Senior Officer jobs at JPMorgan Chase & Co. - 136 jobs
Card Fraud Strategy - Senior Associate
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210683990 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $103,550.00-$172,000.00 Bring your expertise to JPMorganChase. As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts.
Job responsibilities
* Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency
* Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
* Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
* Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations
* Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
* Stay on top of the industry trends and adopt industry best practices
* Drive concise and effective oral and written communications with internal and external partners at different levels
Required qualifications, capabilities, and skills
* MS degree and 2+ years (or BS degree and 4+ years) of experience in risk management/data analytics.
* Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
* Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions
* Strong knowledge of SAS, SQL, Python and MS Office required
* Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
* Strong process management and project management skills with the ability to drive capability development.
* Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders
* Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality
Preferred qualifications, capabilities, and skills
* Relevant fraud experience preferred
* Product management experience is a plus
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$103.6k-172k yearly Auto-Apply 60d+ ago
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AI Designer, Senior Associate
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210687937 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $80,750.00-$135,000.00; Chicago,IL $76,000.00-$130,000.00; San Francisco,CA $80,750.00-$135,000.00
Unleash your creativity at the intersection of art and technology! As our AI Designer, you'll pioneer innovative visual solutions using advanced AI tools, transforming ideas into captivating visual experiences. Join us to shape the future of design and make a lasting impact in the creative industry.
As the AI Designer on the Creative Brand team, you will craft striking images, graphics, and videos for a range of projects using the latest AI tools, shaping everything from branded content to internal campaigns. By customizing AI models and collaborating with post-production teams, you ensure our visuals are both innovative and on-brand. Your expertise keeps us ahead of creative trends, driving excellence and inspiring our team to push boundaries-making your work vital to our agency's creative impact and growth.
Job responsibilities
* Create visually compelling images, graphics, and designs for advertising, branded content, brand guidelines, templates, and internal projects using advanced AI tools.
* Produce engaging video content with platforms like Adobe Firefly, Runway ML, Sora, Veo, and other generative technologies.
* Design mood boards, concept frames, photography, and prototypes with generative AI for presentations and pitches.
* Customize and optimize AI models to achieve specific visual styles and align with brand guidelines.
* Work with post-production and VFX teams to integrate AI-generated elements into multimedia deliverables.
* Manage timelines and deliverables, ensuring quality, consistency, and creative excellence.
* Stay ahead of generative AI trends, tools, and research, and share your expertise through internal training and documentation.
Required qualifications, capabilities and skills:
* Portfolio showcasing innovative AI-driven visual design.
* 5+ years in video production, leading creative ideas, or digital content creation - with at least 1+ year delivering AI-generated content for commercial use.
* Experience in a creative agency, production studio, or similar environment.
* Strong foundation in photography, film, visual arts, or related fields.
* Proficient in multiple AI generation platforms such as Adobe Firefly, Nano Banana, Veo3, Runway, etc.
* Skilled in model training for product or branded imagery.
* Excellent collaboration and communication skills.
* Passion for creative innovation and visual exploration.
* Detail-oriented with a strong design sensibility.
Preferred qualifications, capabilities and skills:
* Proficient in additional AI generation platforms and workflows (Stable Diffusion, Midjourney, ComfyUI, etc.).
* Familiarity with fashion, luxury, or high-end brand aesthetics is a plus.
* Experience with AI model training, customization, or deployment.
$80.8k-135k yearly Auto-Apply 60d+ ago
Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote)
Capital One Financial Corporation 4.7
Richmond, VA jobs
Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital Ones new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company th Lead, Delivery, Associate, Concierge, City, Customer Experience, Banking, Business Services
$74k-93k yearly est. 2d ago
Senior Agency Closing Officer (Remote-Eligible)
Capital One 4.7
Columbus, OH jobs
The Senior Agency Closing Officer will have a keen understanding of Agency requirements as it relates to closing loans, and a good understanding of crossover relationships between Originations, Underwriting, Closing, Servicing and Asset Management. Responsible to operate with autonomy and limited supervision in performing activities related to overseeing and managing the operational aspects of Fannie Mae and Freddie Mac multifamily mortgage loan closings. Able to analyze issues and process information for sound decision making. Must be able to handle the pressure of a busy mortgage finance company and independently meet strict corporate and GSE regulatory deadlines while maintaining a high quality of service. Must have superior customer service skills, be detail oriented and self‐motivated.
**Responsibilities:**
+ Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement.
+ Guide deal team (Analyst and Coordinator) through transaction specific matters for timely and accurate completion.
+ Advanced communication skills to express thoughts on complex matters to ensure an accurate understanding is received resulting in positive collaboration.
+ Send clearly stated written requests or clear and concise verbal communications with customers, attorneys and other third parties to obtain additional information as needed.
+ Independently comprehend and assess new information received regarding investor and underwriting guidelines, and able to offer input as to handling of such information company policies, processing procedures, etc.
+ Independently troubleshoot inconsistent information to ensure accurate information is utilized.
+ Ability to independently analyze complex information in order to perform real estate tax and insurance escrow analysis for closing.
+ Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements.
+ Collaborate closely with Underwriting and Legal to work through transaction specific issues and be able to independently think through and offer solutions when problems arise.
+ Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind, etc.)
+ Meticulous with work product review to spot incorrect information in work product.
+ Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations
+ Verify underwriting and funding conditions are signed off prior to settlement.
+ Confirm loan information in all bank and GSE delivery systems/portals are accurate.
