Substance Abuse Counselor jobs at Interfaith Community Services

At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity. Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually. If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission! What You'll Do: In the Case Manager role, you'll provide direct services to clients, to include but not limited to, intake, assessment, vocational case management, job placement and referrals, social services/basic needs client advocacy (resources & referrals) to help individuals experiencing homelessness, and families achieve employment placement and self-sufficiency. Our ideal candidate can prioritize client's needs and service delivery, programmatic goals, is team oriented, responsible, reliable and accountable, has passion for helping others that shows through in many ways. Our goal is to move clients from crisis to self-sufficiency while supporting the mission of Interfaith Community Services. Verify eligibility for employment in the United States for all persons requesting or obtaining employment services, and any other appropriate background checks Manage a diverse client caseload by providing direct services, including fulfilling basic needs, job placement, job-related referrals to other service providers, and conducting workshops and educational services related to job employment Provide assessments, individual service plans, crisis intervention, advocacy, and social services and vocational case management Provide guidance and support to help clients identify their own strengths, skills set, set achievable goals, and follow through consistently so they can become employable and self-sufficient Submit statistical reports pertaining to job placements, demographic information, and all other related reports to supervisor in a timely manner Administer supportive and basic needs services per agency and contract guidelines ? Coordinate and provide services that are comprehensive, timely, effective, efficient, equitable, and client-centered Develops financial goals with the client including developing and maintaining a household budget, becoming banked, paying rent and other bills on time, and increasing household income and credit score Helps clients apply for public benefits for which they may qualify such as CalFresh, WIC, Social Security, and State Disability to increase household income Case conferences regularly with the client's Housing Navigator to evaluate the client's progress in achieving housing related outcomes Identify resources and advocate for clients' needs Link and network clients with resources within the agency and utilize other public and private social service agencies as necessary Partner with other agencies, faith centers and other community settings Collaborate with volunteers, interns and other agency personnel Accurately record case information within electronic databases (HMIS/Clarity, CIE, ETO, and Excel) and client files, accurately complete all necessary forms, and produce statistical reports Responsible for meeting specific outcomes required by program grants & contracts Perform additional duties as assigned Requirements Who You Are: You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll: Bachelor's Degree in Social Work or related field, required At least one (1) year of experience working in social services or a nonprofit setting, required Bilingual (English/Spanish), preferred SKILLSETS / ADDITIONAL REQUIREMENTS Ability to establish and maintain professional boundaries with clients Must have excellent written and verbal communication skills Must be highly organized and demonstrate attention to detail Experience writing accurate and comprehensive case notes Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints Demonstrated experience working with a collaborative team Working Knowledge of MS Office (Word, Excel, and Outlook) Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information Ability to multi-task in an efficient, thorough, and prioritized manner Ability to work quickly, accurately and independently Ability to anticipate needs, prioritize work and solve problems WORKING CONDITIONS / PHYSICAL REQUIREMENTS Must be able to perform work in a climate controlled office setting Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel and uses hands, arms and legs for dexterity and balance on a frequent basis Occasionally lifts, carries and balances objects weighing up to 30 pounds May be subjected to adverse conditions, including contact from hostile people Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculosis, etc.) Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies Prioritizes and multi-tasks work and projects requiring good memory , concentration and analytical thinking Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace Must be able to hear, see including distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins The noise level in the work environment is usually low Location: Onsite-Escondido Hourly Rate: $26.35-$29.28 Hours: Monday-Friday: 8am-5:00pm EMPLOYMENT BENEFITS · Paid Time Off · Paid Holidays - 13 scheduled · Flexible Work Schedules · Medical, Dental, and Vision Insurance · AD&D / Group Life Insurance · Flexible Spending Accounts - Medical and Dependent Care · Matched 401(k) Retirement Plan · Early Release Days! · Work Anniversary Bonuses · Tuition Reimbursement and Public Service Loan Forgiveness Eligibility · Employee Assistance Plan (EAP) · Home Ownership Assistance Program · Casual Work Environment · Professional Growth and Career Development Opportunities Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.

Salary: $30.26-$31.18 per hour Assess resident's needs, situations, strengths, and support networks to determine goals in a tradition office setting. Community-based Street outreach and assessments. Develop mutually agreed upon plans to improve their wellbeing and housing situation. Help program participant adjust to the change and challenges related to unstable housing, recovering from homelessness, substance use disorder, and family dynamics/issues. Provide direct services to residents. Educate and connect residents to the wide array of services available to families. Assist families with accessing community resources, Income Benefits/Assistance, CalFresh [Supplemental Nutrition Assistance Program (SNAP)], Healthcare [physical and mental health] enrollment applicable. Assist with personal goals and well-being, housing retention, situational growth or improvement Documentation: Input Coordinated Entry System [CES], maintain proper client and program documentation [updates/changes] client data collection, information and referral, collection of documents to address Participants' immediate needs and long-range goals. Coordinate contact with collaborative agencies as needed to identify any client issues that might result in an improved or destabilize a housing and to conduct an appropriate intervention as required Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client's service plan. Participate in related program, agency and community meetings as assigned. Work in collaboration with Program and Agency staff/team to implement program operations and policies. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Provide ongoing support services for clients living in the shelter setting including but not limited to information and referral for services. Participate in all program activities/events for families of both programs; may include some nights and weekends. Assist Program Leadership in the development, maintenance, and improvement of Performance Quality Standards [PQI], client and partner feedback, and follow-up where necessary to ensure prompt and appropriate services. Service Area: In concert with the Program Leadership develop, maintain and improve standards for client service and written procedures and protocols for services; ensure timely and accurate outcomes data entry. Participate with other staff in the maintenance of a safe and healthful environment in the AP's. Be trained and prepared to implement emergency procedures for groups or individuals and tend to emergencies as they arise. Operations: Supports Program Leadership and staff in the overall compliance with Catholic Charities policies and procedures and requirements to ensure that: Policies and procedures are being followed, that goals and objectives are met, and that services and projects are being accomplished efficiently and effectively; Collaborate with case management staff in the development and implementation of Individual Service Plans and provide ongoing follow-up with program participants; Establish rapport and develop and maintain working relationships with human service agencies, funders, community members, participants, providers, and other non-profit agencies; Provide staff support to commissions, committees, and task forces Communication: Consistently practice effective mission-based communication across all levels throughout the organization and programs. Leadership: Participate as a member of an organization-wide Management Team to deliver the highest quality of services in keeping with the mission, vision, and values of the organization. Participate in related programs, agency, and community meetings as assigned. Community: Develop and maintain positive professional relationships with collaborative service providers, funders, and communities. Other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's degree in social work, or in-lieu of, related field experience with a minimum of two [2] years in case management. Sensitivity to and possess a knowledge of homelessness and substance use disorders, and associated Healthcare [physical and mental health] issues. Substantial or demonstrated knowledge/experience working with families in crisis or unstable housing situations. Strong knowledge of substance disorders and associated health issues. Excellent written and verbal communication skills Electronic data collection, input, and information maintenance Computer Skills and MS Office Suite knowledge Knowledge, Skills & Abilities: Must have experience in assessments and strong crisis intervention skills, particularly with people with substance use disorders and associated Healthcare [physical and mental health]. Interacting with persons from various social, cultural, economic, and educational backgrounds for the purpose of stabilizing or improving housing situations. Bilingual English/Spanish: Preferred- not required. Achievement and Client oriented. Work as part of a team and collaborate with colleagues for successful outcomes. Organizational awareness. Required License to drive in the State of California and the ability to drive a vehicle that requires a Class 2 California Driver's License. Analyze information, problems, situations, practices or procedures in order to define the issues/challenges, relevant factors or concerns to accomplish success. Organize material, information, and/or people in a systematic way to optimize efficiency and minimize harm or duplication of efforts. Coordinate people, resources, information maximize success. Functional knowledge of Microsoft Office Products Knowledge of issues facing homeless individuals Must be able to read and write English Organizational awareness Strong coordination skills Knowledge of community resources for population Strong knowledge of substance abuse and mental health issues and treatment models, including Harm Reduction Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems. Good written and verbal communication skills. Ability to prioritize tasks with strong organizational skills Knowledge of San Francisco County social services networks Ability to design systems and processes to track data and monitor progress Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Occasional lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Contact with clients who may have behavioral and psychiatric problems including shouting, use of profanity and inappropriate behavioral choices. Noise level in work environment is usually moderate and consistent with a normal office setting. Occasionally exposed to perfume or scents in personal care products used by clients. Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is reviewed frequently. The employee performs a variety of routine work within established policies and procedures, and receives instructions on assignments, new policies, or projects. The work environment is a typical office environment. Noise level in work environment is usually moderate in accordance with a typical office environment. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self harm and violence. Occasional need to interact with clients that may be expressing anger both appropriately and in appropriately. The work environment includes contact with many children, who may be loud and at times behaviorally challenged. The work environment will include children ages 0 months to 5 years old. The work environment will include children ages 4 to 17 years old. The work environment will include children ages 8 to 14 years old. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. The worker is occasionally exposed to cleaning products. The worker is regularly exposed to arts and crafts supplies that may contain an odor such as non-toxic paint, glue, permanent markers, dry erase markers and crayons. The worker is subject to oils: There is air and/or skin exposure to oils and other fluids. The worker is required to wear a respirator. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The work environment includes traveling using various modes of transportation. The work environment may include driving an agency vehicle. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Catholic Charities SF HOME provides homeless and low-income families with ongoing monthly rental subsidies accompanied by intensive services to transition homeless families into housing rapidly and to prevent low-income families from becoming homeless. Salary: $25.76-$28.59 per hour Location: Onsite 5 days a week The SF HOME Case Manager/EHV Housing Locator provides supportive case management services for a caseload of 15-18 homeless and low-income families to help them obtain and maintain permanent housing and stability. These services include housing search services, collaboration with community services, and referrals as needed regarding housing stability and social services needs. The SF HOME Case Manager/EHV housing Locator conducts home and field visits in the community. Caseload portfolio assignment of up to 15-18 clients Conducted comprehensive housing searches and landlord recruitment to establish a portfolio of housing units that meet the needs of the served population. Units shall be reasonable in size, near transportation and other amenities, consistent with tenant preferences to the greatest degree possible, and accessible to tenants with disabilities. Communicate and coordinate with Coordinated Entry Access Points, the Housing Authority, and EHV case management partners to remove any barriers to the housing referral process. Collaborate with HSH to identify and act upon opportunities to secure units. This may include presentations, planning, and other activities needed to engage new partners, secure real estate, or expand the housing inventory supported by EHV resources. Engaged with all tenants referred for housing placement to determine preferred housing options, required services, and needed documentation; Housing Navigation services to assist successful transition into permanent housing, including unit viewings and selection, accompaniment during the move-in process, and orientation to neighborhood and surrounding services. Provide case management services to families enrolled in the SF HOME Emergency Voucher Program, including a minimum of two in-person contacts per month, one of which is a home-based contact. Services provided include, but are not limited to, housing search assistance, crisis intervention, community and support services, information and referral, family budget assistance, job enhancement and support, and landlord advocacy. Provide ongoing support services by developing and monitoring an individualized case plan for each family with appropriate goals, objectives, and timelines. Provide practical support, education, and assistance to tenants in addressing immediate needs related to achieving stability and life management skills, with a minimum of monthly client contact. Act as a positive support liaison between Landlords and program participants to ensure housing stability. Maintain continuity of services by coordinating new and existing outside service providers. Assist families in accessing appropriate resources and taking appropriate actions regarding vocational training, job development/placement, housing maintenance, income improvement, and childcare. Maintain an open relationship with relevant family service providers involved with aftercare families. Participate in related programs, organizations, and community meetings as assigned. Maintain accurate, current, and complete client files and complete all required data collection forms and reports. Maintained appropriate records for monthly reports. Computer data entry is required for Catholic charities CARES System. Participate in staff meetings, client peer reviews, in-services, and other training as required. Collaborate with other team members and the Program Director to design and implement program operations and policies. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. Education & Experience: BA degree and one year of experience preferred or AA degree and three years of related experience. Previous experience locating and maintaining affordable family housing. Experience working with families in crisis. Knowledge, Skills, & Abilities: Strong coordination skills. Knowledge of community resources for families transitioning from homelessness. Strong knowledge of substance abuse and mental health issues and treatment models. Ability to assess emergencies and react accordingly by accessing appropriate medical/social systems. Functional knowledge of Microsoft Office Products. The ability to speak Spanish or Cantonese is required. Knowledge of mandatory reporting requirements for people working with children. Knowledge of issues facing homeless families. Must be able to read and write English Must be able to drive and have access to reliable vehicles to be used for home visits (mileage and cell phone stipend paid by the agency). Personal cellphone use required for Multifactor Authentication (stipend paid by agency) Ability to communicate clearly in both verbal and written forms. Ability to prioritize tasks with strong organizational skills. Ability to design systems and processes to track data and monitor progress. Achievement oriented Teamwork and cooperation Client-centered Organizational awareness Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Before the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: N/A First Aid Certificate: N/A COVID-19 Proof of Vaccination: Required Responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform basic functions. Frequent Bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent Lifting, pushing, and pulling. Frequent Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is required for this position. If driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if needed). The work environmental characteristics described here represent those encountered by an employee while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Must enter private residences during client home finding/housing search. Occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm, and violence. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. The worker is subject to outside environmental conditions: No adequate protection from weather. The worker is subject to noise: The Noise level in the work environment can be moderate to excessive. Occasional need to interact with clients that may be expressing anger both appropriately and inappropriately, and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior DISCLAIMER: The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Catholic Charities Housing Support Services “To provide individual and crisis intervention counseling and services to program clients in order to ensure opportunity for clients to maintain their housing. To implement and deliver all aspects of peer support and to assist program participants in achieving short- and long-term goals.” Salary: $ 32.89-$33.89 Location: Onsite 5 days a week The Case Manager will be responsible for core housing case management, benefits advocacy, support services for physical and mental health - acute/chronic, and problem solving. Provide assistance to people accessing other applicable housing opportunities. Assist clients in maintaining or increasing their housing stabilization. Working to assess the Participants needs, by providing immediate services, personal goals, and services plans. This position will work with Participants around self-sufficiency, and how to maintain independence and prevent homelessness. Through the program, clients may receive case management referrals to community support and counseling. The Case Manager provides advocacy and referral services as needed to Participants, and where possible, assist with maintaining housing. Caseload portfolio assignment up to 35-40 clients Provide comprehensive screening and assessment of clients and services needed. Develop person centered care plans: provide counseling, monitoring and care plan changes as necessary. Arrange for services to meet the client's needs as documented in the care plan to address the immediate and long-term needs of clients. Provide practical support, education and assistance to tenants in addressing immediate needs related to achieving stability and life management skills, with a minimum of monthly client contact. Coordinate with the Catholic Charities CYO programs and community agencies to ensure communication and quality service to the clients. Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client's service plan. Comply with program policies and procedures to protect client and caregiver interests and facilitate the smooth operation of the program. Maintain accurate, current, and complete client files and complete all required data collection forms and reports. Maintain appropriate records for monthly reports. Data entry into CARES Systems and completion of monthly reports. Participate in staff meetings, client peer reviews, in-services and other training as required. Coordinate contact with collaborative agencies as needed to identify any client issues that might result in an improved or destabilize a housing and to conduct an appropriate intervention as required Interface with other agencies and departments to ensure appropriate client compliance with Program requirements. Other duties as assigned Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: BA degree and one year of experience preferred or AA degree and three years related experience. (Equivalent education and experience demonstrating the ability to perform the job may be considered.) Two years experience providing client case management services with the housing insecure population and/or service programs preferred. Knowledge, Skills & Abilities: Excellent interpersonal and communication skills. Knowledge of San Francisco County social services networks. Sensitivity to, and possess a knowledge of services for seniors and adults with disabilities, homelessness/unstable housing, substance use disorders, and associated Healthcare [physical and mental health - acute/chronic] issues. Certified or familarity with HCV/Housing Quality Standards. Interacting with persons from various social, cultural, economic, and educational backgrounds for the purpose of stabilizing or improving housing situations. Bilingual in Spanish, Tagalog, Mandarin/Chinese, or other language preferred. Functional knowledge of Microsoft Office Products. Ability to perform duties with minimum supervision. Ability to communicate clearly in both verbal and written forms. Promote a positive professional and organizational image in the community. Sensitivity to seniors and people with disabilities and their needs. Knowledge of mandatory reporting requirements for people working with ageing adults. Sensitivity in handling complex/confidential information. Ability to work under pressure. Ability to work as a member of a team. Valid CA Driver's License and personal car preferred Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is required for this position. If, driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to outside weather conditions. Noise level in work environment is usually moderate. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm and violence. The worker is occasionally exposed to cleaning products. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. The worker is occasionally exposed to latex, bleach solution, cigarette smoke, and animals for pet therapy projects. The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation. The worker is subject to noise: Noise level in work environment can be moderate to excessive. The worker is subject to outside environmental conditions: No effective protection from weather. The work environment includes traveling using various modes of transportation. Noise level in work environment varies depending on daily activities The work environment includes traveling using various modes of transportation.

The Catholic Charities Direct Rapid Intervention for Vehicle Exits (D.R.I.V.E.) LV Buy Back Program serves low-income families currently living in recreational vehicles (RVs) in San Francisco. The program is designed to rapidly transition families experiencing vehicular homelessness into permanent housing and prevent at-risk families from becoming homeless. Salary: $28.00-$31.08 per hour Location: Onsite 5 days a week. Position Summary The LV Outreach Case Manager plays a vital role in engaging individuals and families experiencing vehicular homelessness. This position provides street-based outreach, engagement, and case management support to residents living in large vehicles (RVs, motorhomes, trailers). Outreach Workers connect participants with resources, assist with Large Vehicle Refuge Permits and Buyback Programs, and support pathways to housing stability. The role requires a strong commitment to harm reduction, trauma-informed care, and cultural humility in all client interactions. Conduct regular street-based outreach to individuals and families living in large vehicles. Build trust and maintain consistent relationships to support assessments and program enrollment. Distribute educational materials about City parking restrictions, program services, and Good Neighbor policies. Collaborate with Neighborhood Street Teams to identify outreach priorities and coordinate engagement. Clearly explain program benefits, requirements, and next steps to participants. Provide written and verbal information on the LV Buyback Program, Refuge Permits, and housing-focused case management. Support participant understanding of compliance requirements related to permits and program participation. Conduct assessments and determine eligibility for case management, permits, and LV Buyback. Complete intakes, enrollments, and service plans in the ONE System and LV Database. Assist participants with documentation needed for housing readiness (ID, verifications, applications). Develop individualized housing-focused service plans with participants. Provide referrals and linkages to benefits, shelter, health, behavioral health, and employment services. Support participants in overcoming barriers to housing, including securing documents and financial assistance. Facilitate shelter placements and accompany participants to critical appointments as needed. Assist with administration of the LV Buyback Program, including applications, agreements, and vehicle assessments. Issue and monitor LV Refuge Permits, ensuring participant compliance with policies. Maintain accurate and timely records in required databases. Partner with City agencies, service providers, and Neighborhood Street Teams to coordinate care. Participate in daily huddles, case conferences, and program meetings. Respond to 311 complaints and support participants in maintaining compliance with Good Neighbor Policies. Qualifications Education & Experience: BA degree and one year of related experience preferred; or AA degree and two years of related experience. Minimum of one (1) year of experience providing direct services to people experiencing homelessness, or related experience. Experience working with families in crisis and locating/maintaining affordable family housing. Previous case management or housing navigation experience preferred. Lived experience of homelessness valued. Knowledge, Skills & Abilities: Strong interpersonal and communication skills, with the ability to build rapport and trust with vulnerable populations. Commitment to harm reduction, trauma-informed care, equity-based practices, and cultural humility. Strong coordination and organizational skills, with the ability to prioritize tasks and manage sensitive information. Knowledge of community resources for families transitioning from homelessness, including San Francisco's homeless services and housing systems. Knowledge of issues facing homeless families, including substance use, mental health, and crisis intervention strategies. Ability to assess emergencies and respond appropriately by accessing medical and social systems. Knowledge of mandatory reporting requirements for those working with children. Achievement-oriented, client-centered, and team-oriented with strong organizational awareness. Demonstrates cultural competence and the ability to work effectively across diverse populations. Technical & Language Requirements: Functional knowledge of Microsoft Office and databases; ability to maintain accurate documentation. Ability to design systems and processes to track data and monitor progress. Must be able to read and write English; ability to communicate clearly in both verbal and written forms. Bilingual in Spanish required (English/Spanish fluency strongly preferred). Other Requirements: Must be able to drive and have access to a reliable vehicle for home visits (mileage reimbursed). Personal cellphone required for Multifactor Authentication (stipend provided). Comfortable working outdoors in diverse neighborhoods and conditions. CPR/First Aid certification (or willingness to obtain upon hire). TB clearance required prior to hire. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Before the First Day of Employment: Responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent lifting, pushing, and pulling. Frequent Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is required for this position. If driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environmental characteristics described here represent those encountered by an employee while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions. Must enter private residences (RV's or LV's) during client home visits finding/housing search. Occasionally exposed to outside weather conditions. Noise level in the work environment is usually moderate. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm, and violence. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. The worker is subject to outside environmental conditions: No effective protection from weather. The worker is subject to noise: Noise in the work environment can be moderate to excessive. Occasional need to interact with clients who may be expressing anger both appropriately and inappropriately and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior This job requires some weekends and evenings as needed. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

