Hospital volunteer vs patient services assistant

The differences between hospital volunteers and patient services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-3 months to become both a hospital volunteer and a patient services assistant. Additionally, a patient services assistant has an average salary of $33,879, which is higher than the $32,383 average annual salary of a hospital volunteer.

The top three skills for a hospital volunteer include patients, direct patient care and emergency room. The most important skills for a patient services assistant are patients, customer service, and patient care.

Hospital volunteer vs patient services assistant overview

	Hospital Volunteer	Patient Services Assistant
Yearly salary	$32,383	$33,879
Hourly rate	$15.57	$16.29
Growth rate	9%	9%
Number of jobs	49,297	273,881
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 26%
Average age	42	42
Years of experience	3	3

Hospital volunteer vs patient services assistant salary

Hospital volunteers and patient services assistants have different pay scales, as shown below.

	Hospital Volunteer	Patient Services Assistant
Average salary	$32,383	$33,879
Salary range	Between $26,000 And $39,000	Between $24,000 And $46,000
Highest paying City	-	San Mateo, CA
Highest paying state	-	California
Best paying company	-	Adobe
Best paying industry	-	Government

Differences between hospital volunteer and patient services assistant education

There are a few differences between a hospital volunteer and a patient services assistant in terms of educational background:

	Hospital Volunteer	Patient Services Assistant
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 26%
Most common major	Biology	Nursing
Most common college	-	-

Hospital volunteer vs patient services assistant demographics

Here are the differences between hospital volunteers' and patient services assistants' demographics:

	Hospital Volunteer	Patient Services Assistant
Average age	42	42
Gender ratio	Male, 30.0% Female, 70.0%	Male, 18.2% Female, 81.8%
Race ratio	Black or African American, 14.9% Unknown, 5.2% Hispanic or Latino, 17.4% Asian, 7.8% White, 53.6% American Indian and Alaska Native, 1.0%	Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 17.9% Asian, 7.1% White, 58.8% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between hospital volunteer and patient services assistant duties and responsibilities

Hospital volunteer example responsibilities.

Lead and train junior sailors on general military training, including hazardous materials and safety clinical procedures.
Provide support to staff, patients and families in both the emergency department and pediatrics units.
Support patients with daily activities after surgery to enhance their hospital experience and aid their recovery using interpersonal skills
Answer telephones in maternity ward.
Work with topics of economics and government.
Prepare and present a variety of lessons in economics to second grade students as a guest speaker.

Patient services assistant example responsibilities.

Conduct and facilitate PCA lead group activities as scheduled
Assist patients with daily care needs such as ADL's, mobility assistance, nutritional support, and emotional support.
Assist the MD during clinic by taking vitals on patients, running EKG's, handling medication reviews/refills.
Perform food, bed and bath needs as well as colostomy and catheter care.
Experience with patents ranging from ambulatory to immobile, specializing in Alzheimer and dementia patients.
Assist PT/OT to provide therapy and cue's on how to ambulate during and after surgery.

Hospital volunteer vs patient services assistant skills

Common hospital volunteer skills

Patients, 63%
Direct Patient Care, 5%
Emergency Room, 4%
Front Desk, 4%
Surgery, 3%
Physical Therapy, 3%

Common patient services assistant skills

Patients, 38%
Customer Service, 9%
Patient Care, 9%
Vital Signs, 6%
CPR, 3%
Medical Terminology, 3%

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Healthcare Support Industry
Hospital Volunteer
Hospital Volunteer vs Patient Services Assistant

Updated January 8, 2025

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