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Patient Access Representative jobs at Inspira Health Network - 56 jobs

  • Registrar- Patient Registration, Per Diem Varied Shifts, Bridgeton

    Inspira Health 4.5company rating

    Patient access representative job at Inspira Health Network

    MAJOR FUNCTION: Ensure patients' health care benefits cover inpatient admission and/or observation stay. Verify patient eligibility and benefit coverage. Submit hospital Notice of Admission for all emergent admissions and observation stays from the day before, in order to obtain required insurance authorizations. QUALIFICATIONS: Education & Experience: High School Diploma or GED equivalent required. Minimum of one year of experience working with medical insurance plans and products, coordination of benefit guidelines, and requirements for authorizations. Minimum of one year of experience working in a hospital or physician office verifying medical insurance coverage and a working knowledge of insurance plans and products, benefits and authorization processes. Certification/Licensure: N/A Knowledge & Skills: Must recognize inaccurate insurance information and take an investigative approach in following up as necessary to uncover correct information. Proficiency in working with payer on-line portals ex: Medicare, Medicaid, NaviNet preferred along with working knowledge of Commercial Insurances and Mental Health benefits. Basic knowledge of medical diagnoses and procedure codes required. Excellent verbal and written communications skills. Ability to organize accounts, work independently in addition to being detailed oriented is a must. Must be able to work many accounts daily. Strong computer skills with a working knowledge of Microsoft Office, Excel, Soarian Financials preferred. Physical Requirements: N: Never O: Occasionally (80%) Lifting O Standing O Sitting C Lifting 20-50lbs O Climbing N Kneeling O Lifting>50lbs N Crouching O Reaching F Carrying O Hearing C Walking O Pushing O Talking C Vision C Environmental Conditions: Noise O Varied Temperatures O Cleaning Agents N Noxious odors N Patient Exposure F Operative Equipment N
    $31k-35k yearly est. Auto-Apply 60d+ ago
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  • Network Program & Patient Coordinator - Cancer Services - Full Time - Day - Vineland

    Inspira Health Network 4.5company rating

    Patient access representative job at Inspira Health Network

    MAJOR FUNCTION: The network coordinator will independently manage the intake of new cancer patients and help bridge the gap between the clinician and patient. Will meet with new cancer patients at time of diagnosis and assist in coordinating care across the health network and expedite scheduling to keep patients moving through treatment. Assists in assessing and removing barriers such as transportation and financial barriers and utilizes critical thinking to recommend appropriate support services. Will work independently in conjunction with the patient's multidisciplinary care team to provide a high-quality patient experience across the network. Will assist in providing continuity and coordination of patient care and track patient outcomes and relevant data throughout the system. Participates in educational and community activities and assumes responsibility for ongoing growth within the role. Coordinates and handles various cancer care and screening programs as directed (such as low dose lung CT). QUALIFICATION: Education & Experiences: High School Diploma or equivalent required, college degree preferred. Previous 1-year experience in oncology required, 2-3 years of experience in oncology preferred. Certification/Licensure: Lay Navigation certification preferred (AONN) Knowledge & Skills: Proficiency with Microsoft Office and Excel required. Customer service skills required. Strong communication and listening skills. Excellent interpersonal skills with attention to patients' social, emotional, and psychosocial needs. Ability to demonstrate empathy, integrity, honesty and compassion in difficult conversations. Basic understanding of diagnostic testing, cancer processes and medical terminology. Self-motivated with attention to detail. Physical Requirements: N: Never O: Occasionally (80%) Lifting O Standing F Sitting C Lifting 20-50lbs O Climbing O Kneeling O Lifting>50lbs N Crouching O Reaching F Carrying F Hearing C Walking C Pushing F Talking C Vision C Environmental Conditions: Noise F Varied Temperatures F Cleaning Agents O Noxious odors O Patient Exposure C Operative Equipment F BENEFITS INFORMATION: Click Here to Review Our Great Benefits Offerings
    $31k-36k yearly est. Auto-Apply 28d ago
  • Scheduling Specialist - Orthopedics

    Virtua 4.5company rating

    Remote

    At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: 100% RemoteCurrently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only. Remote Type: 100% Remote Employment Type: Employee Employment Classification: Regular Time Type: Full time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 40 Additional Locations: Job Information: Summary: Schedules inpatient or outpatient procedures. Informs patients and physician office of prep instructions or other test requirements. Correctly identifies the patient, matches medical records, and facilitates hospital care. Position Responsibilities: • Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders. • Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures. • Alerts facilitator of current or potential problems and assists in resolution. • Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service. • Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required. • Maintains office supplies and equipment. • Assists in orienting new staff on scheduling and data collection processes. • Assists with unit coverage as needed. Position Qualifications Required / Experience Required: Previous medical clerical experience. Understanding of medical terminology. Computer user proficiency (data entry). Clear communication skills. Professional phone demeanor. Required Education: High School Diploma or equivalent required.Hourly Rate: $18.16 - $26.95 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.
    $18.2-27 hourly Auto-Apply 2d ago
  • Patient Access Asso Level I

