Customer Service Leader jobs at Kroger - 545 jobs

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Minimum Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Retail or Customer Service experience Desired High school diploma or equivalent Management experience Second language (speaking, reading and/or writing) Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with monitoring and control supply expenses for the department. Assist with managing cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Assist with creating and execute budgets and scheduling of labor in partnership with store management. Assist in the development and implementation of department action plans to achieve desired results. Collaborate with Front-end associates and promote teamwork. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation.

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Seeks awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Ability to perform task management, balancing dynamic customer flows. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Proficient with email, Microsoft Office, and operations-related applications. Qualifications * 12+ months retail experience Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $16.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow. Here's just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.* *Eligibility requirements vary by position. Job Summary Oversees the frontline in the absence of the Front End Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership/member experience goals and results. Ensures that all membership products are offered and Member orders/requests are processed in a positive, timely, and efficient manner. The FEL delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies, build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Primary Tasks, Responsibilities, and Key Accountabilities Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager. Models and provides excellent Member service, while coaching, teaching and developing team members to do the same. Drives membership metrics through acquisition, retention, loyalty and experience programs. Drives member engagement, speed, and productivity on the front end. Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks, responsibilities and expectations defined by position, including Member engagement, service, and membership metrics. Utilizes Cashier Observation Forms, Cashier Productivity Boards, and membership metrics reports to drive performance and Member engagement. Performs front end responsibilities including but not limited to, closing through POS, and Member escalated service issues, etc. Acts with sense of urgency to ensure Members are assisted in a timely and efficient manner. Acts as a backup for cashiers and Membership Sales Ambassadors when needed. Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Loads shopping carts when necessary. Manages self-checkout lanes and scan and pan lanes. Assists Members with operations and technical difficulties. Collects payments via cash, check, or other charge payments from customers. Issues receipts, refunds, credits, or change due to Members. Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons. Supervises the cleanliness of the front of club member servicing areas. Ability to navigate within system applications. Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations. Performs other duties as assigned, including working in other departments as needed. Maintains all club policies and procedures. Regular, predictable, full attendance is an essential function of this job. Qualifications Prior leadership experience preferred. Prior Membership or sales knowledge and experience preferred. Prior cashier experience preferred. Basic math skills required. Environmental Job Conditions Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance. Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.50.

The Front End Lead role will be vital in building loyalty, improving Guest throughput, and ensuring the accurate capture of all sales on all lanes by providing a consistent presence and leadership of the Front End. This Lead will ensure the front end is running efficiently, safely, and securely to maximize Team Member and guest satisfaction. This Lead role is in support of the Front End Leader and may have other tasks as assigned. Annual certification required. Disclaimer: Applicant must reside in the same country as the primary location of role as outlined in this job posting. Job Description * Experience Required: 1 to 3 years * Education Desired: High school diploma or equivalent * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 21 years of age Job Responsibilities * Maintain consistent coverage of all Self Checkout related activities ensuring all sales are accurately captured while providing unparalleled Guest service in a safe environment. * Direct traffic flow for speedy checkout while ensuring Guest needs are being met. Open additional checkout options and request assistance as needed. Assist cashiers as needed (overrides, questions, etc). * Create and manage daily schedules and control sheets for maximum efficiency and program compliance. Dictate the break/lunch plan while maintaining Front End coverage. Monitor cash control procedures as needed. . * Assist Front End Leader as assigned in taking ownership of one or more auxiliary Front End lines of business (gift cards, candy, etc). * Take ownership of the Front End when the Front-End Leader is not on duty. Act as the point person for the Front End. * Ensure all compliance activities are completed daily and take ownership of specific compliance topics as assigned (AML, scale/PIN pad checks, WIC). . * Order Front End supplies to fill needs while being conscious of cost. * Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention tactics both in the moment and for long term success using tools such as Cashier Coach Pad. * Support Front End Leader with special project or "champion" assignments. Compensation Grade Clerks About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

