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The differences between in-house technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an in-house technician, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $35,187 average annual salary of an in-house technician.
The top three skills for an in-house technician include HVAC, plumbing and troubleshoot. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.
| In-House Technician | Field Service Technician | |
| Yearly salary | $35,187 | $54,339 |
| Hourly rate | $16.92 | $26.12 |
| Growth rate | 5% | 8% |
| Number of jobs | 185,456 | 167,298 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Associate Degree, 40% |
| Average age | 47 | 44 |
| Years of experience | 4 | 12 |
A technician is a skilled worker who works with technical and mechanical systems and handles any problems associated with them. They must have on-hand experience and are often called upon to repair defective components. An in-house technician may be employed by a client or company to provide customer support to their clients. They are responsible for any repair or maintenance work that needs to be done by the client. Unlike an independent technician, this job is typically more stable.
Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.
In-house technicians and field service technicians have different pay scales, as shown below.
| In-House Technician | Field Service Technician | |
| Average salary | $35,187 | $54,339 |
| Salary range | Between $20,000 And $60,000 | Between $35,000 And $82,000 |
| Highest paying City | Anchorage, AK | San Francisco, CA |
| Highest paying state | Hawaii | California |
| Best paying company | Prime Healthcare | |
| Best paying industry | Finance | Finance |
There are a few differences between an in-house technician and a field service technician in terms of educational background:
| In-House Technician | Field Service Technician | |
| Most common degree | Bachelor's Degree, 37% | Associate Degree, 40% |
| Most common major | Business | Electrical Engineering |
| Most common college | - | - |
Here are the differences between in-house technicians' and field service technicians' demographics:
| In-House Technician | Field Service Technician | |
| Average age | 47 | 44 |
| Gender ratio | Male, 74.7% Female, 25.3% | Male, 92.3% Female, 7.7% |
| Race ratio | Black or African American, 11.7% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 4.7% White, 60.7% American Indian and Alaska Native, 1.2% | Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 2% | 1% |