Product Designer jobs at J.P. Morgan - 75 jobs

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The team The Design Systems team at SoFi plays a critical role in shaping cohesive, scalable, and delightful product experiences across our financial ecosystem. As a recently established, agile team, we build and maintain Pacific-our foundational design system comprising components, guidelines, patterns, and tooling. Pacific empowers product teams to efficiently design and develop intuitive, accessible experiences, accelerating innovation across SoFi's mobile and web platforms. The role SoFi is seeking a Staff Product Designer to join the Design Systems team. In this role, you'll contribute directly to the evolution and expansion of Pacific, ensuring seamless integration and consistency across our entire product suite. You'll collaborate closely with engineers, researchers, and fellow designers to craft intuitive, scalable design components and experiences. Your work will empower product teams across SoFi, helping deliver cohesive and delightful financial products to our members. SoFi has achieved significant growth and has ambitious plans ahead. To sustain this trajectory, we need exceptional talent-and that begins with you. Responsibilities: * Design, evolve, and scale components, patterns, and design system documentation for Pacific across mobile and web platforms. * Collaborate closely with engineering and research partners to identify and fulfill design system needs and enhancements. * Design components and patterns with UX/UI best practices in mind. * Use design tools effectively to express ideas through concepts, prototypes, and high-fidelity specifications when necessary. * Clearly communicate your design intent through documentation, presentations, and collaborative discussions. * Drive adoption of the Pacific design system, ensuring consistency and scalability throughout SoFi's products. * Educate and guide designers on the SoFi team to use the design system effectively through Pacific Office Hours, Slack support, and documentation. * Support the broader design organization by addressing incoming Pacific requests, including new icons, component enhancements, documentation updates, and general guidance around design system usage. * Support ongoing maintenance and continuous improvement of the design system, proactively identifying opportunities for innovation. Required Experience * 8+ years of experience working in product design, UX, or equivalent education in a related field. * Foundational expertise in visual design best practices-you understand what makes design effective. * A sharp eye for detail-you recognize that small choices have a big impact. * Deep proficiency in Figma, with familiarity in other tools like Adobe Creative Suite. * Strong product intuition combined with a clear design perspective. * Knowledge of mobile (iOS, Android) and responsive web best practices. * Ability to synthesize user research and analytics data into effective, user-centered design solutions. * Collaborative mindset with demonstrated experience working effectively across cross-functional teams (engineering, research, and marketing). * Excellent communication and presentation skills, clearly articulating design concepts, rationales, and advocating for user needs. * Portfolio URL or PDF demonstrating examples of mobile or responsive web product design. Bonus Experience * Previous experience working on a design systems team. * Knowledge and proficiency in motion design and familiarity with tools like Rive or other industry-standard motion tools. * Experience with iconography design, including how to create cohesive icon families, choose appropriate sizes, and ensure accurate export for product use. * Experience working on financial or fintech products. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $144,000.00 - $247,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Job As a Staff Product Designer, it will be your responsibility to imagine the future of personal finance, drive new initiatives, set a high standard for excellence, and collaborate with a multi-disciplinary set of stakeholders. You will communicate, evolve, and execute a strong product design standard that showcases SoFi as a leader in financial innovation. In addition, you'll coordinate with designers from other product areas to align the larger SoFi ecosystem, contributing to short and long-term strategic direction, creating and maintaining high visual standards, and maintaining a strong focus on user needs. Strong craft is a must - with a strong foundation in interaction and visual design, you understand what it takes to digest a complex problem and create simple, usable, and scalable solutions. SoFi has achieved significant growth and has ambitious plans ahead, but to continue this growth, we need great talent. And that starts with you. Responsibilities * Use a design thinking process toward establishing and executing vision for the team initiatives. * Develop user-centered design solutions based on research, member insights, and industry best practices. * Challenge the status quo, push innovation, and inspire people toward a unified outcome. * Work across the entire product life cycle and make an impact at different stages of the product: building vision & strategy, ensuring all the loose ends are tied up when executing, and making sure everything is properly specified for engineering to build. * Collaborate closely with Research, Product Management, and Engineering partners to iterate and drive programs forward. * Collaborate with product designers working on other projects to drive alignment and consistency across the entire user experience. * Create system maps, user flows, prototypes, and page-level specs to communicate design decisions to a variety of stakeholders. * Collaborate with our design systems teams to leverage and improve templates and components. * Prototype user experiences to investigate with stakeholders and end-users and to drive internal alignment. * Contribute toward growing and scaling design best practices across the broader company and within the Design org. * Help mentor more junior designers on the team. Qualifications * 7+ yrs experience working in product design/UX roles. * Experience collaborating with cross-functional partners to define product strategy. * A strong understanding of when and how to use metrics to inform design and measure success. * Experience in using design thinking tools like design sprints to bring together stakeholders and align points of view based on business and user needs. * Strong expertise in standard design tools (i.e., Figma, Adobe Creative Suite). * Expertise in mobile and web UX best practices across iOS, Android, and responsive web. * Strong collaboration skills across cross-functional teams including Research, Product Management, Engineering, and Marketing. * Ability to translate user research, user needs, and product data to make informed design solutions. * Experience presenting work and rationale to senior leadership and advocating for user needs in the context of business and technology drivers. * Experience setting and managing design priorities through planning and execution. * Passion for team building and development of the broader design team culture. Even better * Experience working on personal finance. * A passion for turning complexity into usable, beautiful experiences. * Experience working with remote teams and stakeholders. * Experience working on products in both B2B and B2C companies. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $180,000-$247,500 Payment frequency: Annual This role is also eligible for a bonus, equity and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Job As a Staff Product Designer, it will be your responsibility to imagine the future of personal finance, drive new initiatives, set a high standard for excellence, and collaborate with a multi-disciplinary set of stakeholders. You will communicate, evolve, and execute a strong product design standard that showcases SoFi as a leader in financial innovation. In addition, you'll coordinate with designers from other product areas to align the larger SoFi ecosystem, contributing to short and long-term strategic direction, creating and maintaining high visual standards, and maintaining a strong focus on user needs. Strong craft is a must - with a strong foundation in interaction and visual design, you understand what it takes to digest a complex problem and create simple, usable, and scalable solutions. SoFi has achieved significant growth and has ambitious plans ahead, but to continue this growth, we need great talent. And that starts with you. Responsibilities * Use a design thinking process toward establishing and executing vision for the team initiatives. * Develop user-centered design solutions based on research, member insights, and industry best practices. * Challenge the status quo, push innovation, and inspire people toward a unified outcome. * Work across the entire product life cycle and make an impact at different stages of the product: building vision & strategy, ensuring all the loose ends are tied up when executing, and making sure everything is properly specified for engineering to