Business Operations Manager jobs at IST Management - 10639 jobs

At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr

A leading personal finance company located in California is seeking a Director of User Operations. In this role, you will transform customer support using AI technologies and lead a high-performing team. The ideal candidate has substantial experience in customer operations and automation initiatives, with a focus on driving measurable results in satisfaction and operational efficiency. Remote work flexibility is offered. #J-18808-Ljbffr

A leading financial services firm is seeking an Operational Risk Management Leader in Chicago. This role involves overseeing the risk management framework, leading a high-performance team, and ensuring compliance with operational risk management requirements. Candidates should have a bachelor's degree and substantial operational risk management experience, with strong leadership and analytical skills. The position offers a competitive salary and a robust benefits package including healthcare, retirement plans, and paid parental leave. #J-18808-Ljbffr

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.This outlines a senior leadership position focused on operational risk management (ORM). The primary responsibility is to lead a team in assessing and ensuring the effectiveness of the company's risk and control environment, to ensure operational risks are understood, owned, and managed to risk appetite.**Overall Purpose**Responsible for leading a high-performing team in providing risk management and technical expertise in assessing the overall effectiveness of the company's risk and control environment and ensuring adherence to Operational Risk Management (ORM) Program requirements. This position provides independent oversight and challenge over the operational risks arising from EWS's business activities across multiple levels.**Essential Functions*** Acts as an operational risk subject-matter expert.* Leads a high-performance team by providing exceptional leadership ongoing coaching and performance management.* Builds and maintains relationships with business partners while adhering to the highest ethical standards required for independent risk oversight.* Challenges and guides senior business management and functional leaders in compliance, technology risk, and legal on operational risk matters.* Supervises team members performing operational risk oversight activities, including review, challenge, and validation of issues, risk and control assessments, control reviews, and product and other general risk assessments.* Leverages data analytics and technological capabilities to inform data-drive and fact-based risk analysis to identify emerging risks, process and control improvements, or areas for increased training through the analysis of results.* Develops communications (written and presented) to support findings.* Reports on operational risk profile related to aligned coverage area(s).* Participates and provides input in regulatory exams and inquiries.* Provides operational risk training and guidance.**Minimum Qualifications*** Education and/or experience typically obtained through completion of a bachelor's degree in risk management, Computer Science, Information Systems, Business Administration, Finance, Accounting or related field* Minimum of 12+ years of operational risk management experience, preferably in financial services or other highly regulated industries* Strong understanding of operational risk programs (i.e., RCSA, Risk Events, Issue Management, Key Indicators) and risk domains (e.g., product and service delivery, process management, business disruption, third-party, fraud, and data)* Possesses sound judgment, curiosity, and strong attention to detail and efficiency* Team-oriented with strong interpersonal skills* Proven leader with at least 5 years in a leadership role with direct people responsibility or equivalent project leadership experience* Excellent presentation and communication skills to synthesize and present risk issues clearly and persuasively and respond effectively to senior stakeholders* Ability to drive sustainable change, influence and uphold standards* Background and drug screen**Preferred Qualifications*** Master's degree in a relevant field* Prior financial institution experience* Prior experience in independent risk management conducting risk oversight* Risk management, internal control, or internal audit certification(s)* Additional related education and/or experience preferred**Physical Requirements**Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.The base pay scale for this position in: Chicago, IL in USD per year is: $154,000 - $193,000. New York, NY in USD per year is: $186,000 - $232,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits.Some of the Ways We Prioritize Your Health and Happiness * Healthcare Coverage -Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.* 401(k) Retirement Plan -Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.* Paid Time Off - Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.* 12 weeks of Paid Parental Leave* Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to for the latest. Our team can share more during the interview process! ***.*****CURRENT EMPLOYEES: Apply for open positions via Job Hub in your Workday Account.** for an assistance request.E-Verify***.***## Privacy Notice***Effective:** May 2, 2025*This privacy notice is intended to inform California residents of the personal information we collect, how it's used and disclosed, and the rights you have in regard to such information.Click below for the full privacy notice #J-18808-Ljbffr

A financial technology company in San Francisco is seeking a Customer Success & Growth Manager to enhance AI-driven consumer underwriting solutions. The role involves building strong customer relationships, tracking account health, and guiding the customer journey from onboarding to renewal. Candidates should have 2+ years in high-performance environments with experience managing complex projects. Competitive compensation includes a salary of $150K - $200K plus equity and benefits. #J-18808-Ljbffr

