Bilingual Quality Analyst - Remote
Work from home job in Marquette, MI
Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
- Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
- Assist the center with taking calls as needed to support operations and maintain service levels.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
- Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
- Maintain strong organizational skills to effectively track monitors across different lines of business
- Collaborate in the development and revision of procedures in response to operational changes.
- Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
- Make recommendations based on data analysis to enhance performance and service delivery.
- Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
- Assist in training initiatives aimed at improving agent performance and overall quality scores.
- Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
- Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
- Take calls as needed to support center operations and maintain service levels.
- Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
- Perform other duties as assigned by management.
- Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
66,000.00
Easy ApplyVirtual Sales Representative - Flexible Schedule | Commission Only
Work from home job in Marquette, MI
About the Opportunity: We are seeking self -motivated people ready to begin or advance a career in life insurance sales. Whether you have a license or not, we'll support you with training, tools, and mentorship.
What You'll Do:
Work remotely across the U.S.
Call clients who requested info (warm leads only)
Present options from reputable insurance carriers
Provide financial protection and peace of mind for families
Grow into leadership if desired
What We Offer:
Structured training program
Licensing help for unlicensed candidates
Flexible work schedule
Commission -only role with daily carrier pay
Bonus potential
Leads and ongoing mentorship included
Compensation (Commission Only):
Part -Time: $1,500-$3,000/month
Full -Time: $3,000-$7,000+/month
What We're Looking For:
Goal -driven and coachable individuals
Strong communication skills
Independent and self -disciplined
Willing to obtain state license (support available)
Requirements:
Must be 18+ and live in the U.S.
Background check required
Computer, phone, and internet access
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Your results depend on your effort and consistency. No income is guaranteed.
Apply Today:
If you're ready to take charge of your future, apply today.
Requirements
Requirements:
Must be 18 years or older
U.S. resident (currently hiring in the U.S. only)
Must be able to pass a background check
Willing to obtain a Life & Health insurance license (we help with this)
Comfortable working remotely with internet access
Strong communication skills
Self -motivated and coachable
Benefits
Benefits:
Remote work - work from anywhere
Flexible schedule - set your own hours
No income cap - performance -based pay
Access to warm leads - no cold calling
Daily pay from top -rated insurance carriers
Bonus structure available
Licensing support for new agents
Team mentorship & leadership development
Potential to grow your own agency
HR Business Partner/Consultant
Work from home job in Marquette, MI
Are you an experienced HR professional looking for a more flexible schedule while still providing high-level HR support? At HR Collaborative, we provide the right level of HR expertise when and where our clients need it. We are seeking a motivated HR Business Partner who will join our Client Services team and lead HR strategy conversations as well as provide tactical support in areas of HR compliance, checklists, job descriptions, and handbooks for our clients. You'll get the chance to work with a wide variety of clients in various industries and be part of our rapidly growing HR Talent Community.
A successful candidate will have:
8+ years of HR Generalist experience working in all areas of the employee lifecycle
Demonstrated experience and success in the development of HR Strategy and execution of work plans
Ability to provide tactical HR support in various areas of HR
Exceptional communication abilities (both written and verbal), well organized with impeccable follow-through
Strong analytical and problem-solving skills to navigate complex situations
Ability to work effectively with senior leaders and manage multiple accounts with differing business challenges
A Bachelor's Degree in Business administration, Human Resources, or a related field of study; Master's degree preferred. An HR Certification such as PHR or SHRM-CP is highly desirable
This role offers a flexible work schedule, a competitive salary, and the ability to work from home. You'll get the chance to expand your client list and work with some great clients in and out of Michigan. If this sounds like a position for you, apply now!
Dam Safety Engineer
Work from home job in Marquette, MI
Your role at GEI.
GEI's Dam Safety practice is growing and we are seeking an experienced Dam Safety Engineer to join our Marquette or Houghton Michigan office. A fully remote option may be available for the right candidate. Candidate will be part of a connected team of GEI Dam Safety professionals across the country. This individual will contribute to design, analysis and inspection of dam projects.
Based in scenic Marquette, Michigan, you'll experience the energy that flows from the local landscape, beautiful Lake Superior, and unlimited outdoor activities. Check out this video to learn how balance is baked into Marquette's DNA.
Essential Responsibilities & Duties
Perform dam safety inspections under a senior engineer.
Execute projects and assignments. Design tasks might include CAD work related to dam modifications and construction. Example analyses might include layout and sizing of spillways and stilling basins, performing rainfall runoff evaluations, rainfall frequency analysis, hydrologic hazard analyses, probable maximum precipitation analysis, probable maximum flood studies, inundation modeling and mapping.
Prepare and review FERC-regulated dam safety documentation including STIDs, PFMAs, DSSMPs, PIRs, CARs, and RARs.
Assist with semi-qualitative risk analyses and developing consequence estimates related to hypothetical dam breach scenarios.
Prepare detailed memoranda and reports and present technical information to peers and clients.
Represent client interests on project teams with other consultants and agency personnel.