build. * Collaborate closely with Research, Product Management, and Engineering partners to iterate and drive programs forward. * Collaborate with product designers working on other projects to drive alignment and consistency across the entire user experience. * Create system maps, user flows, prototypes, and page-level specs to communicate design decisions to a variety of stakeholders. * Collaborate with our design systems teams to leverage and improve templates and components. * Prototype user experiences to investigate with stakeholders and end-users and to drive internal alignment. * Contribute toward growing and scaling design best practices across the broader company and within the Design org. * Help mentor more junior designers on the team. Qualifications * 7+ yrs experience working in product design/UX roles. * Experience collaborating with cross-functional partners to define product strategy. * A strong understanding of when and how to use metrics to inform design and measure success. * Experience in using design thinking tools like design sprints to bring together stakeholders and align points of view based on business and user needs. * Strong expertise in standard design tools (i.e., Figma, Adobe Creative Suite). * Expertise in mobile and web UX best practices across iOS, Android, and responsive web. * Strong collaboration skills across cross-functional teams including Research, Product Management, Engineering, and Marketing. * Ability to translate user research, user needs, and product data to make informed design solutions. * Experience presenting work and rationale to senior leadership and advocating for user needs in the context of business and technology drivers. * Experience setting and managing design priorities through planning and execution. * Passion for team building and development of the broader design team culture. Even better * Experience working on personal finance. * A passion for turning complexity into usable, beautiful experiences. * Experience working with remote teams and stakeholders. * Experience working on products in both B2B and B2C companies. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $180,000-$247,500 Payment frequency: Annual This role is also eligible for a bonus, equity and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The team The Design Systems team at SoFi plays a critical role in shaping cohesive, scalable, and delightful product experiences across our financial ecosystem. As a recently established, agile team, we build and maintain Pacific-our foundational design system comprising components, guidelines, patterns, and tooling. Pacific empowers product teams to efficiently design and develop intuitive, accessible experiences, accelerating innovation across SoFi's mobile and web platforms. The role SoFi is seeking a Staff Product Designer to join the Design Systems team. In this role, you'll contribute directly to the evolution and expansion of Pacific, ensuring seamless integration and consistency across our entire product suite. You'll collaborate closely with engineers, researchers, and fellow designers to craft intuitive, scalable design components and experiences. Your work will empower product teams across SoFi, helping deliver cohesive and delightful financial products to our members. SoFi has achieved significant growth and has ambitious plans ahead. To sustain this trajectory, we need exceptional talent-and that begins with you. Responsibilities: * Design, evolve, and scale components, patterns, and design system documentation for Pacific across mobile and web platforms. * Collaborate closely with engineering and research partners to identify and fulfill design system needs and enhancements. * Design components and patterns with UX/UI best practices in mind. * Use design tools effectively to express ideas through concepts, prototypes, and high-fidelity specifications when necessary. * Clearly communicate your design intent through documentation, presentations, and collaborative discussions. * Drive adoption of the Pacific design system, ensuring consistency and scalability throughout SoFi's products. * Educate and guide designers on the SoFi team to use the design system effectively through Pacific Office Hours, Slack support, and documentation. * Support the broader design organization by addressing incoming Pacific requests, including new icons, component enhancements, documentation updates, and general guidance around design system usage. * Support ongoing maintenance and continuous improvement of the design system, proactively identifying opportunities for innovation. Required Experience * 8+ years of experience working in product design, UX, or equivalent education in a related field. * Foundational expertise in visual design best practices-you understand what makes design effective. * A sharp eye for detail-you recognize that small choices have a big impact. * Deep proficiency in Figma, with familiarity in other tools like Adobe Creative Suite. * Strong product intuition combined with a clear design perspective. * Knowledge of mobile (iOS, Android) and responsive web best practices. * Ability to synthesize user research and analytics data into effective, user-centered design solutions. * Collaborative mindset with demonstrated experience working effectively across cross-functional teams (engineering, research, and marketing). * Excellent communication and presentation skills, clearly articulating design concepts, rationales, and advocating for user needs. * Portfolio URL or PDF demonstrating examples of mobile or responsive web product design. Bonus Experience * Previous experience working on a design systems team. * Knowledge and proficiency in motion design and familiarity with tools like Rive or other industry-standard motion tools. * Experience with iconography design, including how to create cohesive icon families, choose appropriate sizes, and ensure accurate export for product use. * Experience working on financial or fintech products. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $144,000.00 - $247,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

It's a new day with a new opportunity at 8am! About the role: We are looking for a Product Designer, AI with a strong engineering and technical prototyping background, driven by a passion for user-centered design, to help us build the future of personalized product experiences. This role focuses on using AI, automation, and customer data to generate dynamic, high fidelity prototypes that reflect each firm's unique workflows and financial patterns. These prototypes will support rapid user testing and help the team validate AI driven product concepts with real-world context. You will combine design system components, Figma assets, structured data, and model behavior into interactive simulations that feel close to the final product. This is a hands-on technical role that sits within Product Design but collaborates deeply with Engineering, Product, and Research. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Build Data-Driven, AI-Powered Prototypes Integrate Figma designs, design system components, and real customer data into functional prototypes that adapt to firm-specific scenarios. Use scripting, lightweight front end development, and AI tools to automate the assembly of personalized prototype variations. Build logic to simulate data flows, predictive insights, and model responses inside prototype environments. Design and Test Personalized AI Features Create experimental prototypes that demonstrate how personalized AI features should behave for different firm types and user roles. Simulate model outputs and contextual intelligence to test flows such as recommendations, financial projections, drafting, or workflow automation. Work with User Research to design tests that capture how users interact with personalized AI driven experiences. Build Internal Tools and Automation Develop internal utilities that automate prototype generation and speed up experimentation cycles. Maintain toolchains that connect design assets, customer data schemas, and AI model behavior. Partner with Engineering to translate prototype workflows into scalable implementation paths. Technical Exploration and R&D Evaluate emerging prototyping frameworks, AI tooling, multimodal design platforms, and generative UI technologies. Identify opportunities to use model outputs, embeddings, or data transformations to improve prototype realism. Guide the team on best practices for testing dynamic, AI-driven product experiences. About you: 4+ years of experience as a front end engineer, creative technologist, prototyper, or similar hybrid role. 2+ years of experience building interactive prototypes or lightweight applications using web technologies such as JavaScript, TypeScript, or React. Strong understanding of user-centered design principles, usability, accessibility, and inclusive design, with the proven ability to apply these to complex, data-driven, and AI-powered product experiences Experience integrating APIs, working with JSON data structures, and manipulating structured datasets. Experience with scripting or automation techniques for connecting design assets, model outputs, and data sources. Working knowledge of Figma and