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  • Quality Analyst - Remote

    Maximus 4.3company rating

    Indianapolis, IN jobs

    Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. • Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. • Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. • Assist the center with taking calls as needed to support operations and maintain service levels. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. • Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. • Maintain strong organizational skills to effectively track monitors across different lines of business • Collaborate in the development and revision of procedures in response to operational changes. • Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. • Make recommendations based on data analysis to enhance performance and service delivery. • Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. • Assist in training initiatives aimed at improving agent performance and overall quality scores. • Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. • Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. • Take calls as needed to support center operations and maintain service levels. • Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. • Perform other duties as assigned by management. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 61,000.00
    $55k-78k yearly est. Easy Apply 6d ago
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  • Temporary Organizational Readiness Specialist

    Ascension Health 3.3company rating

    Evansville, IN jobs

    Details * Department: Change Enablement & Organizational Readiness * Schedule: Monday - Friday, Days, flexibility required closer to implementation (evenings/weekends) * Location: Will support Ascension facilities within the Evansville, Indiana area. Travel will be required to sites in those areas (up to 75%). Opportunity for more remote work prior to go-live. * Temporary position with potential to end December 2026 Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer. Responsibilities The Organizational Readiness Specialist serves as the critical liaison between system office strategy and local market execution. The system office defines the Organizational Readiness strategy, the specialist ensures the strategy is understood, adopted, and successfully implemented within each market by translating Ministry-level decisions into market-specific readiness actions. This includes assessing local impacts, preparing stakeholders, coordinating communications and training, and ensuring effective implementation across the market(s). * Leads stakeholder engagement and conducts change impact assessments to understand and address readiness needs in local markets to serve as a connector with Ministry-driven changes. * Reinforces system office communication strategies to ensure clarity, alignment, and awareness across impacted groups. * Converts system office training plans, materials, and delivery to enable successful adoption of new systems or processes. * Provides hypercare and floor support during rollout to guide end users and resolve issues quickly. * Facilitates alignment between system office, change leaders, and local teams to ensure feedback flows both ways and deployment is consistent, effective, and timely. Requirements Education: * High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required. Additional Preferences Additional Preferences: * 2-5 years+ of change management experience is strongly preferred. * 2-5 years of human resources and oracle experience is strongly preferred. * Experience working with varying levels of leadership across a large, matrix organization. * Strong communication skills. * Knowledge of training and implementations. Why Join Our Team Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. Equal Employment Opportunity Employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify
    $47k-76k yearly est. Auto-Apply 16d ago
  • Regional Concierge Navigator (Vietnamese Speaker)

    Alignment Healthcare 4.7company rating

    Indiana jobs

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Regional Concierge Navigator provides outreach and support to all our members, ensuring they have access to the care they deserve. Supports our members to navigate through their health care and benefits. Connects the dots between our provider network, health plan operations, and supplemental vendors. Maintains a high knowledge of the member needs of their respective market and assist our members every step of the way to ensure they are never alone in their healthcare journey and have the highest level of coordinated care. Lays the groundwork for future and ongoing member support. Has familiarity with assigned markets and understands the meaningful contributions to members' healthcare outcomes. ENERAL DUTIES/RESPONSIBILITIES 1. Provides in-market, specialized member support in respective market or region. 2. Conducts in-market member engagement including Welcome Calls, New Member Onboarding, JSA Scheduling, High Quality PCP and Provider Terms, Product/Vendor Changes, CAHPS Proxy, Disenrollment Quality Assurance, and Proactive Service Recovery 3. Conducts case follow-ups and quality member issue resolution for all cases assigned. 4. Ensures members have access to PCP and specialists to coordinate care. 5. Educates members on gaps in care and assists with scheduling provider appointments. 6. Serves as the patient's liaison throughout the life cycle of the program by addressing program specific quality measures and adhering to company guidelines/standard operating procedures. 7. Makes appropriate and timely patient appointments, reminders, and confirmations and Mails letters and correspondence as needed. 8. Places regular/consistent outreaches to the patient 9. Communicates with PCP with any member updates and requests. 10. Assists with obtaining medical records from any healthcare providers involved in care or hospitals. 11. Helps members with any authorizations and referrals involved in their care plan. 12. Resolves incoming calls concerning members' eligibility, benefits, provider information, clinical, and pharmacy needs; coordinate membership changes such as member's primary care physician and proactively engage member with their wellness plan options. 13. Participates in on-site member engagement activities as needed, such as in-person member meetings, handling lobby calls at a retail or care center location, etc. (subject to change). 14. Other duties as assigned. Job Requirements: Experience: • Required: Minimum 1 year of customer service experience. • Preferred: High-volume inbound customer service experience, particularly for health plan or Medicare “Member Services” roles in health plan and supplemental benefits preferred. Telemarketing and/or member outreach experience preferred. Specialized experience in escalation or resolution units preferred. Education: • Required: High School Diploma or GED. Specialized Skills: • Required: Knowledge of ICD-10 and CPT codes. Keyboard typing 40+ words per minute. Ability to help members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations. Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. • Required Language: English/Vietnamese Licensure: • Required: None Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1 While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2 The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,654.00 - $62,482.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $41.7k-62.5k yearly Auto-Apply 20d ago
  • 100% Breast Imaging Radiologist | Partnership Track | MAMMO ONLY

