Industrial Credit Union Remote jobs - 182 jobs

will be fully remote and can be hired anywhere in the continental U.S._** The Client Experience & Loyalty manager will drive the strategic development, operational execution and ongoing client experience lifecycle to increase customer satisfaction, loyalty, and lifetime value, as well as reduce churn. This role sits at the intersection of marketing, sales, service, and revenue operations, collaborating across internal teams to deliver go-to-market programs and the Optiv Promise. The primary goal is to build long-term relationships with clients to develop ongoing business and increase client satisfaction. **How you'll make an impact** + In partnership with the GTM team, own the voice of the client across all channels and touchpoints and serve as the point of contact for high-value or at-risk clients + Manage client satisfaction surveys. Use data to drive continuous improvement in client interactions and service delivery + Build an ongoing feedback framework to collect and assess feedback and provide ongoing improvements + Increase referral rate, i.e., client's willingness to recommend/refer Optiv + Expand existing Client Loyalty program to improve lifetime experience + Analyze customer data to track client behavior preferences and feedback to identify trends and opportunities + Foster a culture centered around client advocacy, responsiveness, and continuous improvement + Collaborate with enablement teams to ensure alignment of training offerings + Partner with finance and revenue teams to understand ROI of client retention strategies + In partnership with Sales and Enablement, operationalize and track the Optiv Promise + In partnership with the Portfolio Manager, stay on top of industry trends, technology, and client requirements to inform strategic direction + Monitor client engagement trends to identify attrition risks early + Implement best practices for onboarding, adoption, and customer lifecycle management + Collaborate with Marketing to provide recommendations on client events and provide executive support + Collaborate with Client Advisory teams to receive client feedback on existing offerings, understand customer adoption and client satisfaction, receiving and managing field feedback + Performs other duties as assigned + Complies with all policies and standards **What we're looking for** + Bachelor's Degree preferred or a related field + 4-7 years proven customer-facing sales, relationship management, escalation management, or customer success experience, preferably within the cybersecurity industry + Confident leading meetings with external executive stakeholders, making and influencing decisions, documenting progress, and resolving issues quickly and collaboratively + Familiarity with Salesforce Reporting, Dashboards, CPQ, and Opportunities is preferred + Experience in untangling complex processes, and providing succinct, data-driven recommendations to leaders + Proven success in building and maintaining relationships with senior leaders + Ability to clearly articulate information into simple, digestible, and actionable messages across all levels of the company, including the executive team, and bring people on the journey \#LI-SM \#LI-Remote **What you can expect from Optiv** + A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (************************************************ . + Work/life balance + Professional training resources + Creative problem-solving and the ability to tackle unique, complex projects + Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. + The ability and technology necessary to productively work remotely/from home (where applicable) **EEO Statement** Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (************************************************** . If you sign up to receive notifications of job postings, you may unsubscribe at any time.

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.This position supports our workers' compensation line of business, Eastern Alliance. While we prefer the position to be hybrid and based in our Carmel, IN office, we're also open to fully remote candidates located in Michigan, Kentucky, Tennessee, or elsewhere in Indiana. Our Client Outcomes team members travel periodically to support the needs of the business. The primary responsibility of the Client Outcomes Specialist is to serve as the internal champion of the Eastern Way, Client Services, and Return to Wellness (RTW), and to maximize the favorable outcomes and financial benefits of these philosophies and protocols for the Company, its team members, agents, policyholders, and injured workers. Working under minimal supervision, this position will be partnering with the regional service teams to ensure that the Eastern Way, Client Services, and RTW are effectively and consistently executed across the Company. What you'll do: 60% - Executes Client Services protocols. Provides Client Services oversight for the Company's Large Accounts and accounts over $100,000 in manual premium, for all product offerings (Guaranteed Cost, Retros, Large Deductibles, Specialty Risk and Inova) across all Regions. Supports the consistent execution of Eastern's Service Cycle, including: Independently coordinates, schedules and leads Client Services meetings, including: New business acquisition and set up - Point of Sale. Proper planning and execution of New Account Orientation and set up. Sends welcome email and follows up regarding initial needs. Serves as an active presenter by reviewing materials at the annual stewardship meeting to discuss and present solutions. Key contributor in Claim Review meetings. Fields the requests, coordinate with team members, prepares materials. Functions as subject matter expert in RTW, Client Services and Eastern Way strategies. Under minimal guidance and direction, develops service plans and follows through on, execution and measurement. Provides ideas and feedback regarding needs to develop and refresh materials, works with Marketing to execute. Functions as a point person for client specific needs and maintains consistent expectations regarding service across all teams. Analyze accounts where the company was not successful (new and renewal) by making recommendations for improved outcomes. Recommendations to be reviewed with assigned underwriter and review with appropriate team members as a learning opportunity. Assist teams in analyzing account trends throughout policy term and plan appropriate action steps to address/communicate. Acts as a point of contact for any special reports to assist with trending discussions. Facilitates claim system and/or website training for customers and agents. Establishes and maintains location codes for accounts. Works with the Claim Support team to update claims. Coordinate and lead the roll out of new client facing tools and materials. Educates internal team members, agency partners and clients. Works with the policy support team to create account specific panels and serves as the contact for requests from both internal and external customers. Serves as a key contributor to provide feedback and determine future service needs at large account meetings. Attend and/or participate in industry related events related to Client Services. Serve as a resource and active participant in projects related to improving customer engagement. Work with Supervisor of Client Outcomes to research and recommend Insurtech offerings. Continuously analyze current Client Services model for improvements in efficiency and effectiveness. Actively scan the insurance marketplace to identify current trends, competitive offerings and emerging ideas that specifically serve large customers. 25% - Executes RTW protocols. Serves as a subject matter expert on RTW. Supports the consistent execution of RTW in the following ways: Leads the RTW Committee. Attends Service Team and Department meetings to participate in account-specific RTW discussions and action plans. Works directly with Service Teams, agents, and insureds on an as-needed basis to facilitate resolution of RTW issues. Tracks and reports on RTW initiatives, results, and financial outcomes. Monitors RTW log; provides timely and immediate feedback to Supervisors and Managers to address RTW-related performance and training issues. 3% - Facilitates team collaboration and communication. Assist with problem/complaint resolution when necessary. Communicates successes and accomplishments internally and externally. Manages SharePoint utilization & maximization. 3% - Interacts with agency partners (e.g. attends agency visits and events, etc.) and collaborates regularly with Marketing team. 3% - Participate in the development and execution of annual strategic initiatives to support the Eastern Way/Client Services model. 3% - Offer mentoring and guidance for assigned Client Outcome team members and less experienced Client Outcome team members in the organization. 3% - Works with Supervisor of Client Outcomes to conduct RTW and Client Services trainings for new RM, Claims and UW team members. What we're looking for: Bachelor's degree is required. A minimum of seven years of experience in workers' compensation insurance in an underwriting, claims, marketing and/or risk management capacity. Advanced knowledge of workers' compensation claims preferred. A CPCU or other related industry designation is preferred. Demonstrates advanced technical proficiency in Client Outcomes skills through achieving targeted financial and operational results. Proven leadership skills with the ability to effectively coach, motivate and develop staff. Excellent written and verbal communication skills with proven ability to coach, lead, influence and motivate others is required. Excellent time management skills. Strong analytical ability, to gather data and summarize for reports; find solutions to problems and prioritize work. The ability to drive financial results on Client Services and Return to Wellness initiatives. Ability to lead and instill confidence in others through professional credibility with all levels of the organization as well as with outside customers and agents. Knowledgeable in various software packages, including Microsoft Office products, such as Word, Excel, PowerPoint, Outlook. #LI-Hybrid We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally. For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style. The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete. After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox). Position Salary Range $64,930.00 - $107,146.00 The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role. Build your career with us and enjoy access to a best-in-class benefits program.