Maintain technical excellence, actively participate in professional organizations, and mentor junior staff.
Contribute to proposals and business development efforts.
Minimum Qualifications
Five or more years of experience, demonstrating skills mentioned above.
Experience with dam safety and the FERC regulatory process including STIDs, PFMAs, CSIRs, and SQRAs.
Knowledge and experience with hydroelectric dams reservoir operations.
Civil and dam engineering design experience, including development of design drawings, specifications, cost estimates, and bidding assistance.
Excellent communication skills; clear and effective technical writing and presentation development; ability to effectively interact with all levels of staff, project teams, and clients; ability to successfully manage projects and lead technical work.
Valid driver's license.
Desired Experience
B.S./M.S. in Civil Engineering or Water Resources related field.
Registered Professional Engineer or ability to obtain.
We are GEI. Some of the world's most pressing problems - from climate change to sustainable development, to critical infrastructure and the future of our energy supply - need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow. We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients' most complex challenges. With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here. Employee-owned. Employee-focused. As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more. Our company culture is driven by our 4 Cs - we are Client-Centered, Curious, Collaborative, and Community Minded - which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI's career site here. GEI's Total Rewards Package Includes
Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus
Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More
Well-Being Program and Paid Parental Leave
Commuter Benefits
Hybrid Work Schedules and Cell Phone Stipends
GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement
Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement
Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses
Paid Holidays and Generous Paid Time Off Program
Rewards and Recognition
GEI-Funded Profit Sharing and 401(k)
Opportunity to be an Owner and Shareholder (Learn more here)
A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion
And More…
PHYSICAL REQUIREMENTS
WORK ENVIRONMENT
Functional Demands:
Sedentary
Light
x
Medium
Other
Activity Level Throughout Workday
(check one per row)
Physical Activity Requirements
Occasional(0-35% of day)
Frequent(33-66% of day)
Continuous(67-100% of day)
Not Applicable
Sitting
4-6 hours
Standing
2 hours
Walking
2 hours
Climbing
30 min.
Lifting (floor to waist level)
(in pounds)
20lbs
Lifting (waist level and above)
(in pounds)
20lbs
Carrying objects
x
Push/pull
x
Twisting
x
Bending
10 min
Reaching forward
10 min
Reaching overhead
10 min
Squat/kneel/crawl
10 min
Wrist position deviation
x
Pinching/fine motor skills
x
Keyboard use/repetitive motion
4-6 hours
Taste or smell (taste=never)
x
Talk or hear
x
Accurate 20/40
Very Accurate 20/20
Not Applicable
Near Vision
x
Far Vision
x
Yes
No
Not Applicable
Color Discrimination
x
Sensory Requirements
Minimal
Moderate
Accurate
Not Applicable
Depth perception
x
Hearing
x
GEI is an AA/equal opportunity employer, including disabled and veterans.
Auto-ApplyCustomer Service Representative (Pharr TX or Brownsville TX area) Remote
Work from home job in Marquette, MI
Description & Requirements Maximus is looking for customer service representatives in and around the Pharr Texas/Brownsville TX areas. The role - provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). May support multiple Federal government agencies on critical programs
Must reside within a 75 radius of the Brownsville or Pharr Texas area.
This position is fully remote; however, you must be able to go onsite to the Maximus Pharr Texas location to pick up equipment.
This position will require a favorable Federal suitability clearance post-hire as mandated by the client.
*Position is contingent upon contract award*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Experience in a call center environment highly preferred
- Must Be a US Citizen
- This position requires all work to be performed within the Continental US. Must currently live in and have permanent residence within the Continental US.
- Must be able to successfully obtain a favorable Federal suitability clearance post-hire as mandated by the client.
- Must be able to pick up equipment at the Maximus Pharr, TX Location.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
#HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.00
Maximum Salary
$
16.00
Easy ApplyProject Accountant III
Work from home job in Marquette, MI
GFT is seeking a Project Accountant to join our Shared Services team. This position is based out of the Marquette, MI office.
What you'll be challenged to do:
As a Project Accountant III, you will take ownership of complex project accounting functions that ensure financial accuracy, client compliance, and timely invoicing across a range of projects. This role requires strong analytical skills, a deep understanding of project accounting systems, and the ability to work effectively with technical, administrative, and financial teams.
In this capacity, the successful candidate will be responsible for the following:
Reading and interpreting client contracts for accurate project set-up and compliance with corporate requirements.
Reviewing project set up documents, budgets, and revisions to confirm alignment with the Project Management & Quality Guidelines and the Revenue Decision Making Matrix.
Entering and maintaining new and revised project data, including budgets, work breakdown structures, client updates, and billing details in the Project Accounting System.
Assisting with subconsultant invoice processing and coordinating the release of payments.
Preparing and producing monthly draft and final invoice packets for clients, ensuring accuracy and adherence to client specific requirements.
Posting final invoices to accounts receivable, making necessary adjustments or reinstatements, and archiving invoices.
