Account Representative jobs at John Little – State Farm Agent - 619 jobs

(DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM) We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Requirements Excellent communication skills Basic computer knowledge Work ethics Outgoing, fun & energetic with an upbeat personality Accountability and coachability Time management skills Pass a criminal background check Benefits (after 90 days) Paid weekly ($70,000 - $75,000 1st year average) Bonuses Health Insurance Reimbursement Life Insurance Retirement Plan Requirements: Computer Cell phone (unlimited long distance calling) Access to Wifi Powered by JazzHR

(DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM) We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Requirements Excellent communication skills Basic computer knowledge Work ethics Outgoing, fun & energetic with an upbeat personality Accountability and coachability Time management skills Pass a criminal background check Benefits (after 90 days) Paid weekly ($70,000 - $75,000 1st year average) Bonuses Health Insurance Reimbursement Life Insurance Retirement Plan Requirements: Computer Cell phone (unlimited long distance calling) Access to Wifi Powered by JazzHR

About the job Sales Representative We are proud to be the only 100% union-labeled supplemental benefits company in the world, serving over 40,000 unions and associations across North America and beyond. For more than 60 years, we've specialized in providing both supplemental and permanent benefits to hardworking families who need them most. Position Overview: Were looking for motivated individuals to join our remote team as Benefits Representatives. You'll be working with pre-qualified union members who have requested information, guiding them through their benefits options in a consultative and educational manner. Daily Responsibilities: Make and receive inbound/outbound calls Schedule and conduct virtual appointments Present benefits packages to union members who requested them Complete and submit necessary client documentation Maintain accurate records and follow quality control standards Participate in ongoing training and leadership development programs What Were Looking For: Strong verbal communication and interpersonal skills Friendly, professional, and positive attitude Customer service or sales experience is a plus, but not required Tech-savvy with basic computer proficiency Ability to work well with diverse teams and individuals Legally authorized to work in the U.S. or Canada Team-oriented and motivated to grow professionally What We Offer: Full benefits after probationary period 100% remote work work from anywhere Flexible scheduling ideal for those seeking work-life balance Weekly pay with performance-based monthly bonuses Incentive trips earn all-expenses-paid travel for you and a guest to locations like the Bahamas, Cancun, Las Vegas, and more Leadership opportunities fast-track promotions available for top performers If you're passionate about helping others, eager to grow, and ready to join a mission-driven organization that truly makes a difference apply today!

JOB TITLE: Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits CLASSIFICATION: Non-Exempt LANGUAGE REQUIREMENT: Bilingual English and Spanish COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience COMPANY OVERVIEW: Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines. Our teams support clients through direct service, accountability, and clear communication. Our culture emphasizes ownership, collaboration, and trust. We offer a comprehensive benefits package: 401k with employer match Medical, dental, vision, life, and disability insurance Paid Time Off Paid holidays Paid sick leave Professional development opportunities Flexible work arrangements JOB SUMMARY: The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries. You operate in a high-volume, member-facing environment. You resolve routine issues and escalate complex matters following defined guidelines. Your work supports a consistent member experience and reduces service interruptions for Account Management teams. DUTIES/RESPONSIBILITIES: Employee and Member Support Serve as the primary contact for benefit inquiries via phone and email Explain coverage, eligibility, and benefit usage in clear terms Guide members through carrier portals, mobile applications, and ID card access Support employees during open enrollment Provide bilingual support in English and Spanish Routine Benefits and Claims Support Process ID card requests and replacements Confirm provider network participation Respond to basic claim status inquiries Verify eligibility and enrollment changes Add or remove dependents Provide prescription refill guidance Address standard open enrollment questions Issue Identification and Escalation Identify issues requiring escalation Route cases to Account Management per internal guidelines Ensure complete documentation prior to escalation Maintain ownership until successful handoff is confirmed Documentation and Collaboration Document all interactions and outcomes in the CRM system Track open items through resolution Partner with Account Managers and Advocacy teams Identify recurring issues and share trends with leadership EDUCATION & EXPERIENCE: Required Skills & Qualifications · One to three years of experience in employee benefits, insurance · Bilingual English and Spanish · Clear written and verbal communication skills · Ability to manage high call and email volume · Strong organization and follow-through · Professional and composed in time-sensitive situations Preferred Qualifications · Experience in an employee benefits brokerage or consulting environment · Knowledge of health and welfare benefit plans · Experience with CRM or benefits administration platforms · Working knowledge of Outlook, Word, and Excel Measures of Success Timely resolution of routine member issues Clear and complete escalation documentation Positive member experience feedback Reduced disruption to Account Management workflows

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. Responsibilities Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. Qualifications At least 3+ years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed.