Department: Allen County Community Corrections FLSA Status: Non-Exempt Classification/Level: Part-Time Date: 01/2026 Under the direction of the Clinical/Cognitive Behavioral Therapy (CBT) Coordinator, the Programs Facilitator administers a library of evidence-based cognitive behavioral programs and ensures those programs are delivered in the intended in-person and/or virtual format. This position is Covered as defined by The Board of Commissioners of the County of Allen Employee Handbook. ESSENTIAL FUNCTIONS: Facilitates evidence-based cognitive behavioral classes and ensures the content of the program curriculum is delivered in its intended format and the participants understand and relates to the required material. Prepares necessary lesson plans, materials, supplies and instructional hardware to facilitate the program and recommends additional materials needed. Prepares the classroom environment or E-Learning platform to meet unique circumstances of participants, ensures cleanliness of the facilities, inventories necessary program materials, and notifies appropriate staff of materials needed or any equipment malfunctions. Facilitates assigned program orientations, as required, for incoming participants and reviews program rules, requirements, and associated costs with each participant. Recommends in-person and/or virtual programming methods to address participant problems, including providing occupational and education information and interacts virtually and/or on-site with participants to assist them in gaining insight, defining goals and planning courses of action to achieve effective personal, social, educational, and vocational adjustments. Utilizes program eligibility requirements, other relevant information, and recommendations for accommodations to appropriately assign CBT Classes and E-Learning materials to program participants. Conduct small and large group virtual training and monitoring with up to 100 participants, utilizing electronic tablets and other technology, as assigned. Assures the seamless operation of necessary facilitator and participant technology associated with any assigned E-Learning platforms and works closely with the Finance and Business Manager to troubleshoot any software, hardware, internet access, or other technology issues that may arise as part of this assignment. Administrative management of any assigned virtual training requirements to ensure functionality of platforms and course appropriate E-Learning program assignments. Completes administrative paperwork including but not limited to, documenting attendance and participation levels of participants in the required database and completing dispatch and discharge paperwork. Prepares reports and alerts staff of problems with participants and forwards status paperwork to the referring agency and/or case manager if participant is discharged from the program. Prepares and forwards status reports to request revocation paperwork to be filed with the Courts for all participants referred directly to Allen County Community Corrections (ACCC). Observes and documents participant progress and forwards monthly report to referral sources and case managers, as needed. Participates in staff meetings to determine appropriate responses to participant questions and concerns, share proposed changes in delivery or curriculum, discuss participant behavior, discuss classroom and E-Learning management strategies, and share insights on participant progress with other staff members. Performs all other duties as assigned, including overtime as required. Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs. Must model Pro-Social behavior at times and in all places. REQUIREMENTS: Bachelor's Degree in Criminal Justice, Psychology, Social Work, Education, or related field required. One year of experience in classroom facilitation and/or teaching preferred. Knowledge of various theoretical approaches to adult education including cognitive, behavioral, and cognitive motivational theories. Knowledge of criminal justice system operations Ability to work remotely under limited supervision and with others in a cooperative team environment. Adaptability and the ability to thrive in a hybrid work environment. Strong management, organizational, leadership and teaching skills Ability to be certified in Indiana Risk Assessment System (IRAS) Instrument Training/Application Ability to be certified in Motivational Interviewing Network of Trainers (MINT) Working knowledge of Cognitive Behavioral and Social Learning Theory Ability to be certified in the facilitation of various CBT curricula. The agency subscribes to the National Institute of Corrections' Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies Strong computer skills and the ability to use Microsoft Office, ViaPath, E-learning program platforms, and any other job-related software. Strong written and verbal communication skills Ability to use electronic tablets and other personal computing devices, overhead projectors, DVD players, teleconferencing equipment, and other technology. Knowledge of evidence-based principles and practices. Must be able to work during hours most conducive to target population, which includes Monday through Friday, some nights, extended and/or irregular hours, and Saturdays, as scheduled. DIFFICULTY OF WORK: The Programs Facilitator performs work that is broad in scope and of substantial intricacy when utilizing judgement in lesson preparation and adaptation of evidence-based cognitive behavioral programs. Judgment is needed to ensure that program delivery falls within the appropriate parameters set by Allen County Community Corrections (ACCC), which may require accommodation to meet the unique needs of the participants. RESPONSIBILITY: The Programs Facilitator makes substantial contributions when preparing and administering evidence-based cognitive behavioral programs within generally structured guidelines and makes recommendations to staff to attain desired program results. Purpose and desired results are indicated, and unusual problems are discussed. PERSONAL WORK RELATIONSHIPS: The Programs Facilitator maintains frequent contact with other County employees, Allen County Community Corrections (ACCC) staff, program participants, and other mental health and social service agencies regarding evidence-based cognitive-behavioral therapy programs, including CBT programming conducted through an E-learning platform. WORKING CONDITIONS: The Programs Facilitator may work remotely and in an office and classroom environment with frequent contact with potentially dangerous, violent, and abusive program offenders convicted of various misdemeanor and felony offenses on a daily basis with the ability to move around freely, but frequently sitting, requiring some bending, kneeling, lifting up to forty pounds, reaching overhead and pushing and/or pulling loads. Very frequent typing, including proofreading and attention to detail, monitoring equipment and detailed inspection is required. A laptop, telephone headset, any required software, and access to other materials required for the position will be provided as needed. SUPERVISION: None LICENSING: Ability to be certified as an instructor for various E-Learning Platforms Ability to be certified in Motivational Interviewing Network of Trainers (MINT) Ability to be certified in Indiana Risk Assessment System (IRAS) Instrument Training/Application Ability to be certified as a Thinking for a Change facilitator Ability to be certified as an MRT facilitator Valid Driver's License The agency subscribes to the National Institute of Corrections' Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies IMMEDIATE SUPERVISOR: Clinical/Cognitive Behavioral Therapy (CBT) Coordinator HOURS: Hours vary; minimum 30 hours/week as assigned; some evening and weekend hours; overtime as required. EEO CATEGORY: 1102 WORKER'S COMP CODE: 8820