Conducting in-depth Work-in-Process and Project Analysis.
Performing Project Closeout Analysis and supporting internal and external audits.
Assisting in training and mentoring project accounting staff.
Partnering with IT and other departments to test, maintain, and improve Project Accounting System functionality and invoice formats.
Supporting research and testing of new software implementations for the department.
What you will bring to our firm:
Bachelor's degree in Accounting or related field and at least 10 years of relevant experience, or Associate's degree with at least 15 years of relevant experience.
10+ years of experience in project accounting, preferably within a professional services environment.
Proficiency in Microsoft Excel, Word, Outlook, and Adobe Acrobat.
Ability to prepare advanced invoices using Project Accounting Systems, Excel, and Client Portals.
Working knowledge of project accounting software such as BST or Deltek.
Strong written, verbal, and organizational skills.
Exceptional attention to detail, accuracy, and time management.
Compensation: $65,000 - $72,000, Salary dependent upon experience and geographic location
Featured Benefits:
Hybrid (in-person and remote) work environment.
Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
Tax-deferred 401(k) savings plan.
Competitive paid-time-off (PTO) accrual.
Tuition reimbursement for continued education.
Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations.
Incentive compensation for eligible positions.
At GFT, a privately held AEC firm, we innovate where transportation, water, power and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships - that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more.
Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we're building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives. GFT: Ingenuity That Shapes Lives™
GFT is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law.
Unsolicited resumes from third party agencies will be considered the property of GFT.
Location: Marquette, MI
Working Hours: 8 AM - 5 PM
Employment Status: Full-time
Salary Range: $65,000 - $72,000; Salary dependent upon experience and geographic location
#LI-ST1
#HYBRID
Auto-ApplyPatient Care Manager and RN Hybrid - UP Health System Home Care & Hospice
Work from home job in Marquette, MI
Explore opportunities with UP Health System Home Care & Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
In the Patient Care Manager RN Hybrid role, you are responsible for the supervision and coordination of clinical services and provide and direct provisions of nursing care to patients in their homes as prescribed by the physician. You will coordinate and supervise an interdisciplinary team of staff to assure the continuity of high-quality care to home health patients assigned to your team's area in accordance with the physician-prescribed plan of care, and all applicable state and federal laws and regulations.
Primary Responsibilities:
* Directly/indirectly supervises home health aides and LPNs, provides instruction, and assigns tasks
* Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team
* Completes comprehensive assessments (OASIS), medication reconciliation, and initial/comprehensive nursing evaluation visits
* Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits
* Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals
* Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders
* Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Current unrestricted RN licensure in state of practice
* Current CPR certification requirements
* Proven ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client
* Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
Preferred Qualifications:
* Home care experience
* Proven ability to work independently
* Proven good communication, writing, and organizational skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Civil Construction Engineering Internship
Work from home job in Marquette, MI
Simply Put, A Great Place to Work
Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.
We pride ourselves on being nimble enough to remain responsive to client needs yet large enough to offer exceptional bench strength. As a member of our team, you'll have an opportunity to draw from those resources when you need them and, likewise, contribute your expertise when you have something to share.
At Benesch, we are looking for candidates with varied backgrounds and worldviews. We are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don't meet 100% of the qualifications. If this statement resonates with you, don't be so hard on yourself-apply for the job!
Civil Construction Engineering Internship
At Benesch, our commitment to innovation and collaboration extends beyond our projects. We believe in nurturing talent from the ground up, making it a core part of our values. Whether you're seeking your first internship or ready for the next step in your budding career, Benesch is hiring individuals to join our dynamic teams across the country!
Work alongside Benesch's Construction Engineering professionals who are dedicated to delivering high-quality solutions for infrastructure projects. As a Civil Construction Intern, you will support the inspection and documentation of road, water main, and sewer construction projects. This role offers hands-on field experience, exposure to construction observation, project documentation, and the opportunity to learn directly from experienced engineers and project managers.
Location
This internship is field-based, with opportunities to collaborate on active projects and receive mentorship from Project Engineers and Project Managers in Michigan.
What You Will Need
Pursuing a bachelor's degree in Civil or Construction Engineering from an ABET-accredited university (EIT preferred)
Experience working on field projects a plus
Familiarity with ArcGIS, MicroStation, GeoPak, and/or AutoCAD is desirable
Strong communication and interpersonal skills
Excellent organizational skills with the ability to work efficiently within budgets and schedules
Ability to work effectively both independently and in a team environment
Valid driver's license and good driving record #LI-MM1
Explore the Benefits of Working at Benesch!
At Benesch, we prioritize the health and wellness of our employees, understanding that their well-being is crucial for both personal and professional success. We offer a range of benefits for eligible employees, including insurance, retirement plans, and wellness programs. Our Total Rewards package is designed to support a healthy lifestyle and can be customized to meet the needs of our employees and their families. Click here to learn more about some of the benefits of working at Benesch!