design system concepts such as tokens, components, and variants. Experience using AI tools or LLMs to automate workflows or generate dynamic UI states. Ability to translate Figma direction and product requirements into functional, testable prototype flows. Strong communication skills and an ability to collaborate closely with Product Designers, Engineers, and Researchers. Nice to Have: 6+ years of combined experience across engineering, prototyping, or technical design roles. Experience working in data heavy product domains such as fintech, legal tech, analytics, or enterprise SaaS. Experience with model driven interactions, prompt engineering, embeddings, or simulation of AI behavior in prototype environments. Experience creating internal tools, utilities, or frameworks that support design teams or rapid experimentation workflows. Familiarity with generative UI concepts, multimodal design tools, or research-based prototyping methods. Demonstrated ability to integrate customer data at scale into prototype logic, including transforming or normalizing real-world datasets. Experience running or supporting user testing of AI powered experiences and interpreting research outcomes. Additional Information The annual salary range for this position is $100,000 to $140,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The team The Design Systems team at SoFi plays a critical role in shaping cohesive, scalable, and delightful product experiences across our financial ecosystem. As a recently established, agile team, we build and maintain Pacific-our foundational design system comprising components, guidelines, patterns, and tooling. Pacific empowers product teams to efficiently design and develop intuitive, accessible experiences, accelerating innovation across SoFi's mobile and web platforms. The role SoFi is seeking a Staff Product Designer to join the Design Systems team. In this role, you'll contribute directly to the evolution and expansion of Pacific, ensuring seamless integration and consistency across our entire product suite. You'll collaborate closely with engineers, researchers, and fellow designers to craft intuitive, scalable design components and experiences. Your work will empower product teams across SoFi, helping deliver cohesive and delightful financial products to our members. SoFi has achieved significant growth and has ambitious plans ahead. To sustain this trajectory, we need exceptional talent-and that begins with you. Responsibilities: * Design, evolve, and scale components, patterns, and design system documentation for Pacific across mobile and web platforms. * Collaborate closely with engineering and research partners to identify and fulfill design system needs and enhancements. * Design components and patterns with UX/UI best practices in mind. * Use design tools effectively to express ideas through concepts, prototypes, and high-fidelity specifications when necessary. * Clearly communicate your design intent through documentation, presentations, and collaborative discussions. * Drive adoption of the Pacific design system, ensuring consistency and scalability throughout SoFi's products. * Educate and guide designers on the SoFi team to use the design system effectively through Pacific Office Hours, Slack support, and documentation. * Support the broader design organization by addressing incoming Pacific requests, including new icons, component enhancements, documentation updates, and general guidance around design system usage. * Support ongoing maintenance and continuous improvement of the design system, proactively identifying opportunities for innovation. Required Experience * 8+ years of experience working in product design, UX, or equivalent education in a related field. * Foundational expertise in visual design best practices-you understand what makes design effective. * A sharp eye for detail-you recognize that small choices have a big impact. * Deep proficiency in Figma, with familiarity in other tools like Adobe Creative Suite. * Strong product intuition combined with a clear design perspective. * Knowledge of mobile (iOS, Android) and responsive web best practices. * Ability to synthesize user research and analytics data into effective, user-centered design solutions. * Collaborative mindset with demonstrated experience working effectively across cross-functional teams (engineering, research, and marketing). * Excellent communication and presentation skills, clearly articulating design concepts, rationales, and advocating for user needs. * Portfolio URL or PDF demonstrating examples of mobile or responsive web product design. Bonus Experience * Previous experience working on a design systems team. * Knowledge and proficiency in motion design and familiarity with tools like Rive or other industry-standard motion tools. * Experience with iconography design, including how to create cohesive icon families, choose appropriate sizes, and ensure accurate export for product use. * Experience working on financial or fintech products. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $144,000.00 - $247,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Job As a Staff Product Designer, it will be your responsibility to imagine the future of personal finance, drive new initiatives, set a high standard for excellence, and collaborate with a multi-disciplinary set of stakeholders. You will communicate, evolve, and execute a strong product design standard that showcases SoFi as a leader in financial innovation. In addition, you'll coordinate with designers from other product areas to align the larger SoFi ecosystem, contributing to short and long-term strategic direction, creating and maintaining high visual standards, and maintaining a strong focus on user needs. Strong craft is a must - with a strong foundation in interaction and visual design, you understand what it takes to digest a complex problem and create simple, usable, and scalable solutions. SoFi has achieved significant growth and has ambitious plans ahead, but to continue this growth, we need great talent. And that starts with you. Responsibilities * Use a design thinking process toward establishing and executing vision for the team initiatives. * Develop user-centered design solutions based on research, member insights, and industry best practices. * Challenge the status quo, push innovation, and inspire people toward a unified outcome. * Work across the entire product life cycle and make an impact at different stages of the product: building vision & strategy, ensuring all the loose ends are tied up when executing, and making sure everything is properly specified for engineering to build. * Collaborate closely with Research, Product Management, and Engineering partners to iterate and drive programs forward. * Collaborate with product designers working on other projects to drive alignment and consistency across the entire user experience. * Create system maps, user flows, prototypes, and page-level specs to communicate design decisions to a variety of stakeholders. * Collaborate with our design systems teams to leverage and improve templates and components. * Prototype user experiences to investigate with stakeholders and end-users and to drive internal alignment. * Contribute toward growing and scaling design best practices across the broader company and within the Design org. * Help mentor more junior designers on the team. Qualifications * 7+ yrs experience working in product design/UX roles. * Experience collaborating with cross-functional partners to define product strategy. * A strong understanding of when and how to use metrics to inform design and measure success. * Experience in using design thinking tools like design sprints to bring together stakeholders and align points of view based on business and user needs. * Strong expertise in standard design tools (i.e., Figma, Adobe Creative Suite). * Expertise in mobile and web UX best practices across iOS, Android, and responsive web. * Strong collaboration skills across cross-functional teams including Research, Product Management, Engineering, and Marketing. * Ability to translate user research, user needs, and product data to make informed design solutions. * Experience presenting work and rationale to senior leadership and advocating for user needs in the context of business and technology drivers. * Experience setting and managing design priorities through planning and execution. * Passion for team building and development of the broader design team culture. Even better * Experience working on personal finance. * A passion for turning complexity into usable, beautiful experiences. * Experience working with remote teams and stakeholders. * Experience working on products in both B2B and B2C companies. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $180,000-$247,500 Payment frequency: Annual This role is also eligible for a bonus, equity and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

It's a new day with a new opportunity at 8am! About the role: As a Product Designer at 8am, you will play a central role in shaping how professionals manage and grow their businesses, with an initial focus on experiences supporting accounting and advisory workflows. You will take ownership of meaningful product areas, designing intuitive, trustworthy, and efficient workflows that sit at the core of our fintech and practice management platform. While this role will primarily support product initiatives within the Accountant Vertical, your work will span a broader ecosystem that includes payments, financial operations, and end-to-end business management. You will collaborate closely with designers and partners across adjacent product pillars-such as onboarding, AI-enabled capabilities, and embedded financial services-to ensure cohesive, scalable experiences across the platform. You will work daily with Product Managers, Engineers, User Researchers, Content Designers, and key business stakeholders to uncover problems, define solutions, and deliver user-centered experiences that support complex, real-world workflows. Your design decisions will directly influence product-led growth by improving how users activate, adopt, and succeed within our tools. This role is a strong fit for a curious, proactive designer who enjoys solving complex problems, partnering deeply with cross-functional teammates, and evolving their impact across different product domains over time. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Accelerate Impact and Drive Growth Translate business and product objectives into user-centered solutions that influence key growth metrics such as activation, conversion, retention, and self-serve adoption. Design and iterate on features that support financial operations and business management, including experiences powered by AI or automation. Optimize user journeys to help customers discover, adopt, and realize value from core platform capabilities. Cross-Functional Collaboration Work closely with other designers to align on direction, patterns, and opportunities to elevate experience quality across the platform. Partner with Product Managers, Engineers, User Researchers, Content Designers, and key stakeholders throughout discovery, design, and delivery. Collaborate closely with Engineers by providing clear design intent, prototypes, flows, and specifications to support high-quality implementation. Champion the User Develop a strong understanding of professional user goals, workflows, and pain points through research, customer feedback, and product data. Advocate for accessible, intuitive, and consistent experiences that build trust in financial and operational tools. Ensure user needs are addressed through cohesive end-to-end journeys, even when experiences span multiple product areas or teams. Design with Craft and Systems Thinking Create thoughtful design deliverables across the product lifecycle, including concepts, flows, wireframes, prototypes, and production-ready UI. Contribute to the evolution of our design system, ensuring patterns scale across multiple products and use cases. Maintain a high bar for usability, interaction clarity, visual polish, and overall craft. Operate with Initiative and Influence Take ownership of problem spaces while remaining adaptable to shifting priorities or product focus areas. Communicate design decisions and tradeoffs clearly, balancing user needs with business goals and technical constraints. Contribute ideas and approaches that elevate design quality, product outcomes, and team effectiveness across the organization. About you: Bachelor's degree in Design, HCI, or a related field, or equivalent practical experience. You have 2 to 5 years of product or UX design experience and a strong portfolio showcasing your craft, process, and impact across product flows. Experience designing for complex or data-heavy workflows; experience in fintech, SaaS, or operational tools strongly preferred. Experience contributing to or maintaining a design system. Comfort working within multi-product platforms or ecosystems where ownership boundaries are collaborative rather than isolated. High proficiency in Figma and familiarity with common research and testing methods, including supporting or running usability tests, participating in interviews, synthesizing insights, and using customer feedback or analytics to inform design decisions. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Nice to Have: Experience designing for SaaS, legaltech, or products supporting professional workflows. Familiarity with experimentation frameworks, A/B testing, or data-driven optimization. Experience working with large-scale or multi-product design systems. Exposure to automation or AI-enhanced workflows. Additional Information The annual salary range for this position is $100,000 to $130,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: As a Product Designer at 8am, you will play a central role in shaping how legal, accounting, and other professional firms manage and grow their businesses. You will take ownership of meaningful product areas, designing intuitive, trustworthy, and efficient workflows that sit at the core of our fintech platform. You will collaborate closely with other designers in your product area to ensure clarity, consistency, and craft across the platform. You will work daily with Product Managers, Engineers, User Researchers, Content Designers, and key business stakeholders to uncover problems, define solutions, and deliver user-centered experiences that support complex financial workflows. Your design decisions will directly influence product-led growth by improving how users activate, adopt, and succeed within our tools. This role is a strong fit for a curious, proactive designer who enjoys solving complex problems, partnering deeply with cross-functional teammates, and elevating both design craft and product outcomes. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Accelerate Impact and Drive Growth Translate business and product objectives into user-centered solutions that directly influence growth metrics such as activation, conversion, retention, and self-serve adoption. Design and iterate on features, including those powered by AI or automation, that deliver clear customer value and improve efficiency. Optimize user journeys to help customers discover, adopt, and gain value from key product capabilities. Cross-Functional Collaboration Work closely with other designers to align on direction, patterns, and opportunities to elevate the user experience. Partner with Product Managers, Engineers, User Researchers, Content Designers, and key stakeholders throughout the discovery, design, and development lifecycle. Collaborate closely with Engineers by providing clear design intent, prototypes, flows, and specifications to support accurate, high-quality implementation. Champion the User Develop a strong understanding of user goals, workflows, and pain points through research collaboration, customer feedback, and product data. Advocate for accessible, intuitive, and consistent experiences that build trust in a fintech environment. Ensure that user needs are addressed through cohesive end-to-end journeys that support clarity, efficiency, and confidence across the platform. Design with Craft and Systems Thinking Create thoughtful design deliverables across the product lifecycle, including concepts, user flows, wireframes, prototypes, and production-ready UI. Contribute to the evolution and scaling of our design system, ensuring patterns remain efficient, maintainable, and consistent across teams. Maintain a high bar for visual design, interaction clarity, usability, and polish. Operate with Initiative and Influence Take ownership of your problem spaces and proactively identify opportunities to simplify workflows and improve user outcomes. Communicate design decisions and tradeoffs clearly, balancing user needs with business goals and technical considerations. Seek out innovative approaches and contribute new ideas that elevate both the product and the overall quality of design craft, continuously looking for ways to refine, improve, and push the experience forward. About you: Bachelor's degree in Design, HCI, or a related field, or equivalent practical experience. You have 2 to 5 years of product or UX design experience and a strong portfolio showcasing your craft, process, and impact across product flows. Experience designing for complex or data-heavy workflows; fintech experience strongly preferred. Demonstrated ability to influence product-led growth outcomes, including activation, onboarding, conversion, or retention. Experience contributing to or maintaining a design system. High proficiency in Figma and familiarity with common research and testing methods, including supporting or running usability tests, participating in interviews, synthesizing insights, and using customer feedback or analytics to inform design decisions. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Bonus Points: Experience designing for SaaS, legaltech, or products supporting professional workflows. Familiarity with experimentation frameworks, A/B testing, or data-driven optimization. Experience working with large-scale or multi-product design systems. Exposure to automation or AI-enhanced workflows. Additional Information The annual salary range for this position is $110,000 to $130,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

