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Managed Care Coordinator jobs at L.A. Care Health Plan - 19 jobs

  • Care Management Coordinator II

    L.A. Care Health Plan 4.7company rating

    Managed care coordinator job at L.A. Care Health Plan

    Salary Range: $50,216.00 (Min.) - $62,770.00 (Mid.) - $75,324.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. Job Summary The Care Management Coordinator II is responsible for outreach to members/caregivers, providers, Community Based Organizations (CBO), and others to help enroll our highest need members into the Care Management (CM), and Disease Management (DM) programs. The position is responsible to assess member's strengths, challenges, needs, and barriers to care through conducting telephonic Health Risk Assessment (HRA). The position works with the member/caregiver, Care Management Specialist, Community Health Worker, and the Interdisciplinary Care Team (ICT) to support the development and implementation of the care plan and address unmet needs. This position coordinates the flow of information between the CM team and the member/caregiver, provider, medical group, and other members of the ICT. The position supports the coordination of member care as instructed by the Care Management Specialist and outlined in the care plan including the reinforcement of health education and disease management information; coordinating benefits such as transportation and DME; and linking member to community resources to address the Social Determinants of Health (SDoH) of the member. The position is responsible to ensure the CM team meets the contractual and regulatory requirements and timelines by maintaining accurate documentation and following up with the member and provider as needed. In addition, this position is assigned projects to support the department in meeting its regulatory and contractual requirements, such as running reports, data validation, quality checks and other projects. The position assists with the communication and coordination between programs and maintains confidentiality when communicating member information. Duties Responsible for the time sensitive processes for initiating cases, managing referrals to the department, appropriate documentation, routing of information, performing computer data input, faxing, emailing, filing of confidential member information, and maintaining logs of activity, etc. (40%) Engages members to participate in the CM/Disease Management programs by reaching out and promoting the programs to address member's unmet needs. (10%) Completes telephonic calls to conduct the HRA with high risk members participating in the CM program. Assists the care team with developing and assessing health interventions. (10%) Conducts telephonic outreach calls to members/caregivers regularly and evaluates and documents their progress towards their healthcare goals. Consults and collaborates with the Care Management Specialist to set up provider/specialist appointments and follow up on treatment plans. (10%) Handles the incoming and outgoing calls to members/caregivers and providers to coordinate care as identified in the care plan. (10%) Initiates follow up calls to members to administer screenings or confirm linkage to appropriate resources. Provides general information to members and providers about the CM and DM programs. (10%) Performs other duties as assigned. (10%) Duties Continued Education Required High School Diploma/or High School Equivalency Certificate Education Preferred Associate's Degree Experience Required: At least 6 months of experience in an administrative and customer service role in a health care/health services setting . Preferred: 1 year of Medical Assistant experience. 6 months of experience processing authorizations at a managed care/health plan setting. Skills Required: Knowledge of medical terminology Strong verbal and written communication skills Proficiency in Microsoft Office with a high level of accuracy Excellent organizational, and time management skills Detail-oriented and a team player Excellent customer service skills with compassion and empathy Ability to demonstrate sensitivity and respect for the opinions, perspectives, customs, and individual differences of others. Ability to value diversity of people and ideas, as well as interact with people from a wide range of backgrounds. Ability to be flexible, open-minded, listen to and consider others' viewpoints. Ability to work well and develop effective relationships with diverse personalities. Preferred: Bilingual in one of L.A. Care Health Plan's threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese. Licenses/Certifications Required Licenses/Certifications Preferred Certified Medical Assistant (CMA) Required Training Preferred: Motivation Interviewing Trauma Informed Care Physical Requirements Light Additional Information Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. L.A. Care offers a wide range of benefits including * Paid Time Off (PTO) * Tuition Reimbursement * Retirement Plans * Medical, Dental and Vision * Wellness Program * Volunteer Time Off (VTO) Nearest Major Market: Los Angeles Job Segment: Public Health, Medical Assistant, Healthcare
    $50.2k-75.3k yearly 5d ago
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  • ADA/Leaves Coordinator

    CSU Careers 3.8company rating

    Los Angeles, CA jobs

    ADA/LEAVES COORDINATOR Administrative Analyst Specialist II Human Resources Management Salary Range: $4,598 - $8,318/Monthly (Budgeted Hiring Salary Range $4,598- $6,678/Monthly) Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions: Under the general direction of the Benefits Manager, the incumbent provides administrative and analytical support in the areas of Leave of Absence administration and Disability Accommodations under the Americans with Disabilities Act (ADA). The incumbent serves as the primary Facilitator of the Interactive Process for disability-related accommodations and ensures compliance with current laws, regulations, CSU policies and procedures, collective bargaining agreements, and related benefit programs. The incumbent oversees the Leave of Absence Program, including the implementation and administration of all leave benefits. Responsibilities include counseling, educating, and serving as the initial point of contact for faculty and staff regarding leave and accommodation matters. The incumbent determines the appropriate coordination of leave programs, ensuring adherence to applicable laws, policies, contractual requirements, and mandated deadlines. This position requires thorough knowledge of CSU leave programs such as Non-Industrial Disability Insurance (NDI), Catastrophic Leave, Parental Leave, leave credit usage, and Military Leave. In addition, the incumbent must demonstrate expertise in relevant federal and state laws, including CSU Family Leave, the California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL), and the ADA. The incumbent consults with the Benefits Manager on complex or sensitive accommodation issues, providing analysis and support to ensure equitable and compliant outcomes. Required Qualifications & Experience: Bachelor's degree from an accredited four-year college or university and/or equivalent training. Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Experience conducting analytical studies, performing research, and preparing reports. Working knowledge of the accommodation request interactive process and applicable federal and state leave laws. High attention to detail and proficiency with MS Office and related software applications. Proficiency in research, data analysis, and statistical techniques Excellent written, oral, and presentation skills including excellent presentation abilities. Strong organizational skills with the ability to manage multiple priorities and exercise sound judgment. Ability to: interpret and apply a wide range of policies, procedures, and regulations; build and maintain effective working relationships and serve as a liaison across diverse groups; work independently and to quickly learn, interpret, and apply a variety of complex rules, regulations, policies, procedures, and collective bargaining agreements; and perform effectively under pressure and adapt to changing circumstances. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications: Master's degree in human resources or business law. Closing Date: Review of applications will begin on September 3, 2025, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678
    $4.6k-8.3k monthly 60d+ ago
  • Manager, Clinical Laboratory - Hematopathology

    City of Hope 3.9company rating

    Duarte, CA jobs

    Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. We are seeking a licensed clinical laboratory professional to serve as Manager of the Clinical Laboratory, with full responsibility for the Hematopathology Laboratory. This is a key leadership role for a technical expert skilled in operational, administrative, and fiscal management within a complex clinical laboratory environment. The Manager will lead all aspects of the Hematopathology Laboratory's daily operations, ensuring high standards of quality, compliance, and performance. This role partners with the Department Director and the Medical Director of Hematopathology to implement strategic initiatives aligned with department goals and the overall COH enterprise vision. As a successful candidate, you will: * Direct the day-to-day technical and operational activities of the Hematopathology Laboratory. * Oversee staffing, performance management, and professional development of Hematopathology Laboratory personnel. * Manage budgeting, resource allocation, and fiscal planning specific to Hematopathology services. * Ensure the laboratory meets all applicable regulatory and accreditation requirements, including CAP, CLIA, the State of California, and The Joint Commission. * Promote a culture of quality, safety, innovation, and continuous improvement in Hematopathology testing and processes. Your qualifications should include: * Bachelor's Degree in Science * Five to seven years of clinical laboratory technical experience * Three to five years of management experience * Current Clinical Laboratory Scientist (CLS) license issued by the State of CA City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE.
    $69k-89k yearly est. 5d ago
  • Choices Care Coordinator