    Radiology of Indiana P C 3.1company rating

    Indiana jobs

    Full-time Description Radiology of Indiana is seeking an on-site, full-time; ABR fellowship trained Breast Imager to join our expanding private practice group. Experienced mammographers or radiologists completing a fellowship in breast imaging are encouraged to apply. This is a partnership track position, with 100% Mammography day shifts from Monday through Friday. NO CALL, NO WEEKENDS, NO HOLIDAY COVERAGE REQUIRED. One of our largest hospital partners, Community Hospital Network, has a formal affiliation with MD Anderson Cancer Center. Our group has played an integral part in that affiliation, and the breast imagers participate in the multidisciplinary cancer teams and weekly tumor boards at all MDA-affiliated sites. Our breast imagers work closely with our breast surgeons and oncology teams on a daily basis. Workdays consist of breast imaging and breast biopsies. We have also recently acquired the ability to read our breast imaging studies from home and plan with future growth to incorporate a rotating local breast imaging work from home slot. Candidates can expect: - Starting compensation of at least $500,000, with internal opportunities to exceed this compensation floor. - 12 weeks of vacation, with non-seniority based vacation distribution - Multiple opportunities for moonlighting with ability to buy and sell shifts. Practice Highlights: -Thriving physician-led, professional group -Group-owned URP (Unified Radiology Platform)-one platform from which all studies are read, no matter the site of origin. Allows flexibility for growth. -Group-owned IT company- our own IT staff runs and maintains our PACS allowing for multiple joint ventures that generates passive income for partnership track radiologists. -Robust operational support and resources in a collegial work environment. -Opportunity for all physicians to participate in growth and leadership roles in the practice. -24/7 support of Reading Room Coordinator (RRC)-helps facilitate contact with referring clinician on call, need for prior films, etc. Instant message system built-in to the URP makes communication seamless. Indianapolis is a major Midwestern city with a vibrant downtown and attractive suburbs. It is host to two professional sports teams (Colts and Pacers) and is conveniently located near two Big Ten universities. Carmel, Fishers, Noblesville and Westfield are a few of the suburban towns with exceptional school systems. If interested, please submit your CV and cover letter Requirements Board Certified or Board Eligible Indiana Medical License
    $500k yearly 60d+ ago
  • Clinical Research, Clinical Research Associate (Remote)

    Castle Biosciences 3.7company rating

    Indianapolis, IN jobs

    Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! Learn more at ************************* Castle Biosciences Inc. is growing, and we are seeking to hire a full-time Clinical Research Associate to work remotely from a home-based office in the USA, preferably located in the greater Chicago area, St. Louis, Missouri, Ohio, Virginia, Pennsylvania, Nashville, Indianapolis, or Atlanta within close proximity to a major airport. Why Castle Biosciences? * Exceptional Benefits Package: * Excellent Annual Salary + 20% Bonus Potential * 20 Accrued PTO Days Annually * 10 Paid Holidays * 401K with 100% Company Match up to 6% * 3 Health Care Plan Options + Company HSA Contribution * Company Stock Grant Upon Hire Salary Range: $90,000 - $95,000. Salary Range is based on Experience and Education levels. A DAY IN THE LIFE OF A Clinical Research Associate The Clinical Research Associate (CRA) is responsible for managing sites participating in Castle's clinical studies. Daily tasks vary based on study and site needs and may include attending team meetings, training site staff, sending emails, and traveling to U.S. sites to monitor data. The CRA performs all aspects of clinical monitoring and site management in compliance with ICH GCP, FDA guidelines, local regulations, protocols, and Castle's SOPs. This role ensures protocol and regulatory compliance, manages study documentation, and fosters strong relationships with sites. CRAs also play a key role in protecting participant safety, ensuring data quality, and representing Castle in the broader research community. REQUIREMENTS * Bachelor's degree in a science or healthcare-related field or a registered nursing certification, or equivalent certification/licensure from an appropriately accredited institution. * 3 years of CRC experience or previous 1 year experience as a CRA. * Direct patient care or clinical research experience required. * Familiarity with clinical research and study development processes. * Valid Driver's License where applicable. * In some cases, a combination of education, professional training, and demonstrated experience that provides the required knowledge, skills and abilities may be considered. TRAVEL/WORK ENVIRONMENT * Regular overnight travel by car and air, typically 50-60% of the time, with potential peaks up to 80% * Flexibility to accommodate an often changing and unpredictable timeline * Frequent laptop use * When in the office, there is a standard office environment with the use of a desk/phone/computer * Generally, proof of COVID-19 vaccination will be required to access study sites, in accordance with site-specific guidelines and subject to any applicable exceptions as required by Federal, State, and Local laws. SCHEDULE * M-F travel-based position; working remotely from your home based in the USA near a major airport. * Preferred locations include greater Chicago area, St. Louis MO, Ohio, Virginia, Pennsylvania, Nashville or Atlanta within close proximity to a major airport. READY TO JOIN OUR BIOTECH TEAM? We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon! Castle Biosciences Awards and Research Developments! WORK AUTHORIZATION All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas. ABOUT CASTLE BIOSCIENCES INC. At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development. Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com. This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. No third-party recruiters, please
    $90k-95k yearly 5d ago
  • Crisis Counselor - Fully Remote in South Bend, IN