    Atlanticare 4.3company rating

    Galloway, NJ jobs

    The Patient Access Associate I will perform duties after an eight week training program under the supervision of the Patient Access Leadership Team and Revenue Cycle Quality & Assurance Training Team. This position is a customer service champion responsible for delivering great customer service at each entry point throughout the health system. This position supports organizational goals by providing high level, quality customer service, participating in performance improvement efforts, demonstrating a commitment to teamwork and cooperation while verifying and preparing all patient accounts for inpatient and outpatient billing in order to maximize payment for Hospital and Clinic services from all sources. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES Responsible for the patient pre-registration, registration, general admissions, and financial assistance processing. Will be knowledgeable of state and federal government funding programs such as Medicare, Medicaid, TRICARE/CHAMPUS, Workers' Compensation; No Fault Auto, and commercial insurance payers. Will be knowledgeable of billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; insurance terminology; basic medical terminology, EMTALA, HIPAA privacy, and compliance practices. Ensures all demographic and insurance information is obtained and correct, and scans IDs and insurance cards, as needed. Sends query for insurance eligibility information provided by the patient and/or representative to validate eligibility and benefit information and accurately document in the registration system. Informs patient of insurance in/out of network status, as appropriate. Accurately completes the Medicare Secondary Payer Questionnaire on all Medicare eligible patients. Verifies insurance information through payor contact via telephone, online resources, or electronic verification system. Responsible for verifying diagnosis codes and completing medical necessity checks for Medicare. The Patient Access Associate I must have basic knowledge of ICD-10 in order to ensure accurate diagnosis entry for reimbursement. Identifies and obtains payor authorizations, pre-certifications, and/or referrals. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. Responsible for communicating to service line partners of situations where rescheduling is necessary due to lack of authorization and/or limited benefits and is approved by clinical personnel. In working inpatient accounts, is held responsible for timely notification to payers of the patient's admission to the facility. Identifies all patient financial responsibilities, calculates estimates, collects all payments due, including current estimated liabilities, outstanding balances and self-pay deposits, posts payment transactions in the system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. Responsible for all estimates requested for consumer shopper comparison. Appropriately collects and/or sets payment arrangements with patients of their representative, scheduling payments on deposits due, which may include screening of patients for enrollment in available credit option programs. Documents all attempt for collections, using approved verbiage, timely, and consistently. Proactively seeks assistance to improve collections. Ensures all patients with questions or concerns regarding their bills are referred to the appropriate resource, to include initiation of financial counseling, when appropriate. Documents pertinent activity on the patient account via notes. Maintains a current and thorough knowledge of utilizing online and system tools available, working from manual reports during system downtime. The Patient Access Associate I communicates and collaborates with Patient Access team members and other ancillary departments as needed. Attends all required training and in-services and passes all competency tests associated with the in-services. May be responsible for additional duties as assigned with respect to the Patient Access job scope. QUALIFICATIONS EDUCATION AND EXPERIENCE: High school diploma or equivalent required. 0-1 year experience in Healthcare registration or relevant customer service environment required. Previous experience in a physicians' office or hospital setting is preferred. The Patient Access Associate I can perform job duties based on department procedure and protocol; may require direct oversight LICENSE/CERTIFICATION: Healthcare Financial Management Association - HFMA (CRCR) Certified Revenue Cycle Representative certification required within 120 days of hire or transfer. Current incumbents required to obtain certification by 10/1/2025. KNOWLEDGE AND SKILLS: Ability to communicate effectively both verbally and in writing is sufficient to perform the essential functions; read, understand, and apply policies and guidelines; obtain information from a variety of sources is required. Knowledge of general computer and data entry functions required. Excellent communication, customer service, organizational and analytical skills required. Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment. Ability to keep up in very fast-paced environment required. Candidates must continuously display professionalism, courtesy and respect to all customers that always mirror AtlantiCare's Values/Behaviors. Candidate must have reliable means of transportation. Bilingual preferred. . PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. Must pass annual recertification with score of 95% or better. This requirement is expected to be maintained every year. Staff members will be required to re-take training and exam until they obtain the appropriate grade or disciplinary action will be taken in regards for performance. Maintains a high accuracy rate of 98% or higher and established productivity rates for Key Performance Indicators (KPI) such as cash collections wait and TAT times, pre-registration and registration productivity. The Patient Access Associate has the opportunity for advancement to Patient Access Associate II if all of the above requirements are satisfied and the Patient Access Associate has been in the role for 15 months. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires reaching, stooping, kneeling, and crouching approximately 25% of the workday. This position also requires pushing and pulling computers on wheels approximately up to 100% of the day if assigned to the Emergency Department or Labor and Delivery. High volume fast-paced environment. High volume fast-paced environment. The essential functions for this position are listed on the Assessment and Evaluation Tool. The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
    $34k-38k yearly est. 1d ago
  • Patient Dining Associate

