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Inventory assistant vs customer service, warehouse

The differences between inventory assistants and customer services, warehouse can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inventory assistant has an average salary of $35,411, which is higher than the $30,800 average annual salary of a customer service, warehouse.

The top three skills for an inventory assistant include customer service, cycle counts and physical inventory. The most important skills for a customer service, warehouse are quality customer service, strong customer service, and customer orders.

Inventory assistant vs customer service, warehouse overview

Inventory AssistantCustomer Service, Warehouse
Yearly salary$35,411$30,800
Hourly rate$17.02$14.81
Growth rate1%-4%
Number of jobs68,253265,059
Job satisfaction--
Most common degreeBachelor's Degree, 47%High School Diploma, 43%
Average age3840
Years of experience-12

What does an inventory assistant do?

Inventory auditors are responsible for creating and monitoring inventory reports and for recording various products and stock. Often, an inventory auditor works full-time hours in a warehouse, delivery company, business establishment, or mall. Their job includes traveling to different locations, and they may work with multiple industries. They count an item's quantity and compare the inventory record to physical inventory to ensure there is no missing product.

What does a customer service, warehouse do?

A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.

Inventory assistant vs customer service, warehouse salary

Inventory assistants and customer services, warehouse have different pay scales, as shown below.

Inventory AssistantCustomer Service, Warehouse
Average salary$35,411$30,800
Salary rangeBetween $24,000 And $50,000Between $25,000 And $37,000
Highest paying CityBoston, MAKent, WA
Highest paying stateVermontNew York
Best paying companyDana-Farber Cancer InstituteSteel Dynamics
Best paying industryTransportationManufacturing

Differences between inventory assistant and customer service, warehouse education

There are a few differences between an inventory assistant and a customer service, warehouse in terms of educational background:

Inventory AssistantCustomer Service, Warehouse
Most common degreeBachelor's Degree, 47%High School Diploma, 43%
Most common majorBusinessBusiness
Most common college--

Inventory assistant vs customer service, warehouse demographics

Here are the differences between inventory assistants' and customer services, warehouse' demographics:

Inventory AssistantCustomer Service, Warehouse
Average age3840
Gender ratioMale, 54.8% Female, 45.2%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 10.8% Unknown, 5.7% Hispanic or Latino, 21.7% Asian, 6.9% White, 53.9% American Indian and Alaska Native, 1.0%Black or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 22.7% Asian, 6.7% White, 54.3% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between inventory assistant and customer service, warehouse duties and responsibilities

Inventory assistant example responsibilities.

  • Perform research and data analysis to monitor inventory movement, logistics metrics, and identify and lead process improvement initiatives.
  • Perform scans of merchandise using an RGIS handheld computer to complete inventory audits on retail establishments

Customer service, warehouse example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Scan boxes with RF scanner to ensure items are correct.
  • Retrieve items with RF scanner to fill orders, update database, recover damage items and print shipping labels.
  • Maintain the cleanliness, organization, and safety of the warehouse at all times while adhering to company safety guidelines.
  • Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
  • Schedule inbound and outbound LTL and FTL shipments.
  • Show more

Inventory assistant vs customer service, warehouse skills

Common inventory assistant skills
  • Customer Service, 34%
  • Cycle Counts, 14%
  • Physical Inventory, 10%
  • Inventory Control, 6%
  • Data Entry, 5%
  • Inventory Process, 5%
Common customer service, warehouse skills
  • Quality Customer Service, 14%
  • Strong Customer Service, 10%
  • Customer Orders, 8%
  • Cleanliness, 8%
  • Safety Procedures, 6%
  • Customer Complaints, 4%

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