    Protocall Services 3.9company rating

    South Bend, IN jobs

    Benefits Comprehensive medical, dental, and life insurance plans 401(k) retirement plan with company match Short-term and long-term disability (STD/LTD) coverage Employee Assistance Program (EAP) services Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year Company-matched student loan repayment program Opportunities for career growth and advancement Education and Experience Requirements Education Requirement: Bachelor's Degree from an accredited 4 year college or university. Experience Requirement: Minimum of 1 year direct experience in Behavioral Health or Social Services Location Requirement: Fully Remote in Indiana Who We Are: Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide. We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs. Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada. Who You Are: You are a compassionate and empathetic professional with exceptional communication skills and the ability to actively listen and connect with others. You are comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction, providing support with empathy and professionalism. You thrive in high-pressure, high-stakes environments, remaining calm and focused while employing effective crisis intervention techniques. Your solution-focused mindset, problem-solving abilities, and resilience enable you to navigate complex situations with patience and clarity. You excel at multitasking, seamlessly managing intense calls while handling multiple tasks and navigating computer systems efficiently. A strong background in psychology, social work, counseling, or a related behavioral healthcare field is essential, and experience in crisis support or similar roles is highly valued. Integrity and confidentiality are at the core of your work. You maintain the highest ethical standards and uphold privacy in every interaction. You have a secure, HIPAA-compliant workspace with a locking door which is a non-negotiable to ensure caller confidentiality and privacy. Additionally, you embrace Protocall's fully remote work model, ensuring you have a stable, wired internet connection that directly connects to the work computer provided by Protocall. This setup must meet company standards to maintain the safety and trust of callers. Primary Responsibilities: * Maintain a secure, HIPAA-compliant private workspace at home to ensure focus and confidentiality. * Engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges. * Build rapport and foster client engagement during calls. * Assess and mitigate risk while maintaining accurate, thorough documentation. * Provide resources, information, and referrals as needed. * Assist callers in identifying positive coping strategies and developing safety plans. * Intervene during emergencies when necessary. * Stay calm, professional, and focused while multitasking in a fast-paced environment. * This role is ideal for someone who is dedicated to making a positive impact, capable of navigating high-pressure situations, and committed to providing unwavering support to individuals in need. What You Can Expect as a New Employee: As part of Protocall's 24/7/365 crisis call center, you must demonstrate flexibility in your availability, including a regular willingness to work holidays and weekends. This role begins with an intensive, paid six-week virtual cohort training program designed to refine your skills and ensure readiness for the role. During this time, you will develop your skills through various learning modalities, including book learning, group sessions, roleplay, and live call-taking. This training is an opportunity to enhance your abilities, fill knowledge gaps, and fully prepare you for your role as a telephonic first responder, delivering professional and compassionate support to individuals in crisis. In order to successfully complete this cohort training program, you are expected to develop fluency and demonstrate proficiency in key crisis care skills. Successful completion of this training is necessary for continued employment beyond this 6 week cohort training program. Six Week Cohort Training Schedule: You will attend a regular Monday through Friday, 8:00 AM to 4:30 PM PST cohort training program for six weeks. Post Cohort Training: After successfully completing Cohort Training you will begin your regular schedule. This schedule is developed in partnership with Protocall's Scheduling Department, during your Pre-Hire/Onboarding process. ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
    $49k-64k yearly est. 56d ago
  • Insurance Benefit Reviewer- Entry Level position

    Porter-Starke Services 3.8company rating

    Valparaiso, IN jobs

    Our Valparaiso Billing Department is in need of an Insurance Benefit Reviewer! Once training is complete there are hybrid work from home options with this role. Porter-Starke Services, Inc. is a Community Mental Health Center (CMHC) based in Valparaiso and serves northwest Indiana with additional offices in Portage, Knox, and LaPorte. Porter-Starke operates Marram Health Center, a Federally Qualified Health Center (FQHC) with offices in Gary, Hebron, and Portage. POSITION SUMMARY: Ensures that the organization receives the necessary information to maximize first and third party billing and collection for client services. This is an entry-level position providing valuable experience based at the Valparaiso location Billing Department. EMPLOYEE BENEFITS: 401K w/ 20% company matching Option to work some remote hours (once training is complete) 11 paid holidays Competitive wages Generous PTO Employee discounts (YMCA) Employee referral program HSA/FSA accounts Medical, dental, and vision insurance Tuition assistance (up to $5250/annually) Loan repayments (up to $200/month) Casual Fridays Company paid life insurance policy Company paid long term disability Optional insurances (short term disability) Employee recognition events Employee Assistance Program Free health screenings VITAL DUTIES AND RESPONSIBILITIES [Major Job Functions] * Reviews all admitting paper work that has been scanned into the electronic medical record (EMR) system for new patients. Checks for duplicate patient IDs. * Reviews all data in EMR for new patients. For selected departments, reviews and enters all HAP associated data. * Contacts insurance carriers to obtain insurance benefits and initial authorizations. * Enters all insurance and authorization information into the patient's account in the Accumed practice management system. * Verifies Medicaid eligibility on a weekly basis for all patients who are currently eligible for Medicaid and for all self-pay only patients. * Updates the patient's insurance profile and transfers all claims to the appropriate payor when a patient becomes eligible for Medicaid. * When notified that a patient is no longer eligible for Medicaid, updates the patient's insurance profile, transfers all claims to the appropriate payor and communicates the change in funding to all of the patient's program areas. * Re-verifies insurance benefits and authorizations for patients who have been transferred or referred by one PSS staff to another. * When notified that a patient's insurance has lapsed, communicates this to front desk staff and follows up with new insurance and authorization information. * Assists patients to examine their insurance coverage to determine the allowable services and co-payments. * Assists staff at satellite offices with insurance questions or problems. * Handles customer and insurance representative inquires in a timely and efficient manner. * Participates in the telephone rotation and assists with inquiries at the Client Financial Services window when needed. EDUCATION & EXPERIENCE * High school diploma or G.E.D is required * A certificate or degree from a vocational or technical school preferred * One to three years related experience and/or training is preferred Please feel free to visit our website at ******************** for additional information.
    $32k-43k yearly est. 39d ago
  • Technical Account Manager

    Cardinal Health 4.4company rating

    Indianapolis, IN jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 10d ago
  • Case Builder Auditor - Veterans Evaluation Services