    Kenneth Young Center 3.9company rating

    Elk Grove, CA jobs

    Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities. Ken neth Young Cen ter offers a robust ben e fit pack age that is high ly com pet i tive to the mar ket and offers all full-time employ ees the following: 403(b) plan with orga ni za tion al matching Medical Insurance (Blue Cross and Blue Shield of Illi nois - BCBS) Den tal (BCBS), and Vision Insur ance (BCBS) with low employee premiums Long Term and Short Term Dis abil i ty (BCBS), no cost to employee Flex i ble Spend ing Account (with annu al rollover) Basic life insur ance (50k) paid for by the organization and option for addi tion al vol un tary cov er age for self, spouse, or depen dents (BCBS) Incentive program with potential for quarterly bonuses Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit) Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF) To fur ther pro mote an active and healthy work/ life bal ance, KYC also offers a gen er ous amount of paid time off and staff holidays. 4 weeks of Paid Time Off (With increas es based on seniority) 8 Paid Orga ni za tion-Wide Hol i days 3 Per son al Float ing Hol i days annually Job Scope: Choices Program Care Coordinator provides hospital and community based prescreening services to older adults and persons with disabilities to assure the appropriateness of referrals for skilled nursing facility placement and to provide seniors with information about their choices and options for community based care. Primary Responsibilities Conduct and complete pre and post screenings to determine the appropriate level of care in hospitals, skilled nursing and supported living facilities Conduct and complete deinstitutionalization screenings Conduct and complete assessments needed to implement DOA's or Title III services According to HFS/IDOA processes complete appropriate entries in Assessment Pro/entering level 1 for SLP/community assessments. Educate clients and their families on choices/options for care when appropriate Establish and maintain a system for receiving referral information and scheduling prescreening appointments Establish and maintain a system to provide hospital and nursing homes with necessary prescreening documentation to assure smooth transitions to care Act as the liaison between hospital discharge planners, nursing home staff, clients and their families as necessary to facilitate care Work cooperatively with other Choices Care Coordinators to assure coverage of hospital and community Nursing Home Prescreens Work cooperatively with agency staff to maintain continuity of care for clients receiving multiple services Interpret and communicate, at the service delivery level, Center policies and procedures. Demonstrate knowledge of Choices documentation standards and capacity to meet documentation requirements. Cooperate with the Supervisor of Compliance and Billing to assure timely and accurate billing Participate in supervision as directed with the manager and in regular performance evaluations Participate in staff development and training Ensure client confidentiality in accordance with KYC policy and HIPAA requirements. Work Environment While performing the duties of this job, the employee regularly works in an office setting roughly 25% of the time. A majority of the employee's time will be spent in the community (75%), driving to and from area nursing and supportive living facilities and occasionally client homes to perform screenings of the appropriateness of the living situation. While in residential facilities and client homes the employee may be exposed to varying home conditions based on assigned caseload. Travel While performing the duties of this position, the employee travels by automobile about 75% of the time between hospitals and nursing facilities in the Northwest Suburbs. Education and Experience Bachelor's degree from an accredited college or university in social work, psychology or a related discipline Previous experience in the provision of social services to older persons and/or persons with disabilities DOA Community Care Program Certification preferred Schedule Exempt, Full-Time, 37.5 hour work week Must have monthly weekend availability to cover required shifts. Kenneth Young Center is an Equal Opportunity Employer
    $41k-51k yearly est. 60d+ ago
  • Lead Care Manager, Enhanced Care Management

    Wayfinder Family Services 3.9company rating

    Santa Rosa, CA jobs

    At Wayfinder Family Services, we understand the unique challenges facing some of our state's most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality. Program and Role Summary The primary focus of the Lead Care Manager is to provide direct service and coordinate care management while functioning as part of a "Care Team" for the Enhanced Care Management Program (ECM). The LCM oversees specific cases, coordinates health care benefits, provides education, and facilitates client access to care in a timely and cost-effective manner. The LCM collaborates and communicates with clients, caregivers/family support persons, and other providers to promote wellness, recovery, independence, resilience, and empowerment while ensuring access to appropriate services and maximizing client benefit. The LCM also serves as an advocate for clients, an active client of the interdisciplinary team, and a liaison with other programs and external health and social service providers in the community. Primary Responsibilities: Oversees the development and implementation of the Individual Care Plan/Health Action Plan Offers services where the client lives, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services. Connects clients to other social services and needed supports (e.g., community support group). With permission, coordinate/advocate on behalf of the client with health care professionals (e.g., PCP). Utilizes evidence-based practices, such as motivational interviewing, harm reduction techniques, and trauma-informed care principles. Works collaboratively with hospital staff regarding Transitional Care Planning Conducts outreach and engagement activities to facilitate linkage to the ECM program. Outreach and Engagement consists of phone calls, mailed information, and field visits. Accompanies clients to office visits, as needed and appropriate. Other duties as outlined in the position description Qualifications Education and Experience: At a minimum, a bachelor's degree from an accredited university in a related field is required. At least three years of relevant work experience is required. Multilingual capabilities are preferred but not required. Prior experience as a community health worker, peer support specialist, medical assistant, or similar role is a plus. Long-time residents of the community with good knowledge of its resources are preferred. Ability to complete training program and ongoing educational requirements as assigned. Experience with the usage of EMR/EHRs/Care Management software is preferred. Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes: Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays Medical, dental, vision, life, and long-term disability insurance 401(k) retirement plan with employer match up to 4% Employee referral program: Encourage your colleagues to join us Education tuition assistance program: Invest in your career development Public Service Loan Forgiveness (PSLF) eligible Flexible spending account (FSA) plans Eligibility and other benefits are outlined in plan documents Additional Benefits Offered for this: Training and professional development Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.
    $34k-54k yearly est. 18d ago
  • Coordinator III, STEM Mathematics (Secondary)

