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  • Customer Success Consultant, Arizona (Remote)

    Cengage 4.8company rating

    Arizona jobs

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value. What you'll do here: Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle. Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers. Develop and implement tailored success plans that align with customer goals and increase product usage. Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data. Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes. Conduct regular health checks to assess value realization and identify opportunities for growth. Analyze customer data to uncover risks, renewal challenges, and upsell opportunities. Skills you will need here: Proven ability to quickly learn and master new systems and applications. Excellent communication and presentation skills. Strong analytical skills with the ability to translate data into actionable insights. Ability to explain technical concepts in a clear, business-friendly manner. Skilled at managing and prioritizing multiple customer needs simultaneously. Preferred: Bachelor's degree preferred. 5+ years of experience in a Sales or Customer Success role. Experience in Educational Technology or Higher Education. Familiarity with the Higher Education landscape, including Learning Management Systems (LMS). Requirement to travel between 20-30% by both air and car Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD
    $67k-87.1k yearly Auto-Apply 9d ago
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  • Campaign Marketing Coordinator

    Arizona State University 4.0company rating

    Scottsdale, AZ jobs

    Job Profile: Administrative Operations Specialist 2 Job Family: Administrative Operations Time Type: Full time Max Pay - Depends on experience: $77,300.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records. Job Description: Do you thrive on structure and teamwork? Do you enjoy connecting workflow steps, supporting creative ideas through strong coordination, and making complex projects feel organized and manageable? Then keep reading below for this Campaign Marketing Coordinator opportunity! EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU. Want to know more about working at EdPlus? Click here! We are seeking a highly organized, detail-oriented, and collaborative Campaign Marketing Coordinator to join our Marketing team. Every day you will make a difference in the lives of others by supporting the execution of multi-channel marketing campaigns while also assisting social media and other marketing teams with campaign-related tactics, deliverables, and operational needs. You will play a critical role in ensuring that campaign operations run smoothly across teams. You will coordinate assets, track timelines, prepare documentation, and support handoffs across Creative Services, Content, Social, Paid Media, Email, Web, and other cross-functional partners. You will also assist with reporting, data pulls, presentation preparation, and general logistical support to ensure campaigns move forward efficiently and accurately. Your work will help ensure that campaigns launch successfully and support ASU Online's mission to expand access to high-quality education. Essential Duties: Support the planning and execution of marketing campaigns by coordinating timelines, deliverables, approvals, and task handoffs across partner teams. Assist with trafficking campaign assets, including copy, creative, social media content, email, web, and paid media materials, ensuring accuracy, version control, and on-time delivery. Provide executional support for social media and other marketing teams on campaign-related tactics. Track campaign progress in project management systems, flag potential risks or delays, and communicate updates proactively. Maintain organized records of assets, approvals, documentation, schedules, and timelines. Pull campaign performance data and assist with light data analysis, preparing summaries, reports, and presentations for review. Assist with meeting coordination, scheduling, and supporting cross-functional sessions such as brainstorms, reviews, or launch preparations. Provide general operational support during campaign launches, wrap-ups, and ongoing execution. Help ensure campaigns are coordinated, documented, and executed with accuracy and consistency. Collaborate with cross-functional partners to support seamless workflow transitions and maintain alignment across teams. Stay current on marketing trends, tools, and technologies, sharing insights that may enhance execution or efficiency. As appropriate, take on new responsibilities as campaign and marketing strategies evolve. Assume or coordinate other duties or projects as assigned or directed. NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale, Arizona. Desired Qualifications: Bachelor's degree or higher in a related field. Evidence of strong organizational skills with the ability to manage multiple projects simultaneously. Experience using project management tools such as Airtable, Jira, Asana, or similar platforms. Demonstrated strong attention to detail and ability to identify inconsistencies in copy, creative, data, or project documentation. Demonstrated comfort pulling and summarizing data from reporting platforms and dashboards; experience preparing basic presentations or recap documents. Demonstrated proactive communicator who keeps stakeholders informed and aligned. Demonstrated ability to work effectively in a fast-paced, collaborative environment across multiple teams. Demonstrated enthusiasm for higher education and mission-driven marketing work. NOTE: Please answer the following questions in your cover letter: Describe a project where you supported a marketing or communications effort across multiple stakeholders. What tools did you use to stay organized, and how did you help keep the project on track? Why are you interested in supporting marketing operations at EdPlus? Position Salary Range: $51,500 - $77,300 per year; DOE ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options. Healthcare Financial Security Retirement Family Resources Tuition Reduction (Eligible ASU Employee, their dependents and spouse.) Discounts Working Environment: Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy. EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.) Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position. Department Statement: EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability. EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold. EdPlus at ASU Driving Requirement: Driving is not required for this position. Location: Off-Campus: Scottsdale Funding: No Federal Funding Instructions to Apply: Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO: ************************************************************ To be considered, your application must include all of the following attachments: Cover letter Resume/CV Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit ************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at ***************************************************** You may request a hard copy of the report by contacting the ASU Police Department at ************. Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit ********************************* Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: A fingerprint check is not required for this position.
    $51.5k-77.3k yearly Auto-Apply 15d ago
  • Scholarship Coordinator

    ASU Foundation for A New American University 4.0company rating

    Tempe, AZ jobs

    The Scholarship Coordinator organizes activities in support of the Office of Scholarship Development and Administration within the Engagement and Outreach team. This position is responsible for assisting in the management and administration of private donor scholarships and all events and activities coordinated by the team. The coordinator will also prepare reports and correspondence for the team, ASUF leadership, scholarship recipients, and donors utilizing the Microsoft Office Suite and various database software products utilized by ASUF and ASU. The ideal candidate will have a thorough understanding of and experience with financial aid policies and procedures. This position works under the direction of the Director for Scholarship Development and Administration. What you'll do Manages and maintains a comprehensive, integrated database of scholarships administered through the ASU Foundation Office of Scholarship Development and Administration, and those managed in partnership with ASU Office of Financial Aid and Scholarship Services Administers ASU Foundation-managed portfolio of scholarship applications, processing annual updates of each application cycle Creating applications as new scholarship opportunities become available Promotes scholarship opportunities to appropriate students by marketing strategies and execute those strategies utilizing various communication channels Coordinates application process for various selection committees review, including Pre-screening applications to verify scholarship criteria are met Preparing and packaging applications to be sent to committees for review Posts and tracks scholarship awards in ASU Foundation scholarship systems and departmental databases Ensures the award process is completed in a timely manner General understanding of the student financial aid process, policies, and procedures; especially financial aid basics, and scholarship awarding, Monitors scholarship recipients' academic process to ensure compliance with scholarship criteria Prepares correspondence to students regarding scholarship status, including award letters, terms of agreement, and thank you letters Coordinates, prepares, and sends donor acknowledgement correspondence in accordance with communications schedule Communicates directly with university donors regarding their scholarships at ASU Establishes and maintain cooperative working relationships with students, staff, development teams, administrators, and community constituents Assists with the planning and implementation of events and activities related to the stewardship of scholarship donors Serves as a program liaison for student scholars though meetings, advising sessions, and events Assists in planning, executing, supporting, and participating in all Scholarship Advancement department events, including fall welcome breakfast, professional development days, and graduation brunch Other duties as assigned What you'll need Ability to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries and University business and confidential constituent and student information Exceptional interpersonal skills and the ability to interact effectively with academic leadership, faculty, prospects, donors, and/or volunteers in a wide range of roles Ability to conduct research, gather data, analyze information, and prepare effective, accurate, and timely reports and other documents to support organizational objectives Adept at navigating complex environments with evolving priorities Problem solver who can take initiative and set priorities while being flexible Proficiency with information technologies, including word processing, spreadsheets, and various database applications and software Responsible for maintaining a high level of decision-making and autonomy in relation to scholarship and program funding; programmatic events; and donor stewardship. Ability to work independently with student scholarship recipients, scholarship committee members, and donors Represent the ASU Foundation Scholarship Advancement Office through the management of scholarship review committees Provide guidance in following ASU and ASU Foundation scholarship awarding and ASU Foundation donor agreement parameters Analyze complex scholarship awarding parameters and adhere to ASU Foundation, ASU, state of Arizona, and Federal guidelines for scholarship awarding Ensures proper stewardship and recognition of donors in portfolio Relevant Experience Bachelor's degree and one (1) year of administrative/program coordinating experience; or any equivalent combination of project management and/or administrative experience that provides the required knowledge, skills and abilities. Preferred Education and Experience Experience in student financial assistance Experience working with persons of various backgrounds and ages Benefits Hybrid work schedule. We work from home two days a week! Comprehensive benefits package, including medical, dental, and vision insurance 401(k) plan with matching employer contribution 22 days of vacation time 11 holidays, including your birthday Parental leave Significant tuition reductions Professional development is highly valued at ASU Foundation, where employees are encouraged to look across the organization and nurture new areas of interest $30 bi-weekly cell phone reimbursement About ASU Foundation The ASU Foundation fosters partnerships between ASU and like-minded individuals, corporations and foundations who believe in ASU's mission and provide resources for ASU to manifest its charter into meaningful impact. These partnerships empower ASU to advance student access, serve our community, protect the planet, create equity in higher education and conduct research for the public good. At the ASU Foundation we value Character We prioritize character and integrity in every decision and action, establishing trust as the foundation of all that we do. Service We are dedicated to serving our students, donors, communities, and colleagues by fostering support and collaboration to ensure that our efforts are impactful. Innovation Innovation drives us to create meaningful opportunities and solutions, helping every member of our global community achieve meaningful outcomes. The ASU Foundation is an Equal Opportunity Employer Learn More:
    $40k-56k yearly est. Auto-Apply 8d ago
  • Project Manager, Digital Learning Innovation and Resource Development