St. Joseph's Family Center is one of the emergency family housing facilities that offers shelter to San Francisco families before they transition into long-term or supportive housing. Salary: $ 25.00 Shift: Graveyard and Swing shift Through Catholic Charities St. Joseph's Family Center program, families receive three to six months of emergency shelter, three meals daily, on-site case management, counseling, and crisis intervention. With assistance from staff, families are assessed and referred to relevant agencies. In addition, St. Joseph's offers money management and job search support, parenting workshops, and activity programs geared to assist families in maintaining healthy relationships. When working as a food services worker, assist the coordinator in operating a food service facility according to safety and quality standards, serving residents of St. Joseph's Family Center, a shelter for homeless families. When working as a Residential Assistant, monitor the comings and goings of residents and staff, direct telephone calls & visitors to the appropriate persons, ensure the safety of residents, and assist residents on an ongoing basis. Day to day preparation of food services without supervision Prepare and serve meals according to posted menu plan Have food available for breakfast and snacks. Maintain cleanliness and ensure safety in the kitchen, dining, and food storage areas. Stock and inventory pantry, freezers, refrigerators, food storage and family serving areas. Supervise and train the volunteers in food preparation, and ensure that kitchen operational policies are upheld. Prepare reports and documentation as Complete other administrative duties, including reconciliation of food accounts. Other duties as assigned Ensure the safety of residents by limiting facility access to residents, staff, authorized visitors, and service providers Enforce House Rules and Program Policies and set clear limits and boundaries Teach residents life skills (cleaning, cooperation, responsibility, personal care, etc.) Facilitate conflict resolution with residents, including written incidents and grievance reports Respond appropriately to emergencies, including contacting appropriate staff, law enforcement, or fire and medical personnel, as necessary and on time Provide accurate and timely written reports and record-keeping data. Reports include but are not limited to Timesheets, Observation Reports, Shift Logs, Incident Reports, and Resident Warnings Interfaces with other program staff, including case managers, to assure communication, consistency, and teamwork among staff Assist in preparing shelter for incoming families; maintaining the kitchen, dining, and food storage areas; food and snack preparation Participate in all assigned program events; assigned training sessions; staff, supervision and training meetings Complete designated specific shift tasks such as hourly floor rounds, mail distribution, and customer room inspections Provide front desk and telephone reception, ensuring customer confidentiality Report unusual events in the logbook and to the appropriate staff members (Program coordinator, Site Manager, or Program Director) Arrange transportation for residents as assigned Arrange shift coverage for sick staff as needed Perform clerical duties as assigned Other duties as assigned. GRAVEYARD SHIFT: Deep cleaning of the building, including common areas and bathrooms Wash and organize program laundry and linen as needed Supplemental assistance with Program and Kitchen cleaning and operations SWING SHIFT: Supervise residents in the Library and Computer lab Facilitate House Meeting Supervise and serve meals and snacks, as well as clean up the dining room and kitchen Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: 2 years working with homelessness. Basic knowledge of substance abuse and mental health issues. Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems. Good written and verbal communication skills. Spanish speaking preferred but not required. Ability to prioritize tasks with strong organizational skills. Ability to design systems and processes to track data and monitor progress. Knowledge of sanitation standards and HIV/AIDS Universal Precautions Knowledge, Skills & Abilities: Functional knowledge of Microsoft Office Products, knowledge of networking concepts would be a plus Ability to speak Spanish or Cantonese is desirable. Knowledge of mandatory reporting requirements for people working with children Knowledge of issues facing homeless families Must be able to read and write English Achievement oriented Teamwork and cooperation Client-centered Organizational awareness Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required First Aid Certificate: Choose an item. Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Occasional lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is not required for this position. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Occasional lifting, pushing, and pulling. Driving is not required for this position. If driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shelter for families who are homeless Working environment is the clients' living environment Many children and constant noise Very old building not designed for office space, but accommodations have been made and are seriously considered to make the environment appropriate for work Occasional need to interact with clients who may be expressing anger both appropriately and inappropriately and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Case Manager II/ Bilingual Receptionist provides support to two Catholic Charities programs at the Bayview Access Point. Salary : $ 25.76-$28.59 an hour This position is the critical first point of contact for households experiencing homelessness. The Bilingual Receptionist is required to greet households and visitors as well as answer and direct inquiries in person or on the phone. The Bilingual Receptionist determines and refers households and visitors to Housing Problem Solver And Outreach Workers to best handle their needs. Additionally, the Bilingual Receptionist is informative of services provided, location of departments, offices, and employees within the building. • Create a welcoming environment for households and visitors • Maintain visitor's list • Maintain reception and waiting area appearance, stock publications as needed • Provide information and referral support for households • Direct household to proper intake rooms • Maintain external phone messaging protocols and follow proper phone procedures • Field incoming phone calls, check main voicemail, maintain call logs, take messages and route to appropriate recipients by calling first and informing of the caller's intent • Answer the front door • Provide Access Point households who are in the receptionist area with drinks and food • Sanitize the receptionist and the children area after every encounter • Supervise children while households are meeting with Housing Problem Solvers • Work harmoniously with other employees, households and the general public • Inventory, order and stock office, building facility, PPE, household food and kitchen supplies as necessary • Reconcile supply purchase orders and submit to the Program Manager • Monitor Office, Building Facility, and Kitchen's Supply Expense Budget among programs • Collect, sort, distribute and prepare mail, messages and courier deliveries • Data entry in the One System and CARE System • Assist with Spanish translation • Follow agency personnel and safety procedures JOB TITLE: Bilingual Receptionist DATE: 07/11/2022 PROGRAM / DEPT: Bayview Access Point REPORTS TO: Program Manger DIVISION: Program Operations Housing Support Services SUPERVISOR OR MANAGER: No STATUS: Full Time (40 hours per week) FLSA STATUS: Non-Exempt NON-UNION or UNION: Union UNION CLASSIFICATION: PL3 UNION TITLE: Case Manager II PROGRAM & POSITION SUMMARY ESSENTIAL DUTIES & RESPONSIBILITIES Continued Page 2 of 3 • Regular attendance and punctuality is a requirement of this position. • Provide administrative assistance to the Program Manager and Program Director • Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: • Experience in handling reception and high-volume household; • Education in trauma, domestic violence, substance abuse, and mental health issues; • A clear understanding of, and the ability to demonstrate professional ethics, boundaries, and judgment; • Integrity to handle sensitive information in a confidential manner; • Initiative, flexibility, and the capacity to respond effectively in all situations with strong organizational skills; • Knowledgeable of available resources in the City and County of San Francisco. Knowledge, Skills & Abilities: • Bilingual in English and Spanish is required; • Excellent organizational abilities; • Professional appearance and positive demeanor; • Ability to work efficiently, independently, support multiple departments/people and multi-task; • Actively looking for ways to help people; • Desire to follow through on various projects with a certain level of autonomy, particularly in finding solutions and resolving ongoing projects in various departments; • Maintaining professionalism and compassion at all times, especially with households who experience past and current traumas; • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Prior to the First Day of Employment: Fingerprinting Clearance: Required TB Screening - Negative Tuberculosis Test: N/A First Aid Certificate: Required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. QUALIFICATIONS PHYSICAL REQUIREMENTS Job Description Continued Page 3 of 3 • Frequent lifting, pushing, and pulling. • Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. • Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. • Driving is not required for this position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Occasionally exposed to perfume or scents in personal care products used by employees and visitors. • Noise level is usually moderate in accordance with a typical office environment. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

Full-time Description At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity. Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually. If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission! What You'll Do: In the Registered SUD Counselor role, you'll provide direct services to clients located in addiction recovery programs within Interfaith. Registered substance abuse counselors work in conjunction with certified substance abuse counselors to provide support to clients who are experiencing homelessness, have alcohol and/or drug addictions, mental health, and social/legal/economic barriers. Registered substance abuse counselors maintain a safe and secure environment for the clients, ensure residents adhere to program policies, and support the mission of Interfaith Community Services. Supports Certified Substance Abuse Counselors in maintaining caseload as prescribed by supervisor Ensures a clean, safe and healthy environment for all clients. Ensures the program areas are kept drug, alcohol and violence free Informs clients of all policies and procedures, and ensure compliance Works with Certified Substance Abuse Counselors to conduct screenings, admission, treatment planning 1:1 and group classes Evaluates client needs and identify appropriate resources within and outside the agency; advocate for the clients' needs Enters activities and client demographics into databases and daily facility logs Collects and submits documentation in a timely and accurate manner Responds to client concerns in a timely manner, providing information through informaldiscussions and group discussion/sessions Conducts searches and safely removes any items not permitted on property Professionally and politely answers incoming telephone calls, provides information, and log shift transitions into the service log Strictly adheres to participant confidentiality as required by County, State, and Federal (42 CFR) regulations Works with other agency staff to maintain cohesiveness of community Provides assistance and notifies appropriate agencies/organization in emergency situations, as described in standard emergency procedures Ensures that program always meet standards to pass State and Federal inspections Maintains contact with staff and supervisor to report any problems Coordinates wellness checks, fire drills and other checks annually or as needed Participates in all staff meetings and trainings Performs additional duties as assigned Requirements Who You Are: You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll: High School Diploma or equivalent, required Must be currently registered by the California Consortium of Addiction Programs and Professionals (CCAPP), California Association of DUI Treatment Programs (CADTP) or the California Association of Drug/Alcohol Educators (CAADE) Must maintain this registration without interruption and obtain certification within five (5) years from date of hire Must be credentialed by the County of San Diego's Continuum of Care within the last three years or must pass the credentialing process as a condition of hire 6+ months of relevant experience, required Experience working with individuals with alcohol, drug, mental illness, or homelessness, required SKILLSETS / ADDITIONAL REQUIREMENTS Ability to establish and maintain professional boundaries with clients Ability to identify problems, and research and recommend solutions Ability to anticipate and react calmly to emergency situations Must have excellent written and verbal communication skills Must be highly organized and demonstrate attention to detail Experience writing accurate and comprehensive case notes Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints Demonstrated experience working with a collaborative team Working Knowledge of MS Office (Word, Excel, and Outlook) Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information Ability to multi-task in an efficient, thorough, and prioritized manner Ability to work quickly, accurately and independently Ability to anticipate needs, prioritize work and solve problems WORKING CONDITIONS / PHYSICAL REQUIREMENTS Must be able to perform work in an office setting Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel and uses hands, arms and legs for dexterity and balance on a frequent basis Occasionally lifts, carries and balances objects weighing up to 30 pounds May be subjected to adverse conditions, including contact from hostile people Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculous, etc.) Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace Must be able to hear, see including distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socioeconomic backgrounds and origins The noise level in the work environment is usually low Location: Onsite/Escondido Hourly Rate: $21.00-$24.00 Hours: Sunday-Thursday: 2pm-10:30pm EMPLOYMENT BENEFITS · Paid Time Off · Paid Holidays - 13 scheduled · Flexible Work Schedules · Medical, Dental, and Vision Insurance · AD&D / Group Life Insurance · Flexible Spending Accounts - Medical and Dependent Care · Matched 401(k) Retirement Plan · Early Release Days! · Work Anniversary Bonuses · Tuition Reimbursement and Public Service Loan Forgiveness Eligibility · Employee Assistance Plan (EAP) · Home Ownership Assistance Program · Casual Work Environment · Professional Growth and Career Development Opportunities Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.