    Los Angeles County Office of Education 4.5company rating

    Downey, CA jobs

    Welcome to the Los Angeles County Office of Education! Thank you for your interest in joining the LACOE family. We are proud of the fact that we have talented staff, excellent growth opportunities, outstanding support and an invigorating mission. The primary function of LACOE is to service and support 80 K-12 school districts along with numerous other agencies, as we ensure educational excellence for the region's two-million preschool and school-aged children. LACOE serves others by building capacity in our employees, being responsive to the needs of our customers and modeling integrity and respect in our actions and communications. We enhance our role through partnering with our communities, County and other educational institutions to provide outreach, support and specialized services. It is our mission to improve the lives of students and our educational community through our service, leadership and advocacy. We are seeking talented individuals who support our vision and strategic plan that encompasses "A Culture of Excellence in ALL We Do." See attachment on original job posting EXPERIENCE AND EDUCATION: Experience: Five or more years of comprehensive, directly related, and progressive experience in education administration with at least three years at site level. Demonstrated experience in Teacher Education or Professional Development (including local, regional, state, and federal conferences). Three years of professional development experience in the field of instruction for mathematics preferred. Education: Equivalent to a Master's degree in mathematics from an institution of higher learning accredited by one of the six regional accreditation associations as recognized by the Council for Higher Education Accreditation. Undergraduate major or minor in mathematics or related field. LICENSE OR CERTIFICATE: • Possess and maintain a valid Administrative credential. • Possess and maintain a Single Subject Teaching Credential in Mathematics with a full Mathematics authorization and an English Learner Authorization (CLAD, BCLAD, or equivalent). (Please provide a copy of each credential document as it appears on the California Teaching Credential website with the document number on it.) APPLICATION INSTRUCTIONS Interested, qualified persons are invited to submit an online employment application. All required documents must be individually attached and submitted electronically with your completed EdJoin application. Applicants are responsible for attaching the following documents: • Resume • A Letter of Interest • Credentials with document number • A list of three (3) references at the management/supervisory level, with contact information (full name, job title, phone number, and email address), which can attest to your experience and expertise relevant to this position. One reference must be your most recent immediate supervisor. *PLEASE NOTE: This position will remain open until filled. The initial review of applications is scheduled for January 30, 2026, with subsequent reviews conducted biweekly thereafter. EXPERIENCE AND EDUCATION: Experience: Five or more years of comprehensive, directly related, and progressive experience in education administration with at least three years at site level. Demonstrated experience in Teacher Education or Professional Development (including local, regional, state, and federal conferences). Three years of professional development experience in the field of instruction for mathematics preferred. Education: Equivalent to a Master's degree in mathematics from an institution of higher learning accredited by one of the six regional accreditation associations as recognized by the Council for Higher Education Accreditation. Undergraduate major or minor in mathematics or related field. LICENSE OR CERTIFICATE: • Possess and maintain a valid Administrative credential. • Possess and maintain a Single Subject Teaching Credential in Mathematics with a full Mathematics authorization and an English Learner Authorization (CLAD, BCLAD, or equivalent). (Please provide a copy of each credential document as it appears on the California Teaching Credential website with the document number on it.) APPLICATION INSTRUCTIONS Interested, qualified persons are invited to submit an online employment application. All required documents must be individually attached and submitted electronically with your completed EdJoin application. Applicants are responsible for attaching the following documents: • Resume • A Letter of Interest • Credentials with document number • A list of three (3) references at the management/supervisory level, with contact information (full name, job title, phone number, and email address), which can attest to your experience and expertise relevant to this position. One reference must be your most recent immediate supervisor. *PLEASE NOTE: This position will remain open until filled. The initial review of applications is scheduled for January 30, 2026, with subsequent reviews conducted biweekly thereafter. Comments and Other Information Contact HRS Recruitment at ************************ or Alejandro Chavira chavira_******************* with questions about the process. LACOE does not discriminate against individuals on the basis of age, actual, or perceived race, actual or perceived gender, ethnicity, national origin, religion, disability, or sexual orientation. LACOE complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a disability. If you are disabled and require assistance in accessing this event, please contact the LACOE Title II Coordinator at **************.
    $40k-60k yearly est. Easy Apply 7d ago
  • EMERGENCY MEDICAL SERVICES COORDINATOR (NURSE EDUCATOR) (AT-WILL)

    City of Torrance, Ca 4.2company rating

    Torrance, CA jobs

    WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT . ____________________________________________________________ The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today. The City of Torrance is recruiting for a Emergency Medical Services Coordinator to be part of the Torrance Fire Department Team! The Department The Torrance Fire Department is a nationally recognized ISO Class 1 premier all-risk public safety organization and a Center for Public Safety (CPSE) Accredited Agency. The primary mission is to protect, serve and improve the quality of life for the entire community of Torrance. This is achieved through strong partnerships in all areas within the City of Torrance. Resources are strategically located across the city to ensure the community's expectations are being met. The Torrance Fire Department is comprised of the following functioning divisions: Administration, Communications, Community Risk Reduction, Emergency Medical Services, Logistics, Operations, Planning, Specialist Operations, and Training. The Position The Emergency Medical Services (EMS) Coordinator is a professional level civilian position responsible for ensuring quality emergency medical care services are provided by Fire Department personnel in conformance with regulatory requirements and internal standards. The EMS Coordinator will work closely with the Fire Captain and Assistant Fire Chief assigned to the EMS program to provide oversight of on-going training, to evaluate paramedic and Emergency Medical Technician performance and to monitor the EMS pre-hospital care system to ensure that the City maintains high quality patient care and superior customer service. For a detailed job description, click here. NOTE: Appointment to the position is typically made at Step 1, however hiring beyond this step may be based on experience and qualification. For more information on the salary, please click here. The City offers ample opportunities for career growth throughout the organization with its 14 departments, which work together to provide quality service, enriching programs, and exciting events to keep the community safe and thriving. The City also proudly offers exceptional employee benefits and perks! Please click here for more information on Employee Benefits, Discounts, & Incentives! Education and Experience Any combination of education and experience that provides the required knowledge and skills is qualifying. A typical way of obtaining the necessary knowledge and abilities is: Completion of an accredited Registered Nurse program and five (5) years of experience in the delivery of emergency medical care, pre-hospital care, or an equivalent combination of education and experience. Experience as a Mobile Intensive Care Nurse (MICN) and/or Pre-hospital Care Coordinator is highly desirable. License and/or Certification Must possess a valid State of California driver's license of the appropriate class. Must obtain and maintain the following certifications within one (1) year of hire: * License as a Registered Nurse (RN) with the State of California Board of Registered Nursing. * California State Fire Marshal Instructor 1A & 1B certification * Mobile Intensive Care Nurse (MICN) certification * Basic Life Support (BLS) Certification * Advanced Cardiac Life Support (ACLS) Certification * Pediatric Advanced Life Support (PALS) or Pediatric Education for Pre-hospital Professionals (PEPP) Certification Pre-hospital Trauma Life Support (PHTLS) certification is highly desirable. IDEAL CANDIDATE The ideal candidate, in addition to the minimum requirement, will have: * Experience as a nurse educator; * Extensive experience in EMS program operations including providing and coordinating EMS-related training programs; * Experience as a Pre-hospital Care Coordinator; * The ability to establish and maintain effective working relationships with Fire Dept. and City employees, patients, representatives from other agencies, and the general public; * Excellent oral, written and interpersonal skills; and * Effective problem solving and decision-making skills. Interested candidates must submit an online application and supplemental questionnaire at ************************ Application submissions will be accepted on a continuous basis until the position is filled. First review of applications will be those received by Monday, February 9, 2026 at 11:59 p.m. If a sufficient number of qualified applications are received by the first review date, there is the possibility that the recruitment may close at that time. Only those candidates who best meet the City and Department's needs will be invited to participate in the testing process, which will consist of the following components: Panel Interview - 100% (Tentatively scheduled for Wednesday, February 18, 2026) The tentative test date will be based on a sufficient number of qualified applications received by the first review date. If a sufficient number of applications are not received by the first review date, there is the possibility that the test date may change to a later date. If you have specific questions regarding the position, contact Adam Brown, Assistant Fire Chief, EMS Division at ************** or ABrown@TorranceCA.Gov.Visit ************************* to find out more information about our community. The City of Torrance Conflict of Interest Code requires that employees in this classification file an annual Financial Disclosure Statement. Information about this requirement may be obtained from the City Clerk's office. Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at ************** prior to the test date. As a condition of employment, candidates must pass a background check. The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice. City of Torrance Inclusion Statement The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact. The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
    $54k-78k yearly est. 1d ago
  • Care Coordinator