Director, Operational Excellence page is loaded## Director, Operational Excellencelocations: Scottsdale: San Francisco: New York Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ202643Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.**Overall Purpose****Essential Functions*** Helps lead the execution of the organization's process efficiency and optimization initiatives within defined business domains, ensuring alignment with broader enterprise priorities* Conducts and oversees process assessments across assigned functions to identify inefficiencies, redundancies, risks, and opportunities for improvement* Helps lead a small team in guiding delivery of medium- to large-scale process improvement and transformation initiatives* Partners with senior leaders and key stakeholders to translate strategic priorities into actionable process improvement efforts, supporting cross-functional collaboration and effective execution* Partners closely with the Head of Corporate Strategy and the Senior Director of Operational Excellence to execute agreed-upon transformation priorities, ensuring strategic intent is translated into measurable operational outcomes.* Defines, tracks, and analyzes key performance indicators (KPIs) to measure process effectiveness, efficiency gains, and initiative outcomes* Supports the adoption of automation, AI, and digital solutions by identifying use cases, partnering with technology teams, and driving implementation within scope* Prepares clear, data-driven analyses, reports, and recommendations for senior leadership, translating process findings into practical, decision-support insights* Serves as a change champion for assigned initiatives, driving engagement and adoption through effective communication, stakeholder management, and follow-through* Ensures compliance, risk, and scalability considerations are incorporated into process redesigns in collaboration with risk, legal, and control partners**Minimum Qualifications*** Bachelor's degree in business administration, operations management, industrial engineering, or related field* 15 or more years of experience in business process improvement, operations excellence, or management consulting, preferably with at least 3 years in a director or principal-level role. Experience may also be attained through graduate level study* Demonstrated success in leading enterprise-wide transformation initiatives with measurable impact* Deep knowledge of process improvement frameworks (e.g., DMAIC, Lean, Six Sigma, Kaizen)* Strong background in change management and executive stakeholder management* Exceptional communication, influencing, and negotiation skills* Background and drug screen**Preferred Qualifications*** Master's degree or MBA.* Lean Six Sigma Black Belt or Master Black Belt certification.* Experience in Financial Services* Strong data-driven decision-making skills, with proficiency in BI tools and advanced analytics.**Physical Requirements**Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.The base pay scale for this position in: Phoenix, AZ in USD per year is: $154,000 - $193,000. New York, NY/ San Francisco, CA in USD per year is: $186,000 - $232,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits.Some of the Ways We Prioritize Your Health and Happiness * Healthcare Coverage -Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.* 401(k) Retirement Plan -Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.* Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.* 12 weeks of Paid Parental Leave* Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to for the latest. Our team can share more during the interview process!Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.**CURRENT EMPLOYEES: Apply for open positions via Job Hub in your Workday Account.** for an assistance request.E-Verify***.***## Privacy Notice***Effective:** May 2, 2025*This privacy notice is intended to inform California residents of the personal information we collect, how it's used and disclosed, and the rights you have in regard to such information.Click below for the full privacy notice #J-18808-Ljbffr

Shift: Monday - Friday, 7:00am - 4:00pm Role of a Senior Operations Manager for our Materials Recovery Facility Oversees the operations department including day-to-day supervision of Operations Managers and the operations service's function. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Essential Responsibilities: Manages operations of site consistent with established operating plans. Make certain employee's assignments are allocated for efficient and effective operations. Monitors work to ensure safe, efficient, effective, and compliant operations. Ensures all employees are properly trained and licensed (if applicable) to operate and/or maintain all equipment. Ensures policies, procedures, and collective bargaining agreement (as applicable) are followed. Identifies all potential rule infractions and implements corrective actions and/or processes to avoid future infractions. Maintains and generates records of operations and submits reports as directed. Generates and analyzes operational reports and makes recommendations as appropriate. Prepares or assists in preparing budgets and plans for equipment and staffing. May work directly with government/city staff on behalf of the company. Represents the company in community activities. Other duties as assigned Qualifications: Management experience in an industrial, construction, manufacturing, recycling/waste management environment or related industry. Supervisory techniques, resource allocation, planning and budgeting. Principles of personnel training, supervision, motivation, and evaluation. Supervising staff resource allocation, planning, and budgeting. Detailed and varied procedures common to the industry. Technical knowledge of company services and processing equipment. Computer application proficiency, including Microsoft Office suite of applications and using data to inform and set priorities and identify challenges/opportunities. Possession of a high school diploma or GED. Bachelor's degree preferred. Valid Driver's License required Recology Offers: An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include: Paid time off and paid holidays. Health and wellness benefits including medical, dental, and vision. Retirement plans (Employee Stock Ownership Plan, 401(k) with match). Annual wellness incentives. Employee Assistance Program (EAP). Educational assistance. Commuting benefits. Employee referral program. Supplemental Information: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. #J-18808-Ljbffr