Insurance Analytics Specialist (Actuary)- Technology Ris... San Francisco, California, United States of America Insurance Analytics Specialist (Actuary)- Technology Ris... San Francisco, California, United States of America At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update . A few of the reasons Associates love working at Lockton include: Opportunities for growth and advancement, including paid training and professional development 12-week paid parental leave A huge emphasis on community involvement Frequent athletic and wellness events Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary! We seek an experienced Insurance Analytics Specialist/Actuary to join our team. In this role, you will be part of an engaging and dynamic brokering team building insurance products that uses creative analytics solutions to advocate for our clients. You will also serve as the daily liaison between our account team and our internal analytics partners, ensuring data completeness and quality, as well as managing workflow and work quality. The ideal candidate will have a strong foundation in insurance analytics, a solid understanding of fundamental insurance concepts, and the ability to transform complex data into actionable insights. Key Responsibilities Advanced Analytics for Bespoke Analysis • Perform sophisticated analytical research on specialized insurance topics, including innovative initiatives in autonomy and actuarial research • Design and implement analytical models to evaluate risk factors, pricing implications, and coverage considerations for specialized insurance scenarios • Translate complex insurance data into meaningful insights that drive strategic decision-making • Develop data visualization tools to communicate analytical findings to stakeholders at various levels effectively • Research industry trends and emerging risks to provide proactive recommendations on underwriting approaches • Support internal analytics initiatives by applying statistical techniques to uncover patterns and relationships within insurance data Data Review and Workload Management with our internal Analytics partners • Serve as the primary liaison between our team and internal analytics partners, anticipating their data requirements and questions • Conduct comprehensive data validation checks to ensure completeness and accuracy • Identify and resolve data discrepancies or missing elements independently • Develop and implement standardized data preparation procedures to ensure efficient workload management, streamline the review process, and minimize delays Qualifications Required Qualifications • Bachelor's degree in Analytics, Statistics, Actuarial Science, Finance, Economics, Insurance, or related field • At least 4-6 years of experience in insurance analytics, data analysis, or a related role within the insurance industry • Demonstrated understanding of fundamental insurance concepts, including supply/demand dynamics, loss components, and their interrelationships • Proficiency in data analysis tools such as Excel, SQL, and Python • Experience with data quality assurance processes and validation methodologies • Strong analytical skills with the ability to interpret complex datasets and identify meaningful patterns Preferred Qualifications • Insurance industry certifications such as ACAS, CPCU, or ARM • Experience working with claims data, policy information, and underwriting systems • Background in predictive modeling or machine learning applications in insurance • Knowledge of the forefront of technology innovations and related insurance implications • Experience with data visualization tools like Tableau or Power BI Skills and Competencies • Exceptional attention to detail and commitment to data accuracy and integrity • Strong critical thinking and problem-solving abilities to address complex analytical challenges • Collaborate effectively across internal teams and external partners by understanding diverse stakeholder priorities and delivering solutions that align technical requirements with organizational objectives • Excellent communication skills to adapt communication approaches and translate technical findings into business insights • Self-motivation and the ability to work independently while managing multiple priorities • Collaborative mindset with the ability to work effectively with cross-functional teams • Advanced knowledge of insurance industry terminology, products, and regulatory considerations Working Conditions This full-time position primarily operates in an office environment. The role may require occasional travel to meet with partners or attend industry events. Some flexibility in work scheduling may be necessary to meet project deadlines. Equal Opportunity Statement Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what's right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing. Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees. Manage Consent Preferences Always Active #J-18808-Ljbffr