    Fresno American Indian Health Project 4.4company rating

    Fresno, CA jobs

    Job Description The Care Coordinator serves as a vital link among the Operations Department, the Wellness Department, Care Integration, and the Medical and Behavioral Health Team. This role is responsible for coordinating all system-of-care services for patients and collaborating with case managers to implement individualized care plans that address social, economic, academic, familial, cultural, medical, behavioral, and other issues affecting the patient's functioning and well-being, particularly for families. All services are designed to enhance the health and well-being of women, men, children, and families, and this role serves as a wraparound interdisciplinary team member to support patient care, provide essential outreach and case management, coordinate internal and external services, and ensure high-quality outcomes. Knowledge of local resources and familiarity with comprehensive care plans that address patients' multifaceted needs, including social, economic, and cultural factors, will be essential to the success of this position. Essential Duties, Functions, and Responsibilities Serve as the initial and primary contact with patients of the CalAIM Operations Department programs and services (e.g., Medical Services, Behavioral Health, Nutrition & Wellness Services, etc.). Connects patients to needed resources and provides direct linkages to those programs by assisting with navigating various internal and external services. Understand patient care plan components in relation to respective program or curriculum, to facilitate needed services, manage internal and external referrals, and ensure good outcomes. Participate in community outreach efforts to raise awareness and improve early access to CalAIM Services, Medical Wellness Services, Wellness, Behavioral Health, SUDs, and other Health Education and Social Care needs. Complete filing and data entry related to screenings, assessments, and established care plans into the Electronic Health Record. Support monthly data reporting requirements by collecting, inputting, tracking, and compiling data into required systems and software. Access patient case notes and encounter health record data from electronic Health Record and/or for reporting and outcome tracking. Manage assigned internal and external Care Coordination tasks and data tracking for CalAIM Team (e.g., internal and external referrals for additional services and/or resources). Maintain an up-to-date community resource and services directory and identify resources for individuals and families, and provide direct connections and support in navigating services. Manage ordering and maintain organization and inventory of program and emergency supplies for patients as needed. Maintain filing of completed monthly and annual reports for grant, CalAIM requirements, and organizational requirements, ensuring all documentation is completed and accessible. Support transportation needs for patients when necessary to support care coordination and treatment goals by managing patient appointments and van reservations as needed. Assist in the setup and breakdown of materials for FAIHP events and activities, as well as completing assigned roles and responsibilities related to scheduled events and activities. Assist with any auditing requirements. MINIMUM REQUIREMENTS: EDUCATION: High School Diploma or GED required Some College or a College Degree is preferred Minimum of 2 years of experience as a patient advocate, social services coordinator, or similar role. Experience engaging with the American Indian/Alaska Native community is highly desirable. EXPERIENCE: LICENSE/CERTIFICATIONS: Active CA Driver's License. SKILLS: Strong knowledge of health care services and processes for clients and their families. Intermediate to Advanced Level in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Excellent written and verbal communication skills, with the ability to convey complex information clearly. Strong problem-solving skills and resourceful thinking. Strong empathy and interpersonal skills. Detail-oriented with strong organizational abilities. A clear background check, drug screen, and negative TB screen are necessary for employment. FAIHP offers a robust benefits package that includes: Health Insurance Dental Insurance Vision Life Insurance 403(b) retirement Vacation Sick 16 paid holidays per year
    $50k-66k yearly est. 30d ago
  • POLICE COURT COORDINATOR

    City of Stockton, Ca 3.9company rating

    Stockton, CA jobs

    DEFINITION OPEN/PROMOTIONAL RECRUITMENT BIWEEKLY SALARY RANGE: $2,503.89 - $2,632.19 - $2,767.25 - $2,909.07 - $3,057.62 - $3,214.29 FLSA STATUS: Non-Exempt Under direction, performs advanced technical administrative work related to planning, organizing, coordinating and monitoring court appearances by Police Department staff in response to subpoenas and related documents; acts as liaison regarding subpoena response; maintains statistics and prepares reports; may lead or supervise subordinate office administrative staff; and performs related work as assigned. CLASS CHARACTERISTICS This single-position civilian class coordinates various Police Department's subpoena response activities and administers programs designed to minimize overtime costs and related problems associated with court-required staff appearances. The incumbent works with substantial independence to communicate with the District Attorney's Office and the courts in order to meet the Department's legal requirements. PRINCIPAL DUTIES (Illustrative Only) * Plans, coordinates, organizes and monitors all court appearances for Police Department personnel; receives, accepts and enters local and federal subpoena information; cancels subpoenas and appearances as required; distributes active subpoenas for scheduling. * Obtains and maintains contact information for personnel scheduled to appear in court; obtains and reviews employee work schedules; obtains basic case information to determine whether case calendar modifications are likely. * Develops and maintains a master calendar of scheduled court appearances; monitors and tracks daily court-related case activities; communicates with attorneys and court staff regarding case status and calendar changes; communicates status and changes to employees who are scheduled to appear; coordinates staff appearances. * Administers the Police Department Standby Program; identifies and authorizes standby status; monitors court activities and attends hearings; contacts staff and requests appearance when necessary. * Provides liaison between the Police Department, the District Attorney's Office and the Superior Court system; resolves issues or concerns; researches and follows up. * Monitors and documents actual court appearances; verifies and approves court appearance and standby overtime submitted by employees, reporting any discrepancies; prepares statistical and other reports; compiles data; develops and presents recommendations for policy and procedure changes. * Identifies, researches, reports and maintains records on officers/personnel who "fail to appear" in court; prepares letters and memoranda. * Coordinates and assists with providing training to personnel regarding the subpoena process ; develops and prepares written training materials; maintains policy and procedure manuals. * Represents the Department at meetings; meets with the Chief of Police to review statistics, issues and potential changes to court coordination process. * May lead or supervise. QUALIFICATIONS Education/Experience: Possession of an Associate of Arts degree or completion of sixty semester units or equivalent quarter hours from an accredited college or university with major coursework in business administration, public administration, administration of justice, records management, information technology or a related field; AND two (2) years of experience at a level comparable to the City's class of Office Specialist in a law enforcement or legal setting that included records management, legal processing and/or data reporting. Additional qualifying experience may substitute for the college education on a year-for-year basis to a maximum of two (2) years. Other Requirements: * Must possess a valid California driver's license. * Must be able to pass a background investigation. Knowledge of: * Principles, methods and techniques of modern office and records management; * Principles and practices of data maintenance and analysis; * Basic law enforcement principles, practices and terminology; * Basic laws and practices related to officer court appearances and subpoenas; * Court practices, procedures and terminology; * Principles and practices of employee supervision, including selection, work planning and scheduling, training, evaluation and discipline. Skill in: * Compiling, developing and analyzing statistical data; * Exercising sound independent judgment, good organizational skills, and decision-making in daily work activities; * Establishing and maintaining effective relationships with those encountered in the course of work; * Interpreting court proceedings, dispositions and sentencing from court case minutes; * Handling confidential information with discretion; * Interpreting and applying complex procedures, regulations and policies; * Maintaining organized and accurate records of work unit activities; * Communicating effectively, both orally and in writing; * Reviewing and evaluating work products, methods and procedures and proposing/implementing improvements; * Training staff in work procedures; * Planning, organizing, assigning, reviewing, directing, and evaluating the work of assigned staff. The Examination: Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to participate in the examination process. The examination process may include an oralexam or atraining and experience evaluation examination weighted 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary. Candidates must receive a minimum passing score of 70%, as determined by the relative performance of all candidates in all portions of the examination. In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically. ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONS MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL CITY OF STOCKTON APPLICATION FORM. (DO NOT STATE "REFER TO RESUME" ON YOUR APPLICATION OR SUPPLEMENTAL QUESTIONNAIRE.) INCOMPLETE APPLICATIONS AND SUPPLEMENTALS WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITY'S EMPLOYMENT APPLICATION WILL NOT BE ACCEPTED. RESUMES ARE WELCOMED BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY. The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change. NOTE: * After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing. * Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is received. * NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com. In accordance with California Government Code section 3100, et., seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.
    $2.5k-2.6k biweekly 15d ago
  • Global insurance Clinical Care Manager - Bilingual Japanese RN - Remote