    Maximus 4.3company rating

    Evansville, IN jobs

    Description & Requirements Maximus is currently hiring for a Case Builder Auditor to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Case Builder Auditor is responsible for reviewing Disability Benefits Questionnaires ("DBQs") built by Case Builders on the "Build Team" so that Veterans may be evaluated on behalf of the Department of Veterans Affairs (the "VA"). Auditors are responsible for providing guidance and instructions to Case Builders with questions on VA specific build criteria and also second reviews and audit cases built to ensure builds meet VA specific build criteria for VBA exams. An Auditor works closely with the of Auditors and Builders, as well as with the Case Builder Manager, to maintain a respectful, positive, and high sense of urgency work environment and to make sure the Case Building Department is producing the highest quality exams possible. Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity. Essential Duties and Responsibilities: - Enter any missed build information into the software for the doctor to be able to utilize during and after the appointment. - Ensure providers have the necessary documentation and medical records to properly evaluate Veterans. - Research medical conditions and new information when necessary in order to assist builders with any case questions during the build process. - Identify and confirm that all relevant worksheets and diagnostics were added during the build process as requested by the VA. - Track Case Builder (CB) errors and monitor progress of assigned builders through weekly audit reports and master error log. - Communicate with CB supervisors when patterns of concern regarding quality and production are identified. - Communicate with other departments to share relevant information when necessary in order to best complete the case. - Thoroughly checks over and approves Case Builder's work when in audit, to make sure the build is sufficient. - Complete audits as assigned by Supervisor or Case Building Management. - Assists with clarification response (CR) updates when a CB on the build team is out of office. - Complete one-on-one conferencing with assigned Case Builders to review error trends and provide build feedback with the goal of improving assigned Case Builder quality. - Responds promptly and appropriately to messages from supervisors, co- workers, and other departments. Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements using Maximus-Provided Equipment: - Internet speed of 20 mbps or higher required (you can test this by going to ****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and your are required to remain at your designated home location for all work activities. Minimum Requirements - High school graduate or GED required. - Minimum of 2 years of related experience. - Minimum of 1 year of Case Building experience, to include high productivity and low error percentage, during time as a Case Builder. - 2 or more years previous Case Building experience is strongly preferred. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 26.45 Maximum Salary $ 35.35
    $26k-36k yearly est. Easy Apply 2d ago
  • Principal Project Manager

    Alignment Healthcare 4.7company rating

    Indiana jobs

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Principal Project Management is a key driver of process optimization and project success across our organization. This is a highly strategic and hands-on role where you will be responsible for both defining the "what" and optimizing the "how." You will lead the development and implementation of a unified project management framework while simultaneously analyzing, designing, and improving our core business processes. The ideal candidate is a seasoned expert who can think at a strategic level, mentor and lead teams, and get into the weeds to solve complex operational challenges. Job Duties/Responsibilities: Strategic Project Management Framework: Design, implement, and govern a standardized, scalable project management methodology (e.g., Agile, Waterfall, Hybrid) that is tailored to our organization's needs and ensures consistency, predictability, and quality in project delivery. Process Optimization Leadership: Act as the lead subject matter expert in process improvement. Conduct comprehensive analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for automation and optimization. Capacity and Demand Management: Develop, implement, maintain and report on the capacity of the IT organization to intake work, prioritize it, and report on demand for those resources. This will support work execution and resource planning. Change Management: Lead the change management initiatives to ensure the successful adoption of new project management methodologies and optimized business processes across all departments. This includes developing training materials, conducting workshops, and providing ongoing support. Enterprise Project Management: Lead multiple complex, enterprise-wide initiatives with significant financial and operational impact. Mentorship and Coaching: Serve as a senior-level mentor and coach to project managers and operational teams. Provide expert guidance on best practices in project planning, execution, risk management, and stakeholder communication, as well as process analysis and continuous improvement techniques. Performance Metrics and Reporting: Define and track key performance indicators (KPIs) for both project health and process efficiency. Develop and maintain dashboards and reports that provide executive leadership with a clear, data-driven view of our project portfolio and operational performance. Tooling and Technology: Evaluate, select, and optimize project management and business process management (BPM) software and tools to support our methodologies and improve overall efficiency. Cross-Functional Collaboration: Partner with senior leaders and stakeholders across the organization to align project and process optimization initiatives with strategic business goals. Facilitate cross-functional teams to drive and implement complex improvements. Risk Mitigation: Proactively identify and address risks related to project execution and process failures. Develop and implement strategies to mitigate these risks and ensure business continuity. Continuous Improvement Culture: Foster a culture of continuous improvement by promoting lean principles, data-driven decision-making, and a proactive approach to identifying and solving problems. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience: 10+ years of progressive experience in a combination of project management, process improvement, information technology, and business analysis roles, with a minimum of 5 years in a principal or leadership capacity. Certifications: PMP (Project Management Professional) and/or other relevant certifications (e.g., Lean Six Sigma Black Belt, Agile, Scrum Master) are . Education: Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. Technical & Analytical Skills: Deep expertise in process mapping, data analysis, and the use of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen). Leadership & Influence: Exceptional leadership, communication, and interpersonal skills with a proven ability to influence and drive organizational change without direct authority. Strategic Thinking: Proven ability to develop and execute a strategic vision for project and process management that aligns with and supports business growth. Problem-Solving: Strong analytical and problem-solving skills with a meticulous attention to detail. Tool Proficiency: Advanced proficiency with project management software (e.g., Jira, Asana, Microsoft Project) and process mapping tools (e.g., Visio, Lucidchart). Preferred Qualifications: Education/Licensure: Master's degree preferred. Experience with FreshService or ServiceNow Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $130,332.00 - $195,498.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $59k-75k yearly est. Auto-Apply 60d+ ago
  • Claims Auditor- Remote