Join a dynamic financial operations team supporting legal professionals and their clients. This role centers on managing client financial interactions, with a focus on invoicing, digital billing platforms, and payment tracking. Key Responsibilities Prepare and submit client invoices, including digital formats, ensuring precision and timeliness Oversee billing workflows, monitor deadlines, and provide status updates on outstanding accounts Review and interpret custom billing agreements with a critical eye for detail Serve as a point of contact for internal stakeholders, resolving process-related issues and supporting system enhancements Collaborate directly with designated legal professionals to manage account lifecycles-from initial setup through payment coordination and account reconciliation Candidate Profile At least 2 years of experience in billing within a legal or consulting environment Familiarity with enterprise financial platforms (e.g., Elite 3E, Aderant, eBillingHub) Exposure to international billing practices and currency variations is advantageous Strong analytical skills for interpreting financial data and billing trends Exceptional accuracy and ability to follow complex instructions Professional communication skills across all organizational levels The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions. We are seeking a full time Associate Account Manager, Logistics Insurance to join the Roanoke Insurance Group division to be a hybrid employee in our New York, NY office reporting to the Regional Product Manager, Logistics Insurance. Job Profile * Assist prospects and customers with securing quotes for cargo and cargo related liability insurance * Create and maintain positive relationships with customers and carriers * Provide service to company's sales staff and clients, including proposals, special quotes, binders, certificates of insurance and CoverageDock referrals * Contribute to insurance marketing, servicing, and strategic consulting efforts with current clients in the logistics industry, representing Roanoke in the highest professional manner * Verify insurance company billings/discrepancy reports as required * Assist in the production of new business and handle existing accounts as required * Responsible for coordinating the initial renewal effort for assigned cargo and liability policies Job Requirements * Bachelor's degree preferred or equivalent work experience * P&C Producer's License in domicile state preferred, but not required at start of employment * Excellent customer service skills to explain and provide our products in a prompt and accurate fashion * Above average math skills to work with numbers and percentages * Ability to work effectively and independently in a virtual environment * Strong analytical skills and ability to make decisions, problem solve and think on your feet * Proficiency with written and oral communication; ability to provide information in a clear, concise manner with an appropriate level of detail, empathy and professionalism * Strong organizational skills to maintain documentation in an orderly and accurate manner * Ability to build relationships and work as part of a team in a positive and professional manner * Experience in standard office programs (Windows, Word, Excel) and strong aptitude working with Agency Management system and other proprietary software MRSGM N.A. is open to considering candidates in numerous locations, including New York, NY. The salary range posted below applies to the Company's New York, NY location. The base salary range anticipated for this position is $55,000 to $80,000. In addition, the Company makes available a variety of benefits to employees, including health insurance coverage, life and disability insurance, 401k match, paid holidays, sick time, and paid vacation. The salary estimate displayed represents the typical salary range for candidates hired in this position in New York, NY. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. About Us MRSGM N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees. SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence. RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains. Benefits We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including: * Generous healthcare plans * Voluntary dental & vision plans * 401(k) plan * Flexible spending plans * Health Savings Accounts (HSA) * Paid time off * Paid holidays * Tuition reimbursement * Short/long term disability * Paid Parental Leave * Employee Assistance Program (EAP) * Employee Wellbeing Program * Community involvement * Life insurance At MRSGM N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we're committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves. We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants requiring employer sponsorship of a visa will not be considered for this position. California applicants, please review our CA Privacy Statement at: career-opportunities/ Apply Now Save job