    Unitedhealth Group 4.6company rating

    Los Angeles, CA jobs

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start **Caring. Connecting. Growing together** The Global insurance Clinical Care Manager - Bilingual Japanese RN will perform prospective, concurrent, and retrospective reviews and non-urgent travel requests for Global Expat members located outside the United States. This is a 24/7 operation, and while your primary schedule will follow the hours listed above, occasional flexibility may be required to support members in Japan. You may need to adjust your schedule to accommodate their time zone, which could include early mornings, late nights, or weekends as business needs arise. These instances are rare and typically involve completing member outreach and any associated case review and documentation. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. This position supports the Eastern time zone (EST) which is 3:00pm-11:00 pm. If you reside in Central time zone (CST) hours would be 2:00pm-10:00pm for Mountain time zone (MST) hours would be 1:00pm-9:00pm, for Pacific time zone (PST) hours are 12:00pm-8:00pm. Monday- Friday with potential to work limited overnight and/or weekend hours based on client or member needs. **Primary Responsibilities:** + A GI CCM must consider both US and international care standards and regulatory guidelines. They must be able to work in multiple platforms and comfortable communicating with members and providers to obtain information needed to perform the clinical review + Must also be willing to be cross trained to assist Clinical Health Managers in pre-admission and post-discharge member outreaches + The clinical team is also involved in fraud investigations, identifying multiple fraudulent clients and claims You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Registered Nurse with an active unrestricted United States license + Must be bilingual in Japanese and English, with strong verbal and written communication skills + 3+ years of experience in medical-surgical inpatient acute care + Experience with working in collaboration with Medical Director to review care plans make recommendations. Ability to advocate on behalf of the member's needs while considering contractual limitations + Proven experience in Clinical Coverage Review, Medical Claim Review or Clinical Appeals + Proven communication skills at all levels + Proven ability to be flexible and display a positive attitude + Proven solid problem-solving, organizational and crisis management skills + Proven ability to function confidently and efficiently in fast paced work environment + Proven ability to foster team cohesion in an international virtual environment + Proven ability to provide empathetic and courteous service while working effectively with co-workers face-to-face or remotely in dynamic and emergent situations + Demonstrated cultural competence and awareness of the challenges of healthcare delivery in the global arena and the potential impact on the health and safety of expatriates, business travelers and UHC Global members + Proven advanced software skills with ability to work in multiple platforms with clinical case reviews + Proven advanced skills with Microsoft Office - Excel, Word + Ability to work in the Eastern time zone (EST) which is 3:00pm-11:00 pm. If you reside in Central time zone (CST) hours would be 2:00pm-10:00pm for Mountain time zone (MST) hours would be 1:00pm-9:00pm, for Pacific time zone (PST) hours are 12:00pm-8:00pm. Monday- Friday with potential to work limited overnight and/or weekend hours based on client or member needs **Preferred Qualifications:** + Bachelor's degree + 2+ years of experience in utilization management or case management in a managed care or hospital environment + Experience in international healthcare and/or air medical transport + Experience in discharge planning and/or chart review + International travel experience + Demonstrated familiarity with InterQual criteria guidelines *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $72.8k-130k yearly 8d ago
  • Forestry Stewardship Coordinator (Eldorado National Forest)

    Great Basin Institute 3.7company rating

    Placerville, CA jobs

    The Great Basin Institute`s Forestry Stewardship Contracting program, in collaboration with U.S. Forest Service staff on the Eldorado National Forest, is recruiting one (1) Forestry Stewardship Coordinator to support the planning, implementation, and monitoring of forestry and conservation projects on the Eldorado National Forest. The Coordinator will play a key role in the Great Basin Institute`s mission to promote environmental research, education, and service throughout the West by working at the intersection of ecological restoration, wildfire risk mitigation, and partnership development. This position requires technical forestry expertise, strong project management skills, and the ability to coordinate with diverse stakeholders including federal and state agencies, local governments, the forest products industry, and community stakeholders. Essential job duties include, but are not limited to, the following: Coordinating the planning, implementation, and reporting of forestry projects, generally within the Eldorado National Forest. Overseeing contract administration for timber sales and service contracts. Assisting with preparation and review of technical documents including, but not limited to, implementation contracts, agreements, inspection reports, and grant applications. Monitoring project progress and compliance with environmental regulations, NEPA decisions, and agency guidelines. Collecting and managing field data related to forest structure, fuels conditions, and treatment effectiveness. Collaborating with Great Basin Institute, Forest Service, and partner organization staff to integrate multiple resource objectives and ensure transparent communication flow. Assisting with public outreach and education efforts related to forest health, fuels management, and restoration activities. Preparing reports, maps, and other documentation to track accomplishments, funding utilization, and ecological outcomes. Ensuring adherence to safety standards and promoting a safe field work environment for staff, contractors, and partners. Supporting broader Great Basin Institute initiatives in forest stewardship and other program areas as needed. Other duties as assigned. LOCATION This position is based in Placerville, California, in the scenic Sierra Nevada foothills. Placerville is a historic Gold Rush town that offers direct access to a wide range of outdoor recreation opportunities. The surrounding landscape provides abundant options for hiking, mountain biking, camping, fishing, and river rafting, while the higher elevations of the Eldorado National Forest and nearby Lake Tahoe region offer world-class skiing, snowboarding, and backcountry exploration. Placerville is conveniently situated about an hour from Sacramento and just over two hours from the greater San Francisco Bay Area, providing a balance of rural living with access to urban amenities. CONTRACT TIMELINE The Great Basin Institute is targeting would like this position to start as soon as possible. Full time position at 40 hours per week; available to occasionally work a varied schedule as needed, including some weekends, evenings and/or holidays. COMPENSATION AND BENEFITS WAGE SUMMARY Starting annual salary is $58k - $62k DOE. In addition to a competitive base salary, this full-time, onsite position includes comprehensive medical (100% covered by GBI for employees: zero premium, zero deductible), dental, and vision insurance, as well as mental health support resources, 401(k) retirement savings with up to 4% GBI match, competitive PTO accrual, paid holidays (10 per year), and family leave. Qualifications To perform this job successfully, employees must be able to satisfactorily carry out each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Bachelor's degree or higher in Forestry (preferred), Natural Resource Management, or a closely related natural science field preferred and a minimum of one (1) year of experience applying technical forestry concepts (e.g., silviculture, fuels management, timber sale administration, ecological restoration) with a qualifying degree. OR Minimum of three (3) years of directly relevant professional experience in forestry, fuels reduction, or natural resource management without a qualifying degree. Experience with contract administration, project planning, and/or field implementation of forestry projects. Demonstrated knowledge of forestry practices, fuels reduction techniques, and ecosystem restoration in Sierra Nevada or similar forest systems. Proficiency in data collection, reporting, and use of GPS/GIS tools for project tracking and mapping. Strong written and verbal communication skills, with the ability to prepare technical reports and engage diverse stakeholders. Ability to work independently and collaboratively in both office and field environments. Valid driver's license and ability to operate 4WD vehicles on unpaved roads. BACKGROUND CHECK Successful completion of a criminal background check is required as a condition of employment for this position. TO APPLY Please submit an up-to-date resume, a one-page cover letter that details your interest in the position, and any qualifications not fully outlined in your resume, and contact information for three professional references.. Qualified applicants will be contacted to schedule an interview. For questions regarding this position, please contact *********************** NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization's ongoing needs. NOTE: All offers of employment are contingent upon the successful completion of a pre-employment background check. Disclaimer: Although the organization has attempted to accurately and thoroughly describe this position, GBI reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.
    $58k-62k yearly Easy Apply 17d ago
  • Lead Care Manager, Enhanced Care Management