    Arizona State University 4.0company rating

    Scottsdale, AZ jobs

    Job Profile: Administrative Operations Specialist 3 Non-Exempt Job Family: Administrative Operations Time Type: Part time Max Pay - Depends on experience: $30.00 USD Hourly Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records. : Position Salary Range: $27.84 - $30.00 per hour; DOE Job Description: Under the direction of the Director of Strategic Support and Resource Development, the Project Manager, Digital Learning Innovation and Resource Development supports Edson E+I by assisting in the development of innovative digital learning content, training materials, and scalable resources that strengthen both internal operations and external programming. This role contributes to creating replicable, accessible tools-including micro-learning modules, playbooks, processes, and digital toolkits-that enable E+I team members, university partners, and learners to engage effectively with entrepreneurial and innovation concepts. A significant portion of this role involves supporting the SPORTx initiative, including assisting with the creation and refinement of innovative digital educational content for student-athletes and helping to prepare materials for national replication. The Project Manager contributes to content development, organizes resources across multiple technology platforms, and works collaboratively with staff, partners, and learners to innovate, iterate, and improve materials. This is a part-time, short-term position with an anticipated end date of Summer of 2026 (approximately 10 pay periods from the hire date). The role is supported in whole or in part by grants or philanthropic funding and may be contingent upon the continued availability of funding. Essential Duties: Assists in the development, organization, and refinement of innovative digital learning content-including micro-modules, training materials, and digital toolkits-for both internal and external audiences. Supports the creation of programmatic resources (e.g., guides, templates, workflows) using tools such as Canva, SharePoint, Airtable, WorldLabs, and Articulate Rise. Contributes to the SPORTx digital learning initiative by supporting innovative content development for student-athletes, coordinating feedback from focus groups, assisting with multimedia production, and preparing resources for national deployment. Collaborates across the Edson E+I team to identify resource gaps and assist in designing innovative solutions that strengthen internal operations and external-facing programming. Helps translate newly developed resources into practice by supporting internal training efforts, preparing step-by-step materials, and assisting team members with tool onboarding. Assists with project coordination, including maintaining documentation, organizing materials, monitoring timelines, and supporting communication with stakeholders. Participates in and provides support for event facilitation (e.g., workshops, trainings, partner sessions) as needed. Supports other Edson E+I, ASU, or community/partner programs aligned with the mission of Edson E+I. Performs other duties as assigned. Desired Qualifications: Demonstrated personal accountability, strong work habits, and attention to detail. Evidence of effective written and verbal communication skills. Experience supporting content creation, product development, instructional design, or resource/tool development. Skill in establishing and maintaining effective working relationships across diverse teams. Ability to plan, implement, and assist in evaluating projects in a collaborative, iterative environment. Comfort learning new tools, technologies, and processes; openness to experimentation and improvement. Working Environment: A fast-paced entrepreneurial team that requires someone who can execute work independently while strategically collaborating with a diverse team. Work duties are performed in diverse settings, including ASU SkySong (Scottsdale), various event/program locations, and a remote work environment. Regular activities require the ability to quickly change priorities. Regular communication to perform essential duties. May require a flexible work schedule to accommodate events, projects, and initiatives. Department Statement: For the eleventh year in a row, ASU has been named the most innovative university in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all ten years the category has existed. ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. The J. Orin Edson Entrepreneurship + Innovation Institute supports connections and collaborations across ASU and its partner communities to make entrepreneurship accessible to everyone by providing material support and resources for entrepreneurship while advancing ASU's national and international reputation as an entrepreneurial institution of higher education. Edson E+I is a dynamic and fast-paced working environment with a team of interdisciplinary colleagues supporting an extensive suite of programs that provide outreach, engagement, and training opportunities to promote an inclusive and diverse entrepreneurial ecosystem and economic growth. Driving Requirement: Driving is not required for this position. Location: Off-Campus: Scottsdale Funding: No Federal Funding Instructions to Apply: Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO: ************************************************************ To be considered, your application must include all of the following attachments: Cover letter Resume/CV Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit ************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at ***************************************************** You may request a hard copy of the report by contacting the ASU Police Department at ************. Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit ********************************* Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
    $27.8-30 hourly Auto-Apply 2d ago
  • Online Navajo language tutor needed | ID1047936

    Language Trainers 3.7company rating

    Window Rock, AZ jobs

    Language Trainers is a successful language training company working with freelance teachers of 70 different languages in hundreds of towns and cities across the world. Students are either in-company or self-funded who need to learn a language at their office or their home for work, family or travel reasons. Founded in 2004, the company's motto is Any Language, Anytime, Anywhere! We are currently looking for an online Navajo language teacher for one of our clients in California (Pacific Time). Reference ID#1047936 Some details about the course: This gentleman would like to have one-to-one, ONLINE Navajo language lessons. Channel: via Zoom video-conference. Course length: 10-hour course (10 x 1-hour sessions). Student's current Navajo level is Beginner. Native English speaker. Classes should be held twice a week, either on Tuesday at 3pm, Wednesday at 3pm, or/and Friday at 2pm (Pacific Time). He would like to start as soon as possible. The teacher selected will work from home. Please note that you need to be available for a 30-minute trial session in any of the schedules listed above, as well as: • Be a native Navajo speaker or/and hold a teaching diploma or certificate • have experience as an online trainer/tutor • be available for tutoring in the schedule mentioned • have your own computer at home with webcam and a fast broadband connection Location of the classes and schedule could be flexible based on your and the client's availability. The hourly rate is negotiable depending on qualifications and experience. This is a freelance part-time position. Please only apply if you meet the above conditions. If you would like to join our growing team of language teachers, please submit your CV with references and tell us how soon you can start. We hope to hear from you soon!
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Salesforce Developer (Mid-Level)