    American Health Partners 4.0company rating

    Indianapolis, IN jobs

    American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. This division currently operates in Tennessee, Georgia, Missouri, Kansas, Oklahoma, Utah, Texas, Mississippi, Louisiana, Iowa, and Idaho with planned expansion into other states in 2024. For more information, visit AmHealthPlans.com. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: * Affordable Medical/Dental/Vision insurance options * Generous paid time-off program and paid holidays for full time staff * TeleMedicine 24/7/365 access to doctors * Optional short- and long-term disability plans * Employee Assistance Plan (EAP) * 401K retirement accounts * Employee Referral Bonus Program ESSENTIAL JOB DUTIES: To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation. * Conduct pre-pay and post-pay audits to ensure accurate claims payments and denials * Ensure regulatory compliance and overall quality and efficiency by utilizing strong working knowledge of claims processing standards * Work closely with delegated claim processor to ensure errors are reviewed and corrected prior to final payment * Work assigned claim projects to completion * Provide a high level of customer service to internal and external customers; achieve quality and productivity goals * Escalate appropriate claims/audit issues to management as required; follow departmental/organizational policies and procedures * Maintain production and quality standards as established by management * Participate in and support ad-hoc audits as needed * Other duties as assigned JOB REQUIREMENTS: * Proficient in processing/auditing claims for Medicare and Medicaid plans * Strong knowledge of CMS requirements regarding claims processing, especially regarding skilled nursing facilities and other complex claim processing rules and regulations * Current experience with both Institutional and Professional claim payments * Knowledge of automated claims processing systems * Hybrid role that may require 2-3 days per week onsite at the Franklin, TN office. REQUIRED QUALIFICATIONS: * Experience: * Two (2) years' experience with complex claims processing and/or auditing experience in the health insurance industry or medical health care delivery system * Two (2) years' experience in managed healthcare environment related to claims processing/audit * Two (2) years' experience with standard coding and reference materials used in a claim setting, such as CPT4, ICD10 and HCPCS * Two (2) years' experience with CMS requirements regarding claims processing; especially Skilled Nursing Facility and other complex claim processing rules and regulations * Two (2) years' experience processing/auditing claims for Medicare and Medicaid plans * License/Certification(s): * Coding certification preferred EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.
    $44k-55k yearly est. 47d ago
  • Clinical Pharmacist

    Alignment Healthcare 4.7company rating

    Indiana jobs

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Clinical Pharmacist at Alignment health Plan is involved in a wide range of projects throughout the year. Projects include, performs Part D coverage determination and appeal, responds to internal pharmacy questions, assists audits, reviews member materials, tests, and builds benefits among others. GENERAL DUTIES/RESPONSIBILITIES: 1. Reviews Part D coverage determination and appeal requests and make clinical decisions in accordance with formulary benefits, guidelines, and CMS requirements 2. Researches and responds to Part D grievances and inquiries, conducting outreach to prescribers, pharmacies, and members as needed 3. Monitors and oversees activities of Pharmacy Benefit Manager (i.e. benefit administration, clinical decision making, quality of customer service, compliance, etc.) 4. Supports annual pharmacy benefit build activities and development of member materials 5. Manages Part D formulary and related activities 6. Develops formulary recommendations by assessing drug utilization trends, clinical guidelines, and drug spend 7. Conducts therapeutic class reviews and analyze pharmacy cost and utilization management trends 8. Performs Medication Therapy Management over the phone 9. Attends interdisciplinary clinical rounds to provide pharmacy recommendations and improve patient health outcomes 10. Participates in plan and regulatory reporting and audits 11. Supports various Pharmacy Department operations, programs, and initiatives as needed 12. Performs other related duties and projects assigned Minimum Requirements: Standard work schedule: Monday through Friday, 8 AM - 5 PM PST, with availability for rotational weekend shifts as needed. Occasional onsite travel to the corporate office in Orange, CA may be required. Candidates should be prepared to travel up to 10% of the time to meet business needs Experience: • Required: Minimum of three years of experience at a health plan and/or PBM. Three years of work experience with Medicare Part D. Three years' experience in CDAG (coverage determinations, appeals, and grievances) • Preferred: Previous work experience in Part D formulary management. Previous work experience in Medication Therapy Management. Education: • Required: Bachelors Degree, Masters Degree or PhD in Pharmacy. • Preferred: Pharm. D. Specialized Skills Required: Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Report Analysis Skills: Comprehend and analyze statistical reports. Licensure: • Required: Active pharmacist license in good standing Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1 While performing the duties of this job, the employee is regularly required to talk or hear. 2 The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 3 The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $126,422.00 - $189,634.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $41k-80k yearly est. Auto-Apply 32d ago
  • Senior Scrum Master