    Atlanticare Regional Medical Center, Inc. 4.3company rating

    New Jersey jobs

    The Patient Dining Associate is responsible for processing all patient menus and diet orders according to department procedures. This position ensures that all patient food service requests are processed promptly and that menus prepared for patients are individualized to specific diets. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High school diploma or equivalent required. Ability to read, write and communicate in English is required. LICENSE/CERTIFICATION: EXPERIENCE: Prior experience in healthcare foodservice is preferred. PERFORMANCE EXPECTATIONS Demonstrates the technical competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to blood borne pathogens along with infectious diseases. Exposure to wet, humid hot and /or cold conditions, moving mechanical parts, fumes or airborne particles, extreme cold and extreme heat. Requires frequent standing and stooping, as well as pushing and lifting moderately heavy to heavy things. The employee must regularly lift and/or move up to 25 pounds, push and pull food delivery carts, and occasionally lift and/or move up to 30 pounds. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports to department leadership. The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.
    $37k-43k yearly est. 1d ago
  • Scheduling Specialist - Cherry Hill Surgical Group

    Virtua Memorial Hospital 4.5company rating

    Cherry Hill, NJ jobs

    At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Cherry Hill - 1935 Route 70 East Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Full time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 40 Additional Locations: Job Information: Summary: Schedules inpatient or outpatient procedures. Informs patients and physician office of prep instructions or other test requirements. Correctly identifies the patient, matches medical records, and facilitates hospital care. Position Responsibilities: • Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders. • Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures. • Alerts facilitator of current or potential problems and assists in resolution. • Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service. • Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required. • Maintains office supplies and equipment. • Assists in orienting new staff on scheduling and data collection processes. • Assists with unit coverage as needed. Position Qualifications Required / Experience Required: Previous medical clerical experience. Understanding of medical terminology. Computer user proficiency (data entry). Clear communication skills. Professional phone demeanor. Required Education: High School Diploma or equivalent required. Hourly Rate: $18.16 - $26.95 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.
    $18.2-27 hourly Auto-Apply 49d ago
  • Patient Access Asso Level I