    University of Arizona 4.5company rating

    Arizona jobs

    Salesforce Developer (Mid-Level) Posting Number req24986 Department Campus IT Services Department Website Link Location To Be Determined Address AZ USA Position Highlights The University of Arizona's Information Technology Services (UITS) is seeking a motivated and technically skilled mid‑level Salesforce Developer (Applications Development Programmer Analyst III) to join our CRM & Digital Experience team. This role will contribute to and occasionally lead the design, development, deployment and optimization of our Salesforce ecosystem, including our use of the Education Data Architecture to support student‑facing, academic, admission, retention, and alumni processes. The ideal candidate combines strong declarative development skills (Flows, Lightning Flow, LWC) with programmatic expertise (Apex, VF, API), has relevant Salesforce certifications, and experience in higher‑education environments. This role supports the University of Arizona Global Campus (UAGC). UAGC is a fully online university within the University of Arizona, dedicated to providing high‑quality, accessible, and career‑relevant education for adult and non‑traditional learners. UAGC serves a broad student population across the globe and is deeply committed to supporting learner success through innovative digital experiences, exceptional student services, and data‑driven support throughout the lifecycle. As part of UAGC's digital‑first strategy, the CRM & Digital Experience team plays a critical role in designing and delivering student‑centered technology that enhances recruitment, admissions, advising, student engagement, and student progression. UAGC leverages Salesforce as its primary engagement and service platform, enabling personalized, efficient, and data‑driven interactions throughout the student lifecycle. This is a hybrid/remote position, and candidates must reside in Arizona. Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here. Duties & Responsibilities * Translate higher‑education business needs into scalable solutions within Salesforce (Sales, Service, Education, Experience, Marketing Clouds). * Build advanced Salesforce Flows, Flow Orchestration, and declarative automation at scale. * Develop Apex classes, triggers, Lightning Web Components (LWC), SOQL/SOSL. * Manage integrations using REST/SOAP APIs, middleware, and ETL tools. * Configure Salesforce objects, security, validation rules, and page layouts. * Participate in DevOps/CI‑CD processes, code branching, and release management. * Collaborate with product owners and business SMEs across the student lifecycle admission, student services, academic operations. * Troubleshoot issues, perform root‑cause analysis, and optimize performance adhering to best practices. * Ensure alignment with data governance, privacy, and institutional standards. Knowledge, Skills, Abilities * Knowledge of Salesforce automation concepts and best practices. * Skill in designing, developing, and supporting Salesforce solutions (e.g., Apex, LWC, SOQL/SOSL, integrations) within a DevOps/CI/CD framework. * Knowledge of reporting/analytics tools (e.g., CRM Analytics and Tableau) and translating data into actionable insights. * Knowledge of higher education enterprise systems (e.g., SIS, LMS) and workflows supporting enrollment and retention. * Skill in providing information technology related customer service to users having varying levels of technical expertise. * Skill in writing technical documentation. * Ability to manage multiple concurrent projects. * Ability to work independently and as part of a team. * Ability to communicate effectively verbally and in writing. This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve. Minimum Qualifications Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). AND 5 years Salesforce development experience which includes at least 2 years of experience with Service Cloud, Sales Cloud, Education Data Architecture. Preferred Qualifications * Salesforce Platform Developer I certification, Salesforce Platform Developer II certification. * Experience with Education Cloud, Experience Cloud, and Marketing Cloud. * Middleware experience using modern middleware tools such as MuleSoft, Boomi, and Jitterbit. * Experience with full SDLC processes and agile methodologies. FLSA Exempt Full Time/Part Time Full Time Number of Hours Worked per Week 40 Job FTE 1.0 Work Calendar Fiscal Job Category Information Technology Benefits Eligible Yes - Full Benefits Rate of Pay $86,870 - $112,932 Compensation Type salary at 1.0 full-time equivalency (FTE) Grade 11 Compensation Guidance The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. Career Stream and Level PC3 Job Family Applications Development Job Function Information Technology Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department) Number of Vacancies 1 Target Hire Date Expected End Date Contact Information for Candidates ********************* Open Date 1/27/2026 Open Until Filled Yes Documents Needed to Apply Resume and Cover Letter Special Instructions to Applicant Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at ********************.
    $86.9k-112.9k yearly Easy Apply 3d ago
  • EdPlus Enrollment Coach Lead

    Arizona State University 4.0company rating

    Scottsdale, AZ jobs

    Job Profile: Outreach/Recruitment Manager 2 Job Family: Student Recruitment and Admission Time Type: Full time Max Pay - Depends on experience: $77,500.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Description: Are you passionate about helping students in higher education and ready to lead with purpose? Do you excel at communicating, strategizing, and inspiring others? Then check out the EdPlus Enrollment Coach Lead position below! EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU. Want to know more about working at EdPlus? Click here! We're seeking a driven, people-oriented Enrollment Coach Lead to support both graduate and undergraduate students as part of our Enrollment Center team. Every day you'll make a difference in the lives of others by assisting students through the admissions process and working collaboratively with other departments to best support learners. You will be an empathetic communicator and problem solver who motivates others to achieve their educational goals. Essential Duties: Provide strong, results-oriented leadership that motivates, engages, and inspires the support and commitment of others. Train, develop, and manage a team of Enrollment Coaches using a collaborative, persuasive leadership style. Coordinate and drive the implementation of recruitment plans for graduate and undergraduate prospective students. Develop and provide resources that enable others to provide the best, most accurate information and direction to prospective students. Analyze data to improve student enrollment experience and team performance outcomes. Work with a high degree of accuracy while managing a variety of activities subject to tight deadlines and potentially conflicting priorities. Partner with ASU academic units and services to work through challenges and solve unique roadblocks. Take a proactive approach through challenging the status quo by recommending new and innovative procedures with student success in mind. Assume or coordinate other duties or projects as assigned or directed. Desired Qualifications: Evidence of a bachelor's degree or higher in a related field. Demonstrated strong sense of urgency and passionate about helping others achieve their education goals. Evidence of excellent communication skills with the ability to handle complex issues, resolve conflicts and de-escalate when appropriate. Demonstrated ability to navigate with change and pivot quickly to create a successful working atmosphere supporting others. Demonstrated self-discipline and self-direction, with a proven track record of achieving results in a customer-centric environment while also taking pride in finding innovative ways to increase efficiencies. Experience using Salesforce. Demonstrated high degree of emotional intelligence and knowledge of the challenges faced by current and prospective students entering higher education (e.g., first generation, returning adults, financially constrained). Demonstrated ability to coach and train staff on complex or technical processes and policies. Salary and Benefits: $66,200 - $77,500 per year; DOE The target salary for this position is $70,000 per year. ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options. Healthcare Financial Security Retirement Family Resources Tuition Reduction (Eligible ASU Employee, their dependents and spouse.) Discounts Working Environment: EdPlus at ASU is located at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy. EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. Applicant must be eligible to work in the United States; EdPlus at ASU will not be a sponsor for this position. Department Statement: EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the university charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability. EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold. EdPlus at ASU Driving Requirement: Driving is not required for this position. Location: Off-Campus: Scottsdale Funding: No Federal Funding Instructions to Apply: Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO: ************************************************************ To be considered, your application must include all of the following attachments: Cover letter Resume/CV Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit ************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at ***************************************************** You may request a hard copy of the report by contacting the ASU Police Department at ************. Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit ********************************* Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
    $66.2k-77.5k yearly Auto-Apply 2d ago
  • Remote Student Finance Representative

    Stratatech Education Group 4.0company rating

    Phoenix, AZ jobs

    Student Finance Representative - Help Students Fund Their Future Are you passionate about helping people take the first step toward a better life? As a Student Finance Representative, you'll be the guide who helps students understand their financial aid options and start their journey in skilled trades education. What You'll Do: Interview and advise students and families on financial aid programs Walk applicants through FAFSA, aid applications, and eligibility Review and award aid in compliance with federal, state, and school policies Provide friendly, knowledgeable support in person, by phone, and online Stay up to date on regulations and partner closely with Admissions Deliver top-notch service and be a key part of each student's success story Attend and celebrate student achievements at graduation ceremonies What You Need: Associate degree preferred 2+ years in financial aid, customer service, or a related field Strong communication, organization, and people skills A positive attitude and a passion for student success Why You'll Love It: Medical, dental, vision (free options available) 12 paid holidays + your birthday off PTO, 401(k) match, tuition reimbursement Headspace, wellness programs, pet insurance, and more Our Core Values: We are Challenging and Fun, Creating an Incredible Work Environment, full of Genuine People, and always a Force For Good. If you're ready to change lives while building a rewarding career, apply now and start making an impact.
    $25k-34k yearly est. 60d+ ago
  • 6th-12th Grade Functional Academic Teacher - Online Campus