    Alignment Healthcare 4.7company rating

    Indiana jobs

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. We are seeking a highly skilled Senior Scrum Master to support and elevate multiple engineering teams in delivering high-quality, high-velocity software solutions. This role is ideal for a servant-leader who brings deep Agile expertise, strong technical understanding of .NET and CI/CD tools, and the ability to coach teams toward continuous improvement. As a Senior Scrum Master, you will partner closely with engineering, product, and architecture leads to drive predictable delivery, mature Agile practices, optimize workflows, and remove impediments that slow teams down. You will be an advocate for transparency, sustainable pace, and team excellence across the organization. Key Responsibilities Agile Delivery & Team Leadership Serve as Scrum Master for multiple concurrent Scrum or Kanban teams, ensuring Agile principles are understood and practiced consistently. Facilitate all core Agile ceremonies, including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives. Coach teams on story sizing, flow efficiency, definition of ready/done, and iterative delivery. Drive continuous improvement and team performance through metrics such as throughput, cycle time, WIP, team capacity, and predictability. Partner with Product Owners to ensure backlogs are prioritized, decomposed, and delivery-ready Agile Coaching & Organizational Maturity Provide hands-on coaching to engineers, product managers, and leaders to strengthen Agile mindset and practices. Support cross-team coordination, dependency management, and enterprise planning activities. Champion a culture of psychological safety, empowerment, accountability, and transparency. Technical Alignment and Workflow Optimization Collaborate with DevOps and engineering leads to advance CI/CD automation, pipeline optimization, and shift-left quality practices. Understand team workflows within .NET development environments, Azure DevOps, and GitHub to ensure smooth execution of sprints and releases. Partner with engineering managers to identify bottlenecks, inefficiencies, and systemic issues affecting delivery performance. Promote best practices in code review flow, branching strategy, release management, and automation. Cross-Functional Collaboration Collaborate with Product Manager in building and grooming the product backlog Ensure alignment with Product, QA, Architecture, and Security teams to support high-quality delivery. Support roadmap planning, release planning, and long-term forecasting across multiple teams or workstreams. Communicate project risks, dependencies, and progress updates to leadership and stakeholders. Qualifications Minimum Requirements 5+ years of experience as a Scrum Master, Agile Delivery Lead, or Agile Coach. Proven experience managing multiple Agile teams in a fast-paced environment. Strong familiarity with .NET development, modern software engineering workflows, and DevOps practices. Hands-on experience with Azure DevOps, GitHub, and CI/CD pipeline practices. Deep understanding of Agile frameworks (Scrum, Kanban, SAFe, XP) and the ability to apply them pragmatically. Demonstrated ability to drive measurable improvements in team performance. Excellent communication, facilitation, conflict resolution, and servant-leadership skills. Effective at coaching teams at varying levels of Agile maturity. Preferred Qualifications PMP, CSM, PSM, SAFe, or ACP certification (PMP preferred). Experience in enterprise engineering environments with multiple cross-functional stakeholders. Background in Agile transformation, scaling Agile, or implementing DevOps culture. Familiarity with metrics tools such as Azure Boards Insights, Jira dashboards, or Power BI. What Success Looks Like Teams deliver at a predictable cadence with improved cycle times and quality. CI/CD pipelines become more automated, reliable, and integrated with team workflows. Teams actively embrace Agile values and continuously improve independently. Stakeholders have transparency into progress, risks, and delivery outcomes. Dependencies are proactively managed and cross-team alignment is strong. Pay Range: $98,550.00 - $147,825.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $98.6k-147.8k yearly Auto-Apply 26d ago
  • Senior Billing Analyst

    Press Ganey Associates 4.7company rating

    South Bend, IN jobs

    PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. This is a hybrid role to the South Bend, IN location Tuesday through Thursday and working from home Monday and Friday. Job Overview This position will be responsible for processing new contracts and amendments and setting them up for accurate invoicing and revenue recognition. They will manage a client load and be available to answer questions directly from clients as well as from other internal departments regarding the contracts and invoices for their assigned client. Duties and Responsibilities Assist with the monthly invoice process including posting and review of client invoicing. Review and process contracts to ensure accurate invoicing and revenue recognition. Process monthly cancellations and issue necessary credits. Perform maintenance on client accounts to realign services, change billing cycles and adjust current or future pricing. Maintain a strong working relationship with clients both external and internal to ensure the accuracy of invoices and to serve as a resource when questions arise. Qualifications A high level of attention to detail to prevent and/or resolve existing billing issues timely and accurately. Excellent phone and written communication skills Ability to work independently, prioritize their work load, meet deadlines, and work in a team environment. Knowledge of the Microsoft Suite of products, especially Excel, is preferred. Education Bachelor's degree in Accounting, Finance, Business or related area is required with 1-3 years of relevant experience preferred. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $50,000 to $60,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: *****************************************
    $50k-60k yearly Auto-Apply 6d ago
  • IT Talent Acquisition Partner/Contract (Remote)