A leading insurance technology firm is looking for a VP of Operations to lead its operations team. You will work closely with the CEO and influence organizational growth in a fast-paced startup environment. Ideal candidates should have over 5 years of experience in B2B SaaS, preferably in startups, and possess excellent communication skills. Your role will encompass human resources, finance management, and ensuring legal compliance. Join us and take charge of a rewarding, dynamic position. #J-18808-Ljbffr

Canopy Connect is building the infrastructure that powers best-in‑class insurance experiences. We empower consumers to gain value and convenience from their own data, and we enable businesses to securely and quickly support their customers. We're recruiting a tenacious, quick‑witted, and curious VP of Operations to serve as the founding member of our Operations team. This is a highly‑visible role that will work extensively with our CEO as well as several internal and external counterparts. The successful candidate will have a substantial impact on the organization and serve as Canopy Connect's primary “go‑to” person, on issues both large and small. We're looking for a true generalist who can seamlessly switch between the core competencies listed below. If you're a “Jack of All Trades” looking for a self‑directed, challenging, and highly‑rewarding role in a collegiate environment, let's talk! Core Competencies Human Resources Hiring, onboarding, benefits administration, coordination of team events, managing online employer reputation to attract top talent Finance FP&A, A/R & A/P, drafting investor updates, pricing/packaging construction, liaise with external accounting firm Legal Take ownership of compliance matters, prepare and update legal documents, liaise with external counsel Strategic Design & track OKRs, support partnership development efforts, lead special projects Ad hoc Manage CEO & general company email/mail correspondence, other ops tasks as needed Primary working partners CEO Sales Recruiting (internal) Accounting (external) Legal (external) About you 5+ years professional experience Experience in B2B SaaS, particularly at a product‑led growth org with DTC/SMB and enterprise lines of business (Stripe, Slack, Grammarly, etc.) Experience at a Series A or earlier startup Self‑motivated, resourceful, and comfortable working in nebulous environments with minimal oversight Clear, concise, and confident communicator (both written and verbal) Lifelong learner Extraordinarily organized Bonus points for Experience at a company selling APIs and/or data (vs. a platform) Experience in insurance, payments, banking, FinTech, and/or InsurTech Experience at hypergrowth startup that scaled substantially during your tenure Prior roles in BizOps, Special Projects, or Strategy Prior experience as a founder #J-18808-Ljbffr

A manufacturing improvement organization in Chicago seeks a President to provide strategic leadership and operational management. The ideal candidate will possess at least 15 years of experience, including 5 in senior management within the manufacturing sector. Responsibilities include overseeing daily operations, ensuring customer satisfaction, and nurturing stakeholder relationships. This role requires strong leadership and problem-solving skills, and a commitment to improving services for small and mid-sized manufacturers in Illinois. A Bachelor's degree and an MBA are required. #J-18808-Ljbffr

Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO

Our client is a real estate firm focused on private debt and equity investments. They are seeking a Director of Operations to support non-investment related functions of the business, including but not limited to compliance oversight, employee support, vendor management, and office operations. Responsibilities: Firm Operations Own day-to-day operational management of the firm across all non-investment functions Act as the primary internal point of contact for employees on operational, compliance, and firm matters Partner closely with senior leadership to build, refine, and document scalable processes and procedures Support firm growth while maintaining an efficient, lean operating structure Compliance Oversight Serve as the firm's internal compliance lead and coordinator Manage relationships with external legal and compliance providers Oversee regulatory filings, certifications, and ongoing compliance obligations Maintain compliance systems, policies, and employee attestations Ensure the firm meets regulatory requirements while keeping the program practical and efficient People Operations & HR Manage employee onboarding and offboarding processes Coordinate HR administration, benefits, and employee documentation Serve as a trusted operational resource for team members across both offices Vendor & Office Management Act as the primary liaison for third-party vendors (legal, compliance, technology, benefits, office services) Coordinate vendor diligence, contracts, and renewals Oversee office operations for the two locations Ensure smooth office functionality without requiring a full-time in-office presence Qualifications: 8+ years of experience in operations, compliance, or firm management within real estate investing, private equity, private credit, hedge funds, or related investment platforms Experience supporting compliance programs and working with external compliance and legal providers Strong understanding of operational infrastructure at small-to-mid-sized investment firms Comfortable operating in a hands-on, entrepreneurial environment Highly organized, proactive, and able to manage competing priorities with minimal oversight Strong communication skills and ability to interface with senior leadership, employees, and external partners