    Arizona Autism Charter Schools, Inc. 3.7company rating

    Phoenix, AZ jobs

    Functional Academic Teacher - Online Campus (K-12th grade) Although this is a remote position, candidates must reside in Arizona and be able to come onsite to our Phoenix Online Campus Office two times per month for meetings and professional development. The Functional Academic Teacher will serve grades 6th-12th grade students with Individualized Education Plans (IEPs) in a fully online environment, managing a caseload of up to 25 students. This position requires teaching across elective subjects (Life Skills, Career Exploration, and Social-Emotional Learning) while delivering specially designed instruction to students significantly below grade level, including those with limited verbal communication, who may use Augmentative and Alternative Communication (AAC) devices. The teacher will foster academic, social, and life skills growth through individualized support, structured teaching strategies, and strong collaboration with families, support staff, and related service providers. Key Responsibilities Instruction & Lesson Planning ● Provide engaging, standards-aligned instruction in Life Skills, Career Explorations, and Social-Emotional Learning tailored to each student's IEP goals. ● Plan weekly lessons using AZACS-approved curriculum resources, incorporating accommodations, modifications, and multi-modal teaching strategies. ● Adapt and modify materials to meet individual learning and communication needs. ● Implement structured teaching strategies to support attention, independence, and functional skill development. Student Support & Communication ● Maintain ongoing communication with parents/guardians to update them on progress, goals, and strategies. ● Support AAC users by embedding communication opportunities in all instructional activities. ● Celebrate student achievements and progress, fostering a positive, supportive learning environment. ● Ensure regular engagement of students in the online classroom, monitoring attendance and participation. Data & IEP Responsibilities ● Develop, review, and implement Individualized Education Plans (IEPs) in compliance with state and federal guidelines. ● Collect, analyze, and report student performance data monthly to inform instructional decisions. ● Meet with students to complete transition-related activities to create a transition plan for their IEP meeting. ● Attend and actively participate in all IEP meetings, multidisciplinary team meetings, and professional learning sessions. ● Maintain accurate documentation of student progress, services, and instructional supports. Collaboration & Professionalism ● Collaborate with related service providers and the Functional Academic staff to support student needs. ● Provide clear communication and constructive feedback to support staff assigned to your students. ● Participate in professional development to maintain current knowledge of special education best practices and online teaching strategies. Desired Qualifications: Experience managing and teaching a caseload of students with disabilities in a classroom learning environment At least 3 years of experience working with students with moderate to severe disabilities Experience and training in Applied Behavior Analysis (ABA) preferred Required: Must be an Arizona Resident Arizona IVP Fingerprint clearance card Valid Special Education Teaching Certification Bachelor's Degree or higher Benefits: Work remotely in your own home Competitive pay based on experience Eligible to participate in benefits including medical, dental, vision, short-term disability, critical care, hospitalization, scheduled accident coverage, voluntary supplemental life, and pet insurance Tuition reimbursement after 6 months of employment 80 hours of Paid Time Off and Paid Federal Holidays Paid fall, winter, and spring breaks Group Life Insurance and Employee Assistance Program 401K with a company match Complementary access to Calm Health for you and up to 5 of your loved ones Great professional development and advancement opportunities ADA AND OTHER REQUIREMENTS: Positions in this class require: stooping, crouching, reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned. Arizona Autism Charter Schools, Inc. is an Equal Employment Opportunity Employer in compliance with Title VI of the Civil Rights Act of 1964, Civil Rights Act Title VII of 1972, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990. Arizona Autism Charter Schools, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, disability or age in employment or in any of its educational programs or in the provisions of benefits and services to students.
    $33k-44k yearly est. 2d ago
  • Registrar Support Services Specialist | Full-Time | Remote

    Pima Medical Institute 4.2company rating

    Tucson, AZ jobs

    The Registrar Services Support Specialist is a corporate support leader reporting directly to the Registrar Manager and provides centralized, high-quality support to the Registrar Manager and campus registrar teams across multiple locations. This position ensures continuity of registrar operations, delivers responsive technical and procedural assistance, and supports data, training, and compliance-related functions, especially those related to Registrars as keepers of the record. As part of the Registrar's Office, this position helps uphold the integrity of student academic records, enforces institutional policies, and delivers exceptional service across the campus network. Interested in this career growth opportunity? Support registrar operations across PMI campuses as primary backup for student records and services. Lead training, develop resources, manage reporting, and drive process improvements. This position is remote; however, the employee must live within 25 miles of a campus or home office. ESSENTIAL FUNCTIONS: * Serve as the primary backup for campus Registrars across 17 locations. Maintain seamless continuity for student records and services during staff absences, vacancies, or peak times. * Maintain knowledge of institutional policies. Identify and develop process improvement recommendations to align with best practices and regulations. * Serve as the Registrar Manager's designee on institutional committees, project implementation teams, and cross-departmental initiatives as needed. Represent the registrar function with professionalism and a strong understanding of policy and operational impact. * Provide onboarding and training for new registrar hires in person and remotely. * Develop, implement, and maintain training materials, guides, checklists, videos, presentations, and other resources under the direction of Registrar Manager. * Run routine and ad hoc reports related to student records, institutional compliance, and KPIs. Spot audit data accuracy, review outcomes, and communicate insights to Registrar Manager and other personnel. * Respond to and resolve inquiries through the Registrar's help desk, providing accurate and timely support for staff and students. * Conduct research assignments to support policy, compliance, and process improvement initiatives, summarize findings, and make recommendations to the Registrar Manager. * Deliver high-quality, student-focused customer service that emphasizes accessibility, professionalism, and accuracy across all interactions. * Manage official transcript and diploma request clearance or distribution via Parchment, ensuring secure, accurate, and timely fulfillment, as needed. * Assist staff and students with access to academic systems, including resetting log-in credentials and resolving access-related issues, as needed. * Support the Regulatory department on special projects, including compiling data and performing document retrieval requests during site visits, as needed. * This role requires occasional travel to other campuses, company events, client meetings, and industry conferences. * Additional duties may be assigned. SUPERVISORY DUTIES: * Provide training and professional development for team members. * Assign and monitor workloads to ensure efficient operations. * Foster a collaborative and service-oriented work environment CORE COMPETENCIES: * Attention to Detail * Compliance & Regulatory Knowledge * Training & Development * Data Management & Reporting * Communication & Collaboration * Operational & Administrative Support * Problem Solving & Adaptability MINIMUM QUALIFICATIONS: * Associate degree from an accredited higher education institution. A minimum of five (5) years in a Registrar's Office or academic records management role. * Strong knowledge of student records policies, FERPA regulations, transcript processing platforms, and student information systems. * Excellent interpersonal, communication, and problem-solving abilities. Skilled at serving students, staff, and faculty with professionalism and tact. * Proficiency in Anthology/ Campus Nexus preferred. Proficient in MS Office (especially Excel), Google Suite, and comfortable learning and using student information systems and help desk platforms. * Highly organized, detail-oriented, and capable of managing multiple priorities. * Able to work independently and assume responsibility for assigned tasks with minimal supervision. * Willing and able to adjust priorities quickly and support various departments and campus needs as required. * This role requires travel to campuses or corporate offices. Must live within 25 miles of a campus or home office. * An equivalent combination of education, training, and experience may be considered. PREFERRED QUALIFICATIONS: * Bachelor's degree in Education, Business Administration, Accounting, or a related field preferred. * Experience creating training guides or conducting staff training. * Understanding of accreditation and regulatory requirements related to student records. * Strong collaborative mindset and experience working across departments and campuses. REQUIRED LICENSES, CERTIFICATIONS, OR REGISTRATIONS: * None COMPENSATION & BENEFITS: * Hiring Range - Salary - $64,490 to $80,610 Pima Medical Institute provides comprehensive support for your well-being and future, with generous medical and health benefits, 401 (k) retirement planning, company shares, tuition reimbursement for continued education, and an employee assistance program designed to support you both professionally and personally. #hide#
    $64.5k-80.6k yearly 57d ago
  • Director, Strategic Planning & Analysis - (Open to Remote)

    Reinsurance Group of America 4.7company rating

    Arizona jobs

    You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. Overview The Director, Strategic Planning & Analysis is a senior individual contributor responsible for delivering high-impact financial analysis, modeling, and executive-ready insights to support enterprise-level decision making. This role partners closely with senior leaders across Finance, Strategy, Capital, Tax, and the Business to translate complex financial data into clear, compelling narratives that inform strategy, resource allocation, and long-term planning. Success is defined by clarity of analysis, strength of financial modeling, clarity of executive communication, and the ability to influence outcomes through insight and presentation. What You Will Do Strategic Financial Modeling & Analysis * Build, maintain, and enhance models to support strategic planning, scenario analysis, capital allocation, and long-range forecasting. * Develop integrated views across financial, capital, and tax planning to assess trade-offs, risks, and growth opportunities. * Partner with Finance and Strategy stakeholders to continuously improve modeling methodologies, assumptions, and data integrity. Forecasting, Planning & Decision Support * Play a critical role in the annual planning and re-forecasting processes, working cross-functionally to align assumptions and outputs. * Evaluate alternative scenarios and sensitivities, clearly articulating implications for senior leadership. * Drive continuous improvement in forecasting tools, processes, and data visualization. Executive Communication & Storytelling * Translate complex analyses into concise, executive-ready presentation materials (PowerPoint decks, dashboards, and visualizations). * Present insights and recommendations to senior leadership, including C-suite stakeholders, in a clear, confident, and business-oriented manner. * Develop narratives that connect financial outcomes to strategic objectives, market dynamics, and enterprise priorities. Market & Industry Insight * Monitor financial markets, industry trends, and competitive dynamics within the insurance and reinsurance landscape, both domestically and globally. * Provide thought leadership on business performance drivers, emerging risks, and strategic opportunities. Special Projects & Strategic Initiatives * Lead and support ad-hoc strategic initiatives requiring deep analytical rigor, cross-functional coordination, and executive engagement. * Act as a trusted thought partner to senior leaders on complex or ambiguous business questions. Candidate Requirements * Bachelor's degree in Business, Finance, Economics, or a related discipline. * Minimum of 8 years of experience in financial analysis, strategic planning, insurance capital forecasting, or related fields. * Demonstrated expertise in building and interpreting complex financial models for senior decision makers. * Advanced proficiency in Excel and PowerPoint, with strong capabilities in data visualization and executive presentation development. * Strong business acumen and understanding of enterprise-level financial drivers. Preferred Qualifications * CPA, FSA, ASA, or other relevant professional designations. * 8 or more years of experience in finance, actuarial or related fields * Insurance or reinsurance industry experience. * Experience working with enterprise forecasting platforms and planning tools. Core Competencies * Exceptional analytical and problem-solving skills. * Ability to synthesize large volumes of information into clear insights and recommendations. * Executive-level communication skills, both written and verbal. * Strong stakeholder management skills and ability to influence without authority. * Comfort operating under tight deadlines and in high-visibility environments. * Proven ability to work independently while collaborating effectively across functions. #LI-DL1 #LI-HYBRID What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you. Compensation Range: $104,350.00 - $155,350.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.
    $104.4k-155.4k yearly 8d ago
  • Veteran and Financial Aid Assistant (Remote/Work-Study/PT)