$1000 Sign-On Bonus for External Candidates This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do.Or, the opposite, not being able to get the answers.At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives.If you're fluent in English and Japanese, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Customer Service Representative is responsible for handling all incoming Billing, Eligibility, benefits, claims, appeals and grievances calls, chat, e-mails and serving as the primary point of contact for departmental inquiries. This role provides expertise and customer service support to members, customers, and / or international providers through direct phone - based interactions, resolving a wide range of inquiries. This position is full time (40 hours / week). Employees must be willing to work any shift in a 24 / 7 department, including weekends, holidays, and occasional overtime based on business needs. We provide 12 weeks of paid training, which is mandatory (no PTO during this period). The hours during training will be 8:00am - 4:30 pm EST from Monday - Friday. After training is complete, your assigned shift will remain fixed. Training will be conducted virtually from your home. Primary Responsibilities: Ensures quality customer service for internal and external customers Responds to incoming customer service requests, both verbal and written (calls, emails, chats) Places outgoing phone calls to complete follow - up on customer service requests as necessary Identifies and assesses customers' needs quickly and accurately Solves problems systematically, using sound business judgment Partners with other billing and eligibility department representatives to resolve complex customer service inquiries Monitors delegated customer service issues to ensure timely and accurate resolution Applies appropriate communication techniques when responding to customers, particularly in stressful situations Informs and educates new customers regarding billing / invoicing set up and billing / payment procedures Addresses special (ad - hoc) projects as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 1+ years of customer service experience with analyzing and solving customer problems 1+ years of experience with Windows personal computer applications which includes the ability to learn new and complex computer system applications Bilingual fluency in English and Japanese Must be willing to work any shift in a 24 / 7 department, including the flexibility to work weekends, holidays, and occasional overtime based on business needs Preferred Qualifications: 2+ years of customer service experience in a call center environment Experience in the healthcare industry Telecommuting Requirements: Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL, or fiber internet service with upload and download speeds suitable for the role and approved by operations. Minimum speed standard is 20mbps download / 5mbps upload. Wireless service such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.) Soft Skills: Comfortable with communicating via email, chat, and phone calls to provide support and resolve inquiries Understanding customer concerns accurately and responding appropriately Using sound judgment to resolve issues systematically *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RED

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. The Billing & Collections Commission Coordinator is responsible for managing and resolving commission-related discrepancies, processing financial adjustments, and maintaining accurate records of agent debit balances and commission payments. This role requires strong analytical skills, attention to detail, and effective communication with internal departments and external agencies. JOB DESCRIPTION: Shift: 8 AM - 4:15 PM ET Key Responsibilities: * Manually transcribe data into spreadsheets due to formatting incompatibility. * Perform itemized reviews to determine if balances increased, decreased, or were resolved through payment or activity. * Classify items as new or old and confirm if balances are over 90 days past due. * Track collection efforts and update spreadsheets throughout the month. * Analyze items requiring additional work or follow-up actions. * Review commission chargebacks for reversing legal commissions. * Submit PME requests to purge or release commissions. * Research policies with commissions owed to CNA. * Respond to escalated inquiries from the Call Center and other business areas. * Contact agencies to obtain updated or corrected bank information for reissuing commission payments. * Address missing or incomplete Direct Bill Commission enrollment forms. * Recruit agencies for paperless/email notification options. * Consolidate producer codes into unified statements. * Update agency address changes and maintain accurate records in Agent Center. * Submit requests for stop payments, reissues, and credit transfers. * Follow up on undeliverable checks and obtain updated mailing addresses. Required Skills & Competencies: * Proficiency in Microsoft Excel (including formulas, sorting/filtering, and pivot tables). * Analytical Thinking: Ability to interpret financial data and identify discrepancies. * Attention to Detail: High accuracy in manual data entry and reconciliation. * Problem Solving: Skilled in resolving commission issues and handling escalations. * Communication: Clear and professional interaction with agencies and internal departments. * Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment. * Customer Service: Strong relationship management and follow-up skills. * Adaptability: Responsive to changing priorities and ad hoc requests. * Collaboration: Works effectively across departments and with external partners. Education & Qualifications * High school diploma or equivalent required; associate or bachelor's degree in Business, Finance, Accounting, or related field preferred. * 2-4 years of experience in billing, collections, commissions processing, or financial operations. * Experience working in insurance, financial services, or a corporate operations environment preferred. * Familiarity with commission structures, agent billing, and reconciliation processes. #LI-DM1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding. This is a hybrid role working partially in-office (Sandy, UT) and partially from home. What you do: Evaluate existing broker, customer and rep needs and make recommendations. Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability. Identify and resolve escalated issues and communicate to all stakeholders. Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce. Communicate with brokers and customers effectively on account information. Be available to answer telephone calls as needed from brokers and customers. Research service needs and problems, find innovative solutions, and communicate follow-up. Interact and encourage members of a team to find a solution to client issues. Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked. Partner with internal departments to find solutions to difficult case issues. Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities. What you bring: Bachelor's Degree or equivalent Business, Communication, or related field experience required. 2 years of related experience required. Health insurance license required (or must obtain within 3 months of employment). Willingness to travel up to 5% of the time. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: 401(k) Retirement Plan with company match and quarterly contribution Tuition Reimbursement and Assistance Incentive Program Bonuses Competitive Pay For your time: Flexible Hybrid work Thrive Days - Personal time off Paid time off (PTO) For your health and well-being: Health Benefits: Medical, Dental, Vision Health Savings Account (HSA) with employer contribution Well-being programs with financial rewards Employee assistance program (EAP) For your professional growth: Professional development programs Leadership development programs Employee resource groups StrengthsFinder Program For your community: Matching donations program Paid volunteer time- 8 hours per month For your family: Generous paid maternity leave and paternity leave Fertility, surrogacy and adoption assistance Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. This position follows established policies and procedures to process a multitude of transactions for Government line of business including but not limited to: demographic updates, notification letters, enrollments, disenrollments, reinstatements, and plan changes. Essential Responsibilities: Process daily returned mail, making any related changes in EAM & Facets contacting the member if needed, and resending documents or processing as required by CMS. Manually create and send Out of Area letters to members who may have moved out of the service area. Research, make changes, and/or complete any Call Tracks regarding enrollment/membership in Facets. Respond to any inquires received via phone calls, e-mails, etc, researching or providing info needed or making any necessary changes to member files as needed for the Government line of business. Add or correct member data in our pharmacy vendor database. Process all Medicare membership enrollment, plan changes, facilitated enrollments and reinstatements. Review the daily EAM Validation report and make corrections as necessary. Process all Medicare membership cancellation of enrollments, cancellation of disenrollment's and death notifications. Process the CMS Enrollment Data Verification monthly audit for address and enrollment updates. Answer Queue Customer Service calls for Medicaid/Medicare members regarding eligibility. Submit miscellaneous transactions to CMS daily as needed. Respond to insurance verification requests for Medicare members. Perform scanning and key wording of ROI's/POA's in to Onbase for the Government line of business. Load ROI/POA documentation in to Facets. Work the monthly P2P report for Accounts Payable Download CMS applications, upload electronic applications in to EAM, save applications and perform indexing of applications in onbase. Process all Medicare COB. Send COB letters to members, update Facets and the COB database and submit member information backs to ECRS. Supporting Responsibilities: Follow company and department policies. Meet department and company performance and attendance expectations. Provide backup support for other members of the enrollment team. Ability to judge severity of problems and the need to escalate to peers and/or management. Support and participate in continuous improvement initiatives. Maintain professional, service oriented relationships. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. Work Experience: Minimum 2 years of administrative experience with at least 1 year in health insurance billing or related healthcare experience required. Demonstrated ability to work efficiently and effectively with a high attention to detail. Education, Certificates, Licenses: High School Diploma or equivalent required. Knowledge: Ability to understand and interpret Federal and Oregon State laws and contract provisions. Proficiency in Microsoft Applications. Demonstrated organizational and time management skills. Requires keyboarding and 10-key skills. Experience with problem solving and ability to read system reports. Competencies: Building Customer Loyalty Building Strategic Work Relationships Contributing to Team Success Planning and Organizing Continuous Improvement Adaptability Building Trust Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel expected less than 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $32,311.65 - $51,698.64Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. This position follows established policies and procedures to process a multitude of transactions for Government line of business including but not limited to: demographic updates, notification letters, enrollments, disenrollments, reinstatements, and plan changes. Essential Responsibilities: Process daily returned mail, making any related changes in EAM & Facets contacting the member if needed, and resending documents or processing as required by CMS. Manually create and send Out of Area letters to members who may have moved out of the service area. Research, make changes, and/or complete any Call Tracks regarding enrollment/membership in Facets. Respond to any inquires received via phone calls, e-mails, etc, researching or providing info needed or making any necessary changes to member files as needed for the Government line of business. Add or correct member data in our pharmacy vendor database. Process all Medicare membership enrollment, plan changes, facilitated enrollments and reinstatements. Review the daily EAM Validation report and make corrections as necessary. Process all Medicare membership cancellation of enrollments, cancellation of disenrollment's and death notifications. Process the CMS Enrollment Data Verification monthly audit for address and enrollment updates. Answer Queue Customer Service calls for Medicaid/Medicare members regarding eligibility. Submit miscellaneous transactions to CMS daily as needed. Respond to insurance verification requests for Medicare members. Perform scanning and key wording of ROI's/POA's in to Onbase for the Government line of business. Load ROI/POA documentation in to Facets. Work the monthly P2P report for Accounts Payable Download CMS applications, upload electronic applications in to EAM, save applications and perform indexing of applications in onbase. Process all Medicare COB. Send COB letters to members, update Facets and the COB database and submit member information backs to ECRS. Supporting Responsibilities: Follow company and department policies. Meet department and company performance and attendance expectations. Provide backup support for other members of the enrollment team. Ability to judge severity of problems and the need to escalate to peers and/or management. Support and participate in continuous improvement initiatives. Maintain professional, service oriented relationships. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. Work Experience: Minimum 2 years of administrative experience with at least 1 year in health insurance billing or related healthcare experience required. Demonstrated ability to work efficiently and effectively with a high attention to detail. Education, Certificates, Licenses: High School Diploma or equivalent required. Knowledge: Ability to understand and interpret Federal and Oregon State laws and contract provisions. Proficiency in Microsoft Applications. Demonstrated organizational and time management skills. Requires keyboarding and 10-key skills. Experience with problem solving and ability to read system reports. Competencies: Building Customer Loyalty Building Strategic Work Relationships Contributing to Team Success Planning and Organizing Continuous Improvement Adaptability Building Trust Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel expected less than 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $32,311.65 - $51,698.64Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under technical direction assigns cases and provides technical expertise to legal collection staff including guidance and setting collection strategies for the most complex accounts with the highest financial exposures. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Serves as technical expert to the legal collections staff providing guidance on collection strategies and evaluations. * Evaluates most complex cases and establishes collection strategies. * Assigns cases to collection agencies and/or attorneys as required. * Responsible for trial preparation, witness preparation, mediation, negotiation and settlement of collection actions. * Evaluates case exposures, cost benefit analysis, and determines best practices or strategy to resolve matter including negotiated settlement, write-off, revision, and premium re-audits. * Initiates action to resolve matter in manner that is in the best interest of CNA including using assigned write-off authority and settlement authority. * Maintains detailed file activity documentation through closure of collection efforts. * Ensures accounts