The Front End Lead role will be vital in building loyalty, improving Guest throughput, and ensuring the accurate capture of all sales on all lanes by providing a consistent presence and leadership of the Front End. This Lead will ensure the front end is running efficiently, safely, and securely to maximize Team Member and guest satisfaction. This Lead role is in support of the Front End Leader and may have other tasks as assigned. Annual certification required. Disclaimer: Applicant must reside in the same country as the primary location of role as outlined in this job posting. Job Description * Experience Required: 1 to 3 years * Education Desired: High school diploma or equivalent * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 21 years of age Job Responsibilities * Maintain consistent coverage of all Self Checkout related activities ensuring all sales are accurately captured while providing unparalleled Guest service in a safe environment. * Direct traffic flow for speedy checkout while ensuring Guest needs are being met. Open additional checkout options and request assistance as needed. Assist cashiers as needed (overrides, questions, etc). * Create and manage daily schedules and control sheets for maximum efficiency and program compliance. Dictate the break/lunch plan while maintaining Front End coverage. Monitor cash control procedures as needed. . * Assist Front End Leader as assigned in taking ownership of one or more auxiliary Front End lines of business (gift cards, candy, etc). * Take ownership of the Front End when the Front-End Leader is not on duty. Act as the point person for the Front End. * Ensure all compliance activities are completed daily and take ownership of specific compliance topics as assigned (AML, scale/PIN pad checks, WIC). . * Order Front End supplies to fill needs while being conscious of cost. * Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention tactics both in the moment and for long term success using tools such as Cashier Coach Pad. * Support Front End Leader with special project or "champion" assignments. Compensation Grade Clerks About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

The Front End Lead role will be vital in building loyalty, improving Guest throughput, and ensuring the accurate capture of all sales on all lanes by providing a consistent presence and leadership of the Front End. This Lead will ensure the front end is running efficiently, safely, and securely to maximize Team Member and guest satisfaction. This Lead role is in support of the Front End Leader and may have other tasks as assigned. Annual certification required. Disclaimer: Applicant must reside in the same country as the primary location of role as outlined in this job posting. Job Description * Experience Required: 1 to 3 years * Education Desired: High school diploma or equivalent * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 21 years of age Job Responsibilities * Maintain consistent coverage of all Self Checkout related activities ensuring all sales are accurately captured while providing unparalleled Guest service in a safe environment. * Direct traffic flow for speedy checkout while ensuring Guest needs are being met. Open additional checkout options and request assistance as needed. Assist cashiers as needed (overrides, questions, etc). * Create and manage daily schedules and control sheets for maximum efficiency and program compliance. Dictate the break/lunch plan while maintaining Front End coverage. Monitor cash control procedures as needed. . * Assist Front End Leader as assigned in taking ownership of one or more auxiliary Front End lines of business (gift cards, candy, etc). * Take ownership of the Front End when the Front-End Leader is not on duty. Act as the point person for the Front End. * Ensure all compliance activities are completed daily and take ownership of specific compliance topics as assigned (AML, scale/PIN pad checks, WIC). . * Order Front End supplies to fill needs while being conscious of cost. * Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention tactics both in the moment and for long term success using tools such as Cashier Coach Pad. * Support Front End Leader with special project or "champion" assignments. Compensation Grade Clerks About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

The Front End Lead role will be vital in building loyalty, improving Guest throughput, and ensuring the accurate capture of all sales on all lanes by providing a consistent presence and leadership of the Front End. This Lead will ensure the front end is running efficiently, safely, and securely to maximize Team Member and guest satisfaction. This Lead role is in support of the Front End Leader and may have other tasks as assigned. Annual certification required. Disclaimer: Applicant must reside in the same country as the primary location of role as outlined in this job posting. Job Description * Experience Required: 1 to 3 years * Education Desired: High school diploma or equivalent * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 21 years of age Job Responsibilities * Maintain consistent coverage of all Self Checkout related activities ensuring all sales are accurately captured while providing unparalleled Guest service in a safe environment. * Direct traffic flow for speedy checkout while ensuring Guest needs are being met. Open additional checkout options and request assistance as needed. Assist cashiers as needed (overrides, questions, etc). * Create and manage daily schedules and control sheets for maximum efficiency and program compliance. Dictate the break/lunch plan while maintaining Front End coverage. Monitor cash control procedures as needed. . * Assist Front End Leader as assigned in taking ownership of one or more auxiliary Front End lines of business (gift cards, candy, etc). * Take ownership of the Front End when the Front-End Leader is not on duty. Act as the point person for the Front End. * Ensure all compliance activities are completed daily and take ownership of specific compliance topics as assigned (AML, scale/PIN pad checks, WIC). . * Order Front End supplies to fill needs while being conscious of cost. * Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention tactics both in the moment and for long term success using tools such as Cashier Coach Pad. * Support Front End Leader with special project or "champion" assignments. Compensation Grade Clerks About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