    Atlanticare 4.3company rating

    Atlantic City, NJ jobs

    The Patient Access Associate I will perform duties after an eight week training program under the supervision of the Patient Access Leadership Team and Revenue Cycle Quality & Assurance Training Team. This position is a customer service champion responsible for delivering great customer service at each entry point throughout the health system. This position supports organizational goals by providing high level, quality customer service, participating in performance improvement efforts, demonstrating a commitment to teamwork and cooperation while verifying and preparing all patient accounts for inpatient and outpatient billing in order to maximize payment for Hospital and Clinic services from all sources. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES Responsible for the patient pre-registration, registration, general admissions, and financial assistance processing. Will be knowledgeable of state and federal government funding programs such as Medicare, Medicaid, TRICARE/CHAMPUS, Workers' Compensation; No Fault Auto, and commercial insurance payers. Will be knowledgeable of billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; insurance terminology; basic medical terminology, EMTALA, HIPAA privacy, and compliance practices. Ensures all demographic and insurance information is obtained and correct, and scans IDs and insurance cards, as needed. Sends query for insurance eligibility information provided by the patient and/or representative to validate eligibility and benefit information and accurately document in the registration system. Informs patient of insurance in/out of network status, as appropriate. Accurately completes the Medicare Secondary Payer Questionnaire on all Medicare eligible patients. Verifies insurance information through payor contact via telephone, online resources, or electronic verification system. Responsible for verifying diagnosis codes and completing medical necessity checks for Medicare. The Patient Access Associate I must have basic knowledge of ICD-10 in order to ensure accurate diagnosis entry for reimbursement. Identifies and obtains payor authorizations, pre-certifications, and/or referrals. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. Responsible for communicating to service line partners of situations where rescheduling is necessary due to lack of authorization and/or limited benefits and is approved by clinical personnel. In working inpatient accounts, is held responsible for timely notification to payers of the patient's admission to the facility. Identifies all patient financial responsibilities, calculates estimates, collects all payments due, including current estimated liabilities, outstanding balances and self-pay deposits, posts payment transactions in the system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. Responsible for all estimates requested for consumer shopper comparison. Appropriately collects and/or sets payment arrangements with patients of their representative, scheduling payments on deposits due, which may include screening of patients for enrollment in available credit option programs. Documents all attempt for collections, using approved verbiage, timely, and consistently. Proactively seeks assistance to improve collections. Ensures all patients with questions or concerns regarding their bills are referred to the appropriate resource, to include initiation of financial counseling, when appropriate. Documents pertinent activity on the patient account via notes. Maintains a current and thorough knowledge of utilizing online and system tools available, working from manual reports during system downtime. The Patient Access Associate I communicates and collaborates with Patient Access team members and other ancillary departments as needed. Attends all required training and in-services and passes all competency tests associated with the in-services. May be responsible for additional duties as assigned with respect to the Patient Access job scope. QUALIFICATIONS EDUCATION AND EXPERIENCE: High school diploma or equivalent required. 0-1 year experience in Healthcare registration or relevant customer service environment required. Previous experience in a physicians' office or hospital setting is preferred. The Patient Access Associate I can perform job duties based on department procedure and protocol; may require direct oversight LICENSE/CERTIFICATION: Healthcare Financial Management Association - HFMA (CRCR) Certified Revenue Cycle Representative certification required within 120 days of hire or transfer. Current incumbents required to obtain certification by 10/1/2025. KNOWLEDGE AND SKILLS: Ability to communicate effectively both verbally and in writing is sufficient to perform the essential functions; read, understand, and apply policies and guidelines; obtain information from a variety of sources is required. Knowledge of general computer and data entry functions required. Excellent communication, customer service, organizational and analytical skills required. Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment. Ability to keep up in very fast-paced environment required. Candidates must continuously display professionalism, courtesy and respect to all customers that always mirror AtlantiCare's Values/Behaviors. Candidate must have reliable means of transportation. Bilingual preferred. . PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. Must pass annual recertification with score of 95% or better. This requirement is expected to be maintained every year. Staff members will be required to re-take training and exam until they obtain the appropriate grade or disciplinary action will be taken in regards for performance. Maintains a high accuracy rate of 98% or higher and established productivity rates for Key Performance Indicators (KPI) such as cash collections wait and TAT times, pre-registration and registration productivity. The Patient Access Associate has the opportunity for advancement to Patient Access Associate II if all of the above requirements are satisfied and the Patient Access Associate has been in the role for 15 months. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires reaching, stooping, kneeling, and crouching approximately 25% of the workday. This position also requires pushing and pulling computers on wheels approximately up to 100% of the day if assigned to the Emergency Department or Labor and Delivery. High volume fast-paced environment. High volume fast-paced environment. The essential functions for this position are listed on the Assessment and Evaluation Tool. The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.
    $34k-38k yearly est. 1d ago
  • Healthcare Access Specialist

    Cooper University Health Care 4.6company rating

    Camden, NJ jobs

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description * The HCA Patient Access Specialist communicates with insurance companies, patients, and healthcare providers to resolve discrepancies, update records, and ensure proper billing. Accuracy is crucial to prevent claim denials and facilitate smooth reimbursement processes. This role requires attention to detail, strong organizational skills, knowledge of insurance policies, sense of urgency to meet time-sensitive insurance requirements, and effective communication skills to navigate the complexities of healthcare billing. * The HCA Patient Access Specialist is responsible for ensuring quality patient registration, validation, and verification of insurance information. Collects and reviews all patient insurance information needed to complete the benefit verification process. Investigates missing data needed to complete the verification process. Troubleshoots and seeks solutions to problems related to questions and concerns over health insurance coverage. Knowledgeable with coordination of benefits and completing MSPQ episodically to ensure proper coordination for Medicare recipients. Additional responsibilities include point of service collections, positive telephone etiquette, and patient satisfaction in support of Cooper University Hospital Mission and Core Values. Must be able to work independently and as a team with an enthusiastic personality. * Knowledgeable of state and federal government funding programs such as Medicare, Medicaid, and requirements to satisfy timely notification of rights as it pertains to these programs. Additionally, securing and delivering proper correspondence needed to satisfy those requirements such as CMS IMM, CMS MOON, NJ Observation, and CMS NSA forms. * Uses all modes of electronic insurance verification, RTE, portals such as NaviNet, Availity, PEAR, Notivasphere, insurance verification websites as well as telephonic verification as needed. When appropriate, ensures the payer receives a Notice of Admission on all admissions, scheduled and non - scheduled, within 24 - hours or the next business day. Submits notice of admissions to all payors via electronic portal or fax transmittal as appropriate and timely. * The HCA Patient Access Specialist communicates as appropriate with the physicians, NJ Medical Examiners, the Sharing Network, and Funeral Directors to ensure timely handling of deceased patients. Initiates electronic death record via NJ EDRS. Experience Required * 2 years in -Minimum one year of registration or billing experience working in a medical facility. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * 3-5 years preferred. * Preferred Experience includes: * Minimum one year of registration or billing experience working in a medical facility. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * Epic experience preferred Education Requirements High School Diploma or Equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification or HFMA Certified Revenue Cycle certification (Preferred) Special Requirements * Excellent verbal and written communications skills * Experienced in use of computers and software applications, i.e., Microsoft Word, Excel, Outlook, Access, * registration, and billing systems. * Exceptional customer service and interpersonal skills * Proficiency in working with payor on-line portals, i.e., NaviNet, Passport, Availity, and other third-party eligibility systems preferred. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00
    $35k-40k yearly est. Auto-Apply 40d ago
  • Patient Access Service Specialist