+ Review and work with closing counsel in the preparation and delivery of closing documents.
+ Review final settlement statement and Disbursement Ledger for accuracy and compliance, including the verification of seller and lender credits, funds on deposit, and payoff of debt (if applicable).
+ Follow up with closing/escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns.
+ Meet established productivity levels and turnaround times as set by Manager and be able to effectively communicate reasoning when expectations need to be revised.
+ Sharp understanding of Agency requirements and Closing process to ensure a high level of Quality Control.
**Basic Qualifications:**
+ Bachelor's degree or Military experience
+ At least 4 years of Agency Commercial Mortgage Loan Closing experience
**Preferred Qualifications:**
+ 5+ years of Agency Commercial Mortgage Loan Closing experience
+ 5+ years of Salesforce experience
**_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._**
**\#CommOps**
**_Capital One is open to hiring a Remote Employee for this opportunity._**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $149,000 - $170,000 for Agency Loan Admin Supervisor II
McLean, VA: $163,900 - $187,100 for Agency Loan Admin Supervisor II
New York, NY: $178,800 - $204,100 for Agency Loan Admin Supervisor II
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$67k-95k yearly est. 6d ago
Senior Agency Closing Officer (Remote-Eligible)
Capital One 4.7
McLean, VA jobs
The Senior Agency Closing Officer will have a keen understanding of Agency requirements as it relates to closing loans, and a good understanding of crossover relationships between Originations, Underwriting, Closing, Servicing and Asset Management. Responsible to operate with autonomy and limited supervision in performing activities related to overseeing and managing the operational aspects of Fannie Mae and Freddie Mac multifamily mortgage loan closings. Able to analyze issues and process information for sound decision making. Must be able to handle the pressure of a busy mortgage finance company and independently meet strict corporate and GSE regulatory deadlines while maintaining a high quality of service. Must have superior customer service skills, be detail oriented and self‐motivated.
Responsibilities:
Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement.
Guide deal team (Analyst and Coordinator) through transaction specific matters for timely and accurate completion.
Advanced communication skills to express thoughts on complex matters to ensure an accurate understanding is received resulting in positive collaboration.
Send clearly stated written requests or clear and concise verbal communications with customers, attorneys and other third parties to obtain additional information as needed.
Independently comprehend and assess new information received regarding investor and underwriting guidelines, and able to offer input as to handling of such information company policies, processing procedures, etc.
Independently troubleshoot inconsistent information to ensure accurate information is utilized.
Ability to independently analyze complex information in order to perform real estate tax and insurance escrow analysis for closing.
Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements.
Collaborate closely with Underwriting and Legal to work through transaction specific issues and be able to independently think through and offer solutions when problems arise.
Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind, etc.)
Meticulous with work product review to spot incorrect information in work product.
Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations
Verify underwriting and funding conditions are signed off prior to settlement.
Confirm loan information in all bank and GSE delivery systems/portals are accurate.
Review and work with closing counsel in the preparation and delivery of closing documents.
Review final settlement statement and Disbursement Ledger for accuracy and compliance, including the verification of seller and lender credits, funds on deposit, and payoff of debt (if applicable).
Follow up with closing/escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns.
Meet established productivity levels and turnaround times as set by Manager and be able to effectively communicate reasoning when expectations need to be revised.
Sharp understanding of Agency requirements and Closing process to ensure a high level of Quality Control.
Basic Qualifications:
Bachelor's degree or Military experience
At least 4 years of Agency Commercial Mortgage Loan Closing experience
Preferred Qualifications:
5+ years of Agency Commercial Mortgage Loan Closing experience
5+ years of Salesforce experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
#CommOps
Capital One is open to hiring a Remote Employee for this opportunity.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $149,000 - $170,000 for Agency Loan Admin Supervisor II
McLean, VA: $163,900 - $187,100 for Agency Loan Admin Supervisor II
New York, NY: $178,800 - $204,100 for Agency Loan Admin Supervisor II
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
American Express is on a mission to provide the world's best customer experience every day. Rooted in this vision is the work of the Technology Risk & Information Security organization, empowering the company to deliver superior service through trust, security, and safety. Our culture is centered around passion, curiosity, and courage, enabling you to innovate and evolve a Fortune 100 company. You can help us achieve this mission! Are you ready to protect one of the most admired brands from today's, and tomorrow's advanced threats?
American Express seeks to recruit a passionate, and experienced security analyst for its security operations & incident response team. This is a hands-on, technical role performing incident response activity ranging from pre-incident (preparation), active incident, to post incident. You will be a key technical resource in conducting investigations, performing analysis, identifying TTPs, building the attack narrative, and taking response actions. You are a motivated professional that will assist with people, processes, and technology that empowers the team to investigate sophisticated threats. This role requires critical thinking, innovative problem solving, leading analysis, and effective communications.
**Responsibilities**
+ Perform triage and analysis for cyber security events across multiple platforms using data across diverse sources (e.g., firewalls, EDR, IDS/IPS, identity, application logs).
+ Recognize attacker tactics, techniques, and procedures as well as Indicators of Compromise (IOCs) / Indicators of Attack (IOAs) that can be applied to current and future investigations.
+ Investigate and respond to cyber security incidents, supporting all stages of the incident lifecycle including identification, containment, eradication, and recovery efforts.
+ Contribute to team projects, process improvement, and development of new capabilities.
+ Curate a world class security operations and incident response team with a relentless focus on innovation and continuous improvement.