As the Lead Product Designer, Design Systems, you are responsible for defining, evolving, and scaling our design system to ensure cohesive, accessible, and high-quality experiences across our product ecosystem. This role focuses on being a thought leader and hands-on builder of the foundational components, patterns, and guidelines that empower product teams to move faster while raising the bar for craft, consistency, and brand integrity. As a senior individual contributor and design leader, you will partner with product, engineering, brand, and system leadership to translate system strategy into production-ready solutions. You will raise design standards, bring vision into practice, and mentor others in designing with systems at scale. About the role Lead the evolution of the company's design system, creating a shared set of elements that are flexible across web and mobile platforms. Design and maintain scalable components, tokens, patterns, and system documentation. Partner with engineering to deliver high-quality, performant libraries, tooling, and documentation. Champion accessibility, inclusivity, and localization within the design system. Advocate for high-quality design craft by raising visual and interaction standards across the organization. Enable and educate product teams through documentation, workshops, critiques, and hands-on collaboration. Partner with product, engineering, brand, and marketing teams to encourage adoption and alignment. Mentor designers and influence the broader organization by promoting systems thinking as a core design capability. Continuously identify gaps, inconsistencies, and opportunities to improve the system as products evolve. About you Minimum Qualifications 7+ years of experience in product, visual, or systems design, including significant ownership of design systems. Deep expertise building and scaling design systems in complex, multi-product environments. Strong systems thinking - you see patterns, anticipate edge cases, and design for scale. Hands-on experience designing and maintaining component libraries in tools like Figma and Storybook. You stay up to date and have experience with the latest design system features, tooling and benchmarks, including emerging AI-assisted design and development workflows (e.g., MCP, Code Connect, Figma Make, v0). Strong understanding of accessibility standards (WCAG) and inclusive design principles. Experience collaborating closely with Engineering to deliver production-ready components. Ability to translate complex system requirements into clear, usable patterns and documentation. Excellent communication skills, with the ability to articulate system decisions and influence adoption. Familiarity with front-end technologies and constraints (e.g., CSS, component-based frameworks like React or Angular, and design tokens). What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ****************** . Illinois, Maryland, Minnesota, Massachusetts, Colorado, Cleveland, New York City, New Jersey, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is $151,500.00-$341,000.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.

As a Lead Product Designer, you will be responsible for shaping the visual and interactive elements of our products across various platforms. You will be responsible for collaborating with multiple partners to design user-centric solutions that address real-world problems and enhance the overall user experience. About the role Lead end-to-end design for products, from ideation and conceptualization to detailed UX/UI design, prototyping, and final production Collaborate with cross-functional teams to define product strategy and create intuitive user interfaces Facilitate design critiques and workshops to foster a feedback culture and ensure design quality Own the product design strategy and collaborate closely with product and engineering teams to ensure seamless execution of design vision Work with user researchers to conduct usability testing to inform design decisions and iterate on design solutions based on user feedback and business objectives Develop user flows, wireframes, prototypes and high-fidelity designs to effectively communicate design concepts and solutions Design and refine visual systems and patterns that can scale across platforms and devices (mobile, web, etc.) Create high-fidelity designs and work with developers to ensure a smooth and high-quality implementation of designs Stay up to date on design trends, tools, and industry best practices to ensure that our products maintain a competitive edge in terms of usability and visual appeal Advocate for user-centric design by conducting empathy exercises, leveraging data and user feedback, and delivering an exceptional product experience Contribute to and maintain design systems, ensuring consistency across the company's product portfolio Mentor a team of designers, providing guidance, feedback, and promoting a culture of creativity and collaboration About you Minimum Qualifications 7 years of experience in product design Experience working on consumer-facing products, with a portfolio demonstrating strong design expertise across mobile and web platforms Proficiency in industry-standard design tools Strong understanding of interaction design, visual hierarchy, and typography Ability to translate complex problems into simple, elegant solutions Experience conducting and incorporating user research and usability testing into design iterations Excellent communication and collaboration skills, with the ability to articulate design decisions and advocate for the user experience Familiarity with front-end development concepts Experience working within or contributing to design systems Preferred Qualifications Deep systems-thinking expertise to refine, and manage modular design systems, transforming fragmented patterns into coherent, reusable components that support multi-platform experiences Ability to facilitate collaborative design strategy sessions such as tear-downs, ideation workshops, and stakeholder-friendly alignment meetings to uncover opportunities, validate assumptions, and translate insights into clear, prioritized product roadmaps Independently able to investigate product performance metrics using Amplitude to detect UX/UI pain points, translating quantitative findings into actionable recommendations that shaped design direction and roadmap priorities Experience working with data-driven design and A/B testing to optimize user experiences Understanding of accessibility standards and inclusive design principles Knowledge of motion design or ability to create micro-interactions to enhance user experience Knowledge of design thinking methodologies and agile product development processes What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Headquartered in Detroit, Rocket Loans was established to create the most simple, rocket fast personal loan process. We assembled a top-notch team of individuals combining new, passionate team members with some of the best veterans from Rocket Mortgage to create the most user-friendly lending platform in the world. We have given it our best to create an experience that is best-of-breed in the personal loan industry and commit even more to continuously improving it. At Rocket Loans, you'll build a career that helps you achieve your professional goals while helping clients get the loans they need to reach their financial goals. We're looking for innovators and those unafraid to disrupt the status -quo. With an inclusive culture and opportunities to make a positive impact, we're here to help you foster your career growth. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** . Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is $151,500.00-$341,000.00 . The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here . The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role As a Product Designer, it will be your responsibility to shape the future of personal finance by delivering new features, optimizing our existing products, holding a high standard for excellence and collaborating with a multi-disciplinary set of stakeholders. You'll work on one or more efforts concurrently within a particular product area. Additionally, you'll coordinate with designers and researchers within your product area and related areas to bring the best experiences to life for our members. SoFi has achieved significant growth and has ambitious plans ahead, but to continue this growth we need great talent. And that starts with you. Responsibilities: * Conceptualize, define and design product features from start-to-finish across mobile and web platforms * Collaborate closely with Research, Content Design, Product Management, and Engineering partners to iterate and drive solutions towards member & business outcomes * Develop effective design solutions based on research, member insights, and industry best-practices (across finance and tech) * Present design concepts and clearly communicate design intent through design specs and presentations * Collaborate with other product designers working on other projects to drive alignment and cohesiveness across the entire user experience * Share work early and often for wide visibility and alignment Qualifications * 3+ yrs experience of experience working in product