    Cooper University Hospital 4.6company rating

    Camden, NJ jobs

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients and facilitating patient access to professional services. This position must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital and Cooper University Physicians. Must be knowledgeable of medical terminology, medical insurance, professional billing requirements, and must possess excellent communication skills both verbal and written. Must be skilled in use of computers and applications. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Experience Required 2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office, Medical Terminology preferred. Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals. Excellent customer service skills with strong interpersonal skills and phone etiquette are required Education Requirements High School Diploma or Equivalent required. Special Requirements Computer IDX training program to include: Registration, Scheduling, E-Commerce, and FSC. All incumbents must satisfactorily complete a Cooper systems training program to include: Registration, Scheduling, E-Commerce and FSC Requirement: All new employees must be trained in appointment scheduling and Patient Registration and successfully PASS all IDX training requirements within their probationary period. IDX Training includes: MCA Models, Registration, Basic Management and Eligibilities requirements. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00
    $35k-40k yearly est. Auto-Apply 60d+ ago
  • Patient Access Asso Level I

    Atlanticare Regional Medical Center, Inc. 4.3company rating

    Atlantic City, NJ jobs

    The Patient Access Associate I will perform duties after an eight week training program under the supervision of the Patient Access Leadership Team and Revenue Cycle Quality & Assurance Training Team. This position is a customer service champion responsible for delivering great customer service at each entry point throughout the health system. This position supports organizational goals by providing high level, quality customer service, participating in performance improvement efforts, demonstrating a commitment to teamwork and cooperation while verifying and preparing all patient accounts for inpatient and outpatient billing in order to maximize payment for Hospital and Clinic services from all sources. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES * Responsible for the patient pre-registration, registration, general admissions, and financial assistance processing. * Will be knowledgeable of state and federal government funding programs such as Medicare, Medicaid, TRICARE/CHAMPUS, Workers' Compensation; No Fault Auto, and commercial insurance payers. * Will be knowledgeable of billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; insurance terminology; basic medical terminology, EMTALA, HIPAA privacy, and compliance practices. * Ensures all demographic and insurance information is obtained and correct, and scans IDs and insurance cards, as needed. Sends query for insurance eligibility information provided by the patient and/or representative to validate eligibility and benefit information and accurately document in the registration system. Informs patient of insurance in/out of network status, as appropriate. Accurately completes the Medicare Secondary Payer Questionnaire on all Medicare eligible patients. * Verifies insurance information through payor contact via telephone, online resources, or electronic verification system. * Responsible for verifying diagnosis codes and completing medical necessity checks for Medicare. The Patient Access Associate I must have basic knowledge of ICD-10 in order to ensure accurate diagnosis entry for reimbursement. * Identifies and obtains payor authorizations, pre-certifications, and/or referrals. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. Responsible for communicating to service line partners of situations where rescheduling is necessary due to lack of authorization and/or limited benefits and is approved by clinical personnel. * In working inpatient accounts, is held responsible for timely notification to payers of the patient's admission to the facility. * Identifies all patient financial responsibilities, calculates estimates, collects all payments due, including current estimated liabilities, outstanding balances and self-pay deposits, posts payment transactions in the system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. Responsible for all estimates requested for consumer shopper comparison. * Appropriately collects and/or sets payment arrangements with patients of their representative, scheduling payments on deposits due, which may include screening of patients for enrollment in available credit option programs. Documents all attempt for collections, using approved verbiage, timely, and consistently. Proactively seeks assistance to improve collections. * Ensures all patients with questions or concerns regarding their bills are referred to the appropriate resource, to include initiation of financial counseling, when appropriate. * Documents pertinent activity on the patient account via notes. * Maintains a current and thorough knowledge of utilizing online and system tools available, working from manual reports during system downtime. * The Patient Access Associate I communicates and collaborates with Patient Access team members and other ancillary departments as needed. * Attends all required training and in-services and passes all competency tests associated with the in-services. * May be responsible for additional duties as assigned with respect to the Patient Access job scope. QUALIFICATIONS EDUCATION AND EXPERIENCE: * High school diploma or equivalent required. * 0-1 year experience in Healthcare registration or relevant customer service environment required. * Previous experience in a physicians' office or hospital setting is preferred. * The Patient Access Associate I can perform job duties based on department procedure and protocol; may require direct oversight LICENSE/CERTIFICATION: * Healthcare Financial Management Association - HFMA (CRCR) Certified Revenue Cycle Representative certification required within 120 days of hire or transfer. Current incumbents required to obtain certification by 10/1/2025. KNOWLEDGE AND SKILLS: * Ability to communicate effectively both verbally and in writing is sufficient to perform the essential functions; read, understand, and apply policies and guidelines; obtain information from a variety of sources is required. * Knowledge of general computer and data entry functions required. * Excellent communication, customer service, organizational and analytical skills required. * Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment. Ability to keep up in very fast-paced environment required. * Candidates must continuously display professionalism, courtesy and respect to all customers that always mirror AtlantiCare's Values/Behaviors. * Candidate must have reliable means of transportation. * Bilingual preferred. . PERFORMANCE EXPECTATIONS * Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. * Must pass annual recertification with score of 95% or better. This requirement is expected to be maintained every year. Staff members will be required to re-take training and exam until they obtain the appropriate grade or disciplinary action will be taken in regards for performance. * Maintains a high accuracy rate of 98% or higher and established productivity rates for Key Performance Indicators (KPI) such as cash collections wait and TAT times, pre-registration and registration productivity. * The Patient Access Associate has the opportunity for advancement to Patient Access Associate II if all of the above requirements are satisfied and the Patient Access Associate has been in the role for 15 months. WORK ENVIRONMENT * Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. * This position requires reaching, stooping, kneeling, and crouching approximately 25% of the workday. This position also requires pushing and pulling computers on wheels approximately up to 100% of the day if assigned to the Emergency Department or Labor and Delivery. High volume fast-paced environment. * High volume fast-paced environment. * The essential functions for this position are listed on the Assessment and Evaluation Tool. The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.
    $37k-43k yearly est. 60d+ ago
  • Registrar - Voorhees - PT (1st Shift)