    Bryan College 3.8company rating

    Tempe, AZ jobs

    We believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. The Veteran and Financial aid assistant will participate in this vision by working closely with the Veterans Coordinator and the Department of Financial Aid in order to help engage and maintain both new and existing veteran students within the university. This position is available for all veteran students to apply for and is on an approved contract basis by the VA. Applicants do not need to be a student of Bryan University in order to apply. Pay Applicable State Minimum Wage (paid by the VA) The worksite supervisor will monitor timecards to help budget hours and report to VA for payment Performance Outcomes Student Success: Veteran student inquiries are answered with the highest level of professionalism and excellence. Veteran students are provided with general information about their eligibility and responsibilities as it pertains to veteran's benefits and financial aid programs Staff: Employee excellence is achieved through inspiring others with professionalism, effort, and results-centered trust. Effective use of collaboration within the department as well as interdepartmentally. Administrative: Veteran student files are accurately maintained and up-to-date. Clear, well-written communication with applicants, inter- and intra-departmentally. Timely attendance and adherence to company policies Organizational: Interdepartmental activities are effectively coordinated through collaboration with peers and associates. Appropriate confidentiality is maintained when working with students, instructors, and administrative staff. All federal, state, accreditation, and institutional regulations, policy, and procedures are met. General Duties Working closely with the admissions department to answer veteran student questions Assist veteran students in applying for Veteran's benefits and Title IV funding (FAFSA) Interfacing with potential veteran students via email, phone, and/or instant messaging to respond to inquiries Inform and advise veteran students in regards to their eligibility and responsibilities as it pertains to veteran's benefits and financial aid programs Assist in establishing and maintaining veteran student files Assist in reviewing veteran student enrollments for compliance Input of veteran student information and documentation into information management systems, including the student file system and VAOnce Outreach to veteran students to obtain any required documentation Assist in review of institutional veterans' grants with Business Office Assist with debt management remittance Assisting veteran students with tuition breakdowns Other general office/clerical duties and responsibilities as assigned. Physical Demands/Work Environment Ability to work in a virtual environment using advanced software technology Ability to sit for 6-8 hours Ability to work up 25 hours per week Minimum Qualifications You must be a current/active college student, using VA education benefits, at an educational institution. You must be enrolled in college at least ¾ time You must reside in the State of Arizona and live within a reasonable traveling distance from Bryan University located in Tempe, AZ Will be required to complete the VA form 22-8691 after the position is offered and be approved before starting Proficient in MS Office Programs, including Excel Strong interpersonal, communication, and writing skills Strong critical thinking and problem-solving skills Ability to manage multiple tasks in a collaborative environment
    $40k-46k yearly est. Auto-Apply 60d+ ago
  • Learner Success Advocate

    Penn Foster Group 3.5company rating

    Chandler, AZ jobs

    Penn Foster Group's Learner Success Advocates leverage point-of-need digital support tools to shepherd high school, career, and college learners through their personalized learning experience. With a focus on driving persistence and program completion, Learner Success Advocates foster a support environment that allows learners to realize their employability, career, and life goals through accessible, affordable, and self-paced learning opportunities. Salary: $20/hr Essential Job Functions: Perform all duties in full support of Penn Foster Group's Purpose, Promise, and Principles, understanding that the positive and effective execution of these duties is instrumental to the success and experience of our learners. Promote a frictionless “one-stop,” delightful, personalized, and supportive experience for learners, driving improvement in measured learner progression, completion outcomes, and satisfaction metrics. Leverage omni-channel and multi-channel support tools and technologies to perform inbound and outbound digital and telecommunications with learners and their guardians according to defined service level agreements. Conduct data-driven interventions and motivation outreach to support, guide, and empower at-risk learners through their learning experience, continually building learner confidence and the development of skills necessary to be advocates for themselves. Collaborate with the Education team to advise learners on program or course selections, motivate, and coach learners to help them achieve their career goals. Assist learners with scheduling instructional and tutoring appointments and navigating self-help resources, such as the learning management system, library, and learning resource center. Establish and grow effective working relationships with other learner support teams to provide a seamless, timely support experience. Strive for first contact resolution and attempt to de-escalate and resolve challenges impacting the learner's ability to progress. Provide feedback to the Penn Foster Group regarding opportunities to improve the learner experience and serve as a catalyst for support experience improvement. Perform accurate and timely data entry updates to learner profiles in enterprise systems. Manage multi-brand and cross-vertical learner caseloads as needed. Perform other duties as assigned. Knowledge, Skills, Abilities: Education: Associates Degree or equivalent experience. *proof of High School Diploma or Equivalent is required* Experience: 2-3 years of work experience required. 1-3 years of digital customer service experience preferred. Computer Skills: Must be able to perform 8 hours of computer work per day. Experience with inbound and outbound digital and/or phone support. Adept at learning new technologies. Proficient with Microsoft Office. Five9 call center skills preferred. Experience with Ada chatbot and Microsoft Dynamics preferred. Other Requirements: Ability to multi-task and work efficiently. Excellent verbal and written communication skills. Acute active listening skills. Demonstrates empathy, respect, and awareness of the needs of our learners. Must report to the office (Chandler, AZ) at least two days per week. When working from home, access to consistent, adequate internet connectivity is required. Please note that a technical assessment will be required as part of our hiring process. This assessment must be completed before being considered for an interview. About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that's prepared for the future job market. Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse - in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization - from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in. What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.
    $20 hourly 18d ago
  • Student Services Manager (Outreach and Recruitment)

    Maricopa Community Colleges District 4.3company rating

    Scottsdale, AZ jobs

    The Student Services Manager is a key leader of the college's Outreach and Recruitment team, responsible for planning, implementing, and managing comprehensive student services and recruitment initiatives. This role oversees all efforts to engage prospective students from initial contact through enrollment and onboarding. Supporting the college's Strategic Enrollment Management (SEM) goals. The manager leads and supervises staff including all hiring, onboarding, evaluating, supervising of both the recruitment staff as well as the navigators and call center. The manager is responsible for excellent customer service, communication strategies, and recruitment programs. They direct work related to CRM systems, use data to guide outreach strategies, and prepare reports to support enrollment growth and student success. Additionally, the position coordinates campus tours, onboarding events, and community outreach, ensuring consistent communication with prospective students. The manager also represents the college at major events and participates in strategic planning and committee work to advance institutional goals. To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs. Please read the "How to Apply" section to avoid incomplete application materials. Essential Functions 30% - Manage the comprehensive Outreach and Recruitment department. Plan, organize, supervise, and evaluate the work of full-time and part-time staff, including recruiters, call center staff, and enrollment navigators. Oversee customer service operations, communication strategies, and recruitment programs. Coordinate and oversee outbound communication campaigns and ensure consistent follow-up with prospective students via phone, email, online chat, and text. 20% - Plan, coordinate, and implement prospect tracking using CRM systems. Collect, analyze, and report data to assess program effectiveness and inform outreach strategies. Apply data-driven decision-making to identify and analyze enrollment trends and support Strategic Enrollment Management (SEM) goals. Ensure the effective use of technology to document work, track progress, and enhance efficiency. 20% - Plan, develop and manage the department budget. Monitor operational compliance with policies and regulations and implement policies, goals and guidelines. 15% - Plan and deliver workshops, information sessions, and campus tours for prospective students. Coordinate onboarding events and community outreach activities. Develop marketing materials, recruitment collateral, and presentations to promote enrollment and student engagement. 10% - Participate in division, college, and district-wide events and initiatives such as orientation, graduation, Open House events, and school outreach. Actively engage in college and district strategic planning efforts and serve on committees that advance institutional goals. 5% - Perform other related duties as assigned.
    $26k-32k yearly est. 10d ago
  • EDU - Healthcare Full-time Faculty