The Front End Lead role will be vital in building loyalty, improving Guest throughput, and ensuring the accurate capture of all sales on all lanes by providing a consistent presence and leadership of the Front End. This Lead will ensure the front end is running efficiently, safely, and securely to maximize Team Member and guest satisfaction. This Lead role is in support of the Front End Leader and may have other tasks as assigned. Annual certification required. Job Description * Experience Required: 1 to 3 years * Education Desired: High school diploma or equivalent * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 21 years of age Job Responsibilities * Maintain consistent coverage of all Self Checkout related activities ensuring all sales are accurately captured while providing unparalleled Guest service in a safe environment. * Direct traffic flow for speedy checkout while ensuring Guest needs are being met. Open additional checkout options and request assistance as needed. Assist cashiers as needed (overrides, questions, etc). * Create and manage daily schedules and control sheets for maximum efficiency and program compliance. Dictate the break/lunch plan while maintaining Front End coverage. Monitor cash control procedures as needed. . * Assist Front End Leader as assigned in taking ownership of one or more auxiliary Front End lines of business (gift cards, candy, etc). * Take ownership of the Front End when the Front-End Leader is not on duty. Act as the point person for the Front End. * Ensure all compliance activities are completed daily and take ownership of specific compliance topics as assigned (AML, scale/PIN pad checks, WIC). . * Order Front End supplies to fill needs while being conscious of cost. * Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention tactics both in the moment and for long term success using tools such as Cashier Coach Pad. * Support Front End Leader with special project or "champion" assignments. About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

The Front End Lead role will be vital in building loyalty, improving Guest throughput, and ensuring the accurate capture of all sales on all lanes by providing a consistent presence and leadership of the Front End. This Lead will ensure the front end is running efficiently, safely, and securely to maximize Team Member and guest satisfaction. This Lead role is in support of the Front End Leader and may have other tasks as assigned. Annual certification required. Job Description * Experience Required: 1 to 3 years * Education Desired: High school diploma or equivalent * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 21 years of age Job Responsibilities * Maintain consistent coverage of all Self Checkout related activities ensuring all sales are accurately captured while providing unparalleled Guest service in a safe environment. * Direct traffic flow for speedy checkout while ensuring Guest needs are being met. Open additional checkout options and request assistance as needed. Assist cashiers as needed (overrides, questions, etc). * Create and manage daily schedules and control sheets for maximum efficiency and program compliance. Dictate the break/lunch plan while maintaining Front End coverage. Monitor cash control procedures as needed. . * Assist Front End Leader as assigned in taking ownership of one or more auxiliary Front End lines of business (gift cards, candy, etc). * Take ownership of the Front End when the Front-End Leader is not on duty. Act as the point person for the Front End. * Ensure all compliance activities are completed daily and take ownership of specific compliance topics as assigned (AML, scale/PIN pad checks, WIC). . * Order Front End supplies to fill needs while being conscious of cost. * Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention tactics both in the moment and for long term success using tools such as Cashier Coach Pad. * Support Front End Leader with special project or "champion" assignments. About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

With a career at The Home Depot, you can be yourself and also be part of something bigger. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: This Position typically reports to Store Manager This Position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: None Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: None Minimum Years of Work Experience: 1 Preferred Years of Work Experience: None Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Directs Work Builds Effective Teams Drives Engagement For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $47,000 - $56,000

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: * 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. * 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. * 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. * 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 Direct Reports Travel Requirements: * No travel required. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * None Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * None Minimum Years of Work Experience: * 1 Preferred Years of Work Experience: * None Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Action Oriented * Directs Work * Builds Effective Teams * Drives Engagement