    Virtua Memorial Hospital 4.5company rating

    Voorhees, NJ jobs

    At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Voorhees - 100 Bowman Drive Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Part time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 8 Additional Locations: Job Information: Schedule: Every other Monday/Friday 7am-3pm *All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into. Summary: Gathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Obtains co-pays, deductibles, co-insurance and deposit amounts. Performs accurate and thorough registrations. Is compliant with regulatory guidelines. Acts as first contact representative of Virtua by providing excellent customer service. Position Responsibilities: • Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data. • Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork. • Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative. • Identifies and provides appropriate referrals and payment options to patients needed financial assistance. • Provides additional office support including telephones, scheduling, typing, filing, etc. Position Qualifications Required / Experience Required: 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred. Must demonstrate a positive demeanor, have both strong verbal and written communication skills. Must be able to handle potentially stressful situations and multiple tasks. Must have basic typing, computer and/or word processing skills. Required Education: High School diploma. Training / Certification / Licensure: One year of Epic system experience highly preferred. Hourly Rate: $17.97 - $25.20 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.
    $18-25.2 hourly Auto-Apply 27d ago
  • Registration Clerk

    Cooper University Hospital 4.6company rating

    Cape May Court House, NJ jobs

    About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Cooper University Hospital Cape Regional is accredited by and received the Gold Seal of approval from The Joint Commission. Short Description A registration clerk is responsible for providing extraordinary customer service while assisting patients at all phases of the intake process, verifying medical information and collecting insurance information, answering questions and performing other administrative and clerical tasks. Some, but not all, of the responsibilities of this position include: Greets patients and directs patients to appropriate areas. Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments. Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy. Files all charts for Health Information Management and Information Systems in alphabetical order, maintaining a neat and orderly work area. Processes placement of patients using bed availability, special requests and criteria for specialty areas. Answers phone, records messages, and performs related duties as directed. Experience Required Previous data entry or typing experience with knowledge of basic office equipment . Interpersonal skills must be well-developed. Must possess the initiative and the ability to set and achieve high standards of performance. Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment. Must exhibit good telephone and clerical skills and the ability to communicate clearly and effectively, both orally and in writing. Ability to learn specific job duties and complete detailed work assignments in a timely fashion. Education Requirements High School graduate or equivalent Salary Min ($) USD $17.00 Salary Max ($) USD $22.73
    $31k-37k yearly est. Auto-Apply 11d ago
  • Registrar - Camden - PT (2nd Shift)