    Bryan College 3.8company rating

    Tempe, AZ jobs

    Full-Time Faculty: Healthcare Instructor Job Description At Bryan University we believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. We know that online learning is the best option for students looking to transform their lives. We offer career-focused degree programs that empower Bryan University graduates with the knowledge and practical skills that lead directly to professional careers. The mission of the Instructor is to empower our students-our customers-with the essential knowledge and career-ready skills necessary to secure entry-level employment and achieve career longevity in their chosen field of study. We are dedicated to providing an exceptional online learning experience that liberates the innate greatness within each student. Visit ****************************************** to learn more about what makes us stand apart. This is a remote, work-from-home position. We will consider applicants that reside in the following states: Alabama, Arizona, Georgia, Florida, Idaho, Indiana, Maryland, Missouri, Montana, Nevada, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Utah. Bryan University has been recognized as one of the Top Companies to Work for in Arizona for the past 7 years in a row! Position Summary of the Healthcare Faculty The Full-Time Healthcare Faculty provides a high-quality, engaging, and supportive educational experience in our fully online, fast-paced (8-week) degree programs. The ideal candidate will possess recent, relevant industry experience in a Health Information Management (HIM), health information related certifications and a passion for teaching adult learners in a virtual environment. This role is crucial for driving student success through substantive, timely feedback, proactive student outreach and engagement, and maintaining academic rigor consistent with program learning outcomes and industry standards. Qualifications Academic and Experiential Requirements Master's Degree in Healthcare Administration, Health Informatics, Public Health, or a related field required. A minimum of three (3) years of recent, practical experience in Health Information, Coding, Revenue Cycle or Public Health experience required. RHIA/RHIT certification required. Professional and Pedagogical Preferences Relevant industry certifications such as CCS, CCS-P, COC, CAHIMS, CPHIMS, or CHES are preferred. Deep knowledge of the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) accreditation process, Standards, and curriculum requirements is highly preferred. Strong preference for experience in curriculum development including building, revising, and managing course content for associate and bachelor-level courses. Familiarity with the American Health Information Management Association (AHIMA) domains and core competencies for both the Registered Health Information Technician (RHIT) and Registered Health Information Administrator (RHIA) certifications is preferred. Previous experience teaching online using a learning management system (LMS) such as Canvas, especially in an accelerated format, is highly preferred. Familiarity with industry-standard software and tools, including Electronic Health Record (EHR) simulators (e.g., EHRgo), encoder technology (e.g., Solventum), MS Office, Google suite, and synchronous platforms like Zoom is preferred. A demonstrated ability to inspire students to a high level of achievement, coupled with sensitivity to the needs and requirements of adult learners. Exceptional written and verbal English language communication skills are required. Institutional ResponsibilitiesSchool and Policy Adherence Maintain a thorough knowledge and understanding of all school policies, diligently participating in their implementation and enforcement. Be committed to interdepartmental cooperation and collaboration with administration and fellow faculty. Actively participate in required non-instructional projects as business needs necessitate. Maintain a safe and secure learning environment for all students, faculty, and staff. Administrative Duties Comply with all Faculty Handbook policies and procedures. Accurately maintain and submit up-to-date records of student academic performance, attendance, and engagement metrics. Submit final student grades and all required reports on-time per institutional policy. Actively participate in and contribute to departmental and institutional meetings, training programs, and professional development activities as required. Maintain flexibility in fulfilling the instructional and administrative needs of the school and department. Complete other duties as assigned. Professionalism and Compliance Remain current with pedagogical best practices and industry developments within the area of instructional responsibility. Maintain professional dress and demeanor, abiding by company policies for a virtual/remote work environment. Uphold the highest standard of confidentiality when handling student records, faculty discussions, and administrative information (adhering to FERPA, etc.). Strictly abide by all federal, state, and School and Program accreditation/compliance (i.e., NWCCU, CAHIIM) rules and regulations. Regularly engage in professional growth activities and provide required documentation. Maintain current licensure or certification required to be legally employed as an instructor, providing copies to the school. Treat students with fairness, respect, impartiality, and objectivity. Instructional DutiesOnline Classroom Management and Engagement Maintain firm, fair, and consistent class control and adherence to institutional policies. Proactively conduct student outreach to increase engagement and provide support, particularly for at-risk learners. Facilitate asynchronous classes and synchronous live sessions (via Zoom or similar platform) during the class to enhance learning and foster community. Provide timely, substantive, and constructive feedback on quizzes, tests, homework, and projects to guide student learning. Regularly review academic progress with students well in advance of the end of the 8-week course to ensure success. Meet or exceed institutional goals for overall student retention and student attendance/engagement. Ensure that all learning activities, assignments, and examination items are directly based upon and cover all approved Course Outcomes and AHIMA/CAHIIM competencies. Instructional Presentation and Delivery Present enthusiastic, well-prepared, organized, and clear online lectures and activities consistent with the course syllabus and institutional standards. Utilize a variety of learning modalities and support materials appropriate for an asynchronous and synchronous online environment (e.g., interactive simulations, multimedia, discussion forums, case studies) to facilitate the learning process. Continually promote the development and effective use of 21st-century skills such as critical thinking, analytical reasoning, communication, and problem-solving, relating all material to the contemporary workplace. Provide the opportunity for individual tutoring and remediation during scheduled office hours and 1:1 meetings to provide an excellent student experience. Maintain a minimum overall customer satisfaction rating in alignment with school objectives. Physical Demands, Requirements, and PreferencesPhysical Demands (Remote Work Environment) The position is a remote, work-from-home position that primarily involves sedentary work and requires the following abilities: The ability to operate a computer and its peripheral equipment (keyboard, mouse, webcam, microphone, etc.) for extended periods. The ability to effectively communicate verbally and in writing with students, faculty, and staff via email, phone, and synchronous video platforms. The ability to use and troubleshoot instructional aides and software, including the Learning Management System (LMS), video conferencing tools (Zoom), and institutional databases. Reasonable accommodations will be made in support of individual instructors' needs. Bryan University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.
    $48k-59k yearly est. Auto-Apply 60d+ ago
  • Qualifying Specialist- Online Division- Grand Canyon University - Phoenix, AZ

    Grand Canyon Education 4.1company rating

    Phoenix, AZ jobs

    Come Grow With Us *Remote work but must reside within Phoenix Metro Area* Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families, and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Grand Canyon Education is currently seeking a talented, energetic Qualifying Specialist for our enrollment. As a Qualifying Specialist, you are the first point of contact for prospective student inquiries regarding their interest in achieving a college education. What you will do: Respond to prospective new student inquiries via outbound phone calls. Discuss prospective students' background, goals, and objectives to determine fit with GCU's academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Demonstrate effective interpersonal skills during all transactions. What you will need: A passion for assisting others in realizing their goals through higher education High level of integrity and commitment to compliance with regulatory rules. Enjoys a fast-paced, dynamic work environment Excellent interpersonal and communication skills Strong computer skills with the ability to toggle between multiple software programs. Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement, and Mission of Grand Canyon University. Why work at GCE: A career where your work makes a difference in students' lives. Opportunity to work from home Ongoing professional development and growth. Outstanding benefits and work perks. Generous PTO starting at 20 business days per year, 11.5 paid Holidays, and Tuition Benefits. Collaborative and supportive work environment...and more! Starting Salary: $35,000 a year
    $35k yearly Auto-Apply 60d+ ago
  • CORP - IT Systems Specialist - Salesforce (Re

