES
* Assists with patient processing/care delivery as able.
* Other duties as assigned.
REQUIRED JOB SPECIFICATIONS
* Education: Completion of a Medical Assistant program.
* Licensure: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or National Certified Medical Assistant (NCMA).
* Experience: Two years minimum experience working in a family practice setting.
* Skills: Excellent organizational skills and prioritization skills required. Ability to operate office equipment including computer, fax machine, printer/copier. Able to follow through with assignments responsibly, accurately and in a timely manner. Able to extract data, report data and evaluate progress/outcomes. Proficient in electronic medical record.
* Interpersonal skills: Ability to work with, and communicate effectively, verbally and in writing, with a diverse population including patients, providers and support staff. Team building and excellent organizational skills. Ability to promote confidence, cooperation and good working relationships among employees. Fair and consistent in all dealings with all staff. Must possess appropriate professional attitude and behavior. Bilingual preferred.
* Physical Effort: Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs.
* Hours of Work: Full-time. Flexible and varied. Some evenings/weekends may be required.
* Travel: Local travel between GLBHC sites. Reimbursement in accordance with GLBHC travel policy.
PREFERRED JOB SPECIFICATIONS
* Experience: Previous experience in a leadership capacity.
GLBHC is an equal opportunity employer and prohibits discrimination and or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and or local laws.
$38k-47k yearly est. 42d ago
Appointment Specialist
Center for Family Health 4.3
Jackson, MI jobs
Job Title: Appointment Specialist
Employment Type: Full Time, Non-exempt
Make a Difference in Your Community
Center for Family Health (CFH) is seeking a friendly, patient-focused Appointment Specialist to support our mission of Opening the Door to Healthcare for All. In this role, you will be the first point of contact for patients-providing exceptional customer service while accurately scheduling appointments and connecting individuals to the care and resources they need.
Key Responsibilities
Greet and assist patients in person and by phone
Schedule appointments accurately following clinic guidelines
Verify and update patient information in electronic systems
Answer questions and route patients to appropriate departments
Coordinate transportation and translation services as needed
Follow up on missed appointments to support patient access to care
Qualifications
High school diploma or equivalent
Customer service or healthcare office experience preferred
Strong communication, organizational, and computer skills
Ability to work in a fast-paced, team-oriented environment
Benefits
Medical, Dental, and Vision Insurance
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Short-Term and Long-Term Disability
Life Insurance
403(b) Retirement Plan with 3% employer match after one year
Public Service Loan Forgiveness (PSLF) eligibility
Continuing Education opportunities
Generous Paid Time Off
9 Paid Holidays plus 1 Personal Holiday
Why Join Center for Family Health
Be part of a mission-driven organization committed to Opening the Door to Healthcare for All
Make a meaningful impact as a key connection point for patients and families
Work in a supportive, collaborative team environment
Enjoy a strong emphasis on work-life balance
Grow your skills and career while giving back to the Jackson community
How to Apply
Apply online at:
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Equal Employment Opportunity
Center for Family Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity or expression, pregnancy, age, veteran status, disability, genetic information, political views, or any other legally protected characteristic.
$61k-101k yearly est. 10d ago
I/DD Specialist
Genesee Health System 4.1
Flint, MI jobs
Under the direction of the Supervisor of Specialty Developmental Services and Outreach, or designee, the DD Specialist works as an integral member of behavioral/mental health programs within GHS. Work occurs
in a variety of venues and locations, including but not limited to schools, healthcare facilities, community agencies, group and individual settings, community events, and canvasing. This individual will use the Community Health Worker model, as well as other evidence based crisis and trauma support methods. Directs a team of CHW's in daily assignments and tasks and may maintain a small caseload as well. Acts as an ongoing Liaison with community partners to facilitate referrals for other needed services and supports. Works a regular schedule with some night and weekend hours.
MINIMUM REQUIREMENTS:
Minimum of 24 college credit hours AND one (1) year experience with CHW certification OR bachelor's degree AND complete CHW certification within one (1) year of hire. Additionally, a minimum of one (1) year experience working with children and families providing outreach, support and referral services. Employee must maintain Community Health Worker certification to retain employment. Must obtain MiBridges certification within six (6) months of hire.
ADDITIONAL REQUIREMENTS:
Must be willing and able to work weekends, holidays, or irregular hours to accommodate needs of the services recipients and may be required to be “on call”.
Must have a valid Michigan driver's license, current automobile insurance, and own transportation or the use of a vehicle during working hours.
Must be willing to obtain Commercial Driver's License (CDL) if requested. Must be willing and able to provide services in the home, community and office settings.
Must be able to physically perform job related tasks.
Must be able to exert 20 pounds of force frequently and/or consistently to lift, carry, push, pull or otherwise move objects.
Must be able to extend hand(s) and arm(s) in any direction; pick, pinch, type or otherwise primarily with fingers.
Must be able to apply pressure to an object with the fingers and palms.
Must be able to raise objects horizontally from position to position. Must be able to sit for long periods of time. Walking and standing also required.
Must be familiar with Michigan Special Education services, IEP process, and Self Determination.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
PREFERENCES:
Individual with a strong knowledge of Genesee County and State of Michigan community resources and service organizations.
