Night Auditor jobs at Heritage Hotel Group

About Bishop's Lodge, Auberge Collection A legendary landmark re-imagined, Bishop's Lodge, Auberge Collection is a luxurious and soulful retreat steeped in heritage in Santa Fe, New Mexico. Set on 317 secluded acres bordering Santa Fe National Forest and just minutes from downtown, the 98-room resort invites guests to connect with nature with organic adobe architecture that invokes rich New Mexican heritage and conveys a genuine sense of place. Amenities include a collection of exhilarating outdoor experiences, historic horse stables, fitness center, pool, onsite stream for fly fishing casting lessons, healing arts experiences at Stream Dance Spa and several dining venues, including the resort's signature restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn, featuring dramatic views of the Tesuque Valley. The recently unveiled Bunkhouse is ideal for family gatherings with 12 individual bedrooms. For more information: auberge.com/bishops-lodge/ Follow Bishop's Lodge, Auberge Resorts Collection on Facebook and Instagram @BishopsLodgeAuberge Job Description Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment. * Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records. * Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information. * Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review. * Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures. * Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel. Qualifications * Minimum 1-year experience as a Night Auditor, or similar role * Experience at a luxury hospitality property preferred. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Summary: This position is responsible for ending the business day for the Property Management System and its modules. This includes preparing reports, auditing work of associates, and performing front desk duties. Essential Duties and Responsibilities: Other duties may be assigned. Audit desks clerk work for pricing and sales tax errors. Ensure that trial is in balance by the close of each shift. Prepare a summation of all house charges and all credit card vouchers accepted by the Lodge. The aggregate total is reconciled with the trial balance. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Have knowledge of lodge property, lodge staff and lodge services with hours of operation. Handle guest registration and room assignments, accommodating special requests whenever possible. Know cash handling procedures. Adheres to Lodge policies and procedures: Attends work on time as scheduled and leaves work at scheduled time unless other arrangements have been made. Follows Lodge grooming and dress standards. Minimizes safety hazards by following all safety rules and procedures. Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. Maintains a favorable working relationship with all other Lodge associates to foster and promote a cooperative and harmonious working climate. The Lodge functions seven (7) days a week, twenty-four (24) hours per day. All associates must realize this fact and be aware that it may be necessary to adjust their work schedule from an accustomed shift due to business demands.

Job Details Virginia Beach, VADescription The Night Auditor is responsible for: • Audit, balance and report on the various areas of the hotel to provide accurate, timely information and to ensure Hotel policies and procedures are followed to prevent fraud. JOB RESPONSIBILITIES The Night Auditor's primary responsibilities will include: • Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. • Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. • Prepare and input statistics and income journal sheets for preparation of daily reports. • Balance and close all bank ticket codes, daily. • Run night audit after insuring all revenues are in balance nightly. • Perform the duties of a front desk clerk including express checkouts. • Perform Housekeeping and Maintenance duties when those departments are closed. • Maintain order throughout hotel. REQUIRED SKILLS AND ABILITY • Ability to operate personal computer. • Cash register and calculator. • Ability to compile facts and figures. • Telephone and guest relations etiquette and skills. • Ability to work overnight. REQUIRED EDUCATION AND EXPERIENCE • Education -High school diploma required. • Experience - Prior experience in related field preferred. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Job Details Entry Virginia Beach, VA Undisclosed N/A Undisclosed Undisclosed Undisclosed Undisclosed Undisclosed OtherDescription The Night Auditor is responsible for: Audit, balance and report on the various areas of the hotel to provide accurate, timely information and to ensure and Hotel policies and procedures are followed and to prevent fraud. JOB RESPONSIBILITIES The Night Auditor's primary responsibilities will include: Audit, balance and report on all food and beverage outlets' cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Perform the duties of a front desk clerk including express checkouts.