    Virtua Memorial Hospital 4.5company rating

    Camden, NJ jobs

    At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Camden - 1000 Atlantic Avenue Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Part time Work Shift: 2nd Shift (United States of America) Total Weekly Hours: 8 Additional Locations: Job Information: Schedule: Every other Friday 3p-11p & every other Saturday & Sunday 7p-11p *All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into. Summary: Gathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Obtains co-pays, deductibles, co-insurance and deposit amounts. Performs accurate and thorough registrations. Is compliant with regulatory guidelines. Acts as first contact representative of Virtua by providing excellent customer service. Position Responsibilities: • Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data. • Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork. • Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative. • Identifies and provides appropriate referrals and payment options to patients needed financial assistance. • Provides additional office support including telephones, scheduling, typing, filing, etc. Position Qualifications Required / Experience Required: 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred. Must demonstrate a positive demeanor, have both strong verbal and written communication skills. Must be able to handle potentially stressful situations and multiple tasks. Must have basic typing, computer and/or word processing skills. Required Education: High School diploma. Training / Certification / Licensure: One year of Epic system experience highly preferred. Hourly Rate: $17.97 - $25.20 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.
    $18-25.2 hourly Auto-Apply 60d+ ago
  • Registrar - Camden - PT (1st/2nd Shift)

    Virtua Memorial Hospital 4.5company rating

    Camden, NJ jobs

    At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Camden - 1000 Atlantic Avenue Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Part time Work Shift: 2nd Shift (United States of America) Total Weekly Hours: 26.5 Additional Locations: Job Information: Schedule: Every other Sat/Sun (7a-3p) and every other M/F(7a-3p) and every Tues and Thursday (3p-9p) *All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into. Summary: Gathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Obtains co-pays, deductibles, co-insurance and deposit amounts. Performs accurate and thorough registrations. Is compliant with regulatory guidelines. Acts as first contact representative of Virtua by providing excellent customer service. Position Responsibilities: • Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data. • Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork. • Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative. • Identifies and provides appropriate referrals and payment options to patients needed financial assistance. • Provides additional office support including telephones, scheduling, typing, filing, etc. Position Qualifications Required / Experience Required: 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred. Must demonstrate a positive demeanor, have both strong verbal and written communication skills. Must be able to handle potentially stressful situations and multiple tasks. Must have basic typing, computer and/or word processing skills. Required Education: High School diploma. Training / Certification / Licensure: One year of Epic system experience highly preferred. Hourly Rate: $17.97 - $25.20 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.
    $18-25.2 hourly Auto-Apply 14d ago
  • Patient Representative Liaison

    Cooper University Hospital 4.6company rating

    Camden, NJ jobs

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Patient Representative Liaison will round regularly on patients to assure that their needs are being addressed, and Aid as needed. To serve as an advocate and liaison to the patients of Cooper University Hospital. To make patients, family & visitors feel welcome and informed. To round regularly on patients to assure that their needs are being addressed and provide assistance as needed. To follow-up on all issues identified. To ensure that patient and family needs are being met by proactively offering assistance. Overview The Surgical Care Unit (SCU), Short Procedure Unit (SPU) Same Day Surgery (SDS) and Pre-Admission Testing (PAT) are in Camden at the hospital on the second, third and fifth floors. First Pre-Admission Testing, located in 3 Cooper calls to review a patient's health information prior to a surgical procedure. Once approval for the recommended surgical procedure is finalized and patient information is reviewed the patient is provided with information on when and where to report. Once arrived and registered the patient is escorted to the appropriate location to be prepped for surgical procedure. These RN's prep the patient for the procedure. They review medical history, medical procedures and place an IV. Patients are met by Anesthesia and their Surgeon. Once everything is reviewed and verified the patient then goes to the OR. Experience Required 5 years customer service experience, preferable in a health care setting. Education Requirements High School Diploma or Equivalent required, bachelor's degree preferred. Special Requirements 1030A-9P Monday-Thursday Bilingual a plus. Analytical thinking/problem solver, open communication/good listening, professional manner, respectful, service commitment to customers, self-starter requiring limited supervision. Excellent customer service, patient interaction and organizational skills. Ability to work in a fast-paced environment. Salary Min ($) USD $22.00 Salary Max ($) USD $35.00
    $32k-36k yearly est. Auto-Apply 14d ago
  • Ed Registrar

    Cooper University Hospital 4.6company rating

    Camden, NJ jobs

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collections, resource referrals, and customer service) in a fast paced, high volume Emergency Department that provides 24/7 service. Experience Required 2 years registration experience in a Level 1 Trauma facility, Hospital Emergency Department or high volume outpatient medical office preferred. Knowledge of medical insurance products and benefits, state and federal medical assistance programs, authorization and referral requirements, and collection of copays. Medical terminology knowledge also preferred. Proficiency in Flowcast scheduling, registration and visit management, and EPIC ED application a plus. Education Requirements High School Diploma or Equivalent required. License/Certification Requirements Must satisfactorily complete Cooper IDX training program to include: Registration Visit Management Eligibility and FSC selection Special Requirements Excellent customer service, communication and interpersonal skills. Ability to conduct patient interviews with thoroughness and accuracy under stressful conditions. Ability to multitask in busy, high-volume environment. Computer proficiency necessary. Solid understanding of EMTALA, HIPAA and Joint Commission regulations relating to patient access and emergency room registration. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00
    $29k-37k yearly est. Auto-Apply 14d ago
  • Patient Dining Associate

    Atlanticare 4.3company rating

    Pomona, NJ jobs

    The Patient Dining Associate is responsible for processing all patient menus and diet orders according to department procedures. This position ensures that all patient food service requests are processed promptly and that menus prepared for patients are individualized to specific diets. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High school diploma or equivalent required. Ability to read, write and communicate in English is required. LICENSE/CERTIFICATION: EXPERIENCE: Prior experience in healthcare foodservice is preferred. PERFORMANCE EXPECTATIONS Demonstrates the technical competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to blood borne pathogens along with infectious diseases. Exposure to wet, humid hot and /or cold conditions, moving mechanical parts, fumes or airborne particles, extreme cold and extreme heat. Requires frequent standing and stooping, as well as pushing and lifting moderately heavy to heavy things. The employee must regularly lift and/or move up to 25 pounds, push and pull food delivery carts, and occasionally lift and/or move up to 30 pounds. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports to department leadership. The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.
    $37k-43k yearly est. 1d ago
  • Patient Dining Associate

    Atlanticare Regional Medical Center, Inc. 4.3company rating

    Pomona, NJ jobs

    The Patient Dining Associate is responsible for processing all patient menus and diet orders according to department procedures. This position ensures that all patient food service requests are processed promptly and that menus prepared for patients are individualized to specific diets. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High school diploma or equivalent required. Ability to read, write and communicate in English is required. LICENSE/CERTIFICATION: EXPERIENCE: Prior experience in healthcare foodservice is preferred. PERFORMANCE EXPECTATIONS Demonstrates the technical competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to blood borne pathogens along with infectious diseases. Exposure to wet, humid hot and /or cold conditions, moving mechanical parts, fumes or airborne particles, extreme cold and extreme heat. Requires frequent standing and stooping, as well as pushing and lifting moderately heavy to heavy things. The employee must regularly lift and/or move up to 25 pounds, push and pull food delivery carts, and occasionally lift and/or move up to 30 pounds. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports to department leadership. The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.
    $37k-43k yearly est. 60d+ ago
  • Dental Patient Coordinator 2

    South Jersey Smiles Inc. 4.1company rating

    Moorestown, NJ jobs

    Job Description Do you want to be part of something where your contributions will be vital to the growth and success of our practice? Do you want to join an amazing culture where the entire team loves working together for a greater purpose? If you answered with an enthusiastic YES to those questions, then you are exactly what we want as one of the faces of our dental office and a pillar of strength inside our team! We are looking for an individual with great interpersonal skills, who enjoys multi-tasking and organization. Experience in the dental field is a plus Responsibilities for this position include but are not limited to: Managing Phones, Office and patient communication, intake forms, payment collections, and being an brand ambassador for the office. This will be considered a full time position- we provide health benefits, 401K w/Match, PTO/Vacation, and uniform allowances, off site training. Hours for this position would be: Mon 8-5; Tuesday 8-5; Wednesday 8-4; Thursday 9:30-7; Friday 9-1 If you feel like a good fit for our office- do not hesitate to contact us with your resume and best hours for a call back. Thank you!
    $32k-37k yearly est. 24d ago
  • Care Coordinator PRN- Vascular Surgery

    Cooper University Hospital 4.6company rating

    Camden, NJ jobs

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Works in collaboration with Vascular Providers, Navix Team and Manager to schedule appointments and gather images/reports for patients seeing the Vascular Surgery Team. Experience Required 0-2 years required Education Requirements High School/GED required Associates degree preferred License/Certification Requirements LPN/Medical Assistant Required Salary Min ($) USD $22.00 Salary Max ($) USD $35.00
    $32k-40k yearly est. Auto-Apply 60d+ ago

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