    Wayfinder Family Services 3.9company rating

    Chico, CA jobs

    At Wayfinder Family Services, we understand the unique challenges facing some of our state's most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality. Program and Role Summary The primary focus of the Lead Care Manager is to provide direct service and coordinate care management while functioning as part of a "Care Team" for the Enhanced Care Management Program (ECM). The LCM oversees specific cases, coordinates health care benefits, provides education, and facilitates client access to care in a timely and cost-effective manner. The LCM collaborates and communicates with clients, caregivers/family support persons, and other providers to promote wellness, recovery, independence, resilience, and empowerment while ensuring access to appropriate services and maximizing client benefit. The LCM also serves as an advocate for clients, an active client of the interdisciplinary team, and a liaison with other programs and external health and social service providers in the community. Primary Responsibilities: Oversees the development and implementation of the Individual Care Plan/Health Action Plan Offers services where the client lives, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services. Connects clients to other social services and needed supports (e.g., community support group). With permission, coordinate/advocate on behalf of the client with health care professionals (e.g., PCP). Utilizes evidence-based practices, such as motivational interviewing, harm reduction techniques, and trauma-informed care principles. Works collaboratively with hospital staff regarding Transitional Care Planning Conducts outreach and engagement activities to facilitate linkage to the ECM program. Outreach and Engagement consists of phone calls, mailed information, and field visits. Accompanies clients to office visits, as needed and appropriate. Other duties as outlined in the position description Qualifications Education and Experience: At a minimum, a bachelor's degree from an accredited university in a related field is required. At least three years of relevant work experience is required. Multilingual capabilities are preferred but not required. Prior experience as a community health worker, peer support specialist, medical assistant, or similar role is a plus. Long-time residents of the community with good knowledge of its resources are preferred. Ability to complete training program and ongoing educational requirements as assigned. Experience with the usage of EMR/EHRs/Care Management software is preferred. Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes: Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays Medical, dental, vision, life, and long-term disability insurance 401(k) retirement plan with employer match up to 4% Employee referral program: Encourage your colleagues to join us Education tuition assistance program: Invest in your career development Public Service Loan Forgiveness (PSLF) eligible Flexible spending account (FSA) plans Eligibility and other benefits are outlined in plan documents Additional Benefits Offered for this: Training and professional development Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.
    $33k-51k yearly est. 17d ago
  • Coordinator-Authorizations

    City of Loma Linda 3.7company rating

    Loma Linda, CA jobs

    Department: UHC: Neurology - FMO Job Summary: The Coordinator-Authorizations manages the authorization process for patients of all reimbursement types for any services requiring such authorization. Provides assistance to clinical and front office staff with authorization related issues, assists patients with referral and insurance issues ensuring authorization is obtained for office visits and or office procedures. Provides assistance to clinical and front office staff with authorization related issues, assists patients with referral and insurance issues ensuring authorization is obtained for office visits and or office procedures. Performs other duties as needed. Education and Experience: High School Diploma or GED required. Minimum of 2 years healthcare experience required. Knowledge and Skills: Knowledge of Epic Systems preferred. The job requires exceptional communication and interpersonal skills and efficiency with outside medical groups, internal staff, and LLU Managed Care Department. All activities must be conducted in a confidential, professional, and personable manner. Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: None
    $44k-59k yearly est. Auto-Apply 5d ago
  • Lead Care Manager, Enhanced Care Management

    Wayfinder Family Services 3.9company rating

    Citrus Heights, CA jobs

    At Wayfinder Family Services, we understand the unique challenges facing some of our state's most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality. Program and Role Summary The primary focus of the Lead Care Manager is to provide direct service and coordinate care management while functioning as part of a "Care Team" for the Enhanced Care Management Program (ECM). The LCM oversees specific cases, coordinates health care benefits, provides education, and facilitates client access to care in a timely and cost-effective manner. The LCM collaborates and communicates with clients, caregivers/family support persons, and other providers to promote wellness, recovery, independence, resilience, and empowerment while ensuring access to appropriate services and maximizing client benefit. The LCM also serves as an advocate for clients, an active client of the interdisciplinary team, and a liaison with other programs and external health and social service providers in the community. Primary Responsibilities: Oversees the development and implementation of the Individual Care Plan/Health Action Plan Offers services where the client lives, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services. Connects clients to other social services and needed supports (e.g., community support group). With permission, coordinate/advocate on behalf of the client with health care professionals (e.g., PCP). Utilizes evidence-based practices, such as motivational interviewing, harm reduction techniques, and trauma-informed care principles. Works collaboratively with hospital staff regarding Transitional Care Planning Conducts outreach and engagement activities to facilitate linkage to the ECM program. Outreach and Engagement consists of phone calls, mailed information, and field visits. Accompanies clients to office visits, as needed and appropriate. Other duties as outlined in the position description Qualifications Education and Experience: At a minimum, a bachelor's degree from an accredited university in a related field is required. At least three years of relevant work experience is required. Multilingual capabilities are preferred but not required. Prior experience as a community health worker, peer support specialist, medical assistant, or similar role is a plus. Long-time residents of the community with good knowledge of its resources are preferred. Ability to complete training program and ongoing educational requirements as assigned. Experience with the usage of EMR/EHRs/Care Management software is preferred. Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes: Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays Medical, dental, vision, life, and long-term disability insurance 401(k) retirement plan with employer match up to 4% Employee referral program: Encourage your colleagues to join us Education tuition assistance program: Invest in your career development Public Service Loan Forgiveness (PSLF) eligible Flexible spending account (FSA) plans Eligibility and other benefits are outlined in plan documents Additional Benefits Offered for this: Training and professional development Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.
    $34k-53k yearly est. 18d ago
  • Permit Coordinator

    TRC Companies, Inc. 4.6company rating

    San Francisco, CA jobs

    About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader. TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world. Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications. Overview TRC is seeking a Permit Coordinator (Vegetation Management) to join its Permitting team in the Bay Area (Concord, San Francisco, Oakland, San Ramon, San Jose). This role requires exceptional attention to detail, strong independent time management skills, and effective client communication abilities. As a Permit Coordinator, you will be responsible for managing a wide range of deliverables, working within tight deadlines, and navigating the intricacies of various permitting requirements. This is a dynamic position that requires adaptability and the ability to handle difficult communication situations. Successful candidates will thrive in a fast-paced team environment and possess excellent data management and analytical skills. Applicants with a passion for natural resource management and a strong knowledge in vegetation management are highly encouraged to apply for this position. * This role will report a minimum 2 days onsite in San Ramon, California. Responsibilities * Coordinate and manage all aspects of the permit application process, ensuring compliance with deadlines and environmental and utility related laws and regulations. * Proactively monitor and track permit applications, providing regular updates to internal stakeholders. * Collaborate with internal teams to gather necessary project data and ensure timely completion of multiple deadlines required for permit applications. * Develop and maintain strong relationships with clients, government agencies, and other relevant stakeholders to facilitate efficient permit processing. * Maintain a comprehensive understanding of fast-changing permitting requirements, regulations, and procedures to support accurate compliance. * Participate in team meetings and contribute to a collaborative and supportive team environment. Qualifications * High attention to detail and excellent organizational skills with the ability to handle multiple projects simultaneously. * Proven track record of effectively managing time and meeting tight deadlines in a fast-paced environment. * Excellent written and verbal communication skills with the ability to professionally interact with clients and government agencies. * Strong data management and analytical skills, with proficiency in Microsoft Excel and ability to learn other software. * Ability to adapt to changing priorities and handle unexpected challenges with a positive and proactive attitude. * Bachelor's degree in a related field (Environmental Studies, Natural Resource Management, etc.) or equivalent work experience. * High attention to detail and excellent organizational skills with the ability to handle multiple projects simultaneously. * Proven track record of effectively managing time and meeting tight deadlines in a fast-paced environment. * Excellent written and verbal communication skills with the ability to professionally interact with clients and government agencies. * Strong data management and analytical skills, with proficiency in Microsoft Excel and ability to learn other software. * Ability to adapt to changing priorities and handle unexpected challenges with a positive and proactive attitude. * Bachelor's degree in a related field (Environmental Studies, Natural Resource Management, etc.) or equivalent work experience. Benefits*: TRC offers a competitive benefit package consisting of: * Medical, dental, vision, and disability insurance. * 401k package that includes both traditional and Roth IRA options and Company match. * Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year). * All full-time employees enjoy a minimum of 8 Paid Holidays per year. * TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence. * These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees. Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors. Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee. Disclaimers TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accessibility/Reasonable Accommodations TRC complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at *******************. To address your request, the following information is needed: * Name * The best method for contacting you * The position title * Requisition number Upon receipt of this information, we will respond to you promptly to obtain more information about your request. The complete job description and application are available on TRC's career site. TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time. Salary Range USD $32.00 - USD $35.00 /Hr.
    $32-35 hourly 41d ago
  • Eligibility Coordinator