design/UX roles * Strong design point of view and aesthetic * Strong expertise in common design tools (ie. Figma, Adobe Creative Suite, etc) * Expertise in mobile and web UX best practices across iOS, Android and responsive web * Strong collaboration skills across cross-functional teams including product management, engineering and marketing * Ability to translate user research, user needs and product data to make informed design solutions * Track record for delivering end to end solutions from initial concepts to measurable outcomes * Experience presenting work and rationale to leaders and advocating for user needs in the context of business goals and technology requirements * Experience working in a highly collaborative, fast-paced, agile environment using tools like Jira and Confluence * A portfolio URL or PDF to submit with the application with examples of mobile and responsive web product design Even better * Experience working on financial products * Experience working on multi-phased, long-term initiatives Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: 124,000.00 - 186,000.00 Payment frequency: Annual This role is also eligible for a bonus, equity and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role As a Product Designer, it will be your responsibility to shape the future of personal finance by delivering new features, optimizing our existing products, holding a high standard for excellence and collaborating with a multi-disciplinary set of stakeholders. You'll work on one or more efforts concurrently within a particular product area. Additionally, you'll coordinate with designers and researchers within your product area and related areas to bring the best experiences to life for our members. SoFi has achieved significant growth and has ambitious plans ahead, but to continue this growth we need great talent. And that starts with you. Responsibilities: * Conceptualize, define and design product features from start-to-finish across mobile and web platforms * Collaborate closely with Research, Content Design, Product Management, and Engineering partners to iterate and drive solutions towards member & business outcomes * Develop effective design solutions based on research, member insights, and industry best-practices (across finance and tech) * Present design concepts and clearly communicate design intent through design specs and presentations * Collaborate with other product designers working on other projects to drive alignment and cohesiveness across the entire user experience * Share work early and often for wide visibility and alignment Qualifications * 3+ yrs experience of experience working in product design/UX roles * Strong design point of view and aesthetic * Strong expertise in common design tools (ie. Figma, Adobe Creative Suite, etc) * Expertise in mobile and web UX best practices across iOS, Android and responsive web * Strong collaboration skills across cross-functional teams including product management, engineering and marketing * Ability to translate user research, user needs and product data to make informed design solutions * Track record for delivering end to end solutions from initial concepts to measurable outcomes * Experience presenting work and rationale to leaders and advocating for user needs in the context of business goals and technology requirements * Experience working in a highly collaborative, fast-paced, agile environment using tools like Jira and Confluence * A portfolio URL or PDF to submit with the application with examples of mobile and responsive web product design Even better * Experience working on financial products * Experience working on multi-phased, long-term initiatives Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: 124,000.00 - 186,000.00 Payment frequency: Annual This role is also eligible for a bonus, equity and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Who We're Looking For We are seeking someone to design the end-to-end user experience for Pearl's main Dental AI product, ensuring intuitive, effective, and compliant clinical workflows for dental professionals worldwide. Drive complex feature design from research and concept to high-fidelity UI, focusing on the visualization of AI outputs (segmentation, detection, and measurement) on dental radiographs Collaborate closely with Machine Learning Engineers, Product Managers, and clinical experts to translate advanced AI capabilities into a seamless user experience Maintain and scale the company-wide design system What You'll Need to Succeed 5+ years of experience in Product Design, preferably within B2B SaaS, HealthTech, or AI-focused platforms Proven expertise in designing for complex data visualization and clinical workflows Strong portfolio demonstrating shipped enterprise-grade software What We Offer Competitive Benefit and Compensation Offerings Ongoing Training and Development Opportunities Unaccrued, Flexible PTO Remote Work

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts-all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories. Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you'll want to do it again, and we also believe that work should be fun, so that you'll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place-and have fun along the way. Role Description Givebutter is seeking an experienced Senior Product Designer to join our team and play a key role in shaping our product experience. In this position, you'll drive design strategy and execution for major product initiatives, working closely with Product and Engineering leadership to transform complex business requirements into pixel-perfect, elegant, user-centered solutions. You'll be a part of evolving our design language and systems and helping champion design excellence at Givebutter. This is an exciting opportunity to help build a world-class platform that empowers the next generation of changemakers. We want to hear from people who… Have a proven track record of designing for world-class, category-defining products demonstrated through a portfolio showcasing measurable business impact and sophisticated problem-solving 🏆 Balance pixel-perfect execution with strategic thinking and business impact Build strong relationships across departments and influence product direction through design thinking Excel at solving complex product challenges through innovative design approaches Have experience designing for web and native apps with a clear understanding of how to adapt to the unique aspects of each platform Have worked on CRM, contact management, or data-rich B2B products Experience designing products with highly complex workflows, lifecycle, or multi-step tools Thrive in ambiguous environments and can transform high-level business objectives into concrete design solutions Responsibilities Create wireframes, mockups, prototypes within Figma Excellent attention to detail and ability to deliver high-quality, pixel-perfect designs Communicate design ideas written and verbally to engineers, product managers, and other stakeholders Ability to manage stakeholders and communicate across ambiguous projects Assist in mentoring design talent, influence design culture, and create knowledge sharing structures across the organization Leverage AI tools like Cursor, v0.dev, Claude, Figma Make, and ChatGPT, to accelerate product prototyping, align direction, and faster decision making across teams Requirements 6+ years of product design experience, with a proven track record of leading successful product initiatives Strong portfolio demonstrating end-to-end ownership of complex design problems and launched features Advanced proficiency in Figma and modern design tools Expert understanding of UI/UX principles, including accessibility, responsive design, and platform-specific patterns Experience working directly with engineering teams to ensure high-quality implementation Excellent attention to detail and ability to deliver high-quality, pixel-perfect designs Proficient understanding of interaction patterns for both desktop and mobile web applications Excellent stakeholder management and communication skills Track record of using metrics and user research to inform design decisions More about Givebutter Benefits Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts. Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents. Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership. 401k: We offer a 3% 401k match for all eligible employee's. Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays. Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team. Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora. Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology. Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter. Professional Development: We offer learning and development reimbursement opportunities. Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Interview Process Below is a high-level outline of our standard interview process Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. References: We connect with a few folks you've worked closely with to get a better picture of your working style and impact. Offer: If all goes well, we'll move to the offer stage! Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!