Come join our amazing team and work remote from home! The Loan Servicing Support Specialist is responsible for processing incoming correspondence for ACH enrollment, handling requests related to missing or misapplied payments and fee waivers. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $22.50/hr - $23.50/hr. What You'll Do: Completes a daily review of assigned tasks and ensures completion within the designated turnaround times and compliant with company's policy and procedures. Reviews all requests related to missing payments and/or misapplied payments prior to submitting to the cashiering team for appropriate reversal and reallocation of funds in question. Reviews all payment refund related requests prior to submitting to the cashiering team for reversal and disbursement of funds. Reviews all late fee waiver requests prior to submitting to the cashiering team for removal of the assessed fees. Processes ACH (Auto Pay) enrollment, activation, changes, and cancelation requests. Collaborates daily with multiple internal departments to resolve servicing issues pertaining to any type financial transactions on a loan. Knowledge of Microsoft Office Suite required Must be a team player with strong attention to detail and able to work independently. Knowledge of relevant industry-specific software packages preferred Analytical, Detail oriented Ability to interact with senior management Ability to make decisions that have significant impact on the department's credibility, operations, and services Ability to organize and prioritize own work schedule on short-term basis Strong math skills, balance and check results for accuracy Ability to compose letters Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints What you'll need: High school diploma or GED required. College education preferred but not required. Minimum of two (2) years related mortgage banking, and/or financial industry experience preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

*INVESTMENT CONSULTANT* WHAT IS THE OPPORTUNITY? Expand and deepen the network of Independent Financial Advisors, CPA's & attorneys referring clients to Rochdale and to communicate and meet high net worth investors who have expressed an interest in CNR investment services. Develops "partnering" relationships with Independent Financial Advisor, accounting firms, and estate planning firms with the objective of providing the highest level of investment management services to their clients. Performance in the role is based on the acquisition of new assets under management. WHAT WILL YOU DO? * Develop and implement programs designed to increase the quality and quantity of Independent Financial Advisors, accounting and law firms referring clients to CNR. * Ensure that Independent Financial Advisors are kept abreast of firm and industry developments. * Ensure that the transition from the sales process to portfolio management is smooth and accurate. * Facilitate the new accounts and account transfer process. * Handle Independent Financial Advisor and client communication. * Prepare client presentations. * Communicate regularly with centers of influence to ensure that products and services are meeting their needs, expectations and specifications. * Facilitate and conduct individual meetings and presentations in assigned territory. * Generate new assets to the firm using a highly professional consultative sales approach. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree * Minimum 5 years of financial experience preferably in Investment Management * 2 years of experience in the High Net Worth or Ultra High Net Market markets * 2 + years delivering formal client presentations * FINRA Series 7 and 63 or 66 licenses * Ability to travel 40-50% of the time *Additional Qualifications* * CFA - Chartered Financial Analyst (or in process of becoming CFA Charterholder) * Highly competitive and goal-oriented * A focus on sales and new business development * Masters Degree preferred * Working knowledge of portfolio management, including knowledge of investment techniques and asset allocation, investment research, capital market behaviors, and financial instruments generally acquired through years of investment and /or HNW related experience. * Experience in the High Net Worth or Ultra High Net Market markets * Working knowledge of financial planning, investment and/or HNW economic issues (aka "continual learner") and the ability to apply principal techniques of portfolio management, along with excellent communication skills to effectively interface with clients and investment colleagues. * Prior success in the HNW or UHNW market * Excellent communication skills * Self-motivated and self-disciplined * Strategic thinker, able to assess and recommend a course of action * Highest level of both personal and professional demeanor and ethical behavior *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-DN1 \#CA-DN1

About the Role: The Trust Associate plays a vital support role within the Trust Administration team, working closely with Trust Officers to deliver high-quality fiduciary service to our clients. This position supports daily trust administration activities, organizes complex estate planning documentation, and helps ensure efficient, proactive client service across the department. The ideal candidate is detail-oriented, organized, and enthusiastic about helping clients and teammates succeed. This position requires on-site attendance five days per week in our Evansville, IN office for a minimum of six months during the initial training period. Following the successful completion of training and performance review, the role will transition to a hybrid work schedule consisting of 4 days per week in office and 1 remote work day. The Impact You'll Make: Administrative & Fiduciary Support * Support Trust Officers in implementing clients' trust and estate strategies. * Process routine and ad‑hoc money movement requests, including disbursements, remittances, ACH transfers, and wire requests in accordance with internal controls and trust provisions. * Assist in coordinating and documenting annual and ad‑hoc personal or charitable gifting strategies as directed by Trust Officers. * Prepare annual and new account reviews for Trust Officer review. * Assist with organizing estate documents such as wills, trusts, powers of attorney, and entity documents. * Research, gather, and compile information from various sources to prepare reports and summaries. * Maintain accurate digital and physical files, records, and data management systems. Client Service & Communication * Deliver proactive, friendly, and professional service to clients and internal partners. * Help respond to client and beneficiary inquiries, directing requests to Trust Officers when appropriate. * Assist in coordinating communications between clients, beneficiaries, Financial Advisors, attorneys, accountants, and other professionals. Operational Support & Coordination * Review, route, and track incoming and outgoing correspondence. * Provide office support including answering phones and assisting visitors. * Schedule and coordinate meetings, conference calls, client reviews, and travel arrangements. * Support both short- and long-term departmental projects by handling logistics, tracking progress, and maintaining documentation. What You'll Bring to Baird: * High school diploma or equivalent required. * 1-3 years of experience as a trust associate, administrative assistant, or similar role within a financial or securities-related industry. * Familiarity with trust and estate planning documents and basic fiduciary concepts. * Strong organizational skills and high attention to detail. * Ability to manage multiple priorities with accuracy and efficiency. * Strong verbal and written communication skills. * Ability to work independently and collaboratively in a team environment. * Experience supporting projects and coordinating administrative workflows. #LI-TA1 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

About the Role: Our Trust Officers are experienced fiduciary professionals responsible for the administration of trust accounts in accordance with the terms specified in the trust instrument, while also providing personalized, high-level service to clients. Our Trust Officers work closely with our Financial Advisors to ensure our clients' wishes are carried out based on the terms of the trust document. This position requires on-site attendance five days per week in our Evansville, IN office for a minimum of six months during the initial training period. Following the successful completion of training and performance review, the role will transition to a hybrid work schedule consisting of 4 days per week in office and 1 remote work day. The Impact You'll Make: * Professional trust administration within the scope of the governing document and in accordance with applicable state law. * Provide proactive solutions to client needs and deliver prompt, professional communication to clients and Financial Advisors. * Demonstrate expertise on the terms and practical application of trust document provisions, understanding how each trust fits within larger, complex relationships with a variety of account types. * Educate trust beneficiaries on the terms and requirements of the trust. * Navigate complex family dynamics. * Prepare necessary documentation and recommendation for Administrative Review Committee on any discretionary decisions to be made on behalf of beneficiary. * Coordinate client requests for funds including regular remittances and disbursements. * Facilitate communication between multiple beneficiaries, internal and external advisors, and co-trustees, as well as act as a referral network. * Understand trust taxation and consider tax implications for current and remainder beneficiaries. * Work with internal partners to provide appropriate oversight of non-standard assets (real estate, promissory notes, mortgages, closely held businesses, oil and gas interests). * Assistance in implementing personal and charitable gifting strategies. * Manage allocation of income and principal for distributions, including trust-related expenses and distributions on behalf of clients and beneficiaries. * Facilitate annual IRA Required Minimum Distributions. * Monitor daily transactions posted to trust accounts to ensure accuracy. * Collaborate with the client's advisors, attorneys, and accountants, on complex administrative matters. * Provide mentorship to team members and others within Trust Administration. * Prepare 60-day and annual account reviews. * Serve on Administrative Review Committee or Policies and Procedures Committee. * Occasional travel for client meetings. What You'll Bring to Baird: * Advanced knowledge of fiduciary law, trust taxation, and estate settlement principles and theories. * Expertise in understanding and explaining Trust documents and Wills/Codicils. * Solid knowledge of TrustDesk (preferred) or other trust accounting systems. * High School diploma required or an equivalent combination of education, training or experience. * Post-secondary degree preferred. * 5+ years minimum experience in trust administration. * CTFA a plus, but not required. * JD a plus, but not required. #LI-TA1 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

Summary of Job Responsibilities: Involves account verifications, Wires, ACH tasks, Bill Pay, Exception Item Pull, Mobile Deposit, Proof processing, NSF, Stop Pays, Consumer Online Bank Services but not limited to, a wide range of duties related to various operational tasks regarding DDA, SAV, TDA, and limited LNS duties. Accountable to complying with all Bank Secrecy Act and Anti-Money Laundering regulations, bank policies and procedures. Essential Duties: Process IRA, HSA, CD and account maintenance reviews; Fed returns/chargebacks; daily index rate reports; and death notices. Assist daily credit card payment processing, travel notifications, E-statements, Visa Settlement, Visa Unpostables, File Maintenance Review, Card Review, Stop Pays, NSF duties, and various other Operations tasks and reports. Assist daily on incoming and outgoing wires and review wire log, ACH Exceptions, manual returns, Exception Item Pull (EIP); CRM cases and emails. Bill Pay returns and Index Rate Report, Online Reports and Review changes/death on accounts. Cashier's Check and Money Order review, Proof through Branch Capture. Process CAM report (compromised debit/access card listing) Assist daily with online banking profiles, maintenance, password reset, lock outs, Limit Log review and changes, account verifications by fax, email, mail and through various verification websites. Assist Fraud area with reports, investigations, and project work as needed. Handle customer and internal telephone inquiries professionally and efficiently. Perform and/or back-up miscellaneous duties and/or special projects as assigned by Supervisor and/or VP Operations. Responsible for writing and updating procedures. Responsible for keeping adequate supplies on hand to perform duties. Responsible for retention, filing and purging records concerning performed duties. Attendance of educational training/seminars (in and out of state). Skills and Abilities Required: Ability to work independently in a multi-tasking environment while meeting critical deadlines. Proven ability to solve complex issues, and complete assigned tasks with minimal supervision. Strong interpersonal communication with a focus on providing excellent customer service. Must have excellent organizational skills; be detail-oriented, accurate and self-motivated. Must be able to work remotely at times and maintain normal levels of production with minimal supervision. Ability to recognize and prioritize maximum efficiency. Minimum Requirements: A high school diploma or equivalent. One year's experience working with Microsoft Office Suite to support administrative or operational tasks. A minimum of one year's banking experience, preferred. Successful completion of credit check, drug screening, and background check. Working Conditions: Generally good. Little discomfort from such causes as noise, cold, heat, and dust.

WHAT IS THE OPPORTUNITY? Provide support to one or more Residential Loan Officer to facilitate the timely review and submission of completed mortgage loan application packages, including supporting documentation required to process loan requests or modification requests. Support the Loan Officer in loan preparation and coordination with the operation teams to obtain/transmit necessary documentation and condition requests. Track and update Loan Officer on loan and pipeline status. WHAT WILL YOU DO? * Assists the Loan Officer with new loan application by collecting supporting documentation, entering information into loan operating system and any other administrative responsibilities related to the preparation of a mortgage application. * Managing all loan related documents in a share drive or other repository for such documents. * Manage reporting to track needs by loan and the Loan Officer. * Assists the Loan Officer in submitting conditions, monitoring expiration date on credit commitments. * Contacts borrowers directly for additional information related to loan requests including documentation require to meet conditions necessary to complete the successful closing of the loan. * Provide ongoing support for compliance with all applicable laws, regulations and administrative duties. * Answers calls from borrowers, escrow, title, agents etc. regarding status and general questions throughout the process of the loan. * Maintains a proactive commitment to established Bank programs, such as Customer first, Community Reinvestment Act (CRA) and Equal Employment Opportunity. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * H.S. Diploma * Minimum 1 year of Customer Service experience or financial experience * SAFE Act Registration. Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. *Additional Qualifications* * Bachelor's degree highly preferred * Excellent verbal and written communication skills. Must have good analytical skills and the ability to pay close attention to detail. * Utilizes independent judgment under general supervision. * May interact with clients, and occasionally with vendors and other outside lending institutions to obtain information and/or request documents. * Considerable knowledge of the job and the practical application to problems and situations ordinarily encountered. *WHAT'S IN IT FOR YOU?* *Compensation* This is a commission-based role and does not have a set salary range. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-RK \#CA-RK

Eaton's ES AMER ESS division is currently seeking a Senior Field Representative in the New Carlisle, IN area. Field Service Representative roles offer company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $82500.03 - $121000.04 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. **What you'll do:** Eaton's Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will: - Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies - Manage small projects independently and lead FSR teams on larger projects - Generate timely and accurate service reports on work, product performance, and warranties - Provide recommendations for improved electrical systems - Cultivate strong relationships with customers, team members, and partners - Mentor less experienced technicians - Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more Team Benefits: - Guaranteed 40-hour base pay, eligible for overtime and travel premiums - Career growth, mentorship and safety training - Company vehicle, toolkit, and phone - Tuition assistance for ongoing learning - Leads program with bonus pay - Opportunities across 32 service branches **Qualifications:** Basic Qualifications - High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems - Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems - Must be able to work in the US without corporate sponsorship now or in the future - No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation - Must have a valid driver's license Preferred Qualifications - Associate degree or higher from an accredited institution - Bachelor's degree in Engineering from an accredited institution - Electrical or General Contractor's License - Professional Engineering License - Experience performing power quality measurements, troubleshooting, analysis as well as protective relays - NICET/NETA certification **Skills:** Position Success Criteria: - Successfully complete and maintain compliance with Eaton's safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams - Submit to periodic customer required background and drug screenings - Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements - This position requires you to drive an Eaton vehicle - Understands 3-phase power systems and low, medium, and high voltage power distribution equipment - Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels. - Ability to obtain and maintain a valid TWIC card - Proficient with hand and power tools for equipment assembly - Strong problem-solving and logical thinking skills - Works well under time constraints and in stressful situations - Explain technical problems and solutions - Collaborates effectively with the team to meet project deadlines We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (********************************************* for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

**Duties and Responsibilities:** **NETWORK MANAGEMENT** - Serve as the primary operational point of contact for Visa, Mastercard, Pulse, Interlink, and any additional card networks. - Monitor and interpret network operating rules, mandates, releases, and new requirements; assist operations with requirements for implementation or compliance - Manage network certifications, test cycles, and compliance timelines. - Manage escalations related to Network issues, outages, or defects. **PROCESSOR MANAGEMENT** - Participate in the management of relationships with card processors including TSYS, FIS, Fiserv, EML, and others. - Partner with processors to ensure successful network setup of card products, feature enhancements, fraud tools, and digital services. **BIN & BIN RANGE GOVERNANCE** - Own lifecycle management of all BINs and BIN ranges across product lines. - Maintain the master BIN inventory including ownership, usage, tokenization eligibility, routing, and digital wallet enablement. - Submit and manage network requests for BIN expansions, tokenization mapping, 3DS setup, routing changes, and portfolio migrations. - Monitor and help manage BIN setup within processors, networks, risk tools, and internal systems. **TOKENIZATION & DIGITAL WALLETS** - Oversee token BIN mapping, eligibility, and routing. - Monitor and report network performance, i.e. decline trends, and provisioning issues. **OPERATIONAL CONTROLS** - Ensure changes follow internal control standards and validation steps. - Maintain documentation, workflows, and operational process maps. - Support audits and regulatory exams. **PROJECT & PORTFOLIO COORDINATION** - Lead network and processor initiatives including new products, migrations, certifications, and updates. - Partner cross-functionally with internal departments. - Monitor milestones and produce KPI reporting. **VENDOR RELATIONSHIP MANAGEMENT** - Maintain strong relationships with networks and processors. - Participate in business reviews and roadmap planning. - Ensure network compliance with service expectations. **Knowledge and Skills:** - Strong attention to detail - Strategic thinker - Ability to manage multiple complex streams - Collaboration and relationship management - High accountability and ownership **Requirements:** - 7+ years card issuing, card operations, or network/processor experience. - In-depth knowledge of Visa, Mastercard, Pulse, Interlink, and other network rules. - Experience with TSYS, FIS, Fiserv, EML, or similar processors. - Strong understanding of BIN management, tokenization, and digital wallets. - Knowledge of operational risk, change management, and issue management. - Strong communication, analytical, and problem-solving skills. **PREFERRED** - Experience in network program management or processor migrations. - Experience with 3DS, EMV, fraud tools, and routing. - Project leadership experience. **Work environment: Typical Office environment** Deadline to Apply: March 12, 2026 **Compensation Range:** $69,230.00 - $149,000.00 _The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information._ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. **Are you ready to be part of something more?** You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _*************************_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (*********************************************************************************************************************************** _to understand how we collect and use your personal information when you apply for employment with UMB._ **_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (****************************************************************************************************** Check out the road to a career at UMB

Internship Description Ruoff Mortgage is looking for a Project Management & Business Analyst Intern for Summer 2026. Our internship program runs from Wednesday, May 20th - Friday, August 7th. This position will assist the Project Management Office Team with various IT projects for the company-wide Ruoff team. This position is located on-site at our Corporate Headquarters in Fort Wayne, Indiana. Responsibilities Assist PMO team with the creation and continuous improvement of project management and business analysis processes. Manage project timelines, document status updates, and risk analysis. Learn and document mortgage industry processes and tools. Research and design development solutions to business problems. Assist in testing completed development projects to ensure that requirements are met with high quality. Maintains a professional image and standards consistent with company policies and procedures. Responsible for a high level of confidentiality and security while handling personal information; verbal and/or written documentation. Perform other tasks as requested. Knowledge, Skills and Abilities Must be working towards a Bachelor's degree in Business, Information Systems, Computer Science, Organizational Leadership, or a related field Proficient with Microsoft Office products- Excel, Word, Outlook Attention to detail, multi-tasking, and broad communication skills are essential Organized, interest in a career in Software (non-coding) Requirements Physical Demands and Work Environment Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; reach with hands and arms; stoop; talk and hear. Specific vision abilities required by the job include close and distance vision, peripheral vision and the ability to adjust focus. Occasionally lift, carry and/or move up to 25 pounds. Work Environment: Professional atmosphere in both an open or remote work environment Routinely uses office equipment such as computers, phones, photocopiers, filing cabinet and fax machine. Ruoff Mortgage Internship Program Details The Ruoff Mortgage Internship Program is designed to be engaging, hands-on, and rewarding. Throughout the summer, interns connect with leaders and peers through interactive Lunch & Learns, where they explore Mortgage 101, credit basics, department spotlights, and professional skills, plus weekly meetings focused on career readiness, leadership, and collaboration. Along the way, interns enjoy networking opportunities, community volunteer events, team outings, and wrap up the summer by showcasing their work in a group project presentation, making it a memorable and meaningful experience from start to finish! Ruoff Mortgage is an equal opportunity employer. Ideal candidates must be enrolled in an Indiana college or university, legally authorized to work in the U.S., and able to work in person at Ruoff Mortgage Corporate Headquarters in Fort Wayne, Indiana. Employment is subject to background and reference checks. While we thank all applicants for their interest, only those selected for interviews will be contacted.

Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. **What You'll do:** + You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'. + Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community. + Growing the community of high performance, HNW members in San Francisco + Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs. + Owning the Content & Engagement strategy for your city's member cohort. + Overseeing the conceiving of and execution of regular member events at inspired locations in your city. + You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations. + You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does. + You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude. **Basic Qualifications:** ** ** + High School Diploma, GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA **Preferred Qualifications:** + Strong relationship building skills, customer focus and ability to collaborate + Strong interest and knowledge of the hospitality market and industry + Ability to work quickly and efficiently under pressure **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $122,100 - $139,400 for Manager, Concierge Specialist Richmond, VA: $122,100 - $139,400 for Manager, Concierge Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Full-time Description Ruoff Mortgage is hiring an experienced DE FHA Underwriter to join our remote Credit Underwriting Team. If you're a detail-oriented professional with at least 3 years of mortgage underwriting experience and a current DE certification, we want to hear from you! You'll be responsible for reviewing both government and conventional mortgage loan applications to ensure compliance, creditworthiness, and investor eligibility. This is a key role in supporting fast, accurate closings. Essential Responsibilities Underwrite FHA, VA, and conventional mortgage loans Ensure loans meet company, investor, and agency guidelines Analyze full credit packages and verify loan quality Recommend decisions on loans exceeding authority levels Support processors and correspondents with guideline interpretation Respond to post-closing audits and quality control reviews Assist with training of new underwriters when needed Maintain a professional image and standard consistent with company policies and procedures Responsible for a high level of confidentiality and security while handling company information; verbal and/or written documentation Perform other tasks as requested Knowledge, Skills and Abilities Strong verbal and written communication skills, with the ability to interpret legal documents and explain details to both technical and non-technical staff Excellent organizational skills with the ability to manage multiple files and priorities simultaneously while maintaining accuracy Proficient in identifying and resolving discrepancies, understanding relevant lending laws and regulations, and performing accurate financial calculations Tech-savvy and able to quickly learn and adapt to new systems and underwriting tools Critical thinker with sound judgment and decision-making ability under deadlines Self-motivated, goal-oriented, and committed to delivering high-quality work Detail-oriented with strong recordkeeping and document retrieval skills Experience and Training 3+ years of mortgage underwriting experience - Required DE/FHA Certification - Required SAR designation - Preferred Deep knowledge of FHA/VA/agency underwriting guidelines High attention to detail and quality control Proficient in Microsoft Office (Word, Excel, Outlook) Bachelor's degree preferred (HS diploma required) Requirements Physical Demands and Work Environment Physical Demands: This is a remote, primarily sedentary position that involves extended periods of computer use and screen time (50% or more) Occasional movement such as walking, reaching, or light lifting (up to 15 lbs) may be required Clear and effective verbal and written communication is essential, especially via phone, video calls, and messaging platforms Regular, reliable attendance during standard business hours (8am-5pm EST) is required Work Environment: Fully remote position - work from a dedicated home office environment Must have access to reliable internet and a quiet, professional space suitable for handling sensitive information Daily use of standard remote office technology, including a computer, phone, and secure digital systems Why Choose a Career at Ruoff Mortgage? At Ruoff Mortgage, we believe that where you work, and how you feel about your work, matters. That's why we're committed to providing the tools, support, and environment you need to thrive. When you join our team, you're not just taking a job, you're building a career with a company that values your expertise, encourages growth, and treats people like people. We're proud to offer a collaborative, team-oriented culture alongside meaningful work that helps individuals and families achieve homeownership. What You'll Get: Ruoff Strong Total Rewards Our comprehensive benefits package is designed to support your personal well-being and professional success: Health & Wellness: Medical, dental, and vision plans to keep you and your family covered Retirement Savings: 401(k) with company match to help you plan for the future Time Off: Paid vacation, holidays, and personal time for a healthy work-life balance Career Growth: Access to training, education, and advancement opportunities Employee Assistance Program (EAP): Free, confidential support for personal or professional challenges Additional Information: Ruoff Mortgage is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We consider applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under law. We provide reasonable accommodations to qualified individuals with disabilities throughout the hiring process. If you need assistance or accommodation, please contact us. Employment with Ruoff Mortgage is “at-will,” meaning either the employee or the company may end the employment relationship at any time, with or without cause or notice. This job description is intended to describe the general nature and level of work performed and is not a contract or guarantee of employment. Duties may be modified based on business needs. This is a remote position with working hours of 8am-5pm EST. The pay range for this position is $70,000 to $80,000 base salary, plus production bonuses. This range represents the minimum and maximum pay we anticipate offering. Actual pay will be based on qualifications, experience, and business needs. Applicants have the right to inquire about the actual pay offered for the position. We also offer a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. Only candidates selected for an interview will be contacted. Salary Description $70,000-$80,000/year, plus production bonuses

Come join our amazing team and work remote from home! The Loan Servicing Setup Specialist is responsible for the reconciliation and auditing of all originated loans boarded onto the servicing system against the final loan documents to ensure the uploaded information is accurate. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $18.00/hr - $19.00/hr. What you'll do: Analyze and audit newly originated loan files for quality and compliance. Audit closing documents pertaining to newly originated residential loans files and obtain any missing documents and arrange for errors to be corrected, such as deficiencies that would prevent agency eligibility. Identify post-close errors, documentation deficiencies and/or agency eligibility violations and work through to resolution with appropriate department(s). Setup details for pre-payment penalty loans added to the loan servicing system. Maintain company quality and daily production expectations. Setup newly boarded loans late charge details based on current late charge matrix. Setup newly boarded loans with correct task to ensure they are audited in a timely manner. Register, deactivate and make changes to MINs in the MERS system when necessary. Use internal databases to verify documents pertaining to a loans MERS status are being completed. Complete daily report activities as assigned. Assist acquisitions with validations of incoming transfers. Assist with setup and audit of prior servicer modifications in the Loan Servicing System. Assist with the validation forms for all incoming acquisitions as needed. Assist Special Loans with SCRA denials Knowledge of mortgage industry terminology Knowledge of Microsoft Suite at a basic level Ability to organize and prioritize own work schedule on short-term basis (longer that one month) and within allotted work schedule timelines Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy Ability to express or exchange ideas by means of the spoken word, communicating orally with other accurately, audibly, and quickly What you'll need: High school diploma or equivalent required. A minimum of one year experience in a mortgage servicing environment preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

Capital One Shopping is looking for a Director, Travel, to join the Partnerships Team. In this role, you will be responsible for cultivating relationships with our key travel partners, ensuring their success in leveraging Capital One Ads' solutions. This client-facing position requires an individual with a strong understanding of product, data, and strategic account management to develop and implement customized solutions for our top travel merchants. You will serve as the primary liaison between our clients and internal teams. **Key Responsibilities Include:** + Partner with key external stakeholders, including C-suite level contacts, to foster and expand Capital One Ads' presence within the travel sector. + Utilize data and analytical methodologies to optimize and grow your assigned portfolio of travel accounts. + Educate, support, and train agencies, industry partners, and other stakeholders on Capital One Shopping's offerings. + Collaborate with Product, Revenue Management, and other internal teams to drive business growth. + Manage a broad portfolio of enterprise travel relationships, demonstrating the ability to influence and build consensus across multiple teams. + Create and deliver executive-level presentations and materials. **An ideal candidate will possess:** + Strong strategic, analytical, and data-analysis skills. + Demonstrated experience in strategic client-facing interactions (in-person, phone, email). + Excellent written and verbal communication skills. + Experience in identifying, creating, and building strategies to achieve organizational objectives. + Prior experience taking full ownership of client relationships and partnering with internal stakeholders to create customized solutions for partners to drive results. + A strong commitment to team culture, collaboration, and open communication. **Basic Qualifications** **:** + Bachelor's Degree or Military experience + At least 12 years of experience in strategic client-facing sales or account management roles in the travel industry + At least 8 years of experience managing, selling, and developing relationships with merchants in the travel industry + At least 8 years of experience reviewing or analyzing data **Preferred Qualifications** **:** + MBA + 10+ years of affiliate, enterprise sales, or performance marketing experience + 8+ years of leading high functioning Sales teams + Robust existing relationships and a comprehensive understanding of the Travel ecosystem, including key stakeholders and partners + Experience managing technical integrations **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $181,800 - $207,500 for Director, Capital One Ad Solutions Richmond, VA: $181,800 - $207,500 for Director, Capital One Ad Solutions Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