+ Assess and develop incident response best practices to help mature the overall security operations of the organization.
+ Make recommendations for improving enterprise risk posture based on individual research and technical expertise.
+ Stay current on industry trends, attack techniques, mitigation techniques, and security technologies.
+ Produce high-quality written and verbal reports, recommendations, and actions.
**Minimum Qualifications**
+ 1-3 years of experience in information security
+ Solid foundation of network and application protocols and concepts (tcp, ip, dns, http, dhcp, etc).
+ Experience with various network and/or host-based security tools to detect and respond to security events.
+ Experience with log analysis using SIEM/SOAR platforms.
+ Theoretical and practical security knowledge and investigation experience with Mac, Linux, and Windows operating systems, as well as cloud environments.
+ Theoretical and practical knowledge in Incident Response lifecycles
+ Strong analytical, documentation, and communication skills.
+ Applicable certifications such as Security , CySA , GSEC, GCIH, GCIA, CEH, CISSP
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Security
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25023610
JobID: 210624977 JobSchedule: Full time JobShift: Base Pay/Salary: New Hyde Park,NY $95,000.00-$164,000.00 Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Management - Risk Modeling - Senior Associate in the Consumer & Business Banking (CBB) Risk Management group, you will be responsible for helping the larger Auto Loss Forecasting team by driving process and Governance excellence in designing high quality automated solutions to help analyze different risk metrics for each forecasting cycle and make certain bank wide governance is followed. The role is an exciting opportunity to work on high impact strategy initiatives as they become the key focus of the firm and across the financial services industry. You will excel at creative thinking and problem solving; be self-motivated, confident and ready to work in a fast-paced, energetic environment.
Job Responsibilities
* Lead production of the credit reserve loss forecast for Chase's Auto Finance portfolio
* Analyze underlying reasons and quantification of emerging risk inclusive of macro-economic trends and industry risk
* Work with Finance, Collections, and Risk strategy to understand changes in the portfolio or strategies and apply overlays as needed
* Work with Risk modeling team to make sure model is working as desired and provide inputs for the improvement on a regular basis
* Create presentations for the senior management and present the forecast with a clear storyline and data support
* Enhance consistency and efficiency across existing processes and reporting to meet changing needs of the business
* Demonstrate self-motivation with the ability to work on multiple projects with limited guidance
* Mentor and coach junior analysts to help them develop their risk management skills and loss forecasting knowledge
* Partner closely with other strategy areas of Risk, Modeling, Marketing, Finance, Legal & Compliance to coordinate integration of risk appetite framework into credit reserve strategies
* Support launch of new products and channels by evaluating potential credit reserve scenarios given loss projections
* Support ongoing internal and external audits by maintaining strong controls and documentation
Required qualifications, capabilities, and skills
* 5+ years of relevant loss forecasting, statistical modeling, credit risk management or related analytical experience
* Bachelor's degree in a quantitative discipline (e.g. Finance, Mathematics, Statistics, Economics), or related field
* Strong analytical and problem-solving skills
* Strong communication skills to present to and collaborate with business partners and model end-users and interpersonal skills a must including the ability to explain and/or present analysis
* Ability to think outside the box to tackle emerging risk and help influence and shape decisions for senior executives
* Data mining skills, specifically: SAS, SQL, Python, Excel, Microsoft Office, and database software applications
* Flexible and able to handle multiple tasks and a changing environment
* Independent decision-making skills
* Demonstrated experience in applying analytics to solve business problems efficiently and pragmatically through structured problem-solving approaches
Preferred qualifications, capabilities, and skills
* Prior financial services experience in credit card, home lending or auto preferred
* Advanced degree considered
* Knowledge of consumer credit risk management; Auto business preferred
$95k-164k yearly Auto-Apply 60d+ ago
Private Bank Senior Associate
Bank of America 4.7
Cleveland, OH jobs
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for supporting comprehensive needs for complex clients with minimal guidance and oversight. Key responsibilities include executing tasks and completing client requests, managing risk, and identifying opportunities while assisting with client service activities. Job expectations include handling basic credit and complex banking requests along with monitoring account opening and asset transfers, handling client inquiries, making enterprise referrals, and coordinating with specialists and service centers to deliver an integrated service to the client.
Responsibilities:
Manages and facilitates personal and non-personal client requests related to banking, credit, and investment products to achieve Private Bank client experience standards, including fulfillment of large and/or complex client needs and expectations across all products
Coordinates with specialists, including trust, family office, investments, and custody officers, as well as centralized service centers to deliver an integrated service experience to the client including identifying and resolving client issues in an effective and timely manner
Identifies client opportunities primarily related to banking through client interactions and proactively reviewing the book of business for potential relationship deepening opportunities, while engaging partners as needed
Adheres to the Private Bank and Enterprise risk framework and complies with regulatory and legal requirements, while assisting with the Private Bank client management process and servicing accounts and portfolios
Develops and maintains relationships with clients, while focusing on the long-term retention and growth of their client's portfolios
Seeks opportunities to improves various processes, procedures, and technology to enhance the client experience and increase efficiency
Qualifications:
Minimum of 4 years of experience with a financial institution focusing on high net worth client service and sales
BS/BA degree in Business, Finance or Economics desired
Skills:
Account Management
Attention to Detail
Customer and Client Focus
Prioritization
Written Communications
Active Listening
Adaptability
Critical Thinking
Decision Making
Issue Management
Collaboration
Customer Experience Improvement
Pipeline Management
Recording/Organizing Information
Referral Identification
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - OH - Cleveland - 1375 E 9TH ST - 1 CLEVELAND CENTER (OH4375) Pay and benefits information Pay range$30.45 - $46.01 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
JobID: 210689473 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago, IL $64,980.00-$95,900.00 Are you are a strategic thinker and passionate about delivering solutions to clients? You have found the right team.
