Junior business analyst jobs in Vancouver, WA

The Business Data Analyst supports the Data Engineering & Business Intelligence team by helping triage data issues, gather basic requirements, validate data, and perform foundational QA checks. This role plays a key part in ensuring data products, dashboards, and reports are accurate and reliable for everyday operational use. Working closely with clinical operations, revenue cycle, and internal subject matter experts, you'll learn how to translate real-world questions into structured requirements and document workflows that inform data solutions. This position is ideal for someone early in their data career who is analytical, detail-oriented, curious, and eager to grow at the intersection of data, process, and healthcare operations.

What We're Looking For // Extensis is seeking an outstanding Busines Systems Analyst who can help administer ecommerce systems and analyze data needed to guide the strategic direction. We are seeking candidates who are passionate about data-driven decision models which can be used to drive the business based on customer needs and market insights. What You'll Do // As a Business Systems Analyst, your responsibilities will include: Work with all levels of organization, vendors, and partners to support critical financial business processes and reporting requirements. Collaborate with stakeholders to identify metrics to be tracked, provide easy-to-understand explanation of approach, obtain buy-in from stakeholders, and deliver high-value insights via reports and visual dashboards. Configure ecommerce workflows and integrations to support and control processes leveraging SQL queries, ecommerce system functions, and REST APIs. Troubleshoot data integrity issues, analyze data for completeness to meet business needs, and propose solutions and recommendations. Explore data to discover patterns, meaningful relationships, anomalies, and trends. Maintain objectivity to ensure processes and products are relevant. Make data-driven recommendations. Articulately and concisely explain the implications of complex data. What You Bring // In addition to a positive attitude, a desire to learn and a passion for what you do, the ideal candidate will also have the following: Bachelor's Degree in related discipline or equivalent experience. 2yrs industry experience in business system support and/or data analysis preferred. Solid SQL foundation with aptitude for technologies used for systems integration (REST API, JSON). Passion for solving intricate business problems using various analytical techniques. Experience with visualization tools (Power BI). Attention to detail and with strong data analysis and problem-solving skills. Ability to function effectively both independently and within a team. Excellent interpersonal and persuasive oral and written skills.

Strategic Business Solutions is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified candidates, regardless of race, gender, age, disability, sexual orientation, or any other protected characteristics. We believe in fair hiring practices and a work environment that values respect, equity, and opportunity for all. Summary The Business Analyst (BA) supports operational and customer -facing initiatives by gathering requirements, analyzing data, and translating business needs into technical solutions. This role bridges stakeholders, IT teams, and vendors to ensure successful delivery of system enhancements, compliance initiatives, and process improvements. Responsibilities and Qualifications will vary based on the project. Requirements Key Responsibilities Facilitate requirements workshops and interviews with business units (Operations, Finance, Regulatory, Customer Service). Document “as -is” and “to -be” processes for system and business transformations. Develop functional specifications and work with IT teams to design solutions. Support SAP, CIS, and work management system implementations. Analyze operational data to provide insights for decision -making. Partner with QA teams to define and execute test cases. Support change management and user adoption of new tools/processes. Qualifications Bachelor's degree in Business, IT, or related discipline. 3-7 years of business analysis experience, preferably in utilities or energy. Familiarity with requirements management tools (Jira, Confluence, ALM). Experience with SAP IS -U, Maximo, or similar systems preferred. Strong analytical, documentation, and facilitation skills. Experience with projects in one or more: SAP, GIS, Enterprise Asset Management, Customer Lifecycle Management, Cybersecurity, Infrastructure & Network, OT & Gas Controls or utility operations systems a plus.

Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Description This request is for a Business Systems Analyst III who will focus on work efforts related to implementing the requirements outlined in #HB 3400 and #SB 844 related to the Oregon Health Authority. This project is being initiated and the position requested will focus on requirements gathering, creating a test strategy, requirements traceability matrix management and test cases creating and running. Reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. May require a bachelor's degree in a related area and at least 4 years or equivalent experience in the field or in a related area. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Additional Information If you are interested in finding out more about opportunities near you, , please email me at ryanaskitc.com

We are seeking a detail-oriented and highly motivated Business Systems Analyst to join our client's team. The ideal candidate will serve as the Product Owner, acting as the primary liaison between business users and the technical team. This role involves shaping the product to meet business needs, translating business requirements into user stories, and prioritizing these stories for implementation. The Business Systems Analyst will play a critical role in ensuring that the final product aligns with business objectives and user expectations. Proven experience as a Business Systems Analyst, Product Owner, or in a similar role for 5+ years. Roles & Responsibilities Key Responsibilities: Product Ownership: o Serve as the Product Owner for the assigned product(s), ensuring alignment with business objectives and user needs. o Develop a deep understanding of the product, its users, and the overall business context. Business Liaison: o Work closely with business users to gather, analyze, and document business requirements. o Facilitate effective communication between business stakeholders and the technical team. Requirement Translation: o Translate business requirements into clear, detailed, and actionable user stories. o Ensure that user stories are well-defined, including acceptance criteria, and are ready for development. Prioritization: o Collaborate with business users to prioritize user stories and features based on business value, user impact, and technical feasibility. o Maintain and manage the product backlog, ensuring it reflects current priorities and business needs. Documenting Business Processes: o Clearly document existing business processes and envision future state processes. o Use diagrams, screen mockups, and detailed documentation to make processes easily understandable. Stakeholder Management: o Develop and maintain strong relationships with business users, stakeholders, and technical teams. o Ensure alignment and manage expectations through regular communication and updates. Monitoring and Metrics: o Monitor existing metrics and develop and propose new metrics. o Work with various stakeholders both inside and outside of AED Technology Solutions team to make actionable intelligence available to business stakeholders. Collaboration and Communication: o Foster strong relationships with business users, developers, and other stakeholders. o Facilitate and lead meetings, such as requirement gathering sessions, sprint planning, and review meetings. Technical Proficiency: o Be conversant with technology to work closely with Data Scientists, Data Engineers, API engineers, UI/UX developers, Technical Architects, etc. Quality Assurance: o Review and validate the developed product to ensure it meets business requirements and quality standards. o Provide feedback and guidance to the technical team during the development process. Continuous Improvement: o Identify opportunities for process improvements and contribute to the continuous enhancement of product development practices. o Stay updated with industry trends and best practices in business analysis and product management. Minimum Qualifications Top 3 Must-Haves (Hard and/or Soft Skills): 1. Ability to be a strong liaison and win trust with the business partners in understanding the business area, to translate into requirements and prioritization 2. Ability to be a liaison to the technical team to work with them to help translate business requirements to technical requirements 3. Strong communication skills to business users, developers, and other stakeholders. Top 3 Nice-To-Haves (Hard and/or Soft Skills) 1. Monitor existing metrics and propose new metrics and KPIs 2. Clearly document existing business processes and envision future state processes. 3. Review and validate the developed product to ensure it meets business requirements and quality standards. Certification Requirements (Any Preferences):Any business systems analyst related certification is a plus

Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Azad to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Azad Job DescriptionBusiness Systems Analyst / SharePoint Portland, OR AZAD Technology Partners is hiring a Business Systems Analyst to become an integral contributor for strategic programs for an enterprise-level IT organization. This individual will focus on a combination of Business Systems Analysis and Solution Development, using various development tools and SharePoint. This role will research and recommend changes or new technology or application/systems-based solutions for the organization. The ideal candidates must possess the following experience: A degree in Computer/Information Technology, Business Systems, Business Management, Technical Management, Engineering, or a directly related technical field is preferred. With an applicable Bachelor's degree, 5 years of experience is required. With an applicable Associate's degree, 7 years of experience is required. Without an applicable degree, 9 years of experience is required. Possess 5 years of SharePoint design experience. Experience with providing administration, maintenance, and customization activities for multiple sites, including designing, creating libraries, lists, views, InfoPath flows, performing updates, establishing site permissions, and a myriad of other routine/standard site administration tasks. 5 years of SharePoint data management and reporting experience, including advanced use of: InfoPath PowerView PerformancePoint Workflows 5+ years of Microsoft Project and Project Web Application (PWA) experience. Experience and skills with front-end Web development (for deployment within a SharePoint environment) tools such as: Hyper Text Markup Language (HTML) Cascading Style Sheets (CSS) JavaScript/jQuery/SPServices Experience with MS SharePoint 2010 is required sufficient to design, set up, and maintain MS SharePoint sites and provide support to other site administrators. A working knowledge of automated data systems. AZAD Technology Partners is looking for bright, talented, flexible, and customer-centric problem solvers who enjoy the challenges associated with solving the most complex problems by utilizing the most sophisticated technologies and strong people skills. Founded and managed by technologists and engineers, AZAD is a leading provider of Technology Consulting and Engineering Solutions to Fortune 500 and innovative high-tech firms since 1992. AZAD works closely with its clients to solve their most complex technological challenges. Join AZAD's professional team and enhance your career by being engaged with some of the most innovative projects in the Pacific Northwest. AZAD's model provides a unique employment experience that is career path-focused, relationship-based, and dedicated to advocacy and retention with an average tenure of 8 years. Our collaborative approach to support our clients, projects, and our passion about technology is key to our success. If you enjoy working in such an environment, we encourage you to apply. EXCELLENT EMPLOYEE BENEFITS including Co-paid Medical, Dental and Vision Insurance, Cafeteria Plan, Paid Sick Leave, 401K Plan, Credit Union Membership, and Referral Bonus. U.S. Citizens only for Federal Clearance Requirement AZAD Technology Partners is an equal opportunity employer that considers and employs qualified individuals based upon job-related qualifications regardless of race, color, sex, religion, creed, physical or mental disability, veteran's status, sexual orientation, national origin, age, or any other status protected under applicable local, state, or federal law. AZAD Technology Partners takes affirmative action to employ and advance in employment qualified employees and applicants who are disabled, disabled veterans, recently separated veterans, Armed Forces services medal veterans, and other protected veterans.