are reconciled between collection central and source ledger processing systems. * Trains and mentors collection and accounting staff in the legal collections area. Reporting Relationship Manager or above Skills, Knowledge and Abilities * In-depth knowledge of legal collections methods, systems and related interfaces and claims systems and claims reports. * Strong understanding of accounting principles and procedures and cash flow concepts, collateral arrangements, and finance agreements. * Strong understanding of the insurance industry and property casualty products for large commercial clients. * Excellent communication, negotiating and influencing skills needed to deal effectively with high profile individuals often regarding sensitive collection issues. * Ability to mentor others and foster teamwork. * Strong analytical and problem-solving skills. * Knowledge of computer applications, including Microsoft Office Suite and other business related software. Education and Experience * College degree or equivalent experience. * Typically a minimum of seven years related experience in collections #LI-Hybrid #LI-DM1 In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia. Responsibilities Complete all charge entry duties as assigned on a daily basis according to productivity requirements. Back-up and assist other billing department staff as required. Examining documents for missing information and ensuring documents are accurate. Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes. Extracting relevant information from patient records. Liaising with physicians and other parties to clarify information. Performing chart audits. Advising and training physicians and staff on medical coding. Ensuring compliance with medical coding policies and guidelines. Support credentialing process. Performs other duties as assigned. Knowledge, Skills, and Abilities Knowledge of medical terminology. Ability to work autonomously and as part of a team. Ability to communicate effectively in both oral and written form. Ability to understand and follow instructions. Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility Ability to provide quality customer service to patients, families, vendors, and other team members Requirements Medical Billing/Collections experience required. Credentialing experience preferred. Experience working with Electronic Medical Records (EMR) - Athena is a plus! High school diploma or equivalent required. Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.

Job DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia. Responsibilities Complete all charge entry duties as assigned on a daily basis according to productivity requirements. Back-up and assist other billing department staff as required. Examining documents for missing information and ensuring documents are accurate. Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes. Extracting relevant information from patient records. Liaising with physicians and other parties to clarify information. Performing chart audits. Advising and training physicians and staff on medical coding. Ensuring compliance with medical coding policies and guidelines. Support credentialing process. Performs other duties as assigned. Knowledge, Skills, and Abilities Knowledge of medical terminology. Ability to work autonomously and as part of a team. Ability to communicate effectively in both oral and written form. Ability to understand and follow instructions. Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility Ability to provide quality customer service to patients, families, vendors, and other team members Requirements Medical Billing/Collections experience required. Credentialing experience preferred. Experience working with Electronic Medical Records (EMR) - Athena is a plus! High school diploma or equivalent required. Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.

Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia. Responsibilities Complete all charge entry duties as assigned on a daily basis according to productivity requirements. Back-up and assist other billing department staff as required. Examining documents for missing information and ensuring documents are accurate. Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes. Extracting relevant information from patient records. Liaising with physicians and other parties to clarify information. Performing chart audits. Advising and training physicians and staff on medical coding. Ensuring compliance with medical coding policies and guidelines. Support credentialing process. Performs other duties as assigned. Knowledge, Skills, and Abilities Knowledge of medical terminology. Ability to work autonomously and as part of a team. Ability to communicate effectively in both oral and written form. Ability to understand and follow instructions. Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility Ability to provide quality customer service to patients, families, vendors, and other team members Requirements Medical Billing/Collections experience required. Credentialing experience preferred. Experience working with Electronic Medical Records (EMR) - Athena is a plus! High school diploma or equivalent required. Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.