As a Content Manager within the Commercial Banking Sales division of our Commercial and Investment Bank, you will play a crucial role in ensuring the accuracy and compliance of product sales materials, proposals, and various content across multiple platforms. Your efforts will contribute to generating new revenue and retaining existing clients. You will oversee administrative functions within the team's Workfront system, manage project details for content review cycles, upload new or updated content to various content management systems, and handle the team's mailbox. You will independently manage content projects from inception to completion, ensuring content is validated for accuracy, compliance, and proper positioning within our content management system.
Job responsibilities
* Collaborate with subject matter experts to manage and enhance standard content for client-facing documents, including RFPs and product sales materials, across multiple content management systems
* Oversee content review cycles to ensure regular updates and maintain content accuracy
* Handle ad hoc updates and corrections to content as needed
* Make independent decisions guided by established policies and practices
* Demonstrate advanced knowledge of assigned products and a broad understanding of all treasury services products and processes
* Work closely with subject matter experts to create and manage content effectively
Required qualifications, capabilities and skills
* 3+ years of experience in sales, implementation, or support of treasury management or commercial card services, or equivalent experience in technical, business, or proposal writing, in banking/treasury services products. A college degree (BA or BS) is required
* Proven experience in content management.
* Excellent business writing, communication, grammar, interpersonal, and organizational skills.
* Ability to coordinate work across multiple product teams and partners to drive progress.
* Strong ability to interact, influence, and communicate effectively at all organizational levels.
* Proficiency in Microsoft Word and PowerPoint at an intermediate to advanced level.
* High level of independence, energy, and integrity, with respect for diverse opinions and styles, and accountability.
Preferred qualifications, capabilities and skills
* Understanding of Workfront administration and reporting features.
* Project management skills are a plus.
* In-depth knowledge of treasury services or commercial card products and services.
* Experience with Adobe Experience Manager.
$65k-95.9k yearly Auto-Apply 52d ago
Chase Home Lending Transformation Agility Senior Associate
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210689094 JobSchedule: Full time JobShift: Day : Join our dynamic team to advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment. As an Agility Senior Associate in Chase Home Lending Transformation, you will contribute to the team by guiding and supporting solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle. Leveraging your advanced knowledge of agile principles you will facilitate group discussions, decision-making processes, and collaborative activities to build continuous improvement and high performance. Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and enable the successful delivery of high-quality solutions.
Job responsibilities
* Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance
* Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
* Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals
* Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices
* Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
* Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals
* Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance
$58k-85k yearly est. Auto-Apply 33d ago
Finance & Business Management - Senior Associate
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210667871 JobSchedule: Full time JobShift: Day : Join the Digital Central Financial Planning and Analysis (FP&A) team for a dynamic role to act as the trusted advisor to the Digital Finance & Business Management team and help provide financial control, forecasting and budgeting, strategic analysis, senior management reporting and assist with process improvements & automation.
As a Senior Associate in the Digital Finance and Business Management team, you will support optimizing planned spend, acting as a trusted advisor, and being responsible for identifying, escalating, and mitigating financial risks. You will also provide financial and strategic analysis, oversight and coordination of budgeting and forecasting, financial control, analysis of financial/business metrics, delivery of regular management reporting and development of new reporting capabilities. In this role, you will be the trusted advisor to the line of business Chief Financial Officers by advising on how to increase profitability and efficiencies.
Job responsibilities
* Prepare financial budgeting, reporting, forecasting and analysis
* Provide efficiency reporting, analytics and strategy including, but not limited to location strategy, span of control, reporting and analytics
* Develop and track performance metrics, create presentations, and generally provide financial analysis on a variety of topics to senior management
* Provide oversight and deliver month-end results, the forecast for the remainder of the year, and the budget for future years.
* Perform variance analysis to understand the key drivers of the results and present commentary to FP&A managers and line of business CFOs explaining changes from prior forecasts/budgets.
* Help design new reports and dashboards to efficiently deliver the financial results to senior management
* Enhance controls and streamlining processes, introducing automation where possible
* Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
* Identify key business risks on the platform and drive resolution of mitigating controls
* Participate in collaborative initiatives with team members and global managers, coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
* Communicate effectively with key business partners to understand projects and drive next steps
Required qualifications, capabilities and skills
* Bachelor's degree in Business, Finance, Economics, or other related area
* 4+ years of work experience in Finance, Planning & Analysis, Business Management, Accounting/Controller, Technology or Product background
* Experience with strategy, creation of business cases, process improvement and automation
* Advanced skills in Excel and PowerPoint with the ability to build decks, present data and tell a story
* Inquisitive, enthusiastic and diligent, and capable of challenging peers
* Strong verbal and written communication skills with the ability to articulate complex issues clearly
* Strong presentation skills with proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders
* Team player with the ability to build relationships and be respected as a trusted partner for the Business, Finance, Product, Technology and FP&A Teams
* Highly motivated self-starter with excellent time management/prioritization skills
* Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
Preferred qualifications, capabilities and skills
* Essbase experience
* Alteryx experience
* Understanding of Technology or Product Management to facilitate and drive discussions with product owners, product managers, technology partners & finance across different lines of business
Additional Information
Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.
Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.
This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.
$58k-85k yearly est. Auto-Apply 49d ago
Senior Associate - Modeling Analytics
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210686953 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate - Modeling Analytics, in the Credit Card Loss Forecasting within the Consumer & Business Banking (CCB) Risk Management group, you will be responsible for leading credit forecasting for the $220B credit card portfolio. This role requires strong data analytical knowledge and skills to generate short- and long-term loss forecasts and perform attribution analysis. The role encompasses all aspects of loss forecasting, including CCAR, CECL, Budgets, and Risk Appetite. This is an exciting opportunity to work on high-impact strategy initiatives as they become the key focus of the firm and across the financial services industry. You will excel at creative thinking and problem-solving, be self-motivated, confident, and ready to work in a fast-paced, energetic environment.
Job responsibilities
* Support analytical tools for risk assessment and stress credit evaluations to support annual stress testing, the Risk Appetite framework, and strategy integrations
* Participate in cross-functional communications with Risk Management, Finance, Marketing, and Collections to inform the forecast and incorporate strategic initiatives
* Partner with the Risk Modeling team to ensure the model functions as desired and provide regular inputs for improvement
* Create and present forecasts to senior management with a clear storyline and data support
* Enhance consistency and efficiency across existing processes and reporting to meet the changing needs of the business
* Be a self-motivated individual with the ability to work on multiple projects with limited guidance
* Spearhead best-in-class documentation and operational risk and audit controls surrounding loss forecasting and LLR
Required qualifications, capabilities, and skills
* Master's/Bachelor's degree in a quantitative discipline (Finance/Statistics/Economics/Mathematics/Engineering) from an accredited college/university required.
* Minimum 1 year of experience in Credit Risk Management, Statistical Modeling, Marketing Analytics, and/or Consulting.
* Minimum 3 years of related analytical experience.
* Strong knowledge of Python, SAS, SQL, and MS Office required.
* Strong analytical, interpretive, and problem-solving skills with the ability to interpret large data sets and their impact in both operational and financial areas.
* Excellent oral and written communication and presentation skills.
Preferred qualifications, capabilities, and skills
* Advanced degree is preferred.
* Strong P&L knowledge and understanding of drivers of profitability.
* Knowledge of CCAR (Stress Testing) and CECL process
$58k-85k yearly est. Auto-Apply 57d ago
J.P. Morgan Wealth Management- Senior Associate, Business Intelligence - Data Visualization & Workflow Development
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210663917 JobSchedule: Full time JobShift: : Join the Business Readiness team within the Wealth Management Business Administration and Operational Excellence group, where you'll support diverse initiatives like new products, technology rollouts, and policy changes. We're looking for a top performer to make a meaningful impact in a fast-paced environment, focusing on data analytics, reporting, and automation. Collaborate on designing and implementing reporting solutions and gain exposure to the business side by supporting change initiatives.
As a Senior Associate in the Business Readiness team within the Wealth Management Business Administration and Operational Excellence (BAOE) group, you will engage quickly and deliver meaningful impact in a fast-paced environment. You will focus on data and analytics, reporting, dashboards, automation, and workflow development. You will collaborate on the design, development, operating model, and implementation of reporting and analytics, and partner with our PM to ensure reporting requirements are met. Additionally, you will have the opportunity to learn the business side of the team, supporting change initiatives as they come through the delivery enablement process.
Job responsibilities
* Design, build and maintenance of reporting dashboards for all teams across JPMWM BA&OE (as well as the broader Service & Administration organization); owning and publishing to the server
* Utilizing Alteryx and Tableau to create automated and self-serve reporting
* Developing and supporting application or workflows used across the business
* Synthesizing actionable data and creating presentations for the team and senior management
* Staying current with AI and LLM models and demonstrate excellent prompting
* Managing multiple priorities simultaneously, ensuring reporting is updated accurately and timely
* This position requires flexibility and the ability to quickly adapt to changes within a dynamic environment
Required qualifications, capabilities & skills
* Maintaining a positive attitude and acting as a team player in supporting team functions and implementing initiatives
* Ability to effectively serve a wide range of partners and stakeholders
* Experience building with Tableau, Alteryx and SharePoint
* Previous experience developing low code applications or workflows (i.e., Unqork, Signavio, PEGA, Power)
* Experience with and interest in using AI and LLM to improve business operations & efficiency
* Intermediate or advanced with Microsoft Office, specifically Excel, PowerPoint and Visio
* BA/BS required
* 3+ years of analytics, development, data visualization or project management experience
* Excellent written and verbal communications skills, comfortable presenting complex concepts to leaders
Preferred qualifications, capabilities & skills
* MBA preferred
* Working knowledge of or prior experience with the Wealth Management business, processes and systems
* Experience with Microsoft, including the Power Platform
* Comfortable developing workflows and solutions using both coding, or low-code/no-code approaches
* Advanced ability to utilize existing & emerging intelligent solutions to support the business
* Strong interpersonal skills and ability to work across all levels of the organization
* Strength in project management, issue identification and resolution
$58k-85k yearly est. Auto-Apply 59d ago
Service Product Analytics Team - Quant Analytics Senior Associate
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210685682 JobSchedule: Full time JobShift: : Join a team of a talented, highly motivated individuals with strong data analysis and strategic thinking skills to support advanced analytics projects across Operations functions, channels and products.