Job : Business Analyst Positions : 2 Travel: 25% on-site at client location, 75% remote Expenses: paid by client Duration: 3 months Looking for GC/USC Required Experience · Business Analyst with extensive Agile/Scrim Experience · JIRA experience a MUST · Lead Story Building sessions Desired Experience · Test Driven Development exposure · .Net exposure preferred Business Analyst Principle duties and responsibilities: Plan, control, and coordinate the development of multiple system projects from the initial definition phase, taking the concepts and following through to a successful deployment Establish and define the theoretical basis and principles for estimating project effort and duration, while analyzing customer needs and recommending appropriate technical solutions Capture Business Processes and Requirements Lead story building sessions Facilitate Requirement Definition Workshops Consult with internal and external/client Technical Specialists and Technical Leads to clearly determine the roles and requirements of each consultant involved in the project/solution, while reviewing technical work for accuracy Guide Business users towards “Best Practices” Map Business Processes and Requirements Assist with Gap analysis, identification and sizing Assist with functional and technical designs Evaluate and prioritize Defect Reports and Change Requests Facilitate the creation of Test Plans and Scripts and manage User Acceptance Testing (UAT) Create Training Plans and deliver “train-the trainer” classes Create and/or update Requirement, Process, Functional, and technical Documentation Identify major milestones and establish critical path within the project plan while monitoring and reporting progress toward milestones on a daily or weekly basis as required Serve as customer liaison on project facilitating daily and weekly project review meetings with clients and team members Monitor and adjust project schedules as needed to ensure timely delivery in line with client expectations, ensuring that tight schedules are met Foster and maintain good relationships with IT colleagues, both internal and external Seek out and champion new development, configuration and implementation efforts within current engagements providing Eagle Creek customers with long term value via technological and process modifications Required skills and qualifications: 8+ years of consulting experience within the IT industry 5+ years of BA experience on IT projects 2+ years in dedicated Agile or Scrum environments Experience with JIRA Experience facilitating with teams on implementations of 5+ people with both onsite and offsite delivery models/components Strong communication skills, and meeting facilitation, organizational skills with an ability to express complex business concepts in technical terms via presentations and written forms. Excellent interpersonal, analytical, and problem-solving skills Ability to interact with all levels within an organization Exposure to Test Driven Development or .Net applications a plus Qualifications BS Degree Additional Information All your information will be kept confidential according to EEO guidelines.

The Business Systems Analyst will partner closely with the Project Manager and business stakeholders to support technology-driven initiatives. This role requires strong analytical skills, the ability to understand complex problems, and the capability to translate business needs into clear, actionable requirements. Key focuses include: * Understanding both business objectives and technical system requirements * Creating high-quality documentation (requirements, process flows, meeting notes, action items) * Communicating effectively with SMEs and technical teams * Speaking to technical concepts without needing hands-on IT configuration experience * Supporting application/tool readiness for projects (Salesforce and Visio exposure is nice to have) * Applying critical thinking to support problem definition, analysis, and solution design * Attend and lead meetings, including requirements sessions, status updates, and SME discussions * Own meeting management: drive agendas, document discussions, track action items * Clarify requirements and validate understanding with SMEs and technical partners * Create and maintain business requirements documentation * Support testing activities (UAT, test scripts are a nice-to-have, not a must) * Record meetings when appropriate and reference recordings for accuracy * Partner closely with the PM to ensure tasks are progressing and risks/issues are visible * Highly structured, well-organized team environment * Strong collaboration and partnership with an experienced PM * Supportive culture with team engagement opportunities * Ability to break down complex situations into detailed business requirements * Highly detail-oriented documentation skills * Ability to engage SMEs and clarify ambiguous information * Strong critical thinking skills Experience and Skills: * Minimum 8-10 years preferred * 15+ years ideal * Microsoft office and excel * UAT experience (nice to have) * Experience with Visio, Salesforce (nice to have) Benefits: Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance. ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Let's do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together. Position Summary The Healthcare Data Analyst is a critical resource in our efforts to manage health care costs, improve quality, and enhance the experience of both the member and the care team, through sophisticated analysis and communication of health care data. This is a FT WFH role. Pay Range $70,579.27 - $88,224.08 annually (depending on experience). *This role may be classified as hourly (non-exempt) depending on the applicant's location. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Please fill out an application on our company page, linked below, to be considered for this position. ************************** GK=27765790&refresh=true Benefits: Medical, Dental, Vision, Pharmacy, Life, & Disability 401K- Matching FSA Employee Assistance Program PTO and Company Paid Holidays Required Skills, Experience & Education: Bachelor's degree or equivalent experience. Minimum 3-5 years' experience in financial analysis or other data analysis role. Experience with health care data preferred. Demonstrated ability to use data to influence organization strategy, workflows, or results Strong analytical and problem solving skills Strong verbal, written and interpersonal communication skills. Experience with using data analysis tools such as SAS, SQL, Microsoft Access, Business Objects, Crystal Reports, or other similar applications. Strong Microsoft Excel skills. Ability to work well under pressure and with constantly shifting priorities. Ability to project a professional image and maintain complete confidentiality. Primary Functions: Under general supervision, performs complex research and analysis of healthcare claims, enrollment, and other related data, to report on network utilization, cost structure, and/or quality. Combines and transforms data from multiple tables, databases, and/or systems. Has a high level of understanding of data sources, flow, and limitations. Is able to develop reports and processes that appropriately integrate data from multiple sources. Evaluates, writes, presents, and provides recommendations regarding healthcare utilization, quality measure, and cost containment reports. Meets with internal customers to brainstorm what kind of information/report is needed for each situation. Thinks creatively about how to solve a problem or meet a specific business need, given the data available. Makes presentations to internal & external stakeholders about health care cost and utilization. Presents data in a compelling way that highlights the opportunities at hand - whether in making comparisons to benchmarks, pointing out anomalies, displaying trends over time, or using other creative analytical tools. Collaborates with the other members of the Analytics team to expand analytical capabilities, methods, and toolkits. May provide guidance or expertise to less experienced analysts. Other Duties as assigned Working Conditions: Prolong keyboard and PC work in a constant seated position. Work in excess of 40 hours per week, including evenings and occasional weekends, to meet business need. Together, we can be more. We can be better. Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our ***************************** email.

The Contingent Plan is actively recruiting an experienced business analyst for an energy client. This is a temporary assignment that is expected to last about 6 months. The role is hybrid with some need to be onsite for meetings. There are multiple opportunities and these are immediate needs. So, the client will move quickly with the right candidates. Work with key stakeholders to define and document current state processes, pain points\/opportunities. Analyze new, enhanced, and existing software to understand and document functionality Schedule, plan, lead requirements gathering and review meetings with key business stakeholders and convert those requirements into technical user stories, acceptance criteria Communicate with developers to address technical questions, issues. Produce data maps between source and target systems Closely collaborate with project manager to identify and mitigate risks, issues Requirements 5+ years of experience as a business systems analyst Bachelor's degree in administration is preferred but not required. Experience in the utility industry. Curious; Detail Oriented; Driver\/Self\-Starter Able to relate requirements in both visual and written formats Excellent communicator; able to work effectively with both business and technical resources MS Office; Project; Visio; Jira; Confluence Some knowledge of SQL Benefits Medical, dental, vision "}}],"is Mobile":false,"iframe":"true","job Type":"Temporary","apply Name":"Apply Now","zsoid":"657750162","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Energy and Utilities"},{"field Label":"Work Experience","uitype":2,"value":"5+ years"},{"field Label":"Salary","uitype":1,"value":"47.24"},{"field Label":"City","uitype":1,"value":"Tualatin"},{"field Label":"State\/Province","uitype":1,"value":"Oregon"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"97062"}],"header Name":"Business Analyst II","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00186003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********75483067","FontSize":"12","google IndexUrl":"https:\/\/thecontingentplan.zohorecruit.com\/recruit\/ViewJob.na?digest=MXgCe8YsUJnP9Wv1iEZjhMpeRY5ibdaN2N4LNE@Abtg\-&embedsource=Google","location":"Tualatin","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"4ier1bdb672fea3cc4ca085dc78021c2601e2"}

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Business Systems Analyst On behalf of our client, Procom Services is searching for a Business Systems Analyst for a contract opportunity in Hillsboro, OR. Business Systems Analyst Job Details Responsible for the end to end delivery and smooth operations of our divisions CRM capabilities working with adjacent project management, development and BI teams. This person would work hands on with our internal customers/stakeholders in facilitating requirements development to gain an understanding of our current state business processes, determining future needs and supporting the implementation work that follows. The BA will elicit current state pain points and uncover gaps in CRM best practices. When appropriate, they will produce more detailed supporting materials such as business cases, business process diagrams, wireframes and other context diagrams. These requirement gathering sessions can be derived from individual ticket requests or larger observed business objectives determined through roadmap development. This person will be able to synthesize both technical and business information and present implementation needs and options confidently. The BA presents complex information equally well to high level management audiences or a developer community. The BA will have hands-on experience implementing Safesforce.com functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders at any phase of development. This person will also act as a primary Salesforce Administrator working to implement new user functionality via sound Salesforce and industry best-known-methods and establishing operating models to manage the onset of new requests. Responsibilities: Help build/improve requirements elicitation strategies for every stakeholder group we engage. Strong understanding of Salesforce's capabilities and limitations and can clearly communicate those to customers. Lead discovery and collaborative requirements reviews, which can includes large audiences, solution presentations, and prototype demonstrations. Maintaining and enhancing data integrity through effective design, maintenance and security in