Who is Credible? We are a marketplace where users can compare personalized, prequalified rates and quotes from multiple lenders and carriers, for student loans, mortgages, personal loans, and insurance. We're challenging the status quo by giving power to the consumer. We believe in a world where ‘ethical', ‘lending', and ‘insurance' can coexist, so we set out to build innovative platforms that actually work for customers. Our mission is to help people find the best loan or insurance policy possible. We believe researching and buying loans or insurance shouldn't be confusing or complex, so we've focused on simplicity. We've created the only unbiased loan and insurance buying process out there, which makes finding options straightforward and clear. About the Role: Are you passionate about creating user-centered products that help consumers improve their financial well-being? Credible is seeking a talented Product Designer to join our dynamic team. In this role, you will have the opportunity to meaningfully shape the user experience of our products, helping users make more informed decisions about their financial future. The role is full time and compensation will be based on experience. Responsibilities: Own large and small projects for one or more of our product verticals, in partnership with product managers Collaborate with cross-functional teams including product managers, engineers, and marketers to define product requirements and design solutions that meet user needs and business goals Create functional prototypes and high-fidelity designs to communicate design concepts; leverage GenAI, Figma automations, and plugins to explore divergent design directions Leverage user research, usability testing, and data to inform design decisions and validate assumptions Maintain and evolve our design system to ensure consistency and scalability across all products and platforms Continuously apply modern practices (for AI tools, automation, motion, performance, fintech UX patterns) and share learnings with the team Elevate the product brand: raise the visual bar, establish a consistent design language, and partner with Lifecycle Marketing so product UI reflects Credible's voice and mission Education and Experience: Bachelor's degree in Design, Human-Computer Interaction, or related field preferred 3-5 years of experience in product design, preferably for B2C/consumer internet products Strong proficiency with Figma An inspiring portfolio that demonstrates experience driving design projects, contributing to design systems, working through complex user flows, and shipping products that are functional, intuitive and visually compelling Experience applying user research methodologies and product data/analytics to inform design decisions Excellent communication and collaboration skills with the ability to present and defend design decisions Experience working closely and effectively with product managers, engineers and other cross-functional teams in a collaborative environment Ability to thrive in a fast-paced, agile environment Pursuant to state and local pay disclosure requirements, the pay ranges for this role, with final offer amount dependent on education, skills, experience, and location, are listed below. This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. View more details about Credible Benefits For high cost of labor markets such as but not limited to New York City and San Francisco:$111,600-$144,000 USDFor all other US locations:$93,000-$120,000 USDWhy work at Credible? We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance. We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

JobID: 210703574 JobSchedule: Full time JobShift: Base Pay/Salary: Las Vegas,NV $25.12-$34.62 Transform the travel experience as a Luxury Travel Advisor at Chase Travel, where your commitment to personalized service and industry expertise will make a lasting impact. Be part of a diverse, collaborative team focused on growth and opportunity, and deliver the highest standards of excellence to our valued clients. As a Reserve Travel Designer within Chase Travel, you will have the opportunity to leverage your expertise in luxury travel to deliver exceptional customer service. You will collaborate with customers to understand their needs and preferences, advising on destinations, transportation, travel dates, accommodations, and more. Your role will involve creating seamless end-to-end itineraries and ensuring a high-touch experience for our discerning clients. Join us in a dynamic and collaborative environment where your passion for travel and commitment to service excellence will promote success and career growth. You will deliver exceptional customer service, drive key customer experience metrics, meet and/or exceed deadlines and expectations, and maximize opportunities to drive bookings through service. You will have deep expertise in travel and lifestyle servicing or the luxury/hospitality industry, with a proven track record of providing white-glove service to discerning customers. Job responsibilities * Research, design, and book tours, cruises, travel packages, and customized travel programs, creating seamless end-to-end itineraries. * Collaborate with customers to understand needs and preferences, advising on destinations, transportation, travel dates, accommodations, costs, and benefits. * Drive customer experience metrics (NPS/OSAT, booking conversion, service quality) by delivering exceptional service in every interaction. * Offer comprehensive travel solutions to ensure each travel component is thoughtfully integrated for a seamless experience. * Utilize Chase Travel tools and platforms to manage reservations, flights, ground transportation, and payment collection efficiently. * Engage with team members, colleagues, and suppliers to stay current on travel trends and destinations, enhancing confidence in recommendations. * Coordinate with support groups to deliver a personalized, high-touch customer experience. * Maintain accurate documentation of all customer interactions and data in required tools. * Ensure commitments and deadlines are met by following up and following through to meet service level agreements (SLAs). * Advise customers proactively on travel options, benefits, and costs to maximize satisfaction and value. * Integrate service excellence into every customer engagement, consistently exceeding expectations. Required qualifications, capabilities, and skills * 5+ years of experience as a Travel Advisor, Agent, or Consultant, specializing in luxury travel. * Deep understanding of the luxury travel market and high-end client expectations. * Exceptional phone, written, and consultative customer service skills with a focus on white-glove service. * Demonstrate Chase Travel Servicing values: Confident, Observant, Responsible, Exceptional. * Positive, professional, and collaborative spirit with curiosity and passion for travel. * Strong organizational skills, keen attention to detail, and ability to multi-task and resolve problems. * Impeccable listening skills, willingness to learn, and ability to work independently and within a team. * Build effective relationships within the team and across colleagues. * Understand, prioritize, and manage multiple complex customer needs and requests with strong time management. * Deliver creative, comprehensive vacation itineraries that drive customer value. * Lead through transformation with a strong growth mindset and passion for career development.