Knowledge and/or training in MDHHS Parent Support Partner values and standards
Demonstrated experience assisting families with guardianship education and application.
Experience working with children with Intellectual/Developmental Delays in a Center-Based school setting.
Veterans must submit Form DD214 to determine eligibility for Veterans' Preference
Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position.
UNION: AFSCME
FLSA: NON-EXEMPT
$24k-29k yearly est. Auto-Apply 40d ago
Resale Specialist
Community Action House 2.5
Michigan jobs
Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. Learn more at *****************************
In October 2021, we launched our new ‘Food Club & Opportunity Hub' to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue (*****************************
Organizational budget:
$9M-10M (inclusive of $5M in-kind support)
Agency Size
: 60-70 staff and 2,300+ annual volunteers
Our Values
Who we are. Who we aspire to be. What drives us. What unites us. Learn more,
here
!
- Radically Welcoming
- Guest-Centered
- Lead with Kindness
- Curiosity-Driven
- Always Improving
- Collaborative by Design
- Contagious Commitment
- One Team
Position DetailsPosition Type: Full-time, 40 hours/week, RegularOvertime Status: Non-exempt Reports To: Assistant Manager, ResaleDirect Reports: none Department: Resale StorePrimary Location: Resale StoreCompensation & Benefits: $18-$19.50 hourly; eligible for full time benefits
SummaryThe Resale Specialist supports daily operations at the Resale Store, and has the opportunity for additional leadership and continuous improvement project management, as well as responsibility for guest escalation and more detailed operational tasks. The Specialist's regular tasks include product pricing, merchandising, inventory management, and handling returns. They operate cash registers, maintain store cleanliness, and process donated items for resale. The Specialist assists volunteers, manages cash, recruits and communicates with volunteers, and identifies opportunities for store and volunteer experience improvements. Additionally, they cultivate relationships with donors, volunteers, and guests, and act as Assistant Manager when needed.
Responsibilities & Essential Duties
Cultivate relationships with donors, volunteers, and guests.
Execute daily sales floor operations, including product pricing, merchandising, displays, inventory rotation, and handling returns.
Operate a point of sale (POS) system, handle cash, and ensure accuracy, including opening and reconciling registers, counting drawers and deposits, safe access and bank deposits.
Maintain a clean, neat, and organized sales floor, sales counter, and processing area.
Evaluate the usefulness of donated items for resale, repair, repurposing, and recycling based upon established processing guidelines.
Sort, process, and prepare donated items for resale display.
Support Assistant Managers with process improvements and communications, including leading continuous improvement projects.
Contribute to a healthy, productive, and supportive work and team environment.
Promote Community Action House's mission and opportunities to give in-kind and financially.
Communicate store policies with guests.
Serve as a guest escalation contact, and work to mitigate and resolve conflicts effectively.
Function as Assistant Manager when Assistant Managers are not on duty.
Achieve goals by performing daily, weekly, and monthly Store operation tasks.
Answer general questions about the Resale Store and Community Action House services and programs.
Understand and comply with policies and procedures of the Resale Store and Community Action House.
Other duties as assigned.
Supervision Received
General Direction: Receives broad guidance and direction and has some autonomy in decision-making and flexibility in determining how to achieve goals. Supervisor provides support and resources as needed but may not be directly involved in day-to-day decision-making or task assignments.
Supervisory Responsibilities
Informal Supervisor: Does not have formal people leading (supervisory) responsibilities. May influence others based on their expertise or relationships; lead projects with other teammates; and/or provide guidance or mentoring to other colleagues.
Education & Experience
2+ years of relevant experience required
No supervisory experience required
High School Diploma required. Some college preferred.; or in place of a degree, equivalent years of experience
Valid driver's license (or ability to obtain)
Bilingual Spanish proficiency preferred
Qualifications
Prior customer service experience, preferred.
Proficient with general retail and office technology, including POS systems, printers, and copiers.
Working knowledge of GSuite, including Google Docs, Sheets, Calendar, and Email.
Ability to prioritize and manage multiple tasks independently.
Capable of anticipating and meeting the needs of donors, volunteers, and guests.
Demonstrate a genuine passion for our mission and a commitment to upholding our team's values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.
Ability to work effectively in collaboration with diverse groups of people.
Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
A high standard of performance and integrity, and the ability to lead by example to foster a positive workplace culture.
Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.
Physical Requirements
Frequently work in stationary position
Continuously move about work area
Continuously use hands/fingers to handle or feel
Continuously reach with hands and arms
Occasionally ascend/descend (stairs/ladder/etc.)
Frequently bend, stoop, kneel, crouch, or crawl
Continuously use eyesight clarity/accuracy or visual perception
Continuously read and understand written word
Occasionally drive a vehicle for work
Frequently operate computer and general office machines
Occasionally work outside in variable weather conditions
Occasionally operate machines: Pallet Jack, Compactor
Continuously ability to push, pull, and lift up to 50 pounds
Other Factors
Access to consistent and reliable transportation Evening hours regularly, on a rotating schedule Weekend hours regularly, on a rotating schedule
ApplicationInterviews are conducted on a rolling basis until position is filled. To apply, submit resume and 1 page cover letter, depending on position. Contact [email protected] with questions.
Equal Opportunity EmployerCommunity Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply.
Note: This Job Description is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.