the Salesforce.com application. Responsible for identification and inventory of customer process pain points and gaps in best practices. Perform rapid analysis and decomposition of complex business information into technical process components. Perform business process modelling, User experience modeling and basic technical architecture diagramming. Can interpret technical and business strategy roadmaps and apply a detailed technical solution. Comfortable building and demonstrating prototypes in Salesforce validation/sandbox environments. Comfortable with heavy involvement in user acceptance test planning. Ability to work in an Agile development team structure Business Systems Analyst Mandatory Skills Bachelor's degree in Computer Science, Software Engineering, MIS or equivalent combination of education and experience 5+ years experience as a Business Analyst or Systems/Software Engineer or Software experience 4+ years experience with Salesforce.com configuration Experience with Salesforce.com custom development Strong presentation and communication skills Extensive hands-on (not just certifications) experience with implementations using Salesforce.com in the following areas: *Salesforce.com Sales Cloud *Salesforce.com Service Cloud *Salesforce.com Marketing Cloud *Salesforce.com Wave Analytics Cloud in addition to standard SF reports/dashboards *Salesforce.com Force.com platform development *Salesforce.com Lighting Experience, Components, etc a plus Business Systems Analyst Start Date ASAP Business System Analyst Assignment Length 8 Months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

We are looking for a Cards Business Analyst out of Beaverton, OR. Required Skills: • In depth knowledge of cards issuing line of business. • Conducting workshop with IT/business/operations team in order to understand the AS-IS processes / requirements and suggest TO-BE processes/requirements. • Business Requirement assessment and document business processes, flows, use cases and business requirements and help in solution development and deployment. • Work in cross functional team environment and liaise between the development / testing teams and the client in order to cascade the requirements. • Defining the analysis approach for projects, ensuring they meet Capgemini and customer needs for successful delivery. • Interact with business/SMEs/Technical stakeholders, steer workshop for requirement elicitation, system impact analysis. • Lead a team of Junior BAs, Testers. • Review analysis documents - BRD, FSD, User Stories and take stakeholder sign-off from client. • Review test strategy, test specifications ,assist in SIT and provide UAT support. • To understand the Business requirements from different business stakeholders and convert them into System Requirements in the form of User Stories and Acceptance Criteria. • Proven Domain and Business Functions expertise in Cards domain. • Proven Business and Technical expertise in Credit card and banking domain (BFSI) with Hands-on experience in card management systems FDR Omaha. • Excellent communication and customer management skills. • Prior experience of working in FDR Omaha platform is a big plus. • Experience of working in an Agile Environment.

Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics. The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry. Our Goals Are: • To use our expertise to the benefit of our clients and partners through open communication and collaboration. • To ensure sustainable and profitable long-term growth. • To provide a return on investment to shareholders. • To promote employee development. Job Description Responsible for business process analysis incl. business process mapping and modeling and defining the future state process design, requirements elicitation, analysis incl. prioritization and documentation (incl. all typical techniques and types of documentation, e.g. use cases, logical data model, conceptual UI design, report design, etc.), systems and gap analysis and evaluation of solution alternatives, as well as coordination of user acceptance testing. Produces clear and concise written communications, and responds to change requests that impact business requirements. Assesses and anticipates issues, risks, and business impacts and participates in the development of business cases. Typically functions as a contributor within a project team and providing critical BSA deliverables like Business Requirements Documents or Functional Specifications. Can also function as a team leader in complex projects incl. reviewing other BSA's deliverables. Leads major workshops and facilitates group discussions; leads and acts as a subject matter expert. Evaluates large, complex problems and breaks them down into smaller, solvable problems. Independently identifies and executes solutions based upon analytical skills and business knowledge. Must be able to present to executives. Key Accountabilities: • Demonstrate deep understanding of the business domain and drive for future state design that resolves current state issues following the business vision • Lead the conversation with the business customer to elicit and verify requirements • Apply appropriate BSA methods and techniques to deliver work products across multiple phases of a project • Drive cross-functional alignment and prioritization of requirements within and across projects • Demonstrate an understanding of how process and technology can be integrated to deliver high business value and apply knowledge of the client's business requirements to describe the relationship between the proposed solution and trade-offs • Demonstrate deep understanding of typical software development lifecycle methodologies including waterfall and agile • Systematically address business as well as technical problems • Drive work efforts to be in line with the underlying IT strategy • Assist in the definition of performance measures for a client • Assume additional responsibilities as assigned • Develop value propositions and business cases Related Work Experience: • At least 6 months of experience in Loan Servicing, finance, or escrow • At least 2 year of experience as Business Systems Analyst • MS Excel and SQL • Ability to handle multiple tasks and deadlines with attention to detail • Experience working directly with users to define business rules and processes • High School Diploma/GED Additional Information All your information will be kept confidential according to EEO guidelines.