    Trimedx 4.6company rating

    Indianapolis, IN jobs

    If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer and we do that by collaborating and supporting each other Associates look forward to coming to work each day Every associate matters and makes a difference It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here. Summary This position will require experience in the sourcing and screening of IT candidates for positions within AI, Machine Learning, Service Now, Snowflake, Looker, Azure or related tools. Hourly pay rate will be $48-50/hour. The Talent Acquisition Partner (TAP) supports and executes the talent acquisition (TA) and workforce planning strategies of the organizations. This position's responsibilities will flex on the amount of time spent in these areas depending on the needs of the TA team and the organization. These responsibilities could include leading efforts in sourcing, selecting and hiring both technical and non-technical talent; partnering with hiring managers to facility the hiring process and managing recruiting specific programs and projects that further enhance TRIMEDX's talent position. The TAP provides thought leadership and recommendations based on solid people judgment, talent market insights and measurement of candidates to job requirements. Responsibilities Manage Hiring Process - Sourcing and Pipelining Partner with the TA team, TA leadership, human resources and hiring manager to define new position requirements and define the sourcing strategy Assist in creation of sourcing plan and execute strategy; communicate with multiple networking contacts, third party vendors, and applicants Evaluate candidates based on position profile; determine if candidates are appropriate for current or future openings Leverage CRM to build campaigns and enhance candidate pipeline for future opportunities Work closely with the Workforce Strategy team to plan/forecast for special programs and initiatives Recruit passive candidates focusing on cultural adds and unlocking future talent Manage Hiring Process - Recruiting and Selection Lead strategy sessions with hiring managers to understand holistic team and position needs/requirements and establishes an appropriate sourcing strategy Execute the full recruitment cycle using behavioral and competency-based interviewing techniques and methodologies via phone, video and face to face interviews Coordinate meetings with hiring manager to discuss needs, communicate updates and adjust strategy as needed Define selection team, interview parameters, and competency requirements for interviewers; participate in interviews and facilitate debriefing sessions as appropriate (including identification of interview feedback forums) Manage Workday Recruiting administration for assigned requisitions Serve as a partner and business advocate to hiring managers during selection process to make hiring recommendations based on interviews, assessment data, and candidate qualifications Using the TRIMEDX compensation program, internal equity analysis, and cost of living information, determine negotiation limits and components of an employment offer Manage Hiring Process - Hiring Collaborate with hiring managers to extend employment offers and advise on negotiation tactics as necessary Create candidate offer letters containing required information Facilitate the ordering of background screening requirements and maintain communication with HR Ops team as needed Confirm reasonable start dates and communicate with all necessary parties Ensure a smooth onboarding transition to the Hiring Manager and HR Business Partner Talent Acquisition Administrative & Special Projects Manage special projects as assigned Attend all required TA and HR meetings Take an active role in self-development through leading conversations with manager; proactively seeking out learning opportunities and listens to and acts on constructive feedback Provide basic TA metrics for reporting needs and extrapolates high level analysis from the information Utilize and keep Workday updated in real time (moving candidates to correct steps, dispositioning timely, etc) Focus on idea generation for continuous improvement efforts in daily responsibilities, manager/candidate experience and other HR efforts Attend hiring manager/regional leadership meetings as needed to provide relevant hiring and talent insight updates Maintain ISO specific standards as they relate to candidate qualification and selection practices All other duties as assigned. Skills and Experience Required Minimum 2 years' experience in recruiting and selection and/or sourcing and pipelining Eye for talent and the ability to exercise quick, solid people judgment and accurate decision making Knowledgeable in competency-based interviewing techniques and methodologies Experience utilizing Microsoft Office applications Ability to manage time and set priorities amidst multiple tasks and deadlines Ability to work effectively with other team members Excellent interpersonal, listening, and interviewing skills Intermediate presentation and facilitation skills Strong written and verbal communication skills What makes you stand out: Interest in innovating processes and systems Experience recruiting in a healthcare, scientific, and/or clinical environment Experience with an automated applicant tracking system (ATS) specifically Workday Experience recruiting both professionals and technically skilled positions Working knowledge of other Human Resources functions, such as benefits, human resources policies, etc. Education and Qualifications • Associates degree or equivalent experience in HR, Recruitment or related field required. At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth. We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences. Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter. TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace. Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
    $48-50 hourly Auto-Apply 11d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Evansville, IN jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $102k-189k yearly est. Easy Apply 3d ago
  • Medical Dosimetrist

    Intermountain Health 3.9company rating

    Indianapolis, IN jobs

    The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist. **Medical Dosimetrist - Radiation Oncology** **Location:** Greater Salt Lake City Area (South Market) **Organization:** Intermountain Health **Join Our Growing Radiation Oncology Team** Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care. **Why You'll Love This Role** + **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation. + **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs. + **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs. + **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks **Technology & Programs** + **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites + **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations) + **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour) **Your Role** As a Medical Dosimetrist, you will: + Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS. + Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy. + Ensure compliance with departmental protocols and regulatory standards. + Support implementation of new technologies and treatment techniques. **Qualifications** **Minimum:** + Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent. + Certified Medical Dosimetrist (CMD) or eligible for certification. **Preferred:** + Experience with Eclipse TPS and Aria R&V. + Familiarity with advanced techniques such as SRS and SBRT. **Physical Requirements** + Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. + Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. + Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) + May be expected to stand in a stationary position for an extended period of time. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital **Work City:** Park City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $62.44 - $96.34 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $130k-222k yearly est. 6d ago
  • Intern - System Engineering (Remote)

    Maximus 4.3company rating

    Evansville, IN jobs

    Description & Requirements Maximus is seeking a motivated REMOTE Systems Engineering Intern - 10 weeks (40 hours per week). Orientation will start the last week in May of 2026. We're looking for candidates with a strong foundation in technical fundamentals, eager to apply systems thinking, automation, and analytical skills. This internship will introduce you to support real-world engineering solutions while learning from experienced engineers. Essential Duties and Responsibilities: - Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset. - Escalate issues and questions to management, as necessary. - Participate in group discussions with peers or external groups to solution problems of moderate scope. - Participate in meetings to gain process knowledge and guidance on assigned projects. - Read, understand, and perform assignments within prescribed guidelines. - Approach challenges and create solutions with a critical thinking and customer service mindset. - Prepare standard reports and presentation materials. Assist with system documentation (requirements, architecture diagrams, interface definitions) Support system integration and testing by executing test cases and documenting results Help analyze system performance, logs, and data to identify issues or trends Use engineering tools (Jira, Confluence, Git, Excel) to track work and maintain artifacts Write basic scripts (Python/Bash/PowerShell) to automate tests or data collection Collaborate with engineers in design reviews, standups, and troubleshooting sessions Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Systems fundamentals: basic understanding of how software, hardware, networks, and data interact Technical skills: familiarity with at least one programming or scripting language (Python preferred) Tools & documentation: experience with Excel/Sheets, Git (basic), and technical documentation Testing & analysis: ability to follow test procedures, analyze results, and identify anomalies Problem-solving: logical thinking, curiosity, and willingness to troubleshoot with guidance Communication & teamwork: clear written/verbal communication and ability to collaborate in team environments EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 25.00
    $23k-30k yearly est. Easy Apply 6d ago
  • Associate Director , Client Delivery - Clinical Research - Central Labs Services