A local cafe in New Orleans is seeking a Cafe Manager to oversee daily operations and employee satisfaction. Responsibilities include managing staff, maintaining inventory, ensuring regulatory compliance, and fostering a welcoming atmosphere. The ideal candidate has at least 3 years of management experience, exceptional interpersonal skills, and the ability to lift 50 pounds. This position offers a chance to lead a dynamic team in a friendly environment. #J-18808-Ljbffr

🌟 Director of Revenue Cycle Operations 📍 Los Angeles, CA 90071 (Onsite) 💰 $166,000-$197,000 / year 📝 Contract To Hire | Full-Time | Onsite Are you a hands-on revenue cycle leader who thrives in complex healthcare environments and knows Epic Revenue Cycle inside and out? This is a high-impact opportunity to step into a Director-level role, reporting directly to the CFO, where your expertise will shape strategy, performance, and long-term operational success. This contract-to-hire role offers the chance to prove impact quickly and transition into a permanent leadership position within a mission-driven healthcare organization. 🚀 What You'll Lead You'll provide strategic and operational oversight across the full revenue cycle, including: Professional & facility coding Charge capture and billing Denials prevention, follow-up, and appeals Payment posting and reconciliation Patient billing and customer service support You'll ensure processes are efficient, compliant, and aligned with organizational goals, serving as the primary revenue cycle leader and trusted advisor to executive leadership. 🖥️ Epic Revenue Cycle Expertise You'll act as the Epic Revenue Cycle subject matter expert, driving optimization and performance across: Resolute Professional & Hospital Billing Cadence / Prelude (registration impacts) Charge Review & Claim Edit work queues Reporting, dashboards, and KPIs You'll partner closely with IT, clinical, and operational teams to improve clean claim rates, reduce denials, and accelerate cash collections. 🏥 Payer & Regulatory Leadership (California-Focused) Deep expertise in Medi-Cal (FFS & Managed Care) Strong understanding of commercial payers and workers' compensation Ensure compliance with state and federal billing regulations Lead payer communications, audits, escalations, and denial resolutions 📊 Denials & Performance Management You'll own the denial strategy and performance metrics, including: Days in A/R Denial rates and root-cause trends Clean claim rate Cash collections You'll deliver clear, actionable insights to the CFO and executive leadership. 👥 Team Leadership & Development Lead and mentor a small, high-impact billing team Foster a culture of accountability, collaboration, and growth Provide coaching, performance reviews, and succession planning 🤝 Cross-Functional Collaboration Partner across clinical, patient access, finance, compliance, and IT teams to ensure end-to-end revenue cycle alignment and continuous improvement. ✅ Required Qualifications Bachelor's degree in Healthcare Administration, Finance, Business, or related field 7+ years of progressive healthcare revenue cycle experience Strong hands-on Epic Revenue Cycle experience (required) Deep knowledge of California billing regulations and Medi-Cal Proven leadership across coding, billing, denials, posting, and customer service Excellent analytical, communication, and problem-solving skills ⭐ Preferred (Nice to Have) Consulting experience Epic Revenue Cycle certifications Experience in pediatric, orthopedic, or specialty hospital settings Background in smaller hospital or health system environments 🎯 Why This Role Stands Out Contract-to-hire pathway to long-term leadership Direct visibility and partnership with the CFO High-impact role with autonomy and influence Stable engagement with fast interview feedback (24-48 hours) Opportunity to shape and optimize Epic-driven revenue operations If you're a strategic yet hands-on revenue cycle leader ready to make an immediate impact and grow into a long-term Director role, this is a standout opportunity in the Los Angeles market.