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Responsibilities: * Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. * Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel. * Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. * Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. * Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Required Skills and Experience: * High school diploma or GED required. * 2+ years prior guest service experience required, preferably in a hospitality setting. * Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled $18 - $18 an hour B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.Responsibilities: Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel. Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Required Skills and Experience: High school diploma or GED required. 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Paid time off Training & development Vision insurance LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTDs growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor at the Staybridge Suites Charlottesville Airport. The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include: Handle guest check-ins and checkouts efficiently and in a friendly and professional manner. Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run. Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisors box. Ensure credit card draft capture is in balance. File credit cards, keys and completed reports. Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions. Ensure Property Management System is backed up nightly on designated tape and stored in the safe. Ensure that all wake up calls are handled promptly and properly. Complete a person in charge security report identifying any unusual events and place on the General Mangers desk for review. Receive and transmit mail, phone, and written messages for guests. Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD. Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies. Complete daily revenue report accurately and input daily summary records and same day selling strategy report. Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures. Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences. Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed. Represent the Hotel in regard to guest complaints and situations that require immediate attention. Other and all duties, projects, and tasks as assigned. Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position. Must have prior Front Desk Experience. Minimum of a High School Diploma and some college preferred. Must be able to work a flexible schedule which includes evenings, weekends and holidays. Must have a good command of the English language and be able to read, write and speak English fluently. Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed. Must have sold math skills. Ability to lead, train, and motivate team members. Strong communication and problem solving skills. Must possess solid relationship-building skills, people focused, highly organized and guest centric. Must have reliable transportation. LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTDs core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness. The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits: Medical, Dental, Vision & 401 (k) with company match Voluntary Short Term Life & Accidental Death Insurance Hotel Discounts Paid Time Off Training and Development Opportunities and Much More! For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you! LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. This is a full-time night auditor position requiring flexibility for some weekends and holidays based on business needs. The hourly rate is $24.00/hr. Responsibilities: Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel. Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Required Skills and Experience: High school diploma or GED required. 2+ years prior guest service experience required, preferably in a hospitality setting. 1+ yr prior night audit (hotels) or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/DisabledB. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled

* Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Holiday Pay Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned * EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED * * KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills * *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Hospitality Group is an Equal Opportunity Employer.

Job Title: Part Time Night Auditor As a Night Auditor, you will play a vital role in our hotel's operations, ensuring that every guest enjoys a seamless and satisfying experience from check-in to check-out. Your attention to detail and commitment to accuracy will help us maintain our high standards of service and financial integrity. Candidate Profile: Experience: High school diploma or equivalent required; college degree preferred. Previous hotel Front Desk experience and familiarity with the Marriott brand are preferred. An accounting background is advantageous but not mandatory. Experience with Marriott PMS is preferred. Key Responsibilities: Balance and audit room revenue, including room and tax charges, cashier's reports, and guest accounts, as well as food, beverage, and telephone revenue. Assist in preparing daily revenue reports. Complete and transmit daily management and accounting reports, ensuring accurate tracking of hotel revenues and expenses, including customer tracking and market segmentation reports. Welcome guests during their arrival and departure, providing outstanding service to enhance their experience. Manage the registration process by inputting and retrieving information accurately, confirming guest details such as occupancy and room rates. Maintain confidentiality regarding all guest and hotel information. Exhibit meticulous attention to detail to ensure the security of guest room access. Handle guest requests, inquiries, and complaints efficiently, ensuring timely follow-up to maintain high guest satisfaction. Negotiate compromises in accordance with the “Make it Right” guidelines when necessary. Process cash and credit card transactions accurately, managing guest accounts upon checkout. Stay informed about all hotel features/services, room types, rates, layouts, special packages, and promotions. Follow safety policies and procedures, ensuring the well-being of team members during each shift and reporting any accidents or injuries promptly. Maintain a clean and organized work area, free from debris or obstacles that could hinder job performance. Perform other related duties as assigned. Qualifications: Proficient in accessing and accurately inputting information using a moderately complex computer system. Experience handling cash and credit transactions. General knowledge of local attractions and transportation options. Ensure efficient guest registration, checkout, and telephone service, adhering to brand standards. Capable of effectively interacting with both internal and external customers with tact and diplomacy to resolve conflicts. Ability to observe and respond to signs of emergency situations. Strong ability to build and maintain effective working relationships with associates and guests. Excellent command of the English language, both written and verbal. Strong multitasking and prioritization skills with a focus on customer service. Regular attendance and availability to work flexible schedules, including weekdays, evenings, weekends, and holidays, are essential. High standards of personal appearance and grooming; uniform and nametag must be worn at all times. Physical Demands: This position requires standing for a significant portion of the time, with some lifting as needed. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules, including holidays and weekends, and must attend all scheduled training sessions and meetings. Join Our Team! If you are detail-oriented, enjoy working in a dynamic environment, and are committed to providing exceptional guest service, we invite you to apply for the Night Auditor position. Be a key player in a team that values excellence, hospitality, and professional growth!