    Labcorp 4.5company rating

    Indianapolis, IN jobs

    At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world's largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines. LabCorp is seeking an Associate Director, Global Client Delivery, to join our Central Labs Services team. In this position, you will be accountable to create, implement and advance the Study Management function's vision and strategy in alignment with the Global Project Management (PM) strategy. This position is directly responsible for the day-to-day management and supervision of the study management team to ensure the successful implementation of the global project management strategy, structure, process, and metrics to deliver outstanding customer satisfaction. The Associate Director will ensure integrated services with other global parts of Global Project Management, across departments and business units, focusing on innovative solutions to meet the needs of the pharmaceutical and biotech industries. The three primary areas of focus are: People: Provide an environment where people can build their careers and thrive Process: Contribute to an ongoing and sustainable improvement in cost, quality and service delivery for the Portfolio Manager, GSM and SDL functions. Client: Deliver market-leading quality in an environment of increased regulatory scrutiny through a systematic quality program with focus on continuous improvement. This is a remote opportunity and can be located anywhere in the US. Indianapolis metro area preferred. Responsibilities: Manage and supervise the day-to-day operations of the project management team including but not limited to: Ensure the development of a competent workforce to meet growth plans within budget. Ensure the seamless integration of project management services and influence pan-Labcorp Drug Development as necessary. Accountable for the activities and outcomes of the project management team(s), taking corrective action where appropriate. Ensure appropriate resource allocation to successfully implement and execute project plans to achieve agreed upon service levels. Ensure consistent implementation, use, and review of SOPs. Establish and monitor performance objectives for direct reports and take corrective action where appropriate. Complete thorough, timely and well-documented performance evaluations and interim progress reviews. Lead the study management team tasks related to planning, budgeting, and cross project management team issues. Participate in the Project and Alliance Leadership team to establish strategy and business plans. Engage in mentoring and developing staff and participate in Talent Assessment and Succession Planning processes. Champion the PM Excellence strategy to continue to grow and enhance the PM competencies across the organization. Engage and partner with other PM pan-Labcorp Drug Development to share best practices and develop appropriate partnerships. Drive a culture of continuous improvement, quality, and productivity. Identify business growth opportunities and project management service enhancements. Monitor, track, and manage progress to the PM strategy. Share learning and best practices as appropriate. Ensure all service failures and opportunities (CCLS and pan-Labcorp Drug Development) are identified, tracked, and resolved in a timely manner. Take preventative action to ensure that the same service failure(s) does not occur. Share learning and best practices as appropriate. Accountable for the effective management of the study management team budget as appropriate. Effectively partner and influence across CLS Leadership, Alliance Leaders, Business Development Directors, and Executive Sponsors to meet the growing and evolving client needs. Minimum Experience Required: Minimum 5 years of people leadership experience Experience managing a team of up to 20 plus is preferred Excellent written, verbal, and interpersonal skills Demonstrated high degree of initiative and ability to work collaboratively Proven ability to inspire effective teamwork and motivate staff in a multi-regional, matrixed environment Knowledge of regulatory requirements in clinical or laboratory settings Strong negotiation skills to facilitate, guide, and influence a unified approach within a global, cross-functional environment Proven strength in planning, problem solving, and organization Consistent track record of driving continuous improvement and achieving results through leadership Demonstrated ability to interact with, influence and inspire staff at all levels of the organization Inclusive and engaging presentation and communication skills Demonstrated leadership development capabilities Minimum Education/Qualifications/Certifications and Licenses Required: 4-year degree Clinical trial or central laboratory experience in a people leadership role Regulatory experience (GXP) Preferred Education: MBA or master's degree Application Window: closes at the end of the day 1/30/2026 Pay Range: 130-160K per annum All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $69k-89k yearly est. Auto-Apply 8d ago
  • Licensed Mental Health Counselor Associate (LMHCA) - Remote

    Brave Health 3.7company rating

    Indiana jobs

    Why We're Here: At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most-wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don't accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all. Job description We are looking for full-time Associate Therapists to join our team and provide outpatient services through our telehealth program! Benefits: Our team works 100% remotely from their own homes! W2, Full-time Free qualified supervision offered (must meet qualifications) Monday - Friday schedule; No weekends! Shift options include: For ET 10a-7p or 11a-8p, For CT 9a-6p or 10a-7p Comprehensive benefits package including PTO, medical, dental, vision benefits along with liability insurance covered and annual stipend for growth & education opportunities Additional compensation offered to bilingual candidates (Spanish)! We not only partner with commercial health plans, but are also a licensed Medicaid and Medicare provider and see patients across the lifespan Requirements: Master's level degree and licensure Candidates must have unrestricted authorization to work in the United States that does not require employer sponsorship now or in the future. At this time, we are unable to support employment authorization tied to temporary or employer-dependent visa statuses Work from home space must have privacy for patient safety and HIPAA purposes Fluency in English, Spanish preferred; proficiency in other languages a plus Meets background/regulatory requirements Skills: Knowledge of mental health and/or substance abuse diagnosis Treatment planning Comfortable with utilizing technology at all points of the day, including telehealth software, video communication, and internal communication tools Experience working in partnership with clients to achieve goals Ability to utilize comprehensive assessments Ready to apply? Here's what to expect next: It's important to our team that we review your application and get back to you with next steps, fast! To help with that, and be most considerate of your time (which we value and know is limited), you may receive a call from Phoenix - our AI Talent Scout. She'll ask for just 5 minutes of your time to gather some information about you and your job search to get the basics out of the way. If there is a mutual fit we'll match you to the right senior recruiter on our team. Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.
    $56k-70k yearly est. Auto-Apply 4d ago

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