Professional Development
Opportunities for management and leadership development at all levels, including executive coaching and leadership development for Team Leaders, Group Managers, Division Managers, and Executive Leaders
Tuition reimbursement for job-related courses
Ongoing professional development through resources like Red Vector, LinkedIn Learning, technical team meetings, knowledge-sharing training sessions
Personalized training and career development plans with your manager
Funding for training, committee work, professional organization memberships, and licenses/certifications
Support for active participation in professional organizations to foster leadership and community engagement
Retirement Benefits
Access to valuable retirement planning tools, education, and individual meetings with plan advisors at no charge
Potential for Benesch to contribute up to 9% of your gross compensation to your retirement plan (5% profit-sharing contribution to your 401(k) plan, regardless of your own contributions & 80% match on your contributions, up to a maximum company contribution of 4%)
Work/Life Balance
Flexible work schedules and hours, including work-from-home options (dependent on the role)
Generous Paid Time Benefits (PTB) that increase with your career
Immediate use of annual PTB; no accrual needed with the ability to bundle time-off plans for extended vacations or life events
Ten days of paid parental leave for birth, adoption, or foster placement
Employee Engagement
At Benesch, we encourage our team members to extend their impact beyond their core responsibilities. Join our employee resource groups and committees to enhance your work-life balance and contribute to our community-focused initiatives. We support a variety of programs including community service, student scholarships, and matching gift opportunities, reflecting our commitment to a vibrant and diverse workplace.
If you are based in California, we encourage you to read this important information for California residents linked here.
Benesch is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants in all protected groups, including veterans and individuals with disabilities, or other status protected by federal, state, and local laws.
Know your Rights: Workplace Discrimination is Illegal
We will be accepting applications on an ongoing basis until a candidate is found.
Benesch is committed to working with and providing reasonable accommodation to applicants with a physical disability or other impairment.
If you are limited in your ability or are unable to access Benesch's Careers website due to a physical disability or other impairment, you may request a reasonable accommodation by emailing *****************************. This option is only available to those in need of an accommodation due to a disability or other impairment. Please do not use this as an alternative method for general inquiries or status on applications, as you will not receive a response. Reasonable requests will be responded to as soon as possible on a case-by-case basis.
Recruiters or staffing agencies: Benesch is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a Benesch employee without a recent, current, and fully executed agreement on file. Please direct all communications to the HR team at *****************************
Auto-ApplyVirtual Data Collection Coordinator (Work-at-Home)
Work from home job in Marquette, MI
Seeking Motivated Individuals For Data Entry Type Work From Home
Our company is seeking applicants who are motivated to work from home and participate in paid research studies, product testing, opinion polls, online surveys and other remote research gigs which are taking place across the country and locally.
You have two options when it comes to paid research positions: you can either work in person locally, online or choose to do both. This is a great way for you to work from home and earn extra income. We would love to see you apply for a spot while we still have posititions.
Compensation:
Up to $350/hr (for single session studies)
Up to $3,000 (for multi-session studies)
There are many payment options available including PayPal, direct checks, and online virtual gift cards codes.
Opportunities to earn bonuses & rewards.
Responsibilities:
Take part in focus groups, clinical trials, online surveys/studies at home by following written and oral instructions.
Participate in research focus groups.
Each panel receives a complete written study.
If products or services are provided, you must actually use them and give honest feedback.
Requirements:
Recommended to have a working camera on your smart phone or a webcam on your desktop/laptop.
Access to reliable internet connection from home is highly recommended.
You would like to be fully involved in one or more of these topics.
Capacity to understand and follow written and oral instructions.
Must be 16 years of age or older.
Basic English written language.
Basic English spoken language.
A computer, phone or tablet with internet access is required for some tasks.
Quiet working area away from distractions.
Must be able to work independently and get the job done.
Desire to learn skills to work from home successfully.
Requirements:
Recommended to have a working camera on your smart phone or a webcam on your desktop/laptop.
Access to reliable internet connection from home is highly recommended.
You would like to be fully involved in one or more of these topics.
Capacity to understand and follow written and oral instructions.
Must be 16 years of age or older.
Basic English written language.
Basic English spoken language.
A computer, phone or tablet with internet access is required for some tasks.
Quiet working area away from distractions.
Must be able to work independently and get the job done.
Desire to learn skills to work from home successfully.
Job Benefits:
Participation in online and in-person discussions.
If you work remotely, there is no commute.
No minimum hrs. This is a part time job.
Get free samples from our partners and sponsors for your feedback on their products.
Participate in product testing and see products before the public.
Work at Home - Part Time
Anyone looking for part-time, short-term work from home work is welcome to apply. No previous experience is necessary.
*Look out for correspondence from us in your email once you apply here.
New Provider Liaison - Veterans Evaluation Services
Work from home job in Marquette, MI
Description & Requirements Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis. NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations. Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (1) ******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
23.00
Maximum Salary
$
30.30
Easy ApplyField Representative, Insurance Inspections - Marquette, MI
Work from home job in Marquette, MI
As a Verisk Field Representative, you will evaluate commercial business sites for multiple lines of insurance coverage, loss prevention and risk assessment. You will assist insurers in their policy underwriting and pricing decisions through onsite observations and reporting. This is a full-time position where you will use effective planning and organizational skills to schedule and complete commercial business site visits and reports. You'll get to witness an endless variety of properties and business operations through the lens of the insurance carrier.
Responsibilities
As a Verisk Field Representative you will:
schedule and conduct on-site visits and complete appropriate reports for our customers to evaluate risk. Identify different business operations, construction materials, fire protection systems, safety measures and develop recommendations pertaining to safety and loss control.
professionally represent Verisk and our customers via phone, in person and in written correspondence.
execute on our data quality commitment using your eye for detail and communication skills in completing accurate and customer-centric reports.
Benefits:
Fully paid training, mentoring and continuous development.
Company furnished computer hardware, software, and phone.
Fleet vehicle, gas card and maintenance card.
Equipping our team with the specific knowledge and tools needed to deliver excellent products is just one part of setting up our employees for success.
Qualifications
Qualifications:
Bachelor's degree or equivalent related experience; preferred fields of study or experience may include Risk Management and Insurance, Construction Management, Property and Liability Insurance, Safety. Preferred experience may include insurance loss control, underwriting or claims; commercial building construction, compliance or other property inspections; fire safety and industrial safety occupations.
Excellent customer service and verbal and written communication skills. Ability to write concise and informative reports to quality standards.
Strong proficiency with technology, laptops, mobile devices, MS Office suite and mobile applications. Working aptitude for functional math measures of square feet, perimeter, and percentages.
Self-motivated planning and goal setting skills, resulting in effective and consistent work habits. You can efficiently route, schedule, document and conduct site visits for optimal use of time, all with minimal direct supervision.
Record and observe specific details and measurements, gather data, map and travel to and from all sites. Job involves working in various environments and weather conditions; walking, standing, climbing stairs, driving for time periods required to complete work assignments; occasional use of ladders.
Professional designations such as CFPS, CSP, ARM, ALCM, NFPA and/or CPCU are a plus.
The following are required for this role:
Valid driver's license and satisfactory driving record in accordance with company policies. Overnight travel (in and out of state) subject to business needs. Ability to assimilate, learn and apply training material through virtual or in-person classroom, recorded media, and on-the-job field mentoring. Distraction-free remote work environment with available high speed internet connection. Primary residence in the vicinity of the posted city or territory. This is a remote, work from home position that entails onsite property visits within a geographic territory.
#LI-MC1
Auto-ApplySr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Work from home job in Marquette, MI
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy ApplyTier 2 Specialist (CSR Operations)
Work from home job in Marquette, MI
Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC). This is a full-time fully remote position. Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Preferred Skills & Experience
- Active Public Trust clearance
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
19.00
Maximum Salary
$
26.50
Easy ApplyQA Test Manager
Work from home job in Marquette, MI
Description & Requirements We are looking for a skilled QA Test Manager to lead our software quality assurance efforts and ensure the delivery of high-performing, reliable solutions. In this role, you will manage a team of QA engineers and testers, define and implement test strategies, and oversee both manual and automated testing processes. You will collaborate closely with development, product, and operations teams to integrate testing into the software development lifecycle and maintain the highest standards of quality.
***This is a fully remote position with 10% travel. ***
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Accountable to ensure that the test team has full understanding of the business requirements and have the required information to begin initial test preparations.
- Participate in the business requirements reviews and anomaly reporting and tracking through closure.
- Accountable for thorough review and understanding of the business requirements by the test team and the test scenario definition begins.
- Provide guidance and training on the requirements elicitation process to the test team.
- Accountable to ensure that the test team is actively engaged in the analysis phase and fully understands the existing and future solution(s).
- Accountable for the creation of test scenarios that support the solution(s) and that those test scenarios provide adequate product coverage. Accountable for active test team participation in project peer reviews and /or test artifact peer reviews to ensure that test methodologies are followed and the test scenario content supports the scoped changes.
- Work with the PM to plan and prioritize release scope.
- Provide guidance and training on the requirements management and test preparation process to the test team.
- Accountable for thorough test team reviews of requirement changes and accurate updates to the supporting test scenarios based on requirement changes.
- Accountable for the adherence to change management procedures for the test scenarios.
- Accountable for active test team collaboration with the project team to ensure that the design specifications and the test scenarios support each other.
- Accountable for accurate test cases that support the solution(s) and maintain a high level of product coverage.
- Accountable to ensure that the test team is using MMS practices and tools.
- Accountable for a thorough initial review of test cases prior to project stakeholder review.
- Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Accountable for the active test team participation of test artifact peer reviews and processing anomalies to closure.
- Accountable for thorough test readiness reviews.
- Provide guidance and training on the technical design, test scenario, and test case methodology to the test team(s)
- Accountable for active test team participation in project peer reviews to ensure that test artifacts support the scoped changes.
- Accountable for the completion of test artifact peer reviews and finalized test cases for the software defects and enhancements.
- Accountable for completed anomalies.
- Work with the project team to prepare data sets and pre- requisites for the test cases. Accountable for on time data prep and complete pre-requisites.
- Accountable for completed test readiness reviews and completed action items.
- Assign test tasks and execute assigned test cases and log issues and defects.
- Provide test status and escalate issues to management.
- Accountable for complete, detailed, and accurate JIRAs.
- Provide guidance and training on the processes of development practices as related to the test environment, test execution, issue management and status reporting to the test team(s).
- Accountable for effective issue triage sessions to evaluate against existing functionality and determine outcome and priority.
- Accountable for test Team participation with Production Support.
- Provide guidance and training on effective issue management, severity and priority criteria, and test execution to the test team(s).
- Accountable for appropriate level of test resource participation with back end configuration changes or data preparation and any production support activities.
- Provide resource management, environment configuration requests and production support guidelines to the test teams and project teams.
- Accountable for proactive risk and issue identification, communication and tracking.
- Provide guidance and training for risk management, communication and issue tracking to the test team(s).
- Accountable for accurate reporting of test Team capacity, allocation and status to the PM and take action where appropriate.
- Accountable for accurate estimates and actual hours based on the project procedures.
- Accountable for team updates to JIRAs.
- Responsible for accurate requirements traceability throughout the release cycle.
- Provide guidance and training to the test teams on status reporting, total time accounting, estimation model, JIRA maintenance and traceability.
- Accountable for team compliance to the MAXIMUS standards and procedures.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as necessary and assigned.
- Lead, mentor, and grow a team of software testers and QA engineers.
- Allocate resources effectively across projects and manage workload distribution.
- Foster a culture of continuous improvement and collaboration.
- Define and implement comprehensive test plans, test cases, and automation frameworks.
- Oversee manual and automated testing processes to ensure coverage and efficiency.
- Develop and enforce QA standards, best practices, documentation and metrics.
- Collaborate with development, product, and operations teams to integrate testing into the software development lifecycle
Minimum Requirements
- Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required.
- Manages activities of two or more sections or departments.
- Exercises supervision in terms of costs, methods, and staffing.
- In some instances this manager may have subordinate supervisors and/or managers.
- Works on issues where analysis of situations or data requires an in- depth knowledge of organizational objectives.
- Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
- Establishes operational objectives and work plans and delegates assignments to subordinates.
- Senior management reviews objectives to determine success of operation.
- Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
Program Specific Requirements:
- 5+ years of experience in software testing/QA, with at least 3 years in a leadership role - Required
- Strong knowledge of testing methodologies (unit, integration, system, regression, performance) - Required
- Hands-on experience with automation tools (JMeter and others) - Required
- Familiarity with CI/CD pipelines and DevOps practices - Required
- Expertise in Jira, Xray and Jama - Required
- Experience with cloud-based applications and microservices architecture. - Required
- Knowledge of Agile/Scrum methodologies. - Required
- Ability to manage multiple projects simultaneously in a fast-paced environment - Required
#HumanServices #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
160,000.00
Easy ApplyPatient Care Manager and RN Hybrid
Work from home job in Marquette, MI
We are hiring a Patient Care Manager/ RN Hybrid with Home Health experience (IN OFFICE & FIELD) At UP Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here.
As a Patient Care Manager, you can expect:
opportunities to get closer to patients and provide quality support to your patient-facing teams
to be valued and respected by patients and their families
a sense of security, incredible team support, and flexibility for true work-life balance
leadership development opportunities
Our Patient Care Manager role might be a great opportunity if you believe in putting the patient at the center of everything. Apply today!
Responsibilities
The Home Health Patient Care Manager is responsible for the supervision and coordination of clinical services and provides and directs provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and agency policies.
Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team.
Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits.
Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals.
Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders.
Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate.
Education and Experience
* Current RN licensure in state of practice
* Current CPR certification required
* Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation
Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: ***************************
UP Health System Home Care and Hospice - HH a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.
Auto-ApplyWFM Analyst
Work from home job in Marquette, MI
Description & Requirements Maximus is seeking a detail-oriented and experienced WFM Analyst. is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Monitor call volume and staffing data to ensure workers are performing in accordance with established quality and performance standards.
- Research inquiries using various tools, databases, written materials, and the web to provide knowledgeable responses to inquiries.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
20.05
Maximum Salary
$
39.30
Easy ApplyVirtual Sales Representative - Flexible Schedule | Commission Only
Work from home job in Marquette, MI
Job Description
About the Opportunity: We are seeking self-motivated people ready to begin or advance a career in life insurance sales. Whether you have a license or not, we'll support you with training, tools, and mentorship.
What You'll Do:
Work remotely across the U.S.