BSA - PROF SR (U) Duration: 12 months contract The nature of the work is focused on the company's computer and telephony technology tools used to create, store, exchange, and use all forms of information. Performs technical analytics related to advanced data analysis, data mining, and source to target mapping. Creates and maintains complex context process and system diagrams. Work with remote groups such as vendors, other Nike facilities, and or departments to gather and document tactical requirements from the business. Coordinate and communicate functional requirements of business unit and technical solutions with IT capability resources by designing and documenting advanced functional specs. Conforms to standards, processes, and policies. Applies global process standards to regional technology solutions. Works with systems personnel to implement design. Participates in development of project plan/timeline. Provides input into project mgmt. Communicates project status to mgmt and the business. Provides support Works with systems personnel to implement design. Participates in development of project plan/timeline. Provides input into project mgmt. Communicates project status to mgmt and the business. Provides support and participates in change management at department and end user level. May create reports and consult on best practice configuration of systems. May configure packaged solutions to unique and complex business requirements. Oversees and performs complex testing activities including construction of test plans/scripts including the expected results and the validation of test results. Communicate and document system changes to the business. Translate system functionality into business relevant language. Leads and participates in SME discussions. participates in SME discussions. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Details Level: Experienced Position Type: Full Time Salary Range: $78629.00 - $108115.00 Salary Job Category: Information Technology Description NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law. Why work with us? * We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily. * We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance. * Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, 2024 and 2025! Job Title: Business Systems Analyst Department: Administrative Reports To: Manager of Technology Work Type: Hybrid Classification: Full-Time, Exempt Language Differential: Ineligible SUMMARY The Business Systems Analyst serves as a strategic and technical partner across the organization, bridging business needs with technology solutions. This role leads system analysis and planning efforts, evaluates infrastructure and application portfolio, and identifies opportunities to improve security, efficiency, and scalability. The Analyst manages small to medium-sized technology projects, coordinates lifecycle management for internal systems, and provides hands-on support across departments and clinic sites. As a subject matter expert in clinical and business systems, the Analyst analyzes workflows, optimizes application usage, and drives enhancements that improve operational outcomes. They document system configurations, lead application reviews, and support training initiatives to ensure effective adoption of technology tools. Additionally, the Analyst contributes to cybersecurity and compliance efforts, supports identity and access management, and develops automations to streamline IT operations. Collaborating closely with internal teams and external partners, the Analyst ensures technology investments align with organizational priorities and deliver measurable value. Essential Job Duties System Analysis & Planning * Provide system analysis and planning for organizational technology initiatives, evaluating infrastructure, application portfolio, and identifying risks and opportunities related to growth, security, and operational efficiency. * Conduct detailed analysis of enterprise applications, assessing usage trends, licensing models, and performance metrics to improve cost management and system value. * Lead small to medium-sized technology projects that include managing stakeholder engagement, providing project updates, and potentially being a key technical resource on the project. * Coordinate and oversee patching, maintenance, and lifecycle management for NHC-managed systems not covered by the MSP. * Act as a liaison between clinical/administrative staff and technical teams, translating business needs into actionable technical solutions. * Collaborate with internal and external stakeholders to resolve complex technical issues, coordinate service requests, and ensure alignment with organizational priorities. * Provide hands-on support to staff across departments and clinic sites, including troubleshooting hardware, software, network, and access-related challenges. Application & Workflow Optimization * Serve as a subject matter expert for clinical and business systems, providing deep technical insight into system architecture, data flows, and integration points. * Analyze existing workflows and systems to identify inefficiencies and recommend improvements that enhance productivity and reduce operational costs. * Manage application-related projects such as system enhancements, workflow redesigns, and updates, ensuring timely delivery and measurable impact. * Learn and document the functionality, workflows, and configurations of assigned applications used across the organization. * Participate in application reviews and help evaluate tools for usability, efficiency, security, and organizational needs. Lead the review process as assigned. * Support and lead training efforts by developing materials and guiding staff in the effective use of technology tools and systems. * Maintain internal knowledge bases and support portal tickets. Operational & Administrative Support * Contribute to cybersecurity and compliance efforts by supporting access audits, third-party application provisioning, and remediation of gaps identified in audits. * Assist in identity and access management by helping implement controls and monitor compliance. * Support onboarding and offboarding processes by coordinating user access, device provisioning, and account setup in alignment with organizational policies. * Maintain and improve IT asset tracking systems, leveraging automation and