Transform the travel experience as a Luxury Travel Advisor at Chase Travel, where your commitment to personalized service and industry expertise will make a lasting impact. Be part of a diverse, collaborative team focused on growth and opportunity, and deliver the highest standards of excellence to our valued clients. As a Reserve Travel Designer within Chase Travel, you will have the opportunity to leverage your expertise in luxury travel to deliver exceptional customer service. You will collaborate with customers to understand their needs and preferences, advising on destinations, transportation, travel dates, accommodations, and more. Your role will involve creating seamless end-to-end itineraries and ensuring a high-touch experience for our discerning clients. Join us in a dynamic and collaborative environment where your passion for travel and commitment to service excellence will promote success and career growth. You will deliver exceptional customer service, drive key customer experience metrics, meet and/or exceed deadlines and expectations, and maximize opportunities to drive bookings through service. You will have deep expertise in travel and lifestyle servicing or the luxury/hospitality industry, with a proven track record of providing white-glove service to discerning customers. **Job responsibilities** + Research, design, and book tours, cruises, travel packages, and customized travel programs, creating seamless end-to-end itineraries. + Collaborate with customers to understand needs and preferences, advising on destinations, transportation, travel dates, accommodations, costs, and benefits. + Drive customer experience metrics (NPS/OSAT, booking conversion, service quality) by delivering exceptional service in every interaction. + Offer comprehensive travel solutions to ensure each travel component is thoughtfully integrated for a seamless experience. + Utilize Chase Travel tools and platforms to manage reservations, flights, ground transportation, and payment collection efficiently. + Engage with team members, colleagues, and suppliers to stay current on travel trends and destinations, enhancing confidence in recommendations. + Coordinate with support groups to deliver a personalized, high-touch customer experience. + Maintain accurate documentation of all customer interactions and data in required tools. + Ensure commitments and deadlines are met by following up and following through to meet service level agreements (SLAs). + Advise customers proactively on travel options, benefits, and costs to maximize satisfaction and value. + Integrate service excellence into every customer engagement, consistently exceeding expectations. **Required qualifications, capabilities, and skills** + 5+ years of experience as a Travel Advisor, Agent, or Consultant, specializing in luxury travel. + Deep understanding of the luxury travel market and high-end client expectations. + Exceptional phone, written, and consultative customer service skills with a focus on white-glove service. + Demonstrate Chase Travel Servicing values: Confident, Observant, Responsible, Exceptional. + Positive, professional, and collaborative spirit with curiosity and passion for travel. + Strong organizational skills, keen attention to detail, and ability to multi-task and resolve problems. + Impeccable listening skills, willingness to learn, and ability to work independently and within a team. + Build effective relationships within the team and across colleagues. + Understand, prioritize, and manage multiple complex customer needs and requests with strong time management. + Deliver creative, comprehensive vacation itineraries that drive customer value. + Lead through transformation with a strong growth mindset and passion for career development. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Las Vegas,NV $25.12 - $34.62 / hour

Transform the travel experience as a Luxury Travel Advisor at Chase Travel, where your commitment to personalized service and industry expertise will make a lasting impact. Be part of a diverse, collaborative team focused on growth and opportunity, and deliver the highest standards of excellence to our valued clients. As a Reserve Travel Designer within Chase Travel, you will have the opportunity to leverage your expertise in luxury travel to deliver exceptional customer service. You will collaborate with customers to understand their needs and preferences, advising on destinations, transportation, travel dates, accommodations, and more. Your role will involve creating seamless end-to-end itineraries and ensuring a high-touch experience for our discerning clients. Join us in a dynamic and collaborative environment where your passion for travel and commitment to service excellence will promote success and career growth. You will deliver exceptional customer service, drive key customer experience metrics, meet and/or exceed deadlines and expectations, and maximize opportunities to drive bookings through service. You will have deep expertise in travel and lifestyle servicing or the luxury/hospitality industry, with a proven track record of providing white-glove service to discerning customers. Job responsibilities Research, design, and book tours, cruises, travel packages, and customized travel programs, creating seamless end-to-end itineraries. Collaborate with customers to understand needs and preferences, advising on destinations, transportation, travel dates, accommodations, costs, and benefits. Drive customer experience metrics (NPS/OSAT, booking conversion, service quality) by delivering exceptional service in every interaction. Offer comprehensive travel solutions to ensure each travel component is thoughtfully integrated for a seamless experience. Utilize Chase Travel tools and platforms to manage reservations, flights, ground transportation, and payment collection efficiently. Engage with team members, colleagues, and suppliers to stay current on travel trends and destinations, enhancing confidence in recommendations. Coordinate with support groups to deliver a personalized, high-touch customer experience. Maintain accurate documentation of all customer interactions and data in required tools. Ensure commitments and deadlines are met by following up and following through to meet service level agreements (SLAs). Advise customers proactively on travel options, benefits, and costs to maximize satisfaction and value. Integrate service excellence into every customer engagement, consistently exceeding expectations. Required qualifications, capabilities, and skills 5+ years of experience as a Travel Advisor, Agent, or Consultant, specializing in luxury travel. Deep understanding of the luxury travel market and high-end client expectations. Exceptional phone, written, and consultative customer service skills with a focus on white-glove service. Demonstrate Chase Travel Servicing values: Confident, Observant, Responsible, Exceptional. Positive, professional, and collaborative spirit with curiosity and passion for travel. Strong organizational skills, keen attention to detail, and ability to multi-task and resolve problems. Impeccable listening skills, willingness to learn, and ability to work independently and within a team. Build effective relationships within the team and across colleagues. Understand, prioritize, and manage multiple complex customer needs and requests with strong time management. Deliver creative, comprehensive vacation itineraries that drive customer value. Lead through transformation with a strong growth mindset and passion for career development. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Base Pay/Salary Las Vegas,NV $25.12 - $34.62 / hour