Call clients who requested info (warm leads only)
Present options from reputable insurance carriers
Provide financial protection and peace of mind for families
Grow into leadership if desired
What We Offer:
Structured training program
Licensing help for unlicensed candidates
Flexible work schedule
Commission-only role with daily carrier pay
Bonus potential
Leads and ongoing mentorship included
Compensation (Commission Only):
Part-Time: $1,500-$3,000/month
Full-Time: $3,000-$7,000+/month
What We're Looking For:
Goal-driven and coachable individuals
Strong communication skills
Independent and self-disciplined
Willing to obtain state license (support available)
Requirements:
Must be 18+ and live in the U.S.
Background check required
Computer, phone, and internet access
⚠️
Your results depend on your effort and consistency. No income is guaranteed.
Apply Today:
If you're ready to take charge of your future, apply today.
Requirements
Requirements:
Must be 18 years or older
U.S. resident (currently hiring in the U.S. only)
Must be able to pass a background check
Willing to obtain a Life & Health insurance license (we help with this)
Comfortable working remotely with internet access
Strong communication skills
Self-motivated and coachable
Benefits
Benefits:
Remote work - work from anywhere
Flexible schedule - set your own hours
No income cap - performance-based pay
Access to warm leads - no cold calling
Daily pay from top-rated insurance carriers
Bonus structure available
Licensing support for new agents
Team mentorship & leadership development
Potential to grow your own agency
Training Coordinator
Work from home job in Marquette, MI
Description & Requirements Maximus is seeking adaptable and detail-oriented Training Coordinators to support virtual training delivery across a variety of contact center programs. In this role, Training Coordinators serve as key operational support for virtual training sessions, monitoring attendance, resolving technical issues, escalating classroom concerns, and assisting learners with system access and navigation challenges. Ideal candidates will be comfortable working in fast-paced virtual environments and using Microsoft Teams to ensure smooth and effective training experiences.
*Position is contingent upon contract award*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Provide real-time support across multiple virtual training sessions, ensuring smooth delivery and learner engagement.
• Troubleshoot technical issues related to audio, connectivity, and platform access.
• Escalate classroom concerns and technical disruptions to appropriate teams for resolution.
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
• Experience supporting virtual training sessions using Microsoft Teams preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
17.83
Maximum Salary
$
29.50
Easy ApplyProject Manager - Strategic Workforce Analytics (Remote)
Work from home job in Marquette, MI
Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics.
The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting.
Essential Duties and Responsibilities:
- Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines.
- Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors.
- Maintain resource management workflows and monitor data quality, applying compliance standards and established processes.
- Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas.
- Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies.
- Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices.
- Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas.
- Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs.
- Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations.
- Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals.
-Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow).
-Partner closely with Solution Architects to get timely insights into future talent demands and capabilities.
-Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
-Project Management or consulting experience.
-Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform.
-Proficiency in data visualization tools and advanced analytics platforms
-Strong understanding of data workflows, integrations, and process automation
-Excellent facilitation, communication, and stakeholder engagement skills
-Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models)
-Stakeholder Management & Change Leadership
-Proven ability to balance strategic thinking with operational execution.
Preferred Experience:
-Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks
-Background with enterprise transformation projects
-Workforce planning/resource management experience
-HR Technology Fluency: RM platforms, HRIS, CRM systems
-Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan)
-PMP certification, Agile/Scrum methodologies is a plus
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,780.00
Maximum Salary
$
122,820.00
Easy ApplySenior Director, Solution Architect (Solution Competitive Estimation)
Work from home job in Marquette, MI
Description & Requirements Maximus is seeking a Senior Director, Solution Architect. The candidate will be a Lead for solution architecture and estimation with a focus in the healthcare managed services domain (public health and clinical health). This role calls for a unique combination of technical skills and experience as the lead solution architect for managed services, software development, IT services, cloud and on-premise infrastructure, data services, and cybersecurity services using both top-down and bottoms-up estimation techniques. The candidate is expected to work across the opportunity lifecycle and own the top-down estimate as a component of price to win and competitive solutioning efforts including supporting Blackhat reviews. The candidate should have deep experience with US Federal proposal processes including competitive reviews, estimation, pricing, and compliance. The candidate must have a can-do attitude and be a go-getter when it comes to innovative approaches to solution estimation.
This is a remote position.
Essential Duties and Responsibilities:
- Responsible for technology solution bid competitive analysis as it relates to how industry competitors approach technical solution pricing, trends in awards (best value vs LPTA), supporting Black Hats at the bid level and market / sector competitive analysis and similar efforts.
- Responsible for RFPs and RFQs review, question / gap assessment, labor category evaluation, top-down estimate development including competitive estimation concepts and initial basis of estimate development.
- Own and drive competitive top-down estimates using techniques such as expert judgement, comparative/analogous estimation, parametric estimation, top-down estimation, wideband delphi, and three-point estimation.
- Coach and mentor teams regarding estimation best practices, cost optimizations, risks impact and quantification, service level agreement impacts, market or seasonal trends, pricing strategies / approaches, and efficiencies.