Customer Experience Greeter Type: Part-Time | Store Opening in 2026! Be the First Smile Our Guests See At Meijer, we believe in helping people live better lives. As a family-founded company, we're passionate about making every shopping experience welcoming, safe, and enjoyable for our customers. As a Customer Experience Greeter, you'll be the friendly first impression that sets the tone for every visit. You'll warmly greet guests entering and exiting the store, promote safety and awareness through positive interactions, and help ensure a smooth, comfortable shopping environment. This is the perfect role for someone who loves connecting with people and creating meaningful moments - every single day. What You'll Do Greet and engage customers as they enter and exit the store, ensuring a welcoming experience. Promote safety and awareness by maintaining an active presence near store entrances and exits. Assist guests with questions, directions, and general inquiries. Respond quickly and professionally to alerts or customer concerns. Use technology to document basic safety or service-related incidents. Partner with store leadership and the asset protection team to maintain a secure, positive shopping environment. Identify and report any unsafe conditions or activities promptly. What You'll Bring High school diploma or equivalent. Friendly, outgoing personality and a genuine interest in helping others. Strong communication and observation skills. Ability to stay active and alert for long periods of time. Experience in customer service or retail preferred. Confidence to engage with guests in a professional and courteous manner. Why You'll Love Working Here We take care of our team because we know you're the heart of our success. Benefits include: Weekly pay & team member discounts Paid time off & paid family leave Tuition Assistance 401(k) with company contribution Medical, dental & vision insurance Wellness, childcare, and adoption assistance programs Career growth and development opportunities Our Culture - “Meijer Starts with Me.” Since 1934, Meijer has stood for more than groceries - it's stood for community. We proudly donate 6% of our profits to local charities each year, sponsor events, and support the neighborhoods where our team members live and work. Join Our Family If you love making people feel welcome, value community, and want to help create safe, positive experiences for every guest, we'd love to welcome you. Apply today and help make Meijer a place where every guest feels at home.

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! Provides a professional presence at the front entryways creating an active deterrence to theft by engaging with customers entering the store and exiting from both the interior of the store and the checkout area. Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise. Keeps our team members and customers safe by identifying and resolving safety concerns. What You'll be Doing: Actively identify and quickly resolve unsafe conditions and situations Prevent theft through an active presence and engagement with customers entering and exiting Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms Reduce store disruption following the company de-escalation and negotiation techniques Document and communicate theft, safety, and alarm activity incidents What You Bring with You (Qualifications): High school graduate or equivalent. 1-2 years of customer service experience or asset protection experience Clear and professional written and oral communication skills Ability to actively move throughout work area for long periods of time Ability to respond to alerts quickly and urgently Ability to learn and interact with new and existing technology solutions Ability to use technology to document and communicate incidents Ability to learn and apply negotiation and de-escalation techniques Ability to maintain knowledge of product locations to direct customers Ability to work successfully with conflict Physical requirement: Limited sitting Frequent standing, walking, crouching, bending, pushing, or pulling Limited travel or overnight Normal or corrected vision and hearing Understand, speak, read, and write fluent English Lift 0-25 lbs. regularly Use of fine motor hand functions Occasional high levels of physical exertion Able to quickly exit from an escalating situation Occasionally outdoors Occasionally exposed to varying degrees of hot and cold environments Occasional exposure to high stress situations