scripting where appropriate to enhance accuracy and reduce manual effort. * Develop automations using Power Automate and other similar tools to streamline IT processes. * Assist with procurement processes, including preparing purchase orders, coordinating approvals, and managing vendor relationships. * Perform other duties as assigned. Qualifications Education and/or Experience * Bachelor's degree in a relevant field is required. * 3+ years of experience in Information Technology is required. * Experience in healthcare and/or non-profit is preferred. * CompTIA or ITIL certification(s) are preferred. * Project Management certification preferred. * Experience and understanding of HIPAA, HITECH, and PCI preferred. * 1+ years leading projects with intermediate/advanced project coordination experience required. * Prior experience coordinating with a Managed Service Provider (MSP) or external IT vendor is preferred. License and/or Certification Requirements * No additional License or Certification required outside of Education and Experience qualifications. Knowledge, Skills, Abilities & Behaviors * Sufficient technical skills to understand high-level technical architecture and strategic vision of existing and potential applications. * General familiarity with database and reporting tools. * Demonstrated experience with IT systems, networks, systems administration, databases, software development, system interfaces, and IT operational processes. * Excellent verbal and written communication skills. * Proven ability to lead small projects, including cross-department and external partners. * Demonstrated knowledge of project management methodologies, often as evidenced by professional certifications such as the PMP or CAPM. * Proven ability to work effectively with diverse internal and external stakeholders. * Able to work in a resource-limited, fast-paced environment with lots of change. * Ability to take initiative and work both independently and in a team-oriented, collaborative environment. * Demonstrated ability to adapt and reframe perspectives, showing flexibility in thinking, openness of mind, and readiness for frequent change. * Demonstrate accountability by taking ownership of IT issues and avoiding blame-shifting; focus on resolving problems collaboratively and constructively. * Reliable transportation required. WORKING CONDITIONS * Regularly sit while working on the computer; use hands and fingers to handle, control, or feel objects, tools, or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time. * Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees. * Occasionally stand, stoop, and lift or move objects, equipment, and supplies weighing approximately 20-25 pounds up to 40-50 pounds. * The noise level in the work environment is usually moderate. * This position is typically 40 hours per week, with hours that may vary. * The nature of the work may require this position to be on-call to respond to issues as needed. * The position may require frequent travel to all NHC locations. Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.

Dealership:L0238 Driveway Finance Corporation IT Business Systems Analyst Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance! As a member of a cross-functional team, the DFC Business Systems Analyst I resolve support tickets, implement system enhancements and automation, develop reports, and helps onboard and train new users. In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers. Location: Tigard, OR (Hybrid) Compensation: The full salary range for this position is $60,000-$85,000 annually. The anticipated starting pay for this role is $60,000-$70,000, based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws. Responsibilities Monitor, triage, resolve, and reassign support tickets in the ticketing system. Ability to implement system changes via code (e.g., JavaScript, Python, SQL) or configuration updates within financial and business applications. Create reports and dashboards in Power BI and other analytical software to support business operations and decision-making. Alert team members and stakeholders of new issues and potential system outages. Collaborate with internal teams and the systems supervisor to process tickets and coordinate incident responses. Assist with onboarding, training, and access setup for new users. Identify and implement automations for ticketing and onboarding processes using scripting and automation tools (e.g., JavaScript, Python, SQL, Excel, Power BI). Provide Tier 1 support for DFC, ensuring high-quality customer service. Document processes, create user guides, flowcharts, and maintain clear records. Perform additional duties as assigned. Skills and Qualifications Experience with ticketing systems (e.g., ServiceNow, FreshService) preferred. Familiarity with scripting and automation tools such as JavaScript, Python, SQL, Excel, and Power BI. Strong customer service and communication skills. Ability to learn new tools and processes quickly. Attention to detail and effective troubleshooting skills. Bachelor's degree or equivalent experience in analytics, data, or IT support preferred. We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Information Technology Primary LocationUS-IA-Cedar Rapids Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Details Experienced Administrative Office - Tigard, OR Full Time $78629.00 - $108115.00 Salary Information TechnologyDescription NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law. Why work with us? We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily. We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance. Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, 2024 and 2025! Job Title: Business Systems Analyst Department: Administrative Reports To: Manager of Technology Work Type: Hybrid Classification: Full-Time, Exempt Language Differential: Ineligible SUMMARY The Business Systems Analyst serves as a strategic and technical partner across the organization, bridging business needs with technology solutions. This role leads system analysis and planning efforts, evaluates infrastructure and application portfolio, and identifies opportunities to improve security, efficiency, and scalability. The Analyst manages small to medium-sized technology projects, coordinates lifecycle management for internal systems, and provides hands-on support across departments and clinic sites. As a subject matter expert in clinical and business systems, the Analyst analyzes workflows, optimizes application usage, and drives enhancements that improve operational outcomes. They document system configurations, lead application reviews, and support training initiatives to ensure effective adoption of technology tools. Additionally, the Analyst contributes to cybersecurity and compliance efforts, supports identity and access management, and develops automations to streamline IT operations. Collaborating closely with internal teams and external partners, the Analyst ensures technology investments align with organizational priorities and deliver measurable value. Essential Job Duties System Analysis & Planning Provide system analysis and planning for organizational technology initiatives, evaluating infrastructure, application portfolio, and identifying risks and opportunities related to growth, security, and operational efficiency. Conduct detailed analysis of enterprise applications, assessing usage trends, licensing models, and performance metrics to improve cost management and system value. Lead small to medium-sized technology projects that include managing stakeholder engagement, providing project updates, and potentially being a key technical resource on the project. Coordinate and oversee patching, maintenance, and lifecycle management for NHC-managed systems not covered by the MSP. Act as a liaison between clinical/administrative staff and technical teams, translating business needs into actionable technical solutions. Collaborate with internal and external stakeholders to resolve complex technical issues, coordinate service requests, and ensure alignment with organizational priorities. Provide hands-on support to staff across departments and clinic sites, including troubleshooting hardware, software, network, and access-related challenges. Application & Workflow Optimization Serve as a subject matter expert for clinical and business systems, providing deep technical insight into system architecture, data flows, and integration points. Analyze existing workflows and systems to identify inefficiencies and recommend improvements that enhance productivity and reduce operational costs. Manage application-related projects such as system enhancements, workflow redesigns, and updates, ensuring timely delivery and measurable impact. Learn and document the functionality, workflows, and configurations of assigned applications used across the organization. Participate in application reviews and help evaluate tools for usability, efficiency, security, and organizational needs. Lead the review process as assigned. Support and lead training efforts by developing materials and guiding staff in the effective use of technology tools and systems. Maintain internal knowledge bases and support portal tickets. Operational & Administrative Support Contribute to cybersecurity and compliance efforts by supporting access audits, third-party application provisioning, and remediation of gaps identified in audits. Assist in identity and access management by helping implement controls and monitor compliance. Support onboarding and offboarding processes by coordinating user access, device provisioning, and account setup in alignment with organizational policies. Maintain and improve IT asset tracking systems, leveraging automation and scripting where appropriate to enhance accuracy and reduce manual effort. Develop automations using Power Automate and other similar tools to streamline IT processes. Assist with procurement processes, including preparing purchase orders, coordinating approvals, and managing vendor relationships. Perform other duties as assigned. Qualifications Education and/or Experience Bachelor's degree in a relevant field is required. 3+ years of experience in Information Technology is required. Experience in healthcare and/or non-profit is preferred. CompTIA or ITIL certification(s) are preferred. Project Management certification preferred. Experience and understanding of HIPAA, HITECH, and PCI preferred. 1+ years leading projects with intermediate/advanced project coordination experience required. Prior experience coordinating with a Managed Service Provider (MSP) or external IT vendor is preferred. License and/or Certification Requirements No additional License or Certification required outside of Education and Experience qualifications. Knowledge, Skills, Abilities & Behaviors Sufficient technical skills to understand high-level technical architecture and strategic vision of existing and potential applications. General familiarity with database and reporting tools. Demonstrated experience with IT systems, networks, systems administration, databases, software development, system interfaces, and IT operational processes. Excellent verbal and written communication skills. Proven ability to lead small projects, including cross-department and external partners. Demonstrated knowledge of project management methodologies, often as evidenced by professional certifications such as the PMP or CAPM. Proven ability to work effectively with diverse internal and external stakeholders. Able to work in a resource-limited, fast-paced environment with lots of change. Ability to take initiative and work both independently and in a team-oriented, collaborative environment. Demonstrated ability to adapt and reframe perspectives, showing flexibility in thinking, openness of mind, and readiness for frequent change. Demonstrate accountability by taking ownership of IT issues and avoiding blame-shifting; focus on resolving problems collaboratively and constructively. Reliable transportation required. WORKING CONDITIONS Regularly sit while working on the computer; use hands and fingers to handle, control, or feel objects, tools, or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time. Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees. Occasionally stand, stoop, and lift or move objects, equipment, and supplies weighing approximately 20-25 pounds up to 40-50 pounds. The noise level in the work environment is usually moderate. This position is typically 40 hours per week, with hours that may vary. The nature of the work may require this position to be on-call to respond to issues as needed. The position may require frequent travel to all NHC locations. Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.