    Fresno American Indian Health Project 4.4company rating

    Fresno, CA jobs

    Job Description The Eligibility Coordinator is responsible for assisting, greeting, and directing patients in person or by telephone. This role identifies the purpose of each visit or call and courteously directs individuals to the appropriate staff member or community resource. The Eligibility Coordinator verifies registration status, determines potential eligibility for Covered California, local, state, and federal insurance programs, including CalAIM services, and assists clients in completing or referring required eligibility documentation. Will reach out to Health Plan as needed. Additionally, the Eligibility Coordinator manages inventory, communicates with health plans, verifies eligibility, and coordinates orders, including office supplies as needed. Responsibilities also include photocopying required forms, filing records within the EHR/Document Management System, updating EHR messages, completing EHR templates, reaching out to patients, and preparing other necessary documentation. The Eligibility Coordinator enters demographic and historical data into the NextGen Practice Management System and verifies health insurance eligibility and/or authorizations to ensure accurate and complete patient records. Essential Duties, Functions, and Responsibilities Serves as the primary CalAIM Operations contact for Fresno American Indian Health Project. Answers incoming calls, directs patients appropriately, and documents interactions accurately in the EHR. Instructs and assists clients with completing the intake and registration process. Pre-screens clients for eligibility for Enhanced Care Management (ECM), Community Supports (CS), and payer programs, referring them to the appropriate office or assisting directly with applications as applicable. Verifies health insurance eligibility. Completes Covered California eligibility requirements and testing and assists patients with enrollment into programs and/or health plans. Enters client eligibility and demographic data into the NextGen Practice Management System accurately, completely, and in a timely manner. Collects required intake documentation and ensures copies are maintained in the patient file. Scans, uploads, and files paperwork into the appropriate patient or organizational records. Assists with patient chart audits to ensure eligibility documentation is complete and accurate. Maintains inventory of office forms and assists with the ordering process as needed. Participates in required CalAIM and other assigned meetings and prepares meeting notes as requested. Keeps the CalAIM Manager informed of ongoing activities, pending issues, and potential concerns. Participates in agency-wide outreach efforts with the community, community agencies, managed care plans, and other payers. Adheres to agency policies and procedures and supports the mission and goals of FAIHP. Maintains strict confidentiality of client and personnel information in compliance with HIPAA, professional codes of conduct, State of California regulations, the Privacy Act, and FAIHP policies and procedures. MINIMUM REQUIREMENTS: EDUCATION: High School Diploma or GED required Some College or a College Degree is preferred Minimum of 2 years of experience as a patient advocate, social services coordinator, or similar role. Experience engaging with the American Indian/Alaska Native community is highly desirable. EXPERIENCE: LICENSE/CERTIFICATIONS: Active CA Driver's License. SKILLS: Strong knowledge of health care services and processes for clients and their families. Intermediate to Advanced Level in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Excellent written and verbal communication skills, with the ability to convey complex information clearly. Strong problem-solving skills and resourceful thinking. Strong empathy and interpersonal skills. Detail-oriented with strong organizational abilities. A clear background check, drug screen, and negative TB screen are necessary for employment. FAIHP offers a robust benefits package that includes: Health Insurance Dental Insurance Vision Life Insurance 403(b) retirement Vacation Sick 16 paid holidays per year
    $44k-58k yearly est. 30d ago
  • Biospecimen Coordinator

    City of Hope 3.9company rating

    Duarte, CA jobs

    Biospecimen Coordinator - Duarte (Full Time, Onsite) Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Become an integral part of City of Hope Duarte Medical Center's team! Reporting to the Supervisor of Clinical Research Division, you'll be responsible for managing intake, inventory, and release processes concerning clinical trial supplies. Assist Biospecimen Coordinators by supplying collection materials for diverse research studies and ensure efficient distribution among hospital departments. Your pivotal role involves assembling kits, overseeing their distribution, and facilitating biospecimen collection, transportation, and shipment in alignment with protocols. Additionally, you'll maintain detailed records, schedule subjects' visits, and ensure protocol adherence by monitoring clinic schedules. Contribute to groundbreaking research within a vibrant environment, where your efforts create a meaningful impact! As a successful candidate, you will: * Inspect incoming orders to verify type, quantity, and condition against orders. * Assure timely distribution of supplies/kits needed for collecting research specimens. * Maintain adequate supplies for active research studies, ensuring current viability. * Collect documentation for storage and distribution of materials, including receipts and delivery tickets. * Maintain inventory of specimen supplies and kits, ensuring non-expiry and organized storage. * Interface with various research areas for appropriate distribution of necessary supplies in specimen collection. Your qualifications should include: * Bachelor's degree. Experience may substitute for minimum education requirements (Associate Degree plus minimum of 2 years of experience). * IATA certification (may be obtained after hire) City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE.
    $45k-63k yearly est. 3d ago
  • Beach XP Coordinator

    CSU Careers 3.8company rating

    Long Beach, CA jobs

    Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus-one of the largest in the CSU system-serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you'll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It's an ideal place to grow your career while enjoying everything Southern California has to offer. Job Summary Under the guidance of the Director of Beach XP, the Beach XP Program Coordinator helps plan, implement, and evaluate a first-year learning community to support student engagement, retention, and success. The role involves coordinating student services, promoting inclusive and culturally responsive support, and connecting students to campus resources. Additionally, the coordinator provides administrative support, manages outreach and events, and facilitates peer mentorship to support students in their academic and personal development. Key Responsibilities Programming and Services: Presents information to the Director of Beach XP to ensure processes and procedures are followed and consults with the Beach XP Director as needed. Data Management and Program Evaluation: Prepare reports on program outcomes and share insights with relevant stakeholders to inform strategic planning and decision-making. Strategic Communication and Training: Assist with the development and dissemination of communication materials, newsletters, presentations, and digital resources to promote Beach XP activities, support students' sense of belonging and engagement. Department Beach XP Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date. Classification Student Service Professional IB Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Hiring Rate: The hiring rate for this position is $4,482. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,482 - $6,342 per month. Benefits At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well-being. Employees with a .50 FTE appointment exceeding six months and one day are eligible for full benefits. Eligible employees have access to this comprehensive benefits package, which includes: Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual. Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs. Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457. Educational Benefits: Tuition fee waivers for employees and eligible dependents. Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families. Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance. The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary. Knowledge, Skills, and Abilities Follows all University policies and procedures, including but not limited to safety, civility, information security, non-discrimination, and mandated reporting (EO 1083).Contributes to a positive university experience for all students and supports the university's "vision of excellence. “Demonstrates professionalism, civility, and respect in all interactions; harassment, discrimination, and abusive conduct are strictly prohibited. Consistently reports to work on time and is prepared to fulfill all responsibilities. Excellent written and oral communication skills, with the ability to produce grammatically correct reports, presentations, emails, and training materials. Able to communicate diplomatically and effectively with students, staff, faculty, administrators, and external stakeholders from diverse backgrounds. Strong public speaking and presentation skills; represents the program at campus events, orientations, and workshops. Strong interpersonal skills to establish and maintain cooperative, proactive working relationships across departments and with external partners. Skilled in conflict mediation and maintaining professionalism in high-pressure or challenging situations. Demonstrated ability to work effectively and productively as part of a team. Collaborates with colleagues in Academic Affairs, Student Affairs, and other departments to support aligned programming. Promotes community-building and cross-campus collaboration to enhance holistic student success. Strong time management and project coordination skills; able to manage multiple projects and deadlines efficiently. Experience in organizing and implementing programs and services that support student achievement and engagement. Skilled in managing complex, evolving information and logistics to minimize delays and ensure smooth operations. Ability to analyze problems, identify solutions, and make data-informed recommendations to improve programs and resolve issues. Proficient in Microsoft Office Suite (PowerPoint, Outlook, Word, Excel) and web-based platforms. Experienced with learning management systems (e.g., Canvas), including course design, module troubleshooting, and content delivery. Familiar with presentation software and data analysis tools. Collects, tracks, and analyzes student data to assess program effectiveness and enhance student persistence and success. Familiarity with higher education structures, student development theory, and best practices in student support and retention. Applies human-centered, culturally responsive, and inclusive design principles to all programming. Demonstrated commitment to diversity, equity, inclusion, and social justice in higher education. Experience designing and delivering programming for diverse and multicultural student populations. Ability to write clearly and synthesize complex information for reports, newsletters, grants, and strategic communications. Able to lift and transport items up to 25 lbs. to support events and program activities. Understands and practices standard workplace safety protocols. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience •Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field and one year of directly related experience required. PREFERRED: •Master's in counseling, student personnel or other related social sciences is highly preferred. •Demonstrated experience working in a university setting advising students and developing and planning co-curricular activities and programs for college students. • Experience working in a multicultural university environment. • Demonstrated experience handling sensitive matters involving groups or individuals with tact and discretion. • Demonstrated programming skills, preferably in student leadership. • Demonstrated experience to plan for and manage simultaneous complex projects. • Demonstrated counseling and mediation skills. • Demonstrated experience problem-solving across University departments and with external governing bodies. • Experience with on-site monitoring of complex student programs with large attendance. • Some evening and weekends work required. Licenses Valid CA Driver's License preferred. Application Procedures Click “Apply Now” to complete the CSULB Online Employment Application. Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Physical Summary Medium work- Job Involves lifting heavy weights objects (20-40 pounds) and/or 20%-40% of the job involves standing, squatting, kneeling or walking. May require pushing or pulling objects within the weight limits. Additional Information CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Equal Employment Statement Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu. Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
    $4.5k-6.3k monthly 5d ago
  • GameZone and Esports Coordinator