As a Quant Analytics Senior Associate, within our Service Product Analytics Team, you will be responsible for deriving insights about our customers' journey across Service Operation by developing and implementing innovative strategies and advanced analytics solutions to improve the customer and service agent experience and work collaboratively with all functional teams across Operations as well as Strategic and Analytics teams.
Job Responsibilities:
* Support and lead partnerships with key Area Product Owners and Product groups with strong understanding of business drivers, underlying data and processes for the demand mitigation programs by providing data and analytics leadership across the servicing organization
* Lead development and reporting of Ops performance metrics & KPIs. Use analytical tools such as trend analysis, segmentation, optimization, and other techniques to improve business function performance.
* Analyze customer interactions and events across a variety of channels (calls, branch, digital) to better understand customer journeys and friction points
* Contribute to business cases, construct test designs, and identify populations for pilot programs; analyze program performance and derive insights to help inform future customer strategies.
* Support the creation of dashboards and visualizations to measure the impact of implemented products and provide management with self-service tools to explore and report on current trends of key metrics
* Leverage the agile process to deliver on a wide range of business and product-focused analytics including building and updating business cases, exploratory analysis to identify product enhancement opportunities, generating feature performance metrics and dashboards, and crafting data stories and presentations of key findings to stakeholders
* Leverage enterprise data to develop the right automated data solutions using a mix of customer, account, digital, telephony, financial and operational data
Required Qualifications, Capabilities, and Skills:
* 3+ years of related experience; Bachelor's degree in a quantitative or related field or Graduate degree in a related field preferred
* Proficiency in SQL for data querying and manipulation
* Hands-on experience with standard data analytics tools and technologies (SQL, R, Python, Tableau, Alteryx, Hadoop, Hive, Spark, Impala, Sqoop)
* Experience delivering analytics solutions following an Agile (Scrum or Kanban) methodology
* Hands-on experience writing code and automating processes to source, transform and analyze data from multiple sources including structured and unstructured data preferred
* Able to communicate effectively with Senior leaders to enable collaboration, decision-making, and transparency, with great presentation skills
Preferred Qualifications, Capabilities, and Skills:
* Familiarity with AWS, data mining, statistical modeling, machine learning and other advanced analytics methods
* Familiarity with Cloud technologies such as Snowflake a plus
$58k-85k yearly est. Auto-Apply 60d+ ago
Applied AI/ML - Senior Associate
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210679824 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $128,250.00-$195,000.00 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
As a Machine Learning Scientist - Natural Language Processing (NLP) - Senior Associate within our team, you will apply sophisticated machine learning methods to complex tasks including natural language processing, speech analytics, and recommendation systems. You will collaborate with various teams and actively participate in the knowledge sharing community. You should excel in working in a highly collaborative environment together with the business, technologists, and control partners to deploy solutions into production. You should also have a strong passion for machine learning and invest independent time towards learning, researching, and experimenting with new innovations in the field. You must have solid expertise in Deep Learning with hands-on implementation experience and possess strong analytical thinking, a deep desire to learn, and be highly motivated.
Job Responsibilities
* Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as NLP, speech recognition and analytics, or recommendation systems
* Choosing, extending and innovating ML strategies for various banking problems
* Analyzing and evaluating the ongoing performance of developed models
* Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
* Learning about and understanding our supported businesses in order to promote practical and successful solutions
Required qualifications, capabilities, and skills
* BS with 5+ years, or MS with 3+ years of hand-on industry experience in Machine Learning - Deep Learning.
* Good understanding of the latest advancement of NLP concepts, such as the transformer architecture and knowledge distillation.
* Experience in classical ML techniques including classification, clustering, optimization, cross validation, data wrangling, feature selection, and feature extraction
* Ability to design experiments - establish strong baselines, choose meaningful metrics, and evaluate model performance rigorously
* Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments
* Solid written and spoken communication skills
Preferred qualifications, capabilities, and skills
* 2 years of hands-on experience with virtual assistant model development and optimization
* Familiarity with continuous integration models and unit test development
* Experience with A/B experimentation and data/metric-promoten product development
$58k-85k yearly est. Auto-Apply 60d+ ago
Voice Product Analytics Team - Senior Quantitative Analytics Associate
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210685664 JobSchedule: Full time JobShift: : Join a team that uncovers stories in data to guide major investments and delight clients, who is curious and passionate to transform data, and impact drive business breakthroughs!
As a Quant Analytics Associate, within the Voice Product Analytics team, you will use data analytics to improve customer experience, reduce operating expenses, and work on key initiatives, document data lineage, scope analyses, develop data, form hypotheses, analyze data, generate insights, and present findings.
Job Responsibilities:
* Analyze and manage IVR/NLU performance metrics and customer feedback to identify cross-channel((calls, branch, digital, etc.) trends, issues, and improvement opportunities.
* Contribute to business cases, design A/B tests, identify pilot populations, and analyze program performance to inform future strategies.
* Collaborate with data owners to govern data generation, definition, and retention.
* Prioritize and manage Voice-IVR analytics tasks while independently identifying and implementing customer experience improvements.
* Support preparing and delivering presentations with clear insights for executives and business partners and build understanding of business drivers and data with product groups.
* Write and maintain code in Alteryx, SQL, Tableau, and Python and structure and execute KPIs, trend analyses, dashboards, segmentations, and optimizations to improve performance.
* Continuously assess the current IVR experience, identifying pain points and implementing enhancements to optimize customer satisfaction and proactively seek and evaluate new technologies, processes, and features that can further enhance the IVR system and overall customer experience.
Required qualifications, capabilities, and skills:
* Bachelor's or Master's degree in a quantitative field (Data Science, Mathematics, Statistics, Physics, Engineering, Economics, Finance, or related); 3+ years of experience applying statistical methods to real-world problems using SQL and at least one of: Alteryx, Python, Tableau.
* Hands on experience with data visualization for analysis and presentation.
* Strong mathematical/statistical skills using Alteryx, Python, SQL, Tableau.
* Robust analytical skills to collect, organize, analyze, and present large amounts of information accurately.
Preferred qualifications, skills and capabilities
* Experience with cloud services (Azure, AWS, etc.).
* Experience in financial services or similar industries.
* Strong grasp of big data disciplines, AWS, Agile (Scrum), and new technologies.
* Prior experience in an insights function at a financial services or consulting firm.
$58k-85k yearly est. Auto-Apply 60d+ ago
Oversight Operations CTPO - Senior Associate
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210673509 JobSchedule: Full time JobShift: : The Inter Affiliate Services team is a centralized group within Global Supplier Services responsible for overseeing and governing Inter Affiliate activities across various Corporate Functions in different regions. This team ensures consistent monitoring of all Inter Affiliate transactions between JPMC legal entities, maintaining compliance with the Inter Affiliate Oversight (IAS) policy and standards throughout all businesses and jurisdictions.
As the Oversight Operations Senior Associate within the Inter Affiliate Services team, you will manage, monitor, and track a pipeline of Inter Affiliate projects to ensure compliance with the Inter Affiliate Oversight program. You will act as the point of contact for requests from LOB or Corporate Functions submitted to the GSS IAS Broker team, and be responsible for monitoring through various reports, tools, and system research for all tasks associated with the Inter Affiliate relationship. You will also work with business stakeholders at all levels of the organization to fully understand and document the business needs, and partner with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc.
If you thrive on collaborating with colleagues across the firm, building strong professional relationships, and contributing to business progress while helping comply with regulatory requirements and related policies, this role may be an excellent fit for you.
Job responsibilities
* Manage, monitor and track a pipeline of Inter Affiliate projects to ensure compliance with the Inter Affiliate Oversight program
* Act as the point of contact for requests from LOB or Corporate Functions submitted to the GSS IAS Broker team
* Responsible for monitoring through various reports, tools, and system research for all tasks associated with the Inter Affiliate relationship
* Monitor and ensure all applicable requirements are completed in the appropriate timeframe based on Inter Affiliate risk tier and manage timelines for completion of all relevant process steps
* Develop a comprehensive understanding of all risks and issues, and effectively communicate their significance to business representatives and other key stakeholders
* Update the appropriate systems (COMPASS, Qlikview and Cognos) and maintain documentation in accordance with all policies and procedures
* Work with business stakeholders at all levels of the organization to fully understand and document the business needs
* Partner with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc.
* Participate and drive process improvement initiatives
* Work and drive ad hoc projects as required, facilitate meetings, produce documentation and coordinate action items
* Participate in User Acceptance Testing for both technical and process changes
Required qualifications, capabilities and skills
* Working experience in Inter Affiliate Services, Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, or related roles
* Minimum 5 years experience in an operations environment
* Demonstrated written and verbal communications skills in addition to listening and negotiation skills
* Experience with the Microsoft suite of products with a minimum intermediate Excel skill level
* Ability to partner closely with related functions (Legal, Tax, Regional Governance, etc.) to ensure a coordinated and effective program
* Knowledge of regional / local regulatory outsourcing requirements and risk management principles
* Experience with procurement tools such as COMPASS, Ariba, 4Site, Qlikview, and Cognos
* Demonstrated organizational, research/analytical skills and ability to execute and escalate
* Understanding of data and process flows
* Sound business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions
* Ability to drive complex problems to resolution and adapt to change quickly
Preferred qualifications, capabilities and skills:
* Knowledge of IAS and/or TPO standards preferred
JobID: 210685579 JobSchedule: Full time JobShift: Day : Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Strategic Analytics Associate on Auto risk team, you'll be responsible for analysis and oversight of originations and portfolio performance, developing and maintaining process standards and performing analysis to understand the drivers of credit performance with the objective of reducing losses, balancing risk reward tradeoff and influencing credit strategy decisions. Also requiring an understanding of competitive, market and strategic forces.
Job Responsibilities
* Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts
* Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
* Acquire an understanding of the operational processes (e.g. manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers
* Collaborate with cross-functional partners to understand and address key business challenges
* Provide clear/concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management
* Work independently to successfully complete end to end process related to analytical tasks starting with problem identification, defining objectives, data discovery, synthesis and analysis of large & complex data points, formulating concise conclusions with actionable recommendations, and creating presentations to share findings and/or strategies
Required qualification, skills and capabilities
* BS degree and minimum 3+ years Risk Management or other quantitative experience required
* Background in statistics, econometric, or other quantitative field required
* Advanced understanding of SAS, SAS Enterprise Miner, or other decision tree software
* Ability to query large amounts of data and transform the raw data into actionable management information
* Familiarity with risk analytic techniques and a deep understanding of the business to identify cause/effect relationships.
* Strong analytical and problem-solving abilities
* Strong written and oral communication skills
* Experience delivering recommendations to management
Preferred qualification, skills and capabilities
* MS degree preferred
* Auto finance experience preferred
$58k-85k yearly est. Auto-Apply 60d+ ago
AML/KYC Escalations Governance Associate II - Senior Associate
Jpmorgan Chase & Co 4.8
Senior officer job at JPMorgan Chase & Co.