    Bryan College 3.8company rating

    Tempe, AZ jobs

    At Bryan University we believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. We know that online learning is the best option for students looking to transform their lives. We offer career-focused degree programs that empower Bryan University graduates with the knowledge and practical skills that lead directly to professional careers. Visit ****************************************** to learn more about what makes us stand apart. This is a remote, work-from-home position. We will consider applicants that reside in the following states: Arizona, Florida, Idaho, Indiana, Missouri, Nevada, Ohio, South Carolina, Texas, and Utah. Pay: $60,000 to 65,000 DOE Bryan University has been recognized as one of the Top Companies to Work for in Arizona for the past 7 years in a row! We offer a robust benefits package that includes: *Medical *Dental *Vision HSA Telemedicine An Award-Winning Wellness Program Tuition Assistant Program Short- and Long-Term Disability Options Life Insurance Employee Assistance Program 401K with Company Match Generous Paid Time Off Volunteer Paid Time Off 11 Paid Holidays An Empowering Company Culture Computer Equipment Provided Work from Home (* includes domestic partner coverage) The Systems Specialist position is responsible for administering, maintaining, and optimizing the enterprise systems that support critical university operations. This position is responsible for supporting university enterprise applications, keeping them highly available, ensuring that they are configured to meet defined functional requirements, conducting application upgrades in alignment with Change Management and Release Management Processes, participating in data integration design and application enhancement activities, and maintaining systems documentation. The Systems Specialist works as a member of the Enterprise Application Services team and is charged to know and understand the functionality available within the various enterprise applications ITS manages; and work in conjunction with users, business analysts, and vendors to configure these systems to optimize the user experience and maximize university returns on system investments. Core Values: Deliver Delight Every Time - We keep learner success at the center of every interaction to provide exceptional service and a delightful student experience. ● Value each student and employee interaction. ● Provide the best service externally to students and internally to one another. ● Make decisions that reflect a commitment to students' welfare and success. Continuously Improve - As lifelong learners, we intentionally find opportunities to grow and improve, both as individuals and as an organization. ● Take time to develop and practice relevant skills and behaviors. ● Dig deeper into systems, data, and processes to understand problems and create impactful solutions. ● Welcome challenges and feedback. Win Together - We act with integrity, empathy, and transparency while assuming positive intent in each other's communications and decisions. ● Seek understanding from one another first, over-responding. ● Recognize how words and actions impact our students, employees, and the organization as a whole. Trust and Be Trusted - We take ownership of our responsibilities and actions to students and colleagues. ● Keep commitments and deliver results on time to teams. ● Comply with policies and procedures. ● Proactively find solutions to issues. Own it - We navigate challenges and celebrate successes together as a diverse community. ● Collaborate to solve issues and build solutions in the best interest of the organization and our stakeholders. ● Recognize roadblocks and celebrate achievements. ● Utilize a diversity of perspectives through sharing knowledge and resources. Responsibilities of the Systems Specialist - Salesforce: Systems Administration/Support Serve as Primary Salesforce Administrator, Salesforce Marketing Cloud and Secondary/Tertiary System Administrator for assigned enterprise systems to ensure that we have primary and backup administration capabilities for all enterprise systems. Analyze system logs to detect/prevent performance issues. Perform annual audits of system access. Provide level 2 technical support for enterprise systems. Monitor, track, schedule, and perform system upgrades/patches in accordance with ITS Change Management Processes. Manage and monitor system/database backups. Perform quarterly system backup restore tests. Document all system configurations and data integrations using defined standards within 3 business days of approved changes. Develop and maintain data flow diagrams and system inventories. Development Design, develop, test, and implement well-formed, sustainable, and documented system workflows that support defined business requirements. Assist in the design, development, testing, and deployment of system data integrations to automate manual/repetitive processes in accordance with EAS team and ITS department standards. Consultancy/Customer Service Work with users and ITS teams in problem analysis, solution identification, implementation, and delivery activities. Work closely with ITS teams and end users to understand project requirements and recommend sustainable solutions that meet defined business and academic needs. Serve as technical contact for assigned enterprise applications. Respond to assigned user support requests within 1 business day. Diagnose and resolve at least 90% of assigned Help Desk tickets within 3 business days. Information Processing & Decision Making Prioritize allocation of time and resources in accordance with defined university and departmental priorities. Actively look to maximize existing university investments and leverage existing systems to solve identified business problems. Actively look to eliminate repetitive manual processes. Identify potential impacts of new systems/processes or changes to existing systems/processes and guide implementation to ensure operational reliability. Coordinate with other ITS staff, functional users, and appropriate vendors to account for security (physical and logical), sustainability, disaster recovery, and business continuity measures in all solutions. Communication Interpret meaning and importance of information. Determine appropriate needs and method for keeping team members, users, stakeholders, and management informed. Utilize plain language in all verbal and written communication. Keep systems, process, testing, and training documentation updated using defined standards within 3 business days of approved changes. Document systems and processes in accordance with defined standards. Be engaged and participate in individual discussions, project and team meetings. Planning and Organizing Work with ITS Management and teams to establish appropriate project timelines to deliver sustainable solutions within approved time and budget parameters. Independently manage assigned tasks and project components. Demonstrate attention to detail in all phases of the system lifecycle and application management. Problem Solving Establish working partnerships with business units and ITS teams to coordinate problem resolution for operational issues and analyze root cause issues to address underlying system/process problems. Work with the ITS User Support Services team to identify common issues and develop appropriate documentation, training, and/or tip sheets for campus users. Coordinate with users, ITS teams, and vendors to resolve system and/or operational issues. *Other special projects, duties, and responsibilities as assigned. Requirements for the Systems Specialist - Salesforce: Experience 2-5 years of progressive experience administering enterprise applications (CRM, ERP, SIS, LMS, etc.). Salesforce CRM experience is highly desirable. Salesforce Marketing Cloud experience is highly desirable. Anthology SIS experience is highly desirable. Canvas LMS experience is highly desirable. Experience managing database platforms is a plus. Education Bachelor's degree in CIS or related discipline or equivalent combination of education and experience. Interpersonal Skills Excellent verbal and written communication skills Excellent critical thinking and problem-solving skills. Positive attitude and solutions-oriented thinking. Other Skills MS Word MS Excel Project management tools Workflow diagramming tools Physical Demands/Work Environment: ● Ability to work in a virtual environment using software technology including but not limited to virtual meeting tools, such as Zoom, Instant Messaging, Canvas Learning Management System (LMS). ● The ability to efficiently operate a computer and its peripheral equipment (keyboard, mouse, etc.). ● Ability to sit or stand for six to eight hours. ● Ability to work at least 40 hours a week. EEO and Accessibility Statement: Bryan University is an equal-opportunity employer committed to providing a welcoming and inclusive work environment for all. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. We provide reasonable accommodations to individuals with disabilities and strive to ensure accessibility in our facilities, products, and services.
    $60k-65k yearly Auto-Apply 31d ago
  • Director of Financial Aid Intake