Shift: Monday- Friday, 4:00am - 1:00pm (Must be flexible with schedule) Role: Provides day-to-day supervision of collection services and related operations of all or part of a subsidiary. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Essential Responsibilities: Assures rates are applied accurately, directly or through subordinate supervisors. Continually audits and evaluates standards for collection activities. Applies apartment, commercial, and residential rates to ensure appropriate customer billing. Adjusts routes to ensure that workload and weights are evenly distributed. Observes collection practices on the routes and enforces safety policies and procedures; conducts accident, injury, and workplace investigations. Ensures all employees are properly trained and licensed (if applicable) to operate and/or maintain all equipment. Assists with collection of delinquent accounts, as needed. Ensures compliance with environmental regulations, employee safety standards, other applicable regulations, and corporate policies. Ensures compliance with collective bargaining agreements. Deals with employee representative regarding questions or disputes. Identifies all potential rule infractions and implements corrective actions and/or processes to avoid future infractions. Maintains and generates records of operations and submits reports as directed. Investigates and resolves customer inquiries and complaints not resolved by subordinates. Adjusts rate and billing disputes as necessary. Prepares or assists in preparing budgets and plans for equipment and staffing. Assists General Manager in planning operations. Represents the company in community activities, with public contacts, and Company activities. Other duties as assigned. Qualifications: Possession of a high school diploma or GED. Bachelor's degree preferred. Related management experience in resource recovery and in supervisory capacity. Principles of employee training, supervision, and evaluation. Supervisory techniques, resource allocation, planning and budgeting. Valid Class “B” Commercial Driver's License preferred upon hire or within six months of hire Recology Offers: An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include: Paid time off and paid holidays. Health and wellness benefits including medical, dental, and vision. Retirement plans (Employee Stock Ownership Plan, 401(k) with match). Annual wellness incentives. Employee Assistance Program (EAP). Educational assistance. Commuting benefits. Employee referral program. Supplemental Information: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. #J-18808-Ljbffr

Management position, responsible for developing and executing dining solutions to meet customer needs and tastes.? Oversees and manages dining operations where customers order prepared food from a menu. Job Responsibilities Leverages Aramark's coaching model to engage and develop team members to their fullest potential Ensures individual and team performance meets objectives and client expectations Ensures safety and sanitation standards in all operations Maintains effective client and customer rapport for mutually beneficial business relationships Identifies client needs and communicates operational progress Ensures the completion and maintenance of profit and loss statements Deliver client and company financial targets Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Creates value through efficient operations, appropriate cost controls, and profit management Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensures entire team is trained and able to execute Supervises team regarding production, quality and control Maintains a safe and healthy environment for clients, customers and employees Primarily responsible for food service at an assigned retail food location Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development Ensures that requirements for appropriate sanitation and safety levels in respective areas are met Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases Assists in location forecast and accounting Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards Coordinates activities with other internal departments Interfaces with vendors and key service users within client organization Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations Develops and implements retail services plans to improve service, quality and profitability of service areas Maintain effective working relationships with other departments to provide a unified retail experience for customers ? At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 4 years of experience Requires 1-3 years of experience in a management role? Previous experience in retail required? Requires a bachelor?s degree or equivalent experience Strong communication skills Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.? Must be able to stand for extended periods of time? Ability to demonstrate excellent customer service using Aramark's standard service model Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

Management position, responsible for developing and executing dining solutions to meet customer needs and tastes.? Oversees and manages dining operations where customers order prepared food from a menu. Job Responsibilities Leverages Aramark's coaching model to engage and develop team members to their fullest potential Ensures individual and team performance meets objectives and client expectations Ensures safety and sanitation standards in all operations Maintains effective client and customer rapport for mutually beneficial business relationships Identifies client needs and communicates operational progress Ensures the completion and maintenance of profit and loss statements Deliver client and company financial targets Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Creates value through efficient operations, appropriate cost controls, and profit management Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensures entire team is trained and able to execute Supervises team regarding production, quality and control Maintains a safe and healthy environment for clients, customers and employees Primarily responsible for food service at an assigned retail food location Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development Ensures that requirements for appropriate sanitation and safety levels in respective areas are met Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases Assists in location forecast and accounting Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards Coordinates activities with other internal departments Interfaces with vendors and key service users within client organization Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations Develops and implements retail services plans to improve service, quality and profitability of service areas Maintain effective working relationships with other departments to provide a unified retail experience for customers ? At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 4 years of experience Requires 1-3 years of experience in a management role? Previous experience in retail required? Requires a bachelor?s degree or equivalent experience Strong communication skills Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.? Must be able to stand for extended periods of time? Ability to demonstrate excellent customer service using Aramark's standard service model Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

A leading home remodeling franchise in Chicago seeks a proven General Manager to lead operations and drive profitability. The ideal candidate will have over 5 years of experience in home remodeling or residential services, strong business management skills, and a customer-first approach. This role offers the opportunity to build a franchise from the ground up, ensuring full compliance with franchise systems while fostering a strong team culture and exceptional customer experience. #J-18808-Ljbffr

Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO