Customer Support Technician jobs at InEight

We are hiring for IT field service technician 9 months contract Lexington NE Electro-mechanical and printer hardware support experience

Job Title: Oracle EPM Support Analyst (Planning / FCCS / ARCS) Duration: 12+ months Job Details: Seeking a skilled Oracle EPM Support Analyst to provide functional and technical support for Oracle Enterprise Performance Management (EPM) applications. The role involves monitoring, troubleshooting, and enhancing EPM modules such as Planning, Budgeting, Financial Consolidation, and Close (FCCS), and Account Reconciliation. Key Responsibilities: Provide day-to-day support for Oracle EPM applications including Planning, FCCS, ARCS, and Narrative Reporting. Monitor system performance and resolve application issues in coordination with technical teams. Support month-end and year-end close activities within EPM modules. Assist users with data loads, metadata updates, and business rule execution. Perform root cause analysis for functional and technical issues. Coordinate with Oracle support for SR resolution and patch management. Maintain documentation for configurations, processes, and issue resolutions. Support enhancements, upgrades, and testing activities (SIT/UAT). Collaborate with finance and IT teams to ensure alignment with business needs.

We are hiring for IT field service technician Norfolk NE 9 months contract Pay - $26/hr Electro-mechanical and printer hardware support experience

Our client is seeking a motivated Junior Help Desk/Desktop Support Technician to provide hands-on technical support across our offices and remote sites. This role is ideal for someone early in their IT career who enjoys solving problems, working directly with end users, and is comfortable traveling to different company locations as needed. Key Responsibilities Provide Level 1-2 support for desktops, laptops, mobile devices, printers, and peripheral hardware. Troubleshoot issues with Windows 10/11, mac OS (optional), Office 365, and common business applications. Install, configure, and maintain end-user devices (Lenovo/HP/Dell). Support remote connectivity (VPN, MFA, Wi-Fi) and basic network troubleshooting. Handle new hire onboarding tasks including workstation setup, account creation, and equipment deployment. Assist with site visits for hardware rollouts, workstation moves, office setups, and equipment refresh projects. Maintain documentation, tickets, and updates in the service management system (ServiceNow/Jira/etc.). Provide hands-on support for video conferencing platforms (Zoom, Teams, Webex). Ensure compliance with IT policies and support security best practices. Participate in on-call or after-hours work during critical events or travel assignments. Travel Requirements Must be willing and able to travel 20% of the time. Travel includes scheduled site visits, office buildouts, hardware refreshes, and urgent support needs. Company provides travel accommodations, mileage reimbursement, and required equipment. Qualifications 1-2 years of IT support, desktop support, or help desk experience (or equivalent internships/education). Basic understanding of Windows troubleshooting, hardware components, and networking fundamentals. Strong customer service, communication, and problem-solving skills. Ability to work independently while traveling and representing the IT team onsite. Valid driver's license required. Nice-to-Have Skills Experience with imaging tools (SCCM, Intune, Autopilot). Familiarity with Active Directory (password resets, group membership). Experience supporting conference room A/V equipment. Certifications such as CompTIA A+, Network+, or similar.

Immediate need for a talented Field Support Technician. This is a 12 Months Contract opportunity with long-term potential and is located in Norfolk, NE (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94364 Pay Range: $21 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime. Key Requirements and Technology Experience: Key skills; Printers, commercial/large printer experience Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

IT Support Analyst- Onsite in Chicago, IL- Contract to Hire Optomi, in partnership with an industry leader, is seeking an IT Support Analyst (Tier 1/2) to join their team. This person will work on a remote, long term contract. They will help to diagnose and troubleshoot various issues related to network, systems, servers, and databases. Responsibilities: Address technical issues beyond Tier 1 capabilities Troubleshoot various hardware, software, network, and systems issues through a ticketing system (Jira in this role) Troubleshooting and patching servers and system settings Escalate issues as necessary Setting up conference rooms with Zoom and MS Teams Utilize Active Directory for group policy and role based access control Apply today if your background includes: Experience troubleshooting various IT issues and escalating when necessary Experience utlizing Jira or a similar ticketing system Active Directory experience in a large organization- any Powershell/Python scripting is a plus Monitoring logs and dashboards using different monitoring tools Ability to work on site role in Chicago, IL (5x a week)

Data Center Technician (Breakfix). Qualifications: Break-fix · Physical layer: fiber optic connections, contamination, cleaning · Understand ESD best practices · Comfortable with text based CLI · Familiar with IP based networking · A+/Network+ level of knowledge required · Good understanding of OSI layer and network principles · 2+ years of DC experience required · 4+ years of IT related experience required · Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) · Understanding BGP routing protocols, spanning tree, VRRP, LACP · Good organization, multitasking and communication skills · Microsoft Office Tools: Word, Outlook, Excel · Understanding of network procedures, environmental and safety management in a DC environment Responsibilities: · Physical hardware swaps: (Fabric and Backbone) o Optical transceiver swaps / Circuit diagnosis o Line card swap o TOR Replacement o Work with vendors for RMA's o Must be able to lift 50lbs · Asset Management · Tools and Ticket management · Build relationships with partner teams within the DC · Ability to review hardware logs, isolate and identify root cause · Remote link troubleshooting · Ability to mentor and guide L1 resource Thanks & Regards Akash Verma Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Phone: ************** Ext: 128 E-Mail: *************************** Linkedin: linkedin.com/in/akash-verma-b72471224

The Outsourced Support Desk Specialist is responsible for providing quality support desk services and technical assistance while on-site at the assigned client's location in a courteous and efficient manner while maintaining a high level of client satisfaction. ESSENTIAL FUNCTIONS: Provide technical support and remote help desk services to Marco client, escalating when necessary. Review current systems and make technical/process recommendations for improving efficiency. Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance, and reliability of client's network. Maintain client documentation. Support multiple end user requests and third-party business applications. Effectively communicate with technical and non-technical end users. Meet established metrics and benchmarks and comply with procedures and expectations. Represent Marco in a professional manner at all times by maintaining a professional appearance and adhering to company standards. Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment. Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry. Attend required company and departmental meetings. QUALIFICATIONS: An associate degree and two years of relevant experience; or equivalent combination of education and experience. Current high level industry recognized certifications to include any of the following: MCSA (Microsoft Certified Solutions Associate), CMNA, CCENT (Cisco Certified Entry Networking Technician), CCA (Citrix Certified Administrator), VCA, EMC-SA, BAIS, A+, N+ or Security+ preferred. Valid Driver's License, proof of personal insurance, and acceptable driving record, all to be maintained. REQUIRED SKILLS: Solid understanding of the administration of network operating systems, applications, and services found in a client environment. Proficiency with business collaboration tools such as MS Office applications. Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Commitment - See that tasks are completed from start to finish. Demonstrate thoroughness and commitment. Initiative - Must possess the ability to be a self-starter and take initiative. Work to identify and resolve problems in a timely manner, however if you can't resolve it yourself, use resources to find someone who can. Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation. Teamwork - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback. Time Management - Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines. Work Location & Travel Requirements: This role is based fully on-site at a customer location in Rockford, IL, five days per week. The position may also involve occasional travel to nearby customer sites within approximately 90 minutes of Rockford. Pay Range: $23.02 - $35.69 hourly The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

":"As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system. Some of the hardware you will be working with is as follows: Application Servers PC's Cabling Switches Printers Routers Fiber Converters Scanners","job_category":"Information Technology","job_state":"NE","job_title":"Field IT Support Technician","date":"2025-12-03","zip":"68101","position_type":"Full-Time","salary_max":"60,000. 00","salary_min":"60,000. 00","requirements":"Technical associates degree or equivalent work experience~^~1+ years of technical experience (hardware\/networking)~^~Must be able to lift at least 50 pounds on a consistent basis~^~Ability to travel, with hotel stays, up to 25% of the time~^~Must be able to attend a paid training class in Texas~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Good communication skills~^~Customer service experience~^~A+ and\/or Network+ certified is a plus","training":"You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company vehicle for work purposes - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Saxon Global is one of the fastest growing Inc 500 Companies in the US, providing enhanced IT consulting, and engineering solution services from past 16 years. Saxon global specializes in Business Intelligence, Mobility, Big Data & Cloud and provides IT tools and services to help organizations across industry verticals such as Financial Services, Retail, Telecom, Healthcare, Banking and Media Entertainment for their continued growth. Job Description IT Compliance Analyst 3 Months Contract to Perm Interview Method: Phone then In Person Lake Forest IL USA 60045 Position summary: · Individuals within the IT Compliance Analyst role are responsible for ensuring that the organization in accomplishing its objectives by bringing a disciplined approach to evaluating and improving the effectiveness of IT risk management, IT control and governance processes. · Persons in this role will be a primary resource for gathering IT risk and controls information and facilitating related surveys and audits. Partner with the IT Compliance managers and director to enhance the IT control environment based on industry or corporate standards. · Members of this role need to have an understanding of software development life cycles, IT SOX controls, industry standard software validation practices (i.e. GAMP 5, 21CFR part 11, and FDA validation guidelines), information security principals, process design, and IT compliance management. · They must be able to understand business requirements, technical specifications and change management documentation in order to document IT procedures and related information. · They must have interpersonal skills and be skilled at written communications. Primary duties and Responsibilities: · Assists in documentation and monitoring of IT General Controls. · Assists in identifying Control Owners · Working closely with control owners to document IT controls. · Working closely with the business and control owners to document and maintain an inventory of systems that fall into the category of Regulated Computerized Systems. The list will be reviewed annually for accuracy and completeness. · Document an annual Master validation plan for computerized systems. · Ensure compliance with the 21CFR part 11 requirements. · Working closely with business and control owners to conduct the necessary validation protocols such as (IQ, OQ, and PQ) for IT supported validated computerized systems. · Document the necessary protocols and reports necessary for validated computerized systems. · Understand meaning of audit questions and interview IT process owners to document answers. · Document IT controls and control changes in order for ABC to comply with corporate and regulatory requirements. · Assists external compliance initiatives that may include SOX, PCI DSS, HIPAA, FDA and other compliance programs, including the coordination of auditors interfacing with IT staff, guidance for appropriate remediation actions for findings, communication and escalation of remediation. · Interact with external and client auditors as part of required reviews of our IT Compliance Controls. Must be able to accurately communicate how IT controls work. · Stay current with latest changes in external compliance initiatives that may affect the organization's compliance with external requirements. · Prepare clear, detailed and accurate compliance documentation, including narratives, control descriptions, risk control matrices, test programs, and performance metrics. · Updates, as needed, the Quality System (policies, procedures, and work instructions) · Adheres to policies, procedures and standards. Experience and Educational Requirements: · Bachelor's Degree in Computer Science, Information Systems, Business Administration or other related field Or equivalent work experience. · 5 to 10 years IT compliance or audit experience. · Have a professional certification (CISA). Minimum skills, Knowledge and Ability Requirements: · Ability to work within a team environment. · Skilled at interacting with internal and external personnel · Strong interpersonal and analytical skills · Strong organizational and oral/written communication skills (ability to write policy and procedure documents) · Comfortable working with management, and ability to work independently on projects · Ability to travel · Working knowledge of IT Sarbanes-Oxley requirements · Working knowledge of GAMP 5, 21CFR Part 11, FDA validation guidelines Qualifications · Working knowledge of IT Sarbanes-Oxley requirements · Working knowledge of GAMP 5, 21CFR Part 11, FDA validation guidelines Additional Information Client is Focusing in FDA/CFR validation and SOX

The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role. Sales and Production Process Engineering Support Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback) Interact with prospective customers to convey process capabilities when required Coordinate Production support activities (programming, profiles, rework, etc) Production Support Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime Execute Product Level Process Design / Re-design Review new and existing products as necessary to define most appropriate/efficient manufacturing process Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required

💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work

Controls Application Engineer / Technical Support Sales Specialist Industry: Industrial Machinery Manufacturing About the Role: Join a leading industrial machinery manufacturer as a pivotal member bridging engineering expertise with sales acumen. This role demands a hybrid professional: someone grounded in electrical controls engineering who thrives in customer-facing technical sales and hands-on project support. You'll be the technical backbone that supports sales teams while engineering and commissioning control systems for smaller-scale integration projects. Key Responsibilities: Sales Technical Support Partner with sales during Request for Quote (RFQ) walkthroughs to capture critical system details that ensure precise, competitive proposals. Conduct thorough site assessments going beyond initial walkthroughs to validate system parameters and identify installation complexities. Collect and document critical data such as motor horsepower ratings, drive specs, enclosure requirements, conduit pathways, operator interface needs, and field device layouts. Collaborate with electrical contractors to develop clear, actionable installation scopes and task lists to streamline proposal accuracy. Facilitate contractor site tours, answer technical queries, and critically assess proposals to recommend best-fit solutions. Control Systems Engineering Design, draft, and deliver electrical schematics and bills of materials for projects scoped under 200 engineering hours. Develop and troubleshoot PLC and HMI programs, primarily leveraging Rockwell Automation platforms and other industry-standard tools. Lead panel testing, ensuring pre-commissioning readiness before field deployment. Oversee commissioning and startup activities on-site for smaller integration projects, typically completed within a week. What We're Looking For: Bachelor's degree in Electrical Engineering (BSEE), Mechanical Engineering (BSME), or comparable experience. Proven ability to follow through on commitments with meticulous attention to detail. Strong interpersonal and communication skills, able to confidently engage technical and non-technical stakeholders. Hands-on industrial plant experience preferred, ideally within manufacturing environments. Solid organizational and analytical mindset, capable of managing multiple project details simultaneously. Technical self-confidence coupled with a customer-oriented sales approach. Willingness to travel approximately 25-30% of the time, mainly short trips. Proficiency in AutoCAD and Microsoft Office suite (Word, Excel). Demonstrated experience programming Rockwell Automation PLCs and HMIs (Panelview ME/SE, Wonderware, Ignition). Why This Role? You'll be joining a company that values engineers who can sell smartly and sell engineers who can deliver smartly. If you want a role where your technical skills directly impact customer success while growing sales opportunities, this is the place.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Title: PC Support Technician Location: Omaha, NE Duration: Long Term (2 Years+) / Full Time Job Description : 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the first point of contact for the end users for all technical issues/ service requests Create incident and service requests Provide troubleshooting and technical support via phone, web based tools and email Provide Voice based and remote Technical Support to end users for all standard desktop issues Resolve /troubleshoot, resetting password etc Desired Skill Sets: Fluent in Spoken English Language Strong written English and interpersonal skills Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint) Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software's Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success. Mist have prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems Additional Information Thanks | Preeti Nahar | Sr. Talent & Client Acquisition Specialist | 360 IT PRO Solutions.|510-254-3300 Ext 825

Qualifications: Hands on support. deploy, install, configure, troubleshoot, and maintain computer systems Strong troubleshooting and problem-solving skills Solid understanding of Microsoft Windows OS and Microsoft 365 No telework, all duties will be performed on-site. CMMC or NIST 800-171 experience is required Education: Associates Degree in Computer Science plus A+ certification would be preferred, but not mandatory

As a Technical Support Specialist for our Mobile Surveillance Systems, you will be responsible for providing frontline technical support, system onboarding and troubleshooting, and customer service for our deployed equipment. This role requires a solid understanding of basic networking and hardware systems, a strong ability to communicate with internal operations and external customers, and proficiency in Microsoft Office tools. Key Responsibilities: Customer & Technical Support Serve as the first point of contact for technical issues via phone, email, or ticketing system Troubleshoot camera systems, connectivity issues, and power irregularities Escalate Tier II issues as needed with detailed documentation of prior actions taken System Setup & Configuration Perform onboarding and decommissioning of camera systems via 3DEye platform Configure camera settings including resolution, analytics, retention time, and naming conventions Set up alert schedules and notification rules Networking & Connectivity Understand and configure DHCP vs. Static IP addressing Access and navigate devices Servers & GUIs via local IPs Troubleshoot modem and cellular issues (Sierra Wireless, Peplink, AirVantage platforms) Perform failover testing on SIM cards and interpret LED status patterns Power Systems & Trailer Equipment Monitor and interpret solar and battery power metrics via Victron VRM Portal Update firmware and manage power relays for remote rebooting of devices Understand 12V/24V power distribution and breaker responsibilities Administrative & Reporting Accurately document all actions and updates in the helpdesk ticketing system Maintain asset records, SIM tracking, camera permissions, and monthly audit logs Participate in system commissioning/decommissioning workflows Preferred Experience & Skills: Experience with low voltage electrical systems, solar arrays, and battery-powered trailers Hands-on familiarity with IP-based camera systems and VMS platforms (e.g., 3DEye) Strong understanding of static IP configuration and network architecture Prior experience with cellular connectivity platforms (Sierra Wireless, Peplink) Able to effectively manage meetings, collaborate with a variety of stakeholders and communicate with all departments of the company to meet company expectations and consumer demands. Excellent written and verbal communication skills Proficiency with Microsoft Excel and Word Strong organizational skills and attention to detail Minimum Qualifications: High School Diploma or GED required; Bachelor's or technical degree preferred 1-2 years in a technical support, field technician, or systems installation role Customer service background in a technical or field support capacity Other Requirements: Willingness to work all hours This job is not remote and will require the ability to be in office a minimum of 50hrs weekly Able to travel at times, out of the area and overnight. Ability to lift up to 50 pounds and be on your feet for a significant period of time Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

CoSolutions is seeking a IT Technician in Omaha, NE. CoSolutions is currently hiring a IT Technician in Omaha, NE at the US Strategic Command Center. The mission of USSTRATCOM is to deter strategic attack through a safe, secure, effective, and credible, global combat capability and, when directed, is ready to prevail in conflict. The command enables Joint Force operations and is the combatant command responsible for Strategic Deterrence, Nuclear Operations, Nuclear Command, Control, and Communications (NC3) Enterprise Operations, Joint Electromagnetic Spectrum Operations, Global Strike, Analysis and Targeting, and Missile Threat Assessment. This position Provides end-user and technical support for GOC Mission Systems engineering services and RDT&E activities. Provides multi-disciplinary support for mission system services, integration, and sustainment of required systems and assured connectivity in the GOC and all other locations within the USSTRATCOM Enterprise. Supports the planning, development, testing, and delivery of holistic IT solutions for GOC Mission Systems. Provides installation, operation, and maintenance support for hardware and software across multiple classifications of networks. Initiates actions and response procedures to ensure all ITSM system tickets are resolved in a timely manner to include short-notice projects, documenting all diagnostics and solutions provided. Performs deskside trouble calls to resolve hardware/network issues. Verifies the installation and configuration of desktop and laptop stations to include specialized peripheral equipment. Provides incident, problem, outage, and trouble management support. Certifications: GFACT or GISF or Cloud+ or GCED or PenTest+ or A+ or Security+ or GSEC Education: BS preferred but not required Clearance: Active TS/SCI Physical Requirements: Ability to sit for extended periods of time. Ability to stand for extended periods of time. Ability to walk to various locations as needed. Ability to bend and navigate to perform assigned duties. Ability to lift light to moderate equipment as needed for job. About Us At CoSolutions we are proud to say we prioritize our employees as well as strive to create a comfortable, welcoming, and productive work environment for all. We support growth opportunity, career development, and always have open ears to new possibilities and solutions! If you are looking for a new rewarding opportunity, we would love to hear from you. CoSolutions is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Job Title: Technical Support SME Work Location: US-IL-Chicago Contract to hire Primary responsibilities include: Receive and respond to support requests from users via phone. Respond and resolve reported incidents. Perform root cause analysis and troubleshooting. Escalate to software vendors as required. Fulfill report & special data requests. Strong SQL skills are not required, but person should understand basic data models and how to create reports. Create reports using a web based reporting tool. Perform system configuration / administration. Installation of application updates on Windows PCs. Perform knowledge transfer activities to ensure that Control Center operations continue without material disruption. Document Control Center processes and procedures to create a support manual. Assist in identifying and implementing improvement opportunities. Work hours shift will be from 2:00 PM - 10:00 PM, ONSITE. Be available on an on-call basis afterhours. Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field. Work Experience: Experience must include working with and supporting Transit Oriented Software; experience in CleverCad is preferred. Knowledge of FileMaker Pro is desirable. At least 5 years of experience designing, developing, testing, implementing and maintaining applications systems and programs using standard computer programming languages or other developmental tools. Industry: Work in a public transit agency is preferred. Other Qualifications: Strong systems/ technical support experience. Possess a strong business prospective, and be an advocate of change in technology. Problem solver and innovative thinker, working well in a team environment Excellent communication and interpersonal skills with various levels within an organization. Ability to maintain a strong client/customer focus. Strong independence and decision making ability while working under pressure. Additional Information Thanks & Regards Preeti Nahar Sr. Talent & Client Acquisition Specialist Contact 510-254-3300 Ext 140

Executive IT Support Technician Compensation: $38-43/hr (contract); permanent salary anticipated in same range Travel: Minimal/light travel once permanent About the Role Connection is seeking a highly skilled Executive IT Support Specialist to deliver white-glove, personalized technology support to our client's executive leadership team, including up to 15 VP and C-suite members. This role requires a proactive, detail-oriented professional with a strong background in Windows, MacOS, mobile technologies, and networking, as well as the ability to manage personal technology needs with discretion and urgency. You'll serve as the trusted technology partner for executives-resolving issues quickly, ensuring seamless meetings and presentations, and enabling productivity through reliable, high-touch IT support. Responsibilities Provide dedicated, high-touch IT support for executive leadership (PCs, Macs, mobile devices, printers, personal technology). Deliver white-glove support for meetings, presentations, and Zoom conferencing. Troubleshoot and resolve hardware/software issues across Windows, MacOS, O365, Active Directory, and mobile platforms. Proactively monitor and maintain executive IT equipment to ensure peak performance. Train executives on using new and existing technology tools effectively. Ensure compliance with corporate IT policies while delivering customized solutions. Coordinate with Corporate Shared Services IT, vendors, and third parties as needed. Document and report on IT support activities, response times, and system health. Implement enhanced security measures to safeguard executive data and communications. Gather feedback from executives and drive continuous improvement in IT services. Min USD $38.00/Hr. Max USD $43.00/Hr. Qualifications 5+ years of IT support experience, with at least 2+ years in executive or VIP support. Strong expertise in Windows, MacOS, iOS/Android, O365, Active Directory, printers, and networking basics. Proven ability to provide white-glove, confidential, and professional support to senior leaders. Experience with Zoom and other video conferencing platforms. Strong problem-solving, multitasking, and communication skills. Ability to remain calm and effective under pressure with a high sense of urgency. Vendor coordination and warranty/service management experience preferred.