Our Meat Team Leader manages the entire Meat Team and keeps it running like a well-oiled machine. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback - identify opportunities for development and coach for success. " Job Description * Experience Required: Retail work experience or Store Leader recommendation; Meat Cutting * Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer or other similar role; Successful performance as an in-store champion (e.g., safety, service, wellness) or similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record * Education Desired: High school diploma or equivalent * Certification or Licensing Required: Meat Cutting, Meat Processing or Meat Science * Lifting Requirement: Up to 100 pounds * Travel Required: None * Age Requirement: At least 18 years of age Job Responsibilities * Your principal, main, major or most important duty includes one or some combination of the following tasks: 1. interview, select and train Team Members; 2. direct the work of Team Members; 3. appraise Team Members' productivity and efficiency for the purpose of recommending promotions or other changes in status; 4. handle Team Member issues including, but not limited to complaints; 5. discipline Team Members; 6. plan the work; 7. distribute or assign the work among Team Members; 8. provide for the safety and security of Team Members or the store; 9. manage the budget for your department or location; 10. manage inventory for your department or location; or 11. monitor or implement compliance measures * Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs. * Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example. * Identify strengths and opportunities of the team and think strategically when making moves and scheduling. * Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset! * Nurture an environment of inclusion and diversity, giving each Team Member a voice. * Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products. * Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product. * Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink. * Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward! * Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests. * Make innovative plans and suggestions to improve our business. * Review and analyze both stores financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction. * Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars. * About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Learn to become a future Pharmacy Team Leader in a hands-on training environment. Soon you will be able to develop, lead and coach a service conscious Pharmacy Team who will consistently build relationships with patients by exceeding their needs and providing safe, accurate and efficient patient care to achieve optimal patient, Team Member and Company outcomes. Job Description * Experience Required: 1 to 3 years * Experience Desired: Previous supervisory experience preferred * Education Required: Bachelors Degree * Certification or Licensing Required: Pharmacy; Immunization License and Valid CPR Certification * Lifting Requirement: Up to 25 pounds * Travel Required: None Job Responsibilities * Review and analyze all appropriate service and business metrics and contribute to action plans to improve outcomes. * Complete all required audits and paperwork. * Provide direct supervision, including coaching and feedback to all Team Members, as appropriate, following proper guidelines. * Create and maintain a positive work environment for all Team Members. * Administer immunizations and actively participate in clinical services to optimize patient and company outcomes. * Assist in mentoring/training new Team Members in the Pharmacy. * Lead and execute all Company initiatives and programs. * Remain informed and up to date on new drugs, therapies, and developments in the pharmacy industry. * Maintain professional competency and service skills. * Be an advocate for positive change in the pharmacy profession to improve, advance, and expand both patient care and Company performance. * Continuously build professional rapport with outside partners including physicians, nurses, medical assistants, industry representatives and vendors. * Perform duties of Pharmacist and Pharmacy Technician as required. * Oversee and contribute to the safe and efficient dispensing of all patient orders by following all quality assurance policy and procedures. * Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs including counseling and problem solving. * Perform all the duties of a Pharmacist, including but not limited to, interpret, fill and refill prescriptions for medications/durable medical equipment, reviewing all clinical aspects of the prescription; maintaining up to date patient profiles; verifying patient receives accurate medications/durable medical equipment. * Demonstrate adherence to all Company, state and federal policies, laws and regulations through example and coaching. * Provide an optimal team and patient experience by proper scheduling, delegation of work assignments, and efficient use of supplies and equipment. * Manage inventories by tracking daily reports, overseeing physical inventory counts and overseeing proper ordering of medications and supplies in order to meet patient requirements and maximize profits. * Work with retail Team Members including Pharmacy District Leader, Corporate Pharmacy team, Store Leader and Regional Business Leader to ensure that maximum efficiency and profitability are achieved. * Supervise, coordinate and oversee selection, training, development, performance, recognition and empowerment of staff to ensure continuous engagement of team members and improvement of department services. * Maintain a neat and sterile work environment to comply with all Company, local, state and federal government requirements. About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

"Our Bakery Team Leader manages the entire bakery team and keeps it running like a well-oiled machine. You'll be the one who Team Members and guests look to for guidance to design the best birthday cake and arrange the yummiest platters for their parties! Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback - identify opportunities for development and coach for success. " Job Description * Experience Required: Retail work experience or Store Leader recommendation * Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer or other similar role; Successful performance as an in-store champion (e.g., safety, service, wellness) or similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record * Education Desired: High school diploma or equivalent * Certification or Licensing Required: Varies by department * Lifting Requirement: Up to 50 pounds * Travel Required: None * Age Requirement: At least 18 years of age Job Responsibilities * Your principal, main, major or most important duty includes one or some combination of the following tasks: 1. interview, select and train Team Members; 2. direct the work of Team Members; 3. appraise Team Members' productivity and efficiency for the purpose of recommending promotions or other changes in status; 4. handle Team Member issues including, but not limited to complaints; 5. discipline Team Members; 6. plan the work; 7. distribute or assign the work among Team Members; 8. provide for the safety and security of Team Members or the store; 9. manage the budget for your department or location; 10. manage inventory for your department or location; or 11. monitor or implement compliance measures * Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs. * Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example. * Identify strengths and opportunities of the team and think strategically when making moves and scheduling. * Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset! * Nurture an environment of inclusion and diversity, giving each Team Member a voice. * Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products. * Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product. * Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink. * Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward! * Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests. * Make innovative plans and suggestions to improve our business. * Review and analyze both stores financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction. * Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars. " About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