Purpose of Position: Send written correspondence and communicate with clients via phone to obtain, review and process enrollment materials for participants of CaliforniaChoice. Essential Functions: Expert knowledge of all MPC Enrollment Rep I duties. Demonstrate knowledge of Correspondence duties as determined by department assessment as well as the following: • Understand company policies and procedures as they apply to CaliforniaChoice plans. • Responsible for the review and processing of the following forms including but not limited to: Employee Applications Change Request Forms Employee Termination Forms Web Based Forms • Identify and obtain missing/incomplete information on forms based on guidelines and standard operating procedures. • Follow the department Pending Item process • Compose clear and concise written correspondence (i.e. pending item requests, denials, confirmations, memos, letters, etc.). • Place outbound calls to obtain missing/incomplete information on forms. • Maintain working knowledge of all products and systems used for job function (i.e. Pegasus, doc-link, SharePoint, etc.) • Enter appropriate comments in a clear and succinct manner into Pegasus and/or Doc-Link. • Meet department standards for quality and quantity of work. • Maintain department and team standards for turnaround times. Adhere to all PHI (Personal Health Information) guidelines • Assist with departmental training needs as needed • Other duties as assigned by the Leadership Team • On-site regular attendance and punctuality are essential functions of the job. Qualifications Requirements: • Customer Service and Phone Etiquette experience a must. • Strong communication skills (written, grammatical and verbal) required. • Ability to interact and communicate effectively with all levels of employees and customers. • Must have strong attention to detail. • Strong analytical skills and problem solving skills. • Ability to perform in a fast-paced, deadline-oriented work environment. • Excellent customer service and organizational skills. • Able to build/gain commitment and overcome resistance to change. • Ability to retain large quantities of information. • Accurately type a minimum of 50 WPM. • Proficient with Microsoft Office software (Access, Word, Excel, PowerPoint, Visio, Publisher, SharePoint, Outlook), web based technology. • Must be highly motivated, have ability to take initiative, be accountable, have excellent interpersonal, and service oriented skills. • Knowledge of the healthcare industry a plus. Experience Requirements: 3+ years of office and/or customer service experience required and at least one year of data entry experience. Educational Requirements: High school diploma or equivalent. Physical Requirements: This position is required to sit 95% or the time. Must be able to walk, utilize stairs, bend stoop and lift up to 30lbs. Close vision required. Must be able to perform this job for the entire work day, daily. Working environment is stable and noise level is moderate. High School/GED or better.

Job Description Entry-Level Account Representative - First Family Insurance Make a Difference in People's Lives At First Family Insurance, we help individuals, self-employed professionals, and small business owners find affordable health and life insurance solutions tailored to their needs. With the increasing demand for comprehensive benefits, our Entry-Level Account Representatives play a vital role in guiding clients toward financial security and peace of mind. As a part of our team, you'll be empowered to make a lasting impact by providing trusted advice and personalized insurance solutions. We are a diverse, unified team that values commitment, integrity, and service excellence. Career Benefits: ✔ Fast-Track Career Advancement (Promotion opportunities in less than a year) ✔ Comprehensive Training Program (No prior experience required - we'll train you!) ✔ Diverse Product Portfolio (Health, life, and supplemental insurance solutions) ✔ Industry-Leading Compensation & Rewards ✔ Long-Term Wealth-Building Potential ✔ Performance-Based Incentives & Growth Bonuses ✔ Ongoing Coaching & Mentorship from Industry Leaders ✔ Supportive, Family-Oriented Work Culture Unparalleled Training & Support: At First Family Insurance, we invest in your success. Our responsive team of industry experts ensures that every Account Representative has the tools, resources, and leadership backing they need to thrive. From classroom sessions to hands-on training, you'll learn proven strategies from top-performing professionals, gaining the skills necessary to grow your career and make a meaningful difference. What We Look For: ✔ Coachable & Team-Oriented Attitude ✔ Passion for Helping Others ✔ Strong Communication & Interpersonal Skills ✔ Commitment to Excellence & Integrity ✔ Self-Motivated & Goal-Driven Mindset ✔ Basic Computer & Internet Skills ✔ Local Candidates Preferred If you're ready to build a rewarding career in a supportive, high-energy environment, apply today and take the first step toward a brighter future with First Family Insurance! ????