- Develop and provide presentations and demonstrations high level solution concepts and related estimation models to internal stakeholders
- Provide technical solution review support to include compliance and differentiation: cost competitiveness, technology stack selection, solution architecture, and implementation methodology.
- Ensure the bid services and solutions developed meet all requirements and standards including security, monitoring, performance, and SLAs.
- Review technology solutions to meet applicable requirements and federal standards, leveraging best practices that balance efficiency, effectiveness, and compliance.
- Communicate client opportunity specific architecture guidelines and technical details to technical and non-technical audiences.
- Innovate and articulate competitive cutting-edge cloud solutions approaches
- Stay abreast of leading solution architectures including relevant industry partners (e.g. AWS, MSFT, Google, ServiceNow, Salesforce)
- Participate in opportunity relevant innovation activities by reviewing and generating ideas and collaborating with a diverse, distributed team.
Job-Specific Essential Duties and Responsibilities:
Competitive Analysis, Estimate Development & Review:
- Responsible for technology solution bid competitive analysis - how industry competitors approach technical solution pricing, trends in awards (best value vs LPTA), supporting Black Hats at the bid level, market / sector competitive analysis and similar efforts.
- Responsible for RFPs and RFQs review, question / gap assessment, labor category evaluation, top-down estimate development including competitive estimation concepts and initial basis of estimate development.
- Own and drive competitive top-down estimates using techniques such as Expert Judgement, Comparative/Analogous Estimation, Parametric Estimation, Top-down Estimation, Wideband Delphi, and Three-point Estimation.
- Coach and mentor teams regarding estimation best practices, cost optimizations, risks impact and quantification, service level agreement impacts, market or seasonal trends, pricing strategies / approaches, and efficiencies.
- Develop and provide presentations and demonstrations high level solution concepts and related estimation models to internal stakeholders.
Bid Solution Development & Review:
- Provide technical solution review support to include compliance and differentiation: cost competitiveness, technology stack selection, solution architecture, and implementation methodology.
- Ensure the bid services and solutions developed meet all requirements and standards including security, monitoring, performance, and SLAs.
- Review technology solutions to meet applicable requirements and federal standards, leveraging best practices that balance efficiency, effectiveness, and compliance.
- Communicate client opportunity specific architecture guidelines and technical details to technical and non-technical audiences.
Innovation & Excellence:
- Innovate and articulate competitive cutting-edge cloud solutions approaches
- Stay abreast of leading solution architectures including relevant industry partners (e.g. AWS, MSFT, Google, ServiceNow, Salesforce)
- Participate in opportunity relevant innovation activities by reviewing and generating ideas and collaborating with a diverse, distributed team.
Minimum Requirements
- Bachelor's degree in relevant field of study
-12+ years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Additional years of relevant experience will be considered in lieu of degree. Master's degree is preferred.
- At least 12 years of technical experience in Federal IT including estimation and successful bid development is required.
- Per contract requirements, US Citizenship is required.
- At least 5 years of recent experience directly guiding and mentoring solution development SMEs and providing management of program technical tasks.
- At least 5 years of experience as a solution architect in building complex, resilient and highly scalable application and platform solutions.
- Deep understanding of current federal solution space and federal government initiatives with demonstrated capture, proposal, estimation, and/or bid experience.
- Demonstrated experience leading competitive top-down estimates, BOE development, and driving estimation using techniques such as: Expert Judgement, Comparative/Analogous Estimation, Parametric Estimation, Top-down Estimation, Wideband Delphi, and Three-point Estimation for Managed Services, IT Services, and Software Development opportunities.
- Demonstrated experience with competitive analysis - competitive patterns and pricing approaches, trends in awards (best value vs LPTA).
- Experience supporting Black Hats at the bid level, market / sector analysis and similar capabilities.
- Demonstrated ability to effectively inspire and influence teams and partners in delivering technology enabled business solutions that meet business needs.
- Broad knowledge of software engineering: languages, frameworks, techniques, industry trends, etc.
- Solution awareness through hands on experience with Azure, AWS, Google Cloud or one of the other major Cloud providers.
- Knowledge of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS), Software as a Service (SaaS)
- Proven experience communicating with non-technical business personnel and ability to interact and work in a team environment.
- Ability to independently work as a contributing member in a high-paced and focused team.
- Strong written and verbal communication skills, including presentation skills to senior management both internal and external including SMEs.
- Ability to articulate and explain high-level architectures and design ideas to larger audiences and stakeholders.
- Ability to thrive in a flexible and fast-paced environment across multiple time zones and locations.
Preferred Skills and Qualifications:
- Experience with parametric estimation tools such as Galorath SEER.
- Industry cost estimation certification such as ICEAA.
- Professional experience should include both project management and solution architecture tasks to include designing, implementing and improving federal business solutions.
- Technical professional experience building scalable enterprise applications with high availability and reliability.
- Strong technology affinity and experience, as well as attention to detail and the ability to estimate, design, execute against strategic goals.
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EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
190,000.00
Maximum Salary
$
215,000.00
Easy Apply