An Assistant Deli Team Leader first responsibility is to assist the Deli Team Leader in providing leadership to the Deli Department by directing and managing Team Members, ordering raw materials and supplies, and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. Job Description * Experience Required: 1 to 3 years * Experience Desired: Prior management experience in the Deli department or related field. * Education Desired: High school diploma or equivalent * Certification or Licensing Required: Completion of the Team Leader Development Program * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 18 years of age Job Responsibilities * Provide leadership that promotes the Company's Guiding Principles, Common Purpose and Service Credos. * Maintain a safe & clean environment to ensure health & OSHA requirements are met. * Control department costs by monitoring and improving operations to increase profitability by utilizing the work methods put in place. * Develop and implement merchandising plans using guidelines and suggestions to meet the financial objectives of the department. Control department costs by monitoring and improving operations to increase profitability. * Prepare, maintain and track records concerning inventories and work processes to calculate gross monthly profits according to the Company policy. * Manage inventories by tracking weekly reports and ordering products and supplies to meet customer requirements and maximize profits. * Understand and adhere to the Collective Bargaining Agreement. Schedule employees and delegate work assignments effectively utilizing team members and supplies to maximize the store's profits. * Maintain accurate department records to ensure documentation of activities is available. About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Our Prepared Food Team Leaders are honest, engaging, respectful, authentic and display a curiosity for food. This role is designed to inspire our Team Members and customers to discover the pleasure of food. Our Prepared Foods Team Leader manages the Prepared Foods Team at both locations and keeps them running like well-oiled machines. You'll be the one who Team Members and guests look to for guidance on creating a great meal from start to finish and learning the ins and outs of what's new in the case! Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback - identify opportunities for development and coach for success. Disclaimer: Applicant must reside in the same country as the primary location of role as outlined in this job posting. Job Description * Experience Required: Retail work experience or Store Leader recommendation * Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer, in-store champion, or other similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record * Education Desired: High school diploma or equivalent * Certification or Licensing Required: Food Safety * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 18 years of age Job Responsibilities * Your principal, main, major or most important duty includes one or some combination of the following tasks: 1. interview, select and train Team Members; 2. direct the work of Team Members; 3. appraise Team Members' productivity and efficiency for the purpose of recommending promotions or other changes in status; 4. handle Team Member issues including, but not limited to complaints; 5. discipline Team Members; 6. plan the work; 7. distribute or assign the work among Team Members; 8. provide for the safety and security of Team Members or the store; 9. manage the budget for your department or location; 10. manage inventory for your department or location; or 11. monitor or implement compliance measures * Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs. * Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example. * Identify strengths and opportunities of the team and think strategically when making moves and scheduling. * Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset! * Nurture an environment of inclusion and diversity, giving each Team Member a voice. * Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products. * Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product. * Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink. * Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward! * Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests. * Make innovative plans and suggestions to improve our business. * Review and analyze financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction. * Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars. Compensation Grade 72 About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Our Deli Team Leader manages the entire Deli Team and keeps it running like a well-oiled machine. You'll be the one who Team Members and guests look to for guidance on the best choices for school lunches and holiday party platters! Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback - identify opportunities for development and coach for success. Disclaimer: Applicant must reside in the same country as the primary location of role as outlined in this job posting. Job Description * Experience Required: Retail work experience or Store Leader recommendation * Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer, in-store champion, or other similar role; Satisfactory performance and discipline record * Education Desired: High school diploma or equivalent * Certification or Licensing Required: Food Safety * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 18 years of age Job Responsibilities * Your principal, main, major or most important duty includes one or some combination of the following tasks: 1. interview, select and train Team Members; 2. direct the work of Team Members; 3. appraise Team Members' productivity and efficiency for the purpose of recommending promotions or other changes in status; 4. handle Team Member issues including, but not limited to complaints; 5. discipline Team Members; 6. plan the work; 7. distribute or assign the work among Team Members; 8. provide for the safety and security of Team Members or the store; 9. manage the budget for your department or location; 10. manage inventory for your department or location; or 11. monitor or implement compliance measures * Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs. * Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example. * Identify strengths and opportunities of the team and think strategically when making moves and scheduling. * Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset! * Nurture an environment of inclusion and diversity, giving each Team Member a voice. * Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products. * Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product. * Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink. * Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward! * Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests. * Make innovative plans and suggestions to improve our business. * Review and analyze store financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction. * Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars. Compensation Grade 72 About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.