    Bryan College 3.8company rating

    Tempe, AZ jobs

    At Bryan University we believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. We know that online learning is the best option for students looking to transform their lives. We offer career-focused degree programs that empower Bryan University graduates with the knowledge and practical skills that lead directly to professional careers. Visit ****************************************** to learn more about what makes us stand apart. This is a remote, work-from-home position. We will consider applicants that reside in the following states: Arizona, Idaho, Nevada, Texas, and Utah. Pay Range: $90,000.00 - $95,000.00 Bryan University has been recognized as one of the Top Companies to Work for in Arizona for the past 7 years in a row! We offer a robust benefits package that includes: *Medical *Dental *Vision HSA Telemedicine An Award-Winning Wellness Program Tuition Assistant Program Short- and Long-Term Disability Options Life Insurance Employee Assistance Program 401K with Company Match Generous Paid Time Off Volunteer Paid Time Off 11 Paid Holidays An Empowering Company Culture Computer Equipment Provided Work from Home (* includes domestic partner coverage) Director of Financial Aid Intake Department: Student Finance Reports To: Vice President of Student Finance FLSA Status: Exempt Position Summary The Director of Financial Aid Intake leads Financial Aid intake operations to ensure students are financially ready to begin their programs in a timely, accurate, and compliant manner. This role oversees intake-related Financial Aid functions, including document collection, packaging readiness, verification flow, and start clearance, while maintaining strict adherence to federal, state, and institutional requirements. The Director partners cross-functionally with Admissions, Registrar, and Student Services to support start readiness through clearly defined processes and service-level agreements (SLAs), while preserving Financial Aid compliance, governance, and audit defensibility. This is a Financial Aid leadership role and does not carry enrollment or revenue ownership. Core Values: Deliver Delight Every Time - We keep learner success at the center of every interaction to provide exceptional service and a delightful student experience. Value each student and employee interaction. Provide the best service externally to students and internally to one another. Make decisions that reflect a commitment to students' welfare and success. Continuously Improve - As lifelong learners, we intentionally find opportunities to grow and improve, both as individuals and as an organization. Take time to develop and practice relevant skills and behaviors. Dig deeper into systems, data, and processes to understand problems and create impactful solutions. Welcome challenges and feedback. Win Together - We act with integrity, empathy, and transparency while assuming positive intent in each other's communications and decisions. Seek understanding from one another first, over-responding. Recognize how words and actions impact our students, employees, and the organization as a whole. Trust and Be Trusted - We take ownership of our responsibilities and actions to students and colleagues. Keep commitments and deliver results on time to teams. Comply with policies and procedures. Proactively find solutions to issues. Own it - We navigate challenges and celebrate successes together as a diverse community. Collaborate to solve issues and build solutions in the best interest of the organization and our stakeholders. Recognize roadblocks and celebrate achievements. Utilize a diversity of perspectives through sharing knowledge and resources. Primary Outcomes & Success Metrics This role is directly accountable for driving strong Financial Aid intake outcomes, including: Financial Aid packaging timeliness against established institutional targets Enrollment start readiness as it relates to Financial Aid completion and clearance 30-day and 90-day Financial Aid collections rates for first-year students (as influenced by accurate and timely aid packaging) Student experience (NPS or equivalent metrics) related to Financial Aid intake and enrollment interactions Success in this role is measured by improved intake efficiency, reduced friction in the start process, strong compliance outcomes, and a positive student experience. Key Responsibilities Lead Financial Aid intake operations from application through program start. Oversee intake workflows, including document collection, packaging readiness, and verification processing. Supervise intake-focused Financial Aid leadership and staff to ensure consistent compliance execution. Ensure all intake activities comply with Title IV regulations and institutional policies. Establish, maintain, and monitor intake SLAs with Admissions, Registrar, and Student Services. Monitor intake readiness metrics and proactively identify risks, bottlenecks, and process improvement opportunities. Partner with Student Finance leadership to mitigate intake-related risks impacting start readiness or compliance. Communicate intake performance, trends, risks, and mitigation strategies to leadership. Support audit readiness through strong intake documentation, controls, and workflow consistency. Required Qualifications 7+ years of experience in Financial Aid or Student Finance, including progressive leadership responsibility. Strong working knowledge of Title IV regulations and Financial Aid intake processes. Demonstrated experience leading packaging, verification, or intake readiness functions. Proven ability to manage teams and workflows in a regulated, high-volume environment. Strong organizational, analytical, and communication skills. Preferred Qualifications Experience in private, online, or multi-campus higher education environments. Familiarity with Financial Aid and enrollment-related systems such as Anthology, Salesforce, NSLDS, COD, or similar platforms. Experience supporting internal or external audits or regulatory reviews. Core Competencies Compliance-focused leadership Intake and workflow optimization Cross-functional collaboration Outcome-driven performance management Data-informed decision making Clear accountability and governance Calm, effective leadership in high-volume environments Governance Note This role supports Financial Aid intake readiness and compliance and does not own enrollment targets, revenue goals, or institutional Financial Aid policy decisions. Enrollment outcomes are supported through accurate, timely, and compliant Financial Aid intake processes and strong cross-functional coordination. EEO and Accessibility Statement: Bryan University is an equal-opportunity employer committed to providing a welcoming and inclusive work environment for all. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. We provide reasonable accommodations to individuals with disabilities and strive to ensure accessibility in our facilities, products, and services.
    $90k-95k yearly Auto-Apply 18d ago
  • Social Studies Instructor

    Graduation Solutions 3.6company rating

    Gilbert, AZ jobs

    Basic Function The Instructor at Graduation Solutions fosters a supportive and motivating learning environment that encourages student participation, collaboration, and critical thinking skills development. The instructor delivers instructional best practices, supports students in their courses, analyzes student progress and encourages course completion. The instructor offers study sessions and will intervene with students who need additional support. This is a hybrid position allowing for flexing of on-site and remote work opportunities related to corporate and departmental needs and goals. The Key Performance Indicator (KPI) that measures the Instructor's efficacy and successfulness is the individual earned credit rate for students (CER). Success in this position is defined by maintaining an average of 0.5 monthly credit earned rate for a student roster. Responsibilities Tutoring: Support students with tutoring in their current courses to help them understand the content presented in the course. Guide the learning process through proactive and reactive tutoring support, whether in person or online. Student Courses: Participate with students in their online courses, answering any questions that arise. Manage students' courses, staying on top of warning signs and alerts that would require instructor intervention to guide students through their courses. Communication: Maintain regular communication between students, parents, teachers, and mentors using a variety of platforms regarding course expectations, assignments, and academic progress. Student Support: Refer students to ancillary services when barriers are perceived and discovered. Maintain quality contact with a student's mentor to ensure he receives the academic and referred support needed. Intervention: Implement data tracking systems to monitor student progress and performance, analyze data to identify trends and areas for improvement, and intervene as needed to support struggling students or adjust instructional strategies to meet the diverse needs of students. Perform other duties as assigned. Skills Oral Communication Project Management Written Communication Professionalism Organizational Skills Time Management Customer Service Computer Literacy Telephone Etiquette Keyboard Skills Education/Training Degree: Bachelor's degree is required. A valid teaching certificate is required. Experience 2 years of teaching experience. Online education experience is preferred. You are required to obtain and maintain a Level 1 Fingerprint Clearance Card. List of Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently in an 8-hour shift is required to sit; stand; walk; kneel; use repetitive motions; lift up to 25 lbs; reach with hands and arms; use hands to finger; handle or feel and look at a computer or hand-held screen for long periods of time. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job. Occasional evening and weekend work may be required as job duties demand. Please see your immediate supervisor with any questions you may have.
    $31k-43k yearly est. 58d ago
  • GCU Ad Agency Marketing Project Assistant (NFWS)

    Grand Canyon Education 4.1company rating

    Phoenix, AZ jobs

    Purpose Within the Organization: Do you like managing workflows and priorities? Do you have great attention to detail? Are you interested in expanding your knowledge and experience in all areas of marketing talent and media? As our GCU Ad Agency Marketing Project Assistant, you'll be the “glue” that keeps our projects-and people-together. You'll plan, organize, manage, and execute marketing and advertising projects from beginning to end, ensuring their successful and timely completion. Getting to know your clients' brands and priorities, you'll function as the voice of the client when working with internal teams to develop and execute campaigns. This includes ensuring that the efforts of various team members (market researchers, graphic designers, copywriters, digital specialists, etc.) and components (print, digital, broadcast, social, etc.) align with the client's goals, under the direction and mentorship of full-time marketing professionals at GCE. Responsibilities Related to Purpose: · Help provide service to GCU Ad Agency clients. · Manage marketing campaigns from formulation to execution for assigned clients. · Meet with marketing full time employees to ascertain client's specific needs and objectives and then formulate ideas with other internal marketing partners to create an effective marketing campaign. · Participate in campaign strategy sessions alongside marketing management with assigned clients to ensure recommended marketing plans meet clients' current and/or future needs. · Coordinate deployment of marketing activities with all relevant stakeholders. · Manage projects, follow and keep team members within process to ensure efficient and timely delivery. · Coordinate with other affected departments ensuring availability of appropriate support. · Recommend new approaches and ideas in brainstorming · Maintain a variety of marketing files including images, contact lists, media files, flyers, email templates, and other resources. · Maintain resources and data using various platforms including Microsoft Office, internal project management system and company server · Special projects and support for GCU's Non-Enrollment Marketing team as assigned. · Proofreading and reviewing EQUIPMENT USED AND RESPONSIBILITY: As this is a fully remote position, employee(s) will receive the necessary equipment from IT to work remotely, which includes a work laptop and charger. As the work equipment will be in the hands of the employee remotely, it is the responsibility of the employee to provide basic care and maintenance for their work device. Additional training and resources will be provided to ensure that employees can properly care for their work devices. If there are any equipment issues, the IT team will be able to provide additional support. Programs that will be utilized in this role include: · Microsoft Office · Adobe Acrobat QUALIFICATIONS: · Must have excellent interpersonal, customer service and organizational skills. · Proficient with Microsoft Office suite, (Word, Outlook, Excel, PowerPoint), ability to learn and utilize project management software. · Organized and task-oriented with attention to detail. · Ability to maintain relationships through effective interpersonal skills. · A good command of the English language and ability to provide clear and succinct communication. · Ability to work both independently and collaboratively in a team environment. · Broad-based knowledge of marketing principles and concepts. · Willingness to work, learn and be flexible · Previous experience in marketing campaigns (traditional and digital) is a plus. Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment: • Enrolled at GCU as a full-time student in a Bachelor's program or Master's program. • Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. • Maintain good financial and academic (SAP) standing with the University. You may be subject to termination if you fall below the minimum requirements. Pay Rate: Minimum Wage Anticipated End Date: June 30, 2026
    $27k-31k yearly est. Auto-Apply 2d ago

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