    CSU Careers 3.8company rating

    California jobs

    Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,274.00 per month to $6,558.00 per month (Step 1 - Step 12). Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/ Specialist Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Please Note: Review of applications will begin on January 5, 2026. Under supervision of the Director, Recreation, Wellbeing, & University Unions (RWUU), the GameZone and Esports Coordinator is responsible for the development and coordination of a comprehensive campus Esports / Gaming Program. The GameZone and Esports Coordinator supports general operations for the GameZone, including gaming consoles housed in the GameCave, and leisure games such as billiards, air hockey, card games and board games offered within the GameRoom. This position coordinates equipment needs for both the program and the facilities involved and collaborates with the Director to establish annual budget projections for acquisition, maintenance and repair. This position ensures procedures for minimizing risk and injury to participants while engaging in programs and services, and establishes protocol for reporting to the Director, Risk Management, and emergency response personnel when applicable. The GameZone and Esports Coordinator is responsible for providing lead work direction for the GameZone student staff including hiring, onboarding, scheduling, and training the team to facilitate daily operations of the GameZone spaces. This position works closely with Recreation, Wellbeing, and University Union (RWUU) leadership to enhance student leadership development through training experiences focused on customer experience, outreach efforts, and skill acquisition, while also implementing regular assessment of student employee skills and measured growth. The position also collaborates with RWUU staff to develop annual reports, procedure manuals, and statistics for programs/facility usage. They work with RWUU staff to support data collection and evaluation of programmatic impact upon recruitment, retention, and graduation efforts. This position represents the RAW and UU through development, implementation, and evaluation of outreach events and activities. The Esports and GameZone Coordinator regularly collaborates with campus partners (ASI, ITS, etc) and Registered Student Organizations on a variety of events to enhance the student experience. Responsibilities GameZone and Esports Program Development Oversight of GameZone and Esports program development, including policies, rules and regulations, assessment, evaluation, and expansion of single and multiday events as appropriate to meet the needs and interests of campus participants. Recruit, train, schedule, and provide feedback that supports the development of GameZone Agents assisting with the development and delivery of comprehensive Esports and gaming programs. Provide lead work direction and mentorship for GameZone Agents for daily duties, enforcement of policies, equipment inventory and check in and check out, managing conflict, and understanding esports and gaming (i.e. billiards and card games) rules and guidelines. Develop, implement, and evaluate weekly staff meetings, on-going training, retreats, continuing education, and student employee leadership for GameZone Agents and other affiliated student assistant staff. Coordinate data collection, analysis, and reporting efforts regarding GameZone use and Esports and gaming event participants, measuring satisfaction and outcomes and programmatic impact upon recruitment, retention, and graduation efforts. Esports and GameZone Facility Operations and Equipment Needs Schedule and manage day to day operations of the GameZone including ensuring courteous and professional customer service, maintaining a clean and safe work environment, policy/procedure manuals, equipment check-in/check-out, inventory of equipment, maintenance of spaces, and tracking usage data for annual reports. Manages the customer check-in process for the GameZone and trains staff on the point-of-sale system check-in and check-out procedures, as well as access policy enforcement. Performs basic IT gaming maintenance tasks to troubleshoot hardware and software components, coordinating major issues and concerns with campus ITS, working with vendors to purchase parts, And repair consoles, and address connectivity issues. Collaborate with the Director to develop annual budget plans for Esports and GameZone equipment purchases and repairs. Esports and Gaming Outreach Events and Activities Utilize best-practice approaches to assess, design, implement, and evaluate the “Make Meaningful Connections” Campaign addressing the interests of the campus community related to Esports and gaming. Assist in the development and deployment of marketing strategies for Esports and gaming programs and the GameZone. Develops and maintains collaborative relationships with the following departments: IT Services, Student Leadership and Involvement Center, Associated Students and other departments as appropriate. Serve as a liaison to the Esports Club, and other related clubs (i.e. card club, smash club) on campus. Safety, Injury Prevention, and Risk Management Assist in the development, implementation, and evaluation of safety, risk, injury, and emergency response management procedures. Assist in the coordination of emergency response training, drills, and continuing education for student employees and casual workers. Collaborate with RWUU staff to develop and implement emergency preparedness and response for RWUU employees and facilities. Administrative Responsibilities Maintain policy/procedure manuals, usage statistics, and other semesterly reports for eSports and gaming programs and the GameZone. Participate in staff meetings, strategic planning, retreats, and professional development committees. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Knowledge and Skills Supervisory experience including hiring, mentoring, and related student staffing issues. Possess knowledge of esports, gaming, and industry best practices. Demonstrated leadership and inter-personal skills and the ability to work effectively across the organization, internally and externally. Strong service orientation, program management, sound judgment and decision-making, critical thinking develop original ideas, creative problem solving skills in a varied and challenging environment. Must be able to work effectively, across all organization levels, internally and externally. Knowledge and experience in collegiate esports programs and various gaming platforms. Understanding of the esports ecosystem and popular titles (Valorant, League of Legends, Rocket League, Smash, Apex, Rainbow Siege). Knowledge and experience with esports and gaming equipment type, usage, technology, and maintenance (both hardware and software). Must have highly effective verbal and written communication skills. Program coordination experience including budgeting, planning (strategic and operational); the ability to develop and implement operational systems. Programming experience in assessing, designing, and evaluating outreach for a college student population. Education and Training Bachelor's degree in education, recreation, sports management, computer science, or related field. Master's degree in Recreation, Sport Administration, Kinesiology or related field preferred. Three years of progressively responsible experience in a college or university setting (may include graduate work). Physical Requirements Duties take place mostly in an office setting located in the University Union at California State University East Bay. Must be able to work indoors and outdoors as well as some night and weekend hours. Must be able to lift up to 50lbs. Preferred Skills and Knowledge Education and Training High degree of professional competence and credibility as demonstrated by active participation in professional organizations, university committee involvement, and collaboration with educational programs. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.
    $5.3k-6.6k monthly 47d ago

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