JobID: 210693092 JobSchedule: Full time JobShift: : The Consumer and Community Banking (CCB) Quality Peer Review (QPR) Program is supported by the CCB Escalations Governance team. The QPR team partners closely with key stakeholders across CCB-including Risk Officers, Compliance, Legal, Operational teams, and Escalations Production teams-to deliver comprehensive guidelines and ensure consistent quality standards through structured peer review processes. As a QPR Program Governance Associate, you will play a critical role in initiating, managing, and executing QPR engagements, facilitating change management, and driving continuous improvement in quality review, risk mitigation, and operational excellence.
You will be responsible for coordinating ad-hoc and scheduled QPR reviews, developing and enhancing peer review procedures, and supporting quality review activities. The role requires strong project management skills, the ability to apply various sampling methodologies, and expertise in analyzing and communicating findings. You will oversee documentation and resource management within designated SharePoint platforms, ensure secure access, and promote collaboration and skill development across teams.
Job Responsibilities:
* Lead and execute Quality Peer Review (QPR) engagements, including ad-hoc and scheduled reviews, to uphold consistent quality standards across CCB Escalations.
* Define scope, gather documentation, and set timelines for QPR engagements in partnership with managers, executives, and team leadership for which the QPR engagements are conducted.
* Develop, review, and enhance operational procedures and business documents to support QPR program objectives and quality review requirements.
* Apply structured testing methodologies and sampling techniques (random, risk-based, stratified, judgmental) to select representative populations for review.
* Analyze processes, workflows, and escalations to evaluate efficiency, effectiveness, and compliance with applicable regulations and best practices.
* Identify and assess potential risks, mitigation strategies, and opportunities for process improvement based on peer review findings.
* Collect input from relevant stakeholders to inform areas of success and opportunities for enhancement.
* Prepare, present, and refine comprehensive reports summarizing key findings, recommendations, and actionable strategies for improvement.
* Oversee documentation and secure access management for QPR SharePoint platforms, ensuring proper storage and confidentiality of review materials.
* Execute autonomously, making sound decisions on day-to-day issues, and escalate project direction or scope decisions as needed.
* Promote a culture of continuous quality improvement and skill development across teams through structured peer review procedures.
Required Qualifications, Capabilities and Skills:
* Bachelor's degree in a business discipline or equivalent experience.
* 5+ years in financial services industry with experience in quality review, operational risk management, or AML/KYC subject matter expertise.
* Strong analytical, problem solving, and critical thinking skills, with attention to detail.
* Demonstrated project management and organizational skills, with the ability to manage multiple projects and priorities.
* Experience in process improvement, documentation, and business requirements development.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with familiarity in SharePoint and shared drives, including security awareness and access management.
* Excellent written and verbal communication skills, with the ability to present information clearly and effectively.
* Strong collaboration, relationship-building, and stakeholder engagement abilities.
* Proactive, results-oriented, and able to work independently in a dynamic, fast-paced environment.
* Understanding of compliance, risk management, regulatory requirements, and sampling methodologies.
JobID: 210678510 JobSchedule: Full time JobShift: Day : Join the Banking & Wealth Management Controllers team for an opportunity to work in a dynamic environment and partner with the JPMorgan Wealth Management (JPMWM) CFO Organization, Global Private Bank Controllers, LEC Controllers, Consumer & Community Banking (CCB) Regulatory & SEC Reporting, CCB Treasury, and other groups within the Firm.
As a Senior Associate in the Banking & Wealth Management Controllers team, you will support the reporting and analysis of Wealth Management products for the Banking & Wealth Management line of business. You will drive relationship management with the JPMWM CFO Organization, as well as Product, Global Private Bank, etc. Additionally, you will work on various business integration initiatives that involve streamlining processes, charting flows for all revenues, building best practices for data analysis and retrieval, and develop reporting. In this role, you will have an in-depth understanding of various investment products, the Insurance/Annuity business, both direct journal entries and indirect allocations, and revenue flows.
Job responsibilities
* Collaborate with various Operations groups in different lines of business to map-out and flow revenue streams
* Present and provide updates to senior management regarding new products, flows, and financial results
* Establish strong relationships and provide support to the JPMWM business (CFO, Product, CCB Regulatory & SEC Reporting, Financial Control, Global Private Bank Controllers, etc.)
* Escalate issues constructively and present complex information in a clear and concise manner to senior management
* Provide controller support for month-end close process (i.e. variance explanations, data aggregation, both Balance Sheet and Income Statement reporting, journal entries and automation)
* Distribute and create reporting as necessary to various stakeholders
* Implement new accounting standards and reporting requirements by staying current with evolving GAAP and regulatory changes impacting the business
Required qualifications, capabilities, and skills
* Bachelors degree in Accounting or Finance and strong knowledge of GAAP
* 4+ years of work experience in Accounting or Finance
* Highly proficient in Excel and PowerPoint
* Experience with SAP, Hyperion Essbase or Dodeca or a willingness to learn
* Ability to grasp concepts quickly, develop a plan, and execute for results
* Solid problem solving, analytical, and creative thinking skills
* Ability to summarize large amounts of data, formulate a concise message, and communicate clearly to Management
* Strong multitasking and organizational skills
Preferred qualifications, capabilities, and skills
* Business Objects, SQL or Tableau skills preferred
Additional Information
Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.
Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.
This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.