Property Description Lorien Hotel and Spa is a luxurious boutique hotel located in the heart of Old Town Alexandria, Virginia, offering a unique and exciting opportunity for job applicants looking to further their career in the hospitality industry. Our hotel is known for its elegant design, upscale amenities, and unparalleled guest service. As a team member, you will have the chance to work in a serene and tranquil environment, providing exceptional service to our discerning guests. With opportunities for career growth, professional development, and a supportive work culture, Lorien Hotel and Spa is the perfect place to advance your hospitality career. Join our team of dedicated professionals and be a part of creating unforgettable experiences for our valued guests. Apply now and take the next step in your hospitality journey with Lorien Hotel and Spa! #LorienHotel #AlexandriaJobs #HospitalityCareers #BoutiqueHotelJobs #TeamLorien Overview Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. Summary: Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued. Qualifications Prior cash handling experience necessary High school diploma or equivalent required 1-2 years of experience as a Night Auditor or in a similar role preferred Strong attention to detail and ability to multitask Excellent communication and problem-solving skills Read, write and speak English fluently Ability to work independently with minimal supervision Strong computer skills Ability to work flexible hours including overnights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Three Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: 12.50 - 13.00 hourly Responsibilities: Process additional administrative, bookkeeping. and accounting procedures as required Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Provide exceptional service to all hotel guests during their stay Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: High school diploma or equivalent required; some college preferred Overnight shift; requires flexible hours Computer proficiency is required; experience with accounting or reservation software is preferred Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Great communications. and excellent customer service skills are required About Company Our property's vision is to positively impact. We value relationships, reputation, and returns for all employees, not just owners. We offer great benefits, including: 401(k) Paid Birthday PTO Daily Pay Vision Health Medical

Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

* Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. * Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run. * File credit cards and completed reports. * Assist guests with general services and answer any general questions pertaining to such things as hotel services, shopping, dining and entertainment * Ensure PMS is backed up nightly. * Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures. * Balance accounts to zero as well as all restaurant credit card accounts. * Complete daily revenue report accurately. * Resolve guest complaints and situations that require immediate attention. * Other and all duties, projects, and tasks as assigned.

Summary: This position is responsible for ending the business day for the Property Management System and its modules. This includes preparing reports, auditing work of associates, and performing front desk duties. Essential Duties and Responsibilities: Other duties may be assigned. Audit desks clerk work for pricing and sales tax errors. Ensure that trial is in balance by the close of each shift. Prepare a summation of all house charges and all credit card vouchers accepted by the Lodge. The aggregate total is reconciled with the trial balance. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Have knowledge of lodge property, lodge staff and lodge services with hours of operation. Handle guest registration and room assignments, accommodating special requests whenever possible. Know cash handling procedures. Adheres to Lodge policies and procedures: Attends work on time as scheduled and leaves work at scheduled time unless other arrangements have been made. Follows Lodge grooming and dress standards. Minimizes safety hazards by following all safety rules and procedures. Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. Maintains a favorable working relationship with all other Lodge associates to foster and promote a cooperative and harmonious working climate. The Lodge functions seven (7) days a week, twenty-four (24) hours per day. All associates must realize this fact and be aware that it may be necessary to adjust their work schedule from an accustomed shift due to business demands.

Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Full-time Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Positions ranging from $13.50-$15.50 DOE plus benefits. Located in Las Cruces, NM. Working out of our Hilton Garden Inn. Essential Duties and Functions/Responsibilities/Tasks: Maintain high level of positive and professional approach with coworkers and guests. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Assign guests to their rooms before arrival, communicating the care that is taken to make their stay comfortable and safe. Respond to guest challenges and find the appropriate resolution in a timely and professional manner. Comply with safety and sanitation regulations and standards at all times Benefits: Part-time employees receive: Dental, Vision and 401k! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k! Requirements Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise. Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Salary Description $13.50-$15.50 Hourly