Catholic Charities St. Vincent's School for Boys was founded in 1853 and rooted in our faith traditions of charity and justice, supporting families, adults, and youth through social service and opportunities for healthy growth and development. Our values are respect, compassion, accountability, and integrity. Our commitment is to support changing lives in the communities we serve; promoting a fulfilling and supportive environment; and involving the community in carrying out our mission. This program focuses on four underlying philosophies that are central to all of the services provided: Housing First; Trauma-Informed Care, Person-Focused Care, and Social Determinants of Health. Salary: $22.06-$25.00 per hour Location: Onsite Catholic Charities St. Vincent's School for Boys provides Transitional housing, care, and placement support for Transitional Aged Youth, who are homeless or at risk of homelessness ages 18-24 in Marin County, CA in partnership with Marin County Department of Health and Human Services. The purpose of this program is to provide supportive wrap around services to end homelessness for youth and to improve the wellbeing of Marin's homeless population through evidence-based trauma-informed practices. The services included in this scope of work serve as a critical element of the County's implementation of a unified coordinated entry and care management system by standardizing screening, assessments, and care coordination; and by promoting bi-directional information sharing and care coordination among providers. The goal for this systems-level change is new, coordinated, and sustainable approaches that will improve successful outcomes for people experiencing homelessness in Marin. The Residential Assistant will collaboratively develop and maintain a secure, home-like environment in which youth aged 18-24 can experience stability, form healthy attachments, and develop age-appropriate social and independent living skills. Residential Assistants implement and integrate each youth's treatment plan into all aspects of daily activities. They also carry out agency policies and procedures to ensure the smooth operation, coordination, and administration of the residences while fostering a supportive, trauma-informed environment. Provide an orientation for each new participant to welcome them to the residential community and to help them establish/maintain safety within the environment and a sense of normalcy. Introducing the participants to staff and other youth, offering a warm meal, clothing, hygiene, and other basic needs support upon move in. Discuss house rules, curfews, and safety protocols. Actively utilize empathy, consistency, and appropriate boundaries to build trusting relationships with participants. Utilize active listening, encouragement, and de-escalations during crisis situations. Utilize community group meetings weekly to review managing personal spaces and shared responsibilities. Daily supervision and presence to maintain a stable, safe, and nurturing environment while supporting participants in the development of daily living skills, emotional well-being, and personal growth. Develop and encourage participants mentoring and role-modelling participation in established campus and house schedules, routines & program Maintain a consistent presence in the residence throughout the day and night within the residence through established structure, consistent routines, and verbal intervention as needed. Support and model conflict resolution during peer disputes or group tensions. Maintain daily logs and incident reports; and send to the residential supervisor and program director. Conduct regular safety and cleanliness checks to ensure residence is secure and free of hazards. Role Model and support Independent Living Skills improvement through performing general housekeeping responsibilities such as cleaning, menu planning, grocery shopping, cooking, and laund Support the community within each residence as they relate to each other individually, the group, and the overall upkeep of the house, thereby modelling and teaching the execution of these responsibilities. Perform food preparation duties such as: menu planning; prepare and serve meals; supervise cleanup of kitchen and dining areas, storage areas, and ensure all necessary areas are secured; develop client's skill level through their involvement in preparation, serving and clean-up as Creatively implement, participate in, and make use of the philosophy, opportunities, and facilities of the ongoing educational, clinical, recreational, and extracurricular programs designed to meet client needs. Transport and supervise participants to, from and during various outings, locations, appointments, home visits, & community-based activities in accordance with all procedures and policies regarding outings and the use of Agency vehicles, including the ability to obtain a valid California driver's license and other licenses as necessary to operate agency vehic Be familiar with individual participant's treatment plans and integrate participant's treatment plans into all aspects of their day-to-day, including all program activities, recreation activities, and crisis Support, direct, and advocate for youth to access all treatment and program related activities. Observe each client and report any behavioral, emotional, or interpersonal concerns to the Case Manager, Supervisor, Program Director, or Clinician. Support participants through life skills coaching such as: time management and scheduling, navigating public transportation, medication reminders, managing appointments and work/school. Collaborate with Case Managers to reinforce goals from Individualized Service Plans and House Stabilization Plans. Provide documentation such as charting in participant logs, critical incident reports, communication logs, day treatment logs & reports and milieu repo When required, participate in individual, group, and family therapy, as directed by any administrator or clinician. Be familiar with and liaison with Health Care Services and implement health care systems and procedures such as infection control, first aide, diet, and medication distribution within the individual participant's treatment plans. Participate in regularly scheduled supervision with immediate supervisor and be able to receive feedback, make changes, and discuss your own issues as they come up and relate to the job. Participate in regularly scheduled staff training and apply training to the wo Be familiar with and implement, as required, agency policies and procedures regarding emergency situation Be familiar with and administer, according to established policy and procedures, house accounting systems and the following role modelling budgeting Independent Living Skills (ILS): clothing and personal need allowances; personal allowances; recreation funds; food & house supply purchasing; budgeting for rent. Be familiar with and properly utilize Agency forms, ledgers, logs and charts. Help orient and train new staff, as directed by the Program Superviso Provide a positive role model for individual participants and the group through the following professional standards: maintaining supportive relationships with other staff; being able to both give and receive feedback; maintaining high standards of personal hygiene, grooming, and appropriate standards of personal dress; maintaining clear boundaries between personal life and professional behavior on the job; displaying situation-appropriate emotional responses; maintaining identification within the duties and responsibilities of a Group Counselor as outlined in this job description, not with the identity of the residential group; consistently supporting agency policies, philosophy, and ethics; being punctual in arriving for shifts, meetings and appointm Carry out all Residential Assistant duties with an emphasis on nurturing, supportive, and trauma-informed practices to foster the healthy development and well-being of youth. Respond to behavioral or emotional crisis using trauma-informed practices and de-escalations techniques. Contact supervisors, on-call staff, or emergency services when appropriate. Complete incident reports in a required timely manner. Provide participants with resources to support their personal growth, educational goals, vocational development, and community engagement. Perform all other such duties as directed by superviso To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: High school diploma or equivalent required; some college preferred. 1-2 years of experience in residential, shelter, or youth services preferred. Experience working with transitional age youth or individuals impacted by homelessness a plus. Must have a valid driver's license. Knowledge, Skills & Abilities: Commitment to trauma-informed, person-centered care. Ability to maintain calm and professional demeanor in high-stress situations. Strong interpersonal and communication skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in Microsoft Word, email, and basic data entry. Cultural competency and ability to work effectively with diverse populations. Fluency in both Spanish and English (speak, read, and write) strongly preferred. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking. Intermittent lifting, pushing, and pulling. Intermittent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Driving is required for this position.

Catholic Charities Housing Support Services Edith Witt Senior Community consists of 107 affordable apartments for low-income seniors “to provide individual and crisis intervention counseling and services to program clients in order to ensure opportunity for clients to maintain their housing. Sensitive to the needs of senior citizen community and possible language barriers, to implement and deliver all aspects of peer support and to assist program participants in achieving short- and long-term goals.” A multitude of onsite, community-based, and integrated services offered to residents. Case Manager [CM] will work with individuals/families in permanent supportive housing. Families receive housing subsidies, supportive services, and activities that help sustain healthy lives, and self-sufficiency. A multitude of onsite, community-based, and integrated services are offered to residents. These services assist seniors in obtaining and maintaining residential, financial and psychosocial stability. The Edith Witt Program is one of many programs that provide a continuum of services to families. The case manager will be responsible for core housing case management, benefits advocacy, support services for physical and mental health - acute/chronic, and problem solving. Provide assistance to people accessing other applicable housing opportunities. Assist clients in maintaining or increasing their housing stabilization. Case Manager will work to assess the Participants' needs, by providing immediate services, personal goals, and services plans. This position will work with Participants around self-sufficiency, and how to maintain independence and prevent homelessness. Through the program, clients may receive case management referrals to community support and counseling. The Case Manager II provides advocacy and referral services as needed to Participants, and where possible, assist with maintaining housing. Onsite services are full range of case management and client services. In addition, support the “sister” building at 10 th and Mission, as well as partnerships with the American College of Traditional Chinese Medicine, Department of Public Health's Direct Access to Housing program, the Mercy Housing system, and multitude of other like-mind community organizations providing direct services. The Edith Witt Senior Community, in conjunction with our youth and family support services at 10 th /Mission Streets, is an intergenerational community in San Francisco's South of Market neighborhood. ESSENTIAL DUTIES & RESPONSIBILITIES Work in collaboration with Program, Division, and Agency staff/team to design and implement program operations and policies. Provide on-going support including but not limited to the following: information and referral for services, client contact, and assistance in meeting the goals of the client's service plan. Interface with other agencies and departments to ensure appropriate client compliance with Program requirements. Participate in related programs, agency and community meetings as assigned. Consistent with the needs of the Program/Job assignment, entering and maintaining proper client information and program documentation [updates/changes] - client data collection. Caseload porfolio assignment up to 150 clients including, but not limited to: crisis intervention counseling and support services, client data collection, information and referral, collection of documents needed for program participation, and coordination of service to address the clients' immediate needs. Demonstrate the ability to engage individuals in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery. Provide intake and ongoing services including but not limited to the following: crisis intervention, counseling, support services, client data collection, information and referral, budget development, and rental installment planning. Screen for co-occurring disorders and recognize diagnostic criteria used to identify substance abuse or dependency. Coordinate services to address the immediate and long-term needs of clients Provide practical support, education and assistance to tenants in addressing immediate needs related to achieving stability and life management skills Participate in all assigned program and organization meetings, case reviews and training Participate in all program activities/events for families; may include some nights and weekends Make referrals and serve as a liaison to other service providers and agencies Conduct community-based workshops relevant to the needs of the client base in coordination with community events Conduct outreach to actively engage tenants in appropriate services, workshops, and Treasure Island community and/or family activities Serve as the liaison between property management, program staff, and residents Assesses and evaluates the needs of individuals and continues caseload contact to develop goals. Demonstrate the ability to identify stages of change and use interventions consistent with stages of treatment. Assist clients in developing strength-based, stage wise treatment matched person-centered plans that are designed to address identified needs. Completes referral forms, clinical and legal documentation necessary to obtain community-based services for clients as well as collaboration and communication with other SA/MH community partners. Provide direct services to residents. Educate and connect residents to the wide array of services available to families. Provide on-going support services for clients living in subsidized housing, including but not limited to: information and referral for services, with a minimum of quarterly client contact. Documentation: Input, maintain proper client and program documentation [updates/changes] client data collection, information and referral, collection of documents to address Participants' immediate needs and long-range goals. Coordinate contact with collaborative agencies as needed to identify any client issues that might result in an improved or destablize a housing and to conduct an appropriate intervention as required Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client's service plan. Work in collaboration with Program, Division, and Agency staff/team to design and implement program operaions and policies. Interface with other agencies and departments to insure appropriate client compliance with Program requirements. Participate in related program, agency and community meetings as assigned. Other duties as assigned Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's degree in Social Work, or related field with a minimum of two [2] years directly related experience in case management. Sensitivity to, and possess a knowledge of HIV/AIDS services, homelessness/unstable housing, substance use disorders, and associated Healthcare [physical and mental health - acute/chronic] Substantial or demonstrated knowledge/experience working with families in crisis or unstable housing situations. Strong knowledge of substance disorders and associated health issues. Excellent written and verbal communication skills Electronic data collection, input, and information maintenance Computer Skills and MS Office Suite knowledge Knowledge, Skills & Abilities: Must be Fluent in Cantonese; additional Chinese language dialect are a plus [+] Must have experience in assessments and strong crisis intervention skills, particularly with people with HIV/AIDS, substance use disorders and associated Healthcare [physical and mental health - acute/chronic]. Certified or familar with HCV/Housing Quality Standards. Interacting with people from various social, cultural, economic, and educational backgrounds for the purpose of stabilizing or improving housing situations. Bilingual English/Chinese [Cantonese] required. Achievement and Client oriented. Work as part of a team and collaborate with colleagues for successful outcomes. Organizational awareness. Analyze information, problems, situations, practices or procedures to define the issues/challenges, relevant factors or concerns to accomplish success. Formulate logical and objective conclusions through Client Services Plans. Organize material, information, and/or people in a systematic way to optimize efficiency and minimize harm or duplication of efforts. Coordinating people, resources, and information maximize success. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: N/A First Aid Certificate: N/A COVID-19 Proof of Vaccination: Required Council on Accreditation (COA) roles Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Intermittent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 - 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is required for this position. If, driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Contact with clients who may have behavioral and psychiatric problems including shouting, use of profanity and inappropriate behavioral choices. Noise level in work environment is usually moderate and consistent with a normal office setting. Occasionally exposed to perfume or scents in personal care products used by clients. Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is reviewed frequently. The employee performs a variety of routine work within established policies and procedures, and receives instructions on assignments, new policies, or projects. The work environment is a typical office environment. Noise level in work environment is usually moderate in accordance with a typical office environment. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self harm and violence. Occasional need to interact with clients that may be expressing anger both appropriately and in appropriately. The work environment includes contact with many children, who may be loud and at times behaviorally challenged. The work environment will include children ages 0 months to 5 years old. The work environment will include children ages 4 to 17 years old. The work environment will include children ages 8 to 14 years old. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. The worker is occasionally exposed to cleaning products. The worker is regularly exposed to arts and crafts supplies that may contain an odor such as non-toxic paint, glue, permanent markers, dry erase markers and crayons. The worker is subject to oils: There is air and/or skin exposure to oils and other fluids. The worker is required to wear a respirator. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The work environment includes traveling using various modes of transportation. The work environment may include driving an agency vehicle. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Catholic Charities Direct Rapid Intervention for Vehicle Exits (D.R.I.V.E.) Rapid Rehousing Program provides low-income families currently living in recreational vehicles (RVs) with monthly rental subsidies and intensive case management services. The program is designed to rapidly transition homeless families into permanent housing and to prevent at-risk families from becoming homeless. The Housing Support/Locator Case Manager provides direct supportive services to a caseload of approximately 14-20 families, assisting them in securing permanent housing and maintaining stability. This includes housing search and placement, landlord engagement, case management, crisis intervention, and connection to community resources. The Case Manager conducts home visits and field visits to monitor housing stability and provide in-person support. Manage a caseload of 14-20 families enrolled in the subsidy program. Provide case management services, including a minimum of two monthly contacts with clients (at least one in-person and/or one home-based). Deliver services such as housing search assistance, crisis intervention, landlord advocacy, community resource referrals, budgeting support, and job readiness assistance. Develop and monitor individualized Housing Stability Plans with clear goals, objectives, and timelines for each family. Provide education, coaching, and practical support to tenants in building stability and life management skills. Act as a liaison between landlords and program participants to promote housing stability and positive landlord-tenant relationships. Coordinate with internal and external service providers to ensure continuity of care and wraparound support. Assist families with accessing vocational training, job placement, income improvement opportunities, and childcare resources. Maintain open communication with relevant service providers involved with aftercare families. Attend and participate in community meetings, collaborative networks, and program-related events as assigned. Maintain accurate, complete, and timely case records, including required data collection forms, reports, and monthly documentation. Complete data entry into required databases (e.g., One System and CARES). Participate in staff meetings, case conferences, peer reviews, in-services, and required training. Collaborate with other case managers and the Program Director to design, refine, and implement program operations and policies. Conduct home visits and field visits; must have a valid driver's license, reliable transportation, and ability to travel within San Francisco/Bay Area (mileage reimbursed). Perform other duties as assigned. To perform this job successfully, an individual must perform their essential duty satisfactorily. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodation may be provided to enable individuals with disabilities to perform basic functions. Education & Experience: BA degree and one year of experience preferred or AA degree and two years related experience. Previous experience locating and maintaining affordable family housing. Experience working with families in crisis. Knowledge, Skills & Abilities: Strong coordination skills. Knowledge of community resources for families transitioning from homelessness. knowledge of substance abuse and mental health issues and treatment models. Ability to assess emergencies and react accordingly by accessing appropriate medical/social systems. Functional knowledge of Microsoft Office Products. Ability to speak Spanish required. Knowledge of mandatory reporting requirements for people working with children. Knowledge of issues facing homeless families. Must be able to read and write English You must be able to drive and access a reliable vehicle for home visits (mileage, paid by agency). Personal cellphone use required for Multifactor Authentication (stipend paid by agency)) Ability to communicate clearly in both verbal and written forms. Ability to prioritize tasks with strong organizational skills. Ability to design systems and processes to track data and monitor progress. Achievement-oriented, teamwork, Cooperation, client-centered Organizational awareness Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Before the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test: N/A First Aid Certificate: N/A Responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews. Is responsible for accurate and timely submission of case records. Serves on a quarterly case record review committee for Performance and Quality Improvement Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting. The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Frequent lifting, pushing, and pulling. Frequent Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is required for this position. If driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environmental characteristics described here represent those encountered by an employee while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions. Must enter private residences during client home visits finding/housing search. Occasionally exposed to outside weather conditions. Noise level in the work environment is usually moderate. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm, and violence. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. The worker is subject to outside environmental conditions: No effective protection from weather. The worker is subject to noise: Noise in the work environment can be moderate to excessive. Occasional need to interact with clients who may be expressing anger both appropriately and inappropriately and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Pay Rate USD $31.95/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Mental Health Specialist (MHS) is responsible for providing direct clinical intervention to participants (families and individual adults) in Interim Housing Site(s) or as part of a street-based Multidisciplinary Team (MDT). The MHS will identify participants needing mental health services through assessments, referrals, and coordination of care with partner agencies. The MHS will connect participants to community based and mental health care, provide crisis prevention and intervention, recommend level of care options, and support participants by utilizing evidenced based clinical modalities The MHS will provide in-person individual one-on-one care and lead groups. The MHS will also support their team by consulting on cases, providing recommendations for services and modeling appropriate interventions with members of their multidisciplinary team. The MHS must be able to complete thorough clinical assessment, maintain accurate clinical documentation, and collaborate closely with various community-based programs connected to the Department of Mental Health (DMH) and Department of Health Services (DHS). What You'll Do Deliver in-person clinical case management and behavioral health services to homeless individuals in interim housing or outreach teams. Conduct mental health, substance use, and safety assessments for identified participants. Forge partnerships with mental health service providers, Department of Mental Health, VA, and hospital social work teams, referring participants and maintaining resource listings. Lead discharge planning and care coordination efforts, aligned with Harm Reduction, Housing First, and Trauma-Informed Care principles. Collaborate with medical providers to ensure triage to necessary medical care for participants. Employ crisis intervention and conflict management techniques when needed. Assist with medication monitoring, promoting healthy habits. Provide task supervision to MSW interns, serving as a Preceptor or Field Instructor as required. Aid in onboarding activities for MHS new-hires, offering expertise in assessment, documentation, linkage, and safety protocols. Ensure accurate records via written forms and HMIS/CHAMP. Attend relevant staff, agency, and community meetings as directed by your supervisor. Drive personal vehicle in and around Los Angeles County and drive agency vehicles periodically to transport clients Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Demonstrated knowledge of issues facing program participants (e.g. health, substance abuse, mental health, domestic abuse, child welfare, trauma, poverty, criminal justice, resources for undocumented persons) Knowledge of barriers people experiencing homelessness face (e.g. chronic health, substance abuse, mental health, domestic violence, being undocumented) Must be able to perform extensive charting, electronic data entry, and documentation Knowledge of social service agencies and community resources, including best practices of case management and mental health interventions Clinical experience in working with participants with multiple diagnoses including mental illness, substance abuse and/or physical illness Knowledge of DSM-5 required (attained either from schoolwork or work experience) Training/experience in crisis intervention Certifications in current evidenced based practices preferred Manage emotionally charged situations by providing crisis intervention in a field-based or interim housing type environments Experience working in a team environment. (Experience on a multidisciplinary team preferred.) Excellent written and verbal communication and interpersonal skills Ability to advocate on behalf of LAFH participants Bilingual: Spanish/English preferred Good organizational skills, and ability to follow through from beginning to end on tasks and projects Self-directed and internally motivated Other Ability to be flexible and work in an environment subject to ongoing change Able to maintain and execute confidential information according to HIPAA standards Obtain and maintain CPR/First Aid Certification Ability to pass post offer Tuberculosis (TB) clearances Travel is a regular duty for this position and is required 30% of the time Use of a personal vehicle to travel between worksites and other locations is required Must have and maintain a valid California Driver's License and auto insurance in good standing Ability to work a 9/80 work schedule Experience A master's degree in Social Work (MSW), Marriage and Family Therapy (MFT) or eligible Licensed Professional Clinical Counselor (LPCC) program from an accredited university is required. Must obtain an ACSW, MFT or LPCC practice number from the Board of Behavioral Sciences (BBS) within six months of hire or already possess it. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. Alternatively, Candidates in their final semester of an MSW/MFT program or eligible Licensed Professional Clinical Counselor (LPCC) program with proof of expected graduation date are also eligible. In this case, the ACSW, MFT or LPCC practice number from BBS must be obtained within six months of graduation. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage. LI#SC1

Pay Rate USD $31.95/Yr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Mental Health Specialist (MHS) is responsible for providing direct clinical intervention to participants (families and individual adults) in Interim Housing Site(s) or as part of a street-based Multidisciplinary Team (MDT). The MHS will identify participants needing mental health services through assessments, referrals, and coordination of care with partner agencies. The MHS will connect participants to community based and mental health care, provide crisis prevention and intervention, recommend level of care options, and support participants by utilizing evidenced based clinical modalities The MHS will provide in-person individual one-on-one care and lead groups. The MHS will also support their team by consulting on cases, providing recommendations for services and modeling appropriate interventions with members of their multidisciplinary team. The MHS must be able to complete thorough clinical assessment, maintain accurate clinical documentation, and collaborate closely with various community-based programs connected to the Department of Mental Health (DMH) and Department of Health Services (DHS). What You'll Do Deliver in-person clinical case management and behavioral health services to homeless individuals in interim housing or outreach teams. Conduct mental health, substance use, and safety assessments for identified participants. Forge partnerships with mental health service providers, Department of Mental Health, VA, and hospital social work teams, referring participants and maintaining resource listings. Lead discharge planning and care coordination efforts, aligned with Harm Reduction, Housing First, and Trauma-Informed Care principles. Collaborate with medical providers to ensure triage to necessary medical care for participants. Employ crisis intervention and conflict management techniques when needed. Assist with medication monitoring, promoting healthy habits. Provide task supervision to MSW interns, serving as a Preceptor or Field Instructor as required. Aid in onboarding activities for MHS new-hires, offering expertise in assessment, documentation, linkage, and safety protocols. Ensure accurate records via written forms and HMIS/CHAMP. Attend relevant staff, agency, and community meetings as directed by your supervisor. Drive personal vehicle in and around Los Angeles County and drive agency vehicles periodically to transport clients Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Demonstrated knowledge of issues facing program participants (e.g. health, substance abuse, mental health, domestic abuse, child welfare, trauma, poverty, criminal justice, resources for undocumented persons) Knowledge of barriers people experiencing homelessness face (e.g. chronic health, substance abuse, mental health, domestic violence, being undocumented) Must be able to perform extensive charting, electronic data entry, and documentation Knowledge of social service agencies and community resources, including best practices of case management and mental health interventions Clinical experience in working with participants with multiple diagnoses including mental illness, substance abuse and/or physical illness Knowledge of DSM-5 required (attained either from schoolwork or work experience) Training/experience in crisis intervention Certifications in current evidenced based practices preferred Manage emotionally charged situations by providing crisis intervention in a field-based or interim housing type environments Experience working in a team environment. (Experience on a multidisciplinary team preferred.) Excellent written and verbal communication and interpersonal skills Ability to advocate on behalf of LAFH participants Bilingual: Spanish/English preferred Good organizational skills, and ability to follow through from beginning to end on tasks and projects Self-directed and internally motivated Other Ability to be flexible and work in an environment subject to ongoing change Able to maintain and execute confidential information according to HIPAA standards Obtain and maintain CPR/First Aid Certification Ability to pass post offer Tuberculosis (TB) clearances Travel is a regular duty for this position and is required 30% of the time Use of a personal vehicle to travel between worksites and other locations is required Must have and maintain a valid California Driver's License and auto insurance in good standing Ability to work a 9/80 work schedule Experience A master's degree in Social Work (MSW), Marriage and Family Therapy (MFT) or eligible Licensed Professional Clinical Counselor (LPCC) program from an accredited university is required. Must obtain an ACSW, MFT or LPCC practice number from the Board of Behavioral Sciences (BBS) within six months of hire or already possess it. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. Alternatively, Candidates in their final semester of an MSW/MFT program or eligible Licensed Professional Clinical Counselor (LPCC) program with proof of expected graduation date are also eligible. In this case, the ACSW, MFT or LPCC practice number from BBS must be obtained within six months of graduation. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Pay Rate USD $31.95/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Mental Health Specialist (MHS) is responsible for providing direct clinical intervention to participants (families and individual adults) in Interim Housing Site(s) or as part of a street-based Multidisciplinary Team (MDT). The MHS will identify participants needing mental health services through assessments, referrals, and coordination of care with partner agencies. The MHS will connect participants to community based and mental health care, provide crisis prevention and intervention, recommend level of care options, and support participants by utilizing evidenced based clinical modalities The MHS will provide in-person individual one-on-one care and lead groups. The MHS will also support their team by consulting on cases, providing recommendations for services and modeling appropriate interventions with members of their multidisciplinary team. The MHS must be able to complete thorough clinical assessment, maintain accurate clinical documentation, and collaborate closely with various community-based programs connected to the Department of Mental Health (DMH) and Department of Health Services (DHS). What You'll Do Deliver in-person clinical case management and behavioral health services to homeless individuals in interim housing or outreach teams. Conduct mental health, substance use, and safety assessments for identified participants. Forge partnerships with mental health service providers, Department of Mental Health, VA, and hospital social work teams, referring participants and maintaining resource listings. Lead discharge planning and care coordination efforts, aligned with Harm Reduction, Housing First, and Trauma-Informed Care principles. Collaborate with medical providers to ensure triage to necessary medical care for participants. Employ crisis intervention and conflict management techniques when needed. Assist with medication monitoring, promoting healthy habits. Provide task supervision to MSW interns, serving as a Preceptor or Field Instructor as required. Aid in onboarding activities for MHS new-hires, offering expertise in assessment, documentation, linkage, and safety protocols. Ensure accurate records via written forms and HMIS/CHAMP. Attend relevant staff, agency, and community meetings as directed by your supervisor. Drive personal vehicle in and around Los Angeles County and drive agency vehicles periodically to transport clients Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Demonstrated knowledge of issues facing program participants (e.g. health, substance abuse, mental health, domestic abuse, child welfare, trauma, poverty, criminal justice, resources for undocumented persons) Knowledge of barriers people experiencing homelessness face (e.g. chronic health, substance abuse, mental health, domestic violence, being undocumented) Must be able to perform extensive charting, electronic data entry, and documentation Knowledge of social service agencies and community resources, including best practices of case management and mental health interventions Clinical experience in working with participants with multiple diagnoses including mental illness, substance abuse and/or physical illness Knowledge of DSM-5 required (attained either from schoolwork or work experience) Training/experience in crisis intervention Certifications in current evidenced based practices preferred Manage emotionally charged situations by providing crisis intervention in a field-based or interim housing type environments Experience working in a team environment. (Experience on a multidisciplinary team preferred.) Excellent written and verbal communication and interpersonal skills Ability to advocate on behalf of LAFH participants Bilingual: Spanish/English preferred Good organizational skills, and ability to follow through from beginning to end on tasks and projects Self-directed and internally motivated Other Ability to be flexible and work in an environment subject to ongoing change Able to maintain and execute confidential information according to HIPAA standards Obtain and maintain CPR/First Aid Certification Ability to pass post offer Tuberculosis (TB) clearances Travel is a regular duty for this position and is required 30% of the time Use of a personal vehicle to travel between worksites and other locations is required Must have and maintain a valid California Driver's License and auto insurance in good standing Ability to work a 9/80 work schedule Experience A master's degree in Social Work (MSW), Marriage and Family Therapy (MFT) or eligible Licensed Professional Clinical Counselor (LPCC) program from an accredited university is required. Must obtain an ACSW, MFT or LPCC practice number from the Board of Behavioral Sciences (BBS) within six months of hire or already possess it. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. Alternatively, Candidates in their final semester of an MSW/MFT program or eligible Licensed Professional Clinical Counselor (LPCC) program with proof of expected graduation date are also eligible. In this case, the ACSW, MFT or LPCC practice number from BBS must be obtained within six months of graduation. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage. LI#SC1

Pay Rate USD $31.95/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Mental Health Specialist (MHS) is responsible for providing direct clinical intervention to participants (families and individual adults) in Interim Housing Site(s) or as part of a street-based Multidisciplinary Team (MDT). The MHS will identify participants needing mental health services through assessments, referrals, and coordination of care with partner agencies. The MHS will connect participants to community based and mental health care, provide crisis prevention and intervention, recommend level of care options, and support participants by utilizing evidenced based clinical modalities The MHS will provide in-person individual one-on-one care and lead groups. The MHS will also support their team by consulting on cases, providing recommendations for services and modeling appropriate interventions with members of their multidisciplinary team. The MHS must be able to complete thorough clinical assessment, maintain accurate clinical documentation, and collaborate closely with various community-based programs connected to the Department of Mental Health (DMH) and Department of Health Services (DHS). What You'll Do Deliver in-person clinical case management and behavioral health services to homeless individuals in interim housing or outreach teams. Conduct mental health, substance use, and safety assessments for identified participants. Forge partnerships with mental health service providers, Department of Mental Health, VA, and hospital social work teams, referring participants and maintaining resource listings. Lead discharge planning and care coordination efforts, aligned with Harm Reduction, Housing First, and Trauma-Informed Care principles. Collaborate with medical providers to ensure triage to necessary medical care for participants. Employ crisis intervention and conflict management techniques when needed. Assist with medication monitoring, promoting healthy habits. Provide task supervision to MSW interns, serving as a Preceptor or Field Instructor as required. Aid in onboarding activities for MHS new-hires, offering expertise in assessment, documentation, linkage, and safety protocols. Ensure accurate records via written forms and HMIS/CHAMP. Attend relevant staff, agency, and community meetings as directed by your supervisor. Drive personal vehicle in and around Los Angeles County and drive agency vehicles periodically to transport clients Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Demonstrated knowledge of issues facing program participants (e.g. health, substance abuse, mental health, domestic abuse, child welfare, trauma, poverty, criminal justice, resources for undocumented persons) Knowledge of barriers people experiencing homelessness face (e.g. chronic health, substance abuse, mental health, domestic violence, being undocumented) Must be able to perform extensive charting, electronic data entry, and documentation Knowledge of social service agencies and community resources, including best practices of case management and mental health interventions Clinical experience in working with participants with multiple diagnoses including mental illness, substance abuse and/or physical illness Knowledge of DSM-5 required (attained either from schoolwork or work experience) Training/experience in crisis intervention Certifications in current evidenced based practices preferred Manage emotionally charged situations by providing crisis intervention in a field-based or interim housing type environments Experience working in a team environment. (Experience on a multidisciplinary team preferred.) Excellent written and verbal communication and interpersonal skills Ability to advocate on behalf of LAFH participants Bilingual: Spanish/English preferred Good organizational skills, and ability to follow through from beginning to end on tasks and projects Self-directed and internally motivated Other Ability to be flexible and work in an environment subject to ongoing change Able to maintain and execute confidential information according to HIPAA standards Obtain and maintain CPR/First Aid Certification Ability to pass post offer Tuberculosis (TB) clearances Travel is a regular duty for this position and is required 30% of the time Use of a personal vehicle to travel between worksites and other locations is required Must have and maintain a valid California Driver's License and auto insurance in good standing Ability to work a 9/80 work schedule Experience A master's degree in Social Work (MSW), Marriage and Family Therapy (MFT) or eligible Licensed Professional Clinical Counselor (LPCC) program from an accredited university is required. Must obtain an ACSW, MFT or LPCC practice number from the Board of Behavioral Sciences (BBS) within six months of hire or already possess it. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. Alternatively, Candidates in their final semester of an MSW/MFT program or eligible Licensed Professional Clinical Counselor (LPCC) program with proof of expected graduation date are also eligible. In this case, the ACSW, MFT or LPCC practice number from BBS must be obtained within six months of graduation. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Pay Rate USD $31.95/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Mental Health Specialist (MHS) is responsible for providing direct clinical intervention to participants (families and individual adults) in Interim Housing Site(s) or as part of a street-based Multidisciplinary Team (MDT). The MHS will identify participants needing mental health services through assessments, referrals, and coordination of care with partner agencies. The MHS will connect participants to community based and mental health care, provide crisis prevention and intervention, recommend level of care options, and support participants by utilizing evidenced based clinical modalities The MHS will provide in-person individual one-on-one care and lead groups. The MHS will also support their team by consulting on cases, providing recommendations for services and modeling appropriate interventions with members of their multidisciplinary team. The MHS must be able to complete thorough clinical assessment, maintain accurate clinical documentation, and collaborate closely with various community-based programs connected to the Department of Mental Health (DMH) and Department of Health Services (DHS). What You'll Do Provides in-person, individual and group based clinical case management and behavioral health services to people experiencing homelessness in interim housing settings or within a homeless outreach team. Conducts mental health, substance use and safety/risk assessments on identified participants Creates relationships with mental health service providers, Department of Mental Health, VA and hospital social work teams. Refer participants for services as well as maintain a resource listing of mental health services for participants engaged in LA Family Housing programs. Engages in discharge planning and leads care coordination activities Utilizes Harm Reduction, Housing First, Low Barrier and Trauma Informed Care philosophies when working with individuals experiencing homelessness Works collaboratively with medical providers to ensure PEH are triaged to needed medical care Completes risk assessment and safety plan and liaise with Psychiatric Mobile Response Team (PMRT) if danger to self/others resulting from a mental health disorder or grave disability is suspected. Follows mandated reporting guidelines with communication to protective and emergency services as needed; complete follow-up documentation as required, including incident reports Advocates on participants' behalf with other organizations and/or government agencies when appropriate Coordinate services with other non-clinical staff including: Co-facilitating meetings Organize participant mental health events Provide guidance, direction, and clinical support through case consultations Provide training for social services staff (in coordination with Supervisor) Provides crisis intervention and conflict management techniques Provides support with medication monitoring services, to help participants take medications correctly and promote healthy and wellness Provides task supervision to MSW interns and utilize the interns in providing support to participants serving as a Preceptor or Field Instructor to MSW or MFT interns as needed Assists in onboarding activities for MHS new-hires related to mental health assessment, documentation, linkage, and safety procedures Ensures that referrals are completed; provide advocacy as needed Maintains thorough and accurate records in both written form and through HMIS/CHAMP Attend various regular staff, agency. and community meetings as designated by supervisor Drive personal vehicle in and around Los Angeles County and drive agency vehicles periodically to transport clients Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Demonstrated knowledge of issues facing program participants (e.g. health, substance abuse, mental health, domestic abuse, child welfare, trauma, poverty, criminal justice, resources for undocumented persons) Knowledge of barriers people experiencing homelessness face (e.g. chronic health, substance abuse, mental health, domestic violence, being undocumented) Must be able to perform extensive charting, electronic data entry, and documentation Knowledge of social service agencies and community resources, including best practices of case management and mental health interventions Clinical experience in working with participants with multiple diagnoses including mental illness, substance abuse and/or physical illness Knowledge of DSM-5 required (attained either from schoolwork or work experience) Training/experience in crisis intervention Certifications in current evidenced based practices preferred Manage emotionally charged situations by providing crisis intervention in a field-based or interim housing type environments Experience working in a team environment. (Experience on a multidisciplinary team preferred.) Excellent written and verbal communication and interpersonal skills Ability to advocate on behalf of LAFH participants Bilingual: Spanish/English preferred Good organizational skills, and ability to follow through from beginning to end on tasks and projects Self-directed and internally motivated Other Ability to be flexible and work in an environment subject to ongoing change Able to maintain and execute confidential information according to HIPAA standards Obtain and maintain CPR/First Aid Certification Ability to pass post offer Tuberculosis (TB) clearances Travel is a regular duty for this position and is required 30% of the time Use of a personal vehicle to travel between worksites and other locations is required Must have and maintain a valid California Driver's License and auto insurance in good standing Ability to work a 9/80 work schedule Experience A master's degree in Social Work (MSW), Marriage and Family Therapy (MFT) or eligible Licensed Professional Clinical Counselor (LPCC) program from an accredited university is required. Must obtain an ACSW, MFT or LPCC practice number from the Board of Behavioral Sciences (BBS) within six months of hire or already possess it. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. Alternatively, Candidates in their final semester of an MSW/MFT program or eligible Licensed Professional Clinical Counselor (LPCC) program with proof of expected graduation date are also eligible. In this case, the ACSW, MFT or LPCC practice number from BBS must be obtained within six months of graduation. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Pay Rate USD $31.95/Yr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Mental Health Specialist (MHS) is responsible for providing direct clinical intervention to participants (families and individual adults) in Interim Housing Site(s) or as part of a street-based Multidisciplinary Team (MDT). The MHS will identify participants needing mental health services through assessments, referrals, and coordination of care with partner agencies. The MHS will connect participants to community based and mental health care, provide crisis prevention and intervention, recommend level of care options, and support participants by utilizing evidenced based clinical modalities The MHS will provide in-person individual one-on-one care and lead groups. The MHS will also support their team by consulting on cases, providing recommendations for services and modeling appropriate interventions with members of their multidisciplinary team. The MHS must be able to complete thorough clinical assessment, maintain accurate clinical documentation, and collaborate closely with various community-based programs connected to the Department of Mental Health (DMH) and Department of Health Services (DHS). What You'll Do Provides in-person, individual and group based clinical case management and behavioral health services to people experiencing homelessness in interim housing settings or within a homeless outreach team. Conducts mental health, substance use and safety/risk assessments on identified participants Creates relationships with mental health service providers, Department of Mental Health, VA and hospital social work teams. Refer participants for services as well as maintain a resource listing of mental health services for participants engaged in LA Family Housing programs. Engages in discharge planning and leads care coordination activities Utilizes Harm Reduction, Housing First, Low Barrier and Trauma Informed Care philosophies when working with individuals experiencing homelessness Works collaboratively with medical providers to ensure PEH are triaged to needed medical care Completes risk assessment and safety plan and liaise with Psychiatric Mobile Response Team (PMRT) if danger to self/others resulting from a mental health disorder or grave disability is suspected. Follows mandated reporting guidelines with communication to protective and emergency services as needed; complete follow-up documentation as required, including incident reports Advocates on participants' behalf with other organizations and/or government agencies when appropriate Coordinate services with other non-clinical staff including: Co-facilitating meetings Organize participant mental health events Provide guidance, direction, and clinical support through case consultations Provide training for social services staff (in coordination with Supervisor) Provides crisis intervention and conflict management techniques Provides support with medication monitoring services, to help participants take medications correctly and promote healthy and wellness Provides task supervision to MSW interns and utilize the interns in providing support to participants serving as a Preceptor or Field Instructor to MSW or MFT interns as needed Assists in onboarding activities for MHS new-hires related to mental health assessment, documentation, linkage, and safety procedures Ensures that referrals are completed; provide advocacy as needed Maintains thorough and accurate records in both written form and through HMIS/CHAMP Attend various regular staff, agency. and community meetings as designated by supervisor Drive personal vehicle in and around Los Angeles County and drive agency vehicles periodically to transport clients Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Demonstrated knowledge of issues facing program participants (e.g. health, substance abuse, mental health, domestic abuse, child welfare, trauma, poverty, criminal justice, resources for undocumented persons) Knowledge of barriers people experiencing homelessness face (e.g. chronic health, substance abuse, mental health, domestic violence, being undocumented) Must be able to perform extensive charting, electronic data entry, and documentation Knowledge of social service agencies and community resources, including best practices of case management and mental health interventions Clinical experience in working with participants with multiple diagnoses including mental illness, substance abuse and/or physical illness Knowledge of DSM-5 required (attained either from schoolwork or work experience) Training/experience in crisis intervention Certifications in current evidenced based practices preferred Manage emotionally charged situations by providing crisis intervention in a field-based or interim housing type environments Experience working in a team environment. (Experience on a multidisciplinary team preferred.) Excellent written and verbal communication and interpersonal skills Ability to advocate on behalf of LAFH participants Bilingual: Spanish/English preferred Good organizational skills, and ability to follow through from beginning to end on tasks and projects Self-directed and internally motivated Other Availability to work after hours or on weekends Ability to be flexible and work in an environment subject to ongoing change Able to maintain and execute confidential information according to HIPAA standards Obtain and maintain CPR/First Aid Certification Ability to pass post offer Tuberculosis (TB) clearances Travel is a regular duty for this position and is required 30% of the time Use of a personal vehicle to travel between worksites and other locations may be required Must have and maintain a valid California Driver's License and auto insurance in good standing Ability to work a 9/80 work schedule Experience A master's degree in Social Work (MSW), Marriage and Family Therapy (MFT) or eligible Licensed Professional Clinical Counselor (LPCC) program from an accredited university is required. Must obtain an ACSW, MFT or LPCC practice number from the Board of Behavioral Sciences (BBS) within six months of hire or already possess it. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. Alternatively, Candidates in their final semester of an MSW/MFT program or eligible Licensed Professional Clinical Counselor (LPCC) program with proof of expected graduation date are also eligible. In this case, the ACSW, MFT or LPCC practice number from BBS must be obtained within six months of graduation. Licensing hours will be offered once BBS registration and ASW/MFT/LPCC practice number have been confirmed. What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Pay Rate USD $25.65/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Housing Stabilizer will provide intensive, home and community-based case management services to our medium to high acuity households transitioning out of homelessness. Utilizing best practices, the Housing Stabilizer will be responsible intensive case management, assessments, goal, and service planning, linking to resources, and crisis intervention for a diverse group of clients with complex trauma facing medical, mental health and substance use barriers. This position is a collaborative role in partnership with local community-based organizations and other service providers to work with clients to assess housing stability, provide stabilization services, and coordinate multiple services to meet each client's specific needs related to housing, health, mental health, and income. What You'll Do Engage and develop rapport with households transitioning out of homelessness by utilizing Trauma-Informed Care, Harm Reduction, and Housing First principles Provide intensive case management services, including but not limited to, independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, and linkage to community providers for substance use, primary and mental health care to increase housing stability In collaboration with clients, ensure clients have a current and comprehensive biopsychosocial assessment, to create individualized goal plans. Review and update quarterly and upon completion of goals Maintain accurate and current client files with all required documents and data in agency records and electronic databases Adhere to documentation standards set forth by the program contract and LA Family Housing policies Provide crisis prevention, crisis intervention, safety planning, and de-escalation supports to households Advocate on behalf of clients to address issues and barriers between landlords and participants Assist with referrals and linkage to eviction prevention and fair housing resources Attend mandatory trainings, seek out learning opportunities for continued education, stay up-to-date on best practices in participant care and ending homelessness Participate in the agency's internship program and provide mentoring/coaching to new team members as needed Participate in case conferences, staff meetings, and community meetings as required Perform additional tasks, projects, and responsibilities as assigned by the supervisor DHS ICMS SCATTERED or LAHSA-SPECIFIC DUTIES: Provide field-based stabilization services, which will require traveling around LA County to other agencies, providers and resources to provide support to clients Assist participants with high acuity needs by connecting them to additional resources, such as Project-Based Supportive Housing (PSH) units DHS ICMS PROJECT-BASED BUILDING-SPECIFIC DUTIES: Work collaboratively with Property Management, Resident Advocates, onsite Co-Located Staff, and community agencies to provide supportive services, including active participation in tenant meetings Organize and facilitate building-wide events for tenants, such as Thanksgiving Dinner, Financial Literacy classes, Fourth of July BBQ, etc. What You're Skilled At Knowledgeable of issues faced by program participants, including health, substance abuse, mental health, domestic abuse, trauma, immigration, and legal matters Familiarity with best practices in homeless services, such as Housing First, Harm Reduction, Motivational Interviewing, Strengths-Based Case Management, and Trauma-Informed Care is preferred Ability to engage with persons experiencing homelessness with empathy and non-judgmental attitude High tolerance and understanding for individuals presenting with mental health, substance use, and physical health needs Flexible with the ability to adapt and thrive in fast-paced and challenging environments, working across various settings including office, home, and field Strong advocacy, conflict resolution, and time management skills Proficient in electronic data entry, with the ability to prioritize roles, tasks, and deliverables, and possess creative and solution-focused problem-solving skills Excellent written and verbal communication skills, ability to build relationships and network, and work both independently and in a team Bilingual proficiency in Spanish/English is preferred but not required Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint), Zoom, and web-based scheduling software Other Ability to work a 9/80 work schedule Obtain and maintain CPR/First Aid Certification Ability to pass post-offer Tuberculosis (TB) clearances Regular and prompt attendance in the office is required at all times Travel is a regular duty for this position and is required 70% of the time Drives personal vehicle in and around Los Angeles County or drives agency vehicles periodically to transport clients, worksites and other locations is required Must have and maintain a valid California Driver's License and auto insurance in good standing Maintain and execute confidential information according to HIPAA standards Respond in a timely manner in all aspects of communication with team members, participants, and partners Experience At least one (1) year of work history and relevant transferrable skills What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Pay Rate USD $21.64/Hr. Why Join Us *** This is a full-time position, you must be available to work a Thursday through Monday schedule. *** You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 13,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Peer Advocate is responsible for providing outreach service within a Street-based Multidisciplinary Team (MDT) serving single adults experiencing homelessness. Primary duties include engaging people experiencing homelessness in street based supportive services including coordinating referrals and program linkage to other regional programs; collaborating with other homeless outreach entities; providing peer-to-peer support and counseling drawing from lived experience with homelessness; providing encouragement and guidance to program participants to reduce harm and improve their physical, social, emotional, and economic health. What You'll Do Provides mobile, street-based outreach services to people experiencing homelessness living on the streets and/or in encampments Motivates homeless individuals to engage in outreach services and associated community referrals that promote well-being by building rapport & providing emotional support to participants Acts as a bridge between program participants and staff when communication appears to be a barrier Provides feedback to staff on how to better serve participants based on Peer Advocate's lived experience with homelessness Utilizes a Harm Reduction and Housing First approach Works within the goals of CES to reduce street homelessness by linking program participants to mental health, health, housing services, and other supportive services for which they are eligible; facilitate a “warm hand-off” in service linkage Maintains thorough and accurate records in both written form and through assigned electronic database Maintains and keeps appropriate and ethical boundaries with participants and staff Ability to share life experiences (and successes) with history of homelessness, incarceration, substance abuse, mental health, and/or other risky behaviors when appropriate to promote well-being for the participant Attends various, regular staff, agency and community meetings as designated by supervisor Additional tasks, projects and responsibilities as assigned by supervisor What You're Skilled At Lived experience with homelessness required Able to demonstrate empathy and a non-judgmental attitude when engaging with persons experiencing homelessness Possess a high level of tolerance and understanding for individuals who present for services with mental health and physical health needs Basic knowledge of issues facing homeless single adults (e.g. chronic health, substance abuse, mental health, domestic abuse, resources for undocumented persons) Peer Partner/Peer Advocate/Peer Mentor Training recommended but not required Ability to be flexible and work in an environment subject to ongoing change Good customer service skills Good conflict resolution skills Ability to maintain a professional demeanor and boundaries with peers and staff Ability to communicate clearly, both written and orally Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint), Zoom, and web-based scheduling software Ability to work within a team environment and collaborate with team members Bilingual (English/Spanish) preferred Other Maintain and execute confidential information according to HIPAA standards Obtain and maintain CPR/First Aid Certification Ability to pass post-offer Tuberculosis (TB) clearances Ability to pass a Pre-Employment Physical Exam Ability to work a 9/80 work schedule Experience At least three (3) months of lived experience with homelessness (living on the streets, a car, a place not meant for human habitation or couch surfing) required One (1) year experience working with people experiencing homelessness desired What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.