11 Mortgage is a dynamic lending community founded on customer centricity, and our Third Party Originations provide our customers with more home financing options. The Wholesale Account Executive Loan Officer is responsible for sourcing, building, and maintaining strong relationships with mortgage brokers through frequent travel and events to encourage business with 11 Mortgage. Ideal candidates for this position have a strong service-oriented mindset with prior sales experience, excellent communication skills, and proven knowledge of mortgage lending compliance and regulatory requirements. Essential Functions of the Role: Establish and maintain relationships through frequent travel with mortgage brokers and mortgage bankers to generate business referrals. Present loan products, pricing, point of contacts, and business model to prospective and existing customers. Educate brokers and banking partners on 11 Mortgage procedures to expedite underwriting, locking, and closing. Act as the mediator between external partners and 11 Mortgage operations. Extend the 11 Mortgage name through networking, conferences, and social media. Other duties as assigned. Essential Knowledge/SkillsAbilities: Strong communication skills Ability to build professional relationships Customer service oriented Proven ability to prioritize and multi-task Knowledge of local, state, and federal lending laws (TILA, RESPA, HMDA, etc.) Ability to adapt to market changes Knowledge of the mortgage loan process Minimum three years wholesale mortgage lending sales experience required. Education/Licensing Requirements: High school diploma or equivalent required. Some college preferred. Working Conditions: Fast-paced environment. Requires normal vision (corrected) both close and distant. Requires normal hearing levels (corrected). Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending. Works effectively with frequent interruptions. Lifting requirements of 10 lbs. occasionally. Frequent travel >50%. Along with a great culture and competitive pay, at Eleven Mortgage our full-time employees are eligible for additional benefits including: Medical, dental, and vision insurance Short-term and long-term disability 401k with a Company match Company-provided life insurance AND MORE!

Come join our amazing team and work a hybrid schedule! The Late Stage Collection Specialist I will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. This level of Loan Counselor may need to escalate borrowers with loan workout or loan modification needs to a higher level Loan Counselor. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role is the first level of the Loan Counselor job family and incumbents generally perform work of low to moderate complexity. Incumbents are able to perform collections activities and may still be learning the loan workout functions performed by the Loan Counselor job family. The pay for this position is $21.50/hr plus monthly incentive. An additional $1.50/hr can be added for the Spanish bilingual skill set. What you'll do: * Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan information and loan workout and modification options to borrowers. * Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. * Counsels borrowers on their options through education of alternative solutions. * Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls and conducts manual outbound calls. * Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by offering loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. * Negotiate reasonable payment arrangements with borrowers, assembles and provides the required documents to complete a borrower "Request for Mortgage Assistance" package in compliance with department policies and procedures. * May function as the single point of contact for a borrower. * May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. * Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments. * Assist with loan servicing website payments, denied access, password resets. * Respond to escrow, loss draft and closing document inquiries. * Provide status on a wide variety of loan servicing functions including loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, payment/credit disputes, escrow refunds, vendors for REO properties, repayment plans, and down payments on foreclosure pending mortgages. * Knowledge of or ability to learn requirements of the Fair Debt Collection Practices Act. * Knowledge of relevant and industry-specific computer software packages. * Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. * Basic to Intermediate math skills (i.e., add, subtract, multiply, and divide and to record, balance, and check results for accuracy). * Ability to understand basic collection issues and to collaborate and explore alternative solutions. * Ability to apply state, federal and company requirements and make proper decisions. * Ability to organize thoughts and ideas into understandable terminology. * Work schedule: 11:00 a.m to 8:00 p.m EST. What you'll need: * High school diploma or equivalent work experience. * Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience. * Experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

Internship Description Ruoff Mortgage is looking for a Security Analyst Intern for Summer 2026. Our internship program runs from Wednesday, May 20th - Friday, August 7th. This position will assist the Security Analyst in the IT Department with various tasks for the company-wide Ruoff team. Responsibilities Assist Security Analyst with updating our Asset inventory for Software/Hardware Assist with our IAM process by reviewing authentication flows and auditing AD and other platform account privileges Assist with CIS Benchmark updating Assist with properly identifying and neutralizing Phishing emails Maintains a professional image and standards consistent with company policies and procedures Responsible for a high level of confidentiality and security while handling personal information; verbal and/or written documentation Perform other tasks as requested Knowledge, Skills and Abilities Must be working towards Bachelor's degree in Information Technologies, Computer Science, Cyber Security, or related field. Knowledge of CIS standards, IAM, log analytics, networking protocols, M365, Azure AD and similar skills needed Technical writing skills are a plus Proficient with Microsoft Office products-Excel, Word, Outlook Attention to detail, multi-tasking and broad communication skills are essential Requirements Physical Demands and Work Environment Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; reach with hands and arms; stoop; talk and hear. Specific vision abilities required by the job include close and distance vision, peripheral vision and the ability to adjust focus. Occasionally lift, carry and/or move up to 25 pounds. Work Environment: Professional atmosphere in both an open or remote work environment Routinely uses office equipment such as computers, phones, photocopiers, filing cabinet and fax machine. Ruoff Mortgage Internship Program Details The Ruoff Mortgage Internship Program is designed to be engaging, hands-on, and rewarding. Throughout the summer, interns connect with leaders and peers through interactive Lunch & Learns, where they explore Mortgage 101, credit basics, department spotlights, and professional skills, plus weekly meetings focused on career readiness, leadership, and collaboration. Along the way, interns enjoy networking opportunities, community volunteer events, team outings, and wrap up the summer by showcasing their work in a group project presentation, making it a memorable and meaningful experience from start to finish! Ruoff Mortgage is an equal opportunity employer. Ideal candidates must be enrolled in an Indiana college or university, legally authorized to work in the U.S., and able to work in person at Ruoff Mortgage Corporate Headquarters in Fort Wayne, Indiana. Employment is subject to background and reference checks. While we thank all applicants